Dell PowerConnect W-Airwave 8.0 User Manual

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Dell Networking
W-AirWave 8.0
User Guide
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Copyright
© 2014 Aruba Networks, Inc. Aruba Networks trademarks include , Aruba Networks®, Aruba
Wireless Networks®, the registered Aruba the Mobile Edge Company logo, and Aruba Mobility Management System®. Dell™, the DELL™ logo, and PowerConnect™ are trademarks of Dell Inc.
All rights reserved. Specifications in this manual are subject to change without notice.
Originated in the USA. All other trademarks are the property of their respective owners.
Open Source Code
Certain Aruba products include Open Source software code developed by third parties, including software code subject to the GNU General Public License (GPL), GNU Lesser General Public License (LGPL), or other Open Source Licenses. Includes software from Litech Systems Design. The IF-MAP client library copyright 2011 Infoblox, Inc. All rights reserved. This product includes software developed by Lars Fenneberg, et al. The Open Source code used can be found at this site:
http://www.arubanetworks.com/open_source
Legal Notice
The use of Aruba Networks, Inc. switching platforms and software, by all individuals or corporations, to terminate other vendors’ VPN client devices constitutes complete acceptance of liability by that individual or corporation for this action and indemnifies, in full, Aruba Networks, Inc. from any and all legal actions that might be taken against it with respect to infringement of copyright on behalf of those vendors.
June 2014 | 0510897-18 Dell Networking W-AirWave 8.0 | User Guide
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Contents
Introduction 13
A Unified Wireless Network Command Center 13
AirWave Management Platform 13 Controller Configuration 14 Instant Configuration 14 VisualRF 14 RAPIDS 15 Master Console and Failover 15
Integrating AirWave into the Network and Organizational Hierarchy 15
Administrative Roles 16
Configuring AirWave 17
Before You Begin 17 Formatting the Top Header 17 Customizing Columns in Lists 19 Resetting Pagination Records 20 Using the Pagination Widget 21 Using Export CSV for Lists and Reports 21 Defining Graph Display Preferences 21 Customizing the Dashboard 22
Adding Widgets 23
Available Widgets 23
Search Preferences 26 Setting Severe Alert Warning Behavior 27 Defining General AirWave Server Settings 28
AMP Setup > General 28
General Settings 29 Automatic Authorization Settings 30 Top Header Settings 31 Search Method 31 Home Overview Preferences 31 Display Settings 31 Device Configuration Settings 32 AMP Features 33 External Logging Settings 33 Historical Data Retention Settings 34 Firmware Upgrade Defaults 36 Additional AMP Services 36 Performance Settings 38
Defining AirWave Network Settings 39
Primary Network Interface Settings 40 Secondary Network Interface Settings 40 Network Time Protocol (NTP) Settings 40
Static Routes 41 Creating AirWave Users 41 AirWave User Roles 43
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User Roles and VisualRF 43
Creating AirWave User Roles 43 Configuring Login Message, TACACS+, RADIUS, and LDAP Authentication 48
Setting Up Login Configuration Options 49
Configuring Whitelists 49
Setting Up Certificate Authentication 50
Setting Up Single Sign-On 50
Specifying the Authentication Priority 51
Configuring RADIUS Authentication and Authorization 51
Integrating a RADIUS Accounting Server 52
Configuring TACACS+ Authentication 53
Configuring LDAP Authentication and Authorization 55 Enabling AirWave to Manage Your Devices 58
Configuring Communication Settings for Discovered Devices 58
Loading Device Firmware Onto AirWave (optional) 61 Setting Up Device Types 64
Configuring Cisco WLSE and WLSE Rogue Scanning 65
Introduction to Cisco WLSE 65 Initial WLSE Configuration 66
Adding an ACS Server for WLSE 66
Enabling Rogue Alerts for Cisco WLSE 66
Configuring WLSE to Communicate with APs 66
Discovering Devices 66
Managing Devices 67
Inventory Reporting 67
Defining Access 67
Grouping 67 Configuring IOS APs for WDS Participation 67
WDS Participation 68
Primary or Secondary WDS 68 Configuring ACS for WDS Authentication 68 Configuring Cisco WLSE Rogue Scanning 68
Configuring ACS Servers 70 Integrating AirWave with an Existing Network Management Solution (NMS) 71 Auditing PCI Compliance on the Network 73
Introduction to PCI Requirements 73 PCI Auditing 73 Enabling or Disabling PCI Auditing 75
Deploying WMS Offload 76
Overview of WMS Offload in AirWave 76 General Configuration Tasks Supporting WMS Offload in AirWave 76 Additional Information Supporting WMS Offload 77
Configuring and Using Device Groups 78
AirWave Groups Overview 80
Viewing All Defined Device Groups 81
Configuring Basic Group Settings 82 Adding and Configuring Group AAA Servers 91 Configuring Group Security Settings 92 Configuring Group SSIDs and VLANs 96 Configuring Radio Settings for Device Groups 100
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Cisco WLC Group Configuration 104
Accessing Cisco WLC Configuration 104 Navigating Cisco WLC Configuration 104 Configuring WLANs for Cisco WLC Devices 105 Defining and Configuring LWAPP AP Groups for Cisco Devices 108 Viewing and Creating Cisco AP Groups 108 Configuring Cisco Controller Settings 108 Configuring Wireless Parameters for Cisco Controllers 109 Configuring Cisco WLC Security Parameters and Functions 109 Configuring Management Settings for Cisco WLC Controllers 110
Configuring Group PTMP Settings 110 Configuring Proxim Mesh Radio Settings 111 Configuring Group MAC Access Control Lists 113 Specifying Minimum Firmware Versions for APs in a Group 114 Comparing Device Groups 115 Deleting a Group 116 Changing Multiple Group Configurations 117 Modifying Multiple Devices 118 Using Global Groups for Group Configuration 120
Discovering, Adding, and Managing Devices 124
Device Discovery Overview 124 Discovering and Adding Devices 124
SNMP/HTTP Scanning 124
Adding Networks for SNMP/HTTP Scanning 125
Adding Credentials for Scanning 125
Defining a Scan Set 126
Running a Scan Set 127 The Cisco Discovery Protocol (CDP) 129 Authorizing Devices to AirWave from APs/Devices > New Page 129 Manually Adding Individual Devices 129
Adding Devices with the Device Setup > Add Page 130
Adding Multiple Devices from a CSV File 133
Adding Universal Devices 134 Assigning Devices to the Ignored Page 134 Unignoring a Device 135
Monitoring Devices 136
Viewing Device Monitoring Statistics 136 Creating CustomFiltered Views 137 Understanding the APs/Devices > Monitor Pages for All Device Types 138 Monitoring Data Specific to Wireless Devices 139 Evaluating Radio Statistics for an AP 146
Overview of the Radio Statistics Page 146
Viewing Real-Time ARM Statistics 146
Issues Summary section 147
802.11 Radio Counters Summary 147
Radio Statistics Interactive Graphs 148
Recent ARM Events Log 149
Detected Interfering Devices Table 150
Active BSSIDs Table 151 Monitoring Data for Mesh Devices 151
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Monitoring Data for Wired Devices (Routers and Switches) 152 Understanding the APs/Devices > Interfaces Page 154
Auditing Device Configuration 155 Using Device Folders (Optional) 156
Configuring and Managing Devices 157
Moving a Device from Monitor Only to Manage Read/Write Mode 157 Configuring AP Settings 158 Setting a Maintenance Window for a Device 165 Configuring Device Interfaces for Switches 166 Individual Device Support and Firmware Upgrades 169
Troubleshooting a Newly Discovered Down Device 172 Using AirWave to Set up Spectrum Analysis 174
Spectrum Configurations and Prerequisites 174 Setting up a Permanent Spectrum Dell AP Group 175 Configuring an Individual AP to run in Spectrum Mode 176 Configuring a Controller to use the Spectrum Profile 177
Creating and Using Templates 178
Group Templates 178
Supported Device Templates 178 Template Variables 179
Viewing and Adding Templates 180 Configuring General Template Files and Variables 183
Configuring General Templates 183
IOS Configuration File Template 184
Device Configuration File on APs/Devices > Audit Configuration Page 184 Using Template Syntax 185 Using AP-Specific Variables 185 Using Directives to Eliminate Reporting of Configuration Mismatches 185
Ignore_and_do_not_push Command 186
Push_and_exclude Command 186 Using Conditional Variables in Templates 186 Using Substitution Variables in Templates 187
Configuring Templates for Dell Networking W-Instant 188 Configuring Templates for AirMesh 189 Configuring Cisco IOS Templates 190
Applying Startup-config Files 190 WDS Settings in Templates 190 SCP Required Settings in Templates 191 Supporting Multiple Radio Types via a Single IOS Template 191 Configuring Single and Dual-Radio APs via a Single IOS Template 191
Configuring Cisco Catalyst Switch Templates 192 Configuring Symbol Controller / HP WESM Templates 192 Configuring a Global Template 194
Using RAPIDS and Rogue Classification 198
Introduction to RAPIDS 198 Viewing Overall Network Health on RAPIDS > Overview 198 Setting Up RAPIDS 200
RAPIDS Setup 200
Basic Configuration 200
Classification Options 201
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Containment Options 201
Filtering Options 202 Additional Settings 202
Defining RAPIDS Rules 203
Controller Classification with WMS Offload 203 Device OUI Score 204 Rogue Device Threat Level 204 Viewing and Configuring RAPIDS Rules 204
Deleting or Editing a Rule 207 Recommended RAPIDS Rules 207 Using RAPIDS Rules with Additional AirWave Functions 208
Viewing Rogues on the RAPIDS > List Page 208 Overview of the RAPIDS > Detail Page 211
Viewing Ignored Rogue Devices 212 Using RAPIDS Workflow to Process Rogue Devices 212
Score Override 212 Using the Audit Log 214 Additional Resources 214
Performing Daily Administration in AirWave 216
Monitoring and Supporting AirWave with the System Pages 216
Using the System > Status Page 217 Viewing Device Events in System > Syslog & Traps 218 Using the System > Event Log Page 219 Triggers and Alerts 220
Creating New Triggers 220
Viewing, Delivering, and Responding to Triggers and Alerts 228
Backing Up AirWave 231
Viewing and Downloading Backups 231 Running Backup on Demand 231 Restoring from a Backup 231 Using the System > Configuration Change Jobs Page 232 Using the System > Firmware Upgrade Jobs Page 232 Using the System > Performance Page 233
Monitoring and Supporting WLAN Clients 236
Overview of the Clients Pages 237 Monitoring Your Network with the Clients > Overview Page 238 Monitoring WLAN Users in the Clients > Connected and Clients > All Pages 239 Monitoring Rogue Clients With the Clients > Rogue Clients Page 243 Supporting Guest WLAN Users With the Clients > Guest Users Page 244 Supporting VPN Users with the Clients > VPN Sessions Page 247 Supporting RFID Tags With the Clients > Tags Page 248
Evaluating and Diagnosing User Status and Issues 249
Evaluating User Status with the Clients > Client Detail Page 249
Mobile Device Access Control in Clients > Client Detail and Clients > Connected 250
Classifying Dell Devices in Client Detail 251
Quick Links for Clients on Dell Devices 251
Using the Deauthenticate Client Feature 252
Viewing a Client’s Association History 252
Viewing the Rogue Association History for a Client 253 Evaluating Client Status with the Clients > Diagnostics Page 253
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Managing Mobile Devices with SOTI MobiControl and AirWave 254
Overview of SOTI MobiControl 254 Prerequisites for Using MobiControl with AirWave 254 Adding a Mobile Device Management Server for MobiControl 254 Accessing MobiControl from the Clients > Client Detail Page 255
Monitoring and Supporting AirWave with the Home Pages 255
Monitoring AirWave with the Home > Overview Page 256 Using the Home >AppRF Page 258 Using the Home >UCC Page 259 Call Quality 260 Quality Correlation 260 Call Volume 260 Devices 260 UCC Chart Details 260 Viewing the Home >RF Performance Page 261 Viewing the Home >RFCapacity Page 262 Viewing the Home > Network Deviations Page 264
How Standard Deviation is Calculated 265 The Home > Search Page 266 Accessing AirWave Documentation 267 Viewing and Updating License Information 267 Configuring Your Own User Information with the Home > User Info Page 269
Supporting AirWave Servers with the Master Console 271
Using the Public Portal on Master Console 272 Adding a Managed AMP with the Master Console 273 Using Global Groups with Master Console 274
Controller Backups and Restoration 274 Using AirWave Failover for Backup 275
Navigation Section of AirWave Failover 275 Adding Watched AirWave Stations 275
Logging out of AirWave 276
Creating, Running, and Emailing Reports 278
Overview of AirWave Reports 278
Reports > Definitions Page Overview 278 Reports > Generated Page Overview 280
Defining Reports 281 Using Daily Reports 287
Viewing Generated Reports 288 Using Custom Reports 288 Using the Dell Networking W License Report 289 Using the Capacity Planning Report 290
Example 290 Using the Client Inventory Report 292
Example 292 Using the Client Session Report 294 Using the Configuration Audit Report 296 Using the Device Summary Report 297 Using the Device Uptime Report 299 Using the IDS Events Report 300 Using the Inventory Report 302
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Example 302 Using the Match Event Report 304 Using the Memory and CPU Utilization Report 305 Using the Network Usage Report 306 Using the New Clients Report 308 Using the New Rogue Devices Report 309 Using the PCI Compliance Report 311 Using the Port Usage Report 312 Using the RADIUS Authentication Issues Report 314 Using the RF Health Report 315 Using the Rogue Clients Report 316 Using the Rogue Containment Audit Report 318 Using the VPN Session Report 318
Emailing and Exporting Reports 319
Emailing Reports in General Email Applications 319 Emailing Reports to Smarthost 320 Exporting Reports to XML, CSV, or PDF 320
Using VisualRF 322
Features 323 Useful Terms 323 Starting VisualRF 324 Basic VisualRF Navigation 324
Network View Navigation 325 Floorplan View Navigation 326
Display Devices 326
Overlays 326
Relation Lines 327
Floorplan Features 327 Mesh View Navigation 327 Configuring Flash UI Personal Preferences 329
General Flash UI Preferences 329
AP Flash UI Preferences 330
Clients Flash UI Preferences 331
Overlays Flash UI Preferences 331
Grid Lines Flash UI Preferences 332
Navigation Flash UI Preferences 332
Advanced Settings in VisualRF > Setup 333
Server Settings 334 Location Settings 335 Location Calculation Timer Settings 336 Attenuation Settings 338
Adding a New Attenuation 339 VisualRF Resource Utilization 339
Planning and Provisioning 340
Creating a New Campus 340 Creating a New Building 340 Creating a Floor Plan 342 Editing a Floor Plan Image 342
Cropping the Floor Plan Image 342
Sizing a Non-CAD Floor Plan 343
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Defining Floor Plan Boundaries 344
Legacy VisualRF Floor Plan Configuration Options 344 Defining Floor Plan Regions 345
Adding Region to a New Floor using the Floor Upload Wizard 345
Adding a Region to an Existing Floor Plan 345
Legacy Region Configuration Settings 346 Editing a Planning Region 349 Floor Plan Properties 349 Adding Deployed Access Points onto the Floor Plan 349 Adding Planned APs onto the Floor Plan 350 Auto-Matching Planned Devices 351 Printing a Bill of Materials Report 351
Increasing Location Accuracy 352
Adding Exterior Walls 353 Defining Stationary Devices 354 Fine-Tuning Location Service in VisualRF > Setup 355
Decreasing Grid Size 355
Enabling Dynamic Attenuation 355
Configuring Infrastructure 355
Deploying APs for Client Location Accuracy 356 Adding Client Surveys 357
Using VisualRF to Assess RF Environments 359
Viewing a Wireless User’s RF Environment 359
Tracking Location History 360
Checking Signal Strength to Client Location 361 Viewing an AP’s Wireless RF Environment 361 Viewing a Floor Plan’s RF Environment 362 Viewing a Network, Campus, Building’s RF Environment 363 Viewing Campuses, Buildings, or Floors from a List View 363 Viewing Campuses, Buildings, or Floors from a Tree View 364
Importing and Exporting in VisualRF 365
Exporting a campus 365 Importing from CAD 365 Batch Importing CAD Files 365
Requirements 365
Pre Processing Steps 366
Upload Processing Steps 366
Post Processing Steps 366
Sample Upload Instruction XML File 366
Common Importation Problems 367 Importing from a Dell Networking W-Series Controller 367
Pre-Conversion Checklist 367
Process on Controller 367
Process on AirWave 367
VisualRF Location APIs 368
Sample Device Location Response 368 Sample Site Inventory Response 368
About VisualRF Plan 369
Overview 369 Minimum requirements 369
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VisualRF Plan Installation 369 Differences between VisualRF and VisualRF Plan 369
Index 371
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Chapter 1

Introduction

Thank you for choosing Dell Networking W-AirWave 8.0.AirWave makes it easy and efficient to manage your wireless network by combining industry-leading functionality with an intuitive user interface, enabling network administrators and helpdesk staff to support and control even the largest wireless networks in the world.
The User Guide provides instructions for the configuration and operation of Dell Networking W-AirWave. This section includes the following topics:
l "A Unified Wireless Network Command Center" on page 13
l "Integrating AirWave into the Network and Organizational Hierarchy " on page 15
Refer to the
Dell Networking W-AirWave 8.0 Installation Guide
for information on installing and upgrading AirWave.

A Unified Wireless Network Command Center

Dell Networking W-AirWave 8.0 is the only network management software that offers you a single intelligent console from which to monitor, analyze, and configure wireless networks in automatic fashion. Whether your wireless network is simple or a large, complex, multi-vendor installation, AirWave manages it all.
AirWave supports hardware from leading wireless vendors including the following:
l Dell Networking W-Series
l Aruba Networks®
l Avaya™
l Cisco® (Aironet and WLC)
l Enterasys®
l Juniper Networks®
l LANCOM Systems
l Meru Networks®
l Nortel Networks™
l ProCurve™ by HP®
l Proxim®
l Symbol™
l Trapeze™
l Tropos™
and many others.
The components of AirWave are described in the next section.

AirWave Management Platform

The AirWave Management Platform (AirWave) is the centerpiece of AirWave, offering the following functions and benefits:
l Core network management functionality:
n Network discovery
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n Configuration of APs & controllers
n Automated compliance audits
n Firmware distribution
n Monitoring of every device and user connected to the network
n Real-time and historical trend reports
l Granular administrative access
n Role-based (for example, Administrator contrasted with Help Desk)
n Network segment (for example, Retail Store network contrasted with Corporate HQ network)
l Flexible device support
n Thin, thick, mesh network architecture
n Multi-vendor support
n Current and legacy hardware support

Controller Configuration

AirWave supports global and group-level configuration of Dell Networking W-Series ArubaOS (AOS), the operating system, software suite, and application engine that operates mobility and centralizes control over the entire mobile environment. For a complete description of Dell Networking W-Series ArubaOS, refer to the Dell Networking W-Series ArubaOS User Guide for your specific version.
AirWave consolidates and pushes global controller configurations from within AirWave.
Two pages in AirWave support controller configuration:
l Device Setup > Dell Configuration for global Dell Configuration. This page is available if Use Global Dell
Configuration is set to Yes in AMP Setup > General.
l Groups > Controller Config for group-level configuration.
For additional information that includes a comprehensive inventory of all pages and settings that support Dell Networking W Configuration, refer to the Dell Networking W-AirWave 8.0 Controller Configuration Guide.

Instant Configuration

Dell Networking W-Instant (Instant) is a system of access points in a Layer 2 subnet. The IAPs are controlled by a single IAP that serves a dual role as an W-IAP and primary Virtual Controller (VC), eliminating the need for dedicated controller hardware. This system can be deployed through a simplified setup process appropriate for smaller organizations, or for multiple geographically dispersed locations without an on-site administrator.
With AirWave, IT can centrally configure, monitor, and troubleshoot Aruba Instant WLANs, upload new software images, track devices, generate reports, and perform other vital management tasks, all from a remote location.
Starting with AirWave 8.0, a Virtual Controller or Instant AP can authenticate to the AirWave server using a pre-shared key, or using two-way certificate-based authentication using an SSL certificate sent from AirWave to the Instant device. Virtual Controllers push data to AirWave via HTTPS. If your enterprise has a security policy that restricts the use of port 443 for inbound communication, you can change the port AirWave uses to communicate with Instant devices.
For additional information that includes a comprehensive inventory of all pages and settings that support Instant Configuration, refer to the Dell Networking W-Instant in Dell Networking W-AirWave 8.0 Deployment Guide.

VisualRF

VisualRF is a powerful tool for monitoring and managing radio frequency (RF) dynamics within your wireless network, to include the following functions and benefits:
l Accurate location information for all wireless users and devices
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l Up-to-date heat maps and channel maps for RF diagnostics
n Adjusts for building materials
n Supports multiple antenna types
l Floor plan, building, and campus views
l Visual display of errors and alerts
l Easy import of existing floor plans and building maps
l Planning of new floor plans and AP placement recommendations

RAPIDS

RAPIDS is a powerful and easy-to-use tool for monitoring and managing security on your wireless network, to include the following features and benefits:
l Automatic detection of unauthorized wireless devices
l Rogue device classification that supports multiple methods of rogue detection
l Wireless detection:
n Uses authorized wireless APs to report other devices within range.
n Calculates and displays rogue location on VisualRF map.
l Wired network detection:
n Discovers rogue APs located beyond the range of authorized APs/sensors.
n Queries routers and switches.
n Ranks devices according to the likelihood they are rogues.
n Multiple tests to eliminate false positive results.
n Provides rogue discovery that identifies the switch and port to which a rogue device is connected.

Master Console and Failover

The Dell Networking W-AirWave Master Console and Failover tools enable network-wide information in easy-to­understand presentation, to entail operational information and high-availability for failover scenarios. The benefits of these tools include the following:
l Provides network-wide visibility, even when the WLAN grows to 50,000+ devices
l Executive Portal allows executives to view high-level usage and performance data
l Aggregated alerts
l Failover
n Many-to-one failover
n One-to-one failover
The Master Console and Failover servers can be configured with a Device Down trigger that generates an alert if communication is lost. In addition to generating an alert, the Master Console or Failover server can also send email or NMS notifications about the event.

Integrating AirWave into the Network and Organizational Hierarchy

AirWave generally resides in the NOC and communicates with various components of your WLAN infrastructure. In basic deployments, AirWave communicates solely with indoor wireless access points (and WLAN controllers over the wired network. In more complex deployments, AirWave seamlessly integrates and communicates with authentication servers, accounting servers, TACACS+ servers, LDAP servers, routers, switches, network management servers, wireless IDS solutions, helpdesk systems, indoor wireless access points, mesh devices. AirWave has the flexibility to manage
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devices on local networks, remote networks, and networks using Network Address Translation (NAT). AirWave communicates over-the-air or over-the-wire using a variety of protocols.
The power, performance, and usability of AirWave become more apparent when considering the diverse components within a WLAN. Table 1 itemizes some example network components.
Table 1:
Components of a WLAN
Component Description
Autonomous AP Standalone device which performs radio and authentication functions
Thin AP Radio-only device coupled with WLAN controller to perform authentication
WLAN Controller Used in conjunction with thin APs to coordinate authentication and roaming
NMS Network Management Systems and Event Correlation (OpenView, Tivoli, and so forth)
RADIUS Authentication
RADIUS Accounting AirWave itself serves as a RADIUS accounting client
Wireless Gateways Provide HTML redirect and/or wireless VPNs
TACACS+ and LDAP Used to authenticate AirWave administrative users
Routers/Switches Provide AirWave with data for user information and AP and Rogue discovery
Help Desk Systems Remedy EPICOR
Rogue APs Unauthorized APs not registered in the AirWave database of managed APs
RADIUS authentication servers (Funk, FreeRADIUS, ACS, or IAS)

Administrative Roles

The flexibility of AirWave enables it to integrate seamlessly into your business hierarchy as well as your network topology. AirWave facilitates various administrative roles to match each individual user's role and responsibility:
l A Help Desk user can be given read-only access to monitoring data without being permitted to make configuration
changes.
l A U.S.-based network engineer can be given read-write access to manage device configurations in North America,
but not to control devices in the rest of the world.
l A security auditor can be given read-write access to configure security policies across the entire WLAN.
l NOC personnel can be given read-only access to monitoring all devices from the Master Console.
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Configuring AirWave

This section contains the following procedures to deploy initial AirWave configuration:
l "Formatting the Top Header" on page 17
l "Customizing Columns in Lists" on page 19
l "Resetting Pagination Records" on page 20
l "Using the Pagination Widget" on page 21
l "Using Export CSV for Lists and Reports" on page 21
l "Defining Graph Display Preferences" on page 21
l "Customizing the Dashboard" on page 22
l "Setting Severe Alert Warning Behavior" on page 27
l "Defining General AirWave Server Settings" on page 28
l "Defining AirWave Network Settings" on page 39
l "Creating AirWave User Roles" on page 43
l "Creating AirWave Users" on page 41
l "Configuring Login Message, TACACS+, RADIUS, and LDAP Authentication" on page 48
l "Enabling AirWave to Manage Your Devices" on page 58
l "Setting Up Device Types" on page 64
l "Configuring Cisco WLSE and WLSE Rogue Scanning" on page 65
l "Configuring ACS Servers" on page 70
l "Integrating AirWave with an Existing Network Management Solution (NMS) " on page 71
l "Auditing PCI Compliance on the Network" on page 73
l "Deploying WMS Offload" on page 76
Chapter 2
Additional configurations are available after basic configuration is complete.

Before You Begin

Remember to complete the required configurations in this chapter before proceeding. Dell support remains available to you for any phase of AirWave installation.

Formatting the Top Header

The Dell Networking W-AirWave interface centers around a horizontal row of tabs with nested subtabs.
A row of statistics hyperlinks called Top Header Stats above the tabs represents commonly used subtabs. These hyperlinks provide the ability to view certain key statistics by mousing over, such as number and type of Down devices, and serve as shortcuts to frequently viewed subtabs. Figure 1 illustrates the navigation bar. More information on hyperlinks, tabs, and subtabs is a available in the Dell Networking W-AirWave 8.0 Installation Guide.
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Figure 1:Navigation Bar Displaying Down Device Statistics
You can control the Top Header Stats links that appear from the AMP Setup > General page, as described in "Defining
General AirWave Server Settings" on page 28. Top Header Stats can also be customized for individual users on the
Home > User Info page. There you can select the statistics to display for certain device types and override the AMP Setup page.
All possible display options for users are show in Figure 2.
A confirmation message does not appear when you make modifications to the Top Header Stats.
Refer to "Configuring Your Own User Information with the Home > User Info Page" on page 269 for more information.
Figure 2:Home > User Info Top Header Stats Display Options
You can also set the severity level of critical alerts displayed for a user role. For details including a description of what constitutes a severe alert, see "Setting Severe Alert Warning Behavior" on page 27.
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Customizing Columns in Lists

Customize the columns for any list table selecting Choose Columns, as shown in the figure below. Use the up/down arrows to change the order in which the column heads appear.
Figure 3:Choose Columns Drop down List
More information about the universal list elements is available in "Common List Settings" in the Dell Networking W­AirWave 8.0 Installation Guide.
You can also control which column heads appear for each user role. Navigate to the Home > User Info page, and then select Yes in the Customize Columns for Other Roles field. This exposes the Choose Columns for Roles drop down menu in all tables shown in Figure 4.
The first column shows the user roles that were customized, if any. The second column allows you to establish left-to­right columns and order them using the arrows.
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Figure 4:Table with Choose Columns for Roles Menu Selected

Resetting Pagination Records

To control the number of records in any individual list, select the link with Records Per Page mouseover text at the top left of the table, as shown in Figure 5. AirWave remembers each list’s pagination preferences.
Figure 5:Records Per Page Drop Down Menu
To reset all Records Per Page preferences, click the Reset reset button in the Display Preferences section of the Home > User Info page, as shown in Figure 6.
Figure 6:Home > User Info > Display Preferences section
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Using the Pagination Widget

The pagination widget is located at the top and bottom of every list table, as shown in Figure 7.
Figure 7:Pagination Widget
Use the down arrow next to Page 1 to see all the page numbers for that table in a drop down menu. From here, you can jump to any portion of the table. Select the > symbol to jump to the next page, and >| to jump to the last page.

Using Export CSV for Lists and Reports

Some tables have a Export CSV setting you can use export the data as a spreadsheet. See Figure 8 for an example of a list with the Export CSV option selected.
Figure 8:List with CSV Export Selected
AirWave also enables CSV exporting of all report types. For more information, see "Exporting Reports to XML, CSV, or
PDF" on page 320.

Defining Graph Display Preferences

Many of the graphs in AirWave are Highcharts, which allow you to adjust the graph settings attributes as shown in
Figure 9.
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Figure 9:Interactive Graphs on the Home > Overview Page
Highcharts are built with JavaScript, so the graphs can run directly through your browser without the need for additional client-side plugins. This makes it possible to view your AirWave charts on a mobile device.
These charts can be used and customized as follows.
l A Time Range selector in the upper right portion of the charts (including pop-up charts) allows you to select a
common or a custom date range for your data. The preconfigured ranges for AirWave charts are current 2 hours, 1 day, 1 week, and 1 year.
l Drop-down menus are available for viewing client and usage for specific SSIDs and/or all SSIDs. A search field is
available to help you quickly find a specific WLAN.
You can select up to six options from each drop-down menu. Once selected, each option will appear in the color­coded legend below the chart. Clicking on an option in this legend will disable or enable that information in the graph. Note that even if an option is disabled from viewing in the graph, that option will still remain in the legend until you deselect it from the drop-down menu.
l Max and Avg options allow you to change the chart view to show the maximum or average client and usage
information.
l Plot points display within the chart at varying intervals, depending on the selected time range. Tooltips and a plot
line appear as you hover over each plot point, showing you the detailed information for that specific time.
l Click on any chart to view a pop-up version. In this version, you can easily zoom in on a range of data by using your
mouse to drag a rectangle in the chart. While you are zoomed in, a Reset zoom button appears, enabling you to return to the original view. The pop-up charts also include a legend that displays the Last, Min, Max, and Avg values for the selected graph.
l Some charts include a drop-down option next to the graph title. For example, on the APs/Devices > Monitor page
for Radio Statistics, you can select the drop-down beside the graph title to view a graph for Client, Usage, Radio Channel, Radio Noise, Radio Power, Radio Errors, and 802.11 Counters information. In prior versions of AirWave, these graphs appeared as separate tabs.

Customizing the Dashboard

You can rearrange or remove widgets appearing on the Home > Overview dashboard by selecting the Customize link to the right of this window, as shown in Figure 10.
Figure 10:Customize Button on the Home > Overview Page
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The Customize workspace that appears is shown in Figure 11.
Figure 11:Customize Overview Page

Adding Widgets

The Home > Overview page displays the currently selected widgets (charts/graphs). You can change the widgets on this page by selecting the Customize link in the upper-right corner.
The Available Widgets section on the left holds all available graphical elements (widgets). Select any blue widget tile with a verbal description enclosed, and it immediately turns into a graphical element with a description.
Drag the widgets you want to appear on the Home > Overview dashboard across to the gridlines and arrange them in the right section, within the gridlines. A widget snaps back to the nearest available gridline if you drop it across two or more lines and turns red if you attempt to place it over gridlines already occupied by widgets. Widgets with a green top banner are properly placed and set to appear when you select Save. Widgets that remain in the left section will not appear; although they can be reinstated by selecting Restore Defaults.

Available Widgets

Table 2 describes the list of available widgets along with a description for each. Note that when a widget is enabled, the
information that displays can vary based on the user’s permission level. Certain roles, for example, limit the top folder that a user can view.
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Table 2:
Available Widgets
Widget Description
The Client graph is enabled by default and, by default, shows the maximum number of attached clients over the last two hours. Select the Show All link to view more specific client information on the graph, such as the total and average clients for a specific SSID, the maximum VPN sessions, etc. The available check boxes within this graph are determined by the SSIDs that AirWave is aware of from polling the device.
Client/Usage Graphs
Monitoring and Config Pie
The Usage graph is enabled by default and, by default, shows the average bits-per-second in/out information and average VPN in/out information. Select the Show All link to view usage information for specific SSIDs. The available checkboxes within this graph are determined by by the SSIDs that AirWave is aware of from polling the device.
The information in these graphs is color coded to match the selected check boxes.
The Monitoring Status pie shows the percentage of total devices that are up and the number and percentage of devices that are currently down. Clicking within this pie chart takes you to the APs/ Devices > Down page.
The Configuration Compliance pie shows the percentage of devices that are mismatched, good, unknown, and those with auditing disabled. It also provides a summary of the total number of devices that are mismatched. Clicking within this pie chart takes you to the APs/Devices > Mismatch page.
These pie charts are enabled by default.
Alert Summary
Quick Links
RAPIDS: Acknowledged
RAPIDS: Classification Pie
The Alert Summary table is enabeld by default and provides the number of AirWave alerts, IDS events, and RADIUS authentication issues over the last 2 hours, the last 24 hours, and the total since the last AirWavereboot.
l Click on AirWave Alerts to drill down to more detailed alert information.
This information displays in the current page. You can return to the Alert Summary graph by selecting the Home Overview link.
l Click on IDS Events to drill to more detailed event information. This link
takes you to the RAPIDS > IDS Events page.
l Click on RADIUS Authentication Issues to drill to more detailed RADIUS
authentication information. This information displays in the current page. You can return to the Alert Summary graph by selecting the Home Overview link.
The Quick Links section is enabled by default. This section provides the user with easy navigation to a specific folder, group, report, or common task.
The Acknowledged RAPIDS Devices pie chart shows the percentage of acknowledged and unacknowledged RAPIDS that the user has visibility into. The RAPIDS information appears from the moment a rogue is discovered until it is deleted. Ignored rogues, however, are not included in this chart.
This chart also displays on the RAPI DS > Overview page.
The RAPIDS: Classification Pie shows the percentage of devices classified as Valid, Suspected Neighbor, Suspected Valid, Suspected Rogue, Rogue, and Neighbor that are attached to AirWave. The RAPIDS information appears from the moment a rogue is discovered until it is deleted. Ignored rogues, however, are not included in this chart.
This pie chart can also be viewed on the RAPIDS > Overview page.
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Table 2:
Available Widgets (Continued)
Widget Description
The RAPIDS: Classification Summary table shows the number of devices classified as Valid, Suspected Valid, Neighbor, Suspected Neighbor, Suspected Rogue, Rogue, and Unclassified that are attached to AirWave. In
RAPIDS: Classification Summary
IDS Events
RAPIDS: OS Pie
RAPIDS: OS Summary
addition, contained rogue information will appear if Manage rogue AP containment is set to Yes on the RAPIDS > Setup page.
The RAPIDS information appears from the moment a rogue is discovered until it is deleted. Note that ignored rogues are not included in this chart.
This table can also be viewed on the RAPIDS > Overview page.
The IDS Event s table shows the number and type of attacks logged by the intrusion detection system over the last 2 hours, the last 24 hours, and the total since the last AirWave reboot. This is the same table that displays on the RAPIDS > Overview page.
The RAPIDS: OS Pie chart shows the top 9 rogue devices by OS, Others, Unknown, and Not Scanned. The RAPIDS information appears from the moment a rogue is discovered until it is deleted. Note that ignored rogues are not included in this chart.
This pie chart can also be viewed on the RAPIDS > Overview page.
The RAPIDS: OS Summary table shows the top 9 rogue devices by OS, Others, Unknown, and Not Scanned. The RAPIDS information appears from the moment a rogue is discovered until it is deleted. Note that ignored rogues are not included in this chart.
This table can also be viewed on the RAPIDS > Overview page.
Top Folders By AP Usage
Top Folders By A Radio Channel Usage
Top Folders By BG Radio Channel Usage
This chart lists the folders and the number of APs in each folder whose usage is greater than the cutoff (or usage threshold). The cutoff represents 75% of the maximum usage, where the maximum usage is the AP with the highest usage regardless of the folder in which it resides. The cutoff value is displayed within the title, and this value can vary. The chart takes into account approved APs with radios based on the last 24 hours. In addition, this chart is updated every hour.
This chart shows the folders and the number of A radios (5GHz) in each folder whose channel usage is greater than the cutoff (or usage threshold) as measured by Mbps. This cutoff is on the on the AMP Set up > General page using the Configure Channel Busy Threshold option. If this option is not configured, then the cutoff is 75% of the ‘maximum,’ where the ‘maximum’ refers to the AP that has the highest usage regardless of the folder in which it resides. The cutoff value is displayed within the title, and this value can vary. This chart takes into account approved APs with ‘A’ radios based on the last 24 hours. In addition, this chart is updated every hour.
This chart shows the folders and the number of BG radios (2.4GHz) in each folder whose channel usage is greater than the cutoff (or usage threshold) as measured by Mbps. This cutoff is on the on the AMP Set up > General page using the Configure Channel Busy Threshold option. If this option is not configured, then the cutoff is 75% of the ‘maximum,’ where the ‘maximum’ refers to the AP that has the highest usage regardless of the folder in which it resides. The cutoff value is displayed within the title, and this value can vary. This chart takes into account approved APs with ‘BG’ radios based on the last 24 hours. In addition, this chart is updated every hour.
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Table 2:
Available Widgets (Continued)
Widget Description
This chart shows the folders and the number of A radios (5GHz) in each
folder whose client count is greater than the cutoff. The cutoff represents 75% Top Folders By A Radio Client Count
Top Folders By BG Radio Client Count
Top Clients By Total Traffic
of the ‘maximum,’ where the ‘maximum’ is the radio that has the highest client
count regardless of the folder. The cutoff value is displayed within the title
and can vary. This chart takes into account approved APs with A radios
based on the last 24 hours. In addition, this chart is updated every hour.
This chart shows the folders and the number of BG radios (2.4GHz) in each
folder whose client count is greater than the cutoff. The cutoff represents 75%
of the ‘maximum,’ where the ‘maximum’ is the radio that has the highest client
count regardless of the folder. The cutoff value is displayed within the title
and can vary. This chart takes into account approved APs with BG radios
based on the last 24 hours. In addition, this chart is updated every hour.
The widget looks at currently connected clients as well has client historical
information over the past 24 hours and then displays the top 10 clients with
the must usage. You can click on a MAC address to view more information
about any of the clients that display on this table. This table is updated every
hour.
Clients By AOS Device Type
Clients By Device Type
Clients By Device Mfgr
Clients By Device Model
Clients By Mfgr & Model
Clients By Device OS
Clients By Device OS Detail
Clients By Network Vendor
This pie chart shows the percentage of clients that have attached to AirWave
over the last 24 hours based on the AOS device type.
This pie chart shows the percentage of clients that have attached to AirWave
over the last 24 hours based on the device type (such as a specific operating
system or smart phone type).
This pie chart shows the percentage of clients that have attached to AirWave
over the last 24 hours based on the client manufacturer.
This pie chart shows the percentage of clients that have attached to AirWave
over the last 24 hours based on the device model (such as the smart phone
type).
This pie chart shows the percentage of clients that have attached to AirWave
over the last 24 hours based on the client manufacturer and model.
This pie chart shows the percentage of clients that have attached to AirWave
over the last 24 hours based on the device operating system (such as
Windows or Android).
This pie chart shows the percentage of clients that have attached to AirWave
over the last 24 hours based on the device operating system version (such as
Windows NT 6.1).
This pie chart shows the percentage of clients that have attached to AirWave
over the last 24 hours based on each device’s network interface vendor.
Client Signal Distribution
The Client Signal Distribution chart shows the number of attached devices
that have a signal quality within a set of ranges.

Search Preferences

For each user, you can customize the search results to display only desired categories of matches on the Home > User Info page. Go to the Search Preferences section and select the desired search type from the Search Method drop down.
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This search type will be used when a user types an entry in the Search field and then clicks Enter without selecting a specific search type.
l Use System Defaults: The Search Method will be based on the system-wide configuration setting. This method is
configured on the AMP Setup > General page.
l Active clients + historical clients (exact match) + all devices: Commonly referred to as Quick Search, this looks at all
active and historical clients and all devices. This search is not case-sensitive. The results of this search display in a popup window rather than on the Home > Search page. This popup window includes top-level navigation that allows you to filter the results based on Clients, APs, Controllers, and Switches.
l Active clients + all categories: This looks at all active clients (not historical) and all categories. This search is not
case-sensitive. This search returns results on partial matches for usernames if that username is included in either the beginning or the end of a user name string
l Active clients + all categories (exact match): This looks at all active clients (not historical) and all categories. This
search returns only matches that are exactly as typed (IP, username, device name, etc). This search is case-sensitive for all searched fields.
l Active + historical clients + all categories: This looks at all active and historical clients and all categories. This
search is not case-sensitive.
l Active + historical clients + all categories (exact match): This looks at all active and historical clients and all
categories. This search returns only matches that are exactly as typed (IP, username, device name, etc). This search is case-sensitive for all searched fields.
A confirmation message does not appear after you make modifications to Search Preferences.
Figure 12:Home > User Info Search Preferences

Setting Severe Alert Warning Behavior

You can control the alert levels you can see on the Alerts top header stats link from the Home > User Info page. The Severe Alert Threshold determines the severity level that results in a Severe Alert. Specify either Normal, Warning,
Minor, Major, or Critical as the severity alert threshold value. These threshold values are tied to triggers that are created on the System > Triggers page. For example, if a trigger is defined to result in a Critical alert, and if the Severe Alert Threshold here is defined as Major, then the list of Severe Alerts will include all Major and Critical alerts. Similarly, if this value is set to Normal, which is the lowest threshold, then the list of Severe Alerts will include all alerts.
When a Severe Alert exists, a new component named Severe Alerts will appear at the right of the Status field in bold red font. This field is hidden if there are no Severe Alerts. In addition, only users who are enabled for viewing Severe Alerts on the Home > User Info page can see severe alerts.
The Severe Alert Threshold drop down menu, located in the Top Header Stats section of the Home > User Info page is shown in Figure 13.
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Figure 13:Home > User Info > Severe Alert Threshold Drop Down Menu

Defining General AirWave Server Settings

This section describes all pages accessed from the AMP Setup tab. It also describes two pages in the Device Setup tab: the Communication and Upload Files pages. After required and optional configuration tasks in this chapter are complete, continue to later chapters in this document to create and deploy device groups and device configuration and discovery on the network.
Refer to the following topics for configuration information:
l "AMP Setup > General" on page 28
l "Defining AirWave Network Settings" on page 39
l "AirWave User Roles" on page 43
l "Creating AirWave Users" on page 41
l "Configuring Login Message, TACACS+, RADIUS, and LDAP Authentication" on page 48
l "Enabling AirWave to Manage Your Devices" on page 58
l "Setting Up Device Types" on page 64

AMP Setup > General

The first step in configuring AirWave is to specify the general settings for the AirWave server. Figure 14 illustrates the AMP Setup > General page. Select Save when the General Server settings are complete and whenever making subsequent changes. These settings are applied globally across the product (for all users).
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Refer to the following sections for information about the available settings:
l "General Settings" on page 29
l "Automatic Authorization Settings" on page 30
l "Top Header Settings" on page 31
l "Search Method" on page 31
l "Home Overview Preferences" on page 31
l "Display Settings" on page 31
l "Device Configuration Settings" on page 32
l "AMP Features" on page 33
l "External Logging Settings" on page 33
l "Historical Data Retention Settings" on page 34
l "Firmware Upgrade Defaults" on page 36
l "Additional AMP Services" on page 36
l "Performance Settings" on page 38
Figure 14:AMP Setup > General Page Illustration (Partial View)
General Settings
Browse to the AMP Setup > General page, locate the General section, and enter the information described in Table 3:
Table 3:
Setting Default Description
System Name
Default Group
Dell Network ing W-AirWave 8.0 | User Guide Configuring AirWave | 29
AMP Setup >General > General Section Fields and Default Values
Defines your name for your AirWave server, with a maximum limit of 20 alphanumeric characters.
Sets the device group that this AirWave server uses as the default for
Access Points
device-level configuration. Select a device group from the drop-down menu. A group must first be defined on the Groups > List page to appear in this drop-down menu. For additional information, refer to "Configuring
and Using Device Groups" on page 78.
Page 30
Table 3:
AMP Setup >General > General Section Fields and Default Values (Continued)
Setting Default Description
This setting defines the interval of queries which compares actual device settings to the Group configuration policies stored in the AirWave
Device Configuration Audit Interval
Daily
database. If the settings do not match, the AP is flagged as mismatched and AirWave sends an alert via email, log, or SNMP.
NOTE: Enabling this feature with a frequency of Daily or more frequently is recommended to ensure that your AP configurations comply with your established policies. Specifying Never is not recommended.
Automatically repair misconfigured devices
Send debugging messages
Nightly Maintenance Time (00:00 - 23:59)
Disabled
Enabled
04:15
If enabled, this setting automatically reconfigures the settings on the device when the device is in Manage mode and AirWave detects a variance between actual device settings and the Group configuration policy in the AirWave database.
If enabled, AirWave automatically emails any system errors to Dell support at dell.com/support to assist in debugging.
Specifies the local time of day AirWave should perform daily maintenance. During maintenance, AirWave cleans the database, performs backups, and completes a few other housekeeping tasks. Such processes should not be performed during peak hours of demand.
Automatic Authorization Settings
On the AMP Setup > General page, locate the Automatic Authorization section. These settings allow you to control the conditions by which devices are automatically authorized into AP groups and folders. AirWave validates the Folder and Group to ensure that both settings have been set to valid drop down options. Table 4 describes the settings and default values in this section.
Table 4:
Setting Default Description
Add New Controllers and Autonomous Devices Location
AMP Setup > General > Automatic Authorization Fields and Default Values
Globally add new controllers and autonomous devices to:
l The New Device List (located in APs/Devices > New). l The same folder and group as the discovering device.
New Device List
l The same group and folder of their closest IP neighbor on the
same subnet.
l Choose a group and folder. If you select this option, enter the
folder/group in the Auto Authorization G roup and Auto Authorization F older fields that display.
NOTE: This setting can be overridden in Groups > Basic.
Globally add new thin APs to:
l The New Devices list. l The same folder and group as the discovering device.
Add New Thin APs Location
New Device List
l The same group and folder of their closest IP neighbor on the
same subnet.
l Choose a group and folder. If you select this option, enter the
folder/group in the Auto Authorization G roup and Auto Authorization F older fields that display.
NOTE: This setting can be overridden in Groups > Basic.
Automatically Authorized Virtual Controller Mode
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Manage Read/Write
Specify whether Virtual Controller mode for Instant APs will be in Manage Read/Write mode or Monitor Only mode.
Page 31
Top Header Settings
On the AMP Setup > General page, locate the Top Header section to select the Top Header Stats to be displayed at the top of the interface.
Search Method
On the AMP Setup > General page, locate the Search Method section. Select one of the following drop down options as the system-wide default search method. This default search type will be used when a user types an entry in the Search field and then clicks Enter without selecting a specific search type.
l Active clients + historical clients (exact match) + all devices: Commonly referred to as Quick Search, this looks at all
active and historical clients and all devices. This search is not case-sensitive. The results of this search display in a popup window rather than on the Home > Search page. This popup window includes top-level navigation that allows you to filter the results based on Clients, APs, Controllers, and Switches.
l Active clients + all categories: This looks at all active clients (not historical) and all categories. This search is not
case-sensitive.
l Active clients + all categories (exact match): This looks at all active clients (not historical) and all categories. This
search returns only matches that are exactly as typed (IP, username, device name, etc). This search is case-sensitive for all searched fields.
l Active + historical clients + all categories: This looks at all active and historical clients and all categories. This
search is not case-sensitive.
l Active + historical clients + all categories (exact match): This looks at all active and historical clients and all
categories. This search returns only matches that are exactly as typed (IP, username, device name, etc). This search is case-sensitive for all searched fields.
Per-user search preferences can be set in the Home > User Info page; refer to "Search Preferences" on page 26.
Home Overview Preferences
On the AMP Setup > General page, locate the Home Overview Preferences section. Table 5 describes the settings and default values in this section.
Table 5:
AMP Setup > General > Home Overview Preferences Fields and Default Values
Setting Default Description
Configure Channel Busy Threshold
Channel Busy Threshold (%)
Yes
n/a
Whether you want to configure the threshold at which a channel is considered to be busy at the Top Folders By Radio Channel Usage Overview widget.
The threshold percent at which the radio channel is considered busier than normal. This field is only available if the Configure Channel Busy Threshold setting is Yes.
Display Settings
On the AMP Setup > General page, locate the Display section and select the options to appear by default in new device groups.
Changes to this section apply across all of AirWave. These changes affect all users and all new device groups.
Table 6 describes the settings and default values in this section.
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Table 6:
AMP Setup > General > Display Fields and Default Values
Setting Default Description
Sets AirWave to use fully qualified domain names for APs instead of the AP name. For example, ‘testap.yourdomain.com; would be used instead of ‘testap.’ Select one of the following options:
l Don’t use FQDN - This default value specifies that the fully qualified
APFully Qualified Domain Name Options
Show vendor­specific device settings for
No
All Devices
domain name will not be used.
l Use AP Name with FQDN - The AP name will prepend the FQDN, for
example “somehostname (my.hostname.com).” Note that if the AP name is not present, then the FQDN will still appear in parenthesis.
l Use only FQDN - Only the fully qualified domain name will be used.
NOTE: This option is supported only for Cisco IOS, Dell Networking W­Series, Aruba Networks, and Alcatel-Lucent devices.
Displays a drop-down menu that determines which Group tabs and options are viewable by default in new groups, and selects the device types that use fully qualified domain names. This field has three options, as follows:
l All devices—When selected, AirWave displays all Group tabs and setting
options.
l Only devices on this AMP—When selected, AirWave hides all options
and tabs that do not apply to the APs and devices currently on AirWave.
l Selected device type—When selected, a new field appears listing many
device types. This option allows you to specify the device types for which AirWave displays group settings. You can override this setting.
Look up device and wireless user hostnames
Yes
Enables AirWave to look up the DNS for new user hostnames. This setting can be turned off to troubleshoot performance issues.
Defines the length of time, in hours, for which a DNS server hostname remains valid on AirWave, after which AirWave refreshes DNS lookup:
DNS Hostname Lifetime
Device Troubleshooting Hint
24 hours
N/A
l 1 hour l 2 hours l 4 hours l 12 hours l 24 hours
The message included in this field is displayed along with the Down if a device’s upstream device is up. This applies to all APs and controllers but not to routers and switches.
Device Configuration Settings
Locate the Device Configuration section and adjust the settings. Table 7 describes the settings and default values of this section.
Table 7:
Setting Default Description
Guest User Configuration
AMP Setup > General > Device Configuration Section Fields and Default Values
Enables or prevents guest users to/from pushing configurations to
Disabled
devices. Options are Disabled (default), Enabled for Devices in Manage(Read/W rit e), Enabled for all Devices.
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Table 7:
AMP Setup > General > Device Configuration Section Fields and Default Values (Continued)
Setting Default Description
When Yes is selected, you can enable the ArubaOS WMS offload Allow WMS Offload configuration in monitor-only mode
No
feature on the Groups > Basic page for WLAN switches in Monitor Only
mode. Enabling WMS offload does not cause a controller to reboot.
This option is supported only for Aruba and Dell Networking W-Series
devices.
Allow disconnecting users while in monitor-only mode
Use Global Dell Configuration
No
No
Sets whether you can deauthenticate a user for a device in monitor-
only mode. If set to No, the Deauthenticate Client button for in a Clients
> Client Detail page is enabled only for Managed devices.
Enables Dell Networking W configuration profile settings to be globally
configured and then assigned to device groups. If disabled, settings
can be defined entirely within Groups > Controller Configinstead of
globally.
NOTE: Changing this setting may require importing configuration on
your devices. When an existing Dell Networking W configuration setup
is to be converted from global to group, follow these steps:
1. Set all the devices to Monitor Only mode before setting the flag.
2. Each device Group will need to have an import performed from the Audit page of a controller in the AMP group.
3. All of the thin APs need to have their settings imported after the device group settings have finished importing.
4. If the devices were set to Monitor Only mode, set them back to Managed mode.
AMP Features
Locate the AMPFeatures section and adjust settings to enable or disable VisualRF and RAPIDS. Table 8 describes these settings and default values.
Table 8:
AMP Setup Setup > General > AMP Features Fields and Default Values
Setting Default Description
Display VisualRF No Enable or disable the VisualRF navigation tab.
Display RAPIDS No Enable or disable the RAPI DS navigation tab.
Restrict access to following pages to users with the AMP Administration role only:
Hide setup pages from non-admin users
Allow role based report visibility
Yes
Yes
l VisualRF > Setup l AMP Setup > NMS l RAPIDS > Score Override l RAPIDS > Rules l RAPIDS > Setup l System > Triggers
Enable or disable role-based reporting in AMP. When disabled, reports can only be generated with by-subject visibility.
External Logging Settings
Locate the External Logging section and adjust settings to send audit and system events to an external syslog server.
Table 9 describes these settings and default values. You can also send a test message using the Send Test Message
button after enabling any of the logging options.
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Table 9:
AMP Setup > General > External Logging Section Fields and Default Values
Setting Default Description
Enter the IP address of the syslog server. Note that this field is hidden if both
Syslog Server N/A
Syslog Port 514
"Include event log messages" and "Include audit log messages" are set to No.
Enter the port of the syslog server. Note that this field is hidden if both "Include event log messages" and "Include audit log messages" are set to No.
Include event log messages
Event log facility local1
Include audit log messages
Audit log facility local1
Send Test Message N/A
No Select Yes to send event log messages to an external syslog server.
Select the facility for the event log from the drop-down menu. This field is only available if the "Include event log messages" setting is Yes.
No Select Yes to send audit log messages to an external syslog server.
Select the facility for the audit log from the drop-down menu. This field is only available if the "Include audit log messages" setting is Yes
If messaging is enabled and a server and port are configured, click this button to send a test message. Upon completion, a message will appear at the top of this page indicating that the message was sent successfully.
Historical Data Retention Settings
Locate the Historical Data Retention section and specify the number of days you want to keep client session records and rogue discovery events. Table 10 describes the settings and default values of this section. Many settings can be set to have no expiration date.
Table 10:
Setting Default Description
AMP Setup > General > Historical Data Retention Fields and Default Values
Inactive Client and VPN User Data (0­1500 days, zero disables)
Client Association and VPN Session History (0-550 days, zero disables)
Tag History (0-550 days, zero disables)
Rogue AP Discovery Events (14-550 days, zero disables)
Reports (0-550 days, zero disables)
34 | Configuring AirWave Dell Network ing W-AirWave 8.0 | User Guide
60
14
14 Sets the number of days AirWave retains location history for Wi-Fi tags.
14
60
Defines the number of days AirWave stores basic information about inactive clients and VPN users. A shorter setting of 60 days is recommended for customers with high user turnover such as hotels. The longer you store inactive user data, the more hard disk space you require.
Defines the number of days AirWave stores client and VPN session records. The longer you store client session records, the more hard disk space you require.
Defines the number of days AirWave stores Rogue Discovery Events. The longer you store discovery event records, the more hard disk space you require.
Defines the number of days AirWave stores Reports. Large numbers of reports, over 1000, can cause the Reports > Generated page to be slow to respond.
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Table 10:
AMP Setup > General > Historical Data Retention Fields and Default Values (Continued)
Setting Default Description
Automatically Acknowledge Alerts (0-550 days, zero disables)
Acknowledged Alerts(0-550 days, zero disables)
Radius/ARM/IDS Events(0-550 days, zero disables)
Archived Device Configurations (0­100, zero disables)
Archive device configs even if they only have rogue classifications
Guest Users (0-550 days, zero disables)
Inactive SSIDs (0­550 days, zero disables)
14
60
14
10
No
30
425
Defines automatically acknowledged alerts as the number of days AirWave retains alerts that have been automatically acknowledged. Setting this value to 0 disables this function, and alerts will never expire or be deleted from the database.
Defines the number of days AirWave retains information about acknowledged alerts. Large numbers of Alerts, over 2000, can cause the System > Alerts page to be slow to respond.
Defines the number of days AirWave retains information about RADIUS, ARM, and IDS events. Setting this value to 0 disables this function, and the information will never expire or be deleted from the database.
Defines the number of configurations that will be retained for archived devices.. Whether rogue information is included depends on the setting of the Archive device configs even if they only have rogue classificat ions setting.
Sets whether to archive device configurations even if the device only has rogue classifications.
Sets the number of days that AirWave is to support any guest user. A value of 0 disables this function, and guest users will never expire or be deleted from the AirWave database.
Sets the number of days AirWave retains historical information after AirWave last saw a client on a specific SSID. Setting this value to 0 disables this function, and inactive SSIDs will never expire or be deleted from the database.
Inactive Interfaces (0-550 days, zero disables)
Interface Status History (0-550 days, zero disables)
Interfering Devices (0-550 days, zero disables)
Device Events (Syslog, Traps)(1­31 days)
Mesh Link History (0-550 days)
Sets the number of days AirWave retains inactive interface information after
425
425
14
2
30 Sets the number of days AirWave retains historical information for mesh links.
the interface has been removed or deleted from the device. Setting this value to 0 disables this function, and inactive interface information will never expire or be deleted from the database.
Sets the number of days AirWave retains historical information on interface status. Setting this value to 0 disables this function.
Sets the number of days AirWave retains historical information on interfering devices. Setting this value to 0 disables this function.
Sets the number of days AirWave retains historical information on device events such as syslog entries and SNMP traps. Setting this value to 0 disables this function. Refer to "Viewing Device Events in System > Syslog & Traps" on
page 218.
NOTE: If your data table has more than 5 million rows, AirWavewill truncate the device event retention data. In this case, the "number of days" setting becomes "number of hours."
Dell Network ing W-AirWave 8.0 | User Guide Configuring AirWave | 35
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Table 10:
AMP Setup > General > Historical Data Retention Fields and Default Values (Continued)
Setting Default Description
Device Uptime (0­120 months, zero disables)
Client Data Retention Interval (1-425 days)
60
425 Sets the number of days AirWave retains historical information for clients.
Sets the number of months AirWave retains historical information on device uptime. Setting this value to 0 disables this function.
Firmware Upgrade Defaults
Locate the Firmware Upgrade Defaults section and adjust settings as required. This section allows you to configure the default firmware upgrade behavior for AirWaveTable 11 describes the settings and default values of this section.
Table 11:
Setting Default Description
Allow firmware upgrades in monitor-only mode
Maximum Interleaved Jobs (1-
20)
AMP Setup > General > Firmware Upgrade Defaults Fields and Default Values
If Yes is selected, AirWave upgrades the firmware for APs in Monitor Only mode. When AirWave upgrades the firmware in this mode, the desired
No
20
configuration are not be pushed to AirWave. Only the firmware is applied. The firmware upgrade may result in configuration changes AirWave does not correct those changes when the AP is in Monitor Only mode.
Defines the number of jobs AirWave runs at the same time. A job can include multiple APs. When jobs are started by multiple users, AirWave will interleave upgrades so that one user's job does not completely block another’s.
Maximum Interleaved Devices Per Job (1-1000)
Failures before stopping (0-20, zero disables)
20
1
Defines the number of devices that can be in the process of upgrading at the same time. Within a single job, AirWave may start the upgrade process for up to this number of devices at the same time. However, only one device will be actively downloading a firmware file at any given time.
Sets the default number of upgrade failures before AirWave pauses the upgrade process. User intervention is required to resume the upgrade process. Setting this value to 0 disables this function.
Additional AMP Services
Locate the AdditionalAMP Services section, and adjust settings as required. Table 12 describes the settings and default values of this section.
Table 12:
Setting Default Description
Enable FTP Server No
AMP Setup > General > Additional AMP Services Fields and Default Values
Enables or disables the FTP server on AirWave. The FTP server is only used to manage Aruba AirMesh and Cisco Aironet 4800 APs. Best practice is to disable the FTP server if you do not have any supported devices in the network.
36 | Configuring AirWave Dell Network ing W-AirWave 8.0 | User Guide
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Table 12:
AMP Setup > General > Additional AMP Services Fields and Default Values (Continued)
Setting Default Description
Enables or disables the RTLS Collector, which is used to allow ArubaOScontrollers to send signed and encrypted RTLS (real time locating system) packets to VisualRF-- in other words, AirWave becomes the acting RTLS server. The RTLS server IP address must be configured on each controller. This function is used for VisualRF to improve location accuracy and to locate chirping asset tags. This function is supported only for Dell Networking W-Series, Alcatel-Lucent, and Aruba Networks devices.
Enable RTLS Collector
Use embedded Mail Server
No
Yes
If Yes is specified, the following additional fields appear. These configuration settings should match the settings configured on the controller:
l RTLS Port—Specify the port for the AirWave RTLS server. l RTLS Username—Enter the user name used by the controller to decode
RTLS messages.
l RTLS Password—Enter the RTLS server password that matches the
controller’s value.
l Confirm RTLS Password—Re-enter the RTLS server password.
Enables or disables the embedded mail server that is included with AirWave. If Yes is specified, then enter information for an optional mail relay server.
This field supports a Send T est Email button for testing server functionality. Clicking this button prompts you with To and F rom fields in which you must enter valid email addresses.
Process user roaming traps from Cisco WLC
Enable AMON data collection
Enable AppRF Data Collection
AppRF Storage GibaBytes Allocated (Greater than or equal to 2 GiB)
Yes
Yes
Yes
50
Whether AirWave should parse client association and authentication traps from Cisco WLC controllers to give real time information on users connected to the wireless network.
Allows AirWave to collect enhanced data from Dell Networking W devices on certain firmware versions. See the
Practices Guide
on dell. com/ support/manuals for more details.
Dell Networking W-AirWave Best
If AMON is enabled for a controller, you can enable this flag to instruct AirWave to collect AppRF data from the controller. If this is enabled, then the Home > AppRF page will display.
If AppRF Data Collection is enabled, specify the amount of storage to allocate.
Dell Network ing W-AirWave 8.0 | User Guide Configuring AirWave | 37
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Table 12:
AMP Setup > General > Additional AMP Services Fields and Default Values (Continued)
Setting Default Description
Prefer AMON is a configuration setting which causes AirWave to use an AMON feed to obtain client monitioring information from a controller rather than polling it via SNMP. When you enable this setting, values such as AP lists and rogue AP lists are still polled via SNMP, but the bulk of client client monitoring information is delivered via AMON.
Before enabling the Prefer AMON setting, please note the following:
Prefer AMONvs SNMP Polling
Enable Syslog and SNMP Trap Collection
SNMP Polling
Yes
l When Prefer AMON is enabled, the controller must be configured to
send AMON to AirWave.
l The network path from the controller to the AirWave server must allow
traffic on UDP port 8211.
l The controller routinely sends AMON in large UDP packets, (up to 30K
bytes). Before enabling this setting, ensure the network path from the controller to AirWave can pass such large packets intact.
l This setting should only be used in a network environment with low
levels of UDPpacket loss, as the loss of a single Ethernet frame will potentially result in the loss of up to 30K bytes worth of data.
This option specifies whether traps used to detect roaming events, auth failures, AP up/down status, and IDS events will still be collected if they are sent by managed devices.
Performance Settings
Locate the Performance section. Performance tuning is unlikely to be necessary for many AirWave implementations, and likely provides the most improvements for customers with extremely large Pro or Enterprise installations. Please contact Dell support at dell.com/support if you think you might need to change any of these settings. Table 13 describes the settings and default values of this section.
Table 13:
Setting Default Description
AMP Setup> General > Performance Fields and Default Values
Monitoring Processes
Maximum number of configuration processes
Maximum number of audit processes
SNMP Fetcher Count (2-6)
Optional setting configures the throughput of monitoring data. Based on the number of cores for your server
5
3
2 Specify the number of SNMPv2 fetchers.
Increasing this setting allows AirWave to process more data per
second, but it can take resources away from other AirWave
processes. Contact Dell support at dell.com/support if you think you
might need to increase this setting for your network. Also note that the
value range varies based on the number of available process cores.
Increases the number of processes that are pushing configurations to
your devices, as an option. The optimal setting for your network
depends on the resources available, especially RAM. Contact Dell
support at dell.com/support if you think you might need to increase
this setting for your network.
Increases the number of processes that audit configurations for your
devices, as an option. The optimal setting for your network depends
on the resources available, especially RAM. Contact Dell support at
dell.com/supportif you are considering increasing this setting for your
network.
38 | Configuring AirWave Dell Network ing W-AirWave 8.0 | User Guide
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Table 13:
AMP Setup> General > Performance Fields and Default Values (Continued)
Setting Default Description
Verbose Logging of SNMP Configuration
SNMP Rate Limiting for Monitored Devices
RAPIDS Processing Priority
RAPIDS custom process limit (1-
16)
No
No
Low
1 when Custom is specified for the RAPIDS Processing Priority.
Enables or disables logging detailed records of SNMP configuration
information.
When enabled, AirWave fetches SNMP data more slowly, potentially
reducing device CPU load.
This setting is used for networks containing legacy controllers not
available through Dell. Dell recommends not enabling this setting.
Defines the processing and system resource priority for RAPIDS in
relation to AirWave as a whole.
When AirWave is processing data at or near its maximum capacity,
reducing the priority of RAPIDS can ensure that processing of other
data (such as client connections and bandwidth usage) is not
adversely impacted.
The default priority is Low. You can also tune your system
performance by changing group poll periods.
If you select Custom for the priority, then also specify the RAPIDS
custom process limit.
Sets the maximum number of monitoring process assigned to
RAPIDS work. Note that this option is only available if Custom is
specified for the RAPIDS Processing Priority.

Defining AirWave Network Settings

The next step in configuring AirWave is to confirm the AirWave network settings. Define these settings by navigating to the AMP Setup > Network page. Figure 15 illustrates the contents of this page.
Figure 15:AMP Setup > Network page illustration
Specify the network configuration options described in the sections that follow to define the AirWave network settings. Select Save when you have completed all changes on the AMP Setup > Network page, or select Revert to return to the last settings. Save restarts any affected services and may temporarily disrupt your network connection.
Dell Network ing W-AirWave 8.0 | User Guide Configuring AirWave | 39
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Primary Network Interface Settings
Locate the Primary Network Interface section. The information in this sections should match what you defined during initial network configuration and should not require changes. Table 14 describes the settings and default values.
Table 14:
Primary Network Interface Fields and Default Values
Setting Default Description
IP Address None
Hostname None Sets the DNS name assigned to the AirWave server.
Subnet Mask None Sets the subnet mask for the primary network interface.
Gateway None Sets the default gateway for the network interface.
Primary DNS IP None Sets the primary DNS IP address for the network interface.
Secondary DNS IP None Sets the secondary DNS IP address for the network interface.
Sets the IP address of the AirWave network interface.
NOTE: This address must be a static IP address.
Secondary Network Interface Settings
Locate the Secondary Network Interface section. The information in this section should match what you defined during initial network configuration and should not require changes. Table 15 describes the settings and default values.
Table 15:
Setting Default Description
Secondary Network Interface Fields and Default Values
Enabled No
IP Address None
Subnet Mask None Specify the subnet mask for the secondary network interface.
Select Yes to enable a secondary network interface. You will be promted to define the IP address and subnet mask.
Specify the IP address of the AirWave secondary network.
NOTE: This address must be a static IP address.
Network Time Protocol (NTP) Settings
On the AMP Setup > Network page, locate the Network Time Protocol (NTP) section. The Network Time Protocol is used to synchronize the time between AirWave and your network’s NTP server. NTP servers synchronize with external reference time sources, such as satellites, radios, or modems.
Specifying NTP servers is optional. NTP servers synchronize the time on the AirWave server, not on individual access
points.
To disable NTP services, clear both the Primary and Secondary NTP server fields. Any problem related to communication between AirWave and the NTP servers creates an entry in the event log. Table 16 describes the settings and default values in more detail. For more information on ensuring that AirWave servers have the correct time, please see http://support.ntp.org/bin/view/Servers/NTPPoolServers.
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Table 16:
AMP Setup > Network > Secondary Network Fields and Default Values
Setting Default Description
Primary ntp1.yourdomain.com Sets the IP address or DNS name for the primary NTP server.
Secondary ntp2.yourdomain.com Sets the IP address or DNS name for the secondary NTP server.
Static Routes
On the AMP Setup > Network page, locate the Static Routes area. This section displays network, subnet mask, and gateway settings that you have defined elsewhere from a command-line interface.
This section does not enable you to configure new routes or remove existing routes.
What Next?
l Go to additional tabs in the AMP Setup section to continue additional setup configurations. The next section
describes AirWave roles.
l Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any
phase of AirWave configuration.

Creating AirWave Users

AirWave installs with only one user—the admin, who is authorized to perform the following functions:
l Define additional users with varying levels of privilege, be it manage read/write or monitoring.
l Limit the viewable devices as well as the level of access a user has to the devices.
Each general user that you add must have a user name, a password, and a role. Use unique and meaningful user names as they are recorded in the log files when you or other users make changes in AirWave.
Username and password are not required if you configure AirWave to use RADIUS, TACACS, or LDAP authentication. You
do not need to add individual users to the AirWave server if you use RADIUS, TACACS, or LDAP authentication.
The user role defines the user type, access level, and the top folder for that user. User roles are defined on the AMP Setup > Roles page. Refer to the previous procedure in this chapter for additional information, "Creating AirWave User
Roles" on page 43.
The admin user can provide optional additional information about the user, including the user's real name, email address, phone number, and so forth.
Perform the following steps to display, add, edit, or delete AirWave users of any privilege level. You must be an admin user to complete these steps.
1. Go to the AMP Setup > Users page. This page displays all users currently configured in AirWave. Figure 16 illustrates the contents and layout of this page.
Figure 16:AMP Setup > Users Page Illustration
Dell Network ing W-AirWave 8.0 | User Guide Configuring AirWave | 41
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2. Select Add to create a new user, select the pencil icon to edit an existing user, or select a user and select Delete to remove that user from AirWave. When you select Add or the edit icon, the Add User page appears, illustrated in
Figure 17.
A current user cannot change his/her own role. The Role drop-down field is disabled to prevent this.
Figure 17: AMP Setup > Users > Add/Edit User Page Illustration
3. Enter or edit the settings on this page. Table 17 describes these settings in additional detail.
Table 17:
AMP Setup > Users > Add/Edit User Fields and Default Values
Setting Default Description
Username None
Role None
Password None
Name None
Sets the username as an alphanumeric string. The Username is used when logging in to AirWave and appears in AirWave log files.
Specifies the user’s Role, which defines the Top viewable folder as well as the type and access level of the user specified in the previous field.
The admin user defines user roles on the AMP Setup > Roles page, and each user in the system is assigned to a role.
Sets the password for the user being created or edited. Enter an alphanumeric string without spaces, and enter the password again in the Confirm Password field.
NOTE: Because the default user's password is identical to the name, it is strongly recommended that you change this password. Changing your password will log you out.
Allows you to define an optional and alphanumeric text field that takes note of the user's actual name.
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Table 17:
AMP Setup > Users > Add/Edit User Fields and Default Values (Continued)
Setting Default Description
Email Address
Phone None Allows you to enter an optional phone number for the user.
Notes None
None
Allows you to specify a specific email address that will propagate throughout many additional pages in AirWave for that user, including reports, triggers, and alerts.
Enables you to cite any additional notes about the user, including the reason they were granted access, the user's department, or job title.
4. Select Add to create the new user, Save to retain changes to an existing user, or Cancel to cancel out of this screen. The user information you have configured appears on the AMP Setup > Users page, and the user propagates to all other AirWave pages and relevant functions.
AirWave enables user roles to be created with access to folders within multiple branches of the overall hierarchy. This
feature assists non-administrator users who support a subset of accounts or sites within a single AirWave deployment,
such as help desk or IT staff.
What Next?
l Go to additional tabs in the AMP Setup section to continue additional setup configurations.
l Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any
phase of AirWave installation.

AirWave User Roles

The AMP Setup > Roles page defines the viewable devices, the operations that can be performed on devices, and general AirWave access. User roles can be created that provide users with access to folders within multiple branches of the overall hierarchy. This feature assists non-administrative users, such as help desk or IT staff, who support a subset of accounts or sites within a single AirWave deployment. You can restrict user roles to multiple folders within the overall hierarchy even if they do not share the same top-level folder. Non-admin users are only able to see data and users for devices within their assigned subset of folders.
User Roles and VisualRF
VisualRF uses the same user roles as defined for AirWave. Users can see floor plans that contain an AP to which they have access in AirWave, although only visible APs appear on the floor plan. VisualRF users can also see any building that contains a visible floor plan and any campus that contains a visible building.
In VisualRF > Setup > Server Settings, a flag added in AirWave 7.2 allows you to restrict the visibility of empty floor plans
to the role of the user who created them. In previous versions, a floor plan without APs could be visible to all users. By
default, this setting is set to No.
When a new role is added to AirWave, VisualRF must be restarted for the new user to be enabled.
Creating AirWave User Roles
Perform the following steps to view, add, edit, or delete user roles:
1. Go to the AMP Setup > Roles page. This page displays all roles currently configured in AirWave. Figure 18 illustrates the contents and layout of this page.
Dell Network ing W-AirWave 8.0 | User Guide Configuring AirWave | 43
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Figure 18:AMP Setup > Roles Page Illustration
2. Select Add to create a new role, select the pencil icon to edit an existing role, or select a checkbox and select Delete to remove that role from AirWave. When you select Add or the edit icon, the Add/Edit Role page appears, illustrated in Figure 19.
Figure 19:AMP Setup > Roles > Add/Edit Role Page Illustration
3. Enter or edit the settings on this page. As explained earlier in this section, Roles define the type of user-level access, the user-level privileges, and the view available to the user for device groups and devices in AirWave. The available configuration options differ for each role type.
Most users will see two sections on this page: Role and Guest User Preferences. The Guest User Preferences section will
not appear, however, if Guest User Configuration is disabled in AMP Setup > General.
The following tables describe the available settings and default values for each role type.
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Table 18:
AMP Setup > Roles > Add/Edit Roles Fields and Default Values for AirWave Administrator Role
Setting Default Description
Sets the administrator-definable string that names the role. The role name
Name None
should indicate the devices and groups that are viewable, as well as the privileges granted to that role.
Enabled Yes
Disables or enables the role. Disabling a role prevents all users of that role from logging in to AirWave.
Defines the type of role.
AirWave Administrator—The AirWave Administrator has full access to AirWave and all of the devices. Only theAirWave Administrator can create new users or access the AMP Setup page, the VisualRF > Setup page,
Type
AP/Device Manager
VisualRF > Audit Log page, System > Event Log, and System > Performance.
Enables or disables Single Sign-On for the role. If enabled, allows the role Dell Networking W Controller Role
Disabled
to directly access Dell controller UIs from the Quick Links or IP Address
hypertext throughout AirWave without having to enter credentials for the
controller.
Allow user to disable timeout
No Whether a user can disable AirWave’s timeout feature.
Custom Message none A custom message can also be included.
Table 19:
AMP Setup > Roles > Add/Edit Roles Fields and Default Values for AP/Device Manager Role
Setting Default Description
Name None
Enabled Yes
Type
AP/Device Access Level
AP/Device Manager
Monitor (Read Only)
Sets the administrator-definable string that names the role. The role name should indicate the devices and groups that are viewable, as well as the privileges granted to that role.
Disables or enables the role. Disabling a role prevents all users of that role from logging in to AirWave.
Defines the type of role.
AP/Device Manager—AP/Device Managers have access to a limited number of devices and groups based on the Top folder and varying levels of control based on the Access Level.
Defines the privileges the role has over the viewable APs. AirWave supports three privilege levels, as follows:
l Manage (Read/Write)—Manage users can view and modify devices and
Groups. Selecting this option causes a new field, Allow authorization of APs/Devices, to appear on the page, and is enabled by default.
l Audit (Read O nly)—Audit users have read only access to the viewable
devices and Groups. Audit users have access to the APs/Devices > Audit page, which may contain sensitive information including AP passwords.
l Monitor (Read Only)—Monitor users have read-only access to devices and
groups and VisualRF. Monitor users cannot view the APs/Devices > Audit page which may contain sensitive information, including passwords.
Dell Network ing W-AirWave 8.0 | User Guide Configuring AirWave | 45
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Table 19:
AMP Setup > Roles > Add/Edit Roles Fields and Default Values for AP/Device Manager Role
(Continued)
Setting Default Description
Defines the highest viewable folder for the role. The role is able to view all devices and groups contained by the specified top folder. The top folder and its subfolders must contain all of the devices in any of the groups it can view.
NOTE: AirWave enables user roles to be created with access to folders within
Top Folder Top
multiple branches of the overall hierarchy. This feature assists non-administrator users who support deployment, such as help desk or IT staff.
User roles can be restricted to multiple folders within the overall hierarchy, even if they do not share the same top-level folder. Non-administrator users are only able to see data and users for devices within their assigned subset of folders.
a subset of accounts or sites
within a single AirWave
Allow authorization of
Yes
APs/Devices
RAPIDS None
VisualRF Read Only
Dell Networking W Controller
Disabled
Role
NOTE: This option is only available when the AP/Device Access Level is specified as Manage (Read/Write).
Sets the RAPIDS privileges, which are set separately from the APs/Devices. This field specifies the RAPIDS privileges for the role, and options are as follows:
l None— Cannot view the RAPIDS tab or any Rogue APs. l Read Only—The user can view the RAPIDS pages but cannot make any
changes to rogue APs or perform OS scans.
l Read/Write—The user may edit individual rogues, classification, threat levels
and notes, and perform OS scans.
l Administrator—Has the same privileges as the Read/Write user, but can also
set up RAPIDS rules, override scores and is the only user who can access the RAPIDS > Setup page.
Sets the VisualRF privileges, which are set separately from the APs/Devices. Options are as follows:
l Read Only—The user can view the VisualRF pages but cannot make any
changes to floor plans.
l Read/Write—The user may edit individual floor plans, buildings, and
campuses.
Enables or disables Single Sign-On for the role. If enabled, allows the role to directly access Dell Networking W controller UIs from the Quick Links or IP Address hypertext throughout AirWave without having to enter credentials for the controller
Display client diagnostics screens by
No
Sets the role to support helpdesk users with parameters that are specific to the needs of helpdesk personnel supporting users on a wireless network.
default
Allow user to disable
No Whether a user can disable AirWave’s timeout feature.
timeout
If this option is enabled, users with an assigned role of Monitoring or Audit can be
Allow creation of Guest Users
Yes
given access to guest user account creation along with the option to allow a sponsor to change its username.
NOTE: This option is not available if the AP/Device Access Level is specified as Manage (Read/Write).
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Table 19:
AMP Setup > Roles > Add/Edit Roles Fields and Default Values for AP/Device Manager Role
(Continued)
Setting Default Description
Allow accounts with no expiration
Allow sponsor to change sponsorship username
Custom Message
Table 20:
Yes
No Specifies whether a sponsor can change the sponsorship user name.
none A custom message can also be included.
AMP Setup > Roles > Add/Edit Roles Fields and Default Values for AirWave Management Client
Specifies whether to allow accounts that have no expiration set. If this is set to No, then enter the amount of time that can elapse before the access expires.
Role
Setting Default Description
Sets the administrator-definable string that names the role. The role name should
Name None
Enabled Yes
Type
AP/Device Manager
indicate the devices and groups that are viewable, as well as the privileges granted to that role.
Disables or enables the role. Disabling a role prevents all users of that role from logging in to AirWave.
Defines the type of role.
AirWave Management Client—The AirWave Management Client (AMC) software allows WiFi-enabled devices to serve as additional sensors to gather data for RAPIDS. Use this role type to set up a client to be treated as a user with the AMC role. The user information defined in AMC must match the user with the AirWave Management Client type.
Allow user to disable timeout
.
Table 21:
No Whether a user can disable AirWave’s timeout feature.
AMP Setup > Roles > Add/Edit Roles Fields and Default Values for Guest Access Sponsor Role
Setting Default Description
Sets the administrator-definable string that names the role. The role name should
Name None
Enabled Yes
Type
Dell Network ing W-AirWave 8.0 | User Guide Configuring AirWave | 47
AP/Device Manager
indicate the devices and groups that are viewable, as well as the privileges granted to that role.
Disables or enables the role. Disabling a role prevents all users of that role from logging in to AirWave.
Defines the type of role.
Guest Access Sponsor—Limited-functionality role to allow helpdesk or reception desk staff to grant wireless access to temporary personnel. This role only has access to the defined top folder of APs.
Page 48
Table 21:
AMP Setup > Roles > Add/Edit Roles Fields and Default Values for Guest Access Sponsor Role
(Continued)
Setting Default Description
Defines the Top viewable folder for the role. The role is able to view all devices and groups contained by the Top folder. The top folder and its subfolders must contain all of the devices in any of the groups it can view.
NOTE: AirWave enables user roles to be created with access to folders within
Top Folder Top
Allow user to disable
No Whether a user can disable AirWave’s timeout feature.
timeout
Allow accounts with no
Yes
expiration
Allow sponsor to change
No Specifies whether a sponsor can change the sponsorship user name. sponsorship username
multiple branches of the overall hierarchy. This feature assists non-administrator users who support deployment, such as help desk or IT staff. User roles can be restricted to multiple folders within the overall hierarchy, even if they do not share the same top-level folder. Non-administrator users are only able to see data and users for devices within their assigned subset of folders.
Specifies whether to allow accounts that have no expiration set. If this is set to No, then enter the amount of time that can elapse before the access expires.
a subset of accounts or sites
within a single AirWave
Custom Message
none A custom message can also be included.
What Next?
l Go to additional tabs in the AMP Setup section to continue additional setup configurations. The next section
describes how to set up AirWave users.
l Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any
phase of AirWave configuration.

Configuring Login Message, TACACS+, RADIUS, and LDAP Authentication

AirWave uses session-based authentication with a configurable login message and idle timeout. As an option, you can set AirWave to use an external user database to simplify password management for AirWave administrators and users. This section contains the following procedures to be followed in AMP Setup > Authentication:
l "Setting Up Login Configuration Options" on page 49
l "Configuring Whitelists" on page 49
l "Setting Up Certificate Authentication" on page 50
l "Setting Up Single Sign-On" on page 50
l "Specifying the Authentication Priority" on page 51
l "Configuring RADIUS Authentication and Authorization" on page 51
l "Integrating a RADIUS Accounting Server" on page 52
l "Configuring TACACS+ Authentication" on page 53
l "Configuring LDAP Authentication and Authorization" on page 55
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Setting Up Login Configuration Options
On the AMP Setup > Authentication page, administrators can optionally configure the AirWave user's idle timeout or a message-of-the-day that appears when a user first logs in, as shown in Figure 20:
Figure 20:Login configuration field and results in the AirWave Login page
1. Go to AMP Setup > Authentication.
2. Complete the fields described on Table 22:
Table 22:
Login Configuration section of AMP Setup > Authentication
Field Default Description
Max AMP User Idle Timeout
Login message none
240
Number of minutes of idle time until AirWave automatically ends the user session. Affects all users of this AirWave. The range is 5-240 minutes.
A persistent message that will appear for all of this AirWave's users after they log in.
3. Select Save when you are finished or follow the next procedure to configure Whitelists, Certificate Authentication, Single Sign-On, TACACS+, LDAP, and RADIUS Authentication options.
Configuring Whitelists
On the AMP Setup >Authentication page, you can now include a list of subnets that are able to log in to AirWave. If this option is enabled, then by default, the current client network will appear as the first entry in the list of subnets. Additional entries can be added, one per line, in the text entry box.
For Instant devices that are managed by AirWave, this option must be enabled if Certificate Authentication is also enabled.
Do not delete the current client network line from the AirWave whitelist. Doing so can result in the loss of access to the
AirWave user interface.
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Figure 21:Enabling AirWave Whitelists
Setting Up Certificate Authentication
On the AMP Setup > Authentication page, administrators can specify whether to require a certificate during authentication and whether to use two-factor authentication. A PEM-encoded certificate bundle is required for this feature.
This feature must be enabled per role in AMP Setup > Roles.
Perform the following steps to enable this feature for this AMP.
1. Locate the Certificate Authentication section in AMP Setup > Authentication.
2. In the Enable Certificate Authentication field, select Yes.
3. Specify whether to require a certificate in order to authenticate. If Yes, then you can also specify whether to use two­factor authentication.
4. Enter the PEM-encoded CA certificate bundle.
5. Select Save if you are finished or follow the next procedure to specify the authentication priority.
Setting Up Single Sign-On
On the AMP Setup > Authentication page, administrators can set up single sign-on (SSO) for users that have access to AirWave controllers. This allows users to log in to AirWave and use the IP Address or Quick Links hypertext links across AirWave to access the controller’s UI without having to enter credentials again. The links the user can select to access a controller can be found on the APs/Devices > Monitor page in the Device Info section, and on device list pages.
Perform the following steps to enable this feature for this AirWave.
1. Locate the Single Sign-On section in AMP Setup > Authentication.
2. In the Enable Single Sign-On field, select Yes.
3. Select Save if you are finished or follow the next procedure to specify the authentication priority.
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Specifying the Authentication Priority
To specify the authentication priority for this AirWave, locate the Authentication Priority section in AMP Setup > Authentication, and select either Local or Remote as the priority.
If Local is selected, then remote will be attempted if a user is not available. If Remote is selected, then the local database is searched if remote authentication fails. The order of remote authentication is RADIUS first, followed by TACACS, and finally LDAP.
Select Save if you are finished or follow the next procedure to configure RADIUS, TACACS+, and LDAP Authentication options.
Configuring RADIUS Authentication and Authorization
For RADIUS capability, you must configure the IP/Hostname of the RADIUS server, the TCP port, and the server shared secret. Perform these steps to configure RADIUS authentication:
1. Go to the AMP Setup > Authentication page. This page displays current status of RADIUS. Figure 22 illustrates this page.
Figure 22:AMP Setup > Authentication Page Illustration for RADIUS
2. Select No to disable or Yes to enable RADIUS authentication. If you select Yes, several new fields appear. Complete the fields described in Table 23.
Table 23:
AMP Setup > Authentication Fields and Default Values for RADIUS Authentication
Field Default Description
Primary Server Hostname/IP Address
Primary Server Port (1-
65535)
Primary Server Secret N/A
Confirm Primary Server Secret
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N/A Enter the IP address or the hostname of the primary RADIUS server.
1812 Enter the TCP port for the primary RADIUS server.
Specify and confirm the primary shared secret for the primary RADIUS server.
N/A Re-enter the primary server secret.
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Table 23:
AMP Setup > Authentication Fields and Default Values for RADIUS Authentication (Continued)
Field Default Description
Secondary Server Hostname/IP Address
Secondary Server Port (1-65535)
Secondary Server Secret
Confirm Secondary Server Secret
N/A Enter the IP address or the hostname of the secondary RADIUS server.
1812 Enter the TCP port for the secondary RADIUS server.
N/A Enter the shared secret for the secondary RADIUS server.
N/A Re-enter the secondary server secret.
3. Select Save to retain these configurations, and continue with additional steps in the next procedure.
Integrating a RADIUS Accounting Server
AirWave checks the local username and password before checking with the RADIUS server. If the user is found locally, the
local password and role apply. When using RADIUS, it’s not necessary or recommended to define users on the AirWave
server. The only recommended user is the backup admin, in case the RADIUS server goes down.
Optionally, you can configure RADIUS server accounting on AMP Setup > RADIUS Accounting. This capability is not required for basic AirWave operation, but can increase the user-friendliness of AirWave administration in large networks.
Figure 23 illustrates the settings of this optional configuration interface.
Perform the following steps and configurations to enable AirWave to receive accounting records from a separate RADIUS server. Figure 23 illustrates the display of RADIUS accounting clients already configured, and Figure 24 illustrates the Add RADIUS Accounting Client page.
Figure 23:AMP Setup > RADIUS Accounting Page Illustration
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Figure 24:AMP Setup > RADIUS > Add RADIUS Accounting Client Page Illustration
1. To specify the RADIUS authentication server or network, browse to the AMP Setup > RADIUS Accounting page, select Add, illustrated in Figure 24, and provide the information in Table 24.
2. Complete the following fields:
Table 24:
AMP Setup > Radius Accounting Fields and Default Values for LDAP Authentication
Setting Default Description
Specify the IP address for the authentication server if you only want to accept
IP/Network None
Nickname None Sets a user-defined name for the authentication server.
Shared Secret (Confirm)
None
packets from one device. To accept packets from an entire network enter the IP/Netmask of the network (for example, 10.51.0.0/24).
Sets the Shared Secret that is used to establish communication between AirWave and the RADIUS authentication server.
Configuring TACACS+ Authentication
For TACACS+ capability, you must configure the IP/Hostname of the TACACS+ server, the TCP port, and the server shared secret. This TACACS+ configuration is for AirWave users and does not affect APs or users logging into APs.
1. Go to the AMP Setup > Authentication page. This page displays current status of TACACS+. Figure 25 illustrates this page when neither TACACS+, LDAP, nor RADIUS authentication is enabled in AirWave.
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Figure 25:AMP Setup > Authentication Page Illustration for TACACS+
2. Select No to disable or Yes to enable TACACS+ authentication. If you select Yes, several new fields appear. Complete the fields described in Table 25.
Table 25:
AMP Setup > Authentication Fields and Default Values for TACACS+ Authentication
Field Default Description
Primary Server Hostname/IP Address
Primary Server Port (1-65535) 49 Enter the port for the primary TACACS+ server.
Primary Server Secret N/A
Confirm Primary Server Secret N/A Re-enter the primary server secret.
Secondary Server Hostname/IP Address
Secondary Server Port (1-
65535)
Secondary Server Secret N/A Enter the shared secret for the secondary TACACS+ server.
Confirm Secondary Server Secret
N/A
N/A
49 Enter the port for the secondary TACACS+ server.
N/A Re-enter the secondary server secret.
Enter the IP address or the hostname of the primary TACACS+ server.
Specify and confirm the primary shared secret for the primary TACACS+ server.
Enter the IP address or hostname of the secondary TACACS+ server.
3. Select Save and continue with additional steps.
Configuring Cisco ACS to Work with AirWave
To configure Cisco ACS to work with AirWave, you must define a new service named AMP that uses https on the ACS server.
1. The AMP https service is added to the TACACS+ (Cisco) interface under the Interface Configuration tab.
2. Select a checkbox for a new service.
3. Enter AMP in the service column and https in the protocol column.
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4. Select Save.
5. Edit the existing groups or users in TACACS to use the AMP service and define a role for the group or user.
l The role defined on the Group Setup page in ACS must match the exact name of the role defined on the AMP
Setup > Roles page.
n The defined role should use the following format: role=<name_of_AMP_role>. One example is as follows:
role=DormMonitoring
As with routers and switches, AirWave does not need to know usernames.
6. AirWave also needs to be configured as an AAA client.
l On the Network Configuration page, select Add Entry.
l Enter the IP address of AirWave as the AAA Client IP Address.
l The secret should be the same value that was entered on the AMP Setup > TACACS+ page.
7. Select TACACS+ (Cisco IOS) in the Authenticate Using drop down menu and select submit + restart.
AirWave checks the local username and password store before checking with the TACACS+ server. If the user is found
locally, the local password and local role apply. When using TACAS+, it is not necessary or recommended to define users
on the AirWave server. The only recommended user is the backup administrator, in the event that the TACAS+ server goes
down.
Configuring LDAP Authentication and Authorization
LDAP (Lightweight Directory Access Protocol) provides users with a way of accessing and maintaining distributed directory information services over a network. When LDAP is enabled, a client can begin a session by authenticating against an LDAP server which by default is on TCP port 389.
Perform these steps to configure LDAP authentication:
1. Go to the AMP Setup> Authentication page.
2. Select the Yes radio button to enable LDAP authentication and authorization. Once enabled, the available LDAP configuration options will display. Figure 26 illustrates this page.
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Figure 26: AMP Setup > Authentication Page Illustration for LDAP
3. Complete the fields described in Table 26.
Table 26:
AMP Setup > Authentication Fields and Default Values for LDAP Authentication
Field Default Description
Primary Server Hostname/IP Address
Primary Server Port (1-
65535)
Secondary Server Hostname/IP Address
Secondary Server Port (1-65535)
none
389
none
389
Connection Type clear-text
Enter the IP address or the hostname of the primary LDAP server.
Enter the port where the LDAP server is listening. The default port is 389.
Optionally enter the IP address or hostname of the secondary LDAP server. This server will be contacted in the event that the primary LDAP server is not reachable.
Enter the port where the LDAP service is listening on the secondary LDAP server. The default port is 389.
Specify one of the following connection types AirWave and the LDAP server:
l clear-text results in unencrypted communication. l ldap-s results in communication over SSL. l start-tls uses certificates to initiate encrypted
communication.
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Table 26:
AMP Setup > Authentication Fields and Default Values for LDAP Authentication (Continued)
Field Default Description
If Connection Type is configured as start-t ls, then also specify whether the start-tls connection type uses a certificate.
l none - The server may provide a certificate, but it will not
be verified. This may mean that you are connected to the wrong server.
l optional - Verifies only when the servers offers a valid
View Server Certificate none
LDAP Server CA Certificate
none
certificate.
l require - The server must provide a valid certificate.
A valid LDAP Server CA Certif icate must be provided in case of optional or require. Certificates uploaded on the Device Setup > Certificates page with a type of Intermediate CA or Trusted CA are listed in the drop down for LDAP Server CA Certificate.
Specify the LDAP server certificate to use to initiate encrypted communication. Only certificates that have been uploaded with a type of Intermediate CA or Trusted CA will appear in this drop down.
NOTE: This LDAP Server CA Certificate drop down menu oly appears if View Server Certificat e is specified as optional or require.
Specify the Distinguished Name (DN) of the administrator account, such as
Bind DN none
‘cn=admin01,cn=admin,dn=domain,dn=com’. Note that for the Active directory, the bind DN can also be in the administrator@domain format (for example, administrator@acme.com).
Bind Password none Specify the bind DN account password.
Confirm Bind Password
none Re-enter the bind password.
The DN of the node in your directory tree from which to start
Base DN none
searching for records. Generally, this would be the node that contains all the users who may access AirWave, for example cn=users,dc=domain,dc=com.
Key Attribute sAMAccountName
The LDAP attribute that identifies the user, such as ‘sAMAccountName’ for Active Directory
The LDAP attribute that contains the AirWave role. Users who
Role Attribute none
log in to AirWave using this LDAP authentication will be granted permissions based on this role. Refer to AirWave User
Roles for more information about AirWave User Roles.
Filter (objectclass=*)
This option limits the object classes in which the key,role attributes would be searched.
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Table 26:
AMP Setup > Authentication Fields and Default Values for LDAP Authentication (Continued)
Field Default Description
The LDAP rule parameters are Position, Role Attribute, Operation, Value, and AirWave role. If you create multiple LDAP rules, rules are processed in order based on the rule position value, so the position you assign to the LDAP rule
Add New LDAP Rule none
represents the order in which the LDAP rule is applied to determine the AirWave role. LDAP rules can only be configured and applied after LDAP authentication is enabled. The LDAP rules are similar to the rules used by the controller to derive the AirWave role.
4. Select Save to retain these configurations, and continue with additional steps in the next procedure.
What Next?
l Go to additional subtabs in AMP Setup to continue additional setup configurations.
l Complete the required configurations in this chapter before proceeding. Dell support remains available to you for
any phase of AirWave configuration.

Enabling AirWave to Manage Your Devices

Once AirWave is installed and active on the network, the next task is to define the basic settings that allow AirWave to communicate with and manage your devices. Device-specific firmware files are often required or are highly desirable. Furthermore, the use of Web Auth bundles is advantageous for deployment of Cisco WLC wireless LAN controllers when they are present on the network.
This section contains the following procedures:
l "Configuring Communication Settings for Discovered Devices" on page 58
l "Loading Device Firmware Onto AirWave (optional)" on page 61
Configuring Communication Settings for Discovered Devices
To configure AirWave to communicate with your devices, to define the default shared secrets, and to set SNMP polling information, navigate to the Device Setup > Communication page, illustrated in Figure 27.
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Figure 27:Device Setup > Communication Page Illustration
Perform the following steps to define the default credentials and SNMP settings for the wireless network.
1. On the Device Setup > Communication page, locate the Default Credentials area. Enter the credentials for each device model on your network. The default credentials are assigned to all newly discovered APs.
The Edit button edits the default credentials for newly discovered devices. To modify the credentials for existing devices, use the APs/Devices > Manage page or the Modify Devices link on the APs/Devices > List page.
Community strings and shared secrets must have read-write access for AirWave to configure the devices. Without read-
write access, AirWave may be able to monitor the devices but cannot apply any configuration changes.
2. Browse to the Device Setup > Communication page, locate the SNMP Settings section, and enter or revise the following information. Table 27 lists the settings and default values.
Table 27:
Device Setup > Communication > SNMP Settings Fields and Default Values
Setting Default Description
SNMP Timeout (3-60 sec)
SNMP Retries (1-40)
3
3
Sets the time, in seconds, that AirWave waits for a response from a device after sending an SNMP request.
Sets the number of times AirWave tries to poll a device when it does not receive a response within the SNMP Timeout Period or the Group's Missed SNMP Poll Threshold setting (1-100). If AirWave does not receive an SNMP response from the device after the specified number of retries, AirWave classifies that device as Down.
NOTE: Although the upper limit for this value is 40, some SNMP libraries still have a hard limit of 20 retries. In these cases, any retry value that is set above 20 will still stop at 20.
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3. Locate the SNMPv3 Informs section. Select the Add button to reveal configuration options. AirWave users will need to configure all v3 users that are configured on the controller. The SNMP Inform receiver in the AirWave will be restarted when users are changed or added to the controller.
l Username - Username of the SNMP v3 user as configured on the controller.
l Auth Protocol - Can be MD5 or SHA. The default setting is SHA.
l Auth and Priv Protocol Passphrases - Enter the authentication and privilege protocol passphrases for the user as
configured on the controller.
l Priv Protocol - Can be DES or AES. The default setting is DES..
This form allows you to edit existing SNMPv3 users by selecting the pencil icon next to the desired user. It also allows you
to remove existing users by selecting the user’s checkbox and then clicking Delete.
4. Locate the Telnet/SSH Settings section, and complete or adjust the default value for the field. Table 28 shows the setting and default value.
Table 28:
Device Setup > Communication > Telnet/SSH Settings Fields and Default Values
Setting Default Description
Telnet/SSH Timeout (3-120 sec)
10
Sets the timeout period in seconds used when performing Telnet and SSH commands.
5. Locate the HTTP Discovery Settings section and adjust the default value. Table 29 shows the setting and default value.
Table 29:
Device Setup > Communication > HTTP Discovery Settings Fields and Default Values
Setting Default Description
HTTP Timeout (3-120 sec)
5 Sets the timeout period in seconds used when running an HTTP discovery scan.
6. Locate the ICMP Settings section and adjust the default value as required. Table 30 shows the setting and default value.
Table 30:
Device Setup > Communication > ICMP Settings Fields and Default Values
Setting Default Description
Attempt to ping devices that were unreachable via SNMP
Yes
l When Yes is selected, AirWave attempts to ping the AP device. l Select No if performance is affected in negative fashion by this function. If a
large number of APs are unreachable by ICMP, likely to occur where there is in
excess of 100 APs, the timeouts start to impede network performance. NOTE: If ICMP is disabled on the network, select No to avoid the performance penalty caused by numerous ping requests.
7. Locate the Symbol 4131 and Cisco Aironet IOS SNMP Initialization area. Select one of the options listed. Table 31 describes the settings and default values
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Table 31:
Device Setup > Communication > Symbol 4131 and Cisco Aironet IOS SNMP Initialization Fields
and Default Values
Setting Default Description
Do Not Modify SNMP Settings
Enable read­write SNMP
Yes
No
When selected, specifies that AirWave will not modify any SNMP settings. If SNMP is not already initialized on the Symbol, Nomadix, and Cisco IOS APs, AirWave is not able to manage them.
When selected, and when on networks where the Symbol, Nomadix, and Cisco IOS APs do not have SNMP initialized, this setting enables SNMP so the devices can be managed by AirWave.
Loading Device Firmware Onto AirWave (optional)
AirWave enables automated firmware distribution to the devices on your network. Once you have downloaded the firmware files from the vendor, you can upload this firmware to AirWave for distribution to devices via the Device Setup > Upload Firmware & Files page.
This page lists all firmware files on AirWave with file information. This page also enables you to add new firmware files, to delete firmware files, and to add New Web Auth Bundle files.
The following additional pages support firmware file information:
l Firmware files uploaded to AirWave appear as an option in the drop-down menu on the Groups > Firmware page
and as a label on individual APs/Devices > Manage pages.
l Use the AMP Setup page to configure AirWave-wide default firmware options.
Table 32 below itemizes the contents, settings, and default values for the Upload Firmware & Files page.
Table 32:
Device Setup > Upload Firmware & Files Fields and Default Values
Setting Default Description
Type
Owner Role None
Description None Displays a user-configurable text description of the firmware file.
Server Protocol None
Use Group File Server
Firmware Filename
Firmware MD5 Checksum
Firmware File Size
Dell Controller(any model)
None
None
None
None Displays the size of the firmware file in bytes.
Displays a drop-down list of the primary AP makes and models that AirWave supports with automated firmware distribution.
Displays the user role that uploaded the firmware file. This is the role that has access to the file when an upgrade is attempted.
Displays the file transfer protocol by which the firmware file was obtained from the server. This can be FTP, TFTP, HTTP, or HTTPS.
If enabled, displays the name of the file server supporting the group.
Displays the name of the file that was uploaded to AirWave and to be transferred to an AP when the file is used in an upgrade.
Displays the MD5 checksum of the file after it was uploaded to AirWave. The MD5 checksum is used to verify that the file was uploaded to AirWave without issue. The checksum should match the checksum of the file before it was uploaded.
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Table 32:
Device Setup > Upload Firmware & Files Fields and Default Values (Continued)
Setting Default Description
Firmware Version
HTML Filename None
HTML MD5 Checksum
HTML File Size None Supporting HTML, displays the size of the file in bytes.
HTML Version None
Desired Firmware File for Specified Groups
None
None
None
Displays the firmware version number. This is a user­configurable field.
Supporting HTML, displays the name of the file that was uploaded to AirWave and to be transferred to an AP when the file is used in an upgrade.
Supporting HTML, displays the MD5 checksum of the file after it was uploaded to AirWave. The MD5 checksum is used to verify that the file was uploaded to AirWave without issue. The checksum should match the checksum of the file before it was uploaded.
Supporting HTML, displays the version of HTML used for file transfer.
The firmware file is set as the desired firmware version on the Groups > Firmware Files page of the specified groups. You cannot delete a firmware file that is set as the desired firmware version for a group.
Loading Firmware Files onto AirWave
Perform the following steps to load a device firmware file onto AirWave:
1. Go to the Device Setup > Upload Firmware & Files page.
2. Select Add. The Add Firmware File page appears. Figure 28 illustrates this page.
Figure 28:Device Setup > Upload Firmware and Files > Add Page Illustration
3. Select the Supported Firmware Versions and Features link to view supported firmware versions.
Unsupported and untested firmware may cause device mismatches and other problems. Please contact Dell support at
dell.com/support before installing non-certified firmware.
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4. Enter the appropriate information and select Add. The file uploads to AirWave and once complete, this file appears on the Device Setup > Upload Firmware & Files page. This file also appears on additional pages that display firmware files (such as the Group > Firmware page and on individual APs/Devices > Manage pages).
5. You can also import a CSV list of groups and their external TFTP firmware servers. Table 33 itemizes the settings of this page.
Table 33:
Supported Firmware Versions and Features Fields and Default Values
Setting Default Description
Indicates the firmware file is used with the specified type.
Type Dell controller
Firmware Version None
Description None
Upload firmware files (and use built-in firmware)
Use an external firmware file server
Server Protocol TFTP
Enabled
N/A
With selection of some types, particularly Cisco controllers, you can specify the boot software version.
Provides a user-configurable field to specify the firmware version number. This open appears if Use an external firmware f ile server is enabled.
Provides a user-configurable text description of the firmware file.
Allows you to select a firmware from your local machine and upload it via TFTP or FTP.
You can also choose to assign the external TFTP server on a per-group basis. If you select this option, you must enter the IP address on the G roups > Firmware page. Complete the Firmware File Server IP Address field.
Specify whether to use a built-in TFTP server or FTP, HTTP, or HTTPS to upload a firmware file. TFTP is recommended. If you select FTP, AirWave uses an anonymous user for file upload.
Use Group File Server
Firmware File Server IP Address
Firmware Filename
HTMLFilename None
Patch Filename None
Boot Software Version
Disabled
None
None
None
If you opt to use an external firmware file server, this additional option appears. This setting instructs AirWave to use the server that is associated with the group instead of defining a server.
Provides the IP address of the External TFTP Server (like SolarWinds) used for the firmware upgrade. This option displays when the user selects the Use an external firmware f ile option.
Enter the name of the firmware file that needs to be uploaded. Ensure that the firmware file is in the TFTP root directory. If you are using a non-external server, you select Choose File to find your local copy of the file.
Browse to the HTMLfile that will accompany the firmware upload. Note that this field is only available for certain Firmware File Types (for example, Symbol 4121).
If you selected Symbol WS5100 as the Firmware File Type, and you are upgrading from version 3.0 to 3.1, then browse to the path where the patch file is located.
If you specified a Cisco WLC device as the Firmware File Type, then also enter the boot software version.
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Additional fields may appear for multiple device types. AirWave prompts you for additional firmware information as
required. For example, Intel and Symbol distribute their firmware in two separate files: an image file and an HTML file. Both
files must be uploaded to AirWave for the firmware to be distributed successfully via AirWave.
6. Select Add to import the firmware file.
To delete a firmware file that has already been uploaded to AirWave, return to the Device Setup > Upload Firmware & Files page, select the checkbox for the firmware file and select Delete.
A firmware file may not be deleted if it is the desired version for a group. Use the Group > Firmware page to investigate this
potential setting and status.
Using Web Auth Bundles in AirWave
Web authentication bundles are configuration files that support Cisco WLC wireless LAN controllers. This procedure requires that you have local or network access to a Web Auth configuration file for Cisco WLC devices.
Perform these steps to add or edit Web Auth bundles in AirWave.
1. Go to the Device Setup > Upload Firmware & Files page. This page displays any existing Web Auth bundles that are currently configured in AirWave, and allows you to add or delete Web Auth bundles.
2. Scroll to the bottom of the page. Select the Add New Web Auth Bundle button to create a new Web Auth bundle (see Figure 29), or select the pencil icon next to an existing bundle to edit. You may also delete Web Auth bundles by selecting that bundle with the checkbox, and selecting Delete.
Figure 29:Add Web Auth Bundle Page Illustration
3. Enter a descriptive label in the description field. This is the label used to identify and track Web Auth bundles on the page.
4. Enter the path and filename of the Web Auth configuration file in the Web Auth Bundle field or select Choose File to locate the file.
5. Select Add to complete the Web Auth bundle creation, or Save if replacing a previous Web Auth configuration file, or Cancel to abort the Web Auth integration.
For additional information and a case study that illustrates the use of Web Auth bundles with Cisco WLC controllers, refer to the following document on Cisco’s Web site:
l Wireless LAN controller Web Authentication Configuration Example, Document ID: 69340
http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a008067489f.shtml

Setting Up Device Types

On AMP Setup > Device Type Setup, you can define how the Device Type displayed for users on your network is calculated from available data. The first matching property is used. These rules cannot be edited or deleted, but only reordered or enabled.
You can change the priority order of rules by dragging and dropping rows, as shown in Figure 30.
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Check or uncheck the checkbox under the Enabled column to turn device setup rules on or off.
Refer to "Monitoring and Supporting WLAN Clients" on page 236 for more information on the Device Type column that appears in Clients list tables.
Figure 30:AMP Setup > Device Type Setup Page Illustration

Configuring Cisco WLSE and WLSE Rogue Scanning

The Cisco Wireless LAN Solution Engine (WLSE) includes rogue scanning functions that AirWave supports. This section contains the following topics and procedures, and several of these sections have additional sub-procedures:
l "Introduction to Cisco WLSE" on page 65
l "Initial WLSE Configuration" on page 66
l "Configuring IOS APs for WDS Participation" on page 67
l "Configuring ACS for WDS Authentication" on page 68
l "Configuring Cisco WLSE Rogue Scanning" on page 68
You must enter one or more CiscoWorks WLSE hosts to be polled for discovery of Cisco devices and rogue AP information.

Introduction to Cisco WLSE

Cisco WLSE functions as an integral part of the Cisco Structured Wireless-Aware Network (SWAN) architecture, which includes IOS Access Points, a Wireless Domain Service, an Access Control Server, and a WLSE. In order for AirWave to obtain Rogue AP information from the WLSE, all SWAN components must be properly configured. Table 34 describes these components.
Table 34:
SWAN Component Requirements
WDS (Wireless Domain Services)
Cisco SWAN Architecture Components
l WDS Name l Primary and backup IP address for WDS devices (IOS AP or WLSM) l WDS Credentials APs within WDS Group
NOTE: WDS can be either a WLSM or an IOS AP. WLSM (WDS) can control up to 250 access points. AP (WDS) can control up to 30 access points.
WLSE (Wireless LAN Solution Engine)
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l IP Address l Login
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Table 34:
Cisco SWAN Architecture Components (Continued)
SWAN Component Requirements
ACS (Access Control Server)
APs
l IP Address l Login
l APs within WDS Group

Initial WLSE Configuration

Use the following general procedures to configure and deploy a WLSE device in AirWave:
l "Adding an ACS Server for WLSE" on page 66
l "Enabling Rogue Alerts for Cisco WLSE" on page 66
l "Configuring WLSE to Communicate with APs" on page 66
l "Discovering Devices" on page 66
l "Managing Devices" on page 67
l "Inventory Reporting" on page 67
l "Defining Access" on page 67
l "Grouping" on page 67
Adding an ACS Server for WLSE
1. Go to the Devices > Discover > AAA Server page.
2. Select New from the drop-down list.
3. Enter the Server Name, Server Port (default 2002), Username, Password, and Secret.
4. Select Save.
Enabling Rogue Alerts for Cisco WLSE
1. Go to the Faults > Network Wide Settings > Rogue AP Detection page.
2. Select the Enable.
3. Select Apply.
Additional information about rogue device detection is available in "Configuring Cisco WLSE Rogue Scanning" on
page 68.
Configuring WLSE to Communicate with APs
1. Go to the Device Setup > Discover page.
2. Configure SNMP Information.
3. Configure HTTP Information.
4. Configure Telnet/SSH Credentials
5. Configure HTTP ports for IOS access points.
6. Configure WLCCP credentials.
7. Configure AAA information.
Discovering Devices
The following three methods can be used to discover access points within WLSE:
l Using Cisco Discovery Protocol (CDP)
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l Importing from a file
l Importing from CiscoWorks
Perform these steps to discover access points.
1. Go to the Device > Managed Devices > Discovery Wizard page.
2. Import devices from a file.
3. Import devices from Cisco Works.
4. Import using CDP.
Managing Devices
Prior to enabling radio resource management on IOS access points, the access points must be under WLSE management.
AirWave becomes the primary management/monitoring vehicle for IOS access points, but for AirWave to gather Rogue
information, the WLSE must be an NMS manager to the APs.
Use these pages to make such configurations:
1. Go to Device > Discover > Advanced Options.
2. Select the method to bring APs into management Auto, or specify via filter.
Inventory Reporting
When new devices are managed, the WLSE generates an inventory report detailing the new APs. AirWave accesses the inventory report via the SOAP API to auto-discover access points. This is an optional step to enable another form of AP discovery in addition to AirWave, CDP, SNMP scanning, and HTTP scanning discovery for Cisco IOS access points. Perform these steps for inventory reporting.
1. Go to Devices > Inventory > Run Inventory.
2. Run Inventory executes immediately between WLSE polling cycles.
Defining Access
AirWave requires System Admin access to WLSE. Use these pages to make these configurations.
1. Go to Administration > User Admin.
2. Configure Role and User.
Grouping
It’s much easier to generate reports or faults if APs are grouped in WLSE. Use these pages to make such configurations.
1. Go to Devices > Group Management.
2. Configure Role and User.

Configuring IOS APs for WDS Participation

IOS APs (1100, 1200) can function in three roles within SWAN:
l Primary WDS
l Backup WDS
l WDS Member
AirWave monitors AP WDS role and displays this information on AP Monitoring page.
APs functioning as WDS Master or Primary WDS will no longer show up as Down is the radios are enabled.
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WDS Participation
Perform these steps to configure WDS participation.
1. Log in to the AP.
2. Go to the Wireless Services > AP page.
3. Select Enable participation in SWAN Infrastructure.
4. Select Specified Discovery, and enter the IP address of the Primary WDS device (AP or WLSM).
5. Enter the Username and Password for the WLSE server.
Primary or Secondary WDS
Perform these steps to configure primary or secondary functions for WDS.
1. Go to the Wireless Services > WDS > General Setup page.
2. If the AP is the Primary or Backup WDS, select Use the AP as Wireless Domain Services.
n Select Priority (set 200 for Primary, 100 for Secondary).
n Configure the Wireless Network Manager (configure the IP address of WLSE).
3. If the AP is Member Only, leave all options unchecked.
4. Go to the Security > Server Manager page.
5. Enter the IP address and Shared Secret for the ACS server and select Apply.
6. Go to the Wireless Services > WDS > Server Group page.
7. Enter the WDS Group of the AP.
8. Select the ACS server in the Priority 1 drop-down menu and select Apply.

Configuring ACS for WDS Authentication

ACS authenticates all components of the WDS and must be configured first. Perform these steps to make this configuration.
1. Login to the ACS.
2. Go to the System Configuration > ACS Certificate Setup page.
3. Install a New Certificate by selecting the Install New Certificate button, or skip to the next step if the certificate was previously installed.
4. Select User Setup in the left frame.
5. Enter the Username that will be used to authenticate into the WDS and select Add/Edit.
6. Enter the Password that will be used to authenticate into the WDS and select Submit.
7. Go to the Network Configuration > Add AAA Client page.
8. Add AP Hostname, AP IP Address, and Community String (for the key).
9. Enter the Password that will be used to authenticate into the WDS and select Submit.
For additional and more general information about ACS, refer to "Configuring ACS Servers" on page 70.

Configuring Cisco WLSE Rogue Scanning

The AMP Setup > WLSE page allows AirWave to integrate with the Cisco Wireless LAN Solution Engine (WLSE). AirWave can discover APs and gather rogue scanning data from the Cisco WLSE.
Figure 31 illustrates and itemizes the AirWave settings for communication that is enabled between AirWaveand WLSE.
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Figure 31:AMP Setup > WLSE > Add New WLSE Page Illustration
Perform the following steps for optional configuration of AirWave for support of Cisco WLSE rogue scanning.
1. To add a Cisco WLSE server to AirWave , navigate to the AMP Setup > WLSE page and select Add. Complete the fields in this page. Table 35 describes the settings and default values.
Table 35:
AMP Setup > WLSE Fields and Default Values
Setting Default Description
Hostname/IP Address None
Protocol HTTP Specify whether to use HTTP or HTTPS when polling the WLSE.
Port 1741 Defines the port AirWave uses to communicate with the WLSE server.
Username None
Password None
Designates the IP address or DNS Hostname for the WLSE server, which must already be configured on the Cisco WLSE server.
Defines the username AirWave uses to communicate with the WLSE server. The username and password must be configured the same way on the WLSE server and on AirWave.
The user needs permission to display faults to discover rogues and inventory API (XML API) to discover manageable APs. As derived from a Cisco limitation, only credentials with alphanumeric characters (that have only letters and numbers, not other symbols) allow AirWave to pull the necessary XML APIs.
Defines the password AirWave uses to communicate with the WLSE server. The username and password must be configured the same way on the WLSE server and on AirWave.
As derived from a Cisco limitation, only credentials with alphanumeric characters (that have only letters and numbers, not other symbols) allow AirWave to pull the necessary XML APIs.
Poll for AP Discovery; Poll for Rogue Discovery
Polling Period
Dell Network ing W-AirWave 8.0 | User Guide Configuring AirWave | 69
Yes
10 minutes
Sets the method by which AirWave uses WLSE to poll for discovery of new APs and/or new rogue devices on the network.
Determines how frequently AirWave polls WLSE to gather rogue scanning data.
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2. After you have completed all fields, select Save. AirWave is now configured to gather rogue information from WLSE rogue scans. As a result of this configuration, any rogues found by WLSE appear on the RAPIDS > List page.
What Next?
l Go to additional tabs in the AMP Setup section to continue additional setup configurations.
l Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any
phase of AirWave installation.

Configuring ACS Servers

This is an optional configuration. The AMP Setup > ACS page allows AirWave to poll one or more Cisco ACS servers for wireless username information. When you specify an ACS server, AirWave gathers information about your wireless users. Refer to "Setting Up Device Types" on page 64 if you want to use your ACS server to manage your AirWave users.
Perform these steps to configure ACS servers:
1. Go to the AMP Setup > ACS page. This page displays current ACS setup, as illustrated in Figure 32.
Figure 32:AMP Setup > ACS Page Illustration
2. Select Add to create a new ACS server, or select a pencil icon to edit an existing server. To delete an ACS server, select that server and select Delete. When selecting Add or edit, the Details page appears, as illustrated in Figure 33.
Figure 33:AMP Setup > ACS > Add/Edit Details Page Illustration
3. Complete the settings on AMP Setup > ACS > Add/Edit Details. Table 36 describes these fields:
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Table 36:
AMP Setup > ACS > Add/Edit Details Fields and Default Values
Field Default Description
IP/Hostname None Sets the DNS name or the IP address of the ACS Server.
Protocol HTTP
Port 2002
Username None Sets the Username of the account AirWave uses to poll the ACS server.
Password None Sets the password of the account AirWave uses to poll the ACS server.
Polling Period 10 min
Launches a drop-down menu specifying the protocol AirWave uses when it polls the ACS server.
Sets the port through which AirWave communicates with the ACS. AirWave generally communicates over port 2002.
Launches a drop-down menu that specifies how frequently AirWave polls the ACS server for username information.
4. Select Add to finish creating the new ACS server, or Save to finish editing an existing ACS server.
5. The ACS server must have logging enabled for passed authentications. Enable the Log to CSV Passed Authentications report option, as follows:
n Log in to the ACS server, select System Configuration, then in the Select frame, select Logging.
n Under Enable Logging, select CSV Passed Authentications. The default logging options function and support
AirWave. These include the two columns AirWave requires: User-Name and Caller-ID.
What Next?
l Go to additional tabs in the AMP Setup section to continue additional setup configurations.
l Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any
phase of AirWave installation.

Integrating AirWave with an Existing Network Management Solution (NMS)

This is an optional configuration. The AMP Setup > NMS configuration page allows AirWave to integrate with other Network Management Solution (NMS) consoles. This configuration enables advanced and interoperable functionality as follows:
l AirWave can forward WLAN-related SNMP traps to the NMS, or AirWave can send SNMPv1 or SNMPv2 traps to
the NMS.
l AirWave can be used in conjunction with Hewlett-Packard’s ProCurve Manager.
l The necessary AMP MIB files for either type of NMS interoperability are downloaded from the AMP Setup > NMS
page. For additional information, contact support at dell.com/support.
Perform these steps to configure NMS support in AirWave:
1. Go to AMP Setup > NMS, illustrated in Figure 34.
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Figure 34:AMP Setup >NMS Page Illustration
2. Select Add to integrate a new NMS server, or select the pencil icon to edit an existing server. Provide the information described in Table 37:
Table 37:
AMP Setup >NMS Integration Add/Edit Fields and Default Values
Setting Default Description
Hostname None Cites the DNS name or the IP address of the NMS.
Sets the port AirWave uses to communicate with the NMS.
Port 162
Community String None Sets the community string used to communicate with the NMS.
SNMP Version 2C Sets the SNMP version of the traps sent to the Host.
Enabled Yes Enables or disables trap logging to the specified NMS.
Send Configuration Traps Yes Enables NMS servers to transmit SNMP configuration traps.
NOTE: AirWave generally communicates via SNMP traps on port
162.
3. The NMS Integration Add/Edit page includes the Netcool/OMNIbus Integration link to information and instructions. The IBM Tivoli Netcool/OMNIbus operations management software enables automated event correlation and additional features resulting in optimized network uptime.
4. The NMS Integration Add/Edit page includes the HP ProCurve Manager Integration link. Select this link for additional information, zip file download, and brief instructions for installation with AirWave. Select Add to finish creating the NMS server or Save to configure an existing NMS server.
What Next?
l Go to additional tabs in the AMP Setup section to continue additional setup configurations.
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l Complete the required configurations in this chapter before proceeding. Dell support remains available to you for any
phase of AirWave installation.

Auditing PCI Compliance on the Network

This section describes PCI requirements and auditing functions in AirWave. It includes the following topics:
l "Introduction to PCI Requirements" on page 73
l "PCI Auditing" on page 73
l "Enabling or Disabling PCI Auditing" on page 75

Introduction to PCI Requirements

AirWave supports wide security standards and functions in the wireless network. One component of network security is the optional deployment of Payment Card Industry (PCI) Auditing.
The Payment Card Industry (PCI) Data Security Standard (DSS) establishes multiple levels in which payment cardholder data is protected in a wireless network.AirWave supports PCI requirements according to the standards and specifications set forth by the following authority:
l Payment Card Industry (PCI) Data Security Standard (DSS)
n PCI Security Standards Council Web site
https://www.pcisecuritystandards.org
n PCI Quick Reference Guide, Version 1.2 (October 2008)
https://www.pcisecuritystandards.org/pdfs/pci_ssc_quick_guide.pdf

PCI Auditing

PCI Auditing in AirWave allows you to monitor, audit, and demonstrate PCI compliance on the network. There are five primary pages in which you establish, monitor, and access PCI auditing, as follows:
l The AMP Setup > PCI Compliance page enables or disables PCI Compliance monitoring on the network, and
displays the current compliance status on the network. See "Enabling or Disabling PCI Auditing" on page 75.
l The Reports > Definitions page allows you to create custom-configured and custom-scheduled PCI Compliance
reports. See "Reports > Definitions Page Overview" on page 278.
l The Reports > Generated page lists PCI Compliance reports currently available, and allows you to generate the
latest daily version of the PCI Compliance Report with a single select. Refer to "Reports > Generated Page
Overview" on page 280.
l The APs/Devices > PCI Compliance page enables you to analyze PCI Compliance for any specific device on the
network. This page is accessible when you select a specific device from the APs/Devices > Monitor page. First, you must enable this function through AMP Setup. See "Enabling or Disabling PCI Auditing" on page 75.
l The PCI Compliance Report offers additional information. Refer to "Using the PCI Compliance Report" on page
311. This report not only contains Pass or Fail status for each PCI requirement, but cites the action required to
resolve a Fail status when sufficient information is available.
When any PCI requirement is enabled on AirWave, AirWave grades the network as pass or fail for the respective PCI
requirement. Whenever a PCI requirement is not enabled in AirWave, AirWave does not monitor the network’s status in
relation to that requirement, and cannot designate Pass or Fail network status. AirWave users without RAPIDS visibility
enabled will not see the 11.1 PCI requirements in the PCI Compliance Report.
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Table 38:
PCI Requirements and Support in AirWave
Requirement Description
Monitoring configuration standards for network firewall devices
When Enabled: PCI Requirement 1.1 establishes firewall and router configuration standards.
1.1
1.2.3
2.1
A device fails Requirement 1.1 if there are mismatches between the desired configuration and the configuration on the device.
When Disabled: firewall router and device configurations are not checked for PCI compliance, and Pass or Fail status is not reported or monitored.
Monitoring firewall installation between any wireless networks and the cardholder data environment
When Enabled: A device passes requirement 1.2.3 if it can function as a stateful firewall.
When Disabled: firewall router and device installation are not checked for PCI compliance.
Monitoring the presence of vendor-supplied default security settings
When Enabled: PCI Requirement 2 establishes the standard in which all vendor­supplied default passwords are changed prior to a device’s presence and operation in the network.
A device fails requirement 2.1 if the username, passwords or SNMP credentials being used by AirWave to communicate with the device are on a list of forbidden default credentials. The list includes common vendor default passwords, for example.
When Disabled: device passwords and other vendor default settings are not checked for PCI compliance.
2.1.1
4.1.1
11.1
Changing vendor-supplied defaults for wireless environments
When Enabled: A device fails requirement 2.1.1 if the passwords, SSIDs, or other security-related settings are on a list of forbidden values that AirWave establishes and tracks. The list includes common vendor default passwords. The user can input new values to achieve compliance.
When Disabled: network devices are not checked for forbidden information and PCI Compliance is not established.
Using strong encryption in wireless networks
When Enabled: PCI Requirement 4 establishes the standard by which payment cardholder data is encrypted prior to transmission across open public networks. PCI disallows WEP encryption as an approved encryption method after June 20, 2010. A device fails requirement 4.1.1 if the desired or actual configuration reflect that WEP is enabled on the network, or if associated users can connect with WEP.
When Disabled: AirWave cannot establish a pass or fail status with regard to PCI encryption requirements on the network.
Identifying unauthorized wireless devices.
When enabled, a report will indicate a failure if there are unacknowledged rogue APs present in RAPIDS or there are no wireless rogues discovered in the last three months.
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Table 38:
PCI Requirements and Support in AirWave (Continued)
Requirement Description
Using intrusion-detection or intrusion-prevention systems to monitor all traffic
When Enabled: AirWave reports pass or fail status when monitoring devices capable of reporting IDS events. Recent IDS events are summarized in the PCI Compliance report
11.4
or the IDS Report.
When Disabled: AirWave does not monitor the presence of PCI-compliant intrusion detection or prevention systems, nor can it report Pass or Fail status with regard to IDS events.

Enabling or Disabling PCI Auditing

Perform these steps to verify status and to enable or disable AirWave support for PCI 1.2 requirements. enabling one or all PCI standards on AirWave enables real-time information and generated reports that advise on Pass or Fail status. The PCI auditing supported in AirWave is reported in Table 1 in the "PCI Auditing" on page 73 section.
1. To determine what PCI Compliance standards are enabled or disabled on AirWave, navigate to the AMP Setup > PCI Compliance page, illustrated in Figure 35.
Figure 35:AMP Setup > PCI Compliance page illustration
2. To enable, disable, or edit any category of PCI Compliance monitoring in AirWave, select the pencil icon next to the category. The Default Credential Compliance page displays for the respective PCI standard.
3. Create changes as required. The edit pages will vary based on the PCIRequirement that you select. Figure 36 shows an example of how to edit the PCI 2.1 requirement.
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Figure 36:Default Credential Compliance for PCI Requirements
4. Select Save.
5. To view and monitor PCI auditing on the network, use generated or daily reports. See "Creating, Running, and
Emailing Reports" on page 278. In addition, you can view the real-time PCI auditing of any given device online.
Perform these steps:
a. Go to the APs/Devices > List page.
b. Select a specific device. The Monitor page for that device displays. The APs/Devices page also displays a
Compliance subtab in the menu bar.
c. Select Compliance to view complete PCI compliance auditing for that specific device.

Deploying WMS Offload

Overview of WMS Offload in AirWave

This section describes the Dell Networking W-Series Wireless LAN Management Server (WMS) offload infrastructure. WMS Offload is supported with the following two requirements:
l ArubaOS Version 2.5.4 or later
l AirWave Version 6.0 or later
The Dell Networking W WMS feature is an enterprise-level hardware device and server architecture with managing software for security and network policy. There are three primary components of the WMS deployment:
l Air Monitor AP devices establish and monitor RF activity on the network.
l The WMS server manages devices and network activity to include rogue AP detection and enforcement of network
policy.
l The AirWave graphical user interface (GUI) allows users to access and use the WMS functionality.
WMS Offload is the ability to place the burden of the WMS server data and GUI functions on AirWave. WMS master controllers provide this data so that AirWave can support rigorous network monitoring capabilities.

General Configuration Tasks Supporting WMS Offload in AirWave

WMS Offload must be enabled with a six-fold process and related configuration tasks as follows:
1. Configure WLAN switches for optimal AirWave monitoring.
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a. Disable debugging.
b. Ensure the AirWave server is a trap receiver host.
c. Ensure proper traps are enabled.
2. Configure AirWave to optimally monitor the AirWave infrastructure.
a. Enable WMS offload on the AMP Setup > General page.
b. Configure SNMP communication.
c. Create a proper policy for monitoring the AirWave infrastructure.
d. Discover the infrastructure.
3. Configure device classification.
a. Set up rogue classification.
b. Set up rogue classification override.
c. Establish user classification override devices.
4. Deploy ArubaOS-specific monitoring features.
a. Enable remote AP and wired network monitoring.
b. View controller license information.
5. Convert existing floor plans to VisualRF to include the following elements:
l Dell Networking W-Series ArubaOS
l RF Plan
6. Use RTLS for increasing location accuracy (optional).
a. Enable RTLS service on the AirWave server.
b. Enable RTLS on ArubaOS infrastructure.

Additional Information Supporting WMS Offload

Refer to the Dell Networking W-AirWave8.0 Best Practices Guide at dell.com/support/manuals for additional information, including detailed concepts, configuration procedures, restrictions, ArubaOS infrastructure, and AirWave version differences in support of WMS Offload.
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Chapter 3

Configuring and Using Device Groups

This section describes the deployment of device groups within AirWave. The section below describes the pages or focused subtabs available on the Groups tab. Note that the available subtabs can vary significantly from one device group to another. One or more subtabs may not appear, depending on the Default Group display option selected on the AMP SetupSetup > General page and the types of devices you add to AirWave.
Figure 37:Subtabs under the Group tab
Table 39:
Menu Item
List
Monitor
Basic
Templates
Groups pages
Description Refer to
"Viewing All
This page is the default page in the Groups section of AirWave. It lists all groups currently configured in AirWave and provides the foundation for all group-level configurations.
This page displays client and bandwidth usage information, lists devices in a given group, provides an Alert Summary table for monitoring alerts for the group, and provides a detailed Audit Log for group-level activity.
This page appears when you create a new group on the Groups > List page. Once you define a group name, AirWave displays the Basic page from which you configure many group-level settings. This page remains available for any device group configured in AirWave.
This page manages templates for any device group. Templates allow you to manage the configuration of Dell Networking W-Series, 3Com, Alcatel-Lucent, Aruba Networks, Cisco Aironet IOS, Cisco Catalyst switches, Enterasys, HP, Nortel, Symbol and Trapeze devices in a given group using a configuration file. Variables in such templates configure device­specific properties, such as name, IP address and channel. Variables also define group­level properties.
Defined Device Groups" on page 81
"Viewing Device Monitoring Statistics" on page 136
"Configuring Basic Group Settings" on page 82
"Creating and Using Templates" on page 178
"Configuring
Security
SSID This page sets SSIDs, VLANs, and related parameters in device groups.
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This page defines general security settings for device groups, to include RADIUS, encryption, and additional security settings on devices.
Group Security Settings" on page 92
"Configuring Group SSIDs and VLANs" on page 96
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Table 39:
Groups pages (Continued)
Menu Item
AAA Servers
Radio This page defines general 802.11 radio settings for device groups.
Controller Config
Instant Config
Description Refer to
This page configures authentication, authorization, and accounting settings in support of RADIUS servers for device groups.
This page manages ArubaOS Device Groups, AP Overrides, and other profiles specific to Dell Networking W-Series devices on the network. Use this page as an alternative to the Device Setup > Dell Networking W >Configuration page. The appearance of this page varies depending on whether AirWave is configured for global configuration or group configuration.
This page manages Dell Networking W-Instant devices on the network.
"Adding and Configuring Group AAA Servers" on page 91
"Configuring Radio Settings for Device Groups" on page 100
Dell Networking W-Series Controller Configuration Guide
Dell Networking W-Series Instant User Guide
Cisco WLC Config
PTMP
Proxim Mesh
MACACL
This page consolidates controller-level settings from the Group Radio, Security, SSIDs, Cisco WLC Radio and AAA Server pages into one navigation tree that is easier to navigate, and has familiar layout and terminology. Bulk configuration for per-thin AP settings, previously configured on the Group LWAPP APs tab, can now be performed from Modify Devices on the APs/Devices > List page.
This page defines settings specific to Proxim MP devices when present. As such, this page is only available when a Proxim MP device is added to this group.
This page defines mesh AP settings specific to Proxim devices when present.
This page defines MAC-specific settings that apply to Proxim, Symbol, and ProCurve 520 devices when present.
"Cisco WLC Group Configuration" on page 104
"Configuring Group PTMP Settings" on page 110.
"Configuring Proxim Mesh Radio Settings" on page 111
"Configuring Group MAC Access Control Lists" on page 113
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Table 39:
Groups pages (Continued)
Menu Item
Firmware This page manages firmware files for many devices.
Compare
Description Refer to
This page allows you to compare line item-settings between two device groups. On the Groups > List page, select the Compare two groups link, select the two groups from the drop-down menus, and then select Compare. Refer to
This section also provides the following additional procedures for group-level configurations:
l "Deleting a Group" on page 116
l "Changing Multiple Group Configurations " on page 117
l "Modifying Multiple Devices" on page 118
l "Using Global Groups for Group Configuration" on page 120

AirWave Groups Overview

"Specifying Minimum Firmware Versions for APs in a Group" on page 114
"Comparing Device Groups" on page 115
Enterprise APs, controllers, routers, and switches have hundreds of variable settings that must be configured precisely in order to achieve optimal performance and network security. Configuring all settings on each device individually is time consuming and error prone. AirWave addresses this challenge by automating the processes of device configuration and compliance auditing. At the core of this approach is the concept of Device Groups, which have the following functions and benefits:
l AirWave allows certain settings to be managed efficiently at the Group level, while others are managed at an
individual device level.
l AirWave defines a Group as a subset of the devices on the wireless LAN, ranging in size from one device to
hundreds of devices that share certain common configuration settings.
l Groups can be defined based on geography (such as 5th Floor APs), usage or security policies (such as Guest Access
APs), function (such as Manufacturing APs), or any other appropriate variable.
l Devices within a group may originate from different vendors or hardware models, but all devices within a Group
share certain basic configuration settings.
Typical group configuration variables include the following settings:
l Basic settings - SSID, SNMP polling interval, and so forth
l Security settings - VLANs, WEP, 802.1x, ACLs, and so forth
l Radio settings - data rates, fragmentation threshold, RTS threshold, DTIM, preamble, and so forth.
When configuration changes are applied at a group level, they are assigned automatically to every device within that group. Such changes must be applied with every device in Managed mode. Monitor mode is the more common mode.
Always review the Audit page before pushing configurations to a device or group.
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Individual device settings—such as device name, RF channel selection, RF transmission power, antenna settings, and so forth—typically should not be managed at a group level and must be individually configured for optimal performance. Individual AP settings are configured on the APs/Devices > Manage page.
You can create as many different groups as required. Administrators usually establish groups that range in size from five to 100 wireless devices.
Group configuration can be enhanced with the AirWave Global Groups feature, which lets you create Global Groups with configurations that are pushed to individual Subscriber Groups.
The columns in the default view of the Groups > Monitor page is defined in Dell Networking W-AirWave and cannot be modified. However, you can create a new view of this page that returns custom information based on the filter parameters and data columns you selected when creating that new view. For more information, see "Creating
CustomFiltered Views" on page 137.

Viewing All Defined Device Groups

To display a list of all defined groups, browse to the Groups > List page, illustrated in Figure 38.
Figure 38:Groups > List Page Illustration (partial view)
Table 40 describes the columns in the Groups > List page.
Table 40:
Groups > List Columns
Column Description
Add New Group
Manage (wrench icon)
Name
Up/Down Status Polling Period
Total Devices Total number of devices contained in the group including APs, controllers, routers, or switches.
Changes Displays when a group has unapplied changes.
Launches a page that enables you to add a new group by name and to define group parameters for devices in that group. For additional information, refer to "Configuring Basic
Group Settings" on page 82.
Goes to the Groups > Basic configuration page for that group. Hover your mouse over the icon to see a list of shortcuts to group-specific subtabs that would appear across the navigation section if this group is selected. (See Figure 39 in "Configuring Basic Group Settings" on page
82.)
Uniquely identifies the group by location, vendor, department or any other identifier (such as ‘Accounting APs,’ ‘Floor 1 APs,’ ‘Cisco devices,’ ‘802.1x APs,’ and so forth).
The time between Up/Down SNMP polling periods for each device in the group. Detailed SNMP polling period information is available on the Groups > Basic configuration page. Note that by default, most polling intervals do not match the up/down period.
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Table 40:
Groups > List Columns (Continued)
Column Description
If a group is designated as global, it may not contain APs but it may be used as a template for
Is Global Group
Global Group Specifies which group this Subscriber Group is using as its template.
SSID The SSID assigned to supported device types within the group.
Down
Mismatched The number of devices within the group that are in a mismatched state.
Ignored The number of ignored devices in that group.
Clients
Usage A running average of the sum of bytes in and bytes out for the managed radio page.
other groups. This column may also indicate Yes if this group has been pushed to AirWave from a Master Console.
The number of access points within the group that are not reachable via SNMP or are no longer associated to a controller. Note that thin APs are not directly polled with SNMP, but are polled through the controller. That controller may report that the thin AP is down or is no longer on the controller. At this point, AirWave classifies the device as down.
The number of mobile users associated with all access points within the group. To avoid double counting of clients, clients are only listed in the group of the AP with which they are associated. Note that device groups with only controllers in them report no clients.
VPN Sessions Number of active (connected) VPN sessions under this group.
Duplicate
When you first configure AirWave, there is only one default group labeled Access Points. If you have no other groups
configured, refer to "Configuring Basic Group Settings" on page 82.
Creates a new group with the name Copy of <Group Name> with identical configuration settings. (Dell configuration settings will have to be manually added back.)

Configuring Basic Group Settings

The first default device group that AirWave sets up is the Access Points group, but you can use this procedure to add and configure any device group. Perform these steps to configure basic group settings, then continue to additional procedures to define additional settings as required.
l To create a new group, select Add on the Groups > List page. Enter a group name and select Add. The Groups >
Basic page appears.
l To edit an existing device group, select the manage (wrench) icon next to the group. The Groups > Basic page
appears. If you mouse over an existing group’s wrench, a popup menu displays, allowing you to select options such as Basic, Templates, Security, SSIDs, AAA Servers, Radio, Controller Config, Instant Config, and Cisco WLC Config. See Figure 39.
The mouse-over list can vary based on a group's settings.
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Figure 39:Pop-up When Hovering over Wrench Icon in Groups > List
Figure 40 illustrates one example of the Groups > Basic page.
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Figure 40:Groups > Basic Page Illustration
1. Define the settings in the Basic and Global Group sections. Table 41 describes several typical settings and default values of this Basic section.
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Table 41:
Basic and Global Groups Fields and Default Values
Setting Default Description
Name
Missed SNMP Poll Threshold (1-100)
Regulatory Domain
Timezone
Allow One-to­One NAT
Audit Configuration on Devices
Is Global Group
Defined when first adding the group
1
United States
AMP System Time
No
Yes
No
Displays or changes the group name. As desired, use this field to set the name to uniquely identify the group by location, vendor, department, or any other identifier (such as Accounting APs, Cisco devices, 802.1x APs, and so forth).
Sets the number of Up/Down SNMP polls that must be missed before AirWave considers a device to be down. The number of SNMP retries and the SNMP timeout of a poll can be set on the Device Setup > Communication page.
Sets the regulatory domain in AirWave, limiting the selectable channels for APs in the group.
Allows group configuration changes to be scheduled relative to the time zone in which the devices are located. This setting is used for scheduling group-level configuration changes.
Allows AirWave to talk to the devices on a different IP address than the one configured on the device.
NOTE: If enabled, the LAN IP Address listed on the AP/Devices > Manage configuration page under the Settings area is different than the IP Address under the Device Communication area.
Auditing and pushing of configuration to devices can be disabled on all the devices in the group. Once disabled, all the devices in the groups will not be counted towards mismatched devices.
If specified as Yes, then this group can be selected in the Use Global Group drop down menu for future group configurations.
Use Global Group
No
When enabled, this field allows you to define the device group to be a Global Group. Refer to "Using Global Groups for Group Configuration" on page 120.
2. Complete the SNMP Polling Periods section. The information in this section overrides default settings. Table 42 describes the SNMP polling settings.
Table 42:
SNMP Polling Periods Fields and Default Values
Setting Default Description
Sets time between Up/Down SNMP polling for each device in the
Up/Down Status Polling Period
Override Polling Period for Other Services
AP Interface Polling Period
5 minutes
No
10 minutes
group.
The Group SNMP Polling Interval overrides the global parameter configured on the Device Setup > Communication page. An initial polling interval of 5 minutes is best for most networks.
Enables or disables overriding the base SNMP Polling Period. If you select Yes, the other settings in the SNMP Polling Periods section are activated, and you can override default values.
Sets the interval at which AirWave polls for radio monitoring and bandwidth being used by a device.
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Table 42:
SNMP Polling Periods Fields and Default Values (Continued)
Setting Default Description
Client Data Polling Period
Thin AP Discovery Polling Period
Device-to-Device link Polling Period
802.11 Counters Polling Period
Rogue AP and Device Location Data Polling Period
CDP Neighbor Data Polling Period
Mesh Discovery Polling Period
10 minutes
15 minutes
5 minutes
15 minutes
30 minutes
30 minutes
15 minutes
Sets time between SNMP polls for client data for devices in the group.
Sets time between SNMP polls for Thin AP Device Discovery. Controllers are the only devices affected by this polling interval.
Sets time between SNMP polls for Device-to-Device link polling. Mesh APs are the only devices affected by this polling interval.
Sets time between SNMP polls for 802.11 Counter information.
Sets time between SNMP polls for Rogue AP and Device Location Data polling.
Sets the frequency in which this group polls the network for Cisco Discovery Protocol (CDP) neighbors.
Sets time between SNMP polls for Mesh Device Discovery.
3. To configure support for routers and switches in the group, locate the Routers and Switches section and adjust these settings as required. This section defines the frequency in which all devices in the group polled. These settings can be disabled entirely as desired. Table 43 describes the SNMP polling settings.
Table 43:
Routers and Switches Fields and Default Values
Setting Default Description
Sets the frequency in which devices poll routers and switches for
Read ARP Table 4 hours
Read CDP Table for Device Discovery
Read Bridge Forwarding Table
Interface Up/Down Polling Period
Interface Bandwidth Polling Period
4 hours
4 hours
5 minutes
15 minutes
Address Resolution Protocol (ARP) table information. This setting can be disabled, or set to poll for ARP information in a range from every 15 seconds to 12 hours.
For Cisco devices, sets the frequency in which devices poll routers and switches for Cisco Discovery Protocol (CDP) information. This setting can be disabled, or set to poll for CDP neighbor information in a range from every 15 seconds to 12 hours.
Sets the frequency in which devices poll the network for bridge forwarding information. This setting can be disabled, or set to poll bridge forwarding tables from switches in a range from every 15 seconds to 12 hours.
Sets the frequency in which network interfaces are polled for up/down status. This setting can be disabled, or set to poll from switches in a range from every 15 seconds to 30 minutes.
Sets the frequency in which network interfaces are polled for bandwidth usage. This setting can be disabled, or set to poll from switches in a range from every 5 minutes to 30 minutes.
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Table 43:
Routers and Switches Fields and Default Values (Continued)
Setting Default Description
Interface Error Counter Polling Period
Poll 802.3 error counters No Sets whether 802.3 error counters should be polled.
Poll Cisco interface error counters
30 minutes
No
Sets the frequency in which network interfaces are polled for up/down status. This setting can be disabled, or set to poll bridge forwarding tables from switches in a range from every 5 minutes to 30 minutes.
Sets whether the interface error counters for Cisco devices should be polled.
4. Record additional information and comments about the group in the Notes section.
5. To configure which options and tabs are visible for the group, complete the settings in the Group Display Options section. Table 44 describes the settings and default values.
Table 44:
Group Display Options Fields and Default Values
Setting Default Description
Drop-down menu determines which Group tabs and options are to be viewable by default in new groups. Settings include the following:
l All Devices—AirWave displays all Group tabs and setting options. l Only devices in t his group—AirWave hides all options and tabs that do not
apply to the devices in the group. If you use this setting, then to get the group list to display the correct SSIDs for the group, you must Save and Apply on the group.
l Only devices on this AMP— hides all options and tabs that do not apply to the
APs and devices currently on AirWave.
l Use system default s—Use the default settings on AMP Setup > General l Selected device types—Allows you to specify the device types for which
AirWave displays Group settings.
Show device settings for
Only devices on this AMP
Selected Device Types
N/A
This option appears if you chose to display selected device types, allowing you to select the device types to display group settings. Use Select devices in this group to display only devices in the group being configured.
6. To assign dynamically a range of static IP addresses to new devices as they are added into the group, locate the Automatic Static IP Assignment section on the Groups > Basic configuration page. If you select Yes in this section, additional fields appear. Complete these fields as required. Table 45 describes the settings and default values This section is only relevant for a small number of device types, and will appear when they are present.
Table 45:
Automatic Static IP Assignment Fields and Default Values
Setting Default Description
Assign Static IP Addresses to Devices
Start IP Address
Number of Addresses
No
none Sets the first address AirWave assigns to the devices in the Group.
none
Specify whether to enable AirWave to statically assign IP addresses from a specified range to all devices in the Group. If this value is set to Yes, then the additional configuration fields described in this table will become available.
Sets the number of addresses in the pool from which AirWave can assign IP addresses.
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Table 45:
Automatic Static IP Assignment Fields and Default Values (Continued)
Setting Default Description
Subnet Mask none Sets the subnet mask to be assigned to the devices in the Group.
Subnet Gateway
Next IP Address
none Sets the gateway to be assigned to the devices in the Group.
none
Defines the next IP address queued for assignment. This field is disabled for the initial Access Points group.
7. To configure Spanning Tree Protocol on WLC devices and Proxim APs, locate the Spanning Tree Protocol section on the Groups > Basic configuration page. Adjust these settings as required. Table 46 describes the settings and default values.
Table 46:
Spanning Tree Protocol Fields and Default Values
Setting Default Description
Spanning Tree Protocol
Bridge Priority 32768
Bridge Maximum Age
No
20
Specify wehther to enable or disables Spanning Tree Protocol on Proxim APs.If this value is set to Yes, then the additional configuration fields described in this table will become available.
Sets the priority for the AP. Values range from 0 to 65535. Lower values have higher priority. The lowest value is the root of the spanning tree. If all devices are at default the device with the lowest MAC address will become the root.
Sets the maximum time, in seconds, that the device stores protocol information. The supported range is from 6 to 40.
Bridge Hello Time
Bridge Forward Delay
2 Sets the time, in seconds, between Hello message broadcasts.
15
Sets the time, in seconds, that the port spends in listening and learning mode if the spanning tree has changed.
8. To configure Network Time Protocol (NTP) settings locate the NTP section and adjust these settings as required.
Table 47 describes the settings and default values.
Table 47:
NTP Fields and Default Values
Setting Default Description
NTP Server #1,2,3
UTC Time Zone
Daylight Saving Time
None Sets the IP address of the NTP servers to be configured on the AP.
0
No
Sets the hour offset from UTC time to local time for the AP. Times displayed in AirWave graphs and logs use the time set on the AirWave server.
Enables or disables the advanced daylight saving time settings in the Proxim section of the Groups > Basic configuration page.
9. To configure settings specific to Cisco IOS/Catalyst, locate the Cisco IOS/Catalyst section and adjust these settings as required. Table 48 describes the settings and default values.
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Table 48:
Cisco IOS/Catalyst Fields and Default Values
Setting Default Description
SNMP Version 2c The version of SNMP used by AirWave to communicate to the AP.
The protocol AirWave uses to communicate with Cisco IOS devices. Cisco IOS CLI Communication
Cisco IOS Config File Communication
Telnet
TFTP
Selecting SSH uses the secure shell for command line page (CLI)
communication and displays an SSH Version option. Selecting Telnet
sends the data in clear text via Telnet.
The protocol AirWave uses to communicate with Cisco IOS devices.
Selecting SCP uses the secure copy protocol for file transfers and displays
an SCP Version option. Selecting TFTP will use the insecure trivial file
transfer protocol. The SCP login and password should be entered in the
Telnet username and password fields.
10. To configure settings specific to Cisco WLC, locate the Cisco WLC section and adjust these settings as required.
Table 49 describes the settings and default values.
Table 49:
Cisco WLC Fields and Default Values
Setting Default Description
SNMP Version 2c
CLI Communication SSH
When configuring Cisco WLC controllers, refer to "Configuring Wireless Parameters for Cisco Controllers" on page 109.
Sets the version of SNMP used by AirWave to communicate to WLC controllers.
Sets the protocol AirWave uses to communicate with Cisco IOS devices. Selecting SSH uses the secure shell for command line page (CLI) communication. Selecting Telnet sends the data in clear text via Telnet.
11. To configure settings specific to Dell locate the Aruba/Dell Networking W section and adjust these settings as required. Table 50 describes the settings and default values of this section.
Table 50:
Aruba Fields and Default Values
Setting Default Description
SNMP Version 2c The version of SNMP used by AirWave to communicate to the AP.
Configures commands previously documented in the Dell Networking W-
Offload WMS Database
No
AirWave 8.0 to display historical information for WLAN switches.
Changing the setting to Yes pushes commands via SSH to all WLAN switches in Monitor Only mode without rebooting the controller. The command can be pushed to controllers in manage mode (also without rebooting the controller) if the Allow WMS Offload setting on AMP Setup > G eneral is changed to Yes.
Best Practices Guide
. When enabled, this feature allows AirWave
Dell Networking W-Series GUI Config
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Yes
This setting selects whether you'd like to configure your devices using the Groups > Controller method (either global or group) or using Templates.
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Table 50:
Aruba Fields and Default Values (Continued)
Setting Default Description
Ignore Rogues Discovered by Remote APs
Delete Certificates On Controller
No
No Specifies whether to delete the current certificates on an ArubaOS controller.
Configures whether to turn off RAPIDS rogue classification and rogue reporting for RAPs in this group.
12. To configure settings for 3Com, Enterasys, Nortel, or Trapeze devices, locate the 3Com/Enterasys/Nortel/Trapeze section and define the version of SNMP to be supported.
13. To configure settings for universal devices on the network, including routers and switches that support both wired and wireless networks, locate the Universal Devices, Routers and Switches section of the Groups > Basic page and define the version of SNMP to be supported.
14. To control the conditions by which devices are automatically authorized into this group, locate the Automatic Authorization settings section and adjust these settings as required. Table 51 describes the settings and default values.
Table 51:
Automatic Authorization Fields and Default Values
Setting Default Description
Whether to auto authorize new controllers to the New Devices List, the same Add New Controllers and Autonomous Devices Location
Use Global Setting
Group/Folder as the discovering devices, the same Group/Folder as the
closest IP neighbor, and/or a specified auto-authorization group and folder.
The Current Global Setting set in AMP Setup > General is shown below this
field. Selecting a different option overrides the global setting.
Whether to auto authorize new thin APs to the New Devices List, the same
Add New Thin APs Location
Use Global Setting
Group/Folder as the discovering devices, the same Group/Folder as the
closest IP neighbor, and/or a specified auto-authorization group and folder.
The Current Global Setting set in AMP Setup > General is shown below.
Selecting a different option overrides the global setting for this group.
15. The specify the Virtual Controller Certificates to be applied to this group, locate the Virtual Controller Certificates settings section and adjust these settings as desired. Table 52 describes the settings and default values.
Table 52:
Virtual Controller Certificate Fields and Default Values
Setting Default Description
Specify a CA certificate for the virtual controller. The fields in this drop down
CA Cert None
Server Cert None
will populate when a certificate of type Intermediate CA or Trusted CA is added in the Device Setup > Certificates page.
Specify a server certificate for the virtual controller. The fields in this drop down will populate when a certificate of type Server Cert is added in the Device Setup > Certificates page.
16. To automate putting multiple devices in this group into Manage mode at once so that changes can be applied and have the devices revert to Monitor-Only mode after the maintenance period is over, locate the Maintenance Windows option and define a new AP Group Maintenance Window.
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17. Select Save when the configurations of the Groups > Basic configuration page are complete to retain these settings without pushing these settings to all devices in the group. Save is a good option if you intend to make additional device changes in the group, and you want to wait until all configurations are complete before you push all configurations at one time. Select Save and Apply to make the changes permanent, or select Revert to discard all unapplied changes.
What Next?
l Continue to additional sections in this chapter to create new groups or to edit existing groups.
l Once general group-level configurations are complete, continue to later chapters in this document to add or edit
additional device-level configurations and to use several additional AirWave functions.

Adding and Configuring Group AAA Servers

Configure RADIUS servers on the Groups > AAA Servers page.
Once defined on this page, RADIUS servers are selectable in the drop-down menus on the Groups > Security and Groups > SSIDs configuration pages. Perform these steps to create RADIUS servers.
TACACS+ servers are configurable only for Cisco WLC devices. Refer to "Configuring Cisco WLC Security Parameters
and Functions" on page 109.
1. Go to the Groups > List page and select the group for which to define AAA servers by selecting the group name. The Monitor page appears.
2. Select the AAA Servers page. The AAA Servers page appears, enabling you to add a RADIUS server. Figure 41 illustrate this page for AAA RADIUS Servers:
Figure 41:Groups > AAA Servers Page Illustration
3. To add a RADIUS server or edit an existing server, select Add New RADIUS Server or the corresponding pencil icon to edit an existing server. Table 53 describes the settings and default values of the Add/Edit page.
Table 53:
Adding a RADIUS Server Fields and Default Values
Setting Default Description
Hostname/IP Address
None
Sets the IP Address or DNS name for RADIUS Server.
NOTE: IP Address is required for Proxim/ORiNOCO and Cisco Aironet IOS APs.
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Table 53:
Adding a RADIUS Server Fields and Default Values (Continued)
Setting Default Description
Sets the shared secret that is used to establish communication between
Secret and Confirm Secret
None
AirWave and the RADIUS server.
NOTE: The shared secret entered in AirWave must match the shared secret on the server.
Authentication No
Authentication Port (1-65535)
Accounting No
Accounting Port (1-
65535)
Timeout (0-86400) None
Max Retries (0-20)
1812
1813
None
Sets the RADIUS server to perform authentication when this setting is enabled with Yes.
Appears when Aut hentication is enabled. Sets the port used for communication between the AP and the RADIUS server.
Sets the RADIUS server to perform accounting functions when enabled with Yes.
Appears when Accounting is enabled.Sets the port used for communication between the AP and the RADIUS server.
Sets the time (in seconds) that the access point waits for a response from the RADIUS server.
Sets the number of times a RADIUS request is resent to a RADIUS server before failing.
NOTE: If a RADIUS server is not responding or appears to be responding slowly, consider increasing the number of retries.
4. Select Add to complete the creation of the RADIUS server, or select Save if editing an existing RADIUS server. The Groups > AAA Servers page displays this new or edited server. You can now reference this server on the Groups > Security page.
AirWave supports reports for subsequent RADIUS Authentication. These are viewable by selecting Reports > Generated, scrolling to the bottom of the page, and selecting Latest RADIUS Authentication Issues Report.
5. To make additional RADIUS configurations for device groups, use the Groups > Security page and continue to the next topic.

Configuring Group Security Settings

The Groups > Security page allows you to set security policies for APs in a device group:
1. Select the device group for which to define security settings from the Groups > List page.
2. Go to Groups > Security. Some controls on this page interact with additional AirWave pages. Figure 42 illustrates this page and Table 54 explains the fields and default values.
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Figure 42:Groups > Security Page Illustration
Table 54:
Groups > Security Page Fields and Default Values
Setting Default Description
VLANs Section
This field enables support for VLANs and multiple SSIDs on the wireless network. If this setting is enabled, define additional VLANs and SSIDs on
VLAN Tagging and Multiple SSIDs
Enabled
Management VLAN ID Untagged
General Section
Create Closed Network No
the Groups > SSIDs page. Refer to "Configuring Group SSIDs and
VLANs" on page 96. If this setting is disabled, then you can specify the
Encryption Mode in the Encryption section that displays. Refer to
"Groups > Security Encryption Mode settings" on page 95 for information
on configuring Encryption.
This setting sets the ID for the management VLAN when VLANs are enabled in AirWave . This setting is supported only for the following devices:
l Proxim AP-600, AP-700, AP-2000, AP-4000 l Avaya AP-3, Avaya AP-7, AP-4/5/6, AP-8 l ProCurve520WL
If enabled, the APs in the Group do not broadcast their SSIDs.
NOTE: Creating a closed network will make it more difficult for intruders to detect your wireless network.
If enabled, this setting blocks client devices associated with an AP from
Block All Inter-client Communication
No
communicating with other client devices on the wireless network.
NOTE: This option may also be identified as PSPF (Publicly Secure Packet Forwarding), which can be useful for enhanced security on public wireless networks.
EAP Options Sect ion
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Table 54:
Groups > Security Page Fields and Default Values (Continued)
Setting Default Description
WEP Key Rotation Interval
300
RADIUS Authentication Servers Section
RADIUS Authentication Server #1 - #4
Authentication Profile Name
Authentication Profile Index
Not selected
AirWave­Defined Server #1
1
RADIUS Accounting Servers Section
RADIUS Accounting Server #1 - #4
Not selected
Authentication Profile Name
Authentication Profile Index
3
Sets the frequency at which the Wired Equivalent Privacy (WEP) keys are rotated in the device group being configured. The supported range is from 0 to 10,000,000 seconds.
Defines one or more RADIUS Authentication servers to be supported in this device group. Select up to four RADIUS authentication servers from the four drop-down menus.
For Proxim devices only, this field sets the name of the authentication profile to be supported in this device group.
For Proxim devices only, this field sets the name of the authentication profile index to be supported in this device group.
Defines one or more RADIUS Accounting servers to be supported in this device group. Select up to four RADIUS accounting servers from the four drop-down menus.
For Proxim devices only, this field sets the name of the accounting profile to be supported in this device group.
For Proxim devices only, this field sets the name of the accounting profile index to be supported in this device group.
MAC Address Authentication Section
MAC Address Authentication
No
If enabled, only MAC addresses known to the RADIUS server are permitted to associate to APs in the Group.
Allows selection of the format for MAC addresses used in RADIUS authentication and accounting requests:
l Dash Delimited: xx-xx-xx-xx-xx-xx (default)
MAC Address Format
Single Dash
l Colon Delimited: xx:xx:xx:xx:xx:xx l Single-Dash: xxxxxx-xxxxxx l No Delimiter: xxxxxxxxxxxx
This option is supported only for Proxim AP-600, AP-700, AP-2000, AP­4000, Avaya AP3/4/5/6/7/8, HP ProCurve 520WL
Authorization Lifetime 1800
Primary RADIUS Server Reattempt Period
0
Sets the amount of time a user can be connected before reauthorization is required. The supported range is from 900 to 43,200 seconds.
Specifies the time (in minutes) that the AP awaits responses from the primary RADIUS server before communicating with the secondary RADIUS server, and so forth
The Encryption options display on the Groups > Security page when the VLAN Tagging and Multiple SSIDs option is set to Disabled. This setting defaults to No Encryption. Refer to Table 55 for information regarding configuring encryption.
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Table 55:
Groups > Security Encryption Mode settings
Setting Default Description
Encryption Modes: Require 802. 1X, Optional WEP, Require WEP, Require 802.1X, Require LEAP, 802. 1X + WEP, 802.1X + WEP, LEAP + WEP,
Encryption Mode
Transmit Key 1
Key #1 None
Key #2 None
Key #3 None
Key #4 None
Encryption Mode Static CKIP
CKIP Static Key (hex) and Confirm
CKIP Key Index 1
CKIP Key Permutation
CKIP MMH Mode No Specify whether to use Multi-Module Has (MMH)mode.
Encryption Mode WPA
Require
802.1X
Select the Transmit Key value. This can be a value from 1 through 4. Note that 802.1X + WEP mode sets this key value to 1.
Enter 40/64-bit Keys in 5 alphanumeric or 10 hexadecimal digits, or enter 104/128-bit Keys in 13 alphanumeric or 26 hexadecimal digits.
None
No Specify whether to use Key Permutation.
Enter and confirm the Cisco Key Integrity Protocol (CKIP) static key, specified in hexadecimal digits.
Select the CKIP Key Index value. This can be a value from 1 through 4.
Unicast Cipher (Cisco only)
Encryption Mode WPA/ PSK
Unicast Cipher (Cisco only)
WPA Preshared Key (Alphanumeric)
Encryption Mode WPA2
WPA2 WPA Compatibility Mode
WPA1 Cipher (Cisco WLC Only)
Unicast Cipher (Cisco Only)
AES Specify the Unicast Cipher. Values include AES, TKIP, and AES/TKIP.
AES/TKIP Specify the Unicast Cipher. Values include AES, TKIP, and AES/TKIP.
None Enter an alphanumeric value for the preshared key.
Yes Specify whether to enable WPA2 WPA Compatibility Mode.
TKIP
AES/TKIP Specify the Unicast Cipher. Values include AES, TKIP, and AES/TKIP.
Specify the WPA1 Cipher. Values include AES, TKIP, and AES/TKIP.
NOTE: This drop down is only available if WPA2 WPA Compatibility Mode is Yes.
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Table 55:
Groups > Security Encryption Mode settings (Continued)
Setting Default Description
Encryption Mode WPA2/PSK
WPA2 WPA Compatibility Mode
WPA1 Cipher (Cisco WLC Only)
Unicast Cipher (Cisco Only)
WPA Preshared Key (Alphanumeric)
Encryption Mode xSec
This indicates to use xSec encryption. No other configuration options are available.
Yes
TKIP
AES/TKIP Specify the Unicast Cipher. Values include AES, TKIP, and AES/TKIP.
None Enter an alphanumeric value for the preshared key.
Specify whether to enable WPA2 WPA Compatibility Mode.
Specify the WPA1 Cipher. Values include AES, TKIP, and AES/TKIP.
NOTE: This drop down is only available if WPA2 WPA Compatibility Mode is Yes.
3. Select Save to retain these security configurations for the group, select Save and Apply to make the changes permanent, or select Revert to discard all unapplied changes.
4. Continue with additional security-related procedures in this document for additional RADIUS and SSID settings for device groups, as required.

Configuring Group SSIDs and VLANs

The Groups > SSIDs configuration page allows you to create and edit SSIDs and VLANs that apply to a device group. Perform these steps to create or edit VLANs and to set SSIDs.
WLANs that are supported from one or more Cisco WLC controllers can be configured on the Groups > Cisco WLC Config
page.
Figure 43 illustrates an example of the Groups > SSIDs page.
Figure 43:Groups > SSIDs Page Illustration
AirWave reports users by radio and by SSID. Graphs on the AP and controller monitoring pages display bandwidth in and
out based on SSID. AirWave reports can also be run and filtered by SSID. An option on the AMP Setup > General page
can age out inactive SSIDs and their associated graphical data.
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1. Go to Groups > List and select the group name for which to define SSIDs/VLANs.
2. Select the Groups > SSIDs configuration page. Table 56 describes the information that appears for SSIDs and VLANs that are currently configured for the device group.
Table 56:
Groups > SSIDs Fields and Descriptions
Field Description
SSID Displays the SSID associated with the VLAN.
VLAN ID
Name Displays the name of the VLAN.
Encryption Mode Displays the encryption on the VLAN.
First or Second Radio Enabled
First or Second Radio Primary
Native VLAN
Identifies the number of the primary VLAN SSID on which encrypted or unencrypted packets can pass between the AP and the switch.
Enables the VLAN, SSID and Encryption Mode on the radio control.
Specifies which VLAN to be used as the primary VLAN. A primary VLAN is required.
NOTE: If you create an open network (see the Create Closed Network setting below) in which the APs broadcast an SSID, the primary SSID is broadcast.
Sets this VLAN to be the native VLAN. Native VLANs are untagged and typically used for management traffic only. AirWave requires a Native VLAN to be set. For AP types do not require a native VLAN, create a dummy VLAN, disable it on both radio controls, and ensure that it has the highest VLAN ID.
3. Select Add to create a new SSID or VLAN, or select the pencil icon next to an existing SSID/VLAN to edit that existing SSID or VLAN. The Add SSID/VLAN configuration page appears as illustrated in Figure 44 and explained in Table 57.
Figure 44:Add SSID/VLAN Page Illustration
4. Locate the SSID/VLAN section on the Groups > SSIDs configuration page and adjust these settings as required. This section encompasses the basic VLAN configuration. Table 57 describes the settings and default values. Note that the displayed settings can vary.
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Table 57:
SSID/VLAN Section Fields and Default Values
Setting Default Description
Enables or disables an interface name for the VLAN interface.
Specify Interface Name Yes
Selecting No for this option displays the Enable VLAN Tagging and VLAN ID options.
Enable VLAN Tagging (Cisco WLC, Proxim, Symbol only)
VLAN ID (1-4094) None
Interface management Sets the interface to support the SSID/VLAN combination.
SSID None
Name None
Maximum Allowed Associations (0-2007)
Broadcast SSID (Cisco WLC, Proxim and Symbol 4131 only)
255
No
Enables or disables VLAN tagging. Displays if Specify Interface Name is set to No.
Indicates the number of the VLAN designated as the Native VLAN, typically for management purposes. Displays if Specify Interface Name is set to No and Enable VLAN Tagging is set to Yes.
Sets the Service Set Identifier (SSID), which is a 32-character user­defined identifier attached to the header of packets sent over a WLAN. It acts as a password when a mobile device tries to connect to the network through the AP, and a device is not permitted to join the network unless it can provide the unique SSID.
Sets a user-definable name associated with SSID/VLAN combination.
Indicates the maximum number of mobile users which can associate with the specified VLAN/SSID.
NOTE: 0 means unlimited for Cisco.
For specific devices as cited, this setting enables the AP to broadcast the SSID for the specified VLAN/SSID. This setting works in conjunction with the Create Closed Network setting on the Groups > Security configuration page. Proxim devices support a maximum of four SSIDs.
NOTE: This option should be enabled to ensure support of legacy users.
Partial Closed System (Proxim only)
Unique Beacon (Proxim only)
Block All Inter-Client Communication
No
No
Yes
For Proxim only, this setting enables to AP to send its SSID in every beacon, but it does not respond to any probe requests.
For Proxim only, if more than one SSID is enabled, this option enables them to be sent in separate beacons.
This setting blocks communication between client devices based on SSID.
5. Locate the Encryption area on the Groups > SSIDs page and adjust these settings as required. Table 58 describes the available encryption modes. Table 55 in "Configuring Group Security Settings" on page 92 describes configuration settings for each mode.
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Table 58:
Encryption Section Field and Default Values
Setting Default Description
Drop-down menu determines the level of encryption required for devices to associate to the APs. The drop-down menu options are as follows. Each option displays additional encryption settings that must be defined. Complete the associated settings for any encryption type chosen:
l No Encryption l Optional WEP—Wired Equivalent Privacy, not PCI compliant as of 2010 l Require W EP—Wired Equivalent Privacy, not PCI compliant as of 2010 l Require 802. 1x—Based on the WEP algorithm
Encryption Mode
No Encryption
l Require LEAP—Lightweight Extensible Authentication Protocol l 802.1x+WEP—Combines the two encryption types shown l 802.1x+LEAP—Combines the two encryption types shown l LEAP+WEP—Combines the two encryption types shown l Static CKIP—Cisco Key Integrity Protocol l WPA—Wi-Fi Protected Access protocol l WPA/PSK—Combines WPA with Pre-Shared Key encryption l WPA2—Wi-Fi Protected Access 2 encryption l WPA2/PSK—Combines the two encryption methods shown l xSec—FIPS-compliant encryption including Layer 2 header info
6. Locate the EAP Options area on the Groups > SSIDs page, and complete the settings. Table 59 describes the settings and default values.
Table 59:
EAP Options Section Field and Default Value
Setting Default Description
WEP Key Rotation Interval (0-10000000
120 Time (in seconds) between WEP key rotation on the AP.
sec)
7. Locate the RADIUS Authentication Servers area on the Groups > SSIDs configuration page and define the settings.
Table 60 describes the settings and default values.
Table 60:
RADIUS Authentication Servers Fields and Default Values
Setting Default Description
RADIUS Authentication Server 1-3
(Cisco WLC, Proxim only)
Authentication Profile Name (Proxim Only)
Authentication Profile Index (Proxim Only)
None
None
None
Drop-down menu to select RADIUS Authentication servers previously entered on the Groups > RADIUS configuration page. These RADIUS servers dictate how wireless clients authenticate onto the network.
Sets the Authentication Profile Name for Proxim AP-600, AP-700, AP­2000, AP-4000.
Sets the Authentication Profile Index for Proxim AP-600, AP-700, AP­2000, AP-4000.
8. Select Save when the security settings and configurations in this procedure are complete.
You may need to return to the G roups > Security configuration page to configure or reconfigure RADIUS servers.
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9. Locate the RADIUS Accounting Servers area on the Groups > SSIDs configuration page and define the settings.
Table 61 describes the settings and default values.
Table 61:
Radius Accounting Servers Fields and Default Values
Setting Default Description
RADIUS Accounting Server 1-3 (Cisco WLC, Proxim Only)
Accounting Profile Name (Proxim Only)
Accounting Profile Index (Proxim Only)
None
None
None
Pull-down menu selects RADIUS Accounting servers previously entered on the Groups > RADIUS configuration page. These RADIUS servers dictate where the AP sends RADIUS Accounting packets for this SSID/VLAN.
Sets the Accounting Profile Name for Proxim AP-600, AP-700, AP-2000, AP-4000.
Sets the Accounting Profile Index for Proxim AP-600, AP-700, AP-2000, AP-
4000.
10. Select Add when you have completed all sections. This returns you to the Groups > SSIDs page.
11. Select Save to retain these SSID configurations for the group, select Save and Apply to make the changes permanent, or select Revert to discard all unapplied changes.
What Next?
l Continue with additional Group procedures in this document as required.

Configuring Radio Settings for Device Groups

The Groups > Radio configuration page allows you to specify detailed RF-related settings for devices in a particular group.
Ifyou have existing deployed devices, you may want to use the current RF settings on those devices as a guide for
configuring the settings in your default Group.
Perform the following steps to define RF-related radio settings for groups.
1. Go to the Groups > List page and select the group for which to define radio settings by selecting the group name. Alternatively, select Add from the Groups > List page to create a new group, define a group name. In either case, the Monitor page appears.
2. Go to the Groups > Radio page. Figure 45 illustrates this page.
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