Dell Latitude XT3 User Manual

Dell Latitude XT3 Owner's Manual
Regulatory Model: P17G Regulatory Type: P17G001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright and intellectual property laws. Dell and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2014 — 02
Rev. A02
© 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright
and the Dell logo are trademarks of Dell Inc. in the United States
Contents
1 Working on Your Computer...................................................................... 9
Before Working Inside Your Computer............................................................................. 9
Recommended Tools.......................................................................................................10
Turning Off Your Computer..............................................................................................11
After Working Inside Your Computer.............................................................................. 11
2 Tablet PC Features...................................................................................13
Introduction.....................................................................................................................13
User Modes.............................................................................................................. 13
Using Your Tablet PC in the Tablet Mode.................................................................13
Tablet PC Buttons..................................................................................................... 14
Scroll Buttons........................................................................................................... 15
Tablet PC Interface...................................................................................................16
Using Your Tablet PC in Windows 7..........................................................................17
Touch Usage.............................................................................................................17
Using Pen as a Mouse..............................................................................................18
Working With Files....................................................................................................19
Using Pen as a Pen...................................................................................................19
Using Tablet PC Input Panel..................................................................................... 19
Entering Text.............................................................................................................20
Pen Flicks..................................................................................................................20
Using Your Tablet PC in Windows XP.......................................................................22
Using Pen as a Mouse..............................................................................................22
Using Pen as a Pen...................................................................................................23
Tablet PC Input Panel............................................................................................... 23
Touch Usage.............................................................................................................23
Tablet and Pen Settings............................................................................................23
Tablet PC Settings.....................................................................................................24
Digitizer Options Tab.................................................................................................25
Input Mode................................................................................................................25
Touch Tuning............................................................................................................ 26
Pen Tab.....................................................................................................................26
Pen Features and Pen Battery Status.......................................................................27
Interaction Options Tab............................................................................................ 28
Troubleshooting for N-Trig Digitizer ...............................................................................28
Installation Issues.....................................................................................................28
Performance Issues..................................................................................................29
Removing the Battery............................................................................................... 30
Installing the Battery................................................................................................ 31
3 Subscriber Identity Module (SIM) Card............................................... 33
Removing the Subscriber Identity Module (SIM) Card................................................... 33
Installing the Subscriber Identity Module (SIM) Card.................................................... 34
4 ExpressCard.............................................................................................. 35
Removing the ExpressCard............................................................................................. 35
Installing the ExpressCard.............................................................................................. 36
5 Back Panel................................................................................................ 37
Removing the Back Panel............................................................................................... 37
Installing the Back Panel................................................................................................ 38
6 Hard Drive..................................................................................................39
Removing the Hard Drive Assembly................................................................................39
Installing the Hard Drive Assembly.................................................................................41
7 Memory......................................................................................................43
Removing the Memory.................................................................................................... 43
Installing the Memory..................................................................................................... 44
8 Bluetooth Card..........................................................................................45
Removing the Bluetooth Module.....................................................................................45
Installing the Bluetooth Module......................................................................................46
9 Wireless Local Area Network (WLAN) Card....................................... 47
Removing the Wireless Local Area Network (WLAN) Card............................................47
Installing the Wireless Local Area Network (WLAN) Card.............................................48
10 Wireless Wide Area Network (WWAN) Card................................... 49
Removing the Wireless Wide Area Network (WWAN) Card.......................................... 49
Installing the Wireless Wide Area Network (WWAN) Card........................................... 50
11 Coin-Cell Battery.................................................................................... 51
Removing the Coin-Cell Battery...................................................................................... 51
Installing the Coin-Cell Battery....................................................................................... 52
12 Base Cover.............................................................................................. 53
Removing the Base Cover............................................................................................... 53
Installing the Base Cover................................................................................................ 54
13 Heat Sink..................................................................................................55
Removing the Heat Sink.................................................................................................. 55
Installing the Heat Sink................................................................................................... 56
14 Processor................................................................................................ 57
Removing the Processor................................................................................................. 57
Installing the Processor.................................................................................................. 58
15 Keyboard Trim.........................................................................................59
Removing the Keyboard Trim.......................................................................................... 59
Installing the Keyboard Trim........................................................................................... 59
16 Keyboard..................................................................................................61
Removing the Keyboard.................................................................................................. 61
Installing the Keyboard................................................................................................... 63
17 Palmrest...................................................................................................65
Removing the Palmrest................................................................................................... 65
Installing the Palmrest.....................................................................................................67
18 Display Closure Sensor......................................................................... 69
Removing the Display Closure Sensor............................................................................ 69
Installing the Display Closure Sensor............................................................................. 70
19 ExpressCard Reader.............................................................................. 73
Removing the ExpressCard Reader.................................................................................73
Installing the ExpressCard Reader..................................................................................74
20 Smart Card Reader.................................................................................77
Removing the Smart Card Reader...................................................................................77
Installing the Smart Card Reader.................................................................................... 78
21 Wireless Switch..................................................................................... 79
Removing the WLAN Switch Board................................................................................ 79
Installing the WLAN Switch Board................................................................................. 80
22 Speaker....................................................................................................81
Removing the Speakers.................................................................................................. 81
Installing the Speakers....................................................................................................83
23 Bluetooth Cable...................................................................................... 85
Removing the Bluetooth Cable........................................................................................85
Installing the Bluetooth Cable.........................................................................................85
24 Modem Connector................................................................................. 87
Removing the Modem Connector....................................................................................87
Installing the Modem Connector.....................................................................................89
29 Display Bezel...........................................................................................91
Removing the Display Bezel............................................................................................91
Installing the Display Bezel............................................................................................. 91
26 System Board..........................................................................................93
Removing the System Board........................................................................................... 93
Installing the System Board............................................................................................ 95
27 Power Connector................................................................................... 97
Removing the Power Connector..................................................................................... 97
Installing the Power Connector.......................................................................................98
29 Display Bezel.........................................................................................101
Removing the Display Bezel..........................................................................................101
Installing the Display Bezel........................................................................................... 101
29 Display Bezel.........................................................................................103
Removing the Display Panel..........................................................................................103
Installing the Display Panel...........................................................................................105
30 Camera...................................................................................................107
Removing the Camera................................................................................................... 107
Installing the Camera.................................................................................................... 108
31 Display Function Board and Cable.................................................... 109
Removing the Display Function Board.......................................................................... 109
Installing the Display Function Board........................................................................... 111
32 Display Power Board...........................................................................113
Removing the Display Power Board..............................................................................113
Installing the Display Power Board...............................................................................115
33 Fingerprint Board................................................................................. 117
Removing the Display Fingerprint Board and Cable..................................................... 117
Installing the Display Fingerprint Board and Cable.......................................................119
34 Display Assembly................................................................................. 121
Removing the Display Assembly................................................................................... 121
Installing the Display Assembly.................................................................................... 123
35 Display Hinges...................................................................................... 125
Removing the Display Hinge Assembly.........................................................................125
Installing the Display Hinge Assembly..........................................................................127
36 Low-Voltage Differential Signaling (LVDS) Camera Cable............129
Removing the LVDS Camera Cable............................................................................... 129
Installing the LVDS Cable..............................................................................................129
37 Specifications....................................................................................... 131
Specifications................................................................................................................131
38 System Setup........................................................................................ 137
Overview .......................................................................................................................137
Entering System Setup.................................................................................................. 137
System Setup Options................................................................................................... 137
39 Contacting Dell..................................................................................... 147
Contacting Dell..............................................................................................................147
1

Working on Your Computer

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:
You have read the safety information that shipped with your computer.
A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
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NOTE: The color of your computer and certain components may appear differently than shown in this document.
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1. Ensure that your work surface is flat and clean to prevent the computer cover from
being scratched.
2. Turn off your computer (see Turning Off Your Computer).
3. If the computer is connected to a docking device (docked) such as the optional
Media Base or Battery Slice, undock it.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
4. Disconnect all network cables from the computer.
5. Disconnect your computer and all attached devices from their electrical outlets.
6. Close the display and turn the computer upside-down on a flat work surface.
NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer.
7. Remove the main battery.
8. Turn the computer top-side up.
9. Open the display.
10. Press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the display.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
11. Remove any installed ExpressCards or Smart Cards from the appropriate slots.

Recommended Tools

The procedures in this document may require the following tools:
Small flat-blade screwdriver
#0 Phillips screwdriver
#1 Phillips screwdriver
Small plastic scribe
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Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
1. Shut down the operating system:
– In Windows 8:
* Using a touch-enabled device:
a. Swipe in from the right edge of the screen, opening the Charms menu
and select Settings.
b. Select the and then select Shut down
* Using a mouse:
a. Point to upper-right corner of the screen and click Settings.
b. Click the and select Shut down.
– In Windows 7:
1. Click Start .
2. Click Shut Down.
or
1. Click Start .
2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down..
2. Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 4 seconds to turn them off.

After Working Inside Your Computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.
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CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.
1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as an ExpressCard.
2. Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
3. Replace the battery.
4. Connect your computer and all attached devices to their electrical outlets.
5. Turn on your computer.
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Tablet PC Features

Introduction

Your computer is a Tablet PC that has the following features:
User Modes
Tablet Buttons
Tablet PC Interface
Tablet Settings

User Modes

You can use your Tablet PC in two different modes:
Notebook mode
Tablet mode

Using Your Tablet PC in the Tablet Mode

You can convert your Tablet PC from notebook mode to tablet mode with a 180–degree clockwise and anti-clockwise twist of the display's rotating hinge.
2
13
CAUTION: Do not force the hinge beyond the 180–degree point, it will damage your tablet PC.
1. Open the display of the Tablet PC.
2. Brace the base with one hand on the palm rest, grasp the top of the display with the other hand, and, following the directional arrow inscribed on the hinge cover, turn the rotating hinge clockwise 180–degree until you feel the display engage securely.
3. Brace the base with one hand on the palm rest, grasp the top of the display with the other hand, and, following the directional arrow inscribed on the hinge cover, turn the rotating hinge counter clockwise 180–degree until you feel the display engage securely.
4. Lay the display assembly on the base with the display facing upwards.
Portrait orientation refers to tablet mode usage in which the user holds the system with primary focus on the vertical space. Landscape orientation refers to tablet mode usage in which the user holds the system with primary focus on the horizontal space. By definition, notebook mode is always in landscape orientation.

Tablet PC Buttons

Your Tablet PC has three tablet buttons located beside the power button. In order for these buttons to function properly, Dell Control Point System Manager must be installed.
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1. Power button — Used to power the
computer On or Off.
3. Screen rotate button — While the
Tablet-PC is in tablet mode, use the screen rotate button to change the display orientation from portrait to landscape mode or landscape to portrait. Each time you press and release the screen rotate button, the screen image rotates clockwise 90 degrees.

Scroll Buttons

Your Tablet-PC has two scroll buttons.
2. Windows security button — If you use your Tablet-PC in tablet mode, press this button to access the Windows Task Manager dialog box or a login screen, the same way you use the <Ctrl><Alt><Del>key sequence in the notebook mode.
4. Dell control point button — Press this button to view and configure options for the Tablet PC and the pen through Dell Control Point System Manager.
Figure 1. Scroll Buttons
1. Scroll control 2. Back button
Using the Scroll Control
To scroll through a list of items or a set of pages one at a time, shift the scroll control up or down and release. The control automatically returns to the center/neutral position when released.
To rapidly scroll through a list of items or a set of pages, shift the control up or down and hold it, releasing it when you wish to stop scrolling.
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To select objects, press and release the scroll control when it is in the center/neutral position.
To launch context sensitive menus, press and hold the scroll control until a complete circle is drawn on the display then release. This is equivalent to clicking the right mouse button on a notebook computer.
Using the Back Button
To move backward, press and release the back button.
To close the active window, press and hold the back button.
To customize the back button behavior, use the Tablet and Pen Settings.

Tablet PC Interface

Your Tablet PC is offered with the following operating systems:
Microsoft Windows XP
Windows Vista
Windows 7
There are several differences in the Tablet PC interfaces between the three operating systems. The primary difference are listed below.
Feature Description Windows
Touch Ability to use finger as an input device. Yes Yes
Windows Journal
Snipping Tool
Flicks Gesture activated shortcuts for common
Check Boxes
Cursor Feedback
Tablet Input Panel
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Native note-taking application which takes input directly from pen or touch.
Tool used to capture portions of visual data (documents, pictures, etc.) via pen or touch.
tasks.
Visual identifier in folders for selecting files. Yes No
Visual indicator for tap location. Yes No
Tool used to input data via pen or touch that takes the place of a keyboard.
Vista/ Windows 7
Yes Yes
Yes Yes
Yes No
Yes Yes
Microsoft Windows XP
Feature Description Windows
Vista/ Windows 7
Microsoft Windows XP
Input device­sensitive tools
Tablet Cursor
Touch Widget
Cursor Feedback
Tablet Input Panel and icon change size according to pen or touch being used.
Special Tablet cursor used for Tablet-PC functions as opposed to a standard mouse pointer.
Separate tool that appears in Touch Mode used for right-clicking purposes.
Ability to see if the target has been hit by using visual feedback for success.
Yes No
Yes No
Yes No
Yes No

Using Your Tablet PC in Windows 7

Your Tablet PC uses several input devices. The standard keyboard touch pad are present, plus you can opt for the electrostatic pen or just use your finger as an input device.

Touch Usage

The key advantage of your Tablet PC is the ability to easily switch from pen input to touch input. When you use Touch Mode, a translucent image of a computer mouse, called the touch pointer, floats beneath your finger. The touch pointer has left and right mouse buttons that you can tap with your finger. You use the area beneath the buttons to drag the touch pointer.
To enable the touch pointer:
Go to Start> Control Panel> Pen and Touch and click the Touch tab.
On the Touch Pointer section, select the Show the touch pointer when I'm interacting with items on the screen option.
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Figure 2. Pen and Touch — Touch Usage

Using Pen as a Mouse

You can use the pen the same way you use a mouse or touch pad with a notebook computer. Holding the pen near the display makes a small cursor appear. Moving the pen moves the cursor. The table below describes how to use the pen.
Function Action
Single-click on a mouse Gently tap the pen tip on the screen of your Tablet
PC.
Double-click on a mouse Gently tap the pen tip twice in quick succession
on the screen of your Tablet PC.
Right-click on a mouse Touch the pen on the screen and hold it in place
momentarily until Windows draws a complete circle around the cursor.
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Working With Files

You can open, delete, or move many files or folders at one time by selecting multiple items from a list. Using a tablet pen, hover over one item at a time and select the check box that appears to the left of each item.
To activate the check boxes:
1. Go to Control Panel.
2. Go to Folder Options.
3. Click View .
4. Under Advanced settings, select the Use check boxes to select items check box,
and then click OK.

Using Pen as a Pen

The handwriting recognition software makes it easy to enter text into your applications with the pen. Some applications, such as Windows Journal, allow you to write with the pen directly into the application window.
The primary features of Pen option are:
Tablet PC Input Panel
Pen Flicks

Using Tablet PC Input Panel

Tablet PC input panel allows you enter text into your applications, when an application does not directly support pen input.
You can access the Tablet PC input panel performing either of the following actions:
Tap your pen in an editable area in the application. The Tablet PC Input Panel icon appears. Tapping the Tablet PC icon makes Input Panel slide out from the edge of the display.
Tap the Input Panel tab, which is docked at the edge of the screen when the Input Panel is hidden.
You can move the Input Panel tab by dragging it up or down along the edge of the screen. Then, when you tap it, the Input Panel opens at the same horizontal location on the screen that the tab appears.
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Figure 3. Table PC Input Panel
The writing pad and character pad have a number pad, a symbol pad, and web quick keys to help you quickly and accurately enter these types of text. These quick keys are hidden when you start to write, but appear after you insert or delete your writing.
NOTE: By default, Input Panel automatically switches to the touch keyboard when you place the insertion point in a box for entering a password.

Entering Text

You can use handwriting recognition or the touch keyboard to enter text. The writing pad and character pad have a number pad, a symbol pad, and web quick keys to help you quickly and accurately enter these types of text. These quick keys are hidden when you start to write, but appear after you insert or delete your writing. The following table displays the Input Panel icons and their functions.
Icon Name Function
Hand writing recog nition
Touch keybo ard
NOTE: By default, the Input Panel automatically switches to the touch keyboard when you place the insertion point in a box for entering a password.
The writing pad and character pad convert handwriting into typed text. You can write continuously on the writing pad, like writing on a piece of lined paper. Use the character pad to enter one character at a time. The character pad converts your handwriting to typed text, one letter, number or symbol at a time, but doesn't take the context of the full word into account and doesn't take advantage of the handwriting dictionary. To switch to the character pad in Input Panel, tap Tools, and then write character by character
The touch keyboard is like a standard keyboard, but you enter text by tapping the keys with your tablet pen or finger.

Pen Flicks

Pen flicks allow you to use the pen to perform actions that normally require a keyboard, such as pressing <Page Up>or using the directional arrow keys. Pen flicks are quick,
20
directional gestures. When a pen flick is recognized, the Tablet PC performs the action assigned.
Figure 4. Default Pen Flicks
You can customize the pen flicks by performing the following action:
StartControl PanelPen and Touch and clicking on the Flicks tab.
21
Figure 5. Pen and Touch — Pen Flicks

Using Your Tablet PC in Windows XP

You can use different input devices on your Tablet PC. The standard keyboard touch pad are present, you can also opt for the electrostatic pen or just use your finger as an input device

Using Pen as a Mouse

You can use the pen the same way you use a mouse or touch pad with a notebook computer. Holding the pen near the display makes a small cursor appear. Moving the pen moves the cursor. Tapping on the screen once is the same as clicking with a mouse. A double-tap constitutes a double-click. Right-clicking with the pen is accomplished by holding the pen tip down on the screen until a red circle surrounds the pointer as illustrated below. Lifting the pen from the specific location opens up the corresponding submenu.
Figure 6. Pointer Indicator
22

Using Pen as a Pen

The native handwriting recognition software makes it easy to enter text into your applications with the pen. Some applications, such as Windows Journal, allow you to write with the pen directly into the application window.

Tablet PC Input Panel

You can use the Tablet PC input panel to enter text into your application, when the application does not directly support pen input.
You can access the Tablet PC input panel by tapping your pen in an editable area in the application. The Tablet PC Input Panel icon appears.
You can use the writing pad, the character pad, or the on-screen keyboard to enter text. The writing pad and the character pad convert your handwriting into typed text. The on­screen keyboard works just like a standard keyboard except that you enter text by tapping keys with your tablet pen. The following table describes the different choices for using the Input Panel.

Touch Usage

The key advantage of your Tablet-PC is the ability to easily switch from pen input to touch input. Similar to how the pen works, tapping with your finger on the screen once is the same as clicking with a mouse. A double-tap constitutes a double-click. Right­clicking in Touch Mode is accomplished by holding your finger tip down on the screen until a red circle surrounds the pointer. This can be difficult to see as often times user's fingers cover the pointer. Lifting your finger from this point opens up the corresponding submenu.

Tablet and Pen Settings

You can access the Table and Pen Settings from the Control Panel. You can also access it from the Dell Control Point Manager.
23
Figure 7. Pen and Touch Window
The following are the different sections that is available in the Pen and Touch window. They are:
Settings — Allows you to define the right/left handedness, location of the menu and calibration settings.
Display — Allows you to define the screen orientation and set the screen brightness.
Tablet Buttons — Allows you to define the button settings.
Pen Options — Allows you to define the different actions of the pen and the pen buttons for different functions.
.

Tablet PC Settings

The N-trig DuoSense Digitizer Settings applet is used to adjust several settings for the digitizer. the N-trig applet icon appears in the system tray. Hovering over the icon with your pointer displays the firmware version number. Right-clicking the icon brings up the sub menu of Properties and About options. The tabs on the N-trig DuoSense Digitizer Settings window are:
Digitizer Options
24
Pen
Interactive Options

Digitizer Options Tab

The Digitizer Options tab is used for the following
Input mode selection
Touch tuning
Figure 8. N-trig DuoSense Digitizer Settings — Digitizer options

Input Mode

The N-trig DuoSense Digitizer applet has four operating modes:
Pen only— In this mode, the stylus is the only device that can be used as the input device with the N-trig digitizer. To change from Pen only mode to any other mode:
a. Click or tap on the N-trig applet icon in the system tray.
b. On the applet window, select the desired mode and click OK
Touch only — In Touch only mode, a single finger is the only input device that can be used with the N-trig digitizer. Using the stylus is not possible.
25
NOTE: Only a single hand contact is allowed with the digitizer for proper execution.
To change from Touch only mode:
a. Click or tap on the N-trig applet icon in the system tray.
b. On the applet window, select the desired mode and click OK
Auto Mode— The N-trig digitizer is capable of detecting a stylus as well as finger touch. The purpose of Auto mode is to allow the user intuitive toggling between the Pen only and Touch only modes. The default input device for Auto mode is the stylus as long as it is in range of the tablet screen (hovering in proximity or in contact). A basic principle in Auto mode is that stylus detection in the digitizer proximity would turn the digitizer into Pen only mode as an overriding priority. A double-tap finger gesture on the screen (similar in style to a mouse double-click) will switch the digitizer from Pen only mode to Touch only mode. The system will remain in Touch only mode as long as the stylus is out of range. Once the stylus is detected in range the system will automatically switch to Pen only mode.
Dual Mode (Windows Vista and Windows 7) — Dual mode is a unique operational mode that is functional only while using the Windows Vista and Windows 7 operating system. In this mode, the operating system switches automatically between the available pointing device according to its internal priority and attributes.

Touch Tuning

Touch calibration performs calibration of the touch input system to its optimal state. If the tablet's finger detection is not working properly, you may have to re-calibrate the touch feature. To re-calibrate the touch feature:
1. Click the Start button and then follow the on-screen prompts.
.
NOTE: Do not touch the screen when the touch reset is in progress.

Pen Tab

The Pen tab allows you to:
define the pen supported features
view the pen battery status
26
Figure 9. N-Trig DuoSense Digitizer Settings — Pen

Pen Features and Pen Battery Status

You can configure the pen buttons. There are two buttons on the pen and they are referred as:
Pen button #1 — This button is defined as the lowermost button on the pen shaft. By default, this button set to right-click functionality.
Pen button #2 — This button is located directly above the primary button. By default, this button is set to eraser functionality.
You can change button functions to perform different functions. The options available are:
Disabled
Right-click
Eraser
In the Pen tab you can view status of the battery inserted in the pen. To see the battery status, simply touch the screen with the pen and hold it down
27

Interaction Options Tab

In the Interaction Options tab, you can control the sound effects when operating the system in various modes.
Figure 10. N-trig Duo Sense Digitizer Settings — Interaction options
You can select the .WAV file that need to be played when the finger touches the screen. Click the Play button icon to test the sound.

Troubleshooting for N-Trig Digitizer

Installation Issues

Error message during installation — Hardware is not adequate for running this software
– Check if the bundle you are trying to run is for the appropriate operating system
(Windows 7 or Windows Vista or Windows XP).
– Check if the bundle you are trying to run is of the correct version (32 bit or 64 bit).
Installing Windows Vista/Windows XP bundle over Windows 7 firmware.
– If you have downgraded the operating system on your Tablet from Windows 7 to
Windows Vista/Windows XP without uninstalling the N-Trig bundle, the version
28
of the firmware on the digitizer will remain unchanged and will be compatible for Windows 7. To revert the firmware to the default version, you have to rollback the application
Installing Windows 7 bundle over Windows Vista/Windows XP
– If you have upgraded the operating system to Windows 7 from Windows Vista/
Windows XP, without uninstalling the N-Trig bundle, the firmware will remain unchanged and will be compatible for Windows Vista/Windows XP. The Windows 7 bundles already contains the firmware rollback application. It will run the rollback tool and then continue to install the Window 7 bundle installation.

Performance Issues

No multi touch functionality
a. Check if the N-trig bundle is installed.
b. Open Control Panel and the N-trig DuoSense Digitizer Settings icon must be
displayed. If the bundle is not installed. Install the relevant bundle for the operating system installed on the computer.
c. Check the system information to see how many touch points are detected.
1. Click on Start.
2. Right click on Computer and select Properties from the menu.
3. Number of touch points should be written in the information window .
Figure 11. System Information — Touch Points for Pen and Touch Input
NOTE: In Windows Vista and Windows XP bundles there are no 4 points multi touch after bundle installation. The Vista/XP bundles support single touch and gestures (two fingers).
Bundle is installed but touch functionality is missing
a. Open the Device Manager and check that the Digitizer is recognized by the
computer.
29
Figure 12. Device Manager — Digitizers
b. If the device is recognized, try to uninstall the N-trig bundle and reinstall.
c. If the device is not recognized, check if you see it under Unknown Devices and
update the driver for the unknown device
d. In Windows 7, after successfully installing the N-trig bundle you have to check
if the Tablet PC Components check box (in Windows Features) is selected.
1. Go to Control Panel --> Programs and Features.
2. In the Programs and Features window, click the Turn Windows Features On/Off link, located in the left sidebar
3. Check if the Tablet PC Components check box is selected.

Removing the Battery

1. Follow the procedures in Before Working On Your Computer.
2. Slide the release latch to unlock the battery.
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