Dell OpenManage Server Administrator Version 5.2 Compatibility Guide
Dell™ OpenManage™
Server Administrator Version 5.2
Compatibility Guide
www.dell.com | support.dell.com
Notes and Notices
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
___________________
Information in this document is subject to change without notice.
© 2003–2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Pow er Ed ge, Power Vau lt, and OpenManage are trademarks of Dell Inc.; Microsoft, Windows,
Windows NT, Windows Server, and MS-DOS are registered trademarks of Microsoft Corporation; Novell, NetWare, and SUSE are registered
trademarks of Novell Inc.; Red Hat, Red Hat Linux, and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc.; Intel, Pentium,
Itanium, and EtherExpress are registered trademarks of Intel Corporation; 3COM is a registered trademark of 3Com Corporation; VMware is
a registered trademark of VMware Inc.; VESA is a registered trademark of Video Electronics Standards Association; OS/2 is a registered
trademark of International Business Machines Corporation; UNIX is a registered trademark of The Open Group in the United States and other
countries.
Server Administrator includes software developed by the Apache Software Foundation (www.apache.org). Server Administrator utilizes the
OverLIB JavaScript library. This library can be obtained from www.bosrup.com.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
February 2007
www.dell.com | support.dell.com
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
What’s New in Dell OpenManage Version 5.2?
Purpose of This Guide
Update of Compatibility Guide
Supported Instrumentation
Supported Operating Systems
Supported Browsers
Supported GUI Languages
Other Documents You Might Need
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
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. . . . . . . . . . . . . . . . . . . . . . . 10
. . . . . . . . . . . . . . . . . . 7
2 Server Administrator Services . . . . . . . . . . . . . . . . . . . . 13
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Descriptions of Server Administrator Services
Instrumentation Service
Remote Access Service
Storage Management Service
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Logs
. . . . . . . . . . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . . . . . 14
Available Services on Supported Operating Systems
. . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . 14
3 Systems Management Standards Availability . . . . . . . . . . 17
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Availability on Supported Systems
Availability on Supported Operating Systems
. . . . . . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . . . . . . . . . 18
Contents 3
4 Server Administrator Supported Applications
and Systems
Version Number Information. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Compatible Systems and Applications by Installation and
Server Management CD Version
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . . . . . . . . . . . . 20
Device Drivers and Red Hat Enterprise Linux Kernel Support
. . . . . . . . . 43
5 Server Agent Supported Applications and Systems. . . . . . 45
6 Hardware Instrumentation Package Supported
Applications and Systems
. . . . . . . . . . . . . . . . . . . . . . . 47
7 BIOS Update Requirements . . . . . . . . . . . . . . . . . . . . . . 49
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Minimum Requirements for BIOS Update Support
Downloading the Latest BIOS Packages
Minimum Required and Latest Available BIOS for Update by System
. . . . . . . . . . . . . . . 49
. . . . . . . . . . . . . . . . . . 49
. . . . . 51
8 RAID Controller Supported Servers,
Operating Systems, Firmware, and Driver Versions
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Key to Table Footnotes
. . . . . . . . . . . . . . . . . . . . . . . . . . . 54
. . . . . . 53
4 Contents
PERC 4/DC
PERC 4e/DC
PERC 3/DC
PERC 3/QC
PERC 4/Di
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
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CERC ATA 100 4/CH
PERC 3/Di
PERC 4/IM
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
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PERC 4/SC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
CERC SATA 1.5/6 Channel
PERC 4e/Di
PERC 4e/Si
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
PERC 5/E Adapter
PERC 5/i Adapter
PERC 5/i Integrated
SAS 5/iR Adapter
SAS 5/iR Integrated
SAS 5/i Integrated
SAS 5/E Adapter
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
LSI Logic 1020/1030 Ultra320 SCSI Adapter
CERC SATA 1.5/2S
LSI 1020/1030 Embedded SCSI Controller
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
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9 Network Interface Controllers and Supported
Operating Systems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
NIC Drivers and Operating Systems
. . . . . . . . . . . . . . . . . . . . . . . 75
10 Remote Access Service Availability . . . . . . . . . . . . . . . . 77
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
RAC Types
Availability of RACs on Specific PowerEdge Systems
RAC Firmware Versions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
. . . . . . . . . . . . . 77
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Contents 5
11 Historical Release Information for Legacy Systems. . . . . . 81
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Server Agent 4.5
Requirements
New in Server Agent Version 4.5
Server Agent 4.4.1
Requirements
New in Server Agent Version 4.4.1
Server Agent 4.4.0
Requirements
New in Server Agent Version 4.4.0
Server Agent 4.3.0
Requirements
New in Server Agent Version 4.3.0
Server Agent 4.3.0 Resolved Issues
Server Agent 4.2.2
Requirements
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
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New and Resolved Issues in Server Agent Version 4.2.2
Server Agent 4.2.1
Requirements
New in Server Agent Version 4.2.1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
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Resolved Issues for Server Agent Version 4.2.1
. . . . . . . . . 85
. . . . . . . . . . . . . . 86
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
6 Contents
Server Agent 4.2.0
Requirements
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Introduction
Overview
Dell™ OpenManage™ Server Administrator provides a powerful, integrated set of systems
management applications for keeping the systems on your network healthy. Server Administrator
provides fault management information, prefailure information, and asset and inventory
information to management applications. You can install Server Administrator from the
Dell PowerEdge™ Installation and Server Management CD provided with your system. In addition to
supporting systems management industry standards, Server Administrator also provides additional
systems management information about the components of your specific system. Server Administrator
can also configure BIOS and system settings.
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the
Dell PowerEdge Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.
Server Administrator's integrated security draws on the system's operating system security.
Server Administrator uses the secure socket layer (SSL) encryption protocol.
NOTE: For more information on the secure socket layer, see the Dell Support website at support.dell.com.
1
What’s New in Dell OpenManage Version 5.2?
The following changes in Dell OpenManage version 5.2 (Dell OpenManage Server Administrator
version 5.2) affect this Compatibility Guide:
• Added support for the following Dell PowerEdge system: 2970
• Added support for Red Hat
• Added support for Microsoft
x64 Editions with SP2
• Added support for Mozilla Firefox version 2.0
®
Enterprise Linux® 5 (x86) and (x86_64)
®
Windows Server® 2003 R2 Standard, Enterprise, and Datacenter
Introduction 7
Purpose of This Guide
Server Administrator operates on many Dell hardware platforms (hereafter called systems) with operating
systems such as Microsoft Windows, SUSE
To use the systems management features of Server Administrator fully, you must understand which
features of Server Administrator match your system's hardware configuration and operating system.
®
Linux Enterprise Server, and Red Hat Enterprise Linux.
Update of Compatibility Guide
The Server Administrator Compatibility Guide is updated each business quarter. It summarizes all
Dell PowerEdge Installation and Server Management CD releases that precede the current release date.
Always consult the readme.txt file on your Dell PowerEdge Installation and Server Management CD for
each release for the most current information on compatible systems management elements.
NOTE: You can find systems management software on the Systems Management CD for Dell OpenManage
versions prior to version 4.3 of the CD. You can find systems management software on the Applications CD prior to
version 3.0 of the CD. The systems management software was relocated to the Systems Management CD beginning
with version 3.0. For the purposes of this guide, some references to the Systems Management CD may also include
the Applications CD.
Supported Instrumentation
Each supported Dell PowerEdge Installation and Server Management CD contains instrumentation for
your Dell PowerEdge system. Three sections of this guide are organized around the primary
instrumentation product names and show the relationship among the following variables:
•
Dell PowerEdge Installation and Server Management
or
Applications
• Supported operating systems
• Instrumentation service
• Dell PowerEdge system product name (for example, PowerEdge 1600SC)
In Table 1-1, instrumentation product names are associated with a range of the Applications CD or
Systems Management CD version (prior to Dell OpenManage version 4.3) or Dell PowerEdge Installation
and Server Management CD version.
CD)
CD version number (or the
Systems Management CD
8 Introduction
Table 1-1. Systems Management Product Name and Corresponding Version Numbers
Instrumentation Product Names CD Version Section in This Guide
Dell OpenManage Server
Administrator
4.3 or later
(Installation and Server
Management CD)
Server Administrator Supported
Applications and Systems
3.0 through 4.2
(Systems Management CD)
Dell OpenManage Server Agent 2.0 through 2.2
(Applications CD)
Dell OpenManage Hardware
Instrumentation Package (HIP)
1.2 through 1.7
(Applications CD)
Server Administrator Supported
Applications and Systems
Server Agent Supported
Applications and Systems
Hardware Instrumentation
Package Supported Applications
and Systems
Supported Operating Systems
Server Administrator supports major operating systems offered by Microsoft, Novell®, SUSE, and Red Hat.
See the tables in "Server Administrator Supported Applications and Systems" to find the operating
system that matches the configuration of system and applications that you are installing or upgrading.
NOTE: Each Dell PowerEdge Installation and Server Management CD supports specific operating system versions,
service packs, support packs, and kernels.
NOTE: For Dell OpenManage information specific to VMware
the VMware Software Compatibility Matrix for Dell Servers at www.dell.com/vmware, under the Dell|VMware
Resource Archive section.
For precise operating system, application, firmware, and other requirements, see the table that lists the
Dell PowerEdge Installation and Server Management CD (or Systems Management CD) version for the
system that you are configuring. The tables in the following sections of this guide are a good place to begin:
• Server Administrator Supported Applications and Systems
• Server Agent Supported Applications and Systems
• Hardware Instrumentation Package Supported Applications and Systems
Operating system version numbers, support packs, service packs, and kernel versions can vary with each
Dell PowerEdge Installation and Server Management CD
cannot be accurately generalized. For example, a particular Dell PowerEdge Installation and Server
Management CD
(or Systems Management CD) may support only a version of the Red Hat Enterprise
Linux operating system with a specific kernel. Some systems management applications are available only
on specific operating systems.
®
, see the latest Installation Guide, Release Notes, and
(or Systems Management CD) version and
NOTE: To address any Simple Network Management Protocol (SNMP) security vulnerabilities associated with an
operating system, see the appropriate website for your system's operating system (for example,
www.microsoft.com, www.redhat.com, or www.novell.com).
Introduction 9
Supported Browsers
Server Administrator supports Microsoft Internet Explorer (IE) versions 6.0 SP2 and 7.0, and
Mozilla Firefox version 1.5 and 2.0 open-source Web browsers.
NOTE: Windows 2000 supports only Internet Explorer version 6.0 SP1.
NOTE: Server Administrator versions 4.3 and later do not support Netscape Navigator.
Supported GUI Languages
Dell OpenManage is localized into French, German, Spanish, Japanese, and Simplified Chinese.
Dell OpenManage software is localized according to the matrix in the following table. Dell OpenManage
does not support languages outside of this table.
Table 1-2 plots the language of the Dell OpenManage GUI against the operating system languages.
Table 1-2. Supported Dell OpenManage GUI Languages
Dell OpenManage GUI
Languages
English XXXXX X
French X
German X
Spanish X
Simplified Chinese X
Japanese X
English OSFrench OSGerman OSSpanish OSSimplified
Chinese OS
Japanese
OS
Other Documents You Might Need
In addition to this Compatibility Guide, you can find the following guides either on the Dell Support
website at support.dell.com or on the Documentation CD:
•The
•The
•The
Dell OpenManage Installation and Security User's Guide
installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server
Administrator for each supported operating system.
Dell OpenManage Software Quick Installation Guide
can install on your management station (console) and on your managed systems and procedures for
installing your console and managed system applications on systems running supported operating systems.
Dell PowerEdge Software Support Matrix allows you to identify operating systems and
Dell OpenManage software that your PowerEdge system supports.
provides complete information on
provides an overview of applications that you
10 Introduction
•The
Dell OpenManage Server Administrator User’s Guide
describes the installation and use of Server
Administrator. Server Administrator is a suite of management agents, installed on the managed
system, that provide fault management information, prefailure information, and asset inventory
information to management console applications such as Server Administrator and IT Assistant.
This guide also provides information about configuring your remote access controller (RAC).
•The
Dell OpenManage Server Administrator SNMP Reference Guide
documents the Simple Network
Management Protocol (SNMP) management information base (MIB). The SNMP MIB defines
variables that extend the standard MIB to cover the capabilities of systems management agents.
•The
Dell OpenManage Server Administrator CIM Reference Guide
documents the Common
Information Model (CIM) provider, an extension of the standard management object format (MOF)
file. The CIM provider MOF documents supported classes of management objects.
•The
Dell OpenManage Server Administrator Messages Reference Guide
lists the messages that are
displayed in your Server Administrator home page Alert log or on your operating system’s event viewer.
This guide explains the text, severity, and cause of each alert message that Server Administrator issues.
•The
Dell OpenManage Server Administrator Command Line Interface User's Guide
documents the complete
command line interface for Server Administrator, including an explanation of CLI commands to view
system status, access logs, create reports, configure various component parameters, and set critical thresholds.
•The
Dell Remote Access Controller Installation and Setup Guide
provides complete information about
installing and configuring a DRAC III, DRAC III/XT, and an ERA/O controller, configuring an
ERA controller, and using a RAC to remotely access an inoperable system.
•The
Dell Remote Access Controller Racadm User's Guide
provides information about using the
DRAC III, DRAC III/XT, and ERA/O controller racadm command-line utility.
•The
Dell Remote Access Controller User’s Guide
provides specific user information for either the
DRAC III, DRAC 4, or DRAC 5 controller, depending on the controller in your system.
•The
Dell OpenManage Baseboard Management Controller Utilities User’s Guide
provides information
about installing and using the BMC.
•The
Dell Remote Access Controller Modular Chassis User's Guide
provides complete information about
configuring and using the DRAC/MC to remotely manage and monitor your modular system and its
shared resources through a network.
•The
Dell OpenManage Remote Install User's Guide
provides information about unattended,
simultaneous provisioning and configuration solutions of PowerEdge 1655MC only over the network
by leveraging image-based technology.
•The
Dell Update Packages User's Guide
provides information about obtaining and using Dell Update
Packages as part of your system update strategy.
•The
Server Update Utility User's Guide
provides information about obtaining and using the Server
Update Utility (SUU) to update your Dell PowerEdge server or to view the updates available for any
server listed in the Repository.
The Dell PowerEdge Installation and Server Management CD contains a readme file for Server
Administrator and additional readme files for most applications found on the CD.
Introduction 11
12 Introduction
Server Administrator Services
Overview
Dell™ OpenManage™ Server Administrator has a modular architecture that allows you to select and
install the functions that are most needed in your particular IT environment. The available services
vary from one operating system to another. The following sections describe the contribution of each
service to your systems management capabilities.
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the
Dell PowerEdge Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.
Descriptions of Server Administrator Services
Each service provides a functionally related set of systems management tasks that you can use to
manage your system.
Instrumentation Service
The Instrumentation Service provides rapid access to detailed fault and performance information
gathered by industry-standard systems management agents. The instrumentation service allows
remote administration of monitored systems, including shutdown, start-up, and security.
2
Remote Access Service
The Remote Access Service provides a complete remote systems management solution for systems
equipped with a remote access controller (RAC) solution. The Remote Access Service provides
remote access to an inoperable system, allowing the system administrator to get the system up and
running as quickly as possible. The Remote Access Service also provides alert notification when a
system is down and allows the system administrator to restart a system remotely. Additionally, the
Remote Access Service logs the probable cause of system crashes and saves the most recent
crash screen.
Server Administrator Services 13
Storage Management Service
Express Setup installs the Storage Management Service (earlier known as the enhanced Storage
Management Service) by default on Microsoft
®
SUSE
Linux Enterprise Server systems, you can either install the Storage Management Service through
the Red Hat Package Manager (RPM) or use the srvadmin-install.sh script — a menu driven
script that installs the appropriate RPMs based on the options you choose.
NOTE: The Red Hat Enterprise Linux operating system provides drivers for some of the RAID controllers listed in
the "RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions" section.
See the Dell OpenManage Server Administrator User's Guide for more information on Storage
Management Service.
®
Windows®. On Red Hat® Enterprise Linux® and
Logs
Server Administrator displays logs of commands issued to or by the system, monitored hardware events,
POST events, and system alerts. You can view logs on the home page, print or save them as reports, and
send them by e-mail to a designated service contact.
Available Services on Supported Operating Systems
Table 2-1 summarizes the services that are available for each supported operating system.
Table 2-1. Server Administrator Services Available With Supported Operating Systems
Operating System Services Available
Microsoft Windows Server
Datacenter x64 Editions with SP2
Microsoft Windows Server 2003 R2 Standard and Enterprise
Editions with SP2 (32-bit x86)
Microsoft Windows Server 2003 Web Edition with SP2 (32-bit
x86)
Microsoft Windows Server 2003 Enterprise Edition with SP2 for
Itanium
Microsoft Windows Small Business Server 2003 R2 Standard
and Premium Editions
Microsoft Windows Storage Server 2003 R2 Express,
Workgroup, Standard, and Enterprise x64 Editions
Microsoft Windows Unified Data Storage Server 2003 Gold
Standard and Enterprise x64 Editions
Microsoft Windows 2000 Server and Advanced Server with SP4
®
-based Systems
®
2003 R2 Standard, Enterprise, and
• Instrumentation
• Storage Management
•Remote Access
• Instrumentation
• Storage Management
•Remote Access
14 Server Administrator Services
Table 2-1. Server Administrator Services Available With Supported Operating Systems
Operating System Services Available
Red Hat Enterprise Linux WS, ES, and AS (version 4) (x86)
and (x86_64)
Red Hat Enterprise Linux Server 5 (x86) and (x86_64)
SUSE Linux Enterprise Server 9 (SP3) (x86_64)
SUSE Linux Enterprise Server 10 (x86_64)
• Instrumentation
•Remote Access
• Storage Management Service (
Installation and Server Management
Dell OpenManage version 4.3 and later, or
Systems Management
version 3.0 through 4.2)
• Instrumentation
•Remote Access
• Storage Management Service (
Installation and Server Management
Dell OpenManage version 5.2 and later)
• Instrumentation
•Remote Access
• Storage Management Service (
Installation and Server Management
Dell OpenManage version 5.0 and later)
• Instrumentation
•Remote Access
• Storage Management Service (
Installation and Server Management
Dell OpenManage version 5.1 and later)
(continued)
Dell PowerEdge
CD for
CD for Dell OpenManage
Dell PowerEdge
CD for
Dell PowerEdge
CD for
Dell PowerEdge
CD for
NOTE: The Storage Management Service refers to the enhanced Storage Management Service. Server Administrator
no longer supports the basic Storage Management Service (also known as Array Manager).
Server Administrator Services 15
16 Server Administrator Services
Systems Management Standards Availability
Overview
Dell™ OpenManage™ Server Administrator supports the following major systems
management protocols:
• HyperText Transfer Protocol Secure (HTTPS)
• Common Information Model (CIM)
• Simple Network Management Protocol (SNMP)
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the
Dell PowerEdge™ Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.
NOTE: See the Dell OpenManage Server Administrator readme file on the Dell PowerEdge Installation and
Server Management CD (or Systems Management CD) for information on SNMP security concerns, as well as
the Dell Support website at support.dell.com. You must apply updates from your operating system's master
SNMP agents to ensure that Dell's SNMP subagents are secure.
NOTE: After you install SNMP, it must be enabled. For more information on enabling SNMP-supported agents,
see the Server Administrator User's Guide.
If your system supports SNMP, you must install and enable the service on your operating system.
If SNMP services are available on your operating system, the Server Administrator installation
program installs the supporting agents for SNMP.
HTTPS is supported on all operating systems. Support for CIM and SNMP is operating system
dependent and, in some cases, operating system-version dependent.
3
Availability on Supported Systems
On supported Microsoft® Windows® operating systems, Server Administrator supports two systems
management standards: CIM/WMI and SNMP.
On supported Red Hat
Server Administrator supports the SNMP systems management standard.
Server Administrator adds considerable security to these systems management standards. All set
operations for attributes (for example, changing the value of an asset tag) must be performed with
Dell OpenManage IT Assistant while logged in with the required authority. As a result of the added
security that IT Assistant offers for systems management, IT Assistant is the only management
console that you can use to change attributes.
®
Enterprise Linux® and SUSE® Linux Enterprise Server operating systems,
Systems Management Standards Availability 17
Availability on Supported Operating Systems
Table 3-1 shows the availability of the systems management standards for each supported
operating system.
Table 3-1. Availability of Systems Management Standard by Operating System
Operating System SNMP CIM
®
Windows Server
Windows 2000 Server family
Red Hat Enterprise Linux AS, ES, and
WS (version 4) (x86) and (x86_64)
Red Hat Enterprise Linux Server
(version 5) (x86) and (x86_64)
SUSE Linux Enterprise Server
(versions 9 and 10)
2003 family and
Available from the operating
system installation media
Available in net-snmp package
from the operating system
installation media
Available in net-snmp package
from the operating system
installation media
Available in net-snmp package
from the operating system
installation media
Always installed
Unavailable
Unavailable
Unavailable
18 Systems Management Standards Availability
Server Administrator Supported Applications and Systems
This section provides information on instrumentation, applications, and systems that are supported
by the Dell OpenManage Systems Management CD versions 3.0 through 4.2, and Dell PowerEdge
Installation and Server Management CD version 4.3 onwards.
NOTE: Starting with Dell™ OpenManage™ version 4.3, the Systems Management CD has been replaced by
the Dell PowerEdge Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.
The Dell PowerEdge Installation and Server Management CD (or the Systems Management CD)
supports both, Dell OpenManage Server Administrator and Server Agent. For more information
about applications and systems supported by Server Agent, see "Server Agent Supported
Applications and Systems." Server Agent is referred to as the Instrumentation Service starting with
Systems Management CD 3.x. The Instrumentation Service is also called Hardware Instrumentation
Package (HIP) on older releases.
NOTE: The Systems Management CD version 3.0 and later does not fully support the following
™
Dell PowerEdge
NOTE: The Systems Management CD version 3.2.1 was not released.
systems: 1300, 2100, 2200, 2300, 4100, 4200, 4300, 4350, 6100, 6300, and 6350.
4
Version Number Information
All software supporting the Dell PowerEdge systems and Dell PowerVault™ NAS systems are
delivered in Dell OpenManage stack releases that include the complete group of programs and that
are fully tested for the supported platforms. An example is the Dell OpenManage 3.4.2 release of the
Dell OpenManage software that supports most Dell systems from February 1998 through June 2003.
The version of the software is significant. In this example, the first number (3) represents the major
version number. You should upgrade your software any time Dell delivers a new major version.
The second number (4) is the release number. A new release may have some minor features and fixes
associated with it. You do not need to upgrade to the latest release unless that release is enabling
your specific hardware or solving an issue you may be experiencing. You may skip releases as needed.
The last number (2) is the hardware platform refresh number. This indicates that the software has
been updated to support a new system. For example, if you have older systems running version 3.4.1,
there is no need to upgrade to version 3.4.2 for a platform refresh.
Server Administrator Supported Applications and Systems 19
Compatible Systems and Applications by Installation and Server Management CD Version
Table 4-1 shows compatible applications and Dell systems for the Dell PowerEdge Installation and
Server Management CD (version 5.2).
Table 4-1. Compatible Dell Systems and Applications for Installation and
Server Management CD Version 5.2
Installation and Server
Management CD Version
PowerEdge systems
(* Indicates new systems for
the given version of the CD)
5.2
600SC
650
700
750
750N
755N
770N
775N
800
830
840
850
860
1600SC
1650
1655MC
1750
1800
1850
1855
1900
1950
1955
2600
2650
2800
2850
2900
2950
2970*
4600
6600
6650
6800
6850
6950
20 Server Administrator Supported Applications and Systems
Table 4-1. Compatible Dell Systems and Applications for Installation and
Server Management CD Version 5.2
(continued)
Installation and Server
5.2
Management CD Version
Supported operating systems
•Microsoft® Windows Server® 2003 R2 Standard, Enterprise, and
• Microsoft Windows Server 2003 R2 Standard and Enterprise Editions with
• Microsoft Windows Server 2003 Web Edition with SP2 (32-bit x86)
• Microsoft Windows Server 2003 Enterprise Edition with SP2 for
•Microsoft Windows
• Microsoft Windows Storage Server 2003 R2 Express, Workgroup,
• Microsoft Windows Unified Data Storage Server 2003 Gold Standard and
• Microsoft Windows XP Professional with SP2
• Microsoft Windows 2000 Server and Advanced Server with SP4
• Red Hat® Enterprise Linux® WS, ES, and AS (version 4) (x86)
• Red Hat Enterprise Linux WS, ES, and AS (version 4) (x86_64)
• Red Hat Enterprise Linux WS and AS (version 4) (ia64)
• Red Hat Enterprise Linux Server 5 (x86)
• Red Hat Enterprise Linux Server 5 (x86_64)
• SUSE® Linux Enterprise Server 9 (x86_64)
• SUSE Linux Enterprise Server 10 (x86_64)
NOTE: See the DRAC 4 and DRAC 5 readmes for the latest supported
operating systems. These readmes are available at the Dell Support website at
support.dell.com.
Server Administrator 5.2
Server Administrator
Framework
Instrumentation Service:
Server Agent
Diagnostic Service NA
IT Assistant 8.0.1
Storage Management Service 2.2
3.2
5.7
Datacenter x64 Editions with SP2
SP2 (32-bit x86)
®
Itanium
-based Systems
®
Small Business Server 2003 R2 Standard and
Premium Editions
Standard, and Enterprise x64 Editions
Enterprise x64 Editions
Server Administrator Supported Applications and Systems 21
Table 4-1. Compatible Dell Systems and Applications for Installation and
Server Management CD Version 5.2
(continued)
Installation and Server
Management CD Version
RAC Firmware
DRAC 5 1.20
DRAC 4 1.50
DRAC/MC 1.4
DRAC III, ERA, ERA/O,
ERA/XT
ERA/MC 1.44
BMC Firmware Version On
PowerEdge 800 1.30 or later
PowerEdge 830 1.41 or later
PowerEdge 840 1.67 or later
PowerEdge 850 1.41 or later
PowerEdge 860 1.67 or later
PowerEdge 1425SC 1.30 or later
PowerEdge 1800 1.23 or later
PowerEdge 1850 1.23 or later
PowerEdge 1855 1.11 or later
PowerEdge 1900 1.27 or later
PowerEdge 1950 1.27 or later
PowerEdge 1955 1.23 or later
PowerEdge 2800 1.23 or later
PowerEdge 2850 1.23 or later
PowerEdge 2900 1.27 or later
PowerEdge 2950 1.27 or later
PowerEdge 2970 See the appropriate readme file for the latest information.
PowerEdge 6800 1.64 or later
PowerEdge 6850 1.64 or later
PowerEdge 6950 1.26 or later
5.2
3.35
22 Server Administrator Supported Applications and Systems
Table 4-2 shows compatible applications and Dell systems for the Dell PowerEdge Installation and
Server Management CD (versions 5.0 to 5.1.1)
Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 5.0 to 5.1.1
Installation and Server
Management CD Version
PowerEdge systems
(* Indicates new systems for
the given version of the CD)
5.0 5.1 5.1.1
600SC
650
700
750
750N
755N
770N
775N
800
830
850
1600SC
1650
1655MC
1750
1800
1850
1855
1950*
1955*
2600
2650
2800
2850
2900*
2950*
4600
6600
6650
6800
6850
600SC
650
700
750
750N
755N
770N
775N
800
830
840*
850
860*
1600SC
1650
1655MC
1750
1800
1850
1855
1900
1950
1955
2600
2650
2800
2850
2900
2950
4600
6600
6650
6800
6850
6950*
Server Administrator Supported Applications and Systems 23
Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 5.0 to 5.1.1
(continued)
Installation and Server
Management CD Version
Supported operating systems
5.0 5.1 5.1.1
•Microsoft Windows
Server 2003 family
(includes Web,
Standard, Enterprise,
and x64 Editions) (SP1)
•Microsoft Windows
Small Business
Server 2003 (SP1)
•Microsoft Windows
Server 2003 R2
• Microsoft Windows
Storage Server 2003 R2
(includes Express,
Standard, Workgroup,
and Enterprise
editions)
• Windows 2000 Server
family (includes
Windows 2000 Server,
Windows 2000
Advanced Server and
Microsoft Windows
Small Business
Server 2000)
•Red Hat Enterprise
Linux AS, ES, and WS
version 3 (Update 6)
(x86 and x86-64)
•Red Hat Enterprise
Linux version 4
and
x86-64)
SUSE® Linux Enterprise
Server version 9 (SP3)
(x86
(x86-64)
• Microsoft Windows
Server 2003 family
(includes Web,
Standard, Enterprise,
and x64 Editions) (SP1)
• Microsoft Windows
Small Business
Server 2003 (SP1)
• Microsoft Windows
Server 2003 R2
•Microsoft Windows
Storage Server 2003 R2
(includes Express,
Standard, Workgroup,
and Enterprise
editions)
• Windows 2000 Server
family (includes
Windows 2000 Server,
Windows 2000
Advanced Server and
Microsoft Windows
Small Business
Server 2000)
• Red Hat Enterprise
Linux AS, ES, and WS
version 3 (Update 6)
(x86 and x86-64)
• Red Hat Enterprise
Linux version 4
and
x86-64)
SUSE Linux Enterprise
Server version 9 (SP3) and
10 (gold)
(x86-64)
(x86
NOTE: SUSE Linux
Enterprise Server version
10 does not support the
DRAC 4 and DRAC 5 client
GUI.
• Microsoft Windows
• Red Hat Enterprise Linux
SUSE Linux Enterprise
Server version 10 (gold)
(x86-64)
NOTE: SUSE Linux
Enterprise Server version 10
does not support the DRAC 5
client GUI.
Server 2003 family
(Standard and Enterprise
Editions [R2]) (32- and
64 bit)
AS version 4 (gold)
and
x86-64)
(x86
24 Server Administrator Supported Applications and Systems
Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 5.0 to 5.1.1
(continued)
Installation and Server
Management CD Version
Server Administrator 5.0 5.1 5.1.1
Server Administrator
Framework
Instrumentation Service:
Server Agent
Diagnostic Service 3.6 NA NA
IT Assistant 7.2 8.0 8.0
Storage Management Service 2.0 2.1 2.1
RAC Firmware
DRAC 5 1.0 1.0 1.0
DRAC 4 1.35 1.35 NA
DRAC/MC 1.3 1.3 NA
DRAC III, ERA, ERA/O,
ERA/XT
ERA/MC 1.4.4 1.4.4 NA
BMC Firmware Version On
PowerEdge 800 1.30 or later 1.30 or later NA
PowerEdge 830 1.41 or later 1.41 or later NA
PowerEdge 840 1.0 or later 1.0 or later NA
PowerEdge 850 1.41 or later 1.41 or later NA
PowerEdge 860 1.0 or later 1.0 or later NA
PowerEdge 1425SC 1.30 or later 1.30 or later NA
PowerEdge 1800 1.23 or later 1.23 or later NA
PowerEdge 1850 1.23 or later 1.23 or later NA
PowerEdge 1855 1.0 or later 1.0 or later NA
PowerEdge 1950 1.0 or later 1.0 or later NA
PowerEdge 1955 1.0 or later 1.0 or later NA
PowerEdge 2800 1.23 or later 1.23 or later NA
PowerEdge 2850 1.23 or later 1.23 or later NA
PowerEdge 2900 1.0 or later 1.0 or later NA
5.0 5.1 5.1.1
3.0 3.1 3.1
5.6 5.6 5.6
3.3.5 3.3.5 NA
Server Administrator Supported Applications and Systems 25
Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 5.0 to 5.1.1
(continued)
Installation and Server
Management CD Version
PowerEdge 2950 1.0 or later 1.0 or later NA
PowerEdge 6800 1.40 or later 1.40 or later NA
PowerEdge 6850 1.40 or later 1.40 or later NA
PowerEdge 6950 NA NA 1.0 or later
5.0 5.1 5.1.1
Table 4-3 shows compatible applications and Dell systems for the Dell PowerEdge Installation and
Server Management CD (versions 4.3 to 4.5.1).
Table 4-3. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 4.3 to 4.5.1
Installation and
Server Management
CD Version
PowerEdge systems
(* Indicates new
systems for the given
version of the CD)
4.3 4.4 4.5 4.5.1
350
500SC
600SC
650
700
750
800
1400
1500SC
1550
1600SC
1650
1655MC
1750
1800
1850
1855
2400
2450
2500
2550
2600
2650
2800
2850
4400
350
500SC
600SC
650
700
750
800
1400
1500SC
1550
1600SC
1650
1655MC
1750
1800
1850
1855
2400
2450
2500
2550
2600
2650
2800
2850
4400
350
500SC
600SC
650
700
750
800
830*
850*
1400
1500SC
1550
1600SC
1650
1655MC
1750
1800
1850
1855
2400
2450
2500
2550
2600
2650
2800
a
1850
2850
6800
6850
26 Server Administrator Supported Applications and Systems
Table 4-3. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 4.3 to 4.5.1
Installation and
(continued)
4.3 4.4 4.5 4.5.1
Server Management
CD Version
PowerEdge systems
(* Indicates new
systems for the given
version of the CD)
(continued)
4600
6400
6450
6600
6650
6800*
6850*
8450
750N
755N
770N
775N
4600
6400
6450
6600
6650
6800
6850
8450
750N
755N
770N
775N
2850
4400
4600
6400
6450
6600
6650
6800
6850
8450
750N
755N
770N
775N
Supported operating
systems
• Microsoft Windows
Server 2003 family
(includes Web,
Standard, and
Enterprise editions)
• Microsoft Windows
Small Business
Server [SBS] 2003
• Windows 2000
Server family
(includes
Windows 2000
Server, Windows
2000 Advanced
Server and
Windows Small
Business
Server 2000)
•Microsoft Windows
Server 2003 family
(includes Web,
Standard,
Enterprise, and
x64 Editions) (SP1)
•Microsoft Windows
Small Business
Server 2003 (SP1)
• Windows 2000
Server family
(includes
Windows 2000
Server, Windows
2000 Advanced
Server and
Microsoft Windows
Small Business
Server 2000)
• Microsoft Windows
Server 2003 family
(includes Web,
Standard,
Enterprise, and
x64 Editions) (SP1)
• Microsoft Windows
Small Business
Server 2003 (SP1)
• Windows 2000
Server family
(includes
Windows 2000
Server, Windows
2000 Advanced
Server and
Microsoft Windows
Small Business
Server 2000)
•Microsoft
•Microsoft Windows
• Windows 2000
a
Windows Server
2003 family
(includes Web,
Standard,
Enterprise, and
x64 Editions) (SP1)
Small Business
Server 2003 (SP1)
Server family
(includes
Windows 2000
Server, Windows
2000 Advanced
Server and
Microsoft Windows
Small Business
Server 2000)
Server Administrator Supported Applications and Systems 27
Table 4-3. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 4.3 to 4.5.1
Installation and
Server Management
CD Version
Supported operating
systems
(continued)
Server Administrator 2.0 2.1 2.2 2.3
Managed Node
Framework (MNF)
Instrumentation
Service: Server
Agent
Diagnostic Service 3.2 3.3 3.4 3.4.1
Server Administrator
Core
IT Assistant 7.0 7.0 7.1 7.1
Storage Management
Service: Array
Manager
enhanced Storage
Management
Service
RAC Firmware
DRAC 4 1.20 1.30 1.30 1.30
DRAC/MC 1.1 1.2 1.2 NA
(continued)
4.3 4.4 4.5 4.5.1
•Novell® NetWare®
5.1 (Support Pack 7
or later, plus hot
fixes)
• Novell NetWare 6.5
(Support Pack 1 or
later, plus hot fixes)
•Red Hat
Linux AS and ES
(version 2.1)
• Red Hat Enterprise
Linux AS, ES, and
WS version 3
2.0 2.1 2.2 2.3
5.3 5.3 5.3 5.5.1
2.0 2.1 2.2 2.2
3.7 3.7 3.7 3.7
1.1 1.2 1.2 1.4
Enterprise
• Novell NetWare 6.5
(Support Pack 1 or
later, plus hot fixes)
•Red Hat Enterprise
Linux AS, ES, and
version 3
WS
and x86-64)
•Red Hat Enterprise
Linux version 4
(x86 and x86-64)
(x86
• Novell NetWare 6.5
(Support Pack 1 or
later, plus hot fixes)
• Red Hat Enterprise
Linux AS, ES, and
version 3
WS
and x86-64)
• Red Hat Enterprise
Linux version 4
(x86 and x86-64)
(x86
•NA
•Red Hat Enterprise
•Red Hat Enterprise
a
Linux AS, ES, and
version 3
WS
and x86-64)
Linux version 4
(x86 and x86-64)
(x86
28 Server Administrator Supported Applications and Systems
Table 4-3. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 4.3 to 4.5.1
Installation and
(continued)
4.3 4.4 4.5 4.5.1
a
Server Management
CD Version
DRACIII, ERA,
3.21 3.3 3.3 NA
ERA/O, and ERA/XT
RAC firmware:
DRAC II
NA
NOTE: The DRAC II
NA NA NA
software is no longer
included on the
Systems Management
Consoles CD, but can
be obtained from
earlier releases or
support.dell.com.
ERA/MC 1.44 NA NA NA
BMC Firmware Version On
PowerEdge 800 1.30 or later 1.30 or later 1.30 or later NA
PowerEdge 830 NA NA 1.41 or later NA
PowerEdge 850 NA NA 1.41 or later NA
PowerEdge 1425SC 1.30 or later 1.30 or later 1.30 or later NA
PowerEdge 1800 1.23 or later 1.23 or later 1.23 or later NA
PowerEdge 1850 1.23 or later 1.23 or later 1.23 or later 1.23 or later
PowerEdge 1855 1.0 or later 1.0 or later 1.0 or later NA
PowerEdge 2800 1.23 or later 1.23 or later 1.23 or later NA
PowerEdge 2850 1.23 or later 1.23 or later 1.23 or later 1.23 or later
PowerEdge 6800 1.33 or later 1.33 or later 1.33 or later 1.40 or later
PowerEdge 6850 1.33 or later 1.33 or later 1.33 or later 1.40 or later
a. Introduced SAS support for Dell PowerEdge 6800 and 6850.
Server Administrator Supported Applications and Systems 29
Table 4-4 shows compatible applications and Dell systems for Systems Management CD version 4.1.3 to 4.2.
Table 4-4. Compatible Dell Systems and Applications for Systems Management CD Versions 4.1.3 to 4.2
Systems
Management CD
Version
PowerEdge systems
(* Indicates new
systems for the given
version of the CD)
4.1.3 4.1.4 4.2
1855* 1855 350
500SC
600SC
650
700
750
800
1400
1500SC
1550
1600SC
1650
1655MC
1750
1800
1850
1855
2400
2450
2500
2550
2600
2650
2800
2850
4400
4600
6400
6450
6600
6650
8450
750N
755N
770N
775N
30 Server Administrator Supported Applications and Systems
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