Dell OpenManage Server Administrator Version 5.2 Compatibility Guide

Dell™ OpenManage™

Server Administrator Version 5.2

Compatibility Guide

www.dell.com | support.dell.com

Notes and Notices

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

___________________

Information in this document is subject to change without notice.
© 2003–2007 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Pow er Ed ge, Power Vau lt, and OpenManage are trademarks of Dell Inc.; Microsoft, Windows,
Windows NT, Windows Server, and MS-DOS are registered trademarks of Microsoft Corporation; Novell, NetWare, and SUSE are registered
trademarks of Novell Inc.; Red Hat, Red Hat Linux, and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc.; Intel, Pentium,
Itanium, and EtherExpress are registered trademarks of Intel Corporation; 3COM is a registered trademark of 3Com Corporation; VMware is
a registered trademark of VMware Inc.; VESA is a registered trademark of Video Electronics Standards Association; OS/2 is a registered
trademark of International Business Machines Corporation; UNIX is a registered trademark of The Open Group in the United States and other
countries.

Server Administrator includes software developed by the Apache Software Foundation (www.apache.org). Server Administrator utilizes the
OverLIB JavaScript library. This library can be obtained from www.bosrup.com.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

February 2007

www.dell.com | support.dell.com

Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

What’s New in Dell OpenManage Version 5.2?

Purpose of This Guide

Update of Compatibility Guide

Supported Instrumentation

Supported Operating Systems

Supported Browsers

Supported GUI Languages

Other Documents You Might Need

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . 7

2 Server Administrator Services . . . . . . . . . . . . . . . . . . . . 13

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Descriptions of Server Administrator Services

Instrumentation Service
Remote Access Service
Storage Management Service

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Logs

. . . . . . . . . . . . . . . . . . . . . . . . . . 13

. . . . . . . . . . . . . . . . . . . . . . . . . . 13

. . . . . . . . . . . . . . . . . . . . . . . 14

Available Services on Supported Operating Systems

. . . . . . . . . . . . . . . . . 13

. . . . . . . . . . . . . . 14

3 Systems Management Standards Availability . . . . . . . . . . 17

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Availability on Supported Systems

Availability on Supported Operating Systems

. . . . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . 18

Contents 3

4 Server Administrator Supported Applications

and Systems

Version Number Information. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Compatible Systems and Applications by Installation and
Server Management CD Version

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . . . . . . . . . 20

Device Drivers and Red Hat Enterprise Linux Kernel Support

. . . . . . . . . 43

5 Server Agent Supported Applications and Systems. . . . . . 45

6 Hardware Instrumentation Package Supported

Applications and Systems

. . . . . . . . . . . . . . . . . . . . . . . 47

7 BIOS Update Requirements . . . . . . . . . . . . . . . . . . . . . . 49

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Minimum Requirements for BIOS Update Support

Downloading the Latest BIOS Packages

Minimum Required and Latest Available BIOS for Update by System

. . . . . . . . . . . . . . . 49

. . . . . . . . . . . . . . . . . . 49

. . . . . 51

8 RAID Controller Supported Servers,

Operating Systems, Firmware, and Driver Versions

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Key to Table Footnotes

. . . . . . . . . . . . . . . . . . . . . . . . . . . 54

. . . . . . 53

4 Contents

PERC 4/DC

PERC 4e/DC

PERC 3/DC

PERC 3/QC

PERC 4/Di

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

CERC ATA 100 4/CH

PERC 3/Di

PERC 4/IM

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

PERC 4/SC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

CERC SATA 1.5/6 Channel

PERC 4e/Di

PERC 4e/Si

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

PERC 5/E Adapter

PERC 5/i Adapter

PERC 5/i Integrated

SAS 5/iR Adapter

SAS 5/iR Integrated

SAS 5/i Integrated

SAS 5/E Adapter

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

LSI Logic 1020/1030 Ultra320 SCSI Adapter

CERC SATA 1.5/2S

LSI 1020/1030 Embedded SCSI Controller

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

. . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . . . . . . 72

9 Network Interface Controllers and Supported

Operating Systems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

NIC Drivers and Operating Systems

. . . . . . . . . . . . . . . . . . . . . . . 75

10 Remote Access Service Availability . . . . . . . . . . . . . . . . 77

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

RAC Types

Availability of RACs on Specific PowerEdge Systems

RAC Firmware Versions

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

. . . . . . . . . . . . . 77

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Contents 5

11 Historical Release Information for Legacy Systems. . . . . . 81

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Server Agent 4.5

Requirements
New in Server Agent Version 4.5

Server Agent 4.4.1

Requirements
New in Server Agent Version 4.4.1

Server Agent 4.4.0

Requirements
New in Server Agent Version 4.4.0

Server Agent 4.3.0

Requirements
New in Server Agent Version 4.3.0
Server Agent 4.3.0 Resolved Issues

Server Agent 4.2.2

Requirements

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

New and Resolved Issues in Server Agent Version 4.2.2

Server Agent 4.2.1

Requirements
New in Server Agent Version 4.2.1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . . . . . . 85

Resolved Issues for Server Agent Version 4.2.1

. . . . . . . . . 85

. . . . . . . . . . . . . . 86

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

6 Contents

Server Agent 4.2.0

Requirements

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Introduction

Overview

Dell™ OpenManage™ Server Administrator provides a powerful, integrated set of systems
management applications for keeping the systems on your network healthy. Server Administrator
provides fault management information, prefailure information, and asset and inventory
information to management applications. You can install Server Administrator from the
Dell PowerEdge™ Installation and Server Management CD provided with your system. In addition to
supporting systems management industry standards, Server Administrator also provides additional
systems management information about the components of your specific system. Server Administrator
can also configure BIOS and system settings.

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell PowerEdge Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Server Administrator's integrated security draws on the system's operating system security.
Server Administrator uses the secure socket layer (SSL) encryption protocol.

NOTE: For more information on the secure socket layer, see the Dell Support website at support.dell.com.

1

What’s New in Dell OpenManage Version 5.2?

The following changes in Dell OpenManage version 5.2 (Dell OpenManage Server Administrator
version 5.2) affect this Compatibility Guide:

• Added support for the following Dell PowerEdge system: 2970

• Added support for Red Hat

• Added support for Microsoft
x64 Editions with SP2

• Added support for Mozilla Firefox version 2.0

®

Enterprise Linux® 5 (x86) and (x86_64)

®

Windows Server® 2003 R2 Standard, Enterprise, and Datacenter

Introduction 7

Purpose of This Guide

Server Administrator operates on many Dell hardware platforms (hereafter called systems) with operating
systems such as Microsoft Windows, SUSE
To use the systems management features of Server Administrator fully, you must understand which
features of Server Administrator match your system's hardware configuration and operating system.

®

Linux Enterprise Server, and Red Hat Enterprise Linux.

Update of Compatibility Guide

The Server Administrator Compatibility Guide is updated each business quarter. It summarizes all
Dell PowerEdge Installation and Server Management CD releases that precede the current release date.

Always consult the readme.txt file on your Dell PowerEdge Installation and Server Management CD for
each release for the most current information on compatible systems management elements.

NOTE: You can find systems management software on the Systems Management CD for Dell OpenManage

versions prior to version 4.3 of the CD. You can find systems management software on the Applications CD prior to
version 3.0 of the CD. The systems management software was relocated to the Systems Management CD beginning
with version 3.0. For the purposes of this guide, some references to the Systems Management CD may also include
the Applications CD.

Supported Instrumentation

Each supported Dell PowerEdge Installation and Server Management CD contains instrumentation for
your Dell PowerEdge system. Three sections of this guide are organized around the primary
instrumentation product names and show the relationship among the following variables:

•

Dell PowerEdge Installation and Server Management

or

Applications

• Supported operating systems

• Instrumentation service

• Dell PowerEdge system product name (for example, PowerEdge 1600SC)

In Table 1-1, instrumentation product names are associated with a range of the Applications CD or

Systems Management CD version (prior to Dell OpenManage version 4.3) or Dell PowerEdge Installation
and Server Management CD version.

CD)

CD version number (or the

Systems Management CD

8 Introduction

Table 1-1. Systems Management Product Name and Corresponding Version Numbers

Instrumentation Product Names CD Version Section in This Guide

Dell OpenManage Server
Administrator

4.3 or later
(Installation and Server
Management CD)

Server Administrator Supported
Applications and Systems

3.0 through 4.2
(Systems Management CD)

Dell OpenManage Server Agent 2.0 through 2.2

(Applications CD)

Dell OpenManage Hardware
Instrumentation Package (HIP)

1.2 through 1.7
(Applications CD)

Server Administrator Supported
Applications and Systems

Server Agent Supported
Applications and Systems

Hardware Instrumentation
Package Supported Applications
and Systems

Supported Operating Systems

Server Administrator supports major operating systems offered by Microsoft, Novell®, SUSE, and Red Hat.
See the tables in "Server Administrator Supported Applications and Systems" to find the operating
system that matches the configuration of system and applications that you are installing or upgrading.

NOTE: Each Dell PowerEdge Installation and Server Management CD supports specific operating system versions,

service packs, support packs, and kernels.

NOTE: For Dell OpenManage information specific to VMware

the VMware Software Compatibility Matrix for Dell Servers at www.dell.com/vmware, under the Dell|VMware
Resource Archive section.

For precise operating system, application, firmware, and other requirements, see the table that lists the
Dell PowerEdge Installation and Server Management CD (or Systems Management CD) version for the
system that you are configuring. The tables in the following sections of this guide are a good place to begin:

• Server Administrator Supported Applications and Systems

• Server Agent Supported Applications and Systems

• Hardware Instrumentation Package Supported Applications and Systems

Operating system version numbers, support packs, service packs, and kernel versions can vary with each
Dell PowerEdge Installation and Server Management CD
cannot be accurately generalized. For example, a particular Dell PowerEdge Installation and Server
Management CD

(or Systems Management CD) may support only a version of the Red Hat Enterprise

Linux operating system with a specific kernel. Some systems management applications are available only
on specific operating systems.

®

, see the latest Installation Guide, Release Notes, and

(or Systems Management CD) version and

NOTE: To address any Simple Network Management Protocol (SNMP) security vulnerabilities associated with an

operating system, see the appropriate website for your system's operating system (for example,
www.microsoft.com, www.redhat.com, or www.novell.com).

Introduction 9

Supported Browsers

Server Administrator supports Microsoft Internet Explorer (IE) versions 6.0 SP2 and 7.0, and
Mozilla Firefox version 1.5 and 2.0 open-source Web browsers.

NOTE: Windows 2000 supports only Internet Explorer version 6.0 SP1.

NOTE: Server Administrator versions 4.3 and later do not support Netscape Navigator.

Supported GUI Languages

Dell OpenManage is localized into French, German, Spanish, Japanese, and Simplified Chinese.
Dell OpenManage software is localized according to the matrix in the following table. Dell OpenManage
does not support languages outside of this table.

Table 1-2 plots the language of the Dell OpenManage GUI against the operating system languages.

Table 1-2. Supported Dell OpenManage GUI Languages

Dell OpenManage GUI
Languages

English XXXXX X

French X

German X

Spanish X

Simplified Chinese X

Japanese X

English OSFrench OSGerman OSSpanish OSSimplified

Chinese OS

Japanese
OS

Other Documents You Might Need

In addition to this Compatibility Guide, you can find the following guides either on the Dell Support
website at support.dell.com or on the Documentation CD:

•The

•The

•The

Dell OpenManage Installation and Security User's Guide

installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server
Administrator for each supported operating system.

Dell OpenManage Software Quick Installation Guide

can install on your management station (console) and on your managed systems and procedures for
installing your console and managed system applications on systems running supported operating systems.

Dell PowerEdge Software Support Matrix allows you to identify operating systems and

Dell OpenManage software that your PowerEdge system supports.

provides complete information on

provides an overview of applications that you

10 Introduction

•The

Dell OpenManage Server Administrator User’s Guide

describes the installation and use of Server
Administrator. Server Administrator is a suite of management agents, installed on the managed
system, that provide fault management information, prefailure information, and asset inventory
information to management console applications such as Server Administrator and IT Assistant.
This guide also provides information about configuring your remote access controller (RAC).

•The

Dell OpenManage Server Administrator SNMP Reference Guide

documents the Simple Network
Management Protocol (SNMP) management information base (MIB). The SNMP MIB defines
variables that extend the standard MIB to cover the capabilities of systems management agents.

•The

Dell OpenManage Server Administrator CIM Reference Guide

documents the Common
Information Model (CIM) provider, an extension of the standard management object format (MOF)
file. The CIM provider MOF documents supported classes of management objects.

•The

Dell OpenManage Server Administrator Messages Reference Guide

lists the messages that are
displayed in your Server Administrator home page Alert log or on your operating system’s event viewer.
This guide explains the text, severity, and cause of each alert message that Server Administrator issues.

•The

Dell OpenManage Server Administrator Command Line Interface User's Guide

documents the complete
command line interface for Server Administrator, including an explanation of CLI commands to view
system status, access logs, create reports, configure various component parameters, and set critical thresholds.

•The

Dell Remote Access Controller Installation and Setup Guide

provides complete information about
installing and configuring a DRAC III, DRAC III/XT, and an ERA/O controller, configuring an
ERA controller, and using a RAC to remotely access an inoperable system.

•The

Dell Remote Access Controller Racadm User's Guide

provides information about using the

DRAC III, DRAC III/XT, and ERA/O controller racadm command-line utility.

•The

Dell Remote Access Controller User’s Guide

provides specific user information for either the

DRAC III, DRAC 4, or DRAC 5 controller, depending on the controller in your system.

•The

Dell OpenManage Baseboard Management Controller Utilities User’s Guide

provides information

about installing and using the BMC.

•The

Dell Remote Access Controller Modular Chassis User's Guide

provides complete information about
configuring and using the DRAC/MC to remotely manage and monitor your modular system and its
shared resources through a network.

•The

Dell OpenManage Remote Install User's Guide

provides information about unattended,
simultaneous provisioning and configuration solutions of PowerEdge 1655MC only over the network
by leveraging image-based technology.

•The

Dell Update Packages User's Guide

provides information about obtaining and using Dell Update

Packages as part of your system update strategy.

•The

Server Update Utility User's Guide

provides information about obtaining and using the Server
Update Utility (SUU) to update your Dell PowerEdge server or to view the updates available for any
server listed in the Repository.

The Dell PowerEdge Installation and Server Management CD contains a readme file for Server
Administrator and additional readme files for most applications found on the CD.

Introduction 11

12 Introduction

Server Administrator Services

Overview

Dell™ OpenManage™ Server Administrator has a modular architecture that allows you to select and
install the functions that are most needed in your particular IT environment. The available services
vary from one operating system to another. The following sections describe the contribution of each
service to your systems management capabilities.

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell PowerEdge Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Descriptions of Server Administrator Services

Each service provides a functionally related set of systems management tasks that you can use to
manage your system.

Instrumentation Service

The Instrumentation Service provides rapid access to detailed fault and performance information
gathered by industry-standard systems management agents. The instrumentation service allows
remote administration of monitored systems, including shutdown, start-up, and security.

2

Remote Access Service

The Remote Access Service provides a complete remote systems management solution for systems
equipped with a remote access controller (RAC) solution. The Remote Access Service provides
remote access to an inoperable system, allowing the system administrator to get the system up and
running as quickly as possible. The Remote Access Service also provides alert notification when a
system is down and allows the system administrator to restart a system remotely. Additionally, the
Remote Access Service logs the probable cause of system crashes and saves the most recent
crash screen.

Server Administrator Services 13

Storage Management Service

Express Setup installs the Storage Management Service (earlier known as the enhanced Storage
Management Service) by default on Microsoft

®

SUSE

Linux Enterprise Server systems, you can either install the Storage Management Service through

the Red Hat Package Manager (RPM) or use the srvadmin-install.sh script — a menu driven
script that installs the appropriate RPMs based on the options you choose.

NOTE: The Red Hat Enterprise Linux operating system provides drivers for some of the RAID controllers listed in

the "RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions" section.

See the Dell OpenManage Server Administrator User's Guide for more information on Storage
Management Service.

®

Windows®. On Red Hat® Enterprise Linux® and

Logs

Server Administrator displays logs of commands issued to or by the system, monitored hardware events,
POST events, and system alerts. You can view logs on the home page, print or save them as reports, and
send them by e-mail to a designated service contact.

Available Services on Supported Operating Systems

Table 2-1 summarizes the services that are available for each supported operating system.

Table 2-1. Server Administrator Services Available With Supported Operating Systems

Operating System Services Available

Microsoft Windows Server
Datacenter x64 Editions with SP2
Microsoft Windows Server 2003 R2 Standard and Enterprise
Editions with SP2 (32-bit x86)
Microsoft Windows Server 2003 Web Edition with SP2 (32-bit
x86)
Microsoft Windows Server 2003 Enterprise Edition with SP2 for
Itanium
Microsoft Windows Small Business Server 2003 R2 Standard
and Premium Editions
Microsoft Windows Storage Server 2003 R2 Express,
Workgroup, Standard, and Enterprise x64 Editions
Microsoft Windows Unified Data Storage Server 2003 Gold
Standard and Enterprise x64 Editions

Microsoft Windows 2000 Server and Advanced Server with SP4

®

-based Systems

®

2003 R2 Standard, Enterprise, and

• Instrumentation

• Storage Management

•Remote Access

• Instrumentation

• Storage Management

•Remote Access

14 Server Administrator Services

Table 2-1. Server Administrator Services Available With Supported Operating Systems

Operating System Services Available

Red Hat Enterprise Linux WS, ES, and AS (version 4) (x86)
and (x86_64)

Red Hat Enterprise Linux Server 5 (x86) and (x86_64)

SUSE Linux Enterprise Server 9 (SP3) (x86_64)

SUSE Linux Enterprise Server 10 (x86_64)

• Instrumentation

•Remote Access

• Storage Management Service (

Installation and Server Management

Dell OpenManage version 4.3 and later, or

Systems Management

version 3.0 through 4.2)

• Instrumentation

•Remote Access

• Storage Management Service (

Installation and Server Management

Dell OpenManage version 5.2 and later)

• Instrumentation

•Remote Access

• Storage Management Service (

Installation and Server Management

Dell OpenManage version 5.0 and later)

• Instrumentation

•Remote Access

• Storage Management Service (

Installation and Server Management

Dell OpenManage version 5.1 and later)

(continued)

Dell PowerEdge

CD for

CD for Dell OpenManage

Dell PowerEdge

CD for

Dell PowerEdge

CD for

Dell PowerEdge

CD for

NOTE: The Storage Management Service refers to the enhanced Storage Management Service. Server Administrator

no longer supports the basic Storage Management Service (also known as Array Manager).

Server Administrator Services 15

16 Server Administrator Services

Systems Management Standards Availability

Overview

Dell™ OpenManage™ Server Administrator supports the following major systems
management protocols:

• HyperText Transfer Protocol Secure (HTTPS)

• Common Information Model (CIM)

• Simple Network Management Protocol (SNMP)

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell PowerEdge™ Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

NOTE: See the Dell OpenManage Server Administrator readme file on the Dell PowerEdge Installation and

Server Management CD (or Systems Management CD) for information on SNMP security concerns, as well as

the Dell Support website at support.dell.com. You must apply updates from your operating system's master
SNMP agents to ensure that Dell's SNMP subagents are secure.

NOTE: After you install SNMP, it must be enabled. For more information on enabling SNMP-supported agents,

see the Server Administrator User's Guide.

If your system supports SNMP, you must install and enable the service on your operating system.
If SNMP services are available on your operating system, the Server Administrator installation
program installs the supporting agents for SNMP.

HTTPS is supported on all operating systems. Support for CIM and SNMP is operating system
dependent and, in some cases, operating system-version dependent.

3

Availability on Supported Systems

On supported Microsoft® Windows® operating systems, Server Administrator supports two systems
management standards: CIM/WMI and SNMP.

On supported Red Hat
Server Administrator supports the SNMP systems management standard.

Server Administrator adds considerable security to these systems management standards. All set
operations for attributes (for example, changing the value of an asset tag) must be performed with
Dell OpenManage IT Assistant while logged in with the required authority. As a result of the added
security that IT Assistant offers for systems management, IT Assistant is the only management
console that you can use to change attributes.

®

Enterprise Linux® and SUSE® Linux Enterprise Server operating systems,

Systems Management Standards Availability 17

Availability on Supported Operating Systems

Table 3-1 shows the availability of the systems management standards for each supported
operating system.

Table 3-1. Availability of Systems Management Standard by Operating System

Operating System SNMP CIM

®

Windows Server
Windows 2000 Server family

Red Hat Enterprise Linux AS, ES, and
WS (version 4) (x86) and (x86_64)

Red Hat Enterprise Linux Server
(version 5) (x86) and (x86_64)

SUSE Linux Enterprise Server
(versions 9 and 10)

2003 family and

Available from the operating
system installation media

Available in net-snmp package
from the operating system
installation media

Available in net-snmp package
from the operating system
installation media

Available in net-snmp package
from the operating system
installation media

Always installed

Unavailable

Unavailable

Unavailable

18 Systems Management Standards Availability

Server Administrator Supported Applications and Systems

This section provides information on instrumentation, applications, and systems that are supported
by the Dell OpenManage Systems Management CD versions 3.0 through 4.2, and Dell PowerEdge
Installation and Server Management CD version 4.3 onwards.

NOTE: Starting with Dell™ OpenManage™ version 4.3, the Systems Management CD has been replaced by

the Dell PowerEdge Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

The Dell PowerEdge Installation and Server Management CD (or the Systems Management CD)
supports both, Dell OpenManage Server Administrator and Server Agent. For more information
about applications and systems supported by Server Agent, see "Server Agent Supported
Applications and Systems." Server Agent is referred to as the Instrumentation Service starting with
Systems Management CD 3.x. The Instrumentation Service is also called Hardware Instrumentation
Package (HIP) on older releases.

NOTE: The Systems Management CD version 3.0 and later does not fully support the following

™

Dell PowerEdge

NOTE: The Systems Management CD version 3.2.1 was not released.

systems: 1300, 2100, 2200, 2300, 4100, 4200, 4300, 4350, 6100, 6300, and 6350.

4

Version Number Information

All software supporting the Dell PowerEdge systems and Dell PowerVault™ NAS systems are
delivered in Dell OpenManage stack releases that include the complete group of programs and that
are fully tested for the supported platforms. An example is the Dell OpenManage 3.4.2 release of the
Dell OpenManage software that supports most Dell systems from February 1998 through June 2003.
The version of the software is significant. In this example, the first number (3) represents the major
version number. You should upgrade your software any time Dell delivers a new major version.
The second number (4) is the release number. A new release may have some minor features and fixes
associated with it. You do not need to upgrade to the latest release unless that release is enabling
your specific hardware or solving an issue you may be experiencing. You may skip releases as needed.
The last number (2) is the hardware platform refresh number. This indicates that the software has
been updated to support a new system. For example, if you have older systems running version 3.4.1,
there is no need to upgrade to version 3.4.2 for a platform refresh.

Server Administrator Supported Applications and Systems 19

Compatible Systems and Applications by Installation and Server Management CD Version

Table 4-1 shows compatible applications and Dell systems for the Dell PowerEdge Installation and
Server Management CD (version 5.2).

Table 4-1. Compatible Dell Systems and Applications for Installation and

Server Management CD Version 5.2

Installation and Server
Management CD Version

PowerEdge systems
(* Indicates new systems for
the given version of the CD)

5.2

600SC
650
700
750
750N
755N
770N
775N
800
830
840
850
860
1600SC
1650
1655MC
1750
1800
1850
1855
1900
1950
1955
2600
2650
2800
2850
2900
2950
2970*
4600
6600
6650
6800
6850
6950

20 Server Administrator Supported Applications and Systems

Table 4-1. Compatible Dell Systems and Applications for Installation and

Server Management CD Version 5.2

(continued)

Installation and Server

5.2

Management CD Version

Supported operating systems

•Microsoft® Windows Server® 2003 R2 Standard, Enterprise, and

• Microsoft Windows Server 2003 R2 Standard and Enterprise Editions with

• Microsoft Windows Server 2003 Web Edition with SP2 (32-bit x86)

• Microsoft Windows Server 2003 Enterprise Edition with SP2 for

•Microsoft Windows

• Microsoft Windows Storage Server 2003 R2 Express, Workgroup,

• Microsoft Windows Unified Data Storage Server 2003 Gold Standard and

• Microsoft Windows XP Professional with SP2

• Microsoft Windows 2000 Server and Advanced Server with SP4

• Red Hat® Enterprise Linux® WS, ES, and AS (version 4) (x86)

• Red Hat Enterprise Linux WS, ES, and AS (version 4) (x86_64)

• Red Hat Enterprise Linux WS and AS (version 4) (ia64)

• Red Hat Enterprise Linux Server 5 (x86)

• Red Hat Enterprise Linux Server 5 (x86_64)

• SUSE® Linux Enterprise Server 9 (x86_64)

• SUSE Linux Enterprise Server 10 (x86_64)

NOTE: See the DRAC 4 and DRAC 5 readmes for the latest supported

operating systems. These readmes are available at the Dell Support website at
support.dell.com.

Server Administrator 5.2

Server Administrator
Framework

Instrumentation Service:
Server Agent

Diagnostic Service NA

IT Assistant 8.0.1

Storage Management Service 2.2

3.2

5.7

Datacenter x64 Editions with SP2

SP2 (32-bit x86)

®

Itanium

-based Systems

®

Small Business Server 2003 R2 Standard and

Premium Editions

Standard, and Enterprise x64 Editions

Enterprise x64 Editions

Server Administrator Supported Applications and Systems 21

Table 4-1. Compatible Dell Systems and Applications for Installation and

Server Management CD Version 5.2

(continued)

Installation and Server
Management CD Version

RAC Firmware

DRAC 5 1.20

DRAC 4 1.50

DRAC/MC 1.4

DRAC III, ERA, ERA/O,
ERA/XT

ERA/MC 1.44

BMC Firmware Version On

PowerEdge 800 1.30 or later

PowerEdge 830 1.41 or later

PowerEdge 840 1.67 or later

PowerEdge 850 1.41 or later

PowerEdge 860 1.67 or later

PowerEdge 1425SC 1.30 or later

PowerEdge 1800 1.23 or later

PowerEdge 1850 1.23 or later

PowerEdge 1855 1.11 or later

PowerEdge 1900 1.27 or later

PowerEdge 1950 1.27 or later

PowerEdge 1955 1.23 or later

PowerEdge 2800 1.23 or later

PowerEdge 2850 1.23 or later

PowerEdge 2900 1.27 or later

PowerEdge 2950 1.27 or later

PowerEdge 2970 See the appropriate readme file for the latest information.

PowerEdge 6800 1.64 or later

PowerEdge 6850 1.64 or later

PowerEdge 6950 1.26 or later

5.2

3.35

22 Server Administrator Supported Applications and Systems

Table 4-2 shows compatible applications and Dell systems for the Dell PowerEdge Installation and
Server Management CD (versions 5.0 to 5.1.1)

Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 5.0 to 5.1.1

Installation and Server
Management CD Version

PowerEdge systems
(* Indicates new systems for
the given version of the CD)

5.0 5.1 5.1.1

600SC
650
700
750
750N
755N
770N
775N
800
830
850
1600SC
1650
1655MC
1750
1800
1850
1855
1950*
1955*
2600
2650
2800
2850
2900*
2950*
4600
6600
6650
6800
6850

600SC
650
700
750
750N
755N
770N
775N
800
830
840*
850
860*
1600SC
1650
1655MC
1750
1800
1850
1855
1900
1950
1955
2600
2650
2800
2850
2900
2950
4600
6600
6650
6800
6850

6950*

Server Administrator Supported Applications and Systems 23

Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 5.0 to 5.1.1

(continued)

Installation and Server
Management CD Version

Supported operating systems

5.0 5.1 5.1.1

•Microsoft Windows
Server 2003 family
(includes Web,
Standard, Enterprise,
and x64 Editions) (SP1)

•Microsoft Windows
Small Business
Server 2003 (SP1)

•Microsoft Windows
Server 2003 R2

• Microsoft Windows
Storage Server 2003 R2
(includes Express,
Standard, Workgroup,
and Enterprise
editions)

• Windows 2000 Server
family (includes
Windows 2000 Server,
Windows 2000
Advanced Server and
Microsoft Windows
Small Business
Server 2000)

•Red Hat Enterprise
Linux AS, ES, and WS

version 3 (Update 6)
(x86 and x86-64)

•Red Hat Enterprise
Linux version 4

and

x86-64)

SUSE® Linux Enterprise
Server version 9 (SP3)

(x86

(x86-64)

• Microsoft Windows
Server 2003 family
(includes Web,
Standard, Enterprise,
and x64 Editions) (SP1)

• Microsoft Windows
Small Business
Server 2003 (SP1)

• Microsoft Windows
Server 2003 R2

•Microsoft Windows
Storage Server 2003 R2
(includes Express,
Standard, Workgroup,
and Enterprise
editions)

• Windows 2000 Server
family (includes
Windows 2000 Server,
Windows 2000
Advanced Server and
Microsoft Windows
Small Business
Server 2000)

• Red Hat Enterprise
Linux AS, ES, and WS

version 3 (Update 6)
(x86 and x86-64)

• Red Hat Enterprise
Linux version 4

and

x86-64)

SUSE Linux Enterprise
Server version 9 (SP3) and
10 (gold)

(x86-64)

(x86

NOTE: SUSE Linux

Enterprise Server version
10 does not support the
DRAC 4 and DRAC 5 client
GUI.

• Microsoft Windows

• Red Hat Enterprise Linux

SUSE Linux Enterprise
Server version 10 (gold)

(x86-64)

NOTE: SUSE Linux

Enterprise Server version 10
does not support the DRAC 5
client GUI.

Server 2003 family
(Standard and Enterprise
Editions [R2]) (32- and
64 bit)

AS version 4 (gold)

and

x86-64)

(x86

24 Server Administrator Supported Applications and Systems

Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 5.0 to 5.1.1

(continued)

Installation and Server
Management CD Version

Server Administrator 5.0 5.1 5.1.1

Server Administrator
Framework

Instrumentation Service:
Server Agent

Diagnostic Service 3.6 NA NA

IT Assistant 7.2 8.0 8.0

Storage Management Service 2.0 2.1 2.1

RAC Firmware

DRAC 5 1.0 1.0 1.0

DRAC 4 1.35 1.35 NA

DRAC/MC 1.3 1.3 NA

DRAC III, ERA, ERA/O,
ERA/XT

ERA/MC 1.4.4 1.4.4 NA

BMC Firmware Version On

PowerEdge 800 1.30 or later 1.30 or later NA

PowerEdge 830 1.41 or later 1.41 or later NA

PowerEdge 840 1.0 or later 1.0 or later NA

PowerEdge 850 1.41 or later 1.41 or later NA

PowerEdge 860 1.0 or later 1.0 or later NA

PowerEdge 1425SC 1.30 or later 1.30 or later NA

PowerEdge 1800 1.23 or later 1.23 or later NA

PowerEdge 1850 1.23 or later 1.23 or later NA

PowerEdge 1855 1.0 or later 1.0 or later NA

PowerEdge 1950 1.0 or later 1.0 or later NA

PowerEdge 1955 1.0 or later 1.0 or later NA

PowerEdge 2800 1.23 or later 1.23 or later NA

PowerEdge 2850 1.23 or later 1.23 or later NA

PowerEdge 2900 1.0 or later 1.0 or later NA

5.0 5.1 5.1.1

3.0 3.1 3.1

5.6 5.6 5.6

3.3.5 3.3.5 NA

Server Administrator Supported Applications and Systems 25

Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 5.0 to 5.1.1

(continued)

Installation and Server
Management CD Version

PowerEdge 2950 1.0 or later 1.0 or later NA

PowerEdge 6800 1.40 or later 1.40 or later NA

PowerEdge 6850 1.40 or later 1.40 or later NA

PowerEdge 6950 NA NA 1.0 or later

5.0 5.1 5.1.1

Table 4-3 shows compatible applications and Dell systems for the Dell PowerEdge Installation and
Server Management CD (versions 4.3 to 4.5.1).

Table 4-3. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 4.3 to 4.5.1

Installation and
Server Management
CD Version

PowerEdge systems
(* Indicates new
systems for the given
version of the CD)

4.3 4.4 4.5 4.5.1

350
500SC
600SC
650
700
750
800
1400
1500SC
1550
1600SC
1650
1655MC
1750
1800
1850
1855
2400
2450
2500
2550
2600
2650
2800
2850
4400

350
500SC
600SC
650
700
750
800
1400
1500SC
1550
1600SC
1650
1655MC
1750
1800
1850
1855
2400
2450
2500
2550
2600
2650
2800
2850
4400

350
500SC
600SC
650
700
750
800
830*
850*
1400
1500SC
1550
1600SC
1650
1655MC
1750
1800
1850
1855
2400
2450
2500
2550
2600
2650
2800

a

1850
2850
6800
6850

26 Server Administrator Supported Applications and Systems

Table 4-3. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 4.3 to 4.5.1

Installation and

(continued)

4.3 4.4 4.5 4.5.1
Server Management
CD Version

PowerEdge systems
(* Indicates new
systems for the given
version of the CD)

(continued)

4600
6400
6450
6600
6650
6800*
6850*
8450
750N
755N
770N
775N

4600
6400
6450
6600
6650
6800
6850
8450
750N
755N
770N
775N

2850
4400
4600
6400
6450
6600
6650
6800
6850
8450
750N
755N
770N
775N

Supported operating
systems

• Microsoft Windows
Server 2003 family
(includes Web,
Standard, and
Enterprise editions)

• Microsoft Windows
Small Business
Server [SBS] 2003

• Windows 2000

Server family
(includes
Windows 2000
Server, Windows
2000 Advanced
Server and
Windows Small
Business
Server 2000)

•Microsoft Windows
Server 2003 family
(includes Web,
Standard,
Enterprise, and
x64 Editions) (SP1)

•Microsoft Windows
Small Business
Server 2003 (SP1)

• Windows 2000
Server family
(includes
Windows 2000
Server, Windows
2000 Advanced
Server and
Microsoft Windows
Small Business
Server 2000)

• Microsoft Windows
Server 2003 family
(includes Web,
Standard,
Enterprise, and
x64 Editions) (SP1)

• Microsoft Windows
Small Business
Server 2003 (SP1)

• Windows 2000
Server family
(includes
Windows 2000
Server, Windows
2000 Advanced
Server and
Microsoft Windows
Small Business
Server 2000)

•Microsoft

•Microsoft Windows

• Windows 2000

a

Windows Server
2003 family
(includes Web,
Standard,
Enterprise, and
x64 Editions) (SP1)

Small Business
Server 2003 (SP1)

Server family
(includes
Windows 2000
Server, Windows
2000 Advanced
Server and
Microsoft Windows
Small Business
Server 2000)

Server Administrator Supported Applications and Systems 27

Table 4-3. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 4.3 to 4.5.1

Installation and
Server Management
CD Version

Supported operating
systems

(continued)

Server Administrator 2.0 2.1 2.2 2.3

Managed Node
Framework (MNF)

Instrumentation
Service: Server
Agent

Diagnostic Service 3.2 3.3 3.4 3.4.1

Server Administrator
Core

IT Assistant 7.0 7.0 7.1 7.1

Storage Management
Service: Array
Manager

enhanced Storage
Management
Service

RAC Firmware

DRAC 4 1.20 1.30 1.30 1.30

DRAC/MC 1.1 1.2 1.2 NA

(continued)

4.3 4.4 4.5 4.5.1

•Novell® NetWare®

5.1 (Support Pack 7
or later, plus hot
fixes)

• Novell NetWare 6.5
(Support Pack 1 or
later, plus hot fixes)

•Red Hat
Linux AS and ES
(version 2.1)

• Red Hat Enterprise
Linux AS, ES, and
WS version 3

2.0 2.1 2.2 2.3

5.3 5.3 5.3 5.5.1

2.0 2.1 2.2 2.2

3.7 3.7 3.7 3.7

1.1 1.2 1.2 1.4

Enterprise

• Novell NetWare 6.5
(Support Pack 1 or
later, plus hot fixes)

•Red Hat Enterprise
Linux AS, ES, and

version 3

WS
and x86-64)

•Red Hat Enterprise
Linux version 4
(x86 and x86-64)

(x86

• Novell NetWare 6.5
(Support Pack 1 or
later, plus hot fixes)

• Red Hat Enterprise
Linux AS, ES, and

version 3

WS
and x86-64)

• Red Hat Enterprise
Linux version 4
(x86 and x86-64)

(x86

•NA

•Red Hat Enterprise

•Red Hat Enterprise

a

Linux AS, ES, and

version 3

WS
and x86-64)

Linux version 4
(x86 and x86-64)

(x86

28 Server Administrator Supported Applications and Systems

Table 4-3. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 4.3 to 4.5.1

Installation and

(continued)

4.3 4.4 4.5 4.5.1

a

Server Management
CD Version

DRACIII, ERA,

3.21 3.3 3.3 NA

ERA/O, and ERA/XT

RAC firmware:
DRAC II

NA

NOTE: The DRAC II

NA NA NA

software is no longer
included on the

Systems Management
Consoles CD, but can

be obtained from
earlier releases or
support.dell.com.

ERA/MC 1.44 NA NA NA

BMC Firmware Version On

PowerEdge 800 1.30 or later 1.30 or later 1.30 or later NA

PowerEdge 830 NA NA 1.41 or later NA

PowerEdge 850 NA NA 1.41 or later NA

PowerEdge 1425SC 1.30 or later 1.30 or later 1.30 or later NA

PowerEdge 1800 1.23 or later 1.23 or later 1.23 or later NA

PowerEdge 1850 1.23 or later 1.23 or later 1.23 or later 1.23 or later

PowerEdge 1855 1.0 or later 1.0 or later 1.0 or later NA

PowerEdge 2800 1.23 or later 1.23 or later 1.23 or later NA

PowerEdge 2850 1.23 or later 1.23 or later 1.23 or later 1.23 or later

PowerEdge 6800 1.33 or later 1.33 or later 1.33 or later 1.40 or later

PowerEdge 6850 1.33 or later 1.33 or later 1.33 or later 1.40 or later

a. Introduced SAS support for Dell PowerEdge 6800 and 6850.

Server Administrator Supported Applications and Systems 29

Table 4-4 shows compatible applications and Dell systems for Systems Management CD version 4.1.3 to 4.2.

Table 4-4. Compatible Dell Systems and Applications for Systems Management CD Versions 4.1.3 to 4.2

Systems
Management CD
Version

PowerEdge systems
(* Indicates new
systems for the given
version of the CD)

4.1.3 4.1.4 4.2

1855* 1855 350

500SC
600SC
650
700
750
800
1400
1500SC
1550
1600SC
1650
1655MC
1750
1800
1850
1855
2400
2450
2500
2550
2600
2650
2800
2850
4400
4600
6400
6450
6600
6650
8450
750N
755N
770N
775N

30 Server Administrator Supported Applications and Systems

Table 4-4. Compatible Dell Systems and Applications for Systems Management CD Versions 4.1.3 to 4.2

(continued)

Systems
Management CD
Version

Supported operating
systems

4.1.3 4.1.4 4.2

Windows Server 2003 family
(includes Web, Standard, and
Enterprise editions) and
Microsoft Windows Small
Business Server
(supported by PowerEdge 2800
only)

Windows 2000 Server family
(includes Windows 2000
Server, Windows 2000
Advanced Server)

Novell NetWare 5.1 (Support
Pack 7 or later, plus hot fixes)

[SBS] 2003

Windows Server 2003 family
(includes Web, Standard, and
Enterprise editions) and
Microsoft Windows Small
Business Server
(supported by PowerEdge 2800
only)

Windows 2000 Server family
(includes Windows 2000
Server, Windows 2000
Advanced Server)

Novell NetWare 5.1 (Support
Pack 7 or later, plus hot fixes)

[SBS] 2003

Windows Server 2003 family
(includes Web, Standard, and
Enterprise editions) and
Microsoft Windows Small
Business Server

Windows 2000 Server family
(includes Windows 2000
Server, Windows 2000
Advanced Server, and
Windows 2000 SBS)

Novell NetWare 5.1 (Support
Pack 7 or later, plus hot fixes)

NOTE: Novell NetWare is not

supported on the
PowerEdge 650 system.

Novell NetWare 6.5 (Support
Pack 1 or later, plus hot fixes)

Novell NetWare 6.5 (Support
Pack 1 or later, plus hot fixes)

Novell NetWare 6.5 (Support
Pack 1 or later, plus hot fixes)

NOTE: Novell NetWare is not

supported on the
PowerEdge 650 system.

Red Hat Enterprise Linux AS
and ES version 2.1 and AS,
ES, and WS version 3

Server Administrator 1.9.1 1.9.1 1.9.2

Managed Node
Framework (MNF)

Instrumentation
Service: Server
Agent

Diagnostic Service 3.1.1 3.1.1 3.1

Update Service 1.9.2 NA 1.9.1

Server Administrator
Core

IT Assistant 6.5.3 6.5.3 6.5.3

1.9 1.9 1.9

5.2 5.2 5.2

See "MNF" in this table. See "MNF" in this table. See "MNF" in this table.

Red Hat Enterprise Linux AS
and ES version 2.1 and AS,
ES, and WS version 3

Red Hat Enterprise Linux AS
and ES version 2.1 and AS,
ES, and WS version 3

[SBS] 2003

Server Administrator Supported Applications and Systems 31

Table 4-4. Compatible Dell Systems and Applications for Systems Management CD Versions 4.1.3 to 4.2

(continued)

Systems
Management CD
Version

Storage
Management
Service: Array
Manager

enhanced Storage
Management
Service

RAC Firmware

DRAC 4 1.0 1.1 1.1

DRAC/MC 1.0 NA NA

DRACIII, ERA,
ERA/O, and ERA/XT

RAC firmware:
DRAC II

ERA/MC NA NA 1.44

BMC Firmware
Ve rs io n

4.1.3 4.1.4 4.2

NA NA 3.6

1.0 1.0.1 1.0

NA NA 3.21

NA NA

NOTE: The DRAC II software is

no longer included on the
Systems Management CD, but
can be obtained from earlier
releases or support.dell.com.

1.0 1.0.1 1.0.1

32 Server Administrator Supported Applications and Systems

Table 4-5 shows compatible applications and Dell systems for Systems Management CD version 4.0.1 to 4.1.2.

Table 4-5. Compatible Dell Systems and Applications for Systems Management CD Versions 4.0.1 to 4.1.2

Systems
Management CD
Version

PowerEdge systems
(* Indicates new
systems for the given
version of the CD)

4.0.1 4.1 4.1.1 4.1.2

1850*
2800*
2850*

350
500SC
600SC
650
700
750
1400
1500SC
1550
1600SC
1650
1655MC
1750
1850
2400
2450
2500
2550
2600
2650
2800
2850
4400
4600
6400
6450
6600
6650
8450
750N
755N
770N
775N

1800* 800*

Server Administrator Supported Applications and Systems 33

Table 4-5. Compatible Dell Systems and Applications for Systems Management CD Versions 4.0.1 to 4.1.2

(continued)

Systems
Management CD
Version

Supported operating
systems

4.0.1 4.1 4.1.1 4.1.2

Windows Server 2003
family (includes Web,
Standard, and
Enterprise editions)
and Microsoft
Windows Small
Business Server
2003 (supported by
PowerEdge 2800 only)

Windows 2000 Server
family (includes
Windows 2000 Server,
Windows 2000
Advanced Server)

Novell NetWare 5.1
(Support Pack 7 or
later, plus hot fixes)

Windows Server 2003
family (includes Web,
Standard, and
Enterprise editions)
and Microsoft
Windows Small

[SBS]

Business Server
[SBS] 2003

Windows 2000 Server
family (includes
Windows 2000 Server,
Windows 2000
Advanced Server, and
Windows 2000 SBS)

Novell NetWare 5.1
(Support Pack 7 or
later, plus hot fixes)

Windows Server 2003
family (includes Web,
Standard, and
Enterprise editions)
and Microsoft
Windows Small
Business Server
[SBS] 2003

Windows 2000 Server
family (includes
Windows 2000 Server,
Windows 2000
Advanced Server, and
Windows 2000 SBS)

Novell NetWare 5.1
(Support Pack 7 or
later, plus hot fixes)

Windows Server 2003
family (includes Web,
Standard, and
Enterprise editions)
and Microsoft
Windows Small
Business Server
[SBS] 2003

Windows 2000 Server
family (includes
Windows 2000 Server,
Windows 2000
Advanced Server, and
Windows 2000 SBS)

Novell NetWare 5.1
(Support Pack 7 or
later, plus hot fixes)

NOTE: Novell

NetWare is not
supported on the
PowerEdge 650
system.

Novell NetWare 6.5
(Support Pack 1 or
later, plus hot fixes)

Novell NetWare 6.5
(Support Pack 1 or
later, plus hot fixes)

Novell NetWare 6.5
(Support Pack 1 or
later, plus hot fixes)

Novell NetWare 6.5
(Support Pack 1 or
later, plus hot fixes)

NOTE: Novell

NetWare is not
supported on the
PowerEdge 650
system.

Red Hat Enterprise
Linux AS and ES
version 2.1 and AS,
ES, and WS version 3

Server Administrator 1.8.1 1.9 1.9 1.9

Managed Node
Framework (MNF)

1.8.1 1.9 1.9 1.9

Red Hat Enterprise
Linux AS and ES
version 2.1 and AS,
ES, and WS version 3

Red Hat Enterprise
Linux AS and ES
version 2.1 and AS,
ES, and WS version 3

Red Hat Enterprise
Linux AS and ES
version 2.1 and AS,
ES, and WS version 3

34 Server Administrator Supported Applications and Systems

Table 4-5. Compatible Dell Systems and Applications for Systems Management CD Versions 4.0.1 to 4.1.2

(continued)

Systems
Management CD
Version

Instrumentation
Service: Server
Agent

Remote Access
Service SW

BMC Firmware
Ve rs io n

Diagnostic Service 3.0.1 3.1 3.1 3.1

Update Service 1.9 1.9.1 1.9.1 1.9.1

Server Administrator
Core

IT Assistant 6.5.2 6.5.3 6.5.3 6.5.3

Storage
Management
Service: Array
Manager

enhanced Storage
Management Service

RAC Firmware

DRAC 4 1.0 1.0 NA NA

RAC firmware:
DRAC II

RAC firmware:
DRAC III

RAC firmware:
DRAC III/XT

RAC firmware: ERA NA 3.12 NA NA

4.0.1 4.1 4.1.1 4.1.2

5.1.1 5.2 5.2 5.2

4.0.0 3.30 (DRAC III)

4.0.0 (DRAC 4)

1.0 1.0.1 1.0.1 1.0.1

See "MNF" in
this table.

3.5 3.6 3.6 3.6

NA 1.0 1.0 1.0

NA NA

See "MNF" in
this table.

NA NA

See "MNF" in
this table.

NA NA

See "MNF" in
this table.

NOTE: The DRAC II

software is no longer
included on the
Systems Management
CD, but can be
obtained from earlier
releases or
support.dell.com.

NA 3.12 NA NA

NA 3.12 NA NA

Server Administrator Supported Applications and Systems 35

Table 4-5. Compatible Dell Systems and Applications for Systems Management CD Versions 4.0.1 to 4.1.2

(continued)

Systems
Management CD
Version

RAC firmware:
ERA/O

Table 4-6. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.5 Through 3.8

Systems
Management CD
Version

PowerEdge systems
(* Indicates new
systems for the
given version of the
CD)

4.0.1 4.1 4.1.1 4.1.2

NA 3.12 NA NA

3.53.63.73.8

350
500SC
600SC
650
1400
1500SC
1550
1600SC
1650
1655MC
1750
2400
2450
2500
2550
2600
2650
4400
4600
6400
6450
6600
6650
8450

350
500SC
600SC
650
1400
1500SC
1550
1600SC
1650
1655MC
1750
2400
2450
2500
2550
2600
2650
4400
4600
6400
6450
6600
6650
8450

350
500SC
600SC
650
1400
1500SC
1550
1600SC
1650
1655MC
1750
2400
2450
2500
2550
2600
2650
4400
4600
6400
6450
6600
6650
8450

350
500SC
600SC
650
700*
750*
1400
1500SC
1550
1600SC
1650
1655MC
1750
2400
2450
2500
2550
2600
2650
4400
4600
6400
6450
6600
6650
8450

36 Server Administrator Supported Applications and Systems

Table 4-6. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.5 Through 3.8

(continued)

Systems

3.53.63.73.8
Management CD
Version

Supported
operating systems

Microsoft Windows
Server 2003

Windows Server 2003
family

Windows Server 2003
family

Windows Server 2003
family (includes Web,
Standard, and
Enterprise editions)
and Microsoft
Windows Small
Business Server
[SBS] 2003

Windows 2000 Server
family (SP3
recommended)

Windows 2000 Server
family (SP3
recommended)

Windows 2000 Server
family (SP3
recommended)

Windows 2000 Server
family (includes
Windows 2000 Server,
Windows 2000
Advanced Server, and
Windows 2000 SBS)

NetWare 5.1

Novell
(SP4 or later)

NetWare 6.0 (SP1 or
later)

Red Hat

Linux

Advanced Server 2.1

NetWare 5.1 (SP5 or
later)

Novell NetWare 5.1
(Support Pack 6 or
later)

NetWare 6.5 Novell NetWare 6.5

(Support Pack 1 or
later)

Red Hat Enterprise
Linux AS version 2.1

Red Hat Enterprise
Linux AS and ES
versions 2.1 and 3,
and WS version 3

Novell NetWare 5.1
(Support Pack 6 or
later)

Novell NetWare 6.5
(Support Pack 1 or
later)

Red Hat Enterprise
Linux AS version 2.1
and AS, ES, and WS
version 3

Red Hat Linux 9 Red Hat Linux 9 Red Hat Linux 9 NA

Server

1.5 1.6 1.7 1.8
Administrator

Managed Node

1.5 1.6 1.7 1.8
Framework (MNF)

Instrumentation

4.10.0 4.11 4.12 5.1
Service: Server
Agent

Diagnostic Service 2.5 2.6 2.7 3.0

Update Service 1.6 1.7 1.8 1.9

Server
Administrator Core

See "MNF" in this
table.

See "MNF" in this
table.

See "MNF" in this
table.

See "MNF" in this
table.

Server Administrator Supported Applications and Systems 37

Table 4-6. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.5 Through 3.8

(continued)

Systems
Management CD
Version

IT Assistant 6.4.4 6.5 6.5 6.5

Storage
Management
Service: Array
Manager

RAC Firmware

Remote Access
Service (RAS)

RAC firmware:
DRAC II

RAC firmware:
DRAC III

RAC firmware:
DRAC III/XT

RAC firmware: ERA 2.5 3.0 3.10 3.10

RAC firmware:
ERA/O

3.53.63.73.8

3.4 3.5 3.5 3.5

2.5 3.0 3.10 3.20

2.5 2.5 2.5 2.5

2.5 3.0 3.10 3.10

2.5 3.0 3.10 3.10

2.5 3.0 3.10 3.10

38 Server Administrator Supported Applications and Systems

Table 4-7 shows compatible applications and Dell systems for Systems Management CD versions 3.2.3
through 3.4.

Table 4-7. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.2.3 Through 3.4

Systems Management
CD Version

PowerEdge systems
(* Indicates new
systems for the given
version of the CD)

3.2.3 3.3 3.3.3 3.4

300
350
500SC
600SC
1300
1400
1500SC
1550
1600SC
1650
1655MC*
2300
2400
2450
2500
2550
2600
2650
4300
4350
4400
4600
6300
6350
6400
6450
6600
6650
8450

300
350
500SC
600SC
1300
1400
1500SC
1550
1600SC
1650
2300
2400
2450
2500
2550
2600
2650
4300
4350
4400
4600
6300
6350
6400
6450
6600
6650
8450

300
350
500SC
600SC
650*
1300
1400
1500SC
1550
1600SC
1650
1655MC
1750*
2300
2400
2450
2500
2550
2600
2650
4300
4350
4400
4600
6300
6350
6400
6450
6600
6650
8450

300
350
500SC
600SC
650
1300
1400
1500SC
1550
1600SC
1650
1655MC
1750
2300
2400
2450
2500
2550
2600
2650
4300
4350
4400
4600
6300
6350
6400
6450
6600
6650
8450

Server Administrator Supported Applications and Systems 39

Table 4-7. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.2.3 Through 3.4

(continued)

Systems Management

3.2.3 3.3 3.3.3 3.4

CD Version

Supported operating
systems

Microsoft Windows
2000 Server Family
(SP3 recommended)

NetWare 5.1 (SP2 or
later)

NetWare 6.0 (SP1 or
later)

Red Hat Enterprise
Linux

Microsoft Windows

®

NT

4.0 Server

family (SP6a or later)

Windows 2000 Server
family (SP3
recommended)

NetWare 5.1 (SP2 or
later)

NetWare 6.0 (SP1 or
later)

Windows NT 4.0
Server family
(SP6a or later)

Windows 2000 Server
family (SP3
recommended)

NetWare 5.1 (SP2 or
later)

NetWare 6.0 (SP1 or
later)

Windows Server 2003

Windows 2000 Server
family (SP3
recommended)

NetWare 5.1 (SP2 or
later)

NetWare 6.0 (SP1 or
later)

Advanced Server 2.1

Red Hat Linux 7.3
(with the

2.4.18-4smp kernel)

Linux Advanced
Server 2.1

Linux 7.3 (with the

2.4.18-4smp kernel)

Linux 8.0 (with the

2.4.18-14smp kernel)

Linux Advanced
Server 2.1

Linux 7.3 (with the

2.4.18-4smp kernel)

Linux 8.0 (with the

2.4.18-14smp kernel)

Linux Advanced
Server 2.1

Linux 8.0 and Linux
9

Server Administrator 1.2.3 1.3 1.3.4 1.4

Managed Node

1.2.3 1.3 1.3 1.4

Framework (MNF)

Instrumentation

4.7.2 4.8 4.8.1 4.9

Service: Server Agent

Remote Access Service

1.3.1 2.0 2.1 2.2

(RAS)

RAC firmware: DRAC II 2.5 2.5 2.5 2.5

RAC firmware: DRAC III 1.3 2.0 2.0 2.2

RAC firmware:

NA 2.0 2.0 2.2

DRAC III/XT

RAC firmware: ERA 1.2 2.0 2.1 2.2

RAC firmware: ERA/O 1.2 2.0 2.0 2.2

Diagnostic Service 2.2.1 2.3 2.3.1 2.4

Update Service 1.3 1.4 1.4.3 1.5

Server Administrator
Core

See "MNF" in this
table.

See "MNF" in this
table.

See "MNF" in this
table.

See "MNF" in this
table.

40 Server Administrator Supported Applications and Systems

Table 4-7. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.2.3 Through 3.4

(continued)

Systems Management
CD Version

IT Assistant 6.4.2 6.4.3 6.4.3 6.4.4

Storage Management
Service: Array Manager

3.2.3 3.3 3.3.3 3.4

3.3 3.3 3.4 3.4

Table 4-8 shows supported elements for Systems Management CD versions 3.0 through 3.2.2.

Table 4-8. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.0 Through 3.2.2

Systems
Management CD
Version

PowerE dge
systems
(* Indicates new
systems for the
given version of
the CD)

3.0 3.0.1 3.0.2 3.1 3.2 3.2.2

300
350
500SC
1300
1400
1500SC
1550
2300
2400
2450
2500
2550
4300
4350
4400
6300
6350
6400
6450
8450

300
350
500SC
1300
1400
1500SC
1550
1650*
2300
2400
2450
2500
2550
4300
4350
4400
4600*
6300
6350
6400
6450
8450

300
350
500SC
1300
1400
1500SC
1550
1650
2300
2400
2450
2500
2550
2650*
4300
4350
4400
4600
6300
6350
6400
6450
6600*
6650*
8450

300
350
500SC
1300
1400
1500SC
1550
1650
2300
2400
2450
2500
2550
2650
4300
4350
4400
4600
6300
6350
6400
6450
6600
6650
8450

300
350
500SC
600SC*
1300
1400
1500SC
1550
1650
2300
2400
2450
2500
2550
2600*
2650
4300
4350
4400
4600
6300
6350
6400
6450
6600
6650
8450

300
350
500SC
600SC
1300
1400
1500SC
1550
1600SC*
1650
2300
2400
2450
2500
2550
2600
2650
4300
4350
4400
4600
6300
6350
6400
6450
6600
6650
8450

Server Administrator Supported Applications and Systems 41

Table 4-8. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.0 Through 3.2.2

(continued)

Systems
Management CD
Version

Supported
operating
systems

Server
Administrator

3.0 3.0.1 3.0.2 3.1 3.2 3.2.2

Windows NT

4.0 with SP4

Windows 2000
Server family

Novell
NetWare 4.x,

Windows NT

4.0 Server
family (SP6a or
later)

Windows 2000
Server family
(hot fixes rec.
for SNMP)

NetWare 5.1
(SP2 or later)

Windows NT

4.0 Server
family (SP6a
or later)

Windows 2000
Server family
(hot fixes rec.
for SNMP)

NetWare 5.1
(SP2 or later)

Windows NT

4.0 Server
family (SP6a
or later)

Windows 2000
Server family
(hot fixes rec.
for SNMP)

NetWare 5.1
(SP2 or later)

Windows NT

4.0 Server
family (SP6a
or later)

Windows 2000
Server family
(SP3 rec.)

NetWare 5.1
(SP2 or later)

Windows NT

4.0 Server
family (SP6a
or later)

Windows 2000
Server family
(SP3 rec.)

NetWare 5.1
(SP2 or later)

5.x, or 6.x

Linux 7.1 NetWare 6.0

(SP1 or later)

Linux
Advanced
Server 2.1

Linux 7.1 (with
latest ucd­snmp package)

NetWare 6.0
(SP1 or later)

Linux 7.1
(with latest
ucd-snmp
package)

NetWare 6.0
(SP1 or later)

Linux 7.1
(with latest
ucd-snmp
package)

Linux
Advanced
Server 2.1

NetWare 6.0
(SP1 or later)

Linux
Advanced
Server 2.1

Linux 7.3
(with the

2.4.18-4smp
kernel)

NetWare 6.0
(SP1 or later)

Linux
Advanced
Server 2.1

Linux 7.3
(with the

2.4.18-4smp
kernel)

1.0 1.0.1 1.0.2 1.1 1.2 1.2.2

Managed Node

NA NA NA NA 1.2 1.2.2

Framework

Instrumentation
Service: Server

4.5.1 4.5.1

4.5.2

4.5.1

4.5.2

Agent

Remote Access

NA NA NA NA 4.7 4.7.1

Service (RAS)

RAC firmware:

2.4.1 2.4.1 2.5 2.5 NA 1.3

DRAC II

RAC firmware:

NA 1.1 1.1 1.2 2.5 2.5

DRAC III

42 Server Administrator Supported Applications and Systems

4.6 NA 1.2.1

Table 4-8. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.0 Through 3.2.2

(continued)

Systems
Management CD
Version

RAC firmware:
DRAC III/XT

RAC firmware:
ERA

RAC firmware:
ERA/O

Diagnostic
Service

Update Service 1.1 1.1 1.1 1.2 1.2 1.2.1

Server
Administrator
Core

IT Assistant 6.2 6.2 6.2 6.3 1.2 See "MNF" in

Storage
Management
Service: Array
Manager

3.0 3.0.1 3.0.2 3.1 3.2 3.2.2

NA NA NA NA 1.3 1.3

NA NA 1.05 1.05 NA 1.0

NA NA NA 1.1 1.07 1.2

2.0 2.0.1 2.0.2 2.1 1.2 1.2

NA NA NA 1.10 1.3 1.3

this table.

3.1.1 3.1.2 3.1.2 3.1.3 3.2 3.3

Device Drivers and Red Hat Enterprise Linux Kernel Support

NOTE: The "Supported Operating Systems" section of Table 4-7 and Table 4-8 includes Red Hat Enterprise Linux

kernel versions. Updated or later versions of Red Hat Enterprise Linux may require the use of dynamic kernel
support (see "Installing Server Administrator" in the Server Administrator User's Guide for an explanation of
this feature).

The Instrumentation Service provides device drivers for the precompiled kernels listed in Table 4-7 and
Table 4-8. When the Instrumentation Service detects that none of its prebuilt device drivers supports
the running kernel, it attempts to build a device driver for that kernel. This feature of Server
Administrator is called dynamic kernel support. Server Administrator's dynamic kernel support builds
a device driver when needed during the Instrumentation Service installation or start-up.

Server Administrator Supported Applications and Systems 43

44 Server Administrator Supported Applications and Systems

Server Agent Supported Applications and Systems

This section provides information on instrumentation, applications, and systems that are supported
by Dell OpenManage Applications CD versions 2.0 through 2.2. The Dell™ OpenManage™ Server
Agent was supported concurrently with the Dell OpenManage Hardware Instrumentation Package
(HIP) by the Applications CD versions 1.3 through 1.7.

For more information about applications and systems supported by HIP, see "Hardware
Instrumentation Package Supported Applications and Systems."

For more information about Server Administrator supported applications and systems, see "Server
Administrator Supported Applications and Systems."

NOTE: The Applications CD version 2.0.1 and later does not fully support the following Dell PowerEdge™

systems: 1300, 2100, 2200, 2300, 4100, 4200, 4300, 4350, 6100, 6300, and 6350.

Table 5-1 shows compatible applications and PowerEdge systems for each Applications CD, versions

2.0 through 2.2.

Table 5-1. Server Agent Versions, Applications, and Dell Systems

5

Applications

CD Version

PowerE dge
systems
(* Indicates new
systems for the
given version of
the CD)

2.0 2.0.1 2.0.2 2.1 2.2

300
350
1300
1400
1550
2300
2400
2450
2500*
2550*
4300
4350
4400
6300
6350
6400
6450
8450

300SC
350
1400SC
1550
2400
2450
2500
2500SC
2550
4400
6400
6450
8450

350
500SC*
1550

Server Agent Supported Applications and Systems 45

300
350
500SC
1300
1400
1550
2300
2400
2450
2500
2550
4300
4350
4400
6300
6350
6400
6450
8450

300
350
500SC
1300
1400
1500SC*
1550
2300
2400
2450
2500
2550
4300
4350
4400
6300
6350
6400
6450
8450

Table 5-1. Server Agent Versions, Applications, and Dell Systems

(continued)

Applications

2.0 2.0.1 2.0.2 2.1 2.2

CD Version

Supported
operating systems

Microsoft®
Win dows NT

Windows NT 4.0

®

4.0

with SP4 or later

Windows NT 4.0
with SP4 or later

Windows NT 4.0
with SP 4 or later

Windows NT 4.0
with SP4 or later

with SP4 or later

Windows® 2000
Server family

Novell®
NetWare

®

4.x or

Windows 2000
Server family

NetWare 4.x or

5.x

Windows 2000
Server family

NetWare 4.x or

5.x

Windows 2000
Server family

NetWare 4.x or

5.x

Windows 2000
Server family

NetWare 4.x or 5.x

5.x

®

Red Hat
Linux 7.0 (kernel

Linux 7.0 (kernel
version: 2.2.16)

Linux 7.0 (kernel
version: 2.2.16)

Linux 7.0 Linux 7.0

version: 2.2.16)

Instrumentation

4.3 4.3 4.4 4.4.1 4.5
Service: Server
Agent

Remote Access

2.3.2 2.3.3 2.3.3 2.4 2.4
Service: DRAC II

Remote Access

NA NA NA NA NA
Service:
DRAC III

Online

1.1 1.1 1.1 1.1.1 1.1.2

Diagnostics

IT Assistant 6.0 6.0 6.0 6.0 6.0

Storage

2.7 3.0 3.0 3.0 3.1
Management
Service: Array
Manager

46 Server Agent Supported Applications and Systems

Hardware Instrumentation Package Supported Applications and Systems

This section provides information about instrumentation, applications, and systems that are
supported by the Dell OpenManage Applications CD versions 1.1 through 1.7. Both the
Dell™ OpenManage™ Hardware Instrumentation Package (HIP) and the Dell OpenManage Server
Agent are supported by the Applications CD versions 1.3 through 1.7.

For more information about applications and systems supported by Server Agent, see "Server Agent
Supported Applications and Systems."

Table 6-1 shows compatible applications and Dell PowerEdge™ systems for the Applications
CD versions 1.1 through 1.7.

Table 6-1. HIP Versions, Applications, and Dell PowerEdge Systems

6

Applications

Version

PowerE dge
systems
(* Indicates new
systems for the
given version of
the CD)

CD

1.1 1.2 1.3 1.4 1.5 1.6 1.7

1300
2100
2200
2300
2400
2450
4100
4200
4300
4350
4400
6100
6300
6350
6400
6450
8450

1300
2100
2200
2300
2400
2450
4100
4200
4300
4350
4400
6100
6300
6350
6400
6450
8450

1300
2100
2200
2300
2400
2450
4100
4200
4300
4350
4400
6100
6300
6350
6400
6450
8450

1300
2100
2200
2300
2400
2450
4100
4200
4300
4350
4400
6100
6300
6350
6400
6450
8450

1300
1400*
2100
2200
2300
2400
2450
4100
4200
4300
4350
4400
6100
6300
6350
6400
6450
8450

300*
1300
1400
1550*
2300
2400
2450
4300
4350
4400
6300
6350
6400
6450
8450

300
350*
1300
1400
1550
2300
2400
2450
4300
4350
4400
6300
6350
6400
6450
8450

Hardware Instrumentation Package Supported Applications and Systems 47

Table 6-1. HIP Versions, Applications, and Dell PowerEdge Systems

(continued)

Applications

CD

1.1 1.2 1.3 1.4 1.5 1.6 1.7

Version

Supported
operating
systems

Microsoft®
Windows

®

NT

4.0

with SP3 or

Windows
NT 4.0 with
SP3 or later

Windows
NT 4.0 with
SP4 or later

Windows
NT 4.0
with SP4
or later

Windows
NT 4.0 with
SP4 or later

Windows
NT 4.0
with SP4
or later

Windows
NT 4.0
with SP4
or later

later

®

Instrumentation

Windows
2000 Server
family

®

Novell
NetWare

4.11 with
SP5 or later

®

Novell
NetWare

4.11 with
SP5 or later

NetWare 5.0NetWare 5.0NetWare 4.x

or 5.x

Windows
2000 Server
family

NetWare

4.x or 5.x

3.5.2 3.5.2 3.5.2 3.5.2 3.5.2 3.5.2 3.5.2

Windows
2000 Server
family

NetWare

4.x or 5.x

Windows
2000 Server
family

NetWare

4.x or 5.x

Windo ws
2000 Server
family

NetWare

4.x or 5.x

Service: HIP

Instrumentation

NA NA 4.0 4.0 4.0 4.2.1 4.2.2
Service: Server
Agent

Remote Access

2.2.1 2.2.1 2.3 2.3 2.3 2.3.1 2.3.1

Service: DRAC II

Online

NA NA NA NA NA NA 1.0
Diagnostics

IT Assistant 5.1 5.1 5.1 5.2 6.0 6.0 6.0

Storage

1.5 1.5 2.0 2.0 2.5 2.5 2.7
Management
Service: Array
Manager

48 Hardware Instrumentation Package Supported Applications and Systems

BIOS Update Requirements

Overview

NOTE: Starting with Dell™ OpenManage™ version 4.3, the Systems Management CD has been replaced by

the Dell PowerEdge Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Prior to Dell OpenManage 4.3, Server Administrator Update Service provided the ability to update
system BIOS remotely from within the Server Administrator GUI. The Update Service also provided
interfaces for updating many firmware and driver packages. The remote BIOS update capability did
not require that you be logged in directly to the system whose BIOS you were updating. If the target
system had the minimum required BIOS version installed, you could update the BIOS to the latest
version remotely. The purpose of this section is to help you to identify the minimum prerequisite
BIOS version to update to the latest available BIOS for each supported Dell PowerEdge™ system.
You can use this method of BIOS update only if you are running Dell OpenManage Systems Management
CD version 4.2 or earlier.

NOTE: Starting with Dell OpenManage version 4.3, you can update your system’s BIOS, drivers, and firmware

from the Dell PowerEdge Server Update Utliity CD or from the Dell Support website at support.dell.com.

Minimum Requirements for BIOS Update Support

7

This section lists the minimum BIOS requirements for upgrading to the latest BIOS version
available for each Dell PowerEdge system supported by Server Administrator. You can download the
latest BIOS versions from the Dell Support website at support.dell.com.

NOTE: This guide is updated only once per business quarter. To ensure that you have the latest BIOS version

available, always download the latest BIOS versions from the Dell Support website at support.dell.com.

To locate the BIOS update files that you want, perform the steps in the following subsections.

Downloading the Latest BIOS Packages

1

Go to the Dell Support website at

2

Register to log in if you have not logged in before.

3

Click

log in

.

4

Specify your system either by entering your Service Tag or by selecting the product model.
Click

Go

.

5

Under

File Library

, select

Downloads

support.dell.com.

.

BIOS Update Requirements 49

6

Under

7

8

9

Select Your Download Category

Under

Select an Operating System

Under

Select an Operating System Language

Click

Submit

.

, select

, select

Flash BIOS Updates.

Not Applicable

.

, select English.

The download page for your system’s FlashBIOS appears.

10

Under

Select a Device

11

Continue to select the BIOS device until you reach the page where you select the format for the

, select the device you want to update.

FlashBIOS file you want to download.

Select a format that fits your intended installation method: floppy disk or operating system format.

12

Select download by

NOTE: It is strongly recommended that you print out and follow the detailed installation instructions for your

BIOS provided on this Web page.

HTTP

or

FTP

.

The Export Compliance Disclaimer appears.

13

Click

I agree

to continue.

The

File Download

14

Specify where you want to save your FlashBIOS file and click OK.

window appears.

A download complete popup appears.

15

Follow the installation instructions (appropriate for your file format) that appear on the

Download and Install

page.

50 BIOS Update Requirements

Minimum Required and Latest Available BIOS for Update by System

Table 7-1 lists the minimum version of the BIOS that must be installed on each system for the latest
FlashBIOS package to be applied by remote update. For the latest available BIOS version for each system
that Server Administrator supports, see the Dell PowerEdge Server Update Utility CD.

Table 7-1. PowerEdge Systems and Minimum BIOS Versions Required for Remote Flash Update

PowerEdge System Minimum BIOS Required for Remote Flash Update

300 A00

350 BIOS update is not supported for PowerEdge 350

systems.

500SC A05

600SC A00

650 A01

700 A00

750 A00

800 A00

1300 A04

1400/1400SC A00

1500SC A04

1550 A01

1600SC A00

1650 A05

1655MC A00

1750 A05

1800 A00

1850 A00

1855 A00

2300 A09

2400 A01

2450 A02

2500/2500SC A00

2550 A06

2600 A01

BIOS Update Requirements 51

Table 7-1. PowerEdge Systems and Minimum BIOS Versions Required for Remote Flash Update

PowerEdge System Minimum BIOS Required for Remote Flash Update

2650 A00

4300 A06

4350 A03

4400 A04

4600 A00

6300 A08

6350 A08

6400 A01

6450 A01

6600 A08

6650 A08

8450 A06

(continued)

52 BIOS Update Requirements

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Overview

Starting with Dell™ OpenManage™ Server Administrator version 5.0, only the enhanced Storage
Management Service will be supported. The Storage Management Service allows you to configure
and manage your storage devices from within Server Administrator.

NOTE: The Storage Management Service mentioned in this guide refers to the enhanced Storage

Management Service. Server Administrator no longer supports the basic Storage Management Service
(also known as Array Manager).

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell PowerEdge Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Most versions of the Systems Management CD support management of RAID controllers in the form
of PERC cards, and some systems management releases also support CERC IDE and SATA
controllers. System administrators responsible for monitoring the compatibility of their systems'
storage devices with their latest installed operating system or Dell PowerEdge Installation and
Server Management CD (or Systems Management CD) need a clear matrix that shows the elements
that are compatible with a particular storage controller. Each storage controller version in turn
supports a specific array of elements, including:

• Version of the Storage Management Service

•Dell PowerEdge

• Firmware version number required for a particular controller

• Supported operating systems, where each operating system requires a specific driver

For more information on Storage Management Services see the Dell OpenManage Server
Administrator User's Guide and the Dell OpenManage Storage Management User’s Guide either on
the Dell Support website at support.dell.com or on the Documentation CD.

™

system

8

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 53

Four types of controllers are included in this section:

• The RAID controller card group contains the following controllers: PERC 3/DC, PERC 3/SC,
PERC 3/QC, PERC 4/SC, PERC 4/DC, PERC 4e/DC, PERC 5/e, PERC 5/i Adapter,
PERC 5/i Integrated, SAS 5/iR Adapter,

CERC ATA 100/4 Channel, and CERC SATA 1.5/6 Channel.

• The RAID on motherboard (ROMB) group includes the following controllers: PERC 3/Di, PERC 4/Di,
PERC 4e/Di, PERC 4e/Si, SAS 5/iR Integrated, and CERC SATA 1.5/2S.

• The internal mirroring group, provided through the system BIOS, includes the PERC 4/IM controller.

• The LSI 1020/1030 embedded SCSI controller.

• The SAS 5/i Integrated and SAS 5/E controller.

NOTE: The firmware and drivers listed in this section refer to the minimum supported version as of the publication

date of this document. Later versions of the firmware and drivers may also be supported or required. For the most
recent driver and firmware requirements, see theDell Support website at support.dell.com for the Storage
Management Service.

Key to Table Footnotes

Some drivers in the following tables are marked with an asterisk. You can refer to the following paragraph
for more information:

Linux Driver Included in RPM*

The 1.1.4 Linux driver is included in RPM 2302 (Red Hat® Package Manager 2302).

PERC 4/DC

The PERC 4/DC supports the following PowerEdge systems: 650, 750, 1650, 1750, 1800, 1850, 2600,
2650, 2800, 2850, 4600, 6600, 6650, 6800, and 6850.

Table 8-1 shows the other elements supported by the PERC 4/DC.

Table 8-1. Storage Management Service Supported Elements: PERC 4/DC

Storage
Management
Service

1.1 4.3 3500 5.46 6.41.2.32 2.10.7 NA NA NA

1.2 4.4 351Q 5.48 6.46.2.32

Dell
OpenManage
Version

PERC
Firmware
Version

Microsoft
Windows®
2000
Driver

®

Windows
Server
2003
Driver

(32-bit)

6.46.3.64
(64-bit)

Red Hat

®

Enterprise
Linux® 3
Driver

2.10.7 2.20.4.4 NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE
Linux
Enterprise
Server
(versions 9
and 10)

54 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

®

Table 8-1. Storage Management Service Supported Elements: PERC 4/DC

®

Storage
Management
Service

2.0 5.0 351X

2.1 5.1 351X

2.2 5.2 351S

Dell
OpenManage
Version

PERC
Firmware
Version

(32-bit)
351S
(64-bit)

(32-bit)
351S
(64-bit)

(64-bit)

Microsoft
Windows®
2000
Driver

5.48 6.46.2.32

5.48 6.46.2.32

NA 6.46.3.64 NA NA NA NA

Windows

®

Server
2003
Driver

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

(continued)

Red Hat
Enterprise
Linux® 3
Driver

2.10.10.1 2.20.4.4 NA 2.20.4.7

2.10.10.1 2.20.4.4 NA 2.20.4.7

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

®

SUSE
Linux
Enterprise
Server
(versions 9
and 10)

PERC 4e/DC

The PERC 4e/DC supports the following PowerEdge systems: 800, 830, 850, 1800, 1850, 1900, 1950,

2800, 2850, 2900, 2950, 2970, 6800, and 6850.

Table 8-2 shows the other elements supported by the PERC 4e/DC.

Table 8-2. Storage Management Service Supported Elements: PERC 4/e DC

Storage
Management
Service

1.1 4.3 513T 5.46 6.41.2.32 2.10.7 NA NA NA

1.2 4.4 521Q 5.48 6.46.2.32

2.0 5.0 521X 5.48 6.46.2.32

Dell
OpenManage
Version

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 55

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server 2003
Driver

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

2.10.7 2.20.4.4 NA NA

2.10.10.1 2.20.4.4 NA 2.20.4.7

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

Table 8-2. Storage Management Service Supported Elements: PERC 4/e DC

(continued)

Storage
Management
Service

2.1 5.1 521X 5.48 6.46.2.32

2.2 5.2 522A NA 6.46.2.32

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server 2003
Driver

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

2.10.10.1 2.20.4.4 NA 2.20.4.7

NA 2.20.4.4 NA 2.20.4.7

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

PERC 3/DC

The PERC 3/DC supports the following PowerEdge systems: 1650, 2600, 2650, 4600, 6600, and 6650.

Table 8-3 shows the other elements supported by the PERC 3/DC.

Table 8-3. Storage Management Service Supported Elements: PERC 3/DC

Storage
Management
Service

1.1 4.3 1970 5.46 6.41.2.32 2.10.7 NA NA NA

1.2 4.4 198Q 5.48 6.46.2.32

2.0 5.0 198X 5.48 6.46.2.32

2.1 5.1 198X 5.48 6.46.2.32

2.2 5.2 199A NA 6.46.2.32

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server 2003
Driver

(32-bit)

6.41.2.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

2.10.7 2.20.4.4 NA NA

2.10.10.1 2.20.4.4 NA NA

2.10.10.1 2.20.4.4 NA NA

NA 2.20.4.4 NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

56 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

PERC 3/QC

The PERC 3/QC supports the following PowerEdge systems: 2600, 2650, 4600, 6600, and 6650.

Table 8-4 shows the other elements supported by the PERC 3/QC.

Table 8-4. Storage Management Service Supported Elements: PERC 3/QC

Storage
Management
Service

1.1 4.3 1970 5.46 6.41.2.32 2.10.7 NA NA NA

1.2 4.4 198Q 5.48 6.46.2.32

2.0 5.0 198X 5.48 6.46.2.32

2.1 5.1 198X 5.48 6.46.2.32

2.2 5.2 199A NA 6.46.2.32

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server 2003
Driver

(32-bit)

6.41.2.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

2.10.7 2.20.4.4 NA NA

2.10.10.1 2.20.4.4 NA NA

2.10.10.1 2.20.4.4 NA NA

NA 2.20.4.4 NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 57

PERC 4/Di

The PERC 4/Di supports the following PowerEdge systems: 1750 and 2600.

Table 8-5 shows the other elements supported by the PERC 4/Di.

Table 8-5. Storage Management Service Supported Elements: PERC 4/Di

Storage
Management
Service

1.1 on a
PowerEdge 1750

1.1 on a
PowerEdge 2600

1.2 on a
PowerEdge 1750

1.2 on a
PowerEdge 2600

2.0 on a
PowerEdge 1750

2.0 on a
PowerEdge 2600

2.1 on a
PowerEdge 1750

2.1 on a
PowerEdge 2600

Dell
OpenManage
Version

4.3 4130 5.46 6.41.2.32 2.10.7 NA NA NA

4.3 2.500 5.46 6.41.2.32 2.10.7 NA NA NA

4.4 421Q 5.48 6.46.2.32

4.4 251Q 5.48 6.46.2.32

5.0 421W 5.48 6.46.2.32

5.0 251X 5.48 6.46.2.32

5.1 421W 5.48 6.46.2.32

5.1 251X 5.48 6.46.2.32

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003 Driver

(32-bit)

6.41.2.32
(64-bit)

(32-bit)

6.41.2.32
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

2.10.7 2.20.4.4 NA NA

2.10.7 2.20.4.4 NA NA

2.10.10.1 2.20.4.4 NA NA

2.10.10.1 2.20.4.4 NA NA

2.10.10.1 2.20.4.4 NA NA

2.10.10.1 2.20.4.4 NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

58 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-5. Storage Management Service Supported Elements: PERC 4/Di

(continued)

Storage
Management
Service

2.2 on a
PowerEdge 2600

2.2 on a
PowerEdge 1750

Dell
OpenManage
Version

5.2 252A NA 6.46.2.32

5.2 422A NA 6.46.2.32

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003 Driver

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

NA 2.20.4.4 NA NA

NA 2.20.4.4 NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

CERC ATA 100 4/CH

The CERC ATA 100 4/CH supports the following PowerEdge systems: 600SC, 650, and 1600SC

Table 8-6 shows the other elements supported by the CERC ATA 100 4/CH.

Table 8-6. Storage Management Service Supported Elements: CERC ATA 100 4/CH

Storage
Management
Service

1.1 4.3 6.62 5.46 6.41.2.32 Native NA NA NA

1.2 4.4 6.62 5.46 6.41.2.32 2.10.1 2.10.1 NA NA

2.0 5.0 6.62 5.46 6.41.2.32 2.10.1 2.10.1 NA NA

2.1 5.1 6.62 5.46 6.41.2.32 2.10.1 2.10.1 NA NA

2.2 5.2 6.62 NA 6.41.2.32 NA 2.10.1 NA NA

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

Red Hat
Enterprise
Linux 3
Driver

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 59

PERC 3/Di

The PERC 3/Di supports the following PowerEdge systems: 1650, 2650, and 4600.

Table 8-7 show the other elements supported by the PERC 3/Di.

Table 8-7. Storage Management Service Supported Elements: PERC 3/Di

Storage
Management
Service*

1.1 on a
PowerEdge 1650

1.1 on a
PowerEdge 2650

1.1 on a
PowerEdge 4600

1.2 on a
PowerEdge 1650

1.2 on a
PowerEdge 2650

1.2 on a
PowerEdge 4600

2.0 on a
PowerEdge 1650

2.0 on a
PowerEdge 2650

2.0 on a
PowerEdge 4600

2.1 on a
PowerEdge 1650

2.1 on a
PowerEdge 2650

2.1 on a
PowerEdge 4600

2.2 on a
PowerEdge 1650

Dell
OpenManage
Version

4.3 2.8.0.6092 2.8.0.6085 2.8.0.6085 1.1.4* NA NA NA

4.3 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4* NA NA NA

4.3 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4* NA NA NA

4.4 2.8.0.6092 2.8.0.6085* 2.8.0.6085 1.1.4* 1.1.5.2372NA NA

4.4 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4* 1.1.5.2372NA NA

4.4 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4* 1.1.5.2372NA NA

5.0 2.8.0.6098 2.8.0.6085* 2.8.0.6085* 1.1.4* 1.1.5.2392NA NA

5.0 2.8.0.6098 2.8.0.6085* 2.8.0.6085* 1.1.4* 1.1.5.2392NA NA

5.0 2.8.0.6098 2.8.0.6085* 2.8.0.6085* 1.1.4* 1.1.5.2392NA NA

5.1 2.8.0.6098 2.8.0.6085* 2.8.0.6085* 1.1.4* 1.1.5.2392NA NA

5.1 2.8.0.6098 2.8.0.6085* 2.8.0.6085* 1.1.4* 1.1.5.2392NA NA

5.1 2.8.0.6098 2.8.0.6085* 2.8.0.6085* 1.1.4* 1.1.5.2392NA NA

5.2 2.8.1-

PERC
Firmware
Version

6098

Windows
2000
Driver

NA 2.8.0.6084 NA 1.1.5.237

Windows
Server
2003
Driver

Red Hat
Enterprise
Linux 3
Driver

Red Hat
Enterprise
Linux 4
Driver

2.1

Red Hat
Enterprise
Linux
Server 5
Driver

NA NA

SUSE
Linux
Enterprise
Server
(version 9
and 10)

60 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-7. Storage Management Service Supported Elements: PERC 3/Di

(continued)

Storage
Management
Service*

2.2on a
PowerEdge 2650

2.2 on a
PowerEdge 4600

* The 1.1.4 Linux driver is included in the Red Hat Package Manager (RPM) 2302.

Dell
OpenManage
Version

5.2 2.8.1-

5.2 2.8.1-

PERC
Firmware
Version

6098

6098

Windows
2000
Driver

NA 2.8.0.6084 NA 1.1.5.237

NA 2.8.0.6084 NA 1.1.5.237

Windows
Server
2003
Driver

Red Hat
Enterprise
Linux 3
Driver

Red Hat
Enterprise
Linux 4
Driver

2.1

2.1

PERC 4/IM

The PERC 4/IM supports the following PowerEdge systems: 1655MC and 1855.

Table 8-8 shows the other elements supported by the PERC 4/IM.

Table 8-8. Storage Management Service Supported Elements: PERC 4/IM

Storage
Management
Service

1.1 on
PowerEdge
1655MC

1.0.1 on
PowerEdge
1855

1.2 on
PowerEdge
1655MC

1.2 on
PowerEdge
1855

2.0 on
PowerEdge
1655MC

Dell
OpenManage
Version

4.3 1.00.12.00

4.1.4 1.03.23.90 1.09.11 1.09.11 Native NA NA NA

4.4 1.00.12.00

4.4 1.03.23.90 1.09.11 1.09.11 Native Native NA NA

5.0 1.03.23.90 1.08.06 Native NA NA NA NA

PERC
Firmware
Version

1.00.0c.00 Hex

1.00.0c.00 Hex

Windows
2000
Driver

1.08.06 1.08.18

1.08.06 1.08.18

Windows
Server
2003
Driver

(Native)

(Native)

Red Hat
Enterprise
Linux 3
Driver

NA NA NA NA

NA NA NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

NA NA

NA NA

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE
Linux
Enterprise
Server
(version 9
and 10)

SUSE
Linux
Enterprise
Server
(version 9
and 10)

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 61

Table 8-8. Storage Management Service Supported Elements: PERC 4/IM

(continued)

Storage
Management
Service

2.0 on
PowerEdge
1855

2.1 on
PowerEdge
1655MC

2.1 on
PowerEdge
1855

2.2 on
PowerEdge
1655MC

2.2 on
PowerEdge
1855

Dell
OpenManage
Version

5.0 1.03.23.90 1.09.11 1.09.11 Native Native NA NA

5.1 1.03.23.90 1.08.06 Native NA NA NA NA

5.1 1.03.23.90 1.09.11 1.09.11 Native Native NA NA

5.2 1.03.23.90 NA Native NA NA NA NA

5.2 1.03.23.90 NA 1.09.11 NA Native NA NA

PERC 4/SC

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

Red Hat
Enterprise
Linux 3
Driver

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE
Linux
Enterprise
Server
(version 9
and 10)

The PERC 4/SC supports the following PowerEdge systems: 600SC, 650, 700, 750, 800, 830, 850,
1600SC, 1800, and 1850.

Table 8-9 shows the other elements supported by the PERC 4/SC.

Table 8-9. Storage Management Service Supported Elements: PERC 4/SC

Storage
Management
Service

1.1 4.3 3500 5.46 6.41.2.32 2.10.7 NA NA NA

1.2 4.4 351Q 5.48 6.46.2.32

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000 Driver

Windows
Server 2003
Driver

(32-bit)

6.46.3.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

2.10.7 2.20.4.4 NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

62 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

SUSE Linux
Enterprise
Server
(version 9
and 10)

Table 8-9. Storage Management Service Supported Elements: PERC 4/SC

(continued)

Storage
Management
Service

2.0 5.0 351X 5.48 6.46.2.32

2.1 5.1 351X 5.48 6.46.2.32

2.2 5.2 352B NA 6.46.2.32

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000 Driver

Windows
Server 2003
Driver

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

2.10.10.1 2.20.4.4 NA NA

2.10.10.1 2.20.4.4 NA NA

NA 2.20.4.4 NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

CERC SATA 1.5/6 Channel

The CERC SATA 1.5/6 Channel supports the following PowerEdge systems: 700, 750, 800, 830, 850, and 1800.

Table 8-10 shows the other elements supported by the CERC SATA 1.5/6 Channel.

Table 8-10. Storage Management Service Supported Elements: CERC SATA 1.5/6 Channel

Storage
Management
Service

1.1 4.3 2.8.0.7403 2.8.0.7010 2.8.0.7010 1.1.4* NA NA NA

1.2 4.4 4.1.0.7406 4.1.0.7010 4.1.0.7010

2.0 5.0 4.1.0.7417 4.1.0.7010 4.1.0.7010

Dell
OpenManage
Version

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 63

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

(32-bit)

4.1.1.7035
(64-bit)

(32-bit)

4.1.1.7038
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

1.1.4* NA NA NA

1.1.4* 1.1.5-2372 NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

Table 8-10. Storage Management Service Supported Elements: CERC SATA 1.5/6 Channel

(continued)

Storage
Management
Service

2.1 5.1 4.1.0.7417 4.1.0.7010 4.1.0.7010

2.2 5.2 4.1.0.7417 NA 4.1.0.7010

* The 1.1.4 Linux driver is included in the Red Hat Package Manager (RPM) 2302.

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

(32-bit)

4.1.1.7038
(64-bit)

(32-bit)

4.1.1.7038
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

1.1.4* 1.1.5-2372 NA NA

NA 1.1.5-2392 NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

PERC 4e/Di

The PERC 4e/DI supports the following PowerEdge systems: 2800, 2850, 6800, and 6850.

Table 8-11 shows the other elements supported by the PERC 4e/Di.

Table 8-11. Storage Management Service Supported Elements: PERC 4e/Di

Storage
Management
Service

1.1 4.3 5130 5.46 6.41.2.32 2.10.7 NA NA NA

1.2 4.4 521Q 5.48 6.46.2.32

2.0 5.0 521X 5.48 6.46.2.32

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

2.10.7 2.20.4.4 NA NA

2.10.10.1 2.20.4.4 NA 2.20.4.7

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

SUSE Linux
Enterprise
Server
(version 9
and 10)

64 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-11. Storage Management Service Supported Elements: PERC 4e/Di

(continued)

Storage
Management
Service

2.1 5.1 521X 5.48 6.46.2.32

2.2 5.2 522A NA 6.46.2.32

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

2.10.10.1 2.20.4.4 NA 2.20.4.7

NA 2.20.4.4 NA 2.20.4.7

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

PERC 4e/Si

The PERC 4e/Si supports the following PowerEdge system: 1850.

Table 8-12 show the other elements supported by the PERC 4e/Si.

Table 8-12. Storage Management Service Supported Elements: PERC 4e/Si

Storage
Management
Service

1.1 4.3 5130 5.46 6.41.2.32 2.10.7 NA NA NA

1.2 4.4 521Q 5.48 6.46.2.32

2.0 5.0 521X 5.48 6.46.2.32

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

2.10.7 2.20.4.4 NA NA

2.10.10.1 2.20.4.4 NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 65

Table 8-12. Storage Management Service Supported Elements: PERC 4e/Si

(continued)

Storage
Management
Service

2.1 5.1 521X 5.48 6.46.2.32

2.2 5.2 522A NA 6.46.2.32

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

(32-bit)

6.46.3.64
(64-bit)

(32-bit)

6.46.3.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

2.10.10.1 2.20.4.4 NA NA

NA 2.20.4.4 NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

PERC 5/E Adapter

The PERC 5/E Adapter supports the following PowerEdge systems: 840, 860, 1850, 1900, 1950, 2850,
2900, 2950, 2970, 6800, 6850, and 6950.

Table 8-13 shows the other elements supported by the PERC 5/E Adapter.

Table 8-13. Storage Management Service Supported Elements: PERC 5/E Adapter

Storage
Management
Service

1.4 4.5.1 5.0.1 1.18.00.32 1.18.0.32

2.0 5.0 5.0.1 1.18.00.32 1.18.0.32

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

(32-bit)

1.18.0.64

(64-bit)

(32-bit)

1.18.0.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

00.00.02.00 00.00.02.00 NA 00.00.02.00

00.00.02.03 00.00.02.03 NA 00.00.02.05

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

66 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-13. Storage Management Service Supported Elements: PERC 5/E Adapter

(continued)

Storage
Management
Service

2.1 5.1 5.0.1 1.18.00.32 1.18.0.32

2.2 5.2 5.1.1 2.8.0.32 2.8.0.32

NOTE: The RAID cards support both 32- and 64-bit versions of Red Hat Enterprise Linux operating system.

However, ia64 versions are not supported. Also, the RAID cards support only 64-bit versions of the SUSE Linux
Enterprise Server operating systems.

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

(32-bit)

1.18.0.64
(64-bit)

(32-bit)

2.8.0.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

00.00.02.03 00.00.02.03 NA 00.00.02.05

NA 00.00.03.06 00.00.03.06 00.00.03.06

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

PERC 5/i Adapter

The PERC 5/i Adapter supports the following PowerEdge systems: 840, 6850, and 6950.

Table 8-14 shows the other elements supported by the PERC 5/i Adapter.

Table 8-14. Storage Management Service Supported Elements: PERC 5/i Adapter

Storage
Management
Service

2.0 5.0 5.0.1 1.18.00.32 1.18.0.32

2.1 5.1 5.0.1 1.18.00.32 1.18.0.32

2.2 5.2 5.1.1 2.8.0.32 2.8.0.32

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

(32-bit)

1.18.0.64
(64-bit)

(32-bit)

1.18.0.64
(64-bit)

(32-bit)

2.8.0.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

00.00.02.03 00.00.02.03 NA 00.00.02.05

00.00.02.03 00.00.02.03 NA 00.00.02.05

NA 00.00.03.06 00.00.03.06 00.00.03.06

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

SUSE
Linux
Enterprise
Server
(version 9
and 10)

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 67

PERC 5/i Integrated

The PERC 5/i Integrated supports the following PowerEdge systems: 1900, 1950, 2900, 2950, and 2970.

Table 8-15 shows the other elements supported by the PERC 5/i Integrated.

Table 8-15. Storage Management Service Supported Elements: PERC 5/i Integrated

Storage
Management
Service

2.0 5.0 5.0.1 1.18.00.32 1.18.0.32

2.1 5.1 5.0.1 1.18.00.32 1.18.0.32

2.2 5.2 5.1.1 2.8.0.32 2.8.0.32

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

(32-bit)

1.18.0.64
(64-bit)

(32-bit)

1.18.0.64
(64-bit)

(32-bit)

2.8.0.64
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

00.00.02.03 00.00.02.03 NA 00.00.02.05

00.00.02.03 00.00.02.03 NA 00.00.02.05

NA 00.00.03.06 00.00.03.06 00.00.03.06

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE
Linux
Enterprise
Server
(version 9
and 10)

68 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

SAS 5/iR Adapter

The SAS 5/iR Adapter supports the following PowerEdge systems: 840, 860, 1900, and 6950.

Table 8-16 shows the other elements supported by the SAS 5/iR Adapter.

Table 8-16. Storage Management Service Supported Elements: SAS 5/iR Adapter

Storage
Management
Service

2.0 5.0 00.06.50.00/06.

2.1 5.1 00.06.50.00/06.

2.2 5.2 00.10.47.00.06.

Dell
OpenManage
Vers ion

PERC
Firmware/BIOS
Version

06.00.02

06.00.02

12.02.00

Windows
2000
Driver

1.21.08.00 1.21.08.00 02.06.32 03.02.63 NA 03.02.63

1.21.08.00 1.21.08.00 02.06.32 03.02.63 NA 03.02.63

1.24.0.2 1.24.0.2 NA 03.02.83.12 4.00.00.0003.02.83.12

Windows
Server
2003
Driver

Red Hat
Enterprise
Linux 3
Driver

Red Hat
Enterprise
Linux 4
Driver

SAS 5/iR Integrated

The SAS 5/iR Integrated supports the following PowerEdge system: 1955.

Table 8-17 shows the other elements supported by the SAS 5/iR Integrated.

Table 8-17. Storage Management Service Supported Elements: SAS 5/iR Integrated

Storage
Management
Service

2.0 5.0 00.06.50.00/

2.1 5.1 00.06.50.00/

2.2 5.2 00.10.47.00.

Dell
OpenManage
Version

PERC
Firm­ware/BIOS
Version

06.06.00.02

06.06.00.02

06.12.02.00

Windows
2000
Driver

1.21.08.00 1.21.08.00 2.06.32 3.02.63 NA 3.02.63

1.21.08.00 1.21.08.00 2.06.32 3.02.63 NA 3.02.63

1.24.0.2 1.24.0.2 NA 3.02.83.12 4.00.00.00 03.02.83.12

Windows
Server
2003
Driver

Red Hat
Enterprise
Linux 3
Driver

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE
Linux
Enterprise
Server
(version 9
and 10)

(version 9)

4.00.00.00
(version 10)

SUSE
Linux
Enterprise
Server
(version 9
and 10)

(version 9)

4.00.00.00
(version 10)

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 69

SAS 5/i Integrated

The SAS 5/i Integrated controller supports the following PowerEdge systems: 1950, 2900, 2950, and 2970.

Table 8-18 shows the other elements supported by the SAS 5/i Integrated controller.

Table 8-18. Storage Management Service Supported Elements: SAS 5/i Integrated

Storage
Manage­ment
Service

2.0 5.0 00.06.40.00/

2.1 5.1 00.06.40.00/

2.2 5.2 00.10.47.00.

Dell
OpenManage
Version

PERC
Firm­ware/BIOS
Version

06.06.00.01

06.06.00.01

06.12.02.00

Windows
2000
Driver

1.21.08.00 1.21.08.00 02.06.32 03.02.63 NA 03.02.63

1.21.08.00 1.21.08.00 02.06.32 03.02.63 NA 03.02.63

1.24.0.2 1.24.0.2 NA 03.02.83.12 4.00.00.00 03.02.83.12

Windows
Server
2003
Driver

Red Hat
Enterprise
Linux 3
Driver

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE
Linux
Enterprise
Server
(version 9
and 10)

(version 9)

4.00.00.00
(version 10)

SAS 5/E Adapter

The SAS 5/E Adapter supports the following PowerEdge systems: 1800, 1850, 1900, 1950, 2800, 2850,
2900, 2950, 2970, 6800, 6850, and 6950

Table 8-19 shows the other elements supported by the SAS 5/E Adapter.

Table 8-19. Storage Management Service Supported Elements: SAS 5/E Adapter

Storage
Manage­ment
Service

2.0 5.0 00.06.40.00/

2.1 5.1 00.06.40.00/

2.2 5.2 00.10.47.00.

Dell
OpenManage
Version

PERC
Firm­ware/BIOS
Version

06.06.00.01

06.06.00.01

06.12.02.00

Windows
2000
Driver

1.21.08.00 1.21.08.00 02.06.32 03.02.63 NA 03.02.63

1.21.08.00 1.21.08.00 02.06.32 03.02.63 NA 03.02.63

1.24.0.2 1.24.0.2 NA 03.02.83.12 4.00.00.00 03.02.83.12

Windows
Server 2003
Driver

Red Hat
Enterprise
Linux 3
Driver

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

(version 9)

4.00.00.00
(version 10)

70 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

LSI Logic 1020/1030 Ultra320 SCSI Adapter

LSI Logic 1020/1030 Ultra320 SCSI adapter supports the following PowerEdge system: 2970

Table 8-20 shows the other elements supported by LSI Logic 1020/1030 Ultra320 SCSI adapter.

Table 8-20. Storage Management Service Supported Elements: LSI Logic 1020/1030 Ultra320 SCSI Adapter

Storage
Manage­ment
Service

2.2 5.2 NOTE:

Dell
OpenManage
Version

PERC
Firm­ware/BIOS
Version

See the
appropriate
readme file
for the latest
information.

Windows
2000
Driver

1.21.25.00 1.21.25.00 NA 3.02.83.01 3.02.83.01

Windows
Server 2003
Driver

Red Hat
Enterprise
Linux 3
Driver

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

CERC SATA 1.5/2S

The CERC SATA 1.5/2s supports the following PowerEdge systems: 800 and 1800.

Table 8-21 show the other elements supported by the CERC SATA 1.5/2S.

Table 8-21. Storage Management Service Supported Elements: CERC SATA 1.5/2S

Storage
Management
Service*

1.1 4.3 NA 6.00.048 6.00.048 NA NA NA NA

1.2 4.4 NA 6.00.050 6.00.050 NA NA NA NA

2.0 5.0 NA 6.00.050 6.00.050 NA NA NA NA

2.1 5.1 NA 6.00.050 6.00.050 NA NA NA NA

2.2 5.2 NA NA 6.0.50.5

* The 1.1.4 Linux driver is included in the Red Hat Package Manager (RPM) 2302.

Dell
OpenManage
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

(32-bit)

6.0.3643.4
(64-bit)

Red Hat
Enterprise
Linux 3
Driver

NA NA NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE
Linux
Enterprise
Server
(version 9 and

10)

SUSE Linux
Enterprise
Server
(version 9
and 10)

(version 9)

3.03.15
(version 10)

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 71

LSI 1020/1030 Embedded SCSI Controller

This embedded SCSI controller is an onboard chip. It supports the following systems: 1600SC, 1750,
1800, 1850, 2600, 2650, 2800, 2850, 6800, 6850, and 7250.

Table 8-22 and Table 8-23 show the other elements supported by the LSI 1020/1030.

Table 8-22. Storage Management Service Supported Elements: LSI 1020

Storage
Management
Service

1.1 on a
PowerEdge
1600SC

1.2 on a
PowerEdge
1600SC

2.0 on a
PowerEdge
1600SC

2.1 on a
PowerEdge
1600SC

2.2 on a
PowerEdge
1600SC

Table 8-23. Storage Management Service Supported Elements: LSI 1030

Storage
Management
Service

1.1 on
PowerEdge
1750

1.1 on
PowerEdge
2600

Dell
OpenManage
Version

4.3 1.03.04.00 1.08.19 1.08.18

4.4 1.03.23 1.09.11 1.09.11

5.0 1.03.23 1.09.11 1.09.11

5.1 1.03.23 1.09.11 1.09.11

5.2 1.03.23 NA Native NA Native NA NA

Dell
OpenManage
Version

4.3 1.01.61.00 1.08.19 1.08.18

4.3 1.01.61.00 1.08.19 1.08.18

PERC
Firmware
Version

PERC
Firmware
Version

Windows
2000
Driver

Windows
2000
Driver

Windows
Server
2003
Driver

(Native)

(Native)

(Native)

(Native)

Windows
Server
2003
Driver

(Native)

(Native)

Red Hat
Enterprise
Linux 3
Driver

NA NA NA NA

2.05.11.03 Native NA NA

2.05.11.03 Native NA NA

2.05.11.03 Native NA NA

Red Hat
Enterprise
Linux 3
Driver

NA NA NA NA

NA NA NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

SUSE Linux
Enterprise
Server
(version 9
and 10)

72 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-23. Storage Management Service Supported Elements: LSI 1030

(continued)

Storage
Management
Service

1.2 on a
PowerEdge
1750

1.2 on a
PowerEdge
2600

2.0 on a
PowerEdge
1750

2.0 on a
PowerEdge
2600

2.1 on a
PowerEdge
1750

2.1 on a
PowerEdge
2600

2.2 on a
PowerEdge
1750

2.2 on a
PowerEdge
2600

Dell
OpenManage
Version

4.4 1.03.23 1.09.11 1.09.11

4.4 1.03.23 1.09.11 1.09.11

5.0 1.03.23 1.09.11 1.09.11

5.0 1.03.23 1.09.11 1.09.11

5.1 1.03.23 1.09.11 1.09.11

5.1 1.03.23 1.09.11 1.09.11

5.2 1.01.61.00 NA Native NA NA NA NA

5.2 1.01.61.00 NA Native NA NA NA NA

PERC
Firmware
Version

Windows
2000
Driver

Windows
Server
2003
Driver

(Native)

(Native)

(Native)

(Native)

(Native)

(Native)

Red Hat
Enterprise
Linux 3
Driver

2.05.11.03 Native NA NA

2.05.11.03 Native NA NA

2.05.11.03 Native NA NA

2.05.11.03 Native NA NA

2.05.11.03 Native NA NA

2.05.11.03 Native NA NA

Red Hat
Enterprise
Linux 4
Driver

Red Hat
Enterprise
Linux
Server 5
Driver

SUSE Linux
Enterprise
Server
(version 9
and 10)

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 73

74 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Network Interface Controllers and Supported Operating Systems

Overview

The drivers that are required for a Network Interface Card (NIC) depend on the operating system
that is installed on your system.

Table 9-1 shows the relationship between NICs supported by Dell™ OpenManage™ Server
Administrator and the drivers that they require on each supported operating system.

For a list of Server Administrator supported operating systems, see the tables in
"Server Administrator Supported Applications and Systems."

NOTE: Starting with Dell™ OpenManage™ version 4.3, the Dell OpenManage Systems Management CD has

been replaced by the Dell PowerEdge Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

NIC Drivers and Operating Systems

To determine required drivers for NIC systems management, locate your NIC manufacturer in
Table 9-1 and the operating system that is installed on your system.

In Table 9-1, "NA" indicates that the driver is supplied by the operating system rather than by the
manufacturer of the NIC.

9

Network Interface Controllers and Supported Operating Systems 75

Table 9-1. NIC Manufacturers and Drivers Required for Supported Operating Systems

NIC Product Name Microsoft

Windows®
2000

3COM

®

3C98x

NA NA NA NA NA NA

®

Microsoft
Windows 2003

®

Red Hat
Enterprise

®

3

Linux

Red Hat
Enterprise
Linux 4

Family of Adapters

NOTE: Dell no

longer supports this
NIC.

Alteon ACEnic

NA NA NA NA NA NA

Copper Gigabit

NOTE: Dell no

longer supports this
NIC.

Broadcom
NetXtreme Family
of Adapters

®

Intel
EtherExpress
Family of Adapters

7.100
(7.7 family of
adapters)

6.0 8.0.17

®

7.100 (7.7 family
of adapters)

(Intel PRO/100
Adapters)

8.4.21
(Intel PRO/1000
Adapters)

7.4.12
(7.7 family of

3.10 Broadcom
driver

adapters)

NA NA (Intel

PRO/100
Adapters)

5.7.6.1(Intel
PRO/1000
Adapters)

Red Hat
Enterprise
Linux Server 5

See the
appropriate
readme file for
the latest
information.

See the
appropriate
readme file for
the latest
information.

®

SUSE

Linux
Enterprise
Server (version 9
and 10)

3.37
(Broadcom
Tigon3
ethernet
driver)

3.4.14p1-NAPI
(Intel PRO/100
Network
Driver)

6.2.15-NAPI
(Intel
PRO/1000
Network
Driver)

76 Network Interface Controllers and Supported Operating Systems

10

Remote Access Service Availability

Overview

Although all supported operating systems for Server Administrator support remote access, remote
access availability is system-dependent. The Remote Access Service is supported on the following
Dell™ PowerEdge™ systems only: 700, 750, 800, 830, 840, 850, 860, 1600SC, 1650, 1655MC, 1750,
1800, 1850, 1855, 1900, 1950, 1955, 2600, 2650, 2800, 2850, 2900, 2950, 2970, 4600, 6600, 6650,
6800, 6850, and 6950.

The Server Administrator GUI does not display any services on your system that are not available for
that system or for that system configuration.

NOTE: Starting with Dell OpenManage™ version 4.3, the Systems Management CD has been replaced by the

Dell PowerEdge Installation and Server Management CD. References in this guide to the Systems
Management CD are for Dell OpenManage versions 3.0 through 4.2.

RAC Types

The remote access controller (RAC) cards that are available for specific Dell PowerEdge systems are:
DRAC III, DRAC III/XT, ERA, ERA/O, ERA/MC (for Dell PowerEdge 1655MC) DRAC 4/I (for
PowerEdge 1850, 2800, and 2850), DRAC 4/P (for PowerEdge 800, 830, 840, 850, 860, 1800, 6800,
and 6850), DRAC/MC (for PowerEdge 1855 and 1955), and DRAC 5 (for PowerEdge 1900, 1950,
2900, 2950, 2970, and 6950).

NOTE: The DRAC III occupies a PCI slot, and has a modem, a battery, and an external AC power connection

unlike the other RACs.

Availability of RACs on Specific PowerEdge Systems

Table 10-1 shows the RACs that are available on specific PowerEdge systems.

NOTE: The ERA/MC is supported only on PowerEdge 1655MC systems.

Table 10-1. RACs Availability on Specific PowerEdge Systems

PowerEdge System DRAC III ERA ERA/O DRAC III/XT DRAC 4 DRAC/MC DRAC 5

700 X

750 X

800 X

Remote Access Service Availability 77

Table 10-1. RACs Availability on Specific PowerEdge Systems

PowerEdge System DRAC III ERA ERA/O DRAC III/XT DRAC 4 DRAC/MC DRAC 5

830 X

840 X

850 X

860 X

1600SC X

1650 X X

1750 X

1800 X

1850 X

1855 X

1900 X

1950 X

1955 X

2600 X

2650 X

2800 X

2850 X

2900 X

2950 X

2970 X

4600 X

6600 X

6650 X

6800 X

6850 X

6950 X

(continued)

78 Remote Access Service Availability

RAC Firmware Versions

Table 10-2 shows the firmware version required for each RAC that is offered on the corresponding
Systems Management CD.

Table 10-2. RAC Firmware Version by Systems Management CD Version

Systems
Management
Version

3.0 1.10 NA NA NA NA

3.0.1 1.10 NA NA NA NA

3.0.2 1.10 1.05 NA NA NA

3.1 1.20 1.05 1.10 NA NA

3.1.1 1.20 1.05 1.20 NA NA

3.2 1.30 1.07 1.20 NA NA

3.2.2 1.30 1.07 1.20 1.30 NA

NA NA 1.21 NA NA NA

3.3 2.0 2.0 2.0 2.0 NA

3.4 2.2 2.2 2.2 2.2 NA

3.5 2.5 2.5 2.5 2.5 NA

3.6 3.0 3.0 3.0 3.0 NA

3.7 3.10 3.10 3.10 3.10 NA

3.8 3.12 3.12 3.12 3.12 NA

4.0.1 NA NA NA NA 1.0

4.1 3.14 3.14 3.14 3.14 1.0

4.1.1 NA NA NA NA 1.0

4.1.2 NA NA NA NA 1.0

4.1.3 NA NA NA NA 1.0

4.1.4 NA NA NA NA NA

4.2 3.20 3.20 3.20 3.20 1.1

CD

DRAC III ERA ERA/O DRAC III/XT DRAC 4

Firmware Version

Remote Access Service Availability 79

Table 10-3 shows the firmware version required for each RAC that is offered on the corresponding
Dell PowerEdge Server Update Utility CD.

Table 10-3. RAC Firmware Version by Server Update Utility CD Version

Server
Update
Utility CD
Version

4.3 3.2.1 3.20 3.20 3.20 1.2 1.1.0 NA

4.4 3.3.0 3.3.0 3.3.0 3.3.0 1.30 1.1.1 NA

4.5 3.3.0 3.3.0 3.3.0 3.3.0 1.30 1.2.0 NA

5.0 3.353.353.353.351.351.3 1.0

5.1 3.353.353.353.351.351.3 1.0

5.1.1NANANANANANA1.0

5.2 3.353.353.353.351.501.4 1.20

Firmware Version

DRAC III ERA ERA/O DRAC III/XT DRAC 4 DRAC/MC DRAC 5

80 Remote Access Service Availability

Historical Release Information for Legacy Systems

Overview

11

The following sections contain historical information about releases of the Dell OpenManage™
Server Agent running on supported Microsoft

®

Novell
record of features and resolved issues for releases of Server Agent only. For the complete text of
readme.txt files, see the Dell Support website at support.dell.com.

You can find additional information on more recent systems management applications in the Server
Administrator readme.txt found on the Systems Management CDs, version 3.0 or later.

NetWare® operating systems. The following excerpts from previous readme.txt files show a

®

Windows®, Red Hat® Enterprise Linux, and

Server Agent 4.5

The following subsections contain requirements, features, and open issues for Server Agent version 4.5.

Release date: October 2001

Requirements

Supported systems: Dell™ PowerEdge™ 1500SC

Operating Systems

• Microsoft Windows NT® Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000
Advanced Server)

• Novell NetWare 5.

•Red Hat Linux

®

x

7.1

NOTE: Server Agent is not supported on a PowerEdge 1500SC system running either the Red Hat Linux 7.0

operating system or the Novell NetWare 4.x operating system.

New in Server Agent Version 4.5

Support was added for the PowerEdge 1500SC system.

Historical Release Information for Legacy Systems 81

Server Agent 4.4.1

The following subsections contain requirements, features, and open issues for Server Agent version 4.4.1.

Release date: September 2001

Requirements

Supported systems: Dell PowerEdge 300, 350, 500SC, 1300, 1400, 1550, 2300, 2400, 2450, 2500, 2550,
4300, 4350, 4400, 6300, 6350, 6400, 6450, and 8450

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000
Advanced Server)

• Novell NetWare 4.

•Red Hat Linux 7.0

NOTE: Server Agent is not supported on a PowerEdge 500SC system running the Red Hat Linux 7.0 operating system.

New in Server Agent Version 4.4.1

This release contains the following new features and changes:

• Support for Red Hat Linux 7.1 SBE (Kernels 2.4.3-6 and 2.4.3-12) with prebuilt device drivers

• Dynamic Kernel Support for Red Hat Linux

• Removal of support for the DMI management protocol

• In the Server Agent MIB file
field for each trap

• In the Server Agent event configuration file
"Dell_Server3_Baseboard_Agent" to "Server_Agent," and replacement of "Dell" by "Server" in the

Short Descr

x

or 5.

x

10892.mib

field for each event

, replacement of "Dell" by "Server" in the annotation TYPE

10892evt.cfg

, the changing of the OID_ALIAS value from

82 Historical Release Information for Legacy Systems

Server Agent 4.4.0

The following subsections contain requirements, features, and open issues for Server Agent version 4.4.0.

Release date: July 2001

Requirements

Supported systems: Dell PowerEdge 350, 500SC, and 1550

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000
Advanced Server)

• Novell NetWare 4.

• Red Hat Linux 7.0; Kernel version: 2.2.16; Red Hat Linux SNMP agent: ucd-snmp version 4.1.2-8smux

New in Server Agent Version 4.4.0

This release adds support for the following Dell systems and features:

• PowerEdge 500SC

• PowerEdge 1550 with the Intel

• PowerEdge 350 watchdog support

x

or 5.x

®

Pentium® III microprocessor

Server Agent 4.3.0

Version 4.3.0 is the first release of Server Agent that combines supported operating systems for Microsoft
Windows, Novell NetWare, and Red Hat Linux. All of these supported operating systems are
documented in this readme.txt file.

Release date: March 2001

Requirements

Supported systems: Dell PowerEdge 300, 350, 1300, 1400, 1550, 2300, 2400, 2450, 2500, 2550, 4300,
4350, 4400, 6300, 6350, 6400, 6450, and 8450

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000
Advanced Server)

• Novell NetWare 4.

• Red Hat Linux 7.0; Kernel version: 2.2.16; Red Hat Linux SNMP agent: ucd-snmp version 4.1.2-8smux

x

or 5.x

Historical Release Information for Legacy Systems 83

New in Server Agent Version 4.3.0

This release adds support for the following Dell systems:

• PowerEdge 2500

• PowerEdge 2550

Server Agent 4.3.0 Resolved Issues

• Hung server alerts for PowerEdge 8450 systems

When you configure the hung server action for a Dell PowerEdge 8450 system, the system either
performs a system reset or a recycle system power action.

• PowerEdge 350 issues

This release addressed the following Dell PowerEdge 350 issues that were originally addressed by
Dell OpenManage Server Agent 4.2.0 Update 1:

– Changes thresholds for the -12 volt (V) voltage probe on the system board. These new thresholds

prevent erroneous probe failures and warnings.

– Corrects erroneous fan failure reports in the event log.

– Corrects system crashes at start-up caused by incorrect event log record length.

– Disables the chassis identification feature.

•Dell PowerVault™ 2

This release addresses the following PowerVault 2
addressed by Server Agent 4.2.0 Update 1:

xx

S SCSI disk systems and SNMP

xx

S SCSI disk system issue that was originally

– Allows Dell PowerEdge systems attached to the PowerVault 2

SNMP requests for information. Under certain rare circumstances, some Dell systems with
PowerVault 2

xx

S attached were not responding to SNMP requests.

xx

S SCSI disk system to respond to

Server Agent 4.2.2

The following subsections contain requirements, features, and open issues for Server Agent version 4.2.2.

Release date: February 2001

Requirements

Supported systems: Dell PowerEdge 300, 350, 1300, 1400, 1550, 2300, 2400, 2450, 4300, 4350, 4400,
6300, 6350, 6400, 6450, and 8450

84 Historical Release Information for Legacy Systems

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000
Advanced Server)

• Novell NetWare 4.

x

or 5.x

New and Resolved Issues in Server Agent Version 4.2.2

Dell OpenManage Server Agent 4.2.2 now supports the Dell PowerEdge 350 system. In addition,
Dell OpenManage Server Agent 4.2.2 resolves the following issues:

• Incorrect current sensor data

– In rare circumstances Dell OpenManage Server Agent incorrectly reported data for current

(amperage) sensors. Incorrect amperage readings may have been reported for the following
PowerEdge systems: 4300, 4350, 4400, 6300, 6350, 6400, and 6450.

• SNMP time-outs with PowerVault 2

– In rare circumstances the Dell OpenManage Server Agent SNMP interface stops responding when

a Dell PowerVault 2
also stop responding.

xx

S storage system is attached to a system. The DMI and CIM interfaces may

xx

S SCSI disk systems

Server Agent 4.2.1

The following subsections contain requirements, features, and open issues for Server Agent version 4.2.1.

Release date: December 2000

Requirements

Supported systems: Dell PowerEdge 1300, 1400, 1550, 2300, 2400, 2450, 4300, 4350, 4400, 6300, 6350,
6400, 6450, and 8450

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000
Advanced Server)

• Novell NetWare 4.

x

or 5.x

New in Server Agent Version 4.2.1

Added support for PowerEdge 1550 system

Historical Release Information for Legacy Systems 85

Resolved Issues for Server Agent Version 4.2.1

Table 11-1. Resolved Issues for Server Agent Version 4.2.1

Problem Solution

IT Assistant is unable to perform a remote flash
BIOS update for the PowerEdge 300 system.

Server Agent reports an error message that values
are incorrect for CPU voltage threshold values for
the PowerEdge 8450 system on systems with a
CPU speed of 700 MHz and higher.

Server Agent 4.0 did not implement the 96 alert
parameter correctly in the local response agent.

Intermittent incorrect fan probe readings of zero
RPMs cause faulty alerts to be generated. Invalid
fan probe readings also compromise the usability
of Server Agent.

Seven-character service tags display incorrectly. Formerly, certain combinations of characters and numbers in the

False power supply fan readings. Server Agent
reports high power supply fan RPM readings. The
readings exceed the upper failure threshold and
are reported as failures.

Server Agent 4.2.1 enables IT Assistant to perform a remote
flash BIOS update for the PowerEdge 300 system.

Server Agent 4.2.1 reports correct CPU voltage threshold values.

Server Agent 4.2.1 correctly parses the %ALERT parameter.
The %ALERT parameter can now be located anywhere in the
command line and can optionally be enclosed in double quotes
when the user wants to pass the alert message to the command
line as a single string.

Server Agent 4.2.1 prevents false alerts for fan probes based on
incorrect readings of fan RPM values. This update also
addresses usability issues caused by these incorrect fan RPM
values. The incorrect fan RPM readings originate on PowerEdge
systems that report systems management information to the
management console using Server Agent version 4.0.

seven-character service tag either did not display correctly or did
not display at all. Server Agent 4.2.1 displays service tags correctly.

Server Agent 4.2.1 corrects the problem of false fan probe alerts.

Server Agent 4.2.0

The following subsections contain requirements, features, and open issues for Server Agent version 4.2.0.

Release date: December 2000

Requirements

Supported systems: Dell PowerEdge 300, 1300, 1400, 1550, 2300, 2400, 2450, 4300, 4350, 4400, 6300,
6350, 6400, 6450, and 8450

Operating Systems

Red Hat Linux 7.0 (Kernel version: 2.2.16), Red Hat Linux SNMP agent: ucd-snmp version 4.1.2-8smux
or later

86 Historical Release Information for Legacy Systems

Glossary

The following list defines or identifies technical
terms, abbreviations, and acronyms used in your
system documents.

A

Abbreviation for ampere(s).

AC

Abbreviation for alternating current.

AC power switch

A switch with two AC power inputs that provides
AC power redundancy by failing over to a standby
AC input in the event of a failure to the primary AC input.

access

Refers to the actions a user can take on a variable value.
Examples include read-only and read-write.

ACL

Abbreviation for access control list. ACL files are text
files that contain lists that define who can access
resources stored on a Novell

adapter card

®

Web server.

An expansion card that plugs into an expansion-card
connector on the system's system board. An adapter
card adds some specialized function to the system by
providing an interface between the expansion bus and
a peripheral device. Examples of adapter cards include
network cards, sound cards, and SCSI adapters.

ADB

Abbreviation for assign database.

AGP

Abbreviation for advanced graphics port.

ASCII

Acronym for American Standard Code for Information
Interchange. A text file containing only characters from
the ASCII character set (usually created with a text
editor, such as Notepad in Microsoft

®

Windows®), is

called an ASCII file.

ASIC

Acronym for application-specific integrated circuit.

ASPI

Acronym for advanced SCSI programming interface.

asset tag code

An individual code assigned to a system, usually by a
system administrator, for security or tracking purposes.

attribute

An attribute, or property, contains a specific piece of
information about a manageable component.
Attributes can be combined to form groups. If an
attribute is defined as read-write, it may be defined by
a management application.

autoexec.bat file

The

autoexec.bat

file is executed when you boot your

system (after executing any commands in the

config.sys

file). This start-up file contains commands
that define the characteristics of each device connected
to your system, and it finds and executes programs
stored in locations other than the active directory.

backup

A copy of a program or data file. As a precaution, you
should back up your system's hard drive on a regular
basis. Before making a change to the configuration of
your system, you should back up important start-up
files from your operating system.

Glossary 87

baud rate

A measurement of data transmission speed.
For example, modems are designed to transmit data at
one or more specified baud rate(s) through the COM
(serial) port of a system.

beep code

A diagnostic message in the form of a pattern of beeps
from your system's speaker. For example, one beep,
followed by a second beep, and then a burst of three
beeps is beep code 1-1-3.

BGA

Abbreviation for ball grid array, an integrated circuit
(IC) package that uses an array of solder balls, instead
of pins, to connect to a system board.

binary

A base-2 numbering system that uses 0 and 1 to
represent information. The system performs
operations based on the ordering and calculation of
these numbers.

BIOS

Acronym for basic input/output system. Your system's
BIOS contains programs stored on a flash memory chip.
The BIOS controls the following:

• Communications between the microprocessor and
peripheral devices, such as the keyboard and the
video adapter

• Miscellaneous functions, such as system messages

bit

The smallest unit of information interpreted by
your system.

BMC

Abbreviation for baseboard management controller,
which is a controller that provides the intelligence in
the IPMI structure.

boot routine

When you start your system, it clears all memory,
initializes devices, and loads the operating system.
Unless the operating system fails to respond, you can
reboot (also called warm boot) your system by pressing
<Ctrl><Alt><Del>; otherwise, you must perform a
cold boot by pressing the reset button or by turning the
system off and then back on.

bootable diskette

You can start your system from a diskette. To make a
bootable diskette, insert a diskette in the diskette drive,
type

sys a:

at the command line prompt, and press
<Enter>. Use this bootable diskette if your system will
not boot from the hard drive.

bpi

Abbreviation for bits per inch.

bps

Abbreviation for bits per second.

BTU

Abbreviation for British thermal unit.

bus

An information pathway between the components of a
system. Your system contains an expansion bus that
allows the microprocessor to communicate with
controllers for all the various peripheral devices
connected to the system. Your system also contains an
address bus and a data bus for communications
between the microprocessor and RAM.

byte

Eight contiguous bits of information, the basic data
unit used by your system.

C

Abbreviation for Celsius.

CA

Abbreviation for certification authority.

88 Glossary

cache

A fast storage area that keeps a copy of data or
instructions for quicker data retrieval. For example,
your system's BIOS may cache ROM code in faster
RAM. Or, a disk-cache utility may reserve RAM in
which to store frequently accessed information from
your system's disk drives; when a program makes a
request to a disk drive for data that is in the cache, the
disk-cache utility can retrieve the data from RAM faster
than from the disk drive.

CIM

Acronym for Common Information Model, which is a
model for describing management information from
the DMTF. CIM is implementation independent,
allowing different management applications to collect
the required data from a variety of sources. CIM
includes schemas for systems, networks, applications
and devices, and new schemas will be added. It provides
mapping techniques for interchange of CIM data with
MIB data from SNMP agents.

capability

Refers to the actions that an object can perform, or
actions that can be taken on a managed object.
For example, if a card is hot-pluggable, it is capable of
being replaced while the system power is on.

CDRAM

Abbreviation for cached DRAM, which is a high-speed
DRAM memory chip developed by Mitsubishi that
includes a small SRAM cache.

CD-ROM

Abbreviation for compact disc read-only memory.
CD drives use optical technology to read data from CDs.
CDs are read-only storage devices; you cannot write
new data to a CD with standard CD drives.

CHAP

Acronym for Challenge-Handshake Authentication
Protocol, an authentication scheme used by PPP
servers to validate the identity of the originator of the
connection upon connection or any time later.

chip

A set of microminiaturized, electronic circuits that are
designed for use as processors and memory in systems.
Small chips can hold from a handful to tens of
thousands of transistors. They look like tiny chips of
aluminum, no more than 1/16 inch square by 1/30 inch
thick, which is where the term "chip" came from. Large
chips, which can be more than a half inch square, hold
millions of transistors. It is actually only the top one
thousandth of an inch of a chip's surface that holds the
circuits. The rest of it is just a base.

CIMOM

Acronym for common information model object manager.

CI/O

Abbreviation for comprehensive input/output.

CLI

Abbreviation for command line interface.

cm

Abbreviation for centimeter(s).

CMOS

Acronym for complementary metal-oxide
semiconductor. In systems, CMOS memory chips are
often used for NVRAM storage.

COM

n

The device names for the first through fourth serial
ports on your system are COM1, COM2, COM3, and
COM4. The default interrupt for COM1 and COM3
is IRQ4, and the default interrupt for COM2 and
COM4 is IRQ3. Therefore, you must be careful when
configuring software that runs a serial device so that
you don't create an interrupt conflict.

config.sys file

The

config.sys

(before running any commands in the

file is executed when you boot your system

autoexec.bat

file). This start-up file contains commands that specify
which devices to install and which drivers to use. This
file also contains commands that determine how the
operating system uses memory and controls files.

Glossary 89

ConsoleOne

Novell ConsoleOne is a Java-based foundation for
graphical utilities that manage and administer network
resources from different locations and platforms.
ConsoleOne provides a single point of control for all
Novell and external products.

cpi

Abbreviation for characters per inch.

CPU

Abbreviation for central processing unit. See also
microprocessor.

controller

A chip that controls the transfer of data between the
microprocessor and memory or between the
microprocessor and a peripheral device such as a disk
drive or the keyboard.

control panel

The part of the system that contains indicators and
controls, such as the power switch, hard drive access
indicator, and power indicator.

conventional memory

The first 640 KB of RAM. Conventional memory is
found in all systems. Unless they are specially designed,
MS-DOS

®

programs are limited to running in

conventional memory.

COO

Abbreviation for cost of ownership.

cooling unit

Sets of fans or other cooling devices in a system chassis.

coprocessor

A chip that relieves the system's microprocessor of
specific processing tasks. A math coprocessor, for
example, handles numeric processing. A graphics
coprocessor handles video rendering.

CRC

Abbreviation for cyclic redundancy code, which is a
number derived from, and stored or transmitted with,
a block of data in order to detect corruption. By
recalculating the CRC and comparing it to the value
originally transmitted, the receiver can detect some
types of transmission errors.

CSR

Abbreviation for certificate signing request.

cursor

A marker, such as a block, underscore, or pointer that
represents the position at which the next keyboard or
mouse action will occur.

DAT

Acronym for digital audio tape.

dB

Abbreviation for decibel(s).

dBA

Abbreviation for adjusted decibel(s).

DBS

Abbreviation for Demand Based Switching. DBS is power
management performed by switching to a low power
state (frequency and voltage) when the processor
utilization is low. It maintains application performance
while lowering the average system power.

90 Glossary

DC

Abbreviation for direct current.

Also, abbreviation for Dual Channel.

device driver

A program that allows the operating system or some
other program to interface correctly with a peripheral
device, such as a printer. Some device drivers—such as
network drivers—must be loaded from the config.sys
file (with a device= statement) or as memory-resident
programs (usually, from the autoexec.bat file).
Others—such as video drivers—must load when you
start the program for which they were designed.

DHCP

Abbreviation for Dynamic Host Configuration Protocol,
a protocol that provides a means to dynamically
allocate IP addresses to computers on a LAN.

DIMM

Acronym for dual in-line memory module. A small
circuit board containing DRAM chips that connects to
the system board.

DIN

Acronym for Deutsche Industrie Norm which is the
standards-setting organization for Germany. A DIN
connector is a connector that conforms to one of the
many standards defined by DIN. DIN connectors are
used widely in personal computers. For example, the
keyboard connector for personal computers is a
DIN connector.

DIP

Acronym for dual in-line package. A circuit board, such
as a system board or expansion card, may contain DIP
switches for configuring the circuit board. DIP switches
are always toggle switches, with an on position and an
off position.

directory

Directories help keep related files organized on a disk
in a hierarchical, "inverted tree" structure. Each disk
has a "root" directory; for example, a

C:\>

prompt
normally indicates that you are at the root directory of
hard drive C. Additional directories that branch off of
the root directory are called subdirectories.
Subdirectories may contain additional directories
branching off of them.

display adapter

See video adapter.

DKS

Abbreviation for dynamic kernel support.

DMA

Abbreviation for direct memory access. A DMA
channel allows certain types of data transfer between
RAM and a device to bypass the microprocessor.

DMTF

Abbreviation for Distributed Management Task Force,
a consortium of companies representing hardware and
software providers.

dpi

Abbreviation for dots per inch.

DPMS

Abbreviation for Display Power Management
Signaling. A standard developed by the Video
Electronics Standards Association (VESA

®

) that
defines the hardware signals sent by a video controller
to activate power management states in a monitor.
A monitor is said to be DPMS-compliant when it is
designed to enter a power management state after
receiving the appropriate signal from a system's
video controller.

DRAC

Acronym for Dell™ Remote Access Controller.

Glossary 91

DRAM

Acronym for dynamic random-access memory. A
system's RAM is usually made up entirely of DRAM
chips. Because DRAM chips cannot store an electrical
charge indefinitely, your system continually refreshes
each DRAM chip in the system.

DRMK

Acronym for Dell Real Mode Kernel.

drive-type number

Your system can recognize a number of specific hard
drives. Each is assigned a drive-type number that is
stored in NVRAM. The hard drive(s) specified in your
system's System Setup program must match the actual
drive(s) installed in the system. The System Setup
program also allows you to specify physical parameters
(logical cylinders, logical heads, cylinder number, and
logical sectors per pack) for drives not included in the
table of drive types stored in NVRAM.

DTE

Abbreviation for data terminal equipment. Any device,
such as a computer system, that can send data in digital
form by means of a cable or communications line. The
DTE is connected to the cable or communications line
through a data communications equipment (DCE)
device, such as a modem.

ECC

Abbreviation for error checking and correction.

ECP

Abbreviation for Extended Capabilities Port.

EDO

Acronym for extended data output dynamic random
access memory which is a type of DRAM that is faster
than conventional DRAM. EDO RAM can start
fetching the next block of memory at the same time
that it sends the previous block to the microprocessor.

EEPROM

Acronym for electrically erasable programmable
read-only memory.

EIDE

Abbreviation for enhanced integrated drive electronics.
EIDE devices add one or more of the following
enhancements to the traditional IDE standard:

• Data transfer rates of up to 16 MB/sec

• Support for drives other than just hard drives, such
as CD and tape drives

• Support for hard drives with capacities greater than
528 MB

• Support for up to two controllers, each with up to
two devices attached

EISA

Acronym for Extended Industry-Standard Architecture,
a 32-bit expansion-bus design. The expansion-card
connectors in an EISA system are also compatible with
8- or 16-bit ISA expansion cards.

To avoid a configuration conflict when installing an
EISA expansion card, you must use the EISA
Configuration Utility. This utility allows you to specify
which expansion slot contains the card and obtains
information about the card's required system resources
from a corresponding EISA configuration file.

EMC

Abbreviation for electromagnetic compatibility.

EMI

Abbreviation for electromagnetic interference.

EMM

Abbreviation for expanded memory manager. A utility
that uses extended memory to emulate expanded
memory on systems with an x86 or higher
microprocessor.

92 Glossary

EMS

Abbreviation for Expanded Memory Specification.

EPP

Abbreviation for Enhanced Parallel Port which
provides improved bidirectional data transmission.
Many devices are designed to take advantage of the EPP
standard, especially devices, such as network or SCSI
adapters that connect to the parallel port of a
portable computer.

EPROM

Acronym for erasable programmable read-only memory.

extended memory

RAM above 1 MB. Most software that can use it, such
as the Windows operating system, requires that
extended memory be under the control of an XMM.

external cache memory

A RAM cache using SRAM chips. Because SRAM chips
operate at several times the speed of DRAM chips, the
microprocessor can retrieve data and instructions faster
from external cache memory than from RAM.

ERA

Abbreviation for embedded remote access.

ERA/MC

Abbreviation for embedded remote access modular
computer. See modular system.

ERA/O

Abbreviation for embedded remote access option.

ESD

Abbreviation for electrostatic discharge.

ESM

Abbreviation for embedded systems management.

expanded memory

A technique for accessing RAM above 1 MB. To enable
expanded memory on your system, you must use an
EMM. You should configure your system to support
expanded memory only if you run application programs
that can use (or require) expanded memory.

expansion bus

Your system contains an expansion bus that allows the
microprocessor to communicate with controllers for
peripheral devices, such as a network card or an
internal modem.

expansion-card connector

A connector on the system's system board or riser board
for plugging in an expansion card.

F

Abbreviation for Fahrenheit.

FAT

Acronym for file allocation table. FAT and FAT32 are
file systems that are defined as follows:

• FAT — A file system used by MS-DOS, Windows 3.x,

Windows 95, and Windows 98. Windows NT® and
Windows 2000 also can use the FAT file system.
The operating system maintains a table to keep
track of the status of various segments of disk space
used for file storage.

• FAT32 — A derivative of the FAT file system. FAT32
supports smaller cluster sizes than FAT, thus providing
more efficient space allocation on FAT32 drives.

FCC

Abbreviation for Federal Communications Commission.

FEPROM

Acronym for flash erasable programmable read-only
memory. Flash memory is a kind of nonvolatile storage
device similar to EEPROM, but the erasing is done only
in blocks or the entire chip.

Fibre Channel

A data transfer interface technology that allows for
high-speed I/O and networking functionality in a single
connectivity technology. The Fibre Channel Standard
supports several topologies, including Fibre Channel
Point-to-Point, Fibre Channel Fabric (generic
switching topology), and Fibre Channel Arbitrated
Loop (FC_AL).

Glossary 93

firmware

Software (programs or data) that has been written onto
read-only memory (ROM). Firmware can boot and
operate a device. Each controller contains firmware
which helps provide the controller's functionality.

flash bios

A BIOS that is stored in flash memory rather than in
ROM. A flash BIOS chip can be updated in place,
whereas a ROM BIOS must be replaced with a
newer chip.

flash memory

A type of EEPROM chip that can be reprogrammed
from a utility on diskette while still installed in a
system; most EEPROM chips can only be rewritten
with special programming equipment.

format

To prepare a hard drive or diskette for storing files. An
unconditional format deletes all data stored on the disk.

FPBGA

Abbreviation for field programmable gate array, a
programmable logic chip (PLD) with a high density
of gates.

GB

Abbreviation for gigabyte(s). A gigabyte equals
1024 megabytes or 1,073,741,824 bytes.

gcc

Abbreviation for gnu C compiler.

graphics coprocessor

See coprocessor.

graphics mode

A video mode that can be defined as x horizontal by y
vertical pixels by z colors.

GUI

Acronym for graphical user interface.

h

Abbreviation for hexadecimal. A base-16 numbering
system, often used in programming to identify
addresses in the system's RAM and I/O memory
addresses for devices. The sequence of decimal
numbers from 0 through 16, for example, is expressed
in hexadecimal notation as: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A,
B, C, D, E, F, 10. In text, hexadecimal numbers are
often followed by h.

FRU

Abbreviation for field replaceable unit.

ft

Abbreviation for feet.

FTP

Abbreviation for file transfer protocol.

g

Abbreviation for gram(s).

G

Abbreviation for gravities.

94 Glossary

HBA

Abbreviation for host bus adapter. A PCI adapter card
that resides in the system whose only function is to
convert data commands from PCI-bus format to
storage interconnect format (examples: SCSI, Fibre
Channel) and communicate directly with hard drives,
tape drives, CD drives, or other storage devices.

heat sink

A metal plate with metal pegs or ribs that help dissipate
heat. Most microprocessors include a heat sink.

HMA

Abbreviation for high memory area. The first 64 KB of
extended memory above 1 MB. A memory manager
that conforms to the XMS can make the HMA a direct
extension of conventional memory. Also see XMM.

host adapter

A host adapter implements communication between
the system's bus and the controller for a peripheral
device. (hard drive controller subsystems include
integrated host adapter circuitry.) To add a SCSI
expansion bus to your system, you must install or
connect the appropriate host adapter.

ID

Abbreviation for identification.

IDE

Abbreviation for Integrated Drive Electronics. IDE is
a computer system interface, used primarily for hard
drives and CDs.

hot plug

The ability to remove and replace a redundant part
while the system is still running. Also called a "hot spare."

HPFS

Abbreviation for the High Performance File System
option in the Windows NT operating systems.

HTTP

Abbreviation for Hypertext Transfer Protocol. HTTP
is the client-server TCP/IP protocol used on the World
Wide Web for the exchange of HTML documents.

HTTPS

Abbreviation for HyperText Transmission Protocol,
Secure. HTTPS is a variant of HTTP used by Web
browsers for handling secure transactions. HTTPS is a
unique protocol that is simply SSL underneath HTTP.
You need to use "https://" for HTTP URLs with SSL,
whereas you continue to use "http://" for HTTP URLs
without SSL.

Hz

Abbreviation for hertz.

ICES

Abbreviation for Interface-Causing Equipment
Standard (in Canada).

ICMP

Abbreviation for Internet Control Message Protocol.
ICMP is a TCP/IP protocol used to send error and
control messages.

ICU

Abbreviation for ISA Configuration Utility.

I/O

Abbreviation for input/output. The keyboard is an
input device, and a printer is an output device. In
general, I/O activity can be differentiated from
computational activity. For example, when a program
sends a document to the printer, it is engaging in
output activity; when the program sorts a list of terms,
it is engaging in computational activity.

IHV

Abbreviation for independent hardware vendor. IHVs
often develop their own MIBs for components that they
manufacture.

interlacing

A technique for increasing video resolution by only
updating alternate horizontal lines on the screen.
Because interlacing can result in noticeable screen
flicker, most users prefer noninterlaced video adapter
resolutions.

internal microprocessor cache

An instruction and data cache built in to the
microprocessor.

IP address

Abbreviation for Internet Protocol address. See TCP/IP.

IPMI

Abbreviation for Intelligent Platform Management
Interface, which is an industry standard for management
of peripherals used in enterprise computers based on
Intel architecture. The key characteristic of IPMI is
that inventory, monitoring, logging, and recovery
control functions are available independent of the
main processors, BIOS, and operating system.

Glossary 95

IPX

Abbreviation for internetwork packet exchange.

KB

Abbreviation for kilobyte(s), 1024 bytes.

IRQ

Abbreviation for interrupt request. A signal that data
is about to be sent to or received by a peripheral device
travels by an IRQ line to the microprocessor. Each
peripheral connection must be assigned an IRQ
number. For example, the first serial port in your
system (COM1) is assigned to IRQ4 by default. Two
devices can share the same IRQ assignment, but you
cannot operate both devices simultaneously.

ISA

Acronym for Industry-Standard Architecture. A 16-bit
expansion bus design. The expansion-card connectors
in an ISA system are also compatible with 8-bit ISA
expansion cards.

ISV

Abbreviation for independent software vendor.

ITE

Abbreviation for information technology equipment.

Java

A cross-platform programming language developed by
Sun Microsystems.

KB/sec

Abbreviation for kilobyte(s) per second.

Kbit(s)

Abbreviation for kilobit(s), 1024 bits.

Kbit(s)/sec

Abbreviation for kilobit(s) per second.

key combination

A command requiring you to press multiple keys at the
same time. For example, you can reboot your system
by pressing the <Ctrl><Alt><Del> key combination.

kg

Abbreviation for kilogram(s), 1000 grams.

kHz

Abbreviation for kilohertz, 1000 hertz.

LAN

Acronym for local area network. A LAN system is
usually confined to the same building or a few nearby
buildings, with all equipment linked by wiring
dedicated specifically to the LAN.

JSSE

Abbreviation for Java Secure Socket Extension.

jumper

Jumpers are small blocks on a circuit board with two or
more pins emerging from them. Plastic plugs
containing a wire fit down over the pins. The wire
connects the pins and creates a circuit. Jumpers provide
a simple and reversible method of changing the
circuitry in a printed circuit board.

K

Abbreviation for kilo-, indicating 1000.

96 Glossary

lb

Abbreviation for pound(s).

LCC

Abbreviation for leaded or leadless chip carrier.

LIF

Acronym for low insertion force. Some systems use LIF
sockets and connectors to allow devices, such as the
microprocessor chip, to be installed or removed with
minimal stress to the device.

LED

Abbreviation for light-emitting diode. An electronic
d ev ic e th a t li g h ts u p wh e n a c ur re n t i s p as s e d t h r ou g h it .

local bus

On a system with local-bus expansion capability,
certain peripheral devices (such as the video adapter
circuitry) can be designed to run much faster than they
would with a traditional expansion bus. Some local-bus
designs allow peripherals to run at the same speed and
with the same width data path as the system's
microprocessor.

LPT

n

The device names for the first through third parallel
printer ports on your system are LPT1, LPT2, and LPT3.

LRA

Abbreviation for local response agent.

m

Abbreviation for meter(s).

mA

Abbreviation for milliampere(s).

mAh

Abbreviation for milliampere-hour(s).

MB/sec

Abbreviation for megabytes per second.

Mbps

Abbreviation for megabits per second.

MBR

Abbreviation for master boot record.

MCA

Abbreviation for Micro Channel Architecture, which is
designed for multiprocessing. MCA eliminates
potential conflicts that arise when installing new
peripheral devices. MCA is not compatible with either
EISA or XT bus architecture, so older cards cannot be
used with it.

memory

A system can contain several different forms of
memory, such as RAM, ROM, and video memory.
Frequently, the word memory is used as a synonym for
RAM; for example, an unqualified statement such as
"a system with 16 MB of memory" refers to a system
with 16 MB of RAM.

managed system

A managed system is any system that is monitored and
managed using Server Administrator. Systems running
Server Administrator can be managed locally or
remotely through a supported Web browser. See
remote management system.

math coprocessor

See coprocessor.

Mb

Abbreviation for megabit.

MB

Abbreviation for megabyte(s). The term megabyte
means 1,048,576 bytes; however, when referring to hard
drive storage, the term is often rounded to mean
1,000,000 bytes.

memory address

A specific location, usually expressed as a hexadecimal
number, in the system's RAM.

memory manager

A utility that controls the implementation of memory
in addition to conventional memory, such as extended
or expanded memory.

memory module

A small circuit board containing DRAM chips that
connects to the system board.

MHz

Abbreviation for megahertz.

Glossary 97

MIB

Acronym for management information base. The MIB
is used to send detailed status/commands from or to an
SNMP managed device.

microprocessor

The primary computational chip inside the system that
controls the interpretation and execution of arithmetic
and logic functions. Software written for one
microprocessor must usually be revised to run on
another microprocessor. CPU is a synonym for
microprocessor.

MPEG

Acronym for Motion Picture Experts Group. MPEG is
a digital video file format.

ms

Abbreviation for millisecond(s).

MS-DOS

Acronym for Microsoft Disk Operating System.

MTBF

Abbreviation for mean time between failures.

MIDI

Acronym for musical instrument digital interface.

mm

Abbreviation for millimeter(s).

modem

A device that allows your system to communicate with
other systems over telephone lines.

modular system

A system that can include multiple server modules.
Each server module functions as an individual system.
To function as a system, a server module is inserted
into a chassis which includes power supplies, fans, a
system management module, and at least one network
switch module. The power supplies, fans, system
management module, and network switch module are
shared resources of the server modules in the chassis.
See server module.

MOF

Acronym for managed object format, which is an ASCII
file that contains the formal definition of a CIM schema.

mouse

A pointing device that controls the movement of the
cursor on a screen. Mouse-aware software allows you to
activate commands by clicking a mouse button while
pointing at objects displayed on the screen.

multifrequency monitor

A monitor that supports several video standards.
A multifrequency monitor can adjust to the frequency
range of the signal from a variety of video adapters.

mV

Abbreviation for millivolt(s).

name

The name of an object or variable is the exact string
that identifies it in an SNMP Management
Information Base (MIB) file or in a CIM Management
Object File (MOF).

NDIS

Abbreviation for Network Driver Interface
Specification.

NIC

Acronym for network interface controller.

NIF

Acronym for network interface function. This term is
equivalent to NIC.

NMI

Abbreviation for nonmaskable interrupt. A device
sends an NMI to signal the microprocessor about
hardware errors, such as a parity error.

98 Glossary

noninterlaced

A technique for decreasing screen flicker by
sequentially refreshing each horizontal line on the
screen.

ns

Abbreviation for nanosecond(s), one billionth of a second.

NTFS

Abbreviation for the Windows NT File System option in
the Windows NT operating system. NTFS is an advanced
file system designed for use specifically within the
Windows NT operating system. It supports file system
recovery, extremely large storage media, and long file
names. It also supports object-oriented applications by
treating all files as objects with user-defined and system­defined attributes. See also FAT and FAT32.

NTLM

Abbreviation for Windows NT LAN Manager. NTLM
is the security protocol for the Windows NT operating
system.

NuBus

Proprietary expansion bus used on Apple Macintosh
personal computers.

NVRAM

Acronym for nonvolatile random-access memory.
Memory that does not lose its contents when you turn
off your system. NVRAM is used for maintaining the
date, time, and system configuration information.

OID

Abbreviation for object identifier. An implementation­specific integer or pointer that uniquely identifies an
object.

online access service

A service that typically provides access to the Internet,
e-mail, bulletin boards, chat rooms, and file libraries.

OTP

Abbreviation for one-time programmable.

PAM

Acronym for Pluggable Authentication Modules.
PAM allows system administrators to set an
authentication policy without having to recompile
authentication programs.

parallel port

An I/O port used most often to connect a parallel
printer to your system. You can usually identify a
parallel port on your system by its 25-hole connector.

parameter

A value or option that you specify to a program.
A parameter is sometimes called a switch or an argument.

partition

You can divide a hard drive into multiple physical
sections called partitions with the fdisk command.
Each partition can contain multiple logical drives.
After partitioning the hard drive, you must format each
logical drive with the format command.

PC card

A credit-card sized, removable module for portable
computers standardized by PCMCIA. PC Cards are
also known as "PCMCIA cards." PC Cards are 16-bit
devices that are used to attach modems, network
adapters, sound cards, radio transceivers, solid state
disks and hard disks to a portable computer. The PC
Card is a "plug and play" device, which is configured
automatically by the Card Services software.

PCI

Abbreviation for Peripheral Component Interconnect.
The predominant 32-bit or 64-bit local-bus standard
developed by Intel Corporation.

PCMCIA

Personal Computer Memory Card International
Association. An international trade association that has
developed standards for devices, such as modems and
external hard drives, that can be plugged into
portable computers.

Glossary 99

PERC

Acronym for PowerEdge Expandable RAID controller.

peripheral device

An internal or external device—such as a printer, a disk
drive, or a keyboard—connected to a system.

PKIS

Abbreviation for Novell Public Key Infrastructure
Services.

PLCC

Abbreviation for plastic leaded chip carrier.

PGA

Abbreviation for pin grid array, a type of
microprocessor socket that allows you to remove the
microprocessor chip.

physical memory array

The physical memory array is the entire physical
memory of a system. Variables for physical memory
array include maximum size, total number of memory
slots on the motherboard, and total number of
slots in use.

physical memory array mapped

The physical memory array mapped refers to the way
physical memory is divided.

For example, one mapped area may have 640 KB and
the other mapped area may have between 1 MB
and 127 MB.

PIC

Acronym for programmable interrupt controller.

PIP

Acronym for peripheral interchange program.

pixel

A single point on a video display. Pixels are arranged in
rows and columns to create an image. A video
resolution, such as 640 x 480, is expressed as the
number of pixels across by the number of pixels up
and down.

PKCS #7

Abbreviation for Public Key Cryptography Standard #7.
PKCS #7 is an RSA Data Security, Inc., standard for
encapsulating signed data such as a certificate chain.

Plug and Play

An industry-standard specification that makes it easier
to add hardware devices to personal computers. Plug
and Play provides automatic installation and
configuration, compatibility with existing hardware,
and dynamic support of mobile
computing environments.

PME

Abbreviation for Power Management Event. A PME is
a pin on a peripheral component interconnect that
allows a PCI device to assert a wake event.

POST

Acronym for power-on self-test. Before the operating
system loads when you turn on your system, the POST
tests various system components such as RAM, the disk
drives, and the keyboard.

power supply

An electrical system that converts AC current from the
wall outlet into the DC currents required by the system
circuitry. The power supply in a personal computer
typically generates multiple voltages.

power unit

A set of power supplies in a system chassis.

ppm

Abbreviation for pages per minute.

PPP

Abbreviation for Point-to-Point Protocol.

100 Glossary