Dell J740 User Manual

Dell™ Personal Inkjet Printer J740

Owner’s Manual

Look Inside For:

• Learning about your printer

• Understanding the software

• Maintenance and Troubleshooting

www.dell.com/supplies | support.dell.com

Order ink cartridges

Dell™ ink cartridges are available only through Dell. You can order ink cartridges online at www.dell.com/supplies or by phone.

USA 877-465-2968

(877-Ink2You)

Canada 877-501-4803 Mexico 001-800-210-7607 Puerto Rico 800-805-7545 UK 0870 907 4574 Ireland 1850 707 407 France 0825387247 Italy 800602705 Spain 902120385 Germany 0800 2873355 Austria 08 20 - 24 05 30 35 Netherlands 020 - 674 4881 Belgium 02.713 1590 Sweden 08 587 705 81 Norway 231622 64 Denmark 3287 5215 Finland 09 2533 1411 Switzerland 0848 801 888

Understanding your printer

The table on page iv describes each part.

Paper guide

Paper feed button

Paper exit tray

Paper support

Power button

Front cover

Power supply

USB cable

Understanding your printer iii

Use the: To:

Paper guide Make sure paper feeds correctly into the printer.

Paper support Load paper in the printer.

Power button Turn the printer on or off, or cancel a print job.

Front cover Open to change cartridges.

Paper exit tray Stack paper as it exits the printer.

Paper feed button Feed paper into the printer.

Power supply Supply power to the printer.

USB cable Connect your printer to a computer.

Accessing your User’s Guide

To access your User’s Guide: Click Start →Programs →Dell Printers → Dell Inkjet Printer J740 →View User’s Guide.

iv Understanding your printer

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your printer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.

Trademarks used in this text: Dell and DELL logo are trademarks of Dell Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names of their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

____________________

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Computer Corporation, One Dell Way, Round Rock, Texas, 78682, USA.

Notes, Notices, and Cautions v

Caution: SAFETY INFORMATION

Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage.

• Use only the power supply provided with this product or the manufacturer’s authorized replacement power supply.

• Connect the power cord to an electrical outlet that is near the product and easily accessible.

• Refer service or repairs, other than those described in the user documentation, to a professional

service person.

CAUTION: Do not set up this product or make any electrical or cabling connections, such as the

power supply cord, during a lightning storm.

www.dell.com/supplies | support.dell.com

vi Caution: SAFETY INFORMATION

Understanding your printer . . . . . . . . . . . . . . . . . . . . iii

Notes, Notices, and Cautions

. . . . . . . . . . . . . . . . . . . . v

Caution: SAFETY INFORMATION

1 Learning about your printer

Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . 2

Understanding the printer software

Print Properties Dell Printer Solution Center

. . . . . . . . . . . . . . . . . . . . . . . . . 2

. . . . . . . . . . . . . . . . . . . 3

Understanding the paper type sensor

2 Using the printer

Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Printing

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Basic printing Printing photos Printing envelopes Printing cards Printing banners

. . . . . . . . . . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . . . . . . 10

Printing mirror images and iron-on transfers Print transparencies Printing posters

. . . . . . . . . . . . . . . . . . . . . . . 11

. . . . . . . . . . . . . . . . . . . . . . . . . 11

Printing on both sides of the paper See more printing projects

. . . . . . . . . . . . . . . . . . . 12

. . . . . . . . . . . . . . . . . vi

. . . . . . . . . . . . . . . . 2

. . . . . . . . . . . . . . . 5

. . . . . . . . . . 10

. . . . . . . . . . . . . . . 11

Contents vii

Sharing printers . . . . . . . . . . . . . . . . . . . . . . . . 12

3 Maintenance

Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . 16

Replacing an ink cartridge

Aligning the ink cartridges

Cleaning the ink cartridge nozzles

4 Troubleshooting

Setup troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 20

General troubleshooting

Paper misfeeds or multiple sheets feed Envelopes do not feed properly Document does not print Printer is not communicating with computer

More troubleshooting

Error messages Removing and reinstalling the printer software

Other help sources

. . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . . . 20

. . . . . . . . . . . . . 20

. . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . 25

. . . . . . . . . . . . . . . . . . . . . . . . . 26

5 Regulatory notices

6 Appendix

viii Contents

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Limited Warranties and Return Policy

Limited Warranty for the U.S. "Total Satisfaction" Return Policy (U.S. Only)

. . . . . . . . . . . . . . 42

. . . . . . . . . . . . . . . . . 42

. . . . . . . . . . 45

Limited Warranty Terms for Canada . . . . . . . . . . . . . . 45

"Total Satisfaction" Return Policy (Canada Only)

. . . . . . . . . 48

One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

. . . . . . . . . . . . . . . . . . . . . . . . . 50

Dell Computer Corporation Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only)

. . . . . . . . . . . . . . . . 51

Dell Software License Agreement

. . . . . . . . . . . . . . . . . 52

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Contents ix

x Contents

SECTION 1

Learning about your printer

Setting up the printer Understanding the printer software Understanding the paper type sensor

Setting up the printer

If you have not already done so, follow the instructions on your setup diagram to install the hardware and software. For setup troubleshooting, see page 20.

Understanding the printer software

The printer software includes the:

• Print Properties—helps you adjust print settings.

NOTE: Print Properties is available from almost every application that prints.

• Dell Printer Solution Center—provides maintenance and troubleshooting help.

www.dell.com/supplies | support.dell.com

Print Properties

You can change your printer settings in Print Properties. To open Print Properties:

1 With your document open, click File →Print. 2 In the Print dialog box, click Properties, Preferences, Options, or Setup (depending

on your program or operating system). The Print Properties screen appears.

2 Learning about your printer

Dell Printer Solution Center

The Dell Printer Solution Center is a guide you can refer to for printer help and to check the current printer status.

To open the Dell Printer Solution Center, click Start →Programs → Dell Printers →Dell Inkjet Printer J740 →Dell Printer Solution Center.

The Dell Printer Solution Center appears.

Learning about your printer 3

The following table describes the Dell Printer Solution Center tabs.

From this tab: You can:

www.dell.com/supplies | support.dell.com

Printer Status (the tab that appears when you open the Dell Printer Solution Center)

• Check the current printer status.

• See what type of paper is in the printer.

• View ink levels.

How To • Receive information about basic features.

• Receive printing instructions.

• Receive project information.

• Search the electronic guide.

Troubleshooting • View tips for common printing problems.

• View recommended Help topics.

• View common troubleshooting topics.

• Search for more specific troubleshooting topics.

• Visit the support area online.

Maintenance • Learn how to install a new ink cartridge.

• View information about how to purchase new ink

cartridges.

• Print a test page.

• Clean the ink cartridge nozzles.

• Align the ink cartridges.

• Solve other problems.

• Visit the supplies area online.

NOTE: Some links will not work while a job is in

progress.

Contact Information • View information about ordering ink or supplies.

Advanced • Change printing status appearance options.

4 Learning about your printer

• View information about contacting Dell Customer Support.

• View a list of phone numbers.

• Visit the Dell Web site.

• View software version information.

Understanding the paper type sensor

Your printer has a paper type sensor that detects these paper types:

• Plain paper

• Coated paper

• Glossy/photo paper

• Transparencies

If you load one of these paper types, the printer detects the paper type and automatically adjusts the paper type settings and print resolution.

NOTE: Your printer cannot detect the paper size.

To choose the paper size:

1 With your document open, click File →Print. 2 In the Print dialog box, click Properties, Preferences, Options, or Setup (depending

on your program or operating system). The Print Properties screen appears.

3 Click the Paper Setup tab, and then select the paper size you are using. 4 Click OK.

The paper type sensor is on unless you turn it off. If you want to turn it off:

1 With your document open, click File →Print. 2 In the Print dialog box, click Properties, Preferences, Options, or Setup (depending

on your operating system). The Print Properties screen appears.

3 From the Paper Type section on the Quality/Copies tab, select Use my choice. 4 Click OK.

NOTE: To temporarily override the paper type sensor for a particular print job, specify a

paper type in the GUI (graphical user interface) under Specialty paper.

Learning about your printer 5

SECTION 2

Using the printer

Loading paper Printing

Loading paper

To load most types of paper:

1 Place the paper against the right side of the paper support with the print side facing

you and the top of the paper feeding into the paper support.

2 Squeeze and slide the paper guide to the left edge of the paper.

NOTE: Do not force paper into the printer.

NOTE: To avoid smearing ink, remove each transparency or photo from the paper exit tray

before the next one exits the printer. Transparencies and photos may require up to 15 minutes to dry.

Using the printer 7

To load other paper types, follow these guidelines.

Load up to: Make sure:

150 sheets of plain paper The paper is designed for use with inkjet printers.

www.dell.com/supplies | support.dell.com

10 envelopes

• The envelopes are loaded vertically against the right side of the paper support.

• The stamp location is in the upper left corner.

• The envelopes are designed for use with inkjet printers.

• You squeeze and slide the paper guide to the left edge of the

envelope.

25 sheets of labels The labels are designed for use with inkjet printers.

50 sheets of card stock • The card stock is designed for use with inkjet printers.

• The thickness does not exceed 0.025 inches.

10 greeting cards, index cards, postcards, or photo cards

50 sheets of coated, photo, or

The cards are loaded vertically against the right side of the paper support.

The glossy or coated side faces you.

glossy paper

10 transparencies • The transparencies are designed for use with inkjet printers.

• The rough side faces you.

100 sheets of custom size

paper

Your paper size fits within these dimensions:

Width

– 76 to 216 mm – 3.0 to 8.5 in.

Length

– 127 to 432 mm – 5.0 to 17.0 in.

10 iron-on transfers • You follow the loading instructions on the iron-on packaging.

20 sheets of banner paper The banner paper is designed for use with inkjet printers.

8 Using the printer

• The blank side faces you.

Before you begin printing, see the information below about how much paper the printer exit tray can hold.

The printer paper exit tray can hold:

• 150 sheets of paper • 10 envelopes

• 25 sheets of labels • 50 cards

• 1 transparency • 1 sheet of coated, photo, or glossy paper

NOTE: To avoid smearing ink, remove each transparency or photo from the paper exit tray

before the next one exits the printer. Transparencies and photos may require up to 15 minutes to dry.

Printing

Basic printing

1 Load paper. For help, see page 7. 2 With your document open, click File →Print. 3 To change the printer settings, click Properties, Options, Setup or Preferences

(depending on the program or operating system). The Print Properties dialog box appears.

4 On the three tabs along the left side of the Print Properties screen (Quality/Copies,

Paper Setup, and Print Layout), confirm the selections.

NOTE: To see details about a setting on the Quality/Copies, Paper Setup, or Print Layout

tabs, right-click the setting on the screen, and then select the What’s This? item.

Click OK or Print (depending on the program or operating system).

NOTE: If you are using plain A4 or letter size paper, and you want to print with normal

quality, you do not need to adjust the settings.

If you are using specialty media, follow the steps for your paper type.

Printing photos

1 Click Start →Programs →Dell Printers →Dell Inkjet Printer J740 →Dell Printer

Solution Center.

2 Click the How To tab. 3 From the Projects drop-down dialog box, select Photos. 4 Click View and follow the instructions to print your photograph.

Using the printer 9

www.dell.com/supplies | support.dell.com

NOTE: To prevent smudging, remove each photo as it exits the printer, and let it dry before

stacking.

Printing envelopes

1 Click Start →Programs →Dell Printers →Dell Inkjet Printer J740 →Dell Printer

Solution Center.

2 Click the How To tab. 3 From the Projects drop-down dialog box, select Envelopes. 4 Click View and follow the instructions to print your envelopes.

Printing cards

1 Click Start →Programs →Dell Printers →Dell Inkjet Printer J740 →Dell Printer

Solution Center.

2 Click the How To tab. 3 From the Projects drop-down dialog box, select Cards. 4 Click View and follow the instructions to print your cards.

Printing banners

1 Click Start →Programs →Dell Printers →Dell Inkjet Printer J740 →Dell Printer

Solution Center.

2 Click the How To tab. 3 From the Projects drop-down dialog box, select Banners. 4 Click View and follow the instructions to print your banner.

NOTE: Loading excess banner paper may cause a paper jam. For help, refer to the

Troubleshooting section in the

Printing mirror images and iron-on transfers

To print a mirror image of your original, or to personalize fabric with pictures, use the following steps.

NOTE: To create a fabric collage, you can repeat these steps using the same picture multiple

times or using many different pictures.

NOTE: To apply the transfer to a blanket, pillowcase, sheet set, T-shirt or another piece of

fabric, follow the instructions on the iron-on transfer package.

Click Start →Programs →Dell Printers →Dell Inkjet Printer J740 →Dell Printer Solution Center.

10 Using the printer

User’s Guide

2 Click the How To tab. 3 From the Projects drop-down dialog box, select Iron-on transfers. 4 Click View and follow the instructions to print your iron-on transfers.

Print transparencies

1 Click Start →Programs →Dell Printers →Dell Inkjet Printer J740 →Dell Printer

Solution Center.

2 Click the How To tab. 3 From the Projects drop-down dialog box, select Transparencies. 4 Click View and follow the instructions to print your transparencies.

NOTE: To prevent smudging, remove each transparency as it exits the printer, and let it dry

before stacking.

Printing posters

You can print a poster of an image that you want to enlarge and extend over multiple pages.

1 Load paper. For help, see page 7. 2 With your document open, click File →Print. 3 From the I Want To menu, select Make a poster or put many pages on a sheet. 4 Click Enlarge (Print a Poster). 5 Select the poster size you want to print. The number you select represents the

number of pages that make up the height and width of your poster.

6 Select Print Crop Marks if you want help cutting the edges of your paper. 7 Click the Select Pages to Print button to reprint any damaged poster pages without

having to print the entire poster. The pages that are not going to print have a circle and a bar symbol over the number

and are shaded. Select or clear each page by clicking it.

8 Click OK to close any printer software dialog boxes that are open. 9 Click Print to print your poster.

Printing on both sides of the paper

1 Load paper. For help, see page 7. 2 With your document open, click File →Print. 3 From the I Want To menu, click Print on both sides of the paper.

Using the printer 11

+ 47 hidden pages