Dell Lasso Version 3.9 Owner's Manual

Dell Lasso

Version 3.9

Release Notes

Lasso is a Java-based utility that automates the collection of logs and configuration from servers, disk
arrays (EqualLogic, PowerVault MD-Series and EMC), Fibre Channel switches (Brocade, McData, and Cisco),
tape libraries, Ethernet and FCoE Switches. After the collection, it parses the data into an XMLfile, which
is packaged with the original collection, then encrypted. The encrypted file is then uploaded to Dell for
review. This data is used by Dell tech support for troubleshooting and Dell’s Systems Maintenance Service
(SMS) to determine hardware, software, and firmware versions for purposes of compatibility and
upgradeability of existing equipment.

What’s New

Parser and SAN Configuration (HTML document) support for the following ESX and ESXi versions:

ESX 3.5, ESX 4.0, ESX 4.1; ESXi 3.5, ESXi 4.0, ESXi 4.1.

Parser and SAN Configuration (HTML document) support for Hyper-V Host attached to EqualLogic.
Enhanced Support for EqualLogic – iSCSIConnections.
Updated the Password Vault Encryption Mechanism in Lasso.
Support for sudo user in an EqualLogic SAN for Linux and VMware.
Support to gather diagnostic information from EqualLogic.

Hardware and Software Requirements

Lasso will run on the following Operating Systems:

A Windows computer running 32-bit or 64-bit version of either XP, Vista, Win 7, Windows Server

2003, Windows Server 2008, or all variants, except for Server Core.

IP connectivity to all defined devices.
.NET Framework 2.0 and SP v1.0 or above.

NOTE: In case of EqualLogic and MD series SAN, the .Net framework 2.0 or above is mandatory
on the remote Windows host for the successful Windows host collection.

A command line JRE 1.6 or above.
Modular Disk Storage Manager installed on the Management Station for successful MD Series

collection.

NOTE: To collect from EqualLogic, install Lasso on one of the iSCSI hosts.

NOTE: For other equipment, Lasso can be installed on any computer.

NOTE: To collect from EMC, use a computer that is NOT a fibre channel attached host.

Lasso will collect data from the following Operating Systems:

Storage Arrays:

o Dell EMC CLARiiON Storage Processor Release 6 or above.
o PowerVault MD Series arrays – MD3000, MD3000i, MD3200, MD3220, MD3200i, and

EqualLogic PS series.

o Dell EMC Celerra Storage devices (NAS).

Windows Systems:

o Windows Server 2003 and 2008 (RTM, SP1, SP2) are not supported.
o For Windows 2008 (R2), if the actual "administrator" account is not specified during

collection, edit the registry on that remote host using the Windows 2008 Configuration
registry script in the help file or by manually adding a DWORD value.

LocalAccountTokenFilterPolicy and setting its data to 1 under HKEY_LOCAL_MACHINE\
SOFTWARE\ Microsoft\ Windows\ CurrentVersion\ Policies\system\ key and then
rebooting the system.
It is recommended to use the Administrator account to prevent updating and rebooting.

For more information, see the directory ftp://ftp.emc.com/pub/emcgrab/Windows.

NOTE: "admin$" and "c$" share must be enabled for remote commands to execute

NOTE: Ensure adequate disk space to hold a copy of all event logs and other system data.

NOTE: xCmd.exe, a program embedded in Lasso, may be detected as a threat by the
remote host if McAfee or AVG are installed. On both the systems that Lasso is
installed on, and the remote host, add xCmd.exe to the trusted programs (if using
McAfee) or the PUP exception list (if using AVG.)

NOTE: In case of EqualLogic and MD series SAN .Net framework 2.0 or above is mandatory
on the remote Windows host for the successful Windows host collection.

UNIX systems:

o Linux - GNU/Linux system
o Solaris - SUN Solaris system
o HP-UX - HP-UX system
o AIX - IBM AIX system
o VMware - ESX and ESXi servers 3.5 and above

For more information on Linux, Solaris, HP-UX and AIX, see the readme file at
ftp://ftp.emc.com/pub/emcgrab/Unix.

For more information on ESX and ESXi, see the readme file at
ftp://ftp.emc.com/pub/emcgrab/ESX/.

Ensure that ssh is installed and configured.

NOTE: Credentials for normal user are needed to establish ssh session, and root password is
needed to run commands as root.

NOTE: Ensure adequate disk space to hold a copy of all logs and system data to be collected.

Fibre Channel Switches:

o Brocade, McData, and Blade switches except director class switches.
o Cisco 9124

NOTE: Telnet must be enabled on all McData switches for Lasso to collect from them.

Tape Libraries:

o PV136T
o PV132T
o TL 2000
o TL 4000
o ML 6000

Ethernet & FCoE Switches:

o Dell PC 5424/48
o Dell PC 6224/48