NOTE: The images in this document may differ from your computer
depending on the configuration you ordered.
Before you begin
1 Save and close all open files and exit all open applications.
2 Shut down your computer.
The shut-down instruction varies depending on the operating system
installed on your computer.
– Windows 10: Click or tap Start → Power → Shut down.
– Windows 8.1: On the Start screen, click or tap the power icon →
Shut down.
– Windows 7: Click or tap Start → Shut down.
NOTE: If you are using a different operating system, see the
documentation of your operating system for shut-down
instructions.
3 Disconnect your computer and all attached devices from their electrical
outlets.
4 Disconnect all cables such as telephone cables, network cables, and so
on, from your computer.
5 Disconnect all attached devices and peripherals, such as keyboard,
mouse, monitor, and so on, from your computer.
6 Remove any media card and optical disc from your computer, if
applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential
damage and ensure your personal safety.
12
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at
www.dell.com/regulatory_compliance.
WARNING: Disconnect all power sources before opening the
computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to
the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work
surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle
them by their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage
due to servicing that is not authorized by Dell is not covered by your
warranty. See the safety instructions that shipped with the product or
at www.dell.com/regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground
yourself by touching an unpainted metal surface, such as the metal at
the back of the computer. While you work, periodically touch an
unpainted metal surface to dissipate static electricity, which could
harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on
its pull tab, not on the cable itself. Some cables have connectors with
locking tabs or thumb-screws that you must disengage before
disconnecting the cable. When disconnecting cables, keep them
evenly aligned to avoid bending any connector pins. When connecting
cables, ensure that the ports and connectors are correctly oriented
and aligned.
CAUTION: Press and eject any installed card from the media-card
reader.
Recommended tools
The procedures in this document may require the following tools:
•Phillips screwdriver
13
•Plastic scribe
14
After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may
severely damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your
computer.
2 Connect any external devices, peripherals, or cables you removed before
working on your computer.
3 Replace any media cards, discs, or any other parts that you removed
before working on your computer.
4 Connect your computer and all attached devices to their electrical
outlets.
5 Turn on your computer.
15
Removing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
1 Close the display and turn the computer over.
2 Remove the screws that secure the base cover to the palm-rest
assembly.
www.dell.com/regulatory_compliance.
16
1base cover2screws (10)
3 Using a plastic scribe, pry the base cover off the palm-rest assembly.
1plastic scribe2base cover
3palm-rest assembly
17
Replacing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
1 Slide the tabs on the base cover into the slots on the palm-rest assembly
and snap the base cover into place.
2 Replace the screws that secure the base cover to the palm-rest assembly.
www.dell.com/regulatory_compliance.
18
Removing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Prerequisites
Remove the base cover.
Procedure
1 Disconnect the battery cable from the system board.
2 Remove the screws that secure the battery to the palm-rest assembly.
www.dell.com/regulatory_compliance.
19
3 Lift the battery along with the battery cable off the palm-rest assembly.
1battery cable2battery
3palm-rest assembly4screws (2)
4 Press and hold the power button for 5 seconds to ground the system
board.
20
Replacing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
1 Align the screw holes on the battery with the screw holes on the palm-
rest assembly.
2 Replace the screws that secure the battery to the palm-rest assembly.
3 Connect the battery cable to the system board.
Post-requisites
Replace the base cover.
www.dell.com/regulatory_compliance.
21
Removing the memory module
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Prerequisites
1 Remove the base cover.
2 Remove the battery.
www.dell.com/regulatory_compliance.
22
Procedure
1 Lift the Mylar to access the memory module.
1Mylar2memory module
2 Use your fingertips to carefully spread apart the securing-clips on each
end of the memory-module slot until the memory module pops up.
23
3 Remove the memory module from the memory-module slot.
24
1memory-module slot2securing clips (2)
3memory module
Replacing the memory module
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
1 Lift the Mylar to access the memory-module slot.
2 Align the notch on the memory module with the tab on the memory-
module slot.
www.dell.com/regulatory_compliance.
25
3 Slide the memory module firmly into the slot at an angle and press the
memory module down until it clicks into place.
NOTE: If you do not hear the click, remove the memory module
and reinstall it.
1memory-module slot2tab
3notch4memory module
Post-requisites
1 Replace the battery.
2 Replace the base cover.
26
Removing the solid-state drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
CAUTION: Solid-state drives are fragile. Exercise care when handling
the solid-state drive.
CAUTION: To avoid data loss, do not remove the solid-state drive
while the computer is in sleep or on state.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Remove the screw that secures the solid-state drive to the palm-rest
assembly.
www.dell.com/regulatory_compliance.
27
2 Remove the solid-state drive from the solid-state drive slot.
28
1palm-rest assembly2screw
3solid-state drive4solid-state drive slot
Replacing the solid-state drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
CAUTION: Solid-state drives are fragile. Exercise care when handling
the solid-state drive.
Procedure
1 Align the notch on the solid-state drive with the tab on the solid-state
drive slot.
2 Slide the solid-state drive firmly into the slot and align the screw hole on
the solid-state drive with the screw hole on the palm-rest assembly.
www.dell.com/regulatory_compliance.
29
3 Replace the screw that secures the solid-state drive to the palm-rest
assembly.
1palm-rest assembly2solid-state drive
3notch4tab
5solid-state drive slot6screw
Post-requisites
1 Replace the battery.
2 Replace the base cover.
30
Removing the coin-cell
battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at www.dell.com/regulatory_compliance.
CAUTION: Removing the coin-cell battery resets the BIOS setup
program’s settings to default. It is recommended that you note the
BIOS setup program’s settings before removing the coin-cell battery.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Disconnect the coin-cell battery cable from the I/O board.
31
2 Peel the coin-cell battery off the palm-rest assembly.
1coin-cell battery cable2coin-cell battery
3I/O board4palm-rest assembly
32
Replacing the coin-cell battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
1 Connect the coin-cell battery cable to the I/O board.
2 Adhere the coin-cell battery to the palm-rest assembly.
Post-requisites
1 Replace the battery.
2 Replace the base cover.
www.dell.com/regulatory_compliance.
33
Removing the wireless card
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Remove the screw that secures the wireless-card bracket to the wireless
card and the palm-rest assembly.
2 Remove the wireless-card bracket and disconnect the antenna cables
from the wireless card.
www.dell.com/regulatory_compliance.
34
3 Slide and remove the wireless card from the wireless-card slot.
1wireless-card bracket2screw
3antenna cables (2)4wireless-card slot
5wireless card
35
Replacing the wireless card
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
CAUTION: To avoid any damages to the wireless card, do not place
any cables under it.
1 Align the notch on the wireless card with the tab on the wireless-card
slot.
2 Insert the wireless card at an angle into the wireless-card slot.
3 Connect the antenna cables to the wireless card.
The following table provides the antenna-cable color scheme for the
wireless card supported by your computer.
Connectors on the wireless cardAntenna-cable color
Main (white triangle)White
www.dell.com/regulatory_compliance.
Auxiliary (black triangle)Black
4 Align the screw hole on the wireless-card bracket with the screw hole on
the wireless card and the palm-rest assembly.
36
5 Replace the screw that secures the wireless-card bracket to the wireless
4 Using a plastic scribe, pry up the speakers to release the tabs on the
speakers from the slots on the palm-rest assembly.
52
5 Lift the speakers along with its cable off the palm-rest assembly.
1plastic scribe2palm-rest assembly
3tabs (8)4speakers (2)
53
Replacing the speakers
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
1 Using the alignment posts, place the speakers in the slots on the palm-
rest assembly and snap the speakers into place.
2 Route the speaker cable through the routing guides on the palm-rest
assembly.
3 Adhere the tape that secures the speaker cable to the touch-pad bracket.
4 Connect the speaker cable to the system board.
Post-requisites
1 Replace the battery.
2 Replace the base cover.
www.dell.com/regulatory_compliance.
54
Removing the fan
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Disconnect the fan cable from the system board.
2 Remove the screws that secure the fan to the palm-rest assembly.
www.dell.com/regulatory_compliance.
55
3 Lift the fan along with its cable off the palm-rest assembly.
1fan cable2system board
56
3screws (2)4fan
5palm-rest assembly
Replacing the fan
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
1 Align the screw holes on the fan with the screw holes on the palm-rest
assembly.
2 Replace the screws that secure the fan to the palm-rest assembly.
3 Connect the fan cable to the system board.
Post-requisites
1 Replace the battery.
2 Replace the base cover.
www.dell.com/regulatory_compliance.
57
Removing the heat sink
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
WARNING: The heat sink may become hot during normal operation.
Allow sufficient time for the heat sink to cool before you touch it.
CAUTION: For maximum cooling of the processor, do not touch the
heat transfer areas on the heat sink. The oils in your skin can reduce
the heat transfer capability of the thermal grease.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 In sequential order (as indicated on the heat sink), loosen the captive
screws that secure the heat sink to the system board.
www.dell.com/regulatory_compliance.
58
2 Lift the heat sink off the system board.
1captive screws (4)2system board
3heat sink
59
Replacing the heat sink
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
CAUTION: Incorrect alignment of the heat sink can damage the
system board and processor.
NOTE: The original thermal grease can be reused if the original system
board and heat sink are reinstalled together. If either the system board
or the heat sink is replaced, use the thermal pad provided in the kit to
ensure that thermal conductivity is achieved.
Procedure
1 Align the screw holes on the heat sink with the screw holes on the
system board.
2 In sequential order (indicated on the heat sink), tighten the captive screws
that secure the heat sink to the system board.
Post-requisites
www.dell.com/regulatory_compliance.
1 Replace the battery.
2 Replace the base cover.
60
Removing the power-adapter
port
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Disconnect the power-adapter port cable from the system board.
2 Remove the screw that secures the power-adapter port to the palm-rest
assembly.
61
3 Lift the power-adapter port along with its cable off the palm-rest
assembly.
62
1screw2power-adapter port
3palm-rest assembly4power-adapter port cable
5system board
Replacing the power-adapter
port
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at www.dell.com/regulatory_compliance.
Procedure
1 Place the power-adapter port into the slot on the palm-rest assembly.
2 Align the screw hole on the power-adapter port with the screw hole on
the palm-rest assembly.
3 Replace the screw that secures the power-adapter port to the palm-rest
assembly.
4 Connect the power-adapter port cable to the system board.
Post-requisites
1 Replace the battery.
2 Replace the base cover.
63
Removing the power and
volume-buttons board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
Procedure
1 Disconnect the coin-cell battery cable from the I/O board.
2 Peel off the tape that secures the power and volume-buttons board cable
to the palm-rest assembly.
3 Disconnect the power and volume-buttons board cable from the I/O
board.
4 Remove the power and volume-buttons board cable from the routing
guides on the palm-rest assembly.
5 Remove the screw that secures the power and volume-buttons board to
the palm-rest assembly.
64
6 Lift the power and volume-buttons board along with its cable off the
palm-rest assembly.
1coin-cell battery cable2power and volume-
buttons board cable
3I/O board4routing guides
5power and volume-buttons
board
7palm-rest assembly
6screw
65
Replacing the power and
volume-buttons board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at www.dell.com/regulatory_compliance.
Procedure
1 Align the screw hole on the power and volume-buttons board with the
screw hole on the palm-rest assembly.
2 Replace the screw that secures the power and volume-buttons board to
the palm-rest assembly.
3 Route the power and volume-buttons board cable through the routing
guides on the palm-rest assembly.
4 Connect the power and volume-buttons board cable to the I/O board.
5 Adhere the tape that secures the power and volume-buttons board cable
to the palm-rest assembly.
6 Connect the coin-cell battery cable to the I/O board.
Post-requisites
1 Replace the battery.
2 Replace the base cover.
66
Removing the I/O board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the wireless card.
Procedure
1 Peel off the tape that secures the I/O-board cable to the I/O board.
2 Open the latch and disconnect the I/O-board cable from the I/O board.
www.dell.com/regulatory_compliance.
67
3 Disconnect the coin-cell battery cable and the power and volume-
buttons board cable from the I/O board.
1I/O-board cable2tape
3latch4I/O board
5coin-cell battery cable6power and volume-
buttons board cable
4 Remove the screws that secure the I/O board to the palm-rest assembly.
68
5 Lift the I/O board off the palm-rest assembly.
1screws (2)2I/O board
3palm-rest assembly
69
Replacing the I/O board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
1 Using the alignment posts, place the I/O board on the palm-rest
assembly.
2 Align the screw holes on the I/O board with the screw holes on the palm-
rest assembly.
3 Replace the screws that secure the I/O board to the palm-rest assembly.
4 Connect the power and volume-buttons board cable and the coin-cell
battery cable to the I/O board.
5 Slide the I/O-board cable into the connector on the I/O board and close
the latch to secure the cable.
6 Adhere the tape that secures the I/O-board cable to the I/O board.
Post-requisites
www.dell.com/regulatory_compliance.
1 Replace the wireless card.
2 Replace the battery.
3 Replace the base cover.
70
Removing the system board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
NOTE: Your computer’s Service Tag is stored in the system board. You
must enter the Service Tag in the BIOS setup program after you replace
the system board.
NOTE: Replacing the system board removes any changes you have
made to the BIOS using the BIOS setup program. You must make the
appropriate changes again after you replace the system board.
NOTE: Before disconnecting the cables from the system board, note the
location of the connectors so that you can reconnect the cables
correctly after you replace the system board.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the solid-state drive.
4 Remove the memory module.
5 Remove the heat sink.
www.dell.com/regulatory_compliance.
Procedure
1 Disconnect the fan cable and the power-adapter port cable from the
system board.
2 Peel off the pieces of tape that secure the display cable and touch-screen
board cable from their respective connectors.
71
3 Open the latches and disconnect the display cable and the touch-screen
board cable from the system board.
1fan cable2latches (2)
3display cable4touch-screen board cable
5power-adapter port cable6system board
4 Disconnect the speaker cable from the system board.
72
5 Open the latches and disconnect the keyboard cable and the I/O-board
cable from the system board.
1speaker cable2system board
3latches (2)4keyboard cable
5I/O-board cable
6 Remove the screws that secure the I/O bracket to the system board and
the palm-rest assembly.
7 Remove the screws that secure the system board to the palm-rest
assembly.
73
8 Lift the system board off the palm-rest assembly.
74
1screws (7)2I/O bracket
3system board4palm-rest assembly
Replacing the system board
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
NOTE: Your computer’s Service Tag is stored in the system board. You
must enter the Service Tag in the BIOS setup program after you replace
the system board.
NOTE: Replacing the system board removes any changes you have
made to the BIOS using the BIOS setup program. You must make the
appropriate changes again after you replace the system board.
Procedure
1 Align the screw holes on the system board with the screw holes on the
palm-rest assembly.
2 Replace the screws that secure the system board to the palm-rest
assembly.
3 Align the screw holes on the I/O bracket with the screw holes on the
system board and palm-rest assembly.
4 Replace the screws that secure the I/O bracket to the system board and
palm-rest assembly.
5 Connect the fan cable, power-adapter port cable, and speaker cable to
the system board.
6 Slide the keyboard cable and the I/O-board cable into their respective
connectors on the system board, and then close the latches to secure
the cables.
7 Slide the display cable and the touch-screen board cable into their
respective connectors on the system board, and then close the latches to
secure the cables.
8 Adhere the pieces of tape that secure the display cable and the touch-
screen board cable to their respective connectors on the system board.
www.dell.com/regulatory_compliance.
75
Post-requisites
1 Replace the heat sink.
2 Replace the solid-state drive.
3 Replace the memory module.
4 Replace the battery.
5 Replace the base cover.
Entering the Service Tag in the BIOS setup
program
1 Turn on or restart your computer.
2 Press F2 when the Dell logo is displayed to enter the BIOS setup program.
3 Navigate to the Main tab and enter the Service Tag in the Service Tag
Input field.
76
Removing the display
assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the wireless card.
4 Remove the solid-state drive.
5 Remove the memory module.
6 Remove the heat sink.
7 Remove the system board.
77
Procedure
1 Turn the computer over and open the display to 180-degree angle.
CAUTION: Place the computer on a soft and clean surface to avoid
scratching the display.
1palm-rest assembly2display assembly
2 Place the computer on a flat surface with the display facing down.
3 Remove the screws that secure the display assembly to the palm-rest
assembly.
78
4 Lift the display assembly off the palm-rest assembly.
1display assembly2screws (2)
3display hinges (2)4palm-rest assembly
79
Replacing the display assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
CAUTION: Place the computer on a soft and clean surface to avoid
scratching the display.
1 With the display facing down, align the screw holes on the display hinges
with the screw holes on the palm-rest assembly.
2 Replace the screws that secure the display assembly to the palm-rest
assembly.
3 Turn the computer over and close the display.
Post-requisites
1 Replace the system board.
2 Replace the heat sink.
3 Replace the solid-state drive.
4 Replace the memory module.
5 Replace the wireless card.
6 Replace the battery.
7 Replace the base cover.
www.dell.com/regulatory_compliance.
80
Removing the keyboard
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the memory module.
4 Remove the wireless card.
5 Remove the coin-cell battery.
6 Remove the solid-state drive.
7 Remove the fan.
8 Remove the heat sink.
9 Remove the I/O board.
10 Remove the system board.
11 Remove the display assembly.
www.dell.com/regulatory_compliance.
Procedure
1 Remove the screws that secure the keyboard bracket to the palm-rest
assembly.
81
2 Lift the keyboard bracket off the keyboard.
1screws (16)2keyboard bracket
3palm-rest assembly
3 Open the latches and disconnect the keyboard cable and keyboard-
backlight cable from the keyboard daughter-board.
4 Remove the screws that secure the keyboard assembly to the palm-rest
assembly.
82
5 Lift the keyboard along with its cables off the palm-rest assembly.
1screws (11)2keyboard
3keyboard cable4latch
5keyboard daughter-board6keyboard-backlight cable
83
Replacing the keyboard
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
1 Align the screw holes on the keyboard with the screw holes on the palm-
rest assembly.
2 Slide the keyboard cable and the keyboard-backlight cable into the
respective connectors and press down the latches to secure the cables.
3 Replace the screws that secure the keyboard to the palm-rest assembly.
4 Align the screw holes on the keyboard bracket with the screw holes on
the palm-rest assembly.
5 Replace the screws that secure the keyboard bracket to the palm-rest
assembly.
Post-requisites
www.dell.com/regulatory_compliance.
1 Replace the display assembly.
2 Replace the system board.
3 Replace the I/O board.
4 Replace the heat sink.
5 Replace the fan.
6 Replace the solid-state drive.
7 Replace the coin-cell battery.
8 Replace the wireless card.
9 Replace the memory module.
10 Replace the battery.
11 Replace the base cover.
84
Removing the palm rest
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the memory module.
4 Remove the wireless card.
5 Remove the coin-cell battery.
6 Remove the solid-state drive.
7 Remove the keyboard daughter-board.
8 Remove the status-light board.
9 Remove the touch pad.
10 Remove the speakers.
11 Remove the fan.
12 Remove the heat sink.
13 Remove the I/O board.
14 Remove the power and volume-buttons board.
15 Remove the power-adapter port.
16 Remove the system board.
17 Remove the display assembly.
18 Remove the keyboard.
www.dell.com/regulatory_compliance.
Procedure
After performing the steps in prerequisites, we are left with the palm rest.
85
1palm rest
86
Replacing the palm rest
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
Place the palm rest on a clean and flat surface.
Post-requisites
1 Replace the keyboard.
2 Replace the display assembly.
3 Replace the system board.
4 Replace the power-adapter port.
5 Replace the power and volume-buttons board.
6 Replace the I/O board.
7 Replace the heat sink.
8 Replace the fan.
9 Replace the speakers.
10 Replace the touch pad.
11 Replace the status-light board.
12 Replace the keyboard daughter-board.
13 Replace the solid-state drive.
14 Replace the coin-cell battery.
15 Replace the wireless card.
16 Replace the memory module.
17 Replace the battery.
18 Replace the base cover.
www.dell.com/regulatory_compliance.
87
Removing the display panel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the display assembly.
Procedure
1 Remove the display cable from inside the hinge covers.
www.dell.com/regulatory_compliance.
88
2 Using a plastic scribe, pry up the display-panel assembly to release the
tabs that secure display-panel assembly to the display back-cover and
antenna assembly.
1display-panel assembly2plastic scribe
3hinge covers (2)4display cable
5display back-cover and
antenna assembly
3 Remove the camera.
4 Remove the sensor board.
89
5 Remove the display cable.
After performing the preceding steps, we are left with the display panel.
1display panel
90
Replacing the display panel
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
CAUTION: Place the display panel on a soft and clean surface to avoid
scratching the display.
1 Place the display panel on a flat surface with the display facing down.
2 Replace the display cable.
3 Replace the sensor board.
4 Replace the camera.
5 Turn over the display-panel assembly.
6 Align the display-panel assembly with the display back-cover and
antenna assembly and gently snap the display-panel assembly into place.
Post-requisites
www.dell.com/regulatory_compliance.
1 Replace the display assembly.
2 Replace the battery.
3 Replace the base cover.
91
Removing the display cable
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the display assembly.
4 Follow the procedure from step 1 to step 2 in “Removing the display
panel”.
5 Remove the camera.
Procedure
1 Peel off the tape on the sensor-board connector.
www.dell.com/regulatory_compliance.
92
2 Open the latch and disconnect the sensor-board cable from the sensor
board.
1display panel2tape
3latch4sensor-board cable
3 Peel off the tape on the display-cable connector.
4 Open the latch and disconnect the display cable from the display panel.
5 Note the display cable routing and remove the display cable from the
routing guides on the display-panel assembly.
6 Peel off the tape that secures the display cable from the display-panel
assembly.
93
7 Lift the display cable off the display-panel assembly.
1tape2display-panel assembly
3latch4display cable
94
5tape
Replacing the display cable
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Procedure
1 Adhere the tape that secures the display cable to the display-panel
assembly.
2 Route the display cable through the routing guides on the display-panel
assembly.
3 Slide the display cable into the connector on the display panel and close
the latch to secure the cable.
4 Adhere the tape on the display-cable connector.
5 Slide the sensor-board cable into the connector on the sensor board and
close the latch to secure the cable.
6 Adhere the tape on the sensor-board connector.
Post-requisites
www.dell.com/regulatory_compliance.
1 Replace the camera.
2 Follow the procedure from step 5 to step 6 in “Replacing the display
panel”.
3 Replace the display assembly.
4 Replace the battery.
5 Replace the base cover.
95
Removing the display backcover and antenna assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at www.dell.com/regulatory_compliance.
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the display assembly.
4 Follow the procedure from step 1 to step 2 in “Removing the display
panel”.
Procedure
After performing the steps in prerequisites, we are left with the display backcover and antenna assembly.
96
1display back-cover and antenna
assembly
2antenna cables
97
Replacing the display backcover and antenna assembly
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at www.dell.com/regulatory_compliance.
Procedure
Place the display back-cover and antenna assembly on a flat surface.
Post-requisites
1 Follow the procedure from step 5 to step 6 in “Replacing the display
panel”.
2 Replace the display assembly.
3 Replace the battery.
4 Replace the base cover.
98
Removing the camera
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in
Before working inside your computer. After working inside your
computer, follow the instructions in After working inside your
computer. For more safety best practices, see the Regulatory
Compliance home page at
Prerequisites
1 Remove the base cover.
2 Remove the battery.
3 Remove the display assembly.
4 Follow the procedure from step 1 to step 2 in “Removing the display
panel”.
Procedure
CAUTION: Place the display-panel assembly on a soft and clean
surface to avoid scratching the display.
1 Place the display-panel assembly on a flat surface with the display facing
down.
2 Using a plastic scribe, pry the camera module off the display-panel
assembly.
www.dell.com/regulatory_compliance.
99
3 Turn the camera over and disconnect the display cable from the camera
module.
100
1camera module2plastic scribe
3display cable4display-panel assembly
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