Dell PowerConnect W-Airwave 7.7 User Manual

Dell Networking

W-AirWave 7.7

User Guide

© 2013 Aruba Networks, Inc. Aruba Networks trademarks include , Aruba Networks®, Aruba Wireless Networks®, the registered Aruba the Mobile Edge Company logo, and Aruba Mobility Management System®. Dell™, the DELL™ logo, and PowerConnect™ are trademarks of Dell Inc.

Originated in the USA. All other trademarks are the property of their respective owners.

Open Source Code

Certain Aruba products include Open Source software code developed by third parties, including software code subject to the GNU General Public License (GPL), GNU Lesser General Public License (LGPL), or other Open Source Licenses. Includes software from Litech Systems Design. The IF-MAP client library copyright 2011 Infoblox, Inc. All rights reserved. This product includes software developed by Lars Fenneberg, et al. The Open Source code used can be found at this site:

http://www.arubanetworks.com/open_source

Legal Notice

The use of Aruba Networks, Inc. switching platforms and software, by all individuals or corporations, to terminate other vendors’ VPN client devices constitutes complete acceptance of liability by that individual or corporation for this action and indemnifies, in full, Aruba Networks, Inc. from any and all legal actions that might be taken against it with respect to infringement of copyright on behalf of those vendors.

July2013 | 0510897-14 Dell Networking W-AirWave 7.7 | User Guide

Introduction 13

A Unified Wireless Network Command Center 13

AirWave Management Platform 13

Controller Configuration 14

VisualRF 14

RAPIDS 14

Master Console and Failover 15

Integrating AirWave into the Network and Organizational Hierarchy 15

Administrative Roles 16

Configuring AirWave 17

Before You Begin 17

Formatting the Top Header 17

Customizing Columns in Lists 19

Resetting Pagination Records 20

Using the Pagination Widget 21

Using Export CSV for Lists and Reports 21

Defining Graph Display Preferences 22

Customizing the Dashboard 22

Adding Widgets 23

Available Widgets 23

Search Preferences 26

Setting Severe Alert Warning Behavior 27

Defining General AirWave Server Settings 28

AMP Setup > General 29

General Settings 29

Automatic Authorization Settings 30

Top Header Settings 30

Search Method 30

Home Overview Preferences 31

Display Settings 31

Device Configuration Settings 32

AMP Features 33

External Logging Settings 33

Historical Data Retention Settings 34

Firmware Upgrade Defaults 35

Additional AMP Services 36

Performance Settings 37

Defining AirWave Network Settings 38

Primary Network Interface Settings 38

Secondary Network Interface Settings 39

Network Time Protocol (NTP) Settings 39

Dell Networking W-AirWave 7.7 | User Guide Contents | 3

Static Routes 40

Creating AirWave Users 40

AirWave User Roles 42

User Roles and VisualRF 42

Creating AirWave User Roles 42

Configuring Login Message, TACACS+, RADIUS, and LDAP Authentication 47

Setting Up Login Configuration Options 47

Setting Up Single Sign-On 48

Setting Up Certificate Authentication 48

Specifying the Authentication Priority 48

Configuring RADIUS Authentication and Authorization 49

Integrating a RADIUS Accounting Server 50

Configuring TACACS+ Authentication 51

Configuring LDAP Authentication and Authorization 52

Enabling AirWave to Manage Your Devices 54

Configuring Communication Settings for Discovered Devices 55

Loading Device Firmware Onto AirWave (optional) 57

Setting Up Device Types 61

Configuring Cisco WLSE and WLSE Rogue Scanning 61

Introduction to Cisco WLSE 62

Initial WLSE Configuration 62

Adding an ACS Server for WLSE 62

Enabling Rogue Alerts for Cisco WLSE 63

Configuring WLSE to Communicate with APs 63

Discovering Devices 63

Managing Devices 63

Inventory Reporting 63

Defining Access 64

Grouping 64

Configuring IOS APs for WDS Participation 64

WDS Participation 64

Primary or Secondary WDS 64

Configuring ACS for WDS Authentication 65

Configuring Cisco WLSE Rogue Scanning 65

Configuring ACS Servers 66

Integrating AirWave with an Existing Network Management Solution (NMS) 68

Auditing PCI Compliance on the Network 69

Introduction to PCI Requirements 69

PCI Auditing 70

Enabling or Disabling PCI Auditing 71

Deploying WMS Offload 73

Overview of WMS Offload in AirWave 73

General Configuration Tasks Supporting WMS Offload in AirWave 73

Additional Information Supporting WMS Offload 74

4 | Contents Dell Network ing W-AirWave 7.7 | User Guide

Configuring and Using Device Groups 75

AirWave Groups Overview 77

Viewing All Defined Device Groups 77

Configuring Basic Group Settings 79

Adding and Configuring Group AAA Servers 86

Configuring Group Security Settings 88

Configuring Group SSIDs and VLANs 92

Configuring Radio Settings for Device Groups 95

Cisco WLC Group Configuration 99

Accessing Cisco WLC Configuration 99

Navigating Cisco WLC Configuration 99

Configuring WLANs for Cisco WLC Devices 100

Defining and Configuring LWAPP AP Groups for Cisco Devices 103

Viewing and Creating Cisco AP Groups 103

Configuring Cisco Controller Settings 104

Configuring Wireless Parameters for Cisco Controllers 105

Configuring Cisco WLC Security Parameters and Functions 105

Configuring Management Settings for Cisco WLC Controllers 106

Configuring Group PTMP Settings 106

Configuring Proxim Mesh Radio Settings 107

Configuring Group MAC Access Control Lists 109

Specifying Minimum Firmware Versions for APs in a Group 110

Comparing Device Groups 111

Deleting a Group 112

Changing Multiple Group Configurations 113

Modifying Multiple Devices 114

Using Global Groups for Group Configuration 117

Discovering, Adding, and Managing Devices 119

Device Discovery Overview 119

Discovering and Adding Devices 119

SNMP/HTTP Scanning 119

Adding Networks for SNMP/HTTP Scanning 120

Adding Credentials for Scanning 120

Defining a Scan Set 121

Running a Scan Set 122

The Cisco Discovery Protocol (CDP) 124

Authorizing Devices to AirWave from APs/Devices > New Page 124

Manually Adding Individual Devices 124

Adding Devices with the Device Setup > Add Page 125

Adding Multiple Devices from a CSV File 128

Adding Universal Devices 129

Assigning Devices to the Ignored Page 129

Unignoring a Device 130

Monitoring Devices 131

Viewing Device Monitoring Statistics 131

Dell Networking W-AirWave 7.7 | User Guide Contents | 5

Understanding the APs/Devices > Monitor Pages for All Device Types 132

Monitoring Data Specific to Wireless Devices 133

Evaluating Radio Statistics for an AP 140

Overview of the Radio Statistics Page 140

Viewing Real-Time ARM Statistics 140

Issues Summary section 141

802.11 Radio Counters Summary 141

Radio Statistics Interactive Graphs 142

Recent ARM Events Log 143

Detected Interfering Devices Table 144

Active BSSIDs Table 145

Monitoring Data for Mesh Devices 145

Monitoring Data for Wired Devices (Routers and Switches) 145

Understanding the APs/Devices > Interfaces Page 147

Auditing Device Configuration 148

Using Device Folders (Optional) 149

Configuring and Managing Devices 150

Moving a Device from Monitor Only to Manage Read/Write Mode 150

Configuring AP Settings 151

Setting a Maintenance Window for a Device 158

Configuring Device Interfaces for Switches 158

Individual Device Support and Firmware Upgrades 162

Troubleshooting a Newly Discovered Down Device 165

Setting up Spectrum Analysis in AirWave 167

Spectrum Configurations and Prerequisites 167

Setting up a Permanent Spectrum Dell AP Group 168

Configuring an Individual AP to run in Spectrum Mode 169

Configuring a Controller to use the Spectrum Profile 170

Creating and Using Templates 171

Group Templates 171

Supported Device Templates 171

Template Variables 172

Viewing and Adding Templates 172

Configuring General Template Files and Variables 175

Configuring General Templates 175

IOS Configuration File Template 176

Device Configuration File on APs/Devices > Audit Configuration Page 176

Using Template Syntax 177

Using AP-Specific Variables 177

Using Directives to Eliminate Reporting of Configuration Mismatches 177

Ignore_and_do_not_push Command 178

Push_and_exclude Command 178

Using Conditional Variables in Templates 178

Using Substitution Variables in Templates 179

Configuring Templates for Dell Networking W-Instant 180

6 | Contents Dell Network ing W-AirWave 7.7 | User Guide

Configuring Templates for AirMesh 181

Configuring Cisco IOS Templates 182

Applying Startup-config Files 182

WDS Settings in Templates 182

SCP Required Settings in Templates 183

Supporting Multiple Radio Types via a Single IOS Template 183

Configuring Single and Dual-Radio APs via a Single IOS Template 183

Configuring Cisco Catalyst Switch Templates 184

Configuring Symbol Controller / HP WESM Templates 184

Configuring a Global Template 186

Using RAPIDS and Rogue Classification 189

Introduction to RAPIDS 189

Viewing Overall Network Health on RAPIDS > Overview 189

Setting Up RAPIDS 191

RAPIDS Setup 191

Basic Configuration 191

Classification Options 192

Containment Options 192

Filtering Options 193

Additional Settings 193

Defining RAPIDS Rules 194

Controller Classification with WMS Offload 194

Device OUI Score 195

Rogue Device Threat Level 195

Viewing and Configuring RAPIDS Rules 195

Deleting or Editing a Rule 198

Recommended RAPIDS Rules 198

Using RAPIDS Rules with Additional AirWave Functions 199

Viewing Rogues on the RAPIDS > List Page 199

Overview of the RAPIDS > Detail Page 201

Viewing Ignored Rogue Devices 203

Using RAPIDS Workflow to Process Rogue Devices 203

Score Override 203

Using the Audit Log 204

Additional Resources 205

Performing Daily Administration in AirWave 207

Monitoring and Supporting AirWave with the System Pages 207

Using the System > Status Page 208

Viewing Device Events in System > Syslog & Traps 209

Using the System > Event Log Page 210

Triggers and Alerts 211

Creating New Triggers 211

Viewing, Delivering, and Responding to Triggers and Alerts 219

Using the System > Configuration Change Jobs Page 222

Using the System > Firmware Upgrade Jobs Page 222

Dell Networking W-AirWave 7.7 | User Guide Contents | 7

Using the System > Performance Page 223

Monitoring and Supporting WLAN Clients 226

Overview of the Clients Pages 227

Monitoring Your Network with the Clients > Overview Page 228

Monitoring WLAN Users in the Clients > Connected and Clients > All Pages 229

Monitoring Rogue Clients With the Clients > Rogue Clients Page 233

Supporting Guest WLAN Users With the Clients > Guest Users Page 234

Supporting VPN Users with the Clients > VPN Sessions Page 236

Supporting RFID Tags With the Clients > Tags Page 237

Evaluating and Diagnosing User Status and Issues 238

Evaluating User Status with the Clients > Client Detail Page 238

Mobile Device Access Control in Clients > Client Detail and Clients > Connected 239

Classifying Dell Devices in Client Detail 240

Quick Links for Clients on Dell Devices 240

Using the Deauthenticate Client Feature 241

Viewing a Client’s Association History 241

Viewing the Rogue Association History for a Client 242

Evaluating Client Status with the Clients > Diagnostics Page 242

Managing Mobile Devices with SOTI MobiControl and AirWave 243

Overview of SOTI MobiControl 243

Prerequisites for Using MobiControl with AirWave 243

Adding a Mobile Device Management Server for MobiControl 243

Accessing MobiControl from the Clients > Client Detail Page 244

Monitoring and Supporting AirWave with the Home Pages 244

Monitoring AirWave with the Home > Overview Page 245

Using the Home >Firewall Page 247

Viewing the Home >RF Performance Page 247

Viewing the Home >RFCapacity Page 248

Viewing the Home > Network Deviations Page 250

How Standard Deviation is Calculated 251

The Home > Search Page 252

Accessing AirWave Documentation 253

Viewing and Updating License Information 253

Configuring Your Own User Information with the Home > User Info Page 255

Supporting AirWave Servers with the Master Console 257

Using the Public Portal on Master Console 258

Adding a Managed AMP with the Master Console 259

Using Global Groups with Master Console 260

Backing Up AirWave 260

Viewing and Downloading Backups 260

Running Backup on Demand 261

Restoring from a Backup 261

Using AirWave Failover for Backup 261

Navigation Section of AirWave Failover 262

Adding Watched AirWave Stations 262

8 | Contents Dell Network ing W-AirWave 7.7 | User Guide

Logging out of AirWave 263

Creating, Running, and Emailing Reports 265

Overview of AirWave Reports 265

Reports > Definitions Page Overview 265

Reports > Generated Page Overview 267

Defining Reports 268

Using Daily Reports 274

Viewing Generated Reports 275

Using Custom Reports 275

Using the Dell Networking W License Report 276

Using the Capacity Planning Report 277

Example 277

Using the Client Inventory Report 279

Example 279

Using the Client Session Report 281

Using the Configuration Audit Report 282

Using the Device Summary Report 283

Using the Device Uptime Report 285

Using the IDS Events Report 286

Using the Inventory Report 288

Example 288

Using the Match Event Report 290

Using the Memory and CPU Utilization Report 291

Using the Network Usage Report 291

Using the New Clients Report 293

Using the New Rogue Devices Report 294

Using the PCI Compliance Report 296

Using the Port Usage Report 297

Using the RADIUS Authentication Issues Report 299

Using the RF Health Report 300

Using the Rogue Clients Report 301

Using the Rogue Containment Audit Report 302

Using the VPN Session Report 303

Emailing and Exporting Reports 304

Emailing Reports in General Email Applications 304

Emailing Reports to Smarthost 304

Exporting Reports to XML, CSV, or PDF 305

Using VisualRF 307

Features 308

Useful Terms 308

Starting VisualRF 309

Basic QuickView Navigation 309

Network View Navigation 310

Overlays 310

Display Menu 311

Dell Networking W-AirWave 7.7 | User Guide Contents | 9

Edit Menu 312

Mesh View Navigation 313

Using the Settings in the VisualRF > Setup Page 314

Server Settings 315

Location Settings 316

Location Calculation Timer Settings 317

Attenuation Settings 318

Adding a New Attenuation 319

VisualRF Resource Utilization 320

Configuring QuickView Personal Preferences 320

Increasing Location Accuracy 323

Adding Exterior Walls 324

Location Training for Stationary Devices 325

Adding Client Surveys 326

Adding Regions 328

Adding Location Probability Regions 328

Adding a Wiring Closet 329

Viewing Port Status on Deployed Switches 330

Fine-Tuning Location Service in VisualRF > Setup 331

Configuring Infrastructure 331

Deploying APs for Client Location Accuracy 331

Using QuickView to Assess RF Environments 332

Viewing a Wireless User’s RF Environment 332

Tracking Location History 333

Checking Signal Strength to Client Location 334

Viewing an AP’s Wireless RF Environment 334

Viewing a Floor Plan’s RF Environment 335

Viewing a Network, Campus, Building’s RF Environment 336

Viewing Campuses, Buildings, or Floors from a Tree View 336

Planning and Provisioning 337

Creating a New Campus 337

Creating a New Building in a Campus 338

Importing a Floor Plan 340

Editing a Floor Plan Image 341

Cropping the Floor Plan Image 341

Sizing a Non-CAD Floor Plan 342

Removing Color from a Floor Plan Image 342

Assigning Campus, Building and Floor Numbers 342

Assigning Optional Planner, Owner, or Installer Information for the Floor Plan 343

Controlling the Layers in the Uploaded Floor Plan (CAD only) 343

Error Checking of CAD Images 343

Last Steps in Editing an Uploaded Image 343

Provisioning Existing Access Points onto the Floor Plan 344

Automatically Provisioning APs onto a Floor Plan 344

Tweaking a Planning Region 347

10 | Contents Dell Networki ng W-AirWav e 7.7 | User Guide

Auto-Matching Planned Devices 347

Printing a Bill of Materials Report 347

Importing and Exporting in VisualRF 348

Exporting a campus 348

Importing from CAD 348

Batch Importing CAD Files 349

Requirements 349

Pre Processing Steps 349

Upload Processing Steps 349

Post Processing Steps 350

Sample Upload Instruction XML File 350

Common Importation Problems 350

Importing from a Dell Networking W-Series Controller 350

Pre-Conversion Checklist 350

Process on Controller 351

Process on AirWave 351

VisualRF Location APIs 351

Sample Device Location Response 351

Sample Site Inventory Response 351

About VisualRF Plan 352

Overview 352

Minimum requirements 352

VisualRF Plan Installation 352

Differences between VisualRF and VisualRF Plan 353

Index 355

Dell Networking W-AirWave 7.7 | User Guide Contents | 11

12 | Contents Dell Networki ng W-AirWav e 7.7 | User Guide

Chapter 1

Introduction

Thank you for choosing Dell Networking W-AirWave 7.7.AirWave makes it easy and efficient to manage your wireless network by combining industry-leading functionality with an intuitive user interface, enabling network administrators and helpdesk staff to support and control even the largest wireless networks in the world.

The User Guide provides instructions for the configuration and operation of Dell Networking W-AirWave. This section includes the following topics:

l "A Unified Wireless Network Command Center" on page 13

l "Integrating AirWave into the Network and Organizational Hierarchy " on page 15

If you have any questions or comments, please contact Dell support at dell.com/support.

Refer to the

Dell Networking W-AirWave 7.7 Installation Guide

for information on installing and upgrading AirWave.

A Unified Wireless Network Command Center

Dell Networking W-AirWave 7.7 is the only network management software that offers you a single intelligent console from which to monitor, analyze, and configure wireless networks in automatic fashion. Whether your wireless network is simple or a large, complex, multi-vendor installation, AirWave manages it all.

AirWave supports hardware from leading wireless vendors including the following:

l Dell Networking W-Series

l Aruba Networks®

l Avaya™

l Cisco® (Aironet and WLC)

l Enterasys®

l Juniper Networks®

l LANCOM Systems

l Meru Networks®

l Nortel Networks™

l ProCurve™ by HP®

l Proxim®

l Symbol™

l Trapeze™

l Tropos™

and many others.

The components of AirWave are described in the next section.

AirWave Management Platform

The AirWave Management Platform (AMP) is the centerpiece of AirWave, offering the following functions and benefits:

l Core network management functionality:

n Network discovery

Dell Networking W-AirWave 7.7 | User Guide Introduction | 13

n Configuration of APs & controllers

n Automated compliance audits

n Firmware distribution

n Monitoring of every device and user connected to the network

n Real-time and historical trend reports

l Granular administrative access

n Role-based (for example, Administrator contrasted with Help Desk)

n Network segment (for example, Retail Store network contrasted with Corporate HQ network)

l Flexible device support

n Thin, thick, mesh network architecture

n Multi-vendor support

n Current and legacy hardware support

Controller Configuration

AirWave supports global and group-level configuration of Dell Networking W-Series ArubaOS (AOS), the operating system, software suite, and application engine that operates mobility and centralizes control over the entire mobile environment. For a complete description of Dell Networking W-Series ArubaOS, refer to the Dell Networking W-Series ArubaOS User Guide for your specific version.

AirWave consolidates and pushes global controller configurations from within AirWave.

Two pages in AirWave support controller configuration:

l Device Setup > Dell Configuration for global Dell Configuration. This page is available if Use Global Dell

Configuration is set to Yes in AMP Setup > General.

l Groups > Controller Config for group-level configuration.

For additional information that includes a comprehensive inventory of all pages and settings that support Dell Networking W Configuration, refer to the Dell Networking W-AirWave 7.7 Controller Configuration Guide.

VisualRF

VisualRF is a powerful tool for monitoring and managing radio frequency (RF) dynamics within your wireless network, to include the following functions and benefits:

l Accurate location information for all wireless users and devices

l Up-to-date heat maps and channel maps for RF diagnostics

n Adjusts for building materials

n Supports multiple antenna types

l Floor plan, building, and campus views

l Visual display of errors and alerts

l Easy import of existing floor plans and building maps

l Planning of new floor plans and AP placement recommendations

RAPIDS

RAPIDS is a powerful and easy-to-use tool for monitoring and managing security on your wireless network, to include the following features and benefits:

l Automatic detection of unauthorized wireless devices

l Rogue device classification that supports multiple methods of rogue detection

14 | Introduction Dell Networki ng W-AirWave 7.7 | User Guide

l Wireless detection:

n Uses authorized wireless APs to report other devices within range.

n Calculates and displays rogue location on VisualRF map.

l Wired network detection:

n Discovers rogue APs located beyond the range of authorized APs/sensors.

n Queries routers and switches.

n Ranks devices according to the likelihood they are rogues.

n Multiple tests to eliminate false positive results.

n Provides rogue discovery that identifies the switch and port to which a rogue device is connected.

Master Console and Failover

The Dell Networking W-AirWave Master Console and Failover tools enable network-wide information in easy-tounderstand presentation, to entail operational information and high-availability for failover scenarios. The benefits of these tools include the following:

l Provides network-wide visibility, even when the WLAN grows to 50,000+ devices

l Executive Portal allows executives to view high-level usage and performance data

l Aggregated alerts

l Failover

n Many-to-one failover

n One-to-one failover

The Master Console and Failover servers can be configured with a Device Down trigger that generates an alert if communication is lost. In addition to generating an alert, the Master Console or Failover server can also send email or NMS notifications about the event.

Integrating AirWave into the Network and Organizational Hierarchy

AirWave generally resides in the NOC and communicates with various components of your WLAN infrastructure. In basic deployments, AirWave communicates solely with indoor wireless access points (and WLAN controllers over the wired network. In more complex deployments, AirWave seamlessly integrates and communicates with authentication servers, accounting servers, TACACS+ servers, LDAP servers, routers, switches, network management servers, wireless IDS solutions, helpdesk systems, indoor wireless access points, mesh devices. AirWave has the flexibility to manage devices on local networks, remote networks, and networks using Network Address Translation (NAT). AirWave communicates over-the-air or over-the-wire using a variety of protocols.

The power, performance, and usability of AirWave become more apparent when considering the diverse components within a WLAN. Table 1 itemizes some example network components.

Table 1:

Component Description

Autonomous AP Standalone device which performs radio and authentication functions

Components of a WLAN

Thin AP Radio-only device coupled with WLAN controller to perform authentication

WLAN controller Used in conjunction with thin APs to coordinate authentication and roaming

Dell Networking W-AirWave 7.7 | User Guide Introduction | 15

Component Description

NMS Network Management Systems and Event Correlation (OpenView, Tivoli, and so forth)

RADIUS Authentication

RADIUS authentication servers (Funk, FreeRADIUS, ACS, or IAS)

RADIUS Accounting AirWave itself serves as a RADIUS accounting client

Wireless Gateways Provide HTML redirect and/or wireless VPNs

TACACS+ and LDAP Used to authenticate AirWave administrative users

Routers/Switches Provide AirWavewith data for user information and AP and Rogue discovery

Help Desk Systems Remedy EPICOR

Rogue APs Unauthorized APs not registered in the AirWave database of managed APs

Administrative Roles

The flexibility of AirWave enables it to integrate seamlessly into your business hierarchy as well as your network topology.AirWave facilitates various administrative roles to match each individual user's role and responsibility:

l A Help Desk user can be given read-only access to monitoring data without being permitted to make configuration

changes.

l A U.S.-based network engineer can be given read-write access to manage device configurations in North America,

but not to control devices in the rest of the world.

l A security auditor can be given read-write access to configure security policies across the entire WLAN.

l NOC personnel can be given read-only access to monitoring all devices from the Master Console.

16 | Introduction Dell Networki ng W-AirWave 7.7 | User Guide

Configuring AirWave

This section contains the following procedures to deploy initial AirWave configuration:

l "Formatting the Top Header" on page 17

l "Customizing Columns in Lists" on page 19

l "Resetting Pagination Records" on page 20

l "Using the Pagination Widget" on page 21

l "Using Export CSV for Lists and Reports" on page 21

l "Defining Graph Display Preferences" on page 22

l "Customizing the Dashboard" on page 22

l "Setting Severe Alert Warning Behavior" on page 27

l "Defining General AirWave Server Settings" on page 28

l "Defining AirWave Network Settings" on page 38

l "Creating AirWave User Roles" on page 42

l "Creating AirWave Users" on page 40

l "Configuring Login Message, TACACS+, RADIUS, and LDAP Authentication" on page 47

l "Enabling AirWave to Manage Your Devices" on page 54

l "Setting Up Device Types" on page 61

l "Configuring Cisco WLSE and WLSE Rogue Scanning" on page 61

l "Configuring ACS Servers" on page 66

l "Integrating AirWave with an Existing Network Management Solution (NMS) " on page 68

l "Auditing PCI Compliance on the Network" on page 69

l "Deploying WMS Offload" on page 73

Chapter 2

Additional configurations are available after basic configuration is complete.

Before You Begin

Remember to complete the required configurations in this chapter before proceeding. Dell support remains available to you for any phase of AirWave installation.

Formatting the Top Header

The Dell Networking W-AirWave interface centers around a horizontal row of tabs with nested subtabs.

A row of statistics hyperlinks called Top Header Stats above the tabs represents commonly used subtabs. These hyperlinks provide the ability to view certain key statistics by mousing over, such as number and type of Down devices, and serve as shortcuts to frequently viewed subtabs. Figure 1 illustrates the navigation bar. More information on hyperlinks, tabs, and subtabs is a available in the Dell Networking W-AirWave 7.7 Installation Guide.

Dell Networking W-AirWave 7.7 | User Guide Configuring AirWave | 17

Figure 1 Navigation Bar Displaying Down Device Statistics

You can control the Top Header Stats links that appear from the AMP Setup > General page, as described in "Defining

General AirWave Server Settings" on page 28. Top Header Stats can also be customized for individual users on the

Home > User Info page. There you can select the statistics to display for certain device types and override the AMP Setup page.

All possible display options for users are show in Figure 2.

A confirmation message does not appear when you make modifications to the Top Header Stats.

Refer to "Configuring Your Own User Information with the Home > User Info Page" on page 255 for more information.

Figure 2 Home > User Info Top Header Stats Display Options

You can also set the severity level of critical alerts displayed for a user role. For details including a description of what constitutes a severe alert, see "Setting Severe Alert Warning Behavior" on page 27.

18 | Configuring AirWave Dell Networki ng W-AirWave 7.7 | User Guide

Customizing Columns in Lists

Customize the columns for any list table selecting Choose Columns, as shown in the figure below. Use the up/down arrows to change the order in which the column heads appear.

Figure 3 Choose Columns Drop down List

More information about the universal list elements is available in "Common List Settings" in the Dell Networking WAirWave 7.7 Installation Guide.

You can also control which column heads appear for each user role. Navigate to the Home > User Info page, and then select Yes in the Customize Columns for Other Roles field. This exposes the Choose Columns for Roles drop down menu in all tables shown in Figure 4.

The first column shows the user roles that were customized, if any. The second column allows you to establish left-toright columns and order them using the arrows.

Dell Networking W-AirWave 7.7 | User Guide Configuring AirWave | 19

Figure 4 Table with Choose Columns for Roles Menu Selected

Resetting Pagination Records

To control the number of records in any individual list, select the link with Records Per Page mouseover text at the top left of the table, as shown in Figure 5. AirWave remembers each list’s pagination preferences.

Figure 5 Records Per Page Drop Down Menu

To reset all Records Per Page preferences, click the Reset reset button in the Display Preferences section of the Home > User Info page, as shown in Figure 6.

20 | Configuring AirWave Dell Networki ng W-AirWave 7.7 | User Guide

Figure 6 Home > User Info > Display Preferences section

Using the Pagination Widget

The pagination widget is located at the top and bottom of every list table, as shown in Figure 7.

Figure 7 Pagination Widget

Use the down arrow next to Page 1 to see all the page numbers for that table in a drop down menu. From here, you can jump to any portion of the table. Select the > symbol to jump to the next page, and >| to jump to the last page.

Using Export CSV for Lists and Reports

Some tables have a Export CSV setting you can use export the data as a spreadsheet. See Figure 8 for an example of a list with the Export CSV option selected.

Figure 8 List with CSV Export Selected

AirWave also enables CSV exporting of all report types. For more information, see "Exporting Reports to XML, CSV, or

PDF" on page 305.

Dell Networking W-AirWave 7.7 | User Guide Configuring AirWave | 21

Defining Graph Display Preferences

Many of the graphs in AirWave are Highcharts, which allow you to adjust the graph settings attributes as shown in

Figure 9.

Figure 9 Interactive Graphs on the Home > Overview Page

Highcharts are built with JavaScript, so the graphs can run directly through your browser without the need for additional client-side plugins. This makes it possible to view your AirWave charts on a mobile device.

These charts can be used and customized as follows.

l A Time Range selector in the upper right portion of the charts (including pop-up charts) allows you to select a

common or a custom date range for your data. The preconfigured ranges for AirWave charts are current 2 hours, 1 day, 1 week, and 1 year.

l Drop-down menus are available for viewing client and usage for specific SSIDs and/or all SSIDs. A search field is

available to help you quickly find a specific WLAN.

You can select up to six options from each drop-down menu. Once selected, each option will appear in the colorcoded legend below the chart. Clicking on an option in this legend will disable or enable that information in the graph. Note that even if an option is disabled from viewing in the graph, that option will still remain in the legend until you deselect it from the drop-down menu.

l Max and Avg options allow you to change the chart view to show the maximum or average client and usage

information.

l Plot points display within the chart at varying intervals, depending on the selected time range. Tooltips and a plot

line appear as you hover over each plot point, showing you the detailed information for that specific time.

l Click on any chart to view a pop-up version. In this version, you can easily zoom in on a range of data by using your

mouse to drag a rectangle in the chart. While you are zoomed in, a Reset zoom button appears, enabling you to return to the original view. The pop-up charts also include a legend that displays the Last, Min, Max, and Avg values for the selected graph.

l Some charts include a drop-down option next to the graph title. For example, on the APs/Devices > Monitor page

for Radio Statistics, you can select the drop-down beside the graph title to view a graph for Client, Usage, Radio Channel, Radio Noise, Radio Power, Radio Errors, and 802.11 Counters information. In prior versions of AirWave, these graphs appeared as separate tabs.

Customizing the Dashboard

You can rearrange or remove widgets appearing on the Home > Overview dashboard by selecting the Customize link to the right of this window, as shown in Figure 10.

22 | Configuring AirWave Dell Networki ng W-AirWave 7.7 | User Guide

Figure 10 Customize Button on the Home > Overview Page

The Customize workspace that appears is shown in Figure 11.

Figure 11 Customize Overview Page

Adding Widgets

The Home > Overview page displays the currently selected widgets (charts/graphs). You can change the widgets on this page by selecting the Customize link in the upper-right corner.

The Available Widgets section on the left holds all available graphical elements (widgets). Select any blue widget tile with a verbal description enclosed, and it immediately turns into a graphical element with a description.

Drag the widgets you want to appear on the Home > Overview dashboard across to the gridlines and arrange them in the right section, within the gridlines. A widget snaps back to the nearest available gridline if you drop it across two or more lines and turns red if you attempt to place it over gridlines already occupied by widgets. Widgets with a green top banner are properly placed and set to appear when you select Save. Widgets that remain in the left section will not appear; although they can be reinstated by selecting Restore Defaults.

Available Widgets

Table 2 describes the list of available widgets along with a description for each. Note that when a widget is enabled, the

information that displays can vary based on the user’s permission level. Certain roles, for example, limit the top folder that a user can view.

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Table 2:

Available Widgets

Widget Description

The Client graph is enabled by default and, by default, shows the maximum number of attached clients over the last two hours. Select the Show All link to view more specific client information on the graph, such as the total and average clients for a specific SSID, the maximum VPN sessions, etc. The available check boxes within this graph are determined by the SSIDs that AirWave is aware of from polling the device.

Client/Usage Graphs

Monitoring and Config Pie

The Usage graph is enabled by default and, by default, shows the average bits-per-second in/out information and average VPN in/out information. Select the Show All link to view usage information for specific SSIDs. The available checkboxes within this graph are determined by by the SSIDs that AirWave is aware of from polling the device. The information in these graphs is color coded to match the selected check boxes.

The Monitoring Status pie shows the percentage of total devices that are up and the number and percentage of devices that are currently down. Clicking within this pie chart takes you to the APs/Devices > Down page. The Configuration Compliance pie shows the percentage of devices that are mismatched, good, unknown, and those with auditing disabled. It also provides a summary of the total number of devices that are mismatched. Clicking within this pie chart takes you to the APs/Devices > Mismatch page. These pie charts are enabled by default.

Alert Summary

Quick Links

RAPIDS: Acknowledged

RAPIDS: Classification Pie

The Alert Summary table is enabeld by default and provides the number of AirWave alerts, IDS events, and RADIUS authentication issues over the last 2 hours, the last 24 hours, and the total since the last AirWavereboot.

l Click on AirWave Alert s to drill down to more detailed alert information.

This information displays in the current page. You can return to the Alert Summary graph by selecting the Home Overview link.

l Click on I DS Events to drill to more detailed event information. This link

takes you to the RAPIDS > I DS Events page.

l Click on RADIUS Authentication Issues to drill to more detailed RADIUS

authentication information. This information displays in the current page. You can return to the Alert Summary graph by selecting the Home Overview link.

The Quick Links section is enabled by default. This section provides the user with easy navigation to a specific folder, group, report, or common task.

The Acknowledged RAPIDS Devices pie chart shows the percentage of acknowledged and unacknowledged RAPIDS that the user has visibility into. The RAPIDS information appears from the moment a rogue is discovered until it is deleted. Ignored rogues, however, are not included in this chart. This chart also displays on the RAPIDS > Overview page.

The RAPIDS: Classification Pie shows the percentage of devices classified as Valid, Suspected Neighbor, Suspected Valid, Suspected Rogue, Rogue, and Neighbor that are attached to AirWave. The RAPIDS information appears from the moment a rogue is discovered until it is deleted. Ignored rogues, however, are not included in this chart. This pie chart can also be viewed on the RAPIDS > Overview page.

The RAPIDS: Classification Summary table shows the number of devices

RAPIDS: Classification Summary

classified as Valid, Suspected Valid, Neighbor, Suspected Neighbor, Suspected Rogue, Rogue, and Unclassified that are attached to AirWave. In addition, contained rogue information will appear if Manage rogue AP containment is set to Yes on the RAPIDS > Setup page.

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Widget Description

The RAPIDS information appears from the moment a rogue is discovered until it is deleted. Note that ignored rogues are not included in this chart. This table can also be viewed on the RAPIDS > Overview page.

The IDS Events table shows the number and type of attacks logged by the

IDS Events

RAPIDS: OS Pie

RAPIDS: OS Summary

Top Folders By AP Usage

intrusion detection system over the last 2 hours, the last 24 hours, and the total since the last AirWave reboot. This is the same table that displays on the RAPIDS > O verview page.

The RAPIDS: O S Pie chart shows the top 9 rogue devices by OS, Others, Unknown, and Not Scanned. The RAPIDS information appears from the moment a rogue is discovered until it is deleted. Note that ignored rogues are not included in this chart. This pie chart can also be viewed on the RAPIDS > Overview page.

The RAPIDS: O S Summary table shows the top 9 rogue devices by OS, Others, Unknown, and Not Scanned. The RAPIDS information appears from the moment a rogue is discovered until it is deleted. Note that ignored rogues are not included in this chart. This table can also be viewed on the RAPIDS > Overview page.

This chart lists the folders and the number of APs in each folder whose usage is greater than the cutoff (or usage threshold). The cutoff represents 75% of the maximum usage, where the maximum usage is the AP with the highest usage regardless of the folder in which it resides. The cutoff value is displayed within the title, and this value can vary. The chart takes into account approved APs with radios based on the last 24 hours. In addition, this chart is updated every hour.

Top Folders By A Radio Channel Usage

Top Folders By BG Radio Channel Usage

Top Folders By A Radio Client Count

This chart shows the folders and the number of A radios (5GHz) in each folder whose channel usage is greater than the cutoff (or usage threshold) as measured by Mbps. This cutoff is on the on the AMP Setup > General page using the Configure Channel Busy T hreshold option. If this option is not configured, then the cutoff is 75% of the ‘maximum,’ where the ‘maximum’ refers to the AP that has the highest usage regardless of the folder in which it resides. The cutoff value is displayed within the title, and this value can vary. This chart takes into account approved APs with ‘A’ radios based on the last 24 hours. In addition, this chart is updated every hour.

This chart shows the folders and the number of BG radios (2.4GHz) in each folder whose channel usage is greater than the cutoff (or usage threshold) as measured by Mbps. This cutoff is on the on the AMP Setup > General page using the Configure Channel Busy T hreshold option. If this option is not configured, then the cutoff is 75% of the ‘maximum,’ where the ‘maximum’ refers to the AP that has the highest usage regardless of the folder in which it resides. The cutoff value is displayed within the title, and this value can vary. This chart takes into account approved APs with ‘BG’ radios based on the last 24 hours. In addition, this chart is updated every hour.

This chart shows the folders and the number of A radios (5GHz) in each folder whose client count is greater than the cutoff. The cutoff represents 75% of the ‘maximum,’ where the ‘maximum’ is the radio that has the highest client count regardless of the folder. The cutoff value is displayed within the title and can vary. This chart takes into account approved APs with A radios based on the last 24 hours. In addition, this chart is updated every hour.

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Widget Description

This chart shows the folders and the number of BG radios (2.4GHz) in each

folder whose client count is greater than the cutoff. The cutoff represents Top Folders By BG Radio Client Count

Top Clients By Total Traffic

75% of the ‘maximum,’ where the ‘maximum’ is the radio that has the highest

client count regardless of the folder. The cutoff value is displayed within the

title and can vary. This chart takes into account approved APs with BG radios

based on the last 24 hours. In addition, this chart is updated every hour.

The widget looks at currently connected clients as well has client historical

information over the past 24 hours and then displays the top 10 clients with

the must usage. You can click on a MAC address to view more information

about any of the clients that display on this table. This table is updated every

hour.

Clients By AOS Device Type

Clients By Device Type

Clients By Device Mfgr

Clients By Device Model

Clients By Mfgr & Model

Clients By Device OS

Clients By Device OS Detail

Clients By Network Vendor