Dell Lifecycle Controller 1.2 User Manual

Dell™ Lifecycle Controller
Version 1.2
User Guide
Notes and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
instructions are not followed.
__________________
Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved.
Reproduction of these material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft, Windows, and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries; Red Hat, Red Hat Linux, and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the United States and other countries; SUSE is a registered trademark of Novell, Inc. in the United States and other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
August 2009
Contents
1Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 Unified Server Configurator
and Unified Server Configurator ­Lifecycle Controller Enabled
Common Features . . . . . . . . . . . . . . . . . . . . 11
Remote Services . . . . . . . . . . . . . . . . . . . 7
Unified Server Configurator (USC)
Launching the Product
Using the Wizards
Accessing Help
Viewing Readme
Updating USC - LCE
Disabling the Product
. . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . 15
. . . . . . . . . . 8
. . . . . . . . . 11
Canceling a Request to Enter System Services
Using USC Settings Wizard
. . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . 16
Deploying the Operating System Using the OS Deployment Wizard
Hardware Diagnostics
Repairing USC
Repairing USC - LCE
. . . . . . . . . . . . . . . 25
. . . . . . . . . . . . . . . . . . . 26
. . . . . . . . . . . . . . . . 26
. . . . . . . . . 17
Contents 3
How to Upgrade to an iDRAC6 Express Card . . . . . . 27
Installing the iDRAC6 Express Card
. . . . . . . . . 27
Transferring an iDRAC6 Express Card from an Existing System to a Different System
Uninstalling the iDRAC6 Express Card
. . . 28
. . . . . . . 28
Unified Server Configurator ­Lifecycle Controller Enabled Unique Features
. . . . . 29
Updating the Platform using the Platform Update Wizard
. . . . . . . . . . . . 29
Rolling Back to Previous BIOS and Firmware Versions
. . . . . . . . . . . . . . . 32
Updating Devices That Affect Trusted Platform Module Settings
Hardware Configuration
. . . . . . . . . . . . . . 33
. . . . . . . . . . . . . . 34
3 Remote Service Features . . . . . . . . . . . 57
4 Contents
Configuring a Local FTP Server
Requirements for a Local FTP Server
. . . . . . . . . . . . . 54
. . . . . . . . 54
Creating the Local FTP Server Using Dell Server Updates DVD
Accessing Updates on a Local FTP Server
Configuring a Local USB Device
. . . . . . . . . . 55
. . . . . 55
. . . . . . . . . . . . . 55
Creating the Local USB Repository Using Dell Server Updates DVD
. . . . . . . . . . 56
Web Services for Management . . . . . . . . . . . . . 57
Auto-Discovery
Configuring DHCP/DNS
Enable and Disable Auto-Discovery Feature
Auto-Discovery Workflow
. . . . . . . . . . . . . . . . . . . . . . 60
. . . . . . . . . . . . . . . 61
. . . . 61
. . . . . . . . . . . . . 62
Remote Operating System Deployment . . . . . . . . . 63
Remote Operating System Deployment Main Features
Remote Operating System Deployment Interface
Operating System Deployment Typical Use Case Scenario
A Troubleshooting and
Frequently Asked Questions
Error Messages . . . . . . . . . . . . . . . . . . . . . 69
. . . . . . . . . . . . . 63
. . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . 66
. . . . . . . . . . 69
Frequently Asked Questions
. . . . . . . . . . . . . . . 82
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Contents 5
6 Contents

Overview

In order to provide new and robust server management capabilities, the Unified Server Configurator/Unified Server Configurator - Lifecycle Controller Enabled (USC/USC-LCE) software product has been enhanced to include additional remote services functionality. Since this addition allows for a comprehensive approach to server management, the entire set of software components is now called Lifecycle Controller 1.2 (LC 1.2).
The LC 1.2 software
Access Controller 6 (iDRAC6) Express card and the Unified Extensible Firmware Infrastructure (UEFI) system firmware. The iDRAC6 works together with the UEFI firmware to access and manage every aspect of the hardware, including component and subsystem management that is beyond the traditional BMC (Baseboard Management Controller) capabilities.
Remote server management is accomplished using the network for programmatic web services, while command line (CLI) and graphical user interfaces (GUI) are provided by the iDRAC6 card in an operating system-and system-power-state independent manner. The UEFI environment provides the local console interface, and the infrastructure for locally and remotely managing system components.
The remote services functionality enables consoles, such as the Dell Management Console (DMC) and partner consoles, to access LC 1.2 features in a pre-operating system environment. USC/USC-LCE provides an
solution on the local server to assist with provisioning in a pre-operating system environment.
components are built upon the integrated Dell Remote
embedded

Remote Services

Remote services are accessible over the network using a secured web services interface and can be programmatically utilized by applications and scripts. Remote services enables existing consoles to perform one-to-many bare metal server provisioning. The combination of a new Auto-discovery feature to identify and authenticate the attached Dell system to the network and integration with one-to-many management consoles reduces the manual steps required for server provisioning. Additionally, remote services provides remotely accessible operating system deployment related features that
Overview 7
simplifies the tasks involved in operating system and driver installation. For more information on the features supported by the remote services provisioning solution, see "Remote Service Features."

Unified Server Configurator (USC)

Unified Server Configurator (USC): Base-level product that uses BMC and provides operating system deployment, hardware diagnostics, and USC settings capabilities.
Unified Server Configurator - Lifecycle Controller Enabled (USC - LCE): Full-featured product that uses iDRAC6 Express and Enterprise cards, and provides platform updates, hardware configuration, operating system deployment, hardware diagnostics, USC settings, dedicated NIC port, virtual KVM, and virtual media capabilities. Dell systems series 200-500 can be upgraded to USC-LCE. For more information, see your Hardware Owner’s Manual.
For information on the supported sytems and operating systems, see the Dell Systems Software Support Matrix.
Depending on your system configuration, USC or USC - LCE will display the features that are supported by the system. See "Table 1-1" for more details.
8 Overview
Table 1-1. Product Classification
Dell System Series
100 No Options Embedded BMC USC
200 to 500
Options
Standard Embedded BMC USC
Optional
Available Remote System Management Device
Embedded BMC + iDRAC6 Express Card
Embedded BMC + iDRAC6 Express card + iDRAC6 Enterprise card
USC or USC-LCE
USC-LCE
USC-LCE
Available Features
BMC - Operating System Deployment, Diagnostics, Settings
BMC - Operating System Deployment, Diagnostics, Settings
BMC - Operating System Deployment, Diagnostics, Settings
iDRAC6 Express - adds Platform Update, Hardware Configuration, Driver Repository
BMC - Operating System Deployment, Diagnostics, Settings
iDRAC6 Express - adds Platform Update, Hardware Configuration, Driver Repository
iDRAC6 Enterprise - adds Full Remote Management, Dedicated NIC port, Virtual KVM, Virtual Media, Virtual Flash
Overview 9
Table 1-1. Product Classification (continued)
Dell System Series
600 to 900
* For Dell modular systems — BMC, iDRAC6 Express card, and iDRAC6 Enterprise card are included as standard configurations.
Options
Standard
Optional*
Available Remote System Management Device
Embedded BMC with iDRAC6 Express card
Embedded BMC with iDRAC6 Express card + iDRAC6 Enterprise card
USC or USC-LCE
USC-LCE
USC-LCE
Available Features
BMC with iDRAC6 Express -Operating System
Deployment, Diagnostics, Settings, Platform Update, Hardware Configuration, Driver Repository
BMC with iDRAC6 Express - Operating System
Deployment, Diagnostics, Settings, Platform Update, Hardware Configuration, Driver Repository
iDRAC6 Enterprise - adds Full Remote Management, Dedicated NIC port, Virtual KVM, Virtual Media, Virtual Flash
10 Overview

Unified Server Configurator and Unified Server Configurator - Lifecycle Controller Enabled

Unified Server Configurator (USC) and Unified Server Configurator-Lifecycle Controller Enabled (USC - LCE) reside on an embedded flash memory card and are embedded configuration utilities that enable systems and storage management tasks from an embedded environment throughout your system’s life cycle. USC and USC - LCE are similar to a BIOS utility in that they can be started during the boot sequence and can function in a pre-operating system environment. "Table 1-1" the Dell system series, remote system management device options, USC or USC-LCE, and available features.
Using USC, you can download drivers for operating system installation from the Dell FTP website at ftp.dell.com or using local devices such as a USB device or the Dell Systems Management Tools and Documentation or the Dell Server Updates DVD. You can also deploy an operating system, or run Hardware Diagnostics to validate the system and attached hardware. Depending on your system, you can upgrade from a Baseboard Management Controller (BMC) to an iDRAC6 Express or an iDRAC6 Enterprise card; this hardware upgrade will also upgrade USC to USC - LCE. See "How to Upgrade to an iDRAC6 Express Card" and the Hardware Owner’s Manual for your system for more information on how to upgrade. Using USC - LCE, you can quickly identify, download, and apply system updates without searching the Dell Support site at support.dell.com. You can also configure BIOS and system devices (such as NIC, RAID, and iDRAC), deploy an operating system, and run Hardware Diagnostics to validate the system and attached hardware.
details

Common Features

This section contains the features that are common to both USC and USC - LCE. Any additional steps or information required for USC - LCE tasks are noted and provided.
USC and USC - LCE 11

Launching the Product

To launch either USC or USC - LCE, boot the system and press the <F10> key within 10 seconds of the Dell logo being displayed during the system boot process to enter System Services.
If the system is in one of the following states, pressing <F10> will not allow you to enter System Services:
System Services disabled
iDRAC is initializing, the message display during the system boot process. This situation happens if you power on your system immediately after AC is applied to the system, or if you restart the system immediately after resetting iDRAC. To avoid this issue, wait about a minute after resetting iDRAC to restart your system, thus allowing enough time for iDRAC to complete initialization.
If the message
System Services disabled
product may have been manually disabled. See "Disabling the Product" for information on how to enable USC or USC - LCE.
System Services update required — If the message System Services update required appears when you boot your system, the
embedded device that stores the product may contain corrupted data.
To resolve the issue, update the product by executing USC or USC - LCE Dell Update Package (DUP). See the
support.dell.com/manuals
If an operating system is not installed on the system or if executing the DUP does not fix the problem, run USC or USC - LCE repair package. See "Repairing USC" or "Repairing USC - LCE" for more information.
— If you power on or restart your system while
System Services disabled
will
still displays, then the
Dell Update Packages User’s Guide
at
for more information.
System Services not available
— Another process is currently using iDRAC. Dell recommends waiting 30 minutes for the current process to complete; then, reboot your system and try to enter USC or USC - LCE again.
NOTE: If you believe the system is in an error condition or if you cannot
wait the recommended 30-minute time period, see "Canceling a Request to Enter System Services." After rebooting, try to enter USC or USC - LCE again.
12 USC and USC - LCE
The first time you launch USC or USC - LCE, it displays USC Settings wizard that allows you to configure your preferred language and network settings. See "Using USC Settings Wizard" for more information.

Using the Wizards

Wizard Description
USC and USC - LCE provide the following wizards based on your system’s configuration:
OS Deployment
"Deploying the Operating System Using the OS Deployment Wizard" for more information.
Hardware Diagnostics
the memory, I/O devices, CPU, physical disks, and other peripherals. See "Hardware Diagnostics" for more information.
USC Settings — Enables you to specify the language, keyboard layout,
and network settings to be used with USC or USC-LCE. Settings Wizard" for more information.
USC - LCE provides the following additional wizards based on your system’s configuration:
Platform Update
your system. You can access the updates from USB device attached to your system. See "Updating the Platform using the Platform Update Wizard" and "Configuring a Local USB Device" for more information.
Hardware Configuration
See "Hardware Configuration" for more information.
Along with the above mentioned wizards, USC-LCE provides following options:
Home —
About
— Enables you to view the version information of USC-LCE and
UEFI. Click
— Enables you to install an operating system. See
Enables you to perform diagnostics to validate
— Enables you to download and apply updates for
ftp.dell.com
— Enables you to configure system devices.
Enables you to navigate back to
View Readme
in the
About
Home
screen.
wizard to view USC-LCE readme.
See
"Using USC
or a
USC and USC - LCE 13
Launching a Wizard
USC and USC - LCE display the available wizards in the left pane. Click the wizard you want to launch, and then follow the instructions displayed in the right pane.
Wizard Task Flow USC
When using USC for the first time, Dell recommends you run the following wizards listed in order:
USC Settings
— You do not need to run this wizard again unless you want
to change the language, keyboard, or network settings.
OS Deployment
Hardware Diagnostics
— Run this wizard to install operating system.
— Ensure that you maintain your system by
running diagnostics on a regular basis.
Wizard Task Flow USC - LCE
When using USC - LCE for the first time, Dell recommends you run the following wizards listed in order:
USC Settings
— You do not need to run this wizard again unless you want
to change the language, keyboard, or network settings.
Platform Update
Download and apply any updates. Ensure that you run the Platform Update wizard regularly so that your system is up to date.
Hardware Configuration
— Run this wizard to configure your system
devices.
OS Deployment
Hardware Diagnostics
— Run this wizard to install operating system.
Ensure that you maintain your system by
running diagnostics on a regular basis.
14 USC and USC - LCE

Accessing Help

Each USC or USC - LCE screen has a Help button in the upper-right corner. Click Help to display help for the current screen.

Viewing Readme

Click AboutView Readme to display the Readme file.

Updating USC - LCE

You can update to the latest version of USC - LCE using the Platform Update wizard. Dell recommends running the Platform Update wizard on a
regular basis to access updates as they become available. See "Updating the Platform using the Platform Update Wizard" for more information.

Disabling the Product

You can disable USC or USC - LCE to prevent your system from entering it on start-up:
1
Press
<Ctrl><e> when prompted during system start-up.
NOTE: You must press <Ctrl><e> within 5 seconds of when the
message displays.
The
iDRAC6 Configuration Utility
2
Navigate to
3
Select
4
Save your changes and exit the menu. The system reboots automatically.
To enable the product, repeat "step 1" and "step 2", and then select Enable System Services.
System Services
Disable System Services
.
page displays.
.
iDRAC6 Configuration Utility
page
USC and USC - LCE 15

Canceling a Request to Enter System Services

If USC or USC - LCE causes the system to repeatedly reboot, you can cancel a request to enter System Services.
CAUTION: This action cancels all tasks USC or USC - LCE is in the process of
executing. Dell strongly recommends that you cancel the request to enter System Services only when absolutely necessary.
1
Press
<Ctrl><e> when prompted during system start-up.
NOTE: You must press <Ctrl><e> within 5 seconds of when the message
displays.
The
iDRAC6 Configuration Utility
2
Navigate to
3
Select
System Services
Cancel System Services
Save your changes and exit the
.
iDRAC6 Configuration Utility
page displays.
.
page.
The system reboots automatically.

Using USC Settings Wizard

USC Settings wizard enables you to specify the language, keyboard layout, and network settings for USC or USC - LCE.
NOTE: USC settings apply only to USC or USC - LCE and do not apply to the system
or any other application running on the system.
1
2
Launch
a
b
Click
USC Settings
Wizard:
Boot your system and press the
Dell logo being displayed.
Wait until
USC Home
screen is displayed then, click
the left pane.
Language and Keyboard
in the right pane.
<F10> key within 10 seconds of the
USC Settings
in
NOTE: Use the up-arrow and down-arrow keys to access all options on the
Language and Keyboard Type drop-down menus.
Select the language from the
a
b
Select the type of keyboard you are using from the drop-down menu.
c
Click
Finish
.
16 USC and USC - LCE
Language
drop-down menu.
Keyboard Type
3
Click
Network Settings
a
Use the
NIC Card
in the right pane.
drop-down menu to select the NIC card you want
to configure on your system.
b
Use the
Configuration
IP Address Source
,
DHCP
NOTE: The IP Address Source function only supports IPv4.
No Configuration
drop-down menu to select either
, or
Static IP
.
- Select if you do not want to configure your
No
NIC.
DHCP
- Select to obtain an IP address from a DHCP server.
Static IP
- Select to use a static IP address. Specify the following IP address properties. If you do not have this information, see your network administrator.
IP Address
Subnet Mask
Default Gateway
DNS Address
c
Click
Finish
.
NOTE: If USC settings are not configured correctly, an error message is displayed.

Deploying the Operating System Using the OS Deployment Wizard

The OS Deployment wizard assists you in installing an operating system on your system.
USC does not provide a local operating system drivers repository that may be required for operating system installation. You have to download the operating system drivers from the Dell FTP website at ftp.dell.com or use a local source that has drivers on it — for example, Dell Systems Management Tools and Documentation DVD or a local USB device.
USC - LCE provides a local repository for drivers that may be required for operating system installation, depending on which operating system you are installing. The OS Deployment wizard extracts these drivers and copies them to a staging directory. For supported Microsoft operating systems, these extracted drivers are installed during the operating system installation. For supported Linux operating systems,
®
Windows
®
USC and USC - LCE 17
such as Red Hat® Enterprise Linux® versions 4.7, 4.8, 5.2, and 5.3 and
®
SUSE
Linux Enterprise Server version 10 SP2, you must manually install the extracted drivers after the operating system installation is completed. However, starting with Red Hat Enterprise Linux version 5.4, SUSE Linux Enterprise Server version 10 SP3, 11 and later installs, the extracted drivers are during the operating system installation. See "Deploy the Operating System" for more information.
NOTE: Although USC - LCE comes with embedded drivers that are factory installed,
there may be more current drivers available. You should run the Platform Update wizard to ensure that you have the most current drivers before installing the operating system.
Before installing the operating system, the OS Deployment wizard detects if a boot device is available. A boot device is a physical disk, virtual disk, or other storage device on which the operating system can be installed.
If your system has a RAID controller, you can configure a virtual disk and choose to use the virtual disk as the boot device.
If your system does not have a RAID controller or if you choose to bypass the optional RAID configuration, the OS Deployment wizard installs the operating system to a default location, which is typically the disk identified as Disk 0 in the BIOS utility.
Launch the Operating System Deployment Wizard
1
To launch USC, boot your system and press the
<F10> key
within 10 seconds of the Dell logo being displayed.
Click
2
3
4
OS Deployment
Click
Deploy OS
For
USC
, continue with the "Select the Operating System Driver Source
in the left pane.
in the right pane.
Location (for USC only)" procedure that follows.
5
For
USC - LCE, if your system has a RAID controller, continue with
"Optional RAID Configuration." If your system does not have a RAID controller, continue with "Select an Operating System."
18 USC and USC - LCE
Select the Operating System Driver Source Location (for USC only)
Use this screen to select the driver required for operating system installation. You can download operating system drivers from an online repository or from a local drive.
NOTE: The text boxes or drop-down menus under Online Repository and Local
Drive do not become active until you select the corresponding Online Repository or Local Drive check box.
1
Select either
Online Repository
Select
Online Repository
Online Repository
or
Local Drive
.
to download drivers from an FTP server. Enter the appropriate information according to the method you are using to access the FTP server.
NOTE: If you use a firewall, you should configure it to allow outgoing FTP
traffic on port 21. The firewall must also be configured to accept incoming FTP response traffic.
NOTE: Currently, USC supports only anonymous FTP login.
To download drivers from the online repository (Dell FTP server),
you must enter
ftp.dell.com
in the
Address
field.
or
To download drivers from a locally-configured online repository, in the
Address
field you must specify the server host name or the IP address of the server on which the drivers reside. For information on setting up local FTP server, see "Configuring a Local FTP Server."
To download drivers by using a proxy server to access an FTP server, you must specify:
Proxy Server
— The server host name or the IP address of the
proxy server
Proxy Port
— The port number of the proxy server
USC and USC - LCE 19
Proxy Type
NOTE: HTTP and SOCKS 4 proxy types are supported by USC.
Proxy User Name
— The type of proxy server
— The user name required for authentication
on the proxy server
Proxy Password
— The password required for authentication on
the proxy server
2
Select
Save Locally
From the
Save Locally
to save the drivers locally from the online repository.
drop-down menu, select the USB drive to save the
system drivers.
Local Drive
Select
Local Drive
Dell Systems Management Tools and Documentation DVD
if the drivers are available from a USB device or
. For information on setting up a USB device for updates see "Configuring a Local USB Device."
3
Click
Next
.
If your system has a RAID controller, continue with "Optional RAID Configuration." If your system does not have a RAID controller, continue with "Select an Operating System."
Optional RAID Configuration
If your system has a RAID controller, you have the option of launching the RAID Configuration wizard and configuring a virtual disk as the boot device.
NOTE: If your system does not have a RAID controller, the OS Deployment
wizard bypasses the RAID configuration option and goes directly to "Select an Operating System."
NOTE: For S100 /S300 controllers, virtual disks cannot be created using the
RAID Configuration Wizard in USC - LCE. To create RAID, use the controller utilities by pressing <Ctrl><R> when prompted during system start-up.
20 USC and USC - LCE
To configure RAID:
Select
Configure RAID Now
the
RAID Configuration
you will return to the
and click
Next
. This option launches
wizard. After RAID configuration is complete,
OS Deployment
wizard.
To bypass RAID configuration:
Select launches the
Go Directly to OS Deployment
OS Deployment
wizard. If you select this option,
and click
Next
. This option
the operating system will be installed on the default boot device identified in the BIOS utility. Continue with
Deploy the Operating System
"Select an Operating System."
The drivers required by the operating system, or recommended for updating your system after installation, are extracted to a temporary location. These files are deleted after an 18-hour period or when you press the <F10> key to either cancel operating system installation or re-enter USC after rebooting.
NOTE: During the 18-hour period when the drivers are extracted to the temporary
location, you cannot update USC or USC-LCE, drivers, or hardware diagnostics using a DUP after the operating system is installed, or the DUP will display a message that another session is open.
Select an Operating System
Use the following steps to select an operating system:
1
Select the operating system you want to install and click
2
USC or USC - LCE extracts the drivers required by the operating system
Next
.
you selected. The drivers are extracted to an internal USB drive named
OEMDRV
3
After the drivers are extracted, USC or USC - LCE prompts you to insert
.
the operating system installation media.
NOTE: For Red Hat Enterprise Linux 4.x server and Red Hat Enterprise Linux 5.x
server, the drivers are extracted to For SUSE Linux Enterprise Server 10 SP2, the drivers are extracted under
OEMDRV under /oemdrv/*.rpm.
/linux/suse/x86_64-sles10/install/*.rpm.
USC and USC - LCE 21
NOTE: When installing the Microsoft Windows operating system, the extracted
drivers are automatically installed during the operating system installation. When installing the Red Hat Enterprise Linux 4.x operating system, the operating system installation uses native drivers. After the Linux installation is complete, you need to manually install the drivers extracted by USC or USC-LCE. See "Update Drivers for Linux Systems Only" for more information.
Kickstart Installation for the Linux Operating System
If you are using a kickstart installation for the Linux operating system, provide the following information in the post-installation script:
Command to mount the USB device containing the operating system drivers labeled
OEMDRV
. For example:
mkdir OEMDRV
mount /dev/sdc1 /mnt/OEMDRV
Path to the operating system drivers on the OEMDRV drive:
For Red Hat Enterprise Linux:
/oemdrv/*.rpm
For SUSE Linux Enterprise Server:
/linux/suse/x86_64-sles10/install/*.rpm
Command to install the drivers:
Insert the Operating System Media
rpm -Uvh *.rpm
To insert the operating system media:
1
Insert the operating system installation media when prompted and click
Next
.
NOTE: USC supports internal SATA optical drives and USB optical drives and
USC - LCE supports internal SATA optical drives, USB optical drives, and virtual media devices. If the installation media is corrupt or not readable, then USC and USC-LCE may be unable to detect the presence of a supported optical drive. In this case, you may receive an error message stating that no optical drive is available. If the media is not valid (if it is the incorrect CD or DVD, for example), a message displays requesting that you insert the correct installation media.
NOTE: FOR USC - LCE ONLY: Virtual media is supported through iDRAC. S
User Guide
media through iDRAC
for your system’s iDRAC device
.
for more information on setting up virtual
22 USC and USC - LCE
ee the
Reboot the System
Use the following steps to reboot the system:
1
Click
Finish
to reboot the system and continue with the operating system installation. Upon reboot, the system boots to the operating system installation media.
CAUTION: During Red Hat 5.x installation, you will receive a warning that a
read-only file system was detected; Linux has detected the temporary storage area of USC and USC-LCE that stores updates for your system. Click OK, and a second warning will appear indicating that the read-only file system has a loop partition layout and that it needs to be formatted. Click the Ignore drive button. You may see both warnings several times during the course of Red Hat 5.x installation.
CAUTION: During the beginning of Windows Server
installer will automatically detect and possibly assign the default drive letter C to USC and USC-LCE temporary storage device OEMDRV. Creating a new Windows-bootable system partition on the hard-disk will assign the partition to a drive letter other than C; this is standard Windows installer behavior. To assign the new partition to C, see "Assign a Windows-Bootable System Partition to the C: Drive" for more information.
NOTE: When the system reboots after you click Finish, you may be prompted to
press a key before booting to the operating system installation media. If you do not press a key, the system boots to the hard-disk and not the operating system installation media.
NOTE: In the event that the operating system installation is interrupted and the
system reboots before installation completes, you may be prompted to press a key in order to boot from the operating system installation media.
®
2003 installation, the
NOTE: You can cancel the operating system installation by pressing the <F10> key.
Pressing the <F10> key at any point during the installation process or while rebooting causes any drivers provided by the OS Deployment wizard to be removed.
NOTE: Microsoft Windows Server 2008 UEFI operating system installations are not
currently supported.
NOTE: After the operating system is installed, you cannot update USC or USC-LCE
by running a DUP in the operating system environment for the next 18 hours.
USC and USC - LCE 23
Update Drivers for Linux Systems Only
On the following
operating systems
, Dell recommends that you update your system with the extracted drivers after installation. The drivers are extracted to a drive (or device) named OEMDRV.
•Red Hat Enterprise Linux 4.8 server — The location of the drivers on the
OEMDRV drive
/oemdrv/*.rpm
after installation is:
Red Hat Enterprise Linux 5.3 server — The location of the drivers on the
OEMDRV drive
/oemdrv/*.rpm
after installation is:
SUSE Linux Enterprise Server 10 with Service Pack 2 — The location of the drivers on the
OEMDRV drive
after installation is:
/linux/suse/x86_64-sles10/install/*.rpm
Use the following command to install the drivers:
rpm -Uvh *.rpm
Assign a Windows-Bootable System Partition to the C: Drive
After you have completed USC or USC - LCE portion of Windows Server 2003 installation, your server will reboot and begin the text-mode portion of the installation. During this phase, you may need to perform the following steps to ensure Windows installs to your C: drive.
NOTE: Following these instructions after Windows Server 2003 setup presents you
with a list of existing drive partitions and/or unpartitioned space available on your computer.
1
Select the unpartitioned space, and then press
<c>
to create a hard-disk
partition. Follow the on-screen instructions to create a partition.
NOTE: The partition may not be enumerated as a C: drive.
2
Select the newly-created partition, and then press
<d>
to delete the
partition. Follow the on-screen instructions to delete the partition.
24 USC and USC - LCE
3
Select the unpartitioned space again, and then press
<c>
to create a
primary hard-disk partition.
NOTE: The partition will now be enumerated as C: drive.
4
Follow the on-screen instructions to create a partition. Windows will now install on the C: drive.
See http://support.microsoft.com/kb/896536 for more information on assigning the Windows-bootable system partition to the C: drive.

Hardware Diagnostics

Utilizing the Hardware Diagnostics utility, Dell recommends that you run diagnostics as part of a regular maintenance regimen to validate that the system and attached hardware are functioning properly. Because the diagnostics utility has a physical (as opposed to logical) view of attached hardware, this utility may be able to identify hardware problems that the operating system and other online tools cannot. You can use the hardware diagnostics utility to validate the memory, I/O devices, CPU, physical disks, and other peripherals.
Performing Hardware Diagnostics
To start the hardware diagnostics utility, click Hardware Diagnostics in the left pane and click Run Hardware Diagnostics in the right pane. When the diagnostics utility launches, follow the instructions on the screen.
NOTE: You must reboot your system to exit the Hardware Diagnostics utility and
press <F10> to re-enter USC or USC-LCE.
The results of the diagnostics tests are displayed on the screen when the tests complete. The test results describe the problems found. You can use this information to search the Dell Support website at support.dell.com for details on resolving the problem.
If you want to exit the Hardware Diagnostics utility, press the <Esc> key. Pressing the <Esc> key causes the system to reboot.
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Updating the Hardware Diagnostics Utility
For Systems Supporting USC
Download the required Dell Update Package (DUP) from Dell Support site at support.dell.com. Run the DUP as an executable in the installed operating system.
For Systems Supporting USC - LCE
Use the Platform Update wizard to update the hardware diagnostics utility. See "Updating the Platform using the Platform Update Wizard" for more information. Alternatively, you can also download the required Dell Update Package (DUP) from Dell Support site at support.dell.com and run the DUP as an executable in the installed operating system.

Repairing USC

If the message System Services update required appears when you boot up, the embedded device that stores USC may contain corrupted data.
To resolve the issue, you must first attempt to update USC by executing USC Dell Update Package (DUP). See the available at
support.dell.com/manuals
Dell Update Packages User’s Guide
for more information.

Repairing USC - LCE

If the message System Services update required appears when you boot up, the embedded device that stores USC - LCE may contain corrupted data.
USC - LCE by executing USC - LCE Dell Update Package (DUP). See the
Dell Update Packages User’s Guide
for more information.
use USC - LCE repair package:
Go to
1
USC_1.1.0_Rep_A00.usc
2
Connect to iDRAC on your system using the iDRAC Web interface. For more information on iDRAC, see the
Controller 6 (iDRAC6) User’s Guide
3
From the iDRAC Web interface, click
4
Select the downloaded from
To resolve the issue, you must first attempt to update
available at
If running the DUP does not solve the problem,
ftp.dell.com → LifecycleController
(or newer version) to a temporary location.
Update
tab, and then browse to USC - LCE Repair Package you
ftp.dell.com
.
support.dell.com/manuals
and download the file named
Integrated Dell Remote Access
.
Remote Access
.
26 USC and USC - LCE
5
Click
Next
, and then click OK to confirm the upload. Allow the process to
complete before you continue to "step 6."
6
Reboot your system, and then press the
7
Complete the installation of all recommended updates. See "Updating the Platform using the Platform Update Wizard" for more information. When updates are complete, your system automatically reboots.
8
While the system reboots, press the
USC - LCE
If a warning message appears on the initial repeat "step 7" until the server is in a fully-recovered state.
NOTE: Updates that are required for a complete system recovery are pre-selected
by USC - LCE. Dell highly recommends running all selected updates on your system.
.
<F10>
<F10>
key to enter USC - LCE.
key again to enter
USC - LCE
screen, you must

How to Upgrade to an iDRAC6 Express Card

This section provides information about installing an iDRAC6 Express card, transferring the iDRAC6 Express card from one system to another system, and Uninstalling iDRAC6 Express card. This hardware upgrade will also upgrade USC to USC - LCE.
NOTE: This is applicable only on Dell System Series 200-500.

Installing the iDRAC6 Express Card

1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
NOTE: To discharge the residual power in the system, press the
power button once.
2
Insert the iDRAC6 Express card into the iDRAC6 Express slot. See the on Installing iDRAC6 Express Card.
Hardware Owner’s Manual
for your system for more information
USC and USC - LCE 27
3
Reconnect the system and peripherals to their power sources.
iDRAC automatically starts. Wait one minute, before switching on the system, to allow the iDRAC to fully start.
4
Switch on the system, and then press
<F10>
to enter USC.
USC automatically detects the iDRAC6 Express card installed on the system and completes the upgrade process.
If the installation is successful, you are able to boot to Unified Server Configurator — Lifecycle Controller Enabled.
NOTE: If the installation fails, you must upgrade iDRAC. See the Integrated
Dell Remote Access Controller User Guide for more information. After you have
upgraded iDRAC, repeat the above instructions.

Transferring an iDRAC6 Express Card from an Existing System to a Different System

If the iDRAC6 Express card is transferred from one system to another:
The rollback feature is unavailable on the new system. See "Rolling Back to Previous BIOS and Firmware Versions" for more information.
All pending USC-LCE tasks that are in the process of execution are deleted on the new system.
Run
Platform Update
the new system.
wizard to download the appropriate driver pack for
NOTE: The driver pack is deleted if the iDRAC6 Express card is transferred to a
different Dell system. For example, if you move the iDRAC6 Express card from Dell R410 system to Dell T410 system, the driver pack is deleted.

Uninstalling the iDRAC6 Express Card

1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
NOTE: To discharge the residual power in the system, press the
power button once.
2
Remove the iDRAC6 Express card from the iDRAC6 Express slot. See the
Hardware Owner’s Manual
Installing iDRAC6 Express Card.
28 USC and USC - LCE
for your system for more information on
3
Reconnect the system and peripherals to their power sources.
4
Switch on the system, and then press
<F10>
to enter USC.

Unified Server Configurator - Lifecycle Controller Enabled Unique Features

This section contains the features that are only available in USC - LCE. For information on features common to USC and USC - LCE see "Common Features."

Updating the Platform using the Platform Update Wizard

Use the Platform Update wizard to view the current versions of the installed applications and firmware information. You can use the Platform Update Wizard to display a list of available updates for your system. After you select the updates you want to apply, USC - LCE downloads and applies the updates.
NOTE: To ensure optimal system performance and avoid system problems,
Dell recommends that you download and apply updates on a regular basis.
To run the Platform Update wizard, you need access to the Dell File Transfer Protocol (FTP) server at ftp.dell.com. Alternatively, your system administrator may provide the updates on a local USB device or on a Dell Server Update Utility DVD. Contact your system administrator to find out the preferred method for accessing updates in your organization. See "Configuring a Local FTP Server"
for more information.
NOTE: If you are using FTP as your update method, you must configure the network
card using USC - LCE USC Settings wizard before accessing the updates. See "Using USC Settings Wizard" for more information.
View Current Version Information
1
Boot your system and press the
the Dell logo being displayed.
2
Click
Platform Update
3
Click
View Current Versions
in the left pane.
<F10> key within 10 seconds of
in the right pane.
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