Dell Lasso Version 4.7 Owner's Manual

Dell Lasso

Version 4.7

Release Notes

Lasso

Lasso is a Java-based utility that automates the collection of logs and configuration from servers, disk arrays (EqualLogic, PowerVault MD-Series, and EMC), Fibre Channel switches (Brocade, McData, and Cisco), Ethernet and FCoE switches (PowerConnect, Cisco, Brocade, and Force 10), Enclosures (Dell M1000e Chassis, Dell VRTX Chassis) and Management and Monitoring software.

After the collection, Lasso parses the data into an XML file, which is packaged with the original collection and encrypted. The encrypted file is uploaded to Dell Technical Support to use the hardware, software, and firmware information for troubleshooting, checking compatibility and upgrading existing equipment.

Note: For the latest release notes, go to www.dell.com/serviceabilitytools and click Dell Lasso Version

4.7.

Version

Lasso 4.7

Release Date

September 2014

Previous Version

Lasso 4.6

Importance

RECOMMENDED: Dell recommends applying this update during your next scheduled update cycle. The update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (firmware, BIOS, drivers and software).

Platform(s) Affected

Not applicable.

What is Supported?

Supported Devices

The Lasso collects data from:

 Storage Arrays:

 Dell EMC CLARiiON Storage Processor Release 6 or later  Dell EMC Celerra Storage devices (NAS)  PowerVault MD Series arrays - MD3000, MD3000i, MD3200, MD3220, MD3200i, MD3220i MD3600i,

MD3600f, MD3620f, MD3660f, MD3400, MD3420, MD3800, MD3820i, MD3860i, MD3860f, MD3800f, and MD3820f

 PowerVault FluidFS NAS  EqualLogic PS series Release 4.3 or later  EqualLogic FluidFS NAS - FS7500, FS7600, and FS7610

 Compellent FluidFS NAS NAS - FS8600

 Windows Operating Systems:

 Windows Server 2003 Standard, Enterprise, and Datacenter Editions  Windows Server 2003 R2 Standard and Enterprise Editions  Windows Server 2003 x64 Standard, Enterprise, and Datacenter Editions  Windows Server 2003 x64 R2 Standard and Enterprise Edition  Windows Server 2008 R2 Standard, Enterprise, and Datacenter  Windows Server 2008 x64 Standard, Enterprise, and Datacenter  Windows Server 2008 x86 Standard, Enterprise and Datacenter Editions  Windows 2012 Server  Windows 2012 Server R2

NOTE: Windows Server Core is not supported

 UNIX Operating Systems:

 Linux - Red Hat Enterprise Linux up to version 6.0, SUSE Linux Enterprise Server up to SP1, CentOS,

XenServer

 Solaris  HP-UX  IBM AIX  VMware - ESX and ESXi servers 3.5 and later, ESXi 5.5 U1  Oracle VM Server

NOTE: Lasso 4.2 does not collect from ESX 5.1 systems

 Fibre Channel Switches:

 McData, and Blade switches except director class switches  Cisco 9124  Brocade 200E/4424/300/5100/5300/6520

 Tape Libraries:

 PV136T  PV132T  TL2000  TL4000  ML6000

 Ethernet and FCoE Switches:

 Dell PowerConnect 2824/2848  Dell PowerConnect 3524/3524P/3548  Dell PowerConnect 5424/5448  Dell PowerConnect 6224/6248  Dell PowerConnect 7024/7024F/7048  Dell PowerConnect M6220  Dell PowerConnect 8024/8024F  Dell PowerConnect M8024/M8024K  Dell PowerConnect M6348  Dell PowerConnect B-Series 8000  Dell PowerConnect M8428K  Dell PowerConnect 8132/8132F/8164/8164F  Dell PowerConnect 5524, 5548

 Dell Networking N4032F  Dell Networking N2024, N2024P, N2048, and N2048P  Dell Networking N3024, N3024P, N3024F, N3048 and N3048P  Dell Networking Z9500  Cisco 2960  Cisco 4948  Cisco 3750E/3750X  Cisco CBS 3130  Cisco CBS 3030  Cisco Catalyst 3750E  Cisco Nexus 5020/7000/5548  Dell Force10 S25P/S50/S60/S4810/S4820T/S6000/S5000  Dell Force10 MXL 10/40GbE  Dell Force10 C150/C300/E300(TeraScale)/E600i(ExaScale)/E1200i(ExaScale)/Z9000  Brocade 8000

 Enclosures

 Dell M1000e Chassis  Dell VRTX Chassis

 Enclosure Modules

 Integrated Dell Remote Access Controllers  Windows  Linux  VMWare

 Management and Monitoring Software

 HIT Kit For VMware  SAN HQ  VCenter 5.0 and 5.1  SCVMM 2008 and 2012 (excluding Win2K12R2)

 Wireless Controllers

 Dell Networking W-Series Mobility Controllers W-7210/W-7220/W-7240/W-3200/W-3400/W-3600/W-

650/W-651/W-6000

Before collecting data, make sure to perform the settings provided in Software Requirements section.

Supported Web Browsers

Lasso supports the following Web browsers:

 Internet Explorer 9.0 and Internet Explorer 8.0

NOTE

: For Internet Explorer, enable scripting in Internet Options or include http://127.0.0.1 as

Trusted Site.

 Mozilla Firefox 12.0, Mozilla Firefox 11.0, and Mozilla Firefox 10.0 for Windows Server 2008

Professional and Microsoft Windows Small Business Server 2011

Software Requirements

 Windows Systems:

 For Windows 2008 (R2), it is recommended to use administrator account during report collection. If

not, do one of the following:

o Edit the registry on the remote host using the Windows 2008 Configuration registry script

provided in the help file.

o Under

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsCurrentVersion\Policies\system\key, add DWORD value the system.

 Enable  Make sure that adequate disk space is available to temporarily store all event logs and other system

data.

 The program

AVG installed on the remote Windows host. To prevent this, add xCmd.exe to the trusted programs (for McAfee) or the PUP exception list (for AVG.)

 UNIX Systems:

 For more information on Linux, Solaris, HP-UX and IBM AIX systems, see the readme file available at

ftp://ftp.emc.com/pub/emcgrab/Unix.

 For more information on ESX and ESXi, see the readme file available at

ftp://ftp.emc.com/pub/emcgrab/ESX/.

NOTE: Make sure that SSH is installed and configured. Credentials for normal user is required to establish SSH session, and root password is required to run commands as root.

NOTE: Make sure adequate disk space is available to store a copy of all logs and system data that is collected.

 Fibre Channel Switches: Enable Telnet on all McData switches for Lasso to collect from them.

 Ethernet Switches: Enable Telnet on all M6220 Ethernet switches.

 Command line JRE Version 1.6 or later.

 Modular Disk Storage Manager must be installed on the management station for successful MD

Series collection.

 Modify the timeout value, since the default timeout value of 15 minutes may not be sufficient to

collect data from PowerVault NX3500 and EqualLogic FS7500 devices. The timeout value (nas.timeout.value) must be modified in the directory.

"admin$"

xCmd.exe

and

NOTE: The timeout value is in milliseconds. NOTE: This timeout mechanism is applicable to all the devices. For collection to be successful,

change or update the corresponding device properties file.

 SANsurfer CLI (FC) must be installed on the remote Windows, Linux, and VMware Host to gather

FC HBA information.

 SANsurfer CLI (iSCSI) must be installed on the remote Windows, Linux, and VMware hosts to

gather iSCSI HBA information.

 HBAnyware CLI (FC) must be installed on the remote Windows, Linux, and VMware hosts to

gather FC HBA information.

‘LocalAccountTokenFilterPolicy'

"c$"

share to run remote commands.

, a program embedded in Lasso, may be detected as a threat by McAfee or

NAS.properties

and set the value data to 1 and reboot

file available in the Lasso installation

What’s New

 Support to collect, parse, and view Storage Area Network (SAN) configuration report for:

 Dell Networking Switch Z9500  Dell Networking 2xxx, 3xxx, and 4xxx switches.  Citrix XenServer 6.2 Service Pack (SP1) and 6.5  Red Hat Enterprise Linux version 7.0  MD34xx and MD38xx

 Support to collect, parse, and view SAN configuration report with Internet Small Computer System

Interface (iSCSI) Host Bus Adapter (HBA) and Fiber Channel (FC) HBA information for VMware ESXi 5.1 and later. The report includes following device features:

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