Dell OpenManage Essentials User Manual

Dell OpenManage Essentials

Version 1.0

User’s Guide

Notes and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

____________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, KACE™, FlexAddress™ and Vostro™ are trademarks of Dell Inc. Intel

Celeron registered trademark and AMD Opteron™, AMD Phenom™, and AMD Sempron™ are trademarks of Advanced Micro Devices, Inc. Microsoft Windows Vista

are registered trademarks of Intel Corporation in the U.S. and other countries. AMD® is a

are either trademarks or registered trademarks of Microsoft Corporation in the United

, Windows®, Windows Server®, MS-DOS® and

States and/or other countries. Red Hat Enterprise Linux trademarks of Red Hat, Inc. in the United States and/or other countries. Novell trademark and SUSE ™ is a trademark of Novell Inc. in the United States and other countries. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Citrix XenMotion and/or other countries. VMware

are either registered trademarks or trademarks of Citrix Systems, Inc. in the United States

, Virtual SMP®, vMotion®, vCenter®, and vSphere® are registered

trademarks or trademarks of VMWare, Inc. in the United States or other countries.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

, Pentium®, Xeon®, Core™ and

and Enterprise Linux® are registered

is a registered

, Xen®, XenServer® and

2012 - 1

1 About OpenManage Essentials . . . . . . . . 15

2 Installing OpenManage Essentials . . . . . 17

Installation Prerequisites and Minimum

Requirements . . . . . . . . . . . . . . . . . . . . . . 17

Downloading OpenManage Essentials

Terms and Conditions for Using Relational Database Management Systems

Installing OpenManage Essentials

Setting Up OpenManage Essentials Database on a Remote SQL Server

Installing Repository Manager

Uninstalling OpenManage Essentials. . . . . . . . . . 23

Migrating IT Assistant to OpenManage Essentials

Migration Use Cases

List of Migrated and Non-Migrated

Components . . . . . . . . . . . . . . . . . . . . 26

. . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . 24

. . . . . . . . . 18

. . . . . . . . . . . 19

. . . . . . . . . . . . . 22

3 Getting Started With OpenManage

Essentials

Logging On to OpenManage Essentials . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . . . . . 29

. . . 23

Contents 3

Configuring OpenManage Essentials . . . . . . . . . . 29

Using the OpenManage Essentials Home Portal

Customizing the Home Portal

. . . . . . . . . . . . . . 31

. . . . 30

Displaying Additional Available Reports and

. . . . . . . . . . . . . . . . . . . . . . . . . . 31

Graphs

Drilling-Down Charts and Reports for More Information

Saving and Loading the Home Portal Layout

. . . . . . . . . . . . . . . . . . . . . 32

. . . . . . 32

Updating the Portal Data. . . . . . . . . . . . . . . . . 32

Hiding Graphs and Reports (Components)

. . . . . . . . 32

Re-arranging or Re-sizing Graphs and Reports (Components)

Filtering Data

. . . . . . . . . . . . . . . . . . 33

. . . . . . . . . . . . . . . . . . . . . . . 33

4 OpenManage Essentials Home Portal -

Reference . . . . . . . . . . . . . . . . . . . . . . . . 35

OpenManage Essentials Heading Banner. . . . . . . . 35

4 Contents

Home Portal Reports

. . . . . . . . . . . . . . . . . . . 35

Device by Status . . . . . . . . . . . . . . . . . . . . . 36

Alerts by Severity

Discovered Versus Inventoried Devices

Task Status

. . . . . . . . . . . . . . . . . . . . 36

. . . . . . . . . 37

. . . . . . . . . . . . . . . . . . . . . . . . 37

5 Discovering and Inventorying Devices . . 39

Supported Devices and Protocols. . . . . . . . . . . . 39

Supported Operating Systems (Servers), Protocols, and Features Matrix

Supported Operating Systems (Storage), Protocols, and Features Matrix

. . . . . . . . . . . . . . . . . . . 43

. . . . . . . . . . . . . . . . . . . 44

Using the Discovery and Inventory Portal

. . . . . . . . 47

Configuring a Discovery and Inventory Task . . . . . . 47

Excluding Ranges

. . . . . . . . . . . . . . . . . . . . 49

Viewing Configured Discovery and Inventory

. . . . . . . . . . . . . . . . . . . . . . . . . . 50

Ranges

Scheduling Discovery

Multithreading

. . . . . . . . . . . . . . . . . . 50

. . . . . . . . . . . . . . . . . . . 50

Scheduling Inventory . . . . . . . . . . . . . . . . . . 51

Configuring Status Polling Frequency

. . . . . . . . . . 52

6 Discovery And Inventory - Reference. . . 53

Discovery and Inventory Portal Page Options . . . . . 53

Discovery and Inventory Portal

Last Discovery and Inventory

Discovered Versus Inventoried Devices

Task Status

. . . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . . . . . . 53

. . . . . . . . . . . 54

. . . . . . 54

Viewing Device Summary

Discovery Ranges

. . . . . . . . . . . . . . . . . . . . 57

. . . . . . . . . . . . . . . . 55

Contents 5

Discovery Range Summary . . . . . . . . . . . . . . . 57

Add Discovery Range

IP Address, Range, or Host Name Configuration

. . . . . . . . . . . . . . . . . . 58

. . . . 58

ICMP Configuration . . . . . . . . . . . . . . . . . . . 60

SNMP Configuration

WMI Configuration

. . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . . . 62

Storage Configuration . . . . . . . . . . . . . . . . . . 62

WS-Man Configuration

IPMI Configuration

. . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . . . 63

Discovery Range Action . . . . . . . . . . . . . . . . . 64

Summary

Add Exclude Range

Configuration

. . . . . . . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . . . . . . 66

Discovery Schedule

Inventory Schedule

Status Configuration

. . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . 67

. . . . . . . . . . . . . . . . 68

7 Managing Devices . . . . . . . . . . . . . . . . . 71

6 Contents

Viewing Devices . . . . . . . . . . . . . . . . . . . . . 71

Nodes and Symbols Description

Device Details

. . . . . . . . . . . . . . . . . . . . 73

Viewing Device Inventory

Viewing Alerts Summary

. . . . . . . . . . . . . . . . 74

. . . . . . . . . . 72

Viewing System Event Logs . . . . . . . . . . . . . . . 74

Searching for Devices

. . . . . . . . . . . . . . . . . . 74

8 Devices - Reference . . . . . . . . . . . . . . . . 77

Viewing Inventory . . . . . . . . . . . . . . . . . . . . 78

Viewing Alerts . . . . . . . . . . . . . . . . . . . . . . 78

Viewing Hardware Logs

Alert Filters

. . . . . . . . . . . . . . . . . . . . . . . . 79

. . . . . . . . . . . . . . . . . 78

Device Search . . . . . . . . . . . . . . . . . . . . . . 79

Query Results

Creating Device Group

Device Group Configuration

Device Selection

. . . . . . . . . . . . . . . . . . . . 80

. . . . . . . . . . . . . . . . . . 80

. . . . . . . . . . . . 80

. . . . . . . . . . . . . . . . . . 81

Summary - Group Configuration . . . . . . . . . . 81

9 Viewing Inventory Reports . . . . . . . . . . . 83

Choosing Predefined Reports . . . . . . . . . . . . . . 83

Filtering Report Data

Exporting Reports

. . . . . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . . . . . 85

10 Reports - Reference . . . . . . . . . . . . . . . . 87

Server Components and Versions . . . . . . . . . . . . 87

Field Replaceable Unit (FRU) Information

. . . . . . . . 88

Contents 7

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . 88

NIC Information

Hard Drives Inventory

. . . . . . . . . . . . . . . . . . . . . 89

. . . . . . . . . . . . . . . . . . 89

PCI Device Information . . . . . . . . . . . . . . . . . 90

Storage Controllers

ESX Information

. . . . . . . . . . . . . . . . . . . 90

. . . . . . . . . . . . . . . . . . . . . 90

HyperV Information . . . . . . . . . . . . . . . . . . . 91

Warranty Information

Modular Enclosures

. . . . . . . . . . . . . . . . . . 91

. . . . . . . . . . . . . . . . . . . 92

Server Overview . . . . . . . . . . . . . . . . . . . . . 93

11 Viewing Warranty Reports. . . . . . . . . . . 95

12 Managing Alerts . . . . . . . . . . . . . . . . . . 97

Viewing Alerts and Alert Categories . . . . . . . . . . 97

Viewing Alert Logs

Understanding the Alert Types

Viewing Alert Categories

Viewing Alert Source Details

. . . . . . . . . . . . . . . . . 97

. . . . . . . . . . . 97

. . . . . . . . . . . . . . 98

. . . . . . . . . . . . 98

8 Contents

Viewing Previously Configured Alert Actions

Handling Alerts

Flagging an Alert

Creating and Editing a New View

Configuring Alert Actions

. . . . . . . . . . . . . . . . . . . . . . 99

. . . . . . . . . . . . . . . . . . 99

. . . . . . . . . 100

. . . . . . . . . . . . . . . 100

. . . . . . 98

Setting Up E-mail Notification . . . . . . . . . . . 100

Ignoring Alerts . . . . . . . . . . . . . . . . . . . 102

Running a Custom Script

Forwarding Alerts

. . . . . . . . . . . . . . 102

. . . . . . . . . . . . . . . . . . 103

Working With Sample Alert Action Use Cases

Use Cases in Alert Actions

Configuring Alert Log Settings

. . . . . . . . . . . . . 104

. . . . . . . . . . . . . 105

. . . . . 104

Renaming Alert Categories and Alert Sources . . . . . 106

13 Alerts - Reference . . . . . . . . . . . . . . . . . 107

Alert Logs . . . . . . . . . . . . . . . . . . . . . . . . 107

Alert Logs Fields

Alert Details

Alert Log Settings

Alert View Filters

Alert Filter Name

Severity

Acknowledgement . . . . . . . . . . . . . . . . . 111

Summary - Alert View Filter

Alert Actions

Name and Description

Severity Association

Application Launch Configuration

E-Mail Configuration . . . . . . . . . . . . . . . . 115

Trap Forwarding

Category and Sources Association

Device Association

Date and Time Range

. . . . . . . . . . . . . . . . . . 108

. . . . . . . . . . . . . . . . . . . . . 109

. . . . . . . . . . . . . . . . . . . . 110

. . . . . . . . . . . . . . . . . . 110

. . . . . . . . . . . . . . . . . . . . . . . 111

. . . . . . . . . . . . 111

. . . . . . . . . . . . . . . . . . . . . . . 112

. . . . . . . . . . . . . . . 113

. . . . . . . . . . . . . . . . 113

. . . . . . . . . 113

. . . . . . . . . . . . . . . . . . 115

. . . . . . . . 116

. . . . . . . . . . . . . . . . . 116

. . . . . . . . . . . . . . . . 118

Contents 9

Alert Action - Duplicate Alert Correlation . . . . 118

Summary- Alert Action Details . . . . . . . . . . 118

Alert Categories . . . . . . . . . . . . . . . . . . . . 120

Alert Source

. . . . . . . . . . . . . . . . . . . . 121

14 Updating Server BIOS, Firmware,

Drivers, and Applications . . . . . . . . . . . 123

Understanding Server BIOS Firmware and Drivers Sources

Choosing the Right Source for Updates . . . . . . . . 124

. . . . . . . . . . . . . . . . . . . . 124

Selecting an Update Catalog Source

Viewing Comparison Results

. . . . . . . . . 125

. . . . . . . . . . . . . 125

Applying System Updates . . . . . . . . . . . . . . . 125

Selecting Non-Compliant Systems

. . . . . . . . 126

Scheduling Updates . . . . . . . . . . . . . . . 126

Viewing Updated Status

Viewing Active Catalog

. . . . . . . . . . . . . 127

. . . . . . . . . . . . . . . . 127

15 System Update - Reference. . . . . . . . . . 129

Filter Options . . . . . . . . . . . . . . . . . . . . . . 129

System Update . . . . . . . . . . . . . . . . . . . . . 130

Compliance Report

Compliant Systems

Non-Compliant Systems

Non-Inventoried Systems

Inventory Systems

All System Update Tasks

. . . . . . . . . . . . . . . . 130

. . . . . . . . . . . . . . . . 131

. . . . . . . . . . . . . 132

. . . . . . . . . . . . . 133

. . . . . . . . . . . . . . . . 133

. . . . . . . . . . . . . 133

10 Contents

Task Execution History . . . . . . . . . . . . . . . 133

Select a Catalog Source

View Active Catalog

. . . . . . . . . . . . . . . . . 134

. . . . . . . . . . . . . . . . . . . 135

Create an Update Task. . . . . . . . . . . . . . . . . . 135

16 Managing Remote Tasks . . . . . . . . . . . . 137

About Remote Tasks . . . . . . . . . . . . . . . . . . . 137

Managing Command Line Task

Managing RACADM Command Line Tasks

. . . . . . . . . . . . . 137

. . . . . 138

Managing Server Power Options . . . . . . . . . . . . 139

Deploying Server Administrator

Working With Sample Remote Tasks Use Cases

Use Cases in Remote Tasks

. . . . . . . . . . . . . 140

. . . . 140

. . . . . . . . . . . . 141

17 Remote Tasks - Reference . . . . . . . . . . 143

Remote Tasks Home . . . . . . . . . . . . . . . . . . . 143

Remote Tasks

All Tasks

. . . . . . . . . . . . . . . . . . . . . . 143

. . . . . . . . . . . . . . . . . . . . . . 144

Task Execution History . . . . . . . . . . . . . . . 144

Server Power Options . . . . . . . . . . . . . . . . . . 145

Deploy Server Administrator Task

Command Line Task

. . . . . . . . . . . . . . . . . . . 149

Remote Server Administrator Command

Generic Command

. . . . . . . . . . . . . . . . . 152

. . . . . . . . . . . . 147

. . . . . . 149

Contents 11

IPMI Command . . . . . . . . . . . . . . . . . . 154

RACADM Command Line . . . . . . . . . . . . . 156

18 Managing Security Settings . . . . . . . . . 159

Using Security Roles and Permissions . . . . . . . . 159

Microsoft Windows Authentication

Assigning User Privileges

. . . . . . . . . . . . . . . 160

. . . . . . . . . . 159

Using Custom SSL Certificates (Optional) . . . . . . . 160

Supported Protocols and Ports in OpenManage Essentials

. . . . . . . . . . . . . . . . . . . . . . . 161

19 Troubleshooting . . . . . . . . . . . . . . . . . . . 165

OpenManage Essentials Troubleshooting Tool . . . . 165

Troubleshooting Procedures

Troubleshooting Inventory

Troubleshooting Device Discovery

Troubleshooting Receiving SNMP Traps . . . . . 168

Troubleshooting Discovery of Windows Server 2008-Based Servers

Troubleshooting SNMP Traps for ESX or ESXi

Versions 3.5, 4.x, or 5.0 . . . . . . . . . . . . . . 169

. . . . . . . . . . . . . . 166

. . . . . . . . . . . . 166

. . . . . . . . 167

. . . . . . . . . . . . . . . . 169

20 Frequently Asked Questions . . . . . . . . . 173

12 Contents

Installation . . . . . . . . . . . . . . . . . . . . . . . 173

Ta sk s

. . . . . . . . . . . . . . . . . . . . . . . . . . 173

E-mail Alert Action

. . . . . . . . . . . . . . . . . . . 178

Discovery . . . . . . . . . . . . . . . . . . . . . . . . 178

Inventory

System Update

. . . . . . . . . . . . . . . . . . . . . . . . . 180

. . . . . . . . . . . . . . . . . . . . . . 180

21 Preferences - Reference. . . . . . . . . . . . 183

22 Tools- Reference . . . . . . . . . . . . . . . . . . 185

User Interface Logs . . . . . . . . . . . . . . . . . . . 185

Application Logs

. . . . . . . . . . . . . . . . . . . . . 186

23 Tutorials. . . . . . . . . . . . . . . . . . . . . . . . . 187

24 Appendix—Right-Click Actions. . . . . . . 189

Devices. . . . . . . . . . . . . . . . . . . . . . . . . . 189

Device Search

Discovery Range Summary . . . . . . . . . . . . . . . 190

Managing Include Ranges

Managing Exclude Ranges . . . . . . . . . . . . . 190

. . . . . . . . . . . . . . . . . . . . . . 190

. . . . . . . . . . . . . 190

View Filters . . . . . . . . . . . . . . . . . . . . . . . 191

. . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Alerts

Remote Tasks

. . . . . . . . . . . . . . . . . . . . . . 191

Contents 13

14 Contents

About OpenManage Essentials

OpenManage Essentials is a hardware management application that provides a comprehensive view of Dell systems, devices, and components in the enterprise’s network. With OpenManage Essentials, a web-based and one-to-many systems management application for Dell systems and other devices, you can:

• Discover and inventory the systems.

• Monitor systems’ health.

• View and manage system alerts.

• Perform system updates.

• View hardware inventory and compliance reports.

About OpenManage Essentials 5

6 About OpenManage Essentials

Installing OpenManage Essentials

Installation Prerequisites and Minimum Requirements

For a list of supported platforms, operating systems, and browsers, see the Dell OpenManage Essentials Support Matrix at

To install OpenManage Essentials, you require local system administrator privileges and the system you are using must meet the criteria mentioned in Table 1 and Table 2.

NOTE: It is recommended that you do not install OpenManage Essentials on a

domain controller system. The installer does not allow you to proceed with the installation and displays an operating system not supported error message.

Table 1. Minimum Recommended Hardware

support.dell.com/manuals

Minimum Recommended Hardware

Number of Devices

Typ e o f S y st em Physical

RAM 8 GB 6 GB 6 GB 6 GB 4 GB

Processors 8 cores total 4 cores total 4 cores total 2 cores total 2 cores total

Database SQL

Database Location

Hard Drive 10 GB 6 GB 6 GB 6 GB 6 GB

Large Deployments

2000 500 300 100 100

Machines / Virtual Machines

Standard

Remote Local Local Local Local

Medium Deployments Small Deployments

Physical Machines / Virtual Machines

SQL Express SQL Express SQL

Physical Machines / Virtual Machines

Installing OpenManage Essentials 7

Physical Machines / Virtual Machines

Express

Physical Machines / Virtual Machines

SQL Express

Table 2. Minimum Requirements

Particulars Minimum Requirement

Operating Systems

Network 100 Mbps or higher

Web Br o ws er

User Interface Microsoft Silverlight version 4.0 or version 5.0

.NET 4.0

• Microsoft Windows Server 2008 Standard Edition (x86 and x64)

• Windows Server 2008 Enterprise Edition (x86 and x64)

• Windows Server 2008 R2 Standard Edition

• Windows Server 2008 R2 Enterprise Edition

• Microsoft Internet Explorer 8 or later

•Mozilla Firefox

Downloading OpenManage Essentials

You can download OpenManage Essentials from support.dell.com or the Dell TechCenter website.

Terms and Conditions for Using Relational Database Management Systems

The relational database management system (RDBMS) used for installing OpenManage Essentials is an SQL server. The SQL server has configuration settings separate from the OpenManage Essentials database. The server has logins (SQL or Windows) that may or may not have access to the OpenManage Essentials database.

NOTE: You require a sysadmin role to perform the SQL server tasks.

When OpenManage Essentials is installed, Internet security is modified by adding registry entries to the ZoneMaps for HKLM and HKCU. This ensures that Internet Explorer identifies the fully qualified domain name as an intranet site.

8 Installing OpenManage Essentials

A self-signed certificate is created and this certificate is installed in the root Certificate Authorities (CA) and My certificates. However, it is recommended to use a custom certificate.

To prevent certificate errors, remote clients must install OpenManage Essentials certificate in both CA and Root Certificate Stores to remove the certificate errors.

For a Typical install of OpenManage Essentials:

• Use the local version of SQL Server that has all supported components.

• The RDBMS is altered to support both SQL and Windows authentication.

• An SQL login is generated for OpenManage Essentials’ services and this login is added as a RDBMS SQL login with sysadmin privileges.

NOTE: The password for the SQL login is controlled by the application and is

different on every system.

It is recommended that a custom install is selected when you want to use a domain service account for added security and SQL Server Management Studio (SSMS) selection.

For a Custom install of OpenManage Essentials, provide the Windows or SQL login.

At runtime, when the OpenManage Essentials website determines that it has an invalid certificate or certificate binding; the self-signed certificate is regenerated.

Installing OpenManage Essentials

Double-click the OpenManage Essentials executable file.

Dell OpenManage Install

The are available:

•

Dell OpenManage Essentials OpenManage Essentials

•

Dell Repository Manager

Manager. Using Repository Manager, you can create customized bundles and repositories of Dell Update Packages, software utilities such as update drivers, firmware, BIOS, and other applications.

•

Dell License Manager

manager. Dell License Manager is a one-to-many license deployment and reporting tool for managing the Dell iDRAC 7 licenses.

screen is displayed. The following options

—Select this option to install

and the

—Select this option to install Dell Repository

—Select this option to install the Dell license

Troubleshooting Tool

Installing OpenManage Essentials 9

Dell

•

Documentation

•

View Readme

latest readme, go to

Dell OpenManage Install

click

Install

—Click this link to view the online help.

—Click this link to view the readme file. To view the

support.dell.com/manuals

, select

Dell OpenManage Essentials

The Dell OpenManage Essentials Prerequisites window, displays the following requirement types:

•

Critical

•

Wa rn in g

installation but not an Also, later during installation, use the

—This error condition prevents the installation of a feature.

—This warning condition may disable the

Upgrade

of the feature later during installation.

Custom

Ty p i c a l

installation setup type

to select the feature.

•

Information Ty p i c a l

—This informational condition does not affect the

selection of a feature.

There are two options for resolving critical dependencies:

and

•Click

Install All Critical Prerequisites

to immediately begin installing

all critical prerequisites without further interaction.

Critical Prerequisites

may require a reboot depending on the configuration and the Prerequisites installation will resume automatically after restart.

• Install each prerequisite individually by clicking the associated link with the required software.

NOTE: To configure remote database, you do not require an SQL Express

installation on the local system. See

Database on a Remote SQL Server

you can install SQL Express by clicking the warning prerequisite link. Selecting Install All Critical Prerequisites does not install SQL Express.

Click

Install Essentials

In the install wizard for OpenManage Essentials, click

In the

License Agreement

page, read the license agreement, select

the terms in the license agreement

Setup type

If you selected

Ready to Install the Program

select either

Ty p i c a l

, click

Ty p i c a l

Next.

page and the click

Setting Up OpenManage Essentials

. If you are not configuring remote database,

, and then click

Custom

installation.

Verify the installation settings in the

Install

10 Installing OpenManage Essentials

Install All

I accept

If you selected

Custom Setup

and then click

In custom settings for port numbers, if required, change default values for

port number

Database Server

Custom

, in

Custom Setup

, click

Change

, click

and do the following:

to change the installation location,

Network Monitoring Service port number, Tas k M an ag er Se rv ic e

, and

Console Launch port

and then click

, do any of the following and then click

• Local database—If you have many SQL server versions available on the management system and you want to select an SQL server on which you want to set up the OpenManage Essentials database, then select the SQL server from the

Database Server

list, the type of authentication, and provide the authentication details.

• Remote database— Complete the prerequisites. For more information, see Setting Up OpenManage Essentials Database on

a Remote SQL Server. After the prerequisites are complete, click

Browse

and select the remote system and then provide the authentication details. You can also set up the OpenManage Essentials database on a remote system by providing the IP address or host name and the database instance name of the remote system in

NOTE: If you have multiple database instances running on a selected database

server, you can specify the required database instance name to configure the Essentials database with it. For example, using (local)\MyInstance, you are configuring Essentials database on a local server and MyInstance named database instance.

Verify the installation settings in the

page and the click

After the installation is complete, click

Database Server.

Install

Ready to Install the Program

Finish

Installing OpenManage Essentials 11

Setting Up OpenManage Essentials Database on a Remote SQL Server

You can configure OpenManage Essentials to use an SQL server present on a remote system. Before setting up the OpenManage Essentials database on the remote system, check for the following prerequisites:

• Network communication between the OpenManage Essentials system and the remote system is functioning.

• SQL connection works between the OpenManage Essentials system and the remote system for the specific database instance. You can use the

Windows ODBC Data Source Administrator

connection. On the remote database server, enable TCP/IP protocol and if you are using SQL Authentication, enable mixed mode on the remote SQL server.

You can retarget your database if:

• Your SQL credentials to the SQL server fails.

• Your Windows credentials to the SQL server fails

• Database is moved.

tool to verify the

Installing Repository Manager

Dell OpenManageInstall

click

Install

Dell Repository Manager - InstallShield Wizard

License Agreement

and click

In another location, and then click

Customer Information

Provide user name and organization information.

Select either application available to everyone or retain access.

Destination Folder

Setup Type

Anyone who uses this computer (all users)

, do any of the following and then click

, select

Dell Repository Manager

, click

, select

I accept the terms in the license agreement

, do the following and then click

Only for me (Windows User)

, use the default location or click

Change

, and then

to make this

to specify

12 Installing OpenManage Essentials

• Select

Ready to Install the Program

After the installation is complete, click

Complete

Custom

to choose program features you want to install.

to install all the Repository Manager features.

, click

Install

Finish

Uninstalling OpenManage Essentials

CAUTION: Uninstalling OpenManage Essentials deletes your database. While

installing upgrades, it is recommended to install the upgrades on top of the existing version of OpenManage Essentials to preserve the database.

Click

StartControl PanelPrograms and Features

Uninstall or change a program

and click

In the message

Essentials?

Uninstall

, click

Are you sure you want to uninstall OpenManage

Yes

, select

Dell OpenManage Essentials

Migrating IT Assistant to OpenManage Essentials

To replace IT Assistant with OpenManage Essentials while preserving the existing IT Assistant database:

Double-click the OpenManage Essentials executable file.

Dell OpenManage Install

click

Install

The check dependencies page is displayed. This page lists the following requirement types:

, select

Dell OpenManage Essentials

and

•

Critical

•

War ni ng

but not an during installation, use the the feature

•

Information

selection of a feature.

—This error condition will prevent the installation of a feature.

—This warning condition disables the

Upgrade

—This informational condition will not affect the

Ty p i c a l

of the feature later during installation. Also, later

Custom

Installing OpenManage Essentials 13

installation setup type to select

installation

Ty p i c a l

There are two options for resolving critical dependencies:

•Click

Install All Critical Prerequisites

at the bottom of the page to immediately begin installing all necessary prerequisites without further interaction.

• Install each prerequisite individually by clicking the associated link with the required software.

Click

Install Essentials

In the install wizard for OpenManage Essentials, click

In the License Agreement page, read the license agreement, select

the terms in the license agreement

Setup type

Custom Setup

Custom Settings

click

Database Server

, select

Assistant database and click

NOTE: During the replacement process, a copy of the IT Assistant database

is created and utilized by OpenManage Essentials.

Ready to Install the Program

After the installation is complete, click

I accept

Custom

, click

and then click

, verify or change the default port numbers and

, enter the required parameters to connect to the IT

, review your settings and click

Finish

Install

Migration Use Cases

If you migrate from IT Assistant to OpenManage Essentials, IT Assistant is uninstalled and replaced by OpenManage Essentials. However, the IT Assistant database (ITAssist) remains and you can retrieve it from the SQL server. Table 3 provides information about different migration use cases.

14 Installing OpenManage Essentials

Table 3. Migration Use Cases

Number Use Case Conditions Outcome

• IT Assistant is installed on the local system.

• The IT Assistant database is located on the local system.

• OpenManage Essentials is installed on the local system.

•The OpenManage Essentials database is installed on the local system.

• IT Assistant is installed on the local system.

• The IT Assistant database is located on the local system.

• OpenManage Essentials is installed on the local system.

•The OpenManage Essentials database is installed on a remote system.

• IT Assistant is installed on the local system.

• The IT Assistant database is located on a remote system.

• OpenManage Essentials is installed on the local system.

•The OpenManage Essentials database is installed on the local system.

• IT Assistant is installed on the local system.

• The IT Assistant database is located on a remote system.

• OpenManage Essentials is installed on the local system.

•The OpenManage Essentials database is installed on a different remote system.

Data from the IT Assistant database is copied to the OpenManage Essentials database.

Data from the IT Assistant database is not copied to the OpenManage Essentials database.

Installing OpenManage Essentials 15

Table 3. Migration Use Cases

Number Use Case Conditions Outcome

• IT Assistant is installed on the local system.

• The IT Assistant database is located on a remote system.

• OpenManage Essentials is installed on the local system.

• The OpenManage Essentials database is installed on a the same remote system as the IT Assistant database.

Data from the IT Assistant database is copied to the OpenManage Essentials database.

List of Migrated and Non-Migrated Components

Table 4. List of Components

Components That are Migrated Components That are not Migrated

Discovered and inventoried devices OpenManage Server Administrator push

packages

Discovery/inventory include and exclude ranges

Health status of the devices Software update tasks

Discovery, inventory, and statusing schedule/settings

Alerts received in IT Assistant Application launch, e-mail, and trap

Custom alert view filters IT Assistant reports

Ignore alert actions Device health search query data

Alert log settings and application logs Server and client software updates

Received alerts IPMI command line tasks

All remote tasks except IPMI and OMSA deploy tasks.

Server Administrator push tasks

Software updates (imported Dell update packages)

forward alert actions

Power control device tasks

16 Installing OpenManage Essentials

Table 4. List of Components

Components That are Migrated Components That are not Migrated

Polling schedule configuration Import Dell catalog task and data

On-demand statusing Server Administrator deployment for

Windows and Linux

Installing OpenManage Essentials 17

18 Installing OpenManage Essentials

Getting Started With OpenManage Essentials

Logging On to OpenManage Essentials

To log on to OpenManage Essentials:

• From the management station desktop, click the

• From the management station desktop, click

OpenManage Applications

• From a remote system, launch a supported browser. In the address field, type

https://<IP address, host name, or Fully Qualified Domain Name

(FQDN) >:<Port Number>/web/default.aspx

NOTE: FQDN is required to show a valid certificate. The certificate shows an

error if an IP address or local host is used.

The console launch port number (default port number 2607) is required to launch OpenManage Essentials from a browser on a remote system. While installing OpenManage Essentials, if you changed the port using the

Custom Install

preceding URL.

option, use the selected console launch port in the



Essentials Essentials.

Essentials

Start All Programs Dell

icon.

The First Time Setup page is displayed.

Configuring OpenManage Essentials

If you are logging on to OpenManage Essentials for the first time, the First Time Setup tutorial is displayed. The tutorial provides step-by-step instructions

for setting up an environment of servers and devices to communicate with OpenManage Essentials. The steps include:

• Configuring the SNMP protocol on each target server.

• Installing Dell OpenManage Server Administrator on each target server.

Getting Started With OpenManage Essentials 19

• Enabling network discovery (For Windows Server 2008-based servers) on each target server.

• Discovering devices on your network.

After you have completed the First Time Setup wizard, the Discovery Range Configuration is displayed, for more information, see

and Inventory Task

Configuring a Discovery

Using the OpenManage Essentials Home Portal

OpenManage Essentials user interface contains these components:

1 Logo and banner 2 Menu items

3 Console area 4 Add a report to the home portal

5 Save the current home portal layout 6 Load the last saved home portal

layout

7 Load the default home portal layout 8 Refresh the home portal page

9 Launch the online help

20 Getting Started With OpenManage Essentials

+ 166 hidden pages