About Your Computer
Setting Up Your Computer
Using Your Computer
Ports and Connectors
Network
Software and Applications
Restoring Your Operating System
Diagnostics and Troubleshooting
BIOS
Getting Help and Contacting Dell
References
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Dell™, the DELL logo, and Inspiron™ are trademarks of Dell Inc.; Intel
Intel Corporation in the U.S. and other countries; Microsoft
Microsoft Corporation in the United States and/or other countries; Bluetooth
under license; Blu-ray Disc™ is a trademark owned by the Blu-ray Disc Association (BDA) and licensed for use on discs and players; Other trademarks and
trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary
interest in trademarks and trade names other than its own.
®
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About TouchpadSystem Board
Touchpad GesturesProcessor
DisplayComputer Fan
About DisplayHeat Sink
3D DisplayThermal Grease
Wireless DisplayVideo Cards
Touchscreen DisplayTV Tuners
KeyboardSpeakers
About KeyboardWebcam
Backlit KeyboardExpressCards
Keyboard Connection TypesCommunication Devices
Related Information
Setting Up Your Computer
Using Your Computer
Software and Applications
Getting Help and Contacting Dell
Setting Up Your Computer
Setting Up Your LaptopAudio
Setting Up Your DesktopSetting Up 5.1 Audio
DisplaySetting Up 7.1 Audio
Setting Up Your DisplaySetting Up Printer
Setting Up 3D DisplaySetting Up Webcam
Setting Up Wireless DisplayInstalling Your USB Wireless Adapter
Digital Visual Interface Connector Cables
Related Information
About Your Computer
Network
Software and Applications
Getting Help and Contacting Dell
Using Your Computer
BatteryTouchpad
Charging Laptop BatteryUsing Your Touchpad
Improving Battery PerformanceTouchpad Gestures
KeyboardTouchscreen
Keyboard ShortcutsUsing Touchscreen Display
Customizing Your KeyboardUsing Touchscreen Gestures
Changing Keyboard Input Language
Using Numeric Keypad on a Laptop Computer
Related Information
About Your Computer
Setting Up Your Computer
Getting Help and Contacting Dell
Ports and Connectors
Audio Connectors
USB
Digital Visual Interface (DVI)
DisplayPort/Mini-DisplayPort
HDMI
eSATA Connector
S/PDIF
IEEE 1394
Related Information
About Your Computer
Setting Up Your Computer
Getting Help and Contacting Dell
Network
About Network
Setting Up Your Network
Setting Up LAN
Setting Up WLAN
Setting Up a Wired Internet Connection
Setting Up a Wireless Internet Connection
Related Information
Setting Up Your Computer
Ports and Connectors
Getting Help and Contacting Dell
Software and Applications
Dell StageComputrace
About Dell StageAbout Computrace
Customizing Dell StageEnabling Computrace
Dell DockGetting Help on Computrace
About Dell DockMy Dell Downloads
Personalize Dell DockDell Support Center
DellConnectSolution Station
About DellConnectDell QuickSet
Using DellConnectNVIDIA 3DTV Play
Restoring Your Operating System
Restoring Your Operating SystemSystem Recovery Media
System RestoreAbout System Recovery Media
About System RestoreRestoring Your Computer Using System Recovery Media
Starting System RestoreDell Factory Image Restore
Undoing System RestoreAbout Dell Factory Image Restore
Dell DataSafe Local BackupStarting Dell Factory Image Restore
About Dell DataSafe Local BackupOperating System Disc
Dell DataSafe Local Backup BasicAbout Operating System Disc
Dell DataSafe Local Backup ProfessionalReinstalling the Operating System Using the Operating System Disc
Related Information
Software and Applications
Diagnostics
BIOS
Troubleshooting
Getting Help and Contacting Dell
Diagnostics and Troubleshooting
DiagnosticsTroubleshooting
BIOS
System Setup (BIOS)
Entering System Setup (BIOS)
System Setup Screens
Changing the Boot Sequence for the Current Boot
Changing the Boot Sequence for Future Boots
Flashing the BIOS
Related Information
About Your Computer
Setting Up Your Computer
Ports and Connectors
Network
Software and Applications
Restoring Your Operating System
Diagnostics
Troubleshooting
Getting Help and Contacting Dell
References
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Getting Help and Contacting Dell
If you need information about Dell products or services, or if you experience problems using your computer, you can get help from one of the self-help
resources, or you can call Dell to get help from a Dell technician.
Self-Help Options
Access Windows Help and Support by clicking Start →Help and Support.
See www.microsoft.com for more information about your Microsoft Windows operating system.
You can learn about Dell product and services at the following websites:
www.dell.com
www.dell.com/ap (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American and Caribbean countries)
www.dell.ca (Canada only)
Dell Support website provides access to troubleshooting wizards, user manuals, technical help blogs, download Dell driver and software updates, and so on.
You can access Dell Support through the following websites and e-mail addresses:
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com (Asian/Pacific countries only)
Dell Marketing and Sales E-mail Addresses
apmarketing@dell.com (Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
Contacting Dell
Customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product
catalog.
Dell provides several online and telephone based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to www.dell.com/ContactDell.
2. Select your country or region.
3. Select the appropriate service or support link based on your requirement.
4. Choose the method of contacting Dell that is convenient for you.
Related Information
About Your Computer
Setting Up Your Computer
Ports and Connectors
Network
Software and Applications
Restoring Your Operating System
Diagnostics
BIOS
Troubleshooting
References
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References
Before Calling Dell
Computer Maintenance
Ergonomic Instructions for Desktops
Ergonomic Instructions for Laptops
Dell and the Environment
Regulatory Compliance
Migrations Tips
Power Management
Related Information
About Your Computer
Setting Up Your Computer
Ports and Connectors
Network
Software and Applications
Restoring Your Operating System
Diagnostics
BIOS
Troubleshooting
Getting Help and Contacting Dell
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AC Adapter
AC adapters are used to supply power to portable computers and certain desktop computers. AC adapters convert AC current to DC current for supplying to
computers. The Dell AC-adapter kit consists of the AC adapter and the power cable. The AC-adapter power rating (65 W, 90 W, and so on) depends on the
computer it is designed for, and the power cable varies based on the country where the AC adapter is shipped.
CAUTION: It is recommended to use only the AC adapter that shipped with your computer or a Dell-approved replacement AC adapter,
to avoid damaging your computer.
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About Storage Devices
Storage devices allow you to store data for later use. Storage devices can be internal or external. Most of the storage devices store data till you manually
delete the data. Examples of storage devices are hard drives, optical drives, USB memory keys, and so on.
The following table compares the most commonly used batteries.
3-cell battery6-cell battery9-cell battery
Low costModerate costHigh cost
Small in sizeLarge in sizeLarge in size
Low capacityModerate capacityHigh capacity
Low weightModerate weightHeavy
NOTE: When used under the same conditions, a low capacity battery will wear out faster than a moderate or high capacity battery because it has to
be charged more often.
Related Information
Improving the Battery Performance
Charging the Battery
Dell Knowledge Base Article: 405686
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Internal Storage Devices
Storage devices that are installed inside your computer are called internal storage devices. Generally, you cannot remove such devices when
the computer is powered on. The data stored on internal storage devices is generally stored till you manually delete it. Internal storage devices
include hard drives (HDD) and solid-state drives (SSD).
Hard Drives
An HDD contains magnetically coated platters that rotate on a motor-driven spindle, within a protective enclosure. Data is magnetically read from and
written to the platter by read/write heads that are present above the platters. The hard disk drive is the data center of your computer.
A typical HDD design consists of a spindle that holds flat circular disks called platters, onto which the data is recorded. The platters are made from a nonmagnetic material, usually aluminum alloy or glass, and are coated with a shallow layer of magnetic material, with an outer layer of carbon for protection.
Solid-State Drives
An SSD is a data storage device that uses solid-state (flash) memory to store data. SSDs contain no moving parts as data is stored in electrical circuits.
Compared to HDDs, SSDs are typically less susceptible to physical shock, are quieter, and have lower access time and latency. SSDs use the same interface
to connect to the computer as HDDs, making them compatible with most existing computers.
Related Information
Removable Storage
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Coin-Cell Battery
Coin-cell battery resides on the system board and provides power to the Complementary Metal Oxide Semiconductor (CMOS) chip while the computer is
turned off. The CMOS chip contains the time, date, and other configuration settings and the coin-cell battery helps preserve these settings while the
computer is switched off.
The coin-cell battery can last for several years. The factors that affect coin-cell battery life are type of system board, temperature, the time for which the
computer is powered off, and so on.
Related Information
System Board
Memory
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Removable Storage Devices
Removable storage devices that you can remove from your computer without turning the computer off are called removable storage devices. Commonly used
removal storage devices include:
Optical discs
Memory cards
Floppy disks/Zip disks
Magnetic tapes
Optical Discs
Some examples of optical discs are:
Blu-ray Disc — Blu-ray Disc (BD) was designed to supersede the DVD format. The standard physical medium is a 12 cm plastic optical disc, the same
size as DVDs and CDs. A Blu-ray Discs stores 25 GB (single layer) or 50 GB (dual layer).
DVD — A Digital Versatile Disc (DVD) stores data up to 4.7 GB (single layer) or 8.5 GB (dual layer).
CD — A Compact Disc (CD) stores data up to 800 MB.
Memory Cards
Memory cards, also referred to as flash cards, use flash memory to store digital information. They are re-writeable, fast, and retain data even when power
supply is cut off. Memory cards are commonly used in devices such as digital cameras, mobile phones, media players, gaming consoles, and so on.
Some common types of memory cards are:
Secure Digital (SD)/Secure Digital High Capacity (SDHC)
Memory Stick (MS)/Memory Stick Pro (MS Pro)
Extreme Digital (xD)
Multimedia Card (MMC)
Related Information
Internal Storage
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Memory Module
Memory modules are Printed Circuit Boards (PCB) with Random Access Memory (RAM) chips soldered on them. Memory modules provide RAM needed by your
computer. Based on the type of computer they are used in, memory modules are categorized as:
Dual In-line Memory Module (DIMM) — Used in desktop computers.
Small Outline Dual In-line Memory Module (SODIMM) — Smaller in size than DIMMs. Generally used in notebook computers, however, may also be
used in some compact desktops and all-in-one computers.
Related Information
Internal Storage
Removable Storage
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About Touchpad
A touchpad provides the functionality of a mouse to move the cursor, drag or move selected items, and right-click or left-click by tapping the surface. A
touchpad has a touch-sensitive surface that senses the motion and position of your finger(s) to a relative position on the computer screen. Touchpads are
available on laptop computers and some high-end keyboards.
Related Information
Touchpad Gestures
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System Board
A system board is a printed circuit board that forms the central part of computers. All other devices connect to the system board to be able to interact with
each other. The system board holds various controllers and connectors that help in exchange of data among various components of the computer.
Some important components of a system board are:
Processor socket(s) — Provides slot(s) to install processor(s).
Memory-module connector(s) — Provides slot(s) to install memory module(s).
Expansion card slot(s) — Provides slot(s) to install expansion card(s).
Chipset — Provides an interface between the processor's front-side bus, main memory, and peripheral buses.
Flash memory — Contains the system memory or BIOS program.
Power connectors — Provide power to the system board from the computer power supply.
Additionally, a system board may have integrated graphics, sound, and network capabilities.
The figure below lists the basic components of a desktop system board.
NOTE: Size, shape, and location of components may vary based on the type of system board and the computer it is designed for.
Processor
Video Cards
Memory Modules
Coin-Cell Battery
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Touchpad Gestures
NOTE: Some of the touchpad gestures may not be supported on your computer.
NOTE: You can change the touchpad gestures settings by double-clicking the touchpad icon in the notification area of your computer desktop.
Your computer may support Scroll, Zoom, Rotate, Flick, My Favorites, and Desktop gestures.
Scroll
Allows you to scroll through content. The scroll feature includes:
Pan — Allows you to move the focus on the selected object when the entire object is not visible.
Move two fingers in the desired direction to pan scroll the selected object.
Auto Scroll Vertical — Allows you to scroll up or down on the active window.
Move two fingers up or down at a fast pace to activate vertical auto scrolling. Tap on the touchpad to stop auto scrolling.
Auto Scroll Horizontal — Allows you to scroll left or right on the active window.
Move two fingers to your left or right at a fast pace to activate horizontal auto scrolling. Tap on the touchpad to stop auto scrolling.
Circular Scroll — Allows you to scroll up or down, and right or left.
To scroll up or down: Move a finger in the vertical scroll zone (extreme right of the touchpad), in a clockwise circular motion to scroll up or
counterclockwise circular motion to scroll down.
To scroll right or left: Move a finger in the horizontal scroll zone (extreme bottom of the touchpad), in a clockwise circular motion to scroll right or
counterclockwise circular motion to scroll left.
Zoom
Allows you to increase or decrease the magnification of the screen content.
The zoom feature includes:
One finger zoom — Allows you to zoom in or out.
To zoom in: Move a finger up in the zoom zone (extreme left of the touchpad).
To zoom out: Move a finger down in the zoom zone (extreme left of the touchpad).
Pinch — Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touchpad.
To zoom in: Move two fingers apart to enlarge the view of the active window.
To zoom out: Move two fingers close together to reduce the view of the active window.
Rotate
Allows you to rotate the active content on the screen. The rotate feature includes:
Twist — Allows you to rotate active content in 90° increments using two fingers where one finger is anchored and the other rotates.
Keeping the thumb in place, move the index finger in an arced direction right or left to rotate the selected item 90° clockwise or counterclockwise.
Flick
Allows you to flip content forward or backward based on the direction of the flick.
Move three fingers quickly in the desired direction to flip content in the active window.
My Favorites
Allows you to open your favorite applications.
Tap three fingers on the touchpad. The applications that are configured in the touchpad configuration tool launch.
Desktop
Allows you to minimize all open windows so that the desktop is visible.
Place your hand on the touchpad in any orientation and briefly hold in place.
Related Information
Touchpad
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Processor
Processor is the part of the computer or another electronic device that processes data and instructions to generate a desired output.
Processors are mainly classified based on:
Number of processing cores present on the die
Speed or frequency measured in GigaHertz (GHz) or MegaHertz (MHz)
Onboard memory, also referred to as Cache
The performance of a processor is generally measured in number of calculations it can perform in a second. The current generation of processors have
speeds of about 50,000 Million Instructions Per Second (MIPS), or more for high-end models. The current generation of processors are connected to the
system board using a Land Grid Array (LGA) or Pin Grid Array (PGA) connector. Some processors may be integrated on the system board, however, these are
mostly for handheld devices.
Some of the current processor families are:
Intel Pentium
Intel Celeron
Intel Core series
Intel i series
Intel Xeon
AMD Athlon
AMD Phenom
AMD Sempron
Processors are specifically designed for mobile devices, laptop computers, desktop computers, servers, and so on. A processor designed for mobile devices
consumes less power compared to the ones designed for desktop computers or servers.
Related Information
System Board
Heat Sink
Thermal Grease
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Computer Fan
A computer fan cools the internal components of a computer by expelling hot air from the computer. Computer fans are commonly used to cool components
that have high power consumption and thus generate a high amount of heat. Keeping the components cool helps in protecting them from overheating,
malfunctioning, and damage.
Fans are used to cool:
Computer chassis
Processor
Graphics card
Chipset
Hard drive, and so on.
Related Information
Processor
Heat Sink
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Display
A display is an output device for visual presentation of computer information.
Commonly available types of display are:
Touchscreen
3D
Wireless
Related Information
Wireless Display
Touch Screen Display
3D Display
Setting Up 3D Display
NVIDIA 3DTV Play
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Heat Sink
Heat sinks are used to dissipate heat generated by the processor or some high-end graphics cards. Heat sinks generally have a fan mounted above them to
increase airflow and are made up of fins or blades instead of a single block of metal. This helps increase the surface area for maximum heat dissipation. A
layer of thermal grease is applied between the processor/graphics card and the heat sink for easy exchange of heat.
Related Information
Thermal Grease
Processor
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