Dell OpenManage Server Administrator Version 6.1 Manual

Dell™ OpenManage™
Server Administrator Version 6.1
User’s Guide
www.dell.com | support.dell.com
Notes and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
____________________
Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, and OpenManage are trademarks of Dell Inc.; Microsoft, Windows, Internet Explorer, Active Directory, Windows Server, and W indows NT are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Java is a trademark or registered trademark of Sun Microsystems, Inc. in the U.S. and other countries; Novell is a registered trademark of Novell, Inc.; SUSE is a registered trademark of Novell, Inc. in the United States and other countries; Intel and Pentium are registered trademarks and Intel386 is a trademark of Intel Corporation; Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the United States and other countries; UNIX is a re gistered trademark of The Open Group in the United States and other countries.
Server Administrator includes software developed by the Apache Software Foundation (www.apache.org). Serv er Administrator utilizes the OverLIB Jav aScript library . This library can be obtained from www.bosrup.com.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
March 2009
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 9
Integrated Features
Installation
Updating Individual System Components
Storage Management Service
Instrumentation Service
Remote Access Controller
. . . . . . . . . . . . . . . . . . . . . . . . 11
Logs
Server Administrator Home Page
Other Documents You Might Need
Obtaining Technical Assistance
. . . . . . . . . . . . . . . . . . . . 9
. . . . . . . . . . . . . . . . . . . . . 10
. . . . . 10
. . . . . . . . . . . 10
. . . . . . . . . . . . . . 11
. . . . . . . . . . . . . 11
. . . . . . . . . . . . 11
. . . . . . . . . . . 12
. . . . . . . . . . . . 14
2 What’s New for Version 6.1. . . . . . . . . . . 15
3 Setup and Administration . . . . . . . . . . . . 17
Security Management . . . . . . . . . . . . . . . . . . 17
Role-Based Access Control
Authentication
Encryption
. . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . 17
Contents 3
Assigning User Privileges . . . . . . . . . . . . . . . . 20
Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems
. . . . . . . . . . . . . . . . . 21
Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems
. . . . . . . 24
Configuring the SNMP Agent
. . . . . . . . . . . . . . 24
Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems
. . . . . . . . . . . . . . . . . 26
Configuring the SNMP Agent on Systems Running Supported Red Hat Enterprise Linux
. . . . . . . . . . . . . . 29
Configuring the SNMP Agent on Systems Running Supported SUSE Linux Enterprise Server Operating Systems
. . . . . . . . . . . . . . . . . 33
Firewall Configuration on Systems Running Supported Red Hat Enterprise Linux Operating Systems and SUSE Linux Enterprise Server
. . . . . . . . . . . . . . . . . . . . 37
4 Using Server Administrator . . . . . . . . . . . 39
Starting Your Server Administrator Session . . . . . . 39
Logging In and Out
Server Administrator local system login
Server Administrator Managed System login
Server Administrator Web Server Login
. . . . . . . . . . . . . . . . . . . . 39
. . . . . . 39
. . . . . . . . . . . . . . . . . . . . 40
. . . . . . 41
4 Contents
Single Sign-On . . . . . . . . . . . . . . . . . . . 42
Systems Running a Supported Microsoft Windows Server 2003 Operating System
. . . . . . . . . . . . . . . . . 43
The Server Administrator Home Page
Server Administrator User Interface Differences Across Modular and Non-Modular Systems
Global Navigation Bar
System Tree
. . . . . . . . . . . . . . . . . . . . 49
Action Window
Using the Online Help
. . . . . . . . . . . . . . . 48
. . . . . . . . . . . . . . . 49
. . . . . . . . . . . . . . . . . . . 49
. . . . . . . . . . . . . . . . . . 52
Using the Preferences Home Page
Managed System Preferences
Server Administrator Web Server Preferences
. . . . . . . . . . . . . . . . . . . . 54
Server Administrator Web Server Action Tabs
Controlling Server Administrator
. . . . . . . . . . . . . . . . . . . . . . . 58
. . . . . . . . . . . . 58
Starting Server Administrator
. . . . . . . . . . . 58
Stopping Server Administrator
Restarting Server Administrator
Using the Server Administrator Command Line Interface
. . . . . . . . . . . . . . . . 60
. . . . . . . . . 45
. . . . . . . . . . . 52
. . . . . . . . . . . 53
. . . . . . . . . . . 59
. . . . . . . . . . 59
5 Server Administrator Services . . . . . . . . 61
Managing Your System . . . . . . . . . . . . . . . . . 62
Managing System/Server Module Tree
. . . . . . . . . . . . . . . . . . . . . . . . . . 62
Objects
Contents 5
Server Administrator Home Page System Tree Objects
. . . . . . . . . . . . . . . . . . . 63
Unsupported Features in OpenManage Server Administrator
Modular Enclosure
System/Server Module
. . . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . . . . . 64
. . . . . . . . . . . . . . . 65
Managing Preferences: Home Page Configuration Options
General Settings
Server Administrator
. . . . . . . . . . . . . . . . . . 83
. . . . . . . . . . . . . . . . . . 84
. . . . . . . . . . . . . . . . 85
6 Working With Remote Access
Controller
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 87
. . . . . . . . . . . . . . . . . . . . . . . . 87
6 Contents
Viewing Basic Information
. . . . . . . . . . . . . . . 89
Configuring the Remote Access Device to use a LAN Connection
. . . . . . . . . . . . . . . . 90
Configuring the Remote Access Device to use a Serial Port Connection
. . . . . . . . . . . . . 92
Configuring the Remote Access Device to use a Serial Over LAN Connection
Additional Configuration for iDRAC
. . . . . . . . . . 93
. . . . . . . . . . . 94
Configuring Remote Access Device Users
Setting Platform Event Filter Alerts
. . . . . . . . . . . 96
Setting Platform Event Alert Destinations
. . . . . . . 94
. . . . . 97
7 Server Administrator Logs . . . . . . . . . . . 99
Overview . . . . . . . . . . . . . . . . . . . . . . . . 99
Integrated Features
Log Window Task Buttons
Server Administrator Logs
Hardware Log
Alert Log
Command Log
. . . . . . . . . . . . . . . . . . . 99
. . . . . . . . . . . . . 99
. . . . . . . . . . . . . . . 100
. . . . . . . . . . . . . . . . . . . 100
. . . . . . . . . . . . . . . . . . . . . . 101
. . . . . . . . . . . . . . . . . . . 102
8 Setting Alert Actions . . . . . . . . . . . . . . . 103
Setting Alert Actions for Systems Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems
Setting Alert Actions in Microsoft Windows Server 2003, and Windows Server 2008
BMC/iDRAC Platform Events Filter Alert Messages
. . . . . . . . . . . . . . . . . . . . . 105
Understanding Service Names
. . . . . . . . . . . . . . . . 103
. . . . . . . . . . . . . . . 104
. . . . . . . . . . . . . 106
A Troubleshooting . . . . . . . . . . . . . . . . . . 107
Login Failure Scenarios . . . . . . . . . . . . . . . . . 107
Fixing a Faulty Server Administrator Installation on Supported Windows Operating Systems
OpenManage Server Administrator Services
. . . . . . . . . . . . . . 108
. . . . . 109
Contents 7
B Frequently Asked Questions . . . . . . . . . 113
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
8 Contents

Introduction

Overview

Server Administrator provides a comprehensive, one-to-one systems management solution in two ways: from an integrated, Web browser-based graphical user interface (GUI) and from a command line interface (CLI) through the operating system. This release also provides support for
VMware® ESXi 3.5 and ESXi 4.0
system administrators to manage systems locally and remotely on a network. It allows system administrators to focus on managing their entire network by providing comprehensive one-to-one systems management.
For the purposes of Server Administrator, a system can be a stand-alone system, a system with attached network storage units in a separate chassis, or a modular system consisting of one or more server modules in a modular enclosure.
Server Administrator provides information about:
Systems that are operating properly and systems that have problems
Systems that require remote recovery operations.

Integrated Features

Server Administrator provides easy-to-use management and administration of local and remote systems through a comprehensive set of integrated management services. Server Administrator is the sole installation on the system being managed and is accessible both locally and remotely from the Server Administrator home page. Remotely monitored systems may be accessed by dial-in, LAN, or wireless connections. Server Administrator ensures the security of its management connections through role-based access control (RBAC), authentication, and industry-standard secure socket layer (SSL) encryption.
systems. Server Administrator is designed for
Introduction 9

Installation

You can install Server Administrator using the Dell Systems Management Tools and Documentation DVD. The DVD provides a setup program to install,
upgrade, and uninstall Server Administrator and other managed system software components on your managed system. This DVD also provides a setup program to install, upgrade and uninstall management station software components on your management station. Additionally, you can install Server Administrator on multiple systems through an unattended installation across a network.
The Dell™ OpenManage™ installer provides installation scripts and RPM packages to install and uninstall Dell OpenManage Server Administrator and other managed system software components on your managed system. For more information, see the Dell OpenManage Installation and Security User's Guide and the You can access these documents either on the Dell Systems Management Tools and Documentation DVD or on the Dell Support website at support.dell.com
If you have a modular system, you must install Server Administrator on each server module installed in the chassis.
Dell OpenManage Software Quick Installation Guide
.

Updating Individual System Components

To update individual system components, use component-specific Dell Update Packages. Use the Dell Server Updates DVD to view the complete version report and to update an entire system. The Server Update Utility is a DVD-ROM–based application for identifying and applying updates to your system. The Server Update Utility can be downloaded from support.dell.com.
See the Server Update Utility User's Guide for more information about obtaining and using the Server Update Utility (SUU) to update your Dell Systems or to view the updates available for any systems listed in the Repository.

Storage Management Service

The Storage Management Service provides storage management information in an integrated graphical view.
For detailed information on the Storage Management Service, see the Dell OpenManage Server Administrator Storage Management User's Guide on the Dell Systems Management tools and Documentation DVD or on the Dell Support website at support.dell.com.
10 Introduction

Instrumentation Service

The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents and allows remote administration of monitored systems, including shutdown, startup, and security.

Remote Access Controller

NOTE: The Remote Access Controller is not available on modular systems.
You must directly connect to the Dell Embedded Remote Access/Modular Chassis Controller (ERA/MC) on a modular system. See the Dell Embedded Remote Access/MC User's Guide for more information.
The Remote Access Controller provides a complete remote system management solution for systems equipped with Dell Remote Access Controller (DRAC) or baseboard management controller (BMC)/Integrated DellRemote Access Controller (iDRAC)solution. The Remote Access Controller provides remote access to an inoperable system, allowing you to get the system up and running as quickly as possible. The Remote Access Controller also provides alert notification when a system is down and allows you to remotely restart a system. Additionally, the Remote Access Controller logs the probable cause of system crashes and saves the most recent crash screen.

Logs

Server Administrator displays logs of commands issued to or by the system, monitored hardware events, and system alerts. You can view logs on the home page, print or save them as reports, and send them by e-mail to a designated service contact.

Server Administrator Home Page

The Server Administrator home page provides easy-to-set up and easy-to-use Web browser-based system management tasks from the managed system or from a remote host through a LAN, dial-up service, or wireless network. When the Dell Systems Management Server Administrator Connection Service (DSM SA Connection Service) is installed and configured on the managed system, you can perform remote management functions from any system that has a supported Web browser and connection. Additionally, the Server Administrator home page provides extensive, context-sensitive online help.
Introduction 11

Other Documents You Might Need

Besides this User's Guide, you can find the following guides either on the Dell Support website at support.dell.com or on the Dell Systems Management Tools and Documentation DVD:
•The
•The
•The
•The
•The
•The
•The
Dell Systems Software Support Matrix
various Dell systems, the operating systems supported by these systems, and the Dell OpenManage components that can be installed on these systems.
Dell OpenManage Installation and Security User's Guide
complete information on installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server Administrator for each supported operating system.
Dell OpenManage Software Quick Installation Guide
overview of applications that you can install on your management station (console) and on your managed systems and procedures for installing your console and managed system applications on systems running supported operating systems.
Dell OpenManage Server Administrator Compatibility Guide
compatibility information about Server Administrator installation and operation on various hardware platforms (or systems) running supported Microsoft Windows, Red Hat Enterprise Linux, and SUSE Linux Enterprise Server operating systems.
Dell OpenManage Server Administrator SNMP Reference Guide
documents the Simple Network Management Protocol (SNMP) management information base (MIB). The SNMP MIB defines variables that extend the standard MIB to cover the capabilities of systems management agents.
Dell OpenManage Server Administrator CIM Reference Guide
the Common Information Model (CIM) provider, an extension of the standard management object format (MOF) file. The CIM provider MOF documents supported classes of management objects.
Dell OpenManage Server Administrator Messages Reference Guide
the messages that are displayed in your Server Administrator home page Alert log or on your operating system’s event viewer. This guide explains the text, severity, and cause of each Instrumentation Service Alert message that Server Administrator issues.
provides information about the
provides
provides an
provides
documents
lists
12 Introduction
The
Dell OpenManage Server Administrator Command Line Interface
User's Guide
documents the complete command line interface for Server Administrator, including an explanation of CLI commands to view system status, access logs, create reports, configure various component parameters, and set critical thresholds.
The
Dell Integrated Remote Access Controller User’s Guide
provides
detailed information on configuring and using the iDRAC.
The
Dell Chassis Management Controller User’s Guide
provides detailed
information on installing, configuring and using CMC.
The
Dell Online Diagnostics User's Guide
provides complete information
on installing and using Online Diagnostics on your system.
The
Dell OpenManage Baseboard Management Controller Utilities
User Guide
provides additional information about using Server
Administrator to configure and manage your system's BMC.
The
Dell OpenManage Server Administrator Storage Management
User's Guide
is a comprehensive reference guide for configuring and managing local and remote storage attached to a system.
The
Dell Remote Access Controller Installation and Setup Guide
provides complete information about installing and configuring a DRAC III, DRAC III/XT, and an ERA/O controller, configuring an ERA controller, and using a RAC to remotely access an inoperable system.
The
Dell Remote Access Controller Racadm User's Guide
provides
information about using the racadm command-line utility.
The
Dell Remote Access Controller 4 User’s Guide
provides complete information about installing and configuring a DRAC 4 controller and using DRAC 4 to remotely access an inoperable system.
The
Dell Remote Access Controller 5 User’s Guide
provides complete information about installing and configuring a DRAC 5 controller and using DRAC 5 to remotely access an inoperable system.
The
Dell Embedded Remote Access/MC Controller User's Guide
provides complete information about configuring and using an ERA/MC controller to remotely manage and monitor your modular system and its shared resources through a network.
Introduction 13
•The
•The
•The
•The
The Dell Systems Management Tools and Documentation DVD contains a readme file for Server Administrator, as well as most other applications on it.
Dell OpenManage Remote Install User's Guide
about unattended, simultaneous provisioning and configuration solutions over the network by leveraging image-based technology.
Dell Update Packages User's Guide
and using Dell Update Packages as part of your system update strategy.
Dell OpenManage Server Update Utility User's Guide
information about obtaining and using the Server Update Utility (SUU) to update your Dell systems or to view the updates available for any systems listed in the Repository.
Dell Management Console User’s Guide
installing, configuring, and using Dell Management Console. Dell Management Console is a Web-based systems management software that enables you to discover and inventory devices on your network. It also provides advanced functions, such as health and performance monitoring of networked devices and patch management capabilities for Dell systems.
provides information about obtaining
provides information
provides
has information about

Obtaining Technical Assistance

If at any time you do not understand a procedure described in this guide or if your product does not perform as expected, help tools are available to assist you. For more information about these help tools, see "Getting Help" in your system's Hardware Owner’s Manual.
Additionally, Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations.
14 Introduction

What’s New for Version 6.1

These are the release highlights of OpenManage Server Administrator 6.1:
Server Administrator support for VMware® ESXi 3.5 and ESXi 4.0 - based managed systems.
Support for new xx1x systems.
Support for three types of Server Administrator logins:
Local system login
Managed system login
Web server login
Support for Command log feature in Server Administrator Web server
Support for the display of BIOS Setup options:
Core multi processing
Unified Extensible Firmware Interface (UEFI) Boot option
–CPU C State option
Embedded Video set up
Execute Disable
Support for multiple slot information on modular systems
Support for the following system components:
Configuring reporting of additional attributes on front panel LCD
(like system name, MAC address, and IP address)
Reporting presence of iDRAC6 Enterprise and the size of storage,
if present
Reporting of new PCI devices that are part of xx1x systems
Display of the CPU turbo mode
Display of new memory types (DDR3 Registered, DDR3 Unregistered)
Display of new slot types (PCIe Gen1/2)
Enabling/disabling Non-Uniform Memory Architecture (NUMA)
during deployment
What’s New for Version 6.1 15
Enabling Network Controller-Sideband Interface support on each of
the LOMs on an individual basis for all LOMs
Reporting memory operating modes (optimizer, mirror, advanced ECC)
Configuring AC Power Recovery delay
Configuring the COM port for serial connection for applicable
platforms starting xx1x systems
Display of physical NIC attributes and transmit/receive statistics
Enhanced power monitoring support:
Reporting of power consumption values in BTU (British Thermal Unit),
as well as in Watt.
Support for Peak power headroom and instantaneous headroom
Support for user-definable power budget cap
Support for reporting of maximum potential power consumption and
minimum potential power consumption
Support for reporting input power rating of power supply
Support for events alerting capability for peak power consumption
Support for power profiles options that can maximize system
performance and conserve energy
Inclusion of Internet Protocol version 6:
This release supports IPv6, in addition to IPv4.
Removed support for SUSE Linux Enterprise Server (Version 9).
NOTE: For the supported operating systems list, see the Dell Systems Software
Support Matrix located at DVD_Drive\docs\readme\PEOSOM on the Dell-provided
media or on the Dell support website at support.dell.com.
NOTE: See the Server Administrator online help for information on the new
features introduced in this release.
16 What’s New for Version 6.1

Setup and Administration

Security Management

Server Administrator provides security through role-based access control (RBAC), authentication, and encryption for both the Web-based and command line interfaces.

Role-Based Access Control

RBAC manages security by determining the operations that can be executed by persons in particular roles. Each user is assigned one or more roles, and each role is assigned one or more user privileges that are permitted to users in that role. With RBAC, security administration corresponds closely to an organization's structure.
User Privileges
Server Administrator grants different access rights based on the user's assigned group privileges. The four user levels are: User, Power User, Administrator, and Elevated Administrator.
Users
can view most information.
Power Users
• actions are to be taken when a warning or failure event occurs.
Administrators
Auto Recovery actions in case a system has a non-responsive operating system, and clear hardware, event, and command logs. also configure the system to send e-mails.
Elevated Administrators
Server Administrator grants read-only access to users logged in with User privileges, read and write access to users logged in with Power User privileges, and read, write, and administrator access to users logged in with Administrator and
can set warning threshold values and configure which alert
can configure and perform shutdown actions, configure
can view and manage information.
Elevated Administrator
Administrators
privileges. See Table 3-1.
can
Setup and Administration 17
Table 3-1. User Privileges
User Privileges Access Type
View Manage
User Ye s N o
Power Us er Ye s Ye s
Administrator Ye s Ye s
Elevated Administrator (Linux only) Yes Ye s
Privilege Levels to Access Server Administrator Services
Table 3-2 summarizes which user levels have privileges to access and manage Server Administrator services.
Table 3-2. Server Administrator User Privilege Levels
Service User Privilege Level Required
View Manage
Instrumentation U, P, A, EA P, A, EA
Remote Access U, P, A, EA A, EA
Storage Management U, P, A, EA A, EA
Table 3-3 defines the user privilege level abbreviations used in Table 3-2.
Table 3-3. Legend for Server Administrator User Privilege Levels
U User
P Power User
A Administrator
EA Elevated Administrator
18 Setup and Administration

Authentication

The Server Administrator authentication scheme ensures that the correct access types are assigned to the correct user privileges. Additionally, when the command line interface (CLI) is invoked, the Server Administrator authentication scheme validates the context within which the current process is running. This authentication scheme ensures that all Server Administrator functions, whether accessed through the Server Administrator home page or CLI, are properly authenticated.
Microsoft Windows Authentication
For supported Microsoft® Windows® operating systems, Server Administrator authentication uses Integrated Windows Authentication (formerly called NTLM) to authenticate. This authentication system allows Server Administrator security to be incorporated in an overall security scheme for your network.
Red Hat Enterprise Linux and SUSE Linux Enterprise Server Authentication
For supported Red Hat® Enterprise Linux® and SUSE® Linux Enterprise Server operating systems, Server Administrator uses various authentication methods based on the Pluggable Authentication Modules (PAM) library. Users can log in to Server Administrator either locally or remotely using different account management protocols, such as LDAP, NIS, Kerberos, and Winbind.
NOTE: Server Administrator authentication using Winbind and Kerberos on
SUSE Linux Enterprise Server (Version 9 Service Pack 3) is not supported because the 32-bit compatible libraries for Winbind and Kerberos are not present in the operating system.

Encryption

Server Administrator is accessed over a secure HTTPS connection using secure socket layer (SSL) technology to ensure and protect the identity of the system being managed. Java supported Microsoft Windows, Red Hat Enterprise Linux, and SUSE Linux Enterprise Server operating systems to protect the user credentials and other sensitive data that is transmitted over the socket connection when a user accesses the Server Administrator home page.
Secure Socket Extension (JSSE) is used by
Setup and Administration 19

Assigning User Privileges

To ensure critical system component security, assign user privileges to all
OpenManage™ software users before installing Dell OpenManage
Dell software. New users can log into Dell OpenManage software using their operating system user privileges.
CAUTION: To protect access to your critical system components,
assign a password to every user account that can access Dell OpenManage software. Users without an assigned password cannot log into Dell OpenManage software on a system running Windows Server 2003 due to the operating system design.
CAUTION: Disable guest accounts for supported Windows operating systems to
protect access to your critical system components. Consider renaming the accounts so that remote scripts cannot enable the accounts using the name.
NOTE: For instructions on assigning user privileges for each supported operating
system, see your operating system documentation.
NOTE: Add new users to the operating system if you want to add users to
OpenManage software. You do not have to create new users from within the OpenManage software.
Adding Users to a Domain on Windows Operating Systems
NOTE: You must have Microsoft Active Directory® installed on your system to
perform the following procedures. See "Microsoft Active Directory" for more information about using Active Directory.
1
Navigate to
Users and Computers
2
In the console tree, right-click you want to add the new user, and then point to
3
Type the appropriate user name information in the dialog box, and then click
4
Click
5
Double-click the icon representing the user that you just created.
6
Click the
7
Click
Control Panel→
Next
.
Next
, and then click
Member of
Add
.
.
tab.
Administrative Tools→
Users
or right-click the container in which
Finish
.
Active Directory
New→
User
.
20 Setup and Administration
8
Select the appropriate group and click
9
Click OK, and then click OK again.
Add
.
New users can log into Dell OpenManage software with the user privileges for their assigned group and domain.

Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems

Administrator access privileges are assigned to the user logged in as root. To create users with User and Power User privileges, perform the following steps.
NOTE: You must be logged in as root or an equivalent user to perform
these procedures.
NOTE: You must have the useradd utility installed on your system to perform
these procedures.
Creating Users
NOTE: For information about creating users and user groups, see your operating
system documentation.
Creating Users With User Privileges
1
Run the following command from the command line:
useradd -d <
home-directory
> -g <
group
> <
username
>
where
<
group
>
is
not root
NOTE: If <group> does not exist, you must create it by using the groupadd
command.
2
Ty p e
passwd <
3
When prompted, enter a password for the new user.
NOTE: You must assign a password to every user account that can access Server
Administrator to protect access to your critical system components.
username
.
>
and press <Enter>.
The new user can now log in to Server Administrator with User group privileges.
Setup and Administration 21
Creating Users With Power User Privileges
1
Run the following command from the command line:
useradd -d <
NOTE: You must set root as the primary group.
2
Ty p e
passwd <
3
When prompted, enter a password for the new user.
NOTE: You must assign a password to every user account that can access
Server Administrator to protect access to your critical system components.
home-directory
username
>
and press <Enter>.
> -g root <
username
The new user can now log in to Server Administrator with Power User group privileges.
Editing Server Administrator User Privileges on Linux Operating Systems
NOTE: You must be logged in as root or an equivalent user to perform these
procedures.
1
Open the
2
Add the following in the file:
<
User_Name
omarolemap
>[Tab]<
file located at
Host_Name
/etc
.
>[Tab]<
Rights
>
Table 3-4 lists the legends for adding the role definition to the
omarolemap
Table 3-4. Legends for adding the role definition in OpenManage Server
file
Administrator
>
<User_Name> <Host_Name> <Rights>
User Name Host Name Administrator
(+)Group Name Domain User
Wildcard (*) Wildcard (*) User
[Tab]
= \t (tab character)
22 Setup and Administration
Table 3-5 lists the examples for adding the role definition to the
omarolemap
Table 3-5. Examples for adding the role definition in OpenManage Server
<User_Name> <Host_Name> <Rights>
Bob Ahost Poweruser
+root Bhost Administrator
+root Chost Administrator
Bob *.aus.amer.com Poweruser
Mike 192.168.2.3 Poweruser
3
Save and close the file.
4
Run the following command from the command line to restart the
file.
Administrator
connection service:
service dsm_om_connsvc restart
NOTE: Make sure that you restart the connection service for the changes to
take effect.
Best Practices while Using the omarolemap File
The following lists the best practices to be considered while working with omarolemap file:
Do not delete the following default entries in
• root
• +root
*
* Administrator
* Poweruser
* User
omarolemap
file.
Do not change the
omarolemap
file permissions or file format.
Server Administrator uses the default operating system user privilege, if a user is degraded in the
Do not use the loop back address for
omarolemap
file.
<Host_Name>
, for example:
localhost or 127.0.0.1.
Setup and Administration 23
After the connection services are restarted and the changes do not take effect for
When file permissions and the entries of the file needs to be rechecked.
Prefix the
Server Administrator uses the default operating system user privileges, if there are duplicate entries of user names or user groups along with same
Space
/etc/omarolemap
omarolemap
Group Name
<Host_Name>
can also be used as a delimiter for columns instead of
file refer to command log for the errors.
file is copied from one machine to another machine,
with +.
.
[Tab]

Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems

NOTE: You must be logged in with Administrator privileges to perform
this procedure.
1
Open the
2
In the console tree, expand
3
Double click Properties for those users, or right click the user account and then choose
4
Select
A red circle with an X appears over the user name. The account is disabled.
Computer Management
Guest
or
IUSR_system
Account is disabled
and click OK.
window.
Local Users and Groups
name user account to see the
Guest
or
Properties
.
and click
IUSR_system
Users
name
.

Configuring the SNMP Agent

Server Administrator supports the Simple Network Management Protocol (SNMP)—a systems management standard—on all supported operating systems. The SNMP support may or may not be installed depending on your operating system and how the operating system was installed. In most cases, SNMP is installed as part of your operating system installation. An installed supported systems management protocol standard, such as SNMP, is required before installing Server Administrator.
24 Setup and Administration
You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as the Dell OpenManage™ IT Assistant, perform the procedures described in the following sections.
NOTE: The default SNMP agent configuration usually includes a SNMP community
name such as public. For security reasons, change the SNMP community names from their default values. For information about changing SNMP community names, see the appropriate section below. For additional guidelines, see the Securing an SNMP Environment article, dated May 2003, in the Dell Power Solutions magazine. This magazine is also available at www.dell.com/powersolutions.
NOTE: SNMP Set operations are disabled by default in Server Administrator
version 5.2 or later. Server Administrator provides support to enable or disable SNMP Set operations in Server Administrator. You can use the Server Administrator SNMP Configuration page under Preferences or the Server Administrator command line interface (CLI) to enable or disable SNMP Set operations in Server Administrator. For more information about the Server Administrator CLI, see the Dell OpenManage Server Administrator Command Line Interface User's Guide.
NOTE: For IT Assistant to retrieve management information from a system running
Server Administrator, the community name used by IT Assistant must match a community name on the system running Server Administrator. For IT Assistant to modify information or perform actions on a system running Server Administrator, the community name used by IT Assistant must match a community name that allows Set operations on the system running Server Administrator. For IT Assistant to receive traps (asynchronous event notifications) from a system running Server Administrator, the system running Server Administrator must be configured to send traps to the system running IT Assistant.
The following procedures provide step-by-step instructions for configuring the SNMP agent for each supported operating system:
"Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems"
"Configuring the SNMP Agent on Systems Running Supported Red Hat Enterprise Linux"
"Configuring the SNMP Agent on Systems Running Supported SUSE Linux Enterprise Server Operating Systems"
Setup and Administration 25

Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems

Server Administrator uses the SNMP services provided by the Windows SNMP agent. You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the following sections.
NOTE: See your operating system documentation for additional details on SNMP
configuration.
Enabling SNMP Access By Remote Hosts
Windows Server 2003, by default, does not accept SNMP packets from remote hosts. For systems running Windows Server 2003, you must configure the SNMP service to accept SNMP packets from remote hosts if you plan to manage the system by using SNMP management applications from remote hosts.
To enable a system running the Windows Server 2003 operating system to receive SNMP packets from a remote host, perform the following steps:
1
Open the
2
Expand the
3
Expand the
4
Scroll down the list of services until you find
SNMP Service
The
Computer Management
Computer Management
Services and Applications
, and then click
SNMP Service Properties
window.
icon in the window, if necessary.
icon and click
Services
SNMP Service
Properties
.
window appears.
.
, right-click
5
Click the
6
Select
Security
tab.
Accept SNMP packets from any host
Accept SNMP packets from these hosts
26 Setup and Administration
, or add the remote host to the
list.
Changing the SNMP Community Name
Configuring the SNMP community names determines which systems are able to manage your system through SNMP. The SNMP community name used by management applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator.
1
Open the
2
Expand the
3
Expand the
4
Scroll down the list of services until you find
SNMP Service
The
5
Click the
a
b
Computer Management
Computer Management
Services and Applications
, and then click
SNMP Service Properties
Security
tab to add or edit a community name.
To add a community name, click
Community Names
The
SNMP Service Configuration
list.
window.
icon in the window, if necessary.
icon and click
Services
SNMP Service
Properties
.
window appears.
Add
under the
Accepted
window appears.
.
, right-click
Type the community name of a system that is able to manage your system (the default is public) in the click
Add
.
The
SNMP Service Properties
Community Name
window appears.
text box and
c
To change a community name, select a community name in the
Accepted Community Names
SNMP Service Configuration
The
d
Make all necessary edits to the community name of the system that is able to manage your system in the then click
The
6
Click OK to save the changes.
OK
.
SNMP Service Properties window appears
list and click
Edit
.
window appears.
Community Name
text box, and
.
Setup and Administration 27
Enabling SNMP Set Operations
SNMP Set operations must be enabled on the Server Administrator system to change Server Administrator attributes using IT Assistant.
1
Open the
2
Expand the
3
Expand the
4
Scroll down the list of services until you find
SNMP Service
The
5
Click the
6
Select a community name in the and click
The
7
Set the and click
The
8
Click OK to save the changes.
Configuring Your System to Send SNMP Traps to a Management Station
Computer Management
Computer Management
Services and Applications
, and click
SNMP Service Properties
Security
Properties.
window appears.
tab to change the access rights for a community.
Accepted Community Names
Edit
.
SNMP Service Configuration
Community Rights
OK
.
SNMP Service Properties
to
READ WRITE
window appears.
window.
icon in the window, if necessary.
icon, and then click
SNMP Service
Services
, right-click
window appears.
or
READ CREATE
.
list,
,
Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters. You must configure one or more trap destinations on the Server Administrator system for SNMP traps to be sent to a management station.
1
Open the
2
Expand the
3
Expand the
4
Scroll down the list of services until you find right-click
The
Computer Management
Computer Management
Services and Applications
SNMP Service
, and click
SNMP Service Properties
window.
icon in the window, if necessary.
icon and click
Services
SNMP Service
Properties
.
window appears.
.
,
28 Setup and Administration
5
Click the
Traps
tab to add a community for traps or to add a trap
destination for a trap community.
a
To add a community for traps, type the community name in the
Community Name
Community Name
the
b
To add a trap destination for a trap community, select the community name from the under the
c
The
Trap Destinations
SNMP Service Configuration
Type in the trap destination and click
The
SNMP Service Properties
6
Click OK to save the changes.
box and click
box.
Community Name
box.
window appears.
Add to list
, which is located next to
drop-down box and click
window appears.
Add
.
Add

Configuring the SNMP Agent on Systems Running Supported Red Hat Enterprise Linux

Server Administrator uses the SNMP services provided by the ucd-snmp or net-snmp SNMP agent. You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the following sections.
NOTE: See your operating system documentation for additional details on SNMP
configuration.
SNMP Agent Access Control Configuration
The management information base (MIB) branch implemented by Server Administrator is identified by the OID 1.3.6.1.4.1.674. Management applications must have access to this branch of the MIB tree to manage systems running Server Administrator.
For Red Hat Enterprise Linux operating systems, the default SNMP agent configuration gives read-only access for the "public" community only to the MIB-II "system" branch (identified by the 1.3.6.1.2.1.1 OID) of the MIB tree. This configuration does not allow management applications to retrieve or change Server Administrator or other systems management information outside of the MIB-II "system" branch.
Setup and Administration 29
Server Administrator SNMP Agent Install Actions
If Server Administrator detects the default SNMP configuration during installation, it attempts to modify the SNMP agent configuration to give read-only access to the entire MIB tree for the "public" community. Server Administrator modifies the /etc/snmp/snmpd.conf SNMP agent configuration file in two ways.
The first change is to create a view to the entire MIB tree by adding the following line if it does not exist:
view all included .1
The second change is to modify the default "access" line to give read-only access to the entire MIB tree for the "public" community. Server Administrator looks for the following line:
access notConfigGroup "" any noauth exact systemview none none
If Server Administrator finds the line above, it modifies the line so that it reads:
access notConfigGroup "" any noauth exact all none none
These changes to the default SNMP agent configuration give read-only access to the entire MIB tree for the "public" community.
NOTE: To ensure that Server Administrator is able to modify the SNMP agent
configuration to provide proper access to systems management data, it is recommended that any other SNMP agent configuration changes be made after installing Server Administrator.
Server Administrator SNMP communicates with the SNMP agent using the SNMP Multiplexing (SMUX) protocol. When Server Administrator SNMP connects to the SNMP agent, it sends an object identifier to the SNMP agent to identify itself as a SMUX peer. Because that object identifier must be configured with the SNMP agent, Server Administrator adds the following line to the SNMP agent configuration file, /etc/snmp/snmpd.conf, during installation if it does not exist:
smuxpeer .1.3.6.1.4.1.674.10892.1
30 Setup and Administration
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