Dell OptiPlex 360 Service Manual

Dell™ OptiPlex™ 360

Service Manual

Before Working on Your Computer	Coin-Cell Battery
Computer Cover	Speakers
Drive Bezel	Processor
Cards	Power Supply
Drives	BIOS
I/O Panel	System Board
Processor Heat-Sink Assembly	Troubleshooting
Memory Modules	Contacting Dell

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Information in this document is subject to change without notice.

Reproduction of these material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; Intel is a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth is a registered trademark of Bluetooth SIG Inc., and is used under license by Dell Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Models DCSM and DCNE

March 2009

Rev. A01

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Before Working on Your Computer

Dell™ OptiPlex™ 360 Service Manual

Recommended Tools

Before Working on Your Computer

Inside View of Your Computer

System Board Components

After Working on Your Computer

This document provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that:

•You have performed the steps in Before Working on Your Computer.

•You have read the safety information that shipped with your computer.

•When replacing a component, you have already removed the original, if installed.

NOTE: The color of your system and certain system components may appear differently than shown in this document.

Recommended Tools

The procedures in this document may require the following tools:

•Small flat-blade screwdriver

•Phillips screwdriver

•Small plastic scribe

•Flash BIOS update (see the Dell Support website at support.dell.com)

Before Working on Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

CAUTION: To avoid damaging the computer, perform the following steps before you begin working inside the computer.

1.Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.

2.Turn off your computer (see Turning Off Your Computer).

CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.

3.Disconnect all telephone or network cables from the computer.

4.Disconnect your computer and all attached devices from their electrical outlets.

5.Press and hold the power button while the system is unplugged to ground the system board.

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.

1.Shut down the operating system.

2.Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 4 seconds to turn them off.

Inside View of Your Computer

Mini Tower Computer

1	optical drive	2	power supply

3	back USB and audio connectors	4	system board
5	heat sink assembly	6	hard drive

7	fan	8	front USB and audio connectors

9	drive bays

Desktop Computer

1	drive bays (media card reader or floppy drive,	2	power supply
	optical drive and hard drive)

3	back USB and audio connectors	4	system board

5	heat sink assembly	6	front USB and audio

connectors

System Board Components

Mini Tower Computer System Board Components

1	internal chassis speaker	2	power connector	3	memory module
	connector (optional)				connectors (DIMM1,
					DIMM2)

4	serial ATA drive connectors	5	main power connector	6	floppy drive connector
	(SATA0, SATA1, SATA2)

7	audio connectors (2)	8	network adapter	9	USB ports (4)
			connector, USB ports (2)
10	VGA video connector	11	RTC reset jumper	12	parallel (printer)
			(RTCRS)		connector
13	serial connector	14	password jumper	15	battery socket
			(PSWD)

16	system board speaker	17	PCI x1 connectors	18	PCI Express x16
	(BEEP)		(SLOT2, SLOT 3)		connector (SLOT1)

19	PS/2 serial connector	20	floppy drive connector	21	processor fan connector
			(DSKT)

Desktop Computer System Board Components

1	internal chassis speaker	2	power connector	3	memory module
	connector (optional)				connectors (DIMM1,
					DIMM2)

4	serial ATA drive connectors	5	main power connector	6	floppy drive connector
	(SATA0, SATA1, SATA2)
7	audio connectors (2)	8	network adapter	9	USB ports (4)
			connector, USB ports (2)
10	VGA video connector	11	RTC reset jumper	12	parallel (printer)
			(RTCRS)		connector

13	serial connector	14	password jumper	15	battery socket
			(PSWD)

16	system board speaker	17	PCI Express x1	18	PCI Express x16
	(BEEP)		connectors (SLOT2,		connector (SLOT1)
			SLOT 3)
19	serial connector	20	floppy drive connector	21	processor fan connector
			(DSKT)

After Working on Your Computer

After you have completed any replacement procedures, ensure you connect any external devices, cards, cables, and so on before turning on your computer.

1.Replace the computer cover (see Replacing the Mini Tower Computer Cover).

2.Connect any telephone or network cables to your computer.

CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.

3.Connect your computer and all attached devices to their electrical outlets.

4.Turn on your computer.

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Drive Bezel

Dell™ OptiPlex™ 360 Service Manual

Removing the Drive Bezel

Replacing the Drive Bezel

Removing a Drive Bezel Insert

Replacing a Drive Bezel Insert

WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

NOTE: This procedure applies only to the mini tower computer. The desktop computer does not have a removable bezel.

Removing the Drive Bezel

1.Follow the procedure in Before Working on Your Computer.

2.Remove the computer cover (see Removing the Mini Tower Computer Cover).

3.Locate the blue latch inside the chassis beside the drive bezel along the right edge of the computer. Slide the latch downward and hold it in place.

4.Gently disengage the bezel from the right side, and then release the latch.

1	bezel	2	bezel latch

Replacing the Drive Bezel

NOTE: This procedure assumes that you have completed the removal procedure first.

1.With the computer set upright, align and insert the clamps on the left edge of the bezel into the bezel clamp slots along the left edge of the front panel.

2.Slide the latch downward and hold it in place.

3.Rotate the front cover toward the computer until the bezel–grips on the right edge of the cover snap into place, and then release the latch.

4.Follow the procedure in After Working on Your Computer.

bezel clamps (3)

bezel

3 bezel latch

Removing a Drive Bezel Insert

NOTE: Do not discard the screws located on the inside of the bezel insert tab. You need these screws to secure the replacement drive in the drive bay.

1.Follow the procedure in Before Working on Your Computer.

2.Remove the drive bezel (see Removing the Drive Bezel) and place it facedown on a flat surface.

3.Holding the bezel insert tab for leverage, use a plastic scribe to gently disengage the right-side grip for the bezel insert.

4.Swing the bezel insert to the left to disengage the left-side grip.

1	5.25-inch drive bezel insert	2	bezel insert tab

3	bezel insert grip	4	3.5-inch drive bezel insert

5	bezel insert tab	6	bezel insert grip

Replacing a Drive Bezel Insert

NOTE: This procedure assumes that you have completed the removal procedure first.

1.Place the drive bezel face-down on a flat surface.

2.Holding the bezel insert almost vertically, reseat the left bezel insert grip along the left edge of the rear of the bezel.

3.Push the right side of the bezel insert down until it snaps into place.

4.Follow the procedure in After Working on Your Computer.

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BIOS

Dell™ OptiPlex™ 360 Service Manual

Flashing the BIOS From a CD

Flashing the BIOS From the Hard Drive

NOTE: If a BIOS-update program CD is provided with a new system board, flash the BIOS from the CD. If you do not have a BIOS-update program CD, see Flashing the BIOS From the Hard Drive.

Flashing the BIOS From a CD

1.Turn on your computer.

2.Press the eject button on the front of the optical drive to open the drive tray.

3.Place the BIOS-update disc in the center of the drive tray, and then press the eject button or gently push on the tray to close it.

4.Restart the computer.

5.When the DELL™ logo appears, press <F12> immediately.

NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12> in even intervals until the Boot Device Menu appears.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again.

6.At the Boot Device Menu, use the upand down-arrow keys, or press the appropriate number on the keyboard to highlight Onboard or USB CDROM, and then press <Enter>.

NOTE: The one time boot menu feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot sequence specified in the system setup program.

CAUTION: Do not interrupt this process once it begins. Doing so may damage the system.

7.Follow the instructions that appear on the screen. The computer continues to boot and updates the new BIOS. When the flash update is complete, the computer automatically reboots.

8.Remove the flash BIOS update program CD from the drive.

Flashing the BIOS From the Hard Drive

1.Turn on the computer.

2.Locate the latest BIOS update file for your computer at support.dell.com.

3.Click Download Now to download the file.

4.If the Export Compliance Disclaimer window appears, click Yes, I Accept this Agreement.

The File Download window appears.

5.Click Save this program to disk, and then click OK.

The Save In window appears.

6.Click the down arrow to view the Save In menu, select Desktop, and then click Save.

The file downloads to your desktop.

7.Click Close if the Download Complete window appears.

The file icon appears on your desktop and is titled the same as the downloaded BIOS update file.

8. Double-click the file icon on the desktop and follow the instructions on the screen.

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Cards

Dell™ OptiPlex™ 360 Service Manual

PCI and PCI Express Cards

PS/2 Serial-Port Adapter

Removing a Card From the Optional Riser-Card Cage

Installing or Replacing a Card in the Optional Riser-Card Cage

WARNING: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the cover.

PCI and PCI Express Cards

Your computer supports a PS/2 serial-port adapter and provides the following slots for PCI Express and PCI cards:

•One PCI Express x16 card slot (SLOT1)

•Two PCI card slots (SLOT2, SLOT3)

An optional riser card and riser card cage is available for the desktop computer.

NOTE: For card slot locations, see Mini Tower Computer System Board Components or Desktop Computer System Board Components.

•If you are installing or replacing a card, follow the procedures in this section.

•If you are removing but not replacing a card, see Removing a PCI or PCI Express Card From a Mini Tower Computer or Removing a PCI or PCI Express Card From a Desktop Computer.

•If you are removing a card, you must also remove the current driver for the card from the operating system. For instructions, see the documentation that came with the card.

•If you are installing a card, ensure that the appropriate driver for the card is also installed. For instructions, see the documentation that came with the card.

Removing a PCI or PCI Express Card From a Mini Tower Computer

1.Follow the procedure in Before Working on Your Computer.

2.Remove the computer cover (see Removing the Mini Tower Computer Cover).

3.Gently push the release lever on the card retention latch to pivot the latch open. The latch remains in the open position.

1	alignment guides (4)	2	card
3	release lever	4	card slots (4)

5	card retention latch

4. If necessary, disconnect any cables connected to the card.

5. If you are removing the card permanently:

d.Install a filler bracket in the empty card-slot opening.

NOTE: Installing filler brackets in empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer, and maintain the airflow that cools your computer.

e.Follow the procedure in After Working on Your Computer.

f.Uninstall the card's driver. For instructions, see the documentation that came with the card.

6.If you removed a sound card:

a.Enter the system setup program, go to Onboard Devices and select Integrated Audio, and then change the setting to On. For more information on using the system setup program, see the Dell Technology Guide on your computer or at support.dell.com.

b.Connect external audio devices to the audio connectors on the back panel of the computer. For assistance with back panel connections, see your

Setup and Quick Reference Guide.

7.If you removed an add-in network connector:

a.Enter the system setup program, go to Onboard Devices and select Integrated NIC, and then change the setting to On. For more information on using the system setup program, see the Dell Technology Guide on your computer or at support.dell.com.

b.Connect the network cable to the integrated connector on the back panel of the computer. For assistance with back panel connections, see your

Setup and Quick Reference Guide.

Installing or Replacing a PCI or PCI Express Card in a Mini Tower Computer

NOTE: If you are replacing a card, uninstall the driver for the existing card. For instructions, see the documentation that came with the card.

1.Remove the computer cover (see Removing the Mini Tower Computer Cover).

2.Gently push the release lever on the card retention latch to pivot the latch open. The latch remains in the open position.

1	alignment guide	2	card

3	card-edge connector	4	card connector

5	card slots (4)	6	release lever
7	card retention latch

3.If you are installing a new card, remove the filler bracket covering the empty card slot. To remove a filler bracket, gently insert a scribe under the top edge of the bracket.

4.If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card.

•For a PCI card, grasp the card by its top corners, and ease it out of its connector.

•For a PCI Express card, pull the securing tab, grasp the card by its top corners, and ease it out of its connector.

5.If your card includes a card retention bar, remove the bar. Gently pull the securing tab, grasp the card by its top corners, and ease it out of its connector.

6.Prepare the new card for installation.

NOTE: For information on configuring the card, making internal connections, or customizing it for your computer, see the documentation that came with the card.

WARNING: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards.

7.If you are installing the card into the PCI Express x16 card connector, position the card so that the securing slot is aligned with the securing tab, and gently pull the securing tab.

8.Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.

1	alignment guide	2	card

3	card-edge connector	4	card connector

9. Before you lower the card retention mechanism, ensure:

•The tops of all cards and filler brackets are flush with the alignment guide.

•The notch the top of the card or filler bracket fits around the alignment guide.

1	alignment guides (4)

10. Secure the card(s) by closing the card retention latch and snapping it into place.

CAUTION: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.

11.Connect any cables that should be attached to the card.

For information about the card's cable connections, see the documentation the card.

12.Follow the procedure in After Working on Your Computer.

13.IIf you installed a network adapter card and want to turn off the integrated network adapter, use the system setup program. For more information on using the system setup program, see the Dell Technology Guide on your computer or at support.dell.com.

CAUTION: If your computer supports Active Management Technology (AMT), disabling the integrated network adapter also disables AMT functionality.

14. Install any drivers required for the card as described in the card documentation.

Removing a PCI or PCI Express Card From a Desktop Computer

NOTE: If applicable, see Removing a Card From the Optional Riser-Card Cage.

1.Follow the procedure in Before Working on Your Computer.

2.Remove the computer cover (see Removing the Desktop Computer Cover).

3.Gently push the release lever on the card retention latch to pivot the latch open. The latch remains in the open position.

1	release lever	2	filler bracket

3	alignment guides (3)	4	card

5	card retention latch	6	system board connector

4.If necessary, disconnect any cables connected to the card.

5.If you are replacing a PCI Express x16 card, remove the installed card by gently pulling the release lever away from the card until you release the securing tab from the dent in the card.

6.Grasp the card by its top corners, and ease it out of its connector.

7.If you are permanently removing the card:

a. Install a filler bracket to cover the empty card slot.

CAUTION: Installing filler brackets in empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer and maintain the airflow that cools your computer.

b.Follow the procedure in After Working on Your Computer.

c.Uninstall the card's driver. For instructions, see the documentation that came with the card.

d.For more information on using the system setup program, see the Dell Technology Guide on your computer or atsupport.dell.com.

Installing or Replacing a PCI or PCI Express Card in a Desktop Computer

NOTE: If applicable, see Installing or Replacing a Card in the Optional Riser-Card Cage.

NOTE: If you are installing a card to replace one already installed in the computer, you must first remove the installed card (see Removing a PCI or PCI Express Card From a Desktop Computer or Removing a Card From the Optional Riser-Card Cage).

1.Follow the procedure in Before Working on Your Computer.

2.Remove the computer cover (see Removing the Desktop Computer Cover).

3.Gently push the release lever on the card retention latch to pivot the latch open. The latch remains in the open position.

1	release lever	2	filler bracket

3	alignment guides (3)	4	card

5	card retention latch	6	system board connector

4.If you are installing a new card, remove the filler bracket covering the empty card slot. To remove a filler bracket, gently insert a scribe under the top edge of the bracket.

5.Prepare the new card for installation.

NOTE: For information on configuring the card, making internal connections, or customizing it for your computer, see the documentation that came with the card.

1	release lever on card retention latch	2	card

3	card-edge connector	4	card connector

6.If you are installing a PCI Express x16 card, hold the securing-tab release lever away from the card connector as you insert the new card into the connector slot.

7.Place the card in the connector and press down firmly. Using the following illustration as a guide, ensure that the card is fully seated in the slot.

1	card fully seated	2	card not fully seated

3	improperly seated bracket	4	properly seated bracket

NOTE: If you are installing a PCI Express x16 card, ensure that the securing tab on the connector's release lever fits into the notch on the front end of the card.

8. To secure the cards, gently rotate the release lever downward to move the card retention latch into place.

1	release lever	2	card retention latch

3	card	4	card-edge connector

5	card connector

CAUTION: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.

9.Connect any cables that should be attached to the card.

10.Follow the procedure in After Working on Your Computer.

11.IIf you installed a network adapter card and want to turn off the integrated network adapter, use the system setup program. For more information on using the system setup program, see the Dell Technology Guide on your computer or at support.dell.com.

CAUTION: If your computer supports Active Management Technology (AMT), disabling the integrated network adapter also disables AMT functionality.

12. Install any drivers required for the card as described in the card documentation.

PS/2 Serial-Port Adapter

CAUTION: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Removing a PS/2 Serial-Port Adapter From a Mini Tower Computer

1.Follow the procedure in Before Working on Your Computer.

2.Remove the computer cover (see Removing the Mini Tower Computer Cover).

3.Gently push the release lever on the card retention latch to pivot the latch open. The latch remains in the open position.

1 card retention latch

2 alignment guide

3PS/2 serial adapter cable

4.Disconnect the PS/2 serial-port cable from the system board (see Mini Tower Computer System Board Components).

5.If necessary, disconnect any external cables connected to the adapter.

6.Ease the PS/2 serial-port adapter bracket out of its slot.

7.If you are removing the adapter permanently, install a filler bracket in the empty card-slot opening.

NOTE: Installing filler brackets in empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer and maintain the airflow that cools your computer.

8. Before you close the card retention mechanism, ensure that:

•The tops of all cards and filler brackets are flush with the alignment guide.

•The notch in the top of the card or filler bracket fits around the alignment guide.

9.Secure any remaining card(s) by closing the card retention latch and snapping it into place.

10.Follow the procedure in After Working on Your Computer.

Installing or Replacing a PS/2 Serial-Port Adapter in a Mini Tower Computer

NOTE: If you are replacing a card, uninstall the driver for the existing card. For instructions, see the documentation that came with the card.

1.Follow the procedure in Before Working on Your Computer.

2.Remove the computer cover (see Removing the Mini Tower Computer Cover).

3.Gently lift the release lever on the card retention latch to pivot the latch open. The latch remains in the open position.

1	card retention latch	2	alignment guide
3	PS/2 serial adapter cable

4. Remove the filler bracket (if applicable).

NOTE: For information on configuring the adapter, making internal connections, or customizing it for your computer, see the documentation that came with the adapter.

5. Align the PS/2 serial-port adapter bracket in the slot and press down firmly. Ensure that the adapter is fully seated in the slot.

Before you close the card retention mechanism, ensure that:

•The tops of all cards and filler brackets are flush with the alignment guide.

•The notch in the top of the card or filler bracket fits around the alignment guide.

6. Secure the card(s) by closing the card retention latch and snapping it into place.

CAUTION: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.

7.Connect the adapter cable to the serial-port adapter connector on the system board (for connector locations, see Mini Tower Computer System Board Components).

8. Follow the procedure in After Working on Your Computer.

Removing a PS/2 Serial-Port Adapter From a Desktop Computer

NOTE: If applicable, see Removing a Card From the Optional Riser-Card Cage.

1.Follow the procedure in Before Working on Your Computer.

2.Remove the computer cover (see Removing the Desktop Computer Cover).

3.Gently lift the release lever on the card retention latch to pivot the latch open. The latch remains in the open position.

4. Disconnect the PS/2 serial-port cable from the system board (see Desktop Computer System Board Components).

1 card retention latch

2 alignment guide

3PS/2 serial adapter cable

5.Ease the PS/2 serial-port adapter bracket out of its slot.

6.If you are removing the adapter permanently, install a filler bracket in the empty card-slot opening.

NOTE: Installing filler brackets in empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer and maintain the airflow that cools your computer.

7. Before you close the card retention mechanism, ensure that:

•The tops of all cards and filler brackets are flush with the alignment guide.

•The notch in the top of the card or filler bracket fits around the alignment guide.

8.Secure any remaining card(s) by closing the card retention latch and snapping it into place.

9.Follow the procedure in After Working on Your Computer.

Installing or Replacing a PS/2 Serial-Port Adapter in a Desktop Computer

NOTE: If applicable, see Installing or Replacing a Card in the Optional Riser-Card Cage.

NOTE: If you are replacing a card, uninstall the driver for the existing card. For instructions, see the documentation that came with the card.

1.Follow the procedure in Before Working on Your Computer.

2.Remove the computer cover (see Removing the Desktop Computer Cover).

3.Gently lift the release lever on the card retention latch to pivot the latch open. The latch remains in the open position.

4.Remove the filler bracket (if applicable).

NOTE: For information on configuring the adapter, making internal connections, or customizing it for your computer, see the documentation that came with the adapter.

5. Align the PS/2 serial-port adapter bracket in the slot and press down firmly. Ensure that the adapter is fully seated in the slot.

1	card retention latch	2	alignment guide

3	PS/2 serial adapter cable

6. Before you close the card retention mechanism, ensure that:

•The tops of all cards and filler brackets are flush with the alignment guide.

•The notch in the top of the card or filler bracket fits around the alignment guide.

7.Secure the card(s) by closing the card retention latch and snapping it into place.

CAUTION: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.

1	release lever	2	adapter retention latch

3	PS/2 serial-port adapter bracket	4	serial-port adapter
			connector
5	serial-port adapter system board
	connector

8.Connect the adapter cable to the PS/2 serial-port adapter connector on the system board (see Desktop Computer System Board Components).

NOTE: For information about the cable connections, see the documentation for the PS/2 serial-port adapter.

9.Follow the procedure in After Working on Your Computer.

Removing a Card From the Optional Riser-Card Cage

NOTE: The riser-card cage is an option for the desktop computer only.

1. Follow the procedure in Before Working on Your Computer.

2.Remove the computer cover (see Removing the Desktop Computer Cover).

3.Remove the riser-card cage:

a.Check any cables connected to cards through the back panel openings.

b.Rotate the riser-card cage handle up and gently pull on the handle and lift the riser-card cage up and away from the computer.

riser-card cage

handle

3riser cards (2)

4.Gently push the release lever on the card retention latch to pivot the latch open. The latch remains in the open position.

5.Disconnect any card cables from the system board (see Desktop Computer System Board Components).

6.Grasp the card by its top corners, and ease it out of its connector.

7.If you are removing a card permanently, install a filler bracket in the empty card-slot opening.

NOTE: Installing filler brackets in empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer and maintain the airflow that cools your computer.

8. Before you close the card retention mechanism, ensure:

•The tops of all cards and filler brackets are flush with the alignment guide.

•The notch in the top of the card or filler bracket fits around the alignment guide.

1	alignment guides (3)

9.Secure the card(s) by closing the card retention latch and snapping it into place.

10.Replace the riser-card cage:

a.Align the tabs in the side of the riser-card cage with the slots on the side of the computer, and slide the riser-card cage down into place.

b.Ensure that the riser-card connectors are fully seated in the connectors on the system board.

c.Rotate the riser-card cage handle to the down position.

Installing or Replacing a Card in the Optional Riser-Card Cage

NOTE: The riser-card cage is an option for the desktop computer only.

1.Follow the procedure in Before Working on Your Computer.

2.Remove the computer cover (see Removing the Desktop Computer Cover).

3.Remove the riser-card cage:

a.Disconnect any cables connected to cards through the back panel openings.

b.Rotate the riser-card cage handle up and gently pull on the handle to lift the riser-card cage up and away from the computer.

riser-card cage

handle

3riser cards (2)

4.Gently push the release lever on the card retention latch to pivot the latch open. The latch remains in the open position.

5.If you are installing a new card, remove the filler bracket to create an empty card-slot opening.

6.If you are replacing a card that is already installed in the computer, remove the card (see Removing a PCI or PCI Express Card From a Desktop Computer or Removing a PS/2 Serial-Port Adapter From a Desktop Computer).

7.If necessary, disconnect any cables connected to the adapter.

WARNING: To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards or adapters.

8.Align the card in the slot and press down firmly. Ensure that the adapter is fully seated in the slot.

9.Before you close the card retention mechanism, ensure:

•The tops of all cards and filler brackets are flush with the alignment guide.

•The notch in the top of the card or filler bracket fits around the alignment guide.

10.Secure the card(s) by closing the card retention latch and snapping it into place.

CAUTION: Do not route card cables over the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment.

11.Connect any card cables to the system board as appropriate (see Desktop Computer System Board Components).

12.Replace the riser-card cage:

a.Align the tabs in the side of the riser-card cage with the slots on the side of the computer, and slide the riser-card cage down into place.

b.Ensure the riser-card connectors are fully seated in the connectors on the system board.

c.Rotate the riser-card cage handle downward to secure it into place.

13.Connect any disconnected cables.

14.Follow the procedure in After Working on Your Computer.

15.Install any drivers required for the card. For instructions on installing driver, see the documentation that came with the card.

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Coin-Cell Battery

Dell™ OptiPlex™ 360 Service Manual

Removing the Coin-Cell Battery

Replacing the Coin-Cell Battery

WARNING: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

A coin-cell battery maintains computer configuration, date, and time information. The battery can last several years. If you have to repeatedly reset time and date information after turning on the computer, replace the battery.

Removing the Coin-Cell Battery

1.Record the information on the screens in the system setup program so that you can restore the correct settings in step 4 of Replacing the Coin-Cell Battery. For more information on using the system setup program, see the Dell Technology Guide on your computer or at support.dell.com.

2.Follow the procedure in Before Working on Your Computer.

3.Remove the computer cover (see Removing the Mini Tower Computer Cover or Removing the Desktop Computer Cover).

4.Locate the battery socket on the system board (see System Board Components).

CAUTION: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.

1 battery (positive side) 2 battery retention tab

5.Insert a plastic scribe between the battery retention tab and the battery, and gently pry the batter loose.

6.Remove the battery from the system and properly dispose of it.

Replacing the Coin-Cell Battery

NOTE: This procedure assumes that you have completed the removal procedure first.

1.Insert the edge of new battery, with "+" facing up, into the side of the socket opposite the battery retention tab.

2.Snap the battery into place. Ensure it is secured by the retention tab.

3.Follow the procedure in After Working on Your Computer.

4.Enter the system setup program to restore the settings you recorded in step 1 under the section Removing the Coin-Cell Battery and enter the correct date and time. For more information on using the system setup program, see the Dell Technology Guide on your computer or at support.dell.com.

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