Dell OpenManage Server Administrator Version 7.0 Installation Manual

Dell OpenManage Server

Administrator

Version 7.0

Installation Guide

Notes and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

___________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell™, the DELL™ logo, PowerEdge™, and OpenManage™ are trademarks of Dell Inc. Microsoft

are either trademarks or registered trademarks of Microsoft Corporation in the United States

Server and/or other countries. Java

are registered trademarks of Novell, Inc. in the United States and other countries. Red Hat®and

SUSE Red Hat Enterprise Linux countries. VMware Server™ is a trademark of VMware Inc in the United States and/or other jurisdictions. Citrix and XenServer States and/or other countries. Altiris™ is a trademark of Altiris, Inc.

Server Administrator includes software developed by the Apache Software Foundation (apache.org). Server Administrator utilizes the OverLIB JavaScript library.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

2012 –

is a registered trademark and VMware vSphere, ESX Server™ and ESXi

are either registered trademarks or trademarks of Citrix Systems, Inc. in the United

, Windows®, Internet Explorer®, Active Directory® and, Windo ws

is a registered trademark of Oracle and/or its affiliates. Novell® and

are registered trademarks of Red Hat, Inc. in the United States and other

, Xen®,

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 9

Dell OpenManage Systems Management Software . . . 9

Security Features

. . . . . . . . . . . . . . . . . . . . 13

Other Documents You Might Need . . . . . . . . . . . 13

Getting Technical Assistance

. . . . . . . . . . . . . . 15

2 Preinstallation Setup. . . . . . . . . . . . . . . . 17

Prerequisite Checker . . . . . . . . . . . . . . . . . . 17

Installation Requirements . . . . . . . . . . . . . . . . 21

Supported Operating Systems and Web Browsers

Multilingual User Interface Support

. . . . . . . . 21

Viewing Localized Versions of the Web-Based Interface

System Requirements. . . . . . . . . . . . . . . . 22

Digital Certificates

. . . . . . . . . . . . . . . . . 24

Enabling Windows Installer Logging Service

Microsoft Active Directory . . . . . . . . . . . . . 26

Configuring the SNMP Agent . . . . . . . . . . . . . . 26

Secure Port Server and Security Setup

Setting User and Server Preferences

X.509 Certificate Management

. . . . . . . . . 26

. . . . . . . 27

. . . . . . . . . . . 29

. . . 25

Remote Enablement Requirements

. . . . . . . . . . . 29

Contents 3

Installing WinRM . . . . . . . . . . . . . . . . . . 30

Certificate Authority — Signed/Self-Signed Certificate 30

Dependent RPMs for Remote Enablement

Post-Installation Configuration for Remote Enablement

. . . . . 36

Winbind Configuration for openwsman and sfcb for Red Hat Enterprise Linux Operating Systems

. . . . . . . . . . . 40

Winbind Configuration for openwsman and sfcb for SUSE Linux Enterprise Server Operating System

. . . . . . . . . . . 42

Workaround for the Libssl Issue

. . . . . . . . . . . . . 42

3 Installing Managed System Software on Microsoft

Windows Operating Systems . . . . . . . . . 45

Deployment Scenarios for Server Administrator. . 45

Installing Server Administrator . . . . . . . . . . . . . 47

Typical Installation

Custom Installation . . . . . . . . . . . . . . . . . 48

Server Administrator Installation With Citrix Application Server 50

Performing an Unattended Installation of Managed System Software

. . . . . . . . . . . . . . . . . . . . . . 51

Managed System Software Installation Using Third-Party Deployment Software

System Recovery on Failed Installation

Failed Updates

Upgrading Managed System Software . . . . . . . . . 61

Upgrading Guidelines

Upgrade

Modify

Repair

. . . . . . . . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . 59

. . . . . . . . . 59

. . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . 61

4 Contents

Uninstalling Managed System Software . . . . . . . . 64

Uninstalling Managed System Software Using Dell-Provided

. . . . . . . . . . . . . . . . . . . . . . . . 65

Media

Uninstalling Managed System Software Features Using the Operating System

. . . . . . . . . . . . . . . . . . 66

Unattended Uninstall Using the Product GUID. . . 66

Unattended Uninstallation of Managed System Software

4 Installing Managed System Software on

Supported Linux and VMware ESX . . . . . 69

Software License Agreement . . . . . . . . . . . . . . 71

Server Administrator Device Drivers

Dynamic Kernel Support

. . . . . . . . . . 71

. . . . . . . . . . . . . . 72

OpenIPMI Device Driver. . . . . . . . . . . . . . . . . 75

Degradation of Functionality When the Server Administrator Instrumentation Service is Started

Installing Managed System Software

. . . . . . . . . 75

. . . . . . . . . . 76

Prerequisites for Installing Managed System Software

Installing Managed System Software Using Dell-Provided Media 77

Server Administrator Custom Installation Utility . . 82

Managed System Software Installation Using Third-Party Deployment Software

Uninstalling Managed System Software

. . . . . . . . . . . . . . . 85

. . . . . . . . 85

Uninstalling Managed System Software Using the Uninstall

. . . . . . . . . . . . . . . . . . . . . . . . 85

Script

Uninstalling Managed System Software Using the RPM Command

. . . . . . . . . . . . . . . . . . . . . . 85

Contents 5

5 Installing Managed System Software On

Microsoft Windows Server 2008 Core and

Microsoft Hyper-V Server . . . . . . . . . . . . 87

Running Prerequisite Checker In CLI Mode . . . . 87

Installing Managed System Software in CLI Mode

Uninstalling Systems Management Software

. . . 88

. . . . . . 88

6 Installing Dell OpenManage Software on VMware

ESXi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Using the vSphere CLI . . . . . . . . . . . . . . . 89

Using the VMware vSphere Management Assistant (vMA) 90

Enabling Server Administrator Services on the Managed System 91

Enabling CIM OEM Providers Using vSphere Client (for VMware ESXi4.0/ESXi 4.1)

Enabling CIM OEM Providers Using vSphere CLI (for VMware ESXi 4.0/ESXi 4.1)

Enabling CIM OEM Providers Using vMA (for VMware ESXi

4.0/ESXi 4.1) . . . . . . . . . . . . . . . . . . . . . 93

Configuring the SNMP Agent on Systems Running VMware ESXi

Configuring Your System to Send Traps to a Management Station Using the vSphere CLI

Troubleshooting

. . . . . . . . . . . . . . . . . . 92

. . . . . . . . . . . . . . . . . . 93

. . . . . . . . . . . . . . . 94

. . . . . . . . . . . . . . . . . . . . . 96

7 Installing Dell OpenManage Software on Citrix

XenServer . . . . . . . . . . . . . . . . . . . . . . . . 97

6 Contents

Post Installation Tasks . . . . . . . . . . . . . . . . . . 99

8 Using Microsoft Active Directory . . . . . 101

Controlling Access to Your Network . . . . . . . . . . 101

Active Directory Schema Extensions

Overview of the Active Directory Schema Extensions

. . . . . . . . . . 101

102

Extending the Active Directory Schema . . . . . . . . 109

Using the Dell Schema Extender

. . . . . . . . . . 110

Active Directory Users and Computers Snap-In . . 115

Adding Users and Privileges to Active Directory

Configuring Your Systems or Devices

. . . . . . . 119

. 117

9 Frequently Asked Questions . . . . . . . . . 121

General. . . . . . . . . . . . . . . . . . . . . . . . . . 121

Microsoft Windows

. . . . . . . . . . . . . . . . . . . 122

Red Hat Enterprise Linux or SUSE Linux Enterprise Server 130

A Dell OpenManage Linux Installer Packages 145

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Contents 7

8 Contents

Introduction

This guide provides information on:

• Installing Dell OpenManage Server Administrator (OMSA) on managed systems.

• Installing and using the Remote Enablement feature.

• Managing remote systems using OpenManage Server Administrator Web Server.

• Configuring your system before and during a deployment or upgrade.

NOTE: If you are installing management station and managed system software on

the same system, install identical software versions to avoid system conflicts.

Dell OpenManage Systems Management Software

Dell OpenManage systems management software is a suite of applications that enables you to manage your Dell systems with proactive monitoring, notification, and remote access.

Dell OpenManage systems management software comprises of three DVDs:

•

Dell Systems Management Tools and Documentation

•

Dell OpenManage Server Update Utility

•

Dell Management Console

NOTE: For more information on these DVDs, see the Dell OpenManage

Management Station Software Installation Guide at

support.dell.com/support/edocs/software/omswrels/index.htm.

Server Administrator Components on a Managed System

The setup program provides the following options:

•

Custom Setup

•

Ty p ic al Se tu p

Introduction 9

The custom setup option enables you to select the software components you want to install. Table 1-1 lists the various managed system software components that you can install during a custom installation. For more information, see "Custom Installation."

Table 1-1. Managed System Software Components

Component What is installed Deployment scenario Systems on which

to be installed

Server Administrator Web Ser v e r

Server Instrumentation

Web-based systems management functionality that enables you to manage systems locally or remotely

Server Administrator CLI and Instrumentation Service

Install only if you want to remotely monitor the managed system. You need not have physical access to the managed system.

Install to use your system as the managed system. Installing Server Instrumentation and the Server Administrator Web Server installs Server Administrator. You can use Server Administrator to monitor, configure, and manage your system.

NOTE: If you choose to

install only Server Instrumentation (without selecting Remote Enablement), you must also install the Server Administrator Web Server.

Any system. For example, laptops, desktops, or Dell PowerEdge systems.

Supported Dell PowerEdge systems. For a list of supported Dell PowerEdge systems, see the

Dell Systems Software Support Matrix at

support.dell.com/ support/edocs/ software/ omswrels.

10 Introduction

Table 1-1. Managed System Software Components

Component What is installed Deployment scenario Systems on which

Storage Management

Remote Enablement

Server Administrator Storage Management

Server Administrator CLI and Instrumentation Service and CIM Provider

Install to implement hardware RAID solutions and configure the storage components attached to your system. For more information on Storage Management, see the

Dell OpenManage Server Administrator Storage Management User’s Guide

in the docs directory or at support.dell.com/support/ edocs/software/omswrels.

Install to perform remote systems management tasks. You can install Remote Enablement on your system and install only the Server Administrator Web Server on another system (say, system X). You can then use system X to remotely monitor and manage your system. You can use system X to manage any number of systems on which Remote Enablement is installed.

(continued)

to be installed

Only those systems on which you have installed Server Instrumentation or Remote Enablement.

Supported Dell PowerEdge systems. For a list of supported Dell PowerEdge systems, see the

Dell Systems Software Support Matrix at

support.dell.com/ support/edocs/ software/ omswrels.

Introduction 11

Table 1-1. Managed System Software Components

Component What is installed Deployment scenario Systems on which

Remote Access Controller

Intel SNMP Agent

Broadcom SNMP Agent

Server Administrator CLI and Instrumentation Service and iDRAC or DRAC 5, or DRAC 4 (depending on the type of your Dell PowerEdge system)

Intel Simple Network Management Protocol (SNMP) Agent

Broadcom SNMP Agent

Install to receive e-mail alerts for warnings or errors related to voltage, temperature, and fan speed. Remote Access Controller also logs event data and the most recent crash screen (available only on systems running Microsoft Windows operating system) to help you diagnose the probable cause of a system crash.

Install to enable Server Administrator to obtain information about Network Interface Cards (NICs).

Install to enable Server Administrator to obtain information about NICs.

(continued)

to be installed

Only those systems on which you have installed Server Instrumentation or Remote Enablement.

Only on Dell PowerEdge systems on which Server Instrumentation is installed and which are running on Microsoft Windows operating system.

12 Introduction

Security Features

Dell OpenManage systems management software components provide the following security features:

• Authentication for users through hardware-stored user IDs and passwords, or by using the optional Microsoft Active Directory.

• Support for Network Information Services (NIS), Winbind, Kerberos, and Lightweight Directory Access Protocol (LDAP) authentication protocols for Linux operating systems.

• Role-based authority that allows specific privileges to be configured for each user.

• User ID and password configuration through the web-based interface or the command line interface (CLI), in most cases.

•SSL encryption (

NOTE: Telnet does not support SSL encryption.

• Session time-out configuration (in minutes) through the web-based interface.

• Port configuration to allow Dell OpenManage systems management software to connect to a remote device through firewalls.

NOTE: For information about ports that the various Dell OpenManage systems

management components use, see the User Guide for that component.

For information about the Security Management, see the Dell OpenManage Server Administrator User’s Guide at support.dell.com/manuals.

Auto Negotiate

and

128-bit or higher

Getting Technical Assistance

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact

information on your purchase invoice, packing slip, bill, or Dell product catalog.

For information on technical support, visit dell.com/contactus.

Additionally, Dell Enterprise Training and Certification is available at dell.com/training.

Introduction 15

16 Introduction

Preinstallation Setup

Ensure that you perform the following before installing Server Administrator:

• Read the installation instructions for your operating system.

• Read the "Installation Requirements" to ensure that your system meets or exceeds the minimum requirements.

• Read the applicable Dell OpenManage readme files and the

Software Support Matrix

support.dell.com/support/edocs/software/omswrels

• Close all applications running on the system before installing Server Administrator applications.

On Linux, ensure that all operating system RPM packages required by the Server Administrator RPMs are installed. If your system had VMware ESX factory-installed, Red Hat Enterprise Linux, or SUSE Linux Enterprise Server, see the "Dependent RPMs for Remote Enablement" section for information on any RPMs that you need to manually install prior to installing managed system software. Typically, you do not have to manually install any RPMs.

located at

Prerequisite Checker

Dell Systems

The setup.exe (located at \SYSMGMT\srvadmin\windows) starts the prerequisite checker program. The prerequisite checker program examines the prerequisites for software components without launching the actual installation. This program displays a status window that provides information about your system’s hardware and software that may affect the installation and operation of software features.

NOTE: If you want to use supporting agents for the Simple Network Management

Protocol (SNMP), you must install the operating system support for the SNMP standard before or after you install Server Administrator. For more information about installing SNMP, see the installation instructions for the operating system you are running on your system.

Preinstallation Setup 17

You can run the prerequisite checker silently by executing runprereqchecks.exe /s from the

SYSMGMT\srvadmin\windows\PreReqChecker directory on the Dell Systems Management Tools and Documentation DVD.

After running the prerequisite checker, a HTML file (omprereq.htm) is created in the %Temp% directory. This file contains the results of the prerequisite check. The Te mp directory is located at X:\Documents and Settings\username\Local Settings\Temp. To find %TEMP%, go to a command line prompt and type echo %TEMP%.

The results are written under the following key for a managed system:

HKEY_LOCAL_MACHINE\Software\Dell Computer Corporation\OpenManage \PreReqChecks\MN\

While running the prerequisite checker silently, the return code from runprereqchecks.exe is the number associated with the highest severity condition for all the software products. The return code numbers are the same as those used in the registry. Table 2-1 details the return codes.

Table 2-1. Return Codes While Running the Prerequisite Checker Silently

Return Code

0 No condition, or conditions, is associated with the software.

1 An informational condition, or conditions, is associated with the software.

2 A warning condition, or conditions, is associated with the software. It is

3 An error condition, or conditions, is associated with the software. You

-1 A Microsoft Windows Script Host (WSH) error. The prerequisite checker

-2 The operating system is not supported. The prerequisite checker does not

Description

It does not prevent a software product from being installed.

recommended that you resolve the conditions causing the warning before proceeding with the installation of the software. If you decide to continue, you can select and install the software using the custom installation.

must resolve the conditions causing the error before proceeding with the installation of the software. If you do not resolve the issues, the software is not installed.

does not run.

run.

18 Preinstallation Setup

Table 2-1. Return Codes While Running the Prerequisite Checker Silently

(continued)

Return Code

-3 The user does not have Administrator privileges. The prerequisite checker

-4 Not an implemented return code.

-5 The prerequisite checker does not run. The user failed to change the

-6 The destination directory does not exist. The prerequisite checker does

-7 An internal error has occurred. The prerequisite checker does not run.

-8 The software is already running. The prerequisite checker does not run.

-9 The WSH is corrupted, is a wrong version, or is not installed. The

-10 An error has occurred with the scripting environment. The prerequisite

Description

does not run.

working directory to %TEMP%.

not run.

prerequisite checker does not run.

checker does not run.

NOTE: A negative return code (-1 through -10) indicates a failure in running the

prerequisite checker tool. Probable causes for negative return codes include software policy restrictions, script restrictions, lack of folder permissions, and size constraints.

NOTE: If you encounter a return code of 2 or 3, it is recommended that you inspect

the omprereq.htm file in the windows temporary folder %TEMP%. To find %TEMP%, run

echo %TEMP% .

Common causes for a return value of 2 from the prerequisite checker:

• One of your storage controllers or drivers has outdated firmware or driver.

firmwaredriverversions_

See

language) To f in d

firmwaredriverversions.txt

%TEMP%

, run

<lang>

.html

echo %TEMP%

(where <lang> stands for

found in the

%TEMP%

folder.

• RAC component software version 4 is not selected for a default install unless the device is detected on the system. The prerequisite checker generates a warning message in this case.

• Intel and Broadcom agents are selected for a default install only if the corresponding devices are detected on the system. If the corresponding devices are not found, prerequisite checker generates a warning message.

Preinstallation Setup 19

• Domain Name System (DNS) or Windows Internet Name Service (WINS) server running on your system can cause a warning condition for RAC software. See the relevant section in Server Administrator readme for more information.

• Do not install managed system and management station RAC components on the same system. Install only the managed system RAC components, as they offer the required functionality.

Common causes for a return code of 3 (failure) from the prerequisite checker:

• You are not logged in with built-in

Administrator

privileges.

• The MSI package is corrupt or one of the required XML files is corrupt.

• Error during copying from a DVD or network access problems while copying from a network share.

• Prerequisite checker detects that another MSI package installation is currently running or that a reboot is pending:

HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\Windows\Current Version\Installer\InProgress

indicates another MSI package installation is in

progress.

HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\ \Session Manager\\PendingFileRenameOperations

indicates that a

reboot is pending.

• Running the 64-bit version of Windows Server 2008 Core, since certain components are disabled from being installed.

Ensure that any error or warning is corrected before you proceed to install Dell OpenManage software components.

Each software has an associated value set after running the prerequisite check. Table 2-2 provides the list of feature IDs for each software feature. The feature ID is a 2 to 5 character designation.

NOTE: The software feature IDs mentioned in Table 2-2 are case-sensitive.

Table 2-2. Software Feature IDs for Managed Systems Software

Feature ID Description

ALL All features

BRCM Broadcom Network Interface Card (NIC) Agent

INTEL Intel NIC Agent

20 Preinstallation Setup

Table 2-2. Software Feature IDs for Managed Systems Software

Feature ID Description

IWS Dell OpenManage Server Administrator Web Server

OMSM Server Administrator Storage Management Service

RAC4 Dell Remote Access Controller (DRAC 4)

RAC5 Dell Remote Access Controller (DRAC 5)

iDRAC Integrated Dell Remote Access Controller

SA Server Administrator

RmtMgmt Remote Enablement

(continued)

Installation Requirements

This section describes the general requirements of the Dell OpenManage Server Administrator and provides information on supported operating systems and web browsers.

NOTE: Prerequisites specific to an operating system are listed as part of the

installation procedures.

Supported Operating Systems and Web Browsers

For information on supported operating systems and web browsers, see the Dell Systems Software Support Matrix located

support.dell.com/support/edocs/software/omswrels

NOTE: Ensure that the web browser is configured to bypass the proxy server for

local addresses.

Multilingual User Interface Support

The Dell OpenManage installer provides Multilingual User Interface (MUI) support available on the following operating systems:

• Windows Server 2008 (64-bit)

• Windows Server 2008 (64-bit) R2

• Windows Server 2008 (64-bit) R2 SP1

Preinstallation Setup 21

The MUI Pack is a set of language-specific resource files that can be added to the English version of a supported Windows operating system. Dell OpenManage 7.0 installer supports only six languages: English, German, Spanish, French, Simplified Chinese, and Japanese.

NOTE: When MUI is set to non-Unicode languages like Simplified Chinese, set the

system locale to Simplified Chinese. This enables the prerequisite checker messages to be displayed. This is because any non-Unicode application runs only when the system locale (also called Language for non-Unicode Programs on XP) is set to match the application's language.

Viewing Localized Versions of the Web-Based Interface

To view the localized versions of the web interface on Windows, in the Control Panel select Regional and Language Options.

System Requirements

Dell OpenManage Server Administrator must be installed on each system to be managed. You can manage each system running Server Administrator locally or remotely through a supported web browser.

Managed System Requirements

• One of the supported operating system and web browser.

• Minimum of 2 GB of RAM.

• Minimum of 512 MB of free hard drive space.

• Administrator rights.

• TCP/IP connection on the managed system and the remote system to facilitate remote system management. For

•One of the information,

• Monitor with a minimum screen resolution of 800 x 600. The recommended screen resolution is at least 1024 x 768.

supported systems management protocol standards.

see

"Supported Systems Management Protocol Standards".

For more

22 Preinstallation Setup

• The Server Administrator Remote Access Controller service requires remote access controller (RAC) be installed on the managed system. See the relevant

Dell Remote Access Controller User’s Guide

for complete

software and hardware requirements.

NOTE: The RAC software is installed as part of the Typical Setup installation

option, provided the managed system meets all of the RAC installation prerequisites.

• The Server Administrator Storage Management Service requires Dell OpenManage Server Administrator be installed on the managed system. See the

Guide

Dell OpenManage Server Administrator Storage Management User’s

for complete software and hardware requirements.

• Microsoft Software Installer (MSI) version 3.1 or later.

NOTE: Dell OpenManage software detects the MSI version on your system.

If the version is lower than 3.1, the prerequisite checker prompts you to upgrade to MSI version 3.1. After upgrading the MSI to version 3.1, you may have to reboot the system to install other software applications such as Microsoft SQL Server.

Supported Systems Management Protocol Standards

A supported systems management protocol must be installed on the managed system before installing your management station or managed system software. On supported Windows and Linux operating systems, Dell OpenManage software supports: Common Information Model (CIM), Windows Management Instrumentation (WMI), and Simple Network Management Protocol (SNMP). You must install the SNMP package provided with the operating system. If SNMP is installed post OMSA installation, you need to restart OMSA services.

NOTE: For information about installing a supported systems management protocol

standard on your managed system, see your operating system documentation.

Preinstallation Setup 23

Table 2-3 shows the availability of the systems management standards for each supported operating system.

Table 2-3. Availability of Systems Management Protocol by Operating Systems

Operating System SNMP CIM/WMI

Supported Microsoft Windows operating systems.

Supported Red Hat Enterprise Linux operating systems.

Supported SUSE Linux Enterprise Server operating systems.

NOTE: It is recommended that you install the SFCB, SFCC, OpenWSMAN, and

CMPI-Devel packages from the operating system media, if available.

Available from the operating system installation media.

Install the SNMP package provided with the operating system.

Always installed

Available. Install the CIM packages provided on the Dell

Systems Management Tools and Documentation DVD -

SFCB/SFCC/CMPI-Devel

Available. Install the CIM packages provided on the Dell

Systems Management Tools and Documentation DVD -

SFCB/SFCC/CMPI-Devel

Digital Certificates

All Server Administrator packages for Microsoft are digitally signed with a Dell certificate that helps guarantee the integrity of the installation packages. If these packages are repackaged, edited, or manipulated in other ways, the digital signature is invalidated. This manipulation results in an unsupported installation package and the prerequisite checker does not allow you to install the software.

24 Preinstallation Setup

Enabling Windows Installer Logging Service

Windows includes a registry-activated logging service to help diagnose Windows Installer issues. To enable this logging service during a silent install, open the registry editor and create the following path and keys:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Window s\Installer Reg_SZ: Logging Value: voicewarmup

The letters in the value field can be in any order. Each letter turns on a different logging mode. Each letter's actual function is as follows for MSI version 3.1:

v- Verbose output o- Out-of-disk-space message i- Status message c- Initial UI parameter e- All error message w - Non-fatal warning a- Startup of action r- Action-specific record m- Out-of-memory or fatal exit information u- User request p- Terminal property +- Append to existing file !- Flush each line to the log "*"- Wildcard, log all information except for the v option. To include the

v option, specify "/l*v".

Once activated, you can find the log files that are generated in your %TEMP% directory. Some log files generated in this directory are:

•

Managed System Installation

–

SysMgmt.log

•

Management Station Installation

–

MgmtSt.log

These log files are created by default if the prerequisite checker user interface (UI) is running.

Preinstallation Setup 25

Microsoft Active Directory

If you use Active Directory service software, you can configure it to control access to your network. Dell has modified the Active Directory database to support remote management authentication and authorization. Dell OpenManage Server Administrator (OMSA), IT Assistant (ITA), Integrated Dell Remote Access Controller (iDRAC), Dell Chassis Management Controller (CMC), and Dell Remote Access Controllers (RAC), can interface with Active Directory. Using Active Directory, you can add and control users and privileges from one central database. For more information, see "Using Microsoft Active Directory."

Configuring the SNMP Agent

Dell OpenManage software supports the SNMP systems management standard on all supported operating systems. The SNMP support may or may not be installed depending on your operating system and how the operating system was installed. An installed supported systems management protocol standard, such as SNMP, is required before installing Dell OpenManage software. For more information, see "Installation Requirements" and "Supported Systems Management Protocol Standards".

You can configure the SNMP agent to change the community name, enable set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the Dell OpenManage Server Administrator User’s Guide at support.dell.com/manuals.

Secure Port Server and Security Setup

This section contains the following topics:

• Setting User and Server Preferences

• X.509 Certificate Management

26 Preinstallation Setup

Setting User and Server Preferences

You can set user and secure port server preferences for Server Administrator and IT Assistant from the respective Preferences web page. Click General Settings and click either the User tab or Web Serve r tab.

NOTE: You must be logged in with administrator privileges to set or reset user or

server preferences.

To set up your user preferences:

Click

Preferences

The

Preferences

Click

General Settings

To add a preselected e-mail recipient, type the e-mail address of your designated service contact in the

NOTE: Clicking Email in any window sends an e-mail message with an

attached HTML file of the window to the designated e-mail address.

To change the home page appearance, select an alternative value in the

skin

scheme

To set up your secure port server preferences:

Click

Preferences

The

Preferences

Click

General Settings

Set options as necessary in the

•

Session Timeout

Select specified time in minutes. After a session time-out the user must log in again to continue. Select Administrator session time-out feature.

•

HTTPS Port

The default secure port for Server Administrator is 1311.

on the global navigation bar.

home page is displayed.

fields and click

Mail To:

Apply Changes

field, and click

on the global navigation bar.

home page is displayed.

, and the

Web Server

tab.

Server Preferences

window:

— Sets the time limit for a session to remain active.

Enable

to set a time-out if there is no user interaction for a

Disable

to disable the Server

— Specifies the secure port for Server Administrator.

Apply Changes

NOTE: Changing the port number to an invalid or in-use port number

may prevent other applications or browsers from accessing Server Administrator on the managed system.

Preinstallation Setup 27

•

IP Address to Bind to

— Specifies the IP address(es) for the managed

system that Server Administrator binds to when starting a session.

All

to bind to all IP addresses applicable for your system. Select

to bind to a specific IP address.

NOTE: A user with administrator privileges cannot use Server

Administrator when logged into the system remotely.

NOTE: Changing the IP Address to Bind to value to a value other than

All may prevent other applications or browsers from remotely accessing Server Administrator on the managed system.

— Allows to set the default mail address for e-mail(s) from

•

Select

Specific

Mail to

OMSA GUI.

•

SMTP Server name

and

DNS Suffix for SMTP Server

— Specifies your organization's Simple Mail Transfer Protocol (SMTP) and Domain Name Server (DNS) suffix. To enable Server Administrator to send e-mails, you must type the IP address and DNS suffix for the SMTP server for your organization in the appropriate fields.

NOTE: For security reasons, your organization may not allow e-mails to

be sent through the SMTP server to outside accounts.

•

Command Log Size

— Specifies the largest file size in MB for the

command log file.

•

Support Link

— Specifies the web address for the business entity that

provides support for your managed system.

•

Custom Delimiter

data fields in the files created using the is the default delimiter. Other options are

, and ,.

:,|

Click

Apply Changes

— Specifies the character used to separate the

Export

button. The ; character

!, @, #, $, %, ^, *, ~, ?,

28 Preinstallation Setup

X.509 Certificate Management

Web certificates are necessary to ensure that the identity and information exchanged with a remote system cannot be viewed or changed by others. To ensure system security, it is strongly recommended that you either generate a new X.509 certificate, reuse an existing X.509 certificate, or import a root certificate or certificate chain from a Certificate Authority (CA). Authorized CAs include Verisign, Entrust, and Thawte.

NOTE: You must be logged in with administrator privileges to perform certificate

management.

You can manage X.509 certificates for Server Administrator and IT Assistant from the respective Preferences page. Click General Settings, select the Web Server tab, and click X.509 Certificate.

Best Practices for X.509 Certificate Management

For the security of your system while using server administrator, ensure the following:

•

Unique host name —

should have unique host names.

•

Change 'localhost' to unique localhost

should be changed to a unique host name.

All systems that have Server Administrator installed

— All systems with host name set to

Remote Enablement Requirements

The Remote Enablement feature is currently supported on:

• Microsoft Windows

•Microsoft Hyper-V

• Hyper-V Server

• Red Hat Enterprise Linux

• SUSE Enterprise Linux

• VMware ESXi and ESX

•Citrix XenServer 6.0

Preinstallation Setup 29

To install the Remote Enablement feature, the following must be configured on your system:

• Windows Remote Management (WinRM)

• CA/Self-Signed Certificate

• WinRM HTTPS Listener Port

• Authorization for WinRM and Windows Management Instrumentation (WMI) Servers

Installing WinRM

On Windows Server 2008 R2 and Windows 7, WinRM 2.0 is installed by default. On Windows Server 2008, WinRM 1.1 is installed by default.

Certificate Authority — Signed/Self-Signed Certificate

You need a certificate signed by a CA or a self-signed certificate (generated using the SelfSSL tool) to install and configure the Remote Enablement feature on your system.

NOTE: It is recommended that you use a certificate signed by a CA.

Using a Certificate Signed by a CA

To use a certificate signed by a CA:

Request a valid CA signed certificate.

Create a HTTP listener with the CA signed certificate.

Requesting a Valid CA Signed Certificate

To request a valid CA signed certificate:

Click

Start

Ty p e

mmc

Click

File

Select

In the

Select

30 Preinstallation Setup

Run

and click OK.

Add/Remove Snap-in

Certificates

Certificates snap-in

Local Computer

and click Add.

and click

dialog box, select

Finish

Computer account

, click

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