Dell Lasso Version 4.1 User Manual

Dell Lasso

Version 4.1

User’s Guide

Notes and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

______________

Information in this publication is subject to change without notice.
© 2012 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.

Trademarks used in this text: Dell™, PowerVault™, PowerConnect™, EqualLogic™, Force10™ and
Compellent™ are trademarks of Dell Inc. Microsoft
Windows Vista

®

are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries. Red Hat Enterprise Linux
of Red Hat, Inc. in the United States and/or other countries. VMware
are registered trademarks or trademarks of VMWare Inc. in the United States or other countries. UNIX
is a registered trademark of The Open Group in the United States and other countries. EMC
and CLARiiON
Brocade amd McData are registered trademarks of Brocade Communications Systems, Inc., in the United
States and/or in other countries. Cisco

®

are registered trademarks of EMC Corporation in the United States and other countries.

®

and Cisco Nexus® is a registered trademark of Cisco Systems,
Inc. and/or its affiliates in the United States and certain other countries. XenServer™ is a trademark of
Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the U.S. Patent and
Trademark Office and in other countries. Broadcom
and/or its subsidiaries in the United States and certain other countries. Linux
of Linus Torvalds. QLogic
and HBAnyware
trademarks of IBM Corporation. McAfee

®

®

and SANsurfer® is a registered trademark of QLogic Corporation. Emulex®

is a registered trademark of Emulex Corporation. AIX® and IBM® are registered

®

in the United States and other countries. AVG
is a trademark of the Hewlett Packard Company. Oracle
of Oracle and/or its affiliates.

Other trademarks and trade names may be used in this publication to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.

2012 - 03

®

, Windows®, Windows Server®, .Net®, and

®

and Enterprise Linux® are registered trademarks

®

is a registered trademark of Broadcom Corporation

is a registered trademark of McAfee, Inc. or its subsidiaries

®

a registered trademark of AVG technologies. HP-UX®

®

, Solaris®, and Java® are registered trademarks

®

, ESX®, ESXi®, and vSphere®

®

, Celerra®,

®

is a registered trademark

®

Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 5

Key Features . . . . . . . . . . . . . . . . . . . . . . . . 5

What’s New in This Release? . . . . . . . . . . . . . . . 6

Supported Storage Devices and 
Operating Systems

2 Installing and Uninstalling Lasso . . . . . . . 9

Installing Lasso . . . . . . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . . . . 8

Upgrading Lasso

Modifying Lasso Installation . . . . . . . . . . . . . . 11

Repairing Lasso Installation

Uninstalling Lasso

Using GUI . . . . . . . . . . . . . . . . . . . . . . 11

Using CLI . . . . . . . . . . . . . . . . . . . . . . 12

. . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . 11

. . . . . . . . . . . . . . . . . . . . 11

3 Using Lasso . . . . . . . . . . . . . . . . . . . . . . . 13

Prerequisites For Data Collection. . . . . . . . . . . . 13

Running Lasso . . . . . . . . . . . . . . . . . . . . . . 14

Starting New Configuration . . . . . . . . . . . . 14

Use Existing Configuration . . . . . . . . . . . . . 16

Contents 3

Loading Configuration File . . . . . . . . . . . . . 16

Upload Existing Collection . . . . . . . . . . . . . 17

Single Device Collection . . . . . . . . . . . . . . 17

Importing Customer Configuration File . . . . . . . 17

Log Files . . . . . . . . . . . . . . . . . . . . . . . . . 17

Generated File Formats . . . . . . . . . . . . . . . . . 18

Viewing Reports

. . . . . . . . . . . . . . . . . . . . . 18

4 Contents

1

Introduction

Lasso is a Windows-based client and server utility that automates the
collection of logs and configuration from servers, disk arrays (EqualLogic,
PowerVault MD-Series, and EMC), Fibre Channel switches (Brocade,
McData, and Cisco), tape libraries, Ethernet, and FCoE Switches.

After Lasso collects the data, it parses the data into XML and HTML formats
that is packaged along with the collected data and encrypted. The collected
data is saved as a .zip file on the local system. Optionally, you can enable
Lasso to automatically upload the report to Dell Technical Support.

Benefits of using Lasso:

• Evaluate the data collected from various devices in the SAN to
troubleshoot problems in storage devices.

• Determine hardware, software, and firmware versions to check
compatibility, and upgrade existing equipment.

This guide provides an overview of the Lasso tool, the installation details, and
the various methods to the report. For information about the fields and
options available in Lasso and the command line options, see Online Help.

Key Features

• Re-validate option on each device window, to re-validate devices when an
existing configuration is used.

• Use of Forced multi-threaded mode of execution for enhanced Lasso
performance.

• Secure Site option in the
GUI to remove Customer Identification Information (CII) from XML
format of collection.

• Raw data collection and parser support for the following devices:

• Cisco switches 3750E/3750X and 4948

• PowerConnect ethernet switches 7024/7048

• vSphere 5.0 hosts attached to EqualLogic and MD Series arrays.

Your Company Information

window of the Lasso

Introduction 5

• EqualLogic arrays PS6500, PS6510, PS6000, PS5500, PS4110, PS6110,

PS6010, PS6100, PS4100, and PS4000.

• Raw data collection support for Force 10 switches.

• Raw data collection and parsing for the PowerConnect ethernet switches
in simple mode.

• User name and password credentials in Lasso are optional when
PowerConnect ethernet switch is configured.

• Correct parsing of PowerConnect ethernet switches upon v4.1 Firmware
upgrade.

• Correct parsing of service tag information for all the models of EqualLogic
Arrays upon v5.1 Firmware upgrade.

• Lasso displays information related to EqualLogic iSCSI volumes in the
vSphere iSCSI VMFS section.

• Collection and parsing of Host Integration Tool Kit data for Linux Hosts
in EqualLogic Storage Area Network (SAN).

What’s New in This Release?

• Support to collect diagnostic information from the Group Lead and
member, when a member IP address is provided.

• Option to automatically upload the collection report to Dell Technical
Support site.

• Support for the following devices:

– EqualLogic PS4110

– EqualLogic PS6110

– EqualLogic PS6510

• Support to collect and parse Host Integration Tool Kit data for vSphere
hosts in the EqualLogic SAN.

• Option to provide the Delta Service Request number and Project Manager
ID and include this in the XML and HTML reports.

• Parser support for the following devices:

– EqualLogic FS7500

– Dell Force10 S50/S60/S2410/S4810 Switches

6 Introduction