Dell PowerEdge R420 User Manual

Micron P400m Series SATA SSD for Dell PowerEdge Products—User's

Information

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2013 - 11

Rev. A00

Contents

1 Micron SATA SSD for Dell PowerEdge Products—User's Information........ 5

About This Document....................................................................................................................... 5

Compatible Hardware....................................................................................................................... 5

12th Generation Dell PowerEdge Servers................................................................................... 5

11th Generation Dell PowerEdge Servers................................................................................... 5

SSD LED Indicator Patterns...............................................................................................................6

Drive Activity Indicator................................................................................................................ 6

Drive Status Indicator.................................................................................................................. 7

Controller BIOS Configuration Utility Behavior................................................................................7

OMSA Drive Information Page.......................................................................................................... 8

SMART Predictive Failure Notification Support.......................................................................... 8

SMART Wear Out Indicator Not Supported................................................................................ 8

OMSA Warnings.................................................................................................................................9

System Alerts Page...................................................................................................................... 9

Storage Pages.............................................................................................................................. 9

2 Using System Diagnostics...................................................................................11

Dell Embedded System Diagnostics................................................................................................11

When To Use The Embedded System Diagnostics....................................................................11

Running The Embedded System Diagnostics............................................................................11

System Diagnostic Controls.......................................................................................................11

3 Getting Help..........................................................................................................13

Contacting Dell................................................................................................................................13

Related Documentation ................................................................................................................. 13

Micron SATA SSD for Dell PowerEdge Products—User's Information

About This Document

This document describes the features and behavior of the Micron P400m Series SATA SSDs, on a Dell PowerEdge server.

Compatible Hardware

12th Generation Dell PowerEdge Servers

The following 12th Generation Dell PowerEdge servers are currently qualified as compatible with the Micron P400m Series SATA SSDs:

• PowerEdge R820

• PowerEdge M820

• PowerEdge R720

• PowerEdge R720xd

• PowerEdge R620

• PowerEdge T620

• PowerEdge M620

• PowerEdge R520

• PowerEdge M520

• PowerEdge R420

• PowerEdge T420

• PowerEdge R320

• PowerEdge T320

11th Generation Dell PowerEdge Servers

The following 11th Generation Dell PowerEdge servers are currently qualified as compatible with the Micron P400m Series SATA SSDs:

• PowerEdge M915

• PowerEdge R910

• PowerEdge M910

• PowerEdge R815

• PowerEdge R715

• PowerEdge M610

• PowerEdge M610x

• PowerEdge R515

• PowerEdge R510

• PowerEdge R415

• PowerEdge R210II

• PowerEdge T110II

The following Dell PowerEdge RAID Controllers (PERC) are supported on the servers listed for use with the Micron P400m Series SATA SSDs:

• PERC H200

• PERC H700

• PERC H710

• PERC H710P

• PERC H310

• PERC S100

• PERC S110

• PERC S300

NOTE: The LSI 9207 controller card is also supported on the servers listed for use with the Micron P400m Series SATA SSD.

NOTE: Additional Dell servers and controllers may be qualified in the future as compatible with the Micron P400m Series SATA SSD. Contact your Dell sales representative for the latest information.

SSD LED Indicator Patterns

Figure 1. Drive LED Indicators

1. drive activity indicator (green)

2. drive status indicator (green and amber)

Drive Activity Indicator

NOTE: The drive activity indicator behavior on an SSD is noticeably different than that of a hard drive. When SSD I/O activity occurs, the indicator remains on without blinking. This is normal behavior.

SSD Activity Indicator Pattern

Off No drive activity

Steady green Drive I/O activity occurring

Condition

Drive Status Indicator

The drive status indicator functions the same as that of a hard drive.

SSD Status Indicator Pattern (RAID Only)

Blinks green two times per second

Off Drive ready for insertion or removal

Blinks green and off

Blinks green slowly

Steady green Drive online

Blinks green three seconds and off six seconds

Condition

Identifying drive or preparing for removal

NOTE: The drive status indicator remains off until all drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time.

Predicted drive failure

Drive rebuilding

Rebuild aborted

Controller BIOS Configuration Utility Behavior

The BIOS Configuration Utility is a storage management application embedded on PowerEdge RAID Controller (PERC) cards, which configures and maintains RAID disk groups and virtual disks. For more information on the utility, see the Dell PowerEdge RAID Controller User’s Guide.

The utility's Physical Disk Management screen displays physical disk information and action menus. On the right side of the screen, the SSD's Certified field is set to No. This does not indicate an issue with the drive.

Figure 2. Controller BIOS Configuration Utility

OMSA Drive Information Page

SMART Predictive Failure Notification Support

SMART trips for actual drive errors are noted on the Physical Disks page of the Dell OpenManage Server Administrator (OMSA) Storage subsection. If such a drive error occurs, No is displayed in the Certified column of this page.

Figure 3. Drive Information Page With Certification Failure Notice

SMART Wear Out Indicator Not Supported

The Micron P400m Series SATA SSDs log SMART attribute E9, Media Wear Out Indicator that captures the remaining life of the SSD as a percentage. However, the OMSA Physical Disks page does not report this indicator.

OMSA Warnings

NOTE: OMSA displays a yellow warning icon against the Micron P400m Series SATA SSDs. These warning icons do not indicate a current or pending problem with the drive. The warning icon appears because the drive is not recognized by OMSA as a Dell-branded drive.

System Alerts Page

A yellow warning icon and a displayed against each Micron P400m Series SATA SSD. This does not indicate an issue with the drive.

Figure 4. OMSA System Alerts Page

Disk found is not supported by an authorized hardware provider

message is

Storage Pages

On the Storage section of OMSA, a yellow warning icon appears on the controller page, and the Physical Disks page. This does not indicate an issue with the drive.

Figure 5. Controller Page

Figure 6. Physical Disks Properties Page

Using System Diagnostics

If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

Dell Embedded System Diagnostics

NOTE: Also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.

The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to:

• Run tests automatically or in an interactive mode

• Repeat tests

• Display or save test results

• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)

• View status messages that inform you if tests are completed successfully

• View error messages that inform you of problems encountered during testing

When To Use The Embedded System Diagnostics

If a major component or device in the system does not operate properly, running the embedded system diagnostics may indicate component failure.

Running The Embedded System Diagnostics

The embedded system diagnostics program is run from the Dell Lifecycle Controller.

CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages.

1. As the system boots, press <F11>.

2. Use the up and down arrow keys to select System Utilities → Launch Dell Diagnostics .

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices.

System Diagnostic Controls

Menu Description

Configuration Displays the configuration and status information of all detected devices.

Menu Description

Results Displays the results of all tests that are executed.

System Health Provides the current overview of the system performance.

Event Log Displays a time-stamped log of the results of all tests run on the system. This is

displayed if at least one event description is recorded.

For information about embedded system diagnostics, see the

Assessment User Guide

at dell.com/support/manuals.

Dell Enhanced Pre-boot System

Getting Help

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Visit dell.com/support

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.

4. Select the appropriate service or support link based on your need.