Dell OpenManage Server Administrator Version 5.0 Compatibility Guide

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Dell OpenManage™

Server Administrator Version 5.0

Compatibility Guide

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Notes and Notices

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

___________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, and Dell OpenManage are trademarks of Dell Inc.; Microsoft,

Windows, and W indows NT are registered trademarks and Windows Server is a trademark of Microsoft Corporation; Novell, NetWare, and SUSE are registered trademarks of Novell Inc.; Red Hat is a registered trademark of Red Hat, Inc.; Intel, Pentium, and EtherExpress are registered trademarks of Intel Corporation; 3COM is registered trademark of 3Com Corporation; VMware is a registered trademark of VMware Inc.

Server Administrator includes software developed by the Apache Software F oundation (www.apache.org). Server Administrator utilizes the OverLIB JavaScript library. This library can be obtained from www.bosrup.com.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

March 2006

www.dell.com | support.dell.com

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

What’s New in Dell OpenManage Version 5.0?

Purpose of This Guide

Update of Compatibility Guide

Supported Instrumentation

Supported Operating Systems

Supported Browsers

Supported GUI Languages

Introduction

Overview

Dell OpenManage™ Server Administrator provides a powerful, integrated set of systems management applications for keeping the systems on your network healthy. Server Administrator provides fault management information, prefailure information, and asset and inventory information to management applications. You can install the Server Administrator from the Dell™ PowerEdge™ Installation and Server Management CD provided with your system. In addition to supporting systems management industry standards, Server Administrator also provides additional systems management information about the components of your specific system. Server Administrator can also run diagnostics and configure BIOS and system settings.

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell PowerEdge Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Server Administrator's integrated security draws on the system's operating system security. Server Administrator uses the secure socket layer (SSL) encryption protocol.

NOTE: For more information on the secure socket layer, see the Dell Support website at support.dell.com.

What’s New in Dell OpenManage Version 5.0?

The following changes in the Dell OpenManage version 5.0 (Dell OpenManage Server Administrator version 5.0) affect the Compatibility Guide:

• Added support for the following Dell PowerEdge systems: 1900, 1950, 1955, 2900, and 2950

• Added support for the following RAID controllers: PERC 5/i Adapter, PERC 5/i Integrated, SAS 5/E Adapter, SAS 5/i Integrated, SAS 5/iR Adapter, and SAS 5/iR Integrated

• Added support for Microsoft

• Added support for Microsoft Windows and Enterprise Editions) on PowerEdge 830, 2900, and 2950

• Added support for SUSE

• Removed support for the following Dell PowerEdge systems:

• Removed support for Array Manager

Windows Server™ 2003 R2

Storage Server 2003 R2 (Express, Standard, Workgroup,

LINUX Enterprise Server (version 9)

x3xx, x4xx

, and

x5xx

Introduction 11

Purpose of This Guide

Server Administrator operates on many Dell hardware platforms (hereafter called systems) with operating systems such as Microsoft Windows, SUSE LINUX Enterprise Server, and Red Hat To use the systems management features of Server Administrator fully, you must understand which features of Server Administrator match your system's hardware configuration and operating system.

Enterprise Linux.

Update of Compatibility Guide

The Server Administrator Compatibility Guide is updated each business quarter. It summarizes all Dell PowerEdge Installation and Server Management CD releases that precede the current release date.

Always consult the readme.txt file on your Dell PowerEdge Installation and Server Management CD for each release for the most current information on compatible systems management elements.

NOTE: You can find systems management software on the Systems Management CD for Dell OpenManage

versions prior to version 4.3 of the CD. You can find systems management software on the Applications CD prior to version 3.0 of the CD. The systems management software was relocated to the Systems Management CD beginning with version 3.0. For the purposes of this guide, some references to the Systems Management CD may also include the Applications CD.

Supported Instrumentation

Each supported Dell PowerEdge Installation and Server Management CD contains instrumentation for your Dell PowerEdge system. Three sections of this guide are organized around the primary instrumentation product names and show the relationship among the following variables:

•

Dell PowerEdge Installation and Server Management

Applications

• Supported operating systems

• Instrumentation service

• Dell PowerEdge system product name (for example, PowerEdge 1600SC)

In Table 1-1, instrumentation product names are associated with a range of the Applications CD or Systems Management CD version (prior to Dell OpenManage version 4.3) or Dell PowerEdge Installation and Server Management CD numbers.

CD)

CD version number (or the

Systems Management CD

12 Introduction

Table 1-1. Systems Management Product Name and Corresponding Version Numbers

Instrumentation Product Names CD Version Section in This Guide

Dell OpenManage Server Administrator

4.3 or later (Installation and Server Management CD)

Server Administrator Supported Applications and Systems

3.0 through 4.2 (Systems Management CD)

Dell OpenManage Server Agent 2.0 through 2.2

(Applications CD)

Dell OpenManage Hardware Instrumentation Package (HIP)

1.2 through 1.7 (Applications CD)

Server Administrator Supported Applications and Systems

Server Agent Supported Applications and Systems

Hardware Instrumentation Package Supported Applications and Systems

Supported Operating Systems

Server Administrator supports major operating systems offered by Microsoft, Novell®, and Red Hat. See the tables in "Server Administrator Supported Applications and Systems" to find the operating system that matches the configuration of system and applications that you are installing or upgrading.

NOTE: Each Dell PowerEdge Installation and Server Management CD supports specific operating system versions,

service packs, support packs, and kernels.

NOTE: For Dell OpenManage information specific to VMware

the Dell–VMware Compatibility Matrix at www.dell.com/vmware, under the Dell/VMware Resource Center section.

For precise operating system, application, firmware, and other requirements, see the table that lists the Dell PowerEdge Installation and Server Management CD (or Systems Management CD) version for the system that you are configuring. The tables in the following sections of this guide are a good place to begin:

• Server Administrator Supported Applications and Systems

• Server Agent Supported Applications and Systems

• Hardware Instrumentation Package Supported Applications and Systems

Operating system version numbers, support packs, service packs, and kernel versions can vary with each Dell PowerEdge Installation and Server Management CD cannot be accurately generalized. For example, a particular Dell PowerEdge Installation and Server Management CD

(or Systems Management CD) may support only a version of the Red Hat Enterprise

Linux operating system with a specific kernel. Some systems management applications are available only on specific operating systems.

, see the latest Installation Guide, Release Notes, and

(or Systems Management CD) version and

NOTE: To address any Simple Network Management Protocol (SNMP) security vulnerabilities associated with an

operating system, see the appropriate website for your system's operating system (for example, www.microsoft.com, www.redhat.com, or www.novell.com).

Introduction 13

Supported Browsers

Server Administrator supports Microsoft Internet Explorer (IE) version 6.0 SP1 and SP2, Mozilla Firefox version 1.0.7, and Mozilla versions 1.7.8, 1.7.10, and 1.7.11 open-source Web browsers.

NOTE: SUSE LINUX Enterprise Server (version 9) supports Mozilla version 1.7.8.

NOTE: Server Administrator versions 4.3 and later do not support Netscape Navigator.

Supported GUI Languages

Dell OpenManage is localized into French, German, Spanish, Japanese, and Simplified Chinese. Dell OpenManage software is localized according to the matrix in the following table. Dell does not support languages outside of this table.

Table 1-2 plots the language of the Dell OpenManage GUI against the operating system languages.

Table 1-2. Supported Dell OpenManage GUI Languages

Dell OpenManage GUI Languages

English XXXXX X

French X

German X

Spanish X

Simplified Chinese X

Japanese X

English OSFrench OSGerman OSSpanish OSSimplified

Chinese OS

Japanese OS

Server Administrator Services

Overview

Dell OpenManage™ Server Administrator has a modular architecture that allows you to select and install the functions that are most needed in your particular IT environment. The available services vary from one operating system to another. The following sections describe the contribution of each service to your systems management capabilities.

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Descriptions of Server Administrator Services

Each service provides a functionally related set of systems management tasks that you can use to manage your system.

Instrumentation Service

The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents. The instrumentation service allows remote administration of monitored systems, including shutdown, start-up, and security.

Remote Access Service

The Remote Access Service provides a complete remote systems management solution for systems equipped with a remote access controller (RAC) solution. The Remote Access Service provides remote access to an inoperable system, allowing the system administrator to get the system up and running as quickly as possible. The Remote Access Service also provides alert notification when a system is down and allows the system administrator to restart a system remotely. Additionally, the Remote Access Service logs the probable cause of system crashes and saves the most recent crash screen.

Server Administrator Services 17

Storage Management Service

Express Setup installs the Storage Management Service (earlier known as the enhanced Storage Management Service) by default on Microsoft

SUSE

LINUX Enterprise Server systems, you can either install the Storage Management Service

through the Red Hat Package Manager (RPM) or use the srvadmin-install.sh script—a menu driven script that installs the appropriate RPMs based on the options you choose.

NOTE: The Red Hat Enterprise Linux operating system provides drivers for some of the RAID controllers listed in

the "RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions" section.

See the Dell OpenManage Server Administrator User's Guide for more information on Storage Management Service.

Windows®. On Red Hat® Enterprise Linux and

Diagnostic Service

The Diagnostic Service provides a suite of diagnostic programs that run locally on your system or remotely on a system connected to the network. The Diagnostic Service is engineered to diagnose problems on individual systems and to run concurrently with all other applications running on the system under test.

Logs

Server Administrator displays logs of commands issued to or by the system, monitored hardware events, POST events, and system alerts. You can view logs on the home page, print or save them as reports, and send them by e-mail to a designated service contact.

Available Services on Supported Operating Systems

Table 2-1 summarizes the services that are available for each supported operating system.

Table 2-1. Server Administrator Services Available With Supported Operating Systems

Operating System Services Available

Microsoft Windows Server™ 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1), Microsoft Windows Small Business Server 2003 (SP1), Microsoft Windows Server 2003 R2 — for x86 and x64 editions, and Microsoft Windows Storage Server 2003 R2 (includes Express, Standard, Workgroup, and Enterprise Editions)

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Microsoft Windows Small Business Server 2000)

18 Server Administrator Services

• Instrumentation

• Storage Management

• Diagnostic

• Remote Access

• Instrumentation

• Storage Management

• Diagnostic

• Remote Access

Table 2-1. Server Administrator Services Available With Supported Operating Systems (continued)

Operating System Services Available

Red Hat Enterprise Linux AS, ES, and WS (version 3 Update 6)

Intel® Extended Memory 64 Technology (Intel EM64T)

for

and Intel x86

Red Hat Enterprise Linux (version 4) for Intel EM64T and Intel x86

SUSE LINUX Enterprise Server (version 9)

• Instrumentation

• Diagnostic

• Remote Access

• Storage Management Service (

Installation and Server Management

Dell OpenManage version 4.4 and later, or

Systems Management

version 4.1 or later)

• Instrumentation

• Diagnostic

• Remote Access

• Storage Management Service (

Installation and Server Management

Dell OpenManage version 4.4 and later, or

Systems Management

version 3.0 through 4.2)

• Instrumentation

• Diagnostic

• Remote Access

• Storage Management Service (

Installation and Server Management

Dell OpenManage version 5.0)

CD for Dell OpenManage

Dell PowerEdge

CD for

Dell PowerEdge

CD for

Dell PowerEdge

CD for

NOTE: The Storage Management Service refers to the enhanced Storage Management Service. Server Administrator

no longer supports the basic Storage Management Service (also known as Array Manager).

Server Administrator Services 19

20 Server Administrator Services

Systems Management Standards Availability

Overview

Dell OpenManage™ Server Administrator supports the following major systems management protocols:

• HyperText Transfer Protocol Secure (HTTPS)

• Common Information Model (CIM)

• Simple Network Management Protocol (SNMP)

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

NOTE: See the Dell OpenManage Server Administrator readme file on the Dell PowerEdge Installation and

Server Management CD (or Systems Management CD) for information on SNMP security concerns, as well as

the Dell Support website at support.dell.com. You must apply updates from your operating system's master SNMP agents to ensure that Dell's SNMP subagents are secure.

NOTE: After you install SNMP, it must be enabled. For more information on enabling SNMP–supported

agents, see the Server Administrator User's Guide.

If your system supports SNMP, you must install and enable the service on your operating system. If SNMP services are available on your operating system, the Server Administrator installation program installs the supporting agents for SNMP.

HTTPS is supported on all operating systems. Support for CIM and SNMP is operating system-dependent and, in some cases, operating system-version dependent.

Availability on Supported Systems

On supported Microsoft® Windows® operating systems, Server Administrator supports these two systems management standards: CIM/WMI and SNMP.

On supported Red Hat Server Administrator supports the SNMP systems management standard.

Server Administrator adds considerable security to these systems management standards. All set operations for attributes (for example, changing the value of an asset tag) must be performed with Dell OpenManage IT Assistant while logged in with the required authority. As a result of the added security that IT Assistant offers for systems management, IT Assistant is the only management console that you can use to change attributes.

Enterprise Linux and SUSE® LINUX Enterprise Server operating systems,

Systems Management Standards Availability 21

Availability on Supported Operating Systems

Table 3-1 shows the availability of the systems management standards for each supported operating system.

Table 3-1. Availability of Systems Management Standard by Operating System

Operating System SNMP CIM

Windows Server™ 2003 family and Windows 2000 Server family

Red Hat Enterprise Linux AS and ES (version 3 and version 4)

SUSE LINUX Enterprise Server (version 9)

Available from the operating system installation media

Available in net-snmp package from the operating system installation media

Always installed

Unavailable

22 Systems Management Standards Availability

Server Administrator Supported Applications and Systems

This section provides information on instrumentation, applications, and systems that are supported by the Dell OpenManage™ Systems Management CD versions 3.0 through 4.2, and Dell™ PowerEdge™ Installation and Server Management CD version 4.3 onwards.

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell PowerEdge Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

The Dell PowerEdge Installation and Server Management CD (or the Systems Management CD) supports both, Dell OpenManage Server Administrator and Server Agent. For more information about applications and systems supported by Server Agent, see "Server Agent Supported Applications and Systems." Server Agent is referred to as the Instrumentation Service starting with Systems Management CD 3.x. The Instrumentation Service is also called Hardware Instrumentation Package (HIP) on older releases.

NOTE: The Systems Management CD version 3.0 and later does not fully support the following

Dell PowerEdge systems: 1300, 2100, 2200, 2300, 4100, 4200, 4300, 4350, 6100, 6300, and 6350.

NOTE: The Systems Management CD version 3.2.1 was not released.

Version Number Information

All software supporting the Dell PowerEdge servers and Dell PowerVault™ NAS systems are delivered in Dell OpenManage stack releases that include the complete group of programs and that are fully tested for the supported platforms. An example is the Dell OpenManage 3.4.2 release of the Dell OpenManage software that supports most Dell systems from February 1998 through June 2003. The version of the software is significant. In this example, the first number (3) represents the major version number. You should upgrade your software any time Dell delivers a new major version. The second number (4) is the release number. A new release may have some minor features and fixes associated with it. You do not need to upgrade to the latest release unless that release is enabling your specific hardware or solving an issue you may be experiencing. You may skip releases as needed. The last number (2) is the hardware platform refresh number. This indicates that the software has been updated to support a new system. For example, if you have older systems running version 3.4.1, there is no need to upgrade to version 3.4.2 for a platform refresh.

Server Administrator Supported Applications and Systems 23

Compatible Systems and Applications by Installation and Server Management CD Version

Table 4-1 shows compatible applications and Dell systems for the Dell PowerEdge Installation and Server Management CD (versions 5.0)

Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 5.0.

Installation and Server Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

5.0

600SC 650 700 750 750N 755N 770N 775N 800 830 850 1600SC 1650 1655MC 1750 1800 1850 1855 1900* 1950* 1955* 2600 2650 2800 2850 2900* 2950* 4600 6600 6650 6800 6850

24 Server Administrator Supported Applications and Systems

Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 5.0. (continued)

Installation and Server

5.0

Management CD Version

Supported operating systems

• Microsoft® Windows Server™

• Microsoft Windows

• Microsoft Windows Server 2003

• Microsoft Windows Storage

• Windows 2000 Server family

• Red Hat

• Red Hat Enterprise Linux

•SUSE

Server Administrator 5.0

Managed Node Framework

3.0

(MNF)

Instrumentation Service: Server

5.6

Agent

Diagnostic Service 3.6

Server Administrator Core 5.0

IT Assistant 7.2

Storage Management Service 2.0

2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1)

Small

Business Server 2003 (SP1)

Server 2003 R2 (includes Express, Standard, Workgroup, and Enterprise editions)

(includes Windows 2000 Server, Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000)

Enterprise Linux AS,

ES, and WS (

Update 6) for

version 3

Intel® Extended Memory 64 Technology (Intel EM64T) and Intel x86

(version 4) for Intel EM64T and Intel x86

LINUX Enterprise

Server (version 9)

Server Administrator Supported Applications and Systems 25

Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 5.0. (continued)

Installation and Server Management CD Version

RAC Firmware

DRAC 5 1.0

DRAC 4 1.35

DRAC/MC 1.3

DRAC III, ERA, ERA/O, ERA/XT 3.35

ERA/MC 1.44

BMC Firmware Version On

PowerEdge 800 1.30 or later

PowerEdge 830 1.41 or later

PowerEdge 850 1.41 or later

PowerEdge 1425SC 1.30 or later

PowerEdge 1800 1.23 or later

PowerEdge 1850 1.23 or later

PowerEdge 1855 1.0 or later

PowerEdge 1900 1.0 or later

PowerEdge 1950 1.0 or later

PowerEdge 1955 1.0 or later

PowerEdge 2800 1.23 or later

PowerEdge 2850 1.23 or later

PowerEdge 2900 1.0 or later

PowerEdge 2950 1.0 or later

PowerEdge 6800 1.40 or later

PowerEdge 6850 1.40 or later

5.0

26 Server Administrator Supported Applications and Systems

Table 4-2 shows compatible applications and Dell systems for the Dell PowerEdge Installation and Server Management CD (versions 4.3 to 4.5.1).

Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 4.3 to 4.5.1

Installation and Server Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

4.3 4.4 4.5 4.5.1

350 500SC 600SC 650 700 750 800 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 6800* 6850*

350 500SC 600SC 650 700 750 800 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 6800 6850

350 500SC 600SC 650 700 750 800 830* 850* 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650

800T 1850 2850 6800 6850

Server Administrator Supported Applications and Systems 27

Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 4.3 to 4.5.1 (continued)

Installation and

4.3 4.4 4.5 4.5.1 Server Management CD Version

8450 750N 755N 770N 775N

6800 6850 8450 750N 755N 770N 775N

Supported operating systems

• Microsoft Windows Server 2003 family (includes Web, Standard, and Enterprise editions)

• Microsoft Windows Small Business Server [SBS] 2003

• Windows 2000

Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Windows Small Business Server

2000)

•Novell

NetWare®

5.1 (Support Pack 7 or later, plus hot

• Microsoft Windows Server 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1)

• Microsoft Windows Small Business Server 2003 (SP1)

• Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000)

• Novell NetWare 6.5 (Support Pack 1 or later, plus hot fixes)

• Microsoft Windows Server 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1)

• Microsoft Windows Small Business Server 2003 (SP1)

• Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000)

• Novell NetWare 6.5 (Support Pack 1 or later, plus hot fixes)

• Microsoft

• Microsoft Windows

• Windows 2000

•NA

fixes)

• Novell NetWare 6.5 (Support Pack 1 or later, plus hot fixes)

Windows Server 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1)

Small Business Server 2003 (SP1)

Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Microsoft Windows Small Business Server 2000)

28 Server Administrator Supported Applications and Systems

Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 4.3 to 4.5.1 (continued)

Installation and Server Management CD Version

Server Administrator 2.0 2.1 2.2 2.3

Managed Node Framework (MNF)

Instrumentation Service: Server Agent

Diagnostic Service 3.2 3.3 3.4 3.4

Server Administrator Core

IT Assistant 7.0 7.0 7.1 7.1

Storage Management Service: Array Manager

enhanced Storage Management Service

RAC Firmware

DRAC 4 1.20 1.30 1.30 1.30

DRAC/MC 1.1 1.2 1.2 NA

DRACIII, ERA, ERA/O, and ERA/XT

4.3 4.4 4.5 4.5.1

•Red Hat Enterprise Linux AS and ES (version 2.1)

• Red Hat Enterprise Linux AS, ES, and WS (version 3)

2.0 2.1 2.2 2.3

5.3 5.3 5.3 5.5.1

2.0 2.1 2.2 2.2

3.7 3.7 3.7 3.7

1.1 1.2 1.2 1.4

3.21 3.3 3.3 NA

• Red Hat Enterprise Linux AS, ES, and WS (

version 3) for

Intel Extended Memory 64 Technology (Intel EM64T) and Intel x86

• Red Hat Enterprise Linux (version 4) for Intel EM64T and Intel x86

• Red Hat Enterprise Linux AS, ES, and

version 3) for

WS ( Intel Extended Memory 64 Technology (Intel EM64T) and Intel x86

• Red Hat Enterprise Linux (version 4) for Intel EM64T and Intel x86

• Red Hat Enterprise

Linux AS, ES, and

version 3)

WS (

Intel Extended

for

Memory 64 Technology (Intel EM64T) and Intel x86

Linux (version 4) for Intel EM64T and Intel x86

Server Administrator Supported Applications and Systems 29

Table 4-2. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 4.3 to 4.5.1 (continued)

Installation and

4.3 4.4 4.5 4.5.1

Server Management CD Version

RAC firmware: DRAC II

NOTE: The DRAC II

NA NA NA

software is no longer included on the

Systems Management Consoles CD, but can

be obtained from earlier releases or support.dell.com.

ERA/MC 1.44 NA NA NA

BMC Firmware Version On

PowerEdge 800 1.30 or later 1.30 or later 1.30 or later NA

PowerEdge 800T NA NA NA 1.0 or later

PowerEdge 830 NA NA 1.41 or later NA

PowerEdge 850 NA NA 1.41 or later NA

PowerEdge 1425SC 1.30 or later 1.30 or later 1.30 or later NA

PowerEdge 1800 1.23 or later 1.23 or later 1.23 or later NA

PowerEdge 1850 1.23 or later 1.23 or later 1.23 or later 1.23 or later

PowerEdge 1855 1.0 or later 1.0 or later 1.0 or later NA

PowerEdge 2800 1.23 or later 1.23 or later 1.23 or later NA

PowerEdge 2850 1.23 or later 1.23 or later 1.23 or later 1.23 or later

PowerEdge 6800 1.33 or later 1.33 or later 1.33 or later 1.40 or later

PowerEdge 6850 1.33 or later 1.33 or later 1.33 or later 1.40 or later

a. Introduced SAS support for Dell PowerEdge 6800 and 6850.

30 Server Administrator Supported Applications and Systems

Table 4-3 shows compatible applications and Dell systems for Systems Management CD version 4.1.3 to 4.2.

Table 4-3. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.1.3 to 4.2.

Systems Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

4.1.3 4.1.4 4.2

1855* 1855 350

500SC 600SC 650 700 750 800 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 8450 750N 755N 770N 775N

Server Administrator Supported Applications and Systems 31

Table 4-3. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.1.3 to 4.2. (continued)

Systems Management CD Version

Supported operating systems

4.1.3 4.1.4 4.2

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

(supported by PowerEdge 2800 only)

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server)

Novell NetWare 5.1 (Support Pack 7 or later, plus hot fixes)

[SBS] 2003

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

(supported by PowerEdge 2800 only)

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server)

Novell NetWare 5.1 (Support Pack 7 or later, plus hot fixes)

[SBS] 2003

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 SBS)

Novell NetWare 5.1 (Support Pack 7 or later, plus hot fixes)

NOTE: Novell NetWare is not

supported on the PowerEdge 650 system.

Novell NetWare 6.5 (Support Pack 1 or later, plus hot fixes)

NOTE: Novell NetWare is not

supported on the PowerEdge 650 system.

Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)

Server Administrator 1.9.1 1.9.1 1.9.2

Managed Node Framework (MNF)

Instrumentation Service: Server Agent

Diagnostic Service 3.1.1 3.1.1 3.1

Update Service 1.9.2 NA 1.9.1

Server Administrator Core

1.9 1.9 1.9

5.2 5.2 5.2

See "MNF" in this table. See "MNF" in this table. See "MNF" in this table.

Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)

[SBS] 2003

32 Server Administrator Supported Applications and Systems

Table 4-3. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.1.3 to 4.2. (continued)

Systems Management CD Version

IT Assistant 6.5.3 6.5.3 6.5.3

Storage Management Service: Array Manager

enhanced Storage Management Service

RAC Firmware

DRAC 4 1.0 1.1 1.1

DRAC/MC 1.0 NA NA

DRACIII, ERA, ERA/O, and ERA/XT

RAC firmware: DRAC II

ERA/MC NA NA 1.44

BMC Firmware Version

4.1.3 4.1.4 4.2

NA NA 3.6

1.0 1.0.1 1.0

NA NA 3.21

NA NA

NOTE: The DRAC II software is

no longer included on the

Systems Management CD, but

can be obtained from earlier releases or support.dell.com.

1.0 1.0.1 1.0.1

Server Administrator Supported Applications and Systems 33

Table 4-4 shows compatible applications and Dell systems for Systems Management CD version 4.0.1 to 4.1.2.

Table 4-4. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.0.1 to 4.1.2.

Systems Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

4.0.1 4.1 4.1.1 4.1.2

1850* 2800* 2850*

350 500SC 600SC 650 700 750 1400 1500SC 1550 1600SC 1650 1655MC 1750 1850 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 8450 750N 755N 770N 775N

1800* 800*

34 Server Administrator Supported Applications and Systems

Table 4-4. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.0.1 to 4.1.2. (continued)

Systems Management CD Version

Supported operating systems

4.0.1 4.1 4.1.1 4.1.2

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

2003 (supported by PowerEdge 2800 only)

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server)

Novell NetWare 5.1 (Support Pack 7 or later, plus hot fixes)

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small

[SBS]

Business Server

2003

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 SBS)

Novell NetWare 5.1 (Support Pack 7 or later, plus hot fixes)

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small

[SBS]

Business Server

2003

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 SBS)

Novell NetWare 5.1 (Support Pack 7 or later, plus hot fixes)

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small

[SBS]

Business Server

2003

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 SBS)

Novell NetWare 5.1 (Support Pack 7 or later, plus hot fixes)

NOTE: Novell

NetWare is not supported on the PowerEdge 650 system.

Novell NetWare 6.5 (Support Pack 1 or later, plus hot fixes)

NOTE: Novell

NetWare is not supported on the PowerEdge 650 system.

Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)

Server Administrator 1.8.1 1.9 1.9 1.9

Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)

[SBS]

Server Administrator Supported Applications and Systems 35

Table 4-4. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.0.1 to 4.1.2. (continued)

Systems Management CD Version

Managed Node Framework (MNF)

Instrumentation Service: Server Agent

Remote Access Service SW

BMC Firmware Version

Diagnostic Service 3.0.1 3.1 3.1 3.1

Update Service 1.9 1.9.1 1.9.1 1.9.1

Server Administrator Core

IT Assistant 6.5.2 6.5.3 6.5.3 6.5.3

Storage Management Service: Array Manager

enhanced Storage Management Service

RAC Firmware

DRAC 4 1.0 1.0 NA NA

RAC firmware: DRAC II

RAC firmware: DRAC III

4.0.1 4.1 4.1.1 4.1.2

1.8.1 1.9 1.9 1.9

5.1.1 5.2 5.2 5.2

4.0.0 3.30 (DRAC III)

4.0.0 (DRAC 4)

1.0 1.0.1 1.0.1 1.0.1

See "MNF" in this table.

3.53.63.63.6

NA 1.0 1.0 1.0

NA NA

See "MNF" in this table.

NA NA

See "MNF" in this table.

NA NA

See "MNF" in this table.

NOTE: The DRAC II

software is no longer included on the

Sy stems Management

CD, but can be obtained from earlier releases or support.dell.com.

NA 3.12 NA NA

36 Server Administrator Supported Applications and Systems

Table 4-4. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.0.1 to 4.1.2. (continued)

Systems Management CD Version

RAC firmware: DRAC III/XT

RAC firmware: ERA NA 3.12 NA NA

RAC firmware: ERA/O

Table 4-5. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.5 Through 3.8

Systems Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

4.0.1 4.1 4.1.1 4.1.2

NA 3.12 NA NA

3.5 3.6 3.7 3.8

350 500SC 600SC 650 1400 1500SC 1550 1600SC 1650 1655MC 1750 2400 2450 2500 2550 2600 2650 4400 4600 6400 6450 6600 6650 8450

350 500SC 600SC 650 700* 750* 1400 1500SC 1550 1600SC 1650 1655MC 1750 2400 2450 2500 2550 2600 2650 4400 4600 6400 6450 6600 6650 8450

Server Administrator Supported Applications and Systems 37

Table 4-5. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.5 Through 3.8 (continued)

Systems

3.5 3.6 3.7 3.8 Management CD Version

Supported operating systems

Microsoft Windows Server 2003

Windows Server 2003 family

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

2003

Windows 2000 Server family (SP3 recommended)

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 SBS)

NetWare 5.1

Novell (SP4 or later)

NetWare 6.0 (SP1 or later)

Red Hat

Linux

Advanced Server 2.1

NetWare 5.1 (SP5 or later)

Novell NetWare 5.1 (Support Pack 6 or later)

NetWare 6.5 Novell NetWare 6.5

(Support Pack 1 or later)

Red Hat Enterprise Linux AS (version 2.1)

Red Hat Enterprise Linux AS and ES (version 2.1 and 3), and WS (version 3)

Novell NetWare 5.1 (Support Pack 6 or later)

Novell NetWare 6.5 (Support Pack 1 or later)

Red Hat Enterprise Linux AS (version 2.1) and AS, ES, and WS (version 3)

Red Hat Linux 9 Red Hat Linux 9 Red Hat Linux 9 NA

Server

1.5 1.6 1.7 1.8 Administrator

Managed Node

1.5 1.6 1.7 1.8 Framework (MNF)

Instrumentation

4.10.0 4.11 4.12 5.1 Service: Server Agent

Diagnostic Service 2.5 2.6 2.7 3.0

Update Service 1.6 1.7 1.8 1.9

[SBS]

38 Server Administrator Supported Applications and Systems

Table 4-5. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.5 Through 3.8 (continued)

Systems Management CD Version

Server Administrator Core

IT Assistant 6.4.4 6.5 6.5 6.5

Storage Management Service: Array Manager

RAC Firmware

Remote Access Service (RAS)

RAC firmware: DRAC II

RAC firmware: DRAC III

RAC firmware: DRAC III/XT

RAC firmware: ERA 2.5 3.0 3.10 3.10

RAC firmware: ERA/O

3.5 3.6 3.7 3.8

See "MNF" in this table.

3.4 3.5 3.5 3.5

2.5 3.0 3.10 3.20

2.5 2.5 2.5 2.5

2.5 3.0 3.10 3.10

See "MNF" in this table.

Server Administrator Supported Applications and Systems 39

Table 4-6 shows compatible applications and Dell systems for Systems Management CD versions 3.2.3 through 3.4.

Table 4-6. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.2.3 Through 3.4

Systems Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

3.2.3 3.3 3.3.3 3.4

300 350 500SC 600SC 1300 1400 1500SC 1550 1600SC 1650 1655MC* 2300 2400 2450 2500 2550 2600 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

300 350 500SC 600SC 1300 1400 1500SC 1550 1600SC 1650 2300 2400 2450 2500 2550 2600 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

300 350 500SC 600SC 650* 1300 1400 1500SC 1550 1600SC 1650 1655MC 1750* 2300 2400 2450 2500 2550 2600 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

300 350 500SC 600SC 650 1300 1400 1500SC 1550 1600SC 1650 1655MC 1750 2300 2400 2450 2500 2550 2600 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

40 Server Administrator Supported Applications and Systems

Table 4-6. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.2.3 Through 3.4 (continued)

Systems Management

3.2.3 3.3 3.3.3 3.4

CD Version

Supported operating systems

Microsoft Windows 2000 Server Family (SP3 recommended)

NetWare 5.1 (SP2 or later)

NetWare 6.0 (SP1 or later)

Red Hat Enterprise Linux

Microsoft NT family (SP6a or later)

Windows 2000 Server family (SP3 recommended)

NetWare 5.1 (SP2 or later)

NetWare 6.0 (SP1 or later)

Windows

4.0 Server

Windows NT 4.0 Server family (SP6a or later)

Windows 2000 Server family (SP3 recommended)

NetWare 5.1 (SP2 or later)

NetWare 6.0 (SP1 or later)

Windows Server 2003

Windows 2000 Server family (SP3 recommended)

NetWare 5.1 (SP2 or later)

NetWare 6.0 (SP1 or later)

Advanced Server 2.1

Red Hat Linux 7.3 (with the

2.4.18-4smp kernel)

Linux Advanced Server 2.1

Linux 7.3 (with the

2.4.18-4smp kernel)

Linux 8.0 (with the

2.4.18-14smp kernel)

Linux Advanced Server 2.1

Linux 7.3 (with the

2.4.18-4smp kernel)

Linux 8.0 (with the

2.4.18-14smp kernel)

Linux Advanced Server 2.1

Linux 8.0 and Linux 9

Server Administrator 1.2.3 1.3 1.3.4 1.4

Managed Node

1.2.3 1.3 1.3 1.4

Framework (MNF)

Instrumentation

4.7.2 4.8 4.8.1 4.9

Service: Server Agent

Remote Access Service

1.3.1 2.0 2.1 2.2

(RAS)

RAC firmware: DRAC II 2.5 2.5 2.5 2.5

RAC firmware: DRAC III 1.3 2.0 2.0 2.2

RAC firmware:

NA 2.0 2.0 2.2

DRAC III/XT

RAC firmware: ERA 1.2 2.0 2.1 2.2

RAC firmware: ERA/O 1.2 2.0 2.0 2.2

Diagnostic Service 2.2.1 2.3 2.3.1 2.4

Update Service 1.3 1.4 1.4.3 1.5

Server Administrator Core

See "MNF" in this table.

Server Administrator Supported Applications and Systems 41

Table 4-6. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.2.3 Through 3.4 (continued)

Systems Management CD Version

IT Assistant 6.4.2 6.4.3 6.4.3 6.4.4

Storage Management Service: Array Manager

3.2.3 3.3 3.3.3 3.4

3.3 3.3 3.4 3.4

Table 4-7 shows supported elements for Systems Management CD versions 3.0 through 3.2.2.

Table 4-7. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.0 Through 3.2.2

Systems Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

3.0 3.0.1 3.0.2 3.1 3.2 3.2.2

300 350 500SC 1300 1400 1500SC 1550 2300 2400 2450 2500 2550 4300 4350 4400 6300 6350 6400 6450 8450

300 350 500SC 1300 1400 1500SC 1550 1650* 2300 2400 2450 2500 2550 4300 4350 4400 4600* 6300 6350 6400 6450 8450

300 350 500SC 1300 1400 1500SC 1550 1650 2300 2400 2450 2500 2550 2650* 4300 4350 4400 4600 6300 6350 6400 6450 6600* 6650* 8450

300 350 500SC 1300 1400 1500SC 1550 1650 2300 2400 2450 2500 2550 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

300 350 500SC 600SC* 1300 1400 1500SC 1550 1650 2300 2400 2450 2500 2550 2600* 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

300 350 500SC 600SC 1300 1400 1500SC 1550 1600SC* 1650 2300 2400 2450 2500 2550 2600 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

42 Server Administrator Supported Applications and Systems

Table 4-7. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.0 Through 3.2.2 (continued)

Systems Management CD Version

Supported operating systems

Server Administrator

3.0 3.0.1 3.0.2 3.1 3.2 3.2.2

Windows NT

4.0 with SP4

Windows 2000 Server family

Novell NetWare 4.x,

Windows NT

4.0 Server family (SP6a or later)

Windows 2000 Server family (hot fixes rec. for SNMP)

NetWare 5.1 (SP2 or later)

Windows NT

4.0 Server family (SP6a or later)

Windows 2000 Server family (hot fixes rec. for SNMP)

NetWare 5.1 (SP2 or later)

Windows NT

4.0 Server family (SP6a or later)

Windows 2000 Server family (hot fixes rec. for SNMP)

NetWare 5.1 (SP2 or later)

Windows NT

4.0 Server family (SP6a or later)

Windows 2000 Server family (SP3 rec.)

NetWare 5.1 (SP2 or later)

Windows NT

4.0 Server family (SP6a or later)

Windows 2000 Server family (SP3 rec.)

NetWare 5.1 (SP2 or later)

5.x, or 6.x

Linux 7.1 NetWare 6.0

(SP1 or later)

Linux Advanced Server 2.1

Linux 7.1 (with latest ucdsnmp package)

NetWare 6.0 (SP1 or later)

Linux 7.1 (with latest ucd-snmp package)

NetWare 6.0 (SP1 or later)

Linux 7.1 (with latest ucd-snmp package)

Linux Advanced Server 2.1

NetWare 6.0 (SP1 or later)

Linux Advanced Server 2.1

Linux 7.3 (with the

2.4.18-4smp kernel)

NetWare 6.0 (SP1 or later)

Linux Advanced Server 2.1

Linux 7.3 (with the

2.4.18-4smp kernel)

1.0 1.0.1 1.0.2 1.1 1.2 1.2.2

Managed Node Framework

Instrumentation Service: Server Agent

Remote Access Service (RAS)

RAC firmware: DRAC II

RAC firmware: DRAC III

NA NA NA NA 1.2 1.2.2

4.5.1 4.5.1

4.5.2

4.5.1

4.5.2

4.6 NA 1.2.1

NA NA NA NA 4.7 4.7.1

2.4.1 2.4.1 2.5 2.5 NA 1.3

NA 1.1 1.1 1.2 2.5 2.5

Server Administrator Supported Applications and Systems 43

Table 4-7. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.0 Through 3.2.2 (continued)

Systems Management CD Version

RAC firmware: DRAC III/XT

RAC firmware: ERA

RAC firmware: ERA/O

Diagnostic Service

Update Service 1.1 1.1 1.1 1.2 1.2 1.2.1

Server Administrator Core

IT Assistant 6.2 6.2 6.2 6.3 1.2 See "MNF" in

Storage Management Service: Array Manager

3.0 3.0.1 3.0.2 3.1 3.2 3.2.2

NA NA NA NA 1.3 1.3

NA NA 1.05 1.05 NA 1.0

NA NA NA 1.1 1.07 1.2

2.0 2.0.1 2.0.2 2.1 1.2 1.2

NA NA NA 1.10 1.3 1.3

this table.

3.1.1 3.1.2 3.1.2 3.1.3 3.2 3.3

Device Drivers and Red Hat Enterprise Linux Kernel Support

NOTE: The "Supported Operating Systems" section of Table 4-6 and Table 4-7 includes Red Hat Enterprise

Linux kernel versions. Updated or later versions of Red Hat Enterprise Linux may require the use of dynamic kernel

support (see "Installing Server Administrator" in the Server Administrator User's Guide for an explanation of

this feature).

The Instrumentation Service provides device drivers for the precompiled kernels listed in Table 4-6 and Table 4-7. When the Instrumentation Service detects that none of its prebuilt device drivers supports the running kernel, it attempts to build a device driver for that kernel. This feature of Server Administrator is called dynamic kernel support. Server Administrator's dynamic kernel support builds a device driver when needed during the Instrumentation Service installation or start-up.

44 Server Administrator Supported Applications and Systems

Server Agent Supported Applications and Systems

This section provides information on instrumentation, applications, and systems that are supported by Dell OpenManage™ Applications CD versions 2.0 through 2.2. The Dell OpenManage Server Agent was supported concurrently with the Hardware Instrumentation Package (HIP) by Applications CD versions 1.3 through 1.7.

For more information about applications and systems supported by HIP, see "Hardware Instrumentation Package Supported Applications and Systems."

For more information about Server Administrator supported applications and systems, see "Server Administrator Supported Applications and Systems."

NOTE: The Applications CD version 2.0.1 and later does not fully support the following Dell™ PowerEdge™

systems: 1300, 2100, 2200, 2300, 4100, 4200, 4300, 4350, 6100, 6300, and 6350.

Server Agent Supported Applications and Systems 45

Table 5-1 shows compatible applications and PowerEdge systems for each Applications CD, versions 2.0 through 2.2.

Table 5-1. Server Agent Versions, Applications, and Dell Systems

Applications CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

Supported operating systems

Instrumentation Service: Server Agent

Remote Access Service: DRAC II

2.0 2.0.1 2.0.2 2.1 2.2

300 350 1300 1400 1550 2300 2400 2450 2500* 2550* 4300 4350 4400 6300 6350 6400 6450 8450

300SC 350 1400SC 1550 2400 2450 2500 2500SC 2550 4400 6400 6450 8450

350 500SC* 1550

300 350 500SC 1300 1400 1550 2300 2400 2450 2500 2550 4300 4350 4400 6300 6350 6400 6450 8450

300 350 500SC 1300 1400 1500SC* 1550 2300 2400 2450 2500 2550 4300 4350 4400 6300 6350 6400 6450 8450

Microsoft Win dows NT

Windows NT 4.0

4.0

with SP4 or later

Windows NT 4.0 with SP4 or later

Windows NT 4.0 with SP 4 or later

Windows NT 4.0 with SP4 or later

with SP4 or later

Windows Server family

Novell

NetWare

4.x or

2000

Windows 2000 Server family

NetWare 4.x or

5.x

Windows 2000 Server family

NetWare 4.x or

5.x

Windows 2000 Server family

NetWare 4.x or

5.x

Windows 2000 Server family

NetWare 4.x or

5.x

Red Hat Linux 7.0 (kernel

Linux 7.0 (kernel version: 2.2.16)

Linux 7.0 Linux 7.0

version: 2.2.16)

4.3 4.3 4.4 4.4.1 4.5

2.3.2 2.3.3 2.3.3 2.4 2.4

46 Server Agent Supported Applications and Systems

Table 5-1. Server Agent Versions, Applications, and Dell Systems (continued)

Applications

CD Version

Remote Access Service: DRAC III

Online Diagnostics 1.1 1.1 1.1 1.1.1 1.1.2

IT Assistant 6.0 6.0 6.0 6.0 6.0

Storage Management Service: Array Manager

2.0 2.0.1 2.0.2 2.1 2.2

NA NA NA NA NA

2.7 3.0 3.0 3.0 3.1

Server Agent Supported Applications and Systems 47

48 Server Agent Supported Applications and Systems

Hardware Instrumentation Package Supported Applications and Systems

This section provides information about instrumentation, applications, and systems that are supported by the Dell OpenManage™ Applications CD versions 1.1 through 1.7. Both Dell OpenManage Hardware Instrumentation Package (HIP) and the Dell OpenManage Server Agent are supported by the Applications CD versions 1.3 through 1.7.

For more information about applications and systems supported by Server Agent, see "Server Agent Supported Applications and Systems."

Table 6-1 shows compatible applications and Dell™ PowerEdge™ systems for the Applications CD versions 1.1 through 1.7.

Table 6-1. HIP Versions, Applications, and Dell PowerEdge Systems

Applications CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

1.1 1.2 1.3 1.4 1.5 1.6 1.7

1300 2100 2200 2300 2400 2450 4100 4200 4300 4350 4400 6100 6300 6350 6400 6450 8450

1300 1400* 2100 2200 2300 2400 2450 4100 4200 4300 4350 4400 6100 6300 6350 6400 6450 8450

300* 1300 1400 1550* 2300 2400 2450 4300 4350 4400 6300 6350 6400 6450 8450

300 350* 1300 1400 1550 2300 2400 2450 4300 4350 4400 6300 6350 6400 6450 8450

Hardware Instrumentation Package Supported Applications and Systems 49

Table 6-1. HIP Versions, Applications, and Dell PowerEdge Systems (continued)

Applications CD

1.1 1.2 1.3 1.4 1.5 1.6 1.7

Version

Supported operating systems

Microsoft® Windows

4.0

NT with SP3 or

Windows NT 4.0 with SP3 or later

Windows NT 4.0 with SP4 or later

later

Instrumentation

Windows 2000 Server family

Novell NetWare

4.11 with SP5 or later

Novell NetWare

4.11 with SP5 or later

Ne t Wa re 5 . 0 N e tWa r e 5 .0 N e tWa r e 4 . x

or 5.x

Windows 2000 Server family

NetWare

4.x or 5.x

3.5.2 3.5.2 3.5.2 3.5.2 3.5.2 3.5.2 3.5.2

Windows 2000 Server family

NetWare

4.x or 5.x

Windows 2000 Server family

NetWare

4.x or 5.x

Windows 2000 Server family

NetWare

4.x or 5.x

Service: HIP

Instrumentation

NA NA 4.0 4.0 4.0 4.2.1 4.2.2 Service: Server Agent

Remote Access

2.2.1 2.2.1 2.3 2.3 2.3 2.3.1 2.3.1

Service: DRAC II

Online

NA NA NA NA NA NA 1.0 Diagnostics

IT Assistant 5.1 5.1 5.1 5.2 6.0 6.0 6.0

Storage

1.5 1.5 2.0 2.0 2.5 2.5 2.7 Management Service: Array Manager

50 Hardware Instrumentation Package Supported Applications and Systems

BIOS Update Requirements

Overview

NOTE: Starting with Dell OpenManage™ version 4.3, the Systems Management CD has been replaced by the

Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Prior to Dell OpenManage 4.3, Server Administrator Update Service provided the ability to update system BIOS remotely from within the Server Administrator GUI. The Update Service also provided interfaces for updating many firmware and driver packages. The remote BIOS update capability did not require that you be logged in directly to the system whose BIOS you were updating. If the target system had the minimum required BIOS version installed, you could update the BIOS to the latest version remotely. The purpose of this section is to help you to identify the minimum prerequisite BIOS version to update to the latest available BIOS for each supported Dell PowerEdge system. You can use this method of BIOS update only if you are running Dell OpenManage Systems Management CD version 4.2 or earlier.

NOTE: Starting with Dell OpenManage version 4.3, you can update your system’s BIOS, drivers, and firmware

from the Dell PowerEdge Updates CD or from the Dell Support Website at support.dell.com.

Minimum Requirements for BIOS Update Support

This section lists the minimum BIOS requirements for upgrading to the latest BIOS version available for each Dell PowerEdge system supported by Server Administrator. You can download the latest BIOS versions from the Dell Support website at support.dell.com.

NOTE: This guide is updated only once per business quarter. To ensure that you have the latest BIOS version

available, always download the latest BIOS versions from the Dell Support website at support.dell.com.

To locate the BIOS update files that you want, perform the steps in the following subsections.

Downloading the Latest BIOS Packages

Go to the Dell Support website at

Click

Specify your system either by entering your Service Tag or by selecting the product model. Click

Under

File Library

, select

Downloads

support.dell.com.

BIOS Update Requirements 51

Under

Select Your Download Category

Under

Select an Operating System

Under

Select an Operating System Language

Click

Submit

, select

Flash BIOS Updates.

Not Applicable

, select English.

The download page for your system’s FlashBIOS appears.

Under

Select a Device

Continue to select the BIOS device until you reach the page where you select the format for the

, select the device you want to update.

FlashBIOS file you want to download.

Select a format that fits your intended installation method: floppy disk or operating system format.

Select download by

NOTE: It is strongly recommended that you print out and follow the detailed installation instructions for your

BIOS provided on this Web page.

HTTP

FTP

The Export Compliance Disclaimer appears.

Click

I agree

to continue.

The

File Download

Specify where you want to save your FlashBIOS file and click OK.

window appears.

A download complete popup appears.

Follow the installation instructions (appropriate for your file format) that appear on the

Download and Install

page.

52 BIOS Update Requirements

Minimum Required and Latest Available BIOS for Update by System

Table 7-1 lists the minimum version of the BIOS that must be installed on each system for the latest FlashBIOS package to be applied by remote update. Table 7-1 also lists the latest available BIOS version for each system that Server Administrator supports.

Table 7-1. PowerEdge Systems and Minimum BIOS Versions Required for Remote Flash Update

PowerEdge System Minimum BIOS Required for

Remote Flash Update

300 A00 A03

350 BIOS update is not supported for PowerEdge 350 systems.

500SC A05 A07

600SC A00 A09

650 A01 A05

700 A00 A03

750 A00 A03

800 A00 A01

1300 A04 A12

1400/1400SC A00 A09

1500SC A04 A06

1550 A01 A09

1600SC A00 A10

1650 A05 A12

1655MC A00 A02

1750 A05 A10

1800 A00 A02

1850 A00 A02

1855 A00 A00

2300 A09 A15

2400 A01 A09

2450 A02 A09

2500/2500SC A00 A07

2550 A06 A09

2600 A01 A13

Latest Available BIOS Version for System

BIOS Update Requirements 53

Table 7-1. PowerEdge Systems and Minimum BIOS Versions Required for Remote Flash Update (continued)

PowerEdge System Minimum BIOS Required for

Remote Flash Update

2650 A00 A20

4300 A06 A12

4350 A03 A06

4400 A04 A11

4600 A00 A13

6300 A08 A13

6350 A08 A13

6400 A01 A14

6450 A01 A14

6600 A08 A16

6650 A08 A16

8450 A06 A06

Latest Available BIOS Version for System

54 BIOS Update Requirements

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Overview

Starting with Dell OpenManage™ Server Administrator version 5.0, only enhanced Storage Management Service will be supported. The Storage Management Service allows you to configure and manage your storage devices from within Server Administrator.

NOTE: The Storage Management Service mentioned in this guide refers to the enhanced Storage

Management Service. Server Administrator no longer supports the basic Storage Management Service (also known as Array Manager).

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Most versions of the Systems Management CD support management of RAID controllers in the form of PERC cards, and some systems management releases also support CERC IDE and SATA controllers. System administrators responsible for monitoring the compatibility of their systems' storage devices with their latest installed operating system or Dell PowerEdge Installation and Server Management CD (or Systems Management CD) need a clear matrix that shows the elements that are compatible with a particular storage controller. Each storage controller version in turn supports a specific array of elements, including:

• Version of the Storage Management Service

• Dell PowerEdge system

• Firmware version number required for a particular controller

• Supported operating systems, where each operating system requires a specific driver

See the Dell OpenManage Server Administrator User's Guide and the Dell OpenManage Storage Management User’s Guide for more information on Storage Management Services.

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 55

Four types of controllers are included in this section:

• The RAID controller card group contains the following controllers: PERC 3/DC, PERC 3/QC, PERC 4/SC, PERC 4/DC, PERC 4e/DC, PERC 5/e, PERC 5/i Adapter, PERC 5/i Integrated, CERC ATA 100/4 Channel, and CERC SATA 1.5/6 Channel.

• The RAID on motherboard (ROMB) group includes the following controllers: PERC 3/Di, PERC 4/Di, PERC 4e/Di, PERC 4e/Si, SAS 5/iR Integrated, SAS 5/E, and CERC SATA 1.5/2S.

• The internal mirroring group, provided through the system BIOS, includes the PERC 4/IM controller.

• The LSI 1020/1030 embedded SCSI controller.

NOTE: The firmware and drivers listed in this section refer to the minimum supported version as of the publication

date of this document. Later versions of the firmware and drivers may also be supported or required. For the most recent driver and firmware requirements, refer to support.dell.com or to the readme_sm.txt file for the Storage Management Service.

Key to Table Footnotes

Some drivers in the following tables are marked with an asterisk. You can refer to the following paragraph for more information:

Linux Driver Included in RPM*

The 1.1.4 Linux driver is included in RPM 2302 (Red Hat® Package Manager 2302).

PERC 4/DC

The PERC 4/DC supports the following PowerEdge systems: 650, 750, 1650, 1750, 1800, 1850, 2600, 2650, 2800, 2850, 4600, 6600, 6650, 6800, and 6850.

Table 8-1 shows the other elements supported by the PERC 4/DC.

Table 8-1. Storage Management Service Supported Elements: PERC 4/DC

Storage Managemen t Service

1.1 4.3 3500 5.46 6.41.2.32 2.10.7 NA NA

1.2 4.4 351Q 5.48 6.46.2.32

2.0 5.0 351S 5.48 6.46.2.32

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server™ 2003 Driver

(32-bit)

6.46.3.64 (64-bit)

(32-bit)

6.46.3.64 (64-bit)

Red Hat Enterprise Linux 3 Driver

2.10.7 2.20.4.4 NA

2.10.10.1 2.20.4.4 2.20.4.7

Red Hat Enterprise Linux 4 Driver

SUSE® LINUX Enterprise Server

56 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

PERC 4e/DC

The PERC 4e/DC supports the following PowerEdge systems: 800, 830, 850, 1800, 1850, 2800, 2850, 6800, and 6850.

Table 8-2 shows the other elements supported by the PERC 4e/DC.

Table 8-2. Storage Management Service Supported Elements: PERC 4/e DC

Storage Management Service

1.1 4.3 513T 5.46 6.41.2.32 2.10.7 NA NA

1.2 4.4 521Q 5.48 6.46.2.32

2.0 5.0 521S 5.48 6.46.2.32

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

6.46.3.64 (64-bit)

(32-bit)

6.46.3.64 (64-bit)

Red Hat Enterprise Linux 3 Driver

2.10.7 2.20.4.4 NA

2.10.10.1 2.20.4.4 2.20.4.7

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

PERC 3/DC

The PERC 3/DC supports the following PowerEdge systems: 1650, 2600, 2650, 4600, 6600, and 6650.

Table 8-3 shows the other elements supported by the PERC 3/DC.

Table 8-3. Storage Management Service Supported Elements: PERC 3/DC

Storage Management Service

1.1 4.3 1970 5.46 6.41.2.32 2.10.7 NA NA

1.2 4.4 198Q 5.48 6.46.2.32

2.0 5.0 198S 5.48 6.46.2.32 2.10.10.1 2.20.4.4 NA

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

6.41.2.32 (64-bit)

Red Hat Enterprise Linux 3 Driver

2.10.7 2.20.4.4 NA

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 57

PERC 3/QC

The PERC 3/QC supports the following PowerEdge systems: 2600, 2650, 4600, 6600, and 6650.

Table 8-4 shows the other elements supported by the PERC 3/QC.

Table 8-4. Storage Management Service Supported Elements: PERC 3/QC

Storage Management Service

1.1 4.3 1970 5.46 6.41.2.32 2.10.7 NA NA

1.2 4.4 198Q 5.48 6.46.2.32

2.0 5.0 198S 5.48 6.46.2.32 2.10.10.1 2.20.4.4 NA

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

6.41.2.32 (64-bit)

Red Hat Enterprise Linux 3 Driver

2.10.7 2.20.4.4 NA

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

PERC 4/Di

The PERC 4/Di supports the following PowerEdge systems: 1750 and 2600.

Table 8-5 shows the other elements supported by the PERC 4/Di.

Table 8-5. Storage Management Service Supported Elements: PERC 4/Di

Storage Management Service

1.1 on a PowerEdge 1750

1.1 on a PowerEdge 2600

1.2 on a PowerEdge 1750

1.2 on a PowerEdge 2600

Dell OpenManage Version

4.3 4130 5.46 6.41.2.32 2.10.7 NA NA

4.3 2.500 5.46 6.41.2.32 2.10.7 NA NA

4.4 421Q 5.48 6.46.2.32

4.4 251Q 5.48 6.46.2.32

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

6.41.2.32 (64-bit)

(32-bit)

6.41.2.32 (64-bit)

Red Hat Enterprise Linux 3 Driver

2.10.7 2.20.4.4 NA

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

58 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-5. Storage Management Service Supported Elements: PERC 4/Di (continued)

Storage Management Service

2.0 on a PowerEdge 1750

2.0 on a PowerEdge 2600

Dell OpenManage Version

5.0 421S 5.48 6.46.2.32 2.10.10.1 2.20.4.4 NA

5.0 251S 5.48 6.46.2.32 2.10.10.1 2.20.4.4 NA

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

CERC ATA 100 4/CH

The CERC ATA 100 4/CH supports the following PowerEdge system: 600SC, 650, and 1600SC

Table 8-6 shows the other elements supported by the CERC ATA 100 4/CH.

Table 8-6. Storage Management Service Supported Elements: CERC ATA 100 4/CH

Storage Management Service

1.1 4.3 6.62 5.46 6.41.2.32 Native NA NA

1.2 4.4 6.62 5.46 6.41.2.32 2.10.1 2.10.1 NA

2.0 5.0 6.62 5.46 6.41.2.32 2.10.1 2.10.1 NA

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 59

PERC 3/Di

The PERC 3/Di supports the following PowerEdge systems: 1650, 2650, and 4600.

Table 8-7 show the other elements supported by the PERC 3/Di.

Table 8-7. Storage Management Service Supported Elements: PERC 3/Di

Storage Management Service*

1.1 on a PowerEdge 1650

1.1 on a PowerEdge 2650

1.1 on a PowerEdge 4600

1.2 on a PowerEdge 1650

1.2 on a PowerEdge 2650

1.2 on a PowerEdge 4600

2.0 on a PowerEdge 1650

2.0 on a PowerEdge 2650

2.0 on a PowerEdge 4600

* The 1.1.4 Linux driver is included in the Red Hat Package Manager (RPM) 2302.

Dell OpenManage Version

4.3 2.8.0.6092 2.8.0.6085 2.8.0.6085 1.1.4* NA NA

4.3 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4* NA NA

4.4 2.8.0.6092 2.8.0.6085* 2.8.0.6085 1.1.4* 1.1.5.2372 NA

4.4 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4* 1.1.5.2372 NA

5.0 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4* 1.1.5.2372 NA

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

60 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

PERC 4/IM

The PERC 4/IM supports the following PowerEdge systems: 1655MC and 1855.

Table 8-8 shows the other elements supported by the PERC 4/IM.

Table 8-8. Storage Management Service Supported Elements: PERC 4/IM

Storage Management Service

1.1 on PowerEdge 1655MC

1.0.1 on PowerEdge 1855

1.2 on PowerEdge 1655MC

1.2 on PowerEdge 1855

2.0 on PowerEdge 1655MC

2.0 on PowerEdge 1855

Dell OpenManage Version

4.3 1.00.12.00

4.1.4 1.03.23.90 1.09.11 1.09.11 Native NA NA

4.4 1.00.12.00

4.4 1.03.23.90 1.09.11 1.09.11 Native Native NA

5.0 1.00.12.00 1.08.06 Native NA NA NA

5.0 1.03.23.97 1.09.11 1.09.11 Native Native NA

PERC Firmware Version

1.00.0c.00 Hex

Windows 2000 Driver

1.08.06 1.08.18

Windows Server 2003 Driver

(Native)

Red Hat Enterprise Linux 3 Driver

NA NA NA

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 61

PERC 4/SC

The PERC 4/SC supports the following PowerEdge systems: 600SC, 650, 700, 750, 800, 830, 850, 1600SC, 1800, and 1850.

Table 8-9 shows the other elements supported by the PERC 4/SC.

Table 8-9. Storage Management Service Supported Elements: PERC 4/SC

Storage Management Service

1.1 4.3 3500 5.46 6.41.2.32 2.10.7 NA NA

1.2 4.4 351Q 5.48 6.46.2.32

2.0 5.0 351S 5.48 6.46.2.32

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

6.46.3.64 (64-bit)

(32-bit)

6.46.3.64 (64-bit)

Red Hat Enterprise Linux 3 Driver

2.10.7 2.20.4.4 NA

2.10.10.1 2.20.4.4 NA

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

62 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

CERC SATA 1.5/6 Channel

The CERC SATA 1.5/6 Channel supports the following PowerEdge systems: 700, 750, 800, 830, 850, and 1800.

Table 8-10 shows the other elements supported by the CERC SATA 1.5/6 Channel.

Table 8-10. Storage Management Service Supported Elements: CERC SATA 1.5/6 Channel

Storage Management Service

1.1 4.3 2.8.0.7403 2.8.0.7010 2.8.0.7010 1.1.4* NA NA

1.2 4.4 4.1.0.7406 4.1.0.7010 4.1.0.7010

2.0 5.0 4.1.0.7417 4.1.0.7010 4.1.0.7010

* The 1.1.4 Linux driver is included in the Red Hat Package Manager (RPM) 2302.

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

4.1.1.7035 (64-bit)

(32-bit)

4.1.1.7038 (64-bit)

Red Hat Enterprise Linux 3 Driver

1.1.4* NA NA

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

PERC 4e/Di

The PERC 4e/DI supports the following PowerEdge systems: 2800, 2850, 6800, and 6850.

Table 8-11 shows the other elements supported by the PERC 4e/Di.

Table 8-11. Storage Management Service Supported Elements: PERC 4e/Di

Storage Management Service

1.1 4.3 5130 5.46 6.41.2.32 2.10.7 NA NA

1.2 4.4 521Q 5.48 6.46.2.32

2.0 5.0 521S 5.48 6.46.2.32

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

6.46.3.64 (64-bit)

(32-bit)

6.46.3.64 (64-bit)

Red Hat Enterprise Linux 3 Driver

2.10.7 2.20.4.4 NA

2.10.10.1 2.20.4.4 2.20.4.7

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 63

PERC 4e/Si

The PERC 4e/Si supports the following PowerEdge system: 1850.

Table 8-12 show the other elements supported by the PERC 4e/Si.

Table 8-12. Storage Management Service Supported Elements: PERC 4e/Si

Storage Management Service

1.1 4.3 5130 5.46 6.41.2.32 2.10.7 NA NA

1.2 4.4 521Q 5.48 6.46.2.32

2.0 5.0 521SQ 5.48 6.46.2.32

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

6.46.3.64 (64-bit)

(32-bit)

6.46.3.64 (64-bit)

Red Hat Enterprise Linux 3 Driver

2.10.7 2.20.4.4 NA

2.10.10.1 2.20.4.4 NA

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

PERC 5/E Adapter

The PERC 5/E Adapter supports the following PowerEdge systems: 1900, 1950, 2900, 2950, 6800, and 6850

Table 8-13 shows the other elements supported by the PERC 5/E Adapter.

Table 8-13. Storage Management Service Supported Elements: PERC 5/E Adapter

Storage Management Service

1.4 4.5.1 1.00.00-0071 1.12.0.32 1.16.0.32

2.0 5.0 1.00.00-0072 1.12.0.32 1.16.0.32

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

1.16.0.64

(64-bit)

(32-bit)

1.16.0.64

(64-bit)

Red Hat Enterprise Linux 3 Driver

00.00.02.00 00.00.02.00 00.00.02.00

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

64 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

PERC 5/i Adapter

The PERC 5/i Adapter supports the following PowerEdge system: 6850

Table 8-14 shows the other elements supported by the PERC 5/i Adapter.

Table 8-14. Storage Management Service Supported Elements: PERC 5/i Adapter

Storage Management Service

2.0 5.0 5.0.1-0020 1.16.0.32 1.16.0.32 00.00.02.00 00.00.02.00 00.00.02.00

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

PERC 5/i Integrated

The PERC 5/i Integrated supports the following PowerEdge systems: 1900, 1950, 2900, and 2950

Table 8-15 shows the other elements supported by the PERC 5/i Integrated.

Table 8-15. Storage Management Service Supported Elements: PERC 5/i Integrated

Storage Management Service

2.0 5.0 5.0.1-0020 1.16.0.32 1.16.0.32 00.00.02.00 00.00.02.00 00.00.02.00

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

SAS 5/iR Adapter

The SAS 5/iR Adapter supports the following PowerEdge system: 1900

Table 8-16 shows the other elements supported by the SAS 5/iR Adapter.

Table 8-16. Storage Management Service Supported Elements: SAS 5/iR Adapter

Storage Management Service

2.0 5.0 00.06.17.00 1.21.08.00 1.21.08.00 02.06.32 03.02.63 03.02.63

Dell OpenManage Version

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 65

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

SAS 5/iR Integrated

The SAS 5/iR Integrated supports the following PowerEdge system: 1955

Table 8-17 shows the other elements supported by the SAS 5/iR Integrated.

Table 8-17. Storage Management Service Supported Elements: SAS 5/iR Integrated

Storage Management Service

2.0 5.0 00.06.17.00 1.21.08.00 1.21.08.00 02.06.32 03.02.63 03.02.63

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

SAS 5/E Adapter

The SAS 5/E Adapter supports the following PowerEdge system: 1800, 1850, 1900, 1950, 2800, 2850, 2900, 2950, 6800, and 6850.

Table 8-18 shows the other elements supported by the SAS 5/E Adapter.

Table 8-18. Storage Management Service Supported Elements: SAS 5/E Adapter

Storage Management Service

2.0 5.0 00.06.05.04 1.21.08.00 1.21.08.00 02.06.32 03.02.63 03.02.63

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

SAS 5/i Integrated

The SAS 5/i Integrated supports the following PowerEdge system: 1950, 2900, and 2950.

Table 8-19 shows the other elements supported by the SAS 5/i Integrated.

Table 8-19. Storage Management Service Supported Elements: SAS 5/i Integrated

Storage Management Service

2.0 5.0 00.06.05.04 1.21.08.00 1.21.08.00 02.06.32 03.02.63 03.02.63

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

SUSE LINUX Enterprise Server

66 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

CERC SATA 1.5/2S

The CERC SATA 1.5/2s supports the following PowerEdge systems: 800 and 1800.

Table 8-20 show the other elements supported by the CERC SATA 1.5/2S.

Table 8-20. Storage Management Service Supported Elements: CERC SATA 1.5/2S

Storage Management Service*

1.1 4.3 NA 6.00.048 6.00.048 NA NA

1.2 4.4 NA 6.00.050 6.00.050 NA NA

* The 1.1.4 Linux driver is included in the Red Hat Package Manager (RPM) 2302.

Dell OpenManage Version

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

LSI 1020/1030 Embedded SCSI Controller

This embedded SCSI controller is an onboard chip. It supports the following systems: 1600SC, 1750, 1800, 1850, 2600, 2650, 2800, 2850, 6800, 6850, and 7250.

Table 8-21 and Table 8-22 show the other elements supported by the LSI 1020/1030.

Table 8-21. Storage Management Service Supported Elements: LSI 1020

Storage Management Service

1.1 on a PowerEdge 1600SC

1.2 on a PowerEdge 1600SC

Dell OpenManage Version

4.3 1.03.04.00 1.08.19 1.08.18

4.4 1.03.23 1.09.11 1.09.11

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(Native)

Red Hat Enterprise Linux 3 Driver

NA NA

2.05.11.03 Native

Red Hat Enterprise Linux 4 Driver

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 67

Table 8-22. Storage Management Service Supported Elements: LSI 1030

Storage Management Service

1.1 on PowerEdge 1750

1.1 on PowerEdge 2600

1.2 on a PowerEdge 1750

1.2 on a PowerEdge 2600

Dell OpenManage Version

4.3 1.01.61.00 1.08.19 1.08.18 (Native) NA NA

4.4 1.03.23 1.09.11 1.09.11 (Native) 2.05.11.03 Native

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

68 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Network Interface Controllers and Supported Operating Systems

Overview

The drivers that are required for a Network Interface Card (NIC) depend on the operating system that is installed on your system.

Table 9-1 shows the relationship between NICs supported by Server Administrator and the drivers that they require on each supported operating system.

For a list of Server Administrator supported operating systems, see the tables in "Server Administrator Supported Applications and Systems."

NOTE: Starting with Dell OpenManage™ version 4.3, the Dell OpenManage Systems Management CD has

been replaced by the Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

NIC Drivers and Operating Systems

To determine required drivers for NIC systems management, locate your NIC manufacturer in Table 9-1 and the operating system that is installed on your system.

In Table 9-1, "NA" indicates that the driver is supplied by the operating system rather than by the manufacturer of the NIC.

Network Interface Controllers and Supported Operating Systems 69

Table 9-1. NIC Manufacturers and Drivers Required for Supported Operating Systems

NIC Product Name Microsoft

Windows

3COM

3C98x

NA NA NA NA NA

2000

Microsoft Windows 2003

Red Hat Enterprise Linux 3

Red Hat Enterprise Linux 4

Family of Adapters

NOTE: Dell no

longer supports this NIC.

Alteon ACEnic Copper Gigabit

Broadcom NetXtreme Family of Adapters

Intel EtherExpress

Family of Adapters

7.100 (7.7 family of adapters)

6.0 8.0.17

7.100 (7.7 family of adapters)

(Intel PRO/100 Adapters)

8.4.21 (Intel PRO/1000 Adapters)

7.4.12 (7.7 family of adapters)

3.10 Broadcom driver

NOTE: bcm5700 is

not supported on Red Hat Enterprise Linux version 4.

7.4.12 (7.7 family of

3.10 Broadcom driver

adapters)

NA NA (Intel

PRO/100 Adapters)

5.7.6.1(Intel PRO/1000 Adapters)

SUSE

LINUX

Enterprise Server

3.37 (Broadcom Tigon3 ethernet driver)

3.4.14p1-NAPI (Intel PRO/100 Network Driver)

6.2.15-NAPI (Intel PRO/1000 Network Driver)

70 Network Interface Controllers and Supported Operating Systems

Remote Access Service Availability

Overview

Although all supported operating systems for Server Administrator support remote access, remote access availability is system-dependent. The Remote Access Service is supported on the following Dell™ PowerEdge™ systems only: 700 SC, 750, 800, 830, 850, 1600SC, 1650, 1655, 1750, 1800, 1850, 1855, 1900, 1950, 1955, 2600, 2650, 2800, 2850, 2900, 2950, 4600, 6600, 6650, 6800, and 6850.

The Server Administrator GUI does not display any services on your system that are not available for that system or for that system configuration.

NOTE: Starting with Dell OpenManage™ version 4.3, the Systems Management CD has been replaced by the

Dell PowerEdge Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

RAC Types

The remote access controller (RAC) cards that are available for specific Dell PowerEdge systems are: DRAC III, DRAC III/XT, ERA, ERA/O, ERA/MC (for Dell PowerEdge 1655MC) DRAC 4/I (for PowerEdge 1850, 2800, and 2850), DRAC 4/P (for PowerEdge 800, 830, 850, 1800, 6800, and 6850), DRAC/MC (for PowerEdge 1855 and 1955), and DRAC 5 (for PowerEdge 1900, 1950, 2900, and 2950).

NOTE: The DRAC III is unique among the 3G RACs. The DRAC III occupies a PCI slot, and has a modem, a

battery, and an external AC power connection unlike the other 3G RACs.

Remote Access Service Availability 71

Availability of RACs on Specific PowerEdge Systems

Table 10-1 shows the RACs that are available on specific PowerEdge systems.

NOTE: The ERA/MC is supported only on PowerEdge 1655MC systems.

Table 10-1. RACs Availability on Specific PowerEdge Systems

PowerEdge System DRAC III ERA ERA/O DRAC III/XT DRAC 4 DRAC/MC DRAC 5

700 X

750 X

800 X

830 X

850 X

1600SC X

1650 X X

1750 X

1800 X

1850 X

1855 X

1900 X

1950 X

1955 X

2600 X

2650 X

2800 X

2850 X

2900 X

2950 X

4600 X

6600 X

6650 X

6800 X

6850 X

72 Remote Access Service Availability

RAC Firmware Versions

Table 10-2 shows the firmware version required for each RAC that is offered on the corresponding Systems Management CD.

Table 10-2. RAC Firmware Version by Systems Management CD Version

Systems Management CD Version

3.0 1.10 NA NA NA NA

3.0.1 1.10 NA NA NA NA

3.0.2 1.10 1.05 NA NA NA

3.1 1.20 1.05 1.10 NA NA

3.1.1 1.20 1.05 1.20 NA NA

3.2 1.30 1.07 1.20 NA NA

3.2.2 1.30 1.07 1.20 1.30 NA

NA NA 1.21 NA NA NA

3.3 2.0 2.0 2.0 2.0 NA

3.4 2.2 2.2 2.2 2.2 NA

3.5 2.5 2.5 2.5 2.5 NA

3.6 3.0 3.0 3.0 3.0 NA

3.7 3.10 3.10 3.10 3.10 NA

3.8 3.12 3.12 3.12 3.12 NA

4.0.1 NA NA NA NA 1.0

4.1 3.14 3.14 3.14 3.14 1.0

4.1.1 NA NA NA NA 1.0

4.1.2 NA NA NA NA 1.0

4.1.3 NA NA NA NA 1.0

4.1.4 NA NA NA NA NA

4.2 3.20 3.20 3.20 3.20 1.1

Firmware Version

DRAC III ERA ERA/O DRAC III/XT DRAC 4

Remote Access Service Availability 73

Table 10-3 shows the firmware version required for each RAC that is offered on the corresponding Dell Server Update Utility application CD.

Table 10-3. RAC Firmware Version by Server Update Utility CD Version

Systems Management Consoles CD Version

4.3 3.2.1 3.20 3.20 3.20 1.2 1.1.0 NA

4.4 3.3.0 3.3.0 3.3.0 3.3.0 1.30 1.1.1 NA

4.5 3.3.0 3.3.0 3.3.0 3.3.0 1.30 1.2.0 NA

5.0 3.353.353.353.351.351.3 1.0

Firmware Version

DRAC III ERA ERA/O DRAC III/XT DRAC 4 DRAC/MC DRAC 5

74 Remote Access Service Availability

Diagnostic Service Supported Devices and Operating Systems

Overview

This section lists devices that can be tested using the Server Administrator Diagnostic Service. "Diagnostics for Dell-Supplied Devices" provides a general list of devices supported by the Server Administrator Diagnostic Service.

Diagnostics are supported on the following operating systems: Microsoft Enterprise Linux, and SUSE

For information about how to run diagnostic tests, see the Server Administrator User's Guide and the

Server Administrator Command Line Interface User's Guide.

NOTE: Starting with Dell OpenManage™ version 4.3, the Systems Management CD has been replaced by the

Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

LINUX Enterprise Server.

Diagnostics for Dell-Supplied Devices

NOTE: The Intel® management agent is required for the Intel network adapter diagnostics. If this agent is not

installed, the default network diagnostics are available. Use Dell OpenManage Server Assistant (version 8.x or 2.x)

to install Intel PROSet or you can download Intel PROSet from the Dell Support website at support.dell.com. Intel PROSet is listed under Intel PRO Family of Adapters.

Windows®, Red Hat®

NOTE: You must install Dell-qualified device drivers in order to run diagnostics on devices like tape drives,

tape autoloaders, tape libraries, NIC, RAID controllers, and attached hard drives. See the documentation that came with your device, or access the latest drivers from the Dell Support website at support.dell.com.

Server Administrator specifically supports diagnostics for the following Dell-supplied hardware devices:

• CD drives

• DVD drives

• CD-RW/DVD combination drives

•Diskette

• Network Interface Cards (NIC)

•Modems

• SCSI controllers

Diagnostic Service Supported Devices and Operating Systems 75

• SAS controllers

• Hard drives (such as IDE, SATA, SCSI, and Serial Attached SCSI (SAS))

• Memory (DIMMs)

•CMOS

• RAID controllers

• Parallel ports

• Serial ports

• PCI buses

• Remote Access Controller (RAC)

• Tape Drives

• Universal Serial Bus (USB) Controllers

• Auto Loaders

• Libraries

NOTE: Virtual CD devices are not supported by the Server Administrator Diagnostic Service.

NOTE: Diagnostics for Broadcom modems are not supported on Microsoft Windows Server™ 2003 (64–bit extensions).

Diagnostics for Tape Drives, Autoloaders, and Libraries

Server Administrator diagnostics support the following Dell-supplied hardware devices.

Tape Drives

Server Administrator supports diagnostics for the following tape drives:

• Dell PowerVault™ 100T DDS4 (supported only on systems running Windows 2000 Server and Windows Server 2003)

• PowerVault 100T DAT72 (supported only on systems running Windows 2000 Server and Windows Server 2003)

• PowerVault 110T DLT1

• PowerVault 110T VS80

• PowerVault 110T VS160

• PowerVault110T SDLT220

• PowerVault 110T SDLT320

• PowerVault 110T-LTO2

• PowerVault 132T-LTO2

• PowerVault 136T-LTO2 (drive-only)

76 Diagnostic Service Supported Devices and Operating Systems

• PowerVault 110T-LTO2LC

• PowerVault 110T-LTO3

• PowerVault 132T-LTO1

• PowerVault 122T-LTO1

• PowerVault 122T-LTO2

• PowerVault MD1000

• All drives in supported arrays, autoloaders, and libraries (See "Tape Arrays, Autoloaders, and Libraries.")

Tape Arrays, Autoloaders, and Libraries

Server Administrator supports diagnostics for the following tape arrays, tape autoloaders, and tape libraries:

• PowerVault 122T VS80

• PowerVault 122T SDLT320

• PowerVault 128T SDLT320 (supports diagnostics for tape drives only)

• PowerVault 132T SDLT320

• PowerVault 136T SDLT220

• PowerVault 136T SDLT320

Diagnostics for RAID Controllers, SCSI Controllers, and Attached Hard Drives

NOTE: For a list of firmware requirements that are required for each controller, see "RAID Controller Supported

Servers, Operating Systems, Firmware, and Driver Versions."

This section lists Diagnostic Service support by operating system for RAID and SCSI controllers as well as for hard drives that are attached to RAID, SCSI, and IDE controllers. With the exception of the CERC ATA 100/4 Channel RAID controllers (IDE RAID controllers), all RAID controllers are SCSI RAID controllers.

NOTE: Server Administrator does not support diagnostics for IDE controllers.

Diagnostic Service Supported Devices and Operating Systems 77

RAID, SCSI, and IDE Controllers and Attached Hard Drives

Server Administrator supports diagnostics for the following RAID and SCSI controllers as well as for the hard drives that are attached to the RAID, SCSI, and IDE controllers, depending on the installed operating system.

NOTE: For all Dell PowerEdge systems running Windows, Dell OpenManage Server Administrator Storage

Management Service 1.1 or later is required to diagnose PERC 3/Di RAID controllers and attached devices when using the Server Administrator Diagnostic Service. This requirement is not applicable for CERC SATA 1.5/6 Channel. If Server Administrator Storage Management Service version 1.1 is not installed, Dell does not recommend running diagnostics for PERC 3/Di RAID controllers and attached devices. To obtain correct results, make sure the appropriate drivers and firmware are installed on the RAID system. See the documentation that came with your device, or access the latest drivers from the Dell Support website at support.dell.com.

NOTE: Diagnostics depends on the Storage Management Service to load the mptctl module during installation on

Red Hat Enterprise Linux. Dell PowerEdge 1655MC does not support enhanced Storage Management Service; therefore, for diagnostics to enumerate PERC 4/IM on the Dell PowerEdge 1655MC, you have to manually load the mptctl module. Type the following commands in the Red Hat Enterprise Linux shell to load the mptctl modules in the following order:

1. modprobe mptctl

2. mknod /dev/mptctl c 10 220

NOTE: The Storage Management Service refers to the enhanced Storage Management Service. Server

Administrator no longer supports the basic Storage Management Service (also known as Array Manager).

Diagnostics Supported on Systems Running Microsoft Windows

Server Administrator supports diagnostics for the following RAID controllers as well as for hard drives that are attached to the following RAID controllers, on systems running Windows:

• PERC 3/Di

• PERC 3/QC

• PERC 3/DC

• PERC 4/Di

•PERC 4/SC

• PERC 4/DC

• PERC 4/IM

• PERC 4e/DC

• PERC 4e/Di

•PERC 4e/Si

•PERC 5/E

• PERC 5/i (Adapter and Integrated)

• SAS 5/iR (Adapter and Integrated)

• SAS 5/E Adapter

• SAS 5/i Integrated

• CERC SATA 1.5/6 Channel

78 Diagnostic Service Supported Devices and Operating Systems

Diagnostics Supported on Systems Running Red Hat Enterprise Linux and SUSE LINUX Enterprise Server

Server Administrator supports diagnostics for the following RAID controllers, as well as for hard drives that are attached to the following RAID controllers, on systems running Red Hat Enterprise Linux and SUSE LINUX Enterprise Server operating systems.

• PERC 3/Di

• PERC 3/QC

• PERC 3/DC

• PERC 4/Di

•PERC 4/SC

• PERC 4/DC

• PERC 4/IM

• PERC 4e/DC

• PERC 4e/Di

•PERC 4e/Si

•PERC 5/E

• PERC 5/i (Adapter and Integrated)

• SAS 5/iR (Adapter and Integrated)

• SAS 5/E Adapter

• SAS 5/i Integrated

• CERC SATA 1.5/6 Channel

Diagnostic Service Supported Devices and Operating Systems 79

80 Diagnostic Service Supported Devices and Operating Systems

Historical Release Information for Legacy Systems

Overview

The following sections contain historical information about releases of the Dell OpenManage™ Server Agent running on supported Microsoft

Novell record of features and resolved issues for releases of Server Agent only. For the complete text of readme.txt files, see the Dell Support website at support.dell.com.

You can find additional information on more recent systems management applications in the Server Administrator readme.txt found on the Systems Management CDs, version 3.0 or later.

NetWare® operating systems. The following excerpts from previous readme.txt files show a

Windows®, Red Hat® Enterprise Linux, and

Server Agent 4.5

The following subsections contain requirements, features, and open issues for Server Agent version 4.5.

Release date: October 2001

Requirements

Supported systems: Dell™ PowerEdge™ 1500SC

Operating Systems

• Microsoft Windows NT® Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server)

• Novell NetWare 5.

• Red Hat Linux 7.1

NOTE: Server Agent is not supported on a PowerEdge 1500SC system running either the Red Hat Linux 7.0

operating system or the Novell NetWare 4.x operating system.

New in Server Agent Version 4.5

Support was added for the PowerEdge 1500SC system.

Historical Release Information for Legacy Systems 81

Server Agent 4.4.1

The following subsections contain requirements, features, and open issues for Server Agent version 4.4.1.

Release date: September 2001

Requirements

Supported systems: Dell PowerEdge 300, 350, 500SC, 1300, 1400, 1550, 2300, 2400, 2450, 2500, 2550, 4300, 4350, 4400, 6300, 6350, 6400, 6450, and 8450

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server)

• Novell NetWare 4.

• Red Hat Linux 7.0

NOTE: Server Agent is not supported on a PowerEdge 500SC system running the Red Hat Linux 7.0 operating system.

New in Server Agent Version 4.4.1

This release contains the following new features and changes:

• Support for Red Hat Linux 7.1 SBE (Kernels 2.4.3-6 and 2.4.3-12) with prebuilt device drivers

• Dynamic Kernel Support for Red Hat Linux

• Removal of support for the DMI management protocol

• In the Server Agent MIB file field for each trap

• In the Server Agent event configuration file "Dell_Server3_Baseboard_Agent" to "Server_Agent," and replacement of "Dell" by "Server" in the

Short Descr

or 5.

10892.mib

field for each event

, replacement of "Dell" by "Server" in the annotation TYPE

10892evt.cfg

, the changing of the OID_ALIAS value from

Server Agent 4.4.0

The following subsections contain requirements, features, and open issues for Server Agent version 4.4.0.

Release date: July 2001

Requirements

Supported systems: Dell PowerEdge 350, 500SC, and 1550

82 Historical Release Information for Legacy Systems

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server)

• Novell NetWare 4.

• Red Hat Linux 7.0; Kernel version: 2.2.16; Red Hat Linux SNMP agent: ucd-snmp version 4.1.2-8smux

or 5.x

New in Server Agent Version 4.4.0

This release adds support for the following Dell systems and features:

• PowerEdge 500SC

• PowerEdge 1550 with the Intel

• PowerEdge 350 watchdog support

Pentium® III microprocessor

Server Agent 4.3.0

Version 4.3.0 is the first release of Server Agent that combines supported operating systems for Microsoft Windows, Novell NetWare, and Red Hat Linux. All of these supported operating systems are documented in this readme.txt file.

Release date: March 2001

Requirements

Supported systems: Dell PowerEdge 300, 350, 1300, 1400, 1550, 2300, 2400, 2450, 2500, 2550, 4300, 4350, 4400, 6300, 6350, 6400, 6450, and 8450

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server)

• Novell NetWare 4.

• Red Hat Linux 7.0; Kernel version: 2.2.16; Red Hat Linux SNMP agent: ucd-snmp version 4.1.2-8smux

or 5.x

New in Server Agent Version 4.3.0

This release adds support for the following Dell systems:

• PowerEdge 2500

• PowerEdge 2550

Historical Release Information for Legacy Systems 83

Server Agent 4.3.0 Resolved Issues

• Hung server alerts for PowerEdge 8450 systems

When you configure the hung server action for a Dell PowerEdge 8450 system, the system either performs a system reset or a recycle system power action.

• PowerEdge 350 issues

This release addressed the following Dell PowerEdge 350 issues that were originally addressed by Dell OpenManage Server Agent 4.2.0 Update 1:

– Changes thresholds for the -12 volt (V) voltage probe on the system board. These new thresholds

prevent erroneous probe failures and warnings.

– Corrects erroneous fan failure reports in the event log.

– Corrects system crashes at start-up caused by incorrect event log record length.

– Disables the chassis identification feature.

• Dell PowerVault™ 2

This release addresses the following PowerVault 2 addressed by Server Agent 4.2.0 Update 1:

S SCSI disk systems and SNMP

S SCSI disk system issue that was originally

– Allows Dell PowerEdge systems attached to the PowerVault 2

SNMP requests for information. Under certain rare circumstances, some Dell systems with PowerVault 2

S attached were not responding to SNMP requests.

S SCSI disk system to respond to

Server Agent 4.2.2

The following subsections contain requirements, features, and open issues for Server Agent version 4.2.2.

Release date: February 2001

Requirements

Supported systems: Dell PowerEdge 300, 350, 1300, 1400, 1550, 2300, 2400, 2450, 4300, 4350, 4400, 6300, 6350, 6400, 6450, and 8450

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server)

• Novell NetWare 4.

or 5.x

84 Historical Release Information for Legacy Systems

New and Resolved Issues in Server Agent Version 4.2.2

Dell OpenManage Server Agent 4.2.2 now supports the Dell PowerEdge 350 system. In addition, Dell OpenManage Server Agent 4.2.2 resolves the following issues:

• Incorrect current sensor data

– In rare circumstances Dell OpenManage Server Agent incorrectly reported data for current

(amperage) sensors. Incorrect amperage readings may have been reported for the following PowerEdge systems: 4300, 4350, 4400, 6300, 6350, 6400, and 6450.

• SNMP time-outs with PowerVault 2

– In rare circumstances the Dell OpenManage Server Agent SNMP interface stops responding when

a Dell PowerVault 2 also stop responding.

S storage system is attached to a system. The DMI and CIM interfaces may

S SCSI disk systems

Server Agent 4.2.1

The following subsections contain requirements, features, and open issues for Server Agent version 4.2.1.

Release date: December 2000

Requirements

Supported systems: Dell PowerEdge 1300, 1400, 1550, 2300, 2400, 2450, 4300, 4350, 4400, 6300, 6350, 6400, 6450, and 8450

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server)

• Novell NetWare 4.

or 5.x

New in Server Agent Version 4.2.1

Added support for PowerEdge 1550 system

Historical Release Information for Legacy Systems 85

Resolved Issues for Server Agent Version 4.2.1

Table 12-1. Resolved Issues for Server Agent Version 4.2.1

Problem Solution

IT Assistant is unable to perform a remote flash BIOS update for the PowerEdge 300 system.

Server Agent reports an error message that values are incorrect for CPU voltage threshold values for the PowerEdge 8450 system on systems with a CPU speed of 700 MHz and higher.

Server Agent 4.0 did not implement the 96 alert parameter correctly in the local response agent.

Intermittent incorrect fan probe readings of zero RPMs cause faulty alerts to be generated. Invalid fan probe readings also compromise the usability of Server Agent.

Seven-character service tags display incorrectly. Formerly, certain combinations of characters and

False power supply fan readings. Server Agent reports high power supply fan RPM readings. The readings exceed the upper failure threshold and are reported as failures.

Server Agent 4.2.1 enables IT Assistant to perform a remote flash BIOS update for the PowerEdge 300 system.

Server Agent 4.2.1 reports correct CPU voltage threshold values.

Server Agent 4.2.1 correctly parses the %ALERT parameter. The %ALERT parameter can now be located anywhere in the command line and can optionally be enclosed in double quotes when the user wants to pass the alert message to the command line as a single string.

Server Agent 4.2.1 prevents false alerts for fan probes based on incorrect readings of fan RPM values. This update also addresses usability issues caused by these incorrect fan RPM values. The incorrect fan RPM readings originate on PowerEdge systems that report systems management information to the management console using Server Agent version 4.0.

numbers in the seven-character service tag either did not display correctly or did not display at all. Server Agent 4.2.1 displays service tags correctly.

Server Agent 4.2.1 corrects the problem of false fan probe alerts.

86 Historical Release Information for Legacy Systems

Server Agent 4.2.0

The following subsections contain requirements, features, and open issues for Server Agent version 4.2.0.

Release date: December 2000

Requirements

Supported systems: Dell PowerEdge 300, 1300, 1400, 1550, 2300, 2400, 2450, 4300, 4350, 4400, 6300, 6350, 6400, 6450, and 8450

Operating Systems

Red Hat Linux 7.0 (Kernel version: 2.2.16), Red Hat Linux SNMP agent: ucd-snmp version 4.1.2-8smux or later

Historical Release Information for Legacy Systems 87

88 Historical Release Information for Legacy Systems

Glossary

The following list defines or identifies technical terms, abbreviations, and acronyms used in your system documents.

Abbreviation for ampere(s).

Abbreviation for alternating current.

AC power switch

A switch with two AC power inputs that provides AC power redundancy by failing over to a standby AC input in the event of a failure to the primary AC input.

access

Refers to the actions a user can take on a variable value. Examples include read-only and read-write.

ACL

Abbreviation for access control list. ACL files are text files that contain lists that define who can access resources stored on a Novell

adapter card

Web server.

An expansion card that plugs into an expansion-card connector on the system's system board. An adapter card adds some specialized function to the system by providing an interface between the expansion bus and a peripheral device. Examples of adapter cards include network cards, sound cards, and SCSI adapters.

ADB

Abbreviation for assign database.

AGP

Abbreviation for advanced graphics port.

ASCII

Acronym for American Standard Code for Information Interchange. A text file containing only characters from the ASCII character set (usually created with a text editor, such as Notepad in Microsoft

Windows®), is

called an ASCII file.

ASIC

Acronym for application-specific integrated circuit.

ASPI

Acronym for advanced SCSI programming interface.

asset tag code

An individual code assigned to a system, usually by a system administrator, for security or tracking purposes.

attribute

An attribute, or property, contains a specific piece of information about a manageable component. Attributes can be combined to form groups. If an attribute is defined as read-write, it may be defined by a management application.

autoexec.bat file

The

autoexec.bat

file is executed when you boot your

system (after executing any commands in the

config.sys

file). This start-up file contains commands that define the characteristics of each device connected to your system, and it finds and executes programs stored in locations other than the active directory.

backup

A copy of a program or data file. As a precaution, you should back up your system's hard drive on a regular basis. Before making a change to the configuration of your system, you should back up important start-up files from your operating system.

Glossary 89

baud rate

A measurement of data transmission speed. For example, modems are designed to transmit data at one or more specified baud rate(s) through the COM (serial) port of a system.

beep code

A diagnostic message in the form of a pattern of beeps from your system's speaker. For example, one beep, followed by a second beep, and then a burst of three beeps is beep code 1-1-3.

BGA

Abbreviation for ball grid array, an integrated circuit (IC) package that uses an array of solder balls, instead of pins, to connect to a system board.

binary

A base-2 numbering system that uses 0 and 1 to represent information. The system performs operations based on the ordering and calculation of these numbers.

BIOS

Acronym for basic input/output system. Your system's BIOS contains programs stored on a flash memory chip. The BIOS controls the following:

• Communications between the microprocessor and peripheral devices, such as the keyboard and the video adapter

• Miscellaneous functions, such as system messages

bit

The smallest unit of information interpreted by your system.

BMC

Abbreviation for baseboard management controller, which is a controller that provides the intelligence in the IPMI structure.

boot routine

When you start your system, it clears all memory, initializes devices, and loads the operating system. Unless the operating system fails to respond, you can reboot (also called warm boot) your system by pressing <Ctrl><Alt><Del>; otherwise, you must perform a cold boot by pressing the reset button or by turning the system off and then back on.

bootable diskette

You can start your system from a diskette. To make a bootable diskette, insert a diskette in the diskette drive, type

sys a:

at the command line prompt, and press <Enter>. Use this bootable diskette if your system will not boot from the hard drive.

bpi

Abbreviation for bits per inch.

bps

Abbreviation for bits per second.

BTU

Abbreviation for British thermal unit.

bus

An information pathway between the components of a system. Your system contains an expansion bus that allows the microprocessor to communicate with controllers for all the various peripheral devices connected to the system. Your system also contains an address bus and a data bus for communications between the microprocessor and RAM.

byte

Eight contiguous bits of information, the basic data unit used by your system.

Abbreviation for Celsius.

Abbreviation for certification authority.

90 Glossary

cache

A fast storage area that keeps a copy of data or instructions for quicker data retrieval. For example, your system's BIOS may cache ROM code in faster RAM. Or, a disk-cache utility may reserve RAM in which to store frequently accessed information from your system's disk drives; when a program makes a request to a disk drive for data that is in the cache, the disk-cache utility can retrieve the data from RAM faster than from the disk drive.

CIM

Acronym for Common Information Model, which is a model for describing management information from the DMTF. CIM is implementation independent, allowing different management applications to collect the required data from a variety of sources. CIM includes schemas for systems, networks, applications and devices, and new schemas will be added. It provides mapping techniques for interchange of CIM data with MIB data from SNMP agents.

capability

Refers to the actions that an object can perform, or actions that can be taken on a managed object. For example, if a card is hot-pluggable, it is capable of being replaced while the system power is on.

CDRAM

Abbreviation for cached DRAM, which is a high-speed DRAM memory chip developed by Mitsubishi that includes a small SRAM cache.

CD-ROM

Abbreviation for compact disc read-only memory. CD drives use optical technology to read data from CDs. CDs are read-only storage devices; you cannot write new data to a CD with standard CD drives.

CHAP

Acronym for Challenge-Handshake Authentication Protocol, an authentication scheme used by PPP servers to validate the identity of the originator of the connection upon connection or any time later.

chip

A set of microminiaturized, electronic circuits that are designed for use as processors and memory in systems. Small chips can hold from a handful to tens of thousands of transistors. They look like tiny chips of aluminum, no more than 1/16 inch square by 1/30 inch thick, which is where the term "chip" came from. Large chips, which can be more than a half inch square, hold millions of transistors. It is actually only the top one thousandth of an inch of a chip's surface that holds the circuits. The rest of it is just a base.

CIMOM

Acronym for common information model object manager.

CI/O

Abbreviation for comprehensive input/output.

CLI

Abbreviation for command line interface.

Abbreviation for centimeter(s).

CMOS

Acronym for complementary metal-oxide semiconductor. In systems, CMOS memory chips are often used for NVRAM storage.

COMn

The device names for the first through fourth serial ports on your system are COM1, COM2, COM3, and COM4. The default interrupt for COM1 and COM3 is IRQ4, and the default interrupt for COM2 and COM4 is IRQ3. Therefore, you must be careful when configuring software that runs a serial device so that you don't create an interrupt conflict.

config.sys file

The

config.sys

(before running any commands in the

file is executed when you boot your system

autoexec.bat

file). This start-up file contains commands that specify which devices to install and which drivers to use. This file also contains commands that determine how the operating system uses memory and controls files.

Glossary 91

ConsoleOne

Novell ConsoleOne is a Java-based foundation for graphical utilities that manage and administer network resources from different locations and platforms. ConsoleOne provides a single point of control for all Novell and external products.

cpi

Abbreviation for characters per inch.

CPU

Abbreviation for central processing unit. See also microprocessor.

controller

A chip that controls the transfer of data between the microprocessor and memory or between the microprocessor and a peripheral device such as a disk drive or the keyboard.

control panel

The part of the system that contains indicators and controls, such as the power switch, hard drive access indicator, and power indicator.

conventional memory

The first 640 KB of RAM. Conventional memory is found in all systems. Unless they are specially designed, MS-DOS

programs are limited to running in

conventional memory.

COO

Abbreviation for cost of ownership.

cooling unit

Sets of fans or other cooling devices in a system chassis.

coprocessor

A chip that relieves the system's microprocessor of specific processing tasks. A math coprocessor, for example, handles numeric processing. A graphics coprocessor handles video rendering. The Intel Pentium

microprocessor, for example, includes a

built-in math coprocessor.

CRC

Abbreviation for cyclic redundancy code, which is a number derived from, and stored or transmitted with, a block of data in order to detect corruption. By recalculating the CRC and comparing it to the value originally transmitted, the receiver can detect some types of transmission errors.

CSR

Abbreviation for certificate signing request.

cursor

A marker, such as a block, underscore, or pointer that represents the position at which the next keyboard or mouse action will occur.

DAT

Acronym for digital audio tape.

Abbreviation for decibel(s).

dBA

Abbreviation for adjusted decibel(s).

DBS

Abbreviation for Demand Based Switching. DBS is power management performed by switching to a low power state (frequency and voltage) when the processor utilization is low. It maintains application performance while lowering the average system power.

92 Glossary

Abbreviation for direct current.

Also, abbreviation for Dual Channel.

device driver

A program that allows the operating system or some other program to interface correctly with a peripheral device, such as a printer. Some device drivers—such as network drivers—must be loaded from the config.sys file (with a device= statement) or as memory-resident programs (usually, from the autoexec.bat file). Others—such as video drivers—must load when you start the program for which they were designed.

DHCP

Abbreviation for Dynamic Host Configuration Protocol, a protocol that provides a means to dynamically allocate IP addresses to computers on a LAN.

DIMM

Acronym for dual in-line memory module. A small circuit board containing DRAM chips that connects to the system board.

DIN

Acronym for Deutsche Industrie Norm which is the standards-setting organization for Germany. A DIN connector is a connector that conforms to one of the many standards defined by DIN. DIN connectors are used widely in personal computers. For example, the keyboard connector for personal computers is a DIN connector.

DIP

Acronym for dual in-line package. A circuit board, such as a system board or expansion card, may contain DIP switches for configuring the circuit board. DIP switches are always toggle switches, with an on position and an off position.

Dell OpenManage Server Administrator Version 5.0 Compatibility Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Compatibility Guide

Contents

Introduction

Overview

What’s New in Dell OpenManage Version 5.0?

Purpose of This Guide

Update of Compatibility Guide

Supported Instrumentation

Supported Operating Systems

Supported Browsers

Supported GUI Languages

Other Documents You Might Need

Server Administrator Services

Overview

Descriptions of Server Administrator Services

Instrumentation Service

Remote Access Service

Storage Management Service

Diagnostic Service

Logs

Available Services on Supported Operating Systems

Systems Management Standards Availability

Overview

Availability on Supported Systems

Availability on Supported Operating Systems

Server Administrator Supported Applications and Systems

Version Number Information

Compatible Systems and Applications by Installation and Server Management CD Version

Device Drivers and Red Hat Enterprise Linux Kernel Support

Server Agent Supported Applications and Systems

Hardware Instrumentation Package Supported Applications and Systems

BIOS Update Requirements

Overview

Minimum Requirements for BIOS Update Support

Downloading the Latest BIOS Packages

Minimum Required and Latest Available BIOS for Update by System

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Overview

Key to Table Footnotes

PERC 4/DC

PERC 4e/DC

PERC 3/DC

PERC 3/QC

PERC 4/Di

CERC ATA 100 4/CH

PERC 3/Di

PERC 4/IM

PERC 4/SC

CERC SATA 1.5/6 Channel

PERC 4e/Di

PERC 4e/Si

PERC 5/E Adapter

PERC 5/i Adapter

PERC 5/i Integrated

SAS 5/iR Adapter

SAS 5/E Adapter

SAS 5/i Integrated

CERC SATA 1.5/2S

LSI 1020/1030 Embedded SCSI Controller

Network Interface Controllers and Supported Operating Systems

Overview

NIC Drivers and Operating Systems

Remote Access Service Availability

Overview

RAC Types

Availability of RACs on Specific PowerEdge Systems

RAC Firmware Versions

Diagnostic Service Supported Devices and Operating Systems

Overview

Diagnostics for Dell-Supplied Devices

Diagnostics for Tape Drives, Autoloaders, and Libraries

Diagnostics for RAID Controllers, SCSI Controllers, and Attached Hard Drives

RAID, SCSI, and IDE Controllers and Attached Hard Drives

Historical Release Information for Legacy Systems

Overview

Server Agent 4.5