Dell 1470, P04G, 1570, P04F, P04F001 User Manual

INSPIRON

SETUP GUIDE

™

INSPIRON

SETUP GUIDE

Models P04F and P04G series Types P04F001 and P04G001

™

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells
you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

__________________

Information in this document is subject to change without notice.

© 2009 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text:

Intel, Pentium

countries;
trademarks of Microsoft Corporation in the United States and/or other countries;
Blu-ray Disc Association;
under license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

, and

Microsoft, Windows, Windows Vista

July 2009 P/N 81TR2 Rev. A00

Dell

, the

Celeron

are registered trademarks and

Bluetooth

DELL

is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell

logo,

Inspiron, YOURS IS HERE

, and

Core

Windows Vista

, and

is a trademark of Intel Corporation in the U.S. and other

DellConnect

start button logo are either trademarks or registered

Blu-ray Disc

are trademarks of Dell Inc.;

is a trademark of the

Contents

Setting Up Your Inspiron Laptop. . . . . . . . . .5

Before Setting Up Your Computer . . . . . . . . . 5

Connect the AC Adapter . . . . . . . . . . . . . . . . .6

Connect the Network Cable (Optional) . . . . . 7

Press the Power Button . . . . . . . . . . . . . . . . . 8

Set Up Microsoft Windows. . . . . . . . . . . . . . . 9

Enable or Disable Wireless (Optional). . . . . 10

Connect to the Internet (Optional) . . . . . . . . 12

Using Your Inspiron Laptop. . . . . . . . . . . . .16

Right View Features. . . . . . . . . . . . . . . . . . . . 16

Left View Features. . . . . . . . . . . . . . . . . . . . . 18

Front View Features. . . . . . . . . . . . . . . . . . . . 20

Computer Base and Keyboard

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Touch Pad Gestures. . . . . . . . . . . . . . . . . . . . 24

Multimedia Control Keys. . . . . . . . . . . . . . . . 26

Display Features . . . . . . . . . . . . . . . . . . . . . .28

Dell Extended Battery Life . . . . . . . . . . . . . .30

Removing and Replacing the Battery . . . . . 30

Software Features . . . . . . . . . . . . . . . . . . . . . 32

Dell Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Solving Problems . . . . . . . . . . . . . . . . . . . . .36

Beep or LED Codes . . . . . . . . . . . . . . . . . . . . 36

Network Problems . . . . . . . . . . . . . . . . . . . . . 37

Power Problems. . . . . . . . . . . . . . . . . . . . . . . 38

Memory Problems . . . . . . . . . . . . . . . . . . . . . 39

Lockups and Software Problems . . . . . . . . . 40

Using Support Tools. . . . . . . . . . . . . . . . . . .42

Dell Support Center . . . . . . . . . . . . . . . . . . . . 42

System Messages . . . . . . . . . . . . . . . . . . . . . 43

Hardware Troubleshooter . . . . . . . . . . . . . . . 45

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 45

3

Contents

Restoring Your Operating System . . . . . . .50

System Restore . . . . . . . . . . . . . . . . . . . . . . . 50

Dell Factory Image Restore . . . . . . . . . . . . .52

Operating System Reinstallation . . . . . . . . . 54

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .56

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Online Services . . . . . . . . . . . . . . . . . . . . . . . 58

Automated Order-Status Service. . . . . . . . . 59

Product Information. . . . . . . . . . . . . . . . . . . . 59

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . . . . . 60

Before You Call. . . . . . . . . . . . . . . . . . . . . . . .61

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 63

4

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Basic Specifications . . . . . . . . . . . . . . . . . .66

Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Macrovision Product Notice. . . . . . . . . . . . . 72

Information for NOM, or Official

Mexican Standard (only for Mexico) . . . . . . 73

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Setting Up Your Inspiron Laptop

INSPIRON

This section provides information about setting
up your Dell™ Inspiron™ 1470/1570 laptop.

Before Setting Up Your Computer

When positioning your computer, ensure that
you allow easy access to a power source,
adequate ventilation, and a level surface to
place your computer.

Restricting airflow around your Inspiron
laptop may cause it to overheat. To prevent
overheating ensure that you leave at least

10.2 cm (4 inches) at the back of the computer
and a minimum of 5.1 cm (2 inches) on all other
sides. You should never place your computer in
an enclosed space, such as a cabinet or drawer
when it is powered on.

WARNING: Do not block, push objects
into, or allow dust to accumulate in the
air vents. Do not place your Dell computer
in a low-airflow environment, such as a
closed briefcase, while it is powered on.
Restricting the airflow can damage the
computer or cause a fire. The computer
turns on the fan when the computer gets
hot. Fan noise is normal and does not
indicate a problem with the fan or the
computer.

CAUTION: Placing or stacking heavy or
sharp objects on the computer may result
in permanent damage to the computer.

5

Setting Up Your Inspiron Laptop

Connect the AC Adapter

Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector.

WARNING: The AC adapter works with electrical outlets worldwide. However, power
connectors and power strips vary among countries. Using an incompatible cable or
improperly connecting the cable to a power strip or electrical outlet may cause fire or
permanent damage to your computer.

NOTE: Connect the power cord to the adapter firmly and ensure that the light on the adapter is

on when you turn on power.

NOTE: Use only Dell AC adapter family PA-3E, PA-10, and PA-12 with your computer.

6

Connect the Network Cable (Optional)

To use a wired network connection, connect the network cable.

Setting Up Your Inspiron Laptop

7

Setting Up Your Inspiron Laptop

Press the Power Button

8

Setting Up Your Inspiron Laptop

Set Up Microsoft Windows

Your Dell computer is preconfigured with Microsoft® Windows® operating system. To set up
Windows for the first time, follow the instructions on the screen. These steps are mandatory
and may take some time to complete. The Windows setup screens will take you through several
procedures including accepting license agreements, setting preferences, and setting up an Internet
connection.

CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your
computer unusable and you will need to reinstall the operating system.

NOTE: For optimal performance of your computer, it is recommended that you download and

install the latest BIOS and drivers for your computer available on the Dell Support website at
support.dell.com.

9

Setting Up Your Inspiron Laptop

Enable or Disable Wireless (Optional)

Press the key or press the <Fn><F2> keys on the keyboard to enable or disable wireless.
The wireless on or off icons appear on the screen to indicate the status.

Wireless on:

Wireless off:

For information on changing the behavior of the Fn key, see “Multimedia Control Keys” on page 26.

10

Setting Up Your Inspiron Laptop

11

Setting Up Your Inspiron Laptop

Connect to the Internet (Optional)

To connect to the Internet, you need an external
modem or network connection and an Internet
Service Provider (ISP).

If an external USB modem or WLAN adapter
is not a part of your original order, you can
purchase one from the Dell website at
www.dell.com.

12

Setting Up a Wired Connection

If you are using a DSL or cable/satellite •
modem connection, contact your ISP
or cellular telephone service for setup
instructions.

If you are using a dial-up connection, •
connect the telephone line to the optional
external USB modem and to the telephone
wall connector before you set up your

Internet connection.
To complete setting up your wired Internet
connection, follow the instructions in “Setting
Up Your Internet Connection” on page 14.

Setting Up Your Inspiron Laptop

Setting Up a Wireless Connection

NOTE: To set up your wireless router,

see the documentation that shipped with
your router.

Before you can use your wireless Internet
connection, you need to connect to your
wireless router.

To setup your connection to a wireless router:

Windows Vista

Ensure that wireless is enabled on your 1.
computer (see “Enable or Disable Wireless”
on page 10).

Save and close any open files, and exit any 2.
open programs.

Click 3. Start → Connect To.

Follow the instructions on the screen to 4.
complete the setup.

®

Windows® 7

Ensure that wireless is enabled on your 1.
computer (see “Enable or Disable Wireless”
on page 10).

Save and close any open files, and exit any 2.
open programs.

Click 3. Start → Control Panel→ Network
and Sharing Center→ Connect to a network.

Follow the instructions on the screen to 4.
complete the setup.

13

Setting Up Your Inspiron Laptop

Setting Up Your Internet Connection

ISPs and ISP offerings vary by country. Contact
your ISP for offerings available in your country.

If you cannot connect to the Internet but have
successfully connected in the past, the Internet
Service Provider (ISP) might have a service
outage. Contact your ISP to check the service
status, or try connecting again later.

Have your ISP information ready. If you do not
have an ISP, the Connect to the Internet wizard
can help you get one.

14

To set up your Internet connection:

Windows Vista

NOTE: The following instructions are
applicable to the Windows default view,
so they may not apply if you set your Dell™
computer to the Windows Classic view.

Save and close any open files, and exit any 1.

open programs.

Click 2. Start → Control Panel.

Click 3. Network and Internet→ Network and

Sharing Center→ Set up a connection or

Network→ Connect to the Internet.

The Connect to the Internet window appears.

NOTE: If you do not know which type of

connection to select, click Help me choose
or contact your ISP.

Follow the instructions on the screen and 4.

use the setup information provided by your

ISP to complete the setup.

®

Windows® 7

Save and close any open files, and exit any 1.
open programs.

Click 2. Start → Control Panel→ Network

and Sharing Center→ Set up a new
connection or network→ Connect to the
Internet.
The Connect to the Internet window appears.

NOTE: If you do not know which type of

connection to select, click Help me choose
or contact your ISP.

Follow the instructions on the screen and 3.
use the setup information provided by your
ISP to complete the setup.

Setting Up Your Inspiron Laptop

15

Using Your Inspiron Laptop

1 2

4

3

This section provides information about the features available on your Inspiron 1470/1570 laptop.

INSPIRON

Right View Features

16

Using Your Inspiron Laptop

1

USB 2.0 connectors (2) – Connects to USB devices, such as a mouse, keyboard, printer,

external drive, or MP3 player.

2

Optical drive – Plays or records CDs, DVDs, or Blu-ray Discs (optional). Ensure that the side

with print or writing is facing upward when inserting discs.

CAUTION: This drive supports nonstandard-sized and -shaped discs; however,
degradation in drive performance may be experienced, and in extreme cases, the drive
may be damaged.

3

Eject button – Opens the optical drive tray when pressed.

4

AC adapter connector – Connects to the AC adapter to power the computer and charge

the battery.

17

Using Your Inspiron Laptop

1 2 63

4 5

Left View Features

18

Using Your Inspiron Laptop

1

Security cable slot – Attaches a commercially available antitheft device to the computer.

NOTE: Before you buy an antitheft device, ensure that it works with the security cable slot on

your computer.

2

VGA connector – Connects to video devices, such as a monitor or a projector.

3

HDMI connector – Connects to a TV for both 5.1 audio and video signals.

NOTE: When used with a monitor, only the video signal is read.

4

Network connector – Connects your computer to a network or a broadband device if you

are using a wired network.

5

USB 2.0 connector – Connects to USB devices, such as a mouse, keyboard, printer,

external drive, or MP3 player.

SD/MMC - MS/Pro

6

7-in-1 Memory Card Reader – Provides a fast and convenient way to view

and share digital photos, music, videos, and documents stored on the memory cards (see
“Basic Specifications” on page 66 for supported memory cards).

NOTE: Your computer ships with a plastic blank installed in the memory card slot. Blanks
protect unused slots from dust and other particles. Save the blank for use when no memory
card is installed in the slot; blanks from other computers may not fit your computer.

19

Using Your Inspiron Laptop

1 2

Front View Features

20

Using Your Inspiron Laptop

1

Audio in/Microphone connector – Connects to a microphone or inputs signal for use

with audio programs.

2

Audio out/Headphone connector – Connects to headphones or sends audio to a powered

speaker or sound system.

21

Using Your Inspiron Laptop

4 52 3

1

Computer Base and Keyboard Features

22

Using Your Inspiron Laptop

1

Power/Battery activity indicator – Indicates the following power/battery charge states:

Solid white • – Computer is on, and the AC adapter is charging the battery.

Solid amber • – Computer is in stand-by mode, and the battery charge is low.

Blinking white • – Computer in stand-by mode, and the AC adapter is charging the battery or
the battery charge is good.

Off • – Computer is off or in hibernate state.

2

Power button – Turns the computer on or off when pressed.

3

Keyboard/Multimedia control keys – For more information about the keyboard, see the

Technology Guide

Control Keys” and page 26.

4

Touch pad buttons – Provide left-click and right-click functions like those on a mouse.

5

Touch pad – Provides the functionality of a mouse to move the cursor, drag or move selected

items, and right-click or left-click by tapping the surface.

The touch pad supports the Scroll, Flick, Zoom, Rotate, and Desktop features. To change the
touch pad settings, double-click the Dell Touch pad icon in the notification area of the desktop.

. For more information about the multimedia control keys, see “Multimedia

Dell

23

Using Your Inspiron Laptop

Touch Pad Gestures

Scroll

Allows you to scroll through content. The scroll
feature includes:

Pan – Allows you to move the focus on the
selected object when the entire object is not
visible.

Move two fingers in the
desired direction to pan scroll
the selected object.

Auto Scroll Vertical – Allows you to scroll up or
down on the active window.

Move two fingers up or down
at a fast pace to activate
vertical auto scrolling.

Tap on the touch pad to stop
auto scrolling.

24

Auto Scroll Horizontal – Allows you to scroll
left or right on the active window.

Move two fingers to your left or
right at a fast pace to activate
horizontal auto scrolling.

Tap on the touch pad to stop
auto scrolling.

Flick

Allows you to flip content forward or backward
based on the direction of the flick.

Move three fingers quickly in
the desired direction to flip
content in the active window.

Using Your Inspiron Laptop

Zoom

Allows you to increase or decrease the
magnification of the screen content. The zoom
feature includes:

Pinch – Allows you to zoom in or zoom out
by moving two fingers apart or bringing them
closer together on the touch pad.

To zoom in

apart to enlarge the view of the
active window.

To zoom out

close together to reduce the
view of the active window.

: Move two fingers

: Move two fingers

Rotate

Allows you to rotate the active content on the
screen. The rotate feature includes:

Twist – Allows you to rotate active content in
90° increments using two fingers where one
finger is anchored and the other rotates.

Keeping the thumb in place,
move the index finger in
an arced direction right or
left to rotate the selected
item 90° clockwise or
counterclockwise.

Desktop

Allows you to minimize all open windows so that
the desktop is visible.

Place your hand on the touch
pad in any orientation, briefly
hold in place and then remove
your hand.

25

Using Your Inspiron Laptop

Multimedia Control Keys

You can configure the multimedia control keys on the keyboard using the Function Key Behavior in
the System Setup (BIOS) utility. The options in the Function Key Behavior setting are:

Multimedia Key First – This is the default setting. Pressing any multimedia control key performs the
associated multimedia action. For function key, press <Fn> + the required function key.

Function Key First – Pressing any function key performs the associated function. For multimedia
action, press <Fn> + the required multimedia control key.

NOTE: The Multimedia Key First option is active only in the operating system.

26

Using Your Inspiron Laptop

Mute the sound Play or pause

Decrease the volume level Play the next track or chapter

Increase the volume level Eject the disc

Play the previous track or chapter

27

Using Your Inspiron Laptop

1 2 3 4

Display Features

The display panel holds a camera and accompanying digital microphone.

28

Using Your Inspiron Laptop

1

Digital microphone – Provides quality sound for audio chatting and voice recording.

2

Camera activity indicator – Indicates if the camera is on or off.

3

Camera – Built-in camera for video capture, conferencing, and chat.

4

Display – Your display can vary based on selections you made when purchasing your

computer. For more information about displays, see the Dell Technology Guide.

29

Using Your Inspiron Laptop

Dell Extended Battery Life

The Dell Extended Battery Life feature provides
options to derive the maximum backup time from
your battery. This feature is enabled by default
and is activated when you disconnect the AC
power.

Press <F3> to enable or disable the feature.
The Extended Battery Life pop-up appears to
indicate the current status.

To learn more about the customization options
for Dell Extended Battery Life:

Press <F3>. 1.
The Extended Battery Life pop-up appears.

Click 2. Show Settings.
The Battery Meter window appears.

Click 3. What is Dell Extended Battery Life?

30

Removing and Replacing the Battery

WARNING: Using an incompatible battery
may increase the risk of fire or explosion.
This computer should only use a battery
purchased from Dell. Do not use batteries
from other computers.

WARNING: Before removing the battery,
shut down the computer, and remove
external cables (including the AC adapter).

To remove the battery:

Shut down the computer and turn it over. 1.

Slide the battery release latch to the side.2.

Slide the battery away from the battery bay.3.

To replace the battery:

Slide the battery into the battery bay.1.

Click the battery into place.2.

1 2 3

1

battery

2

battery bay

3

battery release latch

Using Your Inspiron Laptop

31

Using Your Inspiron Laptop

Software Features

NOTE: For more information about the

features described in this section, see
the Dell Technology Guide on your hard
drive or on the Dell Support website at

support.dell.com.

Productivity and Communication

You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets. You can also edit and view
digital photographs and images. Check your
purchase order for software installed on
your computer.

After connecting to the Internet, you can access
websites, setup an e-mail account, and upload
or download files.

Entertainment and Multimedia

You can use your computer to watch videos,
play games, create your own CDs/DVDs, listen to
music or internet radio stations. Your optical disc

32

drive may support multiple disc media formats
including CDs, DVDs, and Blu-ray Discs (optional).

You can download or copy pictures and video files
from portable devices, such as digital cameras
and cell phones. Optional software applications
enable you to organize and create music and
video files that can be recorded to disc, saved
on portable products such as MP3 players and
handheld entertainment devices, or played and
viewed directly on connected TVs, projectors,
and home theater equipment.

Customizing the Desktop

You can use the customizing options available
in your operating system to change the
appearance, resolution, wallpaper, screensaver,
or other features on your desktop.

Windows Vista

Right-click an open area of the desktop.1.

Click 2. Personalize, to open the Personalize

appearance and sounds window and learn

more about your customization options.

®

Using Your Inspiron Laptop

Windows® 7

Right-click an open area of the desktop.1.

Click 2. Personalize, to open the Change
the visuals and sounds on your computer
window and learn more about your
customization options.

Customizing Your Energy Settings

You can use the power options in your operating
system to configure the power settings on your
computer. The Microsoft® Windows® operating
system installed on your Dell computer provides
three default options:

Windows Vista

®

Dell Recommended• — Offers full

performance when you need it and saves
power during periods of inactivity.

Power saver• — Saves power on your
computer by reducing system performance
to maximize the life of the computer and by
reducing the amount of energy consumed by
your computer over its lifetime.

High performance• — Provides the highest
level of system performance on your
computer by adapting processor speed
to your activity and by maximizing system
performance.

Windows® 7

Power saver• — Saves power on your
computer by reducing system performance
to maximize the life of the computer and by
reducing the amount of energy consumed by
your computer over its lifetime.

Balanced (recommended)• — Automatically
balances the performance of your computer
by consuming energy on capable hardware.

33

Using Your Inspiron Laptop

Transferring Information to a New
Computer

Windows Vista

NOTE: The following steps are applicable
for the Windows default view, so they may
not apply if you set your Dell™ computer to
the Windows Classic view.

Click 1. Start → Control Panel→ System and

Maintenance→ Welcome Center→ Transfer
files and settings.

If the User Account Control window appears,
click Continue.

Follow the instructions on the 2. Windows Easy
Transfer wizard.

Windows® 7

Click 1. Start → Control Panel→ Getting
Started→ Transfer files from another
computer.

Follow the instructions on the 2. Windows Easy
Transfer wizard.

34

®

Backing Up Your Data

It is recommended that you periodically back
up files and folders on your computer. To back
up files:

Windows Vista

Click 1. Start → Control Panel→ System

and Maintenance→ Back Up and Restore

Center→ Back up files.

If the User Account Control window appears,

click Continue.

NOTE: Certain editions of Windows Vista
provide an option to back up your computer.

Follow the instructions on the 2. Back Up Files

wizard.

Windows® 7

Click 1. Start → Control Panel→ Back Up

and Restore.

Click 2. Set up backup....

Follow the instructions on the 3. Configure

Backup wizard.

®

Using Your Inspiron Laptop

Dell Dock

The Dell Dock is a group of icons that provide easy access to frequently-used applications, files,
and folders. You can personalize the Dock by:

Adding or removing icons•

Grouping related icons into categories•

Changing the color and location of the Dock•

Changing the behavior of the icons•

Add a Category

Right-click the Dock, click 1. Add→ Category.
The Add/Edit Category window appears.

Enter a title for the category in the 2. Title field.

Select an icon for the category from the 3.
Select an image: box.

Click 4. Save.

Add an Icon

Drag and drop the icon to the Dock or a
category.

Remove a Category or Icon

Right-click the category or icon on the Dock 1.
and click Delete shortcut or Delete category.

Follow the instructions on the screen.2.

Personalize the Dock

Right-click the Dock and click 1. Advanced

Setting....

Choose the desired option to personalize the 2.
Dock.

35

Solving Problems

This section provides troubleshooting

INSPIRON

information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools” on
page 42 or “Contacting Dell” on page 63.

WARNING: Only trained service personnel
should remove the computer cover. See the

Service Manual

website at support.dell.com for advanced
service and troubleshooting instructions.

36

on the Dell Support

Beep or LED Codes

If your monitor cannot display errors or
problems, your computer may emit a series of
beeps or the power/battery activity indicator
may flash in various sequences during start-up.
If this occurs, Contact Dell (see “Contacting
Dell” on page 65) for further assistance.

Solving Problems

Network Problems

Wireless Connections

If the wireless network connection is lost —

The wireless router is offline or wireless has
been disabled on the computer.

Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).

Interference may be blocking or interrupting •
your wireless connection. Try moving the
computer closer to your wireless router.

Re-establish your connection to the •
wireless router (see “Setting Up a Wireless
Connection” on page 13).

Wired Connections

If the wired network connection is lost — The

cable is loose or damaged.

Check the cable to ensure it is plugged in •
and not damaged.

If the problem persists, contact your network •
administrator or ISP.

37

Solving Problems

Power Problems

If the power light is off — The computer is

either turned off, in hibernate state, or not
receiving power.

Press the power button. The computer •
resumes normal operation if it is off or in
hibernate mode.

Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.

If the computer is plugged into a power strip, •
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.

Ensure that the electrical outlet is working •
by testing it with another device, such as
a lamp.

38

Check the AC adapter cable connections. •

If the AC adapter has a light, ensure that the

light on the AC adapter is on.

If the power light is solid white and the
computer is not responding — The display may

not be responding. Press the power button until
the computer turns off and then turn it back on.

If the power light is blinking white — The
computer is in standby mode. Move the mouse,
touch the touch pad, or press the power button
to resume normal operation.

If the power light is solid amber — The
computer is in standby mode and the battery
charge is low.

Connect the AC adapter to charge the •

battery.

Move the mouse, touch the touch pad, or •

press the power button to resume normal

operation.

Solving Problems

If you encounter interference that hinders
reception on your computer — An unwanted

signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:

Power, keyboard, and mouse extension cables.•
Too many devices connected to a power strip.•
Multiple power strips connected to the same •

electrical outlet.

Memory Problems

If you receive an insufficient memory
message —

Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.

See the software documentation for •
minimum memory requirements. If
necessary, install additional memory (see
the Service Manual on the Dell Support
website at support.dell.com).

Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.

If you experience other memory problems —

Ensure that you are following the memory •
installation guidelines (see the Service
Manual on the Dell Support website at
support.dell.com).

Check if the memory module is compatible •
with your computer. Your computer supports
DDR3 memory. For more information about the
type of memory supported by your computer,
see “Basic Specifications” on page 66.

Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 45).

Reseat the memory modules (see the •
Service Manual on the Dell Support website at
support.dell.com) to ensure that your computer
is successfully communicating with the memory.

39

Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the
computer and to the electrical outlet.

If a program stops responding —

End the program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click 2. Applications.

Click the program that is no longer 3.
responding

Click 4. End Task.

If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.

NOTE: Software usually includes
installation instructions in its
documentation or on the CD.

40

If the computer stops responding or a solid blue
screen appears —

WARNING: You might lose data if you are
unable to perform an operating system
shutdown.

If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press the power button for at least 8 to 10 seconds
until the computer turns off and then restart your
computer.

If a program is designed for an earlier
Microsoft® Windows® operating system —

Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment similar
to an earlier version of Microsoft Windows
operating system environments.

Solving Problems

To run the Program Compatability Wizard:

Windows Vista

®

Click 1. Start → Control Panel→
Programs→ Use an older program with this
version of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.3.

Windows® 7

Click 1. Start .

In the search box, type 2. Use an older

program with this version of
Windows and press <Enter>.

Follow the instructions on the 3. Program
Compatibility wizard.

If you have other software problems —

Back up your files immediately.•

Use a virus-scanning program to check the •
hard drive or CDs.

Save and close any open files or programs •
and shut down your computer through the
Start menu.

Check the software documentation or •
contact the software manufacturer for
troubleshooting information:

Ensure that the program is compatible –
with the operating system installed on
your computer.

Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.

Ensure that the program is installed and –
configured properly.

Verify that the device drivers do not –
conflict with the program.

If necessary, uninstall and then reinstall –
the program.

41

Using Support Tools

Dell Support Center

INSPIRON

The Dell Support Center helps you find
the service, support, and system-specific
information you need.

To launch the application, click the icon in the
taskbar.

The Dell Support Center home page displays your
computer’s model number, service tag, express
service code, and service contact information.

The home page also provides links to access:

Self Help (Troubleshooting,
Security, System Performance,
Network/Internet, Backup/
Recovery, and Windows
operating system)

42

Alerts (technical support alerts
relevant to your computer)

Assistance from Dell (Technical
Support with DellConnect™,
Customer Service, Training and
Tutorials, How-To Help with Dell
on Call, and Online Scan with
PC CheckUp)

About Your System (System
Documentation, Warranty
Information, System Information,
Upgrades & Accessories)

For more information about Dell Support Center
and available support tools, click the Services
tab at support.dell.com.

Using Support Tools

System Messages

If your computer has an issue or error, it may
display a System Message that will help you identify
the cause and action needed to resolve the issue.

NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively
you could see the Dell Technology Guide
on your hard drive or on the Dell Support
website at support.dell.com or see
“Contacting Dell” on page 63 for assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support — The computer failed to complete

the boot routine three consecutive times for
the same error. Contact Dell for assistance
(see “Contacting Dell” on page 63).

CMOS checksum error — Possible motherboard
failure or Real Time Clock (RTC) battery low.
Replace the RTC coin-cell battery (see the
Service Manual on the Dell Support website
at support.dell.com) or contact Dell (see
“Contacting Dell” on page 63).

CPU fan failure — CPU fan has failed. Replace
the CPU fan (see the Service Manual on the Dell
Support website at support.dell.com).

Hard-disk drive failure — Possible hard disk
drive failure during POST. Contact Dell for
assistance (see “Contacting Dell” on page 63).

Hard-disk drive read failure — Possible hard
disk drive failure during HDD boot test. Contact
Dell for assistance (see “Contacting Dell” on
page 63).

Keyboard failure — Keyboard failure or
loose cable.

To replace the keyboard, see the Service
Manual on the Dell Support website at
support.dell.com.

43

Using Support Tools

No boot device available — No bootable
partition on hard disk drive, the hard disk drive
cable is loose, or no bootable device exists.

If the hard drive is your boot device, ensure •
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.

Enter system setup and ensure that the boot •
sequence information is correct (see the
Dell Technology Guide on the Dell Support
website at support.dell.com).

No timer tick interrupt — A chip on the system
board might be malfunctioning or motherboard
failure. Contact Dell for assistance (see
“Contacting Dell” on page 63).

44

USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both
of them.

CAUTION - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter has
exceeded its normal operating range. It is
recommended that you back up your data
regularly. A parameter out of range may or may
not indicate a potential hard drive problem —

S.M.A.R.T error, possible hard disk drive failure.
Contact Dell for assistance (see “Contacting
Dell” on page 63).

Using Support Tools

Hardware Troubleshooter

If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.

To start the Hardware Troubleshooter:

Click 1. Start → Help and Support.

Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.

In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.

Dell Diagnostics

If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 40 and run the
Dell Diagnostics before you contact Dell for
technical assistance.

NOTE: Dell Diagnostics works only on Dell
computers.

NOTE: The
is optional and may not ship with your
computer.

See the Dell Technology Guide to review your
computer’s configuration information, and
ensure that the device that you want to test
appears in the system setup program and is
active.

Start the Dell Diagnostics from your hard drive
or from the

Drivers and Utilities

Drivers and Utilities

disc

disc.

45

Using Support Tools

Starting Dell Diagnostics From Your
Hard Drive

The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display
a screen image, contact Dell (see
“Contacting Dell” on page 63).

Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.

Turn on (or restart) your computer.2.

When the DELL3.
immediately. Select Diagnostics from the
boot menu and press <Enter>.

NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft® Windows® desktop;
then, shut down your computer and try again.

46

™

logo appears, press <F12>

NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the

and Utilities

disc.

If PSA is invoked:

The PSA starts running tests.a.

If the PSA completes successfully, b.
the following message appears: “No

problems have been found
with this system so far.
Do you want to run the
remaining memory tests? This
will take about 30 minutes
or more. Do you want to
continue? (Recommended).”

Drivers

Using Support Tools

If you are experiencing memory issues, c.
press <y>, otherwise press <n>. The
following message appears: “Booting

Dell Diagnostic Utility
Partition. Press any key to
continue.”

Press any key to go to the d. Choose An
Option window.

If PSA is not invoked:

Press any key to start the Dell Diagnostics from
the diagnostics utility partition on your hard
drive.

Select the test you want to run.4.

If a problem is encountered during a test, 5.
a message appears with an error code and
a description of the problem. Write down
the error code and problem description
and contact Dell (see “Contacting Dell” on
page 63).

NOTE: The Service Tag for your computer
is located at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.

When the tests are complete, close the test 6.
screen to return to the Choose An Option
window.

To exit the Dell Diagnostics and to restart the 7.
computer, click Exit.

47

Using Support Tools

Starting Dell Diagnostics From the
Drivers and Utilities Disc

Insert the1.

Shut down and restart the computer. 2.
When the DELL logo appears, press <F12>
immediately.

48

Drivers and Utilities

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

disc.

When the boot device list appears, highlight 3.

CD/DVD/CD-RW and press <Enter>.

Select the 4. Boot from CD-ROM option from

the menu that appears and press <Enter>.

Type 5. 1 to start the CD menu and press

<Enter> to proceed.

Select 6. Run the 32 Bit Dell Diagnostics from

the numbered list. If multiple versions are

listed, select the version appropriate for

your computer.

Select the test you want to run.7.

If a problem is encountered during a test, 8.
a message appears with an error code and
a description of the problem. Write down
the error code and problem description
and contact Dell (see “Contacting Dell” on
page 63).

NOTE: The Service Tag for your computer
is located at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.

When the tests are complete, close the test 9.
screen to return to the Choose An Option
window.

To exit the Dell Diagnostics and restart the 10.
computer, click Exit.

Remove the11.

Drivers and Utilities

disc.

Using Support Tools

49

Restoring Your Operating System

You can restore your operating system in the

INSPIRON

following ways:

System • Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.

Dell Factory Image Restore returns your hard •
drive to the operating state it was in when
you purchased the computer. This procedure
permanently deletes all data on the hard
drive and removes any programs installed
after you received the computer. Use Dell
Factory Image Restore only if System
Restore did not resolve your operating
system problem.

50

If you received an Operating System disc •

with your computer, you can use it to restore

your operating system. However, using the

Operating System disc also deletes all data

on the hard drive. Use the disc only if System

Restore did not resolve your operating

system problem.

System Restore

The Windows operating systems provide
a System Restore option which allows
you to return your computer to an earlier
operating state (without affecting data files) if
changes to the hardware, software, or other
system settings have left the computer in an
undesirable operating state. Any changes that
System Restore makes to your computer are
completely reversible.

Restoring Your Operating System

CAUTION: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.

NOTE: The procedures in this document are

applicable for the Windows default view,
so they may not apply if you set your Dell™
computer to the Windows Classic view.

Starting System Restore

Click 1. Start .

In the search box, type 2. System Restore
and press <Enter>.

NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.

Click 3. Next and remaining prompts on the
screen.

In the event that System Restore did not resolve
the issue, you may undo the last system restore.

Undoing the Last System Restore

NOTE: Before you undo the last system

restore, save and close all open files and
exit any open programs. Do not alter, open,
or delete any files or programs until the
system restoration is complete.

Click 1. Start .

In the search box, type 2. System Restore
and press <Enter>.

Click 3. Undo my last restoration and click
Next.

51

Restoring Your Operating System

Dell Factory Image Restore

WARNING: Using Dell Factory Image
Restore permanently deletes all data on
the hard drive and removes any programs
or drivers installed after you received your
computer. If possible, back up the data
before using this option. Use Dell Factory
Image Restore only if System Restore did
not resolve your operating system problem.

NOTE: Dell Factory Image Restore may

not be available in certain countries or on
certain computers.

Use Dell Factory Image Restore only as
the last method to restore your operating
system. This option restores your hard drive
to the operating state it was in when you
purchased the computer. Any programs or files
added since you received your computer—
including data files—are permanently

52

deleted from the hard drive. Data files include
documents, spreadsheets, e-mail messages,
digital photos, music files, and so on. If possible,
back up all data before using Dell Factory Image
Restore.

Starting Dell Factory Image Restore

Turn on the computer. When the Dell logo 1.

appears, press <F8> several times to access

the Advanced Boot Options window.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft® Windows®
desktop; then, shut down your computer
and try again.

Select 2. Repair Your Computer.

The 3. System Recovery Options window

appears.

Restoring Your Operating System

Select a keyboard layout and click 4. Next.

To access the recovery options, log on as 5.
a local user. To access the command prompt,
type administrator in the User name
field, then click OK.

Click 6. Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.

NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.

Click 7. Next. The Confirm Data Deletion
screen appears.

NOTE: If you do not want to proceed with
Factory Image Restore, click Cancel.

Select the checkbox to confirm that you 8.
want to continue reformatting the hard drive
and restoring the system software to the
factory condition, then click Next.

The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory-installed applications have been
restored to factory condition.

Click 9. Finish to reboot the system.

53

Restoring Your Operating System

Operating System Reinstallation

Before You Begin

If you are considering reinstalling the Windows
operating system to correct a problem with a
newly installed driver, first try using Windows
Device Driver Rollback. If Device Driver Rollback
does not resolve the problem, then use System
Restore to return your operating system to the
operating state it was in before you installed
the new device driver. See “System Restore” on
page 50.

54

CAUTION: Before performing the
installation, back up all data files on your
primary hard drive. For conventional hard
drive configurations, the primary hard
drive is the first drive detected by the
computer.

To reinstall Windows, you need the following:

Dell•

Operating System

Dell•

Drivers and Utilities

NOTE: The
contains drivers that were installed during
the assembly of the computer. Use the
Dell
required drivers. Depending on the region
from which you ordered your computer,
or whether you requested the disc, the
Dell

System

computer.

Drivers and Utilities

Drivers and Utilities

Drivers and Utilities

disc may not ship with your

disc

disc

disc

disc to load any

disc and

Operating

Restoring Your Operating System

Reinstalling Microsoft Windows

The reinstallation process can take 1 to 2 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.

Save and close any open files and exit any 1.
open programs.

Insert the 2.

Click 3. Exit if the Install Windows message
appears.

Restart the computer.4.

When the DELL logo appears, press <F12> 5.
immediately.

Operating System

disc.

NOTE: If you wait too long and the
operating system logo appears, continue
to wait until you see the Microsoft®
Windows® desktop; then, shut down your
computer and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.

Press any key to 7. Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.

55

Getting Help

If you experience a problem with your computer,

INSPIRON

you can complete the following steps to
diagnose and troubleshoot the problem:

See “Solving Problems” on page 1. 36 for
information and procedures that pertain to
the problem your computer is experiencing.

See the 2.

Dell Technology Guide

troubleshooting information.

See “Dell Diagnostics” on page 3. 45 for
procedures on how to run Dell Diagnostics.

Fill out the “Diagnostic Checklist” on 4.
page 62.

Use Dell’s extensive suite of online services 5.
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services” on
page 58 for a more extensive list of Dell
Support online.

for more

56

If the preceding steps have not resolved the 6.

problem, see “Before You Call” on page 61.

NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.

NOTE: Dell’s Express Service Code system
may not be available in all countries.

When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and
follow the directions.

NOTE: Some of the services are not
always available in all locations outside
the continental U.S. Call your local Dell
representative for information on availability.

Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer
your questions about Dell hardware. Our support
staff use computer-based diagnostics to provide
fast, accurate answers.

To contact Dell’s support service, see “Before
You Call” on page 61 and then see the contact
information for your region or go to

support.dell.com.

DellConnect

DellConnect™ is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem and repair it
all under your supervision. For more information,
go to www.dell.com/dellconnect.

57

Getting Help

Online Services

You can learn about Dell products and services
on the following websites:

www.dell.com•

www.dell.com/ap• (Asian/Pacific countries

only)

www.dell.com/jp• (Japan only)

www.euro.dell.com• (Europe only)

www.dell.com/la• (Latin American and

Caribbean countries)

www.dell.ca• (Canada only)

You can access Dell Support through the
following websites and e-mail addresses:

Dell Support websites

support.dell.com•

support.jp.dell.com• (Japan only)

support.euro.dell.com• (Europe only)

supportapj.dell.com• (Asia Pacific only)

58

Dell Support e-mail addresses

[email protected]•

[email protected]•

[email protected]• (Latin America and

Caribbean countries only)

[email protected]• (Asian/Pacific

countries only)

Dell Marketing and Sales e-mail
addresses

[email protected]• (Asian/Pacific

countries only)

[email protected]• (Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com•

Log in as user: anonymous, and use your

e-mail address as your password.

Getting Help

Automated Order-Status Service

To check on the status of any Dell products
that you have ordered, you can go to
support.dell.com, or you can call the automated
order-status service. A recording prompts you
for the information needed to locate and report
on your order. For the telephone number to call
your region, see “Contacting Dell” on page 63.

If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call.
For the telephone number to call for your region,
see “Contacting Dell” on page 63.

Product Information

If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 63.

59

Getting Help

Returning Items for Repair Under Warranty or for Credit

Prepare all items being returned, whether for
repair or credit, as follows:

NOTE: Before you return the product to Dell,
make sure to back up any data on the hard
drive and on any other storage device in the
product. Remove any and all confidential,
proprietary and personal information, as
well as removable media, such as CDs and
PC Cards. Dell is not responsible for any of
your confidential, proprietary or personal
information; lost or corrupted data; or
damaged or lost removable media that may
be included with your return.

60

Call Dell to obtain a Return Material 1.

Authorization Number, and write it clearly

and prominently on the outside of the box.

For the telephone number to call for your

region, see “Contacting Dell” on page 63.

Include a copy of the invoice and a letter 2.

describing the reason for the return.

Include a copy of the Diagnostics Checklist (see 3.

“Diagnostic Checklist” on page 62), indicating

the tests that you have run and any error

messages reported by the Dell Diagnostics (see

“Dell Diagnostics” on page 45).

Include any accessories that belong with the 4.

item(s) being returned (power cables, software,

guides, and so on) if the return is for credit.

Getting Help

Pack the equipment to be returned in the 5.
original (or equivalent) packing materials.

NOTE: You are responsible for paying
shipping expenses. You are also
responsible for insuring any product
returned, and you assume the risk of loss
during shipment to Dell. Collect On Delivery
(C.O.D.) packages are not accepted.

NOTE: Returns that are missing any of the
preceding requirements will be refused at
Dell’s receiving dock and returned to you.

Before You Call

NOTE: Have your Express Service Code

ready when you call. The code helps Dell’s
automated-support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on the
back or bottom of your computer).

Remember to fill out the following Diagnostics
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.

61

Getting Help

Diagnostic Checklist

Name:•

Date:•

Address:•

Phone number:•

Service Tag (bar code on the back or bottom •
of the computer):

Express Service Code:•

Return Material Authorization Number (if •
provided by Dell support technician):

Operating system and version:•

Devices:•

Expansion cards:•

Are you connected to a network? Yes /No•

Network, version, and network adapter:•

Programs and versions:•

62

See your operating system documentation
to determine the contents of the computer’s
start-up files. If the computer is connected to
a printer, print each file. Otherwise, record the
contents of each file before calling Dell.

Error message, beep code, or diagnostic •

code:

Description of problem and troubleshooting •

procedures you performed:

Getting Help

Contacting Dell

For customers in the United States, call
800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.

Dell provides several online and telephone­based support and service options. Availability
varies by country and product, and some
services may not be available in your area.

To contact Dell for sales, technical support, or
customer service issues:

Visit 1. support.dell.com.

Verify your country or region in the 2. Choose
A Country/Region drop-down menu at the
bottom of the page.

Click 3. Contact Us on the left side of the page.

Select the appropriate service or support 4.
link based on your need.

Choose the method of contacting Dell that is 5.
convenient for you.

63

Finding More Information and Resources

If you need to: See:

INSPIRON

reinstall your operating system the Operating System disc

run a diagnostic program for your computer,
reinstall computer system software, or update
drivers for your computer, and readme files

the

Drivers and Utilities

NOTE: Drivers and documentation updates
can be found on the Dell™ Support website
at support.dell.com.

disc

learn more about your operating system,
maintaining peripherals, RAID, Internet,
Bluetooth®, networking, and e-mail

upgrade your computer with new or additional
memory, or a new hard drive
reinstall or replace a worn or defective part

64

the Dell Technology Guide installed on your
hard drive

the Service Manual on the Dell Support website
at support.dell.com/manuals

NOTE: In some countries, opening and
replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.

If you need to: See:

find safety best practices information for your
computer
review Warranty information, Terms and
Conditions (U.S. only), Safety instructions,
Regulatory information, Ergonomics
information, and End User License Agreement

find your Service tag/Express Service Code —
You must use the service tag to identify your
computer on support.dell.com or to contact
technical support

find drivers and downloads
access technical support and product help
check on your order status for new purchases
find solutions and answers to common
questions
locate information for last-minute updates
about technical changes to your computer or
advanced technical-reference material for
technicians or experienced users

the safety and regulatory documents that
shipped with your computer and also see the
Regulatory Compliance Homepage at

www.dell.com/regulatory_compliance

the back or bottom of your computer

the Dell™ Support website at

support.dell.com

Finding More Information and Resources

65

Basic Specifications

System Model

INSPIRON

Dell Inspiron 1470/1570

This section provides information that you
may need when setting up, updating drivers
for, and upgrading your computer. For more
detailed specifications, see the

Specifications

support.dell.com/manuals.

NOTE: Offerings may vary by region.

For more information regarding the
configuration of your computer, click
Start → Help and Support and select
the option to view information about your
computer.

66

on the Dell Support website at

Comprehensive

Processor

Type Intel® Pentium®

Single-Core

Intel Core™2 Solo

Intel Core2 Duo

Computer Information

System chipset Intel GS45 + ICH9M SFF

Camera

Pixel 1.3 megapixel

Video Resolution 160 x 120 ~1280 x 1024

(160 x 120 ~ 640 x 480
at 30 fps)

Basic Specications

7-in-1 Memory Card Reader

Memory card
controller

Memory card
connector

Flash cards
supported

Ricoh R5C833

7-in-1 combo card
connector

Secure Digital (SD)

SD High-Density
(SDHD)

SD High-Capacity
(SDHC)

MultiMediaCard
(MMC)

MMCplus

xD-Picure Card

Memory Stick

Memory Stick Pro

Memory

Memory module
connector

Memory module
capacities

Memory type DDR3 1067 MHz

NOTE: For instructions on upgrading
memory, see the Service Manual on the
Dell Support website at support.dell.com.

two user-accessible
SODIMM connectors

1 GB, 2 GB, and 4 GB

Connectors

Audio one microphone-in

connector, one stereo
headphone/speaker
connector

67

Basic Specications

Connectors

Mini-Card one Type IIIA full

Mini-Card slot, one
half-size Mini-Card slot

HDMI connector 19-pin

Network adapter RJ45 connector

USB three 4-pin USB

2.0-compliant connectors

Video 15-hole connector

Communications

Modem
(optional)

Network adapter 10/100/1000 Ethernet LAN

Wireless WLAN and Bluetooth®

68

External V.92 56K USB
Modem

on system board

wireless technology

Display

Inspiron 1470:

Type 14.0” HD WLED backlight,

TrueLife

Height 173.95 mm (6.85 inches)

Width 309.4 mm (12.2 inches)

Diagonal 355.6 mm (14.0 inches)

Inspiron 1570:

Type 15.6” HD WLED backlight,

TrueLife

Height 193.54 mm (7.62 inches)

Width 344.23 mm (13.55 inches)

Diagonal 396.42 mm (15.6 inches)

Basic Specications

Battery

4-cell/6-cell “smart” lithium ion:

Depth 53.2 mm

(2.09 inches)

Height 21.4 mm

(0.84 inches)

Width 209.4 mm

(8.24 inches)

Weight 0.26 kg (0.57 lb) (4-cell)

0.35 kg (0.77 lb) (6-cell)

9-cell “smart” lithium ion:

Depth 53.2 mm

(2.09 inches)

Height 41.7 mm

(1.64 inches)

Width 264.6 mm

(10.41 inches)

Battery

Weight 0.52 kg (1.15 lb)

Voltage 11.1 VDC (6/9 cell)

Charge time
(approximate)

Operating time
(approximate)

Coin-cell battery CR-2032

4 hours (when the
computer is turned off)

Battery operating time
varies depending on
operating conditions.

AC Adapter

Input voltage 100–240 VAC

Input current 1.5 A

Input frequency 50–60 Hz

Output power 65 W

69

Basic Specications

AC Adapter

Output current 3.34 A (continuous)

Rated output
voltage

Operating
temperature

Storage
temperature

19.5 ± 1 VDC

0° to 40°C

(32° to 104°F)

–40° to 70°C

(–40° to 158°F)

Physical

Inspiron 1470:

Height 26.3 mm to 29.2 mm

(1.03 inches to 1.5 inches)

Width 340.0 mm

(13.39 inches)

70

Physical

Depth 242.5 mm

(9.54 inches)

Weight (with
ODD Airbay and
4-cell battery)

Inspiron 1570:

Height 26.3 mm to 29.2 mm

Width 376.0 mm (14.8 inches)

Depth 247.9 mm (9.76 inches)

Weight (with
ODD Airbay and
4-cell battery)

configurable to less than

1.89 kg (4.17 lbs)

(1.03 inches to

1.5 inches)

configurable to less than

2.18 kg (4.81 lbs)

Basic Specications

Computer Environment

Temperature range:

Operating 0° to 35°C

(32° to 95°F)

Storage –40° to 65°C

(–40° to 149°F)

Relative humidity (maximum):

Operating 10% to 90%

Storage 5% to 95%

Maximum vibration (using a random vibration
spectrum that simulates user environment):

Operating 0.66 GRMS

Non-Operating 1.30 GRMS

(noncondensing)

(noncondensing)

Computer Environment

Maximum shock (for operating — measured
with Dell Diagnostics running on the hard
drive and a 2-ms half-sine pulse;
for non-operating — measured with hard
drive in head-parked position and a 2-ms
half-sine pulse):

Operating 110 G

Non-Operating 160 G

Altitude (maximum):

Operating –15.2 to 3048 m

( –50 to 10,000 ft)

Storage –15.2 to 10,668 m

(–50 to 35,000 ft)

Airborne contaminant
level

G2 or lower as
defined by
ISA-S71.04-1985

71

Appendix

Macrovision Product Notice

INSPIRON

This product incorporates copyright protection
technology that is protected by method claims
of certain U.S. patents and other intellectual
property rights owned by Macrovision
Corporation and other rights owners. Use of
this copyright protection technology must be
authorized by Macrovision Corporation, and is
intended for home and other limited viewing
uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering
or disassembly is prohibited.

72

Appendix

Information for NOM, or Official Mexican Standard (only for Mexico)

The following information is provided in the device(s) described in this document in accordance
with the requirements of the Official Mexican Standard (NOM):

Importer:

Dell México S.A. de C.V.

Paseo de la Reforma 2620 – Flat 11°

Col. Lomas Altas

11950 México, D.F.

Laptops

Regulatory
model number Voltage Frequency

P04F 100-240 V CA 50-60 Hz 3,5 A 19,5 V de CC 12,3 A

P04G 100-240 V CA 50-60 Hz 3,5 A 19,5 V de CC 12,3 A

For details, read the safety information that shipped with your computer.

For additional safety best practices information, see the Regulatory Compliance Homepage at

www.dell.com/regulatory_compliance.

Electricity
consumption Output voltage

Output
intensity

73

Index

A

INSPIRON

airflow, allowing 5

Appendix

Macrovision 72

B

backups

creating 34

C

CDs, playing and creating 32

computer capabilities 32

computer, setting up 5

connect(ing)

to the Internet 12

conserving energy 33

74

Contacting Dell online 63

customizing

your desktop 32

your energy settings 33

D

damage, avoiding 5

data, backing up 34

Dell Diagnostics 45

Dell Factory Image Restore 52

Dell support website 65

drivers and downloads 65

DVDs, playing and creating 32

E

email addresses

for technical support 58

Index

energy

conserving 33

F

FTP login, anonymous 58

H

help

getting assistance and support 56

I

Internet connection 12

ISP

Internet Service Provider 12

R

reinstalling Windows 55

restoring factory image 52

S

setup, before you begin 5

support email addresses 58

system reinstall options 50

System Restore 50

T

Touch Pad

Gestures 24

V

ventilation, ensuring 5

W

Windows, reinstalling 55

wired network

network cable, connecting 7

75

081TR2A00

Printed in the U.S.A.

www.dell.com | support.dell.com