Dell OpenManage Server Administrator Version 2.3 Compatibility Guide
Dell OpenManage™
Server Administrator Version 2.3
Compatibility Guide
www.dell.com | support.dell.com
Notes and Notices
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
____________________
Information in this document is subject to change without notice.
© 2003–2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, and Dell OpenManage are trademarks of Dell Inc.;
Microsoft, Windows, and Windows NT are registered trademarks and Windows Server is a trademark of Microsoft Corporation; Novell and
NetWare are registered trademarks of Novell Inc.; Red Hat is a registered trademark of Red Hat, Inc.; Intel, Pentium, and EtherExpress are
registered trademarks of Intel Corporation; 3COM is registered trademark of 3Com Corporation.
Server Administrator includes software developed by the Apache Software F oundation (www.apache.org). Server Administrator utilizes the
OverLIB JavaScript library. This library can be obtained from www.bosrup.com.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
November 2005
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
What’s New in Dell OpenManage Version 4.5.1?
Purpose of This Guide
Update of Compatibility Guide
Supported Instrumentation
Supported Operating Systems
Supported Browsers
Supported GUI Languages
Other Documents You Might Need
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
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2 Server Administrator Services . . . . . . . . . . . . . . . . . . . . 13
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Descriptions of Server Administrator Services
Available Services on Supported Operating Systems
. . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . 15
3 Systems Management Standards Availability . . . . . . . . . . 17
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Availability on Supported Systems
. . . . . . . . . . . . . . . . . . . . . . . 17
Availability on Supported Operating Systems
. . . . . . . . . . . . . . . . . . 18
Contents 3
4 Server Administrator Supported Applications
and Systems
Version Number Information. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Compatible Systems and Applications by Installation and
Server Management CD Version
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . . . . . . . . . . . . 20
Device Drivers and Red Hat Enterprise Linux Kernel Support
. . . . . . . . . 40
5 Server Agent Supported Applications and Systems. . . . . . 41
6 Hardware Instrumentation Package Supported
Applications and Systems
7 BIOS Update Requirements
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Minimum Requirements for BIOS Update Support
Minimum Required and Latest Available BIOS for Update by System
. . . . . . . . . . . . . . . . . . . . . . . . 45
. . . . . . . . . . . . . . . . . . . . . . 47
. . . . . . . . . . . . . . . 47
. . . . . 48
8 RAID Controller Supported Servers,
Operating Systems, Firmware,
and Driver Versions
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
4 Contents
PERC 2/SC
PERC 2/DC
PERC 4/DC
PERC 4e/DC
PERC 3/SC
PERC 3/DC
PERC 3/DCL
PERC 3/QC
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
PERC 4/Di . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
CERC ATA 100 4/CH
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
PERC 2
PERC 2/Si
PERC 3/Si
PERC 3/Di
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
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PERC 4/IM
PERC 4/SC
CERC SATA 1.5/6 Channel
PERC 4e/Di
PERC 4e/Si
PERC 5/e
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
CERC SATA 1.5/2S
LSI 1020/1030 Embedded SCSI Controller
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
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. . . . . . . . . . . . . . . . . . . . 78
9 Network Interface Controllers and Supported
Operating Systems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
NIC Drivers and Operating Systems
. . . . . . . . . . . . . . . . . . . . . . . 81
10 Remote Access Service Availability . . . . . . . . . . . . . . . . 83
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
RAC Types
Availability of RACs on Specific PowerEdge Systems
RAC Firmware Versions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
. . . . . . . . . . . . . 83
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Contents 5
11 Diagnostic Service Supported Devices and
Operating Systems
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Diagnostics for Dell-Supplied Devices
Diagnostics for Tape Drives, Autoloaders, and Libraries
. . . . . . . . . . . . . . . . . . . . . 87
. . . . . . . . . . . . 88
Diagnostics for RAID Controllers, SCSI Controllers,
and Attached Hard Drives
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
12 Historical Release Information for Legacy Systems. . . . . . 91
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Server Agent 4.5
Server Agent 4.4.1
Server Agent 4.4.0
Server Agent 4.3.0
Server Agent 4.2.2
Server Agent 4.2.1
Server Agent 4.2.0
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
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6 Contents
Introduction
Overview
Dell OpenManage™ Server Administrator provides a powerful, integrated set of systems management
applications for keeping the systems on your network healthy. Server Administrator provides fault
management information, pre-failure information, and asset and inventory information to
management applications. You can install the Server Administrator from the
Dell™ PowerEdge™ Installation and Server Management CD provided with your system. In addition
to supporting systems management industry standards, Server Administrator also provides additional
systems management information about the components of your specific system. Server Administrator
can also run diagnostics and configure BIOS and system settings.
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the
Dell PowerEdge Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.
Server Administrator's integrated security draws on the system's operating system security.
Server Administrator uses the secure socket layer (SSL) encryption protocol.
NOTE: For more information on the secure socket layer, see the Dell Support website at support.dell.com.
What’s New in Dell OpenManage Version 4.5.1?
The following changes in the Dell OpenManage version 4.5.1 (Dell OpenManage Server
Administrator version 2.3) affect the Compatibility Guide:
• Added Serial Attached SCSI (SAS) support for Dell PowerEdge 6800 and 6850
• Removed support for Novell
• Added support for PERC 5/e
• Added support for a new SAS hard drive enclosure — Dell PowerVault™ MD1000
®
NetWare® on Dell PowerEdge 6800 and 6850
NOTE: The Dell OpenManage version 4.5.1 release supports only these PowerEdge systems: 6800 and 6850.
Purpose of This Guide
Server Administrator operates on many Dell hardware platforms (hereafter called systems) with
operating systems such as Microsoft
systems management features of Server Administrator fully, you must understand which features of
Server Administrator match your system's hardware configuration and operating system.
®
Windows® and Red Hat® Enterprise Linux. To use the
Introduction 7
Update of Compatibility Guide
The Server Administrator Compatibility Guide is updated each business quarter. It summarizes all
Dell PowerEdge Installation and Server Management CD releases that precede the current release date in
its Table of Contents (index.htm) page. Always consult the readme.txt file on your Dell PowerEdge
Installation and Server Management CD for each release for the most current information on compatible
systems management elements.
NOTE: You can find systems management software on the Systems Management CD for Dell OpenManage
versions prior to version 4.3 of the CD. You can find systems management software on the Applications CD prior to
version 3.0 of the CD. The systems management software was relocated to the Systems Management CD beginning
with version 3.0. For the purposes of this guide, some references to the Systems Management CD may also include
the Applications CD.
Supported Instrumentation
Each supported Dell PowerEdge Installation and Server Management CD contains instrumentation for
your Dell system. Three sections of this guide are organized around the primary instrumentation product
names and show the relationship among the following variables:
•
Dell PowerEdge Installation and Server Management
or
Applications
CD)
• Supported operating systems
• Instrumentation service
• Dell PowerEdge system product name (for example, PowerEdge 1600SC)
In Table 1-1, instrumentation product names are associated with a range of the Applications CD or
Systems Management CD version (prior to Dell OpenManage version 4.3) or Dell PowerEdge Installation
and Server Management CD numbers.
CD version number (or the
Systems Management
Table 1-1. Systems Management Product Name and Corresponding Version Numbers
Instrumentation Product Names CD Version Section in This Guide
Dell OpenManage Server
Administrator
Dell OpenManage Server Agent 2.0 through 2.2
Dell OpenManage Hardware
Instrumentation Package (HIP)
3.0 through 4.2
(Systems Management CD)
4.3 or later
(Installation and Server
Management CD)
(Applications CD)
1.2 through 1.7
(Applications CD)
Server Administrator Supported
Applications and Systems
Server Administrator Supported
Applications and Systems
Server Agent Supported
Applications and Systems
Hardware Instrumentation
Package Supported Applications
and Systems
8 Introduction
Supported Operating Systems
Server Administrator supports major operating systems offered by Microsoft and Red Hat. See the tables
in this guide to find the operating system that matches the configuration of system and applications that
you are installing or upgrading.
NOTE: Each Dell PowerEdge Installation and Server Management CD supports specific operating system versions,
service packs, support packs, and kernels.
For precise operating system, application, firmware, and other requirements, see the table that lists the
Dell PowerEdge Installation and Server Management CD (or Systems Management CD) version for the
system that you are configuring. The tables in the following sections of this guide are a good place
to begin:
• Server Administrator Supported Applications and Systems
• Server Agent Supported Applications and Systems
• Hardware Instrumentation Package Supported Applications and Systems
Operating system version numbers, support packs, service packs, and kernel versions can vary with each
Dell PowerEdge Installation and Server Management CD
cannot be accurately generalized. For example, a particular Dell PowerEdge Installation and Server
Management CD
Linux operating system with a specific kernel. Some systems management applications are available only
on specific operating systems.
NOTE: To address any Simple Network Management Protocol (SNMP) security vulnerabilities associated with an
operating system, see the appropriate website for your system's operating system (for example,
www.microsoft.com or www.redhat.com).
(or Systems Management CD) may support only a version of the Red Hat Enterprise
(or Systems Management CD) version and
Supported Browsers
Server Administrator supports Microsoft Internet Explorer (IE) version 6.0 SP1 and SP2, Firefox versions
1.0 and 1.01, and Mozilla versions 1.7.1 and 1.7.3 open-source Web browsers.
NOTE: Server Administrator version 4.3 and later do not support Netscape Navigator.
Supported GUI Languages
Dell OpenManage is localized into French, German, Spanish, Japanese, and Simplified Chinese.
Dell OpenManage software is localized according to the matrix in the following table. Dell does not
support languages outside of this table.
The table plots the language of the Dell OpenManage GUI against the operating system languages.
Introduction 9
Table 1-2. Supported Dell OpenManage GUI Languages
Dell OpenManage GUI
Languages
English XXXXX X
French X
German X
Spanish X
Simplified Chinese X
Japanese X
English OSFrench OSGerman OSSpanish OSSimplified
Chinese OS
Japanese
OS
Other Documents You Might Need
In addition to this Compatibility Guide, you can find the following guides either on the Dell Support
website at support.dell.com or on the documentation CD:
• The
• The
• The
• The
• The
• The
Dell OpenManage Installation and Security User's Guide
provides complete information on
installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server
Administrator for each supported operating system.
Dell OpenManage Software Quick Installation Guide
provides an overview of applications that you
can install on your management station (console) and on your managed systems and procedures for
installing your console and managed system applications on systems running supported
operating systems.
Dell OpenManage Server Administrator User’s Guide
describes the installation and use of Server
Administrator. Server Administrator is a suite of management agents, installed on the managed
system, that provide fault management information, pre-failure information, and asset inventory
information to management console applications such as Server Administrator and IT Assistant. This
guide also provides information about configuring your remote access controller (RAC).
Dell OpenManage Server Administrator SNMP Reference Guide
documents the Simple Network
Management Protocol (SNMP) management information base (MIB). The SNMP MIB defines
variables that extend the standard MIB to cover the capabilities of systems management agents.
Dell OpenManage Server Administrator CIM Reference Guide
documents the Common
Information Model (CIM) provider, an extension of the standard Management Object Format (MOF)
file. The CIM provider MOF documents supported classes of management objects.
Dell OpenManage Server Administrator Messages Reference Guide
lists the messages that are
displayed in your Server Administrator home page Alert log or on your operating system’s event viewer.
This guide explains the text, severity, and cause of each alert message that Server Administrator issues.
10 Introduction
• The
Dell OpenManage Server Administrator Command Line Interface User's Guide
documents the
complete command line interface for Server Administrator, including an explanation of CLI
commands to view system status, access logs, create reports, configure various component parameters,
and set critical thresholds.
• The
Dell OpenManage Array Manager User's Guide
is a comprehensive reference guide for configuring
and managing local and remote storage attached to a system. This document is also available in HTML
and PDF formats on the
Dell PowerEdge Installation and Server Management
CD, as well as from the
Array Manager console as online help.
• The
Dell Remote Access Controller Installation and Setup Guide
provides complete information about
installing and configuring a DRAC III, DRAC III/XT, and an ERA/O controller, configuring an ERA
controller, and using a RAC to remotely access an inoperable system.
• The
Dell Remote Access Controller Racadm User's Guide
provides information about using the racadm
command-line utility.
• The
Dell PowerEdge 1655MC Systems — System Configuration Guide
provides an overview of initially
setting up a PowerEdge 1655MC system.
• The
Dell PowerEdge 1855 Systems — Configuration Guide
provides an overview of initially setting up a
PowerEdge 1855 system.
• The
Dell Remote Access Controller Modular Chassis User's Guide
provides complete information about
configuring and using the DRAC/MC to remotely manage and monitor your modular system and its
shared resources through a network.
• The
Dell OpenManage Remote Install User's Guide
provides information about unattended,
simultaneous provisioning and configuration solutions over the network by leveraging
image-based technology.
• The
Dell Update Packages User's Guide
provides information about obtaining and using Dell Update
Packages as part of your system update strategy.
• The
Server Update Utility User's Guide
provides information about obtaining and using the Server
Update Utility (SUU) to update your Dell PowerEdge system or to view the updates available for any
system listed in the Repository.
The Dell PowerEdge Installation and Server Management CD contains a readme file for Server
Administrator and additional readme files for most applications found on the CD.
Introduction 11
12 Introduction
Server Administrator Services
Overview
Dell OpenManage™ Server Administrator has a modular architecture that allows you to select and
install the functions that are most needed in your particular IT environment. The available services
vary from one operating system to another. The following sections describe the contribution of each
service to your systems management capabilities.
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the
Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.
Descriptions of Server Administrator Services
Each service provides a functionally related set of systems management tasks that you can use to
manage your system.
Instrumentation Service
The Instrumentation Service provides rapid access to detailed fault and performance information
gathered by industry-standard systems management agents. The instrumentation service allows
remote administration of monitored systems, including shutdown, start-up, and security.
Remote Access Service
The Remote Access Service provides a complete remote system management solution for systems
equipped with a remote access controller (RAC) solution. The Remote Access Service provides
remote access to an inoperable system, allowing the system administrator to get the system up and
running as quickly as possible. The Remote Access Service also provides alert notification when a
system is down and allows the system administrator to restart a system remotely. Additionally, the
Remote Access Service logs the probable cause of system crashes and saves the most recent
crash screen.
Server Administrator Services 13
Storage Management Service
Express Setup installs the enhanced Storage Management Service by default on Microsoft® Windows®
systems that do not have an existing Array Manager installation. If Array Manager (also known as the
basic Storage Management Service) is already installed on a Windows system, then Express Setup
upgrades Array Manager to the latest version and the enhanced Storage Management Service is
not installed.
NOTE: Starting with Dell OpenManage version 4.5.1, on Windows systems, Array Manager cannot be installed using
Custom Setup. Array Manager will be available to users only if it has been installed using a version prior to 4.5.1.
Express Setup installs the enhanced Storage Management Service by default on Red Hat® Enterprise
Linux systems. Array Manager is not supported on Red Hat Enterprise Linux systems.
NOTE: The basic Storage Management Service is not available on systems running Red Hat Enterprise Linux
operating systems.
NOTE: The Red Hat
"RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions." However, when the basic
Storage Management Service is installed on a Red Hat Enterprise Linux operating system, the Linux drivers do not
report data to the Storage Management Service.
Enterprise Linux operating system provides drivers for some of the RAID controllers listed in
See the Dell OpenManage Server Administrator User's Guide for more information on basic and
enhanced Storage Management Service.
Diagnostic Service
The Diagnostic Service provides a suite of diagnostic programs that run locally on your system or
remotely on a system connected to the network. The Diagnostic Service is engineered to diagnose
problems on individual systems and to run concurrently with all other applications running on the
system under test.
Logs
Server Administrator displays logs of commands issued to or by the system, monitored hardware events,
POST events, and system alerts. You can view logs on the home page, print or save them as reports, and
send them by e-mail to a designated service contact.
14 Server Administrator Services
Available Services on Supported Operating Systems
Table 2-1 summarizes the services that are available for each supported operating system.
Table 2-1. Server Administrator Services Available With Supported Operating Systems
Operating System Services Available
Microsoft Windows Server™ 2003 family
(includes Web, Standard, and Enterprise
editions) (SP1) for x64, and Microsoft Windows
Small Business Server 2003 (SP1)
Windows 2000 Server family (includes
Windows 2000 Server, Windows 2000 Advanced
Server, and Microsoft Windows Small Business
Server 2000) (SP3)
Red Hat Enterprise Linux AS, ES, and WS
version 3) for Intel
(
Technology (Intel EM64T) and Intel x86
Red Hat Enterprise Linux (version 4) for Intel
EM64T and Intel x86
®
Extended Memory 64
• Instrumentation
• Storage Management
NOTE: Basic Storage Management Service
(also called Array Manager) is not supported on the
x64 Edition.
•Diagnostic
• Remote Access
• Instrumentation
• Storage Management
•Diagnostic
• Remote Access
• Instrumentation
•Diagnostic
• Remote Access
• Enhanced Storage Management Service
(
Dell PowerEdge Installation and
Server Management
version 4.3 and later, or
CD for Dell OpenManage version 4.1 or later)
• Instrumentation
•Diagnostic
• Remote Access
• Enhanced Storage Management Service
Dell PowerEdge Installation and
(
Server Management
version 4.3 and later, or
CD for Dell OpenManage version 4.1 or later)
CD for Dell OpenManage
Systems Management
CD for Dell OpenManage
Systems Management
Server Administrator Services 15
16 Server Administrator Services
Systems Management Standards Availability
Overview
Dell OpenManage™ Server Administrator supports the following major systems
management protocols:
• HyperText Transfer Protocol Secure (HTTPS)
• Common Information Model (CIM)
• Simple Network Management Protocol (SNMP)
NOTE: See the Dell OpenManage Server Administrator readme file on the Systems Management CD for
information on SNMP security concerns, as well as the Dell Support website at support.dell.com. You must
apply updates from your operating system's master SNMP agents to ensure that Dell's SNMP subagents
are secure.
NOTE: After you install SNMP, it must be enabled. For more information on enabling SNMP supporting agents,
see the Server Administrator User's Guide.
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the
Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems
Management CD are for Dell OpenManage versions 3.0 through 4.2.
If your system supports SNMP, you must install and enable the service on your operating system.
If SNMP services are available on your operating system, the Server Administrator installation
program installs the supporting agents for SNMP.
HTTPS is supported on all operating systems. Support for CIM and SNMP is operating
system-dependent and, in some cases, operating system-version dependent.
Availability on Supported Systems
On supported Microsoft® Windows® operating systems, Server Administrator supports these two
systems management standards: CIM/WMI and SNMP.
On supported Red Hat
SNMP systems management standard.
Server Administrator adds considerable security to those systems management standards. All set
operations for attributes (for example, changing the value of an asset tag) must be performed with
Dell OpenManage IT Assistant while logged in with the required authority. As a result of the added
security that IT Assistant offers for systems management, IT Assistant is the only management
console that you can use to change attributes.
®
Enterprise Linux operating systems, Server Administrator supports the
Systems Management Standards Availability 17
Availability on Supported Operating Systems
Table 3-1 shows the availability of the systems management standards for each supported
operating system.
Table 3-1. Availability of Systems Management Standard by Operating System
Operating System SNMP CIM
Windows Server™ 2003 family
and Windows 2000 Server family
Red Hat Enterprise Linux AS
and ES (version 2.1)
Red Hat Enterprise Linux AS
and ES (version 3 and version 4)
Available from the operating
system installation media
Available in ucd-snmp package
from the operating system
installation media
Available in net-snmp package
from the operating system
installation media
Always installed
Unavailable
Unavailable
18 Systems Management Standards Availability
Server Administrator Supported Applications and Systems
This section provides information on instrumentation, applications, and systems that are supported
by the Dell OpenManage™ Systems Management CD versions 3.0 through 4.2, and
Dell™ PowerEdge™ Installation and Server Management CD version 4.3 onwards.
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the
Dell PowerEdge Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.
The Dell PowerEdge Installation and Server Management CD (or the Systems Management CD)
supports both Dell OpenManage Server Administrator and Server Agent. For more information
about applications and systems supported by Server Agent, see "Server Agent Supported
Applications and Systems." Server Agent is referred to as the Instrumentation Service starting with
Systems Management CD 3.x. The Instrumentation Service is also called Hardware Instrumentation
Package (HIP) on older releases.
NOTE: The Systems Management CD version 3.0 and later does not fully support the following
Dell PowerEdge systems: 1300, 2100, 2200, 2300, 4100, 4200, 4300, 4350, 6100, 6300, and 6350.
NOTE: The Systems Management CD version 3.2.1 was not released.
Version Number Information
All software supporting the Dell PowerEdge servers and PowerVault™ NAS systems are delivered in
Dell OpenManage stack releases that include the complete group of programs and that are fully
tested for the supported platforms. An example is the Dell OpenManage 3.4.2 release of the Dell
OpenManage software. The version of the software is significant. In this example, the first number
(3) represents the major version number. You should upgrade your software any time Dell delivers a
new major version. The second number (4) is the release number. A new release may have some
minor features and fixes associated with it. You do not need to upgrade to the latest release unless
that release is enabling your specific hardware or solving an issue you may be experiencing. You may
skip releases as needed. The last number (2) is the hardware platform refresh number. This indicates
that the software has been updated to support a new system. If you have older systems running
version 3.4.1, there is no need to upgrade for a platform refresh.
Server Administrator Supported Applications and Systems 19
Compatible Systems and Applications by Installation and Server Management CD Version
Table 4-1 shows compatible applications and Dell systems for the Dell PowerEdge Installation and Server
Management CD (versions 4.3 to 4.5.1)
.
Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 4.3 to 4.5.
Installation and
Server Management
CD Version
PowerEdge systems
(* Indicates new
systems for the given
version of the CD)
4.3 4.4 4.5 4.5.1
350
500SC
600SC
650
700
750
800
1400
1500SC
1550
1600SC
1650
1655MC
1750
1800
1850
1855
2400
2450
2500
2550
2600
2650
2800
2850
4400
4600
6400
6450
6600
6650
6800*
6850*
350
500SC
600SC
650
700
750
800
1400
1500SC
1550
1600SC
1650
1655MC
1750
1800
1850
1855
2400
2450
2500
2550
2600
2650
2800
2850
4400
4600
6400
6450
6600
6650
6800
6850
350
500SC
600SC
650
700
750
800
830*
850*
1400
1500SC
1550
1600SC
1650
1655MC
1750
1800
1850
1855
2400
2450
2500
2550
2600
2650
2800
2850
4400
4600
6400
6450
6600
6650
a
6800
6850
20 Server Administrator Supported Applications and Systems
Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 4.3 to 4.5. (continued)
Installation and
4.3 4.4 4.5 4.5.1
Server Management
CD Version
8450
750N
755N
770N
775N
8450
750N
755N
770N
775N
6800
6850
8450
750N
755N
770N
775N
Supported operating
systems
• Microsoft®
Windows Server™
2003 family
(includes Web,
Standard, and
Enterprise
editions)
• Microsoft
Windows® Small
Business Server
[SBS] 2003
• Windows 2000
Server family
(includes Windows
2000 Server,
Windows 2000
Advanced Server
and Windows
Small Business
Server 2000)
•Novell®
NetWare® 5.1
(Support Pack 7 or
• Microsoft
Windows Server
2003 family
(includes Web,
Standard,
Enterprise, and
x64 Editions)
(SP1)
• Microsoft
Windows Small
Business Server
2003 (SP1)
• Windows 2000
Server family
(includes Windows
2000 Server,
Windows 2000
Advanced Server
and Microsoft
Windows Small
Business Server
2000)
• NetWare 6.5
(Support Pack 1 or
later, and hot fixes)
• Microsoft
Windows Server
2003 family
(includes Web,
Standard,
Enterprise, and
x64 Editions)
(SP1)
• Microsoft
Windows Small
Business Server
2003 (SP1)
• Windows 2000
Server family
(includes Windows
2000 Server,
Windows 2000
Advanced Server
and Microsoft
Windows Small
Business Server
2000)
• NetWare 6.5
(Support Pack 1 or
later, and hot fixes)
• Microsoft
Windows Server
2003 family
(includes Web,
Standard,
Enterprise, and
x64 Editions)
(SP1)
• Microsoft
Windows Small
Business Server
2003 (SP1)
• Windows 2000
Server family
(includes Windows
2000 Server,
Windows 2000
Advanced Server
and Microsoft
Windows Small
Business Server
2000)
• NetWare is not
supported for this
release
later, and hot fixes)
• Novell NetWare
6.5 (Support Pack
1 or later, and hot
fixes)
a
Server Administrator Supported Applications and Systems 21
Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 4.3 to 4.5. (continued)
Installation and
Server Management
CD Version
Server Administrator 2.0 2.1 2.2 2.3
Managed Node
Framework (MNF)
Instrumentation
Service: Server
Agent
Diagnostic Service 3.2 3.3 3.4 3.4.1
Server Administrator
Core
IT Assistant 7.0 7.0 7.1 7.1
Storage
Management
Service: Array
Manager
Enhanced Storage
Management
Service
RAC Firmware
DRAC 4 1.20 1.30 1.30 1.33
DRAC/MC 1.1 1.2 1.2 NA
DRACIII, ERA,
ERA/O, ERA/XT
4.3 4.4 4.5 4.5.1
•Red Hat®
Enterprise Linux
AS and ES
(version 2.1)
• Red Hat Enterprise
Linux AS, ES, and
WS (version 3)
2.0 2.1 2.2 2.3
5.3 5.3 5.3 5.5.1
2.0 2.1 2.2 2.3
3.7 3.7 3.7 3.7
1.1 1.2 1.2 1.4
3.21 3.3 3.3 NA
• Red Hat Enterprise
Linux AS, ES, and
version 3)
WS (
Intel®
for
Extended Memory
64 Technology
(Intel EM64T) and
Intel x86
• Red Hat Enterprise
Linux (version 4)
for Intel EM64T
and Intel x86
• Red Hat Enterprise
Linux AS, ES, and
version 3)
WS (
Intel Extended
for
Memory 64
Technology
(Intel EM64T) and
Intel x86
• Red Hat Enterprise
Linux (version 4)
for Intel EM64T
and Intel x86
• Red Hat Enterprise
• Red Hat Enterprise
Linux AS, ES, and
WS (
for
Memory 64
Technology
(Intel EM64T) and
Intel x86
Linux (version 4)
for Intel EM64T
and Intel x86
a
version 3)
Intel Extended
22 Server Administrator Supported Applications and Systems
Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD
Version 4.3 to 4.5. (continued)
Installation and
4.3 4.4 4.5 4.5.1
a
Server Management
CD Version
RAC firmware:
DRAC II
NA
NOTE: The DRAC II
NA NA NA
software is no longer
included on the
Systems Management
Consoles CD, but can
be obtained from
earlier releases or
support.dell.com.
ERA/MC 1.44 NA NA NA
Baseboard Management Controller (BMC) Firmware Version On
PowerEdge 800 1.30 or later 1.30 or later 1.30 or later NA
PowerEdge 830 NA NA 1.41 or later NA
PowerEdge 850 NA NA 1.41 or later NA
PowerEdge 1425SC 1.30 or later 1.30 or later 1.30 or later NA
PowerEdge 1800 1.23 or later 1.23 or later 1.23 or later NA
PowerEdge 1850 1.23 or later 1.23 or later 1.23 or later NA
PowerEdge 1855 1.0 or later 1.0 or later 1.0 or later NA
PowerEdge 2800 1.23 or later 1.23 or later 1.23 or later NA
PowerEdge 2850 1.23 or later 1.23 or later 1.23 or later NA
PowerEdge 6800 1.33 or later 1.33 or later 1.33 or later 1.40 or later
PowerEdge 6850 1.33 or later 1.33 or later 1.33 or later 1.40 or later
a Introduced SAS support for Dell PowerEdge 6800 and 6850.
Server Administrator Supported Applications and Systems 23
Table 4-2 shows compatible applications and Dell systems for Systems Management CD
version 4.1.3 to 4.2.
Table 4-2. Compatible Dell Systems and Applications for Systems Management CD
Versions 4.1.3 to 4.2.
Systems
Management CD
Version
PowerEdge systems
(* Indicates new
systems for the given
version of the CD)
4.1.3 4.1.4 4.2
1855* 1855 350
500SC
600SC
650
700
750
800
1400
1500SC
1550
1600SC
1650
1655MC
1750
1800
1850
1855
2400
2450
2500
2550
2600
2650
2800
2850
4400
4600
6400
6450
6600
6650
8450
750N
755N
770N
775N
24 Server Administrator Supported Applications and Systems
Table 4-2. Compatible Dell Systems and Applications for Systems Management CD
Versions 4.1.3 to 4.2. (continued)
Systems
Management CD
Version
Supported operating
systems
4.1.3 4.1.4 4.2
Windows Server
2003 family
(includes Web,
Standard, and
Enterprise
editions) and
Microsoft
Windows Small
Business Server
[SBS] 2003
(supported by
PowerEdge 2800
only)
Windows 2000
Server family
(includes Windows
2000 Server,
Windows 2000
Advanced Server)
Novell NetWare 5.1
(Support Pack 7 or
later, and hot fixes)
Windows Server
2003 family
(includes Web,
Standard, and
Enterprise
editions) and
Microsoft
Windows Small
Business Server
[SBS] 2003
(supported by
PowerEdge 2800
only)
Windows 2000
Server family
(includes Windows
2000 Server,
Windows 2000
Advanced Server)
Novell NetWare 5.1
(Support Pack 7 or
later, and hot fixes)
Windows Server
2003 family
(includes Web,
Standard, and
Enterprise
editions) and
Microsoft
Windows Small
Business Server
[SBS] 2003
Windows 2000
Server family
(includes Windows
2000 Server,
Windows 2000
Advanced Server,
and Windows 2000
SBS)
Novell NetWare 5.1
(Support Pack 7 or
later, and hot fixes)
NOTE: Novell
NetWare is not
supported on the
PowerEdge 650
system.
Novell NetWare 6.5
(Support Pack 1 or
later, and hot fixes)
Novell NetWare 6.5
(Support Pack 1 or
later, and hot fixes)
Novell NetWare 6.5
(Support Pack 1 or
later, and hot fixes)
NOTE: Novell
NetWare is not
supported on the
PowerEdge 650
system.
Server Administrator Supported Applications and Systems 25
Table 4-2. Compatible Dell Systems and Applications for Systems Management CD
Versions 4.1.3 to 4.2. (continued)
Systems
Management CD
Version
Server Administrator 1.9.1 1.9.1 1.9.2
Managed Node
Framework (MNF)
Instrumentation
Service: Server
Agent
Diagnostic Service 3.1.1 3.1.1 3.1
Update Service 1.9.2 NA 1.9.1
Server Administrator
Core
IT Assistant 6.5.3 6.5.3 6.5.3
Storage
Management
Service: Array
Manager
Enhanced Storage
Management
Service
RAC Firmware
DRAC 4 1.0 1.1 1.1
DRAC/MC 1.0 NA NA
DRACIII, ERA,
ERA/O, ERA/XT
4.1.3 4.1.4 4.2
Red Hat Enterprise
Linux AS and ES
(version 2.1) and
AS, ES, and WS
(version 3)
1.9 1.9 1.9
5.2 5.2 5.2
See "MNF" in this
table.
NA NA 3.6
1.0 1.0.1 1.0
NA NA 3.21
Red Hat Enterprise
Linux AS and ES
(version 2.1) and
AS, ES, and WS
(version 3)
See "MNF" in this
table.
Red Hat Enterprise
Linux AS and ES
(version 2.1) and
AS, ES, and WS
(version 3)
See "MNF" in this
table.
26 Server Administrator Supported Applications and Systems
Table 4-2. Compatible Dell Systems and Applications for Systems Management CD
Versions 4.1.3 to 4.2. (continued)
Systems
Management CD
Version
RAC firmware:
DRAC II
ERA/MC NA NA 1.44
BMC Firmware
Version
4.1.3 4.1.4 4.2
NA NA
NOTE: The DRAC II
software is no
longer included on
the Systems
Management CD,
but can be obtained
from earlier
releases or
support.dell.com.
1.0 1.0.1 1.0.1
Server Administrator Supported Applications and Systems 27
Table 4-3 shows compatible applications and Dell systems for Systems Management CD version 4.0.1 to
4.1.2.
Table 4-3. Compatible Dell Systems and Applications for Systems Management CD
Versions 4.0.1 to 4.1.2.
Systems
Management CD
Version
PowerEdge systems
(* Indicates new
systems for the given
version of the CD)
4.0.1 4.1 4.1.1 4.1.2
1850*
2800*
2850*
350
500SC
600SC
650
700
750
1400
1500SC
1550
1600SC
1650
1655MC
1750
1850
2400
2450
2500
2550
2600
2650
2800
2850
4400
4600
6400
6450
6600
6650
8450
750N
755N
770N
775N
1800* 800*
28 Server Administrator Supported Applications and Systems
Table 4-3. Compatible Dell Systems and Applications for Systems Management CD
Versions 4.0.1 to 4.1.2. (continued)
Systems
Management CD
Version
Supported operating
systems
4.0.1 4.1 4.1.1 4.1.2
Windows Server
2003 family
(includes Web,
Standard, and
Enterprise
editions) and
Microsoft
Windows Small
Business Server
[SBS] 2003
(supported by
PowerEdge 2800
only)
Windows 2000
Server family
(includes Windows
2000 Server,
Windows 2000
Advanced Server)
Novell NetWare 5.1
(Support Pack 7 or
later, and hot fixes)
Windows Server
2003 family
(includes Web,
Standard, and
Enterprise
editions) and
Microsoft
Windows Small
Business Server
[SBS] 2003
Windows 2000
Server family
(includes Windows
2000 Server,
Windows 2000
Advanced Server,
and Windows 2000
SBS)
Novell NetWare 5.1
(Support Pack 7 or
later, and hot fixes)
Windows Server
2003 family
(includes Web,
Standard, and
Enterprise
editions) and
Microsoft
Windows Small
Business Server
[SBS] 2003
Windows 2000
Server family
(includes Windows
2000 Server,
Windows 2000
Advanced Server,
and Windows 2000
SBS)
Novell NetWare 5.1
(Support Pack 7 or
later, and hot fixes)
Windows Server
2003 family
(includes Web,
Standard, and
Enterprise
editions) and
Microsoft
Windows Small
Business Server
[SBS] 2003
Windows 2000
Server family
(includes Windows
2000 Server,
Windows 2000
Advanced Server,
and Windows 2000
SBS)
Novell NetWare 5.1
(Support Pack 7 or
later, and hot fixes)
NOTE: Novell
NetWare is not
supported on the
PowerEdge 650
system.
Server Administrator Supported Applications and Systems 29
Table 4-3. Compatible Dell Systems and Applications for Systems Management CD
Versions 4.0.1 to 4.1.2. (continued)
Systems
Management CD
Version
4.0.1 4.1 4.1.1 4.1.2
Novell NetWare 6.5
(Support Pack 1 or
later, and hot fixes)
Novell NetWare 6.5
(Support Pack 1 or
later, and hot fixes)
Novell NetWare 6.5
(Support Pack 1 or
later, and hot fixes)
Novell NetWare 6.5
(Support Pack 1 or
later, and hot fixes)
NOTE: Novell
NetWare is not
supported on the
PowerEdge 650
system.
Red Hat Enterprise
Linux AS and ES
(version 2.1) and
AS, ES, and WS
(version 3)
Server Administrator 1.8.1 1.9 1.9 1.9
Managed Node
Framework (MNF)
Instrumentation
Service: Server
Agent
Remote Access
Service SW
BMC Firmware
Version
Diagnostic Service 3.0.1 3.1 3.1 3.1
Update Service 1.9 1.9.1 1.9.1 1.9.1
Server Administrator
Core
IT Assistant 6.5.2 6.5.3 6.5.3 6.5.3
Storage
Management
Service: Array
Manager
Enhanced Storage
Management
Service
1.8.1 1.9 1.9 1.9
5.1.1 5.2 5.2 5.2
4.0.0 3.30 (DRAC III)
1.0 1.0.1 1.0.1 1.0.1
See "MNF" in this
table.
3.5 3.6 3.6 3.6
NA 1.0 1.0 1.0
Red Hat Enterprise
Linux AS and ES
(version 2.1) and
AS, ES, and WS
(version 3)
4.0.0 (DRAC 4)
See "MNF" in this
table.
Red Hat Enterprise
Linux AS and ES
(version 2.1) and
AS, ES, and WS
(version 3)
NA NA
See "MNF" in this
table.
Red Hat Enterprise
Linux AS and ES
(version 2.1) and
AS, ES, and WS
(version 3)
See "MNF" in this
table.
30 Server Administrator Supported Applications and Systems
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