Dell OpenManage Server Administrator Version 8.0.2 Manual

Server Administrator
8.0.2
Release Notes
Release Type and Definition
This document contains updated information for the technical documentation included with Server Administrator.
NOTE: System Management software, including the Server Administrator (Server Administrator), is also available on
Systems Management Tools and Documentation
the
The Server Administrator (Server Administrator) documentation includes the User's Guide, Messages Reference Guide, CIM Reference Guide, Command Line Interface (CLI) Guide, SNMP Reference Guide, and Compatibility Guide.
You can access the documentation from the Systems Management Tools and Documentation DVD or from dell.com/openmanagemanuals.
Version
8.0.2
Release Date
December 2014
Previous Version
8.0.1
Importance
RECOMMENDED: It is recommended to apply this update during your next scheduled update cycle. The update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (firmware, BIOS, drivers and software).
Server Administrator User's Guide
DVD.
and any other
Platform(s) Affected
For a complete list of supported Dell PowerEdge systems and supported Operating systems, see the Dell Systems Software Support Matrix available in the required version of OpenManage Software at
dell.com/openmanagemanuals
.
What is Supported
Hardware Requirements
Minimum of 2GB RAM
Minimum of 512MB free hard drive space
Administrator rights
Monitor with a minimum screen resolution of 800 x 600. The recommended screen resolution is at least 1024 x 768
Software Requirements
Supported operating system and web browser.
TCP/IP connection on the managed system and the remote system to facilitate remote system management.
Supported systems management protocol standard. For more information, see
Systems Management Protocol Standards
The Server Administrator Remote Access Controller service requires remote access controller (RAC) to be installed on the managed system. For more information on the software and hardware requirements, see the relevant
.
Guide
NOTE: The RAC software is installed as part of the Typical Setup installation option provided the managed system meets all of the RAC installation prerequisites.
The Server Administrator Storage Management Service requires Server Administrator to be installed on the managed system. For more information on the software and hardware requirements, see the
Microsoft Software Installer (MSI) version 3.1 or later.
NOTE: Server Administrator software detects the MSI version on your system. If the version is earlier than 3.1, the prerequisite checker prompts you to upgrade to MSI version
3.1. After upgrading the MSI to version 3.1, you may have to reboot the system to install other software applications such as Microsoft SQL Server.
Server Administrator Storage Management User’s Guide
.
Remote Access Controller User’s
Supported
.
What’s New
Note: Server Administrator version 8.0.2 is supported only on the following servers:
• PowerEdge R430
• PowerEdge R530
• PowerEdge M630
• PowerEdge T430
• PowerEdge FC630
• PowerEdge C4130
The following are the highlights of Server Administrator version 8.0.2:
• Support for the following operating systems:
• Red Hat Enterprise Linux 7.0
• VMware ESXi 5.5 U2 and 5.1 U2
• Citrix XenServer 6.2 SP1
• Added support for the following cards:
• Paradise Key Intel bNDC (4x1Gb)
• Broadcom Gamma bNDC (4x1Gb)
• Added support for the following other hardware-
• Intel 16/18 core CPU
• High Capacity DIMM 32 MB and 64 MB
• Added support for the following internet Browsers –
• Safari V6.0, V7.0
• Chrome V33, V34, V35
• Firefox V29, V30
• Added support for PowerEdge RAID Controller (PERC) H730P Slim
• Support for additional attributes and values in BIOS setup groups. For more details, see
the Command Line Interface Guide at
• This release provides fix for SSLv3 Poodle vulnerability. As part of this fix, OMSA will not
allow SSLv3 connections.
NOTE: For the list of supported operating systems and Dell servers, see the Dell Systems Software Support Matrix in the required version of OpenManage Software at
dell.com/openmanagemanuals
dell.com/openmanagemanuals
.
.
Fixes
The following issues were the reported in the earlier releases of Server Administrator and have been resolved in this release:
• BITS165339: IPS: 10892.mib contains a few significant SNMP validator errors
• BITS145720: App Crash (Xalan-c.dll crash) after successful WMI query of OMSA & Disney
classes concurrently
• BITS158302: Enhancements to Single Sign On Desktop Icon Launch BITS164226
• BITS162142: 13EST:ASR0000-The watchdog timer expired logs 3 times shown in LC and
SEL Logs
• BITS167011: OMSA login not working for ESXi5.5 U2
Important Notes
*BITS169696: When Server Administrator is installed on systems running the Red Hat Enterprise Linux 7 OS, the OS may stop responding after Server Administrator services are started.
This issue is observed when Server Administrator services are started after the installation or when Server Administrator services are started, by default after a system restart. However, this issue is observed only on few servers.
Solution:
kernel rpm - kernel-3.10.0-123.8.1.el7.x86_64.rpm.
Notes for Instrumentation Service
Apply the latest Z-stream kernel patch on the system. The issue is resolved by the
On certain systems, user-defined thresholds set under Server Administrator become the default thresholds after uninstalling Server Administrator. If you change the threshold value of a probe on certain systems, running Server Administrator, and then uninstall Server Administrator, the changed threshold value becomes the default threshold value.
While modifying the warning threshold settings, the values are stored in the firmware as discrete integer values and scaled for display. If the modified value is not a discrete integer, it may change when saved.
Fan redundancy can have the following states:
Fully Redundant - The sensors display this status if all the fans in the system are present and are in a non-failure state.
Redundancy Lost - The sensors display this status whenever any system fan fails or is removed from the chassis.
If a system with enabled memory redundancy enters a "redundancy lost" state, it may not be clear which memory module caused it. To find the memory module that failed, see the "switch to spare memory detected" log entry in the ESM system log.
If you run Server Administrator when the system is in "OS Install Mode", it may report the memory incorrectly. To avoid this issue, you must disable "OS Install Mode" before running the application.
If you have to uninstall and reinstall the operating system SNMP service, then reinstall Server Administrator, so that the Server Administrator SNMP agents are registered with the operating system SNMP agent.
Server Administrator Device Drivers for Linux: Server Administrator includes two device drivers for Linux: Systems - Management Base Driver (dcdbas) and BIOS Update Driver (dell_rbu). Server Administrator uses these drivers to perform the systems management functions. Depending on the system, the application loads one or both of these drivers. These drivers have been released as open source under the GNU General Public License v2.0. They are available in Linux kernels from kernel.org starting with kernel 2.6.14.
CMC USB ports attached with a blade are not enumerated by Server Administrator.
Except for AC power cord traps, SNMP traps for server instrumentation are not generated when the state of the device sensor changes from unknown to normal.
While migrating the chassis of a PowerEdge M520, M620, or M820 server running Windows operating system from M1000e to VRTX chassis, reboot the server after the new drivers are detected and installed. If not, the DSM SA Data Manager service crashes on startup and OMSA fails.(BITS125071)
Notes for Storage Management Service
Detailed information on the Storage Management Service is available in the Storage Management Service online Help. After installing and launching Server Administrator, you can access the Storage Management Service online Help by selecting the Storage or lower-level tree object and clicking the Help button on the global navigation bar.
Notes for Remote Access Service
The remote access service is available on supported systems only in this release. It enables remote access to a server that has lost its network connection or that has become unresponsive. In the current release of Server Administrator, the Remote Access Service uses Integrated Remote Access Controller (iDRAC).
iDRAC also has its own CLI that is accessed through the "racadm" command. You can add "racadm" commands to a batch or script file to automate various user tasks. To limit the stress load on the managed system and RAC, add "sleep" or “delay" commands of one or two seconds between the individual "racadm" commands.
Known Issues
This section provides information on open issues and resolutions with this release of Server Administrator.
Issues for Server Administrator running on VMware ESX Operating Systems
DF354388: Remote Server Administrator Web Server connection to managed node hangs, if a redundant virtual disk containing syslog dumps fails.
o If you configure the syslog to store logs on a remote virtual disc (VD), and
remove the remote VD without reconfiguring the syslog to a valid location, the Server Administrator web server screen stops responding.
o To continue using the Server Administrator Web server, restart the
management services on the managed node.
BITS072069: On ESX/ESXi Operating Systems, Server Administrator configuration changes are not persisted after an unclean shutdown.
o If the server abruptly reboots, configuration changes to Server Administrator
Preferences are not retained on VMware ESX or ESXi operating systems. Once an hour, VMware runs a scheduled backup to update any configuration changes to the installed applications (VIBs). For more information, refer to the Knowledge Base article at -
BITS119710: On systems running the VMware ESXi operating system, the TOE status of a network controller is not available.
BITS124690 /BITS135117: On systems running VMware ESXi 5.5 operating system, Emulex network interface cards and QLogic fibre channel cards are not supported.
http://Kb.vmware.com/kb/2001780
Issues for Server Administrator Web Server running on all Linux Operating Systems
DF275424 and DF332775: Domain users unable to login to Windows MN from Linux Web Server.
o Negotiate authentication is not supported while remotely managing a
Windows-based managed node from a Linux-based Server Administrator Web server. If you run the Server Administrator Web server on a Linux based operating system and try to manage a remote Windows managed system as domain user, a "login failed" message is displayed.
o You can manage a Windows/Linux- based managed system remotely from a
Windows-based Server Administrator Web server.
BITS119710: On Server Administrator, you cannot use Windows domain user credentials to manage a system running Linux. If you try to do, a “login failed” message is displayed.
Issues for Server Administrator Running on All Supported Operating Systems
BITS176769: On any Dell server with processors without Hyper-Threading technology, Server Administrator displays the processor as Hyper Threading- capable on both GUI and CLI.
BITS176489: On any Blade server with Dell PowerEdge FX2 chassis, when ‘Management at Server Mode’ in CMC is set to either ‘Monitor’ or ‘Monitor or Manage', Server Administrator GUI and CLI does not display power supply redundancy information. However, all the redundant events and traps are generated.
• BITS176601: For any blade on PowerEdge FX2s Chassis and when 'Management at Server
Mode' in CMC is switched between 'monitor' OR 'monitor and manage' and 'none' multiple times, OMSA GUI and CLI shall show multiple instances of idrac firmware.
Workaround: restarting OMSA services or operating system on the system will resolve the issue.
BITS172199: In the CMC of a PowerEdge FX2 chassis, when ‘Chassis Management at Server Mode” is set to ‘Monitor’ or ‘Monitor and Manage’ and if the iDRAC of the Blade server on the chassis is updated or reset, Server Administrator does not display the power supply and fan details on the Server Administrator interfaces.
Workaround: After resetting or updating iDRAC, restart the Server Administrator services.
When OMSA 8.0.2 is installed as a DWS server and an OMSA connection is made to a managed node server that is a 12th generation PowerEdge server, and has a version of OMSA that is prior to 8.0.1, the BIOS settings page is not displayed on the OMSA GUI.
Due to non-availability of resources, inventory collector may terminate unexpectedly and restart. If this occurs, the folder "C:\Temp\invcol" may be left as an artifact. The presence of this folder does not affect the functionality of the inventory collection. The folder can be deleted if required.
After installing Server Administrator from the command prompt, typing an "omreport" or mconfig" command from the same prompt can cause an error. Open a new command prompt window and type commands.
If the command log page in the Server Administrator GUI displays an error message indicating that the XML is malformed, you must clear the command log from the CLI using the "omconfig system cmdlog action=clear" command
After a "Reset to Defaults" operation of the Integrated Remote Access Controller, the first user configuration operation fails if it is a single-user configuration item (such as enabling or disabling a user or changing user name). Always change a combination of two-user configuration items (such as enabling or disabling a user and changing user name) concurrently during your first configuration operation.
While typing the command "omreport system version -outc <filename>",ensure that you specify an absolute path name for the output file; else, the output file is empty. For example, c:\out.txt.
Typing "omreport system esmlog/alertlog/cmdlog -fmt tbl" command on the CLI can result in XML parsing errors if the size of the log is very large. Use the GUI or the "omreport system esmlog/alertlog/cmdlog" CLI command to view the contents of the log.
For complex "omconfig" CLI commands that contain multiple set commands in one command line, the CLI may report a success status for the command even if a part of the command failed. To avoid this issue, run only one command per command line. The current settings can be confirmed by performing the corresponding "omreport" command.
Some complex "omconfig" CLI commands that contain multiple set operations have been modified to avoid the above problem. While executing a CLI command if the message, "Error! Illegal combination of parameters" is displayed, modify your command into several simpler commands. Each command should change only one setting.
When running Server Administrator on a system with a traditional Chinese operating system, the application pages are displayed in simplified Chinese. To view the Server
Administrator pages in English, go to your browser language preference page and change the language to English.
Log files saved from Server Administrator are saved in zip format. It is recommended that you open this zip file using WinZip. Windows Server 2003 or Windows XP embedded "Compressed (zipped) Folder" utility is not recommended.
Log files saved from Server Administrator are saved in zip format. It is recommended that you open this zip file using WinZip. Windows Server 2003 or Windows XP embedded "Compressed (zipped) Folder" utility is not recommended.
After configuring BIOS settings on certain systems, a second reboot may be required for the Server Administrator to display the updated BIOS settings properly.
If you import an invalid root certificate into Server Administrator, using "Preferences-> General Settings-> Web Server-> X.509 Certificate", and try to log on to the application after restarting the Web server, a blank page is displayed. To fix this issue, restore your original "keystore.db" file before importing a valid root certificate. To restore the "keystore.db" file, use both the basic operating system commands and the Server Administrator Command Line Instrumentation (CLI).
Perform the following steps from your operating system command line:
o Type: omconfig system webserver action=stop o Locate the "keystore.db.bak" file. The default path is
files\dell\SysMgt\apache-tomcat\conf
.
o Copy "keystore.db.bak" to "keystore.db". o Type: omconfig system webserver action=start
A temperature drop below a minimum failure threshold does not cause a system reset even if this alert action is set.
Clicking the "Back" and "Refresh" buttons on the browser may not display the correct page with respect to the Server Administrator component tree, tabs, tab menus, or help, as Server Administrator has been designed with limited functionality to reduce overhead. Full feature capabilities of the Web browser such as "Back", "Refresh", and "Open in New Window" may not be supported.
Selecting the boot sequence under the BIOS "Setup" tab does not re-enable boot devices that have been disabled in the System Setup Program, earlier.
The links on the Server Administrator home page may not work after repeated random clicking. To resolve this issue, refresh the browser by pressing <F5> or click the browser "Refresh" button.
All unsecured HTTP requests to Server Administrator receive an invalid response. Server Administrator runs only one instance of the Web server, which is secure. Make all connections through https://<ip address> : <port number>. Any "http://<ip address>: <port number>" request for connection with the server receives an invalid response.
If the web browser used with Server Administrator does not display a page or perform an action, make sure that the browser is in online mode. To go online, perform the following:
o In Internet Explorer, on the menu bar, click "File" and clear the "Work Offline"
option. When "Work Offline" is selected, a check mark is displayed to the left of the option on the "File" menu.
In Internet Explorer, on the menu bar, click "File" and clear the "Work Offline" option. When "Work Offline" is selected, a check mark is displayed to the left of the option on the "File" menu.
If Internet Explorer prompts you to "Work Offline", "Connect", or "Try Again", always select "Connect" or "Try Again". Do not select "Work Offline".
While setting dates in the "Asset Information" section of the Server Administrator home page, the current time is appended to the date. While setting dates with the CLI, the appended time is noon.
C:\program
On some systems, temperature probe values and settings are only supported for whole degrees, not tenths of a degree. On those systems, setting a fractional value for the minimum warning temperature threshold results in the set value being rounded off to the next whole number value. This behavior may cause the minimum warning threshold to have the same value as the minimum failure threshold.
If you close the browser using the "Close" button on the browser or log off from the operating system, the Server Administrator session is not terminated. This session is listed in the Session Management page until the session time out occurs, or DSM SA connection service is restarted, or the operating system is rebooted.
If you change the operating system Time Zone to a new time zone, Server Administrator session management does not display the time in the new time zone specified. Restart Server Administrator to display the accurate time for the time zone in the Session Management page.
DF78425: The Server Administrator Auto Recovery feature may execute the configured action before the time interval when the system is under heavy stress.
The Auto Recovery feature can be set to execute an action (For example, system reboot) to recover a hung system. Since the Auto Recovery timer is now an application-level timer instead of a kernel-level timer, heavy resource stress on the system may result in an inaccurate measurement of a short keep alive interval (less than 120 seconds), and the configured action may be triggered.
The issue is more prevalent in systems that have only one CPU with hyper-threading unsupported/disabled or systems that are subjected to persistent stressful conditions such as, resource depletion and CPU running at 100% usage with significantly more threads than normal usage.
The Auto Recovery feature is not enabled by default. If the Auto Recovery feature has been enabled, increase the System Reset Timer value to at least 120 seconds.
Using Internet Explorer browser, if you install Server Administrator on a system that includes an underscore in its hostname, you must use the IP address of the target system in the browser URL to launch Server Administrator, as Hostnames with underscores are not supported. For example, (assuming Server Administrator is listening on port 1311):
https://192.168.2.3:1311.
For more information, see the following article on the: Microsoft website
http://support.microsoft.com/kb/312461
DF 152755: The Server Administrator GUI does not respond when the alerts log has many events. If the Alert Log contains several entries and if you try to navigate to another page, the Server Administrator GUI may take about 30 seconds to display the content.
DF185770: Primary User Telephone Number does not accept symbols. On Server Administrator, under Asset Information->System Information->Primary User Telephone Number configuration allows only alphanumeric characters.
The selection of default option for front panel LCD in Server Administrator displays the Model Name whereas the default is Service Tag on the physical LCD.
If Server Administrator does not respond or is locked to your selections on the component tree, perform the following steps:
1. Click “Preferences”. The Preferences page appears.
2. Click “Server Administrator”. The items on the front page may respond to your click.
DF277439: Persistence of Configuration and Log File Changes in VMware ESXi.
On systems running the VMware ESXi operating system, the file system is ramdisk. Modifications made to the files within the file system are generally not persistent across reboots, with the exception of designated configuration and log files. These files are updated to the disk periodically and on system shutdown. If the system is reset without a graceful shutdown before the updated to the designated configuration are made and before log files are updated to the disk, the changes are lost.
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