Page 1
Dell OpenManage Network Manager Version 5.3 Service
Pack 2
Web Client Guide
Page 2
Notes and Cautions
A NOTE indicates important information that helps you make better use of your computer.
A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
____________________
© 2014 Dell Inc.
Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™,
KACE™, FlexAddress™ and Vostro™ are trademarks of Dell Inc. Microsoft
are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat Enterprise Linux
and Enterprise Linux
Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
®
are registered trademarks of Red Hat, Inc. in the United States and/or other countries.
®
, Windows®, Windows Server®, MS-DOS® and Windows Vista®
®
2014-6
Rev. A02
Page 3
Contents
1 Getting Started with Dell OpenManage Network Manager . .7
Why Dell OpenManage Network Manager?. . . . . . . . . . . . . . . . . . . . . . . . . 1
Key Features
Networks with Dell OpenManage Network Manager
Additional Products
Online Help / Filter
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A Note About Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Basics
. . . . . . . . . . . . . . . . . . . . . . . . . .
Single Server Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Sizing for Standalone Installations
Network Basics
Authentication
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13
15
17
Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Base Driver
Supported PowerConnect Models
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . .
Windows Management Instrumentation (WMI) Driver
Web-Based Enterprise Management (WBEM) Driver
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18
19
19
20
Ports Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Protocol Flows
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Ports and Application To Exclude from Firewall
Installed Third Party Applications
. . . . . . . . . . . . . . . . .
Windows Management Instrumentation Ports
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26
27
27
28
Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installation and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Install on Linux
Perl
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting Web Client
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32
38
38
Secure Connections: SSL & HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Enabling Secure SSL
Install on Linux
. . . . . . . . . . . . . . . . . . . . . . . . . .
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39
41
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Admin / [My Account]
[Domain]
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Portal > Users and Organizations
Public / Private Page Behavior
Portal > Roles
Portal > Portal Settings
Portal > [Other]
Redcell > Permission Manager
Redcell > Data Configuration
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44
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48
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51
52
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55
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4
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8
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Redcell > Filter Management
Redcell > Application Settings
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56
57
Redcell > Database Aging Policies (DAP). . . . . . . . . . . . . . . . . . . . . . . . . . 58
Aging Policies Editor
Aging Policies Options
Sub-Policies
Repositories
Server
. . . . . . . . . . . . . . . . . . . . . . . . . . .
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61
63
63
64
67
LDAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
LDAP Portal Settings
. . . . . . . . . . . . . . . . . . . . . . .
70
Configuring Pages and User Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Page Level Permissions
Portlet Level Permissions
. . . . . . . . . . . . . . . . . . . . .
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72
74
Quick Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Network Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Ping Tool
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MIB Browser Tool
Direct Access Tool
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78
79
79
License Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
License Expiration Warning Alarms
. . . . . . . . . . . . . . . .
81
Discovery Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Incomplete Discovery
. . . . . . . . . . . . . . . . . . . . . .
86
Managed Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Common Setup Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Password Reset
SMTP Configuration
Netrestore File Servers
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87
88
90
Deploying and Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Deploy Files
Extensions
.ocp and .ddp files
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Localizing Message Files
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91
91
91
91
2 Portal Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Tooltips
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Refresh
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Back Button
Shift+Click
Show Versions
The Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Status Bar Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Chat / Conferencing
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93
94
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94
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99
iv
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Menu Bar
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100
See How to: Create a new Page and Rearrange Pages on page 73 for more
information
.Site Map
Graphs / Tooltips
Portlets
Expanded Portlets
Locating Portlets
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101
101
101
102
106
109
Common Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Import / Export
Sharing
Edit Custom Attributes
View as PDF
Ta g
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109
110
112
113
114
Audit Trail / Jobs Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Audit Trail Portlet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Schedules Portlet
. . . . . . . . . . . . . . . . . . . . . . .
120
3 Key Portlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Expanded Alarm Portlet
Alarm Editor
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . .
Audible Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Adding Custom MP3 Sounds
. . . . . . . . . . . . . . . . . .
Event History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Event Processing Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Rule Editor
. . . . . . . . . . . . . . . . . . . . . . . . . . .
Event Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Event Definition Editor
. . . . . . . . . . . . . . . . . . . . .
Alarm Propagation to Services and Customers: What Happens
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Vendors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
.
126
131
133
139
158
167
4 Resource Management and Reports . . . . . . . . . . . . . . . . . . . 177
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Resource Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Discovery Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Discovery Profile Editor
. . . . . . . . . . . . . . . . . . . . .
Managed Resource Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Static Group
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183
193
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Dynamic Group
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194
Managed Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Links. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
New Link
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Link Discovery
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207
208
Search by IP or Mac Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Equipment Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Direct Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
MIB Browser
Te rm in a l
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Ping (ICMP)
HTTP / HTTPS
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214
216
217
218
Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Port Editor
. . . . . . . . . . . . . . . . . . . . . . . . . . .
221
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Report Templates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Report Template Editors
. . . . . . . . . . . . . . . . . . . .
224
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Report Editor
. . . . . . . . . . . . . . . . . . . . . . . . . .
Branding Reports
Group Reports
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User Login Report
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235
237
238
239
5 Display Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241
Context
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Container Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Container Editor
Container View
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Map Context. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Maps and Containers Together
Using Nokia Maps
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Visualize My Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Configuring Views
Tools
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Design Tools
Linked View
View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Properties and Settings > Layouts Tab
Properties and Settings > Properties
Legend Tab
Top-Level Nodes Tab
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242
244
247
251
253
255
257
259
260
261
262
263
265
266
266
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Page 7
Alarms in Visualizations / Topologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Links in Visualization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Visualizer Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
6 File Server / File Management . . . . . . . . . . . . . . . . . . . . . . . . . 269
File Server Editor
Recommended Windows File Servers
File Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Configuration Files
Image Repository. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Firmware Image Editor
Configuration Image Editor
Deploy Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Deploy Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
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270
271
278
283
284
7 Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Performance and Monitors
Application Server Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Resource Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Retention Policies
Monitor Editor
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. . . . . . . . . . . . . . . . . . . . . . . . .
Self Management / Self Monitoring: Default Server Status Monitor 313
Monitor Options Type-Specific Panels
Scheduling Refresh Monitor Targets
Top N [Assets] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Top Configuration Backups
Dashboard Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Performance Dashboard
Dashboard Editor
. . . . . . . . . . . . . . . . . . . . . . . .
Show Performance Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
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291
300
302
317
328
331
334
335
8 Traffic Flow Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .347
How does it work?
Setup
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exporter Registration
Traffic Flow Portlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Drill Down
Search
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Traffic Flow Snapshot
Traffic Flow Analyzer - Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
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348
349
350
354
355
356
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Page 8
9 Change Management / ProScan . . . . . . . . . . . . . . . . . . . . . . .359
ProScan Portlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Compliance Policy Summary
Creating or Modifying a ProScan Policy
Creating or Modifying ProScan Policy Groups
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . .
. . . . . . . . .
364
365
381
Change Determination Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Change Determination Process Workflow
. . . . . . . . . . .
Triggering Change Management and ProScan
Change Determination Defaults
. . . . . . . . . . . . . . . . .
. . . . . . . . .
383
384
387
Compliance and Change Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
10 Actions and Adaptive CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . .393
Using Adaptive CLI
Actions Portlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395
Adaptive CLI Editor
General
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Attributes
Scripts
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Comparison
External Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Seeded External Scripts
Adaptive CLI Script Language Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Attributes
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conditional Blocks
Perl Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Monitoring Upload / Download Speeds
Regular Expression Testing
Scheduling Actions
Active Performance Monitor Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440
Troubleshooting Adaptive CLI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448
Adaptive CLI Records Aging Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449
. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . .
394
400
400
402
408
413
416
418
419
434
438
439
viii
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Dell OpenManage Network Manager can give you automated, consolidated configuration and
control of your network’s resources. It is customizable, unifying multiple systems while still
communicating with other software systems (like billing) in generic WSDL, XML and SOAP.
OpenManage Network Manager’s
runtime features supporting these applications. Consult Release Notes for information about
changes not covered in this
first chapter of theUser Guide
User Guide
.
describes security and some of the
Why Dell OpenManage Network Manager?
Dell OpenManage Network Manager’s benefits:
Productive
Discovery and wizard-driven configuration features within minutes of installing Dell OpenManage
Network Manager, you can monitor your network.
Easy
Dell OpenManage Network Manager provides the network information you need, and offers
advanced capabilities with minimal configuration overhead.
Preface
Valuable
Dell OpenManage Network Manager often costs less to use and maintain than most other
solutions.
Scalability
You can scale Dell OpenManage Network Manager to almost any size.
LinkLight
www.doradosoftware.com/thelinklight/
developed to provide users with useful information, tools and valuable resources related to
OpenManage Network Manager network management solutions.
Online Community
is a community site that OpenManage Network Manager
Why Dell OpenManage Network Manager? |
1
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Key Features
The following are some key features of Dell OpenManage Network Manager:
Customizable and Flexible Web Portal
You can customize the web portal, even providing custom designed views of your data assigned to
individual users. You can even create web portal accounts for departments, geographic areas, or
other criteria.
Automate and Schedule Device Discovery
Device discovery populates Dell OpenManage Network Manager’s database and begins network
analysis. You can also create network discovery schedules to automatically run Discovery whenever
you need them.
Dell OpenManage Network Manager Administration
You can now conduct administrative tasks—adding devices, user accounts, and web portal
displays—from a secure console on your network.
Open Integration
Dell OpenManage Network Manager supports industry standards. It comes with an open-source
MySQL database, and supports using Oracle databases. It also uses industry-standard MIBs and
protocols, and even lets you install open-source screen elements like Google gadgets to the web
portal.
Topology
The OpenManage Network Manager topology screen lets you create multi-layered, fully
customizable, web-based maps of your network to track devices wherever they are in your network.
Alarms
You can configure custom alarms to respond to hundreds of possible network scenarios, including
multiple condition checks. Dell OpenManage Network Manager’s alarms help you recognize issues
before your network users experience productivity losses. Alarms can also trigger actions like email,
executing Perl scripts, paging, SNMP traps, Syslog messaging, and external application execution.
Traps and Syslog
Dell OpenManage Network Manager lets you investigate network issues with traps and Syslog
messages. You can use Dell OpenManage Network Manager to set up events / alarms and then
receive, process, forward, and send syslog and trap messages.
2
Why Dell OpenManage Network Manager? |
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Reports and Graphs
NOTICE
Dell OpenManage Network Manager comes with many pre-configured reports and graphs to
display data from its database. You can archive and compare reports, or automate creating them
with Dell OpenManage Network Manager’s scheduler.
Modularity
With additional modules, Dell OpenManage Network Manager can analyze network traffic,
manage services and IP address and subnet allocations. OpenManage Network Manager modules
save time adding to existing Dell OpenManage Network Manager deployments to add feature
functionality without requiring additional standalone software.
Networks with Dell OpenManage Network Manager
The beginning of network management with Dell OpenManage Network Manager is Discovery
Profiles of the resources on a network. After that occurs, you can configure
(topology views), Resource Monitors and Performance Dashboards.
Once you have done these initial steps, Dell OpenManage Network Manager helps you understand
and troubleshoot your network. For example: Suppose a OpenManage Network Manager
Performance Dashboard displays something you want to troubleshoot. You can right-click the
impacted device in the
The color of the icon in this view indicates the highest severity alarm on the device or its subcomponents. For example, red indicates a
Displays include right-click access to the Details screen (see Equipment Details on page 210),
where you can examine each section of device information and right-click to see further applicable
actions. For example right-click to Show Performance, and edit and/or save that view of
performance as another Performance Dashboard. Performance can also display portlets that Show
Top Talkers (the busiest devices) or Show Key Metrics.
From looking at Performance Dashboards or Top N [Assets] you may conclude some configuration
changes made memory consumption spike. Right-click to access resource actions under
Management
previous. You can also back up devices (see Backup Configurations on page 274) and restore
previously backed up files (see Restore Configurations on page 276). Finally, you may simply want
to Resync (another right-click menu item) to insure the device and your management system are
up-to-date.
that let you see the current configuration files on devices, and compare current to
Visualize My Network
Critical
topology view to access configuration and actions.
alarm.
Visualize My Network
File
Alternatively, the Alarms portlet also lets you right-click to expose Alarm Actions.
You can right click for Direct Access – Telnet or Direct Access – MIB Browser to display a command
line telnetting to the device, or an SNMP MIB browser to examine SNMP possibilities for it.
Why Dell OpenManage Network Manager? |
3
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The Managed Resources portlet can display the anatomy of a Resource with its right-click actions
NOTE:
(see Equipment Details on page 210). Click the plus in the upper right corner to see Managed
Resources Expanded. This displays detail or “Snap-in” panels with additional information about a
selected resource.
Reports let you take snapshots of network conditions to aid in analysis of trends, and
Portlet
s track message traffic between Dell OpenManage Network Manager and devices.
Audit Trail
Additional Products
The following describes how to increase the power of your Dell OpenManage Network Manager
installation. While the documents mentioned above describe everything available with Dell
OpenManage Network Manager, your installation may provide only a limited subset of those
features.
Updating Your License
If you have a limited license — for example OpenManage Network Manager may limit discovery to
a certain number of devices— then your application does not function outside those licensed
limits.
You can purchase additional capabilities, and can update your license for OpenManage Network
Manager by putting the updated license file in a convenient directory. Then click
Management
browser (
button. Your updated license should be visible in the
81
for details.)
in the Quick Navigation portlet item to open a screen with a button leading to a file
Register License: Select File
). Locate the license file, and click the
License Viewer
(See
License
Register License
License Viewer on page
If you update your installation from a previous one where you upgraded license, you must also install
new licenses.
Licenses now support three expiration formats: Never, Date certain, and a format that indicates the
license will be valid for a number of days after registration.
Online Help / Filter
Access general online help by clicking
appropriate to each portlet appears when you click question mark icon on the portlet title bar.
4
Why Dell OpenManage Network Manager? |
Help
in the
The Dock
at the top of the screen. Help
Page 13
By default, this opens a separate browser window which is not necessarily always in front of the
NOTICE
How To:
NOTICE
screen that calls it. Because it is separate, you can arrange the display so the help screen does not
conceal the portlet it describes. Click the
tabs (
Hide
conceals them again), and the
moves to different topics within the helpset.
Sometimes your browser’s cache may interfere with help’s correct appearance. If you see a table of
contents node without contents, you can often repair it by refreshing the panel or whole screen.
Show
button to display the contents, index and search
Prev / Next
buttons, or clicking table of contents topics
Use “How To”
Several sections of what follows contain the “How to” instructions for use. These are typically steps
to follow to produce the desired result. For a look at all such steps available, refer to the
section of the Index.
How to
A Note About Performance
Dell OpenManage Network Manager is designed to help you manage your network with alacrity.
Unfortunately, the devices managed or the networks that communicate with those devices are not
always as fast as this software. If discovery takes a long time (it can), often network and device
latency is the culprit. You can also optimize installations to be faster (see the recommendations in
the first chapter of the
with filters, but device and network latency limit how quickly your system can respond.
User Guide
and
first chapter of theUser Guide
s), and limit device queries
If you use management systems other than this one, you must perform a device level resync before
performing configuration actions. Best practice is to use a single management tool whenever possible.
A Note About Performance |
5
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6
A Note About Performance |
Page 15
Getting Started with Dell OpenManage
NOTICE
Network Manager
This chapter describes how to install and start Dell OpenManage Network Manager for basic
network monitoring and management. For more detailed descriptions of all this software’s features,
consult its other manuals (the OpenManage Network Manager first chapter of the
OMNM User Guide, first chapter of theUser Guide
If you want to find something but are unsure about which manual it is in, you can search all text in the
Acrobat files in a single directory. You can also click on the blue cross-references to go to the target
destination of cross-references in Acrobat, however for such electronic cross-references to the other
documents to work, they must be in the same directory. Cross-document links do not work between
documents for different versions of this software, but may provide an approximate location to consult.
If you are sure your hardware, software and network is correct and just want to get started
immediately, go to Getting Started on page 28.
The Dell OpenManage Network Manager portal delivers powerful solutions to network problems,
and, in addition to the OpenManage Network Manager technology documented in the following
pages, Dell OpenManage Network Manager offers the following capabilities:
• Message Boards, Blogs, Wikis
• Shared Calendars
• Enterprise Chat / Messaging
• RSS Feeds
• Tagging, Ratings, Comments
Because many capabilities are only indirectly related to Dell OpenManage Network Manager’s
operation, this guide does not cover them comprehensively. The section Server on page 67
describes how to set up some of these features.
and
User Guide
) or the online help.
User Guide
,
3
Troubleshooting
Suggested mini-troubleshooting steps:
1
Refresh the browser. If that doesn’t work,
2
Stop and start the web server and/or application server. Command lines for this:
startappserver / stopappserver
| Getting Started with Dell OpenManage Network Manager
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For Windows, to start the web server manager:
X.X.X\bin\startsynergy.
/etc/init.d/synergy start / /etc/init.d/synergy stop
3
Clear the browser’s cache (Firefox in particular loves persistent old pages), then refresh.
4
Stop and start the browser.
5
If all else fails: Reboot the host and re-start the application server, web server and browser.
For Li n ux.
oware\synergy\tomcat-
When troubleshooting (or contacting technical support), you may find pertinent information in
logs located in the following directories:
..\oware\jboss-3.0.8\server\oware\log
..\oware\temp\soniqmq.log
..\app_setup.log
..\db_setup.log
You can also run
script creates a
logs.jar
getlogs
logs.jar
to
oware\temp. logs.jar
from a command line. The
file in the root installation directory, and moves any existing copy of
getlogs
script packages relevant logs. This
compresses all logs necessary for troubleshooting. Read
the jar yourself, or forward this jar to technical support to help troubleshoot.
System Basics
System requirements depend on how you use the application and the operational environment.
Your specific network and devices may require something different from the recommendations for
typical installations.
Generally, base the minimum configuration of any system on its expected peak load. Your
installation should spend 95% of its time idle and 5% of its time trying to keep pace with the
resource demands.
Upgrading from a Previous Version
When you upgrade your OpenManage Network Manager installation from a previous version, keep
the following in mind:
Operating System Upgrade
If your operating system is not supported in the upgrade version, upgrade to a supported operating
system before upgrading Dell OpenManage Network Manager. The way to do this is to do the
following:
• Back up the database.
• Upgrade the operating system.
• Install the original Dell OpenManage Network Manager on the new operating system.
• Restore the database.
8
| Getting Started with Dell OpenManage Network Manager
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• Proceed with the installation / upgrade of Dell OpenManage Network Manager.
See Database Backup on page 65 and Restoring Databases on page 66 for details.
General Advice
• Make sure you log out of the operating system between installations.
• Upgrading requires a new license to activate new features.
• Close any open browsers when upgrading.
• The following require manual migration (export, then import) from previous versions: SMTP
settings, some scheduled items. Some schedules may require deletion / re-making. If you open
them and they are blank, use this method.
• You must re-create topologies as Visualizations. (suggestion: take a screenshot)
• Group Operations have been deprecated, replaced by Adaptive CLI.
• The default password policy puts no restrictions on password length.
• Adaptive CLI with Perl scripts must contain valid Perl under the “strict” pragma (use strict;).
If you import or migrate from a previous version a Perl script that does not pass this “strict”
criterion, you must rewrite it for “strict” compliance before it can be successfully edited or
copied.
• Any configured color changes to the portal may not persist and must be re-made manually.
Similarly, customized page layouts or page order may not persist and you must typically rearrange them manually.
Handling Missing Users
If you have upgraded your Dell OpenManage Network Manager installation, users and/or their role
associations may not appear. You can fix this by going to one of the following screens:
Roles > Administrator > Actions > Assign members.
Roles > Power users > Actions > Assign members.
Roles > [ROLENAME] > Actions > Assign members.
Then click
Update associations.
Supported Operating System Versions
The following are supported operating system versions:
Microsoft Windows
Windows Vista (Business or Ultimate) forward, with their latest service packs. The supported
operating systems include: Windows 2008 (including R2), Enterprise Edition, Windows
Vista, Windows 7 (Business or better) and Windows 2012.
To install on Windows 2012, click the win_install.exe file (not the shortcut, but the file in
Disk1\instdata directory), and select the
compatibility mode for ...
—This application supports most 64-bit Windows operating systems from
Compatibility
tab. Check
Run this program in
then select either Windows 7 or Vista. Command line installations
| Getting Started with Dell OpenManage Network Manager
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are supported without any compatibility issues. Do likewise if you must uninstall (find the
NOTE:
CAUTION:
CAUTION:
NOTICE
uninstall program and run it in compatibility mode).
Windows 2008 R2 Enterprise may indicate a PermGen size problem.Workaround: Increase PermGen size
in the Synergy Network Management Properties’ Java tab from the tray icon (XX:MaxPermSize=512m).
Increase the specified memory from from 256m to 512m, then Stop Service and Start Service after rightclicking the tray icon. This is a known issue for Windows 2008, not Dell OpenManage Network Manager.
• Windows Terminal Server is not supported. The installer becomes non-responsive with Data
Execution Prevention enabled. This option is disabled by default on Windows Server 2008,
but is enabled on a Windows Server 2008 machine running Terminal Server.
• You must disable User Account Control if you are installing on Vista or Windows Server 2008.
Alternatively, you can run application server as service. Another option is to run as
administrator on startappserver. In Vista, right click the startappserver icon and select run as
administrator.
• Installer may halt when pre-existing bash sessions or cmd sessions are left open. Close all such
sessions before installing.
The Dell OpenManage Network Manager’s installer does not validate operating systems, so it allows
installation on unsupported operating systems
Linux
—This application supports Red Hat (Enterprise version 6.2) Linux, 64-bit only, and 64-bit
CentOS (6.2). See Install on Linux on page 41 for more about how to improve your Linux
experience.
10
For Linux, you must install no more than a single instance of MySQL—the one installed with this
software. Before you install, remove any MySQL if it exists on your Linux machine. Make sure to remove
or rename the my.cnf file for that previous installation. If it is on the path, it can interfere with the correct
operation of Dell OpenManage Network Manager. The origin of the configuration in the several my.cnf
files on Linux is /opt/dorado/oware3rd/mysql/5.0.51-pc-linux-i686-64/my.cnf, so be sure to alter that one if
you are reconfiguring OpenManage Network Manager’s MySql.
To determine your Linux system’s version, run the following at a command prompt:
cat /etc/redhat-release
| Getting Started with Dell OpenManage Network Manager
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VMware
NOTE:
NOTICE
—Dell OpenManage Network Manager supports the above operating systems on VMware
virtual machines. We test Dell OpenManage Network Manager primarily on Windows
2008R2 and Redhat on virtual machines. For a more extensive discussion of using VMware,
see the first chapter of the
Windows handles upgrading the Windows operating system. Best practice is to export the database,
upgrade the operating system, then upgrade Dell OpenManage Network Manager. See Upgrading from a
Previous Version on page 8 and Upgrade on Linux on page 35 for more details about such upgrades.
User Guide
.
Supported Web Browsers
Supported web browsers include:
• Chrome (v 22 and above)
• Safari (v 6 and above)
• Firefox (v 12 and above)— Some pop-ups may not appear in v. 14 and later.
• Internet Explorer (v 9 and above)
Internet Explorer versions 8 and older have display alignment issues, have slower JavaScript
and Flash processing, and some transparencies do not work. Other anomalies include nonrounded corners, no alpha rendering, scroll bars in performance indicators, non-working
multi-level menus, a too-large OS Images schedule form, and others. To fix these anomalies,
install the Chrome plug-in you can download from the internet. After it installs, close IE and
re-open it. The look and feel should improve.
Internet Explorer 9 or above, if set up in compatibility mode with Internet Explorer 7 or
Internet Explorer 8 has difficulties rendering the user interface.
Screen resolution must equal or exceed 1280 x 1024 pixels. Users running Safari on an Apple
machine must modify Java preference to run applets as their own process. Java Preferences are
under Applications > Utilities on OSX.
You can download and install updates if your browser or version varies from those supported. To
have all Dell OpenManage Network Manager functionality, you must also install the latest version
of Java (v.1.6 or later) Adobe’s Flash and Adobe’s Acrobat that works with these browsers. Flash for
64-bit browsers is currently a preliminary version, but you can typically run a 32-bit browser even in
a 64-bit operating system, so Flash features will still be available even if you do not want to run
Adobe’s beta software. If Flash is installed, but the screen still requests it, reload the page in the
browser. Install the latest Flash. Also: Your screen must be at least 1250 pixels wide.
When no cursor or focus is onscreen, some browsers interpret backspace as the Previous button. Also:
Some browsers (Firefox) retain cached pages past their usefulness. To reload a page without cache, for
Firefox, hold Shift while clicking the reload button. You can also use Ctrl+Shift+R or Ctrl+F5 to do this. That
said, recent Firefox builds have still retained cache even after applying those remedies. Your mileage
may vary, but Chrome (or Internet Explorer with the Chrome plug-in) functions correctly now.
| Getting Started with Dell OpenManage Network Manager
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Best practice/Web portal /Multitasking
You can open multiple tabs to different managers in OpenManage Network Manager. In most cases
this does not cause any issues for read–only browsing of data. Opening multiple tabs is not
recommend when creating, editing or deleting. In these scenarios there may be cases where
Web session information may not be reported back correctly and task completion may appear to
never finish. One example is a job status updates. In this case a job may be submitted and it will
appear to be stuck “running” when in reality it has already finished but the status has not updated
in the browser session. When this occurs the user can manually click the refresh button on the job
status window to manually force and update. It is not productive to watch a long running process in
the job status. The recommended process is to close the job status window and move on to other
tasks. The “My Alerts” feature will alert the user when they have a completed job status.
Single Server Hardware
The following describes hardware and sizing configuration for common Dell OpenManage Network
Manager deployments. Before any deployment, best practice is to review and understand the
different deployment options and requirements. Consider future growth of the network when
estimating hardware sizes. You can often expand modern systems running Dell OpenManage
Network Manager by adding more RAM to the host server(s). Selecting expandable hardware may
also be critical to future growth. For ease of management, deployments selection best practice is to
use the fewest possible servers.
Minimum Hardware
The minimum hardware specification describes the least of what Dell OpenManage Network
Manager needs. In such minimum installations, traffic flowing from the network to OpenManage
Network Manager may exceed the capacity of the hardware. When estimating the size of a
deployment, it is important to understand the applications configurations in the target
environment. For example, the most resource-intensive, demanding applications are typically
Traffic Flow Analyzer (TFA), Event Management and Performance Monitoring.
REQUIRED Minimum hardware
RPM Disk.
Supports
• Standalone installations (Single Server) are supported when you use high-resource demand
RECOMMENDED Minimum hardware:
Supports:
• Standalone installations
:
applications minimally.
GB 10,000 RPM Disk
—6GB RAM, dual core CPU, 3.0GHz or better, 200 GB 7200
8GB RAM, quad core CPU (3.0GHz or better), 400
12
Single Server Hardware | Getting Started with Dell OpenManage Network Manager
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CAUTION:
The above assumes you have dedicated a host to OpenManage Network Manager alone. Other
applications may compete for ports or other resources and can impair the system’s performance.
Even OpenManage Essentials should not be on the same machine as Network Manager.
Sizing for Standalone Installations
The following are suggested sizing guidelines for your Dell OpenManage Network Manager system.
2
Operating System / Disks /
RAM / Hardware
64-bit OS with 6GB RAM
All below are 64-bit OS’s:
8GB RAM, single disk,
consumer level PC
12GB RAM, single disk,
business level PC
16GB RAM, multi-disk,
server level PC
32GB RAM, multi-disk,
server level PC,
recommend fast disk array
or SSD drive array for the
many database actions
Network Size Devices
Application Constraints
<5 Users <20 <2Mbs Internet egress and a
1:1000 sample rate
Single-site, less than 10
concurrent users
Single-site, less than 25
concurrent users.
Medium-large network,
up to 50 concurrent
<100 <2Mbs Internet egress and a
1:1000 sample rate
< 500 < 10Gbs Internet egress and
a sample rate of 1:1000
< 1,000 < 50Gbs Internet egress and
a sample rate of 1:1000
users
Large network, up to
100 concurrent users
< 2,000 < 200Gbs Internet egress
and a sample rate of 1:1000
3
Installation Changes to
Heap (RAM) Settings
Use defaults: (1 or 2GB
application server heap (32
v. 64-bit) 512M database
768M Synergy
3GB application server
heap, 2GB database, 1G
Synergy
4GB application server
heap, 3GB database, 3G
Synergy
5G application server heap,
4G database, 4.5G Synergy
10G application server
heap, 8G database, 9G
Synergy
4
,
1
Assumptions: Servers have at least four cores (3.0GHz or better) and are no more than four years old. As
memory and usage increases, the number of CPU cores needs to increase. Two cores can work for the
most basic installations, but such configurations are not recommended.
2
Each device mentioned here is equivalent to a L2 or L3 switch with a total of 48 interfaces per device
being monitored. For each device not being monitored for 48 interfaces, you can add another 50 devices
to the overall inventory for ICMP-only monitoring.
3
Application Constraints are most relevant to Traffic Flow Analysis, Performance Management, and
Event Management.
Traffic Flow Analysis ratings map to constant throughput divided by sample rate, as in bandwidth /
sample rate. 20G / 2000 is easier to manage than 20G / 1000. 20G / 1 is a thousand times more demanding
than 20G / 1000. Best practice is to avoid such high sample rates. The bandwidth the hardware your Dell
OpenManage Network Manager installation can support is dramatically lower in such cases. Best
Single Server Hardware | Getting Started with Dell OpenManage Network Manager
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practice is to sample a maximum of one traffic flow for every 1000 (1:1000). Higher sampling rates
CAUTION:
NOTE:
degrade database performance and increase network traffic without adding any significant statistical
information.
Performance Management can support 600 inserts per second using a single disk (SSD) Drive. 1 insert =
1 monitored attribute. Expect better performance as you add more drives (and worse performance with
slower drives).
Event Management can support a sustained 1200 traps /sec using a single (SSD) drive. Expect better
performance as you add more drives (and worse performance with slower drives).
4
Database memory settings increase as the number of database hits increases. At the 32GB level best
practice is to use an SSD drive or fast disk array because of the large number of database actions
possible.
Java JVM problems can generate over 10GB of thread dump in case of a memory error. To solve the
problem of such files filling up your hard drive, delete the
5.1/bin
your hardware has enough RAM for the tasks it has been assigned. The Server Statistics portlet displays
performance information.
directory to free up the disk space. You can also clean out
*.hprof
files in the
temp
/oware/jboss-
directories. Finally, ensure
If the network you manage exceeds the parameters outlined above, or your system is balky and
unresponsive because, for one example, it monitors more devices than your hardware can handle,
consult your sales representative about upgrading to a more robust or multi-server version of Dell
OpenManage Network Manager. Also, see Performance and Monitors on page 291 for more about
tuning monitor performance. You can also monitor the application server itself. See Application
Server Statistics on page 295 and Self Management / Self Monitoring: Default Server Status
Monitor on page 313.
14
Tablets and iPads
Dell OpenManage Network Manager detects mobile devices and pads. For smaller screens, the
Navigation bar collapses to the left hand side and the page only displays a single column. Some
limits apply:
• Since touch devices do not support right click, the first time clicking on a row selects it. A
repeat click launches a menu displaying the available actions. Click the one you want.
• All major charts are rendered as HTML 5 which are mobile-friendly. These charts are Line,
Pie, Donut, Bar and Column. Some Gauges and LED charts require flash which is not
compatible with all mobile devices.
• Visualize / Topology is unavailable.
Apple products are most Dell OpenManage Network Manager-friendly. Android is only partly supported.
Single Server Hardware | Getting Started with Dell OpenManage Network Manager
Page 23
Network Basics
NOTICE
OpenManage Network Manager communicates over a network. In fact, the machine where you
install it must be connected to a network for the application to start successfully. Firewalls, or even
SNMP management programs using the same port on the same machine where this software is
installed can interfere with communication with your equipment.
Dealing with any network barriers to communicating with OpenManage Network Manager, any
required initial device configuration to accept management, and managing security measures or
firewalls—all are outside the scope of these instructions. Consult with your network administrator
to ensure this software has access to the devices you want to manage with the Protocols described
below.
One simple way to check connectivity from a Windows machine to a device is to open a command shell
cmd
with Start > Run
device responds, it is connected to the network. If not, consult your network administrator to correct this.
No useful information comes from disconnected or powered-down devices.
. Then, type
Name Resolution
OpenManage Network Manager server requires resolution of equipment names to work completely,
whether by host files or domain name system (DNS). The application server cannot respond to
hosts with IP addresses alone. The application server might not even be in the same network and
therefore the host would be unable to connect.
If your network does not have DNS, you can also assign hostnames in
%windir%\System32\drivers\etc\hosts
you must assign a hostname in addition to an IP address somewhere in the system. Here are some
example hosts file contents (including two commented lines where you would have to remove the
# sign to make them effective):
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
ping [device IP address]
on Windows (
/etc/hosts
at the command line. If the
in Linux). Here,
Protocols
OpenManage Network Manager uses the following protocols: TCP/IP, SNMP, HTTP/S, UDP
Multicast.
Overriding Properties
Dell OpenManage Network Manager lets you fine-tune various features of the application. Rather
than lose those changes if and when you upgrade your application, best practice is to override
changes. To do this for the web portal, first rename the provided file
Single Server Hardware | Getting Started with Dell OpenManage Network Manager
15
Page 24
\oware\synergy\conf\server-overrides.properties.sample
overrides.properties
, and enable the properties within it by uncommenting them, and
to
server-
altering them to fit your needs. The comments in this file provide more information.
You can also override application server-related properties in
\owareapps\installprops\lib\installed.properties
.
Both of these properties files remain as configured if you install an upgrade, but upgrades overwrite
the
server-overrides.properties.sample
, so keep a copy if it has anything you want to
preserve.
Screen names
—A new property requires a minimum length for user screen names. For the existing
user base then any screen names that are shorter than the value must change to the required
length on the next edit/save for that user.
Fixed IP Address
OpenManage Network Manager includes a web server and application server which must be
installed to hosts with fixed IP addresses or permanently assigned Dynamic Host Control Protocol
(DHCP) leases.
If you do change your host’s IP address
1
Change the Virtual host IP to the new IP address in Manage > Control Panel > Portal.
2
Change the host IP address
3
Open a shell and run
4
Run
ipaddresschange -n
5
Restart the application server and the web server service.
6
Open a browser to see the web client at this URL:
To do this without the script:
1
Change the Virtual host IP to the new IP address in Manage > Control Panel > Portal.
2
Change the host IP address
3
Delete the contents of
4
Change your local IP address anywhere it appears in
\owareapps\installprops\lib\installed.properties
5
Change the address on your web server. Change this in
\oware\synergy\tomcat-7.0.40\webapps\ROOT\WEB-INF\classes
Change property:
oware
to set the environment
in the shell followed by the new IP address
\oware\temp
[new IP address]:8080.
.
.
portal-ext.properties
in
16
jdbc.default.url=jdbc:mysql://[IP address]/
lportal?useUnicode\=true&characterEncoding\=UTF8&useFastDateParsing\=false
and
Single Server Hardware | Getting Started with Dell OpenManage Network Manager
Page 25
oware.appserver.ip=[IP address]
CAUTION:
6
Restart the application server and the web server service.
Open a browser to see the web client at this URL:
Memory Settings
To manually change Dell OpenManage Network Manager web portal heap settings, change the
setenv.sh
set "PORTAL_PERMGEN=256m"
set "PORTAL_MAX_MEM=3072m"
set "PORTAL_INIT_MEM=768m"
set "PORTAL_32BIT_MAX_MEM=768m"
These files are in the
re-start the portal service.
or
setenv.bat
Tomcat***/bin
file:
directory. After you change their settings, run them, then
[new IP address]:8080.
Portal
Authentication
For successful discovery of the resources on your network, this software requires authenticated
management access to the device. To get this access, you must provide the correct SNMP
community strings, WMI login credentials, and any other command-line (Telnet / SSH) or browser
(HTTP/HTTPS) authentication, and SNMP must be turned on, if that is not the device’s default.
Some devices require pre-configuration to recognize this management software. Consult your
network administrator or the device’s manuals for instructions about how to enable those. See
Authentication on page 177 for more.
If you do not get access to the deepest level of authentications—for example the “enable” user’s—you
cannot access all of Dell OpenManage Network Manager’s functionality.
Device Drivers
For complete communication with devices, Dell OpenManage Network Manager requires a device
driver. For example, to communicate with Dell devices, you must have a Dell driver installed. That
does not mean you cannot discover and communicate with devices without a driver installed. The
Base Driver capabilities appear below. See .ocp and .ddp files on page 91 for driver installation
instructions. The following sections include discussions of these drivers:
• Base Driver
• Windows Management Instrumentation (WMI) Driver
• Web-Based Enterprise Management (WBEM) Driver
Device Drivers | Getting Started with Dell OpenManage Network Manager
17
Page 26
Base Driver
NOTE:
If you have no driver installed, Dell OpenManage Network Manager still provides the following
functionality. This functionality depends on devices supporting and providing data from the system
group (sysDescr, sysObjectID, sysUpTime, sysContact, sysName, sysLocation) and the ifTable
which provides list of device interface entries from the RFC1213-MIB. Dell OpenManage Network
Manager also depends on the entPhysicalTable in the ENTITY-MIB which provides list of physical
entities contained on device.
If device does not support ENTITY-MIB then Dell OpenManage Network Manager bases sub-component
creation entirely on contents of the ifTable.
Top L ev e l Res our c e
discovered devices with the following attributes: Equipment Name, Description, IP Address,
Location, Contact, Vendor, Model, System Object Id, Date created, Creator, Discovery date,
Last Modified.
Subcomponents
interfaces, power supplies, fans, and so on) for discovered device based on contents of
entPhysicalTable.
Port / Interface Attributes
depending on port/interface type: Name, Port Description, MAC Address, Administrative
State, Operational State, Port Type, Speed, Encapsulation, Operation Type, Switch Mode,
CLI Name, If Index, Port Number, and Slot Number.
Direct Access
Monitors
Reports
Network View
Events
MIBs
Containers
Links
—Discovered device instances are automatically added to the Default ICMP Monitor for
updating its Network Status. Support for SNMP based performance monitors using
discovered ports and interfaces as targets. For example, Bandwidth Utilization.
—You can execute reports like the Port Inventory Report or Device Inventory and results
should include discovered device and device port entities.
—Dell OpenManage Network Manager supports standard MIB-II traps for discovered
device and or sub-components. For example, linkUp, linkDown, coldStart, warmStart, and so
on.
—Dell OpenManage Network Manager can import MIBs for use within MIB Browser so you
can query device-specific OID values on the discovered device.
—Depending on the licensing, device and or contained sub-components are selectable
and manageable in filters and portlets like Containers.
—You can manually create Links using discovered device or device subcomponents as end
points which are then visible in Network View.
—Dell OpenManage Network Manager creates top level resource for
—Dell OpenManage Network Manager creates subcomponents (modules, ports,
—Dell OpenManage Network Manager sets Port/Interface Attributes
—SNMP and Ping (ICMP) are enabled.
—Discovered devices and their sub-components appear.
18
Device Drivers | Getting Started with Dell OpenManage Network Manager
Page 27
Attributes
NOTE:
—You can manually populate or modify device/port attributes. For example Serial
Number, Firmware Version, Port Type, Notes etc. Attribute values should then be included in
reports based on a given report template.
Supported PowerConnect Models
Refer to release notes for a list of supported devices. You can also look at the HTML files in the
SupportedDevices directory of your installation source for information about supported devices
and operating systems.
Windows Management Instrumentation (WMI) Driver
The Windows Management driver currently supports any Windows based operating system that
supports the Windows Management Instrumentation (WMI).
Windows Management must always install on the Vista (Business) or later.
The login credentials must be for an administrator on the installation host for complete
functionality. Both this and .NET installation are requirements for any installation managing
devices supported by this driver.
This driver supports global group operations.
Discovery may display benign retry warning messages in the application server shell or log. You can
safely ignore these.
Prerequisites
Before installing this software to manage other computers with a Windows Management Interface
driver (assuming you are installing that driver), if you do not already have it installed, you must
download and install the Microsoft .Net framework version 3.0 or later on the application server.
For complete functionality, the WMI login for this software must be a login for a domain user who
also belongs to the administrator group on the WMI device. Both are requirements for any
installation managing WMI devices.
The following are common Windows Base prerequisites:
Credentials
Firewall
License
—You must use administrative credentials to manage the computer system.
— Some firewalls installed on the computer may block Windows Management requests.
Allow those you want to manage. (See Firewall Issues below.)
—Make sure you have the proper Windows Base driver license installed. If you have a Dellonly license and are discovering a non-Dell computer, discovery does not work. Or if you have
a Dell license for desktop discover you cannot discover a server.
License come in the following types:
Device Drivers | Getting Started with Dell OpenManage Network Manager
19
Page 28
• Major Vendor by Name—For example: Dell, Compaq, HP, Gateway
NOTE:
• Server/Desktop individual license support
• Generic computers—Non-major vendors
• ALL—This gives the driver all capabilities for any computer system
Firewall Issues
Configure the firewall between your server and the Internet as follows:
• Deny all incoming traffic from the Internet to your server.
• Permit incoming traffic from all clients to TCP port 135 (and UDP port 135, if necessary) on
your server.
• Open Port 445 (WMI)
• Permit incoming traffic from all clients to the TCP ports (and UDP ports, if necessary) on
your server in the Ports range(s) specified above.
• If you are using callbacks, permit incoming traffic on all ports where the TCP connection was
initiated by your server.”
WMI queries will succeed only if you add the User account to local admin group. Refer to the
Microsoft knowledgebase articles for the way to do this. For example: Leverage Group Policies with
WMI Filters:
For user rights for WMI access, see:
See also:
(
support.microsoft.com/kb/832017/
support.microsoft.com/kb/555253/en-us
www.mcse.ms/archive68-2005541196.html
Service overview and network port requirements for the Windows Server system
)
20
Web-Based Enterprise Management (WBEM) Driver
The Web-Based Enterprise Management driver currently supports operating systems supporting
the Web-Based Enterprise Management interface (WBEM).
WBEM is always installed on the following operating systems versions (and later):
•Red Hat Linux 6.2.
• VM Ware (ESX) with WBEM installed.
You can install Web-Based Enterprise Management on some other systems if they do not already
use it, but monitored devices must have this installed.
To verify WBEM is running on your system, run the following command:
should see a process labelled
Device Drivers | Getting Started with Dell OpenManage Network Manager
cimserver
.
ps-e | grep cim
. You
Page 29
Installing WBEM on Red Hat
NOTE:
You can download and install WBEM support for Red Hat linux. For example, for Red Hat 5, a
release for WBEM is
tog-pegasus-2.7.0-2.el5_2.1.i386.rpm
. This is what you need to
download once you have logged into the Red Hat network.
Install this as follows:
Install:
rpm -ih tog-pegasus-2.7.0-2.el5_2.1.i386.rpm
Upgrade:
To determine if wbem is running, run
rpm -Uh tog-pegasus-2.7.0-2.el5_2.1.i386.rpm
ps -ef | grep cimserver
in a shell.
To start | stop | get status of the WBEM service:
tog-pegasus start | stop | status"
If the system is running Fedora, then you can access tog-pegasus updates at this site:
https://
admin.fedoraproject.org/pkgdb/packages/name/tog-pegasus
WBEM Prerequisites
The following are common prerequisites:
Credentials
—WBEM credentials have a role in discovering the device. Your system must have
access to the computer using Administrative only credentials. These are the same credentials
as the user installing WBEM on the device.
Telnet / SSH credentials are necessary for other supported applications.
For full functionality, this WBEM device driver requires administrative (root) access. Many
devices may only allow root logins on a local console.
In such cases, configure the Telnet/SSH authentication for these devices to login as a nonroot user—and, in Authentication Manager, enter
the root user’s password in
Enable User Password
su
in the
Enable User ID
field and enter
in that same authentication. This enables
full device management functionality with root access.
Credentials for Telnet / SSH should have a privilege level sufficient to stop services and to restart the
computer system.
Firewall
— Some firewalls installed on the computer may block Web-Based Enterprise
Management requests. Allow those you want to manage.
License
—Make sure you have the correct WBEM driver license installed. Licenses come in the
following types:
• Major Vendor by Name - Such as Dell, Compaq, HP, Gateway.
• Server/Desktop individual license support.
• Generic computers - non-major vendors.
Device Drivers | Getting Started with Dell OpenManage Network Manager
21
Page 30
• ALL - this gives the driver all capabilities for any computer system.
CAUTION:
NOTE:
If you discover an Amigopod host that does not have its SNMP agent turned on, Dell OpenManage
Network Manager labels it a WMI or WBEM host rather than an Amigopod host.
Secure WBEM Access
Some monitoring capabilities require root access, even if you securely log into the UNIX host. In
this case, when configuring a secure (SSH) login, configure a telnet authentication with
Enable User ID
configure authentication as an HTTP/HTTPS login / password, and select WBEM as the protocol
after you have selected the WBEM authentication.
, and the root user’s password as the
Enable Password.
For other WBEM access,
su
as an
Ports Used
Initial installation scans the following ports, and reports any conflicts for the following ports:
Database:
Application server:
Web Portal:
SNMP:
Syslog:
When installation encounters a conflict with any of the above ports, a panel appears displaying a
warning and the ports in conflict. You can then elect to continue since you can change the
application ports after installation. If your installation has no port conflicts, then no panel appears.
3306 or user-configured database host, if using MySQL server.
8089, 8162, 8489 [HTTPS], 8082
8080, 8443 [HTTPS]
161, 162
514
22
The installation scans TCP ports to detect potential conflicts. It does not scan UDP port conflicts
including SNMP Ports 161 and 162. No SNMP or other applications should bind to UDP ports 161 and 162
since such bindings interfere with the application. If this conflict exists, the following error appears:
FATAL ERROR - Initializing SNMP Trap Listener
You may also sometimes configure port availability on firewalls. Sometimes, excluding applications
from firewall interference is all that is required (see Ports and Application To Exclude from Firewall
on page 27).
Ports Used | Getting Started with Dell OpenManage Network Manager
Page 31
The following are some of the standard port assignments for installed components. These are often
configurable (even for “standard” services like FTP or HTTP), so these are the typical or expected
port numbers rather than guaranteed assignments. Also, see Protocol Flows on page 26 for more
about network connections. The JBoss directory’s number may vary with your package’s version; *.*
appears rather than actual numbers below
Destination
Service File(s) Notes Used from
Port(s)
HTTP/S (Web Client)
8089
4
oware.webservices.port [user.root]\oware\lib\oww
appserver.
eb services.properties
Note: this port was
80 in previous
versions.
4, 5, 7
8489
org.apache.coyote.tomcat
4.CoyoteConnector
(Apache)
[user.root]\oware\jboss*.*\server\oware\deploy\j
bosswebtomcat41.sar\META-
app/medserver, jmx
console, and web
services, including
Axis2
INF\ jboss-service.xml
Other Ports
n/a5(ICMP) ping MedSrv ->
NtwkElement,
NtwkElement ->
MedSrv, ICMP ping
for connection
monitoring.
4, 5, 7
20
(TCP)
FTP Data Port n/a (Internally
configurable),
"MedSrv -> FTPSrv
NtwkElement ->
FTPSrv"
Java Client
Ye s
No
No
4, 5, 7
21
(TCP)
4, 5, 7
22
(TCP)
FTP Control Port n/a (Internally
SSH n/a MedSrv ->
Ports Used | Getting Started with Dell OpenManage Network Manager
No
Configurable)
"MedSrv -> FTPSrv
NtwkElement ->
FTPSrv"
No
NtwkElement,
secure craft access
23
Page 32
Destination
Port(s)
4, 5, 7
23
(TCP)
4, 5, 7
25
(TCP)
4, 5, 7
69
(UDP)
4, 5, 7
161
(UDP)
4, 5
162
(TCP)
4, 5
514
(UDP)
Service File(s) Notes Used from
Java Client
Telne t n/a MedSr v - >
Ye s
NtwkElement, nonsecure craft access
com.dorado.mbeans.OW
EmailMBean (mail)
[user.root]\oware\jboss*.*\owareconf\owareservice.xml
AppSrv ->
SmtpRelay,
communication
No
channel to email
server from
Appserver
TFTP n/a (Configurable
No
internally), MedSrv > TFTPSrv
NtwkElement ->
TFTPSrv
com.dorado.media
tion.snmp.request.listene
r.port ( S N MP),
oware.media
tion.snmp.trap.forward
[user.root]\owareapps\ez
mediation\lib\owmediati
on.properties
MedSrv ->
NtwkElement,
SNMP request
listener and trap
forwarding source
No
ing.source.port
oware.media
tion.snmp.trap.forwardin
g.des tination.port
(SNMP)
[user.root]\owareapps\ez
mediation\lib\ezmediatio
n.properties change this
property:
NtwkElement ->
MedSrv, SNMP trap
forwarding
destination port,
No
com.dorado.snmp.trap.lis
tener.binding=0.0.0.0/
162
com.dorado.mediation.sy
slog.port (syslog)
NtwkElement ->
MedSrv (mediation
No
syslog port)
24
To ch an ge th e s ys log p or t,
add
com.dorado.mediation.sy
slog.port=[new port
number] to
owareapps\installprops\lib
\installed.properties
Ports Used | Getting Started with Dell OpenManage Network Manager
Page 33
Destination
Service File(s) Notes Used from
Port(s)
4, 7
1812
(TCP)
RADIUS port (note,
RADIUS is not supported
in Dell OpenManage
Network Manager)
[user.root]\oware\jboss*.*\server\oware\conf\logi
n-config.xml
AppSrv -> RADIUS
Srv, Appserver
(RADIUS
client login
enabled– optional)
5988, 5989 WBEM Daemon (5989 is
the secure port) defaults
Yo u c an ad d p or ts
and daemons in
monitored services.
These are only the
default. WBEM
requires one port,
and only one, per
daemon.
2
(TCP) org.jboss.ha.frame
7800
work.server.ClusterPartiti
on (JBOSS)
[user.root]\oware\conf\cl
uster-service.xml
disabled - see UDP
for same, (JBOSS
HA frame work
server cluster
partition) TCP only
8009 (TCP) org.mort
bay.http.ajp.AJP13Listen
er
[user.root]\oware\jboss*.*\server\oware\deploy\j
bossweb-
Obsolete —
appserver
tomcat41.sar\METAINF\ jboss-service.xml
8083 (TCP) org.jboss.web.WebService
(JBOSS)
8443
2,4, 5, 7
org.apache.coyote.tomcat
4.CoyoteConnector
[user.root]\oware\jboss*.*\owareconf\jboss–
root-service.xml
[user.root]\oware\jboss*.*\server\oware\deploy\j
bosswebtomcat41.sar\METAINF\ jboss-service.xml
not used (JBoss web
services)
appserver
user client ->
AppSrv (Apache
Coyote Tomcat4
Coyote connector),
appserver. This is
the default HTTPS
port for the web
portal.
9996, 6343 Traffic Flow Analysis trafficanalyzer.ocp You must configure
the router to send
flow reports to the
OpenManage
Network Manager
server on 6343 for
sflow by default.
Java Client
No
No
No
No
No
No
No
Ports Used | Getting Started with Dell OpenManage Network Manager
25
Page 34
2
NOTICE
NOTE:
Unused in standard configuration.
3
Client does not connect to medserver on this port.
4
This port is configurable.
5
Firewall Impacting
7
Bidirectional
To operate through a firewall, you may need to override default port assignments.
To configure ports, open their file in a text editor and search for the default port number. Edit that, save
the file and restart the application server and client. Make sure you change ports on all affected
machines.
The mediation service also establishes a socket connection to client on ports 6500 to 6510 for cut
through. Such connections are specified in the
ezmediation.properties
[user.root] = $OWARE_USER_ROOT
file
.
ezmediation/lib/
Protocol Flows
The following network protocol flows represent the application’s interactions with Network Devices
(for example: Dell Powerconnect). The (N) in these lines identifies dynamic port assignments.
Often, several communication flows are established to a specified static port so N can represent
several dynamic ports. This list also outlines alternative flows for JBoss and SONIC (clustered) JMS
activation.
26
This does not identify time service flows like ntp that can manage the time on the servers.
The following were changes to a standard installation done for the sake of measuring the protocol
flows. In the J2EE Naming Service: the RMIPort was changed to 31310. Also,
owappserver.properties
(turns off mediation v2 services on application server) was
changed: mediation true->false. This essentially disables mediation on the application server.
Network Element to FTP/TFTP Server
FTP
Network Element (N) -> FTP/TFTP Svr (21)
Network Element (N) <-> FTP/TFTP Svr (21)
Ports Used | Getting Started with Dell OpenManage Network Manager
Page 35
Network Element (N) <- FTP/TFTP Svr (20)
Network Element (N) <-> FTP/TFTP Svr (20)
Network Element (N) -> FTP/TFTP Svr (69)
Network Element (N) <-> FTP/TFTP Svr (M)
M
Devices should have connectivity to the external FTP/TFTP server.
installing external file servers on mediation servers for a performance improvement. You can also
use the internal FTP/TFTP server in Windows environments.
means we recommend
Email Network Element Config Differences
If email from the application server is turned on then the following port must be opened between
the application and email server:
TCP App Svr (N) -> smtp relay (25)
TCP App Svr (N) <-> smtp relay (25)
JBoss Management Access
The J2EE server has port 8080 open to allow web browsers access to the JBoss Management
console. If you want to access this capability then the system browsing the jmx console must have
access.
Mgmt client (N) -> App Server (8080)
To access the Mediation Servers:
Mgmt client (N) -> Med Server (8080)
Ports and Application To Exclude from Firewall
Exclude
function. The java process to exclude from firewall blocking is
jdk[version number]\jre\bin\java.exe
If you have distributed the database functions then you must allow the database process to
communicate with your machine through your firewall as well. The embedded database process is
mysqld-max-nt.exe
<installdir>oware3rd\mysql\[version number]\bin\mysql-max-nt.exe).
Consult your DBA for Oracle processes, if applicable.
java.exe
, tcp port 21 and udp port 69 from firewall interference to let the application
<Installdir>\oware3rd\
.
(in Windows, the path is
Installed Third Party Applications
This software includes the following applications:
•ant
Ports Used | Getting Started with Dell OpenManage Network Manager
27
Page 36
•cygwin
•expect
• jboss (see directory name for version)
•JDK
• JLoox
•MySQL
• Open SSH (includes OpenSSL)
•TCL
•OpenLDAP
• Jasper Reports
• J Free Charts
Windows Management Instrumentation Ports
Windows Management Instrumentation uses the following ports:
Protocol or Function Ports Used
RPC, TCP 135,139,445,593
SNMP, UDP 161,162
Optional:
WINS, TCP 42
UDP 42, 137
PrintSpooler, TCP 139, 445
TCP/IP PrintServer, TCP 515
28
These are relevant only if you are using any Windows-based server device driver.
Getting Started
The following section outlines the steps in a typical installation and subsequent first use. Because
the software described here is both flexible and powerful, this section does not exhaustively
describe all the details of available installations. Instead, this Guide refers to those descriptions
elsewhere in the OpenManage Network Manager first chapter of the
Guide
,
first chapter of theUser Guide, User Guide
A typical installation means doing the following:
Installation and Startup
on page 41 below for Linux-only instructions.
Getting Started | Getting Started with Dell OpenManage Network Manager
below includes instructions for a basic installation. The Install on Linux
or online help.
User Guide, OMNM User
Page 37
Administering User Permissions
for users, as you begin to use it. See Control Panel on page 43.
Discovering Resources
want to manage, and model it in the Dell OpenManage Network Manager database. See
Discovery Profiles on page 83.
Resource Management and Reports
Resource Management and Reports in this Guide.
Configuration Management
compare configuration files. See Top Configuration Backups on page 331.
Problem Diagnosis
Network Troubleshooting
Dell OpenManage Network Manager’s performance management capabilities.
Reports
Real-time Diagnosis through Collaboration
Unified View
Finally, after you begin using Dell OpenManage Network Manager, make sure you attend to what
Common Setup Tasks on page 87 describes.
—Run reports to clarify the state of your network and devices. See Reports on page 231 for
details.
both by sending them messages that display the device conditions of concern, and with online
chat within Dell OpenManage Network Manager. See Sharing on page 110, and Status Bar
Alerts on page 98 for details.
—You can scale your Dell OpenManage Network Manager installation to handle the
largest, most complex environments with distributed deployment.
—After you install the application, you must discover the equipment you
—See Alarms on page 123 for information about Fault Management.
—You can also set up users, device access passwords, and groups
—See Managed Resources on page 87, and Chapter 6,
—Use Dell OpenManage Network Manager to backup, restore, and
—See Alarms on page 123, and Chapter 10, Monitoring for details of
—Collaborate with others about network issues,
Installation and Startup
Application server produces the Dell OpenManage Network Manager information for web clients.
It monitors devices, and produces the output which the web server then makes available for those
web clients. See Install on Linux on page 41 for advice about installing to Linux only.
Typically, the installation wizard senses the default language of the operating system and installs
Dell OpenManage Network Manager so its default language agrees. If you want Dell OpenManage
Network Manager to install with English regardless of the installation platform’s default, then
remove the SynergyI8N.jar file from Synergy.zip before you install.
Initiate installation by executing shortcuts to
linux_install.sh2 [Linux] in the installation root directory of a local or mapped drive. If your
download is a compressed (.zip) file, you must extract it before installing. Put any extracted zip files
1. Windows installation sometimes installs Internet Information Services (IIS)—formerly called Internet Information
Server. Typical installations do not turn IIS on by default. Do not enable IIS on the host(s) running Dell OpenManage
Network Manager.
Installation and Startup | Getting Started with Dell OpenManage Network Manager
win_install.exe
[Windows]1 or
29
Page 38
on your localhost for faster installation times. Using shared drive may introduce network latency
CAUTION:
issues during the installation. Click through the installation wizard, accepting the license and
making the appropriate entries.
Do not install if you are logged in as user “admin.”
During some installations, one screen lets you select the application’s memory size. Best practice is
to select the largest available on your hardware while leaving sufficient memory for the operating
system.
Heap
Heap settings let you, in effect, customize the number of devices being monitored by Dell
OpenManage Network Manager and the number of concurrent users. The default settings typically
support 100 devices or less and 25 concurrent users. See Single Server Hardware on page 12 for
more about memory requirements.
Memory on a single machine installation serves the operating system, database and web server. You
can configure the selected application server heap memory size any time, with the following
properties in
\owareapps\installprops\lib\installed.properties
oware.server.min.heap.size=4096m
oware.server.max.heap.size=4096m
. For example:
To manually change Dell OpenManage Network Manager web portal heap settings, change the
setenv.sh
set "PORTAL_PERMGEN=256m"
set "PORTAL_MAX_MEM=3072m"
set "PORTAL_INIT_MEM=768m"
set "PORTAL_32BIT_MAX_MEM=768m"
These files are in the
or
setenv.bat
Tomcat***/bin
file:
directory.
Installation and startup include:
• Running the installer, responding to its prompts.
30
2. Linux installation can start in the following ways: a) type ./linux_install.sh in a shell. This lets application server,
autostart function. b) Double click on the linux_install.sh file in the installation directory. This produces a screen
with running options. if you click Run application server autostart functions. If you click on Run in Terminal it does
not. Finally, follow the instructions in Install on Linux on page 41.
Installation and Startup | Getting Started with Dell OpenManage Network Manager
Page 39
•
NOTICE
CAUTION:
•
Starting application server
OpenManage Network Manager
command shell, or right-click the server manager tray icon and select
installed Dell OpenManage Network Manager as a service
A message declares “Application server is now up” in My Alerts in the bottom left corner of the screen of
the web client when application server startup is complete. You can also make server monitor appear
with the
pmtray
command either in a shell or from a start menu icon.
Starting web server
. If this does not auto-start, you can use the
OpenManage Network Manager
. In Windows, you can use the
> Start application server
> Synergy Manager
), or right click the web server’s tray icon
Start
), or type
button (
startappserver
Start (
Start >
if you have
and that icon is red, not green
Start
button (
to start it. You can also double-click this icon and automate web server startup. From a
command line, you can also start this manager with
[installation
root]\oware\synergy\tomcat*\bin\startsynergy.
To start web server or Linux, in a shell type
server with
If you are using Dell OpenManage Network Manager in an environment with a firewall, ports 8080 and 80
must be open for it to function correctly. If you want to use cut-thru outside of your network then ports
8082 – 8089 must be open. Dell OpenManage Network Manager uses the first one available, so typically
8082, but if another application uses 8082, Dell OpenManage Network Manager uses 8083 and so on.
Web Services for Dell OpenManage Network Manager previously used port 80, but for this version, they
use 8089.
/etc/init.d/synergy stop.
/etc/init.d/synergy start.
Stop web
Start using Dell OpenManage Network Manager as outlined in Getting Started on page 28, or
below.Here are the various ways to start (and stop) Dell OpenManage Network Manager
elements:
in a
).
Start >
Windows Start Menu
Program Shortcut
Server Monitor pmtray N/A
Start Application Server startappserver startappserver
Synergy Manager startsynergy.com
Installation and Startup | Getting Started with Dell OpenManage Network Manager
Windows Command Line Linux Command Line
While no monitor display
appears, you can start the web
Note: this is in the
oware\synergy\tomcat*\b
in directory, and is not on
the path.
server with these commands:
startportal.sh start / startportal.sh
stop
These are in the oware/synergy/
tomcat-x.x.x/bin directory, and
are not on the path.
31
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Windows Start Menu
Program Shortcut
Synergy http://[application server
Windows Command Line Linux Command Line
http://[application server host
host IP]:8080
IP]:8080
See Starting Web Client on page 38 for more information.
See the Troubleshooting chapter of first chapter of the
User Guide
to solve Dell OpenManage
Network Manager problems.
Install on Linux
To run Dell OpenManage Network Manager in Linux, rather than Windows, follow the Best
Practices and steps below.
Linux Installation Best Practices
• This application can run on any Linux desktop environment (CDE, KDE, Gnome, and so on)
but the installer will only install shortcuts for CDE. You can install Linux in its Desktop
option, or if you select Basic Server (default) - choose additional packages: XWindows, Basic /
Core Gnome Desktop without Gnome utilities, although we suspect any Gnome will work).
• Install your Linux distribution (example: CentOS) on the server, choosing
prompted to select software.
Customize Later
to decline further customizing the installation.
CentOS
should be the only repository selected. Choose
• Xvfb must be running to have a web client work correctly. This is automated when application
server starts automatically. You can manually start this process with root access using the
following:
[root@test X11]Xvfb :623 -screen 0 1152x900x8 2>/dev/null &
Confirm xvfb is running as follows:
>ps -ef | grep Xvfb
root 25991 21329 0 16:28 tty2 00:00:00 Xvfb :623 -screen 0 1152x900x8
qa 26398 26053 0 16:31 pts/3 00:00:00 grep Xvfb
(The path may differ from this example.)
Basic Server
when
32
Create a user and prepare for installation:
1
Add your IP and hostname to
10.18.0.241 Test
Also: verify that
/etc/hosts
/etc/hosts.
For example (for host
points to new name-use the following command and you
should see similar output.
[qa@Test Desktop]$ cat /etc/hosts
10.18.0.241Test.localrh6Test# Added by NetworkManager
Installation and Startup | Getting Started with Dell OpenManage Network Manager
Test
):
Page 41
127.0.0.1localhost.localdomainlocalhost
::1 Test.localTestlocalhost6.localdomain6localhost6
2
Login as
the proper group. Here are examples of the commands for this. configuring user
3
Copy the installation files to the system.
4
After unzipping the installation file from the website, copy the folder with source files as a
subdirectory of the
root
, create a new user with a home directory, set the password and add the user to
useradd -m test
passwd abcxyz
usermod -aG wheel test
/home/test
test
:
directory on the server. Set permissions on the installation
directory:
chown -R test /home/test
chmod -R 777 /home/test/MyInstallation
5
Make sure the installation script has permission to execute:
chmod +x /home/test/MyInstallation/linux_install.sh
6
Create the target installation directory structure and set permissions. The following are
examples, not defaults:
mkdir /test
mkdir /test/InstallTarget
chown -R test /test
chmod -R 777 /test
7
Disable Firewall with System > Administration > Firewall, or disable the firewall, and
configure the network interface card with a static IP address from a command shell with the
following command(s):
setup
You may be prompted to enter the root password; the password dialog may also appear behind
the Firewall Configuration Startup dialog.
8
By default the Network Interface Card (NIC) is not active during boot, configure it to be
active and reboot:
nano /etc/sysconfig/networking/devices/ifcfg-eth0
Change
9
Disable SELINUX. Turn this off in
SELINUX=disabled
ONBOOT=no
to
ONBOOT=yes
.
/etc/selinux/config
. Change
This and the previous step typically requires a reboot to take effect.
10
From a command line, type
Installation and Startup | Getting Started with Dell OpenManage Network Manager
reboot
.
33
Page 42
11
CAUTION:
Once reboot is complete, login as
yum update -y
12
Linux (CentOS particularly) sometimes installs MySQL libraries by default, this interferes
root
update the system:
with Dell OpenManage Network Manager since it installs its own MySQL version. Remove
mysql-libs from the system:
yum remove mysql-libs -y
Dell OpenManage Network Manager needs the compatibility libraries installed and reboot:
yum install compat-libstdc++-33.x86_64 -y
reboot
Alternatively, do these steps in the System > Administration > Add/Remove Software user
interface.
13
Configure file handle maximums. Open
/etc/security/limits.conf
and ensure the
following are at minimum 65535:
test soft nofile 65536
test hard nofile 65536
test soft nproc 65536
test hard nproc 65536
Here,
test
is the installing user login.
Set these limits higher for more heavily used systems. You can also check/set file handles
temporarily using the
ulimit -H/Sn
command. For example:
34
$ ulimit -Hn
$ ulimit -Sn
If you enter ulimit -a in a shell, open files should NOT be 1024, and User Processes should NOT be
1024. These are defaults that must be changed.
14
Restart Linux. (
reboot
)
Install Dell OpenManage Network Manager:
15
You cannot install as root user. Log out as root and login as the user (here,
the previous steps and run the installation script:
cd /home/test/MyInstallation
./linux_install.sh
...or if you prefer a text-only installation:
./linux_install.sh -i console
Installation and Startup | Getting Started with Dell OpenManage Network Manager
test
) created in
Page 43
16
NOTE:
Now follow the instructions in the installation wizard or text, making sure to specify the
configured target directory (in this example
/test/InstallTarget
) as its installation
root.
17
As part of the installation, you must run a specified installation script as root. When you run
the setup script, among other things, it automatically re-routes event traffic from port 162 to
port 8162.
18
If you did not elect to autostart them, start the web server and/or application server. The
command line for application server:
startappserver
For web server.
/etc/init.d/synergy start
19
When application server and web server have completed their startup, open a browser to this
URL:
[application server IP or hostname]:8080
Upon Login, if you see the message “Credentials are needed to access this application.” Add
oware.appserver.ip=[application server IP address]
to
synergy/tomcat-XXX/webapps/ROOT/WEB-INF/class/portalext.properties
.
Upgrade on Linux
The following are best practices for upgrading from a previous version of OpenManage Network
Manager on a Linux machine (see also Upgrading from a Previous Version on page 8, if that
applies):
1
Verify your previous version’s installation application server starts without exceptions.
2
Back up the database, and any other resources that need manual installation. See Upgrading
from a Previous Version on page 8 for more specifics.
3
Make sure your operating system does not include a MySql database (or remove the Linux
MySql first). See step 12 in How to: Install on Linux on page 32.
4
Make sure to remove or rename the
the configuration in the several my.cnf files on Linux is
oware3rd/mysql/5.0.51-pc-linux-i686-64/my.cnf
you are reconfiguring OpenManage Network Manager’s MySql.
5
Ensure you have installed the 32-bit Linux Libraries, as described in step 12 of How to: Install
on Linux on page 32.
6
If necessary, disable firewalls and create directories and permissions as in How to: Install on
Linux on page 32.
my.cnf
file for that previous installation. The origin of
[installation target]/
, so be sure to alter that one if
/oware/
Installation and Startup | Getting Started with Dell OpenManage Network Manager
35
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The origin of the configuration in the several my.cnf files on Linux is
root]/oware3rd/mysql/5.0.51-pc-linux-i686-64/my.cnf
[installation
, so be sure to alter
that one if you are reconfiguring OpenManage Network Manager’s MySql.
Linux Upgrade Procedure
The following are suggested upgrade steps, when you are installing a new version of Dell
OpenManage Network Manager,
and
a new Linux operating system. See also Upgrading from a
Previous Version on page 8. Essentially, this outlines backing up what you can, upgrading the
operating system, then upgrading Dell OpenManage Network Manager:
1
Backup the MySQL database and copy the backup to another machine or network drive with
the following command lines:
mysqldump -a -u root --password=dorado --routines owbusdb > owbusdb.mysql
mysqldump -a -u root --password=dorado owmetadb > owmetadb.mysql
mysqldump -a -u root --password=dorado lportal > lportal.mysql
The password may be different than the default (
2
Install the upgraded Linux (in this example, 6.2).
dorado
).
a. Prepare ISO DVDs. For example, Centos-6.2-x86_64-bin-DVD1 and DVDBi2
b. Select boot from cd-rom in the Boot Menu
c. Install linux 6.2
d. Select your install type. For example: Desktop. Best practice is to use same settings for
hostname, IP, and so on.
3
Install the Dell OpenManage Network Manager upgrade on the updated Linux installation.
Make sure to look at How to: Install on Linux on page 32, including the following:
a. Remove package (if it exists)
"The shared libraries required for MySQL
clients" = mysql-libs-5.1.52-1.el6_0.1 (x86_64)
b. Install package
"Compatibility standard c++ libraries" = compat-
libstdc++-33-3.2.3-69.el6 (x86_64)
4
Import the MySQL database. Shutdown application server and webserver. Use
grep java
to confirm no running java process exists. Kill them if any exist.
ps-ef |
a. Drop the database with the following command lines:
mysqladmin -u root --password=dorado drop owmetadb
mysqladmin -u root --password=dorado drop owbusdb
mysqladmin -u root --password=dorado drop lportal
b. Create a new database with the following command lines:
mysqladmin -u root --password=dorado create owmetadb
mysqladmin -u root --password=dorado create owbusdb
36
Installation and Startup | Getting Started with Dell OpenManage Network Manager
Page 45
mysqladmin -u root --password=dorado create lportal
c. Import the backed up database:
mysql -u root --password=dorado owmetadb < owmetadb.mysql
mysql -u root --password=dorado owbusdb < owbusdb.mysql
mysql -u root --password=dorado lportal < lportal.mysql
To validate data:
d. Start the application server with:
e. Start the webserver when the application server is ready:
#service oware start
#service synergy start
f. Log in to confirm data were imported correctly
5
Upgrade Dell OpenManage Network Manager further, if needed.
Shutdown application server and webserver. Use
ps-ef | grep java
to confirm no Java
process exists. Kill any such process if it lingers.
a. Go to the installation package’s InstData directory, open a terminal and type
.dsienv
b. Type
.
./linux_install.bin
to start installing (or include the
-i console
. /etc/
param-
eters for a text-based installation.
The servers autostart when they finish installing. You may need to reboot the
server if your performance monitor data do not appear.
Uninstalling
Use Control Panel to uninstall in Windows. Uninstall by running the following on Linux:
$OWARE_USER_ROOT/_uninst/uninstall.sh
You must uninstall from Linux as root. No graphic wizard appears, and you must respond to the
command-line prompts as they appear.
SNMP in Multi-Homed Environment
Trap listener, Inform listener and all outbound SNMP requests must bind to a specific interface in
a multi-homed environment. This interface is considered appropriate to use for all network-facing
SNMP activity. By default, this is localhost, interpreted as the application's local IP value (the NIC
selected at installation time). The following text in installed.properties provides a specific IP
address to control outbound SNMP interface binding on the local machine:
# specific interface used for all NMS initated
# communications to the network
com.dorado.mediation.outbound.address=localhost
Include the following text and provide a specific IP address to control inbound (listener) interface
binding on the local machine:
Installation and Startup | Getting Started with Dell OpenManage Network Manager
37
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#
CAUTION:
# specific interface used for binding mediation
# listeners such as SNMP trap listener
com.dorado.mediation.listener.address=localhost
Events with no corresponding definition appear as alarms of indeterminate severity. The only way
to change behavior of an unknown event in this version would be to locate the missing MIB and
load it into the system. This creates the missing event definition(s) needed to specify explicit
behaviors.
Perl
If you install Perl to take advantage of this application’s use of Perl Scripting capabilities, you must
install it on the path on the application server and mediation server host. Best practice is to use Perl
version 5.10 or later because some applications also require Perl as well as the Perl module
Net::Telnet.
This application does not package Perl. If you want to use the Perl scripting features, you must
make sure your system has Perl installed. You can find information about Perl at
Follow the downloads link to find the recommended distribution for your specific platform. (See
Adaptive CLI Script Language Syntax on page 418)
One of the recommended Perl packages is from ActiveState which can be found at:
www.activestate.com/activeperl/
www.perl.com.
38
Starting Web Client
You can also open the client user interface in a browser1. The URL is
http://[application server hostname or IP address]:8080
The default login user is
a password reminder. If you have forgotten your password, click the
initial screen to begin a sequence that concludes by mailing your user’s e-mail address a password.
(See Password Reset on page 87)
For this forgotten password sequence to work, you must configure users’ e-mails correctly, and the
portal’s SMTP server in Control Panel’s Server > Server Administration > Mail settings. To configure a
user’s e-mail, click the link user name in the upper right corner of the portal to configure an account’s
settings for this and other things. The same configuration settings are available in Control Panel’s tabs
labeled as that user’s login.
The
application server hostname
is installed.
1. See Supported Web Browsers on page 11
Installation and Startup | Getting Started with Dell OpenManage Network Manager
admin
, with a password of
is the name of the system where OpenManage Network Manager
admin
. The first time you log in, you can select
Forgot Password
link in the
Page 47
Secure Connections: SSL & HTTPS
NOTE:
NOTE:
The following describes how to turn on SSL support within Dell OpenManage Network Manager
on single-server installations.
Enabling Secure SSL
The private key and certificate provides identity and browser verification against the CA signed
root certificate. For testing and internal usage this step is needed to create a Private Key and Private
Signed Certificate to enabled SSL encryption.
Some functions may fail using this approach as third party layers may expect a valid CA signed root.
Creating a Private Key (Linux / Windows)
1
Open a command prompt in Windows or a Terminal within Linux
2
Navigate to a
3
Enter the command:
<INSTALL DIR>/oware/synergy/tomcat-XX/bin/certs
openssl
If you do not find openssl, then enter the oware environment (in Windows type
etc/.dsienv
4
The OpenSSL prompt appears:
5
Enter the command:
genrsa -des3 -out tomcatkey.pem 2048
6
OpenSSL then asks for a pass phrase for the key. Enter
7
OpenSSL then creates the private key and stores it in the current directory
OpenSSL>
changeit
.
oware
, in Linux, type . ./
Creating a Certificate (Linux / Windows)
Once you have the private key created, you must create a certificate.
8
Assuming you are still running the OpenSSL program from the previous step, enter the
command:
req -new -x509 -key tomcatkey.pem -out tomcat.pem -days 1095
9
OpenSSL asks for the pass phrase defined for the private key. Enter the previous pass phrase
of
changeit
the private key.
. This command creates a self-signed certificate with a lifetime of 3 years, using
Secure Connections: SSL & HTTPS | Getting Started with Dell OpenManage Network Manager
39
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10
When asked the other questions such as Country Code, Organization you can enter any data
you wish. When asked for the Common Name (FQN) you must enter the Hostname or IP
Address of the server.
11
OpenSSL generates the
12
Exit OpenSSL by typing
13
Two new files appear within the
tomcatkey.pem
tomcat.pem
exit
and
tomcat.pem
in the directory you were in from the previous steps.
//../tomcat-xx/bin/certs
directory:
Turning on SSL Within Synergy’s Web Portal
Windows: Changing the Environment:
First, update the
OpenManage Network Manager’s web server starts manually or runs as a service. if Dell
OpenManage Network Manager runs as a service, this file automatically updates the service on the
next portal service restart.
1
Stop Dell OpenManage Network Manager.
2
Navigate to the
3
Edit the
4
Change the property
5
If you used a pass phrase different from
SSL_PASSWORD=changeit
6
Save
7
In a command prompt navigate to <INSTALLDIR>/oware/synergy/tomcat-xx/bin, and type:
service.bat update
8
Settings take affect after the you restart the service.
You are now ready for a secure, SSL connection to Dell OpenManage Network Manager. After it
has had a few minutes to start navigate to
address]:8443.
setenv.bat
<INSTALLDIR>/oware/synergy/tomcat-xx/bin
setenv.bat
setenv.bat
(The HTTPS port is 8443.)
with the SSL preferences. You must do this whether Dell
file in a text editor.
ENABLE_SSL=false
to
ENABLE_SSL=true.
changeit
then you can set it for the
value.
https://[application server IP
directory.
40
Linux: Changing the Environment
1
Stop Dell OpenManage Network Manager.
2
Navigate to the
3
Edit the
4
Change
5
If you used a different pass phrase than
ENABLE_SSL
SSL_PASSWORD
6
Save the file.
Secure Connections: SSL & HTTPS | Getting Started with Dell OpenManage Network Manager
<INSTALLDIR>/oware/synergy/tomcat-xx/bin
setenv.sh
file.
to
true
.
changeit
then you can set it for the
property here.
directory
Page 49
You are now ready for a secure, SSL connection to Dell OpenManage Network Manager. After it
has had a few minutes to start navigate to
https://[application server IP
address]:8443
Changing the Session Timeout Period
The timeout for the web portal extends automatically if data is changing onscreen. Nevertheless,
you can change the timeout period with (non-override-able) properties in some files, as follows:
You must modify two
web.xml
controls the overall server and the other is the push servers for Async-based views. These
files are in the following directories:
/dorado/oware/synergy/tomcat-XX/webapps/ROOT/WEB-INF/web.xml
And
/dorado/oware/synergy/tomcat-xx/webapps/netview/WEB-INF/web.xml
The xml element that contains the session timeout is
<session-config>
<session-timeout>30</session-timeout>
</session-config>
The
portal.properties
containing the session timeout (in minutes) is:
session.timeout=30
files with the same values to alter the session timeout. One
file is in
/portal/portal-impl/classes
. The property
web.xml
Install on Linux
To run Dell OpenManage Network Manager in Linux, rather than Windows, follow the steps
below. Make sure you configure your host as described in Linux Installation Best Practices on page
32, too.
Installation
1
Install your Linux distribution (here CentOS) on the server, choosing
prompted to select software.
Customize Later
Updates and Modification:
2
Once installation and initial reboot are complete, login as
3
Disable the firewall, and configure the network interface card with a static IP address.
setup
to decline further customizing the installation.
CentOS
should be the only repository selected. Choose
root
.
By default the Network Interface Card (NIC) is not active during boot, configure it to be
active and reboot:
Secure Connections: SSL & HTTPS | Getting Started with Dell OpenManage Network Manager
Basic Server
when
41
Page 50
nano /etc/sysconfig/networking/devices/ifcfg-eth0
Change
4
Once reboot is complete, login as
5
Linux (CentOS) installs MySQL libraries by default, this interferes with Dell OpenManage
ONBOOT=no
reboot
yum update -y
to
ONBOOT=yes
root
update the system:
Network Manager since it installs its own version. Remove mysql-libs from the system:
yum remove mysql-libs -y
6
Dell OpenManage Network Manager needs the compatibility libraries installed and reboot:
yum install compat-libstdc++-33.x86_64 -y
reboot
Create a user and prepare for installation:
7
You cannot install Dell OpenManage Network Manager by the root user, so login as
create a new user with a home directory, set the password and add the user to the proper
group. Here are examples of the commands for this. configuring user
useradd -m dell
passwd dell
usermod -aG wheel dell
8
Copy the installation files to the system.
9
After unzipping the installation file from the website on a client machine, copy the folder
with source files as a subdirectory of the
/home/dell
directory on the server. Set
dell
:
permissions on the installation directory:
chown -R dell /home/dell
chmod -R 777 /home/dell/MyInstallation
10
Make sure the installation script has permission to execute:
chmod +x /home/dell/MyInstallation/linux_install.sh
11
Create the target installation directory structure and set permissions:
mkdir /dell
mkdir /dell/InstallTarget
chown -R dell /dell
chmod -R 777 /dell
root
,
42
Install Dell OpenManage Network Manager:
12
You cannot install as root user. Log out as root and login as the user (dell) created in the
previous steps and run the installation script:
Secure Connections: SSL & HTTPS | Getting Started with Dell OpenManage Network Manager
Page 51
cd /home/dell/MyInstallation
./linux_install -i console
13
Now follow the instructions in the installation script, making sure to specify the configured
target directory as its installation root.
Control Panel
To configure access to Dell OpenManage Network Manager, you must be signed in as a user with
the permissions. (The default
item opens a screen with the following tabs of interest:
•Admin / [My Account]
• [Domain]
• Portal > Users and Organizations
• Public / Private Page Behavior
•Portal > Roles
•Portal > Portal Settings
•Portal > [Other]
• Redcell > Permission Manager
• Redcell > Database Aging Policies (DAP))
• Redcell > Data Configuration
• Redcell > Filter Management
• Redcell > Application Settings
•Server
Tips describing these screens and fields appear when you
hover the cursor over fields, or click the blue circle around
a question mark next to them. This blue circle can also
toggle the appearance / disappearance of the tip.
Users with less-than-Administrator permissions may not
see all of the features described in this guide.
See Configuring Pages and User Access on page 71 for an example of using Control Panel
1
capabilities
.
admin
user has such permissions.) The
Go to > Control Panel
menu
Search Indexes
Sometimes Dell OpenManage Network Manager may display Control Panel objects like users,
roles, and organizations inaccurately. This occurs because search Indexes need to be re-indexed
every so often, especially when changes to roles, users and organizations are frequent.
1. More Control Panel capabilities exist than Dell OpenManage Network Manager uses. These are largely selfexplanatory, but are separate capabilities. For example, the Contacts portlet is not related to Control Panel’s Contacts Center. Since Dell OpenManage Network Manager does not use capabilities like the Contacts Center on Control panel, and descriptions of how to use such capabilities do not appear here.
Control Panel | Getting Started with Dell OpenManage Network Manager
43
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To re-index go to Control Panel > Server Administration and then click on the
NOTICE
indexes
. This takes little time.
Reindex all search
Admin / [My Account]
To configure information for your login, look for the bar titled with your account login’s name. It
has the following lines beneath it:
My Account
and so on.
Contacts Center
are following. Click the
Yo u m us t c l i ck
button to explore other possibilities.
The contact has to approve you in their requests. To
followed person’s activity stream, blog postings, and so on.
see your activity and you can see theirs. They have to accept any
You can export vCards for all contacts in the system to use with other software that uses contacts. For
example: e-mail clients.
—This configures your information as a user, including your e-mail address, password,
—This configures contacts, in other words, people within your system that you
Find People
Action > Follow
link to see a list of potential contacts within your system.
to see them listed in the
Contacts Home.
Follow
means you want to receive the
Friend
ing means your friends can
Friend
Use the
request.
Action
[Domain]
44
A default domain name (Dell OpenManage Network Manager) in
Administrator’s Personal Site
you click the down arrow to the right of the default. The
OpenManage Network Manager functionality. The items under this label configure the overall look
and feel of the portal, reference information, and so on. See the tooltips for more complete
descriptions. This also configures pages, documents, calendars, blogs, wikis, polls and so on.
Social Activity
determine the reward value of an action; equity lifespans determine when to age the reward of
action.
lets you alter measurements for user participation in organizations. Equity values
site configurations may appear as additional items to configure when
Global
Control Panel. Global
option is unrelated to Dell
and
Portal > Users and Organizations
Create Users you later assign to roles and locations with the appropriate permissions (roles for
operators, administrators, and so on) in these screens. User Names are limited to 70 characters.
Define the default password policy in the Control Panel under Portal > Password Policies.
Control Panel | Getting Started with Dell OpenManage Network Manager
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Users perform tasks using the portal. Administrators can create new users or deactivate existing
NOTE:
users. You can organize users in a hierarchy of organizations and delegate administrative rights.
After creating them, add Users to roles which configure their permissions for access and action with
the
Actions
menu to the right of a listed user, or during user creation.
Best practice is to spend some time designing your system’s security before creating users,
organizations and roles. Note also that By default, Dell OpenManage Network Manager makes every
new user have the roles Power User and User. To assign a new user to specific permissions only, remove
all rights on these roles, or confine their permissions to those that are universal first. You can remove
users from Power User, but not from User.
When you are signed in, you can edit your user information by clicking the link with your username
in the top right corner of the screen.
After upgrading from a previous versions, Users may not initially appear associated to their roles,
but you can work around this apparent failure by clicking
portion of the Control Panel.
Click Actions > Assign Members
Update Associations
, then click the
. This is in the Roles
Update Associations
button on the following screen. Alternatively, you can go to the Server Administration portion of
the Control Panel and click
Execute
to Reindex all search indexes.
User Role
This role’s description is
from the User Role, go to Redcell > Permission manager and edit the User role. The
Portal Role: Portal users with view access.
To turn off most permissions
Advanced
button opens a screen where you can select / de-select permissions in larger groups. Power User is
Portal users with extended privileges,
and Administrator is
Control Panel | Getting Started with Dell OpenManage Network Manager
Portal users with system privileges.
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Default User Roles
NOTE:
How To:
To ma ke new u sers
not
assigned as Power Users by default, go to the Portal > Portal Settings >
Users > Default Associations Tab and remove the roles you do not want assigned by default. Notice
that you can assign / unassign to existing users in this tab too. The role User appears in this default
list, but removal does not have an impact. Dell OpenManage Network Manager automatically
assigns all users to the User role.
Enabling Terms of Use
To Enable a “Terms of Use” statement required of each user use the following steps:
1
Login as Admin
2
Go to Control Panel
3
Click on Portal Settings and then the Users link on the right, and look in the Fields tab.
4
Check
Terms of Use Required
and save. You must then click
I Agree
to the Terms of Use
document that appears.
5
Logout and attempt to login as another user to validate the Terms of Use appear.
To change the Terms of Use wording:
1
Login as Admin
2
Go to the Synergy Control Panel
3
Click on Web Content
4
Click on the TERMS-OF-USE article link which will take you to the editor where you can
alter and save it.
Nothing prevents a user from deleting the Terms of Use article. If the Terms of Use seeded article is
removed then the static Liferay Terms of Use appears until next Dell OpenManage Network Manager
restart. The editable / delete-able article is a copy of the compiled static version but exposed as an article to
make editing easier. The next time Dell OpenManage Network Manager restarts, if the TERMS-OF-USE
article does not exist, it imports a new one.
Add Users and connect them to Roles
Add Users with the following steps:
1
Click
Go to > Control Panel
2
Click the
3
Enter the details of the new user. If you are editing an existing user, more fields appear.
Name,
and
46
Control Panel | Getting Started with Dell OpenManage Network Manager
Add > User
Email Address
and navigate to Portal > Users and Organizations
menu item at the top of the
Users
screen.
are required. Optionally, you can enter
.
Name, Job Title
Screen
, and so on.
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4
NOTE:
NOTICE
After you click
Make sure you specify a Password when you add a user. This is not optional.
Save
notice that the right panel expands to include additional information.
The first time users log in, the application prompts them for a security question. E-mail for
password reminders / resets requires setting up the fields in Control Panel > Server
Administration > Mail, not the SMTP Configuration which is for Dell OpenManage
Network Manager-originated e-mails. See Password Reset on page 87
5
Notice that if you are editing an existing user, or creating a new one, you can use the links on
the right to configure connections with
Network Manager functional permissions for that user. For example the
capabilities are typically more limited than
Roles.
Roles, in particular, configure the OpenManage
Operators
Administrators
. See How to: Add and Configure
role’s
User Roles / Permissions on page 50.
6
Click
Save
again, and the user you just configured should appear listed in the
when you select
7
After you have configured roles as described in Add and Configure User Roles / Permissions
View > All Users
.
Users
screen
on page 50, return to the Users and Organizations screen, edit the User, and click the
link to associate the User with the Role(s) you have configured.
The most dramatic evidence of permission changes appears when you first remove Default
User Roles from your system in Portal > Portal Settings > Users > Default User Associations
(check
Apply to Existing Users
if you have already configured your user). If you impersonate
your user, and Go To > Control Panel, without User and Power User roles assigned, the
impersonated user can only see
My Account
and
Sites.
Roles
You can Export Users to a comma-separated value (CSV) file.
Once you have configured a user, you can click
Edit
—Re-configure the selected user. Select the user’s Role in the editor, too. Roles configure
Action
and to do the following:
access and action permissions.
Permissions
Impersonate User (Opens New Window or tab)
—Manage the user’s access to and control over various parts of the portal.
—This allows you to see the effect of any
configuration changes you have made on a user. The new window (typically a new tab) also
lets you click the
Sign Out
link in the upper right corner where you can return to your original
identity impersonation concealed.
Manage Pages—
Configure the
Public
or
Private
pages for a user, depending on the selected tab.
Possible actions here include changing the look and feel of pages (for computers and mobile
browsers), adding pages and child pages, and importing or exporting page configurations.
Notice that you can configure meta tags, and javascript on these pages too.
Control Panel | Getting Started with Dell OpenManage Network Manager
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Exports are in
NOTICE
NOTICE
NOTE:
.lar
format, and go to the download location configured in the browser you
are using. The export screen lets you select specific features, and the date range of pages to
export.
If you want to set up several pages already configured elsewhere for another user, or even for an entire
community of users, export those pages from their origin, then Manage > Pages menu for the user or
community.
Deactivate
—Retires a user configured on your system. You can also check users and click the
Deactivate
state. You can do an Advanced search for inactive users and
button above the listed users. Such users are not deleted, but are in a disabled
Activate
them or permanently
delete them.
Your organization has a number of geographic locations and you plan to manage the network
infrastructure for all these locations using RC7 Synergy. You can define the geographic locations to
which devices can be associated. This will help you manage and view your network, grouped by
location or branches. See Locations on page 171 for the specifics about the portlet where you can
set up locations.
To edit your own information as a signed-in user, simply click your login name in the upper right corner of
the portal screen.
Organizations
Create Organizations just as you would create Users. You can create a
Regular
or
Location
type of
organization. You can do this only if your package includes the MSP option, so this capability is not
available to all users.
48
You must first create a Regular organization to be the parent for a Location.
Public / Private Page Behavior
Despite the small
menu, both types of pages appear only for the user(s) who created them. Page Standard settings are
Max Items, Default Filter, Max Items per Page
Admin users on the RCSynergy pages, or for users who have the portlet on their Public or Private
pages (which makes them the owner of that instance). Without Dell OpenManage Network
Manager portlets, URLs for pages labeled public are accessible even to users who do not log in.
Control Panel | Getting Started with Dell OpenManage Network Manager
Public / Private
label next to the My Private / My Public pages listed in the
, and
Column Configuration
. These persist for
Go To
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Some portlets provide extra settings—for example Alarms portlet’s the charting options, or the
NOTICE
NOTE:
N
portlets number of Top Items. These persist too.
Max Items, Max Items Per Page and Columns persist for both the summary and maximized portlets
independently. For example: If Max Items is 50 in minimized mode it does not affect the Max Items in the
Maximized window state. This lets you configure modes independently.
Dell OpenManage Network Manager remembers the default sort column and order per user,
whether the user has Admin rights or not. The Sort Column/Order (Descending/Ascending) is
also shared between both summary and maximized portlets. A sort on IP Address in Resources
persists if you expand the summary portlet to maximized mode.
See first chapter of the
User Guide
for more information about Multitenancy. In any case, the
administrative user can re-arrange pages and portlets in a way that persists. Non-administrative
users cannot do this.
Portal > Roles
Roles determine the applications permissions available to users assigned them; manage them in
this screen. To configure functional permissions for the application, see Redcell > Permission
Manager on page 52.
Add
Click
to create a
permissions to its members. A
organization to which you can assign users.
Click the
Action
(this last works to see and assign users)
Organizations
Regular Role, Site Role,
Site
or
Organizational Role
button to the right of a role to
. Y
ou can also assign role members in the Portal > Users and
user editor
.
or
Organizational Role.
assigns its permissions to a site or
Edit,
view or alter
A
Regular Role
assigns its
Permissions, Assign Members
To p
Owner Roles do not have an Action button. Owner implies something you have added or created and so
actions do not apply.
Notice also that when you
Sites, Organizations
Assign Members,
and
User Roles.
a screen appears with tabs where you can assign
Typical best practice is to assign users to one of these
collective designations, then assign the collection to a role.
Notice also that you can view both
even
Search
for members.
Click
Back
(in the upper right corner) or the
their
Action
buttons.
Current
Control Panel | Getting Started with Dell OpenManage Network Manager
and
Available
View All
members with those sub-tabs. You can
tab to return to the screen listing roles and
Users,
49
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How To:
Add and Configure User Roles / Permissions
NOTE:
NOTICE
Add and configure User Roles with the following steps:
1
Click
Go to > Control Panel
2
Click the
that you can also add roles that configure permissions for sites and organizations.
3
Enter the details of the new role (
4
Click Portal > Roles’
added.
5
By clicking the
permissions to alter web portal access in the
6
To configure Dell OpenManage Network Manager permissions, click
Alternatively, select or delete Dell OpenManage Network Manager permissions by editing the
role in
If you are restricting permissions for new users, you must also remove the permissions from the User and
Power User roles, automatically assigned to new users. The permissions available are the combination
of those configured here and the User / Power User roles’ permissions. You can remove users from the
Power User role altogether, but not from the User role. You must remove permissions from that User role
if you want users not to have them.
If you have eliminated all permissions from a role by removing the Default User Roles, an
intervening screens lets you copy another Role’s permissions so you do not have to enter all
permissions from scratch.
Add
tab under the heading at the top of the page, and select Regular
View All
Action
icon to the right of any listed Role. Here, you can select the role’s
Redcell > Permission Manager.
and navigate to Portal > Roles
Name, Title, Description
.
), then
Save
it.
Roles
. Notice
button to see a list of available roles, including the one you
Define Permissions
screen.
Define Permissions
.
50
Defining a base role’s permissions can provide the start for non-base role’s permissions if you use this
screen to copy them, then edit them later for the difference between the base role and non-base role.
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7
NOTICE
When the permission editor appears, select the type of permission from the pick list under
Add Permissions
8
To alter or enable more of Dell OpenManage Network Manager’s functional permissions,
, then select the appropriate checkboxes to enable the desired permission.
click the Redcell > Permission Manager.
9
The Role to Permission mapping screen appears. Click the
Edit
button to the right of listed
Roles to see and configure available permissions.
The Editing Role dialog appears where you can click
Add
to select more permissions, and edit
any existing permissions (with the Edit this entry icon to the right of the permission).
Notice that you can filter what appears in this screen with the Show Assigned / Show All radio buttons at
its bottom.
10
Click
Advanced
to see available permissions organized by
Read, Write, Execute, Add
or
Delete
actions.
11
After you have selected permissions, click
Click
Save
to preserve the permission configuration for the role, too.
Notice that you can revisit this role, manage it and its membership with the
Apply
to accept them and add them to the role.
Action
button to
the right of the role. You can also add users to the group by selecting and editing that user
with that same button.
Portal > Portal Settings
The
Settings
settings for Dell OpenManage Network Manager, including names, authentication, default user
associations, and mail host names. These include the following:
•Mail host(s)
screens are where users who are administrators can configure the most basic global
Control Panel | Getting Started with Dell OpenManage Network Manager
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• Email notifications, who sends them, what the contents are for account creation notices, or
CAUTION:
password change / reset notices.
• Identification, including address, phone, email and web sites.
• The default landing page, and display settings like the site logo.
• Google Apps login / password.
Checking Allow Strangers to create accounts may produce a defective login screen.
Portal > [Other]
Some of the remaining portal labels permit the following:
Sites
—Configure sites. Sites are a set of pages that display content and provide access to specific
applications. Sites can have members, which are given exclusive access to specific pages or
content.
Site Template
Page Tem pla te
Password Policy
expiration, and assign them to users. (See the Dell OpenManage Network Manager
chapter of theUser Guide
Custom Fields
Folders, Calendar Events, and so on.
Monitoring
is usually turned off in production for performance reasons.
Plugins Configuration
administrators can add portlets / plugins to their pages.
—Configures pages and web content for organizations.
—Configures a page and portlets, as well as permissions.
—Configure the security policies you want, including user lockout and password
first
for details)
—Lets you configure custom fields for Blog entries, Bookmarks or Bookmark
—Lets you see all the live sessions on the portal. Click a session to see its details. This
—Configure role access to portlets and features. By default, only
52
Redcell > Permission Manager
Manage Permissions to manage user access to different features. These are configured as part of
Roles, which aggregate users regardless of community affiliation. Create Roles with Portal > Roles.
Control Panel | Getting Started with Dell OpenManage Network Manager
Page 61
The
Users
editor screen accessible from the
Action
menu for users listed in Portal > Users and
Organizations lets you manage groups to which Users are assigned.
Click the
Edit
permissions.
button (the pencil and paper) to the right of a listed group to see and configure its
Control Panel | Getting Started with Dell OpenManage Network Manager
53
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Notice that you can select
Assigned
or
All
permissions with the radio buttons at the bottom of this
screen. The magnifying glass icon opens a search field where you can enter the permission you want
to locate.
Edit
Edit permissions with the
button to the right of the listed permission.
The following describes the actions of the permissions, when checked:
Action Default Behavior
read Enables Details, Visualize and View as PDF
write Enables the Edit, Save, and Import / Export.
execute Lets you see the view altogether, launch from a portlet and query for elements.
Alternatively this action can control a specific application function, (typically
described by the permission name) like provisioning a policy.
add Enables the New menu item, and Save. If you do not check this action, then the
New menu item does not appear.
delete Enables the Delete menu item.
54
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The
NOTE:
Add
button on the
available, and the
want to see all of the READ permissions.
When you hover the cursor over a functional permission, tooltips provide a description. You can
also click on the
Permissions
Advanced
Search
button lets you configure permissions by type. For example, if you
button at the bottom to find a phrase within the functional permissions.
panel lets you add permissions previously deleted, if they are
Redcell > Data Configuration
This panel configures custom attributes for Dell OpenManage Network Manager. Click the
button next to the
which you want to create custom attributes. This opens an editor listing the available custom
attributes for the entity type. Edit Custom Attributes on page 112 describes right-clicking to access
this directly from the portlet menu, and the details of how to edit custom attributes.
The custom fields configured here are for Dell OpenManage Network Manager. only.The Custom Fields
editor in the Portal portion of Control Panel manages custom fields for the rest of the portal.
Entity Type
(Managed Equipment, Port, Contact, Vendor, or Location) for
Control Panel | Getting Started with Dell OpenManage Network Manager
Edit
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Redcell > Filter Management
NOTICE
This screen, accessible from
Network Manager.
Click the
to export the filter. Clicking the
exported filters.
Delete
icon to the right of a listed filter to remove it from the system. Click the disk icon
Go to > Control Panel
lets you manage the filters in OpenManage
Import
button at the top of the screen lets you import previously
56
To find a particular filter, click the Search (magnifying glass) icon in the lower left corner of this screen.
Control Panel | Getting Started with Dell OpenManage Network Manager
Page 65
Clicking the
editor.
Edit
icon to the right of a listed filter, or clicking the
Add Filter
button opens the filter
Use this editor to configure filters. Enter a
select an entity type from a subsequent screen. Checking
users, not just your user. You can add groups of filter criteria (click
(
Match All)
Configure the filter in the
Portlet Displays on page 108. Delete filters with the
or OR (
Match Any
Criteria Group
) with each other. Click
Name
and
Description
Shared
makes the filter available for all
Clear Conditions
panel as described in the How to: Filter Expanded
Delete this entry
Redcell > Application Settings
This screen has several panels in two tabs:
• General > Entity Change Settings
• User Interface > Map Provider
• User Interface > Job Viewer
• User Interface > Performance
Control Panel | Getting Started with Dell OpenManage Network Manager
, and use the green plus (+) to
Add Group
icon next to the edit icon.
) that logical AND
to remove criteria.
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General > Entity Change Settings
This panel lets you override polling / refreshing for the minimized Managed Resources, Alarms,
Container Tree, Visualizer and Map Context portlets. The valid range is 20 seconds -> 3600 (1
hour). By default, these portlets poll at 40 seconds for changes in the data and automatically
refresh. Times are configurable.
User Interface > Map Provider
The
Map Provider
Nokia maps by default, and sets the Initial Latitude and Longitude. Check
want to load map APIs in secure SSL mode. Some browsers block non-secure external APIs if they
are viewing a secure page, so use this if you view Dell OpenManage Network Manager through an
HTTPS connection.
Follow the directions in Using Nokia Maps on page 253 to set the application to use those maps.
User Interface > Job Viewer
The
Job Viewer
Show Job Viewer
unchecked does not display it, although you can still view jobs with
portion of the screen.
Always show Job Viewer for Actions
of Actions or Action Groups.
Show Information Messages by Default
default.
panel lets you set whether Dell OpenManage Network Manager uses Google or
Use Secure API
panel lets you check the following checkboxes:
—Checking this displays the job viewer after Execution (most cases). Leaving it
My Alerts
—When checked, this displays the job viewer for execution
—When checked, shows informational message nodes by
in the lower left
if you
58
User Interface > Performance
This panel displays available options for Day and Minute Format in performance dashboards. The
available options depend on the locale settings in the operating system running Dell OpenManage
Network Manager. Select them in the pick lists that appear in this panel.
Redcell > Database Aging Policies (DAP)
Database Aging Policies prevent the Dell OpenManage Network Manager database from filling up
by filling up by deleting old records. You can also save designated contents to an archive file on a
specified cycle. Database Aging Policies configure which contents to archive, the archive location,
and the configuration of that archive file.
Redcell > Database Aging Policies (DAP) | Getting Started with Dell OpenManage Network Manager
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To view and manage such policies, right click an item with them (for example, an alarm), or click
How To:
Manage > Control Panel
, and under
Redcell
click
Database Aging Policies.
Policies appear in the
policy is
three
you
Enabled,
Actions (Edit, Delete
Enable / Disable / Execute All
Aging Policies
the
Policy Name, Details
and
Execute
tab of this screen, with columns that indicate whether the
(description),
). Notice that the bottom right corner of this page also lets
policies listed.
DAP Workflow
The following are steps typical for implementing DAP:
1
From the screen listing Database Aging Policies (DAP), click
from the displayed list of alternatives.
2
This opens Aging Policies Editor.
3
In the
Aging Policies > General
is
Enabled
4
Specify the
You can manage those on that tab.
, and so on.
Archive Location
Redcell > Database Aging Policies (DAP) | Getting Started with Dell OpenManage Network Manager
tab, specify the name, schedule interval, whether this policy
. Those listed are the
Scheduled Intervals
Add Policy
Repositories
listed on the Repositories tab.
and icons triggering
, and select a policy
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5
How To:
NOTE:
In the Aging Policies Options tab, specify either the archiving and retention you want, or
further specify Sub-Policies that refine the items archived, and specify archiving and retention
for those sub-policy elements. Which one you can specify depends on the type of DAP you
are configuring.
6
Click
Apply
until the displayed screen is the DAP manager.
To View / Verify DAP
DAP archives information into the specified repository under the installation root. You can open
archived .xml data with
the environment with
dapviewer
oware
in Windows or
. Launch this application from a command line after setting
. ./etc/.dsienv
in Linux.
Archived data is deleted from Dell OpenManage Network Manager’s database. You can verify that
by querying whether archived data still exist. You also can backup your database if you want to
preserve records not yet archived.
Open an Archived in dapviewer.
1
First, make sure you have an archived file. One way to do this is to edit the Events DAP, make
sure the archived events go to a directory you can access later, and retain them for zero days.
2
Manually run the Events DAP
3
Open a command shell. Type
4
Ty p e
dapviewer.
5
Select the file with the ellipsis (...).
oware
in Windows, or
. ./etc/.dsienv
in UNIX.
60
dapviewer opens both compressed and uncompressed files. It does not open empty files.
Click the
6
7
Examine the archived data.
Redcell > Database Aging Policies (DAP) | Getting Started with Dell OpenManage Network Manager
Load
button.
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Aging Policies Editor
When you click
(DAP) screen, first a selector appears where you can click on the kind of policy you want to create,
then the editor appears. If you click the
Editor appears with that policy’s information already filled out, ready to modify.
The
General
Name
—An identifier for the policy
Description
Enabled
Schedule Interval
here, you can re-configure it in the Schedules Portlet.
Base Archive Name
Compress Archive
Archive Location
The contents of the
is where you set the retention thresholds.
Add Policy
screen has the following fields:
—A text description of the policy
—Check to enable the policy.
—Use the pick list to select an interval. Once you have configured an interval
—Check to compress the archive file.
—Select from the available Repositories in the pick list.
in the upper right corner of the Redcell > Database Aging Policies
—The prefix for the archived file.
Options
tab depend on the type of DAP you are configuring. Typically, this tab
Edit
icon to the right of a listed policy, the Aging Policies
Redcell > Database Aging Policies (DAP) | Getting Started with Dell OpenManage Network Manager
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DAP SubPolicies
Some Options tabs include sub-policies for individual attribute retention.
Click
Add SubPolicy
or click the
Edit
button to the right of listed policies to access the editor.
Editing Tips
Archiving options that appear in the Aging Policies Editor vary, based on type of policy
selected. Inventory Change Tracking DAPs ask how long you would like to keep Config
reports, Inventory Report DAPs ask how long you would like to keep your Historical Reports
based on number of instances, days, and weeks, months or years.
62
Set these thresholds in the
Check the
Enabled
checkbox to enable the policy.
Options
tab. All DAPs require a Name and a record threshold.
DAPs run on a schedule. If the record threshold number is greater than or equal to the
configured threshold then the DAP runs at the scheduled time. You may also manually click
the gear icon to the right of a listed policy, and execute a DAP at any time to check that
threshold figure. In either case, if the threshold is not crossed Dell OpenManage Network
Manager creates no archives.
To verify when current DAPs are scheduled to run, open the Schedules portlet, and select the
schedule on which it runs. For most DAPs, this is the Daily (recommended) DAP. Right-click
to edit it. The Scheduled Aging Policies list should include all DAPs that have selected that
schedule.
Redcell > Database Aging Policies (DAP) | Getting Started with Dell OpenManage Network Manager
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Aging Policies Options
The
Options
Fields can include the following:
Keep [Aged Item] for this many days
archiving it.
Archive [Aged Item]
tab in this editor can vary, depending on the type of policy.
—Check this to activated archiving according to this policy.
—The number of days to keep the aged item before
Sub-Policies
Some types of Database Aging Policies can have sub-policies that further refine the aging for their
type of contents.
These appear listed in the Aging Policies Options
that you can
Such sub-policies can contain the following types of fields:
Component
Action Type
Retention (Days)
Archive
Edit
or
Delete
listed policies with the icons in the far-right
—Select the component for the sub-policy from the pick list.
—This further sub-classifies the
—The number of days to keep the aged item before archiving it.
—Check this to activated archiving according to this policy.
Redcell > Database Aging Policies (DAP) | Getting Started with Dell OpenManage Network Manager
tab. Click
Component
Add Sub Policy
.
to create them. Notice
Action
column in this list.
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Repositories
When you select a repository in the Aging Policies Editor, the available policies come from what is
configured in this tab of the editor.
64
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Available repositories appear listed in the initial screen. Like the Aging Policies Editor, you can click
NOTICE
Add Repository
in the
Action
Online
with a green icon (this is red, when the destination is offline).
to create a new repository, and
Edit
or
Delete
selected, listed policies with the icons
column. Notice the listed policies indicated whether the archiving destination is
When you
Repository Name
Description
Virtual Path
Add Repository
or
Edit
an existing one, the following fields appear in the editor:
—An identifier for the archiving destination.
—A text comment.
—This is the path relative to the installation root directory. Any user with
administrator permissions can specify or change the default archive path here.
Online
—Check this to put this repository online.
Dell OpenManage Network Manager automatically writes to any configured failover repository if
the primary repository is full or not writable.
To view any archived DAP file, use
[Enter], type
dapviewer
dapviewer
to use this utility.
. Type
oware
in a command shell, then, after pressing
Database Backup
To back up your database, open a command shell (
the following at the prompt replacing USERNAME and owbusdb. By default, the database is
owbusdb
.
mysqldump -a -u USERNAME --password=[name] owbusdb > FILENAME.mysql
Redcell > Database Aging Policies (DAP) | Getting Started with Dell OpenManage Network Manager
Start > Run cmd
, in Windows), and then type
65
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For examp l e :
NOTICE
mysqldump -a -u oware --password=dorado owmetadb > owmetadb.mysql
If you have Performance monitors or Traffic Analyzer, you must also back up your stored procedures
otherwise they do not get restored when you restore the database. The command line here adds
routines
mysqldump -a -u oware --password=dorado --routines owbusdb > owbusdb.mysql
This writes the owbusdb to a plain-text file called
. For example:
FILENAME.mysql (owbusdb.mysql
--
in our
examples). This file is a full backup with which you can fully restore your database in case of
problems.
Defaults for the database are oware (login) and dorado (password). These are typically different
from the login / password for the application.
To get a rough estimate of a database’s size, looking at the size of the directory
\oware3rd\mysql\data.
Restoring Databases
Restoring from
1
Drop the database:
mysqladmin -u USERNAME -p drop owbusdb
or
FILENAME.mysql
is a three step process. This occurs, again, in a command shell:
66
mysqadmin -u USERNAME --password=[password] drop owbusdb
2
Recreate the database
mysqladmin -u USERNAME -p create owbusdb
or
mysqadmin -u USERNAME --password=[password] create owbusdb
3
Import the backup data
mysql -u USERNAME -p owbusdb < FILENAME.mysql
or
mysql -u USERNAME --password=[password] owbusdb < FILENAME.mysql
Here are the backup commands for all the Dell OpenManage Network Manager databases:
mysqldump -a -u root --password=dorado owbusdb > owbusdb.mysql
mysqldump -a -u root --password=dorado owmetadb > owmetadb.mysql
mysqldump -a -u root --password=dorado lportal > lportal.mysql
mysqldump -a -u root --password=dorado synergy > synergy.mysql
Redcell > Database Aging Policies (DAP) | Getting Started with Dell OpenManage Network Manager
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Portal Database Backup / Restore
NOTICE
CAUTION:
The web portal itself has a MySQL database. Back it up as follows:
1
Open a command shell and type
2
Then type the following command:
mysqldump –uroot -–password=dorado lportal > mybackup.sql
3
The
mybackup.sql
file is the backup.
To restore the database, use another
1
Drop the database:
mysqladmin -uroot --password=dorado drop lportal
2
Recreate the database
mysqladmin -uroot --password=dorado create lportal
3
Import the backup data
mysql -uroot --password=dorado lportal < mybackup.sql
oware.
oware
shell:
Server
This portion of the
operation. Click the
This panel is visible to administrators only, and contains helpful settings and resource information related
to the server.
Control Panel
Execute
buttons in this panel to do things like re-indexing the search indexes.
lets you manage the portal’s web server, and maintain its smooth
LDAP
You can integrate LDAP with your Dell OpenManage Network Manager installation in the Portal
Settings > LDAP tabs. See LDAP Portal Settings for more about LDAP integration in addition to
what follows.
Before enabling LDAP server in Portal, you must create and assign one user from LDAP server as Portal
administrator. You will not be able to access control panel without administrator role. See How to:Make
an LDAP Admin User on page 69 below for details.
1. For more information about LDAP capabilities generally, consult Liferay’s LDAP documents.
1
LDAP | Getting Started with Dell OpenManage Network Manager
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Make sure
NOTICE
NOTE:
and make sure that
Click
Import at Startup
Change Required
Notice that several test buttons appear in the LDAP screens, for example, Test LDAP Connection. Use
these to validate your entries as you make them.
Add
under LDAP Servers to add the specifications of your LDAP server. After configuring
is turned off and in Password Policies, edit the default password policy
is off.
your LDAP server, restart the Dell OpenManage Network Manager server, and attempt to log in as
an LDAP user.
LDAP Server Settings
The following settings are required (the values below are examples, only):
Connection
Base Provider URL : ldap://192.168.50.25:389
Base DN : dc=dorado-exchange,dc=oware,dc=net
Principal: dorado@dorado-exchange.oware.net
The Principal user must have the necessary administrator rights in Active Directory Server or any other
LDAP server
Credentials: ********
68
Users
Authentication Search Filter:(sAMAccountName=@screen_name@)
Import Search Filter: (objectClass=person)
User Mapping
Screen Name: sAMAccountName
In the Portal Settings > Authentication > LDAP tab:
Authentication
Enabled
Import / Export
Import Enabled
Import on Startup Disabled
LDAP | Getting Started with Dell OpenManage Network Manager
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How To:
Make an LDAP Admin User
NOTE:
All users imported from an LDAP server default to the Poweruser role. The default Dell
OpenManage Network Manager (login/password: admin/admin) cannot log into Dell OpenManage
Network Manager once you enable authentication through LDAP. Therefore you must manually
assign one user from the LDAP server as Portal administrator. Here is an example of an LDAP
database user with Administrator privileges:
Screen name: ITAdmin
User password: ITPassword
First Name: Scott
Last Name: Smith
Email: scott@dellhardware.com
You cannot import users without these five attributes into Dell OpenManage Network Manager from an
LDAP source.
Creating user ITAdmin with Administrator role:
1
As an Admin user, Go to > Control Panel.
2
Under the Portal category, click
3
Fill out the User form with name and email address and so on. Remember: screen name, first
name, and email address are required. Dell OpenManage Network Manager LDAP import will
not overwrite existing users.
4
When you are finished, click
5
A message appears saying that the save was successful.
6
Select the
7
Click the
Pass wo rd
Roles
, enter password: ITPassword then click
link. A screen appears showing the roles to which your ID is currently
assigned. By default, all users are assigned the Power User role.
8
Remove the default PowerUser role (optional), and add the administrator role for the user,
then click
Save
.
Now you can enter LDAP server information. Please be patient, your changes may take a
while to take effect.
Save
Users
, then click the
.
Add
button.
Save
.
Stopping LDAP Authentication
1
To stop authenticating through LDAP, log in as the admin user with ITAdmin/ITPassword.
2
In control panel go to Portal > Portal Setting > Authentication > LDAP and uncheck the
Enabled
then
Save
.
LDAP | Getting Started with Dell OpenManage Network Manager
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3
After your changes have taken effect, Users can login only with credentials that exist on the
Dell OpenManage Network Manager database
LDAP Portal Settings
To use LDAP, you must make some adjustments to your Dell OpenManage Network Manager
installation. You must configure the following additional settings in the
Portal > Portal Settings in Control panel. This has two tabs:
• General
•LDAP
General
Fill in the
General
panel. The
Home URL
must be
/c/portal/login
Authentication
.
panel of
70
LDAP | Getting Started with Dell OpenManage Network Manager
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LDAP
NOTE:
In the LDAP tab of the Authentication screen, check the
Enabled
and fill in that screen as appropriate.
checkbox, then click
Add
under
LDAP Servers
Configuring Pages and User Access
The following describes adding pages to your Dell
OpenManage Network Manager installation, and
configuring Role-based User Views. This is a way to
manage user access to Dell OpenManage Network
Manager’s features in a more complex environment. This
consists of the following configuration levels:
• Page Level Permissions
• Portlet Level Permissions
• Configure Resource Level Permissions
Pages display portlets in the following ways:
Summary / Minimized Mode
Any portlet's that have the
Current Filter, Max Results, Max Items Per Page, and column choices. See Portlet Toolbar on page
103.
The Max Results settings for summary portlets differ from those for maximized / expanded portlets.
If you are an Admin and are on the Main portal site, Dell OpenManage Network Manager saves
these permanently. If you are a REGULAR user they are only saved temporarily unless the portlet is
on your personal Public/Private pages. See Public / Private Page Behavior on page 48 for details.
Configuring Pages and User Access | Getting Started with Dell OpenManage Network Manager
Settings
toolbar option (Filters and Max Results) can save/toggle the
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Maximized / Expanded Mode
NOTICE
How To:
NOTE:
The
the number of items to display. If the number of items in a list exceeds the maximum specified, a
[limit reached]
the page.
Page Level Permissions
This level provides permission for a user/group/role/organization on a defined Dell OpenManage
Network Manager page.
Create new Users:
1
2
3
4
5
Settings
button in expanded portlets lets you configure displayed columns and their order, and
message appears next to the number of items listed in the bottom right corner of
For large list, filters are a more efficient use of computing resources than large maximum settings. See
How to: Filter Expanded Portlet Displays on page 108 for more about configuring filters.
As an admin user, go to the Control Pane
Under the Portal category, click
Users and Organizations
, then click the
Add > User
menu
item.
Fill out the User form with name and email address and so on.
When you are finished, click
Save.
A message appears saying that the save was successful.
72
The expanded form lets you fill out more information about the user.
6
Select the Password, enter password for the user and click
7
Click the
Roles
link. A screen appears showing the roles to which your ID is currently
Save.
assigned. By default, all users are assigned the Power User role, and to the role User.
8
(You may want to do this step after configuring roles. See Add and Configure User Roles /
Permissions on page 50.) Remove the default PowerUser role, and add the appropriate new
role for the user with the
+Select
link, then click
Save.
You can optionally fill out other details
later.
9
In Control Panel’s Redcell > Permission Manager, remove any permissions from the User role
you do not want the user to have.
Configuring Pages and User Access | Getting Started with Dell OpenManage Network Manager
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How To:
Create a new Page and Rearrange Pages
NOTICE
How To:
1
As an admin user, from the portal, not control panel, click
page with a blank title in the doc. Name, then click on that page to see it.
2
Click
Manage > Page
3
An editor appears that lets you further configure the page.
to reconfigure it, add child pages, and so on.
Click the triangles on the left to expand the tree of pages in this schematic.
4
To re-arrange the pages in the portal, drag-and-drop them in the tree on the left.
5
When the page is configured as desired, click
Save
and then click the X in the upper right
corner of this editor. Your page should appear in the portal after you refresh it.
6
Click the page label to open any new page, and click
that page. You can also drag and drop the portlets within the page to rearrange them. The
applications under the
Por tal
node are open source, and not documented here. The rest are
Dell OpenManage Network Manager-connected, and are documented in this guide.
Use the Search Applications field at the top of the Add > Applications menu to find portlets nested within
that menu’s categories. The Portal Applications and Global categories includes generic portlets; the
remaining categories are for Dell OpenManage Network Manager portlets.
Add
>
Add > Page.
Applications
That creates a new
to add portlets to
Restrict Pages for a User
1
As an admin user click
2
Expand the Page Layout tree. This represents the page layout as seen in the portal.
3
Select a page where you want to restrict access.
4
Click on the
Configuring Pages and User Access | Getting Started with Dell OpenManage Network Manager
Permissions
Manage > Page
button at the top.
.
73
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5
How To:
Uncheck the
PowerUser can still view the page.
6
Now select
7
Click
Save
8
You can log out and log back in as the new user. That the user should not be able to see
restricted pages.
View
permission for Guest and Community members. Make sure Owner and
View
for any other roles you want to give access.
.
Portlet Level Permissions
You can also provide permission for a user/group/role/organization on a defined portlet.
Configure Portlet Permissions
1
As an admin user, click on the Configuration icon (the wrench) in the top right
corner of the portlet of interest.
2
Click on the
74
Configuring Pages and User Access | Getting Started with Dell OpenManage Network Manager
Configuration
and go to the Permissions tab in the next screen.
Page 83
3
How To:
Uncheck the View permission for Guest and Community members. Make sure Owner and
PowerUser still have View permissions.
4
Now check View for the relevant roles (for example,
5
Click
Save.
6
You should now be able to log out as admin, and log in as Guest or other community
members and confirm you cannot view the portlet you just configured.
Silver
Group).
Configure Resource Level Permissions
You can provide permission for a user/group/role/organization on a defined resource. The following
outlines the steps:
• Create a Container for each Customer
• Configure Membership for Container (resources that customer can access)
• Set Authorization for User Container
• Set up a Page for Device Level View
Create a Container for each Customer
1
In Container Manager Portlet, right-click to select
2
Create a container for the desired customer, naming and describing it.
Configuring Pages and User Access | Getting Started with Dell OpenManage Network Manager
New.
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3
In the
Authorizations
tab for this container, delete authorization for ALL (non-portal), Add
authorization for Synergy Admin, Add authorization for Power User Role, and delete the
Ven do rs
Configure Membership for Container
4
Create Gold Customer as a Top Level Container.
5
Make it Shared, and configure its membership (Select and Add a group of devices)
Child Container.
76
Set Authorization for User Container
6
In the Authorizations tab, Add Gold Customer (with limited permission), and User Synergy
Admin (with full permission).
7
Delete Group: User
8
Create a Gold Customer user as described above.
Set up a Page for Device Level View
9
Add a Container View to the page of interest with portlets for which you want to restrict
access. Currently Container View is enabled for the following portlets: Managed Resources,
Alarms, Ports, Audit Trails, Printers.
10
Log out as admin, and log back in as a user with Gold Customer permissions.
11
Confirm your permission configuration is operating on this page.
Configuring Pages and User Access | Getting Started with Dell OpenManage Network Manager
Page 85
Quick Navigation
The Quick Navigation portlet lets you quickly perform some basic tasks:
Resource Discovery
you construct a Quick Discovery profile if none exists. See Resource Discovery on page 180
for details.
Link Discovery
Discovery on page 208.
Backup Config Files
can use this feature, you must have servers configured as described in Netrestore File Servers
on page 90. See also File Management on page 271.
OS Image Upload
283 for more about these capabilities.
Deploy OS Image
configured, as described above for Backup. See Deploy Firmware on page 287.
License Management
OpenManage Network Manager. See License Viewer below for details.
Admin user and Power User can see all the above menu items. The User role sees only sees four.
Link discovery and OS image upload do not appear by default. To see them, you must give User
'write' permission.
—Discover devices in your network with the Quick Discovery defaults, or lets
—After you have discovered resources, this discovers their connections. See Link
—This lets you back up discovered devices’ configuration files. Before you
—Upload firmware updates for devices. See Firmware Image Editor on page
—This deploys firmware updates. To deploy images, you must have File Servers
—This lets you see and manage the licensed capabilities of Dell
Network Tools
The Network Tools portlet lets you invoke a variety of existing functions on a device without having
the device currently discovered. When installed, the Network Tools application appears listed as an
available Application to install as a portlet.
Before you can use the tools you must enter an ip address in the ip address field. Once you have
entered that address, 7you can use the following:
• Ping Tool
• MIB Browser Tool
Quick Navigation | Getting Started with Dell OpenManage Network Manager
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• Direct Access Tool
NOTICE
If you want to restrict access for some users so they do not automatically log in with direct access, then
remove direct access permissions for users, and use Network Tools for direct access.
Ping Tool
The second button is the Ping tool, which pings the selected device.
78
Network Tools | Getting Started with Dell OpenManage Network Manager
Page 87
MIB Browser Tool
NOTE:
The first button displays the MIB browser with default SNMP settings. You can edit the settings to
match the SNMP settings for the device and save them. The next time Network Tools invokes the
MIB browser, it defaults to your previous settings.
Once you are done editing the SNMP settings, click
available MIBs as you would ordinarily do in MIB browser. See MIB Browser on page 214 for more
about using the MIB browser. You can also browse MIBs in the attribute selection panel for the
SNMP monitor. See SNMP on page 323.
MIB file locations are subject to change without notice, but generally are under the owareapps/
[application name]/mibs directory for different application modules.
Save
. Click the
Browse
tab to look through
Direct Access Tool
The third button on the Network Tools portlet toolbar opens the Direct Access tool. It provides a
command line interface terminal for Telnet, SSH and SSH V2 access to the device.
Network Tools | Getting Started with Dell OpenManage Network Manager
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Click and select the type of direct access you want.
• Direct Access - Telnet
• Direct Access - SSH / SSH V2
Direct Access - Telnet
Telnet direct access connects to the device with telnet and displays the terminal session. You must
login to the device manually. See Direct Access on page 213 for more about using this form of
device access.
Direct Access - SSH / SSH V2
Direct Access for SSH or SSH V2 first prompts for a user name and password.
80
Use LF instead of CR LF
The
is necessary for some devices (for example: some Dell Power Connect devices).
Once you log in, Dell OpenManage Network Manager attempts to connect with SSH or SSH V2
using the user id and password provided. Some Dell Power Connect devices do not log when
connected and prompt you to enter the user and password again.
Network Tools | Getting Started with Dell OpenManage Network Manager
checkbox suppresses carriage returns when you click Enter key. This
Page 89
License Viewer
This screen appears when you click
License Management
in the Quick Navigation portlet.
Close
Click
slightly different from the one you expect. For example, the
the Inventory Manager product.
to return to Dell OpenManage Network Manager. You may find Licenses in a name
Reports
portlet is licensed as part of
License Expiration Warning Alarms
OpenManage Network Manager includes a critical event/alarm warning of a possible license
expiration (emsAppServerLicenseWillExpireSoon). In typical packages, this alarm first appears 14
days from license expiration, then recurs daily. The alarm’s message changes to indicate how many
days remain. Once expiration occurs, you can still log into OpenManage Network Manager, but
portlets are disabled. Contact your sales representative to update or extend your license.
License Viewer | Getting Started with Dell OpenManage Network Manager
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How To:
Register a License
NOTICE
To register a license click the
a license file.
Select File
button at the top, and use the subsequent screen to select
To import a license when application server is not running, type
[license file path]
You must restart application server or wait up to 15 minutes before a license modification takes
effect.
Product Licenses
This portion of the License Viewer lists the products for which you have licenses already, displaying
the
Product, Edition, Expire Date,
installed the product and/or license, and the
License Details: [Product]
This portion of the screen displays the details of a license selected in the
Licenses
list above this panel.
Device Licenses
This tab displays the
between maximum and managed, and
managed.
portion of the License Viewer screen. It is blank if you have not selected a license in the
Maximum Allowed
on a command line.
whether the license is
Ve rs io n
number of devices, the
Ty p e
of license, along with sums of the maximum and count
of product for which the license is valid.
oware
then
Va li d ,
any IP restrictions, the
Count Managed
licenseimporter
User
who
Registered Product
the
Va ri an c e
82
License Viewer | Getting Started with Dell OpenManage Network Manager
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Discovery Profiles
NOTICE
How To:
NOTE:
Discovery profiles configure
equipment discovery for Dell
OpenManage Network Manager.
The summary view displays the
Name, Description, Default
green check indicates the default
profile), whether the profile is
Scheduled
Date
The Expanded portlet adds a
Reference Tree snap panel that
displays a tree of associations
between selected profiles and
authentication and tasks that they execute. See Discovery Profiles on page 181 for more about this
portlet.
and
Next Execution
for scheduled discovery
The date format follows the operating system’s conventions for the location and language selected.
Restarting the system changes system menus to the new language. If you want to revert back to the
original language in Linux, you may also need to update the cache file under
(the
.
/var/cache/gdm.
Discover Your Network
1
Right click the Discovery Profiles list and select
If you have a multitenant environment, you can create
The Discovery Profile Editor appears, with a step-by-step set of screens to configure resource
2
discovery. You can navigate through it by clicking the screen tab names at the top, or by
clicking the
Discovery Profile Editor
Use this editor to configure discovery once you have started Discover Your Network. Baseline
discovery is the initial discovery to compare to later discoveries. Follow these steps to discover
equipment on your network:
General
Next
button at the bottom of the page.
Discovery Profiles | Getting Started with Dell OpenManage Network Manager
New.
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3
NOTE:
NOTICE
CAUTION:
General Parameters
—Set the
Name, Description
and whether this profile is the baseline
default.
4
Profile Options
discovered), whether to
Hostname(s), ICMP Ping Device(s), Manage ICMP-only Device(s),
Device(s).
—Select the
Device Naming Format
Manage by
IP address or hostname, and check whether to
(how the device appears in lists, once
Resolve
or
Manage Unclassified
This last checkbox determines whether Dell OpenManage Network Manager
attempts to manage devices that have no device driver installed. Management may be
possible, but more limited than for devices with drivers installed, provided this capability is
one you have licensed.
Some packages disable ICMP ping by default.
The Filters (by
Location, Vendor,
or
Device Type
) let you narrow the list of devices discovered
by the selected item(s). As the screen says, this filtering will not have any impact on the
processing that occurs during the Inspection step.
Make sure you
Save
profiles you alter, or these selections have no impact when you execute
discovery.
Network
5
After you click
Network Type and Addresses
CIDR Address, Hostname, SNMP Broadcast, Subnet
You can specify an IP Address range by separating the beginning and end with a dash. For example:
192.168.1.1 - 192.168.1.240.
Next,
the
Network
screen appears.
—Select the type of entry in the pick list (
).
IP Address(es),
The tooltips in the data entry field describe what valid entries look like.
6
Authentication
Profiles on page 181 for details.) Notice that authentications appear with
and
Up / Down
—You can
Create new
, or
arrows on their right. The
Choose existing
Up / Down
arrows order authentications, so Dell
authentications. (See Discovery
Edit / Delete
OpenManage Network Manager tries the top authentication first, then the next, and so on. If
you have an authentication like
admin/abc
enable/enable
and one that is identical with an enable-level login / password (
admin/abc/
), make sure the enable authentication appears first in the list, otherwise,
you will discover the device, but not access its enable functionality.
If you do not get to the correct level of authentications—for example the “enable” user—then Dell
OpenManage Network Manager’s full functionality is not available.
icons
84
Discovery Profiles | Getting Started with Dell OpenManage Network Manager
Page 93
The
Edit
icon opens the authentication editor. Click the arrows to arrange the order in which
credentials are tried (top first). Ordering only applies when two credentials are of the same
type.
Actions
7
You can configure Actions to run as part of discovery. By default, the actions screen includes
the
Resync
action. Use
Add Action
to select others to enter here. You can also edit parameters
(if available), delete and re-order the actions listed here by clicking the icons to the right of
them. Dell OpenManage Network Manager executes them in top-to-bottom order.
By default discovery now automatically updates monitor targets with discovered equipment.
For example, if you have a monitor targeting the dynamic All Dell Devices group, and
discover a Dell device, discovery automatically adds the discovered device to the monitor’s
target list.
Device discovery initiated by web services does not require an existing discovery profile,
however, if a default discovery profile exists, then discovery initiated by web services uses it. If
you have updated your system, you must add the Refresh Monitor Targets action to any
existing discovery profiles you have created before this default behavior occurs in upgraded
discovery profiles.
You can change this default by changing the settings in the
redcell.properties
property.
Inspection
8
Inspect Network using your current settings
See also Refresh Monitor Targets for Newly Discovered Devices on page 329
file’s
redcell.discovery.taskactivity.order
—This screen lets you preview the discovery
profile’s actions and access to devices. If you clicked
the previous screen, click
Start Inspection
to begin the inspection process for selected
Next
rather than
/owareapps/redcell/lib/
Inspect
at the bottom of
authentications that validates the device’s credentials.
Notice that the
Inspection Status
fields below listed authentications indicates the success or
failure of ping (if not disabled), Hostname resolution, and the listed Authentications.
If the device does not match all required authentications, you can click the
Fix it
icon (a
wrench with a red or yellow dot) to edit them for the selected device. You can also click
Device
,
Create New,
icon displays the authentication selection panel. The yellow dot on the
or
Choose Existing
authentications while in the editor clicking the
Fix it
icon means an
optional authentication is missing. A red dot means a required one is missing.
When authentications are unsuccessful, you can remove or edit them in this editor too. Click
the icons to the right of listed authentications to do this.
When they test successfully, the authentications appear in a nested tree under the
checkbox (checked when they test successfully).
Te s t
Fix it
Discover
Discovery Profiles | Getting Started with Dell OpenManage Network Manager
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9
NOTICE
NOTE:
Save—
begin discovery
Click
Save
to preserve the profile. You can then right-click it to select
.
If you select
Execute
from the profile editor, Dell OpenManage Network
Execute
Manager does not save the profile to execute later.
Results
10
Execute
—Clicking
Execute
begins discovery, confirm you do not mind waiting, and the
message traffic between Dell OpenManage Network Manager and the device appears on the
Results
screen.
This is a standard
11
A message (
Audit
screen. See Audit Trail / Jobs Screen on page 114 for more about it.
Discovery Profile Execute is complete
) appears in the
Messages
at the bottom left
of the status bar.
You can also schedule discovery profiles to run periodically, updating your Dell OpenManage Network
Manager database with any network changes. For more, see Schedules on page 118.
12
The devices in your network now appear in the Managed Resources portlet, and elsewhere (in
Topology, for example).
See Discovery Profiles on page 181 for more about these capabilities.
Dell OpenManage Network Manager automatically adds discovered devices to the default ICMP monitor.
and
86
Incomplete Discovery
If the device is detected and responds to ping, but does not respond to Dell OpenManage Network
Manager actions (for example: Adaptive CLI), you may have only partially discovered it. Right-click
the device in the Managed Resources portlet and select
option does not exist, it is only partially discovered. Right-click to edit the device, and add a Telnet
Management Interface and Authentication in those two tabs of the editor.
Discovery Profiles | Getting Started with Dell OpenManage Network Manager
Direct Access > Telnet
. If that menu
Page 95
Managed Resources
This portlet displays all
the devices you have
discovered.
See Managed Resources
on page 195 for the
details of this screen’s
capabilities.
See also Managed
Resource Groups on page
190.
Common Setup Tasks
By default this portlet usually appears
on the first page after you sign in. If
your package does not display it on that
page, you can click
and put it there. This portlet reminds
you of the following common tasks:
• SMTP Configuration
• Netrestore File Servers
• Netrestore Image Repository
A red flag appears with the “Setup required” message in the
configured. Configuring them displays a green flag with the “Setup complete” message. Click the
edit
link in the
Add > Applications
Action
column to open editors for each of these.
Status
column when these are not
Password Reset
You can reset a user's password two ways. One is to login as admin and change the user's password
in Portal Settings > Users and Organizations. For additional information please refer to Portal >
Users and Organizations on page 44.
For the second method, users themselves can request an email be sent to them with instructions to
set a new password. Follow the steps below.
Managed Resources | Getting Started with Dell OpenManage Network Manager
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1
Login fails. At the bottom of the login screen is the Forgot Password link.
2
A prompt appears for user to enter a Screen Name.
3
A prompt appears to enter the answer to the reminder question (their Father's middle name)
that they set when logging in the first time.
4
After entering the correct answer for their account, Dell OpenManage Network Manager
sends an email to the user’s email address. E-mail for password reminders / resets requires
setting up the fields in Control Panel > Server Administration > Mail, not the SMTP
Configuration which is for Dell OpenManage Network Manager-originated e-mails.
After entering an incorrect answer, a request failed screen appears, with another chance for
entering a correct answer.
5
The e-mail provides a link where the user can enter a new password and confirm it.
SMTP Configuration
You can use Dell OpenManage Network Manager’s messaging capabilities to communicate with
other users, but if you want to receive e-mails automated by actions like configuration file backups,
Dell OpenManage Network Manager must have a mail account. This screen configures the e-mail
server so Dell OpenManage Network Manager can send such automated e-mails.
88
The
Apply
button accepts your edits.
OpenManage Network Manager. This screen contains the following fields:
SMTP Server Host
SMTP Server Port
Authentication Enabled
the next two fields.
Common Setup Tasks | Getting Started with Dell OpenManage Network Manager
—The IP address or hostname of your SMTP server.
—The port for your SMTP server (110 is typical).
—Check this to enable authentication for this server. Checking enables
Te s t
tries them.
Cancel
abandons them and returns to Dell
Page 97
User Name
Password
Security
—The login ID for the SMTP server, if authentication is enabled.
—The password for the SMTP server, if authentication is enabled.
—Enable Secure Sockets Layer (SSL) protocol to interact with your SMTP server, or
Transport Layer Security (TLS).
Return Address
Default Subject
—The return address for mail sent from Dell OpenManage Network Manager.
—Text that appears by default in the subject line of mail sent by Dell
OpenManage Network Manager.
Connection / Send Timeout
—The time-outs for mail sent by Dell OpenManage Network
Manager. If your SMTP server or network is slow, increase the default timeout.
Max Per Minute
—The maximum number of e-mails Dell OpenManage Network Manager can
send per minute.
Two settings for e-mail servers appear in Control Panel, one in the Control Panel > Portal >
Settings Mail Host Names edit screen, and another in Control Panel > Server Administration >
Mail. These are for Liferay login and password reminders / resets (see Password Reset on page 87).
The Portal-based e-mail settings help Administrators limit signups to e-mails only existing in their
organization. The screen in that panel provides a list of allowed domain names, if that feature is
enabled.
Control Panel > Server Administration > Mail is where to configure the Main server and
authentication for routing mail
Common Setup Tasks | Getting Started with Dell OpenManage Network Manager
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Netrestore File Servers
CAUTION:
The Netrestore file servers provide FTP connections for retrieving and deploying devices’
configuration files, and for deploying firmware updates to devices on your network. See Chapter 8,
File Server / File Management for a description of the portlet that manages file servers. If you want
to configure servers from the
you click
Edit.
Common Setup Tasks
portlet, a slightly different screen appears when
90
This displays configured file servers. Configure new servers by clicking the
upper right corner. The editing process after that is as described in File Server Editor on page 270.
If you select the internal file server, make sure no external file server is running on the same host. A port
conflict prevents correct operation. Either turn off the external file server, or use it as the FTP server.. We
strongly recommend using the internal file server only for testing, and external file server(s) for
production.
Dell OpenManage Network Manager selects the file server protocol for backup, restore or deploy
based on the most secure protocol the device supports.
new file server
link in the
Deploying and Extensions
You can get add-on capabilities in Dell OpenManage Network Manager in the following forms:
• Deploy Files
•Extensions
• .ocp and .ddp files
These add-on capabilities do not require a complete re-installation of the application. The
following sections describe how to update your initial system with them.
Deploying and Extensions | Getting Started with Dell OpenManage Network Manager
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Deploy Files
NOTICE
Updates to Dell OpenManage Network Manager can come in .war files—for example, a new
helpset (
copy them to the
few minutes, Dell OpenManage Network Manager will deploy them.
nvhelp.war
[installation root]\oware\ synergy\deploy
), that updates the information about the program. To deploy such files,
directory. In the next
Extensions
Extended capabilities for Dell OpenManage Network Manager may appear in .jar files—for
example
root]\oware\synergy\extensions
synergy-msp.jar
. To deploy these, copy the file into the
directory.
[installation
.ocp and .ddp files
Device drivers and additional application capabilities come in files with the .ddp and .ocp
extensions, respectively. These install automatically during installation when they are in the
owareapps directory. To install them after your system is already up and running, use the following
command line programs:
ocpinstall -x [filename.ddp or filename.ocp]
ocpinstall -l [filename.ddp or filename.ocp]
ocpinstall -s [filename.ddp or filename.ocp]
Localizing Message Files
A message file is essentially a property file. The file name dictates which locale(s) it applies to. The
suggested naming convention is as follows:
<prefix>msgs[_languageCode[_countryCode[_variantCode]]].properties
Do not provide more precision than necessary. By default, all message files are named as:
<prefix>msgs_en.properties (English)
or
<prefix>msgs.properties (language independent)
No support exists for prepend or append operations.
All entries must follow this syntax:
To find all available message files, search the installation root and directories below it for
*msg*.properties. You may also want to alter *.msgs files.
Deploying and Extensions | Getting Started with Dell OpenManage Network Manager
category.number=message text
91
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Finally, extract the
CAUTION:
appropriate file(s) in the localization subdirectory, then re-compress the
If you take the time to translate these files, make sure you keep a copy any files you modify because any
upgrade may return them to their original state. You must manually copy the localized files to their
original positions to see those translations after any update.
synergy-i18n.jar
in
oware/synergy/extensions
.jar
, edit the
file.
The localization/language functionality comes from Liferay. You may find additional information
regarding localization on
www.liferay.com/documentation.
92
Deploying and Extensions | Getting Started with Dell OpenManage Network Manager
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