Dell OpenManage Server Administrator Version 6.0.3 User Manual

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Dell™ OpenManage™

Server Administrator Version 6.0.3

User’s Guide

www.dell.com | support.dell.com

Notes and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

____________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, and OpenManage are trademarks of Dell Inc.; Microsoft, W indows, Internet Explorer, Active Dir ectory, Windows Server, and Windows NT are either trademarks or registered trademarks of Microsoft Corporation in the UnitedStates and/or other countries; Java is a trademark or registered trademark of Sun Microsystems, Inc. in the U.S. and other countries; Novell and SUSE are re gistered trademarks of Novell, Inc. in the United States and other countries; Intel and Pentium are registered trademarks and Intel386 is a trademark of Intel Corporation in the United States and other countries; Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the United States and other countries; UNIX is a registered trademark of The Open Group in the United States and other countries.

Server Administrator includes software developed by the Apache Software Foundation (www.apache.org). Serv er Administrator utilizes the OverLIB Jav aScript library . This library can be obtained from www.bosrup.com.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

February 2009

Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 7

Server Administrator for VMware ESXi 3.5 . . . . . . . . 7

Integrated Features

Installation

Browser Support

Server Administrator Home Page

Instrumentation Service

Remote Access Controller

Storage Management Service

. . . . . . . . . . . . . . . . . . . . . . . . 10

Logs

Introduction

Server Administrator for VMware ESXi 3.5

This release of Dell™ OpenManage™ Server Administrator provides support for VMware Server Administrator are:

• Comprehensive 1-to-1systems management solution from an integrated,

• The next generation hypervisor, VMware

• Rapid installation, configuration, and deployment

• System administrators can easily manage systems remotely on the

NOTE: This release supports only VMware ESXi 3.5 Update 4.

Server Administrator provides information about:

• Systems that are operating properly and systems that have problems

• Systems that require remote recovery operations

ESXi 3.5 systems. The benefits of this operating system using

web browser-based graphical user interface (GUI)

ESXi 3.5 has a compact architecture, and is designed for integration directly into virtualization-optimized system hardware

entire network.

NOTE: Some Server Administrator features are not available with VMware ESXi 3.5

systems. See 'Unsupported Features in OpenManage Server Administrator' for a list of features that are not available in this release.

NOTE: For the purposes of Server Administrator, a system can be a stand-alone

system, a system with attached network storage units in separate chassis, or a modular system consisting of one or more server modules in a modular enclosure.

NOTE: For remote recovery, a Dell™ Remote Access Controller must be installed.

Introduction 7

Integrated Features

Server Administrator provides easy-to-use management and administration of remote systems through a comprehensive set of integrated management services. Server Administrator is the sole installation on the system being managed and is accessible remotely from the Server Administrator home page. Remotely monitored systems may be accessed by dial-in, LAN, or wireless connections. Server Administrator ensures the security of its management connections through role-based access control (RBAC), authentication, and industry-standard secure socket layer (SSL) encryption.

Installation

The Server Administrator version 6.0.3 is available on the Dell Support site at support.dell.com as a .zip file that you can download to your system. You will need to download the latest version of Server Administrator (this is a Windows installable) and the VMware ESXi 3.5 ISO image. The Server Administrator Instrumentation, Remote Access, and Storage Management Services are part of the VMware ESXi 3.5 ISO image. See Dell OpenManage Server Administrator Installation Guide for VMware ESXi 3.5 for details on installing Server Administrator.

NOTE: The Server Administrator Instrumentation, Remote Access, and Storage

Management Services are disabled by default on the VMware ESXi 3.5 system. Ensure that the Server Administrator services are enabled on the VMware ESXi 3.5 system before the system can be managed by Server Administrator.

NOTE: Installation is supported only on limited Operating Systems. See the Dell™

OpenManage™ Server Administrator Installation Guide for VMware

NOTE: If you have a modular system, you must install Dell Instrumentation on each

server module that is installed in the chassis.

ESXi 3.5 .

Browser Support

Installation of Server Administrator is supported only on limited browsers. See the Dell OpenManage Server Administrator Installation Guide for VMware ESXi 3.5 for details on browser support.

8 Introduction

Server Administrator Home Page

The Server Administrator home page provides easy-to-set up and easy-to-use Web browser-based system management tasks from the managed system or from a remote host through a LAN, dial-up service, or wireless network. When the Dell Systems Management Server Administrator Connection Service (DSM SA Connection Service) is installed and configured on the managed system, you can perform remote management functions from any system that has a supported Web browser and connection. Additionally, the Server Administrator home page provides extensive, context-sensitive online help.

Instrumentation Service

The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents and allows remote administration of monitored systems, including shutdown, startup, and security.

Remote Access Controller

The Remote Access Controller provides a complete, remote system management solution for systems equipped with a Dell Remote Access Controller (DRAC) solution. The Remote Access Controller provides remote access to an inoperable system, allowing you to get the system up and running as quickly as possible. The Remote Access Controller also provides alert notification when a system is down and allows you to remotely restart a system. Additionally, the Remote Access Controller logs the probable cause of system crashes and saves the most recent crash screen.

Storage Management Service

The Storage Management Service provides storage management information in an integrated graphical view.

The Storage Management Service of Server Administrator:

• enables you to view the status of remote storage attached to a monitored system

• supports SAS. SCSI and Fibre Channel are not supported

Introduction 9

• allows you to perform controller and enclosure functions for all supported RAID and non-RAID controllers and enclosures from a single graphical interface without the use of the controller BIOS utilities

• protects your data by configuring data redundancy, assigning hot spares, or rebuilding failed drives

• provides features for configuring storage

For more information on the Storage Management Service, see the Storage Management online help and the Dell OpenManage Server Administrator Storage Management User's Guide.

Logs

Server Administrator displays logs of commands issued to or by the system, monitored hardware events, and system alerts. You can view logs on the home page, print or save them as reports, and send them by e-mail to a designated service contact.

Obtaining Technical Assistance

If at any time you do not understand a procedure described in this guide or if your product does not perform as expected, help tools are available to assist you. For more information about these help tools, see "Getting Help" in your system's Hardware Owner’s Manual.

Additionally, Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations.

Introduction 11

12 Introduction

What’s New for Version 6.0.3

The 6.0.3 release of Dell™ OpenManage™ Server Administrator supports the VMware OpenManage Server Administrator support for VMware managed systems.

With the introduction of VMware Administrator on a single system, and still perform remote 1-to-1 systems management.

You can now seamlessly manage and monitor several systems at a time. The remote management capability offers a new foundation for virtual infrastucture.

For information about the VMware VMware support site at www.vmware.com/support/.

ESXi 3.5 virtualization operating system. This release provides

ESXi 3.5 you can deploy Server

ESXi 3.5 virtualization software, see the

ESXi 3.5 - based

Release Highlights

•

Ease of use:

and ESXi 3.5 Update 4 Flash) comes pre-installed (factory installed) on select Dell Systems. The Server Administrator Instrumentation, Remote Access and Storage Management Services are included with the virtualization operating system in a disabled state. You can easily launch Server Administrator on any supported Windows system, using the simple graphical user interface for installation. For a list of supported systems, see the

VMware® ESXi 3.5

•

Centralized Server Administrator Web Server:

environment, you can now remotely manage several systems simultaneously. This translates to savings in CPU, memory, and disk requirements.

•

Separation of Server Administrator Web Server

the Server Administrator Web Server from the managed node, you can now log in separately, only to manage the Server Administrator Web Server.

This virtualization operating system (ESXi 3.5 Update 4 HDD

Dell™ OpenManage™ Server Administrator Installation Guide for

With this virtualized

: With the separation of

What’s New for Version 6.0.3 13

Feature Highlights

• Support for new

• Support for the following system components:

– Configuring reporting of additional attributes on front panel LCD

(like system name, MAC address and IP address)

– Reporting presence of iDRAC6 Enterprise and the size of storage,

if present

– Reporting of new PCI devices that are part of

– Display of the CPU turbo mode

– Display of new memory types (DDR3 Registered, DDR3

Unregistered)

– Display of new slot types (PCIe Gen1/2)

– Enabling/disabling Non-Uniform Memory Architecture (NUMA)

during deployment

– Enabling Network Controller-Sideband Interface support on each of

the LOMs on an individual basis for all LOMs

– Reporting memory operating modes (optimizer, mirror,

advanced ECC)

– Configuring AC Power Recovery delay

– Configuring the COM port for serial connection for applicable

platforms starting

– Display of physical NIC attributes and transmit/receive statistics

xx1x

systems.

xx1x

systems

xx1x

systems

14 What’s New for Version 6.0.3

• Enhanced power monitoring support:

– Reporting of power consumption values in BTU (British Thermal

Unit), as well as Watt.

– Support for Peak power headroom and instantaneous headroom

– Support for user-definable power budget cap

– Support for reporting of maximum potential power consumption and

minimum potential power consumption

– Support for reporting input power rating of power supply

– Support for events alerting capability for peak power consumption

– Support for power profiles options - Power economy and performance

modes

• Inclusion of Internet Protocol version 6:

– This release supports IPv6, in addition to IPv4.

NOTE: For the supported operating systems list, see the Dell OpenManage Server

Administrator Installation Guide for VMware ESXi 3.5.

What’s New for Version 6.0.3 15

16 What’s New for Version 6.0.3

Setup and Administration

Security Management

Server Administrator provides security through role-based access control (RBAC), authentication, and encryption.

Role-Based Access Control

RBAC manages security by determining the operations that can be executed by persons in particular roles. Each user is assigned one or more roles, and each role is assigned one or more user privileges that are permitted to users in that role. With RBAC, security administration corresponds closely to an organization's structure.

User Privileges

Server Administrator grants different access rights based on the user's assigned group privileges. The four user levels are: User, Power User, Administrator, and Elevated Administrator.

•

Users

can view most information.

•

Power Users

actions are to be taken when a warning or failure event occurs.

•

Administrators

Auto Recovery actions in case a system has a non-responsive operating system, and clear hardware, event, and command logs. also configure the system to send e-mails.

Server Administrator grants read-only access to users logged in with

User privileges, read and write access to users logged in with Power User privileges, and read, write, and administrator access to users logged in with Administrator privileges. See Table 3-1.

can set warning threshold values and configure which alert

can configure and perform shutdown actions, configure

Administrators

can

Setup and Administration 17

Table 3-1. User Privileges

User Privileges Access Type

View Manage

User Ye s N o

Pow er Us er Ye s Ye s

Administrator Ye s Ye s

Privilege Levels to Access Server Administrator Services

Table 3-2 summarizes which user levels have privileges to access and manage Server Administrator services.

Table 3-2. Server Administrator User Privilege Levels

Service User Privilege Level Required

View Manage

Instrumentation U, P, A P, A

Remote Access U, P, A A

Storage Management U, P, A A

Web Server A A

Table 3-3 defines the user privilege level abbreviations used in Table 3-2.

Table 3-3. Legend for Server Administrator User Privilege Levels

U User

P Power User

A Administrator

Authentication

The Server Administrator authentication scheme ensures that the correct access types are assigned to the correct user privileges. This authentication scheme ensures that all Server Administrator functions are properly authenticated.

18 Setup and Administration

Microsoft Windows Authentication

For supported Microsoft® Windows® operating systems, Server Administrator authentication uses Integrated Windows Authentication (formerly called NTLM) to authenticate. This authentication system allows Server Administrator security to be incorporated in an overall security scheme for your network.

NOTE: Microsoft integrated authentication is supported only when managing the

Server Administrator Web server.

Encryption

Server Administrator is accessed over a secure HTTPS connection using secure socket layer (SSL) technology to ensure and protect the identity of the system being managed. Java

™

Secure Socket Extension (JSSE) is used by supported Microsoft Windows operating systems to protect the user credentials and other sensitive data that is transmitted over the socket connection when a user accesses the Server Administrator home page.

Assigning User Privileges

To ensure critical system component security, assign user privileges to all

™

OpenManage™ software users before installing Dell OpenManage

Dell software. New users can log into Dell OpenManage software using their operating system user privileges.

CAUTION: To protect access to your critical system components, assign a

password to every user account that can access Dell OpenManage software. Users without an assigned password cannot log into Dell OpenManage software on a system running Windows Server 2003 due to the operating system design.

CAUTION: Disable guest accounts for supported Windows operating systems to

protect access to your critical system components. Consider renaming the accounts so that remote scripts cannot enable the accounts using the name.

NOTE: For instructions on assigning user privileges for each supported operating

system, see your operating system documentation.

NOTE: Add new users to the operating system if you want to add users to

OpenManage software. You do not have to create new users from within the OpenManage software.

Setup and Administration 19

Adding Users to a Domain on Windows Operating Systems

NOTE: You must have Microsoft Active Directory® installed on your system to

perform the following procedures. See "Microsoft Active Directory" for more information about using Active Directory.

Navigate to

and Computers

In the console tree, right-click you want to add the new user, and then point to

Type the appropriate user name information in the dialog box, and then click

Click

Double-click the icon representing the user that you just created.

Click the

Click

Select the appropriate group and click

Click OK, and then click OK again.

New users can log into Dell OpenManage software with the user privileges for their assigned group and domain.

Creating Users

NOTE: For information about creating users and user groups, see your operating

system documentation.

Control Panel→

, and then click

Member of

Add

Administrative Tools→

Users

or right-click the container in which

Finish

tab.

Add

Active Directory Users

New→

User

Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems

NOTE: You must be logged in with Administrator privileges to perform this procedure.

Open the

In the console tree, expand

Click the

Click

Select

A red circle with an X appears over the user name. The account is disabled.

20 Setup and Administration

Computer Management

Guest

IUSR

_system name

Action

and point to

Account is disabled

window.

Local Users and Groups

user account.

Properties

and click OK.

and click

Users

Using Server Administrator

Starting Your Server Administrator Session

To start a Server Administrator session, click the Dell™ OpenManage™ Server Administrator icon on your desktop.

The Server Administrator Log in screen displays. The default port for Dell™ OpenManage™ Server Administrator is 1311. You can change the port, if required. See "Dell Systems Management Server Administration Connection Service and Security Setup" for instructions on setting up your system preferences.

Logging In and Out

OpenManage Server Administrator now has two login screens because of the separation of the Server Administrator Web server from the managed system. One is for managing a remote system, and the other to manage the Server Administrator Web server.

Managing a Remote System

To log in to Server Administrator to manage a remote system:

Method 1

1 Click on the Dell™ OpenManage™ Server Administrator icon on

your desktop

Type your preassigned the

VMware® ESXi 3.5

Management name or its Fully Qualified Domain Name (FQDN) in the

Hostname/IP Address

Select the Intranet connection.

Hostname/IP Address, Username

system in the appropriate fields on the Remote

window. If required, you can also enter the machine

field.

Ignore Certificate Warnings

and

Password

check box, if you are using an

Using Server Administrator 21

Method 2

Open your Web browser and type one of the following in the address field and press <Enter>:

https://hostname:1311

where hostname is the assigned name for the managed node system and 1311 is the default port number

https://IP address:1311

where IP address is the IP address for the managed system and 1311 is the default port number

You should type https:// (and not http://) in the address field to receive a valid response in your browser.

NOTE: You must have preassigned user rights to log in to Server Administrator.

See "Setup and Administration" for instructions on setting up new users.

Using the Ignore Certificate Option

The login screen has an "Ignore certificate warnings check box".

CAUTION: You should use the "Ignore certificate warnings" option with

discretion. It is highly recommended that you use it only in trusted Intranet environments.

To ensure system security, Dell strongly recommends that you import a root certificate or certificate chain from a Certification Authority (CA). See the VMware documentation for details.

NOTE: If the certificate authority on the managed system is valid and if the Server

Administrator web server still reports an untrusted certificate error, you can still make the managed system’s CA as trusted by using the certutil.exe. Refer to your operating system documentation for details on accessing this .exe. On supported Windows operating systems, you can also use the certificates snap in option to import certificates.

22 Using Server Administrator

Managing Server Administrator Web Server

To manage the OpenManage Server Administrator Web server:

1 Click on the Dell OpenManage Server Administrator icon on your

desktop. The remote login page is displayed.

Click on the the screen.

Enter the

Server Administrator from a defined domain)

NOTE: The Application drop-down menu will appear as a non-selectable field for

systems that can only access one Dell OpenManage Server Administrator The drop-down menu is only functional when two or more Dell OpenManage Server Administrator components are available on the managed system.

Select the Active Directory Login check box to log in using Microsoft® Active Directory

Due to the separation of the Server Administrator Web server from the managed system, the following options will display only when you log in to the Server Administrator Web server, using the Manage Web Server link:

• Web Server Preferences

• Session Management

• Web Server shutdown

• X.509 Certificate Management

These options will not be displayed when you log in to a remote system. For more information on accessing these features, refer to 'Server Administrator Services.'

To end your Server Administrator session, click Log Out on the "global navigation bar." The Log Out button is located in the upper-right corner of each Server Administrator home page.

Manage Web Server

User Name, Pass word

Link, located at the top right corner of

and

Domain name (If you are accessing

and click OK.

component.

NOTE: When you launch Server Administrator using Internet Explorer® version 7.0,

an intermediate warning page may appear displaying the problem with security certificate. To ensure system security, it is strongly recommended that you generate a new X.509 certificate, reuse an existing X.509 certificate, or import a root certificate or certificate chain from a Certification Authority (CA). To avoid encountering such warning messages about the certificate, the certificate used must be from a trusted CA. For more information on X.509 Certificate Management, see "X.509 Certificate Management."

Using Server Administrator 23

Single Sign-On

Server Administrator does not support login by default from the desktop icon. For local machine access, you must have an account on the machine with the appropriate privileges (Administrator). Other users are authenticated against the Microsoft Active Directory.

NOTE: Single Sign-On is available only for Server Administrator Web server

management.

However, you can launch Server Administrator using Single Sign-On authentication against Microsoft Active Directory. The following parameters must also be passed in:

authType=ntlm&application=[plugin name]

Where plugin name = omsa

For example:

https://localhost:1311/?authType=ntlm&application= omsa

To launch Server Administrator using Single Sign-On authentication against the local machine user accounts, the following parameters must also be passed in:

authType=ntlm&application=[plugin name]&locallogin=true

Where plugin name = omsa

For example:

https://localhost:1311/?authType=ntlm&application= omsa&locallogin=true

NOTE: See the Knowledge Base article at

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q258063 for more information on Single Sign-On.

24 Using Server Administrator

Security Settings for Microsoft Windows Server 2003

You must configure the security settings for your browser to log in to Server Administrator from a remote management system that is running a supported Microsoft Windows Server

The security settings for your browser might prevent the execution of client-side scripts that are used by Server Administrator. To enable the use of client-side scripting, perform the following steps on the remote management system.

NOTE: If you have not configured your browser to enable the use of client-side

scripting, you might receive a blank screen when logging in to Server Administrator. In this case, an error message will appear instructing you to configure your browser settings.

Internet Explorer

Start your browser.

Click

Tools→

Click the

Click

Sites

Copy the Web address used to access the remote managed system from

Internet Options→

Trusted Sites

the browser’s address bar and paste it onto the

Zone

field.

Click

Custom Level

For Windows 2003:

2003 operating system.

Security

icon.

Add this Web Site to the

– Under

Miscellaneous

Active Scripting

, select the

Explorer web browser controls

Click OK to save the new settings.

Close the browser.

Allow Meta Refresh

, select the

radio button.

Enable

radio button.

Allow scripting of Internet

Using Server Administrator 25

To allow Single Sign-On for Server Administrator without prompts for user credentials, perform the following steps:

Start your browser.

Click

Tools→

Internet Options→

Click the

Click

Copy the Web address used to access the remote managed system from the browser’s address bar and paste it onto the

Zone

Click

Under

username and password

Click OK to save the new settings.

Close the browser.

Mozilla

Start your browser.

Click

Ensure that the

Click OK to save the new settings.

Close the browser.

Trusted Sites

Sites

field.

Custom Level

User Authentication

Edit→

Preferences

Advanced→

Scripts and Plugins.

Navigator

icon.

radio button.

check box is selected under

Security

, select the

Add this Web Site to the

Automatic Logon with current

Enable JavaScript for

The Server Administrator Home Page

NOTE: Do not use your Web browser toolbar buttons (such as Back and Refresh)

while using Server Administrator. Use only the Server Administrator navigation tools.

26 Using Server Administrator

With only a few exceptions, the Server Administrator home page has three main areas:

• The

global navigation bar

system tree

displays all visible system objects based on the user's

provides links to general services.

access privileges.

• The

action window

displays the available management actions for the selected system tree object based on the user's access privileges. The action window contains three functional areas:

– The action tabs display the primary actions or categories of actions that

are available for the selected object based on the user's access privileges.

– The action tabs are divided into subcategories of all available secondary

options for the action tabs based on the user's access privileges.

–The

data area

displays information for the selected system tree object,

action tab, and subcategory based on the user's access privileges.

Additionally, when logged in to the Server Administrator home page, the system model, the assigned name of the system, and the current user's user name and user privileges are displayed in the top-right corner of the window.

Table 4-1 lists the GUI field names and the applicable system, when Server Administrator is installed on the system.

Table 4-1. System Availability for the Following GUI Field Names

GUI Field Name Applicable System

Modular Enclosure

Server module

Main System

System

Main system Chassis

BMC

iDRAC

Modular System

Non-Modular System

Dell PowerEdge x8xx and x9xx Systems

Dell xx0x Systems

Figure 4-1 shows a sample Server Administrator home page layout for a user logged in with administrator privileges on a non-modular system.

Using Server Administrator 27

Figure 4-1. Sample Server Administrator Home Page — Non-Modular System

system tree

action tab

action tab subcategories

action window

global navigation bar

Figure 4-2 shows a sample Server Administrator home page layout for a user logged in with administrator privileges on a modular system.

Figure 4-2. Sample Server Administrator Home Page — Modular System

system tree

action tab subcategoriesaction tab

global navigation bar

28 Using Server Administrator

action window

Clicking an object in the system tree opens a corresponding action window for that object. You can navigate in the action window by clicking action tabs to select major categories and clicking the action tab subcategories to access more detailed information or more focused actions. The information displayed in the data area of the action window can range from system logs to status indicators to system probe gauges. Underlined items in the data area of the action window indicate a further level of functionality. Clicking an underlined item creates a new data area in the action window that contains a greater level of detail. For example, clicking Main System Chassis/Main System under the Health subcategory of the Properties action tab lists the health status of all the components contained in the Main System Chassis/Main System object that are monitored for health status.

NOTE: Administrator or Power User privileges are required to view most of the

system tree objects, system components, action tabs, and data area features that are configurable. Additionally, only users logged in with Administrator privileges can access critical system features such as the shutdown functionality included under the Shutdown tab.

Global Navigation Bar

The global navigation bar and its links are available to all user levels in the program.

• Clicking Preferences Home Page."

• Clicking

• Clicking the Online Help."

• Clicking information.

• Clicking

Preferences

Support

Help

About

Log Out

opens the

Preferences

home page. See "Using the

connects you to the Dell Support website.

opens the context-sensitive online help window. See "Using

displays Server Administrator version and copyright

ends your current Server Administrator program session.

Using Server Administrator 29

System Tree

The system tree appears on the left side of the Server Administrator home page and lists the components of your system that are viewable. The system components are categorized by component type. When you expand the main object known as Modular Enclosure categories of system/server module components that may appear are Main System Chassis/Main System, Software, and Storage.

To expand a branch of the tree, click the plus sign ( ) to the left of an object, or double-click the object. A minus sign ( ) indicates an expanded entry that cannot be expanded further.

→

System/Server Module, the major

Action Window

When you click an item on the system tree, details about the component or object appear in the data area of the action window. Clicking an action tab displays all available user options as a list of subcategories.

Clicking an object on the system/server module tree opens that component's action window, displaying the available action tabs. The data area defaults to a preselected subcategory of the first action tab for the selected object. The preselected subcategory is usually the first option. For example, clicking the Main System Chassis/Main System object opens an action window in which the Properties action tab and Health subcategory are displayed in the window's data area.

Data Area

The data area is located below the action tabs on the right side of the home page. The data area is where you perform tasks or view details about system components. The content of the window depends on the system tree object and action tab that are currently selected. For example, when you select BIOS from the system tree, the Properties tab is selected by default and the version information for the system BIOS appears in the data area. The data area of the action window contains many common features, including status indicators, task buttons, underlined items, and gauge indicators.

System/Server Module Component Status Indicators

The icons that appear next to component names show the status of that component (as of the latest page refresh).

30 Using Server Administrator

Table 4-2. System/Server Module Component Status Indicators

A green check mark indicates that a component is healthy (normal).

A yellow triangle containing an exclamation point indicates that a component has a warning (noncritical) condition. A warning condition occurs when a probe or other monitoring tool detects a reading for a component that falls within certain minimum and maximum values. A warning condition requires prompt attention.

A red X indicates that a component has a failure (critical) condition. A critical condition occurs when a probe or other monitoring tool detects a reading for a component that falls within certain minimum and maximum values. A critical condition requires immediate attention.

A blank space indicates that a component's health status is unknown.

Task Buttons

Most windows opened from the Server Administrator home page contain at least four task buttons: Print, Export, Email, and Refresh. Other task buttons are included on specific Server Administrator windows. Log windows, for example, also contain Save As and Clear Log task buttons. For specific information about individual task buttons, click Help on any Server Administrator home page window to view detailed information about the specific window you are viewing.

• Clicking

prints a copy of the open window to your default printer.

Export

generates a text file that lists the values for each data field on the open window. The export file is saved to a location you specify. See "Setting User and System Preferences" for instructions on customizing the delimiter separating the data field values

• Clicking

creates an e-mail message addressed to your designated

e-mail recipient. See "Setting User and System Preferences" for instructions on setting up your e-mail server and default e-mail recipie

• Clicking

Refresh

reloads the system component status information in the

nt.

action window data area.

Using Server Administrator 31

• Clicking

Save As

saves an HTML file of the action window in a

Clear Log

.zip

file.

erases all events from the log displayed in the action

window data area.

NOTE: The Export, Email, Save As, and Clear Log buttons are only visible for users

logged in with Power User or Administrator privileges.

Underlined Items

Clicking an underlined item in the action window data area displays additional details about that item.

Gauge Indicators

Temperature probes, fan probes, and voltage probes are each represented by a gauge indicator. For example, Figure 4-3 shows readings from a system's CPU fan probe.

Figure 4-3. Gauge Indicator

32 Using Server Administrator

Using the Online Help

Context-sensitive online help is available for every window of the Server Administrator home page. Clicking Help on the global navigation bar opens an independent help window that contains detailed information about the specific window you are viewing. The online help is designed to help guide you through the specific actions required to perform all aspects of the Server Administrator services. Online help is available for all windows you can view, based on the software and hardware groups that Server Administrator discovers on your system and your user privilege level.

Using the Preferences Home Page

The left-hand pane of the Preferences home page (where the system tree is displayed on the Server Administrator home page) displays all available configuration options in the system tree window.

See Table 4-3 for available Preferences home page configuration options.

Table 4-3. Preferences Home Page Configuration Options

General Settings

Server Administrator

You can view the Preferences tab after you log in to manage a remote system. This tab is also available when you log in to manage the Server Administrator Web server.

Like the Server Administrator home page, the Preferences home page has three main areas:

• The global navigation bar provides links to general services.

– Clicking

Administrator home page.

• The left-hand pane of the displayed on the Server Administrator home page) displays the preference categories for the managed system or the Server Administrator Web server.

• The action window displays the available settings and preferences for the managed system or the Server Administrator Web Server.

Back to Server Administrator

Preferences

returns you to the Server

home page (where the system tree is

Using Server Administrator 33

Figure 5-4 shows a typical Preferences home page layout.

Figure 4-4. Sample Preferences Home Page

Managed System Preferences

When you log in to a remote system, the Preferences home page defaults to the Node Configuration window under the Preferences tab.

Click the Server Administrator object to enable or disable access to users with User or Power User privileges. Depending on the user’s group privileges, the Server Administrator object action window can have the Preferences tab.

Under the Preferences tab, you can:

• Enable or disable access to users with User or Power User privileges.

• Configure the Command Log Size.

Server Administrator Web Server Preferences

When you log in to manage the Server Administrator Web server, the Preferences home page defaults to the User Preferences window under the Preferences tab.

34 Using Server Administrator

Dell Systems Management Server Administration Connection Service and Security Setup

You can set user and system preferences and manage X.509 certificates when you are logged in to the Server Administrator Web server. See "Managing Server Administrator Web Server" for details. Once you log in to manage the Server Administrator Web server, you can perform the following:

• Setting User and System Preferences

• X.509 Certificate Management

Setting User and System Preferences

You set user and secure port system preferences from the Preferences home page.

NOTE: You must be logged in with Administrator privileges to set or reset user or

system preferences.

Click

Preferences

The

Click

General Settings

To add a preselected e-mail recipient, type the e-mail address of your designated service contact in the

on the global navigation bar.

home page appears.

Mail To:

field, and click

Apply Changes

NOTE: Clicking Email in any window sends an e-mail message with an

attached HTML file of the window to the designated e-mail address.

To change the home page appearance, select an alternative value in the

skin

scheme

fields and click

Apply Changes

Perform the following steps to set up your secure port system preferences:

Server Administrator W

eb server. Click

Preferences

on the

global navigation bar.

The

Preferences

Click

General Settings

home page appears.

, and the

Web Server

tab.

Using Server Administrator 35

In the

Server Preferences

•The

Session Timeout

window, set options as necessary.

feature can set a limit on the amount of time that a Server Administrator session can remain active. Select the radio button to allow Server Administrator to time out if there is no user interaction for a specified number of minutes. Users whose session times out must log in again to continue. Select the

Disable

to disable the Server Administrator session timeout feature.

•The

HTTPS Port

field specifies the secure port for Server Administrator.

The default secure port for Server Administrator is 1311.

NOTE: Changing the port number to an invalid or in-use port number might

prevent other applications or browsers from accessing Server Administrator on the managed system. See the Dell OpenManage Installation and Security User's Guide for the list of default ports.

• The

IP Address to Bind to

field specifies the IP address(es) for the managed system that Server Administrator binds to when starting a session. Select the applicable for your system. Select the

All

radio button to bind to all IP addresses

Specific

radio button to bind to

a specific IP address.

NOTE: Changing the IP Address to Bind to value to a value other than All may

prevent other applications or browsers from accessing Server Administrator on the managed system.

•The

SMTP Server name

and

DNS Suffix for SMTP Server

your company or organization's Simple Mail Transfer Protocol (SMTP) and domain name server (DNS) suffix. To enable Server Administrator to send e-mails, you must type the IP address and DNS suffix for the SMTP Server for your company or organization in the appropriate fields.

Enable

radio button

fields specify

NOTE: For security reasons, your company or organization might not allow

e-mails to be sent through the SMTP server to outside accounts.

• The

Support Link

field specifies the URL for the business entity that

provides support for your managed system.

36 Using Server Administrator

•The

Custom Delimiter

the data fields in the files created using the

field specifies the character used to separate

Export

character is the default delimiter. Other options are

*, ~, ?, :,|

, and ,.

SSL Encryption

field specifies the encryption levels for the

button. The ;

!, @, #, $, %, ^

secured HTTPS sessions. The available encryption levels include

Negotiate

•

Auto Negotiate

128-bit or higher

: To allow connection from browser with any

and

encryption strength. The browser auto negotiates with the Server Administrator web server and uses the highest available encryption level for the session. Legacy browsers with weaker encryption can connect to the Server Administrator.

•

128-bit or higher:

To allow connections from browsers with 128-bit or higher encryption strength. One of the following cipher suites will be applicable based upon the browser for any established sessions:

SSL_RSA_WITH_RC4_128_SHA

SSL_RSA_WITH_RC4_128_MD5

SSL_DHE_RSA_WITH_3DES_EDE_CBC_SHA

TLS_DHE_RSA_WITH_AES_128_CBC_SHA

SSL_RSA_WITH_3DES_EDE_CBC_SHA

TLS_RSA_WITH_AES_128_CBC_SHA

TLS_DHE_DSS_WITH_AES_128_CBC_SHA

SSL_DHE_DSS_WITH_3DES_EDE_CBC_SHA

NOTE: 128-bit or higher option does not allow connections from browsers

with lower SSL encryption strength, such as 40 bit, 56 bit.

Auto

NOTE: Restart the Server Administrator web server for the changes to take effect.

NOTE: If the encryption level is set to 128-bit or higher, you can access or modify

the Server Administrator settings using a browser with the same or higher encryption levels.

When you finish setting options in the

Apply Changes

Server Preferences

Using Server Administrator 37

window, click

X.509 Certificate Management

Web certificates are necessary to ensure the identity of a remote system and ensure that information exchanged with the remote system cannot be viewed or changed by others. To ensure system security, it is strongly recommended that:

• You generate a new X.509 certificate, reuse an existing X.509 certificate, or import a root certificate or certificate chain from a Certification Authority (CA).

• All systems that have Server Administrator installed have unique host names.

NOTE: You must be logged in with Administrator privileges to perform certificate

management.

To manage X.509 certificates through the Preferences home page, log in to the Server Administrator Web server, click General Settings, click the Web S er ver tab, and click X.509 Certificate.

You can use this option to:

•

Generate a new X.509 certificate

for access to Server Administrator.

•

Reuse an existing X.509 certificate

certificate that your company has title to, and uses this certificate to control access to Server Administrator.

•

Import a root certificate

certificate, as well as the certificate response (in PKCS#7 format), received from the trusted certificate authority.

•

Import certificate chain from a CA

certificate response (in PKCS#7 format) from the trusted certificate authority. Some of the reliable certificate authorities are Verisign, Thawte, and Entrust.

- This option allows you to import the root

- Use this option to create a certificate

- This option selects an existing

- This option allows you to import the

Controlling Server Administrator

Server Administrator Web Server automatically starts each time you reboot the managed system. To manually start, stop, or restart Server Administrator Web Server, use the following instructions.

NOTE: To control Server Administrator Web Server, you must be logged in with

administrator privileges.

38 Using Server Administrator

Starting Server Administrator Web Server

Supported Microsoft Windows Operating Systems

To start Server Administrator Web Server on systems running a supported Microsoft Windows operating system, perform the following steps:

Open the

Right-click the

(DSM SA) Connection Service

Click

Start

Services

window.

Dell Systems Management Server Administration

icon.

Stopping Server Administrator Web Server

Supported Microsoft Windows Operating Systems

To stop Server Administrator Web Server, perform the following steps:

Open the

Right-click the

Click

Stop

Services

window.

DSM SA Connection Service

icon.

Restarting Server Administrator Web Server

Supported Microsoft Windows Operating Systems

To restart Server Administrator Web Server, perform the following steps:

Open the

Right-click the

Click

Services

Restart

window.

DSM SA Connection Service

icon.

Using Server Administrator 39

40 Using Server Administrator

Server Administrator Services

Overview

The Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry standard systems management agents. The reporting and viewing features allow retrieval of overall health status for each chassis that comprises your system. At the subsystem level, you can view information about the voltages, temperatures, fan rpm, and memory function at key points in the system. A detailed account of every relevant cost of ownership (COO) detail about your system can be seen in the summary view. Version information for BIOS, firmware, operating system, and all installed systems management software is easy to retrieve.

Additionally, system administrators can use the Instrumentation Service to perform the following essential tasks:

• Specify minimum and maximum values for certain critical components. The values, called thresholds, determine the range in which a warning event for that component occurs (minimum and maximum failure values are specified by the system manufacturer).

• Specify how the system responds when a warning or failure event occurs. Users can configure the actions that a system takes in response to notifications of warning and failure events. Alternatively, users who have around-the-clock monitoring can specify that no action is to be taken and rely on human judgment to select the best action in response to an event.

• Populate all of the user-specifiable values for the system, such as the name of the system, the phone number of the system's primary user, the depreciation method, whether the system is leased or owned, and so on.

Server Administrator Services 41

Managing Your System

The Server Administrator home page defaults to the System object of the system tree view. The default for the System object opens the Health components under the Properties tab.

NOTE: For detailed information on every window of Server Administrator, see the

context-sensitive online help.

NOTE: Administrator or Power User privileges are required to view many of the

Managing System/Server Module Tree Objects

The Server Administrator system/server module tree displays all visible system objects based on the software and hardware groups that Server Administrator discovers on the managed system and on the user's access privileges. The system components are categorized by component type. When you expand the main object—"Modular Enclosure"—"System/Server Module"—the major categories of system components that may appear are, "Main System Chassis/Main System," "Software," and "Storage."

If Storage Management Service is installed, depending on the controller and storage attached to the system, the Storage tree object will expand to display various objects.

For detailed information on the Storage Management Service component, see the Dell OpenManage Server Administrator Storage Management User's Guide.

42 Server Administrator Services

Server Administrator Home Page System Tree Objects

Unsupported Features in OpenManage Server Administrator

Due to the limitations of the VMware ESXi version 3.5 operating system, some features available with earlier versions of OpenManage Server Administrator are not available in this release. These are:

• Alert Management - Alert Actions

• Alert Management - SNMP Traps

xx1x

• BIOS Setup - Boot Sequence (Only on

• BIOS Setup - Trusted Platform Module (TPM) Security

• Network Interface - MAC Address

• Network Interface - Internet Protocol (IP) Address

• Network Interface - Operational status

• Network Interface - Maximum Transfer Unit size

• Network Interface - DMA

• Network Interface - Administrative status

• Preferences - SNMP Configuration

• Remote Shutdown - Power Cycle System with Shutdown OS First

• Power Management - Profiles

• Processors - Capabilities - Demand Based Switching(DBS) (Only on systems for this release)

systems for this release)

xx1x

Modular Enclosure

NOTE: For the purposes of Server Administrator, "modular enclosure" refers to a

system that may contain one or more modular systems that appear as a separate Server Module in the system tree. Like a stand-alone Server Module, a Modular Enclosure contains all of the essential components of a system. The only difference is that there are slots for at least two Server Modules within a larger container, and each of them is as complete a system as a Server Module.

To view the modular system’s Chassis information and

Controller (CMC) information, click

the Modular Enclosure object

Server Administrator Services 43

Chassis Management

Properties

Subtabs: Information

Under the Properties tab, you can:

• View the chassis information for the modular system being monitored.

• View detailed Chassis Management Controller (CMC) information for the modular system being monitored.

Accessing and Using Chassis Management Controller

To link to the Chassis Management Controller Log in window from the Server Administrator home page, click the Modular Enclosure object, click the CMC Information tab, and then click Launch the CMC Web Interface. The CMC Log in window appears. After connecting to the CMC you can monitor and manage your modular enclosure.

System/Server Module

The System/Server Module object contains three main system component groups: "Main System Chassis/Main System," "Software," and "Storage." The Server Administrator home page defaults to the System object of the system tree view. Most administrative functions can be managed from the System/Server Module object action window. The System/Server Module object action window has the following tabs, depending on the user's group privileges: Properties, Shutdown, Logs, Alert Management, and Session Management.

The Session Management tab can be viewed once you log in to manage the Server Administrator Web server. See "Managing Server Administrator Web Server" for details on logging in.

Properties

Subtabs: Health | Summary | Asset Information | Auto Recovery

Under the Properties tab, you can:

• View the current health alert status for hardware and software components in the

Main System Chassis/Main System

• View detailed summary information for all components in the system being monitored.

object andthe

Storage

object.

44 Server Administrator Services

• View and configure asset information for the system being monitored.

• View and set the Automatic System Recovery (OS watchdog timer) actions for the system being monitored.

NOTE: Automatic System Recovery options may not be available because the

operating system watchdog timer is enabled in BIOS. To configure the auto recovery options, the operating system watchdog timer must be disabled.

NOTE: Automatic System Recovery actions may not execute exactly per the

time-out period (n seconds) when the watchdog identifies a system that has stopped responding. The action execution time ranges from n-h+1 to n+1 seconds, where n is the time-out period and h is the heart beat interval. The value of the heart beat interval is 7 seconds when n <= 30 and 15 seconds when n > 30.

NOTE: The functionality of the watchdog timer feature cannot be guaranteed

when an uncorrectable memory event occurs in the system DRAM Bank_1. If an uncorrectable memory event occurs in this location, the BIOS code resident in this space may become corrupted. Because the watchdog feature uses a call to BIOS to effect the shutdown or reboot behavior, the feature may not work properly. If this occurs, you must manually reboot the system.

Shutdown

Subtabs: Remote Shutdown | Thermal Shutdown | Web Server Shutdown

The Web Server Shutdown tab can be accessed only when you are logged in to the Server Administrator Web Server. See "Managing Server Administrator Web Server" for details.

Under the Shutdown tab, you can:

• Configure the operating system shutdown and remote shutdown options.

• Set the thermal shutdown severity level to shut down your system in the event that a temperature sensor returns a warning or failure value.

NOTE: A thermal shutdown occurs only when the temperature reported by

the sensor goes above the temperature threshold. A thermal shutdown does not occur when the temperature reported by the sensor goes below the temperature threshold.

• Shut down the DSM SA Connection Service (Web server).

NOTE: The DSM SA Connection Service starts automatically after a reboot,

so you must shut down the DSM SA Connection Service every time a system starts up.

Server Administrator Services 45

Logs

Subtabs: Hardware | Alert | Command

Under the Logs tab, you can:

• View the Embedded System Management (ESM) log or the System Event Log (SEL) for a list of all events related to your system's hardware components. The status indicator icon next to the log name will change from normal status ( ) to noncritical status( ) when the log file reaches 80 percent capacity. On Dell™ PowerEdge™

x8xx, x9xx

and

xx1x

systems, the status indicator icon next to the log name will change to critical status ( ) when the log file reaches 100 percent capacity.

NOTE: Dell recommends that you clear the hardware log when it reaches

80 percent capacity. If the log is allowed to reach 100 percent capacity, the latest events are discarded from the log.

• View the Alert log for a list of all events generated by the Server Administrator Instrumentation Service and Storage Management Service in response to changes in the status of sensors and other monitored parameters.

NOTE: See the Server Administrator Messages Reference Guide for a

complete explanation of each alert event ID's corresponding description, severity level, and cause.

• View the Command log for a list of each command executed from the

Server Administrator

home page.

NOTE: See "Server Administrator Logs" for complete instructions on viewing,

printing, saving, and e-mailing logs.

Alert Management

Subtabs: Platform Events

Under the Alert Management tab, you can:

• View current alert actions settings and set the alert actions that you want to be performed in the event that a system component sensor returns a warning or failure value.

46 Server Administrator Services

Session Management

The Session Management tab can be accessed only when you are logged in to the Server Administrator Web Server. See 'Managing Server Administrator Web Server' for details.

Subtabs: Session

Under the Session Management tab, you can:

• View session information for current users that have logged in to Server Administrator.

• Terminate user sessions.

NOTE: Only users with administrative privileges can view the Session

Management page and terminate session(s) of logged-in users.

Main System Chassis/Main System

Click the Main System Chassis/Main System object to manage your system's essential hardware and software components.

The available components are:

– AC Switch

– Batteries

–BIOS

–Fans

– Firmware

– Hardware Performance

– Intrusion

–Memory

– Network

–Ports

– Power Management

– Power Supplies

– Processors

– Remote Access

Server Administrator Services 47

–Slots

– Temperatures

– Voltages

NOTE: AC Switch is supported on limited systems, Batteries is supported only

on Dell PowerEdge x9xx and Dell xx0x systems, Hardware Performance is supported only on Dell xx0x systems, Power Management is supported on limited Dell xx0x systems, while Power Supplies is not available on Dell PowerEdge 1900 systems.

The system/server module may contain one main system chassis or several chassis. The main system chassis/main system contains the essential components of a system. The Main System Chassis/Main System object action window has the following tab: Properties.

Properties

Subtabs: Health | Information | System Components (FRU)| Front Panel

Under the Properties tab, you can:

• View the health or status of hardware components and sensors. Each listed component has a "System/Server Module Component Status Indicators" icon next to its name. A green check mark ( ) indicates that a component is healthy (normal). A yellow triangle containing an exclamation point ( ) indicates that a component has a warning (noncritical) condition and requires prompt attention. A red X ( ) indicates a component has a failure (critical) condition and requires immediate attention. A blank space ( ) indicates that a component's health status is unknown. The available monitored components include:

– AC Switch

– Batteries

–Fans

– Hardware Log

–Intrusion

–Memory

– Power Management

– Power Supplies

– Processors

48 Server Administrator Services

–Temperatures

– Voltages

• View information about the main system chassis attributes.

• View detailed information about the field-replaceable units (FRUs) installed in your system (under the

System Components (FRU)

subtab.)

• Enable or disable the managed system's front panel buttons, namely Power button and Non-Masking Interrupt (NMI) button (if present on the system).

AC Switch

Click the AC Switch object to display key features of your system's AC failover switch. The AC Switch object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Information

Under the Properties tab, you can view AC switch redundancy information and view information about the AC power lines.

Batteries

Click the Batteries object to view information about your system’s installed batteries. Batteries maintain the time and date when your system is turned off. The battery saves the system’s BIOS setup configuration, which allows the system to reboot efficiently. The Batteries object action window can have the following tabs, depending on the user’s group privileges.

Properties

Subtab: Information

Under the Properties tab, you can view the current readings and status of your system’s batteries.

BIOS

Click the BIOS object to manage key features of your system's BIOS. Your system’s BIOS contains programs stored on a flash memory chip set that control communications between the microprocessor and peripheral devices, such as the keyboard and the video adapter, and other miscellaneous functions,

Server Administrator Services 49

such as system messages. The BIOS object action window can have the following tabs, depending on the user's group privileges: Properties and

Setup.

Properties

Subtab: Information

Under the Properties tab, you can view BIOS information.

Setup

Subtab: BIOS

Under the Setup tab, you can set the state for each BIOS setup object.

NOTE: Setting the boot sequence to Device List on the Setup tab results in the

following boot sequence: diskette, IDE CD drive, hard drive, option ROMs (if the devices are available).

You can modify the state of many BIOS setup features including but not limited to the Serial Port, Network Interface Controller cards, Boot Sequence, User Accessible USB Ports, CPU Virtualization Technology, CPU HyperThreading, AC Power Recovery Mode, Embedded SATA Controller, Console Redirection, and Console Redirection Failsafe Baud Rate. You can also configure internal USB device, Trusted Platform Module (TPM) settings, optical drive controller settings, automatic system recovery (ASR) Watchdog Timer, embedded hypervisor and additional LAN network ports on motherboard information.

Depending upon your specific system configuration, additional setup items may be displayed. However, some BIOS setup options may be shown on the F2 BIOS Setup screen that are not accessible in Server Administrator.

NOTE: The NIC configuration information within the Server Administrator BIOS

setup may be inaccurate for embedded NICs. Using the BIOS setup screen to enable or disable NICs might produce unexpected results. It is recommended that you perform all configurations for embedded NICs through the actual System Setup screen that is available by pressing <F2> while a system is booting.

NOTE: The BIOS Setup tab for your system only displays the BIOS features that are

supported on your system.

50 Server Administrator Services

Fans

Click the Fans object to manage your system fans. Server Administrator monitors the status of each system fan by measuring fan rpms. Fan probes report rpms to the Server Administrator Instrumentation Service. When you select Fans from the device tree, details appear in the data area in the right-hand pane of the Server Administrator home page. The Fans object action window can have the following tabs, depending on the user's group privileges.

Properties

Subtabs: Fan Probes | Fan Control

Under the Properties tab, you can:

• View the current readings for your system's fan probes and configure minimum and maximum values for fan probe warning threshold.

NOTE: Some fan probe fields differ according to the type of firmware your

system has: BMC or ESM. Some threshold values are not editable on BMC-based systems.

• Select fan control options.

Firmware

Click the Firmware object to manage your system firmware. Firmware consists of programs or data that have been written to ROM. Firmware can boot and operate a device. Each controller contains firmware that helps provide the controller's functionality. The Firmware object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Information

Under the Properties tab, you can view your system's firmware information.

Hardware Performance

Click the Hardware Performance object to view the status and cause for the system’s performance degradation. The Hardware Performance object action window can have the following tab, depending on the user's group privileges:

Server Administrator Services 51

Properties.

Table 5-1 lists the possible values for status and cause of a probe:

Table 5-1. Possible Values for Status and Cause of a Probe

Status Values Cause Values

Degraded User Configuration

Insufficient Power Capacity

Unknown Reason

Normal [N/A]

Properties

Subtab: Information

Under the Properties tab, you can view the details of system’s performance degradation.

Intrusion

Click the Intrusion object to manage your system's chassis intrusion status. Server Administrator monitors chassis intrusion status as a security measure to prevent unauthorized access to your system's critical components. Chassis intrusion indicates that someone is opening or has opened the cover to the system's chassis. The Intrusion object action window can have the Properties tab depending on the user's group privileges.

Properties

Subtab: Intrusion

Under the Properties tab, you can view the chassis intrusion status.

Memory

Click the Memory object to manage your system's memory devices. Server Administrator monitors the memory device status for each memory module present in the monitored system. Memory device prefailure sensors monitor memory modules by counting the number of ECC memory corrections. Server Administrator also monitors memory redundancy information if your system supports this feature. The Memory object action window can have the Properties tab depending on the user's group privileges.

52 Server Administrator Services

Properties

Subtab: Memory

Under the Properties tab, you can view memory attributes, memory device details, and memory device status.

NOTE: If a system with spare bank memory enabled enters a redundancy lost state,

it may not be apparent which memory module is the cause. If you cannot determine which DIMM to replace, see the switch to spare memory bank detected log entry in the ESM system log to find which memory module failed.

Network

Click the Network object to manage your system's NICs. Server Administrator monitors the status of each NIC present in your system to ensure continuous remote connection. The Network object action window can have the Properties tab, depending on the user's group privileges.

Properties

Subtab: Information

Under the Properties tab, you can view information about the NICs installed on your system.

NOTE: In the 'IPv6 Addresses' section, Server Administrator will display only two

addresses, in addition to the link-local address.

Ports

Click the Ports object to manage your system's external ports. Server Administrator monitors the status of each external port present in your system. The Ports object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Information

Under the Properties tab, you can view information about your system's internal and external ports.

Server Administrator Services 53

Power Management

Monitoring

Subtabs: Consumption | Statistics

Under the Consumption tab you can view and manage your system’s Power Consumption information in Watts and BTU/hr.

BTU/hr=Watt X 3.413 (Value rounded off to the nearest whole number)

Server Administrator monitors power consumption status, amperage, and tracks power statistic details.

You can also view the System Instantaneous Headroom and System Peak Headroom. The values are displayed in both Watts and BTU/hr (British Thermal Unit). Power thresholds can be set in Watts and BTU/hr.

The Statistics tab allows you to view and reset your system’s Power tracking statistics like energy consumption, system peak power, and system peak amperage.

Management

Subtab: Budget

The Budget tab allows you to view the Power Inventory attributes like System Idle Power and System Maximum Potential Power in Watts and BTU/hr. You can also use the Power Budget option to Enable Power Cap and set the Power Cap for your system.

Certain Power Management features may be available only on systems enabled with the Power Management Bus (PMBus).

Power Supplies

Click the Power Supplies object to manage your system’s power supplies. Server Administrator monitors power supply status, including redundancy, to ensure that each power supply present in your system is functioning properly. The Power Supplies object action window can have the following tabs, depending on the user's group privileges.

54 Server Administrator Services

Properties

Subtab: Elements

Under the Properties tab, you can:

• View information about your power supply redundancy attributes.

• Check the status of individual power supply elements, including the Rated Input Wattage and Maximum Output Wattage. The Rated Input Wattage attribute will be displayed only on PMBus systems starting xx1x.

Processors

Click the Processors object to manage your system's microprocessor(s). A processor is the primary computational chip inside a system that controls the interpretation and execution of arithmetic and logic functions. The Processors object action window can have the Properties tabs depending on the user's group privileges.

Properties

Subtab: Information

Under the Properties tab, you can view information about your system's microprocessor(s) and access detailed capabilities and cache information.

Remote Access

Click the Remote Access object to manage the Baseboard Management Controller (BMC) or Integrated Dell Remote Access Controller (iDRAC) features and Remote Access Controller features.

Selecting Remote Access tab allows you to manage the BMC/iDRAC features such as, general information on the BMC/iDRAC. You can also manage the configuration of the BMC/iDRAC on a local area network (LAN), serial port for the BMC/iDRAC, terminal mode settings for the serial port, BMC/iDRAC on a serial over LAN connection, and BMC/iDRAC users.

NOTE: BMC is supported in Dell PowerEdge x8xx and x9xx systems and iDRAC is

supported in Dell xx0x and xx1x systems only.

NOTE: If an application other than Server Administrator is used to configure the

BMC/iDRAC while Server Administrator is running, the BMC/iDRAC configuration data displayed by Server Administrator may become asynchronous with the BMC/iDRAC. It is recommended that Server Administrator be used to configure the BMC/iDRAC while Server Administrator is running.

Server Administrator Services 55

DRAC allows you to access your system's remote system management capabilities. The Server Administrator DRAC provides remote access to inoperable systems, alert notification when a system is down, and the ability to restart a system.

The Remote Access object action window can have the following tabs, depending on the user's group privileges: Properties, Configuration, and Users.

Properties

Subtab: Information

Under the Properties tab, you can view general information on the remote access device. You can also view the attributes of the IPv4 and IPv6 addresses.

Click Reset to Defaults to reset all the attributes to their system default values.

Configuration

Subtabs: LAN | Serial Port | Serial Over LAN |Additional Configuration

Under the Configuration tab when BMC/iDRAC is configured, you can configure the BMC/iDRAC on a LAN, serial port for BMC/iDRAC, and BMC/iDRAC on a serial over LAN connection.

Under the Configuration tab, when DRAC is configured, you can:

• Configure network properties

NOTE: The Enable NIC, NIC Selection, and Encryption Key fields display only on

Dell PowerEdge x9xx systems.

Under the Additional Configuration tab you will be able to either enable or disable IPv4/IPv6 properties.

NOTE: Enabling/disabling IPv4/IPv6 is possible only in a dual stack environment

(where both the IPv4 and IPv6 stacks are loaded).

56 Server Administrator Services

Users

Subtab: Users

Under the Users tab, you can modify the remote access user configuration. You can add, configure, and view information about Remote Access Controller users.

NOTE: On the Dell PowerEdge x9xx systems:

• Ten user IDs are displayed. If a DRAC card is installed, sixteen

user IDs are displayed.

• Serial Over LAN Payload column is displayed.

Slots

Click the Slots object to manage the connectors or sockets on your system board that accept printed circuit boards, such as expansion cards. The Slots object action window has the Properties tab.

Properties

Subtab: Information

Under the Properties tab, you can view information about each slot and installed adapter.

Temperatures

Click the Temperatures object to manage your system temperature in order to prevent thermal damage to your system’s internal components. Server Administrator monitors the temperature in a variety of locations in your system's chassis to ensure that temperatures inside the chassis do not become too high. The Temperatures object action window displays the Properties tab, depending on the user's group privileges.

Server Administrator Services 57

Properties

Subtab: Temperature Probes

Under the Properties tab, you can view the current readings and status for your system's temperature probes and configure minimum and maximum values for temperature probe warning threshold.

NOTE: Some temperature probe fields differ according to the type of firmware your

system has: BMC or ESM. Some threshold values are not editable on BMC-based systems. When assigning probe threshold values, Server Administrator sometimes rounds the minimum or maximum values you enter to the closest assignable value.

NOTE: Users can set minimum and maximum temperature probe threshold values for

an external chassis to whole numbers only. If users attempt to set either the minimum or maximum temperature probe threshold value to a number that contains a decimal, only the whole number before the decimal place is saved as the threshold setting.

Voltages

Click the Vo lt ag es object to manage voltage levels in your system. Server Administrator monitors voltages across critical components in various chassis locations in the monitored system. The Volt ages object action window can have the Properties tabs depending on the user's group privileges.

Properties

Subtab: Voltage Probes

Under the Properties tab, you can view the current readings and status for your system's voltage probes and configure minimum and maximum values for voltage probe warning threshold.

NOTE: Some voltage probe fields differ according to the type of firmware your

system has: BMC or ESM. Some threshold values are not editable on BMC-based systems.

58 Server Administrator Services

Software

Click the Software object to view detailed version information about the managed system's essential software components, such as the operating system and the systems management software. The Software object action window has the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Summary

Under the Properties tab, you can view a summary of the monitored system's operating system and system management software.

Operating System

Click the Operating System object to view basic information about your operating system. The Operating System object action window has the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Information

Under the Properties tab, you can view basic information about your operating system.

Storage

Server Administrator provides the Storage Management Service:

The Storage Management Service provides features for configuring storage devices. In most cases, the Storage Management Service is installed using Typical Setup.

When the Storage Management Service is installed, click the Storage object to view the status and settings for various attached array storage devices, system disks, and so on.

In the case of Storage Management Service, the Storage object action window has the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Health

Under the Properties tab, you can view the health or status of attached storage components and sensors such as array subsystems and operating system disks.

Server Administrator Services 59

60 Server Administrator Services

Working With Remote Access Controller

NOTE: Baseboard Management Controller (BMC) is supported on Dell™

PowerEdge™ x8xx and x9xx systems and the Integrated Dell Remote Access

Controller (iDRAC) is supported on Dell xx0x and xx1x systems.

Overview

This chapter provides information on accessing and using the remote access features of BMC/iDRAC and DRAC.

The Dell systems baseboard management controller (BMC)/Integrated Dell Remote Access Controller (iDRAC) monitors the system for critical events by communicating with various sensors on the system board and sends alerts and log events when certain parameters exceed their preset thresholds. The BMC/iDRAC supports the industry-standard Intelligent Platform Management Interface (IPMI) specification, enabling you to configure, monitor, and recover systems remotely.

The DRAC is a systems management hardware and software solution designed to provide remote management capabilities, crashed system recovery, and power control functions for Dell systems.

By communicating with the system’s baseboard management controller (BMC)/ Integrated Dell Remote Access Card (iDRAC), the DRAC can be configured to send you e-mail alerts for warnings or errors related to voltages, temperatures, and fan speeds. The DRAC also logs event data and the most recent crash screen (available only on systems running Microsoft operating system) to help you diagnose the probable cause of a system crash.

The Remote Access Controller provides remote access to an inoperable system, allowing you to get the system up and running as quickly as possible. The Remote Access Controller also provides alert notification when a system is down and allows you to remotely restart a system. Additionally, the Remote Access Controller logs the probable cause of system crashes and saves the most recent crash screen.

Windows®

Working with Remote Access Controller 61

You can log in to the Remote Access Controller through the Server Administrator home page or by directly accessing the controller's IP address using a supported browser.

When using the Remote Access Controller, you can click Help on the global navigation bar for more detailed information about the specific window you are viewing. Remote Access Controller help is available for all windows accessible to the user based on user privilege level and the specific hardware and software groups that Server Administrator discovers on the managed system.

NOTE: See the Dell Remote Access Controller 4 User’s Guide for more information

on using DRAC 4 or Dell Remote Access Controller 5 User’s Guide for more information on using DRAC 5.

NOTE: See the Dell OpenManage™ Baseboard Management Controller Utilities

User's Guide for more information about the BMC.

NOTE: See the Integrated Dell Remote Access Controller User’s Guide for detailed

information on configuring and using the iDRAC.

Table 6-1 lists the GUI field names and the applicable system, when Server Administrator is installed on the system.

Table 6-1. System Availability for the Following GUI Field Names

GUI Field Name Applicable System

Modular Enclosure Server module Main System System Main system Chassis

Modular System Modular System Modular System Non-Modular System Non-Modular System

See the Dell™ OpenManage™ Server Administrator Installation Guide for VMware® ESXi 3.5 for more information on the systems support for remote access devices.

Server Administrator allows remote, in-band access to event logs, power control, and sensor status information and provides the ability to configure the BMC/iDRAC. You can manage BMC/iDRAC and DRAC through the Server Administrator graphical user interface by clicking the Remote Access object, which is a subcomponent of the Main System Chassis/Main System group. You can perform the following tasks:

• View basic information

• Configure the remote access device on a LAN connection

62 Working with Remote Access Controller

• Configure the remote access device on a serial over LAN connection

• Configure the remote access device on a serial port connection

• Configure Additional remote access device properties

• Configure users on the remote access device

• Set platform event filter alerts

You can view BMC/iDRAC or DRAC information based on which hardware is providing the remote access capabilities for the system.

In addition, the Server Administrator Instrumentation Service allows you to manage the Platform Event Filters (PEF) parameters and alert destinations.

NOTE: You can view BMC data on Dell PowerEdge x8xx and x9xx systems only.

Viewing Basic Information

You can view basic information about the BMC/iDRAC, IPv4 Address, and DRAC. You can also reset the BMC settings to their default values. To do this:

NOTE: You must be logged in with Administrator privileges to reset the BMC

settings.

Click the Modular Enclosure→ System/Server Module→ Main System Chassis/Main System→ Remote Access object.

The Remote Access page displays the following base information of the system’s BMC:

Remote Access Device

• Device type

• IPMI Version

• System GUID

• Number of Possible Active Sessions

• Number of Current Active Sessions

• LAN Enabled

• SOL Enabled

• MAC Address

Working with Remote Access Controller 63

IPv4 Address

• IP Address Source

• IP Address

• IP Subnet

•IP Gateway

IPv6 Address

• IP Address Source

• IPv6 Address 1

• Default Gateway

• IPv6 Address 2

• Link Local Address

• DNS Address Source

• Preferred DNS Server

• Alternate DNS Server

NOTE: You will be able to view IPv4 and IPv6 address details only if you enable the

IPv4 and IPv6 address properties under Additional Configuration in the Remote Access tab.

Configuring the Remote Access Device to use a LAN Connection

NOTE: The LAN configuration fields are displayed as read-only if they are

configured as disabled for inband users.

You can configure the remote access device for communication over a LAN connection. To do this:

Click the

Chassis/Main System

Click the

64 Working with Remote Access Controller

Modular Enclosure→

→ Remote Access object.

Configuration

tab.

System/Server Module→

Main System

Click

LAN

The

LAN Configuration

NOTE: BMC/iDRAC management traffic will not function properly if the LAN

on motherboard (LOM) is teamed with any network adapter add-in-cards.

Configure the following NIC configuration details:

window appears.

• Enable NIC (This option is available on Dell PowerEdge

and when DRAC is installed. Select this option for NIC teaming. Dell PowerEdge

x9xx systems, you can team NICs for added

redundancy.)

NOTE: Your DRAC contains an integrated 10BASE-T/100BASE-T Ethernet NIC

and supports TCP/IP. The NIC has a default address of 192.168.20.1 and a default gateway of 192.168.20.1.

NOTE: If your DRAC is configured to the same IP address as another NIC on

the same network, an IP address conflict occurs. The DRAC stops responding to network commands until the IP address is changed on the DRAC. The DRAC must be reset even if the IP address conflict is resolved by changing the IP address of the other NIC.

NOTE: Changing the IP address of the DRAC causes the DRAC to reset. If

SNMP polls the DRAC before it initializes, a temperature warning is logged because the correct temperature is not transmitted until the DRAC is initialized.

• NIC Selection

NOTE: NIC Selection cannot be configured on modular systems.

• Enable IPMI Over LAN

• IP Address Source

• IP Address

• Subnet Mask

• Gateway Address

• Channel Privilege Level Limit

• New Encryption Key (This option is available on Dell PowerEdge

systems.)

x9xx

systems

x9xx

Working with Remote Access Controller 65

Configure the following optional VLAN configuration details:

NOTE: VLAN configuration is not applicable for systems with iDRAC.

• Enable VLAN ID

• VLAN ID

• Priority

Configure the following IPv4 Properties:

• IP Address Source

• IP Address

• Subnet Mask

• Gateway Address

Configure the following IPv6 Properties:

• IP Address Source

• IP Address

• Prefix Length

• Default Gateway

• DNS Address Source

• Preferred DNS Server

• Alternate DNS Server

NOTE: You will be able to configure the IPv4 and IPv6 address details only if

you enable the IPv4 and IPv6 properties under Additional Configuration.

Click

Apply Changes.

66 Working with Remote Access Controller

Configuring the Remote Access Device to use a Serial Port Connection

You can configure the BMC for communication over a serial port connection. To do this:

Click the

Chassis/Main System

Click the

Click

The

Configure the following details:

• Connection Mode Setting

• Baud Rate

• Flow Control

• Channel Privilege Level Limit

Click

In the settings for the serial port.

Terminal mode is used for Intelligent Platform Interface Management (IPMI) messaging over the serial port using printable ASCII characters. Terminal mode also supports a limited number of text commands to support legacy, text-based environments. This environment is designed so that a simple terminal or terminal emulator can be used.

Modular Enclosure→

→ Remote Access object.

Configuration

Serial Port

Serial Port Configuration

Apply Changes.

Terminal Mode Settings

tab.

System/Server Module→

window appears.

window, you can configure terminal mode

Main System

Specify the following customizations to increase compatibility with existing terminals:

• Line Editing

• Delete Control

• Echo Control

• Handshaking Control

Working with Remote Access Controller 67

• New Line Sequence

• Input New Line Sequence

Click

Apply Changes

Click

Back To Serial Port Configuration Window

Serial Port Configuration

to go to back to the

window.

Configuring the Remote Access Device to use a Serial Over LAN Connection

You can configure the BMC/iDRAC for communication over a serial over LAN (SOL) connection. To do this:

Click the

Chassis/Main System

Click the

Click

The

Configure the following details:

• Enable Serial Over LAN

•Baud Rate

• Minimum Privilege Required

Clic

Click

In the may configure the following information:

• Character Accumulate Interval

• Character Send Threshold

Click

Over LAN Configuration

Modular Enclosure→

→ Remote Access object.

Configuration

Serial Over LAN

Serial Over LAN Configuration

k Apply Changes.

Advanced Settings

Serial Over LAN Configuration Advanced Settings

Apply Changes.

Go Back to Serial Over LAN Configuration

tab.

System/Server Module→

window appears.

to further configure BMC.

to return to the

window.

Main System

window, you

Serial

68 Working with Remote Access Controller

Additional Configuration for iDRAC

You can configure the IPv4 and IPv6 properties using the Additional Configuration tab. To do this:

Click the

Chassis/Main System

Click the

Click

Configure the IPv4 and IPv6 properties as

Click

Modular Enclosure→

→ Remote Access

Configuration

Addtional Configuration.

Apply Changes.

tab.

System/Server Module→

object.

Enabled

Disabled

Main System

Configuring Remote Access Device Users

Remote access device users can be configured using the Remote Access page. To access this page:

Click the

Chassis/Main System

Click the

The can be configured as BMC/iDRAC users.

Click

The specific BMC/iDRAC user.

Modular Enclosure→

→ Remote Access object.

Users

tab.

Remote Access Users

User ID

Remote Access User Configuration

to configure a new or existing BMC/iDRAC user.

System/Server Module→

window displays information about users that

Main System

window allows you to configure a

Specify the following general information:

• Select

• Enter the name for the user in the

• Select the

• Enter a new password in the

• Re-enter the new password in the

Enable User

Change Password

to enable the user.

check box.

New Password

Working with Remote Access Controller 69

User Name

Confirm New Password

field.

Specify the following user privileges:

• Select the maximum LAN user privilege level limit.

• Select the maximum serial port user privilege granted.

x9xx

• On Dell PowerEdge

systems, select Enable Serial Over LAN to

enable Serial Over LAN.

Specify the following iDRAC user privileges.

Click

Apply Changes

Click

Back to Remote Access User Window

Access Users

NOTE: Six additional user entries are configurable when DRAC is installed.

window.

This results in a total of 16 users. The same username and password rules apply to BMC/iDRAC and RAC users. When DRAC/iDRAC6 is installed, all the 16 users entries are allocated to DRAC.

to save changes.

to go back to the

Remote

Setting Platform Event Filter Alerts

You can use the Server Administrator Instrumentation Service to configure the most relevant BMC features, such as Platform Event Filter (PEF) parameters and alert destinations. To do this:

Click the

Click

The specific platform events. You can select those events for which you want to take shutdown actions and generate alerts for selected actions. You can also send alerts to specific IP address destinations of your choice.

System

object.

Alert Management

Platform Events

tab.

window allows you to take individual action on

NOTE: You must be logged in with Administrator privileges to configure the

BMC Platform Event Filter Alerts.

NOTE: The Enable Platform Event Filters Alerts setting disables or enables

platform event filter alert generation. It is independent of the individual platform event alert settings.

70 Working with Remote Access Controller

NOTE: System Power Probe Warning and System Power Probe Failure are

not supported on Dell systems without PMBus support although Server Administrator allows you to configure them.

NOTE: On Dell PowerEdge 1900 systems, the PS/VRM/D2D Warning,

PS/VRM/D2D Failure, and Power Supply Absent Platform Event Filters are not

supported even though Server Administrator allows you to configure these Event Filters.

Choose the platform event for which you want to take shutdown actions or generate alerts for selected actions and click

The

Set Platform Events

window allows you to specify the actions to be

Set Platform Events

taken if the system is to be shut down in response to a platform event.

Select one of the following actions:

•

None

Takes no action when the operating system is hung or has crashed.

Reboot System

•

Shuts down the operating system and initiates system startup, performing BIOS checks and reloading the operating system.

•

Power Cycle System

Turns the electrical power to the system off, pauses, turns the power on, and reboots the system. Power cycling is useful when you want to reinitialize system components such as hard drives.

•

Power Off System

Turns off the electrical power to the system.

Power Reduction

•

Throttles the CPU.

CAUTION: If you select a Platform Event shutdown action other than None or

Power Reduction, your system will shut down forcefully when the specified event

occurs. This shutdown is initiated by firmware and is done without first shutting down the operating system or any running applications.

Select the

Click

Filters

Generate Alert

NOTE: To generate an alert, you must select both Generate Alert and the

Enable Platform Events Alerts settings.

Apply Changes Go Back to Platform Events Page

check box for the alerts to be sent.

to go back to the

Platform Event

window.

Working with Remote Access Controller 71

Setting Platform Event Alert Destinations

You can also use the Platform Event Filters window to select a destination where an alert for a platform event is to be sent. Depending on the number of destinations that are displayed, you can configure a separate IP address for each destination address. A platform event alert will be sent to each destination IP address that you configure.

Click

Configure Destinations

The

Click the number of the destination you want to configure.

NOTE: The number of destinations that you can configure on a given system

may vary.

Select the

Click

Enable Destination

Destination Number

destination. This IP address is the IP address to which the platform event alert will be sent.

Enter a value in the

Community String

authenticate messages sent between a management station and a managed system. The community string (also called the community name) is sent in every packet between the management station and a managed system.

Click

Apply Changes

Click

Go Back to Platform Events Page

Filters

window.

in the

Platform Event Filters

window.

window displays a number of destinations.

check-box.

to enter an individual IP address for that

field to act as a password to

to go back to the

Platform Event

72 Working with Remote Access Controller

Server Administrator Logs

Overview

Server Administrator allows you to view and manage hardware, alert, and command logs. All users can access logs and print reports from the Server Administrator home page. Users must be logged in with Administrator privileges to clear logs or must be logged in with Administrator or Power User privileges to e-mail logs to their designated service contact.

When viewing Server Administrator logs, you can click Help on the global navigation bar for more detailed information about the specific window you are viewing. Server Administrator log help is available for all windows accessible to the user based on user privilege level and the specific hardware and software groups that Server Administrator discovers on the managed system.

Integrated Features

Clicking a column heading sorts by the column or changes the sort direction of the column. Additionally, each log window contains several task buttons that can be used for managing and supporting your system.

Log Window Task Buttons

• Click

See "Task Buttons" for additional information about using the task buttons.

to print a copy of the log to your default printer.

Export

to save a text file containing the log data (with the values of each data field separated by a customizable delimiter) to a destination you specify.

to create an e-mail message that includes the log content as

an attachment.

Clear Log

Save As

Refresh

to erase all events from the log.

to save the log content in a

to reload the log content in the action window data area.

.zip

file.

Server Administrator Logs 73

Server Administrator Logs

Server Administrator provides the following logs:

• "Hardware Log"

• "Alert Log"

• "Command Log"

Hardware Log

Use the hardware log to look for potential problems with your system's hardware components. On Dell PowerEdge™ x8xx, x9xx, and xx1x systems, the hardware log status indicator will change to critical status ( ) when the log file reaches 100 percent capacity. There are two available hardware logs, depending on your system: the Embedded System Management (ESM) log and the System Event Log (SEL). The ESM log and SEL are each a set of embedded instructions that can send hardware status messages to systems management software. Each component listed in the logs has a status indicator icon next to its name. A green check mark ( ) indicates that a component is healthy (normal). A yellow triangle containing an exclamation point ( ) indicates that a component has a warning (noncritical) condition and requires prompt attention. A red X ( ) indicates that a component has a failure (critical) condition and requires immediate attention. A blank space ( ) indicates that a component's health status is unknown.

To access the hardware log, click System, click the Logs tab, and click Hardware.

Information displayed in the ESM and SEL logs includes:

• The severity level of the event

• The date and time that the event was captured

• A description of the event

Maintaining the Hardware Log

The status indicator icon next to the log name on the Server Administrator homepage will change from normal status ( ) to noncritical status ( ) when the log file reaches 80 percent capacity. Be sure to clear the hardware log when it reaches 80 percent capacity. If the log is allowed to reach 100 percent capacity, the latest events are discarded from the log.

74 Server Administrator Logs

Alert Log

NOTE: If the Alert log displays invalid XML data (for example, when the XML data

generated for the selection is not well formed), click Clear Log and then redisplay the log information.

Use the Alert log to monitor various system events. The Server Administrator generates events in response to changes in the status of sensors and other monitored parameters. Each status change event recorded in the Alert log consists of a unique identifier called the event ID for a specific event source category and an event message that describes the event. The event ID and message uniquely describe the severity and cause of the event and provide other relevant information such as the location of the event and the monitored component's previous state.

To access the Alert log, click System, click the Logs tab, and click Alert.

Information displayed in the Alert log includes:

• The severity level of the event

• The event ID

• The date and time that the event was captured

• The category of the event

• A description of the event

NOTE: The log history may be required for future troubleshooting and diagnostic

purposes. Therefore, it is recommended that you save the log files.

See the Server Administrator Messages Reference Guide for detailed information about alert messages.

Command Log

NOTE: If the Command log displays invalid XML data (for example, when XML data

generated for the selection is not well formed), click Clear Log and then redisplay the log information.

Use the Command log to monitor all of the commands issued by Server Administrator users. The Command log tracks logins, logouts, systems management software initialization, and shutdowns initiated by systems management software, and records the last time the log was cleared. The size of the command log file can be specified as per your requirement.

Server Administrator Logs 75

To access the Command log, click System, click the Logs tab, and click Command.

Information displayed in the Command log includes:

• The date and time that the command was invoked

• The user that is currently logged in to the Server Administrator home page

• A description of the command and its related values

NOTE: The log history may be required for future troubleshooting and diagnostic

purposes. Therefore, it is recommended that you save the log files.

76 Server Administrator Logs

Setting Alert Actions

BMC/iDRAC Platform Events Filter Alert Messages

All possible Platform Event Filter (PEF) messages along with a description of each event is listed in Table 8-1.

Table 8-1. PEF Alert Events

Event Description

Fan Probe Failure The fan is running too slow or not at all.

Voltage Probe Failure The voltage is too low for proper operation.

Discrete Voltage Probe Failure

Temperature Probe Wa r ni n g

Temperature Probe Failure

Chassis Intrusion Detected

Redundancy (PS or Fan) Degraded

Redundancy (PS or Fan) Lost

Processor Warning A processor is running at less than peak performance or

Processor Failure A processor has failed.

PPS/VRM/DCtoDC Warning

Power Supply/VRM/D2D Failure

The voltage is too low for proper operation.

The temperature is approaching excessively high or low limits.

The temperature is either too high or too low for proper operation.

The system chassis has been opened.

Redundancy for the fans and/or power supplies has been reduced.

No redundancy remains for the system's fans and/or power supplies.

speed.

The power supply, voltage regulator module, or DC to DC converter is pending a failure condition.

The power supply, voltage regulator module, or DC to DC converter has failed.

Setting Alert Actions 77

Table 8-1. PEF Alert Events (continued)

Event Description

Hardware log is full or emptied

Automatic System Recovery

System Power Probe Warning

System Power Probe Failure

Either an empty or a full hardware log requires administrator attention.

The system is hung or is not responding and is taking an action configured by Automatic System Recovery.

The power consumption is approaching the failure threshold.

The power consumption has crossed the highest acceptable limit and has resulted in a failure.

Understanding Service Names

The service executable and display names of the following services have changed:

Table 8-2. Service Names

Purpose Service Name Previous Release

(prior to 5.0)

Web Server

Display Name Secure Port Server DSM SA Connection Service

Executable Name

Scheduling or Notification

Display Name OM Common Services DSM SA Shared Services

Executable Name

Omaws[32|64] dsm_om_connsvc[32|64]

Omsad[32|64] dsm_om_shrsvc[32|64]

78 Setting Alert Actions

Current Release

dsm_om_connsvc

dsm_om_shrsvc

Troubleshooting

Login Failure Scenarios

You may not be able to login to the Managed System if:

• you enter an invalid/incorrect IP address.

• you enter incorrect credentials (user name and password).

• the Managed System is not powered on.

• the Managed System is not reachable due to an invalid IP address or a DNS error.

• the Managed System has an untrusted certificate and you do not select the "Ignore Certificate Warning" in the login page.

• Server Administrator services are not enabled on the VMware ESXi 3.5 system. See the

for VMware ESXi 3.5

Administrator Services on the VMware ESXi 3.5 system.

• the small footprint CIM broker daemon (SFCBD) service on the VMware ESXi 3.5 system is not running.

• the Web Server Management Service on the managed system is not running.

Dell OpenManage Server Administrator Installation Guide

for information on how to enable Server

Troubleshooting 79

Fixing a Faulty Server Administrator Installation on Supported Windows Operating Systems

To fix a faulty installation of Dell™ OpenManage™ Server Administrator:

Go to

Administrator

Add/remove programs

and select the

, click on

Repair

Dell OpenManage Server

option.

Download the required version of Server Administrator from the support site.

Run the installation package (double click the MSI). This installs the package in a maintenance mode. Choose the

option in the

Program Maintenance

Repair

screen.

OpenManage Server Administrator Services

This table lists the services used by OMSA to provide systems management information and the impact of these services failing.

Tables A-1 and A-2 list the services used by Server Administrator to provide systems management information and the impact of these services failing.

Table A-1. Server Administrator Web Server Service

Service Name Description Impact of failure Recovery

Mechanism

Windows: DSM SA

Connection Service

(This service is installed with the Server Administrator Web server.)

Provides remote/local access to OMSA from any system with a supported Web browser and network connection.

Restart Service Critical

80 Troubleshooting

Severity

Table A-2. Managed system services

Service Name Description Impact of failure Recovery

Mechanism

DSM SA Data Manager

(dsm_sa_datam

gr32d)

(This service runs on the Managed system.)

DSM SA Event Manager

(dsm_sa_event

mgr32d)

(This service runs on the Managed system.)

Monitors the system, provides quicker access to detailed fault and performance information and allows remote administration of monitored systems, including shutdown, startup, and security.

Provides operating system and file event logging service for systems management and is also used by event log analyzers.

Users will not be able to configure/view the hardware level details on GUI if these services are not running.

If this service is stopped, event logging features will not function properly.

Restart Management Agents

Severity

Critical

Warning

Troubleshooting 81

82 Troubleshooting

Frequently Asked Questions

This section lists the frequently asked questions about OpenManage™ Server Administrator:

NOTE: These questions are not specific to this release of Server Administrator.

What is the minimum permission level a user would need to install OMSA?

You need to have a minimum permission level of Administrator to install OMSA. Power Users and Users do not have permissions to install OMSA.

Is there an upgrade path required to install OMSA?

For systems that have version 4.3, an upgrade path is not required. For systems that have a version older than 4.3, you need to first upgrade to version 4.3, and then again upgrade to a 5.x version (x indicates the version of OMSA you want to upgrade to).

How do I determine what is the latest version of OMSA available for my system?

Log on to: support.dell.com → Product Support → Manuals → Software → Systems Management → Dell OpenManage Server Administrator

The latest documentation version reflects the version of OpenManage Server Administrator available for you.

How do I know what version of OMSA is running on my system?

Ans: After logging in to Server Administrator, navigate to Properties → Summary. You can find the version of Server Administrator installed on your system in the Systems Management column.

Are there other ports users can use apart from 1311?

Ans: Yes, you can set your preferred https port. Navigate to Preferences → General Settings → Web Server → HTTPS Port

Instead of Use default, click on the Use radio button to set your preferred port.

Frequently Asked Questions 83

Note that changing the port number to an invalid or in-use port number might prevent other applications or browsers from accessing Server Administrator on the managed system. See the Dell OpenManage Installation and Security User's Guide for the list of default ports.

Can I install OMSA on Fedora, College Linux, Mint, Ubuntu, Sabayon or PClinux?

Ans: No, Server Administrator does not support any of these Operating Systems.

Can OMSA send e-mails when there is a problem?

Ans: No, Server Administrator is not designed to send e-mails when there is a problem.

Is SNMP Required for ITA Discovery, inventory and software updates on PowerEdge™

systems? Can CIM be used by itself for discovery, inventory,

and updates or is SNMP required?

ITA communicating with Linux systems:

SNMP is required on the Linux system for discovery, status polling and inventory.

Dell software updates are done through an SSH session and secure FTP and root level permissions/credentials are required for this discrete action and asked for when the action is setup or requested. Credentials from the discovery range are not assumed.

ITA communicating with Windows systems:

For servers (systems running Windows Server operating systems), the system may be configured with either or both of SNMP and CIM for discovery by ITA. Inventory requires CIM.

Software updates, as in Linux, are not related to discovery and polling and the protocols used.

Using adminstrator level credentials asked for at the time the update is scheduled or performed, an administrative (drive) share is established to a drive on the target system, and file(s) copying from somewhere (possibly another network share) is done to the target system. WMI functions are then invoked to execute the software update.

For clients/workstations, OMSA is not installed, so CIM discovery is used when the target is running the OpenManage Client Instrumentation.

84 Frequently Asked Questions

For many other devices such as network printers, the standard is still SNMP to communicate with (primarily discover) the device.

Devices such as EMC storage have proprietary protocols. Some information about this environment can be gathered from looking at the ports used tables in the OpenManage documentation.

Are there any plans for SNMP v3 support?

No, there are no plans for SNMP v3 support in this release.

Will an Underscore character in the domain name cause Server Admin

Yes, an underscore character in the domain name is invalid. All other special characters (except the hyphen) are invalid too. You should use only case-insensitive alphabets and numerals.

Frequently Asked Questions 85

86 Frequently Asked Questions

Glossary

The following list defines or identifies technical terms, abbreviations, and acronyms used in your system documents.

authentication

The Server Administrator remote access controller has two methods of authenticating user access:

RAC authentication and local operating system authentication. RAC authentication is always enabled. Administrators can set up specific user accounts and passwords that allow access to the RAC.

Operating systems also require administrators to define different levels of users and user accounts; each user level has different privileges. Local operating system authentication on the RAC is an option for administrators who do not want to define one set of privileges for users in the operating system and a separate set of users and accounts for the RAC. If you enable local operating system authentication for the RAC, you enable any user with Administrator status on the operating system to log in to the RAC.

baud rate

A measurement of data transmission speed. For example, modems are designed to transmit data at one or more specified baud rate(s) through the COM (serial) port of a system.

BMC

Abbreviation for baseboard management controller, which is a controller that provides the intelligence in the IPMI structure.

BTU

Abbreviation for British thermal unit.

Abbreviation for certification authority.

capability

Refers to the actions that an object can perform, or actions that can be taken on a managed object. For example, if a card is hot-pluggable, it is capable of being replaced while the system power is on.

Glossary 87

CHAP

Acronym for Challenge-Handshake Authentication Protocol, an authentication scheme used by PPP servers to validate the identity of the originator of the connection upon connection or any time later.

CIM

Acronym for Common Information Model, which is a model for describing management information from the DMTF. CIM is implementation independent, allowing different management applications to collect the required data from a variety of sources. CIM includes schemas for systems, networks, applications and devices, and new schemas will be added. It provides mapping techniques for interchange of CIM data with MIB data from SNMP agents.

CMC

Acronym for Chassis Management Controller.

controller

A chip that controls the transfer of data between the microprocessor and memory or between the microprocessor and a peripheral device such as a disk drive or the keyboard.

control panel

The part of the system that contains indicators and controls, such as the power switch, hard drive access indicator, and power indicator.

cooling unit

Sets of fans or other cooling devices in a system chassis.

DBPM

Abbreviation for Demand Based Power Management.

DHCP

Abbreviation for Dynamic Host Configuration Protocol, a protocol that provides a means to dynamically allocate IP addresses to computers on a LAN.

DIMM

Acronym for dual in-line memory module. A small circuit board containing DRAM chips that connects to the system board.

88 Glossary

DMTF

Abbreviation for Distributed Management Task Force, a consortium of companies representing hardware and software providers that develops and maintains standards for systems management of IT environments in enterprises and the Internet.

DRAC 4

Acronym for Dell™ Remote Access Controller 4.

DRAC 5

Acronym for Dell Remote Access Controller 5.

DRAM

Acronym for dynamic random-access memory. A system's RAM is usually made up entirely of DRAM chips. Because DRAM chips cannot store an electrical charge indefinitely, your system continually refreshes each DRAM chip in the system.

DSM SA Connection Service

Acronym for Dell Systems Management Server Administration. An application that makes Web pages available for viewing by Web browsers using the HTTPS protocol. See "Web server".

ECC

Abbreviation for error checking and correction.

Embedded Hypervisor

See

Internal USB

EMC

Abbreviation for electromagnetic compatibility.

EMI

Abbreviation for electromagnetic interference.

EMM

Abbreviation for expanded memory manager. A utility that uses extended memory to emulate expanded memory on systems with an Intel386™ or higher microprocessor.

ERA

Abbreviation for embedded remote access.

Glossary 89

ERA/MC

Abbreviation for embedded remote access modular computer. See modular system.

ERA/O

Abbreviation for embedded remote access option.

ESM

Abbreviation for embedded systems management.

Fibre Channel

A data transfer interface technology that allows for high-speed I/O and networking functionality in a single connectivity technology. The Fibre Channel Standard supports several topologies, including Fibre Channel Point-to-Point, Fibre Channel Fabric (generic switching topology), and Fibre Channel Arbitrated Loop (FC_AL).

firmware

Software (programs or data) that has been written onto read-only memory (ROM). Firmware can boot and operate a device. Each controller contains firmware which helps provide the controller's functionality.

flash bios

A BIOS that is stored in flash memory rather than in ROM. A flash BIOS chip can be updated in place, whereas a ROM BIOS must be replaced with a newer chip.

flash memory

A type of EEPROM chip that can be reprogrammed from a utility on diskette while still installed in a system; most EEPROM chips can only be rewritten with special programming equipment.

FRU

Abbreviation for field replaceable unit.

heat sink

A metal plate with metal pegs or ribs that help dissipate heat. Most microprocessors include a heat sink.

hot plug

The ability to remove and replace a redundant part while the system is still running. Also called a "hot spare."

90 Glossary

HPFS

Abbreviation for the High Performance File System option in the Windows NT operating systems.

HTTP

Abbreviation for Hypertext Transfer Protocol. HTTP is the client-server TCP/IP protocol used on the World Wide Web for the exchange of HTML documents.

HTTPS

Abbreviation for HyperText Transmission Protocol, Secure. HTTPS is a variant of HTTP used by Web browsers for handling secure transactions. HTTPS is a unique protocol that is simply SSL underneath HTTP. You need to use "https://" for HTTP URLs with SSL, whereas you continue to use "http://" for HTTP URLs without SSL.

iDRAC

Acronym for Integrated Dell Remote Access Controller.

iDRAC6 Express

This is an optional storage card. Its presence will be reported under the slot page.

iDRAC6 Enterprise

This is an optional card that contains an SD card for advanced features and a dedicated network communication to iDRAC.

Instantaneous Headroom

This is the theoretical maximum power drawn by the power supply minus the instantaneous power drawn.

Internal USB

Internal USB flash drive and device is an additional storage. Internal USB enhances the virtualization capabilities.

IP address

Abbreviation for Internet Protocol address. See TCP/IP.

Glossary 91

IPMI

Abbreviation for Intelligent Platform Management Interface, which is an industry standard for management of peripherals used in enterprise computers based on Intel architecture. The key characteristic of IPMI is that inventory, monitoring, logging, and recovery control functions are available independent of the main processors, BIOS, and operating system.

IPv6

Internet Protocol version 6.

IRQ

Abbreviation for interrupt request. A signal that data is about to be sent to or received by a peripheral device travels by an IRQ line to the microprocessor. Each peripheral connection must be assigned an IRQ number. For example, the first serial port in your system (COM1) is assigned to IRQ4 by default. Two devices can share the same IRQ assignment, but you cannot operate both devices simultaneously.

iSCSI

Acronym for Internet SCSI. An IP based storage networking standard for linking data storage facilities. By carrying SCSI commands over IP networks, iSCSI is used to facilitate data transfers over intranets and to manage storage over long distances.

JSSE

Abbreviation for Java™ Secure Socket Extension.

Kerberos

A network authentication protocol. It is designed to provide strong authentication for client/server applications by using secret-key cryptography.

LDAP

Acronym for lightweight directory access protocol. A networking protocol for querying and modifying directory services running over TCP/IP.

LPTn

The device names for the first through third parallel printer ports on your system are LPT1, LPT2, and LPT3.

92 Glossary

LRA

Abbreviation for local response agent.

managed system

A managed system is any system that is monitored and managed using Server Administrator. Systems running Server Administrator can be managed locally or remotely through a supported Web browser. See remote management system.

memory module

A small circuit board containing DRAM chips that connects to the system board.

MIB

Acronym for management information base. The MIB is used to send detailed status/commands from or to an SNMP managed device.

microprocessor

The primary computational chip inside the system that controls the interpretation and execution of arithmetic and logic functions. Software written for one microprocessor must usually be revised to run on another microprocessor. CPU is a synonym for microprocessor.

modular system

A system that can include multiple server modules. Each server module functions as an individual system. To function as a system, a server module is inserted into a chassis which includes power supplies, fans, a system management module, and at least one network switch module. The power supplies, fans, system management module, and network switch module are shared resources of the server modules in the chassis. See server module.

MOF

Acronym for managed object format, which is an ASCII file that contains the formal definition of a CIM schema.

name

The name of an object or variable is the exact string that identifies it in an SNMP Management Information Base (MIB) file or in a CIM Management Object File (MOF).

NIC

Acronym for network interface controller.

Glossary 93

NTFS

Abbreviation for the Windows NT File System option in the Windows NT operating system. NTFS is an advanced file system designed for use specifically within the Windows NT operating system. It supports file system recovery, extremely large storage media, and long file names. It also supports object-oriented applications by treating all files as objects with user-defined and system-defined attributes. See also FAT and FAT32.

NTLM

Abbreviation for Windows NT LAN Manager. NTLM is the security protocol for the Windows NT operating system.

NUMA

Non-Uniform Memory Architecture.

OID

Abbreviation for object identifier. An implementation-specific integer or pointer that uniquely identifies an object.

PAM

Acronym for Pluggable Authentication Modules. PAM allows system administrators to set an authentication policy without having to recompile authentication programs.

parameter

A value or option that you specify to a program. A parameter is sometimes called a switch or an argument.

Peak Headroom

The theoretical maximum power drawn by a power supply minus the peak power drawn.

PERC

Acronym for PowerEdge Expandable RAID controller.

peripheral device

An internal or external device—such as a printer, a disk drive, or a keyboard—connected to a system.

94 Glossary

PKCS #7

Abbreviation for Public Key Cryptography Standard #7. PKCS #7 is an RSA Data Security, Inc., standard for encapsulating signed data such as a certificate chain.

PMBus

Power Management Bus

power supply

An electrical system that converts AC current from the wall outlet into the DC currents required by the system circuitry. The power supply in a personal computer typically generates multiple voltages.

ppm

Abbreviation for pages per minute.

PPP

Abbreviation for Point-to-Point Protocol.

provider

A provider is an extension of a CIM schema that communicates with managed objects and accesses data and event notifications from a variety of sources. Providers forward this information to the CIM Object Manager for integration and interpretation.

Abbreviation for power supply.

RAC

Acronym for remote access controller.

RAID

Acronym for redundant array of independent disks.

RBAC

Abbreviation for role-based access control.

remote management system

A remote management system is any system that accesses the Server Administrator home page on a managed system from a remote location using a supported Web browser. See managed system.

Glossary 95

ROM

Acronym for read-only memory. Your system contains some programs essential to its operation in ROM code. Unlike RAM, a ROM chip retains its contents even after you turn off your system. Examples of code in ROM include the program that initiates your system's boot routine and the POST.

RPM

Abbreviation for Red Hat® Package Manager.

SAS

Acronym for Secure Authentication Services or Serial-attached SCSI. When referring to security protocols or authentication, SAS is Secure Authentication Services. When referring to computer peripheral devices that employ a serial (one bit at a time) means of digital data transfer over thin cables, SAS is Serial-attached SCSI.

SCSI

Acronym for small computer system interface. An I/O bus interface with faster data transmission rates than standard ports. You can connect up to seven devices (15 for some newer SCSI types) to one SCSI interface.

SEL

Acronym for system event log.

serial port

An I/O port used most often to connect a modem to your system. You can usually identify a serial port on your system by its 9-pin connector.

settings

Settings are conditions of a manageable object help to determine what happens when a certain value is detected in a component. For example, a user can set the upper critical threshold of a temperature probe to 75 degrees Celsius. If the probe reaches that temperature, the setting results in an alert being sent to the management system so that user intervention can be taken. Some settings, when reached, can trigger a system shutdown or other response that can prevent damage to the system.

96 Glossary

server module

A modular system component that functions as an individual system. To function as a system, a server module is inserted into a chassis which includes power supplies, fans, a system management module, and at least one network switch module. The power supplies, fans, system management module, and network switch module are shared resources of the server modules in the chassis. See modular system.

SMART

Acronym for Self-Monitoring Analysis and Reporting Technology. A technology that allows hard drives to report errors and failures to the system BIOS, which then displays an error message on the screen. To take advantage of this technology, you must have a SMART-compliant hard drive and the proper support in the system BIOS.

SMTP

Abbreviation for Simple Mail Transfer Protocol.

SNMP

Abbreviation for Simple Network Management Protocol. SNMP, a popular network control and monitoring protocol, is part of the original TCP/IP protocol suite. SNMP provides the format in which vital information about different network devices, such as network servers or routers, can be sent to a management application.

SSL

Abbreviation for secure socket layer.

state

Refers to the condition of an object that can have more than one condition. For example, an object may be in the "not ready" state.

status

Refers to the health or functioning of an object. For example, a temperature probe can have the status normal if the probe is measuring acceptable temperatures. When the probe begins reading temperatures that exceed limits set by the user, it reports a critical status.

Glossary 97

switch

On a system board, switches control various circuits or functions in your computer system. These switches are known as DIP switches; they are normally packaged in groups of two or more switches in a plastic case. Two common DIP switches are used on system boards: slide switches and rocker switches. The names of the switches are based on how the settings (on and off) of the switches are changed.

syntax

The rules that dictate how you must type a command or instruction so that the system understands it. A variable's syntax indicates its data type.

system board

As the main circuit board, the system board usually contains most of your system's integral components, such as the following:

• Microprocessor

•RAM

• Controllers for standard peripheral devices, such as the keyboard

• Various ROM chips

Frequently used synonyms for system board are motherboard and logic board.

system memory

System memory is a synonym for RAM.

System Setup program

A BIOS-based program that allows you to configure your system's hardware and customize the system's operation by setting such features as password protection and energy management. Some options in the System Setup program require that you reboot the system (or the system may reboot automatically) in order to make a hardware configuration change. Because the System Setup program is stored in NVRAM, any settings remain in effect until you change them again.

table

In SNMP MIBs, a table is a two dimensional array that describes the variables that make up a managed object.

TCP/IP

Abbreviation for Transmission Control Protocol/Internet Protocol. A system for transferring information over a computer network containing dissimilar systems, such as systems running Windows and UNIX.

98 Glossary

TFTP

Abbreviation for Trivial File Transfer Protocol. TFTP is a version of the TCP/IP FTP protocol that has no directory or password capability.

threshold values

Systems are normally equipped with various sensors that monitor temperature, voltage, current, and fan speed. The sensor's threshold values specify the ranges (min and max values) for determining whether the sensor is operating under normal, noncritical, critical or fatal conditions. Server Administrator-supported threshold values are

• UpperThresholdFatal

• UpperThresholdCritical

• UpperThresholdNoncritical

• Normal

• LowerThresholdNoncritical

• LowerThresholdCritical

• LowerThresholdFatal

time-out

A specified period of system inactivity that must occur before an energy conservation feature is activated.

TPM

Acronym for Trusted Platform Module

UART

Acronym for universal asynchronous receiver transmitter, the electronic circuit that makes up the serial port.

URL

Abbreviation for Uniform Resource Locator (formerly Universal Resource Locator).

USB

Abbreviation for Universal Serial Bus. A USB connector provides a single connection point for multiple USB-compliant devices, such as mice, keyboards, printers, and computer speakers. USB devices can also be connected and disconnected while the system is running.

Glossary 99

utility

A program used to manage system resources—memory, disk drives, or printers, for example.

utility partition

A bootable partition on the hard drive that provides utilities and diagnostics for your hardware and software. When activated, the partition boots and provides an executable environment for the partition's utilities.

UUID

Abbreviation for Universal Unique Identification.

variable

A component of a managed object. A temperature probe, for example, has a variable to describe its capabilities, its health or status, and certain indexes that you can use to help you in locating the right temperature probe.

VRM

Abbreviation fro voltage regulator module.

Web server

An application that makes Web pages available for viewing by Web browsers using the HTTP protocol.

Abbreviation for watt-hour(s).

WMI

Acronym for Windows Management Instrumentation. WMI provides CIM Object Manager services.

X.509 Certificate

An X.509 certificate binds a public encryption key to the identity or other attribute of its principal. Principals can be people, application code (such as a signed applet) or any other uniquely identified entity (such as a DSM SA Connection Service or Web server).

Xen

Xen is a virtual machine monitor for x86 systems.

100 Glossary

Dell OpenManage Server Administrator Version 6.0.3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Server Administrator for VMware ESXi 3.5

Integrated Features

Installation

Browser Support

Server Administrator Home Page

Instrumentation Service

Remote Access Controller

Storage Management Service

Logs

Other Documents You Might Need

Obtaining Technical Assistance

What’s New for Version 6.0.3

Release Highlights

Feature Highlights

Setup and Administration

Security Management

Role-Based Access Control

Authentication

Encryption

Assigning User Privileges

Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems

Using Server Administrator

Starting Your Server Administrator Session

Logging In and Out

Managing a Remote System

Managing Server Administrator Web Server

Single Sign-On

Security Settings for Microsoft Windows Server 2003

The Server Administrator Home Page

Global Navigation Bar

System Tree

Action Window

Using the Online Help

Using the Preferences Home Page

Managed System Preferences

Server Administrator Web Server Preferences

Controlling Server Administrator

Starting Server Administrator Web Server

Stopping Server Administrator Web Server

Restarting Server Administrator Web Server

Server Administrator Services

Managing Your System

Managing System/Server Module Tree Objects

Server Administrator Home Page System Tree Objects

Unsupported Features in OpenManage Server Administrator

Modular Enclosure

System/Server Module

Working With Remote Access Controller

Overview

Viewing Basic Information

Configuring the Remote Access Device to use a LAN Connection

Configuring the Remote Access Device to use a Serial Port Connection

Configuring the Remote Access Device to use a Serial Over LAN Connection

Additional Configuration for iDRAC

Configuring Remote Access Device Users

Setting Platform Event Filter Alerts

Setting Platform Event Alert Destinations

Server Administrator Logs

Overview

Integrated Features

Log Window Task Buttons

Server Administrator Logs

Hardware Log

Alert Log

Command Log

Setting Alert Actions

BMC/iDRAC Platform Events Filter Alert Messages

Understanding Service Names

Troubleshooting

Login Failure Scenarios

Fixing a Faulty Server Administrator Installation on Supported Windows Operating Systems

OpenManage Server Administrator Services

Frequently Asked Questions

Glossary