Dell Lasso Version 4.6 User Manual

Dell Lasso Version 4.6 User's Guide

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2014 - 5

Rev. A00

Contents

1 Introduction................................................................................................................7

What Is New In Lasso 4.6 Release.........................................................................................................7

Key Features.......................................................................................................................................... 8

Support Matrix......................................................................................................................................11

Supported Operating Systems.......................................................................................................11

Supported Enclosures................................................................................................................... 14

Supported Management and Monitoring Software..................................................................... 14

Supported Switches.......................................................................................................................15

Supported Storage Devices........................................................................................................... 17

Work Flow............................................................................................................................................19

Contacting Dell....................................................................................................................................21

2 Installing And Uninstalling Lasso........................................................................23

Prerequisites........................................................................................................................................ 23

Installing Lasso.................................................................................................................................... 23

Installing Lasso Using GUI.............................................................................................................24

Installing Lasso Using CLI............................................................................................................. 24

Modifying Lasso Installation................................................................................................................25

Repairing Lasso Installation................................................................................................................ 25

Uninstalling Lasso................................................................................................................................25

Using GUI.......................................................................................................................................25

Using CLI........................................................................................................................................26

3 Security......................................................................................................................27

Passwords............................................................................................................................................27

Network Ports......................................................................................................................................27

4 Using Lasso.............................................................................................................. 29

Prerequisites For Data Collection.......................................................................................................29

Running Lasso.....................................................................................................................................30

Starting New Configuration..........................................................................................................30

Use Existing Configuration............................................................................................................32

Loading Configuration File............................................................................................................32

Import Device Configuration File................................................................................................. 33

Upload Existing Collection............................................................................................................33

Lasso GUI — Fields And Descriptions.................................................................................................34

Welcome to Lasso.........................................................................................................................34

Your Company Information..........................................................................................................35

Your Company Contacts.............................................................................................................. 36

Your Hardware Environment........................................................................................................ 37

Your Hardware Environment: Storage Arrays.............................................................................. 38

Your Hardware Environment: Fibre Channel Switches...............................................................40

Your Hardware Environment: Ethernet Switches.........................................................................41

Your Hardware Environment: Tape Libraries............................................................................... 42

Your Hardware Environment: Hosts.............................................................................................43

Your Hardware Environment: Enclosures....................................................................................45

Your Hardware Environment: Enclosure Modules...................................................................... 46

Your Hardware Environment: Management & Monitoring Software..........................................46

Your Hardware Environment: Wireless Controllers.....................................................................48

Device Collection..........................................................................................................................49

Upload........................................................................................................................................... 49

Confirmation................................................................................................................................. 50

Log Files...............................................................................................................................................50

Generated File Formats.......................................................................................................................50

Viewing Reports...................................................................................................................................51

5 Manual Collection.................................................................................................. 53

Manually Collecting Data For Storage Arrays.....................................................................................53

Manually Collecting Data For Celerra Device.............................................................................. 53

Manually Collecting Data For CLARiiON Device..........................................................................54

Manually Collecting Data For MDSeries Device...........................................................................55

Manually Collecting Data For EqualLogic Device........................................................................56

Manually Collecting Data For PowerVault Or EqualLogic Or Compellent FluidFS NAS

Device............................................................................................................................................ 57

Manually Collecting Data For Attached Hosts................................................................................... 57

Manually Collecting Data For Windows OS..................................................................................57

Collecting Storage Device Information For UNIX OS..................................................................58

Collecting Storage Device Information For VMware (ESX/ESXi OS)........................................... 59

Manually Collecting Data For Tape Library Device........................................................................... 60

Manually Collecting Data For PV136T, PV132T, TL2000, And TL4000 Tape Library Device.....60

Determining Service Port IP For ML6000 Data Collection......................................................... 60

Collecting Logs Manually For ML6000 Device............................................................................ 61

Collecting Logs Using Web Client................................................................................................ 61

Manually Collecting Data For Ethernet and FCoE Switches............................................................. 62

Manually Collecting Data For Cisco Ethernet Device..................................................................62

Manually Collecting Data For Cisco Nexus Device..................................................................... 63

Manually Collecting Data For Brocade or PowerConnect B-Series And M8428K Switches.....65

Manually Collecting Data For PowerConnect Ethernet Switches...............................................67

Manually Collecting Data For Force 10 Switches........................................................................ 69

Manually Collecting Data For Fibre Channel Switches......................................................................70

Manually Collecting Data For Brocade Device.............................................................................71

Manually Collecting Data For Cisco Device................................................................................. 71

Manually Collecting Data For McData Device..............................................................................72

Manually Collecting Data For McDataBlade Device.................................................................... 72

Manually Collecting Data For Enclosures — M1000e........................................................................73

Manually Collecting Data For Enclosure — VRTX..............................................................................73

Manually Collecting Data For HITKIT Appliance................................................................................ 73

Manually Collecting Data For SAN HQ DEVICE.................................................................................74

Manually Collecting Data For SCVMM 2008 and 2012..................................................................... 74

Manually Collecting Data For PowerConnect Controller..................................................................75

Manually Collecting Integrated Server Information Within VRTX..................................................... 75

6 Collecting Data Using CLI.....................................................................................77

Collecting For Single Device Using CLI..............................................................................................78

7 Troubleshooting..................................................................................................... 85

Troubleshooting EMC Package Installation.......................................................................................85

Troubleshooting Unsuccessful Lasso Catalog Download.......................................................... 85

Troubleshoot Unsuccessful Lasso Catalog Download Using Proxy...........................................86

Troubleshooting Unsuccessful EMC Package Download...........................................................86

Troubleshooting Unsuccessful EMC Package Installation.......................................................... 87

Troubleshooting Unix Host Collection.............................................................................................. 87

Allowing Root Access To Unix Server...........................................................................................87

Allowing Root Access Using Multi User Interface (MUI) On VMware......................................... 87

Troubleshooting MD Series................................................................................................................88

Troubleshooting EqualLogic.............................................................................................................. 89

Troubleshooting Storage Processor.................................................................................................. 89

Edit Privilege User On CX Array....................................................................................................90

Edit Privilege User On AX Array.................................................................................................... 90

Troubleshooting Switches..................................................................................................................90

Troubleshooting Ethernet Switch.......................................................................................................91

Troubleshooting Tape Library.............................................................................................................91

Troubleshooting Unix..........................................................................................................................91

Troubleshooting Windows..................................................................................................................91

Troubleshooting Enclosures...............................................................................................................92

Troubleshooting HITKIT Collection................................................................................................... 92

Troubleshooting SAN HQ Device.......................................................................................................92

Troubleshooting PowerVault FluidFS NAS Collection.......................................................................92

Troubleshooting EqualLogic FluidFS NAS Collection........................................................................92

Troubleshooting Celerra Collection.................................................................................................. 92

Troubleshooting VMware Collection.................................................................................................93

Troubleshooting PowerConnect Controller......................................................................................93

Troubleshooting Lasso Run As System Account............................................................................... 93

8 Error Codes.............................................................................................................. 95

9 Use Case Scenario................................................................................................ 107

10 Frequently Asked Questions............................................................................109

FAQ — About Lasso.......................................................................................................................... 109

FAQ — Passwords and Security.........................................................................................................111

FAQ — Dealing With Errors............................................................................................................... 112

11 License....................................................................................................................115

Dell: Export Compliance Disclaimer ................................................................................................115

Dell Software Disclaimer .................................................................................................................. 115

Dell Software Copyright ................................................................................................................... 116

GNU GENERAL PUBLIC ....................................................................................................................116

Preamble............................................................................................................................................116

GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION

AND MODIFICATION.........................................................................................................................117

END OF TERMS AND CONDITIONS.................................................................................................120

Introduction

Lasso is a Windows-based client and server utility that automates the collection of hardware, software, and storage logs and configuration from servers, Storage Arrays, Fibre Channel switches, Ethernet and FCoE Switches, Attached Hosts, Enclosures, Management and Monitoring Software, and Wireless Controllers.

After Lasso collects the data, it parses the data into XML and HTML formats. The data is then packaged along with the collected data and encrypted. The collected data is saved as a .zip file on the local system. Optionally, you can enable Lasso to automatically upload the report to Dell Technical Support.

Dell uses this data as part of the Systems Maintenance Service (SMS) to determine hardware, software, and firmware versions for compatibility, troubleshoot problems in storage devices, and upgrade of the existing equipment. Lasso tracks and waits for completion of each process and notifies the user of any failures during collection.

What Is New In Lasso 4.6 Release

• Support to collect, parse, and view SAN configuration report for FluidFS 3.0. The report includes the following device features:

– System health and DNS HostName – System overall space – Type, resource, and remark attributes in CIFS share section – Authentication provider information – Arper client assignments – NTP information – Remote hosts – NAL state information – NAL NIC information

• Support to collect and parse integrated server information within VRTX chassis. The report includes the following device features:

– Configuration information – Status and log information

• Support to collect, parse, and view SAN configuration report for Oracle VM Server version 3.2.

• Support to collect, parse, and view SAN configuration report for PS6210 storage array.

• Support to collect, parse, and view SAN configuration report for PowerConnect Switches with iSCSI information.

• Support to automatically detect the device type, validate, and collect the Ethernet and FCoE switches information.

• Limited support to collect, parse, and view SAN configuration report for Dell Networking N4032F switch.

• Support for:

– EqualLogic FS7500, FS7600, and FS7610. – Oracle Linux 6.4 Operating system – SAN HQ 3.0 – CML FS8600

• Support to collect host data without specifying attached storage array.

• Support to parse and view SAN configuration report for non-iSCSI NIC for hosts.

• Support to collect and parse Device ID, Vendor ID, Subdevice ID, and Subvendor ID for NIC and HBA cards for Linux and VMware hosts..

• Enhancement for output messaging format by displaying the specific error codes and error messages if the device is not reachable, protocols are not enabled, and validation is not successful.

• Support to import devices and credentials information from Microsoft Excel.

• Support to download EMC add-ons from remote FTP website either by using a proxy server or by using the Add-ons option from Welcome to Lasso screen. The EMC CLARiiON and Celerra packages are deleted from Lasso installation.

• Support to auto-refresh the validation and collection of logs on the GUI.

• Support for device validation in the CLI using -validate option.

• Support to display data collection progress in CLI using -SP option.

Key Features

The key features are:

• Collect, parse, and view the SAN configuration report for the following devices:

– FluidFS NAS storage model FS8600 – SFP attribute on EqualLogic Array – RHEL version 5.9 – Linux Hitkit version 1.2 – NIC binding order on all windows Operating System – Force 10 MXL 10/40/GbE swtich

• Collect and parse vSphere 5.1 SAN configurations report.

• Collect and parse data from devices in SAN environment for Windows 8 Management Station and Windows 2012 Server.

• Collect, parse, and view the SAN configuration report for Cisco 5050 and 5548 FCoE models. The report includes the following device features:

– Switch Properties – Modules – VLAN Table – Port channel – Spanning Tree – Policy Map – LLDP, LACP, and VPC – Zones, VSAN, and Interface for Fibre Channel

• Parse and view SAN configuration report to analyze issues for followig FCoE switches:

– PowerConnect B8000 model switches – Brocade 8000 models

• View SAS HBA card information in the SAN configurations report for MD-series storage connected to Windows 2012 host.

– Collect and parse diagnostic information and logs from Windows 2012 server with or without

Hyper-V enabled.

• View PowerConnect switches front port stacking information for 7000, M6348, and 8000 series in SAN configurations report.

• Collect, parse , and view the SAN configurations report for PowerConnect firmware version 4.2 and

5.0. The report includes the following device features:

– Slot Information – Spanning Tree Active – LLDP TLV – LLDP Remote

• View SAN configuration report for DV Switches Information and DV Switch Port Information in the VMware Hosts section.

• View SAN Configuration report for PowerVault MD3600F, MD3620F, and MD3660F models.

• Run Lasso under Local System Context user.

• View SAN Configuration report for Brocade 300 and 5300.

• Collect, parse, and view the SAN configuration report for Data Center Bridging (DCB) information on the following switches:

– Power Connect

* PFC Information * ClassOfService Traffic Class Group and dot1p-mapping * Traffic Class Group

– Brocade Ethernet

* Global LLDP Information * CEE Maps Information * Interface QoS Information * Interface DCB Information * Interface Media Information

– Dell Force10

* PFC Summary * ETS Summary * Interfaces Configuration report

– Cisco Nexus

* PFC Information * Policy Map * LLDP Information * LACP Information

• Run multiple instances of Lasso CLI simultaneously.

• Stop default upload of the report in the CLI using -nu option.

• Collect, parse, and view Force 10 switch model S4810 with firmware version Kaveri version 8.3.12.0.

• Lasso support for the latest EMC Reports/Grabs (ESX — 1.3.1, Unix — AIX 4.5.0, HP Unix 4.5.0, Linux

4.5.0, Windows Version 41).

• View Windows HIT Kit version 4.5 information in SAN configuration report.

• View PS Array Group information for Windows Hit Kit in SAN configuration report.

• View firmware versions for both Chassis Management Controller cards on M1000e appliance in SAN Configuration report.

• Collect and parse Qlogic FC HBA information for Windows and Linux hosts attached to Compellent.

• Optional user name and password credentials when PowerConnect ethernet switch is configured.

• Data collection and parsing support for HITKIT for VMware.

• Encrypted password support while running Lasso in the CLI mode.

• Collect diagnostic information from the Group Lead and member, when member IP address is provided.

• Option to automatically upload the report to Dell Technical Support site.

• Support for the PS 4110 and PS 6110 devices.

• Collect and parse Host Integration Tool Kit data in the EqualLogic SAN for Windows, Linux and, vSphere hosts.

• Option to provide the Delta Service Request number and Project Manager ID and include in the XML and HTML reports.

• Parser support for the following devices:

– EqualLogic FS7500 – Force 10 S50/S60/S4810 switches – Xen server – PowerVault NX3500

• Solution for error 904 (Collection of EQL Details Failed) for the EqualLogic Array.

• Parser support for MaxRequestHoldtime for all the Windows hosts in EqualLogic and MDSeries SAN.

• Collect and parse Broadcom NIC information when running in Host Bus Adapter (HBA) mode under the control of Broadcom Advanced Server Program (BASP) software.

• Collect NAS Appliance information from the EQL group.

• Support for firmware version 5.2, 6.0, and 7.0 on Dell EqualLogic Arrays.

• Collect and parse the attributes ROM Level and Last Boot Time from EqualLogic Array.

• Support for Array ping test between the members within an EqualLogic Group.

• Collect and parse the Qlogic iSCSI adapter information from Windows, Linux, and VMware hosts attached to Compellent.

• Collect Emulex information from Windows, Linux, and VMware hosts attached to Compellent.

• Collect and parse SAS HBA information from Windows and Linux (32-bit only) hosts attached to PowerVault MD Series and Compellent.

• Validate user input for Ethernet Switch type in the related GUI pages.

• Include Collection Date - Collection Time - Build Version attributes in the HTML report.

• Enhance user interface in compliance with Dell's lucidity usability requirement.

• Validate the PC Ethernet Switch, when configured with only user name.

• Raw data collection and parsing for the PowerConnect ethernet switches in simple and normal mode.

• Correct parsing of service tag information for all the models of EqualLogic Arrays upon v5.1 Firmware upgrade.

• Solution for error 105 (failed to retrieve completed collection from remote system) for the Windows 2008 R2 host attached to EqualLogic Array.

• Option to re-validate the devices when imported from an existing configuration.

• Use of Forced multi-threaded mode of execution for enhanced Lasso performance.

• Solution to parse EqualLogic Array if the EqualLogic IP Address last octet is single digit issue.

• Secure Site option in the Your Company Information window of the Lasso GUI to remove Customer Identification Information (CII) from XML format of the collection.

• Raw data collection and parser support for the following devices:

– Cisco switches 3750E/3750X and 4948 – PowerConnect ethernet switches 7024/7048 – vSphere 5.0 hosts attached to EqualLogic and MD Series arrays – Pirates 1GB - PS4100/PS6100

• Raw data collection support for Force10 (S50N/S481) Switches.

• Correct parsing of PowerConnect ethernet switches upon v4.1 Firmware upgrade.

• Display information only related to EqualLogic iSCSI volumes in vSphere iSCSI VMFS section.

• Collect and parse Hit Kit data for Linux Hosts in EqualLogic SAN.

• Include ehcmcli -d command output as part of Linux collection.

• Display the applicable attributes for non-configured Ethernet ports of EqualLogic Arrays.

• Raw data collection and limited parsing for PowerVault NX3500 and EqualLogic FS7500.

• Display the iSCSI network for different subnet masks.

• Collect the applicable attributes for vSphere Hosts for all possible path selection policies.

• Parse the attributes related to Port Channel for Power Connect and Cisco Switches.

• Report the updated version for vSphere host by Lasso.

• Parse all the iSCSI virtual machine network interface cards in the vSphere environment.

• Parse and display cluster name and Is Cluster member attributes for clustered windows host.

• Support for Power Connect 7024, 8024, 8024F, M8024F, M8024-k, M6220, M6348 with version 4.1 firmware.

• Solution for the Interface Name under iSCSINode for Linux Hosts in the XML format of collection issue.

Support Matrix

This chapter lists the supported devices and operating systems for Dell Lasso.

Supported Operating Systems

This section lists the supported operating systems.

Table 1. Supported Operating Systems

Operating System Collection Protocol Port Used Latest Supported

Version

Microsoft

Windows Vista WMI 135 -

Windows Vista SP1 WMI 135 -

Windows 7 WMI 135 -

Windows 8 WMI 135 -

Operating System Collection Protocol Port Used Latest Supported

Version

Windows Server 2003

SP2

Windows Server 2003

R2 SP2

Windows Server 2008

SP2

Windows Server 2008

R2 SP2

Windows Server 2012 WMI 135 -

Windows Server 2012 R2 WMI 135 -

Linux

RedHat Enterprise Linux

6.4

SLES 11 SP3 SSH2 22 -

Cent 6.0 SSH2 22 -

Solaris 10 - Update 8 SSH2 22 -

HP - UX SSH2 22 -

IBM AIX SSH2 22 -

WMI 135 -

SSH2 22 -

Oracle Linux SSH2 22 -

Oracle VM Server SSH2 22 -

Virtualization

Microsoft Hyper-V

Server 2008 R2

Microsoft Hyper-V

Server 2012 R2

Microsoft Hyper-V

Server 2012

XenServer 6.0 SSH2 22 -

Vmware ESX 3.5 SSH2 22 -

Vmware ESX 4.0 SSH2 22 -

Vmware ESXi 4.0 SSH2 22 -

Vmware ESXi 4.1 SSH2 22 -

Vmware ESXi 5.0 SSH2 22 -

Vmware ESXi 5.1 SSH2 22 -

Vmware ESXi 5.5 SSH2 22 -

WMI 135 -

NOTE:

• WMI protocol uses multiple ports along with 135 to connect to the remote system.

• For Windows 2008 (R2), if the correct account (Administrator) is not specified during collection, the registry on that remote host should be edited. Use the Windows 2008 configuration registry script, or manually add the DWORD value in LocalAccountTokenFilterPolicy and set the data to 1 in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\system \key , then reboot. It is recommended to use the Administrator account to prevent the modification and reboot.

NOTE:

– For adequate disk space to store a copy of all event logs and other system data, see

ftp://ftp.emc.com/pub/emcgrab/Windowsdirectory for more information.

– admin$ and c$ share must be enabled for remote commands to execute the program

embedded in Lasso.

– In case of EqualLogic and MD series SAN .Net framework 2.0 or later is required on the

remote Windows host for the successful Windows host collection.

– Windows Server Core is not supported.

This section lists the type of adapters used.

Table 2. Adapters

Adapter Models

Broadcom

Brocade

Dell

NIC 5708

NIC 5709

NIC 5721

NIC 5722

NIC 55711

NIC 57710

NIC 57712

CNA BCM57810S

CNA BR1010

CNA BR1020

SAS HBA H710

SAS HBA H810

SAS HBA PERC 5E

SAS HBA PERC 6E

Emulex

Intel

QLogic

Adapter Models

SAS HBA SAS 5E

SAS HBA SAS 6E

FC HBA LPE11000

FC HBA LPE12000

NIC Pro1000

NIC X520

iSCSI HBA QLA4050C

iSCSI HBA QLA4052C

iSCSI HBA QLE4060C

iSCSI HBA QLA4062C

FC HBA QLE2460, QLE2462

FC HBA QLE2560, QLE2562

Supported Enclosures

This section lists the supported enclosures.

Table 3. Supported Enclosures

Enclosures Collection Protocol Port Used Latest Supported

M1000e SSH2 22 4.5

VRTX SSH2 22 1.0

Version

Supported Management and Monitoring Software

This section lists the supported management and monitoring software.

Table 4. Supported Management and Monitoring Software

Management and Monitoring Software

Dell

SANHQ WMI 135 3.0

VMware

HIT KIT for VMware SSH2 22 3.1

vCenter HTTPS 443/9443 5.1

Collection Protocol Port Used Latest Supported

Version

Microsoft

Management and Monitoring Software

SCVMM 2008 R2 WMI 135 2.0

SCVMM 2012 SP1 WMI 135 3.1

NOTE: WMI protocol uses multiple ports along with 135 to connect to the remote system.

Collection Protocol Port Used Latest Supported

Version

Supported Switches

This section lists the supported switches.

Table 5. Supported Switches

Switches Models Collection

Dell

Networking N4032F (Limited

Support)

Dell PowerConnect

2848, 2824, 2816 SSH2/Telnet 22/23 2.0

3524, 3524P, 3548 SSH2/Telnet 22/23 2.0

5424, 5448 SSH2/Telnet 22/23 2.0

5524, 5548 SSH2/Telnet 22/23 4.1

PowerConnect

6224, 6248 SSH2/Telnet 22/23 3.3

7024, 7048, 7024F SSH2/Telnet 22/23 5.1

8024, 8024F SSH2/Telnet 22/23 5.1

8132, 8164F SSH2/Telnet 22/23 6.0

Dell Blade Series

M6220 SSH2/Telnet 22/23 5.1

M6348 SSH2/Telnet 22/23 5.1

Protocol

SSH2/Telnet 22/23 6.0

Port Used Latest Supported

Version

PowerConnect

Dell Wireless Controllers Mobility Series

PowerConnect

M8024 SSH2/Telnet 22/23 5.1

M8024-K SSH2/Telnet 22/23 5.1

M8428-K SSH2/Telnet 22/23 5.1

W-6000 SSH2/Telnet,

W-620 SSH2/Telnet,

W-650 SSH2/Telnet,

22/23, 161 6.3

SNMPv2

22/23, 161 6.3

SNMPv2

22/23, 161 6.3

SNMPv2

Switches Models Collection

Protocol

Port Used Latest Supported

Version

Dell Force10

Force10

W-651 SSH2/Telnet,

SNMPv2

W-3200 SSH2/Telnet,

SNMPv2

W-3400 SSH2/Telnet,

SNMPv2

W-7210, W-7220, W-7240

W-3600 SSH2/Telnet,

C150 SSH2/Telnet 22/23 8.4

C300 SSH2/Telnet 22/23 8.4

S25N, S25P SSH2/Telnet 22/23 8.3

S50 SSH2/Telnet 22/23 8.3

S55 SSH2/Telnet 22/23 8.3

S60 SSH2/Telnet 22/23 8.3

S4810, S4820T SSH2/Telnet 22/23 9.1

SSH2/Telnet, SNMPv2

SNMPv2

22/23, 161 6.3

S5000 SSH2/Telnet 22/23 9.0

S6000 SSH2/Telnet 22/23 9.0

Z9000 SSH2/Telnet 22/23 9.0

Dell Force10 (Blade)

Force10 MXL 10/40GB2 SSH2/Telnet 22/23 8.3

Dell Force10 (Core Switch)

E300 SSH2/Telnet 22/23 8.4

Force10

Brocade

E1200i ExaScale SSH2/Telnet 22/23 8.4

E600i ExaScale SSH2/Telnet 22/23 8.4

E600 TeraScale SSH2/Telnet 22/23 8.4

B8000 SSH2/Telnet 22/23 7.0

M5424 SSH2/Telnet 22/23 7.0

300 SSH2/Telnet 22/23 7.0

5100 SSH2/Telnet 22/23 7.0

5424 SSH2/Telnet 22/23 7.0

Switches Models Collection

Protocol

6505 SSH2/Telnet 22/23 7.0

6520 SSH2/Telnet 22/23 7.0

Port Used Latest Supported

Version

SilkWorm

McData Blade 4416 SSH2/Telnet 22/23 5.2

Cisco Catalyst

Catalyst

Cisco Nexus

Nexus

Cisco MD S

MDS 9124 SSH2/Telnet 22/23 3.2

4424 SSH2/Telnet 22/23 5.3

200E SSH2/Telnet 22/23 6.2

2960 SSH2/Telnet 22/23 -

3750G SSH2/Telnet 22/23 -

3750E SSH2/Telnet 22/23 12.2

4948 SSH2/Telnet 22/23 -

5010 SSH2/Telnet 22/23 5.0

5020 SSH2/Telnet 22/23 5.0

5448 SSH2/Telnet 22/23 5.0

Supported Storage Devices

This section lists the supported storage devices.

Table 6. Supported Storage Devices

Storage Arrays Models Collection

Protocol

Dell

PS100 SNMPv2, SSH2/

Telnet, FTP

PS3000 SNMPv2, SSH2/

Telnet, FTP

PS4000 SNMPv2, SSH2/

Telnet, FTP

EqualLogic

PS4100 SNMPv2, SSH2/

Telnet, FTP

PS4110 SNMPv2, SSH2/

Telnet, FTP

PSM4110 SNMPv2, SSH2/

Telnet, FTP

Port Used Latest Supported

Version

161, 22/23, 21 -

Storage Arrays Models Collection

Protocol

Port Used Latest Supported

Version

PS5000 SNMPv2, SSH2/

Telnet, FTP

PS6000 SNMPv2, SSH2/

Telnet, FTP

PS6100 SNMPv2, SSH2/

Telnet, FTP

PS6110 SNMPv2, SSH2/

Telnet, FTP

PS6210 SNMPv2, SSH2/

Telnet, FTP

PS6500 SNMPv2, SSH2/

Telnet, FTP

MD3600f SMCLI Utility - 07.80.41.60

MD3000i SMCLI Utility - 07.80.41.60

PowerVault

Dell - NAS

Compellent NAS FS8600 SSH2, FTP 22, 44421 3.0

MD3200i SMCLI Utility - 07.80.41.60

MD3220i SMCLI Utility - 07.80.41.60

MD3600i SMCLI Utility - 07.80.41.60

161, 22/23, 21 -

EqualLogic NAS

PowerVault NAS

EMC

CLARiiON

FS7500 SSH2, FTP 22, 44421 3.0

FS7600 SSH2, FTP 22, 44421 3.0

FS7610 SSH2, FTP 22, 44421 3.0

NX3500 SSH2, FTP 22, 44421 2.0

NX3600 SSH2, FTP 22, 44421 2.0

NX3610 SSH2, FTP 22, 44421 2.0

CX3–10 NaviSphere CLI

Utility

CX3–20 NaviSphere CLI

Utility

CX3–40 NaviSphere CLI

Utility

CX3–80 NaviSphere CLI

Utility

CX4–120 NaviSphere CLI

Utility

- -

Storage Arrays Models Collection

Protocol

Port Used Latest Supported

Version

Celerra Storage

devices (NAS)

CX4–240 NaviSphere CLI

Utility

CX4–480 NaviSphere CLI

Utility

CX4–960 NaviSphere CLI

Utility

NX4 SSH2 22 -

NS 120 SSH2 22 -

NS 240 SSH2 22 -

NS 480 SSH2 22 -

- -

Work Flow

The following figure provides the steps to run Lasso, create and upload the report to Dell Technical Support site, and save the configuration for later use.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Visit dell.com/support

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.

4. Select the appropriate service or support link based on your need.

Installing And Uninstalling Lasso

This section provides information to install, modify, repair, and uninstall Lasso. Lasso can be installed using GUI or CLI mode.

Prerequisites

Before installing Lasso, make sure that the following prerequisites are met:

• The user account has Administrator privileges.

• The system has any of the following Windows (32 bit or 64 bit) operating system:

– Windows Vista – Windows 7 – Windows 8 – Windows Server 2003 – Windows 2008 R2 – Windows 2003 R2 – Windows Server 2012 – Windows Server 2012 R2 – Windows Server 2008

NOTE: Windows Server Core is not supported.

Installing Lasso

You can install Lasso:

• Using GUI

• Using CLI

Installing Lasso Using GUI

To install Lasso:

1. Double click the .msi file. The Welcome to the Dell Lasso Installation Wizard is displayed.

2. Click Next. If you already have an earlier version of Lasso, then the message “A previous version of Lasso was

detected on your system. Continuing the installation will upgrade Lasso <current version> to Lasso <latest version>.

Upgrading to the latest version of Lasso provides several benefits.

Would you like to proceed with the upgrade?“ window is displayed.

Click Upgrade to upgrade to the latest version. Else, click Cancel to exit installation. The Dell Software License Agreement is displayed.

3. Click I accept the license agreement and click Next. The Readme information is displayed.

4. Click Next. The Destination Folder window is displayed.

5. Click Next to accept the default directory path or click Browse to specify another location, and click Next.

The Security Level window is displayed.

6. Select one of the following options and click Next:

• Save Environment, Username, and Password — Saves all SAN configuration details, user name,

and password. It is recommended to use this option to run Lasso multiple times and avoid reentering configuration and security details.

• Save Environment and Username only — Saves all SAN configuration details and the user name.

The password is not saved.

• Save Environment only — Saves all SAN configuration details. The user name and password is not

saved. Select this option to skip saving any security related details.

• Do not save any information — Does not save any configuration details of the environment, user

name, and password. Select this option to save configuration and security details, or if the location from where you run Lasso does not allow saving any details.

The Prerequisites window is displayed. The window provides the list of prerequisites that must be met to enable Lasso to collect the data after installation is complete.

7. Click Next. The Ready to Install the Application window is displayed.

8. Click Next to continue with the installation. The Lasso has been successfully installed window is displayed.

9. Click Finish to close the installation wizard.

Installing Lasso Using CLI

To install or upgrade, at the command prompt, set the directory to LassoMSIPath and run the command:

msiexec /qn /i <LassoMSIName>/log install.txt

The installation messages are logged in the install.txt file.

NOTE: If msiexec is not recognized as an internal or external command, include %SystemDrive%: \Windows\System32 (x86 bit operating system) or %SystemDrive%\Windows\SysWOW64 (x64 bit operating system) to the path variable.

Modifying Lasso Installation

After installing Lasso, you can modify the components that are installed. To modify the components:

1. Double-click on the .msi file. The Application Maintenance window is displayed.

2. Select Modify and click Next. The Ready to Modify the Application window is displayed.

3. Click Next. The Updating System window is displayed.

4. Click Finish to exit Lasso.

Repairing Lasso Installation

You can also reinstall the corrupt files, registry keys, and shortcuts to the Lasso application. To repair Lasso:

1. Double-click the .msi file. The Application Maintenance window is displayed.

2. Select Repair and click Next. The Ready to Repair the Application window is displayed.

3. Click Next. The Updating System window is displayed.

4. Click Finish to exit Lasso.

Uninstalling Lasso

Lasso can be uninstalled using the GUI or the CLI option.

Using GUI

To uninstall Lasso using the GUI, use one of the following options:

• Start Menu

• Windows Add Or Remove Programs Wizard

From Start Menu

To uninstall Lasso from the Start Menu:

1. Click Start → Programs (or All Programs) → Dell → Lasso → Uninstall. The Are you sure you want to uninstall this product prompt is displayed.

2. Click Yes to uninstall Lasso.

From Windows Add Or Remove Programs Wizard

To uninstall Lasso from the Windows Add or Remove Programs wizard on Windows operating systems:

1. Click Start → Control Panel → Add or Remove Programs.

NOTE: This option differs based on the operating system.

2. Select Dell Lasso and click Remove.

3. On the Are you sure you want to uninstall Dell Lasso? prompt, click Yes to uninstall Dell Lasso.

From the Application Maintenance Window

To uninstall Lasso from the Application Maintenance window:

1. Double-click the installed .msi file. The Application Maintenance window is displayed.

2. Select the Remove option and click Next. The Lasso Uninstall window is displayed.

3. Click Next. The Updating System window is displayed.

4. Click Finish on the Lasso has been successfully uninstalled window.

Using CLI

To uninstall, run the command prompt as an administrator: Using product code:

<LassoInstallDirectory>\UninstallLasso.cmd No {9F40479D-7D64-4396-9223F969691118A1} /log uninstall.txt

NOTE: Make sure to run the file outside the lasso installation directory.

Security

Lasso is designed to automate data collections from remote systems and depends on network access to these systems.

You can run Lasso from a local system that is on the same subnet as the target remote systems.

For the successful remote data collection, make sure that there are no firewalls, group policies, security enhanced Linux policies, or other security issues.

Passwords

To execute scripts for data collection from remote systems, administrator rights are required to login to remote systems.

On local systems, during installation select the Save Environment, Username, and Password options to store the password in an encrypted vault.

You can either create a new user ID dedicated for Lasso collection or change the password for the current collection. The user id can be disabled or deleted after running Lasso.

Network Ports

Lasso requires network ports to execute the scripts for data collection.

The following table describes the scripts and the corresponding network ports:

Scripts Network Port

UNIX/VMware collections SSH (Port 22)

Switch collections SSH (Port 22) and Telnet (Port 23)

Tape collections SSH (Port 22) and Telnet (Port 23)

StorageProcessor collections Navisphere CLI (emc112310 lists ports 6389 and

80/443 or 2162/2163)

CAUTION: If the connection is denied, the storage processor collection cannot be performed.

Scripts Network Port

NOTE: When retrieving the completed collection from the Storage Processor (SP) on Windows 2003, Windows 2008, and Windows Vista, the firewalls display the prompt to allow this connection.

EqualLogic collection SNMP default port 161 (SNMP messages) and port

162 (SNMP traps)

NOTE: From EqualLogic array, SNMP should be enabled with public access for inventory collection.

Windows Collection WMI (Port 135)

EqualLogic FluidFS NAS collection SSH (Port 22), FTP (Port 44421)

PowerVault FluidFS NAS Collection SSH (Port 22), FTP (Port 44421)

Compellent FluidFS NAS Collection SSH (Port 22), FTP (Port 44421)

For more information on Windows Port usage, see Microsoft support site.

Using Lasso

Lasso compiles information for all the devices in the SAN. It also includes company and site contact information. You can save this information as a configuration file (.xml format) for later use. Lasso collects data for the selected devices and generates a report that can be uploaded to Dell Technical Support site.

This section provides information to use Lasso to collect data from the various storage devices in your SAN.

Prerequisites For Data Collection

Before using Lasso to collect data, make sure that the following prerequisites are met:

• IP connectivity is available for the required devices.

• For data collection in XML and HTML format, Lasso requires .Net Framework 2.0 or later.

• For EqualLogic, and MD series, .Net framework 2.0 or later should be installed on the remote

Windows host.

• For EMC SAN, use a system that is not a Fibre Channel attached host.

• For EqualLogic, Compellent, and MD series devices, the SAN Surfer CLI (iSCSI) software should be

installed on the remote Windows, Linux, and VMware hosts to successfully collect iSCSI HBA information.

• For a Compellent SAN, the SAN Surfer CLI (FC) should be installed on the remote Windows, Linux, and

VMware hosts to successfully collect Qlogic FC HBA information.

• For ESX/ESXi, the normal or sudo user should have PasswordAuthentication or Keyboard interactive

authentication enabled.

• For ESX/ESXi, the root user should have permitrootlogin enabled and the PasswordAuthentication or

Keyboard interactive authentication should be enabled.

• For PowerVault MD Series devices, Lasso should be run as an Administrator.

• For PowerVault MD Series devices, MD Storage Manager software should be installed in the system

running Lasso.

• For Compellent SAN, the HBAnyware CLI should be installed on the remote Windows, Linux, and

VMware host to successfully collect Emulex FC HBA collection.

NOTE: Lasso should be installed on a Windows system that has IP connectivity to all the devices in the SAN environment.

• For SAN HQ, Dell EqualLogic SAN headquarters server version should be installed on the windows

host on which the SAN HQ collection needs to be performed.

• For PowerConnect Controller, make sure the following ports are enabled and they are accessible on

the controller:

– SSH: Port 22. – Telnet: Port 23. – SNMP: Port 161. To enable SNMP, in a browser, enter the <Controller IP Address> to

connect to the controller. In the Mobility Controller page, go to Configuration → SNMP and add the SNMP community string.

NOTE: The community string is case- sensitive.

• For System Center Virtual Machine Manager (SCVMM), powershell must be enabled in target Windows

VMM host.

• For Broadcom 57810 CNA collection, Broadcom Advanced Server Program (BASP) Broadcom

Advanced Control Suite (BACS) management application must be installed on the remote windows host.

NOTE: For Brocade collection, Brocade Command Line Utility (BCU) must be installed on the remote windows host.

• For VRTX to collect the integrated server information, Lasso should be run as an administrator.

• For FluidFS 7600, make sure that FTP is enabled and you need to provide the CLI credential

information for FluidFS NAS version 3.0 collection or validation.

• For importing data from the excel sheet, use the Sample_DeviceConfig_Data.xltx file from C:

\Program Files (x86)\Dell\Lasso

• Lasso MS should have connectivity to remote Dell FTP site (ftp.dell.com) directly or through proxy.

Running Lasso

You can run Lasso in the following modes:

• GUI

– Start a new configuration – Use an existing configuration – Load the configuration file – Import Device Configuration File – Upload an existing collection

• CLI

– Single Device Collection

Starting New Configuration

Use this option to create a new configuration and generate a report. To collect data using GUI:

1. Click Start → Programs (or All Programs) → Dell → Lasso and click Lasso. The Welcome to Lasso window is displayed.

2. Select Start with a new configuration and click Continue. The Your Company Information window is displayed.

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