Inspiron 15 7000 Gaming
Service Manual
Computer Model: Inspiron 15-7577
Regulatory Model: P72F
Regulatory Type: P72F001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
© 2017-2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2018 - 06
Rev. A01
Contents
Before working inside your computer...........................12
Before you begin ....................................................................................12
Safety instructions..................................................................................12
Recommended tools............................................................................... 13
Screw list................................................................................................ 14
After working inside your computer............................. 16
Removing the base cover.............................................17
Procedure................................................................................................17
Replacing the base cover.............................................19
Procedure............................................................................................... 19
Removing the battery..................................................20
Prerequisites...........................................................................................20
Procedure...............................................................................................20
Replacing the battery..................................................22
Procedure...............................................................................................22
Post-requisites....................................................................................... 22
Removing the memory modules.................................. 23
Prerequisites...........................................................................................23
Procedure...............................................................................................24
3
Replacing the memory modules...................................25
Procedure...............................................................................................25
Post-requisites....................................................................................... 25
Removing the solid-state drive....................................26
Prerequisites...........................................................................................26
Procedure...............................................................................................26
Replacing the solid-state drive.................................... 28
Procedure...............................................................................................28
Post-requisites....................................................................................... 29
Removing the hard drive............................................. 30
Prerequisites...........................................................................................30
Procedure...............................................................................................30
Replacing the hard drive..............................................33
Procedure...............................................................................................33
Post-requisites....................................................................................... 33
Removing the coin-cell battery....................................34
Prerequisites...........................................................................................34
Procedure...............................................................................................34
Replacing the coin-cell battery....................................36
Procedure...............................................................................................36
Post-requisites....................................................................................... 36
Removing the wireless card......................................... 37
Prerequisites...........................................................................................37
Procedure...............................................................................................37
4
Replacing the wireless card......................................... 39
Procedure...............................................................................................39
Post-requisites....................................................................................... 40
Removing the rear cover..............................................41
Prerequisites........................................................................................... 41
Procedure............................................................................................... 41
Replacing the rear cover............................................. 43
Procedure...............................................................................................43
Post-requisites....................................................................................... 43
Removing the computer base......................................44
Prerequisites...........................................................................................44
Procedure...............................................................................................44
Replacing the computer base.......................................51
Procedure............................................................................................... 51
Post-requisites....................................................................................... 52
Removing the status-light board................................. 53
Prerequisites...........................................................................................53
Procedure...............................................................................................53
Replacing the status-light board................................. 55
Procedure.............................................................................................. 55
Post-requisites....................................................................................... 55
Removing the speakers...............................................56
Prerequisites.......................................................................................... 56
Procedure.............................................................................................. 56
5
Replacing the speakers............................................... 58
Procedure.............................................................................................. 58
Post-requisites....................................................................................... 58
Removing the system board........................................ 59
Prerequisites.......................................................................................... 59
Procedure.............................................................................................. 59
Replacing the system board........................................ 64
Procedure...............................................................................................64
Post-requisites....................................................................................... 65
Entering the Service Tag in the BIOS setup program..............................65
Removing the power-adapter port.............................. 66
Prerequisites.......................................................................................... 66
Procedure...............................................................................................67
Replacing the power-adapter port...............................68
Procedure...............................................................................................68
Post-requisites....................................................................................... 68
Removing the heat sink...............................................69
Prerequisites.......................................................................................... 69
Procedure.............................................................................................. 69
Replacing the heat sink............................................... 72
Procedure...............................................................................................72
Post-requisites........................................................................................72
Removing the fans.......................................................74
Prerequisites........................................................................................... 74
Procedure...............................................................................................75
6
Replacing the fans.......................................................77
Procedure...............................................................................................77
Post-requisites........................................................................................77
Removing the power-button board.............................. 78
Prerequisites...........................................................................................78
Procedure...............................................................................................78
Replacing the power-button board..............................80
Procedure.............................................................................................. 80
Post-requisites....................................................................................... 80
Removing the ngerprint-reader board........................81
Prerequisites........................................................................................... 81
Procedure............................................................................................... 81
Replacing the ngerprint-reader board........................83
Procedure...............................................................................................83
Post-requisites....................................................................................... 83
Removing the touchpad.............................................. 84
Prerequisites...........................................................................................84
Procedure...............................................................................................84
Replacing the touchpad.............................................. 86
Procedure...............................................................................................86
Post-requisites....................................................................................... 86
Removing the display assembly................................... 87
Prerequisites...........................................................................................87
Procedure...............................................................................................87
7
Replacing the display assembly....................................91
Procedure............................................................................................... 91
Post-requisites........................................................................................ 91
Removing the palm rest...............................................92
Prerequisites...........................................................................................92
Procedure...............................................................................................92
Replacing the palm rest...............................................94
Procedure...............................................................................................94
Post-requisites....................................................................................... 94
Removing the keyboard...............................................95
Prerequisites.......................................................................................... 95
Procedure.............................................................................................. 95
Replacing the keyboard...............................................99
Procedure.............................................................................................. 99
Post-requisites....................................................................................... 99
Folding the keyboard cables..................................................................100
Removing the display bezel........................................102
Prerequisites......................................................................................... 102
Procedure.............................................................................................102
Replacing the display bezel........................................ 104
Procedure.............................................................................................104
Post-requisites......................................................................................104
Removing the display hinges......................................105
Prerequisites.........................................................................................105
Procedure.............................................................................................105
8
Replacing the display hinges...................................... 107
Procedure............................................................................................. 107
Post-requisites...................................................................................... 107
Removing the display panel........................................108
Prerequisites......................................................................................... 108
Procedure.............................................................................................108
Replacing the display panel......................................... 111
Procedure...............................................................................................111
Post-requisites....................................................................................... 111
Removing the display cable........................................ 112
Prerequisites..........................................................................................112
Procedure..............................................................................................112
Replacing the display cable.........................................114
Procedure..............................................................................................114
Post-requisites.......................................................................................114
Removing the camera.................................................115
Prerequisites..........................................................................................115
Procedure..............................................................................................115
Replacing the camera................................................. 117
Procedure..............................................................................................117
Post-requisites.......................................................................................117
Removing the display back-cover and antenna
assembly.................................................................... 118
Prerequisites..........................................................................................118
Procedure..............................................................................................118
9
Replacing the display back-cover and antenna
assembly....................................................................120
Procedure.............................................................................................120
Post-requisites......................................................................................120
Downloading drivers................................................... 121
Downloading the audio driver................................................................ 121
Downloading the graphics driver............................................................121
Downloading the USB 3.0 driver........................................................... 122
Downloading the Wi-Fi driver................................................................122
Downloading the media-card reader driver............................................122
Downloading the chipset driver.............................................................123
Downloading the network driver........................................................... 124
System setup.............................................................125
Boot Sequence..................................................................................... 125
Navigation keys.....................................................................................125
BIOS overview......................................................................................126
Entering BIOS setup program............................................................... 126
System setup options............................................................................127
System and setup password................................................................. 134
Assigning a system password and setup password......................... 135
Deleting or changing an existing system setup password................135
Clearing CMOS settings................................................................. 136
Clearing forgotten passwords......................................................... 136
Troubleshooting..........................................................137
Flashing the BIOS..................................................................................137
Flashing BIOS (USB key).......................................................................137
Enhanced Pre-Boot System Assessment (ePSA) diagnostics............... 138
10
Running the ePSA Diagnostics........................................................138
System diagnostic lights....................................................................... 139
Flea power release.................................................................................141
Wi-Fi power cycle..................................................................................141
Dell Power Manager (DPM V3.0).......................................................... 141
Getting help and contacting Dell................................142
Self-help resources............................................................................... 142
Contacting Dell..................................................................................... 143
11
Before working inside your computer
NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start → Power → Shut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you nish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is
at and clean.
12
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due
to servicing that is not authorized by Dell is not covered by your warranty.
See the safety instructions that shipped with the product or at
www.dell.com/regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal
surface to dissipate static electricity, which could harm internal
components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
• Philips screwdriver #0
• Philips screwdriver #1
• Flat-head screwdriver
• Plastic scribe
13
Screw list
Table 1. Screw list
Component Secured to Screw type Quantity Screw
Battery Computer base M2.5x6 3
Solid-state drive Computer base M3x3 1
Hard-drive assembly Computer base M2.5x3+3 4
Hard-drive bracket Hard drive M3x3 4
Wireless card Wireless card bracket
and system board
Rear cover Computer base M2x2 4
Display-cable bracket Computer base M2x3 1
Computer base Palm-rest assembly M2.5x6 19
Computer base Palm-rest assembly M2x3 4
M2x3 1
image
Touchpad Palm-rest assembly M2x2 4
Fans Heat sink M2x1.4 5
Fans System board M2x3 4
14
Component Secured to Screw type Quantity Screw
Status-light board Computer base M2x3 1
Power-button board Palm-rest assembly M2x3 2
image
Power-adapter port
bracket
Fingerprint-reader
board bracket
USB Type-C port
bracket
System board Computer base M2.5x5 3
Keyboard bracket Palm-rest assembly M1.6x2.2 30
Heat-sink assembly System board M2x3 6
Display assembly Palm-rest assembly
Display hinges Display back-cover
Display panel Display back-cover
Computer base M2.5x5 2
Palm-rest assembly M2x2 2
System board M2.5x5 2
2
M2.5x5
M2.5x2.5 8
and antenna assembly
M2x2.5 4
and antenna assembly
15
After working inside your computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before
working on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
16
Removing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Loosen the captive screw that secures the base cover to the computer base.
2 Using your ngertips, gently pry the base cover to release the tabs from the
slots on the computer base.
3 Lift the base cover o the computer base.
www.dell.com/
17
4 Disconnect the battery cable from the system board.
18
Replacing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Connect the battery cable to the system board.
2 Slide the tabs on the base cover into the slots on the computer base and snap
the base cover into place.
3 Tighten the captive screw that secures the base cover to the computer base.
www.dell.com/
19
Removing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Remove the three screws (M2.5x6) that secure the battery to the computer
base.
www.dell.com/
20
2 Lift the battery at an angle o the computer base.
3 Turn the computer over, open the display, and press and hold the power button
for ve seconds to ground the system board.
21
Replacing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Slide the battery in the slot on the computer base and align the screw holes on
the battery with the screw holes on the computer base.
2 Replace the three screws (M2.5x6) that secure the battery to the computer
base.
Post-requisites
Replace the base cover.
www.dell.com/
22
Removing the memory modules
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
Remove the base cover.
www.dell.com/
23
Procedure
1 Locate the memory module on the system board.
NOTE: Depending on the conguration ordered, the computer may
have up to two memory modules.
2 Use your ngertips to carefully spread apart the securing-clips on each end of
the memory-module slot until the memory module pops up.
3 Remove the memory module from the memory-module slot.
24
Replacing the memory modules
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Align the notch on the memory module with the tab on the memory-module slot.
2 Slide the memory module rmly into the slot at an angle.
3 Press the memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module and
reinstall it.
www.dell.com/
Post-requisites
Replace the base cover.
25
Removing the solid-state drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the
solid-state drive.
CAUTION: To avoid data loss, do not remove the solid-state drive while the
computer is in sleep or on state.
Prerequisites
Remove the base cover.
Procedure
1 Remove the screw (M3x3) that secures the solid-state drive to the computer
base.
2 Slide the solid-state drive from the solid-state drive slot.
www.dell.com/
26
3 Peel the solid-state drive shield o the solid-state drive.
27
Replacing the solid-state drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Solid-state drives are fragile. Exercise care when handling the
solid-state drive.
Procedure
1 Place the solid-state drive on the slot on the computer base.
2 Align the notch on the solid-state drive with the tab on the solid-state drive slot
and slide the solid-state drive into the solid-state drive slot.
3 Press the other end of the solid-state drive to align the screw hole on the solid-
state drive with the screw hole on the computer base.
www.dell.com/
28
4 Replace the screw (M3x3) that secures the solid-state drive to the computer
base.
Post-requisites
Replace the base cover.
29
Removing the hard drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
CAUTION: To avoid data loss, do not remove the hard drive while the
computer is in sleep or on state.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
NOTE: The latch on the hard-drive locking connector is fragile. Pulling the
latch forcefully may damage the hard-drive locking connector. Exercise care
when handling the latch on the hard-drive locking connector.
www.dell.com/
1 Open the latch and disconnect the hard-drive cable from the system board.
2 Peel o the hard-drive cable from the computer base.
3 Remove the four screws (M2.5x3+3) that secure the hard-drive assembly to the
computer base.
30
4 Lift the hard-drive assembly, along with its cable, o the computer base.
5 Disconnect the interposer from the hard-drive assembly.
6 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard
drive.
31
7 Lift the hard-drive bracket o the hard drive.
32
Replacing the hard drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Hard drives are fragile. Exercise care when handling the hard
drive.
Procedure
1 Align the screw holes on the hard-drive bracket with the screw holes on the
hard drive.
2 Replace the four screws (M3x3) that secure the hard-drive bracket to the hard
drive.
3 Connect the interposer to the hard-drive assembly.
4 Align the screw holes on the hard-drive assembly with the screw holes on the
computer base.
5 Replace the four screws (M2.5x3+3) that secure the hard-drive assembly to the
computer base.
6 Adhere the hard-drive cable to the computer base.
7 Slide the hard-drive cable into the connector on the system board and close the
latch to secure the hard-drive cable.
www.dell.com/
Post-requisites
1 Replace the battery.
2 Replace the base cover.
33
Removing the coin-cell battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Removing the coin-cell battery resets the BIOS setup program’s
settings to default. It is recommended that you note the BIOS setup
program’s settings before removing the coin-cell battery.
Prerequisites
Remove the base cover.
Procedure
1 Disconnect the coin-cell battery cable from the system board.
www.dell.com/
34
2 Peel o the coin-cell battery from the battery socket on the computer base.
35
Replacing the coin-cell battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Adhere the coin-cell battery into the battery socket on the computer base.
2 Connect the coin-cell battery cable to the system board.
Post-requisites
Replace the base cover.
www.dell.com/
36
Removing the wireless card
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Locate the wireless card on the system board.
www.dell.com/
37
2 Remove the screw (M2x3) that secures the wireless-card bracket to the
wireless card and system board.
3 Remove the wireless-card bracket from the wireless card.
4 Disconnect the antenna cables from the wireless card.
5 Slide and remove the wireless card from the wireless-card slot.
38
Replacing the wireless card
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
CAUTION: To avoid damage to the wireless card, do not place any cables
under it.
1 Align the notch on the wireless card with the tab on the wireless-card slot and
slide the wireless card at an angle into the wireless-card slot.
2 Connect the antenna cables to the wireless card.
The following table provides the antenna-cable color scheme for the wireless
card supported by your computer.
Table 2. Antenna-cable color scheme
Connectors on the wireless card Antenna-cable color
Main (white triangle) White
www.dell.com/
Auxiliary (black triangle) Black
3 Align the screw hole on the wireless-card bracket with the screw hole on the
wireless card and the system board.
39
4 Replace the screw (M2x3) that secures the wireless-card bracket to the
wireless card and system board.
Post-requisites
Replace the base cover.
40
Removing the rear cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Remove the four screws (M2x2) that secure the rear cover to the computer
base.
2 Pry the rear cover starting from the center, to the left and then to the right.
www.dell.com/
41
3 Remove the rear cover from the computer base.
42
Replacing the rear cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Slide the tabs on the rear cover into the slots on the computer base and snap
the rear cover into place.
2 Align the screw holes on the rear cover with the screw holes on the computer
base.
3 Replace the four screws (M2x2) that secure the rear cover to the computer
base.
Post-requisites
Replace the base cover.
www.dell.com/
43
Removing the computer base
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the rear cover.
4 Remove the wireless card.
Procedure
1 Using pull tab, disconnect the camera cable from the system board.
2 Peel the camera cable o the computer base.
3 Remove the antenna cables from the routing guides on the computer base.
4 Remove the screw (M2x3) that secures the display-cable bracket to the
computer base.
5 Lift the display-cable bracket o the computer base.
6 Using the pull tab, disconnect the display cable from the system board.
www.dell.com/
44
7 Remove the display cable from the routing guides on the computer base and
peel the display cable o the computer base.
8 Open the latch and disconnect the power-button board cable from the system
board.
9 Open the latch and disconnect the keyboard-backlight cable from the system
board.
10 Open the latch and disconnect the touchpad cable from the system board.
11 Peel o the tape that secures the keyboard cable to the system board.
45
12 Open the latch and disconnect the keyboard cable from the system board.
13 Remove the 19 screws (M2.5x6) that secure the computer base to the palm-
rest assembly.
46
14 Remove the four screws (M2x3) that secure the computer base to the palm-
rest assembly.
15 Turn the computer over and open the display.
16 Using a plastic scribe, release the tabs on palm-rest assembly from the slots on
the computer base.
47
17 Lift the palm-rest assembly, along with the display assembly, o the computer
base.
48
18 After performing all the above steps, you are left with the computer-base
assembly.
19 Remove the coin-cell battery.
20 Remove the status-light board.
21 Remove the speakers.
22 Remove the system board.
49
23 Remove the power-adapter port.
50
Replacing the computer base
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Replace the speakers.
2 Replace the status-light board.
3 Replace the power-adapter port.
4 Replace the system board.
5 Align and place the palm-rest assembly on the computer base.
6 Press down the edges of the palm-rest assembly and snap it into place.
7 Close the display and turn the computer over.
8 Replace the four screws (M2x3) that secure the computer base to the palm-
rest assembly.
9 Replace the 19 screws (M2.5x6) that secure the computer base to the palm-
rest assembly.
10 Slide the keyboard cable into the connector on the system board and close the
latch to secure the cable.
11 Adhere the tape that secures the keyboard cable to the system board.
12 Slide the touchpad cable into the connector on the system board and close the
latch to secure the cable.
13 Slide the keyboard-backlight cable into the connector on the system board and
close the latch to secure the cable.
14 Slide the power-button board cable into the connector on the system board and
close the latch to secure the cable.
15 Adhere the display cable to the computer base and route the display cable
through the routing guides on the computer base.
16 Connect the display-cable to the system board.
www.dell.com/
51
17 Align and place the display-cable bracket on the computer base.
18 Replace the screw (M2x3) that secures the display-cable bracket to the
computer base.
19 Route the antenna cables through the routing guides on the computer base.
20 Adhere the camera cable to the computer base.
21 Connect the camera cable to the system board.
Post-requisites
1 Replace the wireless card.
2 Replace the rear cover.
3 Replace the battery.
4 Replace the base cover.
52
Removing the status-light board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the rear cover.
4 Follow the procedure from step 1 to step 18 in Removing the computer base.
Procedure
NOTE: The status-light board includes an LED indicator for power and
battery-status light/hard-drive activity light.
1 Open the latch and disconnect the status-light board cable from the status light
board.
2 Remove the screw (M2x3) that secures the status-light board to the computer
base.
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53
3 Lift the status-light board o the computer base.
54
Replacing the status-light board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Align the screw holes on the status-light board with the screw holes on the
computer base.
2 Replace the screw (M2x3) that secures the status-light board to the computer
base.
3 Slide the status-light board cable into the connector on the status-light board
and close the latch to secure the cable.
Post-requisites
1 Follow the procedure from step 5 to step 21 in Replacing the computer base.
2 Replace the rear cover.
3 Replace the battery.
4 Replace the base cover.
www.dell.com/
55
Removing the speakers
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the rear cover.
4 Follow the procedure from step 1 to step 18 in Removing the computer base.
Procedure
1 Disconnect the speaker cable from the system board.
2 Note the routing of the speaker cable and remove the speaker cable from the
routing guides on the computer base.
3 Note the position of the rubber grommets before lifting the speakers.
4 Lift the right speaker o the computer base.
5 Note the routing of the speaker cable and remove the speaker cable from the
routing guides on the computer base.
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6 Lift the left speaker o the computer base.
57
Replacing the speakers
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
NOTE: The rubber grommets may get pushed out while replacing the
speaker. Ensure that the rubber grommets are in their position after placing
the speaker on the system board.
1 Using the alignment posts, place the left speaker on the computer base.
2 Route the speaker cable through the routing guides on the computer base.
3 Using the alignment posts, place the right speaker on the computer base.
4 Route the speaker cable through the routing guides on the computer base.
5 Connect the speaker cable to the system board.
Post-requisites
www.dell.com/
1 Follow the procedure from step 5 to step 21 in Replacing the computer base.
2 Replace the rear cover.
3 Replace the battery.
4 Replace the base cover.
58
Removing the system board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
NOTE: Your computer’s Service Tag is stored in the system board. You must
enter the Service Tag in the BIOS setup program after you replace the
system board.
NOTE: Replacing the system board removes any changes you have made to
the BIOS using the BIOS setup program. You must make the appropriate
changes again after you replace the system board.
NOTE: Before disconnecting the cables from the system board, note the
location of the connectors so that you can reconnect the cables correctly
after you replace the system board.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the rear cover.
4 Follow the procedure from step 1 to step 18 in Removing the computer base.
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Procedure
1 Turn the computer base over.
2 Disconnect the coin-cell battery from the system board.
3 Open the latch and disconnect the hard-drive cable from the system board.
4 Open the latch and disconnect the status-light board cable from the system
board.
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5 Disconnect the power-adapter port cable from the system board.
6 Turn the computer base over.
7 Remove the two screws (M2.5x5) that secure the power-adapter port bracket
to the computer base.
8 Lift the power-adapter port bracket o the computer base.
9 Remove the two screws (M2.5x5) that secure the USB Type-C port bracket to
the system board.
10 Lift the USB Type-C port bracket o the system board.
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11 Disconnect the speaker cable from the system board.
12 Remove the four screws (M2x3) that secure the fans to the system board.
13 Remove the three screws (M2.5x5) that secure the system board to the
computer base.
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14 Gently release the ports on the system board from the slots on the computer
base and lift the system board o the computer base.
15 Turn the system board over.
62
16 Follow the procedure from step 5 to step 6 in Removing the heat sink.
63
Replacing the system board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
NOTE: Your computer’s Service Tag is stored in the system board. You must
enter the Service Tag in the BIOS setup program after you replace the
system board.
NOTE: Replacing the system board removes any changes you have made to
the BIOS using the BIOS setup program. You must make the appropriate
changes again after you replace the system board.
Procedure
1 Replace the heat sink.
2 Turn the system board over.
3 Slide the ports on the system board into the slots on the computer base and
align the screw holes on the system board with the screw holes on the
computer base.
4 Replace the four screws (M2x3) that secure the fans to the system board.
5 Replace the three screws (M2.5x5) that secure the system board to the
computer base.
6 Connect the speaker cable to the system board.
7 Align and place the USB Type-C port bracket on the system board.
8 Replace the two screws (M2.5x5) that secure the USB Type-C port bracket to
the computer base.
9 Align and place the power-adapter port bracket on the computer base.
10 Replace the two screws (M2.5x5) that secure the power-adapter port bracket
to the computer base.
11 Turn the computer base over.
12 Connect the power-adapter port cable to the system board.
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13 Slide the status-light board cable into the connector on the system board and
close the latch to secure the cable.
14 Slide the hard-drive cable into the connector on the system board and close the
latch to secure the cable.
15 Connect the coin-cell battery to the system board.
Post-requisites
1 Follow the procedure from step 5 to step 21 in Replacing the computer base.
2 Replace the rear cover.
3 Replace the battery.
4 Replace the base cover.
Entering the Service Tag in the BIOS setup program
1 Turn on or restart your computer.
2 Press F2 when the Dell logo is displayed to enter the BIOS setup program.
3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input
eld.
NOTE: Service tag is the alphanumeric identier located at the back side of
your computer.
65
Removing the power-adapter port
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the rear cover.
4 Remove the solid-state drive.
5 Remove the memory modules.
6 Remove the wireless card.
7 Remove the computer base.
8 Follow the procedure from step 1 to step 14 in Removing the system board
www.dell.com/
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Procedure
Lift the power-adapter port, along with its cable, o the computer base.
67
Replacing the power-adapter port
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
Place the power-adapter port into the slot on the computer base.
Post-requisites
1 Follow the procedure from step 3 to step 15 in Replacing the system board.
2 Replace the computer base.
3 Replace the wireless card.
4 Replace the memory modules.
5 Replace the solid-state drive.
6 Replace the rear cover.
7 Replace the battery.
8 Replace the base cover.
www.dell.com/
68
Removing the heat sink
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
WARNING: The heat sink may become hot during normal operation. Allow
sucient time for the heat sink to cool before you touch it.
CAUTION: For maximum cooling of the processor, do not touch the heat
transfer areas on the heat sink. The oils in your skin can reduce the heat
transfer capability of the thermal grease.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the coin-cell battery.
4 Remove the rear cover.
5 Remove the memory modules.
6 Remove the solid-state drive.
7 Remove the wireless card.
8 Remove the computer base.
www.dell.com/
Procedure
NOTE: The appearance of the heat-sink assembly on your computer may
dier from the image shown in this chapter.
1 Disconnect the left-fan cable from the system board.
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2 Disconnect the right-fan cable from the system board.
3 Follow the procedure from step 4 to step 6 in “Removing the fans”.
4 Turn the system board over.
5 In sequential order (indicated on the heat-sink assembly), remove the six screws
(M2x3) that secure the heat sink assembly to the system board.
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6 Lift the heat sink assembly o the system board.
71
Replacing the heat sink
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
CAUTION: Incorrect alignment of the heat sink can damage the system
board and processor.
NOTE: If either the system board or the heat sink is replaced, use the
thermal pad provided in the kit to ensure that thermal conductivity is
achieved.
Procedure
1 Align the screw holes on the heat-sink assembly with the screw holes on the
system board.
2 In sequential order (indicated on the heat-sink assembly), replace the six screws
(M2x3) that secure the heat-sink assembly to the system board.
3 Turn the system board over.
4 Follow the procedure from step 1 to step 3 in “Replacing the fans”.
5 Connect the right-fan cable.
6 Connect the left-fan cable.
www.dell.com/
Post-requisites
1 Replace the computer base.
2 Replace the wireless card.
3 Replace the solid-state drive.
4 Replace the memory modules.
5 Replace the rear cover.
6 Replace the coin-cell battery.
7 Replace the battery.
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8 Replace the base cover.
73
Removing the fans
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the rear cover.
4 Follow the procedure from step 1 to step 18 in Removing the computer base.
www.dell.com/
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Procedure
1 Remove the ve screws (M2x1.4) that secure the fans to the heat sink.
2 Turn the computer base over.
3 Disconnect the left-fan cable and right-fan cable from the system board.
4 Peel the tapes that secure the fans to the heat sink.
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5 Remove the four screws (M2x3) that secure the fan to the system board.
6 Lift the fans o the heat sink.
76
Replacing the fans
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Align and place the fans on the heat sink.
2 Replace the four screws (M2x3) that secure the fan to the system board.
3 Adhere the tape that secures the fans to the heat sink.
4 Connect the left-fan cable and the right-fan cable to the system board.
5 Turn the computer base over.
6 Replace the ve screws (M2x1.4) that secure the fans to the heat sink.
Post-requisites
1 Follow the procedure from step 5 to step 21 in Replacing the computer base.
2 Replace the rear cover.
3 Replace the battery.
4 Replace the base cover.
www.dell.com/
77
Removing the power-button board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the rear cover.
4 Remove the computer base.
5 Follow the procedure from step 1 to step 17 in Removing the computer base.
Procedure
1 Open the latch and disconnect the ngerprint-reader board cable from the
ngerprint-reader board.
2 Peel the power-button board cable from the palm-rest assembly.
3 Remove the two screws (M2x3) that secure the power-button board to the
palm-rest assembly.
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4 Lift the power-button board, along with the cable, o the palm-rest assembly.
79
Replacing the power-button board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Align the screw holes on the power-button board with the screw holes on the
palm-rest assembly.
2 Replace the two screws (M2x3) that secure the power-button board to the
palm-rest assembly.
3 Adhere the power-button board cable to the palm-rest assembly.
4 Slide the ngerprint-reader board cable into the connector on the ngerprint-
reader board and close the latch to secure the cable.
Post-requisites
www.dell.com/
1 Follow the procedure from step 5 to step 21 in Replacing the computer base.
2 Replace the rear cover.
3 Replace the battery.
4 Replace the base cover.
80
Removing the ngerprint-reader
board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the rear cover.
4 Remove the computer base.
5 Remove the power-button board.
Procedure
1 Remove the two screws (M2x2) that secure the ngerprint-reader board
bracket to the palm-rest assembly.
2 Lift the ngerprint-reader board bracket o the palm-rest assembly.
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81
3 Lift the ngerprint-reader board o the palm-rest assembly.
82
Replacing the ngerprint-reader
board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Align the ngerprint reader daughter-board on the palm-rest assembly.
2 Align the ngerprint reader daughter-board bracket on the palm-rest assembly.
3 Replace the two screws (M2x2) that secure the ngerprint reader daughter-
board to the palm-rest assembly.
Post-requisites
1 Replace the power-button board.
2 Replace the computer base.
3 Replace the rear cover.
4 Replace the battery.
5 Replace the base cover.
www.dell.com/
83
Removing the touchpad
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the rear cover.
4 Follow the procedure from step 1 to step 17 in Removing the computer base.
Procedure
1 Remove the four screws (M2x2) that secure the touchpad to the palm-rest
assembly.
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84
2 Slide and lift the touchpad, along with the cable, at an angle o the palm-rest
assembly.
85
Replacing the touchpad
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Slide the touchpad under the touchpad bracket.
NOTE: Ensure that the touchpad is aligned with the guides available on
the palm-rest assembly, and the gap on either sides of the touchpad is
equal.
2 Align the screw holes on the touchpad with the screw holes on the palm-rest
assembly.
3 Replace the four screws (M2x2) that secure the touchpad to the palm-rest
assembly.
Post-requisites
www.dell.com/
1 Follow the procedure from step 5 to step 21 in Replacing the computer base.
2 Replace the rear cover.
3 Replace the battery.
4 Replace the base cover.
86
Removing the display assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the rear cover.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 17 in Removing the computer base.
Procedure
1 Remove the two screws (M2.5x5) that secure the display hinges to the palm-
rest assembly.
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87
2 Open the display hinges at an angle of 90 degrees.
88
3 Lift the palm-rest assembly o the display assembly.
89
4 After performing the above steps, you will be left with the display assembly.
90
Replacing the display assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
1 Place the palm-rest assembly on the display assembly.
2 Close the display hinges at an angle of 90 degrees.
3 Replace the two screws (M2.5x5) that secure the display hinges to the palm-
rest assembly.
Post-requisites
1 Follow the procedure from step 5 to step 21 in Replacing the computer base.
2 Replace the wireless card.
3 Replace the rear cover.
4 Replace the battery.
5 Replace the base cover.
www.dell.com/
91
Removing the palm rest
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the rear cover.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 17 in Removing the computer base.
6 Remove the display assembly.
7 Remove the power-button board.
8 Remove the ngerprint-reader board.
9 Remove the touchpad.
10 Remove the keyboard.
www.dell.com/
Procedure
After performing the steps in prerequisites you are left with the palm-rest and
keyboard assembly.
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93
Replacing the palm rest
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
Place the palm rest on a at surface.
Post-requisites
1 Replace the keyboard.
2 Replace the touchpad.
3 Replace the ngerprint-reader board.
4 Replace the power-button board.
5 Replace the display assembly.
6 Follow the procedure from step 5 to step 21 in Replacing the computer base.
7 Replace the wireless card.
8 Replace the rear cover.
9 Replace the battery.
10 Replace the base cover.
www.dell.com/
94
Removing the keyboard
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the rear cover.
4 Remove the wireless card.
5 Follow the procedure from step 1 to step 17 in Removing the computer base.
6 Remove the display assembly.
Procedure
1 Open the latch and disconnect the power-adapter port cable o the palm-rest
assembly.
2 Peel the power-adapter port cable o the palm-rest assembly.
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95
3 Peel the tape that secures the keyboard bracket to the palm-rest assembly.
4 Remove the 30 screws (M1.6x2.2) that secure the keyboard bracket to the
palm-rest assembly.
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5 Lift the keyboard bracket o the palm-rest assembly.
97
6 Lift the keyboard, along with the cables, o the palm-rest assembly.
98
Replacing the keyboard
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
regulatory_compliance.
Procedure
NOTE: If you are installing a new keyboard, fold the cables the same way
they are folded on the old keyboard. For more information, see “Folding the
Keyboard Cables”.
1 Align and place the keyboard on the palm-rest assembly.
2 Align and place the keyboard bracket on the palm-rest assembly.
3 Replace the 30 screws (M1.6x2.2) that secure the keyboard bracket to the
palm-rest assembly.
4 Adhere the tape that secures the keyboard bracket to the palm-rest assembly.
5 Adhere the power-adapter port cable to the palm-rest assembly.
6 Connect the power-adapter port cable to the palm-rest assembly and close the
latch to secure the cable.
www.dell.com/
Post-requisites
1 Replace the display assembly.
2 Follow the procedure from step 5 to step 21 in Replacing the computer base.
3 Replace the wireless card.
4 Replace the rear cover.
5 Replace the battery.
6 Replace the base cover.
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Folding the keyboard cables
CAUTION: Do not apply excess pressure while folding the cables.
The cables on the keyboard are not folded when you receive a replacement keyboard.
Follow these instructions to fold the cables on the replacement keyboard the same
way they are folded on the old keyboard.
NOTE: Keyboard-backlight cable is present only on a backlit-keyboard.
1 Note the position to fold the new keyboard cable.
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