Dell OpenManage Server Administrator Version 2.3 Compatibility Guide

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Dell OpenManage™

Server Administrator Version 2.3

Compatibility Guide

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Notes and Notices

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, and Dell OpenManage are trademarks of Dell Inc.;

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registered trademarks of Intel Corporation; 3COM is registered trademark of 3Com Corporation. Server Administrator includes software developed by the Apache Software F oundation (www.apache.org). Server Administrator utilizes the

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November 2005

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

What’s New in Dell OpenManage Version 4.5.1?

Purpose of This Guide

Update of Compatibility Guide

Supported Instrumentation

Supported Operating Systems

Supported Browsers

Supported GUI Languages

Introduction

Overview

Dell OpenManage™ Server Administrator provides a powerful, integrated set of systems management applications for keeping the systems on your network healthy. Server Administrator provides fault management information, pre-failure information, and asset and inventory information to management applications. You can install the Server Administrator from the Dell™ PowerEdge™ Installation and Server Management CD provided with your system. In addition to supporting systems management industry standards, Server Administrator also provides additional systems management information about the components of your specific system. Server Administrator can also run diagnostics and configure BIOS and system settings.

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell PowerEdge Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Server Administrator's integrated security draws on the system's operating system security. Server Administrator uses the secure socket layer (SSL) encryption protocol.

NOTE: For more information on the secure socket layer, see the Dell Support website at support.dell.com.

What’s New in Dell OpenManage Version 4.5.1?

The following changes in the Dell OpenManage version 4.5.1 (Dell OpenManage Server Administrator version 2.3) affect the Compatibility Guide:

• Added Serial Attached SCSI (SAS) support for Dell PowerEdge 6800 and 6850

• Removed support for Novell

• Added support for PERC 5/e

• Added support for a new SAS hard drive enclosure — Dell PowerVault™ MD1000

NetWare® on Dell PowerEdge 6800 and 6850

NOTE: The Dell OpenManage version 4.5.1 release supports only these PowerEdge systems: 6800 and 6850.

Purpose of This Guide

Server Administrator operates on many Dell hardware platforms (hereafter called systems) with operating systems such as Microsoft systems management features of Server Administrator fully, you must understand which features of Server Administrator match your system's hardware configuration and operating system.

Windows® and Red Hat® Enterprise Linux. To use the

Introduction 7

Update of Compatibility Guide

The Server Administrator Compatibility Guide is updated each business quarter. It summarizes all Dell PowerEdge Installation and Server Management CD releases that precede the current release date in its Table of Contents (index.htm) page. Always consult the readme.txt file on your Dell PowerEdge Installation and Server Management CD for each release for the most current information on compatible

systems management elements.

NOTE: You can find systems management software on the Systems Management CD for Dell OpenManage

versions prior to version 4.3 of the CD. You can find systems management software on the Applications CD prior to version 3.0 of the CD. The systems management software was relocated to the Systems Management CD beginning with version 3.0. For the purposes of this guide, some references to the Systems Management CD may also include the Applications CD.

Supported Instrumentation

Each supported Dell PowerEdge Installation and Server Management CD contains instrumentation for your Dell system. Three sections of this guide are organized around the primary instrumentation product names and show the relationship among the following variables:

•

Dell PowerEdge Installation and Server Management

Applications

CD)

• Supported operating systems

• Instrumentation service

• Dell PowerEdge system product name (for example, PowerEdge 1600SC)

In Table 1-1, instrumentation product names are associated with a range of the Applications CD or Systems Management CD version (prior to Dell OpenManage version 4.3) or Dell PowerEdge Installation and Server Management CD numbers.

CD version number (or the

Systems Management

Table 1-1. Systems Management Product Name and Corresponding Version Numbers

Instrumentation Product Names CD Version Section in This Guide

Dell OpenManage Server Administrator

Dell OpenManage Server Agent 2.0 through 2.2

Dell OpenManage Hardware Instrumentation Package (HIP)

3.0 through 4.2 (Systems Management CD)

4.3 or later (Installation and Server Management CD)

(Applications CD)

1.2 through 1.7 (Applications CD)

Server Administrator Supported Applications and Systems

Server Agent Supported Applications and Systems

Hardware Instrumentation Package Supported Applications and Systems

8 Introduction

Supported Operating Systems

Server Administrator supports major operating systems offered by Microsoft and Red Hat. See the tables in this guide to find the operating system that matches the configuration of system and applications that you are installing or upgrading.

NOTE: Each Dell PowerEdge Installation and Server Management CD supports specific operating system versions,

service packs, support packs, and kernels.

For precise operating system, application, firmware, and other requirements, see the table that lists the Dell PowerEdge Installation and Server Management CD (or Systems Management CD) version for the system that you are configuring. The tables in the following sections of this guide are a good place to begin:

• Server Administrator Supported Applications and Systems

• Server Agent Supported Applications and Systems

• Hardware Instrumentation Package Supported Applications and Systems

Operating system version numbers, support packs, service packs, and kernel versions can vary with each Dell PowerEdge Installation and Server Management CD cannot be accurately generalized. For example, a particular Dell PowerEdge Installation and Server Management CD Linux operating system with a specific kernel. Some systems management applications are available only on specific operating systems.

NOTE: To address any Simple Network Management Protocol (SNMP) security vulnerabilities associated with an

operating system, see the appropriate website for your system's operating system (for example, www.microsoft.com or www.redhat.com).

(or Systems Management CD) may support only a version of the Red Hat Enterprise

(or Systems Management CD) version and

Supported Browsers

Server Administrator supports Microsoft Internet Explorer (IE) version 6.0 SP1 and SP2, Firefox versions

1.0 and 1.01, and Mozilla versions 1.7.1 and 1.7.3 open-source Web browsers.

NOTE: Server Administrator version 4.3 and later do not support Netscape Navigator.

Supported GUI Languages

Dell OpenManage is localized into French, German, Spanish, Japanese, and Simplified Chinese. Dell OpenManage software is localized according to the matrix in the following table. Dell does not support languages outside of this table.

The table plots the language of the Dell OpenManage GUI against the operating system languages.

Introduction 9

Table 1-2. Supported Dell OpenManage GUI Languages

Dell OpenManage GUI Languages

English XXXXX X

French X

German X

Spanish X

Simplified Chinese X

Japanese X

English OSFrench OSGerman OSSpanish OSSimplified

Chinese OS

Japanese OS

Server Administrator Services

Overview

Dell OpenManage™ Server Administrator has a modular architecture that allows you to select and install the functions that are most needed in your particular IT environment. The available services vary from one operating system to another. The following sections describe the contribution of each service to your systems management capabilities.

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Descriptions of Server Administrator Services

Each service provides a functionally related set of systems management tasks that you can use to manage your system.

Instrumentation Service

The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents. The instrumentation service allows remote administration of monitored systems, including shutdown, start-up, and security.

Remote Access Service

The Remote Access Service provides a complete remote system management solution for systems equipped with a remote access controller (RAC) solution. The Remote Access Service provides remote access to an inoperable system, allowing the system administrator to get the system up and running as quickly as possible. The Remote Access Service also provides alert notification when a system is down and allows the system administrator to restart a system remotely. Additionally, the Remote Access Service logs the probable cause of system crashes and saves the most recent crash screen.

Server Administrator Services 13

Storage Management Service

Express Setup installs the enhanced Storage Management Service by default on Microsoft® Windows® systems that do not have an existing Array Manager installation. If Array Manager (also known as the basic Storage Management Service) is already installed on a Windows system, then Express Setup upgrades Array Manager to the latest version and the enhanced Storage Management Service is not installed.

NOTE: Starting with Dell OpenManage version 4.5.1, on Windows systems, Array Manager cannot be installed using

Custom Setup. Array Manager will be available to users only if it has been installed using a version prior to 4.5.1.

Express Setup installs the enhanced Storage Management Service by default on Red Hat® Enterprise Linux systems. Array Manager is not supported on Red Hat Enterprise Linux systems.

NOTE: The basic Storage Management Service is not available on systems running Red Hat Enterprise Linux

operating systems.

NOTE: The Red Hat

"RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions." However, when the basic Storage Management Service is installed on a Red Hat Enterprise Linux operating system, the Linux drivers do not report data to the Storage Management Service.

Enterprise Linux operating system provides drivers for some of the RAID controllers listed in

See the Dell OpenManage Server Administrator User's Guide for more information on basic and enhanced Storage Management Service.

Diagnostic Service

The Diagnostic Service provides a suite of diagnostic programs that run locally on your system or remotely on a system connected to the network. The Diagnostic Service is engineered to diagnose problems on individual systems and to run concurrently with all other applications running on the system under test.

Logs

Server Administrator displays logs of commands issued to or by the system, monitored hardware events, POST events, and system alerts. You can view logs on the home page, print or save them as reports, and send them by e-mail to a designated service contact.

14 Server Administrator Services

Available Services on Supported Operating Systems

Table 2-1 summarizes the services that are available for each supported operating system.

Table 2-1. Server Administrator Services Available With Supported Operating Systems

Operating System Services Available

Microsoft Windows Server™ 2003 family (includes Web, Standard, and Enterprise editions) (SP1) for x64, and Microsoft Windows Small Business Server 2003 (SP1)

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Microsoft Windows Small Business Server 2000) (SP3)

Red Hat Enterprise Linux AS, ES, and WS

version 3) for Intel

( Technology (Intel EM64T) and Intel x86

Red Hat Enterprise Linux (version 4) for Intel EM64T and Intel x86

Extended Memory 64

• Instrumentation

• Storage Management

NOTE: Basic Storage Management Service

(also called Array Manager) is not supported on the x64 Edition.

•Diagnostic

• Remote Access

• Instrumentation

• Storage Management

•Diagnostic

• Remote Access

• Instrumentation

•Diagnostic

• Remote Access

• Enhanced Storage Management Service (

Dell PowerEdge Installation and

Server Management

version 4.3 and later, or CD for Dell OpenManage version 4.1 or later)

• Instrumentation

•Diagnostic

• Remote Access

• Enhanced Storage Management Service

Dell PowerEdge Installation and

(

Server Management

version 4.3 and later, or CD for Dell OpenManage version 4.1 or later)

CD for Dell OpenManage

Systems Management

CD for Dell OpenManage

Systems Management

Server Administrator Services 15

16 Server Administrator Services

Systems Management Standards Availability

Overview

Dell OpenManage™ Server Administrator supports the following major systems management protocols:

• HyperText Transfer Protocol Secure (HTTPS)

• Common Information Model (CIM)

• Simple Network Management Protocol (SNMP)

NOTE: See the Dell OpenManage Server Administrator readme file on the Systems Management CD for

information on SNMP security concerns, as well as the Dell Support website at support.dell.com. You must apply updates from your operating system's master SNMP agents to ensure that Dell's SNMP subagents are secure.

NOTE: After you install SNMP, it must be enabled. For more information on enabling SNMP supporting agents,

see the Server Administrator User's Guide.

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

If your system supports SNMP, you must install and enable the service on your operating system. If SNMP services are available on your operating system, the Server Administrator installation program installs the supporting agents for SNMP.

HTTPS is supported on all operating systems. Support for CIM and SNMP is operating system-dependent and, in some cases, operating system-version dependent.

Availability on Supported Systems

On supported Microsoft® Windows® operating systems, Server Administrator supports these two systems management standards: CIM/WMI and SNMP.

On supported Red Hat SNMP systems management standard.

Server Administrator adds considerable security to those systems management standards. All set operations for attributes (for example, changing the value of an asset tag) must be performed with Dell OpenManage IT Assistant while logged in with the required authority. As a result of the added security that IT Assistant offers for systems management, IT Assistant is the only management console that you can use to change attributes.

Enterprise Linux operating systems, Server Administrator supports the

Systems Management Standards Availability 17

Availability on Supported Operating Systems

Table 3-1 shows the availability of the systems management standards for each supported operating system.

Table 3-1. Availability of Systems Management Standard by Operating System

Operating System SNMP CIM

Windows Server™ 2003 family and Windows 2000 Server family

Red Hat Enterprise Linux AS and ES (version 2.1)

Red Hat Enterprise Linux AS and ES (version 3 and version 4)

Available from the operating system installation media

Available in ucd-snmp package from the operating system installation media

Available in net-snmp package from the operating system installation media

Always installed

Unavailable

18 Systems Management Standards Availability

Server Administrator Supported Applications and Systems

This section provides information on instrumentation, applications, and systems that are supported by the Dell OpenManage™ Systems Management CD versions 3.0 through 4.2, and Dell™ PowerEdge™ Installation and Server Management CD version 4.3 onwards.

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell PowerEdge Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

The Dell PowerEdge Installation and Server Management CD (or the Systems Management CD) supports both Dell OpenManage Server Administrator and Server Agent. For more information about applications and systems supported by Server Agent, see "Server Agent Supported Applications and Systems." Server Agent is referred to as the Instrumentation Service starting with Systems Management CD 3.x. The Instrumentation Service is also called Hardware Instrumentation Package (HIP) on older releases.

NOTE: The Systems Management CD version 3.0 and later does not fully support the following

Dell PowerEdge systems: 1300, 2100, 2200, 2300, 4100, 4200, 4300, 4350, 6100, 6300, and 6350.

NOTE: The Systems Management CD version 3.2.1 was not released.

Version Number Information

All software supporting the Dell PowerEdge servers and PowerVault™ NAS systems are delivered in Dell OpenManage stack releases that include the complete group of programs and that are fully tested for the supported platforms. An example is the Dell OpenManage 3.4.2 release of the Dell OpenManage software. The version of the software is significant. In this example, the first number (3) represents the major version number. You should upgrade your software any time Dell delivers a new major version. The second number (4) is the release number. A new release may have some minor features and fixes associated with it. You do not need to upgrade to the latest release unless that release is enabling your specific hardware or solving an issue you may be experiencing. You may skip releases as needed. The last number (2) is the hardware platform refresh number. This indicates that the software has been updated to support a new system. If you have older systems running version 3.4.1, there is no need to upgrade for a platform refresh.

Server Administrator Supported Applications and Systems 19

Compatible Systems and Applications by Installation and Server Management CD Version

Table 4-1 shows compatible applications and Dell systems for the Dell PowerEdge Installation and Server Management CD (versions 4.3 to 4.5.1)

Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 4.3 to 4.5.

Installation and Server Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

4.3 4.4 4.5 4.5.1

350 500SC 600SC 650 700 750 800 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 6800* 6850*

350 500SC 600SC 650 700 750 800 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 6800 6850

350 500SC 600SC 650 700 750 800 830* 850* 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650

6800 6850

20 Server Administrator Supported Applications and Systems

Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 4.3 to 4.5. (continued)

Installation and

4.3 4.4 4.5 4.5.1 Server Management CD Version

8450 750N 755N 770N 775N

6800 6850 8450 750N 755N 770N 775N

Supported operating systems

• Microsoft® Windows Server™ 2003 family (includes Web, Standard, and Enterprise editions)

• Microsoft Windows® Small Business Server [SBS] 2003

• Windows 2000

Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Windows Small Business Server 2000)

•Novell®

NetWare® 5.1 (Support Pack 7 or

• Microsoft Windows Server 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1)

• Microsoft Windows Small Business Server 2003 (SP1)

• Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Microsoft Windows Small Business Server

2000)

• NetWare 6.5 (Support Pack 1 or later, and hot fixes)

• Microsoft Windows Server 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1)

• Microsoft Windows Small Business Server 2003 (SP1)

• Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Microsoft Windows Small Business Server

2000)

• NetWare 6.5 (Support Pack 1 or later, and hot fixes)

• Microsoft Windows Server 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1)

• Microsoft Windows Small Business Server 2003 (SP1)

• Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server and Microsoft Windows Small Business Server

2000)

• NetWare is not supported for this release

later, and hot fixes)

• Novell NetWare

6.5 (Support Pack 1 or later, and hot fixes)

Server Administrator Supported Applications and Systems 21

Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 4.3 to 4.5. (continued)

Installation and Server Management CD Version

Server Administrator 2.0 2.1 2.2 2.3

Managed Node Framework (MNF)

Instrumentation Service: Server Agent

Diagnostic Service 3.2 3.3 3.4 3.4.1

Server Administrator Core

IT Assistant 7.0 7.0 7.1 7.1

Storage Management Service: Array Manager

Enhanced Storage Management Service

RAC Firmware

DRAC 4 1.20 1.30 1.30 1.33

DRAC/MC 1.1 1.2 1.2 NA

DRACIII, ERA, ERA/O, ERA/XT

4.3 4.4 4.5 4.5.1

•Red Hat® Enterprise Linux AS and ES (version 2.1)

• Red Hat Enterprise Linux AS, ES, and WS (version 3)

2.0 2.1 2.2 2.3

5.3 5.3 5.3 5.5.1

2.0 2.1 2.2 2.3

3.7 3.7 3.7 3.7

1.1 1.2 1.2 1.4

3.21 3.3 3.3 NA

• Red Hat Enterprise Linux AS, ES, and

version 3)

WS (

Intel®

for

Extended Memory 64 Technology (Intel EM64T) and Intel x86

• Red Hat Enterprise Linux (version 4) for Intel EM64T and Intel x86

• Red Hat Enterprise Linux AS, ES, and

version 3)

WS (

Intel Extended

for

Memory 64 Technology (Intel EM64T) and Intel x86

• Red Hat Enterprise Linux (version 4) for Intel EM64T and Intel x86

• Red Hat Enterprise

Linux AS, ES, and WS (

for

Memory 64 Technology (Intel EM64T) and Intel x86

Linux (version 4) for Intel EM64T and Intel x86

version 3)

Intel Extended

22 Server Administrator Supported Applications and Systems

Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD

Version 4.3 to 4.5. (continued)

Installation and

4.3 4.4 4.5 4.5.1

Server Management CD Version

RAC firmware: DRAC II

NOTE: The DRAC II

NA NA NA

software is no longer included on the Systems Management Consoles CD, but can be obtained from earlier releases or support.dell.com.

ERA/MC 1.44 NA NA NA

Baseboard Management Controller (BMC) Firmware Version On

PowerEdge 800 1.30 or later 1.30 or later 1.30 or later NA

PowerEdge 830 NA NA 1.41 or later NA

PowerEdge 850 NA NA 1.41 or later NA

PowerEdge 1425SC 1.30 or later 1.30 or later 1.30 or later NA

PowerEdge 1800 1.23 or later 1.23 or later 1.23 or later NA

PowerEdge 1850 1.23 or later 1.23 or later 1.23 or later NA

PowerEdge 1855 1.0 or later 1.0 or later 1.0 or later NA

PowerEdge 2800 1.23 or later 1.23 or later 1.23 or later NA

PowerEdge 2850 1.23 or later 1.23 or later 1.23 or later NA

PowerEdge 6800 1.33 or later 1.33 or later 1.33 or later 1.40 or later

PowerEdge 6850 1.33 or later 1.33 or later 1.33 or later 1.40 or later

a Introduced SAS support for Dell PowerEdge 6800 and 6850.

Server Administrator Supported Applications and Systems 23

Table 4-2 shows compatible applications and Dell systems for Systems Management CD version 4.1.3 to 4.2.

Table 4-2. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.1.3 to 4.2.

Systems Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

4.1.3 4.1.4 4.2

1855* 1855 350

500SC 600SC 650 700 750 800 1400 1500SC 1550 1600SC 1650 1655MC 1750 1800 1850 1855 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 8450 750N 755N 770N 775N

24 Server Administrator Supported Applications and Systems

Table 4-2. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.1.3 to 4.2. (continued)

Systems Management CD Version

Supported operating systems

4.1.3 4.1.4 4.2

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

[SBS] 2003 (supported by PowerEdge 2800 only)

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server)

Novell NetWare 5.1 (Support Pack 7 or later, and hot fixes)

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

[SBS] 2003 (supported by PowerEdge 2800 only)

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server)

Novell NetWare 5.1 (Support Pack 7 or later, and hot fixes)

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

[SBS] 2003

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 SBS)

Novell NetWare 5.1 (Support Pack 7 or later, and hot fixes)

NOTE: Novell

NetWare is not supported on the PowerEdge 650 system.

Novell NetWare 6.5 (Support Pack 1 or later, and hot fixes)

NOTE: Novell

NetWare is not supported on the PowerEdge 650 system.

Server Administrator Supported Applications and Systems 25

Table 4-2. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.1.3 to 4.2. (continued)

Systems Management CD Version

Server Administrator 1.9.1 1.9.1 1.9.2

Managed Node Framework (MNF)

Instrumentation Service: Server Agent

Diagnostic Service 3.1.1 3.1.1 3.1

Update Service 1.9.2 NA 1.9.1

Server Administrator Core

IT Assistant 6.5.3 6.5.3 6.5.3

Storage Management Service: Array Manager

Enhanced Storage Management Service

RAC Firmware

DRAC 4 1.0 1.1 1.1

DRAC/MC 1.0 NA NA

DRACIII, ERA, ERA/O, ERA/XT

4.1.3 4.1.4 4.2

Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)

1.9 1.9 1.9

5.2 5.2 5.2

See "MNF" in this table.

NA NA 3.6

1.0 1.0.1 1.0

NA NA 3.21

Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)

See "MNF" in this table.

Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)

See "MNF" in this table.

26 Server Administrator Supported Applications and Systems

Table 4-2. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.1.3 to 4.2. (continued)

Systems Management CD Version

RAC firmware: DRAC II

ERA/MC NA NA 1.44

BMC Firmware Version

4.1.3 4.1.4 4.2

NA NA

NOTE: The DRAC II

software is no longer included on the Systems Management CD, but can be obtained from earlier releases or support.dell.com.

1.0 1.0.1 1.0.1

Server Administrator Supported Applications and Systems 27

Table 4-3 shows compatible applications and Dell systems for Systems Management CD version 4.0.1 to

4.1.2.

Table 4-3. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.0.1 to 4.1.2.

Systems Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

4.0.1 4.1 4.1.1 4.1.2

1850* 2800* 2850*

350 500SC 600SC 650 700 750 1400 1500SC 1550 1600SC 1650 1655MC 1750 1850 2400 2450 2500 2550 2600 2650 2800 2850 4400 4600 6400 6450 6600 6650 8450 750N 755N 770N 775N

1800* 800*

28 Server Administrator Supported Applications and Systems

Table 4-3. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.0.1 to 4.1.2. (continued)

Systems Management CD Version

Supported operating systems

4.0.1 4.1 4.1.1 4.1.2

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

[SBS] 2003 (supported by PowerEdge 2800 only)

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server)

Novell NetWare 5.1 (Support Pack 7 or later, and hot fixes)

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

[SBS] 2003

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 SBS)

Novell NetWare 5.1 (Support Pack 7 or later, and hot fixes)

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

[SBS] 2003

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 SBS)

Novell NetWare 5.1 (Support Pack 7 or later, and hot fixes)

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

[SBS] 2003

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 SBS)

Novell NetWare 5.1 (Support Pack 7 or later, and hot fixes)

NOTE: Novell

NetWare is not supported on the PowerEdge 650 system.

Server Administrator Supported Applications and Systems 29

Table 4-3. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.0.1 to 4.1.2. (continued)

Systems Management CD Version

4.0.1 4.1 4.1.1 4.1.2

Novell NetWare 6.5 (Support Pack 1 or later, and hot fixes)

NOTE: Novell

NetWare is not supported on the PowerEdge 650 system.

Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)

Server Administrator 1.8.1 1.9 1.9 1.9

Managed Node Framework (MNF)

Instrumentation Service: Server Agent

Remote Access Service SW

BMC Firmware Version

Diagnostic Service 3.0.1 3.1 3.1 3.1

Update Service 1.9 1.9.1 1.9.1 1.9.1

Server Administrator Core

IT Assistant 6.5.2 6.5.3 6.5.3 6.5.3

Storage Management Service: Array Manager

Enhanced Storage Management Service

1.8.1 1.9 1.9 1.9

5.1.1 5.2 5.2 5.2

4.0.0 3.30 (DRAC III)

1.0 1.0.1 1.0.1 1.0.1

See "MNF" in this table.

3.5 3.6 3.6 3.6

NA 1.0 1.0 1.0

Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)

4.0.0 (DRAC 4)

See "MNF" in this table.

Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)

NA NA

See "MNF" in this table.

Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3)

See "MNF" in this table.

30 Server Administrator Supported Applications and Systems

Table 4-3. Compatible Dell Systems and Applications for Systems Management CD

Versions 4.0.1 to 4.1.2. (continued)

Systems Management CD Version

RAC Firmware

DRAC 4 1.0 1.0 NA NA

RAC firmware: DRAC II

RAC firmware: DRAC III

RAC firmware: DRAC III/XT

RAC firmware: ERA NA 3.12 NA NA

RAC firmware: ERA/O

4.0.1 4.1 4.1.1 4.1.2

NA NA

NOTE: The DRAC II

software is no longer included on the Systems Management CD, but can be obtained from earlier releases or support.dell.com.

NA 3.12 NA NA

Server Administrator Supported Applications and Systems 31

Table 4-4. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.5 Through 3.8

Systems Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

3.5 3.6 3.7 3.8

350 500SC 600SC 650 1400 1500SC 1550 1600SC 1650 1655MC 1750 2400 2450 2500 2550 2600 2650 4400 4600 6400 6450 6600 6650 8450

350 500SC 600SC 650 700* 750* 1400 1500SC 1550 1600SC 1650 1655MC 1750 2400 2450 2500 2550 2600 2650 4400 4600 6400 6450 6600 6650 8450

32 Server Administrator Supported Applications and Systems

Table 4-4. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.5 Through 3.8 (continued)

Systems

3.5 3.6 3.7 3.8 Management CD Version

Supported operating systems

Microsoft Windows Server 2003

Windows Server 2003 family

Windows Server 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server

[SBS] 2003

Windows 2000 Server family (SP3 recommended)

Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 SBS)

Novell

NetWare 5.1

(SP4 or later)

NetWare 6.0 (SP1 or later)

Red Hat

Linux

Advanced Server

2.1

NetWare 5.1 (SP5 or later)

Novell NetWare 5.1 (Support Pack 6 or later)

NetWare 6.5 Novell NetWare 6.5

(Support Pack 1 or later)

Red Hat Enterprise Linux AS (version

2.1)

Red Hat Enterprise Linux AS and ES (version 2.1 and 3), and WS (version 3)

Novell NetWare 5.1 (Support Pack 6 or later)

Novell NetWare 6.5 (Support Pack 1 or later)

Red Hat Enterprise Linux AS (version 2.1) and AS, ES, and WS (version 3)

Red Hat Linux 9 Red Hat Linux 9 Red Hat Linux 9 NA

Server

1.5 1.6 1.7 1.8 Administrator

Managed Node

1.5 1.6 1.7 1.8 Framework (MNF)

Instrumentation

4.10.0 4.11 4.12 5.1 Service: Server Agent

Diagnostic Service 2.5 2.6 2.7 3.0

Server Administrator Supported Applications and Systems 33

Table 4-4. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.5 Through 3.8 (continued)

Systems Management CD Version

Update Service 1.6 1.7 1.8 1.9

Server Administrator Core

IT Assistant 6.4.4 6.5 6.5 6.5

Storage Management Service: Array Manager

RAC Firmware

Remote Access Service (RAS)

RAC firmware: DRAC II

RAC firmware: DRAC III

RAC firmware: DRAC III/XT

RAC firmware: ERA 2.5 3.0 3.10 3.10

RAC firmware: ERA/O

3.5 3.6 3.7 3.8

See "MNF" in this table.

3.4 3.5 3.5 3.5

2.5 3.0 3.10 3.20

2.5 2.5 2.5 2.5

2.5 3.0 3.10 3.10

See "MNF" in this table.

34 Server Administrator Supported Applications and Systems

Table 4-5 shows compatible applications and Dell systems for Systems Management CD versions 3.2.3 through 3.4.

Table 4-5. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.2.3 Through 3.4

Systems Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

3.2.3 3.3 3.3.3 3.4

300 350 500SC 600SC 1300 1400 1500SC 1550 1600SC 1650 1655MC* 2300 2400 2450 2500 2550 2600 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

300 350 500SC 600SC 1300 1400 1500SC 1550 1600SC 1650 2300 2400 2450 2500 2550 2600 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

300 350 500SC 600SC 650* 1300 1400 1500SC 1550 1600SC 1650 1655MC 1750* 2300 2400 2450 2500 2550 2600 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

300 350 500SC 600SC 650 1300 1400 1500SC 1550 1600SC 1650 1655MC 1750 2300 2400 2450 2500 2550 2600 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

Server Administrator Supported Applications and Systems 35

Table 4-5. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.2.3 Through 3.4 (continued)

Systems Management

3.2.3 3.3 3.3.3 3.4

CD Version

Supported operating systems

Microsoft Windows 2000 Server Family (SP3 recommended)

NetWare 5.1 (SP2 or later)

NetWare 6.0 (SP1 or later)

Red Hat Enterprise Linux

Microsoft Windows NT 4.0 Server family (SP6a or later)

Windows 2000 Server family (SP3 recommended)

NetWare 5.1 (SP2 or later)

NetWare 6.0 (SP1 or later)

Windows NT 4.0 Server family (SP6a or later)

Windows 2000 Server family (SP3 recommended)

NetWare 5.1 (SP2 or later)

NetWare 6.0 (SP1 or later)

Windows Server 2003

Windows 2000 Server family (SP3 recommended)

NetWare 5.1 (SP2 or later)

NetWare 6.0 (SP1 or later)

Advanced Server

2.1

Red Hat Linux 7.3 (with the 2.4.184smp kernel)

Linux Advanced Server 2.1

Linux 7.3 (with the

2.4.18-4smp kernel)

Linux 8.0 (with the

2.4.18-14smp kernel)

Linux Advanced Server 2.1

Linux 7.3 (with the

2.4.18-4smp kernel)

Linux 8.0 (with the

2.4.18-14smp kernel)

Linux Advanced Server 2.1

Linux 8.0 and Linux 9

Server Administrator 1.2.3 1.3 1.3.4 1.4

Managed Node

1.2.3 1.3 1.3 1.4

Framework (MNF)

Instrumentation

4.7.2 4.8 4.8.1 4.9

Service: Server Agent

Remote Access

1.3.1 2.0 2.1 2.2

Service (RAS)

RAC firmware:

2.5 2.5 2.5 2.5

DRAC II

RAC firmware:

1.3 2.0 2.0 2.2

DRAC III

RAC firmware:

NA 2.0 2.0 2.2

DRAC III/XT

RAC firmware: ERA 1.2 2.0 2.1 2.2

36 Server Administrator Supported Applications and Systems

Table 4-5. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.2.3 Through 3.4 (continued)

Systems Management CD Version

RAC firmware: ERA/O

Diagnostic Service 2.2.1 2.3 2.3.1 2.4

Update Service 1.3 1.4 1.4.3 1.5

Server Administrator Core

IT Assistant 6.4.2 6.4.3 6.4.3 6.4.4

Storage Management Service: Array Manager

3.2.3 3.3 3.3.3 3.4

1.2 2.0 2.0 2.2

See "MNF" in this table.

3.3 3.3 3.4 3.4

See "MNF" in this table.

Server Administrator Supported Applications and Systems 37

Table 4-6 shows supported elements for Systems Management CD versions 3.0 through 3.2.2.

Table 4-6. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.0 Through 3.2.2

Systems Management CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

3.0 3.0.1 3.0.2 3.1 3.2 3.2.2

300 350 500SC 1300 1400 1500SC 1550 2300 2400 2450 2500 2550 4300 4350 4400 6300 6350 6400 6450 8450

300 350 500SC 1300 1400 1500SC 1550 1650* 2300 2400 2450 2500 2550 4300 4350 4400 4600* 6300 6350 6400 6450 8450

300 350 500SC 1300 1400 1500SC 1550 1650 2300 2400 2450 2500 2550 2650* 4300 4350 4400 4600 6300 6350 6400 6450 6600* 6650* 8450

300 350 500SC 1300 1400 1500SC 1550 1650 2300 2400 2450 2500 2550 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

300 350 500SC 600SC* 1300 1400 1500SC 1550 1650 2300 2400 2450 2500 2550 2600* 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

300 350 500SC 600SC 1300 1400 1500SC 1550 1600SC* 1650 2300 2400 2450 2500 2550 2600 2650 4300 4350 4400 4600 6300 6350 6400 6450 6600 6650 8450

38 Server Administrator Supported Applications and Systems

Table 4-6. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.0 Through 3.2.2 (continued)

Systems Management CD Version

Supported operating systems

Server Administrator

3.0 3.0.1 3.0.2 3.1 3.2 3.2.2

Windows

4.0 with

NT SP4

Win dows NT

4.0 Server family (SP6a or later)

Windows 2000 Server family

Windows 2000 Server family (hot fixes rec. for SNMP)

Novell NetWare 4.x,

NetWare 5.1 (SP2 or later)

5.x, or 6.x

Linux 7.1 NetWare 6.0

(SP1 or later)

Linux Advanced Server 2.1

Linux 7.1 (with latest ucd-snmp package)

Windows NT 4.0 Server family (SP6a or later)

Windows 2000 Server family (hot fixes rec. for SNMP)

NetWare 5.1 (SP2 or later)

NetWare 6.0 (SP1 or later)

Linux 7.1 (with latest ucd-snmp package)

Windows NT 4.0 Server family (SP6a or later)

Windows 2000 Server family (hot fixes rec. for SNMP)

NetWare 5.1 (SP2 or later)

NetWare 6.0 (SP1 or later)

Linux 7.1 (with latest ucd-snmp package)

Linux Advanced Server 2.1

Windows NT 4.0 Server family (SP6a or later)

Windows 2000 Server family (SP3 rec.)

NetWare 5.1 (SP2 or later)

NetWare 6.0 (SP1 or later)

Linux Advanced Server 2.1

Linux 7.3 (with the

2.4.18-4smp kernel)

Windows NT 4.0 Server family (SP6a or later)

Windows 2000 Server family (SP3 rec.)

NetWare 5.1 (SP2 or later)

NetWare 6.0 (SP1 or later)

Linux Advanced Server 2.1

Linux 7.3 (with the

2.4.18-4smp kernel)

1.0 1.0.1 1.0.2 1.1 1.2 1.2.2

Managed Node Framework

Instrumentation Service: Server Agent

Remote Access Service (RAS)

RAC firmware: DRAC II

NA NA NA NA 1.2 1.2.2

4.5.1 4.5.1

4.5.2

4.5.1

4.5.2

4.6 NA 1.2.1

NA NA NA NA 4.7 4.7.1

2.4.1 2.4.1 2.5 2.5 NA 1.3

Server Administrator Supported Applications and Systems 39

Table 4-6. Compatible Dell Systems and Applications for Systems Management CD

Versions 3.0 Through 3.2.2 (continued)

Systems Management CD Version

RAC firmware: DRAC III

RAC firmware: DRAC III/XT

RAC firmware: ERA

RAC firmware: ERA/O

Diagnostic Service 2.0 2.0.1 2.0.2 2.1 1.2 1.2

Update Service 1.1 1.1 1.1 1.2 1.2 1.2.1

Server Administrator Core

IT Assistant 6.2 6.2 6.2 6.3 1.2 See "MNF"

Storage Management Service: Array Manager

3.0 3.0.1 3.0.2 3.1 3.2 3.2.2

NA 1.1 1.1 1.2 2.5 2.5

NA NA NA NA 1.3 1.3

NA NA 1.05 1.05 NA 1.0

NA NA NA 1.1 1.07 1.2

NA NA NA 1.10 1.3 1.3

in this table.

3.1.1 3.1.2 3.1.2 3.1.3 3.2 3.3

Device Drivers and Red Hat Enterprise Linux Kernel Support

NOTE: The "Supported Operating Systems" section of Table 4-5 and Table 4-6 includes Red Hat Enterprise

Linux kernel versions. Updated or later versions of Red Hat Enterprise Linux may require the use of dynamic kernel support (see "Installing Server Administrator" in the Server Administrator User's Guide for an explanation of this feature).

The Instrumentation Service provides device drivers for the precompiled kernels listed in Table 4-5 and Table 4-6. When the Instrumentation Service detects that none of its pre-built device drivers supports the running kernel, it attempts to build a device driver for that kernel. This feature of Server Administrator is called dynamic kernel support. Server Administrator's dynamic kernel support builds a device driver when needed during the Instrumentation Service installation or start-up.

40 Server Administrator Supported Applications and Systems

Server Agent Supported Applications and Systems

This section provides information on instrumentation, applications, and systems that are supported by Dell OpenManage™ Applications CD versions 2.0 through 2.2. The Dell OpenManage Server Agent was supported concurrently with the Hardware Instrumentation Package (HIP) by Applications CD versions 1.3 through 1.7.

For more information about applications and systems supported by HIP, see "Hardware Instrumentation Package Supported Applications and Systems."

For more information about Server Administrator supported applications and systems, see "Server Administrator Supported Applications and Systems."

NOTE: The Applications CD version 2.0.1 and later does not fully support the following Dell™ PowerEdge™

systems: 1300, 2100, 2200, 2300, 4100, 4200, 4300, 4350, 6100, 6300, and 6350.

Table 5-1 shows compatible applications and PowerEdge systems for each Applications CD, versions

2.0 through 2.2.

Server Agent Supported Applications and Systems 41

Table 5-1. Server Agent Versions, Applications, and Dell Systems

Applications CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

Supported operating systems

Instrumentation Service: Server Agent

Remote Access Service: DRAC II

Remote Access Service: DRAC III

2.0 2.0.1 2.0.2 2.1 2.2

300 350 1300 1400 1550 2300 2400 2450 2500* 2550* 4300 4350 4400 6300 6350 6400 6450 8450

300SC 350 1400SC 1550 2400 2450 2500 2500SC 2550 4400 6400 6450 8450

350 500SC* 1550

300 350 500SC 1300 1400 1550 2300 2400 2450 2500 2550 4300 4350 4400 6300 6350 6400 6450 8450

300 350 500SC 1300 1400 1500SC* 1550 2300 2400 2450 2500 2550 4300 4350 4400 6300 6350 6400 6450 8450

Microsoft Windows NT

Windows NT 4.0

with SP4 or later

Windows NT 4.0 with SP4 or later

Windows NT 4.0 with SP 4 or later

Windows NT 4.0 with SP4 or later

4.0 with SP4 or later

Windows Server family

Novell

NetWare

4.x or

Windows 2000 Server family

NetWare 4.x or

5.x

Windows 2000 Server family

NetWare 4.x or

5.x

Windows 2000 Server family

NetWare 4.x or

5.x

Windows 2000 Server family

NetWare 4.x or

5.x

2000

5.x

Red Hat

7.0 (kernel

Linux

Linux 7.0 (kernel version: 2.2.16)

Linux 7.0 Linux 7.0

version: 2.2.16)

4.3 4.3 4.4 4.4.1 4.5

2.3.2 2.3.3 2.3.3 2.4 2.4

NA NA NA NA NA

42 Server Agent Supported Applications and Systems

Table 5-1. Server Agent Versions, Applications, and Dell Systems (continued)

Applications

CD Version

Online Diagnostics 1.1 1.1 1.1 1.1.1 1.1.2

IT Assistant 6.0 6.0 6.0 6.0 6.0

Storage Management Service: Array Manager

2.0 2.0.1 2.0.2 2.1 2.2

2.7 3.0 3.0 3.0 3.1

Server Agent Supported Applications and Systems 43

44 Server Agent Supported Applications and Systems

Hardware Instrumentation Package Supported Applications and Systems

This section provides information about instrumentation, applications, and systems that are supported by the Dell OpenManage™ Applications CD versions 1.1 through 1.7. Both Dell OpenManage Hardware Instrumentation Package (HIP) and the Dell OpenManage Server Agent are supported by the Applications CD versions 1.3 through 1.7.

For more information about applications and systems supported by Server Agent, see "Server Agent Supported Applications and Systems."

Table 6-1 shows compatible applications and Dell™ PowerEdge™ systems for the Applications CD versions 1.1 through 1.7.

Table 6-1. HIP Versions, Applications, and Dell PowerEdge Systems

Applications CD Version

PowerEdge systems (* Indicates new systems for the given version of the CD)

1.1 1.2 1.3 1.4 1.5 1.6 1.7

1300 2100 2200 2300 2400 2450 4100 4200 4300 4350 4400 6100 6300 6350 6400 6450 8450

1300 1400* 2100 2200 2300 2400 2450 4100 4200 4300 4350 4400 6100 6300 6350 6400 6450 8450

300* 1300 1400 1550* 2300 2400 2450 4300 4350 4400 6300 6350 6400 6450 8450

300 350* 1300 1400 1550 2300 2400 2450 4300 4350 4400 6300 6350 6400 6450 8450

Hardware Instrumentation Package Supported Applications and Systems 45

Table 6-1. HIP Versions, Applications, and Dell PowerEdge Systems (continued)

Applications CD

1.1 1.2 1.3 1.4 1.5 1.6 1.7

Version

4.0

Windows NT 4.0 with SP3 or later

Windows NT 4.0 with SP4 or later

Supported operating systems

Microsoft Windows

NT with SP3 or later

Novell NetWare

4.11 with

NetWare

4.11 with SP5 or later

Windows 2000 Server family

SP5 or later

Instrumentation

NetWare

5.0

3.5.2 3.5.2 3.5.2 3.5.2 3.5.2 3.5.2 3.5.2

NetWare

5.0

NetWare

4.x or 5.x

NetWare

4.x or 5.x

NetWare

4.x or 5.x

NetWare

4.x or 5.x

NetWare

4.x or 5.x

Service: HIP

Instrumentation

NA NA 4.0 4.0 4.0 4.2.1 4.2.2 Service: Server Agent

Remote Access

2.2.1 2.2.1 2.3 2.3 2.3 2.3.1 2.3.1

Service: DRAC II

Online

NA NA NA NA NA NA 1.0 Diagnostics

IT Assistant 5.1 5.1 5.1 5.2 6.0 6.0 6.0

Storage

1.5 1.5 2.0 2.0 2.5 2.5 2.7 Management Service: Array Manager

46 Hardware Instrumentation Package Supported Applications and Systems

BIOS Update Requirements

Overview

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Prior to Dell OpenManage 4.3, Server Administrator Update Service provided the ability to update system BIOS remotely from within the Server Administrator GUI. The Update Service also provided interfaces for updating many firmware and driver packages. The remote BIOS update capability did not require that you be logged in directly to the system whose BIOS you were updating. If the target system had the minimum required BIOS version installed, you could update the BIOS to the latest version remotely. The purpose of this section is to help you to identify the minimum prerequisite BIOS version to update to the latest available BIOS for each supported Dell PowerEdge system. You can use this method of BIOS update only if you are running Dell OpenManage Systems Management CD version 4.2 or earlier.

Minimum Requirements for BIOS Update Support

This section lists the minimum BIOS requirements for upgrading to the latest BIOS version available for each Dell PowerEdge system supported by Server Administrator. You can download the latest BIOS versions from the Dell Support website at support.dell.com.

NOTE: This guide is updated only once per business quarter. To ensure that you have the latest BIOS version

available, always download the latest BIOS versions from the Dell Support website at support.dell.com.

To locate the BIOS update files that you want, perform the steps in the following subsections.

Downloading the Latest BIOS Packages

Go to the Dell Support website at

Click

Specify your system either by entering your Service Tag or by selecting the product model. Click

Under

File Library

Under

Select Your Download Category

, select

Downloads

support.dell.com.

, select

Flash BIOS Updates.

BIOS Update Requirements 47

Under

Select an Operating System

Under

Select an Operating System Language

Click

Submit

, select

Not Applicable

, select English.

The download page for your system’s FlashBIOS appears.

Under

Select a Device

Continue to select the BIOS device until you reach the page where you select the format for the

, select the device you want to update.

FlashBIOS file you want to download.

Select a format that fits your intended installation method: floppy disk or operating system format.

Select download by

NOTE: It is strongly recommended that you print out and follow the detailed installation instructions for your BIOS

provided on this Web page.

HTTP

FTP

The Export Compliance Disclaimer appears.

Click

I agree

to continue.

The

File Download

Specify where you want to save your FlashBIOS file and click OK.

window appears.

A download complete popup appears.

Follow the installation instructions (appropriate for your file format) that appear on the

and Install

page.

Download

Minimum Required and Latest Available BIOS for Update by System

Table 7-1 lists the minimum version of the BIOS that must be installed on each system for the latest flash BIOS package to be applied by remote update. Se

latest BIOS information.

Table 7-1. PowerEdge Systems and Minimum BIOS Versions Required for Remote Flash Update

PowerEdge System Minimum BIOS Required for Remote Flash Update

300 A00

350 BIOS update is not supported for PowerEdge 350

systems.

500SC A05

600SC A00

650 A01

700 A00

48 BIOS Update Requirements

e the Dell support site at support.dell.com for the

Table 7-1. PowerEdge Systems and Minimum BIOS Versions Required for Remote Flash Update (continued)

PowerEdge System Minimum BIOS Required for Remote Flash Update

750 A00

1300 A04

1400/1400SC A00

1500SC A04

1550 A01

1600SC A00

1650 A05

1655MC A00

1750 A05

2300 A09

2400 A01

2450 A02

2500/2500SC A00

2550 A06

2600 A01

2650 A00

4300 A06

4350 A03

4400 A04

4600 A00

6300 A08

6350 A08

6400 A01

6450 A01

6600 A08

6650 A08

8450 A06

BIOS Update Requirements 49

50 BIOS Update Requirements

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Overview

In Dell OpenManage™ version 4.1 and later, Dell OpenManage Server Administrator offers two storage products. The Array Manager (also called basic Storage Management Service) that has been a part of Server Administrator still allows you to view your attached storage devices from within Server Administrator. The enhanced Storage Management Service allows you to configure and manage your storage devices from within Server Administrator.

NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the

Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Most versions of the Systems Management CD support management of RAID controllers in the form of PERC cards, and some systems management releases also support CERC IDE and SATA controllers. Systems administrators responsible for monitoring the compatibility of their systems' storage devices with their latest installed operating system or Dell PowerEdge Installation and Server Management CD (or Systems Management CD) need a clear matrix that shows the elements that are compatible with a particular storage controller. Each storage controller version in turn supports a specific array of elements, including:

• Version of the Storage Management Service

• Dell PowerEdge system

• Firmware version number required for a particular controller

• Supported operating systems, where each operating system requires a specific driver

Releases 1.9 and later of Server Administrator provide two versions of the Storage Management Service: basic Storage Management Service and enhanced Storage Management Service.

The basic Storage Management Service or Array Manager is available from the Server Administrator GUI.

NOTE: The basic Storage Management Service is not available on systems running Red Hat® Enterprise

Linux operating systems.

NOTE: The Red Hat

in this section. However, when the basic Storage Management Service is installed on a Red Hat Enterprise Linux operating system, the Linux drivers do not report data to the Storage Management Service.

Enterprise Linux operating system provides drivers for some of the RAID controllers listed

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 51

See the Dell OpenManage Server Administrator User's Guide for more information on basic and enhanced Storage Management Services.

Four types of controllers are included in this section:

• The RAID controller card group contains the following controllers: PERC 2, PERC 2/SC, PERC 2/DC, PERC 3/SC, PERC 3/DC, PERC 3/DCL, PERC 3/QC, PERC 4/SC, PERC 4/DC, PERC 4e/DC, PERC 5/e, CERC ATA 100/4 Channel, CERC SATA 4/2s, and CERC SATA 1.5/6 Channel.

• The RAID on motherboard (ROMB) group includes the following controllers: PERC 2/Si, PERC 3/Si, PERC 3/Di, PERC 4/Di, PERC 4e/Di, PERC 4e/Si, and CERC SATA 1.5/2S.

• The internal mirroring group, provided through the system BIOS, includes the PERC 4/IM controller.

• The LSI 1020/1030 embedded SCSI controller.

NOTE: The firmware and drivers listed in this section refer to the minimum supported version as of the publication

date of this document. Later versions of the firmware and drivers may also be supported or required. For the most recent driver and firmware requirements, see the Dell support website at support.dell.com or to the readme.txt file for either the basic (Array Manager) or enhanced Storage Management Service.

Version of Storage Management Service in RAID Controller Tables

The left column in each RAID controller table is labeled either Array Manager or enhanced Storage Management Service. Versions 2.7 to 3.7 are for Array Manager (also called basic Storage Management Service). Versions 1.1 and 1.2 are for the enhanced Storage Management Service.

NOTE: See the Dell OpenManage Server Administrator Storage Management readme for the most current

information on the RAID controllers.

Key to Table Footnotes

Some drivers in the following tables are marked with either one or two asterisks. You can refer to the following paragraphs for more information:

Operating System and Driver Discrepancies*

Some drivers display as one driver number in Array Manager and another driver number in Microsoft® Windows Server™ 2000 and 2003. The Array Manager standalone install and the Server Administrator silent install require driver version 2.8.0.6076 or higher. The Array Manager Utilities display this driver as

2.8.0.6076. The Device Manager for Microsoft Windows however, display driver version 2.8.0.6076 as 2.8.0.6085.

Linux Driver Included in RPM **

The 1.1.4 Linux driver is included in RPM 2302 (Red Hat Package Manager 2302).

52 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

2000 and Microsoft Windows Server 2003,

PERC 2/SC

The PERC 2/SC supports the following PowerEdge systems: 2300, 4300, 4350, 6300, 6350, 6400, and

8450. When installed on a PowerEdge 8450 system running Array Manager 3.1.2 or 3.1.3, the PERC 2/SC requires drivers that differ from the other supported systems.

NOTE: The PERC 2/SC does not support Novell® NetWare® on PowerEdge x300 systems.

Table 8-1 and Table 8-2 show the other elements supported by the PERC 2/SC.

Table 8-1. Array Manager Supported Elements: PERC 2/SC

Array Manager Vers ion

2.7 3.13 2.32 2.62 NA 2.06 NA NA

3.0.1 3.13 4.07 2.62 NA 3.08-j NA NA

3.1.1 3.13 4.11 2.62 NA 3.11-a NA NA

3.1.1 (for PowerEdge 8450)

3.1.3 3.13 2.32 2.68 NA 2.06 NA NA

3.1.3 (for PowerEdge 8450)

3.2 3.13 2.32 2.68 NA 2.06 2.06 Native

3.2 (for PowerEdge 8450)

3.3 3.13 2.32 2.68 NA 2.06 2.06 Native

3.3 (for PowerEdge 8450)

3.4 3.13 2.32 2.68 6.32.2.32 NA 2.06 6.02

3.4 (for PowerEdge 8450)

3.5 3.13 2.32 2.68 6.41.2.32 NA 2.06 6.02

3.5 (for PowerEdge 8450)

3.6 3.13 2.32 2.68 6.41.2.32 NA 2.06 6.02

3.6 (for PowerEdge 8450)

PERC Firmware Version

3.13 4.11 2.68 NA 3.12 NA NA

3.13 4.15 2.68 NA 3.12 6.01r Native

3.13 4.17.2 2.68 NA 3.12 6.02a 6.02a

3.13 4.18 2.68 6.32.2.32 NA 7.01n Native

3.13 4.21 2.68 6.41.2.32 NA 6.02 6.02

Microsoft Windows NT

4.0 Driver

Windows

2000 Driver

Windows Server 2003 Driver

Novell NetWare

4.2 Driver

NetWare

5.x Driver

NetWare

6.x Driver

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 53

Table 8-1. Array Manager Supported Elements: PERC 2/SC (continued)

Array Manager Vers ion

3.7 3.13 NA 2.68 6.35.2.32 NA NOTE: NetWare is not

3.7 (for PowerEdge 8450)

Table 8-2. enhanced Storage Management Service Supported Elements: PERC 2/SC

PERC Firmware Version

3.13 NA 2.68 6.35.2.32 NA (Native) (Native)

Microsoft Windows NT

4.0 Driver

Windows

2000 Driver

Windows Server 2003 Driver

Novell NetWare

4.2 Driver

NetWare

5.x Driver

supported on PowerEdge x300 systems with a PERC 2/SC.

NetWare

6.x Driver

enhanced Storage Management Service

1.1 3.13 2.68 6.35.2.32 1.18 NA NA

1.2 3.13 2.68 6.35.2.32 1.18 NA NA

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 2.1 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

PERC 2/DC

The PERC 2/DC supports the following PowerEdge systems: 2400, 2450, 4300, 4400, 6300, 6400, 6450, and 8450.

Table 8-3 and Table 8-4 show the other elements supported by the PERC 2/DC.

Table 8-3. Array Manager Supported Elements: PERC 2/DC Supported Elements

Array Manager Version

2.7 1.01 2.32 2.68 Ns 2.06 2.06 NA

3.0 1.04 4.07 2.68 NA 3.08-j 3.08-j NA

3.0.1 1.04 4.07 2.68 NA 3.08-j 3.08-j NA

3.1 1.04 4.11 2.68 NA 3.11-a 3.11-a NA

3.1.1 1.04 4.11 2.68 NA 3.11-a 3.11-a NA

3.1.2 (for PowerEdge x300)

PERC Firmware Version

1.06 2.32 2.68 NA 2.06 2.06 6.01e

Microsoft Windows NT 4.0 Driver

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare

4.2 Driver

NetWare

5.x Driver

NetWare

6.x Driver

54 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-3. Array Manager Supported Elements: PERC 2/DC Supported Elements (continued)

Array Manager Version

3.1.2 (for PowerEdge x400)

3.1.3 (for PowerEdge x300)

3.1.3 (for PowerEdge x400)

3.2 (for PowerEdge x300)

3.2 (for PowerEdge x400)

3.3 (for PowerEdge x300)

3.3 (for PowerEdge x400)

3.4 (for PowerEdge x300)

3.4 (for PowerEdge x400)

3.5 (for PowerEdge x300)

PERC Firmware Version

1.06 4.15 2.68 NA 3.12 3.12 6.01e

1.06 2.32 2.68 NA 2.06 2.06 6.01e

1.06 4.11 2.68 NA 3.12 3.12 6.01e

1.06 2.32 2.68 NA 2.06 2.06 NA

1.06 4.15 2.68 NA 3.12 6.01r 6.01r

1.06 2.32 2.68 NA 2.06 2.06 NA

1.06 4.17.2 2.68 NA 3.12 6.02a 6.02a

1.06 2.32 2.68 6.32.2.32 NA 2.06 NA

1.06 4.18 2.68 6.32.2.32 NA 7.01n Native

1.06 2.32 2.68 6.41.2.32 NA 2.06 NA

Microsoft Windows NT 4.0 Driver

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare

4.2 Driver

NetWare

5.x Driver

NetWare

6.x Driver

3.5 (for PowerEdge x400)

3.6 1.06 2.32 2.68 6.41.2.32 NA 2.06 6.02

3.6 (for PowerEdge 8450)

3.7 (for PowerEdge x300)

3.7 (for PowerEdge x400)

1.06 4.21 2.68 6.41.2.32 NA 6.02 6.02

1.06 NA 2.68 6.35.2.32 NA 2.06 NA

1.06 NA 2.68 6.35.2.32 NA Native Native

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 55

Table 8-4. enhanced Storage Management Service Supported Elements: PERC 2/DC

enhanced Storage Management Service

1.1 1.06 2.68 6.35.2.32 1.18 NA NA

1.2 1.06 2.68 6.35.2.32 1.18 NA NA

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 2.1 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

PERC 4/DC

The PERC 4/DC supports the following PowerEdge systems: 650, 800, 830, 850, 1650, 1750, 1800, 1850, 2500, 2550, 2600, 2650, 2800, 2850, 4600, 6400, 6450, 6600, 6650, 6800, 6850, and 8450.

Table 8-5 and Table 8-6 show the other elements supported by the PERC 4/DC.

Table 8-5. Array Manager Supported Elements: PERC 4/DC

Array Manager Version

3.4 3. 28 4.21 5.42 6.35.2.32 NA 7.01q 7.01q

3.5 3. 41 4.21 5.46 6.41.2.32 NA 7.01v 7.01v

3.6 3500 4.21 5.46 6.41.2.32 NA 7.01z 7.01z

3.7 350O (Required)

PERC Firmware Version

351Q (Recommended)

Microsoft Windows NT 4.0 Driver

NA 5.46 (Required)

Windows 2000 Driver

5.48 (Recommended)

Windows Server 2003 Driver

6.41.2.32 (Required)

6.46.2.32 (Recommended)

Novell NetWare 4.2 Driver

NA 7.02c 7.02c

NetWare

5.x and 6.0 Driver

NetWare

6.5 Driver

Table 8-6. enhanced Storage Management Service Supported Elements: PERC 4/DC

enhanced Storage Management Service

1.1 3500 5.46 6.41.2.32 2.10.7 2.10.7 NA

1.2 351Q 5.48 6.46.2.32

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

6.46.3.64 (64-bit)

Red Hat Enterprise Linux 2.1 Driver

NA 2.10.7 2.20.4.4

Red Hat Linux 3 Driver

56 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Red Hat Enterprise Linux 4 Driver

Table 8-6. enhanced Storage Management Service Supported Elements: PERC 4/DC (continued)

enhanced Storage Management Service

1.4 3.51R 5.48 6.46.2.32

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

6.46.3.64 (64-bit)

Red Hat Enterprise Linux 2.1 Driver

NA 2.10.7 2.20.4.4

Red Hat Linux 3 Driver

PERC 4e/DC

The PERC 4e/DC supports the PowerEdge 1800, 1850, 2800, and 2850.

Table 8-7 and Table 8-8 show the other elements supported by the PERC 4e/DC.

Table 8-7. Array Manager Supported Elements: PERC 4/e DC

Array Manager Version

3.7 513T

Table 8-8. enhanced Storage Management Service Supported Elements: PERC 4/e DC

PERC Firmware Version

(Required) 521Q (Recommended)

Microsoft Windows NT

4.0 Driver

NA 5.46 (Required)

Windows 2000 Driver

5.48 (Recommended)

Windows Server 2003 Driver

6.41.2.32 (Required)

6.46.2.32 (Recommended)

Novell NetWare

4.2 Driver

NA 7.02c 7.02c

Red Hat Enterprise Linux 4 Driver

NetWare

5.x Driver

NetWare

6.x Driver

enhanced Storage Management Service

1.1 513T 5.46 6.41.2.32 2.10.7 2.10.7 NA

1.2 521Q 5.48 6.46.2.32

PERC Firmware Version

Windows 2000 Driver

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 57

Windows Server 2003 Driver

(32-bit)

6.46.3.64 (64-bit)

Red Hat Enterprise Linux 2.1 Driver

NA 2.10.7 2.20.4.4

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

PERC 3/SC

The PERC 3/SC supports the PowerEdge 1400SC and 1500SC.

Table 8-9 and Table 8-10 show the other elements supported by the PERC 3/SC.

Table 8-9. Array Manager Supported Elements: PERC 3/SC

Array Manager Version

3.1 1.63 4.11 5.22.1 NA 3.12 3.12 NA

3.1.1 1.63 4.11 5.22.1 NA 3.12 3.12 NA

3.1.2 1.63 4.11 5.22.1 NA 3.12 3.12 NA

3.2 1.72 4.15 5.32 NA 3.12 6.01r 6.01r

3.3 1.74 4.17.2 5.35.2 NA 3.12 6.02a 6.02a

3.4 1.79 4.18 5.39 6.32.2.32 NA 7.01n 7.01n

3.5 196T 4.21 5.46 6.41.2.32 NA 7.01v 7.01v

3.6 1970 4.21 5.46 6.41.2.32 NA 7.01z 7.01z

3.7 197O (Required)

Table 8-10. enhanced Storage Management Service Supported Elements: PERC 3/SC

enhanced Storage Management Service

1.1 1970 5.46 6.41.2.32 2.10.7 2.10.7 NA

1.2 198Q 5.48 6.46.2.32

PERC Firmware Version

198Q (Recommended)

PERC Firmware Version

Microsoft Windows NT 4.0 Driver

NA 5.46 (Required)

Windows 2000 Driver

5.48 (Recommended)

Windows Server 2003 Driver

(32-bit)

6.41.2.32 (64-bit)

Windows Server 2003 Driver

6.41.2.32 (Required)

6.46.2.32 (Recommended)

Red Hat Enterprise Linux

2.1 Driver

2.10.7 2.10.7 2.20.4.4

Novell NetWare

4.2 Driver

NA 7.02c 7.02c

Red Hat Enterprise Linux 3 Driver

NetWare

5.x Driver

Red Hat Enterprise Linux 4 Driver

NetWare

6.x Driver

58 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

PERC 3/DC

The PERC 3/DC supports the following PowerEdge systems: 1650, 2400, 2450, 2500, 2550, 2600, 2650, 4400, 4600, 6400, 6600, 6650, 7150, and 8450.

Table 8-11 and Table 8-12 show the other elements supported by the PERC 3/DC.

Table 8-11. Array Manager Supported Elements: PERC 3/DC

Array Manager Version

2.7 1.57 4.07 5.22 NA NA NA NA

3.0 1.57 4.07 5.22 NA 3.08-j 3.08-j NA

3.0.1 1.57 4.07 5.22 NA 3.08-j 3.08-j NA

3.1 161j 4.11 5.22 NA 3.12 3.12 NA

3.1.1 161j 4.11 5.22 NA 3.12 3.12 NA

3.1.2 161j 4.11 5.22.1 NA 3.12 3.12 NA

3.1.3 161N 4.11 5.22.2 NA 3.12 3.12 6.01e

3.2 1.72 4.15 5.32 NA 3.12 6.01r 6.01r

3.3 1.74 4.17.2 5.35.2 NA 3.12 6.02a 6.02a

3.4 1.79 4.18 5.39 6.32.2.32 NA 7.01n 7.01n

3.5 196T 4.21 5.46 6.41.2.32 NA 7.01v 7.01v

3.6 1970 4.21 5.46 6.41.2.32 NA 7.01z 7.01z

3.7 197O (Required)

PERC Firmware Version

198Q (Recommended)

Microsoft Windows NT 4.0 Driver

NA 5.46 (Required)

Windows 2000 Driver

5.48 (Recommended)

Windows Server 2003 Driver

6.41.2.32 (32-bit)

6.46.2.32 (64-bit)

Novell NetWare

4.2 Driver

NA 7.02c 7.02c

NetWare

5.x Driver

NetWare

6.x Driver

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 59

Table 8-12. enhanced Storage Management Service Supported Elements: PERC 3/DC

enhanced Storage Management Service

1.1 1970 5.46 6.41.2.32 2.10.7 2.10.7 NA

1.2 198Q 5.48 6.46.2.32

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

6.41.2.32 (64-bit)

Red Hat Enterprise Linux 2.1 Driver

NA 2.10.7 2.20.4.4

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

PERC 3/DCL

The PERC 3/DCL supports the following PowerEdge systems: 1400, 1400SC, and 1550.

Table 8-13 and Table 8-14 show the other elements supported by the PERC 3/DCL.

Table 8-13. Array Manager Supported Elements: PERC 3/DCL

Array Manager Version

2.7 1.57 4.07 5.22 NA NA NA NA

3.0 1.57 4.07 5.22 NA 3.08-j 3.08-j NA

3.0.1 1.57 4.07 5.22 NA 3.08-j 3.08-j NA

3.1 161j 4.11 5.22 NA 3.12 3.12 NA

3.1.1 161j 4.11 5.22 NA 3.12 3.12 NA

3.1.2 161j 4.11 5.22.1 NA 3.12 3.12 NA

3.1.3 161N 4.11 5.22.2 NA 3.12 3.12 6.01e

3.2 1.72 4.15 5.32 NA 3.12 6.01r 6.01r

3.3 1.74 4.17.2 5.35.2 NA 3.12 6.02a 6.02a

3.4 1.79 4.18 5.39 6.32.2.32 NA 7.01n 7.01n

3.5 196T 4.21 5.46 6.41.2.32 NA 7.01v 7.01v

3.6 1970 4.21 5.46 6.41.2.32 NA 7.01z 7.01z

3.7 197O (Required)

PERC Firmware Version

198Q (Recommended)

Microsoft Windows NT

4.0 Driver

NA 5.46 (Required)

Windows 2000 Driver

5.48 (Recommended)

Windows Server 2003 Driver

6.41.2.32 (32-bit)

6.46.2.32 (64-bit)

Novell NetWare

4.2 Driver

NA 7.02c 7.02c

NetWare

5.x Driver

NetWare 6.x Driver

60 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-14. enhanced Storage Management Service Supported Elements: PERC 3/DCL

enhanced Storage Management Service

1.1 1970 5.46 6.41.2.32 2.10.7 2.10.7 NA

1.2 198Q 5.48 6.46.2.32

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

6.41.2.32 (64-bit)

Red Hat Enterprise Linux 2.1 Driver

NA 2.10.7 2.20.4.4

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

PERC 3/QC

The PERC 3/QC supports the following PowerEdge systems: 2400, 2450, 2500, 2550, 2650, 4400, 4600, 6400, 6450, 6600, 6650, 7150, and 8450.

Table 8-15 and Table 8-16 show the other elements supported by the PERC 3/QC.

Table 8-15. Array Manager Supported Elements: PERC 3/QC

Array Manager Version

2.7 1.57 4.07 5.22 NA NA NA NA

3.0 1.57 4.07 5.22 NA 3.08-j 3.08-j NA

3.0.1 1.57 4.07 5.22 NA 3.08-j 3.08-j NA

3.1 161j 4.11 5.22 NA 3.12 3.12 NA

3.1.1 161j 4.11 5.22 NA 3.12 3.12 NA

3.1.2 161j 4.11 5.22.1 NA 3.12 3.12 NA

3.1.3 161N 4.11 5.22.2 NA 3.12 3.12 6.01e

3.2 1.72 4.15 5.32 NA 3.12 6.01r 6.01r

3.3 1.74 4.17.2 5.35.2 NA 3.12 6.02a 6.02a

3.4 1.79 4.18 5.39 6.32.2.32 NA 7.01n 7.01n

3.5 196T 4.21 5.46 6.41.2.32 NA 7.01v 7.01v

3.6 1970 4.21 5.46 6.41.2.32 NA 7.01z 7.01z

PERC Firmware Version

Microsoft Windows NT 4.0 Driver

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare

4.2 Driver

NetWare 5.x Driver

NetWare 6.x Driver

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 61

Table 8-15. Array Manager Supported Elements: PERC 3/QC (continued)

Array Manager Version

3.7 197O

Table 8-16. enhanced Storage Management Service Supported Elements: PERC 3/QC

enhanced Storage Management Service

1.1 1970 5.46 6.41.2.32 2.10.7 2.10.7 NA

1.2 198Q 5.48 6.46.2.32

PERC Firmware Version

(Required) 198Q (Recommende d)

PERC Firmware Version

Microsoft Windows NT 4.0 Driver

NA 5.46 (Required)

Windows 2000 Driver

5.48 (Recommended)

Windows Server 2003 Driver

(32-bit)

6.41.2.32 (64-bit)

Windows Server 2003 Driver

6.41.2.32 (32-bit)

6.46.2.32 (64-bit)

Red Hat Enterprise Linux 2.1 Driver

NA 2.10.7 2.20.4.4

Novell NetWare

4.2 Driver

NA 7.02c 7.02c

Red Hat Enterprise Linux 3 Driver

NetWare 5.x Driver

PERC 4/Di

NetWare 6.x Driver

Red Hat Enterprise Linux 4 Driver

The PERC 4/Di supports PowerEdge 1750 and 2600 systems.

Table 8-17 and Table 8-18 show the other elements supported by the PERC 4/Di.

Table 8-17. Array Manager Supported Elements: PERC 4/Di

Array Manager Version

3.2 2.01 4.15 5.32 NA NA 6.01r 6.01r

3.3 2.01 4.17.2 5.35.2 NA NA 6.02a 6.02a

3.4 on PowerEdge 2600

3.4 on PowerEdge 1750

PERC Firmware Version

2.24 4.18 5.39 6.32.2.32 NA 7.01n 7.01n

4.04 NA 5.39 6.32.2.32 NA NA NA

Microsoft Windows NT 4.0 Driver

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare

4.2 Driver

NetWare

5.x Driver

NetWare

6.x Driver

62 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-17. Array Manager Supported Elements: PERC 4/Di (continued)

Array Manager Version

3.5 on PowerEdge 2600

3.5 on PowerEdge 1750

3.6 on PowerEdge 1750

3.6 on PowerEdge 2600

3.7 on PowerEdge 1750

3.7 on PowerEdge 2600

PERC Firmware Version

Microsoft Windows NT 4.0

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare

4.2 Driver

NetWare

5.x Driver

NetWare

6.x Driver

Driver

2.48 4.21 5.46 6.41.2.32 NA 7.01v 7.01v

412W 4.21 5.46 6.41.2.32 NA 7.01v 7.01v

412W 4.21 5.46 6.41.2.32 NA 7.01z 7.01z

2.48 4.21 5.46 6.41.2.32 NA 7.01z 7.01z

413O (Required) 421Q (Recommended)

2.50O (Required) 251Q (Recommended)

NA 5.46

(Required)

5.48 (Recommended)

NA 5.46

(Required)

5.48 (Recommended)

6.41.2.32 (Required)

6.46.2.32 (Recommended)

6.41.2.32 (Required)

6.46.2.32 (Recommended)

NA 7.02c 7.02c

Table 8-18. enhanced Storage Management Service Supported Elements: PERC 4/Di

enhanced Storage Management Service

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 2.1 Driver

Red Hat Enterprise Linux 3 Driver

1.1 on a PowerEdge 1750 4130 5.46 6.41.2.32 2.10.7 2.10.7 NA

1.1 on a PowerEdge 2600 2.500 5.46 6.41.2.32 2.10.7 2.10.7 NA

1.2 on a PowerEdge 1750 421Q 5.48 6.46.2.32

NA 2.10.7 2.20.4.4

(32-bit)

6.41.2.32 (64-bit)

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 63

Red Hat Enterprise Linux 4 Driver

Table 8-18. enhanced Storage Management Service Supported Elements: PERC 4/Di (continued)

enhanced Storage Management Service

1.2 on a PowerEdge 2600 251Q 5.48 6.46.2.32

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

6.41.2.32 (64-bit)

Red Hat Enterprise Linux 2.1 Driver

NA 2.10.7 2.20.4.4

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

CERC ATA 100 4/CH

The CERC ATA 100 4/CH supports the following PowerEdge systems: 500SC, 600SC, and 1400SC.

Table 8-19 and Table 8-20 show the other elements supported by the CERC ATA 100 4/CH.

Table 8-19. Array Manager Supported Elements: CERC ATA 100 4/CH

Array Manager Version

2.7 NA NA NA NA NA NA NA

3.0 NA NA NA NA NA NA NA

3.1 NA NA NA NA NA NA NA

3.1.1 NA NA NA NA NA NA NA

3.1.2 500SC: H661

3.1.3 500SC: H661

3.2 6.61 4.15 5.32 NA NA 6.01r 6.01r

3.3 6.62 4.17.2 5.35.2 NA NA 6.02a 6.02a

3.4 6.62 4.18 5.39 6.32.2.32 NA 7.01n 7.01n

3.5 6.62 4.18 5.46 6.41.2.32 NA 7.01v 7.01v

3.6 6.62 4.21 5.46 6.41.2.32 NA 7.01z 7.01z

3.7 6.62 NA 5.46 6.41.2.32 NA 7.01v 7.01v

PERC Firmware Version

1400SC: H661

Microsoft Windows NT 4.0 Driver

NA 5.26 NA NA 6.01h NA

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare

4.2 Driver

NetWare

5.x Driver

NetWare

6.x Driver

64 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-20. enhanced Storage Management Service Supported Elements: CERC ATA 100 4/CH

enhanced Storage Management Service

1.1 6.62 5.46 6.41.2.32 2.10.1 Native NA

1.2 6.62 5.46 6.41.2.32 NA 2.10.1 2.10.1

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 2.1 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

PERC 2

The PERC 2 supports the following PowerEdge systems: 2300, 2400, 2450, 4300, 4350, 4400, 6300, 6350, 6400, 6450, and 8450.

Table 8-21 and Table 8-22 show the other elements supported by the PERC 2.

Table 8-21. Array Manager Supported Elements: PERC 2

Array Manager Version*

2.7 3073 2988 3070 NA 3070 2987 NA

3.0 3073 2988 3070 NA 3070 2987 NA

3.0.1 3073 2988 3070 NA 3070 2987 NA

3.1 3116 4892 4892 NA 3499 3506 NA

3.1.1 3116 4892 4892 NA 3499 3506 NA

3.1.2 3153 4933 4933 NA NA 3546 NA

3.1.3 3153 4933 4933 NA NA 3546 3546

3.2 3153 4933 4933 NA NA 3546 3546

3.3 3170 4944 4944 NA NA 3564 3564

3.4 3170 4944 4944 4944 NA 3564 3564

3.5 6082 6075 6076 6076 NA 6075 6075

3.6 6089 6075 6085 6085 NA 6075 6075

3.7 2.8.0.6089 NA 2.8.0.6085* 2.8.0.6085* NA 6075 6075

* Device Manager lists the 2.8.0.6076 driver as 2.8.0.6085.

PERC Firmware Version

Microsoft Windows NT

4.0 Driver

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare 4.2 Driver

NetWare

5.x Driver

NetWare

6.x Driver

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 65

Table 8-22. enhanced Storage Management Service Supported Elements: PERC 2

enhanced Storage Management Service*/**

1.1 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA

1.2 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA

* Device Manager lists the 2.8.0.6076 driver as 2.8.0.6085. ** The 1.1.4 Linux driver is included in the Red Hat Package Manager (RPM) 2302.

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 2.1 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

PERC 2/Si

The PERC 2/Si supports PowerEdge 2400 systems.

Table 8-23 and Table 8-24 show the other elements supported by the PERC 2/Si.

Table 8-23. Array Manager Supported Elements: PERC 2/Si

Array Manager Version*

2.7 2991 2988 3070 NA 2987 2987 NA

3.0 2991 2988 3070 NA 2987 2987 NA

3.0.1 2993 2988 3070 NA 2987 2987 NA

3.1 3506 4892 4892 NA 3499 3506 NA

3.1.1 3506 4892 4892 NA 3499 3506 NA

3.1.2 3546 4933 4933 NA NA 3546 NA

3.1.3 3552 4933 4933 NA NA 3546 3546

3.2 3552 4933 4933 NA NA 3546 3546

3.3 3571 4944 4944 NA NA 3564 3564

3.4 3571 4944 4944 4944 NA 3564 3564

3.5 6082 6075 6076 6076 NA 6075 6075

3.6 6089 6075 6085 6085 NA 6075 6075

3.7 2.8.0.6089 NA 2.8.0.6085* 2.8.0.6085* NA 6075 6075

* Device Manager lists the 2.8.0.6076 driver as 2.8.0.6085.

PERC Firmware Version

Microsoft Windows NT 4.0 Driver

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare 4.2 Driver

NetWare

5.x Driver

NetWare 6.x Driver

66 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-24. enhanced Storage Management Service Supported Elements: PERC 2/Si

enhanced Storage Management Service*/**

1.1 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA

1.2 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA

* Device Manager lists the 2.8.0.6076 driver as 2.8.0.6085. ** The 1.1.4 Linux driver is included in the Red Hat Package Manager (RPM) 2302.

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 2.1 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

PERC 3/Si

The PERC 3/Si supports the PowerEdge 2450 systems.

Table 8-25 and Table 8-26 show the other elements supported by the PERC 3/Si.

Table 8-25. Array Manager Supported Elements: PERC 3/Si

Array Manager Version*

2.7 2991 2988 3070 NA 2991 2991 NA

3.0 2991 2988 3070 NA 2987 2987 NA

3.0.1 2993 2988 3070 NA 2987 2987 NA

3.1 3506 4892 4892 NA 3506 3506 NA

3.1.1 3506 4892 4892 NA 3506 3506 NA

3.1.2 3546 4933 4933 NA 3546 3546 NA

3.1.3 3546 4933 4933 NA 3546 3546 3546

3.2 3546 4933 4933 NA NA 3546 3546

3.3 3571 4944 4944 NA NA 3564 3564

3.4 3571 4944 4944 4944 NA 3564 3564

3.5 on PowerEdge 2400 6077 6075 6076 6076 NA 6075 6075

3.5 on PowerEdge 2450 6082 6075 6076 6076 NA 6075 6075

3.6 6089 6075 6085 6085 NA 6075 6075

3.7 2.8.0.6092 NA 2.8.0.6085* 2.8.0.6085* NA 6075 6075

* Device Manager lists the 2.8.0.6076 driver as 2.8.0.6085.

PERC Firmware Version

Microsoft Windows NT 4.0 Driver

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare

4.2 Driver

NetWare

5.x Driver

NetWare

6.x Driver

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 67

Table 8-26. enhanced Storage Management Service Supported Elements: PERC 3/Si

enhanced Storage Management Service*/**

1.1 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA

1.2 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA

* Device Manager lists the 2.8.0.6076 driver as 2.8.0.6085. ** The 1.1.4 Linux driver is included in the Red Hat Package Manager (RPM) 2302.

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 2.1 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

PERC 3/Di

The PERC 3/Di supports the following PowerEdge systems: 1650, 2500, 2550, 2650, 4400, and 4600.

Table 8-27 and Table 8-28 show the other elements supported by the PERC 3/Di.

Table 8-27. Array Manager Supported Elements: PERC 3/Di

Array Manager Version*

2.7 2991 2988 3070 NA 2987 2987 NA

3.0 2991 2988 3070 NA 2987 2987 NA

3.0.1 2993 2988 3070 NA 2987 2987 NA

3.1 2500: 3116

3.1.1 2550: 3506

3.1.2 1650: 3153

PERC Firmware Version

2550: 3506 4400: 3506 4600: 3116

4400: 3506 4600: 3116

2500: 3153 2550: 3546 2650: 3153 4400: 3546 4600: 3153

Microsoft Windows NT 4.0 Driver

4892 4892 NA 3499 3506 NA

4933 4933 NA NA 3546 NA

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare

4.2 Driver

NetWare

5.x Driver

NetWare

6.x Driver

68 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-27. Array Manager Supported Elements: PERC 3/Di (continued)

Array Manager Version*

3.1.3 1650: 3153

3.2 for PowerEdge 1650

3.2 for PowerEdge 2500

3.2 for PowerEdge 2550

3.2 for PowerEdge 2650

3.2 for PowerEdge 4400

3.2 for PowerEdge 4600

3.3 for PowerEdge 1650

3.3 for PowerEdge 2500

3.3 for PowerEdge 2550

3.3 for PowerEdge 2650

3.3 for PowerEdge 4400

3.3 for PowerEdge 4600

3.4 for PowerEdge 1650

3.4 for PowerEdge 2500

PERC Firmware Version

2500: 3153 2550: 3546 2650: 3153 4400: 3546 4600: 3153

3153 4933 4933 NA NA 3546 3546

3546 4933 4933 NA NA 3546 3546

3157 4933 4933 NA NA 3546 3546

3546 4933 4933 NA NA 3546 3546

3153 4933 4933 NA NA 3546 3546

3170 4944 4944 NA NA 3564 3564

3571 4944 4944 NA NA 3564 3564

3170 4944 4944 NA NA 3564 3564

3571 4944 4944 NA NA 3564 3564

3170 4944 4944 NA NA 3564 3564

3170 4944 4944 4944 NA 3564 3564

Microsoft Windows NT 4.0 Driver

4933 4933 NA NA 3546 3546

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare

4.2 Driver

NetWare

5.x Driver

NetWare

6.x Driver

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 69

Table 8-27. Array Manager Supported Elements: PERC 3/Di (continued)

Array Manager Version*

3.4 for PowerEdge 2550

3.4 for PowerEdge 2650

3.4 for PowerEdge 4400

3.4 for PowerEdge 4600

3.5 for PowerEdge 1650

3.5 for PowerEdge 2500

3.5 for PowerEdge 2550

3.5 for PowerEdge 2650

3.5 for PowerEdge 4400

3.5 for PowerEdge 4600

3.6 6089 6075 6085 6085 NA 6075 6075

3.7 for PowerEdge 1650

3.7 for PowerEdge 2500

3.7 for PowerEdge 2550

3.7 for PowerEdge 2650

3.7 for PowerEdge 4400

3.7 for PowerEdge 4600

* Device Manager lists the 2.8.0.6076 driver as 2.8.0.6085.

PERC Firmware Version

3571 4944 4944 4944 NA 3564 3564

3170 4944 4944 4944 NA 3564 3564

3571 4944 4944 4944 NA 3564 3564

3170 4944 4944 4944 NA 3564 3564

6082 6075 6076 6076 NA 6075 6075

2.8.0.6092 NA 2.8.0.6085* 2.8.0.6085* NA 6075 6075

Microsoft Windows NT 4.0 Driver

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare

4.2 Driver

NetWare

5.x Driver

NetWare

6.x Driver

70 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-28. enhanced Storage Management Service Supported Elements: PERC 3/Di

enhanced Storage Management Service*/**

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 2.1 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

1.1 on a PowerEdge 1650 2.8.0.6092 2.8.0.6085 2.8.0.6085 1.1.4** 1.1.4** NA

1.1 on a PowerEdge 2500 2.8.0.6092 2.8.0.6085 2.8.0.6085 1.1.4** 1.1.4** NA

1.1 on a PowerEdge 2550 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA

1.1 on a PowerEdge 2650 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA

1.1 on a PowerEdge 4400 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA

1.1 on a PowerEdge 4600 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA

1.2 on a PowerEdge 1650 2.8.0.6092 2.8.0.6085 2.8.0.6085 1.1.4** 1.1.4** 1.1.5.2372

1.2 on a PowerEdge 2500 2.8.0.6092 2.8.0.6085 2.8.0.6085 1.1.4** 1.1.4** NA

1.2 on a PowerEdge 2550 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA

1.2 on a PowerEdge 2650 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** 1.1.5.2372

1.2 on a PowerEdge 4400 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA

1.2 on a PowerEdge 4600 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** 1.1.5.2372

* Device Manager lists the 2.8.0.6076 driver as 2.8.0.6085. ** The 1.1.4 Linux driver is included in the Red Hat Package Manager (RPM) 2302.

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 71

PERC 4/IM

The PERC 4/IM is supported by PowerEdge 1655MC and 1855 systems.

Table 8-29, Table 8-30, and Table 8-31 show the other elements supported by the PERC 4/IM.

Table 8-29. Array Manager Supported Elements: PERC 4/IM

Array Manager Version

3.4 on PowerEdge 1655MC 1.00.12.00 1.08.06 1.08.06 1.08.18 NA NA

3.4 PERC 4/im 1.02.09.00 1.08.19 1.08.19 1.08.18 3.01.00 3.01.00

3.5 on PowerEdge 1655MC 1.00.12.00 NA 1.08.06 1.08.18 Native NA NA

3.6 on PowerEdge 1655MC 1.00.12.00 NA 1.08.06 1.08.18 Native NA NA

3.7 on PowerEdge 1655MC 1.00.12.00

NOTE: Array Manager supports PERC 4/IM only on PowerEdge 1655MC.

Table 8-30. enhanced Storage Management Service Supported Elements: PERC 4/IM

enhanced Storage Management Service

1.1 on PowerEdge 1655MC 1.00.12.00

1.0.1 on PowerEdge 1855 1.03.23.90 1.09.11 1.09.11 Native Native NA

1.2 on PowerEdge 1655MC 1.00.12.00

1.2 on PowerEdge 1855 1.03.23.90 1.09.11 1.09.11 NA Native Native

PERC Firmware Version

(1.00.0c.00 Hex)

PERC Firmware Version

1.00.0c.00 Hex

Microsoft Windows NT 4.0 Driver

NA 1.08.06 1.08.18 Native

Windows 2000 Driver

1.08.06 1.08.18

Window s 2000 Driver

Windows Server 2003 Driver

(Native)

Windows Server 2003 Driver

(Required)

1.08.06 (Recommended)

Red Hat Enterprise Linux 2.1 Driver

NA NA NA

Red Hat Enterprise Linux 3 Driver

Novell NetWare

5.x Driver

NA NA

NetWare

6.x Driver

Red Hat Enterprise Linux 4 Driver

Table 8-31. enhanced Storage Management Service Supported Elements: PERC 4/IM

enhanced Storage Management Service

1.0.1 on a PowerEdge 1855 1.03.23.00 1.09.11 1.09.11 Native Native

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

Red Hat Enterprise Linux 2.1 Driver

72 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Red Hat Enterprise Linux 3 Driver

PERC 4/SC

The PERC 4/SC is supported by the following PowerEdge systems: 500SC, 600SC, 1400, 1400SC, 1500SC, 1600 SC, and PE640.

Table 8-32 and Table 8-33 show the other elements supported by the PERC 4/SC.

Table 8-32. Array Manager Supported Elements: PERC 4/SC

Array Manager Version

3.4 3.17 4.18 5.39 6.32.2.32 7.01n 7.01n

3.5 3.41 4.21 5.46 6.41.2.32 7.01v 7.01v

3.6 3500 4.21 5.46 6.41.2.32 7.01z 7.01z

3.7 350O (Required)

Table 8-33. enhanced Storage Management Service Supported Elements: PERC 4/SC

enhanced Storage Management Service

1.1 3500 5.46 6.41.2.32 2.10.7 2.10.7 NA

1.2 351Q 5.48 6.46.2.32

PERC Firmware Version

351Q (Recommended)

PERC Firmware Version

Microsoft Windows NT

4.0 Driver

NA 5.46 (Required)

Windows 2000 Driver

5.48 (Recommended)

Windows Server 2003 Driver

(32-bit)

6.46.3.64 (64-bit)

Windows Server 2003 Driver

6.41.2.32 7.02c 7.02c

Red Hat Enterprise Linux 2.1 Driver

2.10.7 2.10.7 2.20.4.4

Red Hat Enterprise Linux 3 Driver

Novell NetWare 5.x Driver

Red Hat Enterprise Linux 4 Driver

NetWare 6.x Driver

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 73

CERC SATA 1.5/6 Channel

The CERC SATA 1.5/6 Channel supports the following PowerEdge systems: 700, 750, 800, and 1800.

Table 8-34 and Table 8-35 show the other elements supported by the CERC SATA 1.5/6 Channel.

Table 8-34. Array Manager Supported Elements: CERC SATA 1.5/6 Channel

Array Manager Version

3.5 4.1.0.7028 NA 4.1.0.7010 4.1.0.7010 4.1.0.7131 4.1.0.7131

3.6 4.1.0.7028 NA 4.1.0.7010 4.1.0.7010 4.1.0.7131 4.1.0.7131

3.7 2.8.0.7403

Table 8-35. enhanced Storage Management Service Supported Elements: CERC SATA 1.5/6 Channel

enhanced Storage Management Service**

1.1 2.8.0.7403 2.8.0.7010 2.8.0.7010 1.1.4** 1.1.4** NA

1.2 4.1.0.7406 4.1.0.7010 4.1.0.7010

** The 1.1.4 Linux driver is included in the Red Hat Package Manager (RPM) 2302.

PERC Firmware Version

(Required)

4.1.0.7406 (Recommend ed)

PERC Firmware Version

Microsoft Windows NT

4.0 Driver

NA 2.8.0.7010

Windows 2000 Driver

(Required)

4.1.0.7010 (Recommend ed)

Windows Server 2003 Driver

(32-bit)

4.1.1.7035 (64-bit)

Windows Server 2003 Driver

2.8.0.7010 (Required)

4.1.0.7010 (Recommend ed)

Red Hat Enterprise Linux 2.1 Driver

1.1.4** 1.1.4** NA

Novell NetWare 5.x Driver

7031 7031

Red Hat Enterprise Linux 3 Driver

NetWare 6.x Driver

Red Hat Enterprise Linux 4 Driver

74 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

PERC 4e/Di

The PERC 4e/DI supports the following PowerEdge systems: 2800 and 2850.

Table 8-36 and Table 8-37 show the other elements supported by the PERC 4e/Di.

Table 8-36. Array Manager Supported Elements: PERC 4e/Di

Array Manager Version

3.5 on PowerEdge 2800

3.5 on PowerEdge 2850

3.6 on PowerEdge 2800

3.6 on PowerEdge 2850

3.7 5130

Table 8-37. enhanced Storage Management Service Supported Elements: PERC 4e/Di

enhanced Storage Management Service

1.1 5130 5.46 6.41.2.32 2.10.7 2.10.7 NA

1.2 521Q 5.48 6.46.2.32

PERC Firmware Version

3150 NA 5.46 6.41.2.32 7.01z 7.01z

(Required) 521Q (Recommended)

PERC Firmware Version

Windows 2000 Driver

Microsoft Windows NT

4.0 Driver

NA 5.46

Windows Server 2003 Driver

(32-bit)

6.46.3.64 (64-bit)

Windows 2000 Driver

(Required)

5.48 (Recommended)

Windows Server 2003 Driver

6.41.2.32 (Required)

6.46.2.32 (Recommended)

Red Hat Enterprise Linux 2.1 Driver

2.10.7 2.10.7 2.20.4.4

Red Hat Enterprise Linux 3 Driver

Novell NetWare

5.x Driver

7.02c 7.02c

NetWare

6.x Driver

Red Hat Enterprise Linux 4 Driver

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 75

PERC 4e/Si

The PERC 4e/Si supports the following PowerEdge system: 1850.

Table 8-38 and Table 8-39 show the other elements supported by the PERC 4e/Si.

Table 8-38. Array Manager Supported Elements: PERC 4e/Si

Array Manager Version

3.5 3150 NA 5.46 6.41.2.32 7.01z 7.01z

3.6 3150 NA 5.46 6.41.2.32 7.01z 7.01z

3.7 513O (Required)

Table 8-39. enhanced Storage Management Service Supported Elements: PERC 4e/Si

enhanced Storage Management Service

1.1 5130 5.46 6.41.2.32 2.10.7 2.10.7 NA

1.2 521Q 5.48 6.46.2.32

PERC Firmware Version

521Q (Recommended)

PERC Firmware Version

Microsoft Windows NT

4.0 Driver

NA 5.46

Windows 2000 Driver

(Required)

5.48 (Recommended)

Windows Server 2003 Driver

(32-bit)

6.46.3.64 (64-bit)

Windows Server 2003 Driver

6.41.2.32 (32-bit)

6.46.2.32 (64-bit)

Red Hat Enterprise Linux 2.1 Driver

2.10.7 2.10.7 2.20.4.4

Novell NetWare 5.x Driver

7.02c 7.02c

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

NetWare 6.x Driver

76 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

PERC 5/e

The PERC 5/e supports the following PowerEdge systems: 6800 and 6850

Table 8-40 shows the other elements supported by the PERC 5/e.

Table 8-40. enhanced Storage Management Service Supported Elements: PERC 5/e

enhanced Storage Management Service

1.4 5.0.1-0007 1.13.00.32 1.13.00.32

PERC Firmware Version

Windows 2000 Driver

Windows Server 2003 Driver

(32-bit)

1.13.00.64

(64-bit)

Red Hat Enterprise Linux 2.1 Driver

NA 00.00.02.00 00.00.02.00

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

CERC SATA 1.5/2S

The CERC SATA 1.5/2s supports the following PowerEdge systems: 800 and 1800.

Table 8-41 and Table 8-42 show the other elements supported by the CERC SATA 1.5/2S.

Table 8-41. Array Manager Supported Elements: CERC SATA 1.5/2S

Array Manager Version

3.6 NA NA 6.00.044 6.00.044 6.00.045 6.00.045

3.7 NA NA 6.00.050 6.00.050 6.00.053** 6.00.053**

** The CERC SATA1.5/2s controller requires the aarichd.ham driver on a Novell NetWare system.

PERC Firmware Version

Microsoft Windows NT

4.0 Driver

Windows 2000 Driver

Windows Server 2003 Driver

Novell NetWare 5.x Driver

NetWare 6.x Driver

Table 8-42. enhanced Storage Management Service Supported Elements: CERC SATA 1.5/2S

enhanced Storage Management Service**

1.1 NA 6.00.048 6.00.048 1.1.4** NA NA

1.2 NA 6.00.050 6.00.050 1.1.4** NA NA

** The 1.1.4 Linux driver is included in the Red Hat Package Manager (RPM) 2302.

PERC Firmware Version

Windows 2000 Driver

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 77

Windows Server 2003 Driver

Red Hat Enterprise Linux 2.1 Driver

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

LSI 1020/1030 Embedded SCSI Controller

This embedded SCSI controller is an onboard chip. It supports the following systems: 1600SC, 1750, 1800, 1850, 2600, 2650, 2800, 2850, 6800, 6850, and 7250.

Table 8-43 and Table 8-44 show the other elements supported by the LSI 1020/1030.

Table 8-43. Array Manager Supported Elements: LSI 1020

Array Manager Version

3.7 on a PowerEdge 1600SC

NOTE: PowerEdge systems 6800 and 6850 do not support Novell NetWare.

Table 8-44. enhanced Storage Management Service Supported Elements: LSI 1020

enhanced Storage Management Service

1.1 on a PowerEdge 1600SC

1.2 on a PowerEdge 1600SC

1.4 on a PowerEdge 1600SC

PERC Firmware Version

1.03.04.00 NA 1.08.19

Microsoft Windows NT

4.0 Driver

PERC Firmware Version

1.03.04.00 1.08.19 1.08.18

1.03.23 1.09.11 1.09.11 2.05.16 2.05.11.03 Native

Windows 2000 Driver

(Required)

1.09.11 (Recommended)

Windows 2000 Driver

Windows Server 2003 Driver

(Native)

Windows Server 2003 Driver

1.08.19 Native (Required)

1.09.11 (Recommended)

Red Hat Enterprise Linux 2.1 Driver

NA NA NA

Novell NetWare 5.x Driver

NA 3.03

Red Hat Enterprise Linux 3 Driver

Red Hat Enterprise Linux 4 Driver

NetWare 6.x Driver

78 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Table 8-45. Array Manager Supported Elements: LSI 1030

Array Manager Version

3.7 on a PowerEdge 1750

3.7 on a PowerEdge 2600

Table 8-46. enhanced Storage Management Service Supported Elements: LSI 1030

enhanced Storage Management Service

1.1 on PowerEdge 1750 1.01.61.00 1.08.19 1.08.18 (Native) NA NA NA

1.1 on PowerEdge 2600 1.01.61.00 1.08.19 1.08.18 (Native) NA NA NA

1.2 on a PowerEdge 1750 1.03.23 1.09.11 1.09.11 (Native) 2.05.16 2.05.11.03 Native

1.2 on a PowerEdge 2600 1.03.23 1.09.11 1.09.11 (Native) 2.05.16 2.05.11.03 Native

1.4 on a PowerEdge 1750 1.03.23 1.09.11 1.09.11 (Native) NA 2.05.11.03 Native

1.4 on a PowerEdge 2600 1.03.23 1.09.11 1.09.11 (Native) NA 2.05.11.03 Native

PERC Firmware Version

1.01.061.00 (Required)

1.03.23 (Recommended)

1.01.061.00 (Required)

1.03.23 (Recommended)

PERC Firmware Version

Microsoft Windows NT

4.0 Driver

NA 1.08.19

Windows 2000 Driver

(Required)

1.09.11 (Recommended)

(Required)

1.09.11 (Recommended)

Windows Server 2003 Driver

1.08.18 (Native)

Red Hat Enterprise Linux 2.1 Driver

Novell NetWare 5.x Driver

NA 3.03

Red Hat Enterprise Linux 3 Driver

NetWare 6.x Driver

Red Hat Enterprise Linux 4 Driver

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions 79

80 RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Network Interface Controllers and Supported Operating Systems

Overview

The drivers that are required for a particular Network Interface Card (NIC) depend on the operating system that is installed on your system.

Table 9-1 shows the relationship between NICs supported by Server Administrator and the drivers that they require on each supported operating system.

For a list of Server Administrator supported operating systems, see "Introduction."

NOTE: Starting with Dell OpenManage™ version 4.3, the Dell OpenManage Systems Management CD has

been replaced by the Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

NIC Drivers and Operating Systems

To determine required drivers for NIC systems management, locate your NIC manufacturer in Table 9-1 and the operating system that is installed on your system.

In Table 9-1, "NA" indicates that the driver is supplied by the operating system rather than by the manufacturer of the NIC.

Network Interface Controllers and Supported Operating Systems 81

Table 9-1. NIC Manufacturers and Drivers Required for Supported Operating Systems

NIC Product Name Microsoft

Windows 2000

3COM

3C98x Family

NA NA 2.0 NA NA

Microsoft

Windows 2003

Novell NetWare®

Red Hat Enterprise Linux 2.1 and 3

of Adapters

NOTE: Dell no longer

supports this NIC.

Alteon ACEnic Copper Gigabit

Broadcom NetXtreme Family of Adapters

NOTE: Diagnostics for

Broadcom NICs is not supported on Red Hat Enterprise Linux version 4.

Intel

EtherExpress®

Family of Adapters

7.100 (7.7 family

7.100 (7.7 family of adapters)

of adapters)

7.100 (7.7 family

7.100 (7.7 family of adapters)

of adapters)

6.0 8.0.17 (Intel PRO/100 Adapters)

8.4.21 (Intel PRO/1000 Adapters)

7.63 (7.7 family of adapters)

7.4.12 (7.7 family of adapters)

6.0 (A00) NA NA (Intel

Red Hat Enterprise Linux 4

3.10 Broadcom driver

NOTE: bcm5700 is

not supported on Red Hat Enterprise Linux 4.

3.10 Broadcom driver

NOTE: bcm5700 is

not supported on Red Hat Enterprise Linux 4.

PRO/100 Adapters)

5.7.6.1(Intel PRO/1000 Adapters)

82 Network Interface Controllers and Supported Operating Systems

Remote Access Service Availability

Overview

Although all supported operating systems for Server Administrator support remote access, remote access availability is system-dependent. The Remote Access Service is supported on the following Dell™ PowerEdge™ systems only: 700 SC, 750, 800, 830, 850, 1600SC, 1650, 1750, 1800, 1850, 1855, 2600, 2650, 2800, 2850, 4600, 6600, 6650, 6800, and 6850.

The Server Administrator GUI does not display any services on your system that are not available for that system or for that system configuration.

NOTE: Starting with Dell OpenManage™ version 4.3, the Systems Management CD has been replaced by the

Dell PowerEdge Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

RAC Types

The remote access controller (RAC) cards that are available for specific PowerEdge systems are the DRAC III, DRAC III/XT, DRAC 4/I (for Dell PowerEdge 1850, 2800, and 2850), DRAC 4/P (for Dell PowerEdge 1800), ERA, and ERA/O. The DRAC III is unique among the RACs. The DRAC III occupies a PCI slot, and has a modem, a battery, and an external AC power connection unlike the other RACs.

Availability of RACs on Specific PowerEdge Systems

Table 10-1 shows the RACs that are available on specific PowerEdge systems.

NOTE: The ERA/MC is supported on PowerEdge 1655MC systems.

Table 10-1. RACs Availability on Specific PowerEdge Systems

PowerEdge System DRAC III ERA ERA/O DRAC III/XT DRAC 4 DRAC/MC

700SC X

750 X

800 X

830 X

850 X

Remote Access Service Availability 83

Table 10-1. RACs Availability on Specific PowerEdge Systems (continued)

PowerEdge System DRAC III ERA ERA/O DRAC III/XT DRAC 4 DRAC/MC

1600SC X

1650 X X

1750 X

1800 X

1850 X

1855 X

2600 X

2650 X

2800 X

2850 X

4600 X

6600 X

6650 X

6800 X

6850 X

RAC Firmware Versions

Table 10-2 shows the firmware version required for each RAC that is offered on the corresponding Systems Management CD.

Table 10-2. RAC Firmware Version by Systems Management CD Version

Systems Management CD Version

3.0 1.10 NA NA NA NA

3.0.1 1.10 NA NA NA NA

3.0.2 1.10 1.05 NA NA NA

3.1 1.20 1.05 1.10 NA NA

3.1.1 1.20 1.05 1.20 NA NA

3.2 1.30 1.07 1.20 NA NA

3.2.2 1.30 1.07 1.20 1.30 NA

Firmware Version

DRAC III ERA ERA/O DRAC III/XT DRAC 4

84 Remote Access Service Availability

Table 10-2. RAC Firmware Version by Systems Management CD Version (continued)

Systems Management CD Version

NA NA 1.21 NA NA NA

3.3 2.0 2.0 2.0 2.0 NA

3.4 2.2 2.2 2.2 2.2 NA

3.5 2.5 2.5 2.5 2.5 NA

3.6 3.0 3.0 3.0 3.0 NA

3.7 3.10 3.10 3.10 3.10 NA

3.8 3.12 3.12 3.12 3.12 NA

4.0.1 NA NA NA NA 1.0

4.1 3.14 3.14 3.14 3.14 1.0

4.1.1 NA NA NA NA 1.0

4.1.2 NA NA NA NA 1.0

4.1.3 NA NA NA NA 1.0

4.1.4 NA NA NA NA NA

4.2 3.20 3.20 3.20 3.20 1.1

Firmware Version

DRAC III ERA ERA/O DRAC III/XT DRAC 4

Table 10-3 shows the firmware version required for each RAC that is offered on the corresponding Systems Management Consoles CD.

Table 10-3. RAC Firmware Version by Systems Management Consoles CD Version

Systems Management CD Version

4.3 3.2.1 3.20 3.20 3.20 1.2

4.4 3.3.0 3.3.0 3.3.0 3.3.0 1.30

4.5 3.3.0 3.3.0 3.3.0 3.3.0 1.30

4.5.1 NA NA NA NA 1.3.2

Firmware Version

DRAC III ERA ERA/O DRAC III/XT DRAC 4

Remote Access Service Availability 85

86 Remote Access Service Availability

Diagnostic Service Supported Devices and Operating Systems

Overview

This section lists devices that can be tested using the Server Administrator Diagnostic Service. "Diagnostics for Dell-Supplied Devices" provides a general list of devices supported by the Server Administrator Diagnostic Service.

Diagnostics are supported on the following operating systems: Microsoft Enterprise Linux.

For information about how to run diagnostic tests, see the Server Administrator User's Guide and the

Server Administrator Command Line Interface User's Guide.

NOTE: Starting with Dell OpenManage™ version 4.3, the Systems Management CD has been replaced by the

Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.

Diagnostics for Dell-Supplied Devices

NOTE: The Intel® management agent is required for the Intel network adapter diagnostics. If this agent is not

installed, the default network diagnostics are available. Use Dell OpenManage Server Assistant (version 8.x or

2.x) to install Intel PROSet or you can download Intel PROSet from the Dell Support website at support.dell.com. Intel PROSet is listed under Intel PRO Family of Adapters.

Windows® or Red Hat®

NOTE: You must install Dell-qualified device drivers in order to run diagnostics on devices like tape drives,

tape autoloaders, tape libraries, NIC, RAID controllers, and attached hard drives. See the documentation that came with your device, or access the latest drivers from the Dell Support website at support.dell.com.

Server Administrator specifically supports diagnostics for the following Dell-supplied hardware devices:

• CD drives

• DVD drives

• CD-RW/DVD combination drives

•Diskette

• Network Interface Cards (NIC)

•Modems

Diagnostic Service Supported Devices and Operating Systems 87

• SCSI controllers

• SAS controllers

• Hard drives (such as IDE, SATA, SCSI, and Serial Attached SCSI (SAS))

• Memory (DIMMs)

•CMOS

• RAID controllers

• Parallel ports

• Serial ports

• PCI buses

• Remote Access Controller (RAC)

• Tape Drives

• Universal Serial Bus (USB) Controllers

• Auto Loaders

• Libraries

NOTE: Virtual CD devices are not supported by the Server Administrator Diagnostic Service.

NOTE: Diagnostics for Broadcom NICs are not supported on systems running Red Hat Enterprise Linux version 4.

NOTE: Diagnostics for Broadcom modems are not supported on Microsoft Windows Server™ 2003

(64-bit extensions).

Diagnostics for Tape Drives, Autoloaders, and Libraries

Server Administrator diagnostics support the following Dell-supplied hardware devices.

Tape Drives

Server Administrator supports diagnostics for the following tape drives:

• Dell PowerVault™ 100T DDS4 (supported only on systems running Windows Server 2000 and Windows Server 2003)

• PowerVault 100T DAT72 (supported only on systems running Windows Server 2000 and Windows Server 2003)

• PowerVault 110T DLT1

• PowerVault 110T VS80

• PowerVault 110T VS160

• PowerVault110T SDLT220

• PowerVault 110T SDLT320

• PowerVault 110T-LTO2

88 Diagnostic Service Supported Devices and Operating Systems

• PowerVault 132T-LTO2

• PowerVault 136T-LTO2 (drive-only)

• PowerVault 110T-LTO2LC

• PowerVault 110T-LTO3

• PowerVault 132T-LTO1

• PowerVault 122T-LTO1

• PowerVault 122T-LTO2

• PowerVault MD1000

• All drives in supported arrays, autoloaders, and libraries (See "Tape Arrays, Autoloaders, and Libraries.")

Tape Arrays, Autoloaders, and Libraries

Server Administrator supports diagnostics for the following tape arrays, tape autoloaders, and tape libraries:

• PowerVault 122T VS80

• PowerVault 122T SDLT320

• PowerVault 128T SDLT320 (supports diagnostics for tape drives only)

• PowerVault 132T SDLT320

• PowerVault 136T SDLT220

• PowerVault 136T SDLT320

Diagnostics for RAID Controllers, SCSI Controllers, and Attached Hard Drives

NOTE: For a list of firmware requirements that are required for each controller, see "RAID Controller Supported

Servers, Operating Systems, Firmware, and Driver Versions."

This section lists Diagnostic Service support by operating system for RAID and SCSI controllers as well as for hard drives that are attached to RAID, SCSI, and IDE controllers. With the exception of the CERC ATA 100/4 Channel RAID controllers (IDE RAID controllers), all RAID controllers are SCSI RAID controllers.

NOTE: Server Administrator does not support diagnostics for IDE controllers.

Diagnostic Service Supported Devices and Operating Systems 89

RAID, SCSI, IDE Controllers, and Attached Hard Drives

Server Administrator supports diagnostics for the following RAID and SCSI controllers as well as for the hard drives that are attached to the RAID, SCSI, and IDE controllers, depending on the installed operating system.

NOTE: For all Dell PowerEdge systems running Windows, Dell OpenManage Array Manager version 3.7 or Server

Administrator Storage Management Service 1.1 or later is required to diagnose RAID controllers and attached devices when using the Server Administrator Diagnostic Service.

NOTE: Diagnostics depends on the enhanced Storage Management Service to load the mptctl module during

installation on Red Hat Enterprise Linux. Type the following commands in the Red Hat Enterprise Linux shell to manually load the mptctl modules in the following order:

1. modprobe mptctl

2. mknod /dev/mptctl c 10 220

Diagnostics Supported on Systems Running Microsoft Windows

For this release, Server Administrator supports diagnostics for the following RAID controller as well as for hard drives that are attached to this RAID controller, on systems running Windows: PERC 5/e

Diagnostics Supported on Systems Running Red Hat Linux

90 Diagnostic Service Supported Devices and Operating Systems

Historical Release Information for Legacy Systems

Overview

The following sections contain historical information about releases of the Dell OpenManage™ Server Agent running on supported Microsoft

Novell record of features and resolved issues for releases of Server Agent only. For the complete text of readme.txt files, see the Dell Support website at support.dell.com.

You can find additional information on more recent systems management applications in the Server Administrator readme.txt found on the Systems Management CDs, version 3.0 or later.

NetWare® operating systems. The following excerpts from previous readme.txt files show a

Windows®, Red Hat® Enterprise Linux, and

Server Agent 4.5

The following subsections contain requirements, features, and open issues for Server Agent version 4.5.

Release date: October 2001

Requirements

Supported systems: Dell™ PowerEdge™ 1500SC

Operating Systems

• Microsoft Windows NT® Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server)

• Novell NetWare 5.

• Red Hat Linux 7.1

NOTE: Server Agent is not supported on a PowerEdge 1500SC system running either the Red Hat Linux 7.0

operating system or the Novell NetWare 4.x operating system.

New in Server Agent Version 4.5

Support was added for the PowerEdge 1500SC system.

Historical Release Information for Legacy Systems 91

Server Agent 4.4.1

The following subsections contain requirements, features, and open issues for Server Agent version 4.4.1.

Release date: September 2001

Requirements

Supported systems: Dell PowerEdge 300, 350, 500SC, 1300, 1400, 1550, 2300, 2400, 2450, 2500, 2550, 4300, 4350, 4400, 6300, 6350, 6400, 6450, and 8450

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server)

• Novell NetWare 4.

• Red Hat Linux 7.0

NOTE: Server Agent is not supported on a PowerEdge 500SC system running the Red Hat Linux 7.0 operating system.

New in Server Agent Version 4.4.1

This release contains the following new features and changes:

• Support for Red Hat Linux 7.1 SBE (Kernels 2.4.3-6 and 2.4.3-12) with pre-built device drivers

• Dynamic Kernel Support for Red Hat Linux

• Removal of support for the DMI management protocol

• In the Server Agent MIB file field for each trap

• In the Server Agent event configuration file "Dell_Server3_Baseboard_Agent" to "Server_Agent," and replacement of "Dell" by "Server" in the

Descr

field for each event

or 5.

10892.mib

, replacement of "Dell" by "Server" in the annotation TYPE

10892evt.cfg

, the changing of the OID_ALIAS value from

Short

92 Historical Release Information for Legacy Systems

Server Agent 4.4.0

The following subsections contain requirements, features, and open issues for Server Agent version 4.4.0.

Release date: July 2001

Requirements

Supported systems: Dell PowerEdge 350, 500SC, and 1550

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server)

• Novell NetWare 4.

• Red Hat Linux 7.0; Kernel version: 2.2.16; Red Hat Linux SNMP agent: ucd-snmp version 4.1.2-8smux

New in Server Agent Version 4.4.0

This release adds support for the following Dell systems and features:

• PowerEdge 500SC

• PowerEdge 1550 with the Intel

• PowerEdge 350 watchdog support

or 5.x

Pentium® III microprocessor

Server Agent 4.3.0

Version 4.3.0 is the first release of Server Agent that combines supported operating systems for Microsoft Windows, Novell NetWare, and Red Hat Linux. All of these supported operating systems are documented in this readme.txt file.

Release date: March 2001

Requirements

Supported systems: Dell PowerEdge 300, 350, 1300, 1400, 1550, 2300, 2400, 2450, 2500, 2550, 4300, 4350, 4400, 6300, 6350, 6400, 6450, 8450

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server)

• Novell NetWare 4.

• Red Hat Linux 7.0; Kernel version: 2.2.16; Red Hat Linux SNMP agent: ucd-snmp version 4.1.2-8smux

or 5.x

Historical Release Information for Legacy Systems 93

New in Server Agent Version 4.3.0

This release adds support for the following Dell systems:

• PowerEdge 2500

• PowerEdge 2550

Server Agent 4.3.0 Resolved Issues

• Hung server alerts for PowerEdge 8450 systems

When you configure the hung server action for a Dell PowerEdge 8450 system, the system either performs a system reset or a recycle system power action.

• PowerEdge 350 issues

This release addressed the following Dell PowerEdge 350 issues that were originally addressed by Dell OpenManage Server Agent 4.2.0 Update 1:

– Changes thresholds for the -12 volt (V) voltage probe on the system board. These new thresholds

prevent erroneous probe failures and warnings.

– Corrects erroneous fan failure reports in the event log.

– Corrects system crashes at start-up caused by incorrect event log record length.

– Disables the chassis identification feature.

• Dell PowerVault™ 2

This release addresses the following PowerVault 2 addressed by Server Agent 4.2.0 Update 1:

S SCSI disk systems and SNMP

S SCSI disk system issue that was originally

– Allows Dell PowerEdge systems attached to the PowerVault 2

SNMP requests for information. Under certain rare circumstances, some Dell systems with PowerVault 2

94 Historical Release Information for Legacy Systems

S attached were not responding to SNMP requests.

S SCSI disk system to respond to

Server Agent 4.2.2

The following subsections contain requirements, features, and open issues for Server Agent version 4.2.2.

Release date: February 2001

Requirements

Supported systems: Dell PowerEdge 300, 350, 1300, 1400, 1550, 2300, 2400, 2450, 4300, 4350, 4400, 6300, 6350, 6400, 6450, 8450

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server)

• Novell NetWare 4.

New and Resolved Issues in Server Agent Version 4.2.2

Dell OpenManage Server Agent 4.2.2 now supports the Dell PowerEdge 350 system. In addition, Dell OpenManage Server Agent 4.2.2 resolves the following issues:

• Incorrect current sensor data

– In rare circumstances Dell OpenManage Server Agent incorrectly reported data for current

(amperage) sensors. Incorrect amperage readings may have been reported for the following PowerEdge systems: 4300, 4350, 4400, 6300, 6350, 6400, and 6450.

• SNMP time-outs with PowerVault 2

– In rare circumstances the Dell OpenManage Server Agent SNMP interface stops responding when

a Dell PowerVault 2 also stop responding.

or 5.x

S SCSI disk systems

S storage system is attached to a system. The DMI and CIM interfaces may

Historical Release Information for Legacy Systems 95

Server Agent 4.2.1

The following subsections contain requirements, features, and open issues for Server Agent version 4.2.1.

Release date: December 2000

Requirements

Supported systems: Dell PowerEdge 1300, 1400, 1550, 2300, 2400, 2450, 4300, 4350, 4400, 6300, 6350, 6400, 6450, 8450

Operating Systems

• Microsoft Windows NT Server 4.x with SP 4 or later

• Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server)

• Novell NetWare 4.

New in Server Agent Version 4.2.1

Added support for PowerEdge 1550 system

Resolved Issues for Server Agent Version 4.2.1

Table 12-1. Resolved Issues for Server Agent Version 4.2.1

Problem Solution

IT Assistant is unable to perform a remote flash BIOS update for the PowerEdge 300 system.

Server Agent reports an error message that values are incorrect for CPU voltage threshold values for the PowerEdge 8450 system on systems with a CPU speed of 700 MHz and higher.

Server Agent 4.0 did not implement the 96 alert parameter correctly in the local response agent.

or 5.x

Server Agent 4.2.1 enables IT Assistant to perform a remote flash BIOS update for the PowerEdge 300 system.

Server Agent 4.2.1 reports correct CPU voltage threshold values.

Server Agent 4.2.1 correctly parses the %ALERT parameter. The %ALERT parameter can now be located anywhere in the command line and can optionally be enclosed in double quotes when the user wants to pass the alert message to the command line as a single string.

96 Historical Release Information for Legacy Systems

Table 12-1. Resolved Issues for Server Agent Version 4.2.1 (continued)

Problem Solution

Intermittent incorrect fan probe readings of zero RPMs cause faulty alerts to be generated. Invalid fan probe readings also compromise the usability of Server Agent.

Seven-character service tags display incorrectly. Formerly, certain combinations of characters and

False power supply fan readings. Server Agent reports high power supply fan RPM readings. The readings exceed the upper failure threshold and are reported as failures.

Server Agent 4.2.1 prevents false alerts for fan probes based on incorrect readings of fan RPM values. This update also addresses usability issues caused by these incorrect fan RPM values. The incorrect fan RPM readings originate on PowerEdge systems that report systems management information to the management console using Server Agent version 4.0.

numbers in the seven-character service tag either did not display correctly or did not display at all. Server Agent 4.2.1 displays service tags correctly.

Server Agent 4.2.1 corrects the problem of false fan probe alerts.

Server Agent 4.2.0

The following subsections contain requirements, features, and open issues for Server Agent version 4.2.0.

Release date: December 2000

Requirements

Supported systems: Dell PowerEdge 300, 1300, 1400, 1550, 2300, 2400, 2450, 4300, 4350, 4400, 6300, 6350, 6400, 6450, 8450

Operating Systems

• Red Hat Linux 7.0 (Kernel version: 2.2.16), Red Hat Linux SNMP agent: ucd-snmp version

4.1.2-8smux or later

Historical Release Information for Legacy Systems 97

98 Historical Release Information for Legacy Systems

Dell OpenManage Server Administrator Version 2.3 Compatibility Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Introduction

Overview

What’s New in Dell OpenManage Version 4.5.1?

Purpose of This Guide

Update of Compatibility Guide

Supported Instrumentation

Supported Operating Systems

Supported Browsers

Supported GUI Languages

Other Documents You Might Need

Server Administrator Services

Overview

Descriptions of Server Administrator Services

Instrumentation Service

Remote Access Service

Storage Management Service

Diagnostic Service

Logs

Available Services on Supported Operating Systems

Systems Management Standards Availability

Overview

Availability on Supported Systems

Availability on Supported Operating Systems

Server Administrator Supported Applications and Systems

Version Number Information

Compatible Systems and Applications by Installation and Server Management CD Version

Device Drivers and Red Hat Enterprise Linux Kernel Support

Server Agent Supported Applications and Systems

Hardware Instrumentation Package Supported Applications and Systems

BIOS Update Requirements

Overview

Minimum Requirements for BIOS Update Support

Downloading the Latest BIOS Packages

Minimum Required and Latest Available BIOS for Update by System

RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions

Overview

Version of Storage Management Service in RAID Controller Tables

Key to Table Footnotes

PERC 2/SC

PERC 2/DC

PERC 4/DC

PERC 4e/DC

PERC 3/SC

PERC 3/DC

PERC 3/DCL

PERC 3/QC

PERC 4/Di

CERC ATA 100 4/CH

PERC 2

PERC 2/Si

PERC 3/Si

PERC 3/Di

PERC 4/IM

PERC 4/SC

CERC SATA 1.5/6 Channel

PERC 4e/Di

PERC 4e/Si

PERC 5/e

CERC SATA 1.5/2S

LSI 1020/1030 Embedded SCSI Controller

Network Interface Controllers and Supported Operating Systems

Overview

NIC Drivers and Operating Systems

Remote Access Service Availability

Overview

RAC Types

Availability of RACs on Specific PowerEdge Systems

RAC Firmware Versions

Diagnostic Service Supported Devices and Operating Systems

Overview

Diagnostics for Dell-Supplied Devices

Diagnostics for Tape Drives, Autoloaders, and Libraries

Diagnostics for RAID Controllers, SCSI Controllers, and Attached Hard Drives

RAID, SCSI, IDE Controllers, and Attached Hard Drives

Historical Release Information for Legacy Systems