Dell OpenManage Network Manager Version 5.1 Quick Reference Guide

Dell OpenManage Network Manager version 5.1

Web Client Guide

Notes, and Cautions

A NOTE indicates important information that helps you make better use of your computer or software.

A CAUTION indicates potential harm to your data or hardware if you proceed as indicated.

____________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, KACE™, FlexAddress™ and Vostro™ are trademarks of Dell Inc. Microsoft

are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat Enterprise

Vista

and Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and/or other countries. Verizon® is a registered

Linux trademark of Verizon Wireless.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

, Windows®, Windows Server®, MS-DOS® and Windows

2012-7 Rev. A01

Contents

1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2 Getting Started with Dell OpenManage Network Manager .15

Why Dell OpenManage Network Manager?. . . . . . . . . . . . . . . . . . . . . . . . . 9

Key Features Networks with Dell OpenManage Network Manager Additional Products Online Help / Filter

. . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . .

. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . .

11 11 12

How to: Use “How To” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

A Note About Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

System Basics

. . . . . . . . . . . . . . . . . . . . . . . . . .

Single Server Sizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Sizing for Standalone Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Network Basics

Authentication

Supported PowerConnect Models

Windows Management Interface

. . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . .

22 24 24 24

Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Installation and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

How to: Set Linux Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Perl

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Starting Web Client

. . . . . . . . . . . . . . . . . . . . . . . .

32 33

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Search Indexes

[My Account]

RCSynergy / [Domain]

Portal > Users and Organizations

. . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . .

34 35 35 36

How to: Add Users and connect them to Roles . . . . . . . . . . . . . . . . 36

How to: Configure Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Public / Private Page Behavior

. . . . . . . . . . . . . . . . . .

How to: Add and Configure User Roles / Permissions . . . . . . . . . . 40

Portal > Roles

Portal > Portal Settings

Portal > [Other]

Redcell > Permission Manager

Redcell > Data Configuration

Redcell > Mediation

Redcell > Filter Management

Server

. . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

41 41 42 42 45 46 48 49

Redcell > Database Aging Policies (DAP). . . . . . . . . . . . . . . . . . . . . . . . . . 50

How to: DAP Workflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Aging Policies Editor

Aging Policies Options

Sub-Policies

Repositories

. . . . . . . . . . . . . . . . . . . . . . . . . . .

Portlet Level Permissions

. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . .

How to: Configure Portlet Permissions . . . . . . . . . . . . . . . . . . . . . . . 59

How to: Configure Resource Level Permissions . . . . . . . . . . . . . . . . . . 59

Quick Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

License Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

How to: Register a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Discovery Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

How to: Discover Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Discovery Profile Editor

. . . . . . . . . . . . . . . . . . . . . .

Managed Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Common Setup Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

SMTP Configuration

Netrestore File Servers

. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . .

3 Portal Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Tooltips

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Refresh

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The Back Button

Show Versions

The Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Status Bar Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chat / Conferencing

Menu Bar

Site Map

Graphs

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Portlets

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Expanded Portlets

How to: Show / Hide / Reorder Columns . . . . . . . . . . . . . . . . . . . . . . 84

How to: Filter Expanded Portlet Displays . . . . . . . . . . . . . . . . . . . . . . 85

Common Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Import / Export

Sharing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

How to: Share a Resource . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Edit Custom Attributes

View as PDF

Ta g

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Audit Trail / Jobs Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Audit Trail Viewer

. . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . .

52 54 55 57 58

69 70

72 72 72 72

76 77 77 77 78 82

86 87

89 90 90

Audit Trail Portlet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Schedules Portlet

. . . . . . . . . . . . . . . . . . . . . . . .

4 Key Portlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Expanded Alarm Portlet

. . . . . . . . . . . . . . . . . . . .

101

Event History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Event Processing Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

How to: Create Event Processing Rules . . . . . . . . . . . . . . . . . . . . . 109

Rule Editor

. . . . . . . . . . . . . . . . . . . . . . . . . . .

111

Event Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Event Definition Editor

. . . . . . . . . . . . . . . . . . . . .

128

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Ta g

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

138

Vendors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

5 Resource Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Container Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Container Manager Expanded

Container View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

How to: Use Containers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Container Editor

. . . . . . . . . . . . . . . . . . . . . . . .

Map Context. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Resource Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

How to: Discover Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Discovery Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Discovery Profile Editor

How to: Edit Discovery Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Managed Resource Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Static Group

Dynamic Group

. . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . .

Managed Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

New Link

Link Discovery

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . .

Equipment Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Performance Indicators

Interfaces

Alarms

Ports

Details

. . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . .

146

148

154

164 165

175 176

179 180 181 181 185

How to: Schedule Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Direct Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

MIB Browser

Te rm in a l

Ping (ICMP)

HTTP / HTTPS

. . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . .

188 190 191 191

Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Port Editor

. . . . . . . . . . . . . . . . . . . . . . . . . . .

194

Report Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

How to: Create a Report Template . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Report Template Editors

. . . . . . . . . . . . . . . . . . . .

196

Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

How to: Generate a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Report Editor

Branding Reports

. . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . .

204 206

6 Visualize My Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

How to: Create a Visualization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Configuring Views

Control and Styles

Data / Node Finder

Layout

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

OVERVIEW

Alarms in Visualizations / Topologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Links in Visualization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . .

208 210 213 216 219

7 File Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

File Server Editor

File Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

How to: Backup Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

How to: Restore Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Configuration Files

Image Repository. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Firmware Image Editor

Configuration Image Editor

Deploy Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

How to: Deploy Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Deploy Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

How to: Restore a single configuration to many target devices . 241

. . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . .

222

229

235 236

8 Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

How to’s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

OpenManage Network Manager Server Statistics. . . . . . . . . . . . . . . . . 244

Resource Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Retention Policies

Monitor Editor

. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . .

248 251

How to: Create an SNMP Interface Monitor . . . . . . . . . . . . . . . . . 262

How to: Create an ICMP Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

How to: Create a Key Metrics Monitor . . . . . . . . . . . . . . . . . . . . . . 264

How to: Create a Monitor Report . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Monitor Options Type-Specific Panels

Scheduling Refresh Monitor Targets

. . . . . . . . . . . . .

. . . . . . . . . . . . . .

266 276

Top [Asset] Monitors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Top Configuration Backups

. . . . . . . . . . . . . . . . . . .

277

Dashboard Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

How to: Create a Simple Dashboard View . . . . . . . . . . . . . . . . . . . 279

Performance Dashboard

Dashboard Editor

. . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . .

279 281

How to: Create a Custom Dashboard View . . . . . . . . . . . . . . . . . . . . . 282

Show Performance Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

How to: Create A Performance Template . . . . . . . . . . . . . . . . . . . . 286

Key Metric Editor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

9 Traffic Flow Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

How does it work?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Setup

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

How to: Use Traffic Flow Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Exporter Registration

. . . . . . . . . . . . . . . . . . . . . .

Traffic Flow Portlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Drill Down

. . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Traffic Flow Analyzer - Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

294

296

299 301

10 Change Management – ProScan . . . . . . . . . . . . . . . . . . . . . .303

How to: Use ProScan / Change Management . . . . . . . . . . . . . . . . . . 303

How to: Configure ProScan Groups . . . . . . . . . . . . . . . . . . . . . . . . . 304

How to: Do Change Management (Example) . . . . . . . . . . . . . . . . . 305

ProScan Portlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Compliance Policy Summary

Creating or Modifying a ProScan Policy

How to: Create Source Group Criteria . . . . . . . . . . . . . . . . . . . . . . . 316

Creating or Modifying ProScan Policy Groups

Change Determination Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Change Determination Process Workflow

How to: Run Change Determination . . . . . . . . . . . . . . . . . . . . . . . . . 329

Change Determination Defaults

. . . . . . . . . . . . . . . . . .

. . . . . . . . . . . .

. . . . . . . . .

. . . . . . . . . . .

. . . . . . . . . . . . . . . . .

308 310

325

327

329

Compliance and Change Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

How to: Report on Change Determination . . . . . . . . . . . . . . . . . . . . 331

11 Storage Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Introducing Storage Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Storage Array Portlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Storage Array Portlet Expanded

General

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . .

334 337

12 Actions and Adaptive CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

Using Adaptive CLI

Actions Portlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

Adaptive CLI Editor

General

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Attributes

Scripts

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Comparison

External Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Seeded Scripts

How to: Create a Monitor for an External Script . . . . . . . . . . . . . . 364

Adaptive CLI Script Language Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

Attributes

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Conditional Blocks

Perl Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

How to: Create Adaptive CLI Example . . . . . . . . . . . . . . . . . . . . . . . . . 369

Scheduling Actions

Active Performance Monitor Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

Adaptive CLI Records Archiving Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

. . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . .

341

348 349 350 355 360

362

366 367

369

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

381

Preface

Dell OpenManage Network Manager can give you automated, consolidated configuration and control of your network’s resources. It is customizable, unifying multiple systems while still communicating with other software systems (like billing) in generic WSDL, XML and SOAP.

OpenManage Network Manager’s runtime features supporting these applications. The OpenManage Network Manager Administration Section of the User Guide and Release Notes for information about changes not covered in this

Administration Section

describes security and some of the

discuss licensing. Consult

Synergy User Guide

Why Dell OpenManage Network Manager?

Dell OpenManage Network Manager’s benefits:

Productive

Discovery and wizard-driven configuration features within minutes of installing Dell OpenManage Network Manager, you can monitor your network.

Easy

Dell OpenManage Network Manager provides the network information you need, and offers advanced capabilities with minimal configuration overhead.

Valuable

Dell OpenManage Network Manager often costs less to use and maintain than most other solutions.

Scalability

You can scale Dell OpenManage Network Manager to almost any size.

Key Features

The following are some key features of Dell OpenManage Network Manager:

Customizable and Flexible Web Portal

You can customize the web portal, even providing custom designed views of your data assigned to individual users. You can even create web portal accounts for departments, geographic areas, or other criteria.

Why Dell OpenManage Network Manager? | Preface

Automate and Schedule Device Discovery

Device discovery populates Dell OpenManage Network Manager’s database and begins network analysis. You can also create network discovery schedules to automatically run Discovery whenever you need them.

Dell OpenManage Network Manager Administration

You can now conduct administrative tasks—adding devices, user accounts, and web portal displays—from a secure console on your network.

Open Integration

Dell OpenManage Network Manager supports industry standards. It comes with an open-source MySQL database. It also uses industry-standard MIBs and protocols, and even lets you install opensource screen elements like Google gadgets to the web portal.

Topology

The OpenManage Network Manager topology screen lets you create multi-layered, fully customizable, web-based maps of your network to track devices wherever they are in your network.

Alarms

You can configure custom alarms to respond to hundreds of possible network scenarios, including multiple condition checks. Dell OpenManage Network Manager’s alarms help you recognize issues before your network users experience productivity losses. Alarms can also trigger actions like email, executing Perl

scripts, paging, SNMP traps, Syslog messaging, and external application execution.

Traps and Syslog

Dell OpenManage Network Manager lets you investigate network issues with traps and Syslog messages. You can use Dell OpenManage Network Manager to set up events / alarms and then receive, process, forward, and send syslog and trap messages.

Reports and Graphs

Dell OpenManage Network Manager comes with many pre-configured reports and graphs to display data from its database. You can archive and compare reports, or automate creating them with Dell OpenManage Network Manager’s scheduler.

Modularity

With additional modules, Dell OpenManage Network Manager can analyze network traffic, manage services and IP address and subnet allocations. OpenManage Network Manager modules save time adding to existing Dell OpenManage Network Manager deployments to add feature functionality without requiring additional standalone software.

Why Dell OpenManage Network Manager? | Preface

Networks with Dell OpenManage Network Manager

Tip

The beginning of network management with Dell OpenManage Network Manager is Discovery Profiles of the resources on a network. After that occurs, you can configure Visualize (topology views), Resource Monitors and Performance Dashboards.

Once you have done these initial steps, Dell OpenManage Network Manager helps you understand and troubleshoot your network. For example: Suppose a OpenManage Network Manager Performance Dashboard displays something you want to troubleshoot. You can right-click the impacted device in the Visualize topology view to access configuration and actions. The color of the icon in this view indicates the highest severity alarm on the device or its sub-components. For example, red indicates a

Displays include right-click access to the Details screen (see Equipment Details on page 178), where you can examine each section of device information and right-click to see further applicable actions. For example right-click to Show Performance, and edit and/or save that view of performance as another Performance Dashboard. Performance can also display portlets that Show Top Talkers (the busiest devices) or Show Key Metrics.

From looking at Performance Dashboards or Top [Asset] Monitors you may conclude some configuration changes made memory consumption spike. Right-click to access resource actions under File Management that let you see the current configuration files on devices, and compare current to previous. You can also back up devices (see Backup Configurations on page 225) and restore previously backed up files (see Restore Configurations on page 227). Finally, you may simply want to Resync (another right-click menu item) to insure the device and your management system are up-to-date.

Critical

alarm.

Alternatively, the Alarms portlet also lets you right-click to expose Alarm Actions.

You can right click for Direct Access – Telnet or Direct Access – MIB Browser to display a command line telnetting to the device, or an SNMP MIB browser to examine SNMP possibilities for it.

The Managed Resources portlet can display the anatomy of a Resource with its right-click actions (see Equipment Details on page 178). Click the plus in the upper right corner to see Managed Resources Expanded. This displays detail or “Snap-in” panels with additional information about a selected resource.

Reports let you take snapshots of network conditions to aid in analysis of trends, and Audit Trail Portlets track message traffic between Dell OpenManage Network Manager and devices.

Additional Products

The following describes how to increase the power of your Dell OpenManage Network Manager installation. While the documents mentioned above describe everything available with Dell OpenManage Network Manager, your installation may provide only a limited subset of those features.

Why Dell OpenManage Network Manager? | Preface

Updating Your License

NOTE:

Tip

How To:

If you have a limited license — for example OpenManage Network Manager may limit discovery to a certain number of devices— then your application does not function outside those licensed limits.

You can purchase additional capabilities, and can update your license for OpenManage Network Manager by putting the updated license file in a convenient directory. Then click

Management

browser ( button. Your updated license should be visible in the

for details.)

If you update your installation from a previous one where you upgraded license, you must also reregister those licenses.

You must restart application server or wait up to 15 minutes before a license modification takes effect. (see Installation and Startup on page 28). Licenses now support three expiration formats: Never, Date certain, and a format that indicates the license will be valid for a number of days after registration.

in the Quick Navigation portlet item to open a screen with a button leading to a file

). Locate the license file, and click the

License Viewer

(See

License

License Viewer on page

Online Help / Filter

Access general online help by clicking appropriate to each portlet appears when you click question mark icon on the portlet title bar.

By default, this opens a separate browser window which is not necessarily always in front of the screen that calls it. Because it is separate, you can arrange the display so the help screen does not conceal the portlet it describes. Click the tabs ( moves to different topics within the helpset.

Use “How To”

Several sections of what follows contain the “How to” instructions for use. These are typically steps to follow to produce the desired result. For a look at all such steps available, refer to the section of the Index.

Why Dell OpenManage Network Manager? | Preface

Help

in the The Dock at the top of the screen. Help

Show

button to display the contents, index and search

Hide

conceals them again), and the

Sometimes your browser’s cache may interfere with help’s correct appearance. If you see a table of contents node without contents, you can often repair it by refreshing the panel or whole screen.

Prev / Next

buttons, or clicking table of contents topics

How to

Feedback

Tip

To provide your input about this software click the OpenManage Network Manager screen. Provide your contact information, enter

New Idea

Dorado Software responds, and often uses customer suggestions in future versions of the software.

s, or a

Problem,

in the screen that appears next, then click

Fee dba ck

link in the lower left corner of the Dell

Questions, Likes,

Send.

A Note About Performance

Dell OpenManage Network Manager is designed to help you manage your network with alacrity. Unfortunately, the devices managed or the networks that communicate with those devices are not always as fast as this software. If discovery takes a long time (it can), often network and device latency is the culprit. You can also optimize installations to be faster (see the recommendations in the Administration Section of the User Guide and queries with filters, but device and network latency limit how quickly your system can respond.

If you use management systems other than this one, you must perform a device level resync before performing configuration actions. Best practice is to use a single management tool whenever possible.

Administration Section

s), and limit device

Feedback | Preface

A Note About Performance | Preface

Getting Started with Dell OpenManage

Tip

Network Manager

Overview

This chapter describes how to install and start Dell OpenManage Network Manager for basic network monitoring and management. For more detailed descriptions of all this software’s features, consult its other manuals (the OpenManage Network Manager Administration Section of the User Guide,

Synergy User Guide, Administration Section

If you want to find something but are unsure about which manual it is in, you can search all text in the Acrobat files in a single directory. You can also click on the blue cross-references to go to the target destination of cross-references in Acrobat, however for such electronic cross-references to the other documents to work, they must be in the same directory. Cross-document links do not work between documents for different versions of this software, but may provide an approximate location to consult.

If you are sure your hardware, software and network is correct and just want to get started immediately, go to Getting Started on page 27.

The Dell OpenManage Network Manager portal delivers powerful solutions to network problems, and, in addition to the OpenManage Network Manager technology documented in the following pages, Dell OpenManage Network Manager offers the following capabilities:

• Message Boards, Blogs, Wikis

• Shared Calendars

• Enterprise Chat / Messaging

• RSS Feeds

• Tagging, Ratings, Comments

The section Server on page 49 describes how to set up some of these features.

and

User Guide

) or the online help.

System Basics

System requirements depend on how you use the application and the operational environment. Your specific network and devices may require something different from the recommendations for typical installations.

Overview | Getting Started with Dell OpenManage Network Manager

Generally, base the minimum configuration of any system on its expected peak load. Your

NOTE:

CAUTION:

installation should spend 95% of its time idle and 5% of its time trying to keep pace with the resource demands.

Upgrading from a Previous Version

When you upgrade your OpenManage Network Manager installation from a previous version, keep the following in mind:

• Upgrading requires a new license to activate new features.

• Performance capabilities have been completely reconfigured. When upgrading from previous versions, you must (re-)create dashboards from scratch.

• The following require manual migration (export, then import) from previous versions: SMTP settings. Some scheduled items.

• You must re-create topologies as Visualizations. (suggestion: take a screenshot)

• Group Operations have been deprecated, replaced by Adaptive CLIs.

• Command monitors must be recreated, and monitors must be re-configured to monitor Adaptive CLIs that run external scripts.

• User Names / Passwords, and User Groups (Roles) are not automatically reassigned and must be created manually.

Supported Operating System Versions

The following are supported operating system versions:

Microsoft Windows

and Web) and Windows Server 2008 (including R2 and Enterprise Edition). This is a 64-bit application, it has been tested for Windows on 64-bit operating system versions.

—The supported operating systems are: Windows 2003 (Standard,Enterprise

Windows Terminal Server is not supported. The installer becomes non-responsive with Data Execution Prevention enabled. This option is disabled by default on Windows Server 2008, but is enabled on a Windows Server 2008 machine running Terminal Server.

• You must disable User Account Control if you are installing Windows Server 2008. Alternatively, you can run application server as service. Another option is to run as administrator on startappserver. In Vista, right click the startappserver icon and select run as administrator.

• Installer may halt when pre-existing bash sessions or cmd sessions are left open. Close all such sessions.

Linux

—This application supports Red Hat (Enterprise version 5.5 or 6.0) Linux, 64-bit only. (See

32-bit Linux Libraries on page 18 for additional requirements)

For Linux, you must install no more than a single instance of MySQL—the one installed with this software. Before you install, remove any MySQL if it exists on your Linux machine.

Overview | Getting Started with Dell OpenManage Network Manager

Linux Installation Best Practices

How you install Linux has an impact on Dell OpenManage Network Manager’s installation. Here are some tested best practices:

• You can install Linux in its Desktop option, or if you select Basic Server (default) - choose additional packages: XWindows, Basic / Core Gnome Desktop without Gnome utilities, although we suspect any Gnome will work).

• Turn off SE Linux in /etc/selinux/config. Change SELINUX=disabled. This typically requires a reboot.

• You must install compatibility library from installation media (so it is compatible with installation)

compat-libstdc++-33.x86_64 3.2.3-69.el6 @InstallMedia.

Also: verify that

/etc/hosts

points to new name-use the following command and you

should see similar output.

[qa@rh6Test Desktop]$ cat /etc/hosts

10.18.0.241rh6Test.localrh6Test# Added by NetworkManager

127.0.0.1localhost.localdomainlocalhost

::1 rh6Test.localrh6Testlocalhost6.localdomain6localhost6

Upgrading on Linux

The following are best practices for upgrading from a previous OpenManage Network Manager version on a Linux machine:

Make sure Red Hat is not installed with a MySql database option (or remove the Linux MySql first).

Ensure you have installed the 32-bit Linux Libraries, as described below.

Verify your previous version’s installation application server starts without excpetions

Back up the database, and any other resources that need manual installation. Consult Release notes for a list of these.

Proceed with the upgrade.

Disable Firewalls

System->Administration->Firewall - You may be prompted to enter the root password; the password dialog may be hidden behind the Firewall Configuration Startup dialog.

Directories and Permissions

Create the directory for the installation:

Open a terminal.

Change to Super User: su <enter> password: []

Create directory and configure its ownership and permissions:

Overview | Getting Started with Dell OpenManage Network Manager

mkdir /opt/

NOTE:

chown [your login name] /opt/[your installation directory]

chmod 775 /opt/[your installation directory]

[your login name] is the original non-root user available when you imported the machine. Replace [your login name] with whichever user you are logged in as or will be installing as.

You may need to change the permissions on the installer in our package in order to give it execute rights. If you have used the shared folder method from above, you can give the Linux installer rights as follows:

chmod uga+x /[Install Media Path]/install/linux_install

Make sure that there is no other

mv /etc/my.cnf /etc/my.cnf.original

my.cnf

file under the

/etc

directory. If there is, do the following:

32-bit Linux Libraries

For Red Hat Enterprise 64 bit installations, you must identify the appropriate package containing 32-bit libtcl8.4.so (for the example below: tcl-8.4.13-3.fc6.i386.rpm for Red Hat).

Do not use any x86_x64 rpms; these would not install the 32-bit libraries.

Any 32-bit tcl rpm that is of version 8.4 and provides libtcl8.4.so works. You can download them from Sourceforge:

rpm -ivh --force tcl-8.4.13-3.fc6.i386.rpm

sourceforge.net

. Download these, then issue the command:

This forces the installation of the 32-bit libraries on a 64-bit system. Ensure that your expect executable in your installation directory is properly linked by issuing the following commands:

[someone@RHEL5-64bit ~]$ which expect

/opt/dorado/oware3rd/expect/linux/bin/expect

[someone@RHEL5-64bit ~]$ ldd /opt/dorado/oware3rd/expect/linux/bin/expect

linux-gate.so.1 => (0xffffe000)

libexpect5.38.so => /opt/dorado/oware3rd/expect/linux/bin/

libexpect5.38.so (0xf7fd2000)

libtcl8.4.so => /usr/lib/libtcl8.4.so (0x0094c000)

libdl.so.2 => /lib/libdl.so.2 (0x0033e000)

libm.so.6 => /lib/libm.so.6 (0x00315000)

libutil.so.1 => /lib/libutil.so.1 (0x00b8d000)

libc.so.6 => /lib/libc.so.6 (0x001ba000)

/lib/ld-linux.so.2 (0x0019d000)

Overview | Getting Started with Dell OpenManage Network Manager

Make sure that

NOTE:

Tip

CAUTION:

libtcl8.4.so

maps to

/lib/libtcl8.4.so

An Alternative for Red Hat

Linux:

Copy

/usr/lib/libtcl8.4.so

from a 32-bit RH system to

/usr/local/lib/32bit

on your 64-bit Red Hat system

As root, execute:

ln –s /usr/local/lib/32bit/libtcl8.4.so /usr/lib/

libtcl8.4.so

Supported Web Browsers

Supported web browsers include:

• Chrome (v 6 and above)

• Safari (v 5 and above)

• Firefox (v 3.6 and above)

• Internet Explorer (v 9 and above)

Screen resolution should equal or exceed 1280 x N pixels. Users running Safari on an Apple machine must modify Java preference to run applets as their own process. Java Preferences are under Applications > Utilities on OSX.

Internet Explorer versions 8 and older display alignment issues, have slower JavaScript and Flash processing, and some transparencies do not work. Other anomalies include non-rounded corners, no alpha rendering, scroll bars in performance indicators, non-working multi-level menus, a too-large OS Images schedule form, and others. To fix these anomalies, install the Chrome plug-in at code.google.com/ chrome/chromeframe/. After it installs, close IE and re-open it. The look and feel should improve.

You can often resolve problems by refreshing the browser’s display.

Opening Dell OpenManage Network Manager, or links originating within it in multiple tabs on multi-tab browsers is not supported. To see “multiple” screens, configure Dell OpenManage Network Manager’s Menu Bar.

You can download and install updates if your browser or version varies from those supported. To have all Dell OpenManage Network Manager functionality, you must also install the latest version of Java (v.1.6 or later) Adobe’s Flash and Adobe’s Acrobat that works with these browsers. Flash for

Overview | Getting Started with Dell OpenManage Network Manager

64-bit browsers is currently a preliminary version, but you can typically run a 32-bit browser even in

NOTE:

Tip

a 64-bit operating system, so Flash features will still be available even if you do not want to run Adobe’s beta software.

If Flash is installed, but the screen still requests it, reload the page in the browser. Also: Your screen must be at least 1250 pixels wide.

When no cursor or focus is onscreen, some browsers interpret backspace as the Previous button.

Single Server Sizing

The following describes hardware and sizing configuration for common Dell OpenManage Network Manager deployments. Before any deployment, administrators should review and understand the different deployment options and requirements. Consider future growth of the network when estimating hardware sizing. You can generally expand modern systems running Dell OpenManage Network Manager by adding more RAM to the host server(s). Selecting expandable hardware may also be critical to future growth. For ease of management, deployments selection best practice is to use the fewest possible servers. Standalone (single server) deployment offer the simplest and easiest management solution. Where high availability (HA) is required, you can produce the simplest deployment with as few as two servers.

Minimum Hardware

The minimum hardware specification describes what Dell OpenManage Network Manager needs at a minimum. In such minimum installations, traffic flowing from the network to OpenManage Network Manager may exceed the capacity of the hardware. When estimating the size of a deployment, it is important to understand the applications configurations in the target environment. Applications that are typically the most demanding of resources are Traffic Flow Analyzer (TFA), Event Management and Performance Monitoring.

REQUIRED Minimum hardware

Supports

• Standalone installations (Single Server) is supported when high-resource demand

RECOMMENDED Minimum hardware:

Supports:

• Standalone installations (non-distributed).

Single Server Sizing | Getting Started with Dell OpenManage Network Manager

applications are used minimally.

—6GB RAM, dual core CPU, 200 GB 7200 RPM Disk.

8GB RAM, quad core CPU, 400 GB 10,000 RPM Disk

Sizing for Standalone Installations

The following are suggested sizing guidelines for your Dell OpenManage Network Manager system.

Operating System / Disks /

Network Size Devices

Application Constraints

RAM / Hardware

64-bit OS with 6GB RAM or 32-bit OS with 4GB

<5 Users <20 <2Mbs Internet egress and a

1:1000 sample rate

RAM

All below are 64-bit OS’s:

8GB RAM, single disk, consumer level PC

12GB RAM, single disk, business level PC

16GB RAM, multi-disk, server level PC

Single-site, less than 10 concurrent users

Single-site, less than 25 concurrent users.

Medium-large network, up to 50 concurrent

<100 <2Mbs Internet egress and a

1:1000 sample rate

< 500 < 10Gbs Internet egress and

a sample rate of 1:1000

< 1,000 < 50Gbs Internet egress and

a sample rate of 1:1000

users

32GB RAM, multi-disk, server level PC,

Large network, up to 100 concurrent users

< 2,000 < 200Gbs Internet egress

and a sample rate of 1:1000 recommend fast disk array or SSD drive array for the many database actions

Assumptions: Servers have at least four cores and are no more than four years old. As memory and usage increases, the number of CPU cores increase. Two cores can work for the most basic installations, but are not recommended.

Each device is equivalent to a L2 or L3 switch with a total of 48 interfaces per device being monitored. For each of devices not being monitored for 48 interfaces, one can add another 50 devices to the overall inventory for ICMP-only monitoring.

Application Constraints are most relevent to Traffic Flow Analysis, Peformance Management, and Event

Management.

Traffic Flow Analysis ratings map to constant throughput divided by sample rate, as in bandwidth / sample rate. 20G / 2000 is easier to manage than 20G / 1000. 20G / 1 is a thousand times more demanding than 20G / 1000. Best practice is to avoid such high sample rates. The bandwidth the hardware your Dell OpenManage Network Manager installation can support is dramatically lower in such cases. Best

Installation Changes to Heap (RAM) Settings

Use defaults: (1 or 2GB application server heap (32 v. 64-bit) 512M database

768M Synergy

3GB application server heap, 2GB database, 1G Synergy

4GB application server heap, 3GB database, 3G Synergy

5G application server heap, 4G database, 4.5G Synergy

10G application server heap, 8G database, 9G Synergy

Sizing for Standalone Installations | Getting Started with Dell OpenManage Network Manager

practice is to sample a maximum of one traffic flow for every 1000 (1:1000). Higher sampling rates

NOTE:

degrade database performance and increase network traffic without adding any significant statistical information.

Performance Management can support 600 inserts per second using a single disk (SSD) Drive. 1 insert = 1 monitored attribute. Expect better performance as you add more drives (and worse performance with slower drives).

Event Management can support a sustained 1200 traps /sec using a single (SSD) drive. Expect better performance as you add more drives (and worse performance with slower drives).

Database memory settings increase as the number of database hits increases. At the 32GB level best practice is to use an SSD drive or fast disk array because of the large number of database actions possible.

You can start and stop the client portion of the software without impacting the application server. Device monitoring stops when you stop the application server or turn off its host machine. The client can also be on a different machine than the application server.

See Starting Web Client on page 33 for more information about using web access to this software.

64-bit

Since Dell OpenManage Network Manager has a web server, demands on 32-bit system resources are near their limits. A standalone 32-bit system with Application server, Web server, and database requires nearly all addressable memory, and is therefore not supported. Applications like Traffic Flow Analyzer and Performance Monitoring require even more memory. For these reasons, and for future scalability, do not install this software on 32-bit systems.

Tablets, phones and iPads

Dell OpenManage Network Manager detects mobile devices and pads. For smaller screens, the Navigation bar collapses to the left hand side and the page only displays a single column. Some limits apply:

• Since touch devices do not support right click, the first time clicking on a row selects it. A repeat click launches a menu displaying the available actions. Click the one you want.

• Charts that require flash may not work (some have HTML5 backup).

• Visualize / Topology is unavailable.

• Phones may limit views further

Network Basics

OpenManage Network Manager communicates over a network. In fact, the machine where you install it must be connected to a network for the application to start successfully. Firewalls, or even SNMP management programs using the same port on the same machine where this software is installed can interfere with communication with your equipment.

Sizing for Standalone Installations | Getting Started with Dell OpenManage Network Manager

Dealing with any network barriers to communicating with OpenManage Network Manager, any

Tip

required initial device configuration to accept management, and managing security measures or firewalls—all are outside the scope of these instructions. Consult with your network administrator to ensure this software has access to the devices you want to manage with the Protocols described below.

One simple way to check connectivity from a Windows machine to a device is to open a command shell

cmd

with Start > Run device responds, it is connected to the network. If not, consult your network administrator to correct this. No useful information comes from disconnected or powered-down devices.

. Then, type

ping [device IP address]

at the command line. If the

Name Resolution

OpenManage Network Manager server requires resolution of equipment names to work completely, whether by host files or domain name system (DNS). The application server cannot respond to hosts with IP addresses alone. The application server might not even be in the same network and therefore the host would be unable to connect.

If your network does not have DNS, you can also assign hostnames in

%windir%\System32\drivers\etc\hosts

you must assign a hostname in addition to an IP address somewhere in the system. Here are some example hosts file contents (including two commented lines where you would have to remove the # sign to make them effective):

# 102.54.94.97 rhino.acme.com # source server

# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

on Windows (

/etc/hosts

in Linux). Here,

Protocols

OpenManage Network Manager uses the following protocols: TCP/IP, SNMP, HTTP/S, UDP Multicast.

Overriding Properties

Dell OpenManage Network Manager lets you fine-tune various features of the application. Rather than lose those changes if and when you upgrade your application, best practice is to override changes. To do this, first change the provided file

overrides.properties.sample

server-overrides.properties

properties within it by uncommenting them, and altering them to fit your needs. The comments in this file provide more information.

You can also override application server-related properties in

\owareapps\installprops\lib\installed.properties

Sizing for Standalone Installations | Getting Started with Dell OpenManage Network Manager

\oware\synergy\conf\server-

, and enable the

Fixed IP Address

NOTE:

OpenManage Network Manager includes a web server and application server which must be installed to hosts with fixed IP addresses or permanently assigned Dynamic Host Control Protocol (DHCP) leases.

If you do change your host’s IP address

To accommodate a changed IP address, first delete the contents of local IP address anywhere it appears in

\owareapps\installprops\lib\installed.properties

oware

Alternatively, in a shell, after running

ipaddresschange -n

If you change your host’s IP address, you must also change the Virtual host IP to the new IP address in Manage > Control Panel > Portal.

If you do change your server’s IP address, you must also change the URL for web client access in your browser.

followed by the new IP address.

to set the environment, you can run

\oware\temp

. Then restart your machine.

. Change your

Authentication

For successful discovery of the resources on your network, this software requires authenticated management access to the device. To get this access, you must provide the correct SNMP community strings, WMI login credentials, and any other command-line (Telnet / SSH) or browser (HTTP/HTTPS) authentication, and SNMP must be turned on, if that is not the device’s default. Some devices require pre-configuration to recognize this management software. Consult your network administrator or the device’s manuals for instructions about how to enable those. See Authentication on page 143 for more.

Supported PowerConnect Models

Refer to release notes for a list of supported devices. You can also look at the HTML files in the SupportedDevices directory of your installation source for information about supported devices and operating systems.

Windows Management Interface

The Windows Management driver currently supports any Windows based operating system that supports the Windows Management Interface (WMI).

Windows Management is always installed on the following operating systems (or later):

• Windows XP Professional (with a browser other than Internet Explorer)

Sizing for Standalone Installations | Getting Started with Dell OpenManage Network Manager

• Windows 2003 All Editions

NOTE:

•Windows Vista

The login credentials must be for an administrator on the installation host for complete functionality. Both this and .NET installation are requirements for any installation managing devices supported by this driver.

This driver supports global group operations.

Discovery may display benign retry warning messages in the application server shell or log. You can safely ignore these.

Prerequisites

Before installing this software to manage other computers with a Windows Management Interface driver (assuming you are installing that driver), if you do not already have it installed, you must download and install the Microsoft .Net framework version 3.0 or later on the application server. For complete functionality, the WMI login for this software must be a login for a domain user who also belongs to the administrator group on the WMI device. Both are requirements for any installation managing WMI devices.

The following are common Windows Base prerequisites:

Credentials

Firewall

License

—You must use administrative credentials to manage the computer system.

— Some firewalls installed on the computer may block Windows Management requests.

Allow those you want to manage. (See Firewall Issues below.)

—Make sure you have the proper Windows Base driver license installed. If you have a Dellonly license and are discovering a non-Dell computer, discovery does not work. Or if you have a Dell license for desktop discover you cannot discover a server.

License come in the following types:

• Major Vendor by Name—For example: Dell, Compaq, HP, Gateway

• Server/Desktop individual license support

• Generic computers—Non-major vendors

• ALL—This gives the driver all capabilities for any computer system

Firewall Issues

Configure the firewall between your server and the Internet as follows:

• Deny all incoming traffic from the Internet to your server.

• Permit incoming traffic from all clients to TCP port 135 (and UDP port 135, if necessary) on your server.

• Open Port 445 (WMI)

Sizing for Standalone Installations | Getting Started with Dell OpenManage Network Manager

• Permit incoming traffic from all clients to the TCP ports (and UDP ports, if necessary) on

NOTE:

your server in the Ports range(s) specified above.

• If you are using callbacks, permit incoming traffic on all ports where the TCP connection was initiated by your server.”

WMI queries will succeed only if you add the User account to local admin group. Refer to the Microsoft knowledgebase articles for the way to do this. For example: Leverage Group Policies with WMI Filters: support.microsoft.com/kb/555253/en-us

For user rights for WMI access, see: www.mcse.ms/archive68-2005541196.html

Web-Based Enterprise Management (WBEM) Driver

The Web-Based Enterprise Management driver currently supports operating systems supporting the Web-Based Enterprise Management interface (WBEM).

WBEM is always installed on the following operating systems versions (and later):

• Red Hat Linux 5.5 or 6.0

• VM Ware (ESX) with WBEM installed.

You can install Web-Based Enterprise Management on some other systems if they do not already use it, but monitored devices must have this installed.

To verify WBEM is running on your system, run the following command: should see a process labelled

Installing WBEM on Red Hat

cimserver

For Red Hat 5, the latest supported release for WBEM is

2.el5_2.1.i386.rpm

and this is what you need to download once you have logged into the

tog-pegasus-2.7.0-

ps-e | grep cim

Red Hat network.

Install this as follows:

rpm -ih tog-pegasus-2.7.0-2.el5_2.1.i386.rpm

Install:

Upgrade:

To determine if wbem is running, run

rpm -Uh tog-pegasus-2.7.0-2.el5_2.1.i386.rpm

ps -ef | grep cimserver

in a shell.

To start | stop | get status of the WBEM service:

tog-pegasus start | stop | status"

If the system is running Fedora, then you can access tog-pegasus updates at this site: admin.fedoraproject.org/pkgdb/packages/name/tog-pegasus

Sizing for Standalone Installations | Getting Started with Dell OpenManage Network Manager

. You

WBEM Prerequisites

NOTE:

CAUTION:

The following are common prerequisites:

Credentials

Firewall

License

• Major Vendor by Name - Such as Dell, Compaq, HP, Gateway.

• Server/Desktop individual license support.

• Generic computers - non-major vendors.

• ALL - this gives the driver all capabilities for any computer system.

—WBEM credentials have a role in discovering the device. Your system must have access to the computer using Administrative only credentials. These are the same credentials as the user installing WBEM on the device.

Telnet / SSH credentials are necessary for other supported applications.

For full functionality, this WBEM device driver requires administrative (root) access. Many devices may only allow root logins on a local console.

In such cases, configure the Telnet/SSH authentication for these devices to login as a nonroot user—and, in Authentication Manager, enter the root user’s password in full device management functionality with root access.

Credentials for Telnet / SSH should have a privilege level sufficient to stop services and to restart the computer system.

— Some firewalls installed on the computer may block Web-Based Enterprise

Management requests. Allow those you want to manage.

—Make sure you have the correct WBEM driver license installed. Licenses come in the

following types:

Enable User Password

in the

Enable User ID

in that same authentication. This enables

field and enter

If you discover an Amigopod host that does not have its SNMP agent turned on, Dell OpenManage Network Manager labels it a WMI or WBEM host rather than an Amigopod host.

Getting Started

The following section outlines the steps in a typical installation and subsequent first use. Because the software described here is both flexible and powerful, this section does not exhaustively describe all the details of available installations. Instead, this Guide refers to those descriptions elsewhere in the OpenManage Network Manager

A typical installation means doing the following:

Getting Started | Getting Started with Dell OpenManage Network Manager

User Guide

or online help.

Installation and Startup

network, or anticipate a large number of web clients, then best practice is to install Dell OpenManage Network Manager as the Administration Section of the User Guide guide instructs.

Administering User Permissions

for users, as you begin to use it. See Control Panel on page 34.

Discovering Resources

want to manage, and model it in the Dell OpenManage Network Manager database. See Discovery Profiles on page 65.

Resource Management

Management in this Guide.

Configuration Management

compare configuration files. See Top Configuration Backups on page 277.

Problem Diagnosis

Network Troubleshooting

OpenManage Network Manager’s performance management capabilities.

Reports

Real-time Diagnosis through Collaboration

Unified View

Finally do not neglect what Common Setup Tasks on page 68 describes.

—Run reports to clarify the state of your network and devices. See Reports on page 200 for

details.

both by sending them messages that display the device conditions of concern, and with online chat within Dell OpenManage Network Manager. See Sharing on page 87, and Status Bar Alerts on page 75 for details.

—You can scale your Dell OpenManage Network Manager installation to handle the

largest, most complex environments with distributed deployment.

below includes instructions for a basic installation. If you have a large

—You can also set up users, device access passwords, and groups

—After you install the application, you must discover the equipment you

—See Managed Resources on page 68, and Chapter 4, Resource

—Use Dell OpenManage Network Manager to backup, restore, and

—See Alarms on page 99 for information about Fault Management.

—See Alarms on page 99, and Chapter 7, Monitoring for details of Dell

—Collaborate with others about network issues,

Installation and Startup

Application server produces the Dell OpenManage Network Manager information for web clients. It monitors devices, and produces the output which the web server then makes available for those web clients. See Linux Prerequisites on page 30 for advice about installing to Linux.

Initiate installation by executing Click through the installation wizard, accepting the license and making the appropriate entries.

During some installations, one screen lets you select the application’s memory size. Best practice is to select the largest available on your hardware while leaving sufficient memory for the operating system.

Installation and Startup | Getting Started with Dell OpenManage Network Manager

win_install.exe

(Windows) or

linux_install

(Linux).

Heap

CAUTION:

Memory on a single machine installation serves the operating system, database and web server. You can configure the selected application server heap memory size any time, with the following properties in \owareapps\installprops\lib\installed.properties:

oware.server.min.heap.size=8192m

oware.server.max.heap.size=8192m

To manually change Dell OpenManage Network Manager web portal heap settings, change the

setenv.sh

JAVA_OPTS="$JAVA_OPTS -Dfile.encoding=UTF8 -Xmx1024m -XX:MaxPermSize=256m"

The file is in directive in front of the line and change the

file:

/opt/dorado/oware/synergy/tomcat-x.x.x/bin

-Xmx[max memory]

setting as appropriate. For

. Add the

export

example, for 8G:

export JAVA_OPTS="$JAVA_OPTS -Dfile.encoding=UTF8 -Xmx8192m -

XX:MaxPermSize=256m"

To manage Windows systems—in single server deployments, you must install this application on a Windows host. In distributed deployments, a mediation server that supports WMI must communicate to managed Windows systems.

Windows installation also installs Internet Information Services (IIS)—formerly called Internet Information Server. That installation does not turn IIS on by default. Do not enable IIS on the host(s) running Dell OpenManage Network Manager.

Also: Do not install if you are logged in as user “admin.”

Installation and startup include:

• Running the installer, responding to its prompts.

•

Starting application server

OpenManage Network Manager command shell, or right-click the server manager tray icon and select installed Dell OpenManage Network Manager as a service

•

Starting web server

OpenManage Network Manager to start it. You can also double-click this icon and automate web server startup.

On Linux start (or stop) the web server with scripts

startportal.sh stop

. In Windows, you can use the

> Start application server

. If this does not auto-start, you can use the

> Synergy Manager

), or right click the web server’s tray icon

startportal.sh start

Start

), or type

button (

startappserver

Start (

Start >

if you have

and that icon is red, not green

Start

button (

Start >

(or

in a

) located in the oware/synergy/tomcat-x.x.x/bin directory.

Installation and Startup | Getting Started with Dell OpenManage Network Manager

•

CAUTION:

NOTE:

CAUTION:

NOTE:

Starting the Client

OpenManage Network Manager and go to the web address

. The client provides the user interface. In Windows, click

> Synergy

hostname:8080

, or after starting the web server, open a browser

where

hostname

is the name of the machine

Start >

running application server (or it’s IP address). See Starting Web Client on page 33 for more information.

If you are using Dell OpenManage Network Manager in an environment with a firewall, ports 8080 and 80 must be open for it to function correctly. If you want to use cut-through outside of your network then ports 8082 – 8089 must be open. Dell OpenManage Network Manager uses the first one available, so typically 8082, but if another application uses 8082, Dell OpenManage Network Manager uses 8083 and so on.

• Start using Dell OpenManage Network Manager as outlined in Getting Started on page 27, or below.

Linux Prerequisites

If you are installing on Linux, you must log in as a non-root user. Linux installation prompts you to run some additional scripts as root.

When installing to Linux, ensure you are installing as a user with the correct permissions, and are in the correct group. You must configure the installation directory so this user and group have all permissions (770, at least). You may install without any universal (“world”) permissions. However, you must create a home directory for the installing user.

All files created during installation respect a umask of 007. All files from setup.jar are 770. Files from ocpinstall -x are set for 660. Bin scripts from ocpinstall -x are 770.

Best practice is to install as the user designated as DBA and admin of the system (

not

root user). If necessary, create the appropriate user and login as this user for running the install program. The installing user must have create privileges for the target directory. By default, this directory is

dell/openmanage/networkmanager

Linux sometimes installs a MySQL database with the operating system. Before you install this application, remove any MySQL if it exists on your Linux machine.

To set the environment correctly for command line functions, after installation, type

etc/.dsienv

Also: This application can run on any Linux desktop environment (CDE, KDE, Gnome, and so on) but the installer will only install shortcuts for CDE.

Installation and Startup | Getting Started with Dell OpenManage Network Manager

in UNIX—[dot][space]/etc/[dot]dsienv) before running the specified command.

oware

(or

. /

+ 358 hidden pages