Dell OpenManage Server Administrator Version 5.1 Compatibility Guide

Dell OpenManage™
Server Administrator Version 5.1

Compatibility Guide

www.dell.com | support.dell.com
Notes and Notices
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
Information in this document is subject to change without notice. © 2003–2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, and Dell OpenManage are trademarks of Dell Inc.; Microsoft,
Windows, and W indows NT are registered trademarks and Windows Server is a trademark of Microsoft Corporation; Novell, NetWare, and SUSE are registered trademarks of Novell Inc.; Red Hat is a registered trademark of Red Hat, Inc.; Intel, Pentium, and EtherExpress are registered trademarks of Intel Corporation; 3COM is registered trademark of 3Com Corporation; VMware is a registered trademark of VMware Inc.
Server Administrator includes software developed by the Apache Software F oundation (www.apache.org). Server Administrator utilizes the OverLIB JavaScript library. This library can be obtained from www.bosrup.com.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
July 2006

Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
What’s New in Dell OpenManage Version 5.1?
Purpose of This Guide
Update of Compatibility Guide
Supported Instrumentation
Supported Operating Systems
Supported Browsers
Supported GUI Languages
Other Documents You Might Need
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
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2 Server Administrator Services . . . . . . . . . . . . . . . . . . . . 15
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Descriptions of Server Administrator Services
Instrumentation Service Remote Access Service Storage Management Service Logs
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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Available Services on Supported Operating Systems
. . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . 16
3 Systems Management Standards Availability . . . . . . . . . . 19
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Availability on Supported Systems
Availability on Supported Operating Systems
. . . . . . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . . . . . 20
Contents 3
4 Server Administrator Supported Applications
and Systems
Version Number Information. . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Compatible Systems and Applications by Installation and Server Management CD Version
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
. . . . . . . . . . . . . . . . . . . . . . . . . 22
Device Drivers and Red Hat Enterprise Linux Kernel Support
. . . . . . . . . 42
5 Server Agent Supported Applications and Systems. . . . . . 43
6 Hardware Instrumentation Package Supported
Applications and Systems
7 BIOS Update Requirements
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Minimum Requirements for BIOS Update Support
Downloading the Latest BIOS Packages
Minimum Required and Latest Available BIOS for Update by System
. . . . . . . . . . . . . . . . . . . . . . . 47
. . . . . . . . . . . . . . . . . . . . . . 49
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. . . . . 51
8 RAID Controller Supported Servers,
Operating Systems, Firmware, and Driver Versions
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Key to Table Footnotes
. . . . . . . . . . . . . . . . . . . . . . . . . . . 54
. . . . . . 53
4 Contents
PERC 4/DC
PERC 4e/DC
PERC 3/DC
PERC 3/QC
PERC 4/Di
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
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CERC ATA 100 4/CH
PERC 3/Di
PERC 4/IM
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
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PERC 4/SC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
CERC SATA 1.5/6 Channel
PERC 4e/Di
PERC 4e/Si
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
PERC 5/E Adapter
PERC 5/i Adapter
PERC 5/i Integrated
SAS 5/iR Adapter
SAS 5/iR Integrated
SAS 5/i Integrated
CERC SATA 1.5/2S
LSI 1020/1030 Embedded SCSI Controller
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
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9 Network Interface Controllers and Supported
Operating Systems
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
NIC Drivers and Operating Systems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
. . . . . . . . . . . . . . . . . . . . . . . 71
10 Remote Access Service Availability . . . . . . . . . . . . . . . . 73
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
RAC Types
Availability of RACs on Specific PowerEdge Systems
RAC Firmware Versions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
. . . . . . . . . . . . . 74
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Contents 5
11 Historical Release Information for Legacy Systems. . . . . . 77
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Server Agent 4.5
Requirements New in Server Agent Version 4.5
Server Agent 4.4.1
Requirements New in Server Agent Version 4.4.1
Server Agent 4.4.0
Requirements New in Server Agent Version 4.4.0
Server Agent 4.3.0
Requirements New in Server Agent Version 4.3.0 Server Agent 4.3.0 Resolved Issues
Server Agent 4.2.2
Requirements
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
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New and Resolved Issues in Server Agent Version 4.2.2
Server Agent 4.2.1
Requirements New in Server Agent Version 4.2.1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
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Resolved Issues for Server Agent Version 4.2.1
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6 Contents
Server Agent 4.2.0
Requirements
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
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Tables
Table 1-1. Systems Management Product Name and Corresponding
Version Numbers
Table 1-2. Supported Dell OpenManage GUI Languages
Table 2-1. Server Administrator Services Available With Supported
Operating Systems
Table 3-1. Availability of Systems Management Standard by
Operating System
Table 4-1. Compatible Dell Systems and Applications for Installation
and Server Management CD Version 5.0 to 5.1.
Table 4-2. Compatible Dell Systems and Applications for Installation
and Server Management CD Version 4.3 to 4.5.1
Table 4-3. Compatible Dell Systems and Applications for
Systems Management CD Versions 4.1.3 to 4.2.
Table 4-4. Compatible Dell Systems and Applications for
Systems Management CD Versions 4.0.1 to 4.1.2.
Table 4-5. Compatible Dell Systems and Applications for
Systems Management CD Versions 3.5 Through 3.8
Table 4-6. Compatible Dell Systems and Applications for
Systems Management CD Versions 3.2.3 Through 3.4
Table 4-7. Compatible Dell Systems and Applications for
Systems Management CD Versions 3.0 Through 3.2.2
Table 5-1. Server Agent Versions, Applications, and Dell Systems
Table 6-1. HIP Versions, Applications, and Dell PowerEdge Systems
Table 7-1. PowerEdge Systems and Minimum BIOS Versions Required
for Remote Flash Update
Table 8-1. Storage Management Service Supported Elements:
PERC 4/DC
Table 8-2. Storage Management Service Supported Elements:
PERC 4/e DC
Table 8-3. Storage Management Service Supported Elements:
PERC 3/DC
Table 8-4. Storage Management Service Supported Elements:
PERC 3/QC
Table 8-5. Storage Management Service Supported Elements:
PERC 4/Di
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Contents 7
Table 8-6. Storage Management Service Supported Elements:
CERC ATA 100 4/CH
. . . . . . . . . . . . . . . . . . . . . . . . . . 59
Table 8-7. Storage Management Service Supported Elements:
PERC 3/Di
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Table 8-8. Storage Management Service Supported Elements:
PERC 4/IM
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Table 8-9. Storage Management Service Supported Elements:
PERC 4/SC
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Table 8-10. Storage Management Service Supported Elements:
CERC SATA 1.5/6 Channel
. . . . . . . . . . . . . . . . . . . . . . 62
Table 8-11. Storage Management Service Supported Elements:
PERC 4e/Di
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Table 8-12. Storage Management Service Supported Elements:
PERC 4e/Si
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Table 8-13. Storage Management Service Supported Elements:
PERC 5/E Adapter
. . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Table 8-14. Storage Management Service Supported Elements:
PERC 5/i Adapter
. . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Table 8-15. Storage Management Service Supported Elements:
PERC 5/i Integrated
. . . . . . . . . . . . . . . . . . . . . . . . . . 66
Table 8-16. Storage Management Service Supported Elements:
SAS 5/iR Adapter
. . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Table 8-17. Storage Management Service Supported Elements:
SAS 5/iR Integrated
. . . . . . . . . . . . . . . . . . . . . . . . . 67
Table 8-18. Storage Management Service Supported Elements:
SAS 5/i Integrated
. . . . . . . . . . . . . . . . . . . . . . . . . . 68
Table 8-19. Storage Management Service Supported Elements:
CERC SATA 1.5/2S
. . . . . . . . . . . . . . . . . . . . . . . . . . 68
Table 8-20. Storage Management Service Supported Elements:
LSI 1020
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Table 8-21. Storage Management Service Supported Elements:
LSI 1030
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Table 9-1. NIC Manufacturers and Drivers Required for Supported
Operating Systems
Table 10-1. RACs Availability on Specific PowerEdge Systems
. . . . . . . . . . . . . . . . . . . . . . . . . . 72
. . . . . . . . . 74
Table 10-2. RAC Firmware Version by Systems Management CD Version
Table 10-3. RAC Firmware Version by Server Update Utility CD Version
Table 11-1. Resolved Issues for Server Agent Version 4.2.1
. . . . . . . . . . . 82
. . . . 75
. . . . . 76
8 Contents

Introduction

Overview

Dell OpenManage™ Server Administrator provides a powerful, integrated set of systems management applications for keeping the systems on your network healthy. Server Administrator provides fault management information, prefailure information, and asset and inventory information to management applications. You can install the Server Administrator from the Dell™ PowerEdge™ Installation and Server Management CD provided with your system. In addition to supporting systems management industry standards, Server Administrator also provides additional systems management information about the components of your specific system. Server Administrator can also configure BIOS and system settings.
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the
Dell PowerEdge Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.
Server Administrator's integrated security draws on the system's operating system security. Server Administrator uses the secure socket layer (SSL) encryption protocol.
NOTE: For more information on the secure socket layer, see the Dell Support website at support.dell.com.

What’s New in Dell OpenManage Version 5.1?

The following changes in the Dell OpenManage version 5.1 (Dell OpenManage Server Administrator version 5.1) affect the Compatibility Guide:
Added support for the following Dell PowerEdge systems: 840, 860 and 1900
Added support for SUSE
Removed access to OnLine Diagnostics through the Server Administrator.
®
Linux Enterprise Server version 10
NOTE: To run Diagnostics on your system, you can either install Dell PowerEdge diagnostics from your
Dell PowerEdge Service and Diagnostics Utilities CD or download the Dell PowerEdge diagnostics under Diagnostic Utilities from the Dell Support website at support.dell.com. Dell PowerEdge Diagnostics is a stand-alone application that can be run without installing Server Administrator.
Introduction 9

Purpose of This Guide

Server Administrator operates on many Dell hardware platforms (hereafter called systems) with operating systems such as Microsoft Windows, SUSE LINUX Enterprise Server, and Red Hat To use the systems management features of Server Administrator fully, you must understand which features of Server Administrator match your system's hardware configuration and operating system.
®
Enterprise Linux.

Update of Compatibility Guide

The Server Administrator Compatibility Guide is updated each business quarter. It summarizes all Dell PowerEdge Installation and Server Management CD releases that precede the current release date.
Always consult the readme.txt file on your Dell PowerEdge Installation and Server Management CD for each release for the most current information on compatible systems management elements.
NOTE: You can find systems management software on the Systems Management CD for Dell OpenManage
versions prior to version 4.3 of the CD. You can find systems management software on the Applications CD prior to version 3.0 of the CD. The systems management software was relocated to the Systems Management CD beginning with version 3.0. For the purposes of this guide, some references to the Systems Management CD may also include the Applications CD.

Supported Instrumentation

Each supported Dell PowerEdge Installation and Server Management CD contains instrumentation for your Dell PowerEdge system. Three sections of this guide are organized around the primary instrumentation product names and show the relationship among the following variables:
Dell PowerEdge Installation and Server Management
or
Applications
Supported operating systems
Instrumentation service
Dell PowerEdge system product name (for example, PowerEdge 1600SC)
In Table 1-1, instrumentation product names are associated with a range of the Applications CD or Systems Management CD version (prior to Dell OpenManage version 4.3) or Dell PowerEdge Installation and Server Management CD numbers.
CD)
CD version number (or the
Systems Management CD
10 Introduction
Table 1-1. Systems Management Product Name and Corresponding Version Numbers
Instrumentation Product Names CD Version Section in This Guide
Dell OpenManage Server Administrator
4.3 or later (Installation and Server Management CD)
Server Administrator Supported Applications and Systems
3.0 through 4.2 (Systems Management CD)
Dell OpenManage Server Agent 2.0 through 2.2
(Applications CD)
Dell OpenManage Hardware Instrumentation Package (HIP)
1.2 through 1.7 (Applications CD)
Server Administrator Supported Applications and Systems
Server Agent Supported Applications and Systems
Hardware Instrumentation Package Supported Applications and Systems

Supported Operating Systems

Server Administrator supports major operating systems offered by Microsoft, Novell®, and Red Hat. See the tables in "Server Administrator Supported Applications and Systems" to find the operating system that matches the configuration of system and applications that you are installing or upgrading.
NOTE: Each Dell PowerEdge Installation and Server Management CD supports specific operating system versions,
service packs, support packs, and kernels.
NOTE: For Dell OpenManage information specific to VMware
the Dell–VMware Compatibility Matrix at www.dell.com/vmware, under the Dell/VMware Resource Center section.
For precise operating system, application, firmware, and other requirements, see the table that lists the Dell PowerEdge Installation and Server Management CD (or Systems Management CD) version for the system that you are configuring. The tables in the following sections of this guide are a good place to begin:
Server Administrator Supported Applications and Systems
Server Agent Supported Applications and Systems
Hardware Instrumentation Package Supported Applications and Systems
Operating system version numbers, support packs, service packs, and kernel versions can vary with each Dell PowerEdge Installation and Server Management CD cannot be accurately generalized. For example, a particular Dell PowerEdge Installation and Server Management CD
(or Systems Management CD) may support only a version of the Red Hat Enterprise
Linux operating system with a specific kernel. Some systems management applications are available only on specific operating systems.
®
, see the latest Installation Guide, Release Notes, and
(or Systems Management CD) version and
NOTE: To address any Simple Network Management Protocol (SNMP) security vulnerabilities associated with an
operating system, see the appropriate website for your system's operating system (for example, www.microsoft.com, www.redhat.com, or www.novell.com).
Introduction 11

Supported Browsers

Server Administrator supports Microsoft Internet Explorer (IE) version 6.0 SP2 and 7.0, Mozilla Firefox version 1.5, and Mozilla versions 1.7.11 open-source Web browsers.
NOTE: Server Administrator versions 4.3 and later do not support Netscape Navigator.

Supported GUI Languages

Dell OpenManage is localized into French, German, Spanish, Japanese, and Simplified Chinese. Dell OpenManage software is localized according to the matrix in the following table. Dell does not support languages outside of this table.
Table 1-2 plots the language of the Dell OpenManage GUI against the operating system languages.
Table 1-2. Supported Dell OpenManage GUI Languages
Dell OpenManage GUI Languages
English XXXXX X
French X
German X
Spanish X
Simplified Chinese X
Japanese X
English OSFrench OSGerman OSSpanish OSSimplified
Chinese OS
Japanese OS

Other Documents You Might Need

In addition to this Compatibility Guide, you can find the following guides either on the Dell Support website at support.dell.com or on the Documentation CD:
The
The
The
Dell OpenManage Installation and Security User's Guide
installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server Administrator for each supported operating system.
Dell OpenManage Software Quick Installation Guide
can install on your management station (console) and on your managed systems and procedures for installing your console and managed system applications on systems running supported operating systems.
Dell OpenManage Server Administrator User’s Guide
Administrator. Server Administrator is a suite of management agents, installed on the managed system, that provide fault management information, prefailure information, and asset inventory information to management console applications such as Server Administrator and IT Assistant. This guide also provides information about configuring your remote access controller (RAC).
provides complete information on
provides an overview of applications that you
describes the installation and use of Server
12 Introduction
The
Dell OpenManage Server Administrator SNMP Reference Guide
documents the Simple Network Management Protocol (SNMP) management information base (MIB). The SNMP MIB defines variables that extend the standard MIB to cover the capabilities of systems management agents.
The
Dell OpenManage Server Administrator CIM Reference Guide
documents the Common Information Model (CIM) provider, an extension of the standard management object format (MOF) file. The CIM provider MOF documents supported classes of management objects.
The
Dell OpenManage Server Administrator Messages Reference Guide
lists the messages that are displayed in your Server Administrator home page Alert log or on your operating system’s event viewer. This guide explains the text, severity, and cause of each alert message that Server Administrator issues.
The
Dell OpenManage Server Administrator Command Line Interface User's Guide
documents the complete command line interface for Server Administrator, including an explanation of CLI commands to view system status, access logs, create reports, configure various component parameters, and set critical thresholds.
The
Dell Remote Access Controller Installation and Setup Guide
provides complete information about installing and configuring a DRAC III, DRAC III/XT, and an ERA/O controller, configuring an ERA controller, and using a RAC to remotely access an inoperable system.
The
Dell Remote Access Controller Racadm User's Guide
provides information about using the
DRAC III, DRAC III/XT, and ERA/O controller racadm command-line utility.
•The
Dell OpenManage Baseboard Management Controller Utilities User’s Guide
provides information
about installing and using the BMC.
The
Dell Remote Access Controller Modular Chassis User's Guide
provides complete information about configuring and using the DRAC/MC to remotely manage and monitor your modular system and its shared resources through a network.
The
Dell OpenManage Remote Install User's Guide
provides information about unattended, simultaneous provisioning and configuration solutions over the network by leveraging image-based technology.
The
Dell Update Packages User's Guide
provides information about obtaining and using Dell Update
Packages as part of your system update strategy.
The
Server Update Utility User's Guide
provides information about obtaining and using the Server Update Utility (SUU) to update your Dell PowerEdge server or to view the updates available for any server listed in the Repository.
The Dell PowerEdge Installation and Server Management CD contains a readme file for Server Administrator and additional readme files for most applications found on the CD.
Introduction 13
14 Introduction

Server Administrator Services

Overview

Dell OpenManage™ Server Administrator has a modular architecture that allows you to select and install the functions that are most needed in your particular IT environment. The available services vary from one operating system to another. The following sections describe the contribution of each service to your systems management capabilities.
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the
Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Descriptions of Server Administrator Services

Each service provides a functionally related set of systems management tasks that you can use to manage your system.

Instrumentation Service

The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents. The instrumentation service allows remote administration of monitored systems, including shutdown, start-up, and security.

Remote Access Service

The Remote Access Service provides a complete remote systems management solution for systems equipped with a remote access controller (RAC) solution. The Remote Access Service provides remote access to an inoperable system, allowing the system administrator to get the system up and running as quickly as possible. The Remote Access Service also provides alert notification when a system is down and allows the system administrator to restart a system remotely. Additionally, the Remote Access Service logs the probable cause of system crashes and saves the most recent crash screen.
Server Administrator Services 15

Storage Management Service

Express Setup installs the Storage Management Service (earlier known as the enhanced Storage Management Service) by default on Microsoft
®
SUSE
LINUX Enterprise Server systems, you can either install the Storage Management Service
through the Red Hat Package Manager (RPM) or use the srvadmin-install.sh script—a menu driven script that installs the appropriate RPMs based on the options you choose.
NOTE: The Red Hat Enterprise Linux operating system provides drivers for some of the RAID controllers listed in
the "RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions" section.
See the Dell OpenManage Server Administrator User's Guide for more information on Storage Management Service.
®
Windows®. On Red Hat® Enterprise Linux and

Logs

Server Administrator displays logs of commands issued to or by the system, monitored hardware events, POST events, and system alerts. You can view logs on the home page, print or save them as reports, and send them by e-mail to a designated service contact.

Available Services on Supported Operating Systems

Table 2-1 summarizes the services that are available for each supported operating system.
Table 2-1. Server Administrator Services Available With Supported Operating Systems
Operating System Services Available
Microsoft Windows Server™ 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1), Microsoft Windows Small Business Server 2003 (SP1), Microsoft Windows Server 2003 R2 — for x86 and x64 editions, and Microsoft Windows Storage Server 2003 R2 (includes Express, Standard, Workgroup, and Enterprise Editions)
Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Microsoft Windows Small Business Server 2000)
Red Hat Enterprise Linux AS, ES, and WS (version 3 Update 6)
Intel® Extended Memory 64 Technology (Intel EM64T)
for
and Intel x86
• Instrumentation
• Storage Management
• Remote Access
• Instrumentation
• Storage Management
• Remote Access
• Instrumentation
• Remote Access
• Storage Management Service (
Installation and Server Management
Dell OpenManage version 4.4 and later, or
Systems Management
version 4.1 or later)
CD for Dell OpenManage
Dell PowerEdge
CD for
16 Server Administrator Services
Table 2-1. Server Administrator Services Available With Supported Operating Systems (continued)
Operating System Services Available
Red Hat Enterprise Linux (version 4) for Intel EM64T and Intel x86
SUSE LINUX Enterprise Server (version 9 SP3) for EM64T
SUSE LINUX Enterprise Server (version 10) for EM64T
• Instrumentation
• Remote Access
• Storage Management Service (
Installation and Server Management
Dell OpenManage version 4.4 and later, or
Systems Management
version 3.0 through 4.2)
• Instrumentation
• Remote Access
• Storage Management Service (
Installation and Server Management
Dell OpenManage version 5.0 and later)
• Instrumentation
• Remote Access
• Storage Management Service (
Installation and Server Management
Dell OpenManage version 5.0 and later)
CD for Dell OpenManage
Dell PowerEdge
CD for
Dell PowerEdge
CD for
Dell PowerEdge
CD for
NOTE: The Storage Management Service refers to the enhanced Storage Management Service. Server Administrator
no longer supports the basic Storage Management Service (also known as Array Manager).
Server Administrator Services 17
18 Server Administrator Services

Systems Management Standards Availability

Overview

Dell OpenManage™ Server Administrator supports the following major systems management protocols:
HyperText Transfer Protocol Secure (HTTPS)
Common Information Model (CIM)
Simple Network Management Protocol (SNMP)
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the
Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.
NOTE: See the Dell OpenManage Server Administrator readme file on the Dell PowerEdge Installation and
Server Management CD (or Systems Management CD) for information on SNMP security concerns, as well as
the Dell Support website at support.dell.com. You must apply updates from your operating system's master SNMP agents to ensure that Dell's SNMP subagents are secure.
NOTE: After you install SNMP, it must be enabled. For more information on enabling SNMP–supported
agents, see the Server Administrator User's Guide.
If your system supports SNMP, you must install and enable the service on your operating system. If SNMP services are available on your operating system, the Server Administrator installation program installs the supporting agents for SNMP.
HTTPS is supported on all operating systems. Support for CIM and SNMP is operating system-dependent and, in some cases, operating system-version dependent.

Availability on Supported Systems

On supported Microsoft® Windows® operating systems, Server Administrator supports these two systems management standards: CIM/WMI and SNMP.
On supported Red Hat Server Administrator supports the SNMP systems management standard.
Server Administrator adds considerable security to these systems management standards. All set operations for attributes (for example, changing the value of an asset tag) must be performed with Dell OpenManage IT Assistant while logged in with the required authority. As a result of the added security that IT Assistant offers for systems management, IT Assistant is the only management console that you can use to change attributes.
®
Enterprise Linux and SUSE® LINUX Enterprise Server operating systems,
Systems Management Standards Availability 19

Availability on Supported Operating Systems

Table 3-1 shows the availability of the systems management standards for each supported operating system.
Table 3-1. Availability of Systems Management Standard by Operating System
Operating System SNMP CIM
Windows Server™ 2003 family and Windows 2000 Server family
Red Hat Enterprise Linux AS and ES (version 3 and version 4)
SUSE LINUX Enterprise Server (version 9 and 10)
Available from the operating system installation media
Available in net-snmp package from the operating system installation media
Available in net-snmp package from the operating system installation media
Always installed
Unavailable
Unavailable
20 Systems Management Standards Availability

Server Administrator Supported Applications and Systems

This section provides information on instrumentation, applications, and systems that are supported by the Dell OpenManage™ Systems Management CD versions 3.0 through 4.2, and Dell™ PowerEdge™ Installation and Server Management CD version 4.3 onwards.
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the
Dell PowerEdge Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.
The Dell PowerEdge Installation and Server Management CD (or the Systems Management CD) supports both, Dell OpenManage Server Administrator and Server Agent. For more information about applications and systems supported by Server Agent, see "Server Agent Supported Applications and Systems." Server Agent is referred to as the Instrumentation Service starting with Systems Management CD 3.x. The Instrumentation Service is also called Hardware Instrumentation Package (HIP) on older releases.
NOTE: The Systems Management CD version 3.0 and later does not fully support the following
Dell PowerEdge systems: 1300, 2100, 2200, 2300, 4100, 4200, 4300, 4350, 6100, 6300, and 6350.
NOTE: The Systems Management CD version 3.2.1 was not released.

Version Number Information

All software supporting the Dell PowerEdge servers and Dell PowerVault™ NAS systems are delivered in Dell OpenManage stack releases that include the complete group of programs and that are fully tested for the supported platforms. An example is the Dell OpenManage 3.4.2 release of the Dell OpenManage software that supports most Dell systems from February 1998 through June 2003. The version of the software is significant. In this example, the first number (3) represents the major version number. You should upgrade your software any time Dell delivers a new major version. The second number (4) is the release number. A new release may have some minor features and fixes associated with it. You do not need to upgrade to the latest release unless that release is enabling your specific hardware or solving an issue you may be experiencing. You may skip releases as needed. The last number (2) is the hardware platform refresh number. This indicates that the software has been updated to support a new system. For example, if you have older systems running version 3.4.1, there is no need to upgrade to version 3.4.2 for a platform refresh.
Server Administrator Supported Applications and Systems 21

Compatible Systems and Applications by Installation and Server Management CD Version

Table 4-1 shows compatible applications and Dell systems for the Dell PowerEdge Installation and Server Management CD (versions 5.0 to 5.1)
Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 5.0 to 5.1.
Installation and Server Management CD Version
PowerEdge systems (* Indicates new systems for the given version of the CD)
5.0 5.1
600SC 650 700 750 750N 755N 770N 775N 800 830 850 1600SC 1650 1655MC 1750 1800 1850 1855 1950* 1955* 2600 2650 2800 2850 2900* 2950* 4600 6600 6650 6800 6850
600SC 650 700 750 750N 755N 770N 775N 800 830 840* 850 860* 1600SC 1650 1655MC 1750 1800 1850 1855 1900* 1950 1955 2600 2650 2800 2850 2900 2950 4600 6600 6650 6800 6850
22 Server Administrator Supported Applications and Systems
Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 5.0 to 5.1. (continued)
Installation and Server
5.0 5.1
Management CD Version
Supported operating systems
• Microsoft® Windows Server™
• Microsoft Windows Server™ 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1)
• Microsoft Windows
®
Small
• Microsoft Windows Small Business Server 2003 (SP1)
• Microsoft Windows Server 2003
• Microsoft Windows Server 2003 R2
• Microsoft Windows Storage
• Microsoft Windows Storage Server 2003 R2 (includes Express, Standard, Workgroup, and Enterprise editions)
• Windows 2000 Server family
• Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000)
• Red Hat ES, and WS (
Update 6) for
Enterprise Linux AS,
version 3
Intel® Extended
• Red Hat Enterprise Linux AS,
®
Memory 64 Technology (Intel EM64T) and Intel x86
• Red Hat Enterprise Linux
• Red Hat Enterprise Linux (version 4) for Intel EM64T and Intel x86
®
SUSE
Linux Enterprise Server
(version 9 SP3)
for EM64T
SUSE Linux Enterprise Server (version 9 SP3 and 10)
NOTE: SUSE Linux Enterprise
Server verison 10 does not support the DRAC 4 and DRAC 5 client GUI.
Server Administrator 5.0 5.1
Managed Node Framework (MNF)
Instrumentation Service: Server Agent
Diagnostic Service 3.6 NA
Server Administrator Core 5.0 5.0
3.0 3.1
5.6 5.6
2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1)
Business Server 2003 (SP1)
R2
Server 2003 R2 (includes Express, Standard, Workgroup, and Enterprise editions)
(includes Windows 2000 Server, Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000)
ES, and WS (
Update 6) for
version 3
Intel® Extended Memory 64 Technology (Intel EM64T) and Intel x86
(version 4) for Intel EM64T and Intel x86
for EM64T
Server Administrator Supported Applications and Systems 23
Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 5.0 to 5.1. (continued)
Installation and Server Management CD Version
IT Assistant 7.2 8.0
Storage Management Service 2.0 2.1
RAC Firmware
DRAC 5 1.0 1.0
DRAC 4 1.3.5 1.4.0
DRAC/MC 1.3 1.3
DRAC III, ERA, ERA/O, ERA/XT 3.3.5 3.3.5
ERA/MC 1.4.4 1.4.4
BMC Firmware Version On
PowerEdge 800 1.30 or later 1.30 or later
PowerEdge 830 1.41 or later 1.41 or later
PowerEdge 840 1.0 or later 1.0 or later
PowerEdge 850 1.41 or later 1.41 or later
PowerEdge 860 1.0 or later 1.0 or later
PowerEdge 1425SC 1.30 or later 1.30 or later
PowerEdge 1800 1.23 or later 1.23 or later
PowerEdge 1850 1.23 or later 1.23 or later
PowerEdge 1855 1.0 or later 1.0 or later
PowerEdge 1900 NA 1.0 or later
PowerEdge 1950 1.0 or later 1.0 or later
PowerEdge 1955 1.0 or later 1.0 or later
PowerEdge 2800 1.23 or later 1.23 or later
PowerEdge 2850 1.23 or later 1.23 or later
PowerEdge 2900 1.0 or later 1.0 or later
PowerEdge 2950 1.0 or later 1.0 or later
PowerEdge 6800 1.40 or later 1.40 or later
PowerEdge 6850 1.40 or later 1.40 or later
5.0 5.1
24 Server Administrator Supported Applications and Systems
Table 4-2 shows compatible applications and Dell systems for the Dell PowerEdge Installation and Server Management CD (versions 4.3 to 4.5.1).
Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 4.3 to 4.5.1
Installation and Server Management CD Version
PowerEdge systems (* Indicates new systems for the given version of the CD)
4.3 4.4 4.5 4.5.1
350 500SC 600SC 650 700 750 800 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 6800* 6850*
350 500SC 600SC 650 700 750 800 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 6800 6850
350 500SC 600SC 650 700 750 800 830* 850* 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650
a
1850 2850 6800 6850
Server Administrator Supported Applications and Systems 25
Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 4.3 to 4.5.1 (continued)
Installation and
4.3 4.4 4.5 4.5.1 Server Management CD Version
8450 750N 755N 770N 775N
8450 750N 755N 770N 775N
6800 6850 8450 750N 755N 770N 775N
Supported operating systems
• Microsoft Windows Server 2003 family (includes Web, Standard, and Enterprise editions)
• Microsoft Windows Small Business Server [SBS] 2003
• Windows 2000
Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Windows Small Business Server
2000)
®
•Novell
NetWare®
5.1 (Support Pack 7 or later, plus hot
• Microsoft Windows Server 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1)
• Microsoft Windows Small Business Server 2003 (SP1)
• Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000)
• Novell NetWare 6.5 (Support Pack 1 or later, plus hot fixes)
• Microsoft Windows Server 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1)
• Microsoft Windows Small Business Server 2003 (SP1)
• Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000)
• Novell NetWare 6.5 (Support Pack 1 or later, plus hot fixes)
• Microsoft
• Microsoft Windows
• Windows 2000
•NA
fixes)
• Novell NetWare 6.5 (Support Pack 1 or later, plus hot fixes)
a
Windows Server 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1)
Small Business Server 2003 (SP1)
Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000)
26 Server Administrator Supported Applications and Systems
Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 4.3 to 4.5.1 (continued)
Installation and Server Management CD Version
Server Administrator 2.0 2.1 2.2 2.3
Managed Node Framework (MNF)
Instrumentation Service: Server Agent
Diagnostic Service 3.2 3.3 3.4 3.4
Server Administrator Core
IT Assistant 7.0 7.0 7.1 7.1
Storage Management Service: Array Manager
enhanced Storage Management Service
RAC Firmware
DRAC 4 1.20 1.30 1.30 1.30
DRAC/MC 1.1 1.2 1.2 NA
DRACIII, ERA, ERA/O, and ERA/XT
4.3 4.4 4.5 4.5.1
•Red Hat Enterprise Linux AS and ES (version 2.1)
• Red Hat Enterprise Linux AS, ES, and WS (version 3)
2.0 2.1 2.2 2.3
5.3 5.3 5.3 5.5.1
2.0 2.1 2.2 2.2
3.7 3.7 3.7 3.7
1.1 1.2 1.2 1.4
3.21 3.3 3.3 NA
• Red Hat Enterprise Linux AS, ES, and WS (
version 3) for
Intel Extended Memory 64 Technology (Intel EM64T) and Intel x86
• Red Hat Enterprise Linux (version 4) for Intel EM64T and Intel x86
• Red Hat Enterprise Linux AS, ES, and
version 3) for
WS ( Intel Extended Memory 64 Technology (Intel EM64T) and Intel x86
• Red Hat Enterprise Linux (version 4) for Intel EM64T and Intel x86
• Red Hat Enterprise
• Red Hat Enterprise
a
Linux AS, ES, and
version 3)
WS (
Intel Extended
for
Memory 64 Technology (Intel EM64T) and Intel x86
Linux (version 4) for Intel EM64T and Intel x86
Server Administrator Supported Applications and Systems 27
Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 4.3 to 4.5.1 (continued)
Installation and
4.3 4.4 4.5 4.5.1
a
Server Management CD Version
RAC firmware: DRAC II
NA
NOTE: The DRAC II
NA NA NA
software is no longer included on the
Systems Management Consoles CD, but can
be obtained from earlier releases or support.dell.com.
ERA/MC 1.44 NA NA NA
BMC Firmware Version On
PowerEdge 800 1.30 or later 1.30 or later 1.30 or later NA
PowerEdge 830 NA NA 1.41 or later NA
PowerEdge 850 NA NA 1.41 or later NA
PowerEdge 1425SC 1.30 or later 1.30 or later 1.30 or later NA
PowerEdge 1800 1.23 or later 1.23 or later 1.23 or later NA
PowerEdge 1850 1.23 or later 1.23 or later 1.23 or later 1.23 or later
PowerEdge 1855 1.0 or later 1.0 or later 1.0 or later NA
PowerEdge 2800 1.23 or later 1.23 or later 1.23 or later NA
PowerEdge 2850 1.23 or later 1.23 or later 1.23 or later 1.23 or later
PowerEdge 6800 1.33 or later 1.33 or later 1.33 or later 1.40 or later
PowerEdge 6850 1.33 or later 1.33 or later 1.33 or later 1.40 or later
a. Introduced SAS support for Dell PowerEdge 6800 and 6850.
28 Server Administrator Supported Applications and Systems
Table 4-3 shows compatible applications and Dell systems for Systems Management CD version 4.1.3 to 4.2.
Table 4-3. Compatible Dell Systems and Applications for Systems Management CD
Versions 4.1.3 to 4.2.
Systems Management CD Version
PowerEdge systems (* Indicates new systems for the given version of the CD)
4.1.3 4.1.4 4.2
1855* 1855 350
500SC 600SC 650 700 750 800 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 8450 750N 755N 770N 775N
Server Administrator Supported Applications and Systems 29
Table 4-3. Compatible Dell Systems and Applications for Systems Management CD
Versions 4.1.3 to 4.2. (continued)
Systems Management CD Version
Supported operating systems
4.1.3 4.1.4 4.2
Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server
(supported by PowerEdge 2800 only)
Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server)
Novell NetWare 5.1 (Support Pack 7 or later, plus hot fixes)
[SBS] 2003
Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server
(supported by PowerEdge 2800 only)
Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server)
Novell NetWare 5.1 (Support Pack 7 or later, plus hot fixes)
[SBS] 2003
Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server
Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 SBS)
Novell NetWare 5.1 (Support Pack 7 or later, plus hot fixes)
NOTE: Novell NetWare is not
supported on the PowerEdge 650 system.
Novell NetWare 6.5 (Support Pack 1 or later, plus hot fixes)
Novell NetWare 6.5 (Support Pack 1 or later, plus hot fixes)
Novell NetWare 6.5 (Support Pack 1 or later, plus hot fixes)
NOTE: Novell NetWare is not
supported on the PowerEdge 650 system.
Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)
Server Administrator 1.9.1 1.9.1 1.9.2
Managed Node Framework (MNF)
Instrumentation Service: Server Agent
Diagnostic Service 3.1.1 3.1.1 3.1
Update Service 1.9.2 NA 1.9.1
Server Administrator Core
1.9 1.9 1.9
5.2 5.2 5.2
See "MNF" in this table. See "MNF" in this table. See "MNF" in this table.
Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)
Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)
[SBS] 2003
30 Server Administrator Supported Applications and Systems
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