NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start → Power → Shut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you nish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is
at and clean.
10
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal surface
to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
•Phillips screwdriver
•Plastic scribe
11
Screw list
The following table provides the list of screws that are used for securing dierent
components.
Table 1. Screw list
ComponentSecured toScrew typeQuantityScrew image
Base coverPalm-rest
assembly
M2.5x54
BatteryPalm-rest
assembly
BatteryKeyboard shieldM2x31
Hard-drive
assembly
Hard-drive
assembly
Hard-drive
bracket
Solid-state drive Keyboard shieldM2x31
I/O boardPalm-rest
FanKeyboard shieldM2x32
Wireless cardI/O boardM2x31
Power-adapter
port
USB Type-C
bracket
Palm-rest
assembly
Keyboard shieldM2x31
Hard driveM3x34
assembly
Palm-rest
assembly
System boardM2x31
M2x33
M2x32
M2x32
M2x31
12
ComponentSecured toScrew typeQuantityScrew image
USB Type-C
bracket
Palm-rest
assembly
M2x31
System boardPalm-rest
assembly
System boardKeyboard shieldM2x23
Display hingesPalm-rest
assembly
TouchpadPalm-rest
assembly
Keyboard shield Palm-rest
assembly
KeyboardPalm-rest
assembly
M2x21
M2.5x57
M2x24
M1.4x226
M1.2x1.58
13
After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before working
on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
14
Removing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Close the display and turn the computer over.
2 Loosen the six captive screws that secure the base cover to the palm-rest
assembly.
3 Remove the 4 screws (M2.5x5) that secure the base cover to the palm-rest
assembly.
www.dell.com/
15
4 Using a plastic scribe, pry and release the tabs on the base cover from the slots
on the palm-rest assembly.
5 Lift the base cover from the palm-rest assembly.
6 Disconnect the battery cable from the system board.
7 Press and hold the power button for 5 seconds to ground the system board.
16
Replacing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Connect the battery cable to the system board.
2 Align the tabs on the base cover with the slots on the palm-rest assembly and
snap the base cover into place.
3 Replace the four screws (M2.5x5) that secure the base cover to the palm-rest
assembly.
4 Tighten the six captive screws that secure the base cover to the palm-rest
assembly.
www.dell.com/
17
Removing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Using the pull tab, disconnect the battery cable from the system board.
2 Remove the four screws (M2x3) that secure the battery to the palm-rest
assembly and keyboard shield.
www.dell.com/
18
3 Lift the battery o the palm-rest assembly.
4 Turn the computer over, open the display, and press and hold the power button
for 15 seconds to ground the system board.
19
Replacing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Align the screw holes on the battery with the screw holes on the palm-rest
assembly and keyboard shield.
2 Replace the four screws (M2x3) that secure the battery to the palm-rest
assembly and keyboard shield.
3 Connect the battery cable to the system board.
Post-requisites
Replace the base cover.
www.dell.com/
20
Removing the hard drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is in sleep or on state.
Prerequisites
Remove the base cover.
Procedure
1 Using the pull-tab, disconnect the hard-drive cable from the system board.
2 Remove the three screws (M2x3) that secure the hard-drive assembly to the
palm-rest assembly and keyboard shield.
www.dell.com/
21
3 Lift the hard-drive assembly along with its cable o the palm-rest assembly.
4 Disconnect the interposer from the hard-drive assembly.
5 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard
drive.
22
6 Remove the hard-drive bracket o the hard drive.
23
Replacing the hard drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
Procedure
1 Align the screw holes on the hard-drive bracket with the screw holes on the hard
drive.
2 Replace the four screws (M3x3) that secure the hard-drive bracket to the hard
drive.
3 Connect the interposer to the hard-drive assembly.
4 Align the screw holes on the hard-drive assembly with the screw holes on the
palm-rest assembly and keyboard shield.
5 Replace the three screws (M2x3) that secure the hard-drive assembly to the
palm-rest assembly and keyboard shield.
6 Connect the hard-drive cable to the connector on the system board.
www.dell.com/
Post-requisites
Replace the base cover.
24
Removing the solid-state drive/
Intel Optane
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Locate the solid-state drive/Intel Optane memory on the system board.
www.dell.com/
25
2 Remove the screw (M2x3) that secures the solid-state drive/Intel Optane
memory to the keyboard shield.
3 Slide and remove the solid-state drive/Intel Optane memory from the solid-state
drive/Intel Optane memory slot.
26
Replacing the solid-state drive/
Intel Optane
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the
solid-state drive.
Procedure
1 Align the notch on the solid-state drive/Intel Optane memory with the tab on the
solid-state drive/Intel Optane memory slot.
2 Slide the solid-state drive/Intel Optane memory rmly into the solid-state drive/
Intel Optane memory slot at an angle.
3 Press the other end of the solid-state drive/Intel Optane memory and replace
the screw (M2x3) that secures the solid-state drive/Intel Optane memory to the
keyboard shield.
www.dell.com/
27
Post-requisites
Replace the base cover.
28
Removing the memory modules
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
Remove the base cover.
www.dell.com/
29
Procedure
1 Locate the memory module on the system board and lift the mylar that covers
the memory moedules.
2 Use your ngertips to carefully spread apart the securing-clips on each end of
the memory-module slot until the memory module pops up.
30
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