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Laser Printer
Quick Reference
Loading paper and
specialty media
Loading the 250-sheet or
550-sheet tray
1 Pull the tray out.
Note: Do not remove trays while a job prints or while Busy
appears on the display. Doing so may cause a jam.
2 Squeeze the width guide tab inward as shown, and move the
width guide to the correct position for the paper size being
loaded.
3 Unlock the length guide, squeeze the length guide tab inward
as shown, and slide the guide to the correct position for the
paper size being loaded.
Notes:
• Use the size indicators on the bottom of the tray to help
position the guides.
• For standard paper sizes, lock the length guide.
4 Flex the sheets back and forth to loosen them, and then fan
them. Do not fold or crease the paper. Straighten the edges on
a level surface.
5 Load the paper.
• For single-sided printing, load the paper print side
facedown with the leading edge of the paper toward the
front of the tray.
Note: For print jobs using an optional StapleSmartTM II
Finisher, place the leading edge of the paper toward the
back of the tray.
• For two-sided or duplex printing, load the paper faceup
with the leading edge of the paper toward the back of the
tray.
Note: For print jobs using an optional StapleSmart II
Finisher, place the leading edge of the paper toward the
front of the tray.
Note: Notice the maximum fill line on the side of the tray
which indicates the maximum height for loading paper. Do
not overload the tray.
6 If necessary, adjust the paper guides to lightly touch the sides
of the stack, and lock the length guide for the paper sizes
indicated on the tray.
7 Insert the tray.
8 If a different type of paper was loaded than the type previously
loaded in the tray, then change the Paper Type setting for the
tray from the printer control panel.
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Clearing jams
200 and 201 paper jams
1 Push the release latch, and then lower the multipurpose feeder
door.
2 Push the release latch, and then open the front cover.
3 Lift and pull the print cartridge out of the printer.
Warning—Potential Damage: Do not touch the
photoconductor drum on the underside of the cartridge. Use
the cartridge handle whenever you are holding the cartridge.
4 Place the print cartridge aside on a flat, smooth surface.
Warning—Potential Damage: Do not leave the cartridge
exposed to light for extended periods.
Warning—Potential Damage: The jammed paper may be
covered with unfused toner which can stain garments and
skin.
5 Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Note: If the paper is not easy to remove, then open the rear
door and remove the paper from there.
6 Align and reinstall the print cartridge.
7 Close the front cover.
8 Close the multipurpose feeder door.
9 Press .
202 and 203 paper jams
If the paper is exiting the printer, then pull the paper out, and then
press
.
If the paper is not exiting the printer:
1 Pull down the top rear door.
2 Slowly remove the jammed paper to avoid tearing it.
3 Close the top rear door.
4 Press
.
241–245 paper jams
1 Pull out the tray indicated on the display.
2 Remove any jammed paper, and then insert the tray.
3 Press .
4 If the jam message persists for a 250- or 550-sheet tray, then
remove the tray from the printer.
5 Remove the jammed paper, and then insert the tray.
6 Press .
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