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The Integrated Dell™ Remote Access Controller (iDRAC) is a systems
management hardware and software solution that provides remote
management capabilities, crashed system recovery, and power control
functions for Dell PowerEdge™ systems.
The iDRAC uses an integrated System-on-Chip microprocessor for the
remote monitor/control system. The iDRAC co-exists on the system board
with the managed PowerEdge server. The server operating system, which may
be a Microsoft
executing applications; the iDRAC is concerned with monitoring and
managing the server’s environment and state outside of the operating system.
You can configure the iDRAC to send you an e-mail or Simple Network
Management Protocol (SNMP) trap alert for warnings or errors. To help you
diagnose the probable cause of a system crash, iDRAC can log event data and
capture an image of the screen when it detects that the system has crashed.
Managed servers are installed in a Dell M1000-e system enclosure (chassis)
with modular power supplies, cooling fans, and a chassis management
controller (CMC). The CMC monitors and manages all components
installed in the chassis. Redundant CMCs can be added to provide hot
failover if the primary CMC fails. The chassis provides access to the iDRACs
through its LCD display, local console connections, and its web interface.
All network connections to the iDRAC are through the CMC network
interface (CMC RJ45 connection port labelled "GB1"). The CMC routes
traffic to the iDRACs on its servers through a private, internal network. This
private management network is outside of the server’s data path and outside
of the operating system’s control, that is, out-of-band. The managed servers’
inband network interfaces are accessed through I/O modules (IOMs) installed
in the chassis.
®
Windows® or Linux operating system, is concerned with
iDRAC Overview19
The iDRAC network interface is disabled by default. It must be configured
before the iDRAC is accessible. After the iDRAC is enabled and configured
on the network, it can be accessed at its assigned IP address with the iDRAC
web interface, telnet or SSH, and supported network management protocols,
such as Intelligent Platform Management Interface (IPMI).
iDRAC Management Features
The iDRAC provides the following management features:
•Dynamic Domain Name System (DDNS) registration
•Remote system management and monitoring using a Web interface, the
local RACADM command line interface via console redirection, and the
SM-CLP command line over a telnet/SSH connection
®
•Support for Microsoft Active Directory
iDRAC user IDs and passwords in Active Directory using the standard
schema or an extended schema
•Console Redirection — Provides remote system keyboard, video, and
mouse functions
•Virtual Media — Enables a managed server to access a local media drive on
the management station or ISO CD/DVD images on a network share
•Monitoring — Provides access to system information and status of
components
•Access to system logs — Provides access to the system event log, the
iDRAC log, and the last crash screen of the crashed or unresponsive system
that is independent of the operating system state
•Dell OpenManage™ software integration — Enables you to launch the
iDRAC Web interface from Dell OpenManage Server Administrator or IT
Assistant
•iDRAC alert — Alerts you to potential managed node issues through an email message or SNMP trap
•Remote power management — Provides remote power management
functions, such as shutdown and reset, from a management console
•Intelligent Platform Management Interface (IPMI) support
•Secure Sockets Layer (SSL) encryption — Provides secure remote system
management through the Web interface
authentication — Centralizes
20iDRAC Overview
•Password-level security management — Prevents unauthorized access to a
remote system
•Role-based authority — Provides assignable permissions for different
systems management tasks
iDRAC Security Features
The iDRAC provides the following security features:
•User authentication through Microsoft Active Directory (optional) or
hardware-stored user IDs and passwords
•Role-based authority, which enables an administrator to configure specific
privileges for each user
•User ID and password configuration through the Web interface or
SM-CLP
•SM-CLP and Web interfaces, which support 128-bit SSL encryption and
40-bit SSL encryption (for countries where 128 bit is not acceptable)
•Session time-out configuration (in seconds) through the Web interface or
SM-CLP
•Configurable IP ports (where applicable)
NOTE: Telnet does not support SSL encryption.
•Secure Shell (SSH), which uses an encrypted transport layer for higher
security
•Login failure limits per IP address, with login blocking from the IP address
when the limit is exceeded
•Limited IP address range for clients connecting to the iDRAC
Supported Platforms
The iDRAC supports the following PowerEdge systems in the Dell
PowerEdge M1000-e system enclosure:
•PowerEdge M600
•PowerEdge M605
iDRAC Overview21
Check the iDRAC Readme file and the Dell PowerEdge Compatibility Guide
located on the Dell Support website at support.dell.com for the latest
supported platforms.
Supported Operating Systems
Table 1-1 lists the operating systems that support the iDRAC.
See the Dell OpenManage Server Administrator Compatibility Guide located
on the Dell Support website at support.dell.com for the latest information.
Table 1-1. Supported Operating Systems
Operating System
Family
Microsoft
Windows
®
Red Hat
Linux®Enterprise Linux WS, ES, and AS (version 3) (x86 and x86_64)
Operating System
Microsoft
(32-bit x86) Editions with SP2
Microsoft Windows Server 2003 Web, Standard and Enterprise
(32-bit x86) Editions with SP2
Microsoft Windows Server 2003 Standard and Enterprise (x64)
Editions with SP2
Microsoft Windows Storage Server 2003 R2 Express, Workgroup,
Standard, and Enterprise x64 Editions
Microsoft Windows Vista
Editions
Microsoft Windows Server 2008 Web, Standard, and Enterprise
(32-bit x86) Editions
Microsoft Windows Server 2008 Web, Standard, Enterprise and
Datacenter (x64) Editions
®
Windows Server® 2003 R2 Standard and Enterprise
®
Gold Business and Enterprise
NOTE: When installing Windows Server 2003 with Service Pack 1,
be aware of changes to DCOM security settings. For more
information, see article 903220 from the Microsoft Support website
at support.microsoft.com/kb/903220.
Enterprise Linux WS, ES, and AS (version 4) (x86 and x86_64)
Enterprise Linux 5 (x86 and x86-64)
22iDRAC Overview
Table 1-1. Supported Operating Systems (continued)
Operating System
Family
SUSE® Linux Enterprise Server 9 with Update 2 and Update 3 (x86_64)
Operating System
Enterprise Server 10 (Gold) (x86_64)
Supported Web Browsers
NOTICE: Console Redirection and Virtual Media only support 32-bit Web browsers.
Using 64-bit Web browsers will generate unexpected results or failure.
Table 1-2 lists the Web browsers that are supported as iDRAC clients.
See the iDRAC Readme file and the Dell OpenManage Server Administrator Compatibility Guide located on the Dell Support website at support.dell.com
for the latest information.
Table 1-2. Supported Web Browsers
Operating System Supported Web Browser
WindowsInternet Explorer 6.0 (32-bit) with Service Pack 2
(SP2) for Windows XP and Windows 2003 R2 SP2
only
Internet Explorer 7.0 for Windows Vista, Windows XP,
and Windows 2003 R2 SP2 only
LinuxMozilla Firefox 1.5 (32-bit) on SUSE Linux
(version 10) only
Mozilla Firefox 2.0 (32-bit)
iDRAC Overview23
Supported Remote Access Connections
Table 1-3 lists the connection features.
Table 1-3. Supported Remote Access Connections
ConnectionFeatures
iDRAC NIC
• 10Mbps/100Mbs/1Gbps Ethernet via CMC Gb Ethernet port
• DHCP support
• SNMP traps and e-mail event notification
• Support for SM-CLP (telnet or SSH) command shell, for
operations such as iDRAC configuration, system boot, reset,
power-on, and shutdown commands
• Support for IPMI utilities, such as ipmitool and ipmishell
iDRAC Ports
Table 1-4 lists the ports iDRAC listens on for connections. Table 1-5
identifies the ports that the iDRAC uses as a client. This information is
required when opening firewalls for remote access to an iDRAC.
Table 1-4. iDRAC Server Listening Ports
Port NumberFunction
22*
23*
80*
443*
623
3668*, 3669*
3770*, 3771*
5900*
5901*
* Configurable port
Secure Shell (SSH)
Te ln e t
HTTP
HTTPS
RMCP/RMCP+
Virtual Media Service
Virtual Media Secure Service
Console Redirection keyboard/mouse
Console Redirection video
24iDRAC Overview
Table 1-5. iDRAC Client Ports
Port NumberFunction
25
53
68
69
162
636
3269
SMTP
DNS
DHCP-assigned IP address
TFTP
SNMP trap
LDAPS
LDAPS for global catalog (GC)
Other Documents You May Need
In addition to this User’s Guide, the following documents provide additional
information about the setup and operation of the iDRAC in your system:
•The iDRAC online help provides information about using the Web
interface.
•The
•The
•The
•The
The following system documents are also available to provide more
information about the system in which your iDRAC is installed:
•The
Dell CMC Firmware Version 1.0 User’s Guide
provides information
about using the controller that manages all modules in the chassis
containing your PowerEdge server.
Dell OpenManage IT Assistant User’s Guide
provides information
about using IT Assistant.
Dell OpenManage Server Administrator User’s Guide
provides
information about installing and using Server Administrator.
Dell Update Packages User’s Guide
provides information about
obtaining and using Dell Update Packages as part of your system update
strategy.
Product Information Guide
provides important safety and regulatory
information. Warranty information may be included within this document
or as a separate document.
iDRAC Overview25
•The
Rack Installation Guide
and
Rack Installation Instructions
included
with your rack solution describe how to install your system into a rack.
•The
Getting Started Guide
provides an overview of system features, setting
up your system, and technical specifications.
•The
Hardware Owner’s Manual
provides information about system
features and describes how to troubleshoot the system and install or
replace system components.
•Systems management software documentation describes the features,
requirements, installation, and basic operation of the software.
•Operating system documentation describes how to install (if necessary),
configure, and use the operating system software.
•Documentation for any components you purchased separately provides
information to configure and install these options.
•Updates are sometimes included with the system to describe changes to
the system, software, and/or documentation.
NOTE: Always read the updates first because they often supersede
information in other documents.
•Release notes or readme files may be included to provide last-minute
updates to the system or documentation or advanced technical reference
material intended for experienced users or technicians.
26iDRAC Overview
Configuring the iDRAC
This section provides information about how to establish access to the
iDRAC and to configure your management environment to use iDRAC.
Before You Begin
Gather the following items prior to configuring the iDRAC:
•Dell Chassis Management Controller User’s Guide
•
Dell PowerEdge Installation and Server Management
•
Dell Systems Management Consoles
•
Dell PowerEdge Service and Diagnostic Utilities
Dell PowerEdge Documentation
•
CD
CD
Interfaces for Configuring the iDRAC
You can configure the iDRAC using the iDRAC Configuration utility, the
iDRAC Web interface, the local RACADM CLI, or the SM-CLP CLI. The
local RACADM CLI is available after you have installed the operating system
and the Dell PowerEdge server management software on the managed server.
Table 2-1 describes these interfaces.
NOTICE: Using more than one configuration interface at the same time may
generate unexpected results.
CD
CD
Table 2-1. Configuration Interfaces
InterfaceDescription
iDRAC
Configuration
Utility
Accessed at boot time, the iDRAC Configuration utility is
useful when installing a new PowerEdge server. Use it for
setting up the network and basic security features and for
enabling other features.
Configuring the iDRAC27
Table 2-1. Configuration Interfaces (continued)
InterfaceDescription
iDRAC Web
Interface
CMC Web Interface In addition to monitoring and managing the chassis, the CMC
Chassis LCD PanelThe LCD panel on the chassis containing the iDRAC can be
Local RACADMThe local RACADM command line interface runs on the
iVM-CLIThe iDRAC Virtual Media Command Line Interface
The iDRAC Web interface is a browser-based management
application that you can use to interactively manage the
iDRAC and monitor the managed server. It is the primary
interface for day-to-day tasks, such as monitoring system
health, viewing the system event log, managing local iDRAC
users, and launching the CMC Web interface and console
redirection sessions.
Web interface can be used to view the status of a managed
server, configure iDRAC network settings, and to start, stop, or
reset the managed server.
used to view the high-level status of the servers in the chassis.
During initial configuration of the CMC, the configuration
wizard allows you to enable DHCP configuration of iDRAC
networking.
managed server. It is accessed from either the iKVM or a
console redirection session initiated from the iDRAC Web
interface. RACADM is installed on the managed server when
you install Dell OpenManage Server Administrator.
RACADM commands provide access to nearly all iDRAC
features. You can inspect sensor data, system event log records,
and the current status and configuration values maintained in
the iDRAC. You can alter iDRAC configuration values,
manage local users, enable and disable features, and perform
power functions such as shutting down or rebooting the
managed server.
(iVM-CLI) provides the managed server access to media on
the management station. It is useful for developing scripts to
install operating systems on multiple managed servers.
28Configuring the iDRAC
Table 2-1. Configuration Interfaces (continued)
InterfaceDescription
SM-CLPSM-CLP is the Server Management Workgroup Server
Management-Command Line Protocol (SM-CLP)
implementation incorporated in the iDRAC. The SM-CLP
command line is accessed by logging into the iDRAC using
telnet or SSH.
SM-CLP commands implement a useful subset of the local
RACADM commands. The commands are useful for scripting
since they can be executed from a management station
command line. The output of commands can be retrieved in
well-defined formats, including XML, facilitating scripting and
integration with existing reporting and management tools.
See "RACADM and SM-CLP Equivalencies" on page 303 for a
comparison of the RACADM and SM-CLP commands.
IPMIIPMI defines a standard way for embedded management
subsystems such as the iDRAC to communicate with other
embedded systems and management applications.
You can use the iDRAC Web interface, SM-CLP, or RACADM
commands to configure IPMI Platform Event Filters (PEFs)
and Platform Event Traps (PETs).
PEFs cause the iDRAC to perform selectable actions (for
example, rebooting the managed server) when it detects a
condition. PETs instruct the iDRAC to send e-mail or IPMI
alerts when it detects specified events or conditions.
You can also use standard IPMI tools such as ipmitool and
ipmishell with iDRAC when you enable IPMI Over LAN.
Configuration Tasks
This section is an overview of the configuration tasks for the management
station, the iDRAC, and the managed server. The tasks to be performed
include configuring the iDRAC so that it can be used remotely, configuring
the iDRAC features you want to use, installing the operating system on the
managed server, and installing management software on your management
station and the managed server.
Configuring the iDRAC29
The configuration tasks that can be used to perform each task are listed
beneath the task.
NOTE: Before performing configuration procedures in this guide, the CMC and I/O
modules must be installed in the chassis and configured, and the PowerEdge server
must be physically installed in the chassis.
Configure the Management Station
Set up a management station by installing the Dell OpenManage software, a
Web browser, and other software utilities.
•See "Configuring the Management Station" on page 41
Configure iDRAC Networking
Enable the iDRAC network and configure IP, netmask, gateway, and DNS
addresses.
NOTE: Changing the iDRAC network settings terminates all current network
connections to the iDRAC.
NOTE: The option to configure the server using the LCD panel is available only
during the CMC initial configuration. Once the chassis is deployed, the LCD panel
cannot be used to reconfigure the iDRAC.
NOTE: The LCD panel can be used to enable DHCP to configure the iDRAC network.
If you want to assign static addresses, you must use the iDRAC Configuration Utility
or the CMC Web interface.
•Chassis LCD Panel — see the
Guide
.
•iDRAC configuration utility — see "LAN" on page 199
•CMC Web interface — see "Configuring Networking Using the CMC
Web Interface" on page 33
•RACADM — see "cfgLanNetworking" on page 263
Dell Chassis Management Controller User’s
30Configuring the iDRAC
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