NOTE: This readme provides information for Dell OpenManage Server
Administrator version 5.1.
This file contains updated information for your "Dell OpenManage
Server Administrator User's Guide" and any other technical
documentation included with Server Administrator.
NOTE: See the Dell OpenManage Install 5.1 readme ("readme_ins.txt"),
which is located under the "readme" folder on the
"Dell(TM) PowerEdge(TM) Installation and Server Management" CD
for the latest installation information and issues specifically
related to Server Administrator.
NOTE: See the Dell OpenManage Storage Management readme (located in
the "srvadmin\docs\readme" directory on the "Dell PowerEdge
Installation and Server Management" CD) for supplemental
information regarding the Storage Management Service.
NOTE: Server Administrator versioning skipped major versions 3 and 4
so that the Server Administrator and OpenManage versions
would match going forward.
The Server Administrator documentation includes the "User's Guide",
"Messages Reference Guide", "CIM Reference Guide", "Command Line
Interface (CLI) User's Guide", "SNMP Reference Guide", and
"Compatibility Guide". You can access the documentation from the
documentation CD or from the Dell support website at
"support.dell.com".
Dell recommends that you review specifics about the update to
determine if it applies to your system. The update contains changes
that impacts only certain configurations, or provides new features that
may or may not apply to your environment.
This section provides information about the minimum requirements for
installing and using Server Administrator.
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INSTALLATION AND SERVER MANAGEMENT CD VERSION 5.1 SUPPORTED SYSTEMS
======================================================================
Server Administrator 5.1 is supported on the "Installation and Server
Management" CD version 5.1.
The following Dell PowerEdge systems are supported for
"Dell PowerEdge Installation and Server Management" CD version 5.1:
600SC, 650, 700, 750, 800, 830, 840, 850, 860, 1600SC, 1650, 1655MC,
1750, 1800, 1850, 1855MC, 1900, 1950, 1955, 2600, 2650, 2800, 2850,
2900, 2950, 4600, 6600, 6650, 6800, and 6850.
The following Dell PowerVault system is supported for
"Dell PowerEdge Installation and Server Management" CD version 5.1:
NX 1950
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SUPPORTED OPERATING SYSTEMS
======================================================================
* Microsoft(R) Windows(R) 2000 Server family (32-bit extension)
(includes Windows 2000 Server SP4, Windows 2000
Advanced Server SP3 and greater, and Windows 2000 Small Business
Server [SBS], and Windows 2000 SBS SP1)
* Microsoft Windows Server(TM) 2003 R2 (32-bit and 64-bit
extensions) (Standard, and Enterprise and x64 editions), Microsoft
Windows Server 2003 SP1 (Web Edition), Microsoft Windows Storage
Server 2003 R2 (includes Express, Standard, Workgroup, and
Enterprise editions), and Microsoft Windows Server 2003 SBS
* Red Hat(R) Enterprise Linux (AS, WS and ES), (version 3 and 4)
for Intel(R) x86 and Intel Extended Memory 64 Technology (EM64T)
* SUSE(R) Linux Enterprise Server (version 9 SP3 and 10) for Intel
EM64T. In XEN mode, support for service console only.
* VMware ESX service console (see www.dell.com/vmware for details)
NOTE: Please refer to the "ISSUES FOR THE DRAC 5" section of this
document for the supported managed server operating systems by
* Added support for SUSE Linux Enterprise Server (version 10), on
DRAC 5.
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SUPPORTED WEB BROWSERS
======================================================================
* Microsoft Internet Explorer 6.0 (SP2) on Microsoft Windows Server 2003.
* Mozilla 1.7.11 on Red Hat Enterprise Linux (AS, ES, WS) version 3
and SUSE Linux Enterprise Server version 9 SP3 and 10.
* Firefox 1.5 on Red Hat Enterprise Linux (AS, ES, WS) version 4 and
SUSE Linux Enterprise Server version 9 SP3 and 10.
NOTE: Please refer to the "ISSUES FOR THE DRAC 5" section of this
document for the browser supported by DRAC 5.
NOTE: The Server Administrator browser attempts to use the
available browser in all cases. However, under certain
circumstances, using an unsupported (version or unsupported type)
browser may not be reported to the user. In such cases, the user
may see unexpected or incomplete results.
NOTE: The operating system media browser install may not be the
version supported by Server Administrator. See the appropriate Red
Hat Enterprise Linux operating system documentation to upgrade the
base browser install version to the supported version.
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SUPPORTED SSL VERSION
======================================================================
* Server Administrator supports SSL 3.0 exclusively.
NOTE: DRAC 5 support on SUSE Linux Enterprise Server (version 10) is
INSTALLATION
limited to the Manage Node and to the CLI only. DRAC 5 does not support
the Out of Band GUI on the Management station.
* Added support for Microsoft Windows Small Business Server 2003 R2
on Intel EM64T systems.
* Added support for Microsoft Multilingual Interface (MUI) on the
Microsoft Windows Storage Server 2003 R2 operating system.
* Added support for the following Dell PowerEdge systems: 840, 860,
and 1900.
* Added support for the following Dell PowerVault system: NX1950.
* Added support for Microsoft Virtual Server on the service console.
* Added support for VMware ESX Server 3.0 on the service console.
NOTE: Dell OpenManage installation with VMware ESX Server software
requires special steps. See the VMware Systems Compatibility Guide
located in the Resource Center at www.dell.com/vmware to determine
the versions of ESX Server software compatible with this release of
Dell OpenManage. Each ESX Server release from Dell has an associated
Dell VMware ESX Server Deployment Guide, also posted at this Web
location. Instructions for installing supported versions of Dell
OpenManage available at the time of that ESX Server release are
found in that ESX Server release's Deployment Guide.
* Added support for Health rollup for the Storage Management Service.
* Auto refresh of progress for the following Storage Management operations:
rebuild, clear, initialize, BGI Init, reconfigure, check consistency,
format, initialize, and slow init.
* For Storage Management Service, “array disk” is renamed to “physical disk”.
* Server Administrator Session Management support (GUI Only).
* Server Administrator home page FRU tab has been renamed as
System Components (FRU).
* Diagnostics is no longer available through Server Administrator.
To run diagnostics on your system, install Dell PowerEdge
Diagnostics from your Dell PowerEdge Service and Diagnostic
Utilities CD or download and install Dell PowerEdge Diagnostics from
the Dell Support website at support.dell.com. Dell PowerEdge
Diagnostics is a stand-alone application that can be run without
installing Server Administrator.
For complete installation instructions, see the "Dell OpenManage
Installation and Security User's Guide".
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USER NOTES
######################################################################
This section provides information to help enhance your experience with
Server Administrator in particular implementations and environments.
* Server Administrator uses port 1311 as the default port. Port 1311
is a registered port number of Dell Inc. If another application is
configured to run on port 1311 before Server Administrator is
installed, the DSM SA Connection Service will not start after installation.
Before you install Server Administrator, ensure that port 1311 is
not being used.
* You need to enable client-side scripting in Internet Explorer before
starting Server Administrator. To do so, perform the following
steps:
1. Navigate to "Tools" in Internet Explorer.
2. Under Tools, click "Internet Options".
3. Under "Internet Options", click the "Security" tab.
4. Select the security zone that the system running Server
Administrator falls under.
NOTE: This option should be set to "Trusted sites".
5. Click the "Custom Level" button.
6. For Windows 2000, perform the following steps:
- Under "Miscellaneous", select the "Allow Meta Refresh" radio
button.
- Under "Active Scripting", select the "Enable" radio button.
7. For Windows 2003, perform the following steps,
- Under "Miscellaneous", select the "Allow Meta Refresh" radio
button.
- Under "Active Scripting", select the "Enable" radio button.
- Under "Active scripting", select the "Allow scripting of
Internet Explorer web browser controls" radio button.
* To allow Single Sign-on for Server Administrator, without prompts
for user credentials, perform the following steps:
1. Navigate to "Tools" in Internet Explorer.
2. Under "Tools", click "Internet Options"
3. Under "Internet Options", click the "Security" tab.
4. Select "Trusted sites".
5. Click the "Custom Level" button.
6. Under "User Authentication", select the "Automatic Logon with
current username and password" radio button. Press ‘OK’ to exit
the “Custom Level” window.
7. Now select the “Advanced” tab, and under "HTTP 1.1 settings",
make sure "Use HTTP 1.1" is checked.
8. Click "OK" and restart your browser.
* If you run a security scanner tool (such as Nessus) against the
Server Administrator Web server, certain security warnings against
port 1311 running the Server Administrator Web server might be
displayed. The following warnings have been investigated by Dell
engineering and are determined to be "false positives"
(invalid security warnings) that you can safely ignore:
* "The Web server on 1311 allows scripts to read sensitive
configuration and / or XML files." Dell has determined that this
warning is a false positive.
* "The Web server on 1311 allows to delete " / " which implies that
the Web server will allow a remote user to delete the files in
root on the server." Dell has determined that this warning is a
false positive.
* "The Web server on 1311 might be susceptible to a 'WWW Infinite
Request' attack." Dell has determined that this warning is a false
positive.
* "It is possible to make the remote thttpd server execute arbitrary
code by sending a request like: GET If-Modified-Since:AAA[...]AAAA
Solution: If you are using thttpd, upgrade to version 2.0. If you
are not, then contact your vendor and ask for a patch, or change
your Web server. CVE on this one is CAN-2000-0359". Dell has
determined that this warning is a false positive.
* Enabling Integrated Windows Authentication in Internet Explorer
is not required to activate the Single Sign-On feature.
* Server Administrator security settings are not applicable for Active
Directory users. Active Directory users with read-only login can
access Server Administrator, even after access is blocked in the
preferences page of Server Administrator.
Dell SNMP MIB files for PowerEdge systems allow customers to obtain
running Server Administrator.
and verify information provided by supported software agents. The
current MIB files supported by PowerEdge software agents are located
at "\support\mib" on the "Systems Management Consoles" CD.
NOTE: A MIB-II-compliant, SNMP-supported network management station
is required to compile and browse MIB files.
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NOTES FOR THE INSTRUMENTATION SERVICE
======================================================================
* On certain systems, user-defined thresholds set under Server
Administrator become the default thresholds after uninstalling
Server Administrator.
After you change the threshold value of a probe on certain systems
running Server Administrator and then uninstall Server Administrator,
the changed threshold value becomes the default threshold value.
* When modifying the warning threshold settings, the values are stored
in the firmware as discrete integer values and scaled for display.
If the modified value is not a discrete integer, it may change when
saved.
* Fan redundancy can have the following states:
Fully Redundant: The sensors display this status, if all the fans
in the system are present and are in a non-failure state.
OR
Redundancy Lost: The sensors display this status, whenever any
system fan fails or is removed from the chassis.
Additionally, on PowerEdge 6800, the sensors will report a fan
redundancy status of "Redundancy Lost" in the following scenarios:
- A power supply is removed and a power supply fan blank is not
inserted.
- A power supply fan blank is present but failed.(134157)
* If a system with memory redundancy enabled enters a "redundancy
lost" state, it may not be apparent which memory module is the
cause. If you cannot determine which DIMM to replace, see the
"switch to spare memory detected" log entry in the ESM system
log to find which memory module failed.
* If you run Server Administrator while the system is in OS Install
Mode, memory may be reported incorrectly by Server Administrator.
To avoid this issue, you must disable OS Install Mode before
* If you have to uninstall and reinstall the operating system SNMP
object and clicking the Help button on the global navigation bar.
service, then reinstall Server Administrator as well, so that the
Server Administrator SNMP agents are registered with the operating
system SNMP agent.
* Server Administrator Device Drivers for Linux
Server Administrator includes two device drivers for Linux: Dell
Systems Management Base Driver (dcdbas) and Dell BIOS Update Driver
(dell_rbu). Server Administrator uses these drivers to perform its
systems management functions. Depending on the system, Server
Administrator loads one or both of these drivers if required.
These drivers have been released as open source under the GNU
General Public License v2.0. They are available in Linux kernels
from kernel.org starting with kernel 2.6.14.
Red Hat Enterprise Linux:
Server Administrator provides precompiled dcdbas and dell_rbu
modules for Red Hat Enterprise Linux version 3 and 4. These
drivers are expected to ship with future Red Hat Enterprise Linux
version 3 and 4 Updates.
SUSE Linux Enterprise Server:
These drivers ship with SUSE Linux Enterprise Server version 9
Service Pack 3 (SP3) and version 10. It is expected that future
SUSE Linux Enterprise Server version 9 and 10 Service Packs will
continue to ship these drivers.
If the drivers are available with the operating system, Server
Administrator will use those versions of the drivers. If the
drivers are not available with the operating system, Server
Administrator will use its precompiled modules on Red Hat
Enterprise Linux version 3 and 4. If precompiled drivers are not
available with the operating system or Server Administrator,
Server Administrator uses its Dynamic Kernel Support (DKS) feature
to build the drivers when needed. See the "Dell OpenManage
Installation and Security User's Guide" for more information about
DKS.
======================================================================
NOTES FOR THE STORAGE MANAGEMENT SERVICE
======================================================================
* When using the Storage Management Service, the DSM SA Data Manager
must first be stopped before Adaptec controllers are updated.
* Detailed information on the Storage Management Service is available
in the Storage Management Service online help. After installing and
launching Server Administrator, you can access the Storage Management
Service online help by selecting the Storage or lower-level tree
NOTES FOR THE REMOTE ACCESS SERVICE
======================================================================
* This service is supported on PowerEdge 650, 700, 750, 800, 830, 840,
850, 860, 1600SC, 1650, 1750, 1800, 1850, 2600, 2650, 2800, 2850, 4600,
6600, 6650, 6800, and 6850 systems only. It enables remote access to a
server that has lost its network connection or that has become
unresponsive. In this release of Server Administrator, the Remote
Access Service uses the following Remote Access Controllers (RACs):
Dell Remote Access Card (DRAC) 4/I, DRAC 4/P, DRAC III, DRAC III/XT,
Embedded Remote Access (ERA), or Embedded Remote Access
Option (ERA/O).
* RACs also have their own CLI that is accessed through the "racadm"
command. You can add racadm commands to a batch or script file to
automate various user tasks. To limit the stress load on the managed
system and RAC, you should add "sleep" or "delay" commands of one or
two seconds between the individual racadm commands.
* Unlike DRAC 3, configuration of DRAC 4 settings is not supported in
Server Administrator. Additionally, Server Administrator performs
minimal reporting of DRAC 4 properties. For DRAC 5, a limited
amount of NIC and User settings are configurable through Server
Administrator to allow the user to connect via Out-Of-Band to the
DRAC 5 card. For full configuration and reporting of all DRAC
attributes, it is recommended to use the "racadm" command.
* After installing Internet Explorer 5.0 or later, you may notice that
the automatic configuration and proxy setting information for each
connection is separate from the same information used for the LAN
connection. If you have both a dial-up and a LAN connection at the
same time, Internet Explorer may block your access to the Internet.
This blocking occurs because each connection in Internet Explorer
5.0 uses its own automatic configuration and proxy settings. When
you try to establish a PPP connection, Internet Explorer attempts
to use the dial-up connection settings to access the Internet.
You can find additional information about this issue in article
Q818060, "Connections No Longer Use Local Area Network Automatic
Configuration and proxy settings" in the Microsoft Knowledge Base (KB)
at "support.microsoft.com".
To correct this problem, you must apply Microsoft IE HotFix Q818060
or KB839571 to Internet Explorer 6.0 SP1 on Windows 2000 server or
Windows 2003 server. HotFix Q818060 and KB839571 are available on
the "Server Manage Node" CD in the "\srvadmin\Windows\HotFix"
directory. See the following Microsoft support articles for further
instructions on applying this HotFix: