Dell OptiPlex 320 User Manual [en, es, fr]

Dell™ OptiPlex™ 320

Quick Reference Guide

Models DCSM, DCNE
www.dell.com | support.dell.com
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
____________________
Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Models DCSM, DCNE
September 2006 P/N KK074 Rev. A01

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up Your Computer
System Views
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mini Tower Computer — Front View Mini Tower Computer — Back View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
. . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . 13
Mini Tower Computer — Back-Panel Connectors Desktop Computer — Front View Desktop Computer — Back View
. . . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . . 17
Desktop Computer — Back-Panel Connectors
Removing the Computer Cover
Before You Begin Mini Tower Computer Desktop Computer
Inside Your Computer
Mini Tower Computer Desktop Computer
Solving Problems
Dell Diagnostics System Lights
Diagnostic Lights
Beep Codes
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Reinstalling Microsoft Windows XP
. . . . . . . . . . . . . . . . . . . . 39
. . . . . . . . . . . . . 14
. . . . . . . . . . . . . . 18
. . . . . . . . . . . 38
. . . . . . . . . . . . . . . 38
Using the Drivers and Utilities CD
. . . . . . . . . . . . . . . . . . . . . . . . 42
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Contents 3
4 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may
not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For? Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• My computer documentation
• My device documentation
• Desktop System Software (DSS)
Drivers and Utilities CD (also known as ResourceCD)
NOTE: The Drivers and Utilities CD may be optional and may
not ship with your computer.
Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers (see "Reinstalling Drivers and Utilities" in your online User’s Guide), to run the Dell Diagnostics (see "Dell Diagnostics" on page 30), or to access your documentation.
Readme files may be included on your CD to provide the most current updates about technical changes to your computer or advanced technical­reference material for technicians or experienced users.
• Warranty information
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
NOTE: Drivers and documentation updates can be found at
support.dell.com.
Dell™ Product Information Guide
Quick Reference Guide 5
What Are You Looking For? Find It Here
• How to remove and replace parts
• Specifications
• How to configure system settings
• How to troubleshoot and solve problems
• Service Tag and Express Service Code
• Microsoft Windows License Label
Dell™ OptiPlex™ User’s Guide
Microsoft Windows XP Help and Support Center
1
Click
Start→
Guides
2
Click the
The User’s Guide is also available on the optional Drivers and Utilities CD.
Service Tag and Microsoft® Windows® License
These labels are located on your computer.
• Use the Service Tag to identify your computer when you use
support.dell.com
contact support.
• Enter the Express Service Code to direct your call when contacting support.
Help and Support→ Dell User and System
→ System Guides
User’s Guide
.
for your computer.
or
• How to reinstall my operating system
6 Quick Reference Guide
Operating System CD
NOTE: The Operating System CD may be optional and may
not ship with your computer.
The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See "Reinstalling Microsoft Windows XP" on page 39.
After you reinstall your operating system, you can use the optional Drivers and Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer.
Your operating system product key label is located on your computer.
NOTE: The color of your CD varies based on the operating
system you ordered.
What Are You Looking For? Find It Here
• Solutions — Troubleshooting hints and tips, articles from technicians, frequently asked questions, and online courses
Dell Support Website — support.dell.com
NOTE: Select your region or business segment to view the
appropriate support site.
• Community — Online discussion with other Dell customers
• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and order status, warranty, and repair information
• Service and support — Service call status and support history, service contract, online discussions with technical support
• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
• Downloads — Certified drivers, patches, and software updates
• Desktop System Software (DSS) — If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel
®
processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop
To download Desktop System Software:
1
Go to
support.dell.com
segment, and enter your Service Tag.
2
Select
3
Click your operating system and search for the keyword
Desktop System Software
NOTE: The support.dell.com user interface may vary
dependent upon your selections.
Windows Help and Support Center
1
Click
Start→
2
Type a word or phrase that describes your problem and click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
, select your region or business
Drivers & Downloads
.
Help and Support
and click Go.
.
Quick Reference Guide 7

Setting Up Your Computer

CAUTION: Before performing any of the procedures in this section, follow the safety instructions in Product
Information Guide.
NOTICE: If your computer has an expansion card installed (such as a modem card), connect the appropriate cable
to the card, not to the connector on the back panel.
NOTICE: To help allow the computer to maintain proper operating temperature, ensure that you do not place the
computer too close to a wall or other storage compartment that might prevent air circulation around the chassis.
NOTE: Before you install any devices or software that did not ship with your computer, read the documentation
that came with the device or software, or contact the vendor to verify that the device or software is compatible with your computer and operating system.
You must complete all the steps to properly set up your computer. See the appropriate figures that follow the instructions.
NOTICE: Do not attempt to operate a PS/2 mouse and a USB mouse simultaneously.
1
Connect the keyboard and mouse.
NOTICE: Do not connect a modem cable to the network adapter connector. Voltage from telephone
communications can cause damage to the network adapter.
Set Up Your Keyboard and Mouse
2
Connect the modem or network cable.
Insert the network cable, not the telephone line, into the network connector. If you have an optional modem, connect the telephone line to the modem.
8 Quick Reference Guide
3
Connect the monitor using
either
the white DVI cable or the blue VGA cable (
do not
connect both
cables).
Align and gently insert the monitor cable to avoid bending connector pins. Tighten the thumbscrews on the cable connectors.
NOTE: Some monitors have the video connector underneath the back of the screen. See the documentation
that came with your monitor for its connector locations.
Set Up Your Monitor
4
Connect the speakers.
5
Connect power cables to the computer, monitor, and devices and connect the other ends of the power cables to electrical outlets.
Quick Reference Guide 9
Power Connections
NOTICE: To avoid damaging a computer with a manual voltage-selection switch, set the switch for the voltage that
most closely matches the AC power available in your location.
NOTICE: In Japan, the voltage selection switch must be set to the 115-V position even though the AC power
available in Japan is 100 V.
6
Verify that the voltage selection switch is set correctly for your location.
Your computer has a manual voltage-selection switch. Computers with a voltage selection switch on the back panel must be manually set to operate at the correct operating voltage.
10 Quick Reference Guide

System Views

Mini Tower Computer — Front View
1
2
3
10
9
1 location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support
website or call technical support.
2 CD/DVD drive Insert a CD or DVD (if supported) into this drive. 3 floppy drive Insert a floppy disk into this drive. 4 hard-drive activity light This light flickers when the hard drive is in use.
4
5
6
7
8
Quick Reference Guide 11
5 USB 2.0 connectors (2) Use the USB connectors on the front of the computer for devices that you connect
occasionally, such as joysticks or cameras, or for bootable USB devices.
It is recommended that you use the USB connectors on the back of the computer for devices that typically remain connected, such as printers and keyboards.
6 diagnostic lights Use the lights to help you troubleshoot a computer problem based on the
diagnostic code (for more information, see "Diagnostic Lights" on page 34).
7 power button Press this button to turn on the computer.
NOTICE: To avoid losing data, do not turn off the computer by pressing the
power button. Instead, perform an operating system shutdown.
NOTICE: If your operating system has ACPI enabled, when you press the power
button the computer will perform an operating system shutdown.
8 power light The power light illuminates and blinks or remains solid to indicate different
operating states:
• No light — The computer is turned off.
• Steady green — The computer is in a normal operating state.
• Blinking green — The computer is in a power-saving mode.
• Blinking or solid amber — The computer is receiving electrical power, but an internal power problem might exist. See "Power Problems" in your online
Guide
.
To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep modes and exiting from a power-saving mode, see your online User’s Guide.
For a description of light codes that can help you troubleshoot problems with your computer, see "System Lights" on page 33.
9 headphone connector Use the headphone connector to attach headphones. 10 link integrity light
• Green — A good connection exists between a 10-Mbps network and the computer.
• Orange — A good connection exists between a 100-Mbps network and the computer.
• Off — The computer is not detecting a physical connection to the network.
User’s
12 Quick Reference Guide
Mini Tower Computer — Back View
1
2
3
4
5
6
1
cover release latch
padlock ring
2 3 power connector Insert the power cable into this connector.
This latch allows you to open the computer cover.
Insert a padlock to lock the computer cover.
Quick Reference Guide 13
4 voltage selection switch Your computer is equipped with a manual voltage-selection switch. To avoid
damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC power available in your location.
NOTICE: In Japan the voltage-selection switch must be set to the 115-V
position.
Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.
5 back-panel connectors Plug serial, USB, and other devices into the appropriate connector.
See "Mini Tower Computer — Back-Panel Connectors" on page 14.
6 card slots Access connectors for any installed PCI and PCI Express cards.
Mini Tower Computer — Back-Panel Connectors
1
parallel connector
13
10 9 8
Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector.
24
NOTE: The integrated parallel connector is automatically disabled if the computer
detects an installed card containing a parallel connector configured to the same address. For more information, see your online User’s Guide.
link integrity light • Green — A good connection exists between a 10-Mbps network and the
2
computer.
• Orange — A good connection exists between a 100-Mbps network and the computer.
• Off — The computer is not detecting a physical connection to the network.
5
6
7
14 Quick Reference Guide
3
network adapter connector
network activity light
4
line-in connector
5
line-out connector
6
microphone connector
7
USB 2.0 connectors (4)
8
9
video connector
serial connector
10
To attach your computer to a network or broadband device, connect one end of a network cable to a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached.
NOTE: Do not plug a telephone cable into the network connector.
On computers with a network adapter card, use the connector on the card.
It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.
This light flashes yellow when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state.
Use the blue line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR.
On computers with a sound card, use the connector on the card.
Use the green line-out connector to attach headphones and most speakers with integrated amplifiers.
On computers with a sound card, use the connector on the card.
Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.
On computers with a sound card, the microphone connector is on the card.
Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
Plug the cable from your VGA-compatible monitor into the blue connector.
NOTE: If you purchased an optional graphics card, this connector will be covered by
a cap. Connect your monitor to the connector on the graphics card. Do not remove the cap.
Connect a serial device, such as a handheld device, to the serial port. The default designation is COM1 for serial connector 1.
For more information, see your online User’s Guide.
Quick Reference Guide 15
Desktop Computer — Front View
1
11
1 USB 2.0 connectors (2) Use the USB connectors on the front of the computer for devices that you
connect occasionally, such as joysticks or cameras, or for bootable USB devices (see your online User’s Guide for more information about booting to a USB device).
It is recommended that you use the USB connectors on the back panel for devices that typically remain connected, such as printers and keyboards.
2 hard-drive activity light This light flickers when the hard drive is being accessed. 3 power button Press this button to turn on the computer.
NOTICE: To avoid losing data, do not turn off the computer by pressing the
power button for 6 seconds or longer. Instead, perform an operating system shutdown.
89
2
7
3
5
4610
NOTICE: If your operating system has ACPI enabled, when you press the
power button the computer will perform an operating system shutdown.
4 Dell badge This badge can be rotated to match the orientation of your computer. To rotate
the badge, place your fingers around the outside of the badge, press firmly, and turn the badge. You can also rotate the badge using the slot provided near the bottom of the badge.
16 Quick Reference Guide
5 power light The power light illuminates and blinks or remains solid to indicate different
operating states:
• No light — The computer is turned off.
• Steady green — The computer is in a normal operating state.
• Blinking green — The computer is in a power-saving mode.
• Blinking or solid amber — See "Power Problems" in your online
To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager.
For a description of light codes that can help you troubleshoot problems with your computer see "System Lights" on page 33.
6 diagnostic lights Use the lights to help you troubleshoot a computer problem based on the
diagnostic code. For more information, see "Diagnostic Lights" on page 34.
7 link integrity light
8 headphone connector Use the headphone connector to attach headphones. 9 floppy drive Insert a floppy disk into this drive. 10 CD/DVD drive Insert a CD or DVD (if supported) into this drive. 11 location of Service Tag Use the Service Tag to identify your computer when you access the Dell Support
• Green — A good connection exists between a 10-Mbps network and the computer.
• Orange — A good connection exists between a 100-Mbps network and the computer.
• Off — The computer is not detecting a physical connection to the network.
website or call technical support.
User’s Guide
.
Desktop Computer — Back View
1
1 card slots Access connectors for any installed PCI and PCI Express Cards. 2 back-panel connectors Plug serial, USB, and other devices into the appropriate connector.
3 power connector Insert the power cable into this connector.
2 3 4 6
See "Desktop Computer — Back-Panel Connectors" on page 18.
5
Quick Reference Guide 17
4 voltage selection switch Your computer is equipped with a manual voltage-selection switch. To avoid
damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC power available in your location.
NOTICE: In Japan, the voltage-selection switch must be set to the 115-V
position.
Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.
5 padlock ring Insert a padlock to lock the computer cover. 6 cover release latch Use this latch to open the computer cover.
Desktop Computer — Back-Panel Connectors
1
parallel connector
13
10 9 8
Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector.
24
NOTE: The integrated parallel connector is automatically disabled if the computer
detects an installed card containing a parallel connector configured to the same address. For more information, see your online User’s Guide.
link integrity light • Green — A good connection exists between a 10-Mbps network and the
2
computer.
• Orange — A good connection exists between a 100-Mbps network and the computer.
• Off — The computer is not detecting a physical connection to the network.
5
6
7
18 Quick Reference Guide
3
network adapter connector
network activity light
4
line-in connector
5
line-out connector
6
microphone connector
7
USB 2.0 connectors (4)
8
9
video connector
serial connector
10
To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached.
NOTE: Do not plug a telephone cable into the network connector.
On computers with a network adapter card, use the connector on the card.
It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.
This light flashes yellow when the computer is transmitting or receiving network data. A high volume of network traffic may make this light appear to be in a steady "on" state.
Use the blue line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR.
On computers with a sound card, use the connector on the card.
Use the green line-out connector to attach headphones and most speakers with integrated amplifiers.
On computers with a sound card, use the connector on the card.
Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program.
On computers with a sound card, the microphone connector is on the card.
Use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
Plug the cable from your VGA-compatible monitor into the blue connector.
NOTE: If you purchased an optional graphics card, this connector will be covered by
a cap. Connect your monitor to the connector on the graphics card. Do not remove the cap.
Connect a serial device, such as a handheld device, to the serial port. The default designation is COM1 for serial connector 1.
For more information, see your online User’s Guide.
Quick Reference Guide 19

Removing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.

Before You Begin

NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn off your
computer.
1
Shut down the operating system:
a
Save and close any open files, exit any open programs, click the
Off Computer
b
In the
Turn off computer
.
window, click
Tur n o ff
.
The computer turns off after the operating system shutdown process finishes.
2
Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, turn them off now.
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
Start
button, and then click
Tu r n
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a
card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing
that is not authorized by Dell is not covered by your warranty.
NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
To avoid damaging the computer, perform the following steps before you begin working inside the computer.
1
Turn off your computer.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the
network wall jack.
2
Disconnect any telephone or telecommunication lines from the computer.
20 Quick Reference Guide
3
Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.
4
If applicable, remove the computer stand (for instructions, see the documentation that came with the stand).
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
5
Remove the computer cover:
Remove the mini tower computer cover (see "Mini Tower Computer" on page 21).
Remove the desktop computer cover (see "Desktop Computer" on page 27).
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.

Mini Tower Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the computer cover.
1
Follow the procedures in "Before You Begin" on page 20.
2
If you have installed a padlock through the padlock ring on the back panel, remove the padlock.
3
Lay the computer on its side.
4
Slide the cover release latch back as you lift the cover.
5
Grip the sides of the computer cover and pivot the cover up using the hinge tabs as leverage points.
6
Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface.
Quick Reference Guide 21
1
2
3
22 Quick Reference Guide
1 security cable slot 2 cover release latch 3 padlock ring

Desktop Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the computer cover.
1
Follow the procedures in "Before You Begin" on page 20.
2
If you have installed a padlock through the padlock ring on the back panel, remove the padlock.
3
Slide the cover release latch back as you lift the cover.
4
Pivot the cover up using the hinge tabs as leverage points.
5
Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface.
1
2
3
1
security cable slot
2
cover release latch
3
padlock ring
Quick Reference Guide 23

Inside Your Computer

Mini Tower Computer

2
1
3
4
5
1 CD/DVD drive 4 system board 2 floppy drive 5 heat sink assembly 3 power supply 6 hard drive
24 Quick Reference Guide
6
System Board Components
12
17
16
15
14
3
4
5
6
7
13
12
10
911
8
Quick Reference Guide 25
1 fan connector (FAN) 10 internal buzzer (SPKR1) 2 processor connector (CPU) 11 password jumper (PSWD) 3 processor power connector (12VPOWER) 12 real time clock reset jumper (RTCRST) 4 front-panel connector (FNT_PANEL) 13 battery socket (BATT) 5 memory module connectors (DIMM_1,
DIMM_2)
6 SATA drive connectors (SATA0, SATA1) 15 PCI card connectors (2) 7 power connector (POWER) 16 floppy drive connector (FLOPPY) 8 CD/DVD drive connector (IDE) 17 serial/ PS/2 connector (PS2/SER2) 9 SATA drive connectors (SATA2, SATA3)
14 PCI Express x16 card connector
Jumper Settings
Mini Tower Computer
26 Quick Reference Guide
Jumper Setting Description
PSWD Password features are enabled
(default setting).
1
Password features are disabled.
RTCRST
jumpered unjumpered

Desktop Computer

The real-time clock has been
enabled (default setting).
1
The real-time clock is being reset (jumpered temporarily).
2
1
3
4
6
1 drive bay (CD/DVD, floppy,
and hard drive)
2 power supply 5 heat sink assembly 3 system board 6 front I/O panel
4 card slots
5
Quick Reference Guide 27
System Board Components
12
17
16
15
14
3
4
5
6
13
12
28 Quick Reference Guide
11 9
10
7
8
1 fan connector (FAN) 10 internal buzzer (SPKR1) 2 processor connector (CPU) 11 password jumper (PSWD) 3 processor power connector (12VPOWER) 12 RTC reset jumper (RTCRST) 4 front-panel connector (FNT_PANEL) 13 battery socket (BATT) 5 memory module connectors (DIMM_1, DIMM_2) 14 PCI Express x16 card connector 6 serial ATA drive connectors (SATA0, SATA1) 15 PCI card connector (2) 7 power connector (POWER) 16 floppy drive connector (FLOPPY) 8 CD/DVD drive connector (IDE) 17 serial/ PS/2 connector (PS2/SER2) 9 serial ATA drive connectors (SATA2, SATA3)
Jumper Settings
Desktop Computer
Quick Reference Guide 29
Jumper Setting Description
PSWD Password features are enabled
1
(default setting).
Password features are disabled.
RTCRST
1
jumpered unjumpered
The real-time clock has been
enabled (default setting).
The real-time clock is being reset (jumpered temporarily).

Solving Problems

Dell provides a number of tools to help you if your computer does not perform as expected. For the latest troubleshooting information available for your computer, see the Dell Support website at support.dell.com.
If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the same location as your computer. For information on contacting Dell, see your online User’s Guide.
For an example of the Express Service Code and Service Tag, see "Finding Information" on page 5.
Express Service Code: ___________________________
Service Tag: ___________________________

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" in your online User’s Guide and run the Dell Diagnostics before you contact Dell for technical assistance. For information on contacting Dell, see your online User’s Guide.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
30 Quick Reference Guide
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