Dell Lasso Version 4.2 User Manual

Dell Lasso Version 4.2 User's Guide

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Trademarks used in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™ Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, Compellent™, KACE™, FlexAddress™, Force10™ and Vostro™ are trademarks of Dell Inc. Intel®, Pentium®, Xeon®, Core® and Celeron® are registered trademarks of Intel Corporation in the U.S. and other countries. AMD is a registered trademark and AMD Opteron™, AMD Phenom™ and AMD Sempron™ are trademarks of Advanced Micro Devices, Inc. Microsoft®, Windows®, Windows Server®, MS-DOS®, Windows Vista®, and Active Directory® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Red Hat Enterprise Linux® and Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and/or other countries. Novell® is a registered trademark and SUSE™ is a trademark of Novell Inc. in the United States and other countries. Oracle® is a registered trademark of Oracle Corporation and/or its affiliates. Citrix®, Xen®, XenServer® and XenMotion® are either registered trademarks or trademarks of Citrix Systems, Inc. in the United States and/or other countries. VMware®, Virtual SMP®, vMotion®, vCenter® and vSphere® are registered trademarks or trademarks of VMware, Inc. in the United States or other countries. IBM® is a registered trademark of International Business Machines Corporation.

2012 - 10

Rev. A00

Introduction

Lasso is a Windows-based client and server utility that automates the collection of hardware, software, and storage logs and configuration from servers, disk arrays (EqualLogic, PowerVault MD-Series, and EMC), Fibre Channel switches (Brocade, McData, and Cisco), tape libraries, Ethernet, and FCoE Switches.

After Lasso collects the data, it parses the data into XML and HTML formats that is packaged along with the collected

.zip

data and encrypted. The collected data is saved as a automatically upload the report to Dell Technical Support.

Dell uses this data as part of the Systems Maintenance Service (SMS) to determine hardware, software, and firmware versions for compatibility, troubleshoot problems in storage devices, and upgrading of the existing equipment. By default, upto 10 collections (one collection per device) are run in parallel. Lasso tracks and waits for completion of each process and notifies the user of any failures during collection.

For information or assistance, contact US_Lasso_Support@Dell.com.

What's New In This Release

• Support time out value option for Windows host. Collection on Windows host is automatically terminated if the host times out.

• Support for automatic upgrade to new version of Lasso using GUI or CLI without uninstalling the current or earlier version.

• Support for firmware version 6.0 (Glenlivet) on Dell EqualLogic Arrays.

• Enable the following methods to automatically upload the report collection to Dell Technical Support site:

file on the local system. Optionally, you can enable Lasso to

– Authenticated Proxy

– Non-Authenticated Proxy

– Pass through Authentication

• Store the device report collected in multiple files in a single folder or in a .zip file.

• Support for the following devices:

– Dell M1000 Enclosure

– Dell Blade Switch M8428-k (Brazos)

– HITKIT for VMware

– Storage Array MD3600i (FatBob)

• Support to parse the Broadcom NIC information when running in Host Bus Adapter (HBA) mode using the Broadcom Advanced Server Program (BASP) software.

• Support to parse Converged Network Adapter (CNA) card information using Broadcom command Line Utility (BCU) installed on Windows Hosts attached to EqualLogic, MD Series, and Compellent.

• Support to collect and parse Host Integration Tool Kit data for VMWare hosts in the EqualLogic, MD Series, and Compellent SAN using Management and Monitoring window in the Lasso GUI.

• Support to collect and parse the following iSCSI HBA attributes from Windows, Linux and VMWare Hosts attached to EqualLogic, MD Series, and Compellent:

– ExecThrottle

– TCP_Nagle

– AFW_Delayed_ACK

– Large_Frames

• Support to collect VMware support logs in case of EqualLogic SAN using advanced mode.

• The "Secure Site (Removes Customer Identification Information (CII)) option is renamed to "Enable Report Filtering". The "Learn More" link option provides information about the feature when selected.

• Time and speed used to perform the “Ping test” to test the connectivity between the EqualLogic devices is the same as used by Putty.

• Support to collect diagnostics information from Cisco Nexus switches.

• Support to collect and parse the value for the “TCP Delayed ACK” Windows setting from Windows Host attached to EqualLogic, MDSeries, and Compellent SAN.

• Provide Ethernet Switch Type as:

– PowerConnect — collect and parse all the Power Connect switches and PowerConnect M8428K. Only

collect for all PowerConnect B8000 switches.

– Brocade Ethernet — collect for all Brocade B8000 switches.

• Display the build version of Lasso used for collection on the top of the HTML report.

• Provide the error code and the message when process fails during collection, parsing, or report upload for a SAN device.

• Collect and parse the output from “esxcli iscsi networkportal list" command of the iSCSI Network cards for VMware version 5.0 and later.

Key Features

The key features are:

• Collect and parse Qlogic FC HBA information for Windows and Linux hosts attached to Compellent.

• Optional user name and password credentials when PowerConnect ethernet switch is configured.

• Raw data collection support for Enclosures.

• Data collection and parsing support for HITKIT for VMware.

• Encrypted password support while running Lasso in the CLI mode.

• Collect diagnostic information from the Group Lead and member, when member IP address is provided.

• Option to automatically upload the report to Dell Technical Support site.

• Support for the PS 4110 and PS 6110 devices.

• Collect and parse Host Integration Tool Kit data in the EqualLogic SAN for Windows, Linux and, vSphere hosts.

• Option to provide the Delta Service Request number and Project Manager ID and include in the XML and HTML reports.

• Parser support for the following devices:

– EqualLogic FS7500

– Force 10 S50/S60/S4810 switches

– Xen server

– PowerVault NX3500

• Solution for error 904 (Collection of EQL Details Failed) for the EqualLogic Array.

• Parser support for MaxRequestHoldtime for all the Windows hosts in EqualLogic and MDSeries SAN.

• Collect and parse Broadcom NIC information when running in Host Bus Adapter (HBA) mode under the control of Broadcom Advanced Server Program (BASP) software.

• Collect NAS Appliance information from the EQL group.

• Support for firmware version 5.2 and 6.0 on Dell EqualLogic Arrays.

• Collect and parse the attributes ROM Level and Last Boot Time from EqualLogic Array.

• Support for Array ping test between the members within an EqualLogic Group.

• Collect and parse the Qlogic iSCSI adapter information from Windows, Linux, and VMware hosts attached to Compellent.

• Collect Emulex information from Windows, Linux, and VMware hosts attached to Compellent.

• Collect and parse SAS HBA information from Windows and Linux (32-bit only) hosts attached to PowerVault MD Series and Compellent.

• Validate user input for Ethernet Switch type in the related GUI pages.

• Include Collection Date - Collection Time - Build Version attributes in the HTML report.

• Enhance user interface in compliance with Dell's lucidity usability requirement.

• Validate the PC Ethernet Switch, when configured with only user name.

• Raw data collection and parsing for the PowerConnect ethernet switches in simple and normal mode.

• Correct parsing of service tag information for all the models of EqualLogic Arrays upon v5.1 Firmware upgrade.

• Solution for error 105 (failed to retrieve completed collection from remote system) for the Windows 2008 R2 host attached to EqualLogic Array.

• Option to re-validate the devices when imported from an existing configuration.

• Use of Forced multi-threaded mode of execution for enhanced Lasso performance.

• Solution to parse EqualLogic Array if the EqualLogic IP Address last octet is single digit issue.

• Secure Site option in the Your Company Information window of the Lasso GUI to remove Customer Identification Information (CII) from XML format of the collection.

• Raw data collection and parser support for the following devices:

– Cisco switches 3750E/3750X and 4948

– PowerConnect ethernet switches 7024/7048

– vSphere 5.0 hosts attached to EqualLogic and MD Series arrays

– Pirates 1GB - PS4100/PS6100

• Raw data collection support for Force10 (S50N/S481) Switches.

• Correct parsing of PowerConnect ethernet switches upon v4.1 Firmware upgrade.

• Display information only related to EqualLogic iSCSI volumes in vSphere iSCSI VMFS section.

• Collect and parse Hit Kit data for Linux Hosts in EqualLogic SAN.

• Include ehcmcli -d command output as part of Linux collection.

• Display the applicable attributes for non-configured Ethernet ports of EqualLogic Arrays.

• Raw data collection and limited parsing for PowerVault NX3500 and EqualLogic FS7500.

• Display the iSCSI network for different subnet masks.

• Collect the applicable attributes for vSphere Hosts for all possible path selection policies.

• Parse the attributes related to Port Channel for Power Connect and Cisco Switches.

• Option to choose SSH or Telnet protocol in case of Ethernet Switches.

• Report the updated version for vSphere host by Lasso.

• Parse all the iSCSI virtual machine network interface cards in the vSphere environment.

• Parse and display cluster name and Is Cluster member attributes for clustered windows host.

• Support for Power Connect 7024, 8024, 8024F, M8024F, M8024-k, M6220, M6348 with version 4.1 firmware.

• Solution for the Interface Name under iSCSINode for Linux Hosts in the XML format of collection issue.

Supported Storage Devices

The following table provides the types of supported storage devices:

Storage Device Types of Devices

Storage Arrays

Fibre Channel Switches Brocade and McData switches — Blade switches Cisco

Tape Libraries

• Dell EMC Storage processors

– CX3 series— Tackhammer (CX3–10),

Jackhammer (CX3–20), Sledgehammer (CX3–40), and Mallet (CX3–80)

– CX4 (Fleet) series— Nautilus (CX4–120),

Ironclad (CX4–240), Trident (CX4–480), and Dreadnought (CX4–960)

– AX series — Mamba (AX4–5F, AX4–5i,

and AX4–5FX)

• PowerVault MD Series arrays — MD3000, MD3000i, MD3200, MD3220, MD3200i, MD3220i, and MD3600i

• EqualLogic PS series

• Dell EMC Celerra Storage devices (NAS)

• EqualLogic Fluid File System (NAS)

• PowerVault Fluid File System (NAS)

9124 and except director class switches.

Telnet must be enabled on all McData

NOTE: switches for Lasso to collect the data.

• PV136T

• PV132T

• TL 2000

• TL 4000

• ML 6000

Ethernet & FCoE Switches

Enclosures Dell M1000e

• Dell PC 5424/5448

• Dell PC 6224/6248

• Dell PC 7024/7048

• Dell PC M6220

• Dell PC 8024/8024F

• Dell PC M8024/M8024K

• Dell PC M6348

• Dell PC M8428K

• Dell PowerConnect B-Series 8000

• Cisco 2960

• Cisco 4948

• Cisco CBS 3130

• Cisco CBS 3030

• Cisco 3750E/3750X

• Cisco Catalyst 3750E

• Nexus 5020

• Force10 S50/S60/S2410/S4810

Supported Server Operating Systems For Attached Hosts

The following table provides the supported server operating systems for attached hosts:

Operating System Operating System Name

Windows Systems

• Windows Server 2003 (RTM, SP1, SP2) and Windows 2008 (RTM, SP1, SP2).

• For Windows 2008 (R2), if the correct account (Administrator) is not specified during collection, the registry on that remote host should be edited. Use the Windows 2008 configuration registry script, or manually add the DWORD value in LocalAccountTokenFilterPolicy and set the data to 1 in HKEY_LOCAL_MACHINE\SOFTWARE \Microsoft\Windows\CurrentVersion\Policies \system\key , then reboot. It is recommended to use the Administrator account to prevent the modification and reboot.

NOTE:

– For adequate disk space to store a

copy of all event logs and other system data, see ftp:// ftp.emc.com/pub/emcgrab/ Windowsdirectory for more information.

– admin$ and c$ share must be

enabled for remote commands to execute the program embedded in

xCmd.exe may be detected as

Lasso. a threat by the remote host if McAfee or AVG are installed. On both the systems that Lasso is installed and the remote host, add xCmd.exe to the trusted programs if using McAfee or the PUP exception list if using AVG.

– In case of EqualLogic and MD series

SAN .Net required on the remote Windows host for the successful Windows host collection. If later version is installed, then Lasso still requires version 2.0.

– Windows Server Core is not

supported.

• Windows 2003 R2 32 bit and 64 bit.

framework 2.0 or later is

UNIX systems

• Linux — GNU/Linux system

• Solaris — SUN Solaris system

• HP-UX — HP-UX system

• AIX — IBM AIX system

• Secured Shell (SSH) is installed and configured. Normal user credentials are required to establish SSH session, and root password is required to run the commands as root.

• For adequate disk space to store a copy of all logs and system data to be collected, see the

Readme

Operating System Operating System Name

file available at ftp://ftp.emc.com/pub/emcgrab/

. In case of ESX, see the

Unix at ftp://ftp.emc.com/pub/emcgrab/ESX/

VMware systems VMware ESX 3.0 server and later

Work Flow

The following figure provides the steps to run Lasso, create and upload the report to Dell Technical Support site, and save the configuration for later use.

Contacting Dell

If you do not have an active Internet connection, you can find contact information on your purchase invoice,

NOTE: packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Visit support.dell.com.

2. Select your support category.

3. If you are not a U.S. customer, select your country code at the bottom of the support.dell.com page, or select All to see more choices.

4. Select the appropriate service or support link based on your need.

You can also write to the US Lasso support at US_Lasso_Support@Dell.com.

Installing And Uninstalling Lasso

This section provides information to install, modify, repair, and uninstall Lasso. Lasso can be installed using GUI or CLI mode.

Prerequisites

Before installing Lasso, make sure that the following prerequisites are met:

• The user account has Administrator privileges.

• The system has any of the following Windows (32 bit or 64 bit) operating system:

– Windows XP – Windows Vista – Windows 7 – Windows Server 2003 – Windows 2008 R2 – Windows 2003 R2 – Windows 2000 Advanced Server – Windows Server 2008

NOTE: Windows Server Core is not supported.

Installing Lasso Using GUI

To install Lasso:

1. Double click the .msi file.

The

Welcome to the Dell Lasso Installation Wizard is displayed.

2. Click Next

If you already have an earlier version of Lasso, then the message “A previous version of Lasso was detected on your system. Continuing the installation will upgrade Lasso <current version> to Lasso <latest version>.

Upgrading to the latest version of Lasso provides several benefits.

Would you like to proceed with the upgrade?“ window is displayed.

Click Upgrade to upgrade to the latest version. Else, click Cancel to exit installation.

The

3. Click I accept the license agreement and click Next.

The

4. Click Next

The Destination Folder window is displayed.

5. Click Next

The Security Level window is displayed.

Dell Software License Agreement

Readme

information is displayed.

to accept the default directory path or click Browse to specify another location, and click Next.

is displayed.

6. Select one of the following options and click Next:

– Save Environment, Username, and Password — Saves all SAN configuration details, user name, and

password. It is recommended to use this option to run Lasso multiple times and avoid re-entering configuration and security details.

– Save Environment and Username only — Saves all SAN configuration details and the user name. The

password is not saved.

– Save Environment only — Saves all SAN configuration details. The user name and password is not saved.

Select this option to skip saving any security related details.

– Do not save any information — Does not save any configuration details of the environment, user name, and

password. Select this option to save configuration and security details, or if the location from where you run Lasso does not allow saving any details.

The Prerequisites Lasso to collect the data after installation is complete.

7. Click Next

The Ready to Install the Application window is displayed.

8. Click Next

The Lasso has been successfully installed window is displayed.

9. Click Finish to close the installation wizard.

window is displayed. The window provides the list of prerequisites that must be met to enable

to continue with the installation.

Installing Lasso Using CLI

To install, at the command prompt, set the directory to LassoMSIPath

msiexec /qn /i <LassoMSIName>/log install.txt

The installation messages are logged in the install.txt file.

NOTE:

If msiexec is not recognized as an internal or external command, include %SystemDrive%:\Windows \System32 path variable.

(x86 bit operating system) or

%SystemDrive%\Windows\SysWOW64 (x64 bit operating system) to the

and run the command:

Modifying Lasso Installation

After installing Lasso, you can modify the components that are installed.

To modify the components:

1. Double-click on the .msi

The Application Maintenance window is displayed.

2. Select Modify and click

The Ready to Modify the Application window is displayed.

3. Click Next.

Updating System window is displayed.

The

4. Click Finish

to exit Lasso.

file.

Next.

Repairing Lasso Installation

You can also reinstall the corrupt files, registry keys, and shortcuts to the Lasso application.

To repair Lasso:

1. Double-click the .msi file.

The Application Maintenance

2. Select Repair

The Ready to Repair the Application window is displayed.

3. Click Nex

The Updating System window is displayed.

4. Click Finish

and click Next.

to exit Lasso.

window is displayed.

Uninstalling Lasso

Lasso can be uninstalled using the GUI or the CLI option.

Using GUI

To uninstall Lasso using the GUI, use one of the following options:

• Start Menu

• Windows Add Or Remove Programs Wizard

From Start Menu

To uninstall Lasso from the Start Menu:

1. Click Start → Programs (or All Programs) → Dell → Lasso → Uninstall

Are you sure you want to uninstall this product prompt is displayed.

The

Yes

2. Click

to uninstall Lasso.

From Windows Add Or Remove Programs Wizard

To uninstall Lasso from the Windows Add or Remove Programs wizard on Windows operating systems:

1. Click Start → Control Panel → Add or Remove Programs .

NOTE:

This option differs based on the operating system.

2. Select Dell Lasso

3. On the Are you sure you want to uninstall Dell Lasso? prompt, click

(version number) and click Remove.

Yes to uninstall Dell Lasso.

From the Application Maintenance Window

To uninstall Lasso from the Application Maintenance

.msi

1. Double-click the installed

The Application Maintenance window is displayed.

2. Select the Remove

The Lasso Uninstall window is displayed.

3. Click Next

The Updating System

4. Click Finish on the

option and click Next.

Lasso has been successfully uninstalled window.

file.

window is displayed.

window:

Using CLI

To uninstall, at the command prompt, set the directory to LassoInstDir

msiexec /qn /x Lasso<version number>.msi/log Uninstall.txt

NOTE:

Before running the .msi file, make sure that the file is available in the directory.

and run the command:

Security

Lasso is designed to automate data collections from remote systems and depends on network access to these systems.

You can run Lasso from a local system that is on the same subnet as the target remote systems.

For the successful remote data collection, make sure that there are no firewalls, group policies, security enhanced Linux policies, or other security issues.

Passwords

To execute scripts for data collection from remote systems, administrator rights are required to login to remote systems.

On local systems, during installation select the Save Environment, Username, and Password options to store the password in an encrypted vault.

You can either create a new user ID dedicated for Lasso collection or change the password for the current collection. The user id can be disabled or deleted after running Lasso.

Network Ports

Lasso requires network ports to execute the scripts for data collection.

The following table describes the scripts and the corresponding network ports:

Scripts Network Port

UNIX/VMware collections SSH (Port 22)

Switch collections SSH (Port 22) and Telnet (Port 23)

Tape collections SSH (Port 22) and Telnet (Port 23)

StorageProcessor collections Navisphere CLI (emc112310 lists ports 6389 and 80/443 or

2162/2163)

CAUTION: processor collection cannot be performed.

NOTE: the Storage Processor (SP) on Windows XP, Windows 2003, Windows 2008, and Windows Vista, the firewalls display the prompt to allow this connection.

EqualLogic collection SNMP default port 161 (SNMP messages) and port 162

(SNMP traps)

NOTE: enabled with public access for inventory collection.

If the connection is denied, the storage

When retrieving the completed collection from

From EqualLogic array, SNMP should be

Scripts Network Port

Windows Collection (UDP ports) 137/138 (NetBIOS), TCP ports 139 (NetBIOS)

and 445 (SMB)

EqualLogic FluidFS NAS collection SSH (Port 22), FTP (Port 44421)

PowerVault FluidFS NAS Collection SSH (Port 22), FTP (Port 44421)

Windows uses the utility xCmd 139 (NetBIOS) and 445 (SMB).

For more information on Windows Port usage, see Microsoft support site.

. The xCmd uses standard Windows file sharing (UDP ports 137/138 (NetBIOS), TCP ports

Using Lasso

Lasso compiles information for all the devices in the SAN. It also includes company and site contact information. You can save this information as a configuration file (.xml and generates a report that can be uploaded to Dell Technical Support site.

This section provides information to use Lasso to collect data from the various storage devices in your SAN.

Prerequisites For Data Collection

Before using Lasso to collect data, make sure that the following prerequisites are met:

• IP connectivity is available for the required devices.

• For PowerVault MDSeries devices, MD Storage Manager software is installed on the system where Lasso is running.

• For data collection in XML and HTML format, Lasso requires .Net Framework 2.0 or later. If later version is installed, then Lasso still requires version 2.0.

• For EqualLogic, and MD series, Net framework 2.0 or later should be installed on the remote Windows host. If later version is installed, then Lasso still requires version 2.0.

• For EMC SAN, use a system that is not a fibre channel attached host.

• For EqualLogic, Compellent, and MD series devices, the SAN Surfer CLI (iSCSI) software should be installed on the remote Windows, Linux, and VMware hosts to successfully collect iSCSI HBA information.

• For a Compellent SAN, the SAN Surfer CLI (FC) should be installed on the remote Windows, Linux, and VMware hosts to successfully collect Qlogic FC HBA information.

• For Compellent SAN, the HBAnyware CLI should be installed on the remote Windows, Linux, and VMware host to successfully collect Emulex FC HBA collection.

Lasso should be installed on a Windows system that has IP connectivity to all the devices in the

NOTE: SAN environment.

format) for later use. Lasso collects data for the selected devices

Running Lasso

You can run Lasso in the following modes:

• GUI

– Start a new configuration

– Use an existing configuration

– Load the configuration file

– Upload an existing collection

• CLI

– Single Device Collection

Starting New Configuration

Use this option to create a new configuration and generate a report.

To collect data using GUI:

1. Click Start → Programs (or All Programs) → Dell → Lasso and click Lasso.

Welcome to Lasso window is displayed.

The

2. Select Start with a new configuration

The Your Company Information window is displayed.

3. Select Enable Report Filtering confirmation message displayed to exclude the information. Else, click No.

Click Learn More link to display the window with the information about the data that is filtered. The data that is filtered are:

– iSCSI network configuration information such as IP address, Gateway, Subnet Mask, and Domain.

– Host identification information such as host names.

– iSCSI configuration information such as Volume Names and IQN names.

NOTE:

It is recommended to not select the Enable Report Filtering option, if the Lasso collection is performed

for technical support or proactive maintenance support.

Click Close to close the window.

Enter the required information in the Company Information and Dell Technical Support Information section and click Continue

The

4. Enter the required information and click Continue

The Your Hardware Environment window is displayed.

5. Select the devices (one or multiple devices depending on your requirement and SAN) for which Lasso must collect data and click Continue.

The device-specific Your Hardware Environment windows are displayed.

6. For each device, enter the required information. Click Continue selected device.

The Device Collection

7. Make sure that the displayed devices are the selected devices for which data must be collected and click Start Collection.

The status bar displays the collection status.

8. Click the Clock icon next to each device to view the progress.

9. Click Continue

The collected data is packaged and the Your Upload Options window is displayed.

10. You can select the following and click Continue

Your Company Contacts window is displayed.

window is displayed.

once collection is complete.

and click Continue.

to exclude Customer Identification Information (CII) in the report. Click Yes in the

until you complete providing information for each

– To access the collected data file, click Open Location

For example, c:\Users\<username>\Dell\Lasso\results\. For information on the collected files, see

Generated File Formats.

– To immediately upload the collection package to Dell, select Yes

– To save the configuration details with a password for later use, select Yes. Else, select No.

Following actions are performed based on the selection:

. By default, it is saved in the user profile directory.

. Else, select No.

– If you have selected Yes to upload the report, the collection uploads to Dell Technical Support site.

– If you have selected No, the Save Lasso Configuration dialog box is displayed. Click Browse and save the

file in the required location with the password.

The Confirmation window is displayed.

11. To see the SAN configuration, select View Your SAN Configuration and click Finish.

Lasso tool is closed and the report is opened in the internet browser.

Use Existing Configuration

Before using this option, make sure that a configuration is saved in the Lasso installation directory.

Loading configuration files from Lasso 3.8 and earlier may result in loss of some device authentication

NOTE: information.

To use an existing configuration:

1. Click Start → Programs (or All Programs) → Dell

The

Welcome to Lasso

2. Select Use an existing configuration.

A drop-down box with the available configurations is displayed. A dialog box displays indicating that background validation is in-progress.

3. Click Continue

A message requesting for password is displayed. Enter the password.

The Your Company Information window is displayed.

4. Edit the existing information or add new information. Perform the steps from 4 to step 11 mentioned in the Starting

New Configuration section.

window is displayed.

Lasso and click Lasso.

→

Loading Configuration File

Use this option if the configuration file is located in a directory other than the Lasso user profile directory.

Loading configuration files from Lasso 3.8 and earlier may result in loss of some device authentication

NOTE: information.

To load an existing configuration:

1. Click Start → Programs (or All Programs) → Dell → Lasso and click Lasso.

The Welcome to Lasso

2. Select Load a configuration file and click Browse. Specify the file and click Continue.

A dialog box displays indicating that background validation is in progress.

The Your Company Information window is displayed.

3. Edit the information or add new information. Perform the steps from 4 to step 11 mentioned in the Starting New Configuration section.

window is displayed.

Upload Existing Collection

To upload an existing configuration:

1. Click Start → Programs (or All Programs) → Dell → Lasso and click Lasso.

The Welcome to Lasso

2. Select Upload an existing collection.

3. Select from the following geographical location:

– Europe, Middle East, or Asia – All Other Countries

4. Select the Upload full collection select the report to be uploaded.

For more information on the report formats, see

5. Select Authenticated Proxy

Enter the following details:

window is displayed.

option to upload the collection to Dell Technical Support site. Click Browse to

Generated File Formats.

option to upload the report using proxy.

– IP/Hostname — Enter the IP address or hostname of the proxy server (optional). – Port — Enter the port number. Default port is 80. – Username — Enter the user name (optional). – Password — Enter the password (optional).

NOTE: IP/Hostname information is mandatory, if the port used is other than the default.

6. Click Continue

A message is displayed indicating that uploading to Dell is in-progress.

7. Click Finish

when the confirmation message is displayed to close the tool.

Lasso GUI — Fields And Descriptions

This section provides information about the fields that are available in the Lasso Graphical User Interface (GUI) windows:

• Welcome To Lasso

• Your Company Information

• Your Company Contacts

• Your Hardware Environment

• Storage Arrays

• Fibre Channel Switches

• Ethernet Switches

• Tape Libraries

• Attached Hosts

• Enclosures

• Management and Monitoring Software

• Device Collection

• Upload Collection

• Confirmation

Welcome to Lasso

Use Lasso to collect configuration and diagnostics data for the storage devices in the SAN and upload the report to Dell Technical Support site.

Select one of the following options and click Continue

Field Description

Start with a new configuration Select this option to start with a new configuration. Before

Use an existing configuration Select this option to use the configuration file saved in the

saving the configuration, if you navigate back to select this option, then the configuration is lost.

Lasso installation directory. From the drop-down menu, select the required configuration file.

Load a configuration file Select this option to use the configuration file saved in a

location other than the Lasso user profile directory. Click Browse

Upload an existing collection Select this option to upload the collected information from

the SAN to Dell Technical Support. Select your geographic location from the following

options:

• Europe, Middle East, or Asia

• All Other Countries

Select Upload full collection option to upload the collection to Dell Technical Support site. Click select the report to be uploaded.

Select Authenticated Proxy using proxy. Specify the following proxy details:

• IP/ hostname

• Port number

• Username

to load the configuration file.

If the configuration file has array attached

NOTE: Windows-based hosts, a background validation process is automatically run for a few seconds using the host credentials that is locally cached.

Browse to

option to upload the collection

Field Description

• Password

NOTE: IP/Hostname is mandatory, if the port used is other than default.

Your Company Information

In this page, provide your company information, Dell Technical Support information, and click Continue.

Fields with an asterisk are mandatory.

NOTE:

Select the Enable Sensitive Data Filtering option to exclude Customer Identification Information (CII) from the report.

NOTE:

If this option is selected, only Company Name is mandatory.

Click the Learn More

link to display the list of sensitive data that is filtered.

Your Company Contacts

In this page, provide the company contact details, edit the contact details, and click Continue.

Fields with an asterisk are mandatory.

NOTE:

Your Company Contacts

To edit the information of the company contact, click Edit click Update Contact to save the updates. Else, click Cancel.

To remove a contact, click Delete Contact information for <contact name>?” to remove. Else, click No.

available next to the contact. Click Yes in the “Do you wish to delete the Customer

Edit Contact Information

Field Description

Name Enter the company contact name.

Title Enter the designation of the contact.

Email Address Enter the E-mail address of the contact.

Primary Phone Number Enter the primary phone number of the contact. Select the

Secondary Phone Number Enter the secondary phone number of the contact. Select

available next to the contact. Update the required fields and

type of phone number entered from the drop down list.

the type of phone number entered from the drop down list.

Click Save New Contact to save the entered information. Else, click Cancel Company Contacts section.

Click Previous to display the

Your Company Information page.

. The saved contact is displayed in the Your

Your Hardware Environment

In this page, select the type of devices in your SAN environment for Lasso to collect the data and click Continue.

Field Description

Storage Arrays Select this option to collect data for the storage arrays.

Fibre Channel Switches Select this option to collect data for the fibre channel

switches.

Ethernet & FCoE Switches Select this option to collect data for the ethernet and FCoE

switches.

Tape Libraries Select this option to collect data for the tape libraries.

Attached Hosts Select this option to collect data for the attached hosts.

Enclosures Select this option to collect data for the enclosure(s).

Management & Monitoring Software Select this option to collect data for the management and

monitoring software.

To collect more details, the required device page is displayed for each selected device.

If previous configuration of Lasso is used and you want to add a specific device, then select the required device option. If you remove an already selected device, then “ The option you have selected will result in all <type of devices> being removed from the configuration. Do you wish to continue?” message is displayed. Click Yes click No.

Click Previous to display the Your Company Contacts page.

to remove the device. Else,

Your Hardware Environment: Storage Arrays

In this page, select the type of storage array(s) in your SAN environment, enter the details, and click Continue.

Storage Arrays in your environment

Clicking the image next to the Storage Array provides the validation status. If validation is successful,

image is displayed. Else, image is displayed.

To edit the selected storage array, click Edit Update Storage Array to save the updates. Else, click Cancel.

To delete a Storage Array, click Delete available next to the array.

To verify the storage array(s) from the existing user configuration, select the required storage array(s) and click Revalidate Selected Storage Arrays.

Add/Modify Storage Array information

To add or modify the storage array, select the type of storage from the drop down list and enter information in the required fields. Click Save New Storage Array Arrays in your environment section and the validation starts for the saved array.

available next to the Storage Array. Update the required fields and click

to save. Else, click Cancel

. The saved array(s) is displayed in the Storage

Field Description

Type of Storage Array Select from the following type of Storage Array(s):

• Celerra

• CLARiiON

• EqualLogic

• EQL FluidFS NAS

• MD Series

• PV FluidFS NAS

Celerra Enter the details for the following fields:

• CS IP/Hostname

• Username

• Password

CLARiiON Enter the details for the following fields:

• SPA IP/Hostname

• SPB IP/Hostname

• Username

• Password

Field Description

• Discover Array Attached Hosts- This option is selected by default. if the is selected in the Your Hardware Environment page.

When this option is selected and if the user credentials match with the discovered Windows host, then the login credentials of the host is not required. Lasso automatically validates the credentials.

EqualLogic Enter the details for the following fields:

• Group/Mgmt IP

• Community String

• Username

• Password

• Gather Diagnostic Data — Select this option to gather diagnostic data. If this option is selected, then login credentials are required.

EQL FluidFS NAS Enter the details for the following fields:

• Management IP

• Username

• Password

MD Series Enter the details for the following fields:

Attached Hosts device

• RAID Ctrl Mgmt 0 IP

• RAID Ctrl Mgmt 1 IP

PV FluidFS NAS Enter the details for the following fields:

• Management IP

• Username

• Password

Save as the default Username & Password for additional arrays

Use this as the default storage array type Select this option for the selected storage array to be the

Click Previous to display the

Your Hardware Environment page.

Select this option to save the user name and password authentication information as default for the included arrays.

This option is disabled when MD Series type is

NOTE: selected.

default type.

Your Hardware Environment: Fibre Channel Switches

In this page, select the type of fiber channel switch(es) in your SAN environment, enter the details, and click Continue.

Switches in your environment

Clicking the image next to the switch provides the validation status. If validation is successful, image is

displayed. Else,

To edit the selected Fibre Channel Switch, click Update Switch to save the updates. Else, click Cancel.

To delete a Fibre Channel Switch, click Delete

To verify the Fibre Channel Switch(es) from the existing user configuration, select the required switch(es) and click Revalidate Selected Fibre Channel Switches

image is displayed.

Edit

available next to the switch. Update the required fields and click

available next to the switch(es).

Add/Modify Switch Information

To add or modify the switch information, select the type of switch from the drop down list and enter the data in the required fields. Click Save New Switch to save, display the information in the Switches in your environment start validation of the switch. Else, click Cancel.

Field Description

Type of Switch Select from the following type of switch(es):

• Brocade

• Cisco

• McData

• McDataBlade

IP/Hostname Enter the IP address or host name of the selected type of

switch.

Username Enter the user name .

section, and

Password Enter the password .

Use this as the default switch type Select this option to make the selected type of switch as

the default.

Save as the default Username & Password for additional switches

Click Previous

to display the Your Hardware Environment page.

Select this option to save the user name and password authentication information as default for all the switches of the same type.

Your Hardware Environment: Ethernet Switches

In this page, select the type of Ethernet Switches in your SAN environment, enter the details, and click Continue.

Switches in your environment

Clicking the image next to the Ethernet Switch provides the validation status. If validation is successful,

image is displayed. Else, image is displayed.

+ 58 hidden pages

Dell Lasso Version 4.2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

What's New In This Release

Key Features

Supported Storage Devices

Supported Server Operating Systems For Attached Hosts

Work Flow

Contacting Dell

Installing And Uninstalling Lasso

Prerequisites

Installing Lasso Using GUI

Installing Lasso Using CLI

Modifying Lasso Installation

Repairing Lasso Installation

Uninstalling Lasso

Using GUI

Using CLI

Security

Passwords

Network Ports

Using Lasso

Prerequisites For Data Collection

Running Lasso

Starting New Configuration

Use Existing Configuration

Loading Configuration File

Upload Existing Collection

Lasso GUI — Fields And Descriptions

Welcome to Lasso

Your Company Information

Your Company Contacts

Your Hardware Environment

Your Hardware Environment: Storage Arrays

Your Hardware Environment: Fibre Channel Switches

Your Hardware Environment: Ethernet Switches