Dell Inspiron 13 7000 User Manual

Me and My Dell

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2014 – 08 Rev. A02

Contents

Windows 8.1 Features 12

Signing in 12

Microsoft account 12

Local account 12

Locking and unlocking your computer 12

Accessing the desktop 13

Turning off your computer 13

Start screen and tiles 14

Apps 14

Closing an app 14

Snapping apps 14

More Information 15

Setting Up Your Computer 16

Connecting To The Internet 16

Connecting to the Internet Using LAN 16

Connecting to the Internet Using WLAN 16

Connecting to the Internet Using WWAN 17

Setting up Audio 18

Configuring 5.1/7.1 Audio 18

Connecting 5.1 Speakers 19

Connecting 7.1 Speakers 20

Setting Up Your Printer 21

Contents  3

Setting Up Your Webcam 22

Integrated Webcam 22

External Webcam 22

Setting up Bluetooth 22

About Your Computer 23

Power Adapter 23

Battery 24

Coin-Cell Battery 24

Touchpad 25

Display 25

Touchscreen 25

3D 25

3D Camera 26

Keyboard 26

Physical Keyboard 27

Keyboard Backlight 27

On-Screen Keyboard 28

Keyboard Connection Types 28

Wired 28

Wireless 28

Service Tag and Express-Service Code 29

Locating the Label on Your Computer 29

Dell Support Website 29

BIOS Setup Program 29

4  Contents

Storage Device 30

Internal Storage Devices 30

Removable Storage Devices 30

Optical Drives and Discs 30

Memory Cards 31

Memory Module 33

System Board 34

Chipset 35

Processor 35

Computer Fan 36

Thermal Grease 36

Video Card 37

TV Tuners 38

Internal 38

External 38

Speakers 39

2.1 Audio 39

5.1 Audio 39

7.1 Audio 39

Webcam 40

Network 40

Local Area Network (LAN) 40

Wireless Local Area Network (WLAN) 41

Wireless Wide Area Network (WWAN) 41

Wireless Personal Area Network (WPAN) 41

Contents  5

Modem 42

Router 42

Network-Interface Controller (NIC) 42

Wireless Wide Area Network (WWAN) Adapter 43

Bluetooth 43

Near-Field Communication 43

Using Your Computer 44

Charging the Battery 44

Using your Keyboard 44

Keyboard Shortcuts 44

Keyboard Shortcuts — Windows 8.1/Windows RT 47

Customizing Your Keyboard 48

Changing Keyboard Input Language 49

Using Numeric Keypad on a Laptop 50

Using Your Touchpad 50

Touchpad Gestures 51

Scroll 51

Zoom 52

Rotate 53

Flick 53

Quick Launch 54

Using Your Touchscreen 54

Touchscreen Gestures 54

Zoom 55

Dwell 55

Flick 55

Rotate 56

Scroll 56

6  Contents

Using Bluetooth 57

Pairing a Bluetooth device with your computer 57

Using the Webcam 58

Capturing a Still Image 58

Recording a Video 58

Selecting the Camera and Microphone 58

Ports and Connectors 59

Audio 59

Types of Audio Ports 59

USB 60

USB Ports 60

eSATA 61

Visual Graphics Array (VGA) 62

Digital Visual Interface (DVI) 62

DisplayPort 62

Mini-DisplayPort 62

Advantages of DisplayPort 63

HDMI 63

Advantages of HDMI 63

Mini HDMI 63

Micro HDMI 64

S/PDIF 64

Software and Applications 65

Computrace 65

Enabling Computrace 66

Getting Help on Computrace 66

Contents  7

My Dell Downloads 66

My Dell 67

Downloading or Upgrading My Dell 67

Accessing My Dell 67

PC Checkup 67

Solution Station 68

Solution Station Offerings 69

Quickset 69

Installing Quickset 70

NVIDIA 3D Applications 70

Playing Games in 3D 70

Keyboard Shortcuts 71

DellConnect 72

Restoring Your Operating System 73

System Recovery Options 73

Dell Backup and Recovery 74

Dell Backup and Recovery Basic 74

Accessing Dell Backup and Recovery 74

Creating System Reinstall Discs 75

Restoring Your Computer 75

Dell Backup and Recovery Premium 75

Upgrading to Dell Backup and Recovery Premium 75

Restoring system data 75

Restoring specific files or folders from a Full System Backup 75

Restoring specific files or folders from a File & Folder Backup 76

Creating a Full System Backup 76

8  Contents

Dell DataSafe Local Backup 76

Dell DataSafe Local Backup 77

Dell DataSafe Local Backup Basic 77

Launching Dell DataSafe Local Backup 77

Creating system reinstall disks 77

Restoring your computer to a previous date or factory settings 77

Dell DataSafe Local Backup Premium 78

Upgrading to Dell DataSafe Local Backup Premium 78

Restoring system data 78

Restoring data using File and Folder Local Backup 78

Restoring specific files or folders from a Full System Backup 78

Restoring specific files or folders from a File & Folder Backup 78

Dell Factory Image Restore 79

Accessing Dell Factory Image Restore 79

Starting Dell Factory Image Restore 80

System Restore 81

Windows 8.1 81

Using System Restore 81

Undoing the Last System Restore 81

Windows 7 82

Using System Restore 82

Undoing the Last System Restore 82

Operating System Disc 83

Reinstalling the Operating System Using the Operating System Disc 83

System Reinstall Discs 83

Restoring Your Computer Using System Reinstall Disc 84

Contents  9

Troubleshooting 85

Basic Troubleshooting Steps 85

Diagnostics 85

Pre-Boot System Assessment 85

Invoking PSA 85

Enhanced PSA 86

LCD BIST 87

Starting LCD BIST 87

Invoking ePSA 88

Beep Codes 89

BIOS 90

Changing BIOS Settings 90

Entering BIOS Setup Program 90

Resetting BIOS Password 91

Remove the CMOS Battery 91

Use System-Board Jumper 91

Changing the Boot Sequence 92

Using Boot Menu 92

Using BIOS Setup Program 92

Getting Help and ContactingDell 93

Getting Help 93

Contacting Dell 93

10  Contents

References 94

Computer Maintenance 94

Power Management 94

Configuring Power Settings 95

Configuring the Power Button Behavior 96

Improving Battery Life 96

Dell Longevity Mode 97

Dell Desktop Mode 98

Migration Tips 98

Migrating from one Windows Operating System to a newer OperatingSystem 98

Ergonomic Instructions 99

Dell and the Environment 100

Regulatory Compliance Policy 102

Contact Details for Regulatory Compliance Web site 102

Additional Compliance Information 102

Contents  11

Windows 8.1 Features

Signing in

You can sign in to Windows 8.1 using either a Microsoft account or a localaccount.

Microsoft account

NOTE: To sign in using a Microsoft account for the first time,

yourcomputer must be connected to the Internet.

Using a Microsoft account synchronizes settings, customizations, and soon, with your Microsoft account and other Windows8.1 devices that you sign in to using the same email ID. It also associates the email, OneDrive, and other linked accounts with your user profile on the computer. The settings of your computer are backed up in your Microsoft account so that you can restore them if needed.

To sign in using an existing Microsoft account, type the email ID andpassword.

To create a new Microsoft account, tap or click Sign up for a new email

address and follow the instructions on the screen.

Local account

Tap or click Sign in without a Microsoft account and follow the instructions on the screen.

Locking and unlocking your computer

Locking your computer:

1. Access the charms sidebar and tap or click Start.

2. Tap or click your account picture in the upper-right corner and then

select Lock.

Unlocking your computer:

1. Swipe-up from the bottom edge of the screen (or press any key if you

are using a keyboard) to dismiss the lock screen.

2. In the log on screen, login to your computer using the method of your

choice.

NOTE: To use a different sign-in method, tap or click Sign-in options to see the available options.

12  Signing in

Accessing the desktop

To access the desktop interface — like in the previous versions of Windows— tap or click the Desktop tile on the Start screen.

Turning off your computer

On the Start screen, click or tap the power icon → Shut down.

Charms

Charms provide quick access to the most common tasks such as search, share, settings, and so on. The charms sidebar displays a list of charms available depending on the screen or app that is active. To open the charms sidebar, swipe-in from the right edge of the screen or point your mouse to the upper/lower-right corner of the screen. If you are using a multi-touch touchpad, swipe-in from the right edge of the touchpad.

The most common charms are Search, Share, Start, Devices, and Settings.

Search Allows you to find apps, settings,

and files on your computer and the internet.

Share Allows you to share photos, links,

and so on with your friends and social networks.

Start Toggles between the Start screen

and last used app.

Devices Allows you to send files to printers,

other computer, and so on. Also allows to send video and audio to supported devices, such as a TV.

Settings Provides access to notifications,

volume controls, brightness controls, and other computer settings.

Accessing the desktop  13

Start screen and tiles

Start screen provides access to apps, friends, files and folders, and so on. You can customize the Start screen by adding, resizing, or removing tiles.

You can also move tiles around and group them together. Some of the tiles are automatically updated and lets you read the news

headlines, status updates, and so on. You can also search from the Start screen by typing the keyword and

tapping or pressing the <Enter> key.

Apps

Apps are programs created specifically to utilize the metro interface of Windows 8.1. Apps run in full-screen mode . These apps are specifically designed for Windows 8.1 interface. Tap or click on the apptile to launch the app.

Closing an app

•If you are using a touchscreen, drag the app to the bottom of the screen and release the app.

•If you are using a mouse, click and drag the app from the top of the screen to the bottom of the screen and release the app.

Snapping apps

You can view two apps simultaneously by snapping them together. To snap apps:

1. Open the two apps.

2. Drag and release one of the apps to the right-side of the screen to dock

the app.

3. Drag and release the other app to the left-side of the screen to dock

theapp.

You may resize the apps by holding the resize button and dragging it.

14  Start screen and tiles

More Information

You can get more information on Windows 8.1 and the new features using any of the following resources.

•Help + Tips tile

•dell.com/support

•microsoft.com

More Information  15

Setting Up Your Computer

The setup procedure will vary according to your computer. For setup instructions specific to your computer or tablet, see the Quick Start Guide that shipped with your computer or at dell.com/support.

Connecting To The Internet

You can connect your computer to the internet using cable, DSL, dial‑up, or a WWAN connection. You may also install a wired or wireless router to share your cable or DSL internet connection with multiple devices. Some cable and DSL modems also have built‑in wireless routers.

NOTE: Before connecting your computer to the internet using a cable or DSL modem, make sure your broadband modem and router are configured. For information on setting up your modem and router, contact your internet service provider.

Connecting to the Internet Using LAN

1. Connect the Ethernet cable to the modem or router and to

yourcomputer.

2. Check for activity lights on the modem or router, and your computer. NOTE: Some computers may not have activity lights.

3. Open your web browser to verify Internet connection.

Connecting to the Internet Using WLAN

NOTE: Make sure Wi‑Fi is enabled on your computer. For more

information on enabling wireless on your computer, see the Quick Start Guide that shipped with your computer or at dell.com/support.

Windows 8.1/Windows RT

1. Make sure that wireless is enabled on your computer or tablet.

2. Select Settings in the charms sidebar.

3. Select .

4. Click on the network you want to connect to.

5. Enter the network password, if prompted. NOTE: You may have configured the network password while setting

up the router or the router may have a default network password. Fordetails, contact the router manufacturer.

6. Turn on/o ﬁle sharing (optional).

16  Setting Up Your Computer

Windows 7

1. Make sure that wireless is enabled on your computer or tablet.

2. In the notiﬁcation area, select .

3. Click on the network you want to connect to.

4. Enter the network password, if prompted. NOTE: You may have configured the network key while setting up

the router or the router may have a default network key. Fordetails, contact the router manufacturer.

5. Turn on/o ﬁle sharing (optional).

Connecting to the Internet Using WWAN

WWAN connection does not require a modem or a router to allow your laptop or tablet to connect to the internet. The WWAN card on your computer connects directly to the service provider’s network, like your cell phone.

If you purchased a tablet with a network service contract, the internet may already be activated.

Windows 8.1/Windows RT

1. Make sure that wireless is enabled on your computer or tablet.

2. Select Settings in the charms sidebar.

3. Select .

4. Click on the network you want to connect to.

Windows 7

1. Click Start , type Mobile Broadband Utility in the search box

and press <Enter>.

2. In the Mobile Broadband Utility window, click Connect.

Setting Up Your Computer  17

Setting up Audio

Dell laptops and tablets have built‑in speakers that support 2‑channel audio. To use the built‑in speakers, play the media and set the volume to your desired level.

Dell computers and tablets also support a 3.5 mm audio port to allow you to connect external speakers. If you are setting up 2‑channel audio, connect the speakers to the 3.5 mm headphone port or the audio port.

Dell desktops may support 5.1/7.1 audio. If you are setting up 5.1/7.1 audio, you must connect the speakers to the appropriate ports for best audio output.

NOTE: For more information on the ports available on your computer ortablet, see the Specifications at dell.com/support.

NOTE: For best results, place the speakers as specified in the documents that shipped with your speakers.

NOTE: On computers with a discrete sound card, connect the speakers to the connectors on the card.

Configuring 5.1/7.1 Audio

Configure your computer to provide multi‑channel audio output.

Windows 8.1

1. Access the Search charm.

2. Click Settings and type Audio in the search box.

3. Click Manage Audio Devices.

4. Click Speaker/Headphones.

5. Click Next.

6. Click Conﬁgure and click Test. You should hear a tone from every

speaker.

7. Click Finish.

Windows 7

1. Click Start , type Sound in the search box and press <Enter>. In the results that appear, click Sound. Alternatively, click Start → Control Panel→ Hardware and Sound→ Sound.

2. Select Speakers and click Conﬁgure. The Speaker Setup window appears.

3. Select a speaker conﬁguration under Audio channels: and click Test.

You should hear a tone from every speaker.

4. Click Next and follow the instructions on the screen.

18  Setting Up Your Computer

Connecting 5.1 Speakers

1 Rear audio connector on the

computer

2 Center/LFE surround out on

the computer

3 Front audio connector on

the computer

4 5.1 channel audio cable

5 Center/LFE surround out on

the speaker

6 Front audio connector on the

speaker

7 Rear audio connector on the

speaker

Setting Up Your Computer  19

Connecting 7.1 Speakers

1 Rear audio connector on

the computer

2 Center/LFE surround out

on the computer

3 Side audio connector on

the computer

4 Front audio connector on

the computer

5 7.1 channel audio cable

20  Setting Up Your Computer

6 Center/LFE surround out on

7 Front audio connector on the

8 Rear audio connector on the

9 Side audio connector on the

the speaker

speaker

Setting Up Your Printer

You can connect a printer to your computer using USB. Some printers may also support Wi‑Fi and Bluetooth connection.

NOTE: The features supported by your printer and the steps to install may vary depending on the printer model. For more information on setting up the printer, see the documentation that is shipped with your printer.

If you are installing a wired printer, connect the printer to your computer using the USB cable before performing these steps. If you are installing a wireless printer, follow the instructions in the documentation of your printer.

Windows 8.1

1. Access the Search charm.

2. Click Settings and type Devices in the search box.

3. Click Devices and follow the instruction on the screen. NOTE: If your printer is installed, it should appear in the list on the

right side. If your printer isn’t in this list, click Add a device at the top of the device list. Select your printer from this list to install it. For more information on setting up the printer, see the documentation that is shipped with your printer.

Windows 7

1. Click Start → Devices and Printers.

2. Click Add a Printer. The Add Printer Wizard appears.

3. Follow the instructions in the Add Printer Wizard. NOTE: You may be prompted to install the printer driver while adding

your printer. Use the printer‑driver media or download the drivers from the printer manufacturer’s website. For more information on setting up the printer, see the documentation that is shipped with your printer.

Setting Up Your Computer  21

Setting Up Your Webcam

Integrated Webcam

The integrated webcam is present on the laptop display or external display. If you order the webcam along with your computer, the drivers and software are installed when you receive your computer. Use the media shipped with the computer only to reinstall them. For more information on using the webcam, see “Using the Webcam”.

External Webcam

Use the media that is shipped with your webcam to install the drivers and other required software to use all the features of your webcam. For more information, see the documentation that shipped with your webcam.

Setting up Bluetooth

You can enable Bluetooth on your computer by turning on the wireless. Most laptops and tablets are shipped with a built‑in Buletooth card.

To pair a device with your computer or tablet, see the documentation for your device.

NOTE: To find out if your computer or tablet has an internal Bluetoothcard, seethe Specifications of your computer or tablet at

dell.com/support.

22  Setting Up Your Computer

About Your Computer

Power Adapter

Power adapters are used to supply power to portable computers and certain desktop computers. The Dell power-adapter kit consists of the power adapter and the power cable. The power-adapter rating (65 W, 90 W, and soon) depends on the computer it is designed for, and the power cable varies based on the country where the power adapter is shipped.

CAUTION: To avoid damaging your computer, it is recommended touse only the power adapter that shipped with your computer or aDell‑approved replacement power adapter.

Power Adapter  23

Battery

Batteries are mainly classified by their power ratings, such as 45WHr, 65WHr, and soon. The battery allows you to use your device when it is not connected to a power outlet.

The life cycle of the battery is the number of time it can be discharged and recharged without affecting the operating time significantly. After the battery life-cycle reaches its end, you must replace the battery.

Depending on the computer model, the battery on your computer may be user replaceable or may require a Dell service technician to replace.

NOTE: High-capacity batteries generally have a longer life-cycle, since you need to charge high-capacity batteries less often compared to lowcapacity batteries.

NOTE: For tips on improving the battery life, see “Improving Battery Life”.

Coin‑Cell Battery

Coin-cell battery provides power to the Complementary Metal-Oxide Semiconductor (CMOS) chip while the computer is turned off. The CMOS chip contains the time, date, and other configuration information about your computer.

Under normal usage conditions, the coin-cell battery can last for several years. The factors that affect coin-cell battery life are type of system board, temperature, the time for which the computer is powered off, and soon.

24  Battery

Touchpad

A touchpad is available on most laptops and provides the functionality of amouse. It has a touch-sensitive surface that senses the motion and position of your finger(s). You can use the touchpad to move the cursor, drag or move selected items, and click by tapping the surface. Gesture-enabled touchpads support gestures such as zoom, pinch, rotate, scroll, andso on. You can also purchase external touchpads.

NOTE: For information on using the touchpad, see “Using Your

Touchpad”.

Display

Displays are classified based on their screen size, resolution, color gamut, and so on. Generally, a screen with higher resolution and better color support provides better image quality. Some external displays also have USBports, media-card readers, and so on.

Displays may also support features such as, touchscreen, 3D, andwirelessconnection.

Touchscreen

Touchscreen is a display device that lets you interact with the objects on the screen by touching the display instead of using a mouse, touchpad, or a keyboard. You can operate a touchscreen with a finger, or another passive object, such as a stylus. Touchscreens are commonly used in phones, tablets, computers, and so on. Commonly used touchscreen technologies are capacitive touch and resistive touch.

NOTE: Touchscreen may not be supported on all computers. NOTE: For information on using the touchscreen, see “Using Your

Touchscreen”.

3D-capable displays can display 3D images and videos. 3D works by presenting separate 2D images to the left and right eye. These images are then combined and interpreted by the brain as one image with depth.

NOTE: You may need specially designed 3D glasses to be able to view 3D images.

Touchpad  25

3D Camera

3D camera allows you to capture and stream three-dimensional images, making it possible to perceive distance, size, dimensions of objects through the built-in sensors. This enables enhanced interactivity during video conferencing, online gaming, and so on.

Wireless Display

The wireless feature allows you to share your computer display with a compatible TV without the use of cables. To check if your TV supports this feature, see the documentation of the TV.

Minimum requirements for setting up wireless display are:

Processor Intel Core i3-3xx

Video Controller Intel HD Graphics

WLAN card Intel Centrino 6100/6200/6300 or

IntelCentrinoAdvanced-N + WiMAX 6250

Operating System Windows 7 or higher.

Driver Latest wireless-card drivers and Intel Wireless

Display Connection Manager available at

dell.com/support.

NOTE: Wireless display may not be supported on all computers.

Keyboard

Keyboards allow you to type characters and perform special functions using shortcut keys. The number of keys and the characters available may differ based on the country where the keyboard is shipped.

Laptops have built-in keyboards. Tablets generally have on-screen keyboards and some tablets also support external keyboards. Dell desktops have an external keyboard connected using USB or wireless signals.

The common keys available on the keyboard are:

•Alphanumeric keys for typing letters, numbers, punctuation, andsymbols

•Multimedia and application shortcut keys

•Control keys such as <Ctrl>, <Alt>, <Esc>, and the Windows key

•Shortcut keys to perform specific tasks or to launch specific features

•Function keys, <F1> through <F12>

26  Keyboard

•Navigation keys for moving the cursor around in documents or windows: <Home>, <End>, <Page Up>, <Page Down>, <Delete>, <Insert>, and arrow keys

Physical Keyboard

Physical keyboards are used with laptop and desktop computers. Laptopsgenerally have a built-in keyboard. External keyboards are generally used with desktop computers. Some keyboards may have features such as keys for volume adjustment, application shortcuts, built-in touchpad, programmable shortcut keys, backlight, and so on.

Keyboard Backlight

The backlight present on some physical keyboards illuminates the symbols on the keys to allow for using the keyboard in dark environments. You can turn on the backlight manually or configure the backlight to turn on automatically when your computer is placed in a dark environment.

Keyboard  27

]The backlit keyboard on Dell laptops have different lighting states. Press the <Fn> and the right-arrow key to toggle between the various lighting states.

NOTE: Backlit keyboard may not be available on all computers. To check if backlit keyboard is available on your computer, see the Specifications of your computer at dell.com/support.

On‑Screen Keyboard

On-screen keyboards are available on almost all computers and tablets, however, they are generally used in touchscreen devices such as tablets and all-in-one computers. You can select the keys using a mouse or by touching the keys on a touchscreen.

Keyboard Connection Types

Keyboards can be connected to your computer with a cable (wired) or using wireless signals (wireless).

Wired

Wired keyboards are connected to the computer using a cable (generally USB) and do not require additional power source, such as batteries.

Wireless

Wireless keyboards use Radio Frequency (RF) or Bluetooth (BT) to connect to your computer. This reduces cable clutter and gives you the flexibility to use the keyboard from a more comfortable position within a few meters from the computer. Such keyboards require batteries to operate.

Keyboard that use RFtechnology usually ship with a receiver that you must connect to your computer. Bluetooth keyboards can pair with your computer’s built-in Bluetooth card or an external Bluetooth adapter.

28  Keyboard

Service Tag and Express‑Service Code

You can find the Service Tag and the Express-Service Code of your computer using one of the following:

•Label on the computer or tablet

•My Dell tile or My Dell software on your computer. For more

information, see “My Dell”.

•Dell support website at dell.com/support

•BIOS setup program

Locating the Label on Your Computer

Laptops — Bottom of the laptop (under system badge or in battery bay) Desktops — Back or top of the computer chassis Tablets — Back of the tablet

NOTE: For the specific location of the label on your device, seetheQuick Start Guide that shipped with your computer or at

dell.com/support.

Dell Support Website

1. Go to dell.com/support.

2. Click Detect Service Tag and follow the instructions on the screen.

BIOS Setup Program

1. Turn on (or restart) your computer.

2. When the DELL logo is displayed, watch for the F2 prompt to appear

andthen press <F2> immediately to enter BIOS setup program.

NOTE: The F2 prompt stays active only for a short time. If you miss the prompt, wait for your computer to boot up to the desktop, then turn off your computer and try again.

3. Navigate to the Main tab and look for Service Tag.

For more information about System Setup, see the Service Manual of your computer at dell.com/support.

Service Tag and Express‑Service Code  29

Storage Device

Storage devices allow you to store data for later use. Storage devices can be internal or external. Most storage devices store data till you manually delete the data. Examples of storage devices are hard-disk drives (HDD), solid-statedrives (SSD), optical-disc drives, flash drives, and so on.

Internal Storage Devices

Internal storage devices are installed within your computer and generally cannot be removed while the computer is turned on. The most common internal storage devices are HDDs and SSDs.

HDDs and SSDs use SATA interface to transfer information. SSDs are alsophysically similar to HDDs, which makes them compatible with existingcomputers.

HDDs have disk platters, whereas SSDs have flash memory. This makes SSDsfaster, quieter, energy efficient, and shock resistant.

Removable Storage Devices

Storage devices that you can remove from your computer without turning the computer off are called removable storage devices. Commonly used removable storage devices include:

•Optical discs

•Memory cards

•Flash drives

•External hard drives

Optical Drives and Discs

Your computer may support a DVD RW or a DVD RW and Blu-ray combo drive. Optical discs can be read-only, write-once, or re-writeable.

Some of the common types of drives are:

•Blu-ray writer — Reads and writes to Blu-ray Discs, DVDs, and CDs.

•Blu-ray reader + DVD RW combo — Reads Blu-ray Discs. Reads and

writes to DVDs and CDs.

•DVD RW — Reads and writes DVDs and CDs.

30  Storage Device

Memory Cards

Memory cards, also referred to as media or flash cards, use flash memory to store data. They are re-writeable, fast, and retain data even when power supply is cut off. They are commonly used in devices such as digital cameras, mobile phones, media players, gaming consoles, and so on. Your computer may have a media-card reader to read and write to these cards.

Some common types of memory cards are:

Secure Digital (SD)/Secure Digital High Capacity (SDHC)

Secure Digital Extended Capacity (SDXC) [card with Ultra High Speed (UHS)]

Secure Digital miniSD

Multimedia Card (MMC)

MultiMedia Card plus (MMC+)

Multi Media Card (MMC) Mobile

RS MMC

Storage Device  31

Extreme Digital (xD)

Memory Stick XC (MSXC)

Compact Flash I , II/Compact Flash MD

Memory Stick Duo

Memory Stick Pro Duo

Memory Stick Pro‑HG Duo

Memory Stick (MS)/Memory Stick Pro (MS Pro)

Smart Media/Smart Media XD

32  Storage Device

Memory Module

A memory module stores temporary data that your computer needs to perform tasks. Any file or application loads in the memory modules before you can open or use them. Memory modules are categorized based on their capacity (in GB) and speed (in MHz). Faster and higher amount of memory generally provides better performance. Common memory-module typesare:

•Dual In-line Memory Module (DIMM) — Used in desktop computers.

•Small Outline Dual In-line Memory Module (SODIMM) — Smaller in size

than DIMMs. Generally used in laptop computers, however, may also be used in some compact desktops and all-in-one computers.

Memory Module  33

System Board

A system board forms the central part of computers. All other devices connect to the system board to be able to interact with each other. The system board holds various controllers and connectors that help in exchange of data among various components of the computer. A system board may also have integrated graphics, sound, and networkcapabilities.

Some important components of a system board are:

•Processor socket

•Memory-module connectors

•Expansion-card slots

•CMOS to store the BIOS

The figure below lists the basic components of a desktop system board.

NOTE: Size, shape, and location of components may vary based on the type of system board and the computer it is designed for.

1 processor socket 2 memory-module connector

3 power connector 4 battery socket

5 PCI-Express x1 connector 6 PCI-Express x16 connector

7 eSATA connector 8 processor

34  System Board

Chipset

The chipset controls the components on the system board and allows communication between various components. Generally, the chipset is part of the system board, however, with some new generation processors, the chipset may be integrated in the processor.

Processor

Processors receive data and instructions from applications and process the data as requested by the software.

Processors are designed specifically for desktops, laptops, mobile devices, and so on. Generally the processor designed for one type of device cannot be used on another type of device.

Processors designed for laptops and mobile devices consume less power compared to the processors designed for desktops or servers.

Processors are mainly classified based on:

•Number of processing cores

•Speed or frequency measured in GigaHertz (GHz) or MegaHertz (MHz)

•On-board memory, also referred to as cache

These aspects also determine the performance of the processor. Highervalues generally mean better performance. Some processors may beintegrated on the system board.

Some of the processor manufacturers are Intel, AMD, Qualcomm, andsoon.

Chipset  35

Computer Fan

A computer fan cools the internal components of a computer by expelling hot air from the computer. Computer fans are commonly used to cool components that have high power consumption and thus generate a high amount of heat. Keeping the components cool helps in protecting them from overheating, malfunctioning, and damage.

Heat Sink

Heat sinks are used to dissipate heat generated by the processor, some high-end graphics cards and on-board chipsets. Heat sinks generally have afan mounted above or beside them to increase airflow.

A heat sink is made up of fins or blades instead of a single block of metal. This helps increase the surface area for increased heat dissipation. A layer of thermal grease is applied between the processor/graphics card and the heatsink for easy exchange of heat.

Thermal Grease

Thermal grease, also called thermal gel or thermal compound, is used to create a heat-inductive layer between a processor and heat sink. Applying thermal grease between the processor and heat sink increases the heat transfer from the processor to the heat sink, as the thermal grease has better conductivity than air.

36  Computer Fan

Video Card

Video cards process graphics data and send video output to a display device such as a monitor or projector.

Video cards can be of two types:

•Integrated — Often referred to as on-board video card, it is integrated on the system board. In some computers, the video card is integrated on the processor. Integrated video cards generally share the system memory (RAM) and the may also utilize the processor to perform videoprocessing.

An Accelerated Processing Unit (APU) is integrated on the same die as the processor and provides higher data transfer rates while reducing the power consumption.

•Discrete — Discrete video cards are installed separately on the system board. Discrete video cards have dedicated memory on the cards and generally provide higher performance than integrated video cards. Thesecards are best suited for graphic intensive applications, high-definition video games, and so on.

NOTE: When a discrete video card is installed on a computer that alsohas an integrated video card, the integrated video card is disabled by default. Use the BIOS setup program to select which card to use.

Switchable graphics allow computers equipped with both a low-power integrated graphics chip, and a high-power discrete graphics card to switch between either cards, depending on the load and requirements.

Video Card  37

TV Tuners

You can use TV tuners to watch television on your computer. TV tuners are available for desktop and laptop computers as internal or external devices.

NOTE: TV Tuners are not supported in all computers.

Internal

•PCI-E

•PCI

External

•USB

•PC Card

•ExpressCard

TV tuners are mostly standalone, however, some video cards also have built-in TV tuners.

For more information on using TV tuners, see the documentation for the TVtuner.

38  TV Tuners

Speakers

Laptops and tablets have built-in speakers for audio output. Desktops also have a built-in speaker, however, they are used only to produce beeps to indicate errors or failures.

You can also connect external speakers to your computer or tablet. Speakers may support 3.5 mm audio connector, USB, or wireless connection to your computer.

Speakers are generally categorized by the number of audio channels they support; 2, 2.1, 5.1, 7.1, and so on. The digit before the decimal point indicates the number of channels and the digit after the decimal indicates the sub-woofer.

NOTE: Your sound card and speakers must support 5.1/7.1 channels for producing 5.1/7.1 channel audio.

2.1 Audio

2.1 refers to a system with two speakers (left and right channel) and one subwoofer.

5.1 Audio

5.1 refers to the number of audio channels in most surround-sound configurations. A 5.1 audio system uses five main audio channels (front left, front right, center, left surround, and right surround) and one low-frequency audio channel.

7.1 Audio

7.1 refers to the number of audio channels in high-end surround-sound configurations. A 7.1 audio system uses two additional speakers (rear left and rear right) in combination with the 5.1 audio system. For more information on setting up audio see “Setting up Audio”.

Speakers  39

Webcam

A webcam allows you to capture videos and photos, and can also be used for video calls. Your display may have a built-in webcam or you can connect external webcam to your computer. Camera quality is mainly defined by the number of pixels it can capture.

To use the webcam, you must install webcam drivers and software. If you ordered the webcam along with your computer, the drivers and software are generally installed when you receive your computer.For more information on using up the webcam, see “Using the Webcam”.

Network

A network allows you to connect your devices with each other and to the internet. These devices include computers, tablets, phones, printers, and other peripherals. You can set up your network using cables (LAN) or using wireless devices (WLAN). Networks can be set up using Ethernet, Wi-Fi, WWAN, Bluetooth, and so on.

Local Area Network (LAN)

Devices are connected using Ethernet cables and cover a relatively small area, generally within a house or a building.

40  Webcam

Wireless Local Area Network (WLAN)

Devices are connected wirelessly and cover a relatively small area, generally within a house or a building. The wireless connection used for setting up WLAN is generally Wi-Fi (802.11x).

Wireless Wide Area Network (WWAN)

Also known as Mobile Broadband, this service is generally provided by the phone companies for use on mobile devices. A mobile device or laptop must support WWAN technology to connect to this network.

Wireless Personal Area Network (WPAN)

Devices are generally connected wirelessly using Bluetooth, RF, Near-Field Communication (NFC), and so on. This type of network generally operates within a few feet of the devices. To connect your computer or tablet to the Internet, see “Connecting To The Internet”.

Network  41

Modem

Modems allow you to connect your computer or router to the internet. Modems can be analog (dial-up) or digital (DSL or Cable). DSL or cable modems are generally provided by your internet service provider.

•Dial-up modem — Electronic devices that convert analog phone signals into digital signals that the computer can process, and digital computer signals into analog signals that can be transmitted over the telephone lines. Dial-up modems can be internal or external.

•Digital modem — Used to send and receive data to and from a digital telephone line, like Digital Subscriber Line (DSL) or Integrated Services Digital Network (ISDN).

Router

A router is a device that forwards data between computer networks. The most familiar type of routers are home and small office routers that

allow you to share your internet connection between multiple devices at the same time.

Routers can be wired or wireless. A wired router allows you to connect your computer using a Ethernet (RJ45) cable. Most wired home routers have four ports allowing you to connect up to four computer to the internet at the same time. A wireless router uses Wi-Fi technology and allows you to wirelessly connect your phones, tablets, computers, and other devices to the network. Wireless routers can connect to several devices at the sametime. For more information, see the documentation for your router.

Network‑Interface Controller (NIC)

Network-Interface Controllers (NIC), also referred to as network adapters or Local-Area Network (LAN) adapters, connect to a network using an Ethernet cable. NICs can be internal (integrated to the system board) or external

(expansion cards). Most new computers have integrated network adapters.

Wireless Local‑Area Network (WLAN) Adapter

WLAN adapters use Wi-Fi technology and allow your devices to connect to a wireless router. Your computer may have an internal (expansion cards or integrated to the system board) or an external WLAN adapter.

42  Network

Wireless Wide Area Network (WWAN) Adapter

Wireless Wide Area Network (WWAN) controllers allow wireless connectivity through cellular tower technology. This technology is mainly available on phones, tablets, and business-class laptops. A SIM card and a service contract may be required for WWAN connectivity.

Bluetooth

Bluetooth allows you to connect other Bluetooth-enabled devices to yourcomputer or tablet, over a short distance. Bluetooth devices may include phones, headsets, keyboard, mice, printers, and so on. Bluetooth adapters can be internal (expansion cards or integrated to the system board) or external.

More sophisticated routers, such as enterprise routers, connect large business or ISP networks up to the powerful core routers that forward data at high speed along the optical fiber lines of the Internet backbone.

Near‑Field Communication

Near-Field Communication (NFC) allows you to exchange data between two devices by touching the devices with each other or by bringing them close to each other. You can use NFC-enabled devices to read NFC-tags, make payments, share files between compatible devices, and so on.

On Dell laptops and tablets that support NFC, it is enabled by default when wireless in turned on.

NOTE: For connecting your NFC-enabled device to your computer ortablet, see the documentation for your device.

NOTE: File sharing works only between devices using Windows operating system.

Network  43

Using Your Computer

Charging the Battery

Connect the power adapter to your computer or tablet to charge the battery. The battery is charged while the computer or tablet is in use or turned off. The internal circuitry of the battery prevents it from overcharging.

NOTE: If the battery becomes too hot due to being in a hot environment, it may not charge when you connect the power adapter. Allow the battery to cool down for it to resume charging.

NOTE: For steps on improving the battery life of your computer, see“Improving Battery Life”.

Using your Keyboard

Press the keys on your physical keyboard or tap the characters on the on‑screen keyboard to type text and to perform other functions.

Keyboard Shortcuts

Some keys on the laptop keyboard, and some external keyboards, mayperform two or more functions when pressed along with other special keys, such as <Fn>. Somecomputers allow you to select the default behavior of the key using BIOS setup program or using keyboard shortcuts.

<Ctrl><Shift><Esc> Open the Task Manager window.

<Fn><F8> Toggle between display devices — main

display only, duplicate, extend to both displays, and second display only.

Highlight the desired icon to switch the display to that option.

<Fn> and up‑arrow key Increase brightness on an integrated

display.

<Fn> and down‑arrow key Decrease brightness on the integrated

display only (not on an external display).

44  Charging the Battery

<Fn><Esc> Activate a power management mode.

Youcan reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window.

<F2> Rename the selected item.

<F3> Search for a file or folder.

<F4> Display the address bar drop‑down in

Windows Explorer.

<F5> Refresh the active window.

<F6> Cycle through screen elements in a

window or on the desktop.

<F10> Activate the menu bar in the active

program.

<Ctrl><c> Copy a selected item.

<Ctrl><x> Cut a selected item.

<Ctrl><v> Paste a selected item.

<Ctrl><z> Undo an action.

<Ctrl><a> Select all items in a document or

window.

<Ctrl><F4> Close the active window (in programs

that allow you to have multiple documents open simultaneously).

<Ctrl><Alt><Tab> Use the arrow keys to switch between

open items.

<Alt><Tab> Switch between open applications.

<Alt><Esc> Cycle through items in the order in

which they were opened.

<Delete> Delete a selected item and move it to

the Recycle Bin.

<Shift><Delete> Delete the selected item without moving

it to the Recycle Bin. CAUTION: Files deleted using this

methodcannot be recovered from theRecycle Bin.

Using your Keyboard  45

<Ctrl> and right‑arrow key Move the cursor to the beginning of the

next word.

<Ctrl> and left‑arrow key Move the cursor to the beginning of the

previous word.

<Ctrl> and down‑arrow key Move the cursor to the beginning of the

next paragraph.

<Ctrl> and up‑arrow key Move the cursor to the beginning of the

previous paragraph.

<Ctrl><Shift> with an arrow key Select a block of text.

<Shift> with any arrow key Select more than one item in a window

or on the desktop, or select text within a document.

Windows key and <m> Minimize all open windows.

Windows key and <Shift><m> Restore all minimized windows. This key

combination functions as a toggle to restore minimized windows following the use of the Windows key and <m> combination.

Windows key and <e> Start Windows Explorer.

Windows key and <r> Open the Run dialog box.

Windows key and <f> Open the Search Results dialog box.

Windows key and <Ctrl><f> Open the Search Results-Computer

dialog box (if the computer is connected to a network).

Windows key and <Pause> Open the System Properties dialog box.

46  Using your Keyboard

Keyboard Shortcuts — Windows 8.1/Windows RT

This table provides some keyboard shortcuts specific to Windows8.1 and WindowsRT. These keyboard shortcuts are in addition to the keyboard shortcuts that are already available in earlier versions of the Windows.

Windows key and starttyping Search your computer.

<Ctrl><+> Zoom in to a large number of items on

the screen such as apps pinned on the Start screen.

<Ctrl><‑> Zoom out of a large number of items on

the screen such as apps pinned on the Start screen.

Windows key and <c> Open the charms sidebar.

Windows key and <f> Open the Search charm to search files

on your computer.

Windows key and <h> Open the Search charm.

Windows key and <i> Open the Settings charm.

Windows key and <j> Switch between the main app and

snapped app.

Windows key and <k> Open the Devices charm.

Windows key and <o> Lock the screen orientation (portrait or

landscape).

Windows key and <q> Open the Search charm to search apps

on your computer.

Windows key and <w> Open the Search charm to search

computer settings controls on your computer.

Windows key and <z> Displays the options available in the app.

Windows key and spacebar Switch input language and keyboard

layout.

Windows key, <Ctrl>, andspacebar

Windows key and <Tab> Cycle through open apps (except

Switch to a previously selected input language and keyboard layout.

desktop apps).

Using your Keyboard  47

Windows key, <Ctrl>, and<Tab>

Windows key, <Shift>, and<Tab>

Windows key, <Shift>, and<.> Snap an app to the left.

Windows key and <.> Snap an app to the right.

NOTE: For special shortcut keys available on your computer, seetheQuick Start Guide that shipped with your computer or at dell.com/support.

Cycle through open apps (except desktop apps) and snap them as they are cycled.

Cycle through open apps (except desktop apps) in the reverse order.

Customizing Your Keyboard

You can customize your keyboard as follows:

•Change the time before keyboard characters repeat when you press and hold a key

•Change the speed at which keyboard characters repeat

•Change the cursor blink rate

•Customize key sequences for input languages

To customize your keyboard:

Windows 8.1

1. Right‑click anywhere on the Start screen.

2. The All apps icon appears at the bottom‑right corner of the screen.

3. Under Windows System, click Control Panel.

4. If your Control Panel is displayed by Category, click on the View by: drop‑down menu and select Small icons or Large icons.

5. Click Keyboard.

6. Adjust the keyboard settings you want to change and click OK to save

the settings and close the window.

48  Using your Keyboard

Windows 7

1. Click Start → Control Panel.

2. If your Control Panel is displayed by Category, click on the View by: drop‑down menu and select Small icons or Large icons.

3. Click Keyboard.

4. Adjust the keyboard settings you want to change and click OK to save

the settings and close the window.

Changing Keyboard Input Language

Windows 8.1

1. Right‑click anywhere on the Start screen.

2. The All apps icon appears at the bottom‑right corner of the screen.

3. Under Windows System, click Control Panel.

4. Click Clock, Language, and Region.

5. Under Language, click Change input methods.

6. Under Input Method, click Add an input method.

7. Click the language you want to add, then click Add.

Windows 7

1. Click Start → Control Panel.

2. If your Control Panel is displayed by Category, click on the View by: drop‑down menu and select Small icons or Large icons.

3. Click Region and Language.

4. Under Keyboards and Languages, click Change keyboard....

5. Under General, click Add....

6. Click the language you want to add, then click OK.

Using your Keyboard  49

Using Numeric Keypad on a Laptop

1 Numeric Keypad

Your laptop may have a numeric keypad integrated into the keyboard. Thekeypad corresponds to the keypad of an extended keyboard.

•To type a number or symbol, press and hold <Fn> and press the desiredkey.

•To enable the numeric keypad, press <Num lock>. The light indicates that the keypad is active.

•To disable the numeric keypad, press <Num lock> again.

NOTE: Some laptops may have a dedicated numeric keypad.

Using Your Touchpad

Use the touchpad to move the cursor or select objects on the screen.

•To move the cursor, gently slide your finger over the touchpad.

•To left‑click or select an object, press the left touchpad button or tap

the touchpad once.

•To right‑click an object, tap the right touchpad button once.

•To double‑click an object, press the left touchpad button twice or tap

twice on the touchpad.

•To select and move (or drag) an object, position the cursor on the object and tap twice quickly on the touchpad without removing your finger from the touchpad after the second tap, then move the selected object by sliding your finger over the surface.

50  Using Your Touchpad

Touchpad Gestures

NOTE: Some touchpad gestures may not be supported on your

computer. NOTE: You can change the touchpad gestures settings by

double‑clicking the touchpad icon in the notification area.

Your computer may support Scroll, Zoom, Rotate, Flick, and Quick Launch gestures.

Scroll

Pan — Allows you to move the focus on the selected

object when the entire object is not visible. Move two fingers in the desired direction to pan

scroll the selected object.

Vertical Auto-Scroll — Allows you to scroll up or down on the active window.

Move two fingers up or down at a fast pace to start vertical auto‑scroll.

Tap on the touchpad to stop auto‑scroll.

Horizontal Auto-Scroll — Allows you to scroll left or right on the active window.

Move two fingers left or right at a fast pace to start horizontal auto‑scroll.

Tap on the touchpad to stop auto scrolling.

Using Your Touchpad  51

Zoom

Circular Scroll Up/Down — Allows you to scroll

up/down. In the vertical‑scroll zone at the right edge of the

touchpad, move your finger clockwise to scroll up and counterclockwise to scroll down.

Circular Scroll Left/Right — Allows you to scroll left/right.

In the horizontal‑scroll zone at the bottom edge of the touchpad, move your finger clockwise to scroll right and counterclockwise to scroll left.

One-finger zoom — Allows you to zoom‑in or zoom‑out by moving one finger in the zoom zone (atthe left edge of the touchpad).

Move a finger up in the zoom zone to zoom‑in.

Move a finger down in the zoom zone to zoom‑out.

52  Using Your Touchpad

Rotate

Two-finger zoom — Allows you to zoom‑in or

zoom‑out using two fingers.

Place two fingers on the touchpad and then move them apart to zoom‑in.

Place two fingers on the touchpad and then bring them closer to zoom‑out.

Twist — Allows you to rotate active content, in 90‑degree increments, using two fingers.

Keeping the thumb in place, move the index finger in an arched direction right or left to rotate the selected item 90‑degree clockwise or counterclockwise.

Flick

Allows you to flip content forward or backward.

Move three fingers quickly to the left or right to flip content backwards or forward.

Using Your Touchpad  53

Quick Launch

Allows you to open your favorite applications.

Tap three fingers on the touchpad to launch the pre‑configured application.

NOTE: Use the touchpad configuration tool to choose the application to be launched.

Using Your Touchscreen

NOTE: Avoid using the touchscreen in dusty, hot, or humid

environments. NOTE: Sudden change in temperature may cause condensation on

the inner surface of the screen. This does not affect normal usage and disappears after the computer is kept on for at least 48 hours.

If your computer or tablet has a touchscreen display, you can touch the screen to interact with the items instead of using a mouse or a keyboard.

Some of the basic tasks that you can perform using a touchscreen are open files, folder, and apps, zoom‑in, zoom‑out, scroll, rotate images, and so on.

You can perform the tasks that you would normally perform using a mouse, such as open files, folders, and applications, scroll using the scroll bar, close and minimize windows using the buttons on the window, and so on.

You can also use the on‑screen keyboard using the touchscreen.

Touchscreen Gestures

Touchscreen gestures enhance the usability of a touchscreen by allowing you to perform tasks like zoom, scroll, rotate, and so on, by sliding or flicking your finger on the display.

NOTE: Some of these gestures are application‑specific and may not work in all applications.

54  Using Your Touchscreen

Zoom

Dwell

Place two fingers on the touchscreen and then move them apart to zoom‑in.

Place two fingers on the touchscreen and then bring them closer to zoom‑out.

Touch and hold the item on the screen to open the context menu.

Flick

Move a finger quickly in the desired direction to flip through content in the active window like pages in a book.

Flick also works vertically when navigating content such as images or songs in a play‑list.

Using Your Touchscreen  55

Rotate

Scroll

Rotate clockwise — Keeping a finger or thumb

in place, move the other finger in an arched direction to the right

Rotate counter-clockwise — Keeping a finger or thumb in place, move the other finger in an arched direction to the left

You can also rotate the active content by moving both the fingers in a circular motion.

Pan – Move the focus on the selected object when the entire object is not visible.

Move two fingers in the desired direction to pan the selected object.

Scroll Vertical – Scroll up or scroll down on the active window.

Move a finger up or down to start verticalscrolling.

Scroll Horizontal – Scroll right or left on the active window.

Move a finger to the right or left to start horizontalscrolling.

56  Using Your Touchscreen

Using Bluetooth

You can connect (pair) Bluetooth devices such as mice, keyboard, headsets, phones, TV, and so on. For details on pairing the device with your computer, see the documentation of the device.

NOTE: Make sure that you have Bluetooth drivers installed on yourcomputer.

Pairing a Bluetooth device with your computer

1. Enable Bluetooth on your computer or tablet and the device you

arepairing. On a Dell laptop, turn on wireless to enable Bluetooth. For information on turning of Bluetooth on your device, see the documentation for yourdevice.

2. Right‑click the Bluetooth icon in the notiﬁcation area of your taskbar and click Add a Device.

NOTE: If you are unable to locate the Bluetooth icon, click the arrow next to the notification area.

3. In the Add a device window, select the device and click Next.

NOTE: If your device is not listed, make sure that your device is

discoverable.

4. Follow the instructions on the screen to complete the pairing process.

NOTE: A passcode may be displayed on your computer and

thedevice.

5. A message conﬁrming the pairing of the device appears once the pairing is complete.

Using Bluetooth  57

Using the Webcam

If your computer or display has a built‑in webcam, the drivers are installed and configured at the factory. The webcam gets activated automatically when you start a video chat or video capture application.

You can also use Dell Webcam Central (Windows 7 only) to capture still images and videos using the webcam.

Capturing a Still Image

1. Open Dell Webcam Central.

2. Click on the Snap Photos tab.

3. Click on the camera icon to capture a still image. NOTE: To configure options such as image size, self‑timer,

burst‑capture, image format, and so on, click on the drop‑down arrow next to the camera icon.

Recording a Video

1. Open Dell Webcam Central.

2. Click on the Record Videos tab.

3. Click on the recording icon to start recording a video.

4. Once you have completed recording the video, click the recording icon

again to stop recording. NOTE: To configure options such as video size, self‑timer, time‑lapse

recording, video quality and so on, click on the drop‑down arrow next to the recording icon.

Selecting the Camera and Microphone

If your computer has multiple webcams or microphones (integrated or external), you can select the webcam and microphone you want to use with Dell Webcam Central.

1. Open Dell Webcam Central.

2. Click the drop‑down arrow next to the camera icon at the bottom‑left

corner of the window.

3. Click the camera you want to use.

4. Click the Record Videos tab.

5. Click the drop‑down arrow next to the microphone icon below the

preview area.

6. Click the microphone you want to use.

58  Using the Webcam

Ports and Connectors

Audio

Audio connectors allow you to connect speakers, headphones, microphones, sound systems, amplifiers, or TVs audio output.

NOTE: Your computer may not support all the audio ports. Forinformation on the ports available on your computer, see the QuickStartGuide that shipped with your computer or Specifications atdell.com/support.

Types of Audio Ports

Headphone port — Connect headphones, powered

speaker, or sound system.

Microphone port — Connect external microphone for voice or sound input.

Line-in port — Connect a recording/playback device such as a cassette player, CD player, or VCR.

Line-out port — Connect headphones or speakers that have an integrated amplifier.

Rear-surround out port — Connect multi‑channel capable speakers.

Center/LFE surround out — Connect a single subwoofer. NOTE: The Low Frequency Effects (LFE) audio channel,

found in digital surround sound audio schemes, carries only frequency information (80 Hz and below). The LFE channel drives a subwoofer to provide extremely low bass extension. Systems not using subwoofers can shunt the LFE information to the main speakers in the surround sound setup.

Audio  59

Side-surround sound port — Connect left/right speakers.

RCA S/PDIF port — Transmits digital audio without the

need of analog audio conversion.

Optical S/PDIF port — Transmits digital audio, using optical signals, without the need of analog audioconversion.

USB

Universal Serial Bus (USB) allows you to connect peripherals to a computer or a tablet. These peripherals include mouse, keyboard, printer, external drives, cameras, phones, and so on.

USB port may be used to transfer data between your computer and the device and also to charge supported devices. For more information, see the documentation for your device.

Somecomputers also have USB ports with integrated PowerShare feature that allows you to charge your USB devices even when the computer in turned off.

USB also supports Plug‑and‑Play and hot swapping. Plug-and-Play — Allows your computer to recognize and configure a

device automatically. Hot swapping — Allows you to remove and connect USB devices without

restarting your computer.

USB Ports

Standard USB — The standard USB port is present on most laptops and

desktops. Most USB devices connect to the computer using this port. Mini-USB — A mini‑USB port is used in small electronic devices such as

cameras, external storage drives, tablets, and so on. Micro-USB — A micro‑USB port is smaller than mini‑USB port and is used in

phones, tablets, wireless headphones, and other small electronic devices. Powered USB— A powered USB uses a more complex connector than a

standard USB. It essentially has two connectors in a single cable, one for standard USB plug and the other for power, thus allowing higher‑power devices to be connected without the use of an independent power supply. Itis used in retail equipments such as barcode reader and receipt printers.

60  Audio

USB Standards

USB 3.0 — This is also referred to as SuperSpeed USB. This port supports

data transmission speed of up to 4.8 Gbps and is backward compatible with older USB standards.

USB 2.0 — Referred to as Hi‑Speed USB, it provides additional bandwidth for multimedia and storage applications. USB 2.0 supports data transmission speed up to 480 Mbps.

USB 1.x — Legacy USB standard supporting data transfer speeds up to 11Mbps.

USB PowerShare — The USB PowerShare feature allows you to charge USB devices when the computer is powered off or is in sleep state. The icon indicates that the USB port supports PowerShare feature.

NOTE: Certain USB devices may not charge when the computer is powered off or in sleep state. In such cases, turn on the computer to charge the device.

NOTE: If you turn off your computer while charging a USB device, the device may stop charging. To continue charging, disconnect the device and connect it again.

NOTE: On laptops, PowerShare feature stops charging the device when the laptop battery charge reaches 10%. You can configure this limit using BIOS setup program.

Debug Port — The debug port enables a user to run the USB 3.0 ports in USB 2.0 mode temporarily for troubleshooting purposes and also when operating system is reinstalled using a USB optical drive or a flash drive.

eSATA

eSATA allows you to connect external storage devices, such as hard drives and optical drives, to your computer. It provides the same bandwidth as internal SATA ports.

Your computer may have a standalone eSATA port or an eSATA/USB comboport.

eSATA  61

Visual Graphics Array (VGA)

Visual Graphics Array (VGA) allows you to connect to monitors, projectors, and so on.

You can connect to a HDMI or DVI port using a VGA port by using the VGA to HDMI or VGA to DVI adapters.

Digital Visual Interface (DVI)

Digital Visual Interface (DVI) allows you to connect your computer to displays such as flat‑panel monitors, projectors, and so on.

There are three types of DVI connections:

•DVI-D (DVI-Digital) — DVI‑D transmits digital video‑signals between

the video card and the digital display. This provides fast and high‑quality video output.

•DVI-A (DVI-Analog) — DVI‑A transmits analog video‑signals to an

analog display such as a CRT monitor or an analog LCD monitor.

•DVI- I (DVI-Integrated) — DVI‑I is an integrated connector that can

transmit a digital or an analog signal. This port is more versatile as it can be used in both digital and analog connections.

DisplayPort

DisplayPort provides digital connection between your computer and display devices such as monitors, projectors, and so on. It supports both video and audio signals. DisplayPort was designed specifically to be used with computer displays.

Mini-DisplayPort

Mini‑DisplayPort is a smaller version of the DisplayPort.

NOTE: DisplayPort and Mini‑DisplayPort are compatible with each other but the ports and connectors vary in size. If the port sizes are different, use a converter.

62  Visual Graphics Array (VGA)

Advantages of DisplayPort

•Supports high resolutions and high refresh‑rates

•Supports 3D transmission

•Supports multiple display‑devices simultaneously

•Supports HDCP

•Supports plug‑and‑play adapters that allow you to connect displays

using older connection standards such as DVI, HDMI, and VGA

•DisplayPort cables can extend up to 15 meters (49.21 feet) without requiring signal boosters

HDMI

High Definition Multimedia Interface (HDMI) provides digital connection between your computer, display devices, and other multi‑media devices. It supports both video and audio signals.

HDMI ports are commonly available on computers, TVs, set‑top boxes, DVDand Blu‑ray players, gaming consoles, and so on.

Advantages of HDMI

•Supports high resolutions and high refresh‑rates

•Supports 3D transmission

•Supports HDCP

•Commonly available in most computers and consumer

multi‑mediadevices

•Can be used to set up audio‑only, video‑only, or an audio and videoconnection

•Compatible with fixed‑pixel displays such as LCDs, plasma displays, andprojectors

Mini HDMI

Mini High Definition Multimedia Interface (HDMI) provides digital connection between your computer and portable devices such as smartphones, laptops, and so on.

HDMI  63

Micro HDMI

Micro High Definition Multimedia Interface (HDMI) provides digital connection between your computer and portable devices such as smart phones, laptops, and so on. This connector resembles the micro‑USB connector found on most smartphones.

S/PDIF

S/PDIF is a standard for transferring audio in digital format. You can use S/PDIF to audio devices such as sound cards, speakers, home theater systems, TVs, and so on. It provides 5.1 audio support.

There are two kinds of S/PDIF connections:

•Optical — Uses optical fiber with TOSLINK connectors

•Coaxial — Uses coaxial cable with RCA connectors

64  S/PDIF

Software and Applications

Computrace

Computrace allows you to track computers as they change hands or move around an organization, and helps to prevent theft and recover lost or stolencomputers.

A Computrace‑enabled computer that can access the Internet communicates regularly with the Computrace server to report system information, location, and user identity.

Computrace offers the following packages and features:

Complete Absolute Track Plus Lo/Jack for

Laptops

Inventory Assets Track computer

hardware

Secured asset tracking

Track stolen computers

Prevent theft License

Remotely delete data

Centralized lease information

Software inventory

compliance

Locate stolen computers

Track leases Protects against

Investigate loss Locates using

Prevent theft Recovers within

For home and home office

theft

hidden software

30 days

NOTE: Computrace may not be supported on all computers.

Computrace  65

Enabling Computrace

1. Turn on (or restart) your computer.

2. When the DELL logo appears, press <F2> immediately to enter BIOS

setup program.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Windows desktop; then,shut down your computer and try again.

3. Select Security tab and then select Computrace(R).

4. Select Activate to enable Computrace. NOTE: Once you enable or disable the Computrace option in the

BIOS setup program, you will not be able to change this setting in future. This is to prevent an unauthorized changes to this option.

Getting Help on Computrace

Dell provides help on Computrace through Absolute Software. You can contact Absolue Software for help on installation, configuration, usage, andtroubleshooting.

To contact Absolute Software see the Absolute Software website at

absolute.com or send an email to techsupport@absolute.com.

My Dell Downloads

My Dell Downloads is a software repository that allows you to download and install software that was pre‑installed on your computer but did not receive the media for.

NOTE: My Dell Downloads may not be available in all regions. NOTE: You must register to access My Dell Downloads.

My Dell Downloads allows you to:

•View software originally shipped with the computer.

•Download and install entitled software.

•Change your My Dell Downloads account password.

To register and use My Dell Downloads:

1. Go to smartsource.dell.com/web.

2. Follow the instructions on the screen to register your computer.

3. Reinstall the software or create a backup media for future use.

66  My Dell Downloads

My Dell

My Dell is a one‑stop control panel for system tools and diagnostics. Youcan use My Dell to find your computer’s Service Tag, Express Service Code, system information, warranty status, and so on. It provides access toonline tools, Dell technical support links, Dell customer support channels, device manager, network connections, system alerts, performance improvement tips, andlinks to other Dell tools and diagnostic services.

Downloading or Upgrading My Dell

To download or upgrade to the latest version of My Dell, go to

dell.com/support.

NOTE: It is recommended to download the software from the Internet

when prompted during the installation of My Dell.

Accessing My Dell

Windows 8.1 — Tap or click the My Dell icon on the Start screen. Windows 7 — Click Start → All Programs→ Dell→ My Dell→ My Dell.

PC Checkup

Use PC Checkup to check your hard‑drive usage, run hardware diagnostics, and track the changes made to your computer.

•Drive Space Manager — Manage your hard drive using a visual

representation of the space consumed by each type of file.

•Performance and Configuration History — Monitor system events and

changes over time. This utility displays all hardware scans, tests, system changes, critical events, and restoration points of the system.

‑ Detailed System Information — View detailed information about

your hardware and operating system configurations; access copies of your service contracts, warranty information, and warranty renewal options.

‑ Get Help — View Dell Technical Support options, Customer

Support, Tours and Training, Online Tools, Service Manual, Warranty Information, FAQs, and so on.

My Dell  67

‑ Backup and Recovery — Access system recovery tools that allow

you to:

‑ Create a Dell Factory Image Restore file on your computer to

restore your computer at a later point.

‑ Create a Backup and Recovery media.

‑ System Performance Improvement Offers – Acquire software and

hardware solutions that help improve your system performance.

Solution Station

Solution Station is a one stop shop for premium support services providing computer configuration and maintenance, networking setup and support, home entertainment Installation, and so on.

You can choose from one of the following support categories depending on your needs: Phone support, On‑site support (in‑home support),

oronlineservices.

Featured services include a free PC health check to optimize and speed‑up your computer, help with common errors and troubleshooting, virus and spyware removal, wireless‑network setup, and more. You can also find articles and FAQs on the most common problems and instructions on performing common tasks.

The support categories provide flexible pricing and varying degrees of customer involvement in issue resolution.

68  Solution Station

Solution Station Offerings

Type Offerings

Warranty and ongoing care

Installations and setup

Troubleshooting and repair

Extend warranty or service contact Dell Tech Concierge

Computer setup Wireless‑network setup Software installation Windows operating‑system installation Internal‑hardware upgrades TV and home theater installation Antivirus installation Internet and email setup Computer‑accessories setup Internet parental control setup File transfer and data backup

Speed up your computer Virus and spyware removal Data recovery Computer errors and troubleshooting Network errors and troubleshooting

Quickset

Quickset is a suite of software applications that provide enhanced functionality to your Dell computer. It provides easy access to a number of functions that would normally require several steps. Some of the features that you can access using Dell Quickset include:

•Configure wireless shortcut key

•Disable or enable battery charging

•Change Fn‑key behaviour

NOTE: Quickset may not be supported on all computers.

Quickset  69

Installing Quickset

Quickset is pre‑installed on a new Dell computer. If you need to reinstall Quickset, download it from the Dell support website at dell.com/support.

NOTE: If you restore your computer using PC Restore or a similar application, Quickset is restored as well.

NVIDIA 3D Applications

The NVIDIA 3DTV Play application installed on your computer allows you to play 3D games, watch Blu‑ray 3D videos, and browse 3D photos. It supports the same games as NVIDIA 3D Vision. For a list of supported 3D games, seenvidia.com.

NOTE: Refer to NVIDIA support for more details on this application. NOTE: NVIDIA 3D application is not available on all computers.

Playing Games in 3D

1. Launch the game in full‑screen mode.

2. If you see a message stating that the current mode is not HDMI1.4

compatible, set the in‑game resolution to 1280 x 720 (720p) in HD3Dmode.

70  NVIDIA 3D Applications

Keyboard Shortcuts

The following are some of the keyboard shortcuts available for 3D gaming:

Keys Description Function

<Ctrl><t> Shows/hides

stereoscopic 3D effects

<Ctrl><F4> Increases 3D

depth

<Ctrl><F3> Decreases 3D

depth

<Ctrl><F11> Captures a 3D screenshot of the

<Ctrl><Alt><Insert> Shows/hides

in‑game compatibility message

<Ctrl><F6> Increases

convergence

<Ctrl><F5> Decreases

convergence

Turns 3DTV Play on or off. NOTE: The gaming performance

may reduce when using HD 3D mode even if 3DTV Play is disabled. To maximize performance, select HD or SD mode when 3DTV Play is disabled.

Increases the 3D depth in the current game.

Decreases the 3D depth in the current game.

current game, and saves the file in a folder in the Documents folder. To view the file, use the NVIDIA 3D Photo Viewer.

Displays the NVIDIA recommended settings for the current game.

Moves objects towards you; maximum convergence places all objects in front of the scene in your space; also used to place the laser sight.

Moves objects away from you; minimum convergence places all objects behind the scene in your space; also used to place the laser sight.

NOTE: For more information, see the NVIDIA application help file.

NVIDIA 3D Applications  71

DellConnect

DellConnect is an online tool that allows a Dell agent to access your computer (under your supervision) to remotely diagnose and resolve issues on yourcomputer. It allows an technical support representative to interact with your computer with your permission.

A DellConnect request is initiated by a technical support agent when required during troubleshooting.

NOTE: To access DellConnect and terms of usage, see dell.com/DellConnect.

72  DellConnect

Restoring Your Operating System

System Recovery Options

You can restore the operating system on your computer using one of the following options:

CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all files on your computer. If possible, backup your data files before using these options.

Option Description

Dell Backup and Recovery Use this as the first solution to recover

your operating system.

System reinstall discs Use when operating system failure

prevents the use of Dell Backup and Recovery or when installing Windows on a new or replacement hard drive.

System Restore Use this to restore your operating system

configuration to an earlier point in time without affecting your files.

Dell Factory Image Restore Use this as the last option to restore your

operating system. Using this method deletes all files and

applications that you might have saved or installed after you received the computer.

Dell DataSafe Local Backup (Windows 7)

Operating System disc (Windows 7)

Use this when System Restore does not resolve your problem.

Use this to reinstall only the operating system on your computer.

System Recovery Options  73

Dell Backup and Recovery

NOTE: Dell Backup and Recovery option is available only in

Windows 8.1.

Dell Backup and Recovery has two versions:

•Dell Backup and Recovery Basic

•Dell Backup and Recovery Premium

Features Basic Premium

Restore your system back to factory state

Backup files manually

Restore files from backup

Backup and restore to and from the Cloud (You must purchase a cloud storage

subscription to use this feature after 30 days)

Continuously backup files to minimize data loss

Create a full system backup (including applications and settings)

Merge multiple backups and archive old backups

Backup and restore files based on type X

 



Dell Backup and Recovery Basic

Accessing Dell Backup and Recovery

1. Turn on your computer.

2. Access the Search charm.

3. Click Apps and type Dell Backup and Recovery in the search box.

4. Click Dell Backup and Recovery in the search result list.

74  Dell Backup and Recovery

Creating System Reinstall Discs

1. Launch Dell Backup and Recovery.

2. Click Bootable Backup tile.

3. Click Factory Backup.

4. Select USB Flash Drive or Discs, and then click Continue.

5. Follow the instructions on the screen.

Restoring Your Computer

1. Launch Dell Backup and Recovery.

2. Click the Recovery tile.

3. Click System Recovery.

4. Click Yes, Continue.

5. Follow the instructions on the screen.

Dell Backup and Recovery Premium

CAUTION: Although you are provided with an option to preserve your personal files during the recovery process, it is recommended that you backup your personal files on a separate drive or disk before using the recovery option.

NOTE: If you ordered Dell Backup and Recovery Premium with your

computer through Digital Delivery application, you need to download the Dell Backup and Recovery Basic first to get the Dell Backup and Recovery Premium option.

Upgrading to Dell Backup and Recovery Premium

1. Launch Dell Backup and Recovery.

2. Click the Backup tile and select Data Backup.

3. Click Upgrade to Dell Backup and Recovery Premium.

Restoring system data

1. Launch Dell Backup and Recovery.

2. Click the Backup tile and select System Backup.

3. Follow the instructions on the screen.

Restoring specific files or folders from a Full System Backup

1. Launch Dell Backup and Recovery.

2. Click the Recovery tile, and then select Data Recovery.

Dell Backup and Recovery  75

3. Click Yes, Continue.

4. Follow the instructions on the screen.

Restoring specific files or folders from a File & Folder Backup

1. Launch Dell Backup and Recovery.

2. Click the Recovery tile, and then select Data Recovery.

3. Click Yes, Continue.

4. Type the name of the ﬁle or folder in the search box or select the type of

data to restore.

5. Follow the instructions on the screen.

Creating a Full System Backup

1. Launch Dell Backup and Recovery.

2. Click the Recovery tile, and then select System Recovery.

3. Click Yes, Continue.

4. Follow the instructions on the screen.

Dell DataSafe Local Backup

CAUTION: Using Dell DataSafe Local Backup permanently removes any programs or drivers installed after you received your computer. Before using Dell DataSafe Local Backup, prepare backup media of applications you need to install on your computer. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem.

CAUTION: Although Dell DataSafe Local Backup is designed to preserve the data on your computer, it is recommended that you backup your data before using the Dell DataSafe Local Backup.

NOTE: Dell DataSafe Local Backup may not be available in all regions. NOTE: Dell DataSafe Local Backup is available only in Windows 7. NOTE: If Dell DataSafe Local Backup is not available on your computer,

use Dell Factory Image Restore to restore your operating system.

Dell DataSafe Local Backup has two versions:

•Dell DataSafe Local Backup Basic

•Dell DataSafe Local Backup Premium

76  Dell DataSafe Local Backup

Dell DataSafe Local Backup

Features Basic Premium

Restore your system back to factory state

Create system reinstall disks on DVD or USB media

Full system backup and restore to a previously saved point in time

File and folder backup and restore to a previously saved point in time

Backup and restore based on the file types (mp3, jpg, and so on)

Backup data to a local storage device X

Automated scheduled backups X

 



Dell DataSafe Local Backup Basic

NOTE: Dell DataSafe Local Backup is available only in Windows 7.

Launching Dell DataSafe Local Backup

1. Turn on your computer.

2. Click Start → All Programs→ Dell DataSafe→ Dell DataSafe Local Backup.

Creating system reinstall disks

1. Launch Dell DataSafe Local Backup.

2. Click Backup→ Create Recovery Media.

3. Follow the instructions on the screen.

Restoring your computer to a previous date or factory settings

1. Launch Dell DataSafe Local Backup.

2. Click Restore→ Restore your entire system to a previous date or to the factory state.

3. Follow the instructions on the screen.

Dell DataSafe Local Backup  77

Dell DataSafe Local Backup Premium

NOTE: If you ordered Dell DataSafe Local Backup Premium at the time

of purchase, it may be pre-installed on your computer.

Upgrading to Dell DataSafe Local Backup Premium

1. Launch Dell DataSafe Local Backup.

2. Click UPGRADE NOW!

Restoring system data

1. Launch Dell DataSafe Local Backup.

2. Click Backup→ Full System Backup.

3. Follow the instructions on the screen.

Restoring data using File and Folder Local Backup

1. Launch Dell DataSafe Local Backup.

2. Click Backup→ File & Folder Local Backup.

3. Follow the instructions on the screen.

Restoring specific files or folders from a Full System Backup

1. Launch Dell DataSafe Local Backup.

2. Click Restore→ Restore speciﬁc ﬁles or folders from a Full System Backup.

3. Follow the instructions on the screen.

Restoring specific files or folders from a File & Folder Backup

1. Launch Dell DataSafe Local Backup.

2. Click Restore→ Restore speciﬁc ﬁles or folders from a File & Folder Backup.

3. Follow the instructions on the screen.

78  Dell DataSafe Local Backup

Dell Factory Image Restore

CAUTION: Using the Dell Factory Image Restore option permanently removes any programs or drivers installed after you received your computer. Prepare backup media of applications you need to reinstall before using Dell Factory Image Restore.

NOTE: Dell Factory Image Restore may not be available in certain

countries or on certain computers.

Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores the software on your hard drive to the state is was initially shipped. Any programs or files added after you received your computer — including data files such as pictures, music, and videos — are permanently deleted.

Accessing Dell Factory Image Restore

CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before performing Dell Factory Image Restore. Use Dell Factory Image Restore only if other recovery methods fail.

After two failed attempts to boot the operating system, the boot sequence automatically attempts to perform system recovery options and perform an automatic repair.

Dell Factory Image Restore  79

Starting Dell Factory Image Restore

1. Turn on or restart the computer.

2. When the DELL logo appears, press <F8> few times to access the Advanced Boot Options window.

NOTE: If you wait too long and the operating system logo appears,

continue to wait until you see the Microsoft Windows desktop; then, reboot your computer and try again.

3. Select Repair Your Computer. The System Recovery Options window appears.

4. Select a keyboard layout and click Next.

5. Log on to a local computer.

6. Select Dell Factory Image Restore or Dell Factory Tools→ Dell Factory Image Restore (depending on the conﬁguration of your computer).

7. Click Next. The Conﬁrm Data Deletion screen appears. NOTE: If you do not want to proceed with Dell Factory Image

Restore, click Cancel.

8. Select the check box to conﬁrm that you want to continue reformatting

the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take 20or more minutes to complete.

9. When the restore operation is complete, click Finish to restart the

computer.

80  Dell Factory Image Restore

System Restore

CAUTION: Backup data files regularly. System Restore does not monitor or recover your data files.

System Restore is a Microsoft Windows tool that helps you undo software changes to your computer without affecting your personal files like documents, photos, emails, and so on.

Every time you install a software or device driver, your computer updates Windows system files to support the new software or device. Sometimes, this may cause some unexpected errors. System Restore helps you restore the Windows system files to the state prior to the installation of the software or device driver.

System restore creates and saves restore points at regular intervals. You use these restore points (or create your own restore points) to restore your computer’s system files to an earlier state.

Use system restore if changes to software, drivers or other system settings have left your computer in an undesirable operating state.

NOTE: If newly installed hardware may be a cause, remove or disconnect the hardware and try a system restore.

NOTE: System restore does not backup your personal files and hence it cannot recover your personal files that are deleted or damaged.

Windows 8.1

Using System Restore

1. Open the Search charm and click Settings.

2. Click Recovery and click Open System Restore.

3. Follow the instructions on the screen.

Undoing the Last System Restore

1. Switch to the traditional Windows desktop.

2. Open the Settings charm.

3. Click Control Panel.

4. Click System and Security and click Action Center.

5. At the lower-right corner of Action Center window, click Recovery.

6. Click Open System Restore and follow the instructions on the screen to

undo the last system restore.

System Restore  81

Windows 7

Using System Restore

1. Click Start .

2. In the search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an

administrator on the computer, click Continue; otherwise, contact the administrator of the computer.

3. Click Next and follow the instructions on the screen.

Undoing the Last System Restore

In the event that System Restore did not resolve the issue, you may undo the last system restore.

NOTE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

1. Click Start .

2. In the search box, type System Restore and press <Enter>.

3. Click Undo my last restoration, click Next and follow the instructions on

the screen.

82  System Restore

Operating System Disc

CAUTION: Reinstalling the operating system using the operating system disc permanently deletes all data and software from your computer.

NOTE: The Operating System disc is optional and may not ship with your

computer.

You can use the Operating System disc to install or reinstall the operating system on your computer. You must reinstall all drivers and software after reinstalling the operating system using the Operating System disc.

Reinstalling the Operating System Using the Operating System Disc

To reinstall the operating system:

1. Insert the operating system disc and restart the computer.

2. When the DELL logo appears, press <F12> immediately to access the

boot menu.

NOTE: If you wait too long and the operating system logo appears, continue to wait until your computer loads the operating system; then, restart your computer and try again.

3. Select the CD/DVD drive from the list and press <Enter>.

4. Follow the instructions on the screen.

System Reinstall Discs

The system reinstall discs created using Dell Backup and Recovery allows you to return your hard drive to the operating state it was in when you purchased the computer while preserving the data files on your computer.

Use Dell Backup and Recovery to create the system reinstall discs.

Operating System Disc  83

Restoring Your Computer Using System Reinstall Disc

To restore your computer using the system reinstall disc:

1. Turn o your computer.

2. Insert the system recovery disc into the optical drive or connect the

USBkey and power on the computer.

3. When the DELL logo appears, press <F12> immediately to access the

boot menu.

NOTE: If you wait too long and the operating system logo appears, continue to wait until your computer loads the operating system; then, restart your computer and try again

4. Highlight the media you are using to restore, and press <Enter>.

5. If prompted, quickly press any key to boot from the boot device.

6. Follow the instructions on the screen to complete the recovery process.

84  Operating System Disc

Troubleshooting

Basic Troubleshooting Steps

This section lists some basic troubleshooting steps you can use to resolve common issues with your computer.

•Make sure your computer is switched on and all the components are receiving power.

•Make sure all the cables are firmly connected to the respective ports.

•Make sure that the cables are not damaged or frayed.

•Make sure that there are no bent or broken pins on the connectors.

•Restart your computer and check whether the problem persists.

•For internet connection issues, unplug your modem and router from

theelectrical outlet, wait for about 30 seconds, plug in the power cables, and try connecting again.

NOTE: For more information on troubleshooting, solutions to commonproblems, and FAQs, see dell.com/support. To contact Dell fortechnical support. see “Contacting Dell”.

Diagnostics

Your computer has built-in diagnostic tools to help you determine the issue with you computer. These tools may notify you of a problem using errormessages, light codes, or beep codes.

Pre-Boot System Assessment

You can use the Pre-Boot System Assessment (PSA) to diagnose various hardware problems. The ePSA tests devices such as the system board, keyboard, display, memory, hard drive, and so on.

NOTE: PSA may not be supported on all computers.

Invoking PSA

1. Turn on or restart your computer.

2. Press <F12> at the Dell logo to access the Boot Menu. NOTE: If you wait too long and the operating system logo appears,

continue to wait until you see the Windows desktop, then restart your computer and try again.

Basic Troubleshooting Steps  85

3. Select Diagnostics and press <Enter>.

4. Follow the instructions on the screen to complete the test.

If a component fails the test, the test stops, the computer beeps, andan error code is displayed. Note the error code(s) and search for solutions at dell.com/support or contact Dell.

Follow the instructions on the screen to continue to the next test, retest the component that failed, or stop the test and restart the computer.

If the PSA completes successfully, the following message appears on your screen: “ No problems have been found with this system

so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).” Press<y> to continue if you are

experiencing memory issue, otherwise press <n> to finish the test.

NOTE: Press <Esc> anytime during the test to abort testing and restart your computer.

Enhanced PSA

You can use the Enhanced Pre-Boot System Assessment (ePSA) to diagnosevarious hardware problems. The ePSA tests devices such as the system board, keyboard, display, memory, hard drive, and so on.

NOTE: ePSA may not be supported on all computers.

The ePSA home screen is divided into three areas:

•Devices window — Appears on the left of the ePSA home screen. Itdisplays all the devices in your computer and can be used to selectdevices.

•Control window — Appears at the bottom-right of the ePSA homescreen.

- Selecting the Thorough Test Mode check-box in the control window

maximizes the extent and duration of the tests.

- Status bar appears at the bottom-left side of the control window and indicates the overall completion of the tests.

- To test selected devices, click Run Tests.

- To exit the ePSA and restart your computer, click Exit.

•Status window — Appears on the right of the ePSA home screen.

86  Diagnostics

The status area has four tabs:

•Configuration — Displays detailed configuration and status information

about all devices that can be tested using ePSA.

•Results — Displays all tests that are executed, their activity, and results

for each test.

•System Health — Displays the status of the battery, power adapter, fans,

and so on.

•Event Log — Provides detailed information about all tests. TheStatcolumn displays the status of the tests.

LCD BIST

LCD BIST (Built-In Self Test) helps you determine if a display problem is caused by the LCD or some other part. The test may displays different colors and text on the screen and if you do not notice the problem during the test then the issue lies outside of the LCD.

NOTE: Peripherals may have diagnostics specific to them. For more information, see the documentation of the peripheral.

Starting LCD BIST

1. Turn on or restart your computer.

2. Press <F12> at the Dell logo to access the Boot Menu. NOTE: If you wait too long and the operating system logo appears,

continue to wait until you see the Windows desktop, then restart your computer and try again.

3. Select Diagnostics and press <Enter>.

4. If you do not see colored lines on the screen, press <N> to enter the

LCD BIST.

Diagnostics  87

Invoking ePSA

To invoke ePSA:

1. Restart the computer.

2. Press <F12> at the Dell logo to access the Boot Menu. NOTE: If you wait too long and the operating system logo appears,

continue to wait until you see the Windows desktop, then restart your computer and try again.

3. Select Diagnostics and press <Enter>.

4. Follow the instructions on the screen to complete the test and note any

error messages that appear.

If a component fails the test, the test stops, the computer beeps, andan error code is displayed. Note the error code(s) and search for solutions at dell.com/support or contact Dell.

Follow the instructions on the screen to continue to the next test, retest the component that failed, or stop the test and restart the computer.

If the PSA completes successfully, the following message appears on your screen: “ No problems have been found with this system

so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).” Press<y> to continue if you are

experiencing memory issue, otherwise press <n> to finish the test. If the ePSA completes with errors, the following message appears on

your screen: “Testing completed. One or more errors were

detected.”

The Event Log tab in the Status window displays the errors that occurred during the ePSA tests.

88  Diagnostics

Beep Codes

Your computer may emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, note the beep code and contact Dell for assistance.

NOTE: Some of the beep codes mentioned in the table below may not apply to your computer.

Beep Codes Possible Problem

One Possible system board failure — BIOS ROM checksum

failure

Two No RAM detected

NOTE: If you installed or replaced the memory module, ensure that the memory module is seated properly.

Three Possible system board failure — Chipset error

Four RAM read/write failure

Five Real-Time Clock failure

Six Video card or video controller failure

Seven Processor failure

NOTE: This beep code is supported for computers with Intel processor only.

Eight Display failure

Diagnostics  89

BIOS

BIOS stores hardware information about your computer and passes on the information to the operating system when the computer boots up. Youcan make changes to the basic hardware settings stored in the BIOS using BIOS setup program.

You can use BIOS setup program to:

•Set or change a user-selectable option such as the user password.

•Determine the devices installed on your computer, such as amount of

memory, type of hard drive, and so on.

•Change the system configuration information after you add, change, orremove any hardware in your computer.

Changing BIOS Settings

CAUTION: Incorrect settings in BIOS setup program may cause your computer to not boot, work incorrectly, or damage your computer.

You may need to change settings such as date and time, boot devices and boot sequence, enable or disable PowerShare, and so on. To change the settings, enter BIOS setup program, locate the setting that you want to change, and follow the instructions on the screen.

Entering BIOS Setup Program

1. Turn on or restart your computer.

2. Press <F2> at the Dell logo to enter BIOS setup program. NOTE: If you wait too long and the operating system logo appears,

continue to wait until you see the Windows desktop, then restart your computer and try again.

90  Changing BIOS Settings

Resetting BIOS Password

BIOS passwords are used to add extra security to computers. You can conﬁgure your computer to prompt for a password when booting or when entering BIOS setup program.

Use one of the following methods, depending on your computer type, to reset lost or forgotten BIOS passwords.

CAUTION: Resetting the BIOS password involves clearing all data fromthe CMOS. If you have changed any BIOS settings, you must make those changes again after resetting the password.

Remove the CMOS Battery

WARNING: Read the safety instructions before working inside

yourcomputer.

Almost all motherboards use a coin-cell battery that helps retain BIOS settings, including the password. To reset the password, remove the coin-cell battery, wait 15-30 minutes, and then replace the coin-cell battery.

NOTE: For more information on the location of the coin-cell battery and instruction on removing and replacing it, see the ServiceManual at

dell.com/support.

Use System‑Board Jumper

Almost all system boards on desktop computers contain a jumper to clear CMOS settings along with the BIOS password. The location of this jumper varies depending upon the system board. Look for the jumpers near the CMOS battery, usually labeled as CLR, CLEAR, CLEAR CMOS and so on.

There are 3 pins. The jumper joins the centre pin to either the left or right pin. Remove the jumper and join the centre pin to the opposite pin. Waitfora few seconds then remove the jumper and join the centre pin to originalpin.

WARNING: Read the safety instructions before working inside your computer.

NOTE: For more information on location of the jumper and working inside your computer, see the Service Manual at dell.com/support.

Resetting BIOS Password  91

Changing the Boot Sequence

You may need to change the boot sequence to boot from a device other than your default device, for example when reinstalling the operating system or, using a recovery disc or USB drive.

You can select the boot order using the Boot Menu or the BIOS setup program.

Using Boot Menu

Use the Boot Menu to change the boot sequence of your computer for thecurrent boot. Your computer boots from the selected device only for the current boot and returns to the default device next time you reboot yourcomputer.

To select a boot device using the Boot Menu:

1. Turn on or restart your computer.

2. Press <F2> at the Dell logo to enter BIOS setup program.

NOTE: If you wait too long and the operating system logo appears,

continue to wait until you see the Windows desktop, then restart your computer and try again.

3. Use the up-arrow or down-arrow keys to select the device you want to boot from and press <Enter> or press the number displayed next to the bootdevice.

Using BIOS Setup Program

Use BIOS setup program to select the order of devices your computer uses to boot every time.

To change the boot sequence using BIOS setup program:

1. Enter BIOS setup program.

2. Select the Boot tab.

3. Select the check boxes to enable or disable the devices to be used for

booting.

4. Move the devices up or down to change the boot sequence.

NOTE: The first device in the list is the default boot device.

92  Changing the Boot Sequence

Getting Help and ContactingDell

Getting Help

You can get information and help on Dell products and services using these online self-help resources:

Self-Help Information Self-Help Options

Accessing Windows Help and Support

For more information about Dell products and services

For troubleshooting information, user manuals, technical help blogs, driver, software updates, and so on

For more information about your Microsoft Windows operating system

Windows 8.1 Open the Search charm, type Help and

Support in the search box and press

<Enter>.

Windows 7 Click Start → Help and Support.

dell.com

dell.com/support

microsoft.com

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see

dell.com/contactdell.

NOTE: Availability varies by country and product, and some services may

not be available in your area. NOTE: If you do not have an active Internet connection, you can

find contact information on your purchase invoice, packing slip, bill, orDellproduct catalog.

Getting Help  93

References

Computer Maintenance

It is recommended that you perform the following tasks to avoid general computer problems:

•Provide direct access to a power source, adequate ventilation, and a level surface to place your computer.

•Do not block, push objects into, or allow dust to accumulate in the airvents.

•Back up your data regularly.

•Perform a virus scan regularly.

•Check your computer for errors using My Dell and other tools available

on your computer.

•Clean your computer regularly using a soft, dry cloth.

CAUTION: Using water or other solvents to clean your computer may damage yourcomputer.

•Ensure that there is enough free space on your internal hard drive. Nothaving enough free space may result in degraded performance.

•Enable automatic Windows and other software updates to address software issues and improve computer security.

Power Management

Power management helps you reduce the electricity consumption of your computer by regulating power supply to the various components. The BIOS setup program and the operating system allow you to configure when the power supply to certain components should be reduced or cut off.

Some common power-saving states in Microsoft Windows are:

•Sleep — Sleep is a power-saving state that allows a computer to quickly resume full-power operation (typically within a few seconds) when you want to start working again.

•Hibernation — Hibernation puts your open documents and programs on your hard disk, and then turns off your computer.

94  Computer Maintenance

•Hybrid sleep — Hybrid sleep is a combination of sleep and hibernation.

It puts any open documents and programs in memory and on your hard disk, and then puts your computer into a low-power state so that you can quickly resume your work. When hybrid sleep is turned on, putting your computer into sleep automatically puts your computer into hybridsleep.

•Shut down — Shutting down your computer helps when you are not

planning to use the computer for a considerable period of time. It helps keep the computer secure and also saves more energy. Shut down your computer before adding or removing hardware inside the computer. Shutting down is not a recommended when you need to resume workquickly.

Configuring Power Settings

To configure the power settings:

Windows 8.1

1. Right-click anywhere on the Start screen.

2. Click All apps at the bottom-right corner of the screen.

3. Under Windows System, click Control Panel.

4. If your Control Panel is displayed by Category, click the View by: drop-down and select Small icons or Large icons.

5. Click Power Options.

6. You can choose from a plan from the list of options available depending

on your computer usage.

7. To modify the power settings, click Change plan settings.

Windows 7

1. Click Start → Control Panel → Power Options.

2. You can choose from a plan from the list of options available depending

on your computer usage.

3. To modify the power settings, click Change plan settings.

Power Management  95

Configuring the Power Button Behavior

To configure the power button behavior:

Windows 8.1

1. Right-click anywhere on the Start screen.

2. Click All apps at the bottom-right corner of the screen.

3. Under Windows System, click Control Panel.

4. If your Control Panel is displayed by Category, click the View by: drop-down and select Small icons or Large icons.

5. Click Power Options.Choose what you want your computer to do when you press the power button from the drop-down menu next to When I press the power button.

You may choose dierent option when your computer is running on battery and when it is connected to a power adapter.

6. Click Save changes.

Windows 7

1. Click Start → Control Panel → Power Options.

2. Click Choose what the power buttons do.

3. Choose what you want your computer to do when you press the power button from the drop-down menu next to When I press the power button.

You may choose dierent option when your computer is running on battery and when it is connected to a power adapter.

4. Click Save changes.

Improving Battery Life

The operating time of a battery, which is the time the battery can hold acharge, varies depending on how you use your laptop computer.

The operating time of your battery significantly reduces if you use:

•Optical drives.

•Wireless communication devices, ExpressCards, media cards,

orUSBdevices.

•High-brightness display settings, 3D screen savers, or other power-intensive programs like complex 3D graphics applications andgames.

96  Power Management

You can improve the battery performance by:

•Operating the computer on AC power when possible. Battery life reduces with the number of times the battery is discharged and recharged.

•Configuring the power management settings using Microsoft Windows Power Options to optimize your computer’s power usage (see “Power Management”).

•Enabling the Sleep/Standby and Hibernation features of your computer. NOTE: The life of the battery decreases over time depending on how

often the battery is used and the conditions under which it is used.

You can configure the battery-charging behavior to increase the battery life.

Dell Longevity Mode

Frequently connecting and disconnecting your computer to a power source without allowing the battery to fully discharge may reduce batterylife. Thelongevity mode feature protects the battery health by moderating the extent to which your battery charges, and prevents your battery from frequent charge and discharge cycles.

Your Dell laptop automatically monitors the charging and discharging behavior of your battery, and if applicable, displays a message requesting you to enable longevity mode.

NOTE: Dell longevity mode may not be supported on all laptops.

To configure Dell longevity mode:

1. Right-click the battery icon on the Windows notiﬁcation area and click Dell Extended Battery Life Options. The Battery Meter dialog box appears.

2. Click the Longevity mode tab.

3. Click Enable to turn on, or Disable to turn o Dell longevity mode.

4. Click OK. NOTE: When longevity mode is enabled, the battery charges only

between 88% – 100% of its capacity.

Power Management  97

Dell Desktop Mode

If you primarily use your computer with the power adapter connected, you can enable the desktop mode to moderate the extent to which your battery is charged. This reduces the number of charge/discharge cycles and improves battery life.

Your Dell laptop automatically monitors the charging and discharging behavior of your battery, and if applicable, displays a message requesting you to enable Desktop Mode.

NOTE: Dell desktop mode may not be supported on all computers.

To enable or disable desktop mode:

1. Right-click the battery icon on the Windows notiﬁcation area, and then click Dell Extended Battery Life Options. The Battery Meter dialog box is displayed.

2. Click the Desktop mode tab.

3. Click Enable or Disable based on your preference.

4. Click OK. NOTE: When desktop mode is enabled, the battery charges only

between 50% – 100% percent of its capacity.

Migration Tips

Computer migration is the moving of data and applications between two different computers. The most common reasons requiring a computer migration are when you purchase a new computer or when you upgrade to a new operating systems.

CAUTION: While there are several utilities that simplify migration, it is recommended that you backup your files like pictures, music, documents, and so on.

Migrating from one Windows Operating System to a newer OperatingSystem

While migrating to a newer operating system, refer to the Microsoft guidelines provided for migration from one operating system to another. See www.microsoft.com for details.

98  Migration Tips

Ergonomic Instructions

CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the monitor screen for extended periods of time

may result in eye strain.

For comfort and efficiency, use the ergonomic guidelines when setting up and using your computer.

Laptops are not necessarily designed for continuous operation as office equipment. If you intend to use you laptop continuously, it is recommended that you connect an external keyboard.

•Position your computer so that the monitor and keyboard are directly in front of you as you work. Special shelves are available (from Dell and other sources) to help you correctly position your keyboard.

•Place the external monitor at a comfortable viewing distance. Therecommended distance is 510 mm–610 mm (20 in–24 in) from your eyes.

•Ensure the monitor is at eye level or slightly lower when you are sitting in front of the monitor.

•Adjust the tilt of the monitor, its contrast and brightness settings, andthe lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen.

•Use a chair that provides good back support.

•Keep your forearms horizontal with your wrists in a neutral, comfortable

position while using the keyboard or mouse.

•Always leave space to rest your hands while using the keyboard or mouse.

•Let your upper arms hang naturally at your sides.

•Sit erect, with your feet resting on the floor and your thighs level.

•When sitting, ensure the weight of your legs is on your feet and not on

the front of your chair seat. Adjust your chair’s height or use a footrest, ifnecessary, to maintain proper posture.

•Vary your work activities. Try to organize your work so that you do not have to type for extended periods of time. When you stop typing, try to do things that use both hands.

•Keep the area under the desk clear of obstruction and cables or power cords that may interfere with comfortable seating or present a potential trip hazard.

Ergonomic Instructions  99

1 monitor at or below eye level 4 feet flat on the floor

2 monitor and keyboard positioned

directly in front of the user

3 monitor stand 6 wrists relaxed and flat

NOTE: For the latest ergonomic instructions, see dell.com/regulatory_compliance.

5 arms at desk level

Dell and the Environment

Green is not about limitation, it’s about possibility. It’s about finding a betterway.

Every day, you have the opportunity to make greener choices, butwhen choosing technology, you do not want to compromise on cost, performance or reliability. At Dell, we believe you shouldn’t have to, whichiswhy we strive to ensure that people and companies don’t have tomake trade-offs to be green.

We make this a reality by delivering practical products and services that make an impact on real environmental issues, because at the heart of green is the powerful idea that better ways are possible. Better ways to use time, money and resources. Better ways to live, work and succeed in our world.

100  Dell and the Environment

Dell Inspiron 13 7000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Windows 8.1 Features

Signing in

Microsoft account

Local account

Locking and unlocking your computer

Accessing the desktop

Turning off your computer

Start screen and tiles

Apps

Closing an app

Snapping apps

More Information

Setting Up Your Computer

Connecting To The Internet

Connecting to the Internet Using LAN

Connecting to the Internet Using WLAN

Connecting to the Internet Using WWAN

Setting up Audio

Configuring 5.1/7.1 Audio

Connecting 5.1 Speakers

Connecting 7.1 Speakers

Setting Up Your Printer

Setting Up Your Webcam

Integrated Webcam

External Webcam

Setting up Bluetooth

About Your Computer

Power Adapter

Battery

Touchpad

Display

Touchscreen

3D Camera

Keyboard

Physical Keyboard

Keyboard Backlight

Keyboard Connection Types

Wired

Wireless

Locating the Label on Your Computer

Dell Support Website

BIOS Setup Program

Storage Device

Internal Storage Devices

Removable Storage Devices

Optical Drives and Discs

Memory Cards

Memory Module

System Board

Chipset

Processor

Computer Fan

Thermal Grease

Video Card

TV Tuners

Internal

External

Speakers

2.1 Audio

5.1 Audio

7.1 Audio

Webcam

Network

Local Area Network (LAN)

Wireless Local Area Network (WLAN)

Wireless Wide Area Network (WWAN)

Wireless Personal Area Network (WPAN)

Modem

Router

Network‑Interface Controller (NIC)

Wireless Wide Area Network (WWAN) Adapter

Bluetooth

Using Your Computer

Charging the Battery

Using your Keyboard

Keyboard Shortcuts