Dell OpenManage Server Administrator Version 6.0.1 Manual

Dell™ OpenManage™

Server Administrator Version 6.0.1

User’s Guide

www.dell.com | support.dell.com

Notes and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, and OpenManage are trademarks of Dell Inc.; Microsoft, Windows, Internet Explorer, Active Directory, Windows Server, and W indows NT are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Java is a trademark or registered trademark of Sun Microsystems, Inc. in the U.S. and other countries; Novell is a registered trademark of Novell, Inc.; SUSE is a registered trademark of Novell, Inc. in the United States and other countries; Intel and Pentium are registered trademarks and Intel386 is a trademark of Intel Corporation; Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the United States and other countries; UNIX is a re gistered trademark of The Open Group in the United States and other countries.

Server Administrator includes software developed by the Apache Software Foundation (www.apache.org). Serv er Administrator utilizes the OverLIB Jav aScript library . This library can be obtained from www.bosrup.com.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

November 2008

Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 9

Overview . . . . . . . . . . . . . . . . . . . . . . . . . 9

Integrated Features

Installation

Updating Individual System Components

Storage Management Service

Instrumentation Service

Remote Access Controller

. . . . . . . . . . . . . . . . . . . . . . . . 12

Logs

Server Administrator Home Page

Introduction

Overview

Server Administrator provides a comprehensive, one-to-one systems management solution in two ways: from an integrated, Web browser-based graphical user interface (GUI) and from a command line interface (CLI) through the operating system. Server Administrator is designed for system administrators to manage systems locally and remotely on a network. Server Administrator allows system administrators to focus on managing their entire network by providing comprehensive one-to-one systems management.

NOTE: For the purposes of Server Administrator, a system can be a stand-alone

system, a system with attached network storage units in a separate chassis, or a modular system consisting of one or more server modules in a modular enclosure.

Server Administrator provides information about:

• Systems that are operating properly and systems that have problems

• Systems that require remote recovery operations

NOTE: For remote recovery, a Dell™ Remote Access Controller must be installed.

Integrated Features

Server Administrator provides easy-to-use management and administration of local and remote systems through a comprehensive set of integrated management services. Server Administrator is the sole installation on the system being managed and is accessible both locally and remotely from the Server Administrator home page. Remotely monitored systems may be accessed by dial-in, LAN, or wireless connections. Server Administrator ensures the security of its management connections through role-based access control (RBAC), authentication, and industry-standard secure socket layer (SSL) encryption.

Introduction 9

Installation

You can install Server Administrator using the Dell™ Systems Management Tools and Documentation DVD. The DVD provides a setup program to install,

upgrade, and uninstall Server Administrator and other managed system software components on your managed system. This DVD also provides a setup program to install, upgrade and uninstall management station software components on your management station. Additionally, you can install Server Administrator on multiple systems through an unattended installation across a network.

For more information on Server Administrator installation/uninstallation see the

Dell OpenManage Software Quick Installation Guide

Dell OpenManage™ Installation and Security User's Guide. You can access these documents either on the Dell Systems Management Tools and Documentation DVD or on the Dell Support website at support.dell.com

NOTE: If you have a modular system, you must install Server Administrator on each

server module that is installed in the chassis.

and the

Updating Individual System Components

To update individual system components, use component-specific Dell Update Packages. Use the Dell Server Updates DVD to view the complete version report and to update an entire system. The Server Update Utility is a DVD-ROM–based application for identifying and applying updates to your server. The Server Update Utility can be downloaded from support.dell.com.

See the Server Update Utility User's Guide for more information about obtaining and using the Server Update Utility (SUU) to update your Dell Systems or to view the updates available for any systems listed in the Repository.

Storage Management Service

The Storage Management Service provides storage management information in an integrated graphical view.

The Storage Management Service of Server Administrator:

• Enables you to view the status of local and remote storage attached to a monitored system

• Supports SCSI, SATA, ATA, and SAS. Does not support Fibre Channel

10 Introduction

• Allows you to perform controller and enclosure functions for all supported RAID and non-RAID controllers and enclosures from a single graphical or command line interface without the use of the controller BIOS utilities

• Protects your data by configuring data redundancy, assigning hot spares, or rebuilding failed drives

• Provides features for configuring storage

For detailed information on the Storage Management Service, see the Dell OpenManage Server Administrator Storage Management User's Guide on the Dell Systems Management tools and Documentation DVD or on the

Dell Support website at support.dell.com.

Instrumentation Service

The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents and allows remote administration of monitored systems, including shutdown, startup, and security.

Remote Access Controller

NOTE: The Remote Access Controller is not available on modular systems. You

must directly connect to the Dell Embedded Remote Access/Modular Chassis Controller (ERA/MC) on a modular system. See the Dell Embedded Remote Access/MC User's Guide for more information.

The Remote Access Controller provides a complete remote system management solution for systems equipped with Dell Remote Access Controller (DRAC) or baseboard management controller (BMC)/Integrated DellRemote Access Controller (iDRAC)solution. The Remote Access Controller provides remote access to an inoperable system, allowing you to get the system up and running as quickly as possible. The Remote Access Controller also provides alert notification when a system is down and allows you to remotely restart a system. Additionally, the Remote Access Controller logs the probable cause of system crashes and saves the most recent crash screen.

Introduction 11

Logs

Server Administrator displays logs of commands issued to or by the system, monitored hardware events, and system alerts. You can view logs on the home page, print or save them as reports, and send them by e-mail to a designated service contact.

Server Administrator Home Page

The Server Administrator home page provides easy-to-set up and easy-to-use Web browser-based system management tasks from the managed system or from a remote host through a LAN, dial-up service, or wireless network. When the Dell Systems Management Server Administrator Connection Service (DSM SA Connection Service) is installed and configured on the managed system, you can perform remote management functions from any system that has a supported Web browser and connection. Additionally, the Server Administrator home page provides extensive, context-sensitive online help.

Obtaining Technical Assistance

If at any time you do not understand a procedure described in this guide or if your product does not perform as expected, help tools are available to assist you. For more information about these help tools, see "Getting Help" in your system's Hardware Owner’s Manual.

Additionally, Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations.

Introduction 15

16 Introduction

What’s New for Version 6.0.1

These are the release highlights of OpenManage Server Administrator:

• Support for new

• Support for the following system components:

– Configuring reporting of additional attributes on front panel LCD

(like system name, MAC address and IP address)

– Reporting presence of iDRAC6 Enterprise and the size of storage, if

present

– Reporting of new PCI devices that are part of

– Display of the CPU turbo mode

– Display of new memory types (DDR3 Registered, DDR3

Unregistered)

– Display of new slot types (PCIe Gen1/2)

– Enabling/disabling Non-Uniform Memory Architecture (NUMA)

during deployment

– Enabling Network Controller-Sideband Interface support on each of

the LOMs on an individual basis for all LOMs

– Reporting memory operating modes (optimizer, mirror, advanced

ECC)

– Configuring AC Power Recovery delay

– Configuring the COM port for serial connection for applicable

platforms starting

– Display of physical NIC attributes and transmit/receive statistics

xx1x

systems.

xx1x

systems

xx1x

systems

What’s New for Version 6.0.1 17

• Enhanced power monitoring support:

– Reporting of power consumption values in BTU (British Thermal

Unit), as well as Watt.

– Support for Peak power headroom and instantaneous headroom

– Support for user-definable power budget cap

– Support for reporting of maximum potential power consumption and

minimum potential power consumption

– Support for reporting input power rating of power supply

– Support for events alerting capability for peak power consumption

– Support for power profiles options - Power economy and performance

modes

• Inclusion of Internet Protocol version 6:

– This release supports IPv6, in addition to IPv4.

NOTE: For the supported operating systems list, see the Dell Systems Software

Support Matrix located at DVD_Drive\docs\readme\PEOSOM on the Dell-provided

media or on the Dell support website at support.dell.com.

18 What’s New for Version 6.0.1

Setup and Administration

Security Management

Server Administrator provides security through role-based access control (RBAC), authentication, and encryption for both the Web-based and command line interfaces.

Role-Based Access Control

RBAC manages security by determining the operations that can be executed by persons in particular roles. Each user is assigned one or more roles, and each role is assigned one or more user privileges that are permitted to users in that role. With RBAC, security administration corresponds closely to an organization's structure.

User Privileges

Server Administrator grants different access rights based on the user's assigned group privileges. The four user levels are: User, Power User, Administrator, and Elevated Administrator.

•

Users

can view most information.

Power Users

• actions are to be taken when a warning or failure event occurs.

•

Administrators

Auto Recovery actions in case a system has a non-responsive operating system, and clear hardware, event, and command logs. also configure the system to send e-mails.

• Elevated Administrators

Server Administrator grants read-only access to users logged in with User privileges, read and write access to users logged in with Power User privileges, and read, write, and administrator access to users logged in with Administrator and

can set warning threshold values and configure which alert

can configure and perform shutdown actions, configure

can view and manage information.

Elevated Administrator

Administrators

privileges. See Table 3-1.

can

Setup and Administration 19

Table 3-1. User Privileges

User Privileges Access Type

View Manage

User Ye s N o

Power User Ye s Ye s

Administrator Ye s Ye s

Elevated Administrator (Linux only)

Privilege Levels to Access Server Administrator Services

Ye s Ye s

Table 3-2 summarizes which user levels have privileges to access and manage Server Administrator services.

Table 3-2. Server Administrator User Privilege Levels

Service User Privilege Level Required

View Manage

Instrumentation U, P, A, EA P, A, EA

Remote Access U, P, A, EA A, EA

Storage Management U, P, A, EA A, EA

Table 3-3 defines the user privilege level abbreviations used in Table 3-2.

Table 3-3. Legend for Server Administrator User Privilege Levels

U User

P Power User

A Administrator

EA Elevated

Administrator

20 Setup and Administration

Authentication

The Server Administrator authentication scheme ensures that the correct access types are assigned to the correct user privileges. Additionally, when the command line interface (CLI) is invoked, the Server Administrator authentication scheme validates the context within which the current process is running. This authentication scheme ensures that all Server Administrator functions, whether accessed through the Server Administrator home page or CLI, are properly authenticated.

Microsoft Windows Authentication

For supported Microsoft® Windows® operating systems, Server Administrator authentication uses Integrated Windows Authentication (formerly called NTLM) to authenticate. This authentication system allows Server Administrator security to be incorporated in an overall security scheme for your network.

Red Hat Enterprise Linux and SUSE Linux Enterprise Server Authentication

For supported Red Hat® Enterprise Linux® and SUSE® Linux Enterprise Server operating systems, Server Administrator uses various authentication methods based on the Pluggable Authentication Modules (PAM) library. Users can log in to Server Administrator either locally or remotely using different account management protocols, such as LDAP, NIS, Kerberos, and Winbind.

NOTE: Server Administrator authentication using Winbind and Kerberos on SUSE

Linux Enterprise Server (Version 9 Service Pack 3) is not supported because the 32-bit compatible libraries for Winbind and Kerberos are not present in the operating system.

Encryption

Server Administrator is accessed over a secure HTTPS connection using secure socket layer (SSL) technology to ensure and protect the identity of the system being managed. Java Secure Socket Extension (JSSE) is used by supported Microsoft Windows, Red Hat Enterprise Linux, and SUSE Linux Enterprise Server operating systems to protect the user credentials and other sensitive data that is transmitted over the socket connection when a user accesses the Server Administrator home page.

Setup and Administration 21

Assigning User Privileges

To ensure critical system component security, assign user privileges to all

™

OpenManage™ software users before installing Dell OpenManage

Dell software. New users can log into Dell OpenManage software using their operating system user privileges.

CAUTION: To protect access to your critical system components, assign a

password to every user account that can access Dell OpenManage software. Users without an assigned password cannot log into Dell OpenManage software on a system running Windows Server 2003 due to the operating system design.

CAUTION: Disable guest accounts for supported Windows operating systems to

protect access to your critical system components. Consider renaming the accounts so that remote scripts cannot enable the accounts using the name.

NOTE: For instructions on assigning user privileges for each supported operating

system, see your operating system documentation.

NOTE: Add new users to the operating system if you want to add users to

OpenManage software. You do not have to create new users from within the OpenManage software.

Adding Users to a Domain on Windows Operating Systems

NOTE: You must have Microsoft Active Directory® installed on your system to

perform the following procedures. See "Microsoft Active Directory" for more information about using Active Directory.

Navigate to

and Computers

In the console tree, right-click you want to add the new user, and then point to

Type the appropriate user name information in the dialog box, and then click

Click

Double-click the icon representing the user that you just created.

Click the

Click

Control Panel→

, and then click

Member of

Add

Administrative Tools→

Active Directory Users

Users

or right-click the container in which

Finish

New→

User

tab.

22 Setup and Administration

Select the appropriate group and click

Click OK, and then click OK again.

Add

New users can log into Dell OpenManage software with the user privileges for their assigned group and domain.

Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems

Administrator access privileges are assigned to the user logged in as root. To create users with User and Power User privileges, perform the following steps.

NOTE: You must be logged in as root or an equivalent user to perform these

procedures.

NOTE: You must have the useradd utility installed on your system to perform these

procedures.

Creating Users

NOTE: For information about creating users and user groups, see your operating

system documentation.

Creating Users With User Privileges

Run the following command from the command line:

useradd -d <

home-directory

> -g <

group

> <

username

where

group

not root

NOTE: If <group> does not exist, you must create it by using the groupadd

command.

Ty p e

passwd <

When prompted, enter a password for the new user.

NOTE: You must assign a password to every user account that can access Server

Administrator to protect access to your critical system components.

username

and press <Enter>.

The new user can now log in to Server Administrator with User group privileges.

Setup and Administration 23

Creating Users With Power User Privileges

Run the following command from the command line:

useradd -d <

NOTE: You must set root as the primary group.

Ty p e

passwd <

When prompted, enter a password for the new user.

NOTE: You must assign a password to every user account that can access

Server Administrator to protect access to your critical system components.

home-directory

username

and press <Enter>.

> -g root <

username

The new user can now log in to Server Administrator with Power User group privileges.

Editing Server Administrator User Privileges on Linux Operating Systems

NOTE: You must be logged in as root or an equivalent user to perform these

procedures.

Open the

Add the following in the file:

User_Name

omarolemap

>[Tab]<

file located at

Host_Name

/etc

>[Tab]<

Rights

Table 3-4 lists the legends for adding the role definition to the

omarolemap

Table 3-4. Legends for adding the role definition in OpenManage Server

file

Administrator

<User_Name> <Host_Name> <Rights>

User Name Host Name Administrator

(+)Group Name Domain User

Wildcard (*) Wildcard (*) User

[Tab]

= \t (tab character)

24 Setup and Administration

Table 3-5 lists the examples for adding the role definition to the

omarolemap

Table 3-5. Examples for adding the role definition in OpenManage Server

<User_Name> <Host_Name> <Rights>

Bob Ahost Poweruser

+root Bhost Administrator

+root Chost Administrator

Bob *.aus.amer.com Poweruser

Mike 192.168.2.3 Poweruser

Save and close the file.

Run the following command from the command line to restart the

file.

Administrator

connection service:

service dsm_om_connsvc restart

NOTE: Make sure that you restart the connection service for the changes to

take effect.

Best Practices while Using the omarolemap File

The following lists the best practices to be considered while working with omarolemap file:

• Do not delete the following default entries in

• root

• +root

•

* Administrator

* Poweruser

* User

omarolemap

file.

• Do not change the

omarolemap

file permissions or file format.

• Server Administrator uses the default operating system user privilege, if a user is degraded in the

• Do not use the loop back address for

omarolemap

file.

<Host_Name>

, for example:

localhost or 127.0.0.1.

Setup and Administration 25

• After the connection services are restarted and the changes do not take effect for

• When file permissions and the entries of the file needs to be rechecked.

• Prefix the

• Server Administrator uses the default operating system user privileges, if there are duplicate entries of user names or user groups along with same

<Host_Name>

•

Space

/etc/omarolemap

omarolemap

Group Name

can also be used as a delimiter for columns instead of

file refer to command log for the errors.

file is copied from one machine to another machine,

with +.

[Tab]

Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems

NOTE: You must be logged in with Administrator privileges to perform this

procedure.

Open the

In the console tree, expand

Click the

Click

Select

A red circle with an X appears over the user name. The account is disabled.

Computer Management

Guest

IUSR

_system name

Action

and point to

Account is disabled

window.

Local Users and Groups

user account.

Properties

and click OK.

and click

Users

Configuring the SNMP Agent

Server Administrator supports the Simple Network Management Protocol (SNMP)—a systems management standard—on all supported operating systems. The SNMP support may or may not be installed depending on your operating system and how the operating system was installed. In most cases, SNMP is installed as part of your operating system installation. An installed supported systems management protocol standard, such as SNMP, is required before installing Server Administrator.

26 Setup and Administration

You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as the Dell OpenManage™ IT Assistant, perform the procedures described in the following sections.

NOTE: The default SNMP agent configuration usually includes a SNMP community

name such as public. For security reasons, change the SNMP community names from their default values. For information about changing SNMP community names, see the appropriate section below. For additional guidelines, see the Securing an SNMP Environment article, dated May 2003, in the Dell Power Solutions magazine. This magazine is also available at www.dell.com/powersolutions.

NOTE: SNMP Set operations are disabled by default in Server Administrator

version 5.2 or later. Server Administrator provides support to enable or disable SNMP Set operations in Server Administrator. You can use the Server Administrator SNMP Configuration page under Preferences or the Server Administrator command line interface (CLI) to enable or disable SNMP Set operations in Server Administrator. For more information about the Server Administrator CLI, see the Dell OpenManage Server Administrator Command Line Interface User's Guide.

NOTE: For IT Assistant to retrieve management information from a system running

Server Administrator, the community name used by IT Assistant must match a community name on the system running Server Administrator. For IT Assistant to modify information or perform actions on a system running Server Administrator, the community name used by IT Assistant must match a community name that allows Set operations on the system running Server Administrator. For IT Assistant to receive traps (asynchronous event notifications) from a system running Server Administrator, the system running Server Administrator must be configured to send traps to the system running IT Assistant.

The following procedures provide step-by-step instructions for configuring the SNMP agent for each supported operating system:

• "Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems"

• "Configuring the SNMP Agent on Systems Running Supported Red Hat Enterprise Linux"

• "Configuring the SNMP Agent on Systems Running Supported SUSE Linux Enterprise Server Operating Systems"

Setup and Administration 27

Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems

Server Administrator uses the SNMP services provided by the Windows SNMP agent. You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as IT Assistant, perform the procedures described in the following sections.

NOTE: See your operating system documentation for additional details on SNMP

configuration.

Enabling SNMP Access By Remote Hosts

Windows Server 2003, by default, does not accept SNMP packets from remote hosts. For systems running Windows Server 2003, you must configure the SNMP service to accept SNMP packets from remote hosts if you plan to manage the system by using SNMP management applications from remote hosts.

To enable a system running the Windows Server 2003 operating system to receive SNMP packets from a remote host, perform the following steps:

Open the

Expand the

Scroll down the list of services until you find

SNMP Service

The

Computer Management

Services and Applications

, and then click

SNMP Service Properties

window.

icon in the window, if necessary.

icon and click

Services

SNMP Service

Properties

window appears.

, right-click

Click the

Select

Security

tab.

Accept SNMP packets from any host

Accept SNMP packets from these hosts

28 Setup and Administration

, or add the remote host to the

list.

Changing the SNMP Community Name

Configuring the SNMP community names determines which systems are able to manage your system through SNMP. The SNMP community name used by management applications must match an SNMP community name configured on the Server Administrator system so that the management applications can retrieve management information from Server Administrator.

Open the

Expand the

Scroll down the list of services until you find

SNMP Service

The

Click the

Computer Management

Services and Applications

, and then click

SNMP Service Properties

Security

tab to add or edit a community name.

To add a community name, click

Community Names

The

SNMP Service Configuration

list.

window.

icon in the window, if necessary.

icon and click

Services

SNMP Service

Properties

window appears.

Add

under the

Accepted

window appears.

, right-click

Type the community name of a system that is able to manage your system (the default is public) in the click

Add

The

SNMP Service Properties

Community Name

window appears.

text box and

To change a community name, select a community name in the

Accepted Community Names

SNMP Service Configuration

The

Make all necessary edits to the community name of the system that is able to manage your system in the then click

The

Click OK to save the changes.

SNMP Service Properties window appears

list and click

Edit

window appears.

Community Name

text box, and

Setup and Administration 29

Enabling SNMP Set Operations

SNMP Set operations must be enabled on the Server Administrator system to change Server Administrator attributes using IT Assistant.

Open the

Expand the

Scroll down the list of services until you find

SNMP Service

The

Click the

Select a community name in the click

The

Set the click

The

Click OK to save the changes.

Configuring Your System to Send SNMP Traps to a Management Station

Computer Management

Services and Applications

, and click

SNMP Service Properties

Security

Properties.

window appears.

tab to change the access rights for a community.

Accepted Community Names

Edit

SNMP Service Configuration

Community Rights

SNMP Service Properties

READ WRITE

window appears.

window.

icon in the window, if necessary.

icon, and then click

SNMP Service

Services

, right-click

window appears.

READ CREATE

list, and

, and

Server Administrator generates SNMP traps in response to changes in the status of sensors and other monitored parameters. You must configure one or more trap destinations on the Server Administrator system for SNMP traps to be sent to a management station.

Open the

Expand the

Scroll down the list of services until you find

SNMP Service

The

Computer Management

Services and Applications

, and click

Properties

SNMP Service Properties

window.

icon in the window, if necessary.

icon and click

Services

SNMP Service

window appears.

, right-click

30 Setup and Administration

+ 102 hidden pages

Dell OpenManage Server Administrator Version 6.0.1 Manual

Introduction

Overview

Integrated Features

Installation

Updating Individual System Components

Storage Management Service

Instrumentation Service

Remote Access Controller

Logs

Server Administrator Home Page

Other Documents You Might Need

Obtaining Technical Assistance

What’s New for Version 6.0.1

Setup and Administration

Security Management

Role-Based Access Control

Authentication

Encryption

Assigning User Privileges

Creating Server Administrator Users for Supported Red Hat Enterprise Linux and SUSE Linux Enterprise Server Operating Systems

Disabling Guest and Anonymous Accounts in Supported Windows Operating Systems

Configuring the SNMP Agent

Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems