Dell KVM 4322DS User Manual

Download

Dell™ Remote Console

Switch

User's Guide

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or

loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage,

personal injury, or death.

____________________

Reproduction of these materials in any manner whatsoever without the written permission of Dell I nc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Avocent is a trademark or registered trademark of Avocent Corporation or its affiliates in the U.S. and other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the mar ks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

590-1021-501B

July2012

Model 1082DS/2162DS/4322DS Remote Console Switch

Contents

Product Overview 1

Features and Benefits 1

Sample Configurat ion 7

Safety Precautions 8

General 9

Reduce Cable Bulk 2 KVMSwitching Capabilities 2 Multiplatform Support 2 True Serial Capabilities 3 Local and Remote User Interfaces 3 Virtual Media and Smart Card-capable Switches 3 On-board Web Interface 4 Access the Switch Using a Standard TCP/IP Network 4 Encryption 4 Video 4 Flash Upgradeable 5 Tier Expansion 5 Avocent Management Software Plug-in 5 FIPS cryptographic module 5

LAN Options 10

Installation 13

RCS Quick Setup 13

Getting Start ed 15

Setting up Your Network 16

Rack Mounting the RCS 16

Rack Mounting Safety Considerations 16 Installing the Dell ReadyRails™ System 17

Contentsxxx | xxxi

Installing the RCS 22

Connecting the RCS Hardware 25

Connecting a SIP 29 Adding a Tiered Switch 31 Cascading with Legacy Switches 34 Adding a PEM (Optional) 36

Configuring the Remote Console Switch 38

Setting up the Built-in Web Server 38 Connecting to the OBWI Through a Firewall 38

Verifying the Connections 41

Rear Panel Ethernet Connection LEDs 41 Rear Panel Power Status LEDs 41

Adjusting Mouse Settings on Target Devices 42

Local and Remote Configuration 43

Local User I nterface (UI) 43

Filtering 44

OBWI 45

Using the User Interfaces 47

Launching a Session 49

Scan Mode 50

Viewing System Information 51

RCS Tools 52

Network Settings 55

DNSSet tings 56

Contentsxxx | xxxii

Rebooting the RCS 52 Upgrading RCS Firmware 52 Saving and Restoring RCS Configurations and RCS User Databases 53

NTP Settings 57

SNMP Settings 57

Auditing Event Set tings 58

Setting Event Destinations 58

Ports - Configuring SIPs 59

Upgrading SIPs 59

Power Device Sett ings 60

Associated Target Servers and Power Outlets 61 Grouping Power Outlets 63 Default Outlet Names 64 Assigning an Outlet Name 65 Local Session Page on the Local Port 69

Local Port UI Sett ings 70

Modem Settings 71

Setup Set tings - Port Security 72

Sessions 72

Configuring General Sessions 72 Configuring KVM Sessions 73 Configuring Local Virtual Media Sessions 73 Configuring Serial Sessions 77

Setting Up User Accounts 77

Managing Local Accounts 77 Access Levels 77 Avocent Management Software Device IP Addresses 79

LDAP 79

Override Admin 79

Active Sessions 80

Closing a Session 80

Contentsxxx | xxxiii

The Video Viewer Window 81

Changing the Toolbar 83

Launching a Session 84

Session Time-out 84

Window Size 85

Adjusting the View 85

Refreshing the I mage 87

Video Settings 87

Additional Video Adjustment 87 Target Video Settings 89 Automatic Video Adjustment 89 Video Test Pattern 90 Vendor-specific Video Settings 90

Color Settings 90

Adjusting Color Depth 90 Contrast and Brightness 91

Noise Settings 91

Detection Thresholds 91

Mouse Settings 92

Virtual Media 96

Smart Cards 102

Contentsxxx | xxxiv

Adjusting Mouse Options 92 Cursor Type 92 Mouse Scaling 95 Mouse Alignment and Synchronization 95

Requirements 96 Sharing and Preemption Considerations 97 Virtual Media Dialog Box 97 Opening a Virtual Media Session 98 Closing a Virtual Media Session 101

Keyboard Pass-t hrough 103

Macros 104

Saving the View 104

Closing a Session 104

LDAP Feature for the RCS 105

The Structure of Active Directory 105

Domain Controller Computers 105 Object Classes 106 Attributes 107 Schema Extensions 107

Standard Schema versus Dell Extended Schema 108

Standard Installation 109

Configure the O verride Admin Account 110

Configuring DNS Settings 110

Configuring the Network Time Protocol (NTP) Settings 112

Configuring the LDAP Authentication Paramet ers 112

Enabling LDAP Authentication 112 Entering Authentication Parameters - Operational Modes 115 Entering Extension Options - Active Directory LDAP 116 Entering Authentication Parameters - Standard LDAP 116 Entering Authentication Parameters - Custom IP Port Assignments 117 Completing LDAP Configuration 118 Secondary LDAPSettings - Standard Configuration 119 Setting up the RCS for performing Standard LDAP queries 119 Search Configuration Settings 120 Query Mode Selection Settings 121 Group Configuration Parameters 122 Secondary LDAP Settings - Active Directory Configuration124

Contentsxxx | xxxv

LDAP SSL Certificates 127

Enabling SSL on a Domain Controller 128 Login Timeout 132

CA Certif icate I nformation Display 133

Configuring Group Objects 134

Active Directory Object Overview for Standard Schema 137 Dell Extended Schema Active Directory Object Overview 139

Configuring Active Directory with Dell Schema Extensions to Access Your RCS 143

Extending the Active Directory Schema (Optional) 143 Installing the Dell Extension to the Active Directory Users and Computers Snap-In (Optional) 144 Opening the Active Directory Users and Computers SnapIn 145

Adding Users and Privileges to Active Directory with Dell Schema Extensions 145

Creating a SIP Object 145 Creating a Privilege Object 146

Using Dell Association Objects Synt ax 147

Creating an Association Object 148 Adding Objects to an Association Object 148

Console Redirection Access Security 149

Using Active Directory t o Log In to the RCS 150

Target Device Naming Requirement s for LDAP Implementation 151

Frequently Asked Questions 152

Appendix A: Terminal Operations 155

Console Boot Menu Options 155

Console Main Menu Options 156

Contentsxxx | xxxvi

Appendix B: Using SIPs 157

ACS Console Server Port Pinouts 157

Cisco Port Pinout s 158

Appendix C: MIB and SNMP Traps 159

Appendix D: Cable Pinouts Information 165

Modem Pinout s 165

Console/ Setup Pinouts 166

Appendix E: UTP Cabling 167

UTP Copper Cabling 167

Wiring Standards 167

Cabling Inst allation, Maintenance, and Safety Tips 168

Appendix F: Sun Advanced Key Emulation 171

Appendix G: Technical Specifications 173

Appendix H: Technical Support 177

Contentsxxx | xxxvii

Contentsxxx | xxxviii

Product Overview

The Dell 1082DS/2162DS/4322DS Remote Console Switch (RCS) digital keyboard, video and mouse (KVM) over IP and serial console switches combine analog and digital technology to provide flexible, centralized control of data center servers, and to facilitate the operations, activation, and maintenance of remote branch offices where trained operators may be unavailable. The IP-based RCS gives you flexible target device management control and secure remote access from anywhere at anytime through the RCS software or on-board web interface (OBWI).

Features and Benefits

The RCS provides enterprise customers with the following features and options:

• significant reduction of cable volume

• Virtual Media (VM) capabilites, configurable for analog (local) or digital (remote) connectivity

• smart card/Common Access Card (CAC) capability

• true serial capability through Secure Shell (SSH) and Telnet

• enhanced video resolution support, up to 1600 x 1200 or 1680 x 1050 (widescreen) native from target to remote

• optional dual power models for redundancy

• optional support for managing intelligent power devices

• dual independent local port video paths (dedicated to ACI)

Product Overviewxxx | xxx1

• dual stack IPv4 (DHCP) and IPv6 (DHCPv6 and stateless autoconfiguration) for simultaneous access

• accessibility to target devices across 10/100/1000BaseT LAN ports.

• a MODEM port that supports V.34, V.90 or V.92-compatible modems that may be used to access the switch when an Ethernet connection is not available

• FIPS support

Reduce Cable Bulk

With server densities continually increasing, cable bulk remains a major concern for network administrators. The RCS significantly reduces KVM cable volume in the rack by utilizing the innovative Server Interface Pod (SIP) modules and single, industry-standard Unshielded Twisted Pair (UTP) cabling. This allows a higher server density while providing greater airflow and cooling capacity.

KVMSwitching Capabilities

The RCS supports SIPs that are powered directly from the target device and provide Keep Alive functionality when the switch is not powered. The SIPs with CAT 5 design dramatically reduce cable clutter while providing optimal resolution and video settings. The built-in memory of the SIPs simplifies configuration by assigning and retaining unique device names and Electronic ID (EID) numbers for each attached device.

PS/2 and USB SIPs are available allowing direct KVM connectivity to devices. The USB2+CAC SIP is also available. The RCS is offered with 8, 16, or 32 Analog Rack Interface (ARI) ports for connecting SIPs. Utilizing the SIP, you can attach additional switches to expand your RCS system. This flexibility allows you to add capacity as your data center grows.

Multiplatform Support

The Dell SIPs are available for use with the RCS to support PS/2, USB, USB2, and USB2+CAC device environments. Using the OBWI in conjunction with these modules allows you to switch easily across platforms.

2xxx | Product Overviewxxx

Interoperability with Avocent® IQ Module Intelligent Cabling may also be used to connect devices to the RCS. PS/2, USB, Sun®, and serial module options are available. For more information, please refer to the appropriate Avocent installer/user guide for your product or visit avocent.com/manuals for more information..

True Serial Capabilities

The RCS supports SIPs that provide true serial capabilities through Telnet. With a SIP, you can launch an SSH session or launch a serial viewer from the OBWI to connect to serial targets that are connected to an RCS.

Local and Remote User Interfaces

You can use the local user interface (local UI) by connecting directly to the local port to manage the RCS. You can also use the remote OBWI to manage your switch. The OBWI is web browser based and is launched directly from the switch, and any devices connected to the switch are automatically detected.

Virtual Media and Smart Card-capable Switches

The RCS allows you to view, move, or copy data located on virtual media to and from any target device. You can manage remote systems more efficiently by allowing operating system installation, operating system recovery, hard drive recovery or duplication, BIOS updating, and target device backup.

The RCS also allows you to use smart cards in conjunction with your switch system. Smart cards are pocket-sized cards that store and process information. Smart cards such as the CAC can be used to store identification and authentication to enable access to computers, networks, and secure rooms or buildings.

Virtual media and a smart card reader can be connected directly to the USB ports on the switch. In addition, virtual media and smart card readers may be connected to any remote workstation that is running the remote OBWI, Dell RCS software, or Avocent management software and is connected to the switch using an Ethernet connection.

Product Overviewxxx | xxx3

NOTE: To open a virtual media or smart card session with a target device, you must first connect the target device to a switch using a SIP.

On-board Web Interface

The OBWI provides similar management functions as the RCS software, but does not require a software server or any installation. The OBWI is launched directly from the switch, and any servers connected to the RCS are automatically detected. You can use the OBWI to configure the RCS from a web browser. Launch the Viewer from the OBWI to establish KVM and virtual media sessions to target devices. The OBWI also supports LDAP authentication, which allows permissions for multiple RCSs to be managed through a single interface.

Access the Switch Using a Standard TCP/IP Network

The switch provides agentless remote control and access. No special software or drivers are required on the attached servers or client.

NOTE: The client connects to the switch using an Internet browser.

You can access the switch and all attached systems via Ethernet or using a V.34, V.90, or V.92 modem from a client. The clients can be located anywhere a valid network connection exists.

Encryption

The RCS supports 128-bit SSL(ARCFOUR), as well as AES, DES, and 3DES encryption of keyboard/mouse, video, and virtual media sessions.

Video

The RCS provides optimal resolution for analog VGA, SVGA, and XGA video. You can achieve resolutions up to 1600 x 1200 or 1680 x 1050 (widescreen), depending on the length of cable separating your switch and servers.

4xxx | Product Overviewxxx

Flash Upgradeable

Upgrade your RCS and SIPs at any time to ensure you are always running the most current firmware version available. Flash Upgrades can be initiated through the OBWI or the serial console. The RCS can be configured to perform automatic firmware upgrades of SIPs. See "Upgrading RCS Firmware" on page 52 for more information.

Tier Expansion

The RCS features allow you to tier additional Dell RCSs from each of the Analog Rack Interface (ARI) port on the switch. The tiered switches are attached in the same manner as any device. This additional tier of units allows you to attach up to 1024 servers in one system. See "Adding a Tiered Switch" on page 31.

Avocent Management Software Plug-in

Avocent management software may be used with the switch to allow IT administrators to remotely access, monitor, and control target devices on multiple platforms through a single, web-based user interface. For more information, see the Technical Bulletin for the Avocent management software.

FIPS cryptographic module

The RCS switches support FIPS 140-2 Level 1 cryptographic security requirements. The FIPS mode of operation can be enabled or disabled via the OBWI or local port and executed after a reboot. When FIPS is enabled, a reboot of the switch requires approximately two additional minutes to complete a FIPS mode integrity check. Also, when FIPS is enabled, if the keyboard, mouse or video encryption is set to 128-bit SSL (ARCFOUR) or DES, the encryption level is automatically changed to the encryption level AES.

NOTE: The FIPS mode of operation is initially disabled and must be enabled to operate.

NOTE: The Setup port factory default setting will automatically disable the FIPS module.

Product Overviewxxx | xxx5

NOTE: The FIPS mode can be changed via the DSView software plug-in.

RCS switches use an embedded FIPS 140-2 validated cryptographic module (Certificate #1051) running on a Linux PPC platform per FIPS 140-2 Implementation Guidance section G.5 guidelines.

The FIPS mode can be enabled/disabled via the OBWI, Local Port, or DSView plug-in. A reboot is required to enable or disable FIPS mode. A firmware upgrade to this version or setting the state to the default state (Setup Port menu) will disable FIPS mode.

In FIPS mode, encryption ciphers are restricted to AES or 3DES. When FIPS is enabled, if the Keyboard/Mouse or Video encryption is set to 128-bit SSL or DES, the encryption level is automatically changed to AES. With FIPS enabled, these files are saved (or restored) using a FIPS compatible algorithm, AES. When FIPS is disabled, the User Database and Appliance Configuration files saved from or restored to the appliance as external files are encrypted (or decrypted) using DES.

This is true even when the user does not fill in the Password parameter in the Save (or Load) dialog on the OBWI, in which case a default OEM password is used for encryption or decryption.

One result of enabling the FIPS module is to render previously saved User Database and Appliance Configuration files incompatible. In this case, you may temporarily disable the FIPS module, reboot the appliance, restore the previously saved database or configuration file, re-enable the FIPS module, reboot, and then save the file externally again while the FIPS module is enabled. The new saved external file will be compatible with the appliance as long as the appliance is running with FIPS mode enabled.

The opposite situation is also true, in that database and configuration files saved with FIPS module enabled are not compatible for restoring to an appliance without the FIPS module enabled or an appliance with older firmware not supporting the FIPS module.

6xxx | Product Overviewxxx

Sample Configuration

Figure 1.1: Example RCS Con figuration

Table 1.1: Descriptions for Figure 1.1

Product Overviewxxx | xxx7

Number Descript ion Number Descript ion

1 UTP connection 6

2 KVM connection to the RCS 7 Ethernet

3 Remote IP connection 8

4 RCS 9

5 Modem 10

Telephone network

Avocent Management Software Server

Analog User (local UI)

Digital user (computer with Internet browser for a remote OBWI or Dell RCS software)

Safety Precautions

Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment from potential damage.

CAUTION: The power supplies in your system may produce high voltages and energy

hazards, which can cause bodily harm. Only trained service technicians are authorized to remove the covers and access any of the components inside the system. This warning applies to Dell™ Remote Console Switch, Dell™ PowerEdge™ servers, and Dell PowerVault™ storage systems.

This document pertains only to the Dell 1082DS/2162DS/4322DS Remote Console Switch. You should also read and follow the additional safety instructions.

• Dell Remote Console Switch User's Guide

• Dell Safety Sheet

8xxx | Product Overviewxxx

• Dell RTF Regulatory Tech Bulletin

General

• Observe and follow service markings.

• Do not service any product except as explained in your system documentation.

• Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock.

• Components inside these compartments should be serviced only by a trained service technician.

• This product contains no serviceable components. Do not attempt to open.

If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your trained service provider:

- The power cable, extension cable, or plug is damaged.

- An object has fallen into the product.

- The product has been exposed to water.

- The product has been dropped or damaged.

- The product does not operate correctly when you follow the operating instructions.

• Keep your system away from radiators and heat sources. Also, do not block cooling vents.

• Do not spill food or liquids on your system components, and never operate the product in a wet environment. If the system gets wet, see the appropriate section in your troubleshooting guide or contact your trained service provider.

• Use the product only with approved equipment.

• Allow the product to cool before removing covers or touching internal components.

Product Overviewxxx | xxx9

• Operate the product only from the type of external power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your service provider or local power company.

NOTE: To help avoid damaging your system, be sure the voltage selection switch (if provided) on the power supply is set for the voltage that most closely matches the AC power available in your location. Also be sure that your monitor and attached devices are electrically rated to operate.

• Be sure that your monitor and attached devices are electrically rated to operate with the power available in your location.

• Use only power cables provided with this product.

• To help prevent electric shock, plug the system and peripheral power cables into properly grounded electrical outlets. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adaptor plugs or remove the grounding prong from a cable.

• Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into the power strip does not exceed 80 percent of the ampere ratings limit for the power strip.

• To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

• Position system cables and power cables carefully. Route cables so that they cannot be stepped on or tripped over. Be sure that nothing rests on any cables.

• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site modifications. Always follow your local/national wiring rules.

LAN Options

• Do not connect or use during a lightning storm. There may be a risk of electrical shock from lightning.

10xxx | Product Overviewxxx

• Never connect or use in a wet environment.

Product Overviewxxx | xxx11

12xxx | Product Overviewxxx

Installation

The RCS transmits KVM and serial information between operators and target devices connected to the switch over a network using either an Ethernet or modem connection. The RCS uses TCP/IP for communication over Ethernet. For the best system performance, use a dedicated, switched 100BaseT or 1000BaseT network. You can also use 10BaseT Ethernet.

The RCS uses the Point-to-Point Protocol (PPP) for communication over a V.34, V.90, or V.92 modem. You can perform KVM and serial switching tasks by using the OBWI or the Avocent management software. For more information on the Avocent management software, visit http://www.avocent.com.

The RCS box includes the RCS, RCS software, and the OBWI. You may choose to use either the RCS software or the OBWI to manage your system. The OBWI manages a single RCS and its connections, while the RCS software can manage multiple switches and their connections. If you plan to use only the OBWI, you do not need to install the RCS software.

NOTE: The RCS software can be used to manage some switches. For more information, please refer to the appropriate installer/user guide for your product.

NOTE: Please ensure that all your RCSs have been upgraded to their most recent version of Firmware. For information on upgrading an RCS through the OBWI, refer to "RCS Tools" on page 52.

RCS Quick Setup

The following is a quick setup list. To begin by mounting the RCS in a rack and for detailed installation instructions, see "Getting Started" on page 15.

Installationxxx | xxx13

1 Adjust mouse acceleration on each server to Slow or None.

2 Install the RCS hardware, and connect a Server Interface Pod (SIP) or

Avocent® IQ module to each server or tiered switch. Connect each SIP or Avocent IQ module to the RCS with CAT 5 cabling and connect the keyboard, monitor, and mouse connectors to the analog port of the RCS.

3 Connect the local port peripherals to the appropriate ports on the back

panel of the RCS and set up the network configuration. The IP address can be set here or from the RCS software. Dell recommends using a static IP address for ease of configuration.

4 Using the local port, input all server names using the OBWI interface.

To set up the RCS software (see the RCS Software User's Guide):

1 Install the RCS software on each client workstation.

2 From one client workstation, launch the RCS software.

3 Click the New RCS task button to add the new switch to the RCS software

database. If you configured the IP address as described above, select Yes, the product already has an IP address, otherwise select No, the product does not have an IP address.

RCS software will find the RCS and all SIPs connected to it and display the names in the Explorer.

NOTE: In addition to adding and managing Dell RCSs using the RCS software, you can add and manage some Avocent switches.

4 Set properties and group servers as desired into locations, sites, or folders

through the Explorer.

5 Create user accounts through the OBWI. See "Setting Up User Accounts"

on page 77 for more information.

6 Once one client workstation is set up, select File - Database - Save to save a

copy of the database with all the settings.

7 From the second client workstation, click File - Database - Load and browse

to find the file you have saved. Select the file and click Load.

14xxx | Installationxxx

8 If the local user adds, deletes, or renames any SIPs after you have loaded this

file, you can resynchronize your local switch by selecting the RCS and clicking Resync. To control a connected server, select it in the Explorer and click the Connect Video task button to launch a server session in the Viewer.

9 Adjust the resolution (select View - Scaling) and quality (select View -

Color) of the server video in the Viewer.

Getting Started

The following items are supplied with the Remote Console Switch. Before installing your RCS, locate the necessary items for proper installation.

• Remote Console Switch

• Jumper Cord(s)

• 0U Mounting Bracket

• 1U Mounting Bracket Hardware Kit (two additional rails that are premounted to the RCS are included in the kit assembly)

• Cable and Adaptors for SETUP and MODEM

• Remote Console Switch System User's Guide on CD

• Dell Safety Sheet

• Dell RTF Regulatory Tech Bulletin

Additional Items Needed:

• One Dell SIP or Avocent IQ module per attached device

• One CAT 5 patch cable per attached device (up to 45 meters)

Optional Items:

• V.34, V.90, Or V.92-compatible Modem and cables

• Power Control Device(s)

• Port Expansion Module (PEM)

Installationxxx | xxx15

NOTE: You cannot open a virtual media session or a CAC session if the server is connected via a PEM.

Setting up Your Network

The switch uses IP addresses to uniquely identify the switch and the target devices. The RCS supports both Dynamic Host Configuration Protocol (DHCP) and static IP addressing. Make sure that an IP address is reserved for each switch and that each IP address remains static while the switch is connected to the network.

Keyboards

A USB keyboard and mouse may be connected to the analog port of the RCS.

NOTE: The RCS also supports the use of multiple keyboards and multiple mice on the analog port. The use of more than one input device simultaneously, however, may produce unpredictable results.

Rack Mounting the RCS

You may either place the RCS on the rack shelf or mount the switch directly into a 19" wide, EIA-310-E compliant rack (four-post, two-post, or threaded methods). The Dell ReadyRails™ system is provided for 1U front-rack, 1U rearrack, and two-post installations. The ReadyRails system includes two separately packaged rail assemblies and two rails that are shipped attached to the sides of the RCS. In addition, one mounting bracket is provided for 0U configurations, and one blanking panel is provided for rear-rack installations.

WARNING: This is a condensed reference. Read the safety instructions in your

Safety, Environmental, and Regulatory Information booklet before you begin.

NOTE: The illustrations in this document are not intended to represent a specific switch.

Rack Mounting Safety Considerations

• Rack Loading: Overloading or uneven loading of racks may result in shelf or rack failure, causing damage to equipment and possible personal injury.

16xxx | Installationxxx

Stabilize racks in a permanent location before loading begins. Mount components beginning at the bottom of the rack, then work to the top. Do not exceed your rack load rating.

• Power considerations: Connect only to the power source specified on the unit. When multiple electrical components are installed in a rack, ensure that the total component power ratings do not exceed circuit capabilities. Overloaded power sources and extension cords present fire and shock hazards.

• Elevated ambient temperature: If installed in a closed rack assembly, the operating temperature of the rack environment may be greater than room ambient. Use care not to exceed the 50°C maximum ambient temperature of the switch.

• Reduced air flow: Install the equipment in the rack so that the amount of airflow required for safe operation of the equipment is not compromised.

• Reliable earthing: Maintain reliable earthing of rack-mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips).

• Product should not be mounted with the rear panel facing in the downward position.

Installing the Dell ReadyRails™ System

The ReadyRails system is provided to easily configure your rack for installation of your RCS. The ReadyRails system can be installed using the 1U tool-less method or one of three possible 1U tooled methods (two-post flush mount, twopost center mount, or four-post threaded).

1U Tool-less Configuration (Four-post Square Hole or Unthreaded Round Hole)

1 With the ReadyRails flange ears facing outward, place one rail between the

left and right vertical posts. Align and seat the rear flange rail pegs in the rear vertical post flange. In Figure 2.1, item 1 and its extractions illustrate how the pegs appear in both the square and unthreaded round holes.

Installationxxx | xxx17

Figure 2.1: 1U Tool-less Configuration

2 Align and seat the front flange pegs in the holes on the front side of the

vertical post (item 2).

3 Repeat this procedure for the second rail.

4 To remove each rail, pull on the latch release button on each flange ear

(item 3) and unseat each rail.

Two-post Flush-mount Configuration

1 For this configuration, the castings must be removed from the front side of

each ReadyRails assembly (Figure 2.2, item 1). Use a Torx™ driver to remove the two screws from each front flange ear (on the device side of the rail) and remove each casting. Retain castings for future rack requirements. It is not necessary to remove the rear flange castings.

Figure 2.2: Two-post Flush-mou nt Configuratio n

18xxx | Installationxxx

2 Attach one rail to the front post flange with two user-supplied screws (item

2).

3 Slide the plunger bracket forward against the vertical post and secure the

plunger bracket to the post flange with two user-supplied screws (item 3).

4 Repeat this procedure for the second rail.

Installationxxx | xxx19

Two-post Center-mount Configuration

1 Slide the plunger bracket rearward until it clicks into place and secure the

bracket to the front post flange with two user-supplied screws (Figure 2.3, item 1).

Figure 2.3: Two-post Center-mount Configuration

2 Slide the back bracket towards the post and secure it to the post flange with

two user-supplied screws (item 2).

3 Repeat this procedure for the second rail.

Four-post Threaded Configuration

1 For this configuration, the flange ear castings must be removed from each

end of the ReadyRails assemblies. Use a Torx™ driver to remove the two

20xxx | Installationxxx

screws from each flange ear and remove each casting (Figure 2.4, item 1). Retain castings for future rack requirements.

2 For each rail, attach the front and rear flanges to the post flanges with two

user-supplied screws at each end (item 2).

Figure 2.4: Four-post Threaded Configuration

Installationxxx | xxx21

Installing the RCS

The switch may be mounted in the 1U rear-rack, 1U front-rack, 1U two-post (flush and center), and 0U configurations. The following are examples of 1U rearrack, 1U front-rack, and 0U configurations. For 1U two-post (flush and center) configurations, you can slide the switch into the rails in the same manner as the four-post configurations.

1U Rear-rack Installation

1 Insert the ends of the rails that are attached to the switch into the

ReadyRails assembly and push the switch into the rack (Figure 2.5, item 1).

Figure 2.5: 1U Rear-rack In stallation

22xxx | Installationxxx

2 Secure each switch rail with the thumbscrew (item 2).

3 (Optional) Assemble the blanking panel to the rails on the front side of the

rack and tighten the thumbscrews (item 3).

To remove the switch from the rack:

1 Unscrew the thumbscrews and pull the switch assembly out of the rack until

the travel stops are reached. The travel stop position is intended to provide the opportunity to reposition the rail grip; it is not intended for service.

2 Locate the blue tabs on the sides of the switch rails (item 4).

3 Push the tabs inward and continue pulling the assembly until the switch

rails are clear of the ReadyRails assemblies.

1U Front-rack Installation

Before installation, the rails that are attached to the switch must be reconfigured.

1 On each switch rail, lift the tab under the front standoff and slide the rail

forward as you lift the rail from the switch (Figure 2.6, item 1).

Figure 2.6: Rotating the Switch Rails

Installationxxx | xxx23

2 Rotate each rail 180° (item 2) and then reassemble each rail to the switch

(item 3).

3 Refer to the 1U rear-rack instructions to insert and remove the switch

assembly from the ReadyRails system.

NOTE: No blanking panel is required for this configuration.

0U RCS Installation

1 Align and assemble the 0U mounting bracket to the switch rails (Figure 2.7,

item 1). Tighten the thumbscrews (item 2).

2 Insert the mounting bracket hooks into the rack holes and push down until

the blue button pops out and locks the bracket into place.

Figure 2.7: 0U Installation

24xxx | Installationxxx

To remove the switch assembly, press the blue button (item 3) to unseat the bracket and then lift the assembly from the posts.

Connecting the RCS Hardware

The following diagram illustrates one possible configuration for your RCS hardware.

Figure 2.8: Basic RCS Configuration

Installationxxx | xxx25

Table 2.1: Basic RCS Co nfiguration Descriptions

Number Description Number Descript ion

1 Jumper cord 7 External virtual media

2 Analog user 8 Power control device

26xxx | Installationxxx

Number Description Number Descript ion

3 Modem 9 SIPs

5 Network 11

6 Digital user

Telephone network

10 Target devices

RCS (32-port model shown)

To connect and turn on your switch:

CAUTION: To reduce the risk of electric shock or damage to your equipment, do not

disable the jumper cord grounding plug. The grounding plug is an important safety feature. Plug the jumper cord into a grounded (earthed) outlet that is easily accessible at all times. Disconnect the power from the unit by unplugging the jumper cord from either the power source or the unit.

NOTE: If the building has 3-phase AV power, ensure that the computer and monitor are on the same phase to avoid potential phase-related video and/or keyboard problems.

NOTE: The maximum supported cable length from switch to device is 30 meters.

• Do not disable the power grounding plug. The grounding plug is an

important safety feature.

• Connect the jumper cord into a grounded (earthed) outlet that is easily

accessible at all times.

• Disconnect the power from the product by unplugging the jumper cord

from either the power source or the product.

• The AC inlet is the main disconnect for removing power to this

product. For products that have more than one AC inlet, to remove power completely, all AC line cords must be disconnected.

Installationxxx | xxx27

• This product has no user serviceable parts inside the product enclosure. Do not open or remove product cover.

1 Connect your VGA monitor and USB keyboard and mouse cables to the

appropriately labeled ports.

2 Connect one end of a UTP cable (4-pair, up to 150 ft/45 m) to an available

numbered port. Connect the other end to an RJ-45 connector of a SIP.

3 Connect a SIP to the appropriate port on the back of a target device.

Repeat steps 2 and 3 for all target devices you want to connect.

NOTE: When connecting to a Sun Microsystems target device, you must use a multi-sync monitor in the local port to accommodate Sun computers that support both VGA and sync-on-green or composite sync.

4 Connect a user-supplied UTP cable from the Ethernet network to a LAN

port on the back of the RCS. Network users will access the RCS through this port. Plugging the redundant LAN ports to separate Ethernet switches provides additional redundancy in the event one Ethernet switch fails.

5 (Optional) The switch may also be accessed using an ITU V.92, V.90, or

V.24-compatible modem. Connect one end of an RJ-45 cable to the MODEM port on the switch. Connect the other end to the supplied RJ-45 to DB-9 (male) adaptor, which then connects to the appropriate port on the back of the modem.

NOTE: Using a modem connection instead of a LAN connection will limit the performance capability of your switch.

6 (Optional) Connect a supported PDU to the RCS by connecting one end of

a CAT 5 cable to the PDU1 port on the switch. Connect the other end to the PDU. Connect the power cords from the target devices to the PDU. Connect the PDU to a power source. Repeat this procedure for the PDU2 port to connect a second PDU, if desired.

7 Turn on each target device, then locate the jumper cord(s) that came with

the switch. Connect one end to the power socket on the rear of the switch. Connect the other end into an appropriate power source. If using an RCS equipped with dual power, use the second jumper cord to connect to the

28xxx | Installationxxx

second power socket on the rear of the RCS, and plug the other end into a different power source.

NOTE: Plug the redundant power supplies into separate branch circuits to provide additional redundancy in the event one external AC power source should go away.

8 (Optional) Connect the virtual media devices or smart card readers to any

of the USB ports on the switch.

NOTE: For all virtual media sessions, you must use a USB2 or USB2+CAC SIP.

Connecting a SIP

To connect a SIP to each server:

1 Locate the SIPs for your RCS.

2 If you are using a PS/2 SIP connection, attach the color-coded ends of the

SIP cable to the appropriate keyboard, monitor, and mouse ports on the first server you will be connecting to this RCS. If you are using a USB connection, attach the plug from the SIP to the USB port on the first server you will be connecting to this RCS.

3 To the RJ-45 connector on the SIP, attach one end of the CAT 5 cabling

that will run from your SIP to the RCS. See Figure 2.9.

4 Connect the other end of the CAT 5 cable to the desired Avocent Rack

Interface (ARI) port on the back of your RCS.

5 Repeat steps 2-4 for all servers you wish to attach.

NOTE: Power down the RCS before servicing. Always disconnect the jumper cord from the power source.

NOTE: In addition to Dell SIPs, the RCS may also be connected to devices using Avocent IQ modules, including Sun and Serial IQ modules.

Figure 2.9: SIP Connection

Installationxxx | xxx29

Table 2.2: Descriptions for Figure 2.9

Number Descript ion

1 CAT 5

2 USB Connection

3 VGA Connection

To connect a SIP to a serial device using a UTP connector:

1 Connect the SIP RJ-45 connector to the serial device.

-or-

30xxx | Installationxxx

Connect the SIP to an RJ-45 to 9-pin female adaptor. Connect the adaptor to the serial port of the serial device.

2 Connect one end of a UTP cable (4-pair, up to 150 ft/45 m) into an

available numbered port on the rear of the switch. Connect the other end into the RJ-45 connector of the SIP.

3 Connect a USB-to-barrel power cord to the power connector on your SIP.

Connect the USB connector on the USB-to-barrel power cord into any available USB port on the serial target device.

Adding a Tiered Switch

NOTE: The RCS does not support the EL80-DT.

NOTE: The M1000e Modular Enclosure is supported in a tiered configuration. Attach one end of a CAT5 cable to target port on RCS switch. Attach the other end to the Analog Console Interface (ACI) compatible RJ45 port on the iKVM module on the back of the M1000e chassis.Firmware upgrades to the components of the M1000e Modular Enclosure are not possible via this tiered configuration.

You can tier up to two levels of switches, enabling users to connect to up to 1024 servers. In a tiered system, each target port on the main switch will connect to the ACI port on each tiered switch. Each tiered switch can then be connected to a device with a SIP or Avocent IQ module.

To tier multiple switches:

1 Attach one end of a UTP cable to a target port on the switch.

2 Connect the other end of the UTP cable to the ACI port on the back of

your tiered switch.

3 Connect the devices to your tiered switch.

4 Repeat these steps for all the tiered switches you wish to attach to your

system.

NOTE: The system will automatically “merge” the two switches. All switches connected to the tiered switch will display on the main switch list in the local UI.

Installationxxx | xxx31

NOTE: The switch supports one tiered switch per target port of the main switch. You cannot attach a switch to the tiered switch.

NOTE: When cascading with an RCS, an 8-port or 16-port analog console switch is not supported as the primary unit in a tiered configuration. The RCS must be the primary unit.

32xxx | Installationxxx

Figure 2.10: Tiering the RCS With a UTP Analog Switch

Table 2.3: Descriptions for Figure 2.10

Number Description

1 Local User

2 ARI Connection

3 UTP Connection

4 ACI Connection

Installationxxx | xxx33

Cascading with Legacy Switches

To add a legacy switch (optional):

1 Mount the switch into your rack. Locate a UTP cable to connect your RCS

to the legacy switch.

2 Attach one end of the UTP cabling to the ARI port on the Console Switch.

3 Connect the other end of the UTP cable to a PS/2 SIP.

4 Connect the SIP to your legacy switch according to the switch

manufacturer's recommendations.

5 Repeat steps 1-4 for all the legacy switches you wish to attach to your

switch.

NOTE: The RCS supports only one switch per ARI port. You cannot cascade another switch under this first switch.

NOTE: When cascading with an RCS, an 8-port or 16-port analog console switch is not supported as the primary unit. The RCS must be the primary unit.

34xxx | Installationxxx

Figure 2.11: Cascadin g Legacy Switches

Table 2.4: Descriptions for Figure 2.11

Number Descript ion

1 Local User

2 ARI Connection

Installationxxx | xxx35

Number Descript ion

3 PS2 Connection

4 Target Connection

Adding a PEM (Optional)

A Port Expansion Module (PEM) allows you to expand each ARI port to accommodate up to eight devices instead of one. See the following figure and figure description table.

NOTE: The PEM operates passively. Therefore, once a user accesses a device attached to a PEM, any subsequent users attempting to access any of the devices attached to that PEM will be blocked.

NOTE: The use of VM or CAC SIPs behind a PEM is not supported.

NOTE: True Serial SIP does not work behind PEM.

To add a PEM (optional):

1 Mount the PEM into your rack. Using up to nine UTP cables, one connects

your RCS to the PEM, and the other eight connect the PEM to the SIP attached to each device.

2 Attach one end of the UTP cabling that will run between your PEM and the

RCS to the RJ-45 connector slightly separated from the other connectors on the PEM. Connect the remaining end of the UTP cable to the desired ARI port on the back of your RCS.

3 To one of the eight RJ-45 connectors grouped on the back of the PEM,

attach the UTP cabling that will run between your PEM and each device’s SIP.

4 Connect the other end of the UTP cable to the first SIP.

5 Repeat steps 3-4 for all devices you wish to attach.

Figure 2.12: RCS Config uration With a PEM

36xxx | Installationxxx

Table 2.5: Descriptions for Figure 2.12

Number Description

1 ARI Port

2 UTP

3 PEM

4 SIP or Avocent IQ Module

5 Server

Installationxxx | xxx37

Configuring the Remote Console Switch

Once all physical connections have been made, you will need to configure the switch for use in the overall switch system. This can be accomplished in two ways.

To configure the switch using Avocent management software, see the applicable Avocent Installer/User Guide for detailed instructions.

To configure the switch using the local UI:

See "Network Settings" on page 55 for detailed instructions on using the local UI to configure initial network setup.

Setting up the Built-in Web Server

You can access the switch using the embedded web server that handles most day-to-day switch tasks. Before using the web server to access the switch, first specify an IP address through the SETUP port on the back panel of the switch or local UI. See Chapter 3 for detailed instructions on using the switch user interface.

Connecting to the OBWI Through a Firewall

For switch installations that use the OBWI for access, the following ports must be opened in a firewall if outside access is desired.

Table 2.6: OBWI Ports With a F irewall

Port Number

TCP 22 Used for SSH for serial sessions to a SIP.

TCP 23 Used for Telnet (when Telnet is enabled).

TCP 80

38xxx | Installationxxx

Function

Used for the initial downloading of the Video Viewer. The RCS Admin can change this value.

Port Number

TCP 443

Function

Used by the web browser interface for managing the switch and launching KVM sessions. The RCS Admin can change this value.

TCP 2068

TCP/UDP 3211

TCP 389

TCP 636

TCP 3268

TCP 3269

Transmission of KVM session data (mouse & keyboard) or transmission of video on switches.

Discovery.

(Optional) Used by LDAP Directory Services; standard access port

(Optional) Used by LDAPDirectory Services; Secure/SSL port

(Optional) Used by Microsoft Active Directory Services; standard access port

(Optional) Used by Microsoft Active Directory Services; Secure/SSL access port

The following figure and table provide a typical configuration, where the user’s computer is located outside of the firewall and the switch resides inside the firewall.

Figure 2.13: Typical RCS Firewall Configuration

Installationxxx | xxx39

Table 2.7: Descriptions for Figure 2.13

Number Descript ion

1 RCS

2 Firewall

3 User’s computer

5 User browses to firewall’s external IP address

Firewall forwards HTTP requests and KVM traffic to the switch

To configure the firewall:

To access the switch from outside a firewall, configure your firewall to forward ports 22, 23 (if telnet is enabled), 80, 443, 2068, and 3211 from its external interface to the KVM switch through the firewall’s internal interface. Consult the manual for your firewall for specific port forwarding instructions.

NOTE: Ports 80 and 443 can be reconfigured by an administrator.

40xxx | Installationxxx

For information on launching the OBWI, see "OBWI" on page 45.

Verifying the Connections

Rear Panel Ethernet Connection LEDs

On the RCS, the rear panel features two LEDs indicating the Ethernet LAN1 connection status and two LEDs indicating the Ethernet LAN2 connection status.

• The green LEDs illuminate when a valid connection to the network is established and blink when there is activity on the port.

• The bi-color LEDs may illuminate either green or amber.

• They illuminate green when the communication speed is 1000M.

• They illuminate amber when the communication speed is 100M.

• They are not illuminated when the communication speed is 10M.

Rear Panel Power Status LEDs

The rear panel of each RCS has one for each power supply. There are two Power LEDs for dual power models (16-port and 32-port) and only one LED for the 8port model. The LED(s) illuminate green when the switch is turned on and operating normally.

• The LED is off if the power supply does not have power or has failed.

• The LED illuminates when the unit is ready.

• The LED blinks when the switch is booting or an upgrade is in progress.

• The LED blinks "SOS" if a fault condition occurs, such as power supply failure, elevated ambient temperature, or fan failure. The LED will continue to blink "SOS" as long as the failure persists.

The switch prevents a serial break from the attached device if the module loses power. However, a user can generate a serial break with the attached device by pressing Serial Break on the serial session viewer.

Installationxxx | xxx41

Adjusting Mouse Settings on Target Devices

Before a computer connected to the switch can be used for remote user control, you must set the target mouse speed and turn off acceleration. For machines running Microsoft®Windows®(Windows NT®, 2000, XP, Server 2003), use the default PS/2 mouse driver.

To ensure that the local mouse movement and remote cursor display remain in sync, mouse acceleration must be set to “none” for all user accounts accessing a remote system through a KVM switch. Mouse acceleration must also be set to “none” on every remote system. Special cursors should not be used and cursor visibility options, such as pointer trails, Ctrl key cursor location animations, cursor shadowing, and cursor hiding, should also be turned off.

NOTE: If you are not able to disable mouse acceleration from within a Windows operating system, or if you do not wish to adjust the settings of all your target devices, you may use the Tools - Single Cursor Mode command available in the Video Viewer window. This command places the Video Viewer window into an “invisible mouse” mode, which allows you to manually toggle control between the mouse pointer on the target system being viewed and the mouse pointer on the client computer.

42xxx | Installationxxx

Local and Remote Configuration

The RCS comes equipped with two “point-and-click” interfaces: a local user interface (local UI) and a remote OBWI. Using the configuration options provided by these interfaces, you can tailor the switch to your specific application, control any attached devices, and handle all basic KVM or serial switch needs.

NOTE: The local UI and remote OBWI are almost identical. Unless specified, all information in this chapter applies to both interfaces.

From either interface, you can launch two different kinds of sessions:

• The Video Viewer window allows you to control the keyboard, monitor, and mouse functions of individual target devices connected to the switch in real time. You may also use predefined global macros to perform actions within the Video Viewer window. For instructions on how to use the Video Viewer, see Chapter 4.

• The serial viewer window allows you to manage individual serial target devices either by using commands or scripts.

Local User Interface (UI)

The switch includes a local port on the back. This port enables you to connect a keyboard, monitor and mouse directly to the switch and use the local UI.

You can choose any of the following keystrokes to be configured to open the local UI or to switch between the local UI and an active session: <Print

Local and Remote Configurationxxx | xxx43

Screen>, <Ctrl +Ctrl>, <Shift +Shift>, and <Alt +Alt>. The defaults are <PrintScreen> and <Ctrl-Ctrl>.

To launch the local UI:

1 Connect your monitor, keyboard and mouse cables to the switch. For more

information,see "Connecting the RCS Hardware" on page 25.

2 Press any of the enabled keystrokes to launch the local UI.

3 If local UI authentication has been enabled, enter your username and

password.

NOTE: If the switch has been added to an Avocent management software server, then the Avocent management software server will be accessed to authenticate the user. If the switch has not been added to an Avocent management software server, or if the Avocent management software server cannot be reached, then the switch local user database will be accessed to authenticate the user. The default local username is Admin, and there is no password. Usernames in the local user database are case-sensitive.

Attached target devices in the Local Port User Interface can be viewed and managed from two individual screens that are selected from the left navigational toolbar. For less than 20 targets, the Target List-Basic screen is recommended for navigation. For more than 20 attached target devices, the Target List-Full screen provides additional navigation tools. At the Target List-Full screen you can navigate by entering the page number, using the page navigation buttons, or using the filter. Either the Basic or Full screens can be set as the default screen for selecting target devices.

Filtering

You may filter the list of target devices by providing a text string that will be used to retrieve matching items. Filtering can provide a shorter, more exact list of items. When filtering is performed, the Name column is searched for the specified text string. The search is not case sensitive. When filtering, you may use an asterisk (*) before or after text strings as a wildcard. For example, typing

emailserver* and clicking Filter will display items with emailserver at the

beginning (such as emailserver, emailserverbackup).

44xxx | Local and Remote Configurationxxx

OBWI

The switch OBWI is a remote, web browser based user interface. For details on setting up your system, see "Connecting the RCS Hardware" on page 25. The following table lists the operating systems and browsers that are supported by the OBWI. Make sure that you are using the latest version of your Web browser.

Table 3.1: Operating Systems Supported by the OBWI

Browser

Operating System

Microsoft Windows 2000 Workstation or Server with Service Pack 2

Microsoft Windows Server®2003 Standard, Enterprise, or Web Edition

Microsoft Windows Server®2008 Standard, Enterprise, or Web Edition

Microsoft®Internet Explorer version 6.0 SP1 and lat er

Yes Yes

Firefox version 2.0 and lat er

Windows XP Professional with Service Pack 3

Windows Vista Business with Service Pack 1

Yes Yes

Local and Remote Configurationxxx | xxx45

Operating System

Red Hat Enterprise Linux®4 and 5 Standard, Enterprise or Web Edition (Smart card may not be supported by the operating system)

Sun Solaris®9 and 10 (Smart card may not be supported by the operating system)

Novell SUSE Linux Enterprise 10 and 11 (Smart card may not be supported by the operating system)

Ubuntu 8 Workstation (Smart card may not be supported by the operating system)

Browser

Microsoft®Internet Explorer version 6.0 SP1 and lat er

No Yes

Firefox version 2.0 and lat er

To log in to the switch OBWI:

1 Launch a web browser.

2 In the address field of the browser, enter the IP address or host name

assigned to the switch you wish to access. Use https://xxx.xx.xx.xx or https://hostname as the format.

NOTE: If using IPv6 mode, you must include square brackets around the IP address. Use https://[<ipaddress-] as the format.

46xxx | Local and Remote Configurationxxx

3 When the browser makes contact with the switch, enter your username and

password, then click Login. The switch OBWI will appear.

NOTE: The default username is Admin with no password.

To log in to the switch OBWI from outside a firewall, repeat the above procedure, entering the external IP address of the firewall instead.

NOTE: The RCS will attempt to detect if Java is already installed on your PC. If it is not, in order to use the on-board web interface, you will need to install it. You may also need to associate the JNLP file with Java WebStart.

NOTE: Using the on-board web interface requires using Java Runtime Environment (JRE) version 1.6.0_11 or higher.

NOTE: Once you have logged in to the on-board web interface, you will not have to log in again when launching new sessions unless you have logged out or your session has exceeded the inactivity timeout specified by the administrator.

Using the User Interfaces

After you have been authenticated, the user interface appears. You may view, access, and manage your switch, as well as specify system settings and change profile settings. The following figure shows the user interface window areas. Screen descriptions are provided in the following table.

Figure 3.1: User In terface Window

Local and Remote Configurationxxx | xxx47

Table 3.2: User Interface Descriptions

Number Descript ion

Top option bar: Use the top option bar to contact Technical

Support, view the software general information, or log out of an OBWI session.

Second option bar: Use this bar to print a web page, refresh the current web page or access the Help tool.

Version block: The firmware version of the product and the

username of the user currently logged in appears on the left side of the top option bar.

48xxx | Local and Remote Configurationxxx

Number Descript ion

Side navigation bar: Use the side navigation bar to select

the information to be displayed. You can use the side navigation bar to display windows in which you can specify settings or perform operations.

Navigation tabs: The selected tab displays the system information in the content area. Some tabs provide sub tabs that can be clicked to display and revise details within a category.

Content area: Use the content area to display or make changes to the switch OBWI system.

Launching a Session

NOTE: Java 1.6.0_11 or later is required to launch a session.

To launch a session:

1 From the side navigation bar, select Target List. A list of available devices

will appear.

2 The applicable action, KVM Session or Serial Session, will be displayed in

the Action column, and will depend on the target device that was selected to launch the session. If more than one action is available for a given target device, click the drop-down arrow and select the applicable action from the list.

If the target device is currently in use, you may be able to gain access by forcing a connection to the device if your preemption level is equal to or higher than the current user’s.

The RCS also allows serial sessions to Serial SIPs via an external Telnet or SSH application such as PuTTY. Telnet and SSH sessions are only used to connect to Serial SIPs and cannot be used to access or manage RCS or KVM target devices.

To launch a serial session from a Telnet or SSH application:

Local and Remote Configurationxxx | xxx49

1 Enter the RCS host IP address that the Serial SIP is connected to.

2 Enter <RCS-username>:<Serial-SIP-name>, for example, jsmith:router.

3 Enter the password for the RCS user.

NOTE: The Telnet feature default is disabled. To enable Telnet support, refer to "Configuring Serial Sessions" on page 77.

To switch to the active session from the local UI (local users only):

1 From the side navigation bar, select Local Session.

2 Select the Resume Active Session checkbox. The Video Viewer window will

appear.

Scan Mode

In Scan mode, the switch scans multiple target devices. The scanning order is determined by placement of the target device in the list. You can also configure the amount of time before the scan moves to the next target device in the sequence.

NOTE: The Scan button is disabled if you are connected via modem.

To add target devices to the Scan list:

1 From the side navigation bar, select Unit View - Target List to open the

Target Devices screen.

2 Select the checkboxes next to the names of the target devices you wish to

scan.

3 Click Scan.

To configure Scan Time:

1 From the side navigation bar, select Ports - Local Port UI to open the

Local Port UISettings screen.

2 Under the Scan Mode heading, enter an amount of time in seconds (from 3-

255) in the Scan Time field.

50xxx | Local and Remote Configurationxxx

3 Click Save.

Viewing System Information

You can view switch and target device information from the following screens in the user interface.

Table 3.3: System Information

Category Select This: To View This:

RCS name and type, and the

RCS

Unit View - RCS Tools

RCS tools (Maintenance, Diagnostics, Certificates and Trap MIB)

Target Device

Unit View - RCS Files

Unit View - RCS Properties - Identity

Unit View - RCS Properties - Location

Unit View - RCS Settings - Versions

Unit View - Target List

RCS Configuration, User Database, and Target Device

Part Number, Serial Number, and EID

Site, Department, and Location

Current Application and Boot versions

List of connected target devices, as well as the Name, Type, Status, and Action of each device

Click on a target device to view the following additional information: Name, Type, EID, available session option, and the connection path

Local and Remote Configurationxxx | xxx51

RCS Tools

From the Tools - Maintenance - Overview screen, you can view the appliance name and type. You can also perform basic appliance tasks.

Rebooting the RCS

To reboot the RCS:

1 From the side navigation bar, select the Unit View - RCS - Tools -

Maintenance - Overview tab to open the Unit Maintenance screen.

2 Click Reboot.

3 A dialog box appears, warning you that all active sessions will be

disconnected. Click OK.

NOTE: If you are using the local UI, the screen will be blank while the switch reboots. If you are using the remote OBWI, a message will appear to let you know that the interface is waiting on the appliance to complete the reboot.

Upgrading RCS Firmware

You can update your RCS with the latest firmware available.

After the Flash memory is reprogrammed with the upgrade, the switch performs a soft reset, which terminates all SIP sessions. A target device experiencing a SIP firmware update may not display, or may display as disconnected. The target device will appear normally when the Flash update is completed.

Attention: Disconnecting a SIP during a firmware update or cycling power to the target device will render the module inoperable and require the SIP to be returned to the factory for repair.

To upgrade the switch firmware:

1 From the side navigation bar, select the Unit View - RCS - Tools -

Maintenance - Upgrade tab to open the Upgrade RCS Firmware window.

2 Click Upgrade to open the Upgrade Appliance Firmware.

52xxx | Local and Remote Configurationxxx

3 Select one of the following methods from which to load the firmware

file:Filesystem, TFTP, FTP, or HTTP.

NOTE: The Filesystem option is only available on the remote OBWI.

4 If you selected Filesystem, select Browse to specify the location of the

firmware upgrade file.

-orIf you selected TFTP, enter the Server IP Address and Firmware File

you wish to load.

-orIf you selected FTP or HTTP, enter the Server IP Address and

Firmware File you wish to load, as well as the User Name and User Password.

5 Click Upgrade.

Saving and Restoring RCS Configurations and RCS User Databases

You may save the switch configuration to a file. The configuration file will contain information about the managed appliance. You may also save the local user database on the switch. After saving either file, you may also restore a previously saved configuration file or local user database file to the switch.

To save a managed appliance configuration or user database of a managed appliance:

1 From the side navigation bar, click the Unit View - RCS - Files tab.

2 Click either the RCS Configuration tab or the User Database tab, then

click the Save tab.

3 Select the file save method: Filesystem, TFTP, FTP, or HTTP PUT.

4 If you selected TFTP, enter the Server IP Address and Firmware Filename

you wish to load.

-or-

Local and Remote Configurationxxx | xxx53

If you selected FTP or HTTP, enter the Server IP Address, Username, User Password, and Firmware Filename you wish to load.

5 Enter an encryption password if you wish to encrypt the data before

download.

6 Click Download. The Save As dialog box will open.

7 Navigate to the desired location and enter a name for the file. Click Save.

To restore a managed appliance configuration or user database of a managed appliance:

1 From the side navigation bar, click the Unit View - RCS - Files tab.

2 Click either the RCS Configuration tab or the User Database tab, then

click the Restore tab.

3 Select the file save method: Filesystem, TFTP, FTP, or HTTP.

4 If you selected Filesystem, select Browse to specify the location of the

firmware upgrade file.

-orIf you selected TFTP, enter the Server IP Address and Firmware

Filename you wish to load.

-orIf you selected FTP or HTTP, enter the Server IP Address, User Name,

User Password, and Firmware Filename you wish to load.

5 Click Browse. Navigate to the desired location and select the file name.

Click Upload.

6 Enter the decryption password if the original file was encrypted.

7 After the success screen appears, reboot the managed appliance to enable

the restored configuration. See "Rebooting the RCS" on page 52.

To recover from a Flash update failure:

If after a Flash procedure, the RCS does not boot into the new firmware version, you may use the following steps to revert to the previous firmware version.

54xxx | Local and Remote Configurationxxx

1 Connect a serial cable to the SETUP port on the rear panel of the RCS.

2 Run a terminal program on the PC connected to the Setup port. The serial

port settings should be: 9600 baud, 8 data bits, 1 stop bit, no parity, and no flow control.

3 Turn on the RCS.

4 In the terminal program, when the prompt "Hit any key to stop autoboot"

appears, press any key. A menu will be displayed.

5 Enter <1> (Boot Alternate) and press <Enter>. The RCS will

automatically reboot to the previous firmware version.

6 After the RCS reboots, you can attempt the Flash upgrade.

Network Settings

NOTE: Only switch administrators can make changes to the network dialog box settings. Other users will have view only access.

From the side navigation bar, click Network to display the General, IPv4, and IPv6 tabs.

To configure general network settings:

1 Click the Network tab, then click the General tab to display the RCS

General Network Settings screen.

2 Select one of the following options from the LAN Speed drop-down menu:

Auto-Detect, 10 Mbps Half Duplex, 10 Mbps Full Duplex, 100 Mbps Half Duplex, 100 Mbps Full Duplex, or 1 Gbps Full Duplex.

NOTE: You must reboot if you change the Ethernet mode.

3 Select either Enabled or Disabled in the ICMP Ping Reply drop-down

menu.

4 Verify or modify the HTTP or HTTPS ports. The settings will default to

HTTP 80 and HTTPS 443.

5 Click Save.

Local and Remote Configurationxxx | xxx55

To configure IPv4 network settings:

1 Click the IPv4 tab to display the IPv4 Settings screen.

2 Click to fill or clear the Enable IPv4 checkbox.

3 Enter the desired information in the Address, Subnet, and Gateway fields.

IPv4 addresses are entered as the xxx.xxx.xxx.xxx dot notation.

4 Select either Enabled or Disabled from the DHCP drop-down menu.

NOTE: If you enable DHCP, any information that you enter in the Address, Subnet, and Gateway fields will be ignored.

5 Click Save.

To configure IPv6 network settings:

1 Click the IPv6 tab to display the IPv6 Settings screen.

2 Click to fill or clear the Enable IPv6 checkbox.

3 Enter the desired information in the Address, Subnet, and Prefix Length

fields. IPv6 addresses are entered as the FD00:172:12:0:0:0:0:33 or abbreviated FD00:172:12::33 hex notation.

4 Select either Enabled or Disabled from the DHCP drop-down menu

NOTE: If you enable DHCPv6, any information that you enter in the Address, Gateway, and Prefix length fields will be ignored.

5 Click Save.

DNSSettings

You can choose to either manually assign theDNS server or to use the addresses obtained using DHCP or DHCPv6.

To manually configure DNSsettings:

1 From the side navigation bar, select DNS to display the RCS DNS Settings

screen.

2 Select Manual, DHCP (if IPv4 is enabled) or DHCPv6 (if IPv6 is enabled).

56xxx | Local and Remote Configurationxxx

3 If you selected Manual, enter the DNS Server numbers in the Primary,

Secondary, and Tertiary fields.

4 Click Save.

NTP Settings

The switch must have access to the current time to verify that certificates have not expired. You can configure the switch to request time updates from the NTP. Refer to Configuring the Network Time Protocol (NTP) Settings in Chapter 5.

SNMP Settings

SNMP is a protocol used to communicate management information between network management applications and the switch. Other SNMP managers can communicate with your switch by accessing MIB-II. When you open the SNMP screen, the OBWI will retrieve the SNMP parameters from the unit.

From the SNMP screen, you can enter system information and community strings. You may also designate which stations can manage the switch as well as receive SNMP traps from the switch. If you select Enable SNMP, the unit will respond to SNMP requests over UDP port 161.

To configure general SNMP settings:

1 Click SNMP to open the SNMPscreen.

2 Click to enable the Enable SNMP checkbox to allow the switch to respond

to SNMP requests over UDP port 161.

3 Enter the system’s fully qualified domain name in the Name field, as well as

a node contact person in the Contact field.

4 Enter the Read, Write, and Trap community names. These specify the

community strings that must be used in SNMP actions. The Read and Write strings only apply to SNMP over UDP port 161 and act as passwords

Local and Remote Configurationxxx | xxx57

that protect access to the switch. The values can be up to 64 characters in length. These fields may not be left blank.

5 Type the address of up to four management workstations that are allowed to

manage this switch in the Allowable Managers fields. Alternatively, you may leave these fields blank to allow any station to manage the RCS.

6 Click Save.

Auditing Event Settings

An event is a notification sent by the switch to a management station indicating that something has occurred that may require further attention.

To enable individual events:

1 Click Auditing to open the Events screen.

2 Specify the events that will generate notifications by clicking the

appropriate checkboxes in the list.

-orSelect or clear the checkbox next to Event Name to select or deselect

the entire list.

3 Click Save.

Setting Event Destinations

You can configure audit events to be sent to SNMPtrap destinations and Syslog servers. The events enabled on the Events screen are sent to all the servers listed on the Event Destination screen.

1 Click Auditingand the Destinations tab to open the Event Destinations

screen.

2 Type the address of up to four management workstations to which this

switch will send events in the SNMP Trap Destination fields, as well as up to four Syslog servers.

58xxx | Local and Remote Configurationxxx

3 Click Save.

Ports - Configuring SIPs

From the switch, you can display a list of the attached SIPs, as well as the following information about each SIP: EID (electronic ID), Port, Status, Application, Interface Type, and USB Speed. You can click on one of the SIPs to view the following additional information: Switch Type, Boot Version, Application Version, Hardware Version, FPGA Version, Version Available, and Upgrade Status.

You can also perform the following tasks: delete offline SIPs, upgrade the SIP firmware, set the USB speed, or decommission the cables.

To delete offline SIPs:

1 From the side navigation bar, click Ports - SIPs to open the SIP screen.

2 Click Delete Offline.

Upgrading SIPs

The SIP Flash upgrade feature allows RCS Administrators to update the SIP with the latest firmware available. This update can be performed using the switch user interface or Avocent management software.

After the Flash memory is reprogrammed with the upgrade, the switch performs a soft reset, which terminates all SIP sessions. A target device experiencing a SIP firmware update may or may not display as disconnected. The target device will appear normally when the Flash update is completed.

If the RCS is configured to Auto-Upgrade SIPs, the SIPs will automatically update when the switch is updated. To update your switch firmware, see "RCS Tools" on page 52 or the Avocent management software Online Help. If issues occur during the normal upgrade process, SIPs may also be force-upgraded when needed.

NOTE: Check http://www.dell.com for firmware upgrade files.

Local and Remote Configurationxxx | xxx59

To change the SIP Auto-Upgrade feature:

1 From the side navigation bar, click Ports - SIPs to open the SIPs screen.

2 Select the checkbox(es) next to the SIP(s) that you wish to upgrade and

click Enable Auto-Upgrade.

Attention: Disconnecting a SIP during a firmware update or cycling power to

the target device will render the module inoperable and require the SIP to be returned to the factory for repair.

To upgrade the SIP firmware:

1 From the side navigation bar, click Ports - SIPs to open the SIPs screen.

2 Select the checkbox(es) next to the SIP(s) that you wish to modify.

3 Select Choose an operation and select Upgrade.

4 If the settings are correct, click Upgrade.

To set the USB Speed:

NOTE: This section only applies to the USB2 SIP.

1 From the side navigation bar, click Ports - SIPs to open the SIPs screen.

2 Select the checkbox(es) next to the SIP(s) that you wish to modify.

3 Select Choose an operation and select either Set USB 1.1 Speed or Set

USB 2.0 Speed.

Power Device Settings

NOTE: You must have Administrator privileges to change power control device settings.

NOTE: Refer to www.dellkvm.com for a list of supported PDUs.

From the RCS Power Devices screen, you can view a list of connected power devices, as well as the following information about each power device: Name, Port, Status, Version, Model, Buzzer, Alarm, and Temperature. You can also select a power device, then select Settings to view the following details about

60xxx | Local and Remote Configurationxxx

that power device: Name, Description, Status, Version, Sockets, Vendor Name, Model, and Input Feeds.

If a target device is connected to a power control device outlet, you can turn on, turn off or cycle (turn off, then turn on) the target device.

To turn on, turn off or power cycle a target device:

1 From the side navigation bar, click Ports - Power Devices to open the

Power Devices screen.

2 Click the name of the unit you wish to configure and select Outlet List.

3 Select the checkbox to the left of the outlet(s) that you wish to configure.

4 Click On, Off, or Cycle, as desired.

To delete offline power devices:

1 From the side navigation bar, click Ports - Power Devices to open the

Power Devices screen.

2 Click Delete Offline.

To change the minimum on time, off time or wake up state:

1 From the side navigation bar, click Ports - Power Devices to open the

Power Devices screen.

2 Click the name of the unit you wish to configure and select Outlets.

3 Click the outlet name that you wish to modify.

4 Use the drop-down windows to alter the desired settings and click Save.

Associated Target Servers and Power Outlets

In the OBWI Target List page, power control actions are selectable for a target with linked outlets. Selecting the Ports - Power Devices tabs, and then clicking on a device name will display the Device Settings, Device Firmware Upgrade, and Outlet List tabs. Click the Outlet List tab to display the outlets linked with a target device.

Local and Remote Configurationxxx | xxx61

In the following figure, the target device named Server2 has linked power outlets. Clicking on the drop-down menu arrow in the Action column shows the additional power actions available.

Figure 3.2: Target List

In the following figure, the target Unit Overview page for Server2 shows the Wall Outlet Power, where outlet 1 and outlet 9 from PDU 1 are linked to Server2.

Figure 3.3: Target Overview Server2

62xxx | Local and Remote Configurationxxx

Grouping Power Outlets

The outlets can be linked or associated with the target server for easier control. To group outlets (or outlets to servers), the first device to be named must use the Manual name field. The second and subsequent devices must use the Link to Target Device menu, and then select the target name for the first device from the drop down list.

Power actions performed on the Target List page are applied to all applicable outlets. Power control actions for specific power outlets of a target may be performed on the Unit Overview page. In the following figure, the target named Group2 is composed of power outlets 4 and 5 from PDU 1.

To group sockets 4 and 5:

1 Select outlet 4 to display the Power Devices Outlet Settings page.

2 Select Manual and enter Group2.

3 Click Save.

Local and Remote Configurationxxx | xxx63

4 Select outlet 5 to display the Power Devices Outlet Settings page.

5 Select Link to Target Device, select Group2 from the drop down menu.

6 Click Save. After returning to the Outlet List, outlets 4 and 5 will have the

same name.

Figure 3.4: Target Overview for Group2

Default Outlet Names

On the Power Devices page, the checkbox “Assign Default Names to Outlets” controls whether or not power outlets are given default names for a power device, as shown in the following figure. Only power outlets with names are listed on the Target page. Default assigned power outlet names may be removed by clearing the "Assign Default Names to Outlets" checkbox and saving. Power outlets without names are assigned default names by turning on “Assign Default Names to Outlets” and saving.

Figure 3.5: RCS Power Devices Page

64xxx | Local and Remote Configurationxxx

Assigning an Outlet Name

On the Power Device Outlet Settings page, three options are available for assigning the name of a outlet as shown in the following figure. The options are Manual Name assignment, Link to Target Device and Do Not Display as Target Device.

Figure 3.6: Power Device Outlet Settings Page

Local and Remote Configurationxxx | xxx65

• The Manual Name assignment gives a unique name to an outlet. The name must be unique for all the SIPs and power outlet names. An attempt to specify a manual name which is not unique will result in an error and the name will not be saved.

• The Link to Target List assignment links the outlet to another target name (either an outlet or SIP) for power control of the named target. When an outlet is linked to a SIP target name, typically the outlet physically provides power to the server attached to the SIP.

• The Do Not Display as Target Device option gives the outlet a blank name, which prevents it from being displayed on the Target List page. This option may be used for spare outlets to remove them from the Target List page.

Access Control Inheritance

When a power outlet name is changed by linking it to a target, the outlet inherits the access control already configured for that target name. When a SIP is added, if the name retrieved from the SIP matches the name of an existing

66xxx | Local and Remote Configurationxxx

target, the new SIP inherits the access control from that target. When a target device is renamed, all the SIPs and outlets of that target are renamed, and they carry forward the access control previously configured for the old target name.

Renaming of a Target Device

On the Target List - Overview page, the name for that target may be changed to any unique target name. The name must be unique for the set of all targets, including SIPs and power outlets. When a target is renamed, all outlets linked to that target are also given the new target name.

Prioritized Status of Target Devices

On the Target List page, a target with linked power outlets controls multiple devices. The Status value displayed for a target is chosen as the highest priority of all the status values of the devices. The following table shows the possible status values in priority order (highest to lowest) and the applicable target device types.

Table 3.4: Target Status Valu es

Status Value Applicable for: Stat us Descript ion

SIP

In Use x N/A A session is active

Path Blocked x N/A

Upgrading x N/A SIP is being upgraded

Turning On N/A x

Turning Off N/A x

Power Outlet

Path to Target is in use by another session

One or more outlets are turning on

One or more outlets are turning off

Local and Remote Configurationxxx | xxx67

Status Value Applicable for: Stat us Descript ion

SIP

No Power x N/A No power detected on SIP

Partial Power N/A x

Locked-Off N/A x

Turned Off N/A x

Locked-On N/A x

Idle x N/A

Turned On N/A x Outlets are turned on

Power Outlet

Target has outlets in both on and off states

One or more outlets are locked on

One or more outlets are turned off

One or more outlets are locked off

No session active; SIP has power

When a target device has multiple power outlets linked by name and they do not have a common power state, the RCS may consider the Locked-Off outlet status as Off, and the Locked-On outlet status as On. The following table lists the resulting Status values for combinations of two outlet status values.

Table 3.5: Multiple Outlet Status Values and Displayed Status

Outlet 1 Stat us

Off Off Off

Off On Partial Power

On On Powered On

68xxx | Local and Remote Configurationxxx

Outlet 2 Status

Resulting Status

Outlet 1 Stat us

Locked-On On Powered On

Locked-On Locked-On Locked-On

Locked-On Off Partial Power

Locked-Off On Partial Power

Locked-Off Locked-Off Locked-Off

Locked-Off Off Powered Off

Locked-On Locked-Off Partial Power

Outlet 2 Status

Resulting Status

Local Session Page on the Local Port

On the local port's Local Session page, when the target of the active session has power outlets linked, three power controls are displayed on the page under the Active session. The following figure illustrates the power controls displayed for an active local port session for a target named Server2.

Figure 3.7: Local Session Page With Power Controls

Local and Remote Configurationxxx | xxx69

Local Port UI Settings

To change how the local UI is invoked:

1 From the side navigation bar, select Ports - Local Port UI to open the

Local Port UI Settings screen.

2 Under the Invoke Local Port UI heading, select the checkbox next to one or

more of the listed methods.

3 Click Save.

You can turn on or turn off local port user interface authentication and choose a user access level. If you turn on local port user interface authentication, you will be required to log in to use the interface.

You can also select the keyboard language for the local port, scan mode time, enable/disable the local port password and select a user preemption level. The

70xxx | Local and Remote Configurationxxx

preemption level of users determines whether they may disconnect another user’s serial or KVM session with a target device. Preemption levels range from 1 - 4, with 4 being the highest level. For example, a user with a preemption level of 4 may preempt other level 4 users, as well as those with a level 1, 2, or 3 setting.

To change the Local Port User Authentication (Administrator only):

1 From the side navigation bar, select Ports - Local Port UI to open the

Local Port UI Settings screen.

2 Select or deselect the Disable Local Port User Authentication checkbox.

3 If Disable Local Port User Authentication is checked, select one of the

following options from the User Access Level drop-down menu:User, User Administrator, or RCS Administrator.

4 Click Save.

Modem Settings

From the RCS Modem Settings screen, you can configure several modem settings, as well as view the following modem settings:Local Address, Remote Address, Subnet Mask, and Gateway.

For information on connecting your switch to a modem, see "Connecting the RCS Hardware" on page 25.

To configure modem settings:

1 From the side navigation bar, select Ports - Modem to open the Modem

Settings screen.

2 Either enable or disable the Modem sessions can preempt digital sessions

checkbox.

3 Select an Authentication Timeout time from 30 to 300 seconds, and an

Inactivity Timeout time from 1 to 60 minutes.

4 Select Save.

Local and Remote Configurationxxx | xxx71

Setup Settings - Port Security

From the serial setup port, you can change the appliance network configuration, enable debug information, and reset the appliance.

To enable a password to restrict access the serial setup port:

1 From the side navigation bar, select RCS Settings - Ports - Setup to display

the Setup Port Settings page.

2 Click to enable the Enable Setup Port Security box.

3 Enter and confirm your password.

4 Click Save.

Sessions

From the Active Sessions screen, you can view a list of active sessions and the following information about each session: Target Device, Owner, Remote Host, Duration, and Type.

Configuring General Sessions

To configure general session settings:

1 From the side navigation bar, select Sessions - General. The General

Session Settings screen appears.

2 Select or deselect the Enable Inactivity Timeout checkbox.

3 In the Inactivity Timeout field, enter the amount of inactive time you want

to pass before the session closes (from 1 to 90 minutes).

4 In the Login Timeout field, enter the amount of inactive time you want to

pass before you must log in again (from 21 to 120 seconds).

5 Select or deselect the Enable Preemption Timeout checkbox.

72xxx | Local and Remote Configurationxxx

6 In the Preemption Timeout field, enter the amount of time (from 1 to 120

seconds) that a prompt will be displayed to inform you that your session is going to be preempted.

7 Select the applicable session sharing options (Enabled, Automatic,

Exclusive, or Stealth).

8 Select the Input Control Timeout from 1 to 50, with 1 representing one

tenth of a second.

9 Click Save.

Configuring KVM Sessions

To configure KVM session settings:

1 From the side navigation bar, select Sessions - KVM. The KVM Session

Settings screen appears.

2 Select an encryption level for keyboard and mouse signals (128-bit SSL

(ARCFOUR), DES, 3DES, or AES) and for video signals (128-bit SSL (ARCFOUR), DES, 3DES, AES, or None).

3 Select a language from the Keyboard drop-down menu.

4 If your hardware includes the USB2+CAC SIP, select the video resolution.

5 Click Save.

Configuring Local Virtual Media Sessions

To set virtual media options:

1 From the side navigation bar, select Sessions - Virtual Media to open the

Virtual Media Session Settings screen.

2 Either enable or disable the Virtual Media locked to KVM Sessions

checkbox.

3 Either enable or disable the Allow Reserved Sessions checkbox.

4 Select one of the following options from the Virtual Media Access Mode

from the drop-down menu: Read-Only or Read-Write.

Local and Remote Configurationxxx | xxx73

5 Select one of the Encryption Levels that you wish to be supported.

6 Click Save.

7 Select the checkbox next to each SIP for which you want to enable virtual

media and click Enable VM.

-orSelect the checkbox next to each SIP for which you want to disable

virtual media and click Disable VM.

Virtual Media Options

You can determine the behavior of the switch during a virtual media session using the options provided in the Virtual Media Session Settings screen. Table

3.4 outlines the options that can be set for virtual media sessions.

For information about using virtual media in a KVMsession, see "Virtual Media" on page 96.

Table 3.6: Virtu al Media Session Settings

Setting Description

The locking option specifies whether a virtual

media session is locked to the KVM session on Session Settings: Virtual Media locked to KVM Session

the target device. When locking is enabled

(default) and the KVM session is closed, the

virtual media session will also be closed. When

locking is disabled and the KVM session is

closed, the virtual media session will remain

active.

74xxx | Local and Remote Configurationxxx

Setting Description

Ensures that a virtual media connection can only

Session Settings:Allow Reserved Sessions

Drive Mappings: Virtual Media Access Mode

be accessed with your username and that no other user can create a KVM connection to that target device. When the associated KVM session is disconnected, the virtual media session may be disconnected according to the Locked setting in the Virtual Media dialog box.

You may set the access mode for mapped drives to read-only or read-write. When the access mode is read-only, the user will not be able to write data to the mapped drive on the client server. When the access mode is read-write, the user will be able to read and write data from/to the mapped drive. If the mapped drive is readonly by design (for example, a CD-ROM drive, DVD-ROM drive or ISO images), the configured read-write access mode will be ignored. Setting the read-only mode can be helpful when a readwrite drive such as a mass storage device or a USB removable media is mapped, and you wish to prevent the user from writing data to it.

Encryption Level

You can have one DVD drive and one mass storage device mapped concurrently. A CD drive, DVD drive, or ISO disk image file is mapped as a virtual CD/DVD drive.

You may configure encryption levels for virtual media sessions. The choices are: None (default), 128-bit SSL (ARCFOUR), DES, 3DES, and AES.

Local and Remote Configurationxxx | xxx75

Setting Description

Virtual Media Access per SIP:Enable VM/Disable VM

The Virtual Media Access per the SIP section lists

all virtual media SIPs. The list includes details

about each cable, including the option to enable

or disable virtual media for each cable.

Local Users

Local users can also determine the behavior of virtual media from the Local Session screen. In addition to connecting and disconnecting a virtual media session, you can configure the settings in the following table.

Table 3.7: Local Virtual Media Session Settings

Setting Description

Allows virtual media sessions to the first detected

CD ROM/

DVD ROM

Mass Storage

CD-ROM or DVD-ROM (read-only) drives. Enable this checkbox to establish a virtual media CD-ROM or DVD-ROM connection to a target device. Disable to end a virtual media CD-ROM or DVDROM connection to a target device.

Allows virtual media sessions to the first detected mass storage drive. Enable this checkbox to establish a virtual media mass storage connection to a target device. Disable to end a virtual media mass storage connection to a target device.

Ensures that a virtual media connection can only

Reserved

76xxx | Local and Remote Configurationxxx

be accessed with your username and that no other user can create a KVM connection to that target device.

Configuring Serial Sessions

To configure serial session settings:

1 From the side navigation bar, click Sessions - Serial to display the Serial

Session Settings screen.

2 Either enable or disable the Telnet Access Enabled checkbox.

3 Click Save.

Setting Up User Accounts

Managing Local Accounts

The switch OBWI provides local and login security through administratordefined user accounts. By selecting User Accounts on the side navigation bar, administrators may add and delete users, define user preemption, and access levels and change passwords.

Access Levels

When a user account is added, the user may be assigned to any of the following access levels: RCS Administrators, User Administrators, and Users.

Table 3.8: Allowed Operations by Access Level

Operation RCS Administrator User Administ rator Users

Configure interface system-level settings

Configure access rights Yes Yes No

Add, change and delete user accounts

Yes No No

Yes, for all access levels

Local and Remote Configurationxxx | xxx77

Yes, for Users and User Administrators only

Operation RCS Administrator User Administ rator Users

Change your own password

Access target device

Yes Yes Yes

Yes, all target devices

Yes, if allowed

To add a new user account (User Administrator or RCS Administrator only):

1 On the side navigation bar, select User Accounts - Local User Accounts to

open the Local User Accounts screen.

2 Click the Add button.

3 Enter the name and password of the new user in the blanks provided.

4 Select the access level for the new user.

5 Select any of the available target devices that you wish to assign to the user

account and click Add.

NOTE: User Administrators and RCS Administrators can access all target devices.

6 Click Save.

To delete a user account (User Administrator or RCS Administrator only):

1 On the side navigation bar, select User Accounts - Local Accounts to open

the Local User Accounts screen.

2 Click the checkbox to the left of each account that you wish to delete, then

click Delete.

To edit a user account (Administrator or active user only):

1 On the side navigation bar, select User Accounts - Local Accounts. The

Local User Accounts screen is displayed.

2 Click the name of the user you wish to edit. The user profile will appear.

78xxx | Local and Remote Configurationxxx

3 Fill out the user information on the screen, then click Save.

Avocent Management Software Device IP Addresses

You can contact and register an unmanaged switch with an Avocent management software server by specifying the IP address of the management software server.

To configure the server IP address:

1 On the side navigation bar, select User Accounts - Avocent. The Avocent

Management Software Settings screen is displayed.

2 Enter the server IP addresses that you want to contact. Up to four addresses

are allowed.

3 Use the scroll bar to select the desired retry interval.

4 To disassociate an RCS that has been registered with the server, click the

Disassociate button.

5 Click Save.

LDAP

The Dell 1082DS/2162DS/4322D RCS can authenticate and authorize users via a local database or by an external scalable distributed directory service using the Dell RCS software or OBWI with LDAP (Lightweight Directory Assistance Protocol) support. Refer to the LDAP section for additional information on configuring and using LDAP on the RCS.

Override Admin

Should a network failure occur, an account is provided that may be used regardless of the unit’s ability to authenticate against an LDAP server. Refer to Configure the Override Admin Account in Chapter 5.

Local and Remote Configurationxxx | xxx79

Active Sessions

From the Active Sessions screen, you can view a list of active sessions and the following information about each session: Target Device, Owner, Remote Host, Duration, and Type.

Closing a Session

To close a session:

1 From the side navigation bar, select Active Sessions to display the RCS

Active Sessions screen.

2 Click the checkbox next to the desired target device(s).

3 Click Disconnect.

NOTE: If there is an associated locked virtual media session, it will be disconnected.

To close a session (local users only):

1 From the side navigation bar, select Local Session.

2 Select the Disconnect Active Session checkbox.

80xxx | Local and Remote Configurationxxx

The Video Viewer Window

The Video Viewer is used to conduct a KVM session with the target devices attached to an switch using the OBWI. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window containing both the local and the target device cursors.

The switch OBWI software uses a Java-based program to display the Video Viewer window. The switch OBWI automatically downloads and installs the Video Viewer the first time it is opened.

NOTE: Java 1.6.0_11 or later is required to launch a session.

NOTE: The switch OBWI does not install the Java Resource Engine (JRE). The JRE is available as a free download from http://www.sun.com.

NOTE: The switch OBWI uses system memory to store and display images within Video Viewer windows. Each opened Video Viewer window requires additional system memory. An 8-bit color setting on the client server requires

1.4 MB of memory per Video Viewer window, a 16-bit color setting requires

2.4 MB and a 32-bit color setting requires 6.8 MB. If you attempt to open more Video Viewer windows than your system memory allows (usually four), you will receive an out-of-memory error and the requested Video Viewer window will not open.

If the device you are attempting to access is currently being viewed by another user, you will be prompted to preempt the other user if your preemption level is equal to or greater than the other user's preemption level. An RCS Administrator can also disconnect an active user via the Active Session page. For more information, see "Active Sessions" on page 80.

Figure 4.1: Video Viewer Window (normal windo w mode)

The Video Viewer Windowxxx | xxx81

Table 4.1: Video Viewer Description s

Number

Description

Title Bar: Displays the name of the target device being viewed. When

in Full Screen mode, the title bar disappears and the target device name appears between the menu and toolbar.

Thumbtack icon: Locks the display of the menu and toolbar so that it is visible at all times.

82xxx | The Video Viewer Windowxxx

Number

Description

Menu and toolbar: Enables you to access many of the features in the Video Viewer window. The menu and toolbar is in a show/hide state if the thumbtack has not been used. Place your cursor over the toolbar to display the menu and toolbar. Up to ten commands and/or macro group buttons can be displayed on the toolbar. By default, the Single Cursor Mode, Refresh, Automatic Video Adjust and Align Local Cursor buttons appear on the toolbar. For more information, see "Changing the Toolbar" on page 83 and "Macros" on page 104.

7 Display area: Accesses the server desktop.

Macro buttons: Commonly used keyboard sequences that can be sent to the target device.

Connection Status Indicator: Indicates the status of the user that is connected to the RCS for this server. The modes are exclusive, basic active connection, primary active sharing, secondary active sharing, passive sharing, stealth, and scanning.

Smart Card Status Indicators: Indicate whether or not a smart card is in the smart card reader. The Video Viewer screen smart card icon is greyed out and indicates that the smart card option is unavailable or disabled. The icon is green if the smart card is mapped.

Frame: Resizes the Video Viewer window by clicking and holding on the frame.

Changing the Toolbar

You can choose the amount of elapsed time before the toolbar hides in the Video Viewer window when it is in show/hide state (that is, not locked in place by the thumbtack).

To specify a toolbar hide time:

1 Select Tools - Session Options from the Video Viewer window menu.

The Video Viewer Windowxxx | xxx83

-orClick the Session Options button. The Session Options dialog box appears.

2 Click the Toolbar tab.

3 Use the arrow keys to specify the number of elapsed seconds prior to hiding

the toolbar.

4 Click OK to save your changes and close the dialog box.

Launching a Session

NOTE: When using a non-proxied connection, video performance over a slower network connection may be less than optimal. Since certain color settings (such as Grayscale) use less network bandwidth than others (such as Best Color), changing the color settings can increase video performance. For optimal video performance over a slower network connection, use a color setting such as Grayscale/Best Compression or Low Color/High Compression. See "Adjusting the View" on page 85 for more information.

NOTE: If a user connects to a target device with a higher screen resolution than the local computer, the Video Viewer window will display a portion of the target device screen, with scroll bars for viewing the remainder of the screen. The user may view the entire screen by adjusting the resolution on the target device, the local computer or both.

To launch a KVM session from the switch Explorer window:

1 Click on a device listed on the Target List screen to open the unit overview

window.

2 Click the KVM Session link to open the Video Viewer in a new window.

Session Time-out

A remote session can time-out when no activity occurs in a Session window for a specified time. The session time-out value can be configured in the RCS KVM Session Settings window. The specified time-out value will be used the next time the switch OBWI is accessed.

84xxx | The Video Viewer Windowxxx

To enable, disable, or configure the session time-out:

1 In the side menu, select Unit View - RCS - RCS Settings - Sessions -

General.

2 Select the desired setting for the Enable Activity Timeout box.

3 If necessary, select the time limit for the inactivity time-out.

4 Click Save.

Window Size

NOTE: The View - Scaling command is not available if the Video Viewer window is in Full Screen mode or to non-primary users of a shared session.

When the switch OBWI is used for the first time, any open Video Viewer windows display at a resolution of 1024 x 768 until the user changes the value. Each Video Viewer window can be set to a different resolution.

The switch OBWI automatically adjusts the display if the window size changes during a session as long as autoscaling is enabled. If the target device resolution changes any time during a session, the display adjusts automatically.

To change the Video Viewer window resolution:

1 Select the View - Scaling command.

2 Select the desired resolution.

Adjusting the View

Using menus or task buttons in the Video Viewer window, you can do the following:

• Align the mouse cursors.

• Refresh the screen.

The Video Viewer Windowxxx | xxx85

• Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to fit the desktop up to a size of 1600 x 1200 or 1680 x 1050 (widescreen). If the desktop has a higher resolution, the following occurs:

• The full-screen image is centered in the desktop, and the areas

surrounding the Video Viewer window are black.

• The menu and toolbar are locked so that they are visible at all times.

• Enable automatic, full or manual scaling of the session image:

• With full scaling, the desktop window remains fixed and the device

image scales to fit the window.

• With automatic scaling, the desktop window is sized to match the

resolution of the target device being viewed.

• With manual scaling, a drop-down menu of supported image scaling

resolutions is displayed.

• Change the color depth of the session image.

To align the mouse cursors:

Click the Align Local Cursor button in the Video Viewer window toolbar. The local cursor should align with the cursor on the remote device.

NOTE: If cursors drift out of alignment, turn off mouse acceleration in the attached device.

To refresh the screen, click the Refresh Image button in the Video Viewer window, or select View - Refresh from the Video Viewer window menu. The digitized video image is completely regenerated.

To enable Full Screen mode, click the Maximize button, or select View - Full Screen from the Video Viewer window menu. The desktop window disappears and only the accessed device desktop is visible. The screen resizes up to a maximum of 1600 x 1200 or 1680 x 1050 (widescreen). If the desktop has a higher resolution, then a black background surrounds the full screen image. The floating toolbar appears.

86xxx | The Video Viewer Windowxxx

To disable Full Screen mode, click the Full Screen Mode button on the floating toolbar to return to the desktop window.

To enable full scaling, select View - Scaling from the Video Viewer window menu and select Full Scale. The device image scales automatically to the resolution of the target device being viewed.

To enable manual scaling, select View - Scaling from the Video Viewer window menu. Choose the dimension to scale the window. The available manual scaling sizes will vary according to your system.

Refreshing the Image

Clicking the Refresh Image button in the Manual Video Adjust dialog box completely regenerates the digitized video image.

NOTE: You can also select View - Refresh from the Video Viewer window menu to refresh the image.

Video Settings

Additional Video Adjustment

Generally, the Video Viewer window automatic adjustment features optimize the video for the best possible view. However, users can fine-tune the video with the help of Dell Technical Support by selecting the Tools - Manual Video

Adjust command in the Video Viewer window menu or clicking the Manual Video Adjust button. This displays the Manual Video Adjust dialog box. Video

adjustment is a per target setting.

Users can also verify the level of packets per second required to support a static screen by observing the packet rate located in the lower left-hand corner of the dialog box.

To manually adjust the video quality of the window:

NOTE: The following video adjustments should be made only with the help of Dell Technical Support.

The Video Viewer Windowxxx | xxx87

1 Select Tools - Manual Video Adjust from the Video Viewer window menu.

-orClick the Manual Video Adjustbutton. The Manual Video Adjust dialog box appears.

Figure 4.2: Manual Video Ad just Dialog Box

Table 4.2: Descriptions for Figure 4.2

Number Description Number Description

1 Image Capture Width 9

2 Pixel Sampling/Fine Adjust 10 Refresh Image

88xxx | The Video Viewer Windowxxx

Image Capture Horizontal Position

11 Adjustment bar

Automatic Video Adjustment

Number Description Number Description

5 Contrast 13 Help

6 Brightness 14 Performance Monitor

7 Noise Threshold 15 Close button

8 Priority Threshold

Image Capture Vertical Position

12 Video Test Pattern

2 Click the icon corresponding to the feature you wish to adjust.

3 Move the Contrast slider bar and then fine-tune the setting by clicking the

Min (-) or Max (+) buttons to adjust the parameter for each icon pressed.

The adjustments display immediately in the Video Viewer window.

4 When finished, click Close to exit the Manual Video Adjust dialog box.

Target Video Settings

The Image Capture Width, Pixel Sampling/Fine Adjust, Image Capture Horizontal Position and Image Capture Vertical Position adjustments affect how the target video is captured and digitized. They are seldom changed.

The image capture parameters are automatically changed by the Automatic Adjustment function. A special image is required on the target in order to make accurate adjustments independently.

Automatic Video Adjustment

In most cases, you do not need to alter the Video Settings from the default settings. The system automatically adjusts and uses the optimal video parameters. The switch OBWI performs best when the video parameters are set such that no (0) video packets are transmitted for a static screen.

The Video Viewer Windowxxx | xxx89

You can easily adjust your video parameters to ideal settings by clicking on the Auto Adjust Video button in the Manual Video Adjust dialog box.

NOTE: You can also select Tools - Automatic Video Adjust from the Video Viewer window menu or click the Aut omatic Video Adjust toolbar icon to automatically adjust the video.

Video Test Pattern

Clicking the Video Test Pattern button in the Manual Video Adjust dialog box toggles a display of a video test pattern. Click the Video Test Pattern button again to toggle back to a normal video image.

Vendor-specific Video Settings

Video settings vary significantly among manufacturers. Dell maintains an online database of optimized video settings for various video cards, particularly Sunspecific ones. This information can be obtained from the Dell online knowledge base or by calling Dell technical support.

Color Settings

Adjusting Color Depth

The Dambrackas Video Compression® (DVC) algorithm enables users to adjust the number of viewable colors in a remote session window. You can choose to display more colors for the best fidelity or fewer colors to reduce the volume of data transferred on the network.

Video Viewer windows can be viewed using the Best Color Available (slower updates), Best Compression (fastest updates), a combination of Best Color and Best Compression or in Grayscale.

You can specify the color depths of individual ports and channels by selecting the View Color command in a remote session window. These settings are saved individually per channel.

90xxx | The Video Viewer Windowxxx

Dell KVM 4322DS User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Product Overview

Features and Benefits

Reduce Cable Bulk

Multiplatform Support

True Serial Capabilities

Local and Remote User Interfaces

Virtual Media and Smart Card-capable Switches

On-board Web Interface

Access the Switch Using a Standard TCP/IP Network

Encryption

Video

Flash Upgradeable

Tier Expansion

Avocent Management Software Plug-in

FIPS cryptographic module

Sample Configuration

Safety Precautions

General

LAN Options

Installation

RCS Quick Setup

Getting Started

Setting up Your Network

Rack Mounting the RCS

Rack Mounting Safety Considerations

Installing the Dell ReadyRails™ System

Installing the RCS

Connecting the RCS Hardware

Connecting a SIP

Adding a Tiered Switch

Cascading with Legacy Switches

Adding a PEM (Optional)

Configuring the Remote Console Switch

Setting up the Built-in Web Server

Connecting to the OBWI Through a Firewall

Verifying the Connections

Rear Panel Ethernet Connection LEDs

Rear Panel Power Status LEDs

Adjusting Mouse Settings on Target Devices

Local and Remote Configuration

Local User Interface (UI)

Filtering

OBWI

Using the User Interfaces

Launching a Session

Scan Mode

Viewing System Information

RCS Tools

Rebooting the RCS

Upgrading RCS Firmware

Saving and Restoring RCS Configurations and RCS User Databases

Network Settings

NTP Settings

SNMP Settings

Auditing Event Settings

Setting Event Destinations

Ports - Configuring SIPs

Upgrading SIPs

Power Device Settings

Associated Target Servers and Power Outlets

Grouping Power Outlets

Default Outlet Names

Assigning an Outlet Name

Local Session Page on the Local Port

Local Port UI Settings

Modem Settings

Setup Settings - Port Security

Sessions

Configuring General Sessions

Configuring KVM Sessions

Configuring Local Virtual Media Sessions

Configuring Serial Sessions

Setting Up User Accounts

Managing Local Accounts

Access Levels

Avocent Management Software Device IP Addresses