Dell OpenManage Server Administrator Version 5.5 Compatibility Guide

Dell™ OpenManage™
Server Administrator Version 5.5
Compatibility Guide
Notes and Notices
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: NOTICE indicates either potential damage to hardware or loss of data and
___________________
Information in this document is subject to change without notice. © 2003–2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, and OpenManage are
trademarks of Dell Inc.; Microsoft, Windows, Windows NT, Windows Server, Vista, and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Novell, NetWare, ConsoleOne, and SUSE are registered trademarks of Novell Inc.; Red
Hat, Red Hat Linux, and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc.; Intel, Pentium, and EtherExpress are registered trademarks of Intel Corporation; 3COM is a registered
trademark of 3Com Corporation; VMware is a registered trademark of VMware Inc.; VESA is a registered trademark of Video Electronics Standards Association; OS/2 is a registered trademark of International Business Machines Corporation; UNIX is a registered trademark of The Open Group in the United States and other countries; ACEnic is a trademark of Alteon WebSystems; Broadcom is a registered trademark and NetXtreme is a trademark of Broadcom Corporation; RDRAM is a registered trademark of Rambus Inc.; Apple and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries.
Server Administrator includes software developed by the Apache Software Foundation (www.apache.org) . Server Administrator utilizes the OverLIB JavaScript library. This library can be obtained from www.bosrup.com.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
August 2008
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 9
Where Can I Find The Server Administrator Application?
What’s New in Dell OpenManage Version 5.5? . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . 9
Purpose of This Guide
Update of Compatibility Guide
Supported Instrumentation . . . . . . . . . . . . . . . 12
Supported Operating Systems
Supported Browsers
Supported GUI Languages . . . . . . . . . . . . . . . 14
Other Documents You Might Need
. . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . 12
. . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . 14
. . . . . . . . . . . 15
2 Server Administrator Services . . . . . . . . 19
Overview . . . . . . . . . . . . . . . . . . . . . . . . 19
Descriptions of Server Administrator Services . . . . 19
Instrumentation Service
Remote Access Service . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . 19
Contents 3
Storage Management Service . . . . . . . . . . . 20
Logs
. . . . . . . . . . . . . . . . . . . . . . . . . 20
Available Services on Supported Operating Systems
. . . . . . . . . . . . . . . . . . . . 20
3 Systems Management Standards
Availability . . . . . . . . . . . . . . . . . . . . . . . 23
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 23
Availability on Supported Systems
Availability on Supported Operating Systems
. . . . . . . . . . . 23
. . . . . 24
4 Server Administrator Supported
Applications and Systems . . . . . . . . . . . . 25
Version Number Information . . . . . . . . . . . . . . 25
Compatible Systems and Applications by Installation and Server Management CD/DVD Version
Device Drivers and Red Hat Enterprise Linux Kernel Support
. . . . . . . . . . . . . . . . . . . . . . 70
. . . . . . . 26
4 Contents
5 Server Agent Supported Applications
and Systems
. . . . . . . . . . . . . . . . . . . . . . 71
6 Hardware Instrumentation Package
Supported Applications and Systems . . . 75
7 BIOS Update Requirements . . . . . . . . . . 77
Overview . . . . . . . . . . . . . . . . . . . . . . . . 77
Minimum Requirements for BIOS Update Support
Downloading the Latest BIOS Packages
Minimum Required and Latest Available BIOS for Update by System
. . . . . . . . . . . . . . . . . . . . 78
. . . . . 78
8 RAID Controller Supported Servers,
Operating Systems, Firmware, and
Driver Versions . . . . . . . . . . . . . . . . . . . . 81
Overview . . . . . . . . . . . . . . . . . . . . . . . . 81
Key to Table Footnotes
PERC 4/DC
PERC 4e/DC
PERC 3/DC . . . . . . . . . . . . . . . . . . . . . . . . 85
PERC 3/QC
PERC 4/Di
CERC ATA 100 4/CH . . . . . . . . . . . . . . . . . . . 90
. . . . . . . . . . . . . . . . . . . . . . . . 82
. . . . . . . . . . . . . . . . . . . . . . . 83
. . . . . . . . . . . . . . . . . . . . . . . . 87
. . . . . . . . . . . . . . . . . . . . . . . . 88
. . . . . . . . . . . . . . . 82
. . . 77
Contents 5
PERC 3/Di . . . . . . . . . . . . . . . . . . . . . . . . 91
PERC 4/IM
. . . . . . . . . . . . . . . . . . . . . . . . 94
PERC 4/SC . . . . . . . . . . . . . . . . . . . . . . . . 97
CERC SATA 1.5/6 Channel
PERC 4e/Di
. . . . . . . . . . . . . . . . . . . . . . . . 100
. . . . . . . . . . . . . . . . 99
PERC 4e/Si . . . . . . . . . . . . . . . . . . . . . . . . 102
PERC 5/E Adapter
PERC 5/i Adapter
. . . . . . . . . . . . . . . . . . . . 103
. . . . . . . . . . . . . . . . . . . . . 105
PERC 5/i Integrated . . . . . . . . . . . . . . . . . . . 107
CERC 6/i Integrated
SAS 5/iR Adapter
. . . . . . . . . . . . . . . . . . . 109
. . . . . . . . . . . . . . . . . . . . 110
SAS 5/iR Integrated . . . . . . . . . . . . . . . . . . . 112
SAS 5/i Integrated
SAS 5/E Adapter
. . . . . . . . . . . . . . . . . . . . 114
. . . . . . . . . . . . . . . . . . . . . 115
PERC 6/i Integrated and Adapter . . . . . . . . . . . . 117
6 Contents
PERC 6/E Adapter
SAS 6/iR Integrated and Adapter
. . . . . . . . . . . . . . . . . . . . 119
. . . . . . . . . . . . 120
LSI Logic 1020/1030 Ultra320 SCSI Adapter . . . . . . . 121
CERC SATA 1.5/2S
LSI 1020/1030 Embedded SCSI Controller
. . . . . . . . . . . . . . . . . . . . 123
. . . . . . . . 124
9 Network Interface Controllers and
Supported Operating Systems
Overview . . . . . . . . . . . . . . . . . . . . . . . . 127
. . . . . . . 127
NIC Drivers and Operating Systems
. . . . . . . . . . 127
10 Remote Access Service Availability . . . 131
Overview . . . . . . . . . . . . . . . . . . . . . . . . 131
RAC Types
Availability of RACs on Specific Dell Systems
. . . . . . . . . . . . . . . . . . . . . . . . 131
. . . . . 131
RAC Firmware Versions . . . . . . . . . . . . . . . . . 134
11 Historical Release Information for
Legacy Systems . . . . . . . . . . . . . . . . . . 137
Overview . . . . . . . . . . . . . . . . . . . . . . . . 137
Server Agent 4.5
Requirements
New in Server Agent Version 4.5
Server Agent 4.4.1
Requirements
New in Server Agent Version 4.4.1
. . . . . . . . . . . . . . . . . . . . . 137
. . . . . . . . . . . . . . . . . . . 137
. . . . . . . . . 138
. . . . . . . . . . . . . . . . . . . . 138
. . . . . . . . . . . . . . . . . . . 138
. . . . . . . . 138
Server Agent 4.4.0
Requirements
. . . . . . . . . . . . . . . . . . . . 139
. . . . . . . . . . . . . . . . . . . 139
New in Server Agent Version 4.4.0
. . . . . . . . 139
Contents 7
Server Agent 4.3.0 . . . . . . . . . . . . . . . . . . . . 139
Requirements
New in Server Agent Version 4.3.0
. . . . . . . . . . . . . . . . . . . . 139
. . . . . . . . . 140
Server Agent 4.3.0 Resolved Issues . . . . . . . . 140
Server Agent 4.2.2 . . . . . . . . . . . . . . . . . . . . 141
Requirements
. . . . . . . . . . . . . . . . . . . . 141
New and Resolved Issues in Server
Agent Version 4.2.2 . . . . . . . . . . . . . . . . . 141
Server Agent 4.2.1
Requirements
New in Server Agent Version 4.2.1
. . . . . . . . . . . . . . . . . . . . 141
. . . . . . . . . . . . . . . . . . . . 142
. . . . . . . . . 142
Resolved Issues for Server Agent
Version 4.2.1 . . . . . . . . . . . . . . . . . . . . 142
Server Agent 4.2.0 . . . . . . . . . . . . . . . . . . . . 143
Requirements
. . . . . . . . . . . . . . . . . . . . 143
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
8 Contents
1

Introduction

Overview

Dell™ OpenManage™ Server Administrator provides a powerful, integrated set of systems management applications for keeping the systems on your network healthy. Server Administrator provides fault management information, prefailure information, and asset and inventory information to management applications. In addition to supporting systems management industry standards, Server Administrator also provides additional systems management information about the components of your specific system. Server Administrator can also configure BIOS and system settings. Server Administrator's integrated security draws on the system's operating system security. Server Administrator uses the secure socket layer (SSL) encryption protocol.
NOTE: For more information on SSL, see the Dell Support website at
support.dell.com.

Where Can I Find The Server Administrator Application?

Depending on the version of Dell OpenManage you are using, the Server Administrator is available on different CDs and DVDs. See Table 1-1 for more information.
Introduction 9
Table 1-1. Server Administrator and Corresponding Media
Dell OpenManage Version Available on Media
2.2 and earlier Applications CD
3.0–4.2 Systems Management CD
4.3–5.2.3 Dell PowerEdge Installation and Server Management CD
5.3–5.3.2 Dell Systems Console and Agent CD or the Dell Systems Management Tools and Documentation DVD
NOTE: The Dell Systems Management Tools and
Documentation DVD is available only with the Dell
Subscription Kit. For details, see www.dell.com/openmanagesubscription
5.4 Dell Systems Management Tools and Documentation DVD
5.5 Dell Systems Management Tools and Documentation DVD
NOTE: The Dell Systems Management Tools and
Documentation DVD contains version 5.5 of the Dell
OpenManage systems management software kit and version 1.0.7 of the Dell Systems Build and Update Utility. The root of the DVD also contains ISO images of the Dell Systems Build and Update Utility (version 1.0) and the Dell Systems Console and Agent CD (Dell OpenManage software version
5.3.0.1). You can use these ISO images to create CDs for systems that do not have DVD drives. However, if you need version 1.0.7 of the Dell Systems Build and Update Utility (to support x6xx and x7xx Dell systems and Windows Server operating systems), you can download the Dell Systems Build and Update Utility ISO image from the Dell Support site at support.dell.com. You can transfer the contents of these Web packages to CDs or USB keys for systems that do not have DVD drives.
®
2008
10 Introduction

What’s New in Dell OpenManage Version 5.5?

The following changes in Dell OpenManage version 5.5 (Dell OpenManage Server Administrator version 5.5) affect this Compatibility Guide:
Support for Microsoft® Windows Small Business Server 2008 Standard and Premium Editions.
NOTE: Microsoft Windows Small Business Server 2008 will become available in
the second half of 2008. For latest information, see http://www.microsoft.com/windowsserver/essential/sbs/default.mspx.
Support for Microsoft Windows Server® 2003 Compute Cluster Edition and Microsoft Windows Server HPC 2008 Edition.
Support for Red Hat
Support for SUSE
Support for VMware
Support for Citrix
Support for Microsoft Hyper-V
Support for the following Dell systems: M805, M905, T100, and PowerVault DL2000.
NOTE: M805, M905, T100, and PowerVault DL2000 are scheduled to be available in
second half of 2008.
®
Enterprise Linux® Version 5.2.
®
Linux Enterprise Server 10 (SP2).
®
ESX Version 3.5 Update 2.
®
XenServer Dell Edition 5.0 Flash and HDD Image.
and Hyper-V Server.

Purpose of This Guide

Server Administrator operates on many Dell hardware platforms (hereafter called systems) with operating systems such as Microsoft Windows, SUSE Linux Enterprise Server, and Red Hat Enterprise Linux. To use the systems management features of Server Administrator fully, you must understand which features of Server Administrator match your system's hardware configuration and operating system.
Introduction 11

Update of Compatibility Guide

The Server Administrator Compatibility Guide is updated with each major OpenManage release. It summarizes all systems management releases that precede the current release date. Always consult the readme.txt file available with your systems management software for each release for the most current information on compatible systems management elements.
NOTE: See Table 1-1 for information on where you can find the systems
management software.

Supported Instrumentation

Each supported systems management software contains instrumentation for your Dell system. The sections of this guide are organized around the primary instrumentation product names and show the relationship among the following variables:
Systems management software
Supported operating systems
Instrumentation service
Dell system (for example, 1600SC)
In Table 1-2, the instrumentation product names are associated with a range of systems management software CD/DVD version.
12 Introduction
Table 1-2. Systems Management Product Name and Corresponding
Version Numbers
Instrumentation Product Names
Dell OpenManage Server Administrator
Dell OpenManage Server Agent
Dell OpenManage Hardware Instrumentation Package (HIP)
Media Version Section in This Guide
• 5.4 through 5.5
Dell Systems
(
Management Tools and Documentation
• 5.3 through 5.3.2
Dell Systems Console
(
and Agent Systems Management Tools and Documentation
• 4.3 through 5.2
Installation and Server
(
Management
• 3.0 through 4.2
Systems Management
( CD)
2.0 through 2.2 (Applications CD)
1.2 through 1.7 (Applications CD)
CD or
CD)
DVD)
DVD)
• Server Administrator Supported Applications and Systems
• Server Administrator Supported Applications and
Dell
Systems
• Server Administrator Supported Applications and Systems
• Server Administrator Supported Applications and Systems
Server Agent Supported Applications and Systems
Hardware Instrumentation Package Supported Applications and Systems

Supported Operating Systems

Server Administrator supports major operating systems offered by Microsoft,
®
Novell Applications and Systems" to find the operating system that matches the configuration of your Dell system and applications that you are installing or upgrading.
, and Red Hat. See the tables in "Server Administrator Supported
NOTE: Each systems management software CD supports specific operating
system versions, service packs, support packs, and kernels.
Introduction 13
NOTE: For Dell OpenManage information specific to VMware®, see the latest
Installation Guide, Release Notes, and the VMware Software Compatibility Matrix for Dell systems at www.dell.com/vmware, under the Resource Archive section.
For precise operating system, application, firmware, and other requirements, see the table that lists the systems management software CD version for the system that you are configuring. The tables in the following sections of this guide are a good place to begin:
Server Administrator Supported Applications and Systems
Server Agent Supported Applications and Systems
Hardware Instrumentation Package Supported Applications and Systems
Operating system version numbers, support packs, service packs, and kernel versions can vary with each systems management software version and cannot be accurately generalized. For example, a particular systems management software version may support only a version of the Red Hat Enterprise Linux operating system with a specific kernel. Some systems management applications are available only on specific operating systems.
NOTE: To address any Simple Network Management Protocol (SNMP) security
vulnerabilities associated with an operating system, see the appropriate website for your system's operating system (for example, www.microsoft.com, www.redhat.com, or www.novell.com).

Supported Browsers

Server Administrator supports Microsoft Internet Explorer (IE) versions 6.0 SP2 and 7.0, and Mozilla Firefox version 1.5, 2.0, and 3.0 open-source Web browsers.
NOTE: Windows 2000 supports only Internet Explorer version 6.0 SP1.
NOTE: Server Administrator versions 4.3 and later do not support Netscape
Navigator.

Supported GUI Languages

Dell OpenManage is localized into French, German, Spanish, Japanese, and Simplified Chinese. Dell OpenManage software is localized according to the matrix in the following table. Dell OpenManage does not support languages outside of this table.
14 Introduction
Table 1-3 plots the language of the Dell OpenManage GUI against the operating system languages.
Table 1-3. Supported Dell OpenManage GUI Languages
Dell OpenManage GUI Language
English X X X X X X X X
French X
German X
Spanish X
Simplified Chinese
Japanese X
Korean
Traditional Chinese
English OSFrench OSGerman OSSpanish OSSimplified
Chinese OS
X
Japanese OSKorean Traditiona
l Chinese

Other Documents You Might Need

In addition to this Compatibility Guide, you can find the following guides either on the Dell Support website at support.dell.com or on the Dell Systems Tools and Documentation DVD:
•The
•The
•The
Dell OpenManage Installation and Security User's Guide
provides complete information on installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server Administrator for each supported operating system.
Dell OpenManage Software Quick Installation Guide
provides an overview of applications that you can install on your management station (console) and on your managed systems and procedures for installing your console and managed system applications on systems running supported operating systems.
Dell Systems Software Support Matrix allows you to identify
operating systems and Dell OpenManage software that your Dell system supports.
Introduction 15
•The
•The
•The
•The
•The
•The
•The
•The
Dell OpenManage Server Administrator User’s Guide
installation and use of Server Administrator. Server Administrator is a suite of management agents, installed on the managed system, that provide fault management information, prefailure information, and asset inventory information to management console applications such as Server Administrator and IT Assistant. This guide also provides information about configuring your remote access controller (RAC).
Dell OpenManage Server Administrator SNMP Reference Guide
documents the SNMP management information base (MIB). The SNMP MIB files define variables that extend the standard MIB to cover the capabilities of systems management agents.
Dell OpenManage Server Administrator CIM Reference Guide
documents the Common Information Model (CIM) provider, an extension of the standard management object format (MOF) file. The CIM provider MOF documents supported classes of management objects.
Dell OpenManage Server Administrator Messages Reference Guide
messages that are displayed in your Server Administrator home page Alert log or on your operating system’s event viewer. This guide explains the text, severity, and cause of each alert message that Server Administrator issues.
Dell OpenManage Server Administrator Command Line Interface
User's Guide
Server Administrator, including an explanation of CLI commands to view system status, access logs, create reports, configure various component parameters, and set critical thresholds.
Dell Remote Access Controller Installation and Setup Guide
complete information about installing and configuring a DRAC III, DRAC III/XT, and an ERA/O controller, configuring an ERA controller, and using a RAC to remotely access an inoperable system.
Dell OpenManage Baseboard Management Controller Utilities User’s
Guide
management controller.
Dell Remote Access Controller 4 User’s Guide
information about installing and configuring a DRAC 4 controller and using DRAC 4 to remotely access an inoperable system.
documents the complete command line interface (CLI) for
provides information about installing and using the baseboard
describes the
provides
provides complete
lists the
16 Introduction
•The
Dell Remote Access Controller Modular Chassis User's Guide
provides complete information about configuring and using the DRAC/MC to remotely manage and monitor your modular system and its shared resources through a network.
•The
Dell Remote Access Controller 5 User’s Guide
provides complete information about installing and configuring a DRAC 5 controller and using DRAC 5 to remotely access an inoperable system.
•The
Integrated Dell Remote Access Controller User’s Guide
provides complete information about installing and configuring an iDRAC and using it to remotely access an inoperable system.
•The
Chassis Management Controller User’s Guide
provides complete information about installing and configuring the CMC and using it to remotely access an inoperable system.
The Dell Chassis Management Controller (CMC) is a hot-pluggable systems management hardware and software solution designed to provide remote management capabilities and power control functions for the Dell M1000e chassis systems.
•The
Dell OpenManage Remote Install User's Guide
provides information about unattended, simultaneous provisioning and configuration solutions of PowerEdge 1655MC only over the network by leveraging image-based technology.
•The
Dell Update Packages User's Guide
provides information about obtaining
and using Dell Update Packages as part of your system update strategy.
•The
Server Update Utility User's Guide
provides information about obtaining and using the Server Update Utility (SUU) to update your Dell system or to view the updates available for any system listed in the Repository.
See Table 1-1 for information on which media you can find a readme file for Server Administrator and additional readme files for most applications on the systems management media.
Introduction 17
18 Introduction
2

Server Administrator Services

Overview

Dell™ OpenManage™ Server Administrator has a modular architecture that allows you to select and install the functions most needed in your particular IT environment. The available services vary from one operating system to another. The following sections describe the contribution of each service to your systems management capabilities.
NOTE: See Table 1-1 for information on where you can find the systems
management software.

Descriptions of Server Administrator Services

Each service provides a functionally related set of systems management tasks that you can use to manage your system.

Instrumentation Service

The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents. The instrumentation service allows remote administration of monitored systems, including shutdown, start-up, and security.

Remote Access Service

The Remote Access Service provides a complete remote systems management solution for systems equipped with a remote access controller (RAC) solution. The Remote Access Service provides remote access to an inoperable system, allowing the system administrator to get the system up and running as quickly as possible. The Remote Access Service also provides alert notification when a system is down and allows the system administrator to restart a system remotely. Additionally, the Remote Access Service logs the probable cause of system crashes and saves the most recent crash screen.
Server Administrator Services 19

Storage Management Service

Express Setup installs the Storage Management Service (earlier known as the enhanced Storage Management Service) by default on Microsoft On Red Hat you can either install the Storage Management Service through the Red Hat Package Manager (RPM) or use the srvadmin-install.sh script — a menu driven script that installs the appropriate RPMs based on the options you choose.
NOTE: The Red Hat Enterprise Linux operating system provides drivers for some of
See the Dell OpenManage Server Administrator User's Guide for more information on Storage Management Service.
®
Enterprise Linux® and SUSE®Linux Enterprise Server systems,
the RAID controllers listed in the "RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions" section.
®
Windows®.

Logs

Server Administrator displays logs of commands issued to or by the system, monitored hardware events, POST events, and system alerts. You can view logs on the home page, print or save them as reports, and send them by e-mail to a designated service contact.

Available Services on Supported Operating Systems

Table 2-1 summarizes the services that are available for each supported operating system.
NOTE: See the Dell Systems Software Support Matrix on the Dell Support website
at support.dell.com, or the Dell Systems Management Tools and Documentation DVD to identify the operating systems that your Dell PowerEdge™ system supports.
20 Server Administrator Services
Table 2-1. Server Administrator Services Available With Supported
Operating Systems
Operating System Services Available
•Microsoft Windows Server® 2008
• Microsoft Windows Server 2003 R2 Standard, Enterprise, and Datacenter x64 Editions with SP2
• Microsoft Windows Server 2003 R2 Standard and Enterprise Editions with SP2 (32-bit x86)
• Microsoft Windows Server 2003 Web and Enterprise Editions with SP2 (32-bit x86)
• Microsoft Windows Small Business Server 2008 Standard and Premium Editions
• Instrumentation
• Storage Management
•Remote Access
NOTE: Microsoft Windows Small
Business Server 2008 will become available in the second half of 2008. For latest information, see http://www.microsoft.com/windowsserver/es sential/sbs/default.mspx.
• Microsoft Windows Small Business Server 2003 R2 Standard and Premium Editions
• Microsoft Windows Server® 2003 Compute Cluster Edition
Microsoft Windows Server HPC 2008
• Microsoft Windows Storage Server 2003 R2 Express, Workgroup, Standard, and Enterprise x64 Editions
• Microsoft Windows Unified Data Storage Server 2003 Gold, Standard, and Enterprise x64 Editions
• Microsoft Windows 2000 Server and Advanced Server with SP4
• Instrumentation
• Storage Management
•Remote Access
Server Administrator Services 21
Table 2-1. Server Administrator Services Available With Supported
Operating Systems
Operating System Services Available
Red Hat Enterprise Linux WS, ES, and AS Version 4.5 (x86) and (x86_64)
Red Hat Enterprise Linux 5.2 server (x86) and (x86_64) Gold
SUSE Linux Enterprise Server 9 (SP4)
(x86_64)
SUSE Linux Enterprise Server 10 (SP2)
(x86_64)
(continued)
• Instrumentation
• Remote Access
• Storage Management Service (This service is part of the Server Administrator. See Table 1-1 for information on where you can find Server Administrator)
• Instrumentation
• Remote Access
• Storage Management Service (This service is part of the Server Administrator. See Table 1-1 for information on where you can find Server Administrator)
• Instrumentation
• Remote Access
• Storage Management Service (This service is part of the Server Administrator. See Table 1-1 for information on where you can find Server Administrator)
• Instrumentation
• Remote Access
• Storage Management Service (This service is part of the Server Administrator. See Table 1-1 for information on where you can find Server Administrator)
NOTE: The Storage Management Service refers to the enhanced Storage Management
Service. Server Administrator no longer supports the basic Storage Management Service (also known as Array Manager).
22 Server Administrator Services
3

Systems Management Standards Availability

Overview

Dell™ OpenManage™ Server Administrator supports the following major systems management protocols:
HyperText Transfer Protocol Secure (HTTPS)
Common Information Model (CIM)
Simple Network Management Protocol (SNMP)
NOTE: See Table 1-1 for information on where you can find the Server
Administrator application.
NOTE: See the Dell OpenManage Server Administrator readme file (packaged with
the Server Administrator application) as well as the Dell Support website at support.dell.com for information on SNMP security concerns. You must apply updates from your operating system's master SNMP agents to ensure that Dell's SNMP subagents are secure.
If your system supports SNMP, you must install and enable the service on your operating system. If SNMP services are available on your operating system, the Server Administrator installation program installs the supporting agents for SNMP.
NOTE: After you install SNMP, it must be enabled. For more information on enabling
SNMP-supported agents, see the Server Administrator User's Guide.
HTTPS is supported on all operating systems. Support for CIM and SNMP is operating system dependent and, in some cases, operating system-version dependent.

Availability on Supported Systems

On supported Microsoft® Windows® operating systems, Server Administrator supports two systems management standards: CIM/WMI and SNMP.
Systems Management Standards Availability 23
On supported Red Hat® Enterprise Linux® and SUSE® Linux Enterprise Server operating systems, Server Administrator supports the SNMP systems management standard.
Server Administrator adds considerable security to these systems management standards. All set operations for attributes (for example, changing the value of an asset tag) must be performed with Dell OpenManage IT Assistant while logged in with the required authority. As a result of the added security that IT Assistant offers for systems management, IT Assistant is the only management console that you can use to change attributes.

Availability on Supported Operating Systems

Table 3-1 shows the availability of the systems management standards for each supported operating system.
Table 3-1. Availability of Systems Management Standard by
Operating System
Operating System SNMP CIM
Windows Server Windows Server 2003 family, and Windows 2000 Server family
Red Hat Enterprise Linux AS, ES, and WS Version 4.5 (x86) and (x86_64)
Red Hat Enterprise Linux 5.2 Server (x86) and (x86_64)
SUSE Linux Enterprise Server version 9 SP4 and version 10 (SP2)
®
2008 family,
Available from the operating system installation media
Available in the net-snmp package from the operating system installation media
Available in the net-snmp package from the operating system installation media
Available in the net-snmp package from the operating system installation media
Always installed
Unavailable
Unavailable
Unavailable
24 Systems Management Standards Availability
4

Server Administrator Supported Applications and Systems

This section provides information on instrumentation, applications, and systems that are supported by the systems management software.
NOTE: See Table 1-1 for information on where you can find the Server
Administrator application.

Version Number Information

All software supporting the Dell systems and Dell PowerVault™ appliances are delivered in Dell OpenManage stack releases that include the complete group of programs and that are fully tested for the supported platforms. An example is the Dell OpenManage 5.3.2 release of the Dell OpenManage software that supports most Dell systems from February 2002 through March
2008. The version of the software is significant. In this example, the first number (5) represents the major version number. You should upgrade your software any time Dell delivers a new major version. The second number (3) is the release number. A new release may have some minor features and fixes associated with it. You do not need to upgrade to the latest release unless that release is enabling your specific hardware or solving an issue you may be experiencing. You may skip releases as needed. The last number (2) is the hardware platform refresh number. This indicates that the software has been updated to support a new system. For example, if you have older systems running version 5.2.1, there is no need to upgrade to version 5.2.2 for a platform refresh.
Server Administrator Supported Applications and Systems 25

Compatible Systems and Applications by Installation and Server Management CD/DVD Version

Table 4-1 shows compatible applications and Dell systems for the Dell Systems Management Tools and Documentation DVD.
Table 4-1. Compatible Dell Systems and Applications for the Dell Systems
Management Tools and Documentation DVD for Dell OpenManage 5. 5 and 5.4
Dell Systems Management Tools and Documentation DVD
Dell systems (* Indicates new systems for the given version of the DVD)
Supported System/Version Number for Dell OpenManage
5.5
600SC 650 700 750 750N 755N 770N 775N 800 830 840 850 860 1600SC 1650 1655MC 1750 1800 1850 1855 1900 1950 1955 2600 2650
Supported System/ Version Number for Dell OpenManage 5.4
600SC 650 700 750 750N 755N 770N 775N 800 830 840 850 860 1600SC 1650 1655MC 1750 1800 1850 1855 1900 1950 1955 2600 2650
26 Server Administrator Supported Applications and Systems
Table 4-1. Compatible Dell Systems and Applications for the Dell Systems
Management Tools and Documentation DVD for Dell OpenManage 5. 5
(continued)
and 5.4
Dell Systems Management Tools and Documentation DVD
Supported System/Version Number for Dell OpenManage
5.5
2800 2850 2900 2950 2970 4600 6600 6650 6800 6850 6950 T200 T300 R200 R300 M600 M605 T605 R900
M805* M905* T100*
MD1120 PowerVault 100 PowerVault 500 PowerVault 600 PowerVault NX1950
Supported System/ Version Number for Dell OpenManage 5.4
2800 2850 2900 2950 2970 4600 6600 6650 6800 6850 6950 T200* T300* R200 R300* M600 M605 T605 R900 MD1120* PowerVault 100 PowerVault 500 PowerVault 600 PowerVault NX1950
PowerVault DL2000*
NOTE: M805, M905, T100, and
PowerVault DL2000 are scheduled to be available in second half of 2008.
NOTE: T100 does not support Dell OpenManage Server Administrator. However, you can
use Dell Systems Build and Update Utility to install operating system.
Server Administrator Supported Applications and Systems 27
Table 4-1. Compatible Dell Systems and Applications for the Dell Systems
Management Tools and Documentation DVD for Dell OpenManage 5. 5
(continued)
and 5.4
Dell Systems Management Tools and Documentation DVD
Supported operating systems
Supported System/Version Number for Dell OpenManage
5.5
•Microsoft® Windows Server® 2008 Web, Standard, Enterprise, and Core Edition (x86).
•Microsoft Windows Server 2008 Standard, Enterprise, DataCenter, and Core Edition (x64).
•Microsoft Windows Server 2003 R2 Standard, Enterprise, and Datacenter x64 Editions with SP2
•Microsoft Windows Server 2003 R2 Standard and Enterprise Editions with SP2 (32-bit x86)
•Microsoft Windows Server 2003 Web and Enterprise Editions with SP2 (32-bit x86)
•Microsoft Windows Small Business Server 2008 Standard and Premium Editions
Supported System/ Version Number for Dell OpenManage 5.4
•Microsoft® Windows Server® 2008 Web, Standard, Enterprise, and Core Edition (x86).
• Microsoft Windows Server 2008 Standard, Enterprise, DataCenter, and Core Edition (x64).
• Microsoft Windows Server 2003 R2 Standard, Enterprise, and Datacenter x64 Editions with SP2
• Microsoft Windows Server 2003 R2 Standard and Enterprise Editions with SP2 (32-bit x86)
• Microsoft Windows Server 2003 Web and Enterprise Editions with SP2 (32-bit x86)
28 Server Administrator Supported Applications and Systems
Table 4-1. Compatible Dell Systems and Applications for the Dell Systems
Management Tools and Documentation DVD for Dell OpenManage 5. 5
(continued)
and 5.4
Dell Systems Management Tools and Documentation DVD
Supported System/Version Number for Dell OpenManage
5.5
NOTE: Microsoft Windows Small
Business Server 2008 will become available in the second half of 2008. For latest information, see http://www.microsoft.com/windo wsserver/essential/sbs/default. mspx.
• Microsoft Windows Small Business Server 2003 R2 Standard and Premium Editions
• Microsoft Windows Storage Server 2003 R2 Express, Workgroup, Standard, and Enterprise x64 Editions
• Microsoft Windows Unified Data Storage Server 2003 Gold Standard and Enterprise x64 Editions
• Microsoft Windows XP Professional with SP2
• Microsoft Windows Server 2003 Compute Cluster Edition
Microsoft Windows Server HPC 2008
Supported System/ Version Number for Dell OpenManage 5.4
•Microsoft Windows® Small Business Server 2003 R2 Standard and Premium Editions
• Microsoft Windows Storage Server 2003 R2 Express, Workgroup, Standard, and Enterprise x64 Editions
• Microsoft Windows Unified Data Storage Server 2003 Gold Standard and Enterprise x64 Editions
• Microsoft Windows XP Professional with SP2
• Microsoft Windows 2000 Server and Advanced Server with SP4
®
•Red Hat Enterprise Linux® WS, ES, and AS (Version 4.5) (x86)
Server Administrator Supported Applications and Systems 29
Table 4-1. Compatible Dell Systems and Applications for the Dell Systems
Management Tools and Documentation DVD for Dell OpenManage 5. 5 and 5.4
(continued)
Dell Systems Management Tools and Documentation DVD
Supported System/Version Number for Dell OpenManage
5.5
• Microsoft Windows 2000 Server and Advanced Server with SP4
®
•Red Hat WS, ES, and AS (Version 4.5) (x86)
• Red Hat Enterprise Linux WS, ES, and AS (Version 4.5) (x86_64)
• Red Hat Enterprise Linux 5.2 server (x86)
• Red Hat Enterprise Linux 5.2 server (x86_64)
•SUSE Server 9 SP4 (x86_64)
• SUSE Linux Enterprise Server 10 SP2 (x86_64)
Enterprise Linux®
®
Linux Enterprise
Supported System/ Version Number for Dell OpenManage 5.4
•Red Hat Enterprise Linux WS, ES, and AS (Version 4.5) (x86_64)
•Red Hat Enterprise Linux 5 server (x86)
•Red Hat Enterprise Linux 5 server (x86_64)
®
•SUSE
• SUSE Linux
Linux Enterprise Server 9 SP4 (x86_64)
Enterprise Server 10 (x86_64)
•Citrix® XenServer Dell Edition 5.0 Flash and HDD Image
•VMware
®
ESX Version 3.5
Update 2
• Microsoft Hyper-V
and
Hyper-V Server
NOTE: See the Dell Systems Software Support Matrix on the Dell Support website at
support.dell.com for the latest information on supported operating systems.
30 Server Administrator Supported Applications and Systems
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