Dell E2020H, P2222H Dell Display Manager 2.0 for Windows User’s Guide [EN]

Dell Display Manager 2.0 for Windows
User’s Guide
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
Copyright © 2022 Del l Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Rev. A00
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Downloading and setting up the DDM 2.0 . . . . . . . . 6
Downloading the DDM 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting the monitor to your computer. . . . . . . . . . . . . 6
Before launching the DDM 2.0 . . . . . . . . . . . . . . . . . 7
Launching DDM 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Menu Launcher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Adjusting the brightness and contrast . . . . . . . . . . 15
Managing multiple video inputs . . . . . . . . . . . . . . . 16
Configuring the Picture-in-Picture/Picture-by-Picture
(PIP/PBP) mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Assigning shortcut keys . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting the monitor display mode . . . . . . . . . . . . . 20
Auto change color preset when using specific
application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Organizing windows with Easy Arrange . . . . . . . . . 23
Using the Application Window Snap. . . . . . . . . . . . 26
Configuring the Gaming Settings . . . . . . . . . . . . . . 27
Setting up the KVM. . . . . . . . . . . . . . . . . . . . . . . . . 29
    3
Changing KVM configuration . . . . . . . . . . . . . . . . . . . . . . 32
Personalize settings . . . . . . . . . . . . . . . . . . . . . . . . 35
Changing Menu Launcher configuration . . . . . . . . . . . . . 35
Changing Launch DDM Hotkey configuration . . . . . . . . . 37
Applying energy conservation features . . . . . . . . . 38
Color Management. . . . . . . . . . . . . . . . . . . . . . . . . 39
Automatically adjust the default color profile in Windows when the color preset in monitor is changed . . 39
Automatically change the color preset based on the
change in the ICC profile . . . . . . . . . . . . . . . . . . . . . . . . . 39
Changing the ICC profile in Windows. . . . . . . . . . . . . . . . 40
Import/Export application settings . . . . . . . . . . . . 42
Additional settings of DDM 2.0 . . . . . . . . . . . . . . . 45
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Understand the different states of DDM 2.0 . . . . . . . . . . 48
Dell monitors not supported by DDM 2.0 . . . . . . . . . . . . . 49
Unable to detect supported Dell monitor. . . . . . . . . . . . . 49
Compatibility between DDM 1.x and DDM 2.0 . . . . . . . . . 49
Getting more information on troubleshooting . . . . . . . . . 50
Application Windows Snap . . . . . . . . . . . . . . . . . . . . . . . . 51
Improve DDM 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Updating DDM 2.0 software and monitor
firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Updating the monitor firmware . . . . . . . . . . . . . . . . . . . . 53
4   

Overview

Dell Display Manager 2.0 (DDM 2.0) is a Windows application used to manage a monitor or a group of monitors.
DDM 2.0 allows you to configure the monitor settings, control power setti organize applications in different screen layouts, and other functions on supported Dell monitors.
After installing DDM 2.0, it runs each time you re access icon is available in the system taskbar, with information about connected monitors available when you hover your cursor over the DDM icon.
start your computer. A quick

System Requirements

DDM 2.0 supports the following operating systems:
• Windows 10 build 17763 and above
•Windows 11
NOTE: Certain functions are hardware dependent. Refer to your monitor
user guide for information about the functions that are available.
ngs,
NOTE: Screenshots in this document are for illustrative purposes only.
Some functions may not be supported by your monitor.
Overview    5

Downloading and setting up the DDM 2.0

Downloading the DDM 2.0

1. Browse for your monitor model name, or type it in at https://
www.dell.com/support.
wnload the DDM 2.0 for Windows from the list of downloads, and instal l it
2. Do on your computer.

Connecting the monitor to your computer

1. Connect the monitor to your computer by following the steps that are
specified in the monitor user guide.
NOTE: The connectivity diagrams are for il lustrative purposes only. Refer to
your monitor user guide for the complete information.
6    Downloading and setting up the DDM 2.0

Before launching the DDM 2.0

Before launching the DDM 2.0, select Others on the monitor’s On-screen Display (OSD), and ensure that the DDC/CI function is set as On.
Before launching the DDM 2.0    7

Launching DDM 2.0

Menu Launcher

Click the DDM 2.0 icon on the system taskbar to open the Menu Launcher box. When multiple Dell monitors are connected to the computer, you can select any monitor from the drop-down list to control the settings of the monitor. Alternatively, you can open the menu launcher from the program menu.
The Menu Launcher box provides quick access to the following commonly used functions:
Disp
Br
Co
Eas
KVM (
Gaming (
Display
The following image shows a shortcut link to access the display settings of computer, and allows you to configure your screen resolution, scale, and layout.
lay
ightness/Contrast
lor
y Arrange
optional)
optional)
your
8    Launching DDM 2.0
Brightness/Contrast
Adjust the brightness and contrast (or luminance) level of the selected model. If you have multiple monitors, select the monitor from the drop-down list or move the dialog to the monitor you want to adjust.
Color
Change color preset to suit user p settings.
references on the screen. Click More for more
Launching DDM 2.0    9
NOTE: For more information, refer to Auto change color preset when
using specific application.
Easy Arrange
A list of the recommended or recently used layouts are as shown in the following image. Easy Arrange layouts are grouped according to the number of window partitions for easy selection by clicking left or right.
displayed for quick selection,
10    Launching DDM 2.0
KVM
After setting up the KVM, you can switch keyboard and mouse between computers. Refer to the section Setting up the KVM to use the Se
Gaming
For the monitors that support vision engine Engine modes from the Gaming function.
, you can select and switch the Vision
tup wizard.
Launching DDM 2.0    11
Feature Function Description
Quick A
ccess to
DDM
Shortcut key to launch the
Menu Launcher
box
Select the
or when
monit multiple monitors are connected or drag the UI to the monitor you want to control
• The default hotkey is ALT+M. You can change it rsonalize.
in Pe
• When there are more than one monitors
ected, you can select the monitor from the
conn drop-down list or simply drag the UI to the monitor you want to control.
• When the monitor is selected, the monitor icon
the model name appears on the respective
with monitor screen to indicate the selected monitor.
• Press ALT+M to bring up the Menu L
the monitor where the mouse pointer is placed.
auncher of
12    Launching DDM 2.0

Main Menu

Launch DDM 2.0 by one of the following methods:
• On the system taskbar, right-click the DDM icon,
Display Manager....
• Click the DDM icon from the Menu Launcher box.
and select Open Dell
Main Menu    13
The menu system provides a set of menu and submenus to adjust the DDM 2.0 functions.
14    Main Menu

Adjusting the brightness and contrast

On the DDM 2.0 menu, select Brightness/Contrast to change the brightness and contrast levels.
Feature Function Description
Brightness/ Co
ntrast
NOTE: The Enable Display matrix control option is available only when
Brightness / Contrast
Enable Disp
lay matrix
control
multiple monitors of the same model are connected
• Adjust the brightness and contrast of the monitor.
• Enable this function to apply the brightness, contrast, and color preset control to the connected monitors of the same model.
.
Adjusting the brightness and contrast    15

Managing multiple video inputs

The Input Source menu allows you to manage multiple video inputs that are connected to your Dell monitor. This makes it easy to switch between inputs while you work on multiple computers.
Under Gener You can assign each input a name and an USB upstream port.
NOTE: For more information, refer to your monitor user guide for the
al, all of the video input ports available on your monitor are displayed.
availab le inputs.
16    Managing multiple video inputs

Configuring the Picture-in-Picture/Picture-by-Picture (PIP/ PBP) mode

1. Click the PIP/PBP mode to enable the split screen function on the supported
models.
ick Toggle between positions to change the PIP position.
2. Cl
3. Fr
om the Input 1 drop-down list, select the main input, fol lowed by selecting the sub-input from the Input 2 drop-down list to change the main or sub inputs.
ick USB Switch to switch the USB upstream port that is associated with
4. Cl active input sources.
Managing multiple video inputs    17
5. Click Video Swap to swap input sources.
NOTE: For more information, refer to your monitor user guide for the
available PIP/PBP functions.

Assigning shortcut keys

You can assign shortcut keys for quick access to the Input Source functions.
18    Managing multiple video inputs
Feature Function Description
Hotkeys Toggle current
in
put source
Hotkey to toggle be
tween two
input sources
Swapping two in
puts of PIP/
PBP windows
Zoom In/Out PBP Windo
Change PIP po
sition
UnderScan • Press Al t+A to enable or disable underscan.
ws
• Press ALT+C to toggle the input sources. You can also change to your preferred hotkey.
• Press ALT+I to toggle between the two frequently used input sources. You can also change to your preferred hotkey.
• Press ALT+W to swap the PIP/PBP main and sub-input. You can also change to your preferred hotkey.
• Press ALT+Z to zoom in/out the PBP window. You can also change to your preferred hotkey.
• Press Alt+Q to change the position of PIP. You can also change to your preferred hotkey.
Y
ou can also change to your preferred
hotkey.
NOTE: T in the following models:
he underscan function is supported only
• Del l U4320Q
• De
ll U4323QE
NOTE: For more information, refer to your monitor user guide for the
available PIP/PBP functions.
Managing multiple video inputs    19

Setting the monitor display mode

The Color menu allows you to associate color preset mode with an application. When you select the Auto Mode, the DDM 2.0 automatically switches to the corresponding color preset mode whenever the associated application is activated. The color preset mode assigned to a particular application may be the same on each connected monitor, or it can vary from one monitor to another.
To add a new application to the assignment list, click Ad applications or drag it from the Windows Programs/Desktop and drop to the current list. Select the color preset mode from the drop-down list for each application to associate preset to the applications.
d Application to select
Feature Function Description
Color Manual • Select the color preset mode manually from
the user in
Auto • Enable this function to activate the color
pr
eset mode automatically when the associated application is selected as the active window.
• Click the drop-down list to assign a preset mode
Night light • Change the night light setting.
20    Setting the monitor display mode
terface.
to an application.

Auto change color preset when using specific application

1. Select Auto.
2. Cl
ick Add application.
3. Se
lect desired applications and press OK.
Setting the monitor display mode    21
4. Select desired color preset when using the application.
NOTE: The color preset mode assignments for batch files, scripts,
shortcuts, and non-executable files, such as zip archives or packed files, are not supported.
22    Setting the monitor display mode

Organizing windows with Easy Arrange

The Easy Arrange menu simplifies the way applications are displayed on windows on your monitor. Perform the following steps to organize the windows:
ick Layout, select any of the predefined layouts to virtually divide the
1. Cl screen into multiple zones.
ag the application to your selected zone to position the application in the
2. Dr zone. The application snaps to the selected zone.
Landscape mode of the Easy Arrange layouts
Portrait mode of the Easy Arrange layouts are displayed when you rotate the monitor
Organizing windows with Easy Arrange    23
3. Click Settings to configure the personal preferences.
Feature Function Description
Easy Arr
ange
Hotkey: Recent
Allow app
lication to split side by side without gap
Allow only
ne
zo positioning when SHIFT key is pressed
Span across
ltiple
mu monitors
Application
w Snap
Windo
Press Alt+R to select recently used layouts. You can also change to your preferred hotkey here.
Enable this function to allow application snap side-
y-side without gap.
b
Enables the Eas Shift key
If you are using multiple monitors in an array or matrix, the Easy Arrange layout can be applied across all the monitors as one desktop. You need to align your monitors properl y to make it effective.
Enables the placement of an application on a screen.
y Arrange menu by pressing the
24    Organizing windows with Easy Arrange
NOTE: If an application window cannot fit in the zone defined by Easy
Arrange, the application may not display properly.
NOTE: The Span across multiple monitors can be enabled only for all
connected monitors that have the same physical size, resolution, scaling settings, and are placed side-by-side (for DDM 2.0 supported models).
Organizing windows with Easy Arrange    25

Using the Application Window Snap

On the system taskbar, right-click the DDM icon, select Application Window Snap and check to turn on the function. When this function is enabled in DDM 2.0, drag the application to trigger a floating menu that contains the recently used Easy Arrange layouts. Drop the application on any of the listed layouts to perform
window placement.
When this function is turned on, it replaces the Eas can snap their application conveniently to the respective monitor and zone in the latest four recently used Easy Arrange layout.
You many turn this function off from the Eas use Span across multiple monitors.
y Arrange option such that user
y Arrange menu when you want to
26    Using the Appl ication Window Snap

Configuring the Gaming Settings

You can configure the Gaming menu that is available only on Alienware and Dell Gaming monitors.
Configuring the Gaming Settings    27
Feature Function Description
General Game
enhance mode
Response time
Dark Sta
bilizer
Dark Sta
bilizer
To g g l e
Color preset • Click Co
Vision En
gine
NOTE: The Gaming menu functions and available options vary depending on
Vision Engine
Switch Visi
on Engine
the model of the monitor.
• Select the game enhance mode from the drop­do
wn list.
• Select the response time from the drop-down li
st.
• Select the dark stabilizer from the drop-down list.
• Press Alt+S to toggle the dark stabilizer levels. You can also change to your preferred hotkey.
lor Preset for more color options.
• Select one or more vision engines that you can use when playing games.
•Press Alt+T to toggle the Vision Engine. You can also change to your preferred hotkey.
28    Configuring the Gaming Settings

Setting up the KVM

For monitors that support the KVM function, follow the on-screen instructions to set up the devices that are connected to the monitor.
lect the number of sources your monitor is connected to.
1. Se
2. Pair the input sources with their connectors and assign preferred names.
Setting up the KVM    29
3. Connect keyboard and mouse to the monitor.
30    Setting up the KVM
4. Select a preferred layout.
5. Click Download to download Del l Display Manager (Windows) or Dell Display and Peripheral Manager (Mac) for other computers you wish to connect. Finally, click Next to save and exit KVM setup.
NOTE: DDM 2.0 communicates with your monitor even when the monitor is
displaying video from another computer. You can install Del l Display Manager (Windows) or Dell Display and Peripheral Manager (Mac) on the computer you frequently use, and control input switch from it. You can also instal l Dell Display Manager (Windows) or Dell Display and Peripheral Manager (Mac) on other computers connected to the monitor.
Setting up the KVM    31

Changing KVM configuration

You can change the KVM configuration after completing the KVM setup either by running the setup instructions again or changing the screen configuration by clicking Configure Screen.
32    Setting up the KVM
Feature Function Description
Single Disp
lay
PIP/PBP Video Swap Swap video input of main/sub by clicking arrow or
1. Click KVM Configure Screen to change the screen layout.
Change video input
USB Switch Click button or press ho
Change current video input by clicking the desktop computer icon or press hotkey.
p
ress hotkey (only available in PIP or PBP side by side
layout).
port of active input sources.
tkey to toggle USB upstream
Setting up the KVM    33
2. Click Hotkeys to configure KVM hotkeys.
NOTE: Only relevant hotkeys in accordance with your screen configuration
will be displayed.
Feature Function Description
Hotkeys Switch between PCs Press ALT+P or your preferred hotkey to
s
witch between the computers in single
display mode.
Switch keyboard and mouse
Change PIP position Press Al t+Q or your preferred hotkey to
Automatical l y al low mouse t between two PBP windows
Input source hotkey Click Input sour
o move
Press ALT+U or your preferred hotkey to s
witch keyboard and mouse between
computers in PBP or PIP mode.
ch
ange the PIP position.
Check to enable the keyboard and mouse
witching from one PC to another PC by
s sliding across the edge when PBP mode is turned on
ce hotkey for more hotkey
configuration.
34    Setting up the KVM

Personalize settings

Changing Menu Launcher configuration

1. Click Configure to change the quick access function on Menu Launcher.
2. Select function from the drop-down list. Click Add Function to add more functions to the Menu Launcher.
Personalize settings    35
3. Click Reset All to reset the functions of Menu Launcher.
NOTE: The available functions may differ depending on the configuration of
your monitor.
36    Personalize settings

Changing Launch DDM Hotkey configuration

Feature Function Description
Persona lize Launch Menu
L
auncher
Launch Main Menu Press ALT+D to bring up the Ma
Press ALT+M to bring up the Menu Launcher box of the monitor where the
mouse pointer is currently located.
of the monitor where the mouse pointer is currently located.
in Menu
Personalize settings    37

Applying energy conservation features

On the supported Dell models, PowerNap energy conservation options are available under Others menu. You can choose to set the brightness of the monitor to the minimum level, or to put the monitor to sleep when the screen saver is activated.
NOTE: PowerNap option is disabled in PBP or PIP to prevent disruption of
the normal activities.
38    Applying energy conservation features

Color Management

This feature provides the optimum color experience by matching the color space of the monitor with the International Color Consortium (ICC) profile.
On the supported Dell models, C
Others menu. You can choose Automaticall y adjust the default color profile in Windows when the color preset in monitor is changed or Automatical ly change the color preset based on the change in the ICC profile.

Automatically adjust the default color profile in Windows when the color preset in monitor is changed

olor Management options are available under
The corresponding color profile will set to default in Windows when you change the color preset from the monitor OSD menu.

Automatically change the color preset based on the change in the ICC profile

The corresponding color preset will be set in the monitor when you change the ICC profile in Windows. You can click on the ICC profile link to add the color profile installed for the monitor.
NOTE: Currentl y, this function is not supported when smart HDR is turned
on, or when HDR ICC profile is selected.
Color Management    39

Changing the ICC profile in Windows

1. Click the ICC profile to open the Color Management settings in Windows.
2. S
elect the target monitor and enable Use my settings for this device.
3. Click Browse… and select the ICC profile for this device if the ICC profile is
not listed.
4. Select an ICC profile and click Set as Default Profile.
40    Color Management
Resetting monitor settings
Click Reset to reset all monitor settings under Others menu.
Color Management    41

Import/Export application settings

You can use this function to export the monitor settings from one monitor and import into another monitor of the same model.
1. Click Export to store a copy of the application and monitor settings of selected monitor to a file and cl ick OK when export is successful.
42    Import/Export application settings
2. To import the settings from a previously exported file, click Import and select
the file. The monitor settings wil l be applied to all of the connected displays of the same model.
Import/Export application settings    43
3. DDM 2.0 will restart after the file is imported.
44    Import/Export application settings

Additional settings of DDM 2.0

There are additional DDM 2.0 settings available under Settings. Click Settings icon to make setting adjustments.
Feature Function Description
Settings Change application
la
nguage
Auto-Load at startup Launch DDM 2.0 when the computer starts
Enable on screen no
tification
Apply preferred language to DDM 2.0. The default preferred language is the first language on the preferred language list, which follows the Windows language configuration.
.
up
Allow DDM 2.0 to show notification message.
Additional settings of DDM 2.0    45
Help
There are additional software and monitor information available in Help. Click the “?” icon to access the Help screen.
46    Additional settings of DDM 2.0
You can obtain software information by clicking here. You can also obtain model name, service tag, manufactured date, and firmware information of the monitor. Click Close to exit the Help screen.
Additional settings of DDM 2.0    47

Troubleshooting

Understand the different states of DDM 2.0

Feature Function Description
DDM Icon Searching
Searching for the supported monitors.
Connected
Unable to connect
If DDM 2.0 does not work on your monitor, you will s message in the status menu.
NOTE: DDM 2.0 works only on selected Dell-branded monitors and is not
supported on the monitors from other manufacturers.
The supported monitors are connected.
NOTE: Y supported monitor is not listed in the DDM
2.0 drop-down menu.
Either there are no supported monitors connected or there is communication error in connecting your monitor.
See reasons for unable to detect monitor in the sec
ou can right click to refresh if your
tion below.
ee the following icon and
48    Tro ub l es hoot in g

Del l monitors not supported by DDM 2.0

DDM 2.0 may not work with the following monitors:
• Del l monitor models not included in DDM 2.0 for Windows supported list. For more information, see
• Monitors not listed in DDM 2.0 for Windows support list. Virtual and wireless monitors do not support DDC/CI
https://www.dell.com/support/ddm

Unable to detect supported Dell monitor

In the following scenarios, Dell Display Manager might not be able to communicate with the monitor.
1. The primary monitor has turned on Multi-Monitor Sync (MMS).
2. The monitor is busy with color calibration.
3. The monitor has Screen Partition turned on.
4. DDC/CI is turned off.
If DDM 2.0 is unable to detect and/or communicate with a supported Dell monitor, take the following actions to troubleshoot:
1. Make sure the video cable or USB upstream cable is properly connected to your monitor and your computer. Ensure al l the connectors are correctly connected to the ports.
2. Check the monitor OSD to ensure DDC/CI is enabled.

Compatibility between DDM 1.x and DDM 2.0

Both software can be installed on a computer if you have older monitors not supported by DDM 2.0. It is highly recommended to uninstall DDM 1.x if all your monitors are supported by DDM 2.0.
Tro ub l es hoot in g    49

Getting more information on troubleshooting

You can Save Diagnostic Report or Save Monitor Asset Report to provide more information to Dell service center for troubleshooting.
Save Diagnostic Report
Right click on DDM 2.0 icon and select Sa Diagnostic Report button from Settings. The report contains system and
monitor related information along with DDM 2.0 runtime logs.
Save Monitor Asset Report
Right click on DDM 2.0 icon and select Sa Save Monitor Asset Report button from Settings. The report contains monitor
Extended Display Identification Data (EDID) information for all connected monitors.
50    Tro u bl es hoot in g
ve Diagnostic Report or click the Save
ve Monitor Asset Report or click the

Application Windows Snap

This option is checked by default. When this function is turned on, it replaced the Easy Arrange option such that user can snap their application conveniently to the respective monitor and zone in the latest four recently used Easy Arrange layout.
NOTE: You may turn this function off when you want to use Span across
multiple monitors.
Tro ub l es hoot in g    51

Improve DDM 2.0

Check the Help Del l improve its product and services automaticall y if you consent to provide diagnostic and usage data to Dell server automatically. This data will help to improve Dell products and services.
52    Improve DDM 2.0

Updating DDM 2.0 software and monitor firmware

If your computer is connected to the Internet, you will be prompted to upgrade to a newer version of DDM 2.0 or monitor firmware when the updated version is available. It is recommended to download and install the latest DDM 2.0 application and monitor firmware.
Click Upda
You can also check for new version by clicking on Check f
te in Settings to update the DDM 2.0 software or monitor firmware.
or Updates in Settings.

Updating the monitor firmware

1. Click Update to update monitor firmware. The download progress bar will
appear once the process begins.
Updating DDM 2.0 software and monitor firmware    53
2. After download is complete, a dialog box appears to prompt for confirmation.
Follow the on-screen instruction to disconnect al l other monitors before clicking Yes .
3. The DDM 2.0 will close, and Monitor Firmware Updater Utility wil l appear after you confirm to update firmware. C lick Update to start firmware update.
54    Updating DDM 2.0 software and monitor firmware
4. After the update is complete, click Close to exit Monitor Firmware Updater Utility and reboot the monitor.
NOTE: You can obtain more information on monitor firmware update by
clicking on the “? icon in the Monitor Firmware Updater Utility.
NOTE: Restart DDM 2.0 manual l y after monitor firmware update is
complete.
Updating DDM 2.0 software and monitor firmware    55
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