Dell PowerConnect W-Airwave 7.5 User Manual
Dell PowerConnect W-
AirWave 7.5
User Guide
Copyright
© 2012 Aruba Networks, Inc. Aruba Networks trademarks include , Aruba Networks®, Aruba Wireless
Networks®, the registered Aruba the Mobile Edge Company logo, and Aruba Mobility Management System®. Dell™, the DELL™
logo, and PowerConnect™ are trademarks of Dell Inc.
All rights reserved. Specifications in this manual are subject to change without notice.
Originated in the USA. All other trademarks are the property of their respective owners.
Open Source Code
Certain Aruba products include Open Source software code developed by third parties, including software code subject to the GNU
General Public License (GPL), GNU Lesser General Public License (LGPL), or other Open Source Licenses. Includes software from
Litech Systems Design. The IF-MAP client library copyright 2011
Infoblox, Inc. All rights reserved. This product includes software developed by Lars Fenneberg, et al. The Open Source code used
can be found at this site:
http://www.arubanetworks.com/open_source
Legal Notice
The use of Aruba Networks, Inc. switching platforms and software, by all individuals or corporations, to terminate other vendors’
VPN client devices constitutes complete acceptance of liability by that individual or corporation for this action and indemnifies, in
full, Aruba Networks, Inc. from any and all legal actions that might be taken against it with respect to infringement of copyright on
behalf of those vendors.
Dell PowerConnect W-AirWave 7.5 | User Guide 0510897-10 | Aug 2012
Contents
Chapter 1 Introduction.......................................................................................................................... 1
A Unified Wireless Network Command Center .............................................................................1
AirWave Management Platform ..............................................................................................1
Dell PowerConnect W Configuration......................................................................................2
VisualRF........................................................................................................................................ 2
RAPIDS.........................................................................................................................................2
Master Console and Failover....................................................................................................3
Integrating AirWave into the Network and Organizational Hierarchy ......................................3
Administrative Roles ..................................................................................................................4
Chapter 2 Installing and Getting Started ........................................................................................... 5
Hardware Requirements and Installation Media..........................................................................5
Supported Browsers..........................................................................................................................5
Installing Linux CentOS 6.2 (Phase 1)..............................................................................................6
Installing AirWave Software (Phase 2)........................................................................................... 6
Getting Started............................................................................................................................6
Step 1: Configuring Date and Time..................................................................................6
Step 2: Checking for Prior Installations .......................................................................... 7
Step 3: Installing AMP Software...................................................................................... 7
Step 4: Checking the AirWave Installation ....................................................................7
Step 5: Assigning an IP Address to the AirWave System ...........................................8
Step 6: Naming the AirWave Network Administration System ..................................8
Step 7: Generating AMP’s SSL Certificate.....................................................................8
Step 8: Changing the Default Root Password................................................................ 8
Completing the Installation .......................................................................................................9
Upgrading AirWave............................................................................................................................ 9
Configuring and Mapping Port Usage for AMP........................................................................... 9
AirWave Navigation Basics............................................................................................................ 10
Status Section...........................................................................................................................11
Navigation Section...................................................................................................................12
Activity Section.........................................................................................................................14
Help Links in the UI...................................................................................................................15
Common List Settings ..............................................................................................................15
Buttons and Icons .................................................................................................................... 16
Getting Started with AirWave ........................................................................................................17
Chapter 3 Configuring AirWave......................................................................................................... 19
Before You Begin.............................................................................................................................. 19
Formatting the Top Header ............................................................................................................. 19
Customizing Columns in Lists .........................................................................................................20
Resetting Pagination Records........................................................................................................21
Using the Pagination Widget..........................................................................................................22
Using Export CSV for Lists and Reports........................................................................................22
Defining Graph Display Preferences............................................................................................. 22
Customizing the Dashboard............................................................................................................23
Adding Widgets ........................................................................................................................ 23
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Available Widgets .................................................................................................................... 24
Customized Search ..........................................................................................................................26
Setting Severe Alert Warning Behavior .......................................................................................27
Defining General AirWave Server Settings .................................................................................27
AMP Setup > General ..............................................................................................................27
General Settings...............................................................................................................28
Automatic Authorization Settings.................................................................................. 29
Top Header Settings ........................................................................................................ 29
Search Preferences......................................................................................................... 29
Home Overview Settings................................................................................................. 30
Display Settings................................................................................................................30
Device Configuration Settings .......................................................................................31
AMP Features ................................................................................................................... 31
External Logging Settings ............................................................................................... 32
Historical Data Retention Settings ................................................................................ 32
Firmware Upgrade Defaults ...........................................................................................33
Additional AMP Services................................................................................................34
Performance Settings...................................................................................................... 34
Defining AirWave Network Settings .............................................................................................35
Primary Network Interface Settings ..................................................................................... 36
Secondary Network Interface Settings................................................................................ 36
Network Time Protocol (NTP) Settings.................................................................................37
Static Routes .............................................................................................................................37
AirWave User Roles.........................................................................................................................37
User Roles and VisualRF ......................................................................................................... 38
Creating AirWave User Roles.................................................................................................38
Creating AirWave Users.................................................................................................................. 41
Configuring Login Message, TACACS+, RADIUS, and LDAP Authentication......................... 43
Setting Up Login Configuration Options................................................................................44
Setting up Single Sign-On .......................................................................................................44
Specifying the Authentication Priority.................................................................................. 44
Configuring RADIUS Authentication and Authorization ....................................................45
Integrating a RADIUS Accounting Server............................................................................ 46
Configuring TACACS+ Authentication .................................................................................. 46
Configuring Cisco ACS to Work with AirWave............................................................ 47
Configuring LDAP Authentication and Authorization.........................................................48
Enabling AirWave to Manage Your Devices................................................................................ 50
Configuring Communication Settings for Discovered Devices.........................................50
Loading Device Firmware Onto AirWave (optional)...........................................................52
Overview of the Device Setup > Upload Firmware & Files Page .............................52
Loading Firmware Files onto AirWave.......................................................................... 53
Using Web Auth Bundles in AirWave...........................................................................55
Setting Up Device Types ................................................................................................................. 55
Configuring Cisco WLSE and WLSE Rogue Scanning................................................................ 56
Introduction to Cisco WLSE.................................................................................................... 56
Initial WLSE Configuration ......................................................................................................56
Adding an ACS Server for WLSE ................................................................................... 57
Enabling Rogue Alerts for Cisco WLSE ........................................................................57
Configuring WLSE to Communicate with APs ............................................................. 57
Discovering Devices........................................................................................................57
Managing Devices ........................................................................................................... 58
Inventory Reporting .........................................................................................................58
Defining Access ...............................................................................................................58
Grouping ............................................................................................................................58
Configuring IOS APs for WDS Participation ........................................................................ 58
WDS Participation............................................................................................................ 58
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Primary or Secondary WDS ...........................................................................................59
Configuring ACS for WDS Authentication............................................................................ 59
Configuring Cisco WLSE Rogue Scanning...........................................................................59
Configuring ACS Servers................................................................................................................. 61
Integrating AirWave with an Existing Network Management Solution (NMS) ..................... 62
Auditing PCI Compliance on the Network....................................................................................63
Introduction to PCI Requirements ......................................................................................... 63
PCI Auditing...............................................................................................................................63
Enabling or Disabling PCI Auditing........................................................................................ 64
Deploying WMS Offload..................................................................................................................65
Overview of WMS Offload in AirWave ................................................................................. 65
General Configuration Tasks Supporting WMS Offload in AirWave...............................66
Additional Information Supporting WMS Offload...............................................................66
Chapter 4 Configuring and Using Device Groups........................................................................... 67
AirWave Groups Overview .............................................................................................................68
Viewing All Defined Device Groups ...................................................................................... 69
Configuring Basic Group Settings .................................................................................................70
Adding and Configuring Group AAA Servers............................................................................... 77
Configuring Group Security Settings............................................................................................. 79
Configuring Group SSIDs and VLANs ...........................................................................................82
Configuring Radio Settings for Device Groups............................................................................85
Cisco WLC Group Configuration ....................................................................................................88
Accessing Cisco WLC Configuration .................................................................................... 89
Navigating Cisco WLC Configuration.................................................................................... 89
Configuring WLANs for Cisco WLC Devices........................................................................89
Defining and Configuring LWAPP AP Groups for Cisco Devices.....................................92
Viewing and Creating Cisco AP Groups ............................................................................... 92
Configuring Cisco Controller Settings................................................................................... 93
Configuring Wireless Parameters for Cisco Controllers....................................................93
Configuring Cisco WLC Security Parameters and Functions............................................94
Configuring Management Settings for Cisco WLC ............................................................94
Configuring Group PTMP Settings................................................................................................. 95
Configuring Proxim Mesh Radio Settings..................................................................................... 95
Configuring Group MAC Access Control Lists............................................................................. 97
Specifying Minimum Firmware Versions for APs in a Group....................................................97
Comparing Device Groups .............................................................................................................. 98
Deleting a Group...............................................................................................................................99
Changing Multiple Group Configurations .....................................................................................99
Modifying Multiple Devices.......................................................................................................... 101
Using Global Groups for Group Configuration ...........................................................................104
Chapter 5 Discovering, Adding, and Managing Devices ............................................................ 107
Device Discovery Overview.......................................................................................................... 107
Discovering and Adding Devices................................................................................................. 107
SNMP/HTTP Scanning .......................................................................................................... 108
Adding Networks for SNMP/HTTP Scanning............................................................108
Adding Credentials for Scanning................................................................................. 108
Defining a Scan Set .......................................................................................................109
Running a Scan Set........................................................................................................ 110
The Cisco Discovery Protocol (CDP)................................................................................... 112
Authorizing Devices to AirWave from APs/Devices > New Page..................................112
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Manually Adding Individual Devices...................................................................................112
Adding Devices with the Device Setup > Add Page ................................................113
Adding Multiple Devices from a CSV File................................................................... 115
Adding Universal Devices............................................................................................. 117
Assigning Devices to the Ignored Page ............................................................................. 117
Unignoring a Device...............................................................................................................117
Monitoring Devices........................................................................................................................118
Viewing Device Monitoring Statistics.................................................................................118
Understanding the APs/Devices > Monitor Pages for All Device Types......................119
Monitoring Data Specific to Wireless Devices.................................................................120
Evaluating Radio Statistics for an AP..................................................................................126
Overview of the Radio Statistics Page .......................................................................126
Viewing Real-Time ARM Statistics .............................................................................126
Issues Summary section...............................................................................................127
802.11 Radio Counters Summary .................................................................................127
Radio Statistics Interactive Graphs ............................................................................128
Recent ARM Events Log................................................................................................ 129
Detected Interfering Devices Table............................................................................130
Active BSSIDs Table...................................................................................................... 131
Monitoring Data for Mesh Devices .....................................................................................131
Monitoring Data for Wired Devices (Routers and Switches) ......................................... 132
Understanding the APs/Devices > Interfaces Page......................................................... 134
Auditing Device Configuration ............................................................................................. 136
Using Device Folders (Optional)...........................................................................................136
Configuring and Managing Devices............................................................................................137
Moving a Device from Monitor Only to Manage Read/Write Mode.............................. 138
Configuring AP Settings ........................................................................................................ 139
Setting a Maintenance Window for a Device ................................................................... 144
Configuring Device Interfaces for Switches......................................................................145
Individual Device Support and Firmware Upgrades.........................................................147
Troubleshooting a Newly Discovered Down Device................................................................ 149
Setting up Spectrum Analysis in AirWave .................................................................................151
Spectrum Configurations and Prerequisites......................................................................151
Setting up a Permanent Spectrum Dell AP Group............................................................151
Configuring an Individual AP to run in Spectrum Mode .................................................. 152
Configuring a Controller to use the Spectrum Profile ...................................................... 153
Chapter 6 Creating and Using Templates...................................................................................... 155
Group Templates ............................................................................................................................155
Supported Device Templates ...............................................................................................155
Template Variables ................................................................................................................ 156
Viewing and Adding Templates ...................................................................................................156
Configuring General Template Files and Variables ..................................................................159
Configuring General Templates ........................................................................................... 159
IOS Configuration File Template .................................................................................. 160
Device Configuration File on APs/Devices > Audit Configuration Page ...............160
Using Template Syntax..........................................................................................................161
Using Directives to Eliminate Reporting of Configuration Mismatches........................161
Ignore_and_do_not_push Command .........................................................................161
Push_and_exclude Command .....................................................................................161
Using Conditional Variables in Templates..........................................................................162
Using Substitution Variables in Templates ........................................................................ 162
Using AP-Specific Variables ................................................................................................ 163
Configuring Templates for Dell PowerConnect W-Instant ..................................................... 164
Configuring Templates for AirMesh ............................................................................................165
Configuring Cisco IOS Templates ................................................................................................165
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Applying Startup-config Files ...............................................................................................166
WDS Settings in Templates ..................................................................................................166
SCP Required Settings in Templates...................................................................................167
Supporting Multiple Radio Types via a Single IOS Template..........................................167
Configuring Single and Dual-Radio APs via a Single IOS Template..............................167
Configuring Cisco Catalyst Switch Templates........................................................................... 168
Configuring Symbol Controller / HP WESM Templates............................................................ 168
Configuring a Global Template.....................................................................................................170
Chapter 7 Using RAPIDS and Rogue Classification..................................................................... 173
Introduction to RAPIDS .................................................................................................................173
Viewing Overall Network Health on RAPIDS > Overview........................................................ 174
Setting Up RAPIDS ......................................................................................................................... 175
Basic Configuration................................................................................................................175
Rogue Containment Options .................................................................................................177
Additional Settings .................................................................................................................178
Defining RAPIDS Rules..................................................................................................................178
Controller Classification with WMS Offload......................................................................179
Device OUI Score ...................................................................................................................179
Rogue Device Threat Level...................................................................................................180
Viewing and Configuring RAPIDS Rules............................................................................. 180
Deleting or Editing a Rule.............................................................................................. 182
Recommended RAPIDS Rules.............................................................................................. 182
Using RAPIDS Rules with Additional AirWave Functions ............................................... 182
Viewing Rogues on the RAPIDS > List Page..............................................................................183
Overview of the RAPIDS > Detail Page....................................................................................... 185
Viewing Ignored Rogue Devices..........................................................................................186
Using RAPIDS Workflow to Process Rogue Devices....................................................... 186
Score Override................................................................................................................................187
Using the Audit Log ........................................................................................................................ 188
Additional Resources..................................................................................................................... 188
Chapter 8 Performing Daily Administration in AirWave.............................................................. 189
Monitoring and Supporting AirWave with the System Pages ................................................189
Using the System > Status Page.......................................................................................... 189
Viewing Device Events in System > Syslog & Traps........................................................191
Using the System > Event Log Page.................................................................................... 192
Viewing, Delivering and Responding to Triggers and Alerts .......................................... 193
Viewing Triggers.....................................................................................................................193
Creating New Triggers .......................................................................................................... 193
Setting Triggers for Devices......................................................................................... 196
Setting Triggers for Interfaces and Radios................................................................ 197
Setting Triggers for Discovery ..................................................................................... 197
Setting Triggers for Clients...........................................................................................198
Setting Triggers for RADIUS Authentication Issues ................................................199
Setting Triggers for IDS Events.................................................................................... 199
Setting Triggers for AirWave Health........................................................................... 200
Delivering Triggered Alerts...................................................................................................200
Viewing Alerts.........................................................................................................................200
Responding to Alerts..............................................................................................................201
Monitoring and Supporting WLAN Clients.................................................................................202
Overview of the Clients Pages ............................................................................................. 202
Monitoring WLAN Users in the Clients > Connected and Clients > All Pages............. 203
Monitoring Rogue Clients With the Clients > Rogue Clients Page................................. 206
Dell PowerConnect W-AirWave 7.5 | User Guide | vii
Supporting Guest WLAN Users With the Clients > Guest Users Page .........................207
Supporting VPN Users with the Clients > VPN Sessions Page ...................................... 209
Supporting RFID Tags With the Clients > Tags Page ....................................................... 209
Evaluating and Diagnosing User Status and Issues.................................................................210
Evaluating User Status with the Clients > Client Detail Page ......................................... 210
Mobile Device Access Control in Clients > Client Detail and Clients > Connected ..
211
Classifying Dell Devices in Client Detail.....................................................................212
Quick Links for Clients on Dell Devices ...................................................................... 213
Using the Deauthenticate Client Feature ................................................................... 213
Viewing a Client’s Association History.......................................................................213
Viewing the Rogue Association History for a Client................................................. 213
Evaluating Client Status with the Clients > Diagnostics Page........................................214
Managing Mobile Devices with SOTI MobiControl and AirWave.......................................... 214
Overview of SOTI MobiControl.............................................................................................214
Prerequisites for Using MobiControl with AirWave.........................................................215
Adding a Mobile Device Management Server for MobiControl..................................... 215
Accessing MobiControl from the Clients > Client Detail Page ....................................... 215
Monitoring and Supporting AirWave with the Home Pages...................................................216
Monitoring AirWave with the Home > Overview Page....................................................216
Viewing and Updating License Information....................................................................... 218
Searching AirWave with the Home > Search Page ......................................................... 218
Accessing AirWave Documentation................................................................................... 220
Configuring Your Own User Information with the Home > User Info Page ..................220
Using the System > Configuration Change Jobs Page.....................................................222
Using the System > Firmware Upgrade Jobs Page..........................................................222
Using the System > Performance Page.............................................................................. 223
Supporting AirWave Servers with the Master Console........................................................... 226
Using the Public Portal on Master Console.......................................................................227
Adding a Managed AMP with the Master Console.......................................................... 228
Using Global Groups with Master Console ........................................................................228
Backing Up AirWave...................................................................................................................... 229
Viewing and Downloading Backups ................................................................................... 229
Running Backup on Demand ................................................................................................230
Restoring from a Backup.......................................................................................................230
Using AirWave Failover for Backup ............................................................................................ 230
Navigation Section of AirWave Failover ............................................................................ 231
Adding Watched AirWave Stations .................................................................................... 231
Logging out of AirWave................................................................................................................. 232
Chapter 9 Creating, Running, and Emailing Reports.................................................................... 233
Overview of AirWave Reports......................................................................................................233
Reports > Definitions Page Overview ................................................................................. 233
Reports > Generated Page Overview..................................................................................235
Using Daily Reports........................................................................................................................236
Viewing Generated Reports..................................................................................................236
Using Custom Reports ........................................................................................................... 237
Using the Dell License Report ..............................................................................................238
Using the Capacity Planning Report....................................................................................238
Using the Configuration Audit Report ................................................................................. 240
Using the Device Summary Report......................................................................................241
Using the Device Uptime Report.......................................................................................... 243
Using the IDS Events Report.................................................................................................244
Using the Inventory Report ...................................................................................................245
Using the Memory and CPU Utilization Report.................................................................. 247
Using the Network Usage Report ........................................................................................247
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Using the New Rogue Devices Report................................................................................248
Using the New Users Report ................................................................................................250
Using the PCI Compliance Report........................................................................................251
Using the Port Usage Report ................................................................................................251
Using the RADIUS Authentication Issues Report ............................................................. 252
Using the RF Health Report ................................................................................................... 253
Using the Rogue Clients Report ........................................................................................... 255
Using the Rogue Containment Audit Report ...................................................................... 256
Using the Client Session Report...........................................................................................256
Defining Reports ............................................................................................................................. 257
Emailing and Exporting Reports ................................................................................................... 261
Emailing Reports in General Email Applications...............................................................261
Emailing Reports to Smarthost............................................................................................. 261
Exporting Reports to XML or CSV ........................................................................................261
Transferring Reports Using FTP........................................................................................... 262
Chapter 10 Using VisualRF ................................................................................................................. 263
Features ...........................................................................................................................................264
Useful Terms ...................................................................................................................................264
Starting VisualRF ............................................................................................................................265
Basic QuickView Navigation ........................................................................................................ 265
Network View Navigation .....................................................................................................266
Overlays ........................................................................................................................... 266
Display Menu .................................................................................................................. 267
Edit Menu......................................................................................................................... 268
Mesh View Navigation .......................................................................................................... 269
Using the Settings in the VisualRF > Setup Page......................................................................270
Server Settings ....................................................................................................................... 271
Location Settings....................................................................................................................272
Location Calculation Timer Settings ................................................................................... 273
Attenuation Settings .............................................................................................................. 274
Adding a New Attenuation ...........................................................................................275
VisualRF Resource Utilization...............................................................................................275
Configuring QuickView Personal Preferences..........................................................................275
Increasing Location Accuracy.....................................................................................................279
Adding Exterior Walls ............................................................................................................280
Location Training for Stationary Devices........................................................................... 281
Adding Client Surveys............................................................................................................281
Adding Regions.......................................................................................................................282
Adding Location Probability Regions..........................................................................283
Adding a Wiring Closet.................................................................................................. 283
Viewing Port Status on Deployed Switches ...................................................................... 285
Fine-Tuning Location Service in VisualRF > Setup...........................................................285
Configuring Infrastructure ............................................................................................ 286
Deploying APs for Client Location Accuracy ............................................................287
Using QuickView to Assess RF Environments ...........................................................................288
Viewing a Wireless User’s RF Environment....................................................................... 288
Tracking Location History.............................................................................................289
Checking Signal Strength to Client Location ............................................................. 289
Viewing an AP’s Wireless RF Environment........................................................................ 289
Viewing a Floor Plan’s RF Environment .............................................................................. 290
Viewing a Network, Campus, Building’s RF Environment................................................291
Viewing Campuses, Buildings, or Floors from a Tree View.............................................292
Planning and Provisioning ............................................................................................................292
Creating a New Campus........................................................................................................293
Dell PowerConnect W-AirWave 7.5 | User Guide | ix
Creating a New Building in a Campus ................................................................................ 293
Importing a Floor Plan............................................................................................................295
Editing a Floor Plan Image .................................................................................................... 296
Cropping the Floor Plan Image..................................................................................... 296
Sizing a Non-CAD Floor Plan........................................................................................296
Removing Color from a Floor Plan Image...................................................................297
Assigning Campus, Building and Floor Numbers...................................................... 297
Assigning Optional Planner, Owner, or Installer Information for the Floor Plan .298
Controlling the Layers in the Uploaded Floor Plan (CAD only) ...............................298
Error Checking of CAD Images ....................................................................................298
Last Steps in Editing an Uploaded Image................................................................... 298
Provisioning Existing Access Points onto the Floor Plan ................................................ 298
Automatically Provisioning APs onto a Floor Plan............................................................299
Tweaking a Planning Region ................................................................................................301
Auto-Matching Planned Devices.........................................................................................302
Printing a Bill of Materials Report ....................................................................................... 302
Importing and Exporting in VisualRF ...........................................................................................303
Exporting a campus................................................................................................................303
Importing from CAD................................................................................................................303
Batch Importing CAD Files....................................................................................................304
Requirements..................................................................................................................304
Pre Processing Steps .................................................................................................... 304
Upload Processing Steps.............................................................................................. 304
Post Processing Steps ..................................................................................................304
Sample Upload Instruction XML File........................................................................... 305
Common Importation Problems ...................................................................................305
Importing from a Dell PowerConnect W-Series Controller............................................. 305
Pre-Conversion Checklist .............................................................................................305
Process on Controller....................................................................................................306
Process on AirWave......................................................................................................306
VisualRF Location APIs.................................................................................................................. 306
Sample Device Location Response..................................................................................... 306
Sample Site Inventory Response......................................................................................... 306
About VisualRF Plan....................................................................................................................... 307
Overview ..................................................................................................................................307
Minimum requirements ......................................................................................................... 307
Installation ...............................................................................................................................308
Differences between VisualRF and VisualRF Plan online................................................308
Appendix A Setting Up Dell PowerConnect-W Instant in AirWave ............................................. 309
Overview of Dell PowerConnect W-Instant...............................................................................309
Using Dell PowerConnect W-Instant with AirWave................................................................. 309
Setting up Dell PowerConnect-W Instant ..................................................................................310
Setting up Dell PowerConnect W-Instant Manually ........................................................ 311
Creating your Organization String ............................................................................... 311
The Shared Secret Key .................................................................................................311
Entering the Organization String and AirWave Information into the IAP ............. 311
Setting up Dell PowerConnect W-Instant Automatically ................................................ 312
Remaining Manual Admin Tasks in AirWave ............................................................................313
Enabling the IAP Role ............................................................................................................ 313
Verifying the Shared Secret ................................................................................................. 313
Adding the Instant Device to AirWave ............................................................................... 314
Resolving Mismatches .................................................................................................. 314
Adding Additional Instant APs to AirWave ................................................................................315
Changing the Mode to Monitor Only for New Instant Devices............................................... 316
AirWave Pages with Instant-Specific Features........................................................................317
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Other Available Features............................................................................................................... 317
Firmware Image Management............................................................................................. 317
Intrusion Detection System .................................................................................................. 317
Known Issues of the Dell PowerConnect-W Instant Integration with AirWave.................. 317
Index....................................................................................................................................................................... 319
Dell PowerConnect W-AirWave 7.5 | User Guide | xi
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Chapter 1
Introduction
Thank you for choosing Dell PowerConnect W-AirWave. AirWave makes it easy and efficient to manage your
wireless network by combining industry-leading functionality with an intuitive user interface, enabling network
administrators and helpdesk staff to support and control even the largest wireless networks in the world.
The User Guide provides instructions for the installation, configuration, and operation of AirWave. This chapter
includes the following topics:
“A Unified Wireless Network Command Center” on page1
“Integrating AirWave into the Network and Organizational Hierarchy” on page3
If you have any questions or comments, please contact Dell support at support.dell.com.
A Unified Wireless Network Command Center
AirWave is the only network management software that offers you a single intelligent console from which to
monitor, analyze, and configure wireless networks in automatic fashion. Whether your wireless network is simple
or a large, complex, multi-vendor installation, AirWave manages it all.
AirWave supports hardware from leading wireless vendors including the following:
Dell PowerConnect W-Series
Aruba Networks
Avaya
Cisco (Aironet and WLC)
Enterasys
Juniper Networks
LANCOM Systems
Meru
Nortel
ProCurve by HP
Proxim
Symbol
Trapeze
Tropos
and many others.
The components of the AirWave are detailed below:
AirWave Management Platform
The AirWave Management Platform (AMP) is the centerpiece of AirWave, offering the following functions and
benefits:
Core network management functionality:
Network dscovery
Dell PowerConnect W-AirWave 7.5 | User Guide Introduction | 1
Configuration of APs & controllers
Automated compliance audits
Firmware distribution
Monitoring of every device and user connected to the network
Real-time and historical trend reports
Granular administrative access
Role-based (for example, Administrator contrasted with Help Desk)
Network segment (for example, “Retail Store” network contrasted with “Corporate HQ” network)
Flexible device support
Thin, thick, mesh network architecture
Multi-vendor support
Current and legacy hardware support
Dell PowerConnect W Configuration
AirWave supports global and group-level configuration of Dell PowerConnect W-Series ArubaOS (AOS), the
operating system, software suite, and application engine that operates mobility and centralizes control over the
entire mobile environment. For a complete description of ArubaOS, refer to the Dell PowerConnect W-Series
ArubaOS User Guide at support.dell.com/manuals.
AirWave consolidates and pushes global Dell PowerConnect W-Series configurations from within AirWave.
Two pages in AirWave support Dell PowerConnect W Configuration:
Device Setup > Dell PowerConnect W Configuration for global Dell PowerConnect W Configuration
Groups > Dell PowerConnect W Config for group-level Dell PowerConnect W Configuration
For additional information that includes a comprehensive inventory of all pages and settings that support Dell
PowerConnect W Configuration, refer to the Dell PowerConnect W-AirWave Configuration Guide at
support.dell.com/manuals.
VisualRF
VisualRF is a powerful tool for monitoring and managing radio frequency (RF) dynamics within your wireless
network, to include the following functions and benefits:
Accurate location information for all wireless users and devices
Up-to-date heat maps and channel maps for RF diagnostics
Adjusts for building materials
Supports multiple antenna types
Floor plan, building, and campus views
Visual display of errors and alerts
Easy import of existing floor plans and building maps
Planning of new floor plans and AP placement recommendations
RAPIDS
RAPIDS is a powerful and easy-to-use tool for monitoring and managing security on your wireless network, to
include the following features and benefits:
Automatic detection of unauthorized wireless devices
Rogue device classification that supports multiple methods of rogue detection
2 | Introduction Dell PowerConnect W-AirWave 7.5 | User Guide
Wireless detection:
Uses authorized wireless APs to report other devices within range.
Calculates and displays rogue location on VisualRF map.
Wired network detection:
Discovers rogue APs located beyond the range of authorized APs/sensors.
Queries routers and switches.
Ranks devices according to the likelihood they are rogues.
Multiple tests to eliminate false positive results.
Provides rogue discovery that identifies the switch and port to which a rogue device is connected.
Master Console and Failover
The Dell PowerConnect W-AirWave Master Console and Failover tools enable network-wide information in
easy-to-understand presentation, to entail operational information and high-availability for failover scenarios.
The benefits of these tools include the following:
Provides network-wide visibility, even when the WLAN grows to 50,000+ devices
Executive Portal allows executives to view high-level usage and performance data
Aggregated alerts
Failover
Many-to-one failover
One-to-one failover
The Master Console and Failover servers can be configured with a Device Down trigger that generates an alert if
communication is lost. In addition to generating an alert, the Master Console or Failover server can also send
email or NMS notifications about the event.
Integrating AirWave into the Network and Organizational Hierarchy
Dell PowerConnect W-AirWave generally resides in the NOC and communicates with various components of
your WLAN infrastructure. In basic deployments, AirWave communicates solely with indoor wireless access
points (and WLAN controllers over the wired network. In more complex deployments, AirWave seamlessly
integrates and communicates with authentication servers, accounting servers, TACACS+ servers, LDAP servers,
routers, switches, network management servers, wireless IDS solutions, helpdesk systems, indoor wireless access
points, mesh devices. AirWave has the flexibility to manage devices on local networks, remote networks, and
networks using Network Address Translation (NAT). AirWave communicates over-the-air or over-the-wire using
a variety of protocols.
The power, performance, and usability of AirWave become more apparent when considering the diverse
components within a WLAN. Table 1 itemizes some example network components.
Table 1 Components of a WLAN
Component Description
Autonomous AP Standalone device which performs radio and authentication functions
Thin AP Radio-only device coupled with WLAN controller to perform authentication
WLAN controller Used in conjunction with thin APs to coordinate authentication and roaming
NMS Network Management Systems and Event Correlation (OpenView, Tivoli, and so forth)
RADIUS Authentication RADIUS authentication servers (Funk, FreeRADIUS, ACS, or IAS)
Dell PowerConnect W-AirWave 7.5 | User Guide Introduction | 3
Table 1 Components of a WLAN
Component Description
RADIUS Accounting AirWave itself serves as a RADIUS accounting client
Wireless Gateways Provide HTML redirect and/or wireless VPNs
TACACS+ and LDAP Used to authenticate AirWave administrative users
Routers/Switches Provide AirWave with data for user information and AP and Rogue discovery
Help Desk Systems Remedy EPICOR
Rogue APs Unauthorized APs not registered in the AirWave database of managed APs
Administrative Roles
The flexibility of AirWave enables it to integrate seamlessly into your business hierarchy as well as your network
topology. AirWave facilitates various administrative roles to match each individual user's role and responsibility:
A Help Desk user may be given read-only access to monitoring data without being permitted to make
configuration changes.
A U.S.-based network engineer may be given read-write access to manage device configurations in North
America, but not to control devices in the rest of the world.
A security auditor may be given read-write access to configure security policies across the entire WLAN.
NOC personnel may be given read-only access to monitoring all devices from the Master Console.
4 | Introduction Dell PowerConnect W-AirWave 7.5 | User Guide
Chapter 2
Installing and Getting Started
This chapter contains information and procedures for installing and launching AirWave and includes the
following topics:
“Hardware Requirements and Installation Media” on page5
“Supported Browsers” on page5
“Installing Linux CentOS 6.2 (Phase 1)” on page6
“Installing AirWave Software (Phase 2)” on page6
“Configuring and Mapping Port Usage for AMP” on page9
“AirWave Navigation Basics” on page10
“Getting Started with AirWave” on page17
NOTE: AirWave does not support downgrading to older versions. Significant data could be lost or compromised in such a
downgrade. In unusual circumstances requiring that you return to an earlier version of AirWave, we recommend you perform a
fresh installation of the earlier AirWave version, and then restore data from a pre-upgrade backup.
Hardware Requirements and Installation Media
The AirWave installation CD includes all software (including the Linux OS) required to complete the
installation of AirWave. AirWave supports any hardware that is Red Hat Enterprise Linux 6.2 certified. By
default, all installs are based on a 64-bit operating system.
AirWave hardware requirements vary by version. As additional features are added to AirWave, increased hardware
resources become necessary. For the most recent hardware requirements, refer to the Dell PowerConnect W-
AirWave 7.5 Server Sizing Guide at Home > Documentation.
AirWave is intended to operate as a soft appliance. Other applications should not run on the same installation.
Additionally, local shell users can access data on AirWave, so it is important to restrict access to the shell only to
authorized users.
You can create pseudo users in place of root for companies that don't allow root logins. Customers who disallow
root access can give sudo privileges to other user accounts.
Supported Browsers
Windows (XP, Vista, Windows 7)
Internet Explorer 8/9
Firefox 3.x
Google Chrome 9.x (stable)
Mac OS X (10.5, 10.6, 10.7)
Safari 4.x and higher
Firefox 3.x
Google Chrome 9.x
Dell PowerConnect W-AirWave 7.5 | User Guide Installing and Getting Started | 5
Installing Linux CentOS 6.2 (Phase 1)
Perform the following steps to install the Linux CentOS 6.2 operating system. The Linux installation is a
prerequisite to installing AirWave on the network management system.
CAUTION: This procedure erases the hard drive(s) on the server.
1. Insert the AirWave installation CD-ROM into the drive and boot the server.
2. Type install and press Enter
To configure the partitions manually, type manual and press Enter.
Figure 1 AirWave Installation
3. Allow the installation process to continue. Installing the CentOS software (Phase I) takes 10 to 20 minutes to
complete. This process formats the hard drive and launches Anaconda to install all necessary packages.
Anaconda gauges the progress of the installation.
Upon completion, the system will prompt you to eject the installation CD and reboot the system.
4. Remove the CD from the drive and store in a safe location.
Installing AirWave Software (Phase 2)
Getting Started
After the reboot, the GRUB screen appears.
1. Press Enter or wait six seconds, and the system automatically loads the kernel.
2. When the kernel is loaded, log into the server using the following credentials:
login = root
password = admin
3. Start the AirWave software installation script by executing the./amp-install command.
Type./amp-install at the command prompt and press Enter to execute the script.
Step 1: Configuring Date and Time
The following message appears, and this step ensures the proper date and time are set on the server.
------------------------ Date and Time Configuration ------------------
6 | Installing and Getting Started Dell PowerConnect W-AirWave 7.5 | User Guide
Current Time: Fri Nov 21 09:18:12 PST 2008
1) Change Date and Time
2) Change Time Zone
0) Finish
Ensure that you enter the accurate date and time during this process. Errors will arise later in the installation if
the specified date varies significantly from the actual date, especially if the specified date is in the future and it is
fixed later. Best practices is to configure NTPD to gradually adjust your clock to the correct time.
1. Select 1 to set the date and select 2 to set the time zone. Press Enter after each configuration to return to the
message menu above.
CAUTION: Changing these settings after the installation can cause data loss, especially for time-series data such as Client and
Usage graphs. Avoid delayed configuration.
2. Press 0 to complete the configuration of date and time information and to continue to the next step.
Step 2: Checking for Prior Installations
The following message appears after date and time are set:
Welcome to AMP Installer Phase 2
STEP 2: Checking for previous AMP installations
If a previous version of AirWave software is not discovered, the installation program automatically proceeds to
Step 3. If a previous version of the software is discovered, the following message appears on the screen.
The installation program discovered a previous version of the software. Would you
like to reinstall AMP? This will erase AMP's database. Reinstall (y/n)?
Type y and then press Enter to proceed.
CAUTION: This action erases the current database, including all historical information. To ensure that the AMP database is
backed up prior to reinstallation, answer `n` at the prompt above and contact your Value Added Reseller or directly contact Dell
support at support.dell.com.
Step 3: Installing AMP Software
The following message appears while AirWave software is transferred and compiled.
STEP 3: Installing AMP software
This will take a few minutes.
Press Alt-F9 to see detailed messages.
Press Alt-F1 return to this screen.
This step requires no user input, but you can follow the instructions to monitor its progress and switch back to
the installation screen.
Step 4: Checking the AirWave Installation
After the AirWave software installation is complete, the following message appears:
STEP 4: Checking AMP installation
Database is up.
AMP is running version: (version number)
This step requires no user input. Proceed to the next step when prompted to do so.
Dell PowerConnect W-AirWave 7.5 | User Guide Installing and Getting Started | 7
Step 5: Assigning an IP Address to the AirWave System
While the AirWave primary network interface accepts a DHCP address initially during installation, AirWave does
not function when launched unless a static IP is assigned. Complete these tasks to assign the static IP address. The
following message appears:
STEP 5: Assigning AMP's address
AMP must be configured with a static IP.
--------------- Primary Network Interface Configuration -------------
1) IP Address : xxx.xxx.xxx.xxx
2) Netmask : xxx.xxx.xxx.xxx
3) Gateway : xxx.xxx.xxx.xxx
4) Primary DNS : xxx.xxx.xxx.xxx
5) Secondary DNS: xxx.xxx.xxx.xxx
9) Commit Changes
0) Exit (discard changes)
If you want to configure a second network interface, please
use AMP's web interface, AMP Setup --> Network Tab
1. Enter the network information.
NOTE: The Secondary DNS setting is an optional field.
2. To commit the changes, type 9 and then press Enter. To discard the changes, type 0 and then press Enter.
Step 6: Naming the AirWave Network Administration System
Upon completion of the previous step, the following message appears.
STEP 6: Naming AMP
AMP name is currently set to: New AMP
Please enter a name for your AMP:
At the prompt, enter a name for your AirWave server and press Enter.
Step 7: Generating AMP’s SSL Certificate
Upon completion of the previous step, the following message appears on the screen.
STEP 7: Generating AMP's SSL Certificate
Does AMP have a valid DNS name on your network (y/n)?
1. If AirWave does not have a valid host name on the network, type n at the prompt. The following appears:
Generating SSL certificate for < IP Address >
2. If AirWave has a valid host name on the network, type y at the prompt. The following appears:
Enter AMP's fully qualified domain name:
3. Type the AirWave DNS name and press Enter. The following message appears:
Generating SSL certificate for < IP Address >
Proceed to the next step when the system prompts you.
Step 8: Changing the Default Root Password
Upon completion of the prior step, the following message appears.
8 | Installing and Getting Started Dell PowerConnect W-AirWave 7.5 | User Guide
STEP 8: Changing default root password.
It is strongly recommended that you change the default 'root' password.
Please use a password that you consider to be safe, secore, and memorabl.
Changing password for user root.
New Password:
Enter the new root password and press Enter. The Linux root password is similar to a Windows administrator
password. The root user is a super user who has full access to all commands and directories on the computer.
This password should be kept as secure as possible because it allows full access to the machine. This password is
not often needed on a day-to-day basis but is required to perform AirWave upgrades and advanced
troubleshooting. If you lose this password, contact Dell support at support.dell.com for resetting instructions.
Completing the Installation
Upon completion of all previous steps, the following message appears.
CONGRATULATIONS! AMP is configured properly.
To access AMP web console, browse to https://<IP Address>
Login with the following credentials:
Username: admin
Password: admin
To view the Phase 1 installation log file, type cat/root/install.log.
To view the Phase 2 installation log file, type cat/tmp/amp-install.log.
To access the AirWave GUI, enter the AirWave IP address in the address bar of any browser. The AirWave
GUI then prompts for your license key. If you are entering a dedicated Master Console or AirWave Failover
license, refer to “Supporting AirWave Servers with the Master Console” on page226 for additional
information.
Upgrading AirWave
To upgrade AirWave:
1. Download the latest version from download.dell-pcw.com.
2. Copy the file to the AirWave /root directory using WinSCP.
3. On the AirWave, run the following command, where x.x.x is the latest AirWave release number:
# start_dell_upgrade -v x.x.x
The version-specific script will deploy all needed files, update the database, perform any data migrations, and
restart the AirWave services.
Configuring and Mapping Port Usage for AMP
The following table itemizes the communication protocols and ports necessary for AirWave to communicate with
wireless LAN infrastructure devices, including access points (APs), controllers, routers, switches, and RADIUS
servers. Assign or adjust port usage on the network administration system as required to support these
components.
Table 2 AirWave Protocol and Port Chart
Port Type Protocol Description Direction Device Type
21 TCP FTP Firmware distribution > APs or controllers
Dell PowerConnect W-AirWave 7.5 | User Guide Installing and Getting Started | 9
Table 2 AirWave Protocol and Port Chart (Continued)
Port Type Protocol Description Direction Device Type
22 TCP SSH Configure devices > APs or controllers
22 TCP SSH Configure AMP from CLI < Laptop or workstation
22 TCP VTUN Support connection (optional) > Dell support home office
22 TCP SCP Transfer configuration files or FW < APs or controllers
23 TCP Telnet Configure devices > APs or controllers
23 TCP VTUN Support connection (Optional) > Dell support home office
25 TCP SMTP Support email (optional) > Dell support email server
49 UDP TACACS AMP Administrative Authentication > Cisco TACACS+
53 UDP DNS DNS lookup from AMP > DNS Server
69 UDP TFTP Transfer configuration files or FW < APs or controllers
80 TCP HTTP Configure devices > Legacy APs
80 TCP VTUN Support connection (optional) > Dell support home office
161 UDP SNMP Get and Set operations > APs or controllers
162 UDP SNMP Traps from devices < APs or controllers
162 UDP SNMP Traps from AMP > NMS
443 TCP HTTPS Web management < Laptop or workstation
443 TCP HTTPS WLSE polling > WLSE
443 TCP VTUN Support connection (optional) > Dell support home office
1701 TCP HTTPS AP and rogue discovery > WLSE
1741 TCP HTTP WLSE polling > WLSE
1812 UDP RADIUS
Auth
1813 UDP RADIUS
accounting
2002 TCP HTTPS Retrieve client authentication info > ACS
5050 UDP RTLS Real Time Location Feed < Dell thin APs
8211 UDP PAPI Real Time Feed (AMON) < > WLAN controllers
Authenticate & authorize AMP
administrative users on a RADIUS
server.
Retrieve usernames for authenticated
WLAN clients from NAS (captive portal,
controller, autonomous AP). Only used
when usernames are not available in
the SNMP MIB of a controller or
autonomous AP.
> RADIUS auth server
< RADIUS accounting client
ICMP Ping Probe > APs or controllers
AirWave Navigation Basics
Every AirWave page contains the following three basic sections:
Status Section
Navigation Section
10 | Installing and Getting Started Dell PowerConnect W-AirWave 7.5 | User Guide
Activity Section
The AirWave pages also contain Help links that opens a PDF of the AirWave User Guide.
Status Section
The Status section is a snapshot view of overall WLAN performance and provides direct links for immediate
access to key system components. You can customize the contents of the Status section on the Home > User
Info page. Refer to “Configuring Your Own User Information with the Home > User Info Page” on page220.
The table below describes these elements in further detail.
Table 3 Status Section/Top Header Components of the AirWave GUI
Field Description
New Devices The number of wireless APs or wireless LAN controllers that have been discovered by AMP but not yet
Up (Wired &
Wireless)
Up (Wired) The number of managed authorized, wired devices that are currently responding to AMP requests. When
Up (Wireless) The number of managed authorized, wireless devices that are currently responding to AMP requests. When
Down (Wired &
Wireless)
Down (Wired) The number of managed authorized, wired devices that are not currently responding to AMP requests. When
Down (Wireless) The number of managed authorized, wireless devices that are not currently responding to AMP requests.
Mismatched The total number of Mismatched devices. A device is considered mismatched when the desired
Rogue The number of devices that have been classified by the RAPIDS rules engine above the threshold defined on
managed by network administrators. When selected, AMP directs you to a page that displays a detailed list
of devices awaiting authorization.
The number of managed authorized devices that are currently responding to AMP requests. When selected,
AMP shows a detailed list of all Up devices.
selected, AMP shows a detailed list of all Up devices.
selected, AMP shows a detailed list of all Up devices.
The number of managed, authorized devices that are not currently responding to AMP SNMP requests.
When selected, AMP shows a detailed list of all Down devices.
selected, AMP shows a detailed list of all Up devices.
When selected, AMP shows a detailed list of all Up devices.
configuration in AMP does not match the actual device configuration read from the device.
the Home > User Info page. If, for example, the threshold is defined as “Suspected Rogue,” then the Rogue
count will include Suspected Rogues as well as classifications above Suspected, which include Rogue and
Contained Rogue.
Clients The number of wireless users currently associated to the wireless network via all the APs managed by AMP.
VPN Sessions Displays the number of active VPN sessions. When selected, AMP shows a list of active sessions on the
Alerts Displays the number of non-acknowledged AMP alerts generated by user-configured triggers. When
Include Device
Types in Header
Stats
Dell PowerConnect W-AirWave 7.5 | User Guide Installing and Getting Started | 11
When selected, AMP shows a list of users that are associated. Prior to version 7.4, this was called “Users.”
Clients > VPN Sessions page. Note that if this page is empty, then there are no active VPN sessions to view.
You can navigate to the APs/Devices > List page and verify in the table that there are no active VPN sessions.
selected, AMP shows a detailed list of active alerts.
You can support statistics for any combination of the following device types:
Fat APs
Thin APs
Controllers
Routers/Switches
Others
Refer to “Configuring Your Own User Information with the Home > User Info Page” on page 220
.
Table 3 Status Section/Top Header Components of the AirWave GUI (Continued)
Field Description
Severe Alert
Threshold
Search Use the Search field to perform partial string searches on a large number of fields including the notes,
The Severe Alert Threshold determines the severity level that results in a Severe Alert. Specify either
Normal, Warning, Minor, Major, or Critical as the severity alert threshold value. These threshold values are
tied to triggers that are created on the System > Triggers page. For example, if a trigger is defined to result in
a “Critical” alert, and if the Severe Alert Threshold here is defined as “Major,” then the list of Severe Alerts
will include all “Major” and “Critical” alerts. Similarly, if this value is set to “Normal”, which is the lowest
threshold, then the list of Severe Alerts will include all alerts.
When a Severe Alert exists, a component named Severe Alerts will appear at the right of the Status field in
bold red font. This field will not display if a Severe Alert does not exist. In addition, only users who are
enabled for viewing Severe Alerts on the Home > User Info page can see severe alerts.
version, secondary version, radio serial number, device serial number, LAN MAC, radio MAC and apparent IP
of all the APs as well as the client MAC, VPN user, LAN IP, VPN IP fields.
Entering a search string displays search results in two phases:
“Fast” search results - display quickly and divide the results into Clients, APs, Controllers, and Switches,
and shows only basic columns relevant to each search category
“Full” search results - accessed by selecting the “Click here to perform a Full Search to expand the
results” link at the top of the Fast search results form. This action sends the earlier search term to a
much deeper search of AMP. The Customize Search section allows you to expand the search to include
all types of devices, clients (connected, historical, and rogue), VPN sessions (connected and historical),
folders, groups, tags, and rogue devices.
Navigation Section
The Navigation section displays tabs for all main GUI pages within AirWave. The top bar is a static navigation
bar containing tabs for the main components of AirWave, while the lower bar is context-sensitive and displays the
subtabs for the highlighted tab.
Figure 2 Navigation section of the Home > Overview Page
Some navigation items may be hidden for users depending on a user’s role. The table below describes the
navigation elements in further detail.
Table 4 Components and Subtabs of AirWave Navigation
Main Tab Description Subtabs
Home The Home pages provide basic AirWave information including system
name, host name, IP address, current time, running time, and software
version.
The Home pages also provide a central point for network status
information and monitoring tools, giving graphical display of network
activity, and links to many of the most frequent tools in AirWave. For
additional information, refer to “Monitoring and Supporting AirWave with
the Home Pages” on page 216.
Overview
Search
Documentation
License
User Info
12 | Installing and Getting Started Dell PowerConnect W-AirWave 7.5 | User Guide
Table 4 Components and Subtabs of AirWave Navigation (Continued)
Main Tab Description Subtabs
Groups The Groups pages provide information on the logical “groups” of devices
that have been established for efficient monitoring and configuration. For
additional information, see Chapter 4, “Configuring and Using Device
Groups” on page 67.
Some of the focused subtabs will not appear for all groups. Focused
subtabs are visible based on the device type field on the Groups > Basic
page. This subtab is the first page to appear when adding or editing
groups.
NOTE: When individual device configurations are specified, device-level
settings override the Group-level settings to which a device belongs.
APs/Devices The APs/Devices pages provide detailed information about all authorized
APs and wireless LAN switches or controllers on the network, including
all configuration and current monitoring data.
These pages interact with several additional pages in AirWave. Refer to
Chapter 5, “Discovering, Adding, and Managing Devices” on page 107.
NOTE: When specified, device-level settings override the default Grouplevel settings.
List
Focused Subtabs:
Monitor
Basic
Templates
Security
SSIDs
AAA Servers
Radio
Dell Config
Cisco WLC Config
PTMP
Proxim Mesh
MAC ACL
Firmware
Compare
List
New
Up
Down
Mismatched
Ignored
Focused Subtabs:
Monitor
Interfaces
Manage
Audit
Compliance
Rogues Contained
Clients The Clients pages provide detailed information about all client devices
and users currently and historically associated to the WLAN, including
VPN users. Prior to 7.4, this tab was called “Users”. For additional
information, refer to “Monitoring and Supporting WLAN Clients” on
page 202
Reports The Reports pages list all the standard and custom reports generated by
AirWave. For additional information, refer to Chapter 9, “Creating,
Running, and Emailing Reports” on page 233.
Connected
All
Rogue Clients
Guest Users
VPN Sessions
VPN Users
Tags
Guest Users Subtabs:
Client Detail
Diagnostics
VPN Users Subtab:
VPN User Detail
Generated
Definition
Definition Subtab:
Detail
Dell PowerConnect W-AirWave 7.5 | User Guide Installing and Getting Started | 13
Table 4 Components and Subtabs of AirWave Navigation (Continued)
Main Tab Description Subtabs
System The System page provides information about AirWave operation and
administration, including overall system status, the job scheduler, trigger/
alert administration, and so forth.
For additional information, refer to “Monitoring and Supporting AirWave
with the System Pages” on page 189.
Device Setup The Device Setup pages provide the ability to add, configure, and monitor
devices, to include setting AP discovery parameters, performing firmware
management, defining VLANs, and so forth. For additional information,
refer to “Enabling AirWave to Manage Your Devices” on page 50.
AMP Setup The AMP Setup pages provide all information relating to the configuration
of AirWave itself and its connection to your network. This page entails
several processes, configurations, or tools in AirWave. For additional
information, start with Chapter 3, “Configuring AirWave” on page 19.
NOTE: Some AMP Setup pages may not be visible depending on the role
of the logged-in user set in AirWave.
Status
Syslog & Traps
Event Log
Triggers
Alerts
Backups
Configuration Change Jobs
Firmware Upgrade Jobs
Performance
Discover
Add
Communication
Dell Configuration (if global Dell
Configuration is enabled)
Upload Firmware & Files
Certificate
General
Network
Users
Roles
Guest Users
Authentication
MDM Server
Device Type Setup
WLSE
ACS
NMS
RADIUS Accounting
PCI Compliance
RAPIDS The RAPIDS pages provide all information relating to rogue access
points, including methods of discovery and lists of discovered and
possible rogues. For additional information, refer to Chapter 7, “Using
RAPIDS and Rogue Classification” on page 173.
NOTE: The RAPIDS pages may not be visible to the logged-in user,
depending on their role set in AMP.
VisualRF VisualRF pages provide graphical access to floor plans, client location,
and RF visualization for floors, buildings, and campuses that host your
network. Refer to Chapter 10, “Using VisualRF” on page 263.
NOTE: The AMP Setup tab varies with user role. The RAPIDS and VisualRF tabs appear based on the license entered on the Home
> License page, and might not be visible on your AirWave view.
Overview
List
IDS Events
Setup
Rules
Score Override
Audit Log
Floor Plans
Setup
Import
Audit Log
Activity Section
The Activity section is the main section of the user interface. This section displays all detailed configuration and
monitoring information. It is where you view activity and implement configuration changes.
14 | Installing and Getting Started Dell PowerConnect W-AirWave 7.5 | User Guide
Figure 3 Activity section of the Home>Overview Page
Help Links in the UI
The Help link is available on every page within AirWave. When selected, this launches the AirWave User Guide
PDF file.
NOTE: Adobe Reader must be installed in order to view the PDF help file.
Common List Settings
All of the lists in AirWave have some common options. All lists are paginated with a configurable number of
items per page. Selecting the Records Per Page dropdown menu (which usually looks like a range such as 1-20 on
the upper left hand side of a list table) enables you select or enter the number of rows that appear at a time in the
list. The next down arrow displays a dropdown menu that allows you to select the exact page you would like to
view, as shown in Figure 4.
The Choose Columns option, illustrated on Figure 4, allows you to configure the columns that are presented in
the list and the order in which they are presented. To disable a column, clear its checkbox. To reorder the
columns, drag a row to the appropriate new position. When you are satisfied with the enabled columns and their
order, select Save at the top of the columns list.
Figure 4 Common List Settings Choose Columns Illustration
These settings are user specific. To reset them, select Reset List Preferences on Home > User Info.
Dell PowerConnect W-AirWave 7.5 | User Guide Installing and Getting Started | 15
Buttons and Icons
Standard buttons and icons are used throughout AirWave as follows:
Table 5 Standard Buttons and Icons of the AirWave User Page
Function ImageaDescription
Acknowledge Acknowledges and clears an AMP alert.
Add Adds the object to both AMP’s database and the onscreen display list.
Add Folder Adds a new folder to hierarchically organize APs.
Alert Indicates an alert.
Apply Applies all “saved” configuration changes to devices on the WLAN.
Audit Reads device configuration, compare to desired, and update status.
Choose Chooses a new Helpdesk incident to be the Current Incident.
Clients Indicates WLAN users. Select this number to see a list of connected clients.
Create Creates a new Helpdesk incident.
Customize Ignores selected settings when calculating the configuration status.
Delete Deletes an object from AMP’s database.
Down Indicates Down devices and radios.
Download Original
Floor Plan
Drag and Drop Dragging and dropping objects with this icon changes the sequence of items in relation to
Duplicate Duplicates or makes a copy of the configuration of an AirWave object.
Edit Edits the object properties.
Email Links to email reports.
Filter (Funnel icon) Filters list by values of the selected column. To reset all filters in all columns, click Reset
Google Earth Views device’s location in Google Earth (requires plug-in).
Ignore Ignores specific device(s) - devices selected with check boxes.
Import Updates a Group’s desired settings to match current settings.
Manage Manages the object properties.
Mismatched Indicates mismatched device configuration, in which the most recent configuration in AMP
Monitor Indicates an access point is in “monitor only” mode.
Downloads the original VisualRF floor plan drawing. When you click this button, you have the
option of opening the drawing or saving it to a file.
each other.
filters link at the bottom of the table.
and the current configuration on a device are mismatched.
New Devices Indicates new access points and devices.
Open in New
Window
Poll Now Polls device (or controller) immediately, override group polling settings.
Preview Displays a preview of changes applicable to multiple groups.
16 | Installing and Getting Started Dell PowerConnect W-AirWave 7.5 | User Guide
Opens a VisualRF floor plan in a new browser window.
Table 5 Standard Buttons and Icons of the AirWave User Page (Continued)
Function ImageaDescription
Print Prints the report.
Reboot Reboots devices or AMP.
Refresh Refreshes the display of interactive graphs when settings have changed.
Relate Relates an AP, Group or Client to a Helpdesk incident.
Replace Hardware Confers configuration and history of one AP to a replacement device.
Revert Returns all configurable data on the screen to its original status.
Rogue Indicates a rogue AP, and links to RAPIDS.
Run Runs a new user-defined report.
Save Saves the information on the page in the AMP database.
Save & Apply Saves changes to AMP’s database and apply all changes to devices.
Scan Scans for devices and rogues using selected networks.
Schedule Schedules a window for reports, device changes, or maintenance.
Search Searches AMP for the specified client, device, rogue, group, folder, tag, or session.
Set Time Range Sets the time range for interactive graphs to the range specified.
Up Indicates devices which are in the Up status.
Update Firmware Applies a new firmware image to an AP/device.
Usage Displays current bandwidth.
View Historical
Graph in New
Window
VisualRF Links to VisualRF - real time visualization.
XML Links to export XHTML versions of reports.
a. Not all AMP GUI components are itemized in graphic format in this table.
Displays all data series for the selected graph over the last two hours, last day, last week,
last month, and last year in one new pop-up window.
Getting Started with AirWave
This topic describes how to perform an initial launch of the AirWave network management solution on a sessionbased authentication scheme.
When an AirWave URL is accessed either interactively using a browser or programmatically using an API, a sent
cookie may match a session stored in the database, granting authentication (but not necessarily access, depending
on how the user’s role matches the required role for the URL). If the cookie is not present or the session in the
database has expired, the request is denied.
For browser requests, this results in a login form being displayed. When you submit the login form, the supplied
credentials are checked against the AMP’s user database, an external RADIUS server, an external TACACS+
server, or an external LDAP server, per the AMP’s configuration. If the credentials are valid, the user’s browser is
sent a session cookie to use in subsequent requests.
Dell PowerConnect W-AirWave 7.5 | User Guide Installing and Getting Started | 17
Use your browser to navigate to the static IP address assigned to the internal page of the AMP, as shown in Figure
5. Enter the User Name and Password as admin/admin for your initial login, and then select Log In.
Figure 5 AirWave Login Form
If desired, you can set one of the available languages for your login. AirWave will remember your selected
language until you log out and select another. You must log out in order to select a different language.
After successful authentication, your browser launches the AirWave Home > Overview page.
NOTE: AirWave pages are protected via SSL. Some browsers will display a confirmation dialog for your self-signed certificate.
Signing your certificate will prevent this dialog from displaying. Changing the default login and password on the AMP Setup >
Users page is recommended. Refer to the procedure “Creating AirWave User Roles” on page 38 for additional information.
18 | Installing and Getting Started Dell PowerConnect W-AirWave 7.5 | User Guide
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