Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, and OpenManage are
trademarks of Dell Inc.; Microsoft, Windows, W i ndows NT, Windows Server, Vista, and MS-DOS are
either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other
countries; Novell, NetWare, ConsoleOne, and SUSE are registered trademarks of Novell Inc.; Red Hat,
and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc, in the U. S. and other
countries.; Intel, Pentium, and EtherExpress are trademarks of Intel Corporation in the U.S. and other
countries.; 3COM is a registered trademark of 3Com Corporation; VMware is a registered trademark
of VMware Inc, in the United States and/or other jurisdictions.; VESA is a registered trademark of
Video Electronics Standards Association; OS/2 is a registered trademark of International Business
Machines Corporation; UNIX is a registered trademark of The Open Group in the United States and
other countries; ACEnic is a trademark of Alteon WebSystems; Broadcom is a registered trademark
and NetXtreme is a trademark of Broadcom Corporation; RDRAM is a registered trademark of Ramb us
Inc.; Apple and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries.
Server Administrator includes software developed by the Apache Software Foundation (www.apache.org).
Server Administrator utilizes the OverLIB JavaScript library. This library can be obtained from
www.bosrup.com.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Dell™ OpenManage™ Server Administrator provides a powerful, integrated set
of systems management applications for keeping the systems on your network
healthy. Server Administrator provides fault management information,
prefailure information, and asset and inventory information to management
applications. In addition to supporting systems management industry standards,
Server Administrator also provides additional systems management information
about the components of your specific system. Server Administrator can also
configure BIOS and system settings. Server Administrator's integrated security
draws on the system's operating system security. Server Administrator uses the
secure socket layer (SSL) encryption protocol. For more information on SSL,
see the Dell Support website at support.dell.com.
Where Can I Find The Server Administrator
Application?
Depending on the version of Dell OpenManage you are using, the Server
Administrator is available on different CDs and DVDs. See Table 1-1 for
more information.
Table 1-1. Server Administrator and Corresponding Media
Dell OpenManage Version Available on Media
2.2 and earlierApplications CD
3.0–4.2Systems Management CD
4.3–5.2.3Dell PowerEdge Installation and Server Management CD
5.3–5.3.2Dell Systems Console and Agent CD or the Dell Systems Management Tools and Documentation DVD
5.4Dell Systems Management Tools and Documentation DVD
5.5Dell Systems Management Tools and Documentation DVD
6.0.1Dell Systems Management Tools and Documentation DVD
Introduction9
Purpose of This Guide
Server Administrator operates on many Dell hardware platforms (hereafter
called systems) with operating systems such as Microsoft
®
SUSE
systems management features of Server Administrator fully, you must
understand which features of Server Administrator match your system's
hardware configuration and operating system.
Linux Enterprise Server, and Red Hat Enterprise Linux. To use the
®
Windows®,
Update of Compatibility Guide
The Server Administrator Compatibility Guide is updated with each major
OpenManage release. It summarizes all systems management releases that
precede the current release date. Always see the Dell Systems Software Support Matrix available on the Dell Support website at support.dell.com for
each release for the most current information on compatible systems
management elements. See Table 1-1 for information on where you can find
the systems management software.
Supported Instrumentation
Each supported systems management software contains instrumentation for
your Dell system. The sections of this guide are organized around the primary
instrumentation product names and show the relationship among the
following variables:
•Systems management software
•Supported operating systems
•Instrumentation service
•Dell system (for example, M610)
10Introduction
In Table 1-2, the instrumentation product names are associated with a range
of systems management software CD/DVD version.
Table 1-2. Systems Management Product Name and Corresponding
and Agent
Systems Management
Too l s a n d
Documentation
• 4.3 through 5.2
Installation and Server
(
Management
• 3.0 through 4.2
Systems Management
(
CD)
2.0 through 2.2
(Applications CD)
1.2 through 1.7
(Applications CD)
CD or
CD)
DVD)
DVD)
• Server Administrator
Supported Applications and
Systems
• Server Administrator
Supported Applications and
Dell
Systems
• Server Administrator
Supported Applications and
Systems
• Server Administrator
Supported Applications and
Systems
Server Agent Supported
Applications and Systems
Hardware Instrumentation
Package Supported Applications
and Systems
Introduction11
Supported Operating Systems
Server Administrator supports major operating systems offered by Microsoft,
®
Novell
Applications and Systems" to find the operating system that matches the
configuration of your Dell system and applications that you are installing
or upgrading.
For precise operating system, application, firmware, and other requirements,
see the table that lists the systems management software CD version for the
system that you are configuring. The tables in the following sections of this
guide are a good place to begin:
Operating system version numbers, support packs, service packs, and kernel
versions can vary with each systems management software version and cannot
be accurately generalized. For example, a particular systems management
software version may support only a version of the Red Hat Enterprise Linux
operating system with a specific kernel. Some systems management
applications are available only on specific operating systems.
, and Red Hat. See the tables in "Server Administrator Supported
NOTE: Each systems management software CD supports specific operating
system versions, service packs, support packs, and kernels.
NOTE: For Dell OpenManage information specific to VMware
Installation Guide, Release Notes, and the VMware Software Compatibility Matrix for
Dell systems at www.dell.com/vmware, under the Resource Archive section.
®
, see the latest
•Server Administrator Supported Applications and Systems
•Server Agent Supported Applications and Systems
•Hardware Instrumentation Package Supported Applications and Systems
NOTE: To address any Simple Network Management Protocol (SNMP) security
vulnerabilities associated with an operating system, see the appropriate website
for your system's operating system (for example, www.microsoft.com,
www.redhat.com, or www.novell.com).
12Introduction
Supported Browsers
Server Administrator supports Microsoft Internet Explorer (IE) versions 6.0 SP2
and 7.0, and Mozilla Firefox™ version 2.0 and 3.0 open-source Web browsers.
NOTE: Windows 2000 supports only Internet Explorer version 6.0 SP1.
NOTE: Server Administrator versions 4.3 and later do not support Netscape
Navigator.
Supported GUI Languages
Dell OpenManage is localized into French, German, Spanish, Japanese, and
Simplified Chinese. Dell OpenManage software is localized according to the
matrix in the following table. Dell OpenManage does not support languages
outside of this table.
Table 1-3 plots the language of the Dell OpenManage GUI against the
operating system languages.
Table 1-3. Supported Dell OpenManage GUI Languages
Dell OpenManage
GUI
Language
EnglishXXXXXX
FrenchX
GermanX
SpanishX
Simplified
Chinese
JapaneseX
English
Operating
System
French
Operating
System
German
Operating
System
Spanish
Operating
System
Simplified
Chinese
Operating
System
X
Introduction13
Japanese
Operating
System
Other Documents You Might Need
In addition to this Compatibility Guide, you can find the following guides
either on the Dell Support website at support.dell.com or on the Dell SystemsTools and Documentation DVD:
•The
•The
•The
•The
•The
•The
•The
Dell OpenManage Installation and Security User's Guide
complete information on installation procedures and step-by-step
instructions for installing, upgrading, and uninstalling Server
Administrator for each supported operating system.
Dell OpenManage Software Quick Installation Guide
overview of applications that you can install on your management station
(console) and on your managed systems and procedures for installing your
console and managed system applications on systems running supported
operating systems.
Dell Systems Software Support Matrix allows you to identify
operating systems and Dell OpenManage software that your Dell system
supports.
Dell OpenManage Server Administrator User’s Guide
installation and use of Server Administrator. Server Administrator is a
suite of management agents, installed on the managed system, that
provide fault management information, prefailure information, and asset
inventory information to management console applications such as Server
Administrator and IT Assistant. This guide also provides information
about configuring your remote access controller (RAC).
Dell OpenManage Server Administrator SNMP Reference Guide
documents the SNMP management information base (MIB). The SNMP
MIB files define variables that extend the standard MIB to cover the
capabilities of systems management agents.
Dell OpenManage Server Administrator CIM Reference Guide
documents the Common Information Model (CIM) provider, an
extension of the standard management object format (MOF) file. The
CIM provider MOF documents supported classes of management objects.
Dell OpenManage Server Administrator Messages Reference Guide
messages that are displayed in your Server Administrator home page Alert log
or on your operating system’s event viewer. This guide explains the text,
severity, and cause of each alert message that Server Administrator issues.
provides
provides an
describes the
lists the
14Introduction
•The
Dell OpenManage Server Administrator Command Line Interface
User's Guide
documents the complete command line interface (CLI) for
Server Administrator, including an explanation of CLI commands to view
system status, access logs, create reports, configure various component
parameters, and set critical thresholds.
•The
Dell Remote Access Controller Installation and Setup Guide
provides
complete information about installing and configuring a DRAC III, DRAC
III/XT, and an ERA/O controller, configuring an ERA controller, and using
a RAC to remotely access an inoperable system.
complete information about configuring and using the DRAC/MC to
remotely manage and monitor your modular system and its shared
resources through a network.
•The
Dell Remote Access Controller 5 User’s Guide
provides complete
information about installing and configuring a DRAC 5 controller and
using DRAC 5 to remotely access an inoperable system.
provides
complete information about installing and configuring an iDRAC and
using it to remotely access an inoperable system.
•The
Chassis Management Controller User’s Guide
provides complete
information about installing and configuring the CMC and using it to
remotely access an inoperable system.
The Dell Chassis Management
Controller (CMC) is a hot-pluggable systems management hardware and
software solution designed to provide remote management capabilities
and power control functions for the Dell M1000e chassis systems.
provides
Introduction15
•The
•The
•The
See Table 1-1 for information on which media you can find a readme file for
Server Administrator and additional readme files for most applications on the
systems management media.
Dell OpenManage Remote Install User's Guide
about unattended, simultaneous provisioning and configuration solutions
of PowerEdge 1655MC only over the network by leveraging image-based
technology.
Dell Update Packages User's Guide
and using Dell Update Packages as part of your system update strategy.
Server Update Utility User's Guide
and using the Server Update Utility (SUU) to update your Dell system or to
view the updates available for any system listed in the Repository.
provides information about obtaining
provides information about obtaining
provides information
16Introduction
2
Server Administrator Services
Overview
Dell™ OpenManage™ Server Administrator has a modular architecture that
allows you to select and install the functions most needed in your particular
IT environment. The available services vary from one operating system to
another. The following sections describe the contribution of each service to
your systems management capabilities.
Descriptions of Server Administrator Services
Each service provides a functionally related set of systems management tasks
that you can use to manage your system.
Instrumentation Service
The Instrumentation Service provides rapid access to detailed fault and
performance information gathered by industry-standard systems management
agents. The instrumentation service allows remote administration of
monitored systems, including shutdown, start-up, and security.
Remote Access Service
The Remote Access Service provides a complete remote systems management
solution for systems equipped with a remote access controller (RAC)
solution. The Remote Access Service provides remote access to an inoperable
system, allowing the system administrator to get the system up and running
as quickly as possible. The Remote Access Service also provides alert
notification when a system is down and allows the system administrator to
restart a system remotely. Additionally, the Remote Access Service logs the
probable cause of system crashes and saves the most recent crash screen.
Server Administrator Services17
Storage Management Service
Express Setup installs the Storage Management Service (earlier known as the
enhanced Storage Management Service) by default on Microsoft
Windows
Server systems, you can either install the Storage Management Service
through the Red Hat Package Manager (RPM) or use the srvadmin-install.sh script — a menu driven script that installs the appropriate
RPMs based on the options you choose.
See the Dell OpenManage Server Administrator User's Guide for more
information on Storage Management Service.
®
. On Red Hat® Enterprise Linux® and SUSE®Linux Enterprise
NOTE: The Red Hat Enterprise Linux operating system provides drivers for some of
the RAID controllers listed in the "RAID Controller Supported Servers,
Operating Systems, Firmware, and Driver Versions" section.
®
Logs
Server Administrator displays logs of commands issued to or by the system,
monitored hardware events, POST events, and system alerts. You can view
logs on the home page, print or save them as reports, and send them by e-mail
to a designated service contact.
Available Services on Supported
Operating Systems
Table 2-1 summarizes the services that are available for each supported
operating system.
NOTE: See the Dell Systems Software Support Matrix on the Dell Support website
at support.dell.com, or the Dell Systems Management Tools and Documentation
DVD to identify the operating systems that your Dell PowerEdge™ system supports.
18Server Administrator Services
Table 2-1. Server Administrator Services Available With Supported
Operating Systems
Operating SystemServices Available
• Microsoft Windows Server® 2008
• Microsoft Windows Server 2003 R2
Standard, Enterprise, and Datacenter x64
Editions with SP2
• Microsoft Windows Server 2003 R2
Standard and Enterprise Editions with SP2
(32-bit x86)
• Microsoft Windows Server 2003 Web and
Enterprise Editions with SP2 (32-bit x86)
• Microsoft Windows Essential Business Server
2008 Standard and Premium Editions
• Microsoft Windows Small Business Server
2008 Standard and Premium Editions
• Microsoft Windows Small Business Server
2003 R2 Standard and Premium Editions
Red Hat Enterprise Linux WS, ES, and AS
Version 4.7
(x86) and (x86_64)
• Instrumentation
• Storage Management
•Remote Access
• Instrumentation
•Remote Access
• Storage Management Service
(This service is part of the Server
Administrator. See Table 1-1 for
information on where you can find
Server Administrator)
Server Administrator Services19
Table 2-1. Server Administrator Services Available With Supported
Operating Systems
Operating SystemServices Available
Red Hat Enterprise Linux 5.2 server (x86) and
(x86_64) Gold
SUSE Linux Enterprise Server 10 (SP2)
(x86_64)
(continued)
• Instrumentation
• Remote Access
• Storage Management Service
(This service is part of the Server
Administrator. See Table 1-1 for
information on where you can find
Server Administrator)
• Instrumentation
• Remote Access
• Storage Management Service
(This service is part of the Server
Administrator. See Table 1-1 for
information on where you can find
Server Administrator)
NOTE: The Storage Management Service refers to the enhanced Storage Management
Service. Server Administrator no longer supports the basic Storage Management
Service (also known as Array Manager).
20Server Administrator Services
3
Systems Management Standards
Availability
Overview
Dell™ OpenManage™ Server Administrator supports the following major
systems management protocols:
•HyperText Transfer Protocol Secure (HTTPS)
•Common Information Model (CIM)
•Simple Network Management Protocol (SNMP)
NOTE: See Table 1-1 for information on where you can find the Server
Administrator application.
NOTE: See the Dell OpenManage Server Administrator readme file (packaged with
the Server Administrator application) as well as the Dell Support website at
support.dell.com for information on SNMP security concerns. You must apply
updates from your operating system's master SNMP agents to ensure that Dell's
SNMP subagents are secure.
If your system supports SNMP, you must install and enable the service on
your operating system. If SNMP services are available on your operating
system, the Server Administrator installation program installs the supporting
agents for SNMP.
NOTE: After you install SNMP, it must be enabled. For more information on enabling
SNMP-supported agents, see the Server Administrator User's Guide.
HTTPS is supported on all operating systems. Support for CIM and SNMP
is operating system dependent and, in some cases, operating system-version
dependent.
Systems Management Standards Availability21
Availability on Supported Systems
On supported Microsoft® Windows® operating systems, Server
Administrator supports two systems management standards: CIM/WMI
and SNMP.
On supported Red Hat
®
Enterprise Linux® and SUSE® Linux Enterprise
Server operating systems, Server Administrator supports the SNMP systems
management standard.
Server Administrator adds considerable security to these systems management
standards. All set operations for attributes (for example, changing the value of
an asset tag) must be performed with Dell OpenManage IT Assistant while
logged in with the required authority. As a result of the added security that
IT Assistant offers for systems management, IT Assistant is the only
management console that you can use to change attributes.
Availability on Supported Operating Systems
Table 3-1 shows the availability of the systems management standards for
each supported operating system.
Table 3-1. Availability of Systems Management Standard by
Operating System
Operating SystemSNMPCIM
Windows Server
Windows Server 2003 family
Red Hat Enterprise Linux AS, ES,
and WS Version 4.7 (x86) and
(x86_64)
Red Hat Enterprise Linux 5.2 Server
(x86) and (x86_64)
SUSE Linux Enterprise Server
version 10 SP2
®
2008 family and
Available from the operating
system installation media
Available in the net-snmp
package from the operating
system installation media
Available in the net-snmp
package from the operating
system installation media
Available in the net-snmp
package from the operating
system installation media
Always installed
Unavailable
Unavailable
Unavailable
22Systems Management Standards Availability
4
Server Administrator Supported
Applications and Systems
This section provides information on instrumentation, applications, and
systems that are supported by the systems management software.
Version Number Information
All software supporting the Dell™ systems and Dell PowerVault™ appliances
are delivered in Dell OpenManage™ stack releases that include the complete
group of programs and that are fully tested for the supported platforms.
An example is the Dell OpenManage 5.3.2 release of the Dell OpenManage
software that supports most Dell systems from February 2002 through
March 2008. The version of the software is significant. In this example,
the first number (5) represents the major version number. You should upgrade
your software any time Dell delivers a new major version. The second number (3)
is the release number. A new release may have some minor features and fixes
associated with it. You do not need to upgrade to the latest release unless that
release is enabling your specific hardware or solving an issue you may be
experiencing. You may skip releases as needed. The last number (2) is the
hardware platform refresh number. This indicates that the software has been
updated to support a new system. For example, if you have older systems
running version 5.2.1, there is no need to upgrade to version 5.2.2 for a
platform refresh.
Server Administrator Supported Applications and Systems23
Compatible Systems and Applications by
Installation and Server Management
CD/DVD Version
Table 4-1 shows compatible applications and Dell systems for the
Dell Systems Management Tools and Documentation DVD.
Table 4-1. Compatible Dell Systems and Applications for the Dell Systems
Management Tools and Documentation DVD for
Dell OpenManage 6.0.1, 5. 5, and 5.4
Dell Systems
Management Tools
and Documentation
DVD
Dell systems
(* indicates new
systems for the given
version of the DVD)
Supported
System/Version Number
for Dell OpenManage
6.0.1
R610*
R710*
T610*
M610*
M710*
Supported
System/Version
Number for Dell
OpenManage 5.5