Dell OpenManage Server Administrator Version 6.2 Read me
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DELL(TM) OPENMANAGE(TM) SERVER ADMINISTRATOR VERSION 6.2
README
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Version 6.2
Release Date: December 2009
NOTE: This readme provides information for Dell OpenManage Server
Administrator version 6.2
This file contains updated information for your "Dell OpenManage
Server Administrator User's Guide" and any other technical
documentation included with Server Administrator.
NOTE: Dell OpenManage System Management software, including Server
Administrator, is available only on the "Dell Systems
Management Tools and Documentation" DVD.
NOTE: See the Dell OpenManage Storage Management readme for
detailed information regarding the Storage Management
Service.
The Server Administrator documentation includes the "User's Guide",
"Messages Reference Guide", "CIM Reference Guide", "Command Line
Interface (CLI) User's Guide", "SNMP Reference Guide", and
"Compatibility Guide". You can access the documentation from the
“Dell Systems Management Tools and Documentation” DVD or from the
Dell support website at "support.dell.com/manuals".
This file contains the following sections:
* Criticality
* Minimum Requirements
* Release Highlights
* Installation
* User Notes
* Known Issues
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CRITICALITY
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3 - Optional
Dell recommends that you review specifics about the update to
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determine if it applies to your system. The update contains changes
that impact only certain configurations and provides new features
that may or may not apply to your environment.
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MINIMUM REQUIREMENTS
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This section provides information about the minimum requirements for
installing and using Server Administrator.
* Please see the latest Dell Systems Software Support Matrix
contained on the media for the latest and complete list of
supported operating systems and platforms.
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SUPPORTED WEB BROWSERS
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* Microsoft(R) Internet Explorer 6.0 (SP2) and 7.0 on Microsoft Windows
Server 2003 and Microsoft Windows Server 2008.
* Firefox 2.0 on SUSE Linux Enterprise Server version 10.
* Firefox 3.0 on Microsoft Windows Server 2003, Microsoft Windows
Server 2008, Red Hat(R) Enterprise Linux(R) (AS, ES, WS) version 4.7 and
version 5.2 and SUSE Linux Enterprise Server version 10.
NOTE: The Server Administrator browser attempts to use the
available browser in all cases. However, under certain
circumstances, using an unsupported (version or unsupported type)
browser may not be reported to you. In such cases, you
may see unexpected results.
NOTE: The operating system media browser install may not be the
version supported by Server Administrator. See the appropriate Red
Hat Enterprise Linux operating system documentation to upgrade the
base browser install version to the supported version.
NOTE: If you are unable to launch Server Administrator using IPv6
address, check the operating system and browser support for IPv6.
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SUPPORTED SSL VERSION
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* Server Administrator supports SSL 3.0 exclusively.
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SUPPORTED RAC FIRMWARE
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* iDRAC firmware version 1.1 or greater is required for systems
installed with iDRAC.
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- Under "Active Scripting", select the "Enable" radio button.
RELEASE HIGHLIGHTS
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* For a detailed table of supported servers and operating systems,
see the Dell Systems Software Support Matrix.
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INSTALLATION
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For complete installation instructions, see the "Dell OpenManage
Installation and Security Version 6.2 User's Guide ".
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USER NOTES
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This section provides information to help enhance your experience
with Server Administrator, in particular, implementations and
environments.
* Server Administrator uses port 1311 as the default port. Port 1311
is a registered port number of Dell Inc. If another application is
configured to run on port 1311 before Server Administrator is
installed, the DSM SA Connection Service will not start after
installation. Before you install Server Administrator, ensure
that port 1311 is not being used.
* You need to enable client-side scripting in Internet Explorer
before starting Server Administrator. To do so, perform the
following steps:
1. Navigate to "Tools" in Internet Explorer.
2. Under Tools, click "Internet Options".
3. Under "Internet Options", click the "Security" tab.
4. Select the security zone that the system running Server
Administrator belongs to.
NOTE: This option should be set to "Trusted sites".
5. Click the "Custom Level" button.
6. For Windows 2003, perform the following steps,
- Under "Miscellaneous", select the "Allow Meta Refresh" radio
button.
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- Under "Active scripting", select the "Allow scripting of
determined that this warning is a false positive.
Internet Explorer web browser controls" radio button.
7. Click "OK" and restart your browser.
* To allow Single Sign-on for Server Administrator, perform the
following steps:
1. Navigate to "Tools" in Internet Explorer.
2. Under "Tools", click "Internet Options"
3. Under "Internet Options", click the "Security" tab.
4. Select "Trusted sites".
5. Click the "Custom Level" button.
6. Under "User Authentication", select the "Automatic Logon with
current username and password" radio button. Press ‘OK’ to exit
the "Custom Level" window.
7. Now select the "Advanced" tab, and under "HTTP 1.1 settings",
make sure "Use HTTP 1.1" is checked.
8. Select "Trusted sites". Click "Sites". Add server to the
website. Click "Close".
9. Click "OK" and restart your browser.
* If you run a security scanner tool (such as Nessus) against the
Server Administrator Web server, certain security warnings against
port 1311 running the Server Administrator Web server may be
displayed. The following warnings have been investigated by Dell
engineering and are determined to be "false positives"
(invalid security warnings) that you can safely ignore:
* "The Web server on 1311 allows scripts to read sensitive
configuration and / or XML files." Dell has determined that this
warning is a false positive.
* "The Web server on 1311 allows to delete " / " which implies that
the Web server will allow a remote user to delete the files in
root on the server." Dell has determined that this warning is a
false positive.
* "The Web server on 1311 might be susceptible to a 'WWW Infinite
Request' attack." Dell has determined that this warning is a
false positive.
* "It is possible to make the remote thttpd server execute arbitrary
code by sending a request like: GET If-Modified-Since:AAA[...]AAAA
Solution: If you are using thttpd, upgrade to version 2.0. If you
are not, then contact your vendor and ask for a patch, or change
your Web server. CVE on this one is CAN-2000-0359". Dell has
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* Enabling Integrated Windows Authentication in Internet Explorer
is not required to activate the Single Sign-On feature.
* Server Administrator security settings are not applicable for
Active Directory users. Active Directory users with read-only
login can access Server Administrator, even after access is
blocked in the preferences page of Server Administrator.
* Dell SNMP MIB Files for Dell Systems
Dell SNMP MIB files for Dell systems allow you to obtain
and verify information provided by supported software agents. The
current MIB files supported by PowerEdge(TM) software agents are
located at "\support\mib" on the “Dell Systems Management Tools and
Documentation” DVD.
NOTE: A MIB-II-compliant, SNMP-supported network management station
is required to compile and browse MIB files.
* OpenManage Support for EFS (Encrypting File System)
To improve security, Microsoft provides the capability to encrypt
files using EFS (Encrypting File System). Note that Server
Administrator will not function if its dependent files are
encrypted.
* Server Administrator GUI and CLI Response Time
On Dell PowerEdge x8xx and later systems, the response time
for some parts of the Dell OpenManage Server Administrator GUI and
CLI have increased to several seconds because some of the iDRAC
data is no longer cached by Server Administrator. The data must be
retrieved from iDRAC when requested by you.
Some of the Server Administrator GUI pages whose response time may
have increased are as follows:
- Server Administrator home page on log in
- Remote Access -> Users
- Alert Management -> Platform Events
Some of the Server Administrator CLI commands whose response time
may have increased are as follows:
-> omreport chassis remoteaccess config=user
-> omreport system platformevents
-> omreport system pedestinations
The amount of time varies by hardware system and operating system.
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NOTES FOR THE INSTRUMENTATION SERVICE
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* On certain systems, user-defined thresholds set under Server
Administrator become the default thresholds after uninstalling
Server Administrator.
After you change the threshold value of a probe on certain systems
running Server Administrator and then uninstall Server Administrator,
the changed threshold value becomes the default threshold value.
* When modifying the warning threshold settings, the values are stored
in the firmware as discrete integer values and scaled for display.
If the modified value is not a discrete integer, it may change when
saved.
* Fan redundancy can have the following states:
Fully Redundant: The sensors display this status if all the fans
in the system are present and are in a non-failure state.
OR
Redundancy Lost: The sensors display this status whenever any
system fan fails or is removed from the chassis.
* If a system with memory redundancy enabled enters a "redundancy
lost" state, it may not be apparent which memory module is the
cause. If you cannot determine which DIMM to replace, see the
"switch to spare memory detected" log entry in the ESM system
log to find the memory module that failed.
* If you run Server Administrator while the system is in "OS Install
Mode", memory may be reported incorrectly by Server Administrator.
To avoid this issue, you must disable "OS Install Mode" before
running Server Administrator.
* If you have to uninstall and reinstall the operating system SNMP
service, then reinstall Server Administrator as well, so that the
Server Administrator SNMP agents are registered with the operating
system SNMP agent.
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NOTES FOR THE STORAGE MANAGEMENT SERVICE
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* When using the Storage Management Service, Stop the DSM SA Data
Manager Services before updating the Adaptec(R) Controllers.
* Detailed information on the Storage Management Service is available
in the Storage Management Service online help. After installing and
launching Server Administrator, you can access the Storage
Management Service online help by selecting the Storage or
lower-level tree object and clicking the Help button on the global
navigation bar.
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NOTES FOR THE REMOTE ACCESS SERVICE
6.0 SP1. If the error "This update requires Internet Explorer 6.0
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* This service is available on supported systems in this release
only. It enables remote access to a server that
has lost its network connection or that has become unresponsive. In
this release of Server Administrator, the Remote Access Service
uses Integrated Dell Remote Access Controller (iDRAC).
* iDRAC also has its own CLI that is accessed through the "racadm"
command. You can add “racadm” commands to a batch or script file to
automate various user tasks. To limit the stress load on the managed
system and RAC, add "sleep" or "delay" commands of one or
two seconds between the individual “racadm” commands.
* After installing Internet Explorer 5.0 or later, you may notice
that the automatic configuration and proxy setting information for
each connection is separate from the same information used for the
LAN connection. If you have a dial-up and a LAN connection at the
same time, Internet Explorer may block your access to the Internet.
This blocking occurs because each connection in Internet Explorer
5.0 uses its own automatic configuration and proxy settings. When
you try to establish a PPP connection, Internet Explorer attempts
to use the dial-up connection settings to access the Internet.
You can find additional information about this issue in the article
Q818060, "Connections No Longer Use Local Area Network Automatic
Configuration and proxy settings" in the Microsoft Knowledge Base
(KB) at "support.microsoft.com".
To correct this problem, you must apply Microsoft IE HotFix Q818060
or KB839571 to Internet Explorer 6.0 SP1 on Windows 2000 server or
Windows 2003 server. HotFix Q818060 and KB839571 are available on
the "Server Manage Node" CD in the "\srvadmin\Windows\HotFix"
directory. See the following Microsoft support articles for further
instructions on applying this HotFix:
* (Windows 2000 Server) "http://support.microsoft.com?kbid=818060"
* (Windows 2003 Server) "http://support.microsoft.com/kb/839571"
As explained in the Microsoft KB article, use the Registry
Editor ("regedit.exe") to browse to the following key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion
\Internet Settings\
If "DialupUseLanSettings" key is not present, create a registry item
for "DialupUseLanSettings" and set a value of "1". Make sure the
value type is "DWORD".
Note: HotFix Q818060 may still fail to install on Internet Explorer
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SP1 to be installed" occurs, perform these steps:
1. Unzip "Q818060-Eng-IE6.zip".
2. From a Windows command shell, enter "Q818060.exe /C" to
extract the HotFix files to a directory.
3. In the command shell, switch to the directory and then enter
"ieupdate.exe Q818060".
4. Launch Internet Explorer, open the "Help" menu, and select
"About Internet Explorer". Verify that "Q818060" appears in
the "Update Versions" field.
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KNOWN ISSUES
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This section provides information on open issues with this release of
Server Administrator.
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ISSUES FOR SERVER ADMINISTRATOR WEB SERVER RUNNING ON REDHAT LINUX 4
OPERATING SYSTEMS
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* Server Administrator Web Server running on RHEL4 Operating system
may report an 'out of memory' error while managing a remote system.
This error may be reported because of an old curl library present
with the Web Server Operating System. Refer to the curl website
http://curl.haxx.se/changes.html for details. Contact the Operating
System vendor for the latest supported library.
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ISSUES FOR SERVER ADMINISTRATOR WEB SERVER RUNNING ON ALL LINUX OPERATING
SYSTEMS
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* Negotiate authentication is not supported while remote managing a
Windows-based managed node from Linux-based Server Administrator
Web Server. If you run Server Administrator Web Server on a Linux
based operating system and try to manage a remote Windows
managed system as domain user, a "login failed" message will be
reported. However, you can remotely manage a Windows/Linux based
managed system from a Windows-based Server Administrator Web Server.
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ISSUES FOR SERVER ADMINISTRATOR RUNNING ON ALL SUPPORTED OPERATING
SYSTEMS
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