Dell ATG D620, KU762 User Manual

Dell™ Latitude™ ATG D620

Quick Reference Guide

Model PP18L
www.dell.com | support.dell.com
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the double-click the
system guides
).
User’s Guide
icon on your desktop or click
If you purchased a Dell™ n Series computer, any references in this document to Microsoft
User’s Guide
(depending on your operating system,
Start→ Help and Support Center
®
→ User and
Windows®
operating systems are not applicable.
NOTE: Some features may not be available for your computer or in certain countries.
____________________
Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Wi-Fi Catcher, ExpressCharge, Dell MediaDirect, and Latitude are trademarks of Dell Inc.; Intel and Pen ti um are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model PP18L
December 2006 P/N KU762 Rev. A00

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up Your Computer
About Your Computer
Front View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Left Side View Right Side View Back View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Bottom View
Using a Battery
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Battery Performance Checking the Battery Charge Charging the Battery Replacing the Battery Storing a Battery
Troubleshooting
Lockups and Software Problems Other Software Problems Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . . . . . . 14
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Contents 3
4 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media
may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For? Find It Here
• A diagnostic program for my computer
• Drivers for my computer
• My device documentation
• Notebook System Software (NSS)
Drivers and Utilities CD (also known as ResourceCD)
NOTE: The Drivers and Utilities CD may be optional and may
not ship with your computer.
Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers (see "Reinstalling Drivers and Utilities" in the computer’s online User’s Guide) or to run the Dell Diagnostics (see "Dell Diagnostics" in the online User’s Guide).
Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical­reference material for technicians or experienced users.
• How to set up my computer
• Basic troubleshooting information
• How to run the Dell Diagnostics
• How to remove and install parts
NOTE: Drivers and documentation updates can be found at
support.dell.com.
Quick Reference Guide
NOTE: This document may be optional and may not ship with
your computer.
NOTE: This document is available as a PDF at
support.dell.com.
Quick Reference Guide 5
What Are You Looking For? Find It Here
• Warranty information
Dell™ Product Information Guide
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
• How to remove and replace parts
• Specifications
• How to configure system settings
• How to troubleshoot and solve problems
• Service Tag and Express Service Code
• Microsoft Windows License Label
Dell Latitude™ User’s Guide
Microsoft Windows XP Help and Support Center
1
Click the
2
Click
Guides
3
Click the online
Start
button and click
Help and Support.
Dell User and System Guides
.
User’s Guide
for your computer.
and click
System
Service Tag and Microsoft® Windows® License
These labels are located on the bottom of your computer.
• Use the Service Tag to identify your computer when you
support.dell.com
use
or contact Dell for technical assistance. It is recommended that you keep a copy of the Service Tag in a secure location in case your computer is lost or stolen.
• Enter the Express Service Code to direct your call when contacting Dell.
6 Quick Reference Guide
What Are You Looking For? Find It Here
• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support
site.
• Community — Online discussion with other Dell customers
• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and order status, warranty, and repair information
• Service and support — Service call status and support history, service contract, online discussions with support
• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
• Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer
• Downloads — Certified drivers, patches, and software updates
• Notebook System Software (NSS) — If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™
3.5-inch USB floppy drives, Intel
®
processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
• Software upgrades and troubleshooting hints — Frequently asked questions, hot topics, and general health of your computing environment
To download Notebook System Software:
1
Go to
support.dell.com
segment, and enter your Service Tag.
2
Select
3
Click your operating system and search for the keyword
Notebook System Software
NOTE: The support.dell.com user interface may vary
depending on your selections.
Dell Support Utility
The Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the
icon in the taskbar. For more information, see "Accessing the Dell Support Utility" in the online computer.
, select your region or business
Drivers & Downloads
.
and click Go.
User’s Guide
for your
Quick Reference Guide 7
What Are You Looking For? Find It Here
• How to use Windows
• How to work with programs and files
• How to personalize my desktop
Windows Help and Support Center
1
Click the
2
Type a word or phrase that describes your problem and click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
• Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet
Dell QuickSet Help
To view
Dell QuickSet Help, right-click the icon in the
Microsoft
For more information on Dell QuickSet, see "Dell™ QuickSet Features" in your computer’s online User’s Guide.
• How to reinstall my operating system
Operating System CD
NOTE: The Operating System CD may be optional and may
not ship with your computer.
The operating system is already installed on your computer. To reinstall your operating system, use the optional Operating System CD (see "Reinstalling Microsoft Windows
Start
button and click
®
Windows® taskbar.
®
XP" in your online User’s Guide.)
Help and Support
After you reinstall your operating system, use the optional Drivers and Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer.
NOTE: The color of your CD
varies based on the operating system you ordered.
.
®
8 Quick Reference Guide

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
1
Unpack the accessories box.
2
Set aside the contents of the accessories box, which you will need to complete the setup of your computer.
The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered.
3
Connect the AC adapter to the AC adapter connector on the back of the computer and to the electrical outlet.
NOTE: You can connect the AC adapter without rotating the port cover downward.
1
1 AC adapter 2 port cover
4
Open the computer display and press the power button to turn on the computer (see "Front View" on
2
page 10).
NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards
or connect the computer to a docking device or other external device, such as a printer.
Quick Reference Guide 9

About Your Computer

NOTE: For additional information about the functions and use of the features identified in this section, see the
online User’s Guide for your computer.

Front View

1
15
14
13
12
11
10
9
2
3
4
5
8
1 display latch 2 display 3 power button 4 device status lights 5 keyboard 6 touch pad 7 fingerprint reader (optional) 8 speaker 9 touch pad/track stick buttons 10 track stick 11 keyboard status lights 12 volume control buttons 13 ambient light sensor
14 mute button 15 keyboard illumination lights
7
NOTE: Press <Fn> and the left-
arrow key to activate the sensor.
6
NOTE: Press <Fn> and the
right-arrow key to enable/disable the lights.
10 Quick Reference Guide

Left Side View

1 air vents 2 security cable slot 3 audio connectors (2) 4 infrared sensor 5 smart card slot (with blank) 6 wireless switch 7 Wi-Fi Catcher™ light 8 PC Card or ExpressCard
10 PC Card/ExpressCard
latch release

Right Side View

1 23456897 10
9 hard drive
slot
1 optical drive in
media bay
4 USB port cover
1 2 3 4
2 media-bay device latch
release
3 USB connectors (2)
Quick Reference Guide 11

Back View

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your
computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
1 2
1 network connector (RJ-45) 2 modem connector (RJ-11) 3 USB connectors (2) 4 serial connector 5 video connector 6 AC adapter connector 7 air vents 8 port cover
3
456 7
8
12 Quick Reference Guide

Bottom View

1 23
7
6
1 memory module cover 2 battery charge
4 battery-bay latch
releases (2)
7 hard drive

Using a Battery

gauge/health gauge
5 docking-device
connector
4
5
3 battery
6 air vents

Battery Performance

NOTE: For information about the Dell™ warranty for your computer, see the Product Information Guide or separate
paper warranty document that shipped with your computer.
For optimal computer performance and to help preserve BIOS settings, operate your Dell portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an
electrical outlet the first time you use the computer. For best results, operate the computer with the AC adapter until the battery is fully charged. To view battery charge status, click the Start buttonSettingsControl Panel Power OptionsPower Meter tab.
Quick Reference Guide 13
You can install an optional second battery in the media bay to significantly increase operating time. For additional information about using a second battery, see "Media Bay" in the online User’s Guide for your computer.
NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how
often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.
Battery operating time varies depending on operating conditions. Operating time is significantly reduced when you perform operations including, but not limited to, the following:
Using optical drives
Using wireless communications devices, PC Cards, ExpressCards, media memory cards, or USB devices
Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as complex 3D graphics applications
Running the computer in maximum performance mode (See "Configuring Power Management Settings" in the online
NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD.
User’s Guide
for your computer.)
You can check the battery charge (see "Checking the Battery Charge" on page 14) before you insert the battery into the computer. You can also set power management options to alert you when the battery charge is low
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only
with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
(see "Configuring Power Management Settings" in the online
User’s Guide
for your computer)
.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call
your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide.
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate,
disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.

Checking the Battery Charge

The Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and icon, the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge.
Dell™ QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, battery health, charge level, and charge completion time for the battery in your computer.
For more information about QuickSet, right-click the icon in the taskbar, and click Help.
14 Quick Reference Guide
Microsoft® Windows® Power Meter
The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double­click the icon on the taskbar.
If the computer is connected to an electrical outlet, a icon appears.
Charge Gauge
By either pressing once or pressing and holding the status button on the charge gauge on the battery, you can check:
Battery charge (check by pressing and
Battery health (check by pressing and
213
releasing
holding
the status button)
the status button)
1 battery 2 status button (for battery
charge status)
3 charge gauge (for battery
health)
The battery operating time is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity—or battery health. That is, a battery can show a status of "charged" but maintain a reduced charge capacity (health).
Check the Battery Charge
To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge.
Quick Reference Guide 15
Check the Battery Health
NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described
below or by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help.
To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. See "Battery" in your online User’s Guide for more information about the battery operating time.
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning.
Then connect the computer to an electrical outlet, or install a second battery in the media bay. If the battery runs completely out of power, hibernate mode begins automatically.
The battery status light on the hinge cover (at the lower-right corner of the display) flashes orange when the battery charge is low, and it is solid orange when the battery charge is critically low. Also, a pop-up window warns you when the battery charge is approximately 90 percent depleted. If two batteries are installed, the low-battery warning means that the combined charge of both batteries is approximately 90 percent depleted. The computer enters hibernate mode when the battery charge is at a critically low level.
You can change the settings for the battery alarms in QuickSet or the Power Options Properties window. See
"Configuring Power Management Settings" in the online
User’s Guide
for your computer.

Charging the Battery

NOTE: With Dell™ ExpressCharge™, the AC adapter charges a completely discharged battery in approximately
1 hour with the computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the computer as long as you like. The battery’s internal circuitry prevents the battery from overcharging.
NOTE: If you want to use Dell ExpressCharge with a 9-cell battery, you need to use it in conjunction with a 90-W
AC adapter.
When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.
The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery.
16 Quick Reference Guide

Replacing the Battery

CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the
electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any other external cables from the computer.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only
with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.
NOTICE: You must remove all external cables from the computer to avoid possible connector damage.
For information about replacing the second battery, if applicable, see "Media Bay" in your online User’s Guide.
To remove the battery:
1
If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
2
Ensure that the computer is turned off or in hibernate mode (see "Hibernate Mode" in your online
Guide
).
3
Turn the computer upside down, with the front of the computer facing away from you.
4
Slide the battery-bay latch release on the right side of the battery until it engages and locks.
5
Slide and hold the battery-bay latch release on the left side of the battery, grasp the battery by the battery tab, and slide the battery horizontally toward the front of the computer.
6
Lift to remove the battery from the bay.
User’s
3
1 battery 2 battery-bay latch release (2) 3 battery tab
To replace the battery, follow the removal procedure in reverse order.
1
2
Quick Reference Guide 17

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it (see "Charging the Battery" on page 16).

Troubleshooting

NOTE: For additional troubleshooting guidelines, see the online User’s Guide for your computer.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
The computer does not start up
ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
T
URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your
mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
A program stops responding or crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
E
ND THE PROGRAM —
1
Press <Ctrl><Shift><Del> simultaneously.
2
Click
Task Manager
3
Click the program that is no longer responding.
4
Click
End Task
CHECK THE SOFTWARE DOCUMENTATION If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft® Windows® operating system
RUN THE PROGRAM COMPATIBILITY WIZARD The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments.
1
Click the
Wizard
2
In the welcome screen, click
3
Follow the instructions on the screen.
Start
.
.
.
button, point to
Next
Programs→ Accessories
.
, and then click
Program Compatibility
18 Quick Reference Guide
A solid blue screen appears
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Other Software Problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING
INFORMATION
Ensure that the program is compatible with the operating system installed on your computer.
Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
Ensure that the program is installed and configured properly.
Verify that the device drivers do not conflict with the program.
If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY.
SE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS .
U S
AVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU. CAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive
S
pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.
UN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 19. If all tests run successfully, the error condition
R
is related to a software problem.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 18 and run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities CD (also known as the ResourceCD).
Quick Reference Guide 19
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" in your online
User’s Guide).
1
Shut down the computer.
2
If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
3
Connect the computer to an electrical outlet.
4
Diagnostics can be invoked one of two ways:
Turn on the computer. When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics
from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
®
Windows® desktop. Then shut down your computer and try again.
Press and hold the <Fn> key while turning on the computer.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the
Dell Diagnostics from the optional Drivers and Utilities CD.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.
During the assessment, answer any questions that appear.
If a failure is detected, the computer stops and beeps. To stop the assessment and restart the
computer, press <Esc>; to continue to the next test, press <y>; to retest the component that failed, press <r>.
If failures are detected during the Pre-boot System Assessment, write down the error code(s) and
contact Dell (see "Contacting Dell" in the online
If the Pre-boot System Assessment completes successfully, you receive the message
Diagnostic Utility Partition. Press any key to continue
5
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
Starting the Dell Diagnostics From the Drivers and Utilities CD
1
Insert the
2
Shut down and restart the computer.
Drivers and Utilities
CD.
User’s Guide
for your computer)
Booting Dell
.
.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots
according to the devices specified in the system setup program.
20 Quick Reference Guide
3
When the boot device list appears, highlight
4
Select the
5
Ty p e 1 to start the menu and press <Enter> to proceed.
6
Select
Boot from CD-ROM
option from the menu that appears and press <Enter>.
Run the 32 Bit Dell Diagnostics
CD/DVD/CD-RW Drive
and press <Enter>.
from the numbered list. If multiple versions are listed, select
the version appropriate for your computer.
7
When the Dell Diagnostics
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main Menu
appears, select the test you want to run.
Main Menu
screen appears, click the button for the option
you want.
Option Function
Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and
requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.
Extended Test Performs a thorough check of devices. This test typically takes 1 hour or more and
requires you to answer questions periodically.
Custom Test Tests a specific device. You can customize the tests you want to run.
Symptom Tree Lists the most common symptoms encountered and allows you to select a test
based on the symptom of the problem you are having.
2
If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see
Guide
for your computer
).
"Contacting Dell" in the online User’s
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
3
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab described in
the following table for more information.
Tab Function
Results Displays the results of the test and any error conditions encountered.
Errors Displays error conditions encountered, error codes, and the problem description.
Help Describes the test and may indicate requirements for running the test.
Quick Reference Guide 21
Tab Function
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from the system setup program, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
Parameters Allows you to customize the test by changing the test settings.
4
When the tests are completed, if you are running the Dell Diagnostics from the optional
Utilities
5
When the tests are complete, close the test screen to return to the Dell Diagnostics and restart the computer, close the
CD, remove the CD.
Main Menu
Main Menu
screen.
Drivers and
screen. To exit the
22 Quick Reference Guide

Index

B
battery
charge gauge, 15 charging, 16 light, 16 performance, 13 power meter, 15 removing, 17 second battery in media
bay, 14
storing, 18
C
computer
crashes, 18-19 stops responding, 18
D
Dell Support Utility, 7
diagnostics
about Dell Diagnostics, 5, 19 starting Dell Diagnostics, 20
documentation
End User License
Agreement, 6 ergonomics, 6 online, 7 Product Information Guide, 6 regulatory, 6 safety, 6
User’s Guide, 6 warranty, 6
drivers
reinstalling, 5
Drivers and Utilities CD, 5
E
End User License
Agreement, 6
ergonomics information, 6
ExpressCharge
9-cell battery, 16 about, 16
H
help
Dell Diagnostics, 19 Dell Support website, 7 finding information, 5 Help and Support Center, 8
K
keyboard illumination
lights, 10
L
labels
Microsoft Windows, 6 Service Tag, 6
M
Microsoft Windows label, 6
O
operating system
Operating System CD, 8 reinstalling, 8
P
port covers, 9, 11-12
problems
blue screen, 19 computer crashes, 18-19 computer does not start up, 18 computer stops responding, 18 lockups, 18 program crashes, 18 program stops responding, 18 software, 18-19
Product Information Guide, 6
Q
QuickSet, 8
Index 23
R
regulatory information, 6
S
safety instructions, 6
Service Tag, 6
software
problems, 19
support website, 7
T
troubleshooting
about, 18 Dell Diagnostics, 19 Help and Support Center, 8 See also problems
U
User’s Guide, 6
W
warranty information, 6
Windows XP
Help and Support Center, 8 Operating System CD, 8 reinstalling, 8
24 Index
Dell™ Latitude™ ATG D620

Guide de référence rapide

Modèle PP18L
www.dell.com | support.dell.com
Remarques, avis et précautions
REMARQUE : Une REMARQUE indique des informations importantes qui peuvent vous aider à mieux utiliser votre
ordinateur.
AVIS : Un AVIS vous avertit d’un risque de dommage matériel ou de perte de données et vous indique comment éviter le
problème.
PRÉCAUTION : Une PRÉCAUTION indique un risque potentiel de dommage matériel ou corporel, ou de mort.
Abréviations et sigles
Pour obtenir la liste complète des abréviations et des sigles, reportez-vous au système d'exploitation, vous devez double-cliquer sur l'icône bouton
Démarrer→ Centre d'aide et de support→ User and system guides
Guide d'utilisation
Guide d'utilisation
(selon votre
de votre bureau ou sur le
[Guides d'utilisation du système]).
Si vous avez acheté un ordinateur Dell™ série n, les références du présent document concernant les systèmes
®
d'exploitation Microsoft
REMARQUE : Certaines fonctions ne sont pas nécessairement disponibles sur votre ordinateur ou dans tous les pays.
Windows® ne sont pas applicables.
____________________
Les informations contenues dans ce document sont sujettes à modification sans préavis. © 2006 Dell Inc. Tous droits réservés.
La reproduction de ce document, de quelque manière que ce soit, sans l'autorisation écrite de Dell Inc. est strictement interdite.
Marques utilisées dans ce document : Dell, le logo DELL, Wi-Fi Catcher, ExpressCharge, Dell MediaDirect et Latitude sont des marques de Dell Inc. ; Intel et Pentium sont des marques déposées de Intel Corporation ; Microsoft et Windows sont des marques déposées de Microsoft Corporation.
D'autres marques et noms commerciaux peuvent être utilisés dans ce document pour faire référence aux entités se réclamant de ces marques et de ces noms ou à leurs produits. Dell Inc. rejette tout intérêt propriétaire dans les marques et les noms commerciaux autres que les siens.
Modèle PP18L
Décembre 2006 Réf. KU762 Rév. A00

Table des matières

Recherche d'informations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuration de votre ordinateur
À propos de votre ordinateur
Vue frontale Vue du côté gauche Vue du côté droit Vue arrière Vue de dessous
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Utilisation d'une batterie
Performances de la batterie Vérification de la charge de la batterie Chargement de la batterie Remplacement de la batterie Stockage de la batterie
Dépannage
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Blocages et problèmes logiciels Autres problèmes logiciels Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
. . . . . . . . . . . . . . . . . . . . . . . . 33
. . . . . . . . . . . . . . . . . . . . . . . . . . 34
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . 38
. . . . . . . . . . . . . . . . . . . . . . . . . 40
. . . . . . . . . . . . . . . . . . . . . . . . 41
. . . . . . . . . . . . . . . . . . . . . . . . . . . 42
. . . . . . . . . . . . . . . . . . . . . . 42
. . . . . . . . . . . . . . . . . . . . . . . . . 43
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Table des matières 27
28 Table des matières

Recherche d'informations

REMARQUE : Certaines fonctionnalités ou supports peuvent être optionnels et ne pas accompagner votre
ordinateur. Certaines fonctionnalités ou supports peuvent ne pas être disponibles dans certains pays.
REMARQUE : Il est possible que des informations supplémentaires soient fournies avec votre ordinateur.
Que recherchez-vous ? Cherchez ici
• Programme de diagnostic pour mon ordinateur
• Pilotes pour mon ordinateur
• Documentation concernant mon périphérique
• NSS (Notebook System Software)
• Comment configurer mon ordinateur
• Informations de dépannage de base
• Comment exécuter Dell Diagnostics
• Comment retirer et installer des pièces
CD Drivers and Utilities (également appelé ResourceCD)
REMARQUE : Il se peut que le CD Drivers and Utilities (Pilotes
et utilitaires) soit en option et qu'il ne soit pas fourni avec votre ordinateur.
La documentation et les pilotes sont déjà installés sur l'ordinateur. Vous pouvez utiliser le CD pour réinstaller les pilotes (reportez-vous à la section « Réinstallation des pilotes et utilitaires » du Guide d'utilisation en ligne de l'ordinateur) ou lancer Dell Diagnostics (reportez-vous à la section « Dell Diagnostics » du Guide d'utilisation en ligne).
Des fichiers « Lisez-moi » peuvent être inclus sur votre CD afin de fournir des informations de dernière minute concernant des modifications techniques apportées à votre système ou des informations de référence destinées aux techniciens ou aux utilisateurs expérimentés.
REMARQUE : Les dernières mises à jour des pilotes et de la
documentation se trouvent à l'adresse support.dell.com.
Guide de référence rapide
REMARQUE : Ce document peut être en option et n'est pas
obligatoirement expédié avec votre ordinateur.
REMARQUE : Ce document est disponible sous forme de PDF à
l'adresse support.dell.com.
Guide de référence rapide 29
Que recherchez-vous ? Cherchez ici
• Informations sur les garanties
Guide d'information sur le produit Dell™
• Termes et Conditions (États-Unis uniquement)
• Consignes de sécurité
• Informations sur les réglementations
• Informations relatives à l'ergonomie
• Contrat de licence pour utilisateur final
• Comment retirer et remplacer des pièces
• Caractéristiques
• Comment configurer les paramètres du système
• Comment déterminer et résoudre des problèmes
• Numéro de service et code de service express
• Étiquette de licence Microsoft Windows
Guide d'utilisation Dell Latitude™
Centre d'aide et de support de Microsoft Windows XP
1
Cliquez sur le bouton
2
Cliquez sur
Dell User and System Guides
d'utilisation du système de Dell), puis sur
Démarrer
, puis sur
Aide et support
(Guides
System Guides
.
(Guide du système).
3
Cliquez sur le
Guide d'utilisation
en ligne de votre
ordinateur.
Numéro de service et licence Microsoft® Windows
®
Ces étiquettes sont situées sur le dessous de votre ordinateur.
• Utilisez le numéro de service pour identifier votre ordinateur lorsque vous accédez au site Web
support.dell.com
ou lorsque vous contactez Dell pour obtenir une assistance technique. Il vous est recommandé de garder le numéro de service de votre ordinateur en lieu sûr en cas de perte ou de vol.
• Entrez le code de service express pour orienter votre appel lorsque vous contactez Dell.
30 Guide de référence rapide
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