Dell OpenManage Server Administrator Version 5.4 Compatibility Guide

Dell™ OpenManage™

Server Administrator Version 5.4

Compatibility Guide

Notes and Notices

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: NOTICE indicates either potential damage to hardware or loss of data and

tells you how to avoid the problem.

___________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, and OpenManage are trademarks of Dell Inc.; Microsoft, Windows, Windows NT, Windows Server, Vis ta , and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Novell, NetWare, ConsoleOne, and SUSE are registered trademarks of Novell Inc.; Red Hat, Red Hat Linux, and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc.; Intel, Pentium, and EtherExpress are registered trademarks of Intel Corporation; 3COM is a registered trademark of 3Com Corporation; VMware is a registered trademark of VMware Inc.; VESA is a registered trademark of Video Electronics Standards Association; OS/2 is a registered trademark of International Business Machines Corporation; UNIX is a registered trademark of The Open Group in the United States and other countries; ACEnic is a trademark of Alteon WebSystems; Broadcom is a registered trademark and NetXtreme is a trademark of Broadcom Corporation; RDRAM is a registered trademark of Rambus Inc.

Server Administrator includes software developed by the Apache Software Foundation (www.apache.org). Server Administrator utilizes the OverLIB JavaScript library. This library can be obtained from www.bosrup.com.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

January 2008

Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 9

Overview . . . . . . . . . . . . . . . . . . . . . . . . . 9

Where Can I Find The Server Administrator Application?

. . . . . . . . . . . . . . . . . . . . . . . . 9

What’s New in Dell OpenManage Version 5.4?

Purpose of This Guide

Update of Compatibility Guide

Supported Instrumentation

Supported Operating Systems

Supported Browsers

Supported GUI Languages

Introduction

Overview

Dell™ OpenManage™ Server Administrator provides a powerful, integrated set of systems management applications for keeping the systems on your network healthy. Server Administrator provides fault management information, prefailure information, and asset and inventory information to management applications. In addition to supporting systems management industry standards, Server Administrator also provides additional systems management information about the components of your specific system. Server Administrator can also configure BIOS and system settings. Server Administrator's integrated security draws on the system's operating system security. Server Administrator uses the secure socket layer (SSL) encryption protocol.

NOTE: For more information on SSL, see the Dell Support website at

support.dell.com.

Where Can I Find The Server Administrator Application?

Depending on the version of Dell OpenManage you are using, the Server Administrator is available on different CDs and DVDs. See Table 1-1 for more information.

Introduction 9

Table 1-1. Server Administrator and Corresponding Media

Dell OpenManage Version Available on Media

2.2 and earlier Applications CD

3.0–4.2 Systems Management CD

4.3–5.2.3 Dell PowerEdge Installation and Server Management CD

5.3–5.3.2 Dell Systems Console and Agent CD or the Dell Systems Management Tools and Documentation DVD

NOTE: The

Documentation

Subscription Kit. For details, see www.dell.com/openmanagesubscription

5.4 and later Dell Systems Management Tools and Documentation DVD

Dell Systems Management Tools and

DVD is available only with the Dell

What’s New in Dell OpenManage Version 5.4?

The following changes in Dell OpenManage version 5.4 (Dell OpenManage Server Administrator version 5.4) affect this Compatibility Guide:

• Added support for the following Dell PowerEdge™ systems: T200, T300, R300, R905, and Dell PowerVault™ MD1120

NOTE: The PowerEdge T200, T300, R300, T605, and R905 are scheduled to be

available in the first half of 2008.

• Added support for SUSE® Linux Enterprise Server 9 (SP4)

•The

Dell Systems Management Tools and Documentation

DVD contains version 5.4 of the Dell OpenManage systems management software kit. The root of the DVD also contains ISO images of the Dell Systems Build and Update Utility (version 1.0) and the

Dell Systems Console and Agent

CD (Dell OpenManage software version 5.3.0.1). You can use these ISO images to create CDs for systems that do not have DVD drives.

However, if you need the latest version (version 1.0.3) of the Dell Systems Build and Update Utility (to support

x6xx

and x7xx Dell systems and

Windows Server 2008 operating systems), you can download the ISO

10 Introduction

image from the Dell Support site at download Web packages of versions 5.4 of the Dell OpenManage Server Administrator and Dell OpenManage Management Station software from the Dell Support site at these Web packages to CDs or USB keys for systems that do not have DVD drives.

support.dell.com

. You can transfer the contents of

. You can also

Purpose of This Guide

Server Administrator operates on many Dell hardware platforms (hereafter called systems) with operating systems such as Microsoft Windows, SUSE Linux Enterprise Server, and Red Hat systems management features of Server Administrator fully, you must understand which features of Server Administrator match your system's hardware configuration and operating system.

Enterprise Linux®. To use the

Update of Compatibility Guide

The Server Administrator Compatibility Guide is updated with each major OpenManage release. It summarizes all systems management releases that precede the current release date. Always consult the readme.txt file available with your systems management software for each release for the most current information on compatible systems management elements.

NOTE: See Table 1-1 for information on where you can find the systems

management software.

Supported Instrumentation

Each supported systems management software contains instrumentation for your Dell system. The sections of this guide are organized around the primary instrumentation product names and show the relationship among the following variables:

• Systems management software

• Supported operating systems

• Instrumentation service

• Dell system (for example, 1600SC)

Introduction 11

In Table 1-2, the instrumentation product names are associated with a range of systems management software CD version.

Table 1-2. Systems Management Product Name and Corresponding

Version Numbers

Instrumentation Product Names

Dell OpenManage Server Administrator

Dell OpenManage Server Agent

Dell OpenManage Hardware Instrumentation Package (HIP)

Media Version Section in This Guide

•5.4

Dell Systems

(

Management Tools and Documentation

•5.3 through 5.3.2

Dell Systems Console

(

and Agent Systems Management Too ls a nd Documentation

•4.3 through 5.2

Installation and Server

(

Management

•3.0 through 4.2

Systems Management

( CD)

2.0 through 2.2 (Applications CD)

1.2 through 1.7 (Applications CD)

CD or

CD)

DVD)

• Server Administrator Supported Applications and Systems

• Server Administrator Supported Applications and

Dell

Systems

• Server Administrator Supported Applications and Systems

Server Agent Supported Applications and Systems

Hardware Instrumentation Package Supported Applications and Systems

Supported Operating Systems

Server Administrator supports major operating systems offered by Microsoft,

Novell Applications and Systems" to find the operating system that matches the configuration of your Dell system and applications that you are installing or upgrading.

12 Introduction

, and Red Hat. See the tables in "Server Administrator Supported

NOTE: Each systems management software CD supports specific operating system

versions, service packs, support packs, and kernels.

NOTE: For Dell OpenManage information specific to VMware

Installation Guide, Release Notes, and the VMware Software Compatibility Matrix for Dell systems at www.dell.com/vmware, under the Resource Archive section.

, see the latest

For precise operating system, application, firmware, and other requirements, see the table that lists the systems management software CD version for the system that you are configuring. The tables in the following sections of this guide are a good place to begin:

• Server Administrator Supported Applications and Systems

• Server Agent Supported Applications and Systems

• Hardware Instrumentation Package Supported Applications and Systems

Operating system version numbers, support packs, service packs, and kernel versions can vary with each systems management software version and cannot be accurately generalized. For example, a particular systems management software version may support only a version of the Red Hat Enterprise Linux operating system with a specific kernel. Some systems management applications are available only on specific operating systems.

NOTE: To address any Simple Network Management Protocol (SNMP) security

vulnerabilities associated with an operating system, see the appropriate website for your system's operating system (for example, www.microsoft.com, www.redhat.com, or www.novell.com).

Supported Browsers

Server Administrator supports Microsoft Internet Explorer (IE) versions 6.0 SP2 and 7.0, and Mozilla Firefox version 1.5 and 2.0 open-source Web browsers.

NOTE: Windows 2000 supports only Internet Explorer version 6.0 SP1.

NOTE: Server Administrator versions 4.3 and later do not support Netscape

Navigator.

Introduction 13

Supported GUI Languages

Dell OpenManage is localized into French, German, Spanish, Japanese, and Simplified Chinese. Dell OpenManage software is localized according to the matrix in the following table. Dell OpenManage does not support languages outside of this table.

Table 1-3 plots the language of the Dell OpenManage GUI against the operating system languages.

Table 1-3. Supported Dell OpenManage GUI Languages

Dell OpenManage GUI Language

English X X X X X X X X

French X

German X

Spanish X

Simplified Chinese

Japanese X

Korean

Traditional Chinese

English OSFrench OSGerman OSSpanish OSSimplified

Chinese OS

Japanese OSKorean Traditional

Chinese

Server Administrator Services

Overview

Dell™ OpenManage™ Server Administrator has a modular architecture that allows you to select and install the functions most needed in your particular IT environment. The available services vary from one operating system to another. The following sections describe the contribution of each service to your systems management capabilities.

NOTE: See Table 1-1 for information on where you can find the systems

management software.

Descriptions of Server Administrator Services

Each service provides a functionally related set of systems management tasks that you can use to manage your system.

Instrumentation Service

The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents. The instrumentation service allows remote administration of monitored systems, including shutdown, start-up, and security.

Remote Access Service

The Remote Access Service provides a complete remote systems management solution for systems equipped with a remote access controller (RAC) solution. The Remote Access Service provides remote access to an inoperable system, allowing the system administrator to get the system up and running as quickly as possible. The Remote Access Service also provides alert notification when a system is down and allows the system administrator to restart a system remotely. Additionally, the Remote Access Service logs the probable cause of system crashes and saves the most recent crash screen.

Server Administrator Services 17

Storage Management Service

Express Setup installs the Storage Management Service (earlier known as the enhanced Storage Management Service) by default on Microsoft On Red Hat

Enterprise Linux® and SUSE®Linux Enterprise Server systems, you can either install the Storage Management Service through the Red Hat Package Manager (RPM) or use the srvadmin-install.sh script — a menu driven script that installs the appropriate RPMs based on the options you choose.

NOTE: The Red Hat Enterprise Linux operating system provides drivers for some of

the RAID controllers listed in the "RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions" section.

See the Dell OpenManage Server Administrator User's Guide for more information on Storage Management Service.

Windows®.

Logs

Server Administrator displays logs of commands issued to or by the system, monitored hardware events, POST events, and system alerts. You can view logs on the home page, print or save them as reports, and send them by e-mail to a designated service contact.

Available Services on Supported Operating Systems

Table 2-1 summarizes the services that are available for each supported operating system.

NOTE: See the

at support.dell.com, the

Management Tools and Documentation

your Dell PowerEdge™ system supports.

Dell Systems Software Support Matrix

Dell Systems Documentation

DVD to identify the operating systems that

on the Dell Support website

CD, or the

Dell Systems

18 Server Administrator Services

Table 2-1. Server Administrator Services Available With Supported

Operating Systems

Operating System Services Available

• Microsoft Windows Server® 2008

NOTE: Microsoft Windows Server 2008 is

scheduled to be available in the first half of 2008. For latest information, see http://www.microsoft.com/windowsserver2008/ default.mspx

• Microsoft Windows Server 2003 R2 Standard, Enterprise, and Datacenter x64 Editions with SP2

• Microsoft Windows Server 2003 R2 Standard and Enterprise Editions with SP2 (32-bit x86)

• Microsoft Windows Server 2003 Web and Enterprise Editions with SP2 (32-bit x86)

• Microsoft Windows Small Business Server 2003 R2 Standard and Premium Editions

• Microsoft Windows Storage Server 2003 R2 Express, Workgroup, Standard, and Enterprise x64 Editions

• Microsoft Windows Unified Data Storage Server 2003 Gold, Standard, and Enterprise x64 Editions

• Microsoft Windows 2000 Server and Advanced Server with SP4

Red Hat Enterprise Linux WS, ES, and AS (version 4) (x86) and (x86_64)

• Instrumentation

• Storage Management

•Remote Access

• Instrumentation

• Storage Management

•Remote Access

• Instrumentation

•Remote Access

• Storage Management Service (This service is part of the Server Administrator. See Table 1-1 for information on where you can find Server Administrator)

Server Administrator Services 19

Table 2-1. Server Administrator Services Available With Supported

Operating Systems

Operating System Services Available

Red Hat Enterprise Linux WS, ES, and AS (version 4.5)

Red Hat Enterprise Linux 5 server (x86) and (x86_64) Gold

SUSE Linux Enterprise Server 9 (SP4)

(x86) and (x86_64)

(x86_64)

SUSE Linux Enterprise Server 10 (x86_64)

(continued)

• Instrumentation

• Remote Access

• Storage Management Service (This service is part of the Server Administrator. See Table 1-1 for information on where you can find Server Administrator)

• Instrumentation

• Remote Access

• Storage Management Service (This service is part of the Server Administrator. See Table 1-1 for information on where you can find Server Administrator)

• Instrumentation

• Remote Access

• Storage Management Service (This service is part of the Server Administrator. See Table 1-1 for information on where you can find Server Administrator)

• Instrumentation

• Remote Access

• Storage Management Service (This service is part of the Server Administrator. See Table 1-1 for information on where you can find Server Administrator)

NOTE: The Storage Management Service refers to the enhanced Storage Management

Service. Server Administrator no longer supports the basic Storage Management Service (also known as Array Manager).

20 Server Administrator Services

Systems Management Standards Availability

Overview

Dell™ OpenManage™ Server Administrator supports the following major systems management protocols:

• HyperText Transfer Protocol Secure (HTTPS)

• Common Information Model (CIM)

• Simple Network Management Protocol (SNMP)

NOTE: See Table 1-1 for information on where you can find the Server

Administrator application.

NOTE: See the Dell OpenManage Server Administrator readme file (packaged with

the Server Administrator application) as well as the Dell Support website at support.dell.com for information on SNMP security concerns. You must apply updates from your operating system's master SNMP agents to ensure that Dell's SNMP subagents are secure.

If your system supports SNMP, you must install and enable the service on your operating system. If SNMP services are available on your operating system, the Server Administrator installation program installs the supporting agents for SNMP.

NOTE: After you install SNMP, it must be enabled. For more information on enabling

SNMP-supported agents, see the

HTTPS is supported on all operating systems. Support for CIM and SNMP is operating system dependent and, in some cases, operating system-version dependent.

Server Administrator User's Guide

Availability on Supported Systems

On supported Microsoft® Windows® operating systems, Server Administrator supports two systems management standards: CIM/WMI and SNMP.

Systems Management Standards Availability 21

On supported Red Hat® Enterprise Linux® and SUSE® Linux Enterprise Server operating systems, Server Administrator supports the SNMP systems management standard.

Server Administrator adds considerable security to these systems management standards. All set operations for attributes (for example, changing the value of an asset tag) must be performed with Dell OpenManage IT Assistant while logged in with the required authority. As a result of the added security that IT Assistant offers for systems management, IT Assistant is the only management console that you can use to change attributes.

Availability on Supported Operating Systems

Table 3-1 shows the availability of the systems management standards for each supported operating system.

Table 3-1. Availability of Systems Management Standard by

Operating System

Operating System SNMP CIM

Windows Server Server 2003 family, and Windows 2000 Server family

Red Hat Enterprise Linux AS, ES, and WS (version 4) (x86) and (x86_64)

Red Hat Enterprise Linux AS, ES, and WS (version 4.5) (x86) and (x86_64)

Red Hat Enterprise Linux Server (version 5) (x86) and (x86_64)

SUSE Linux Enterprise Server version 9 SP4 and version 10 Gold

2008, Windows

Available from the operating system installation media

Available in the net-snmp package from the operating system installation media

Always installed

Unavailable

22 Systems Management Standards Availability

Server Administrator Supported Applications and Systems

This section provides information on instrumentation, applications, and systems that are supported by the systems management software.

NOTE: See Table 1-1 for information on where you can find the Server

Administrator application.

Version Number Information

All software supporting the Dell systems and Dell PowerVault™ NAS systems are delivered in Dell OpenManage stack releases that include the complete group of programs and that are fully tested for the supported platforms. An example is the Dell OpenManage 5.3.2 release of the Dell OpenManage software that supports most Dell systems from February 2002 through March

2008. The version of the software is significant. In this example, the first number (5) represents the major version number. You should upgrade your software any time Dell delivers a new major version. The second number (3) is the release number. A new release may have some minor features and fixes associated with it. You do not need to upgrade to the latest release unless that release is enabling your specific hardware or solving an issue you may be experiencing. You may skip releases as needed. The last number (2) is the hardware platform refresh number. This indicates that the software has been updated to support a new system. For example, if you have older systems running version 5.2.1, there is no need to upgrade to version 5.2.2 for a platform refresh.

Server Administrator Supported Applications and Systems 23

Compatible Systems and Applications by Installation and Server Management CD/DVD Version

Table 4-1 shows compatible applications and Dell systems for the Dell Systems Management Tools and Documentation DVD.

Table 4-1. Compatible Dell Systems and Applications for the Dell Systems Management

Tools and Documentation DVD for Dell OpenManage 5.4

Dell Systems Management Tools and Documentation DVD

Dell systems (* Indicates new systems for the given version of the DVD)

Supported System/Version Number

600SC 650 700 750 750N 755N 770N 775N 800 830 840 850 860 1600SC 1650 1655MC 1750 1800 1850 1855 1900 1950 1955 2600 2650

24 Server Administrator Supported Applications and Systems

Table 4-1. Compatible Dell Systems and Applications for the Dell Systems Management

Tools and Documentation DVD for Dell OpenManage 5.4

(continued)

Dell Systems Management Tools and Documentation DVD

Supported System/Version Number

2800 2850 2900 2950 2970 4600 6600 6650 6800 6850 6950 T200* T300* R200 R300* M600 M605 T605 R900 MD1120* PowerVault 100 PowerVault 500 PowerVault 600 PowerVault NX1950

NOTE: The PowerEdge™ T200, T300, R300, and

T605 are scheduled to be available in the first half of 2008.

Server Administrator Supported Applications and Systems 25

Table 4-1. Compatible Dell Systems and Applications for the Dell Systems Management

Tools and Documentation DVD for Dell OpenManage 5.4

(continued)

Dell Systems Management Tools and Documentation DVD

Supported operating systems

Supported System/Version Number

•Microsoft® Windows Server® 2008 Web, Standard, Enterprise, and Core Edition (x86).

• Microsoft Windows Server 2008 Standard, Enterprise, DataCenter, and Core Edition (x64).

NOTE: Microsoft Windows Server 2008 is

scheduled to be available in the first half of 2008. For the latest information, see http://www.microsoft.com/windowsserver2008/def ault.mspx.

26 Server Administrator Supported Applications and Systems

Table 4-1. Compatible Dell Systems and Applications for the Dell Systems Management

Tools and Documentation DVD for Dell OpenManage 5.4

(continued)

Dell Systems Management Tools and Documentation DVD

Supported System/Version Number

• Microsoft Windows Server 2003 R2 Standard, Enterprise, and Datacenter x64 Editions with SP2

• Microsoft Windows Server 2003 R2 Standard and Enterprise Editions with SP2 (32-bit x86)

• Microsoft Windows Server 2003 Web and Enterprise Editions with SP2 (32-bit x86)

•Microsoft Windows

Small Business Server

2003 R2 Standard and Premium Editions

• Microsoft Windows Storage Server 2003 R2 Express, Workgroup, Standard, and Enterprise x64 Editions

• Microsoft Windows Unified Data Storage Server 2003 Gold Standard and Enterprise x64 Editions

• Microsoft Windows XP Professional with SP2

• Microsoft Windows 2000 Server and Advanced Server with SP4

•Red Hat

Enterprise Linux® WS, ES, and AS

(Version 4.5) (x86)

• Red Hat Enterprise Linux WS, ES, and AS (Version 4.5) (x86_64)

• Red Hat Enterprise Linux 5 server (x86)

• Red Hat Enterprise Linux 5 server (x86_64)

•SUSE

Linux Enterprise Server 9 SP4 (x86_64)

• SUSE Linux Enterprise Server 10 (x86_64)

NOTE: See the

on the Dell Support website at

Matrix

Dell Systems Software Support

support.dell.com for the latest information on supported operating systems.

Server Administrator Supported Applications and Systems 27

Table 4-1. Compatible Dell Systems and Applications for the Dell Systems Management

Tools and Documentation DVD for Dell OpenManage 5.4

(continued)

Dell Systems Management Tools and Documentation DVD

Server Administrator 5.4

Server Administrator Framework 3.4

Instrumentation Service: Server Agent

Diagnostic Service NA

IT Assistant 8.2

Storage Management Service 2.4

RAC Firmware

CMC 1.0

iDRAC 1.0

DRAC 5 1.3.3

DRAC 4 1.6.1

DRAC/MC 1.4

DRAC III, ERA, ERA/O, ERA/XT 3.3.8

ERA/MC 1.44

BMC Firmware Version On Dell Systems

800 1.30 or later

830 1.41 or later

840 1.67 or later

850 1.41 or later

860 1.67 or later

1425SC 1.30 or later

1800 1.23 or later

1850 1.23 or later

1855 1.11 or later

1900 1.27 or later

Supported System/Version Number

5.8

28 Server Administrator Supported Applications and Systems

Table 4-1. Compatible Dell Systems and Applications for the Dell Systems Management

Tools and Documentation DVD for Dell OpenManage 5.4

(continued)

Dell Systems Management Tools and Documentation DVD

1950 1.27 or later

1955 1.23 or later

2800 1.23 or later

2850 1.23 or later

2900 1.27 or later

2950 1.27 or later

2970 See the appropriate readme file for the latest

6800 1.64 or later

6850 1.64 or later

6950 1.26 or later

T200 3.0 or later

T300 3.0 or later

R200 3.0 or later

R300 3.0 or later

T605 3.0 or later

R900

PowerVault 100 3.0 or later

PowerVault 500 3.0 or later

PowerVault 600 3.0 or later

PowerVault NX1950 3.0 or later

NOTE: All references in this document to

PowerVault NX1950, PowerVault 500, and PowerVault 600 systems. All references to the Dell PowerEdge 840 system also apply to the PowerVault 100 system.

Supported System/Version Number

information.

3.0 or later

x9xx

systems also apply to the

Server Administrator Supported Applications and Systems 29

Table 4-2 shows compatible applications and Dell systems for the Dell Systems Console and Agent CD (version 5.3) or Dell Systems Management Tools and Documentation DVD.

Table 4-2. Compatible Dell Systems and Applications for Dell Systems Console and

Agent CD Version 5.3 and 5.3.0.1

Dell Systems Console and Agent CD Component

Dell systems (* Indicates new systems for the given version of the CD)

5.3 5.3.0.1

600SC 650 700 750 750N 755N 770N 775N 800 830 840 850 860 1600SC 1650 1655MC 1750 1800 1850 1855 1900 1950 1955 2600 2650

30 Server Administrator Supported Applications and Systems

+ 144 hidden pages

Dell OpenManage Server Administrator Version 5.4 Compatibility Guide

Introduction

Overview

Where Can I Find The Server Administrator Application?

What’s New in Dell OpenManage Version 5.4?

Purpose of This Guide

Update of Compatibility Guide

Supported Instrumentation

Supported Operating Systems

Supported Browsers

Supported GUI Languages

Other Documents You Might Need

Server Administrator Services

Overview

Descriptions of Server Administrator Services

Instrumentation Service

Remote Access Service

Storage Management Service

Logs

Available Services on Supported Operating Systems

Systems Management Standards Availability

Overview

Availability on Supported Systems

Availability on Supported Operating Systems

Server Administrator Supported Applications and Systems

Version Number Information

Compatible Systems and Applications by Installation and Server Management CD/DVD Version