Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, OpenManag e, Latitude, OptiPlex, and Dell Pr ecision
are trademarks of Dell Inc.; Intel is a trademark of Intel Corporation in the U.S. and other countries;
Altiris is a registered trademark of Altiris Inc.; Microsoft,Windows, and Windows Vista are either
trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
The Dell™ OpenManage™ Client Instrumentation (OMCI) software enables
remote management application programs to access client system information,
monitor the client system status, or change the state of the client system; such
as shutting it down remotely. Through standard interfaces, OMCI exposes key
system parameters allowing administrators to manage inventory, monitor
system health, and gather information on deployed Dell client systems.
OMCI enables Dell client systems to be managed using the Common
Information Model (CIM) standard. CIM reduces your total cost of
ownership, improves security, and provides a holistic approach to managing
all devices in the enterprise, including clients, servers, storage, network, and
software devices.
CIM Overview
The CIM, created by the Desktop Management Task Force (DMTF) as part
of the Web
unified view of physical and logical objects in the managed environment.
CIM is a systems management protocol defined by industry standards.
-based Enterprise Management (WBEM) initiative, provides a
The following are important CIM details:
•CIM is an object-oriented data model for describing management
information. CIM describes the way the data is organized, not necessarily
the transport model used to transport the data. The most prevalent
transport method is the Microsoft
Instrumentation (WMI).
-
•CIM
•The CIM specification details mapping techniques for improved
capable management applications gather information from a variety
of CIM objects and devices, including client and server systems, network
infrastructure devices, and applications.
compatibility with other management protocols.
®
Windows® Management
Introduction7
•The CIM data model abstracts and describes all elements in a network
environment. The CIM schema provides the actual data model
descriptions and arranges the network into a series of managed objects,
all interrelated and broadly classified.
•The CIM schema is defined by the Managed Object Format (MOF) file,
which provides a standardized model for describing management
information between clients in a management system. The MOF file is not
bound to a particular implementation, and it allows the interchange of
management information between many different management systems
and clients.
WMI Overview
WMI is Microsoft's implementation of CIM instrumentation. WMI supports
CIM and Microsoft
infrastructure also includes the CIM Object Manager (CIMOM), which is
the interface and manipulation point for CIM objects and information.
It acts as a facilitator in gathering information and manipulating object
properties. OMCI provides data to WMI, which is the common interface
to WMI management applications. For more information, see
Management Instrumentation.
-specific CIM extensions. The WMI management
"Windows
"
Data Sources Used by OMCI
OMCI contains the underlying driver set that collects system information from a
number of different sources on the client system, including the BIOS, CMOS,
System Management BIOS (SMBIOS), System Management Interface (SMI),
operating system, Application Programming Interfaces (APIs), Dynamic Link
Libraries (DLLs), and registry settings. OMCI exposes that information through
the CIMOM interface of the WMI stack and enables IT administrators to
remotely collect asset information, modify CMOS settings, receive proactive
notification of potential fault conditions, and be alerted to potential security
breaches.
8Introduction
OMCI uses a variety of data sources resident on the client system which
includes:
•Microsoft Win32 WMI providers
•SMBIOS
•Device drivers
•Operating system registry
•Operating system Application Programming Interfaces (APIs)
•WMI repository
OMCI Architecture
The OMCI architecture is based on a layered model that is tightly integrated
with the Microsoft WMI stack as shown in Figure 1-1.
•
WMI application layer
Dell Client Manager, Dell OpenManage Client Administrator (OMCA),
and other standards
such as Microsoft SMS, LANDesk, and so on. This layer is not a part of
OMCI and the applications are consumers of systems management data
supplied from the client by OMCI. These applications request client
information and receive client alerts through the CIMOM.
— C
onsists of management applications such as
-based management tools and WMI applications
•
Dell WMI provider
providers which register with the CIMOM. When the CIMOM receives
a request for information, it routes the request to the appropriate
provider. Both Dell and Microsoft providers exist in this layer, and they
provide information on system devices. The providers
application requests from the CIMOM to the data router.
•
Data router
data provider layer and passes the information up to the Dell WMI
provider layer,
Data provider
•
request from the data router, the data provider queries the client system's
hardware, drivers, and operating system to determine the available
instrumentation. It then applies all platform and customer overrides to the
data before returning it to the data router.
— C
— Lies
ollects information from system components in the
which then presents it to the CIMOM.
— Provides data to the data router. When it receives a
beneath the CIMOM and contains two CIM
send management
Introduction9
For example, a management console in the WMI application layer requests
the available free space on the client system hard drive. The WMI application
layer makes the request over the network to the CIMOM (in the Dell WMI
provider layer) on the client system. The CIMOM routes the request to the
appropriate WMI provider, which, in turn, routes the request through the
data router layer to the disk data provider in the data provider layer. The
information is then returned (through the same path in reverse) to the
management console.
NOTE: OMCI 7.6 and later versions will not be supported by Dell OpenManage
CIM is a standard that describes management data that can be used by many
management application programs. OMCI conforms to the CIM 2.6 Schema,
and includes two WMI providers: Dell WMI Indication Provider/Polling
Agent and Dell WMI Instance/Method Provider.
Dell LegacySelect 2.0 Support
LegacySelect allows a network administrator to selectively enable or disable
legacy components in a Dell system. It is a BIOS
you control the level of legacy technology your varied workgroups require.
LegacySelect 2.0 supports the ability to enable or disable ports, including
USB, PCI slots, and disk drives.
The LegacySelect 2.0 specification supports the following components:
•Serial port
•Parallel port
•Diskette drive controller
•Personal System/2 (PS/2) mouse port
•Integrated audio controller
•Integrated network interface controller (NIC)
•Universal Serial Bus (USB) controller
•Peripheral Component Interconnect (PCI) slot
-level interface which lets
Introduction11
A network administrator can change the settings of these components either
through the computer's system setup or by using a WMI management
application.
NOTICE: Changing LegacySelect attributes such as Integrated Drive Electronics
(IDE) Controller may cause a computer system to become unusable. If this occurs,
enter system setup on the client system and change the applicable setting.
Remote Boot Device Select
Remote Boot Device Select allows a network administrator to remotely
configure the order of devices from which the system attempts to boot.
It consists of two groups: Hard Disk Drive Sequence and Boot Device Sequence. Hard Disk Drive Sequence is used to set the order of the hard
drives, and Boot Device Sequence is used to set the order of the type of boot
device, such as hard drive, NIC, CD-ROM drive, and diskette drive.
WMI Security
WMI provides for user authentication before granting access to CIM data
and methods. Access privileges are enforced by distributed component object
model (DCOM) security and the CIMOM.
Event Reporting
OMCI detects events on Dell systems and can alert the local user and
network administrator to potential failures, configuration changes, and
chassis intrusions. These events are displayed by a system management
application program such as IT Assistant.
OMCI allows you to set polling intervals for a client Dell computer's SelfMonitoring Analysis and Reporting Technology (SMART) hard drive,
environmental monitors, chassis intrusion, hard drive threshold, or error
checking and correction (ECC) code single-bit memory error events.
A polling interval defines how often the instrumentation code checks the
device status. Polling intervals are important because they determine how
often OMCI checks for an alert state on the system, and therefore, how often
it generates an alert. If the polling intervals are set too high, you may miss an
alert. For example, systems that support a thermal probe also have a
maximum temperature where the system will shut down regardless of other
12Introduction
processes that may be running. If the temperature increases too quickly and
OMCI does not poll the system in time, it will not generate a shutdown
message and the system will not shut down cleanly.
OMCI also contains a start delay for the polling intervals. This determines how
long after the operating system loads, OMCI starts checking for the alert status.
An alert may be missed if the start delay is set too high.
For instructions on setting polling intervals and enabling or disabling alerts
for these devices, see the documentation for your systems management
application program.
Remote Shutdown
OMCI supports remote system shutdown and restart.
Remote Wake-Up Configurability
OMCI supports configuration of remote wake-up settings. Remote wake-up is
a function of the client system and NIC.
WfM Version 2.0 Compliance
OMCI is compliant with the Intel® Wired for Management (WfM) 2.0
standard. For more information on this standard and its specifications, see the
Intel website at www.intel.com.
What's New
The following are new updates to OMCI 7.6:
•
Support for new platforms:
Dell OptiPlex
•
Disable boot from an USB device:
available in the USBPorts property of the Dell_SMBIOSSettings class to
turn off the ability to boot from an USB device.
Additional PCI Device Information:
•
you to get limited information about PCI devices such as only the IDs of
systems, subsystems, vendors, and subvendors. OMCI 7.6 provides more
information such as the PCI device manufacturer name and the model
name in the client system.
™,
and Dell Precision™ systems to be released in FY09.
Support for new Dell Latitude™,
Use the USB "No Boot" option
Earlier releases of OMCI enabled
Introduction13
•
Additional Display Device Information:
limited display device information. OMCI 7.6 also provides the
manufacture date in <yyyy Week ww> format; y-year, w-week number
(for example, 2008 Week 16) and the possible sleep states of the monitor.
•
Additional Physical Memory Information:
retrieved the value of the memory capacity property in the Dell_
PhysicalMemory class. OMCI 7.6 also retrieves the Manufacturer, Memory
Type, and Speed property values of the Dell_ PhysicalMemory class.
•
Additional Logical Disk Information:
logical disk information in the Dell_Logicaldisk class such as size,
description, free space, path, and so on. OMCI 7.6 also retrieves the
Compressed (indicates whether or not the logical volume exists as a single
compressed entity) and FileSystem(indicates the file system on the logical
disk) property values of Dell_Logicaldisk class in the WMI inventory of
the client system.
NOTE: NTFS file system compression is not supported. If NTFS file based
compression is supported, the Compressed property is FALSE.
Earlier OMCI releases provided
Previous OMCI releases
Previous OMCI releases contained
•
Added support for BIOS settings:
Supported in OMCI 7.6" and marked with an asterisk (*) are added in
OMCI 7.6.
BIOS settings listed in "BIOS Settings
Supported Operating Systems
The following operating systems are supported for installing OMCI:
•Microsoft Windows 2000 Professional SP4
•Microsoft Windows XP Professional SP2 or later x86 (32-bit) and x64
(64-bit) versions
•Microsoft Windows Vista
•Microsoft Windows Vista Ultimate x86 (32-bit) and x64 (64-bit) versions
•Microsoft Windows Vista Enterprise x86 (32-bit) and x64 (64-bit) versions
®
Business x86 (32-bit) and x64 (64-bit) versions
Latest Updates
For the latest update information about OMCI, see the readme file located in
the installation directory. The default installation path for a typical
installation of OMCI is C:\Program Files\Dell\OpenManage\Client.
14Introduction
Other Dell Documents You Might Need
In addition to this User's Guide, you can find the following guides either on
the Dell Support website or on the Systems Management Tools and Documentation DVD:
detailed information on all OMCI classes, properties, and their
descriptions.
Dell OpenManage Client Connector User’s Guide
information on how to view and configure OMCI properties and perform
remote management functions.
Dell Client Configuration Utility User’s Guide
on how to obtain or configure BIOS settings. You can restart or shut down
the system or flash the BIOS with Dell Client Configuration Utility. The
utility creates an executable that can be run as a standalone package or
used with software deployment tools to execute remotely across an
enterprise.
provides
provides information
provides
Other Resources Which Might Be Of Interest
•The Dell OpenManage Client Administrator (OMCA), an integrated suite
of client management applications developed in partnership with Altiris
to provide optimized client system management, can be downloaded from
the Altiris website.
®
,
•Dell Client Manager (DCM) which includes Dell
BIOS inventory information, helps configure and update BIOS, supports
remote shutdown and remote wakeup, and provides hardware health
monitoring.
Obtaining Technical Assistance
If at any time you do not understand a procedure described in this guide, or
if your product does not perform as expected, different types of help are
available. For more information see "Getting Help" in your system's Setup Guide.
Additionally, Dell Enterprise Training and Certification is available; see
www.dell.com/training for more information. This service may not be offered
in all locations.
Dell OpenManage Client Instrumentation (OMCI) can be installed locally
using the OMCI installation wizard, or remotely through a silent or
administrative installation.
Local Installation: The OMCI installation wizard allows you to install the
complete package or to do a custom installation of specific components
required for a particular environment. OMCI can also be modified, repaired,
or removed through the Add/Remove Programs dialog in the
Microsoft
®
Windows® operating system environment.
Silent Installation: OMCI provides a series of command
silent installation. This allows you to remotely install the product using an
electronic software distribution tool with no end
Administrative Installation: You can use a server image to deploy OMCI to
client computers on a network by using a login script, Windows system
policies, or other methods.
A default OMCI uninstallation does not uninstall the driver files and the
associated DLL files and they remain on the system. A command line
property (UNINSTALL_DRIVER=1) has to be specified on the command
line for a command line product uninstall, which will uninstall OMCI as well
as the driver files.
For example, the following command uninstalls the product as well as the
driver files:
NOTE: To install OMCI, you must have administrative rights on the client system.
This means that you must be authenticated on the client system as a user who is a
member of the Administrators group, typically the Administrator. The target system
must be a Dell system with SMBIOS version 2.3 or later. Otherwise, the OMCI 7.6
installer will exit without installing OMCI.
NOTE: You cannot upgrade from OMCI 6.x to OMCI 7.6 using the OMCI 7.6 installer
if the target system has OMCI 6.x on it. Ensure that you uninstall OMCI 6.x before
installing OMCI 7.6. OMCI version 7.2 and later can be installed only on Dell systems
running the Windows operating systems listed in the "Supported Operating
Systems" section.
NOTE: You can upgrade to OMCI 7.6 from OMCI versions 7.4 A00, 7.5 A00, 7.5 A01,
7.5 A02, and 7.5 A03. If the upgrade path includes an operating system upgrade to
Windows Vista, then you must upgrade OMCI to 7.6 first, and then upgrade the
operating system to Windows Vista; vice versa is not supported.
NOTE: Separate installation programs exist for Windows 32- and 64-bit Edition
operating systems, and are available for download from the Dell Support website at
support.dell.com.
User Account Control in Windows Vista
In previous versions of Windows, user accounts were often members of the
local Administrators group and had administrator privileges. Members of the
local Administrators group could install, update, and run software since an
administrator account had system
local Administrators group, that user was automatically granted every
Windows privilege because administrator privileges provide access to all
operating system resources. User accounts with administrator privileges posed
a security risk by providing access to operating system resources that can be
exploited by malicious software (or malware).
-wide access. When a user was added to the
In Windows Vista, there are two types of user accounts: standard user
accounts and administrator accounts. Additionally, Windows Vista provides
User Account Control (UAC) to improve system security by limiting the
operating system access available to standard user accounts and requiring
members of the Administrators group (except the Administrator account) to
acknowledge the elevation of privileges when performing certain actions. The
primary difference between a standard user and an administrator in Windows
Vista is the level of access the user has over core, protected areas of the
computer. With UAC enabled, Windows Vista either prompts for consent to
elevate privileges (in the case of a user in the Administrators group) or for
administrator credentials to elevate privileges (in the case of all other users)
before launching a program or task that requires full administrator access.
UAC prompts members in the Administrators group (except the
Administrator account) to click Continue, if they need to elevate privileges,
or to click Cancel when performing functions that may entail a security risk.
With UAC, you can run most applications, components and processes with a
limited privilege, but have elevation potential for specific administrative tasks
and application functions.
During OMCI installation or uninstallation, depending upon the access level
of the user, Windows Vista prompts the user for administrator authorization.
You must provide the administrator password for installing or uninstalling
OMCI if you have standard account privileges, since OMCI installation and
uninstallation need administrative privileges. Even when you are logged in as
a member of the Administrators group (except the Administrator account),
UAC requires you to give your consent to allow the installation or
uninstallation.
NOTE: Since the user experience is configurable with the Security Policy Manager
snap-in (secpol.msc) and with Group Policy, there are multiple UAC user
experiences. The configuration choices made in your environment will affect the
prompts and dialogs seen by standard users, administrators, or both. The specific
behavior of the UAC elevation prompt is dependent upon the Security Policy setting.
Local Installation
Installing the Client
1
Click
r118302_a00.exe
When the
The installation file contains the components for the following languages:
English, French, German, Spanish, Simplified Chinese, and Japanese.
It can be installed only on systems running the Windows operating systems
listed in the
2
Double-click the downloaded installation file. The
dialog box is displayed with information on the software version,
supported systems, supported operating systems, and supported languages.
3
In the
where you want to unzip the installation file and click
message appears after the file is successfully unzipped. Click
4
Double-click the extracted installation executable file,
Choose Setup Language
Download Now
to download the installation file (for example,
) from the Dell Support website at
File Download
"
Supported Operating Systems" section.
window appears, save the file.
Systems Management
dialog box appears. Select a language and click OK.
In the silent mode (no dialog boxes appear), you can perform complete and
custom installations.
NOTE: When typing commands, enter spaces exactly as shown in the examples in
this section.
Performing a Complete Installation in Silent Mode
To perform a silent unattended installation of OMCI with all components in
the default directory:
setup.exe /s /v/qn
where setup.exe is the installation executable file for OMCI.
To specify the installation language use the /L
where
1041 (Japanese), 1036 (French), or 2052 (Simplified Chinese). If the
installation language is not specified, the installer selects the default
operating system language, or to English if OMCI does not support the
operating system language.
For example, the following command line installs the French version in silent
mode:
setup.exe /s /L1036 /v/qn
<language ID>
is 1031 (German), 1033 (English), 1034 (Spanish),
<language ID>
option,
Performing a Custom Installation in Silent Mode
To specify a custom installation directory, modify the command line as
follows:
setup.exe /s /v"/qn INSTALLDIR=<destination>"
where
in uppercase.
<destination>
is the custom directory and INSTALLDIR must be
For example, the following command line installs OMCI with all components
in silent mode under the directory c:\destination:
To uninstall the client instrumentation with the installation program in silent
mode, run the following command from the directory containing the
installation program:
Microsoft® Windows® Management Instrumentation (WMI) is Microsoft’s
implementation of the Web-Based Enterprise Management (WBEM) effort.
It is implemented on Microsoft Windows platforms.
There are two components to WMI. In the Dell™ OpenManage™ Client
Instrumentation (OMCI) architecture (see Figure 1-1), both the components
are represented by the Microsoft WMI Object Manager. The first component
is the Common Information Model (CIM) Object Manager (CIMOM), which
is the interface and manipulation point for CIM objects and information.
It acts as a facilitator in gathering information and manipulating object
properties. Microsoft has implemented this component as the Windows
management (winmgmt) service. The CIMOM is a software middle layer that
mediates interactions between high-level management applications and the
lower levels of instrumentation, such as OMCI and other providers. The
CIMOM ensures that data supplied by providers is presented to management
applications in a uniform and provider-independent way. The CIMOM does
this, in part, by using the Component Object Model (COM) Application
Programming Interface (API) for communication with providers and
management applications.
The second WMI component is the repository. The repository is a binary file
where the CIMOM stores management data. Such data includes information
from the compiled Managed Object Format (MOF) file(s), including the
CIM class definitions, properties, qualifiers, and hierarchical relationships.
Instance data, as it becomes available, is also stored here.
WMI Security
WMI provides for user authentication before granting access to CIM data
and methods. Access privileges are enforced by Distributed Component
Object Model (DCOM) security and the CIMOM. Access, whether full
Windows Management Instrumentation25
or limited, can be granted to users on per-namespace basis. There is no
implementation of class
or property-level security. By default, users that are
members of the administrators group have full local and remote access to
WMI.
WMI security can be configured using the WMI Control available in the
Computer Management console under the Services and Applications
section. Right
configure namespace
-click WMI Control, and then click Properties. You can
-specific security from the Security tab. WMI Control
can also be executed from the Start menu or the command prompt by
running wmimgmt.msc.
NOTE: To connect remotely to WMI services, you must have administrative rights
for both the local and the remote systems.
NOTE: In Microsoft Windows XP, the default authentication level is changed from
CONNECT to PACKET level. This results in a backward compatibility problem with
Windows 2000. Systems running Windows 2000 need to have Service Pack 2
installed to be able to connect to WMI on systems running Windows XP.
Retrieving Dell Information With SMS 2.0
Due to inherent limitations, Microsoft Systems Management Server (SMS)
2.0 can only retrieve information from the root\cimv2 namespace. OMCI
provides information in the root\dellomci namespace. However, to make
certain key attributes available to SMS, OMCI duplicates them in the
root\cimv2 namespace. For Dell systems running OMCI, you can import the
following system attributes into SMS 2.0:
•Service tag
•Asset tag
•System vendor
•System description
•Basic input/output (BIOS) revision
•BIOS date
•Processor type
•Processor speed
26Windows Management Instrumentation
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