Dell E03J001, E04J001, E03J, E04J User Manual

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Dell™ PowerVault™

MD1200 and MD1220

Storage Enclosures

Hardware Owner’s

Manual

Regulatory Model: E03J Series and E04J Series Regulatory Type: E03J001 and E04J001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, OpenManage, PowerEdge, and PowerVault are trademarks of Dell Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Regulatory Model: E03J Series and E04J Series

Regulatory Type: E03J001 and E04J001

October 2009

Rev. A00

Contents

1

About Your Enclosure . . . . . . . . . . . . . . . .

7

 

Front-Panel Features and Indicators . . . . . . . . . . .

7

 

Front-Bezel Features and Indicators . . . . . . . . . . .

9

 

Hard-Drive Indicator Patterns . . . . . . . . . . . . . .

11

 

Back-Panel Features and Indicators . . . . . . . . . .

12

 

Enclosure Management Module . . . . . . . . . . . .

13

 

Enclosure Failover When Two EMMs are

 

 

Installed. . . . . . . . . . . . . . . . . . . . . . .

16

 

EMM Thermal Shutdown . . . . . . . . . . . . . .

16

 

Enclosure Alarms . . . . . . . . . . . . . . . . . .

16

 

Power Indicator Codes . . . . . . . . . . . . . . . . .

17

 

Other Information You May Need . . . . . . . . . . . .

18

2

Operating Your Storage Enclosure . . . . .

19

 

Before You Begin . . . . . . . . . . . . . . . . . . . .

19

 

Cabling Your Enclosure . . . . . . . . . . . . . . . . .

19

 

Connecting the Enclosure . . . . . . . . . . . . . . . .

20

 

Changing Your Enclosure’s Operating Mode . . . . . .

25

 

Managing Your Storage Enclosure . . . . . . . . . . .

26

Contents 3

Downloading Firmware . . . . . . . . . . . . . . . . . 26

3 Installing Enclosure Components . . . . . 27

Recommended Tools . . . . . . . . . . . . . . . . . . .

27

Front Bezel (Optional) . . . . . . . . . . . . . . . . . .

27

Removing the Front Bezel. . . . . . . . . . . . . .

27

Installing the Front Bezel . . . . . . . . . . . . . .

28

Hard Drives . . . . . . . . . . . . . . . . . . . . . . . .

29

Removing a Drive Blank. . . . . . . . . . . . . . .

29

Installing a Drive Blank . . . . . . . . . . . . . . .

31

Removing a Hard Drive . . . . . . . . . . . . . . .

31

Installing a Hard Drive . . . . . . . . . . . . . . .

32

Removing a Hard Drive From a Hard-Drive

 

Carrier . . . . . . . . . . . . . . . . . . . . . . . .

33

Installing a Hard Drive Into a Drive Carrier . . . . .

35

Enclosure Management Module. . . . . . . . . . . . .

35

Removing an EMM Blank . . . . . . . . . . . . . .

35

Installing an EMM Blank . . . . . . . . . . . . . .

36

Removing an EMM . . . . . . . . . . . . . . . . .

37

Installing an EMM. . . . . . . . . . . . . . . . . .

39

Power Supply/Cooling Fan Module . . . . . . . . . . .

39

Removing a Power Supply/Cooling Fan Module . .

39

Installing a Power Supply/Cooling Fan Module . .

41

Control Panel . . . . . . . . . . . . . . . . . . . . . . .

42

Removing the Control Panel . . . . . . . . . . . .

42

Installing the Control Panel . . . . . . . . . . . . .

44

Backplane . . . . . . . . . . . . . . . . . . . . . . . .

44

Removing the Backplane . . . . . . . . . . . . . .

44

4 Contents

Installing the Backplane . . . . . . . . . . . . . . 47

4 Troubleshooting Your Enclosure . . . . . . .

49

Safety First—For You and Your Enclosure . . . . . . .

49

Troubleshooting Enclosure Startup Failure . . . . . . .

49

Troubleshooting Loss of Communication . . . . . . . .

49

Troubleshooting External Connections . . . . . . . . .

49

Troubleshooting Power Supply/Cooling Fan Module . .

50

Troubleshooting Enclosure Cooling Problems . . . . .

51

Troubleshooting Enclosure Management Modules. . .

52

Troubleshooting Hard Drives . . . . . . . . . . . . . .

53

Troubleshooting Enclosure Connections . . . . . . . .

54

Troubleshooting a Wet Enclosure . . . . . . . . . . . .

54

Troubleshooting a Damaged Enclosure . . . . . . . . .

55

5 Getting Help . . . . . . . . . . . . . . . . . . . . . . .

57

Contacting Dell . . . . . . . . . . . . . . . . . . . . .

57

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

59

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

69

Contents 5

6 Contents

About Your Enclosure

Front-Panel Features and Indicators

Figure 1-1. Front-Panel Features and Indicators—Dell™ PowerVault™ MD1200

1

2

3

4

5

6

Figure 1-2. Front-Panel Features and Indicators—Dell PowerVault MD1220

1

2

3

4

5

6

About Your Enclosure

7

Item

Indicator, Button, or Icon

Description

 

Connector

 

 

 

 

 

 

 

 

1

Enclosure status LED

The enclosure status LED lights when

 

 

 

 

 

 

the enclosure power is on.

 

 

 

 

 

 

Lights blue during normal operation and

 

 

 

 

 

 

when the host server is identifying

 

 

 

 

 

 

the enclosure.

 

 

 

 

 

 

Blinks blue when a host server is

 

 

 

 

 

 

identifying the enclosure or when the

 

 

 

 

 

 

system identification button is pressed.

 

 

 

 

 

 

Lights amber when the enclosure is

 

 

 

 

 

 

turned on or is reset.

 

 

 

 

 

 

Blinks amber when the enclosure is in

 

 

 

 

 

 

the fault state.

2

Power LED

 

 

 

 

The power LED lights when at least one

 

 

 

 

 

 

 

 

power supply is supplying power to

 

 

 

 

 

 

the enclosure.

3

Split mode LED

 

 

The split mode LED lights when

 

 

 

 

 

 

 

the enclosure is in a split-mode

 

 

 

 

 

 

configuration.

 

 

 

 

 

 

If the LED is not lit, it indicates that

 

 

 

 

 

 

the enclosure is in a unified-mode

 

 

 

 

 

 

configuration.

4

System identification

The system identification button on the

 

button

front control panel can be used to locate

 

 

 

 

 

 

a particular enclosure within a rack.

 

 

 

 

 

 

When the button is pushed, the system

 

 

 

 

 

 

status indicators on the control panel

and the EMM blinks blue until the button is pushed again.

8

About Your Enclosure

Item

Indicator, Button, or Icon

Description

 

Connector

 

 

 

 

 

5

Hard drives

PowerVault MD1200—Up to 12 3.5-inch

 

 

 

SAS hot-swappable hard drives.

 

 

 

PowerVault MD1220—Up to 24 2.5-inch

 

 

 

SAS hot-swappable hard drives.

6

Enclosure mode

When set in the top position, the

 

switch

 

enclosure is configured in unified mode.

 

 

 

When set in the bottom position, the

 

 

 

enclosure is configured in split mode.

 

 

 

 

Front-Bezel Features and Indicators

Figure 1-3. Front-Bezel Features and Indicators

1

2

3

About Your Enclosure

9

Item

Indicator, Button, or Icon

Description

 

Connector

 

 

 

 

 

 

1

Enclosure status LED

The enclosure status LED lights when

 

 

 

 

the enclosure power is on.

 

 

 

 

Lights blue during normal operation and

 

 

 

 

when the host server is identifying

 

 

 

 

the enclosure.

 

 

 

 

Blinks blue when a host server is

 

 

 

 

identifying the enclosure or when the

 

 

 

 

system identification button is pressed.

 

 

 

 

Lights amber when the enclosure is

 

 

 

 

turned on or is reset.

 

 

 

 

Blinks amber when the enclosure is in

 

 

 

 

the fault state.

2

Power LED

The power LED lights when at least one

 

 

 

 

power supply is supplying power to

 

 

 

 

the enclosure.

3

Split mode LED

 

 

The split mode LED lights when

 

 

 

 

 

the enclosure is in a split-mode

 

 

 

 

 

 

 

 

configuration.

 

 

 

 

If the LED is not lit, it indicates that

 

 

 

 

the enclosure is in a unified-mode

 

 

 

 

configuration.

 

 

 

 

 

10

About Your Enclosure

Hard-Drive Indicator Patterns

Figure 1-4. Hard Drive Indicators

1 2

 

 

 

 

 

 

1

hard-drive activity indicator (green)

2

hard-drive status indicator (green

 

 

 

 

 

and amber)

 

 

 

 

Drive-Status Indicator Pattern (RAID Only)

Condition

 

 

 

 

Blinks green two times per second

Identify drive/preparing for removal

Off

 

 

 

Drive ready for insertion or removal

 

 

 

 

NOTE: The drive status indicator remains

off until all hard drives are initialized after system power is turned on. Drives are not ready for insertion or removal during this time. The Dell PowerEdge™ RAID controller PERC H800 may take up to a minute to discover and initialize all the hard drives.

About Your Enclosure

11

Drive-Status Indicator Pattern (RAID Only)

Condition

 

 

Blinks green, amber, and off

Drive predicted failure

Blinks amber four times per second

Drive failed

Blinks green slowly

Drive rebuilding

Steady green

Drive online

Blinks green three seconds, amber

Rebuild aborted

three seconds, and off six seconds.

 

 

 

Back-Panel Features and Indicators

Figure 1-5. Back-Panel Features and Indicators

 

1

2

3

 

4

5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Item Indicator, Button, or

Icon

Description

Connector

 

 

1

Power supply/cooling PS 1

 

fan module

600 W power supply.

For more information, see "Power Indicator Codes" on page 17.

2

Primary enclosure

EMM 0

 

management module

 

 

(EMM)

 

3

Secondary EMM

EMM 1

The EMM provides:

a data path between the enclosure and the host server.

enclosure management functions for your enclosure.

12

About Your Enclosure

Item

Indicator, Button, or

Icon

Description

 

Connector

 

 

 

 

 

 

4

Power switches (2)

 

The power switch controls the power supply

 

 

 

output to the enclosure.

5

Power supply/cooling PS 2

 

fan module

600 W power supply.

For more information, see "Power Indicator Codes" on page 17.

Enclosure Management Module

Each EMM provides the following data path and enclosure management functions for your enclosure:

Monitoring and controlling enclosure environment elements such as temperature, fan, power supplies, and enclosure LEDs.

Controlling access to hard drives.

Communicating enclosure attributes and states to the host server.

NOTE: At least one EMM must be installed in the enclosure. If only one EMM is installed in the enclosure, it must be installed in the primary EMM bay and a blank must be installed in the secondary EMM bay. See "Installing an EMM Blank" on page 36.

About Your Enclosure

13

Figure 1-6. Enclosure Management Module

 

1

2

3

4

5

6

7

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Item

Indicator, Button, or

Icon

Description

 

Connector

 

 

 

 

 

 

1

System status

 

Blinks blue when the system

 

indicator

 

identification button is pushed. You can

 

 

 

identify a particular enclosure in a rack

 

 

 

using the system identification indicator.

2

Debug port

 

For engineering use only.

3

SAS port (In)

IN

Provides SAS connections for cabling the

 

 

 

host or an upchain expansion enclosure

 

 

 

(unified mode only).

4

In port link status

 

Lights green when all the links to the

 

 

 

port are connected.

 

 

 

Lights amber when one or more links to

 

 

 

the port are not connected.

 

 

 

The LED remains off if enclosure is not

 

 

 

connected.

5

SAS port (Out)

OUT

Provides SAS connections for cabling to

 

 

 

the next down chain expansion enclosure

 

 

 

in a daisy chain (unified mode only).

NOTE: The SAS port Out is disabled if the enclosure is running in a split-mode configuration.

14

About Your Enclosure

Item

Indicator, Button, or Icon

Description

 

Connector

 

 

 

 

6

Out port link status

Lights green when all the links out of the

 

 

port are connected.

 

 

Lights amber when one or more links out

 

 

of the port are not connected.

 

 

The LED remains off if enclosure is not

 

 

connected.

7

EMM status LED

Lights green when the EMM is

 

 

functioning properly.

Lights amber when the enclosure does not boot or is not properly configured.

Blinks green (On 250 ms* Off 250 ms) when a firmware download is in progress.

Blinks green (On 1000 ms** Off 1000 ms) when a peer auto-update is in progress.

Blinks amber (On 250 ms Off 250 ms [two times]; Off 1000 ms) when the enclosure is unable to communicate with enclosure devices.

Blinks amber (On 250 ms *Off 250 ms [four times]; Off 1000 ms) when a firmware update fails.

Blinks amber (On 250 ms Off 250 ms [five times]; Off 1000 ms) when the firmware versions are different between two EMMs in an enclosure.

*indicates that the LED blinks fast. **indicates that the LED blinks slowly.

About Your Enclosure

15

Enclosure Failover When Two EMMs are Installed

If two EMMs are installed, a certain degree of failover is offered. Control and monitoring of the enclosure elements can be transferred from one EMM to another in the event of an EMM failure. A failover occurs whenever communication is lost between an EMM and its peer.

In the event of a peer EMM failure, the surviving EMM activates the amber status LED of the failed EMM. The surviving EMM then takes over the responsibility of enclosure management, which includes monitoring and control of the audible alarm, enclosure LEDs, power supplies, and fans.

Failover does not include providing connectivity to the drives controlled by the failed EMM. When a failed EMM is replaced, enclosure management functions do not automatically return to the replaced EMM unless an additional failure occurs that triggers another failover event. The new EMM only restores the data path to the hard drives controlled by the failed EMM.

EMM Thermal Shutdown

If critical internal temperatures are reached, the enclosure shuts down automatically through either a thermal shutdown command issued by the EMM firmware or through a command from Dell™ OpenManage™ Server Administrator.

Enclosure Alarms

An audible alarm is activated if any of the fault conditions listed below occur.

The alarm sounds continuously if:

More than one fan has failed or a power supply/cooling fan module is not installed.

One or more temperature sensors are in critical range.

16

About Your Enclosure

The alarm sounds every 10 seconds if:

One power supply has failed.

One cooling fan has failed.

One or more temperature sensors are in warning range.

One EMM has failed.

NOTE: The alarm is disabled by default. To enable the alarm, you must change the default setting in Server Administrator. For more information, see the Server Administrator documentation at support.dell.com/manuals.

Power Indicator Codes

Figure 1-7. Power Indicator Codes

1 2

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Item

LED Type

 

 

 

Icon

Description

 

 

 

 

 

 

 

 

1

DC power

 

 

 

 

 

The LED lights green when the DC

 

 

 

 

 

 

 

 

 

 

 

 

output voltage is within the limit.

 

 

 

 

 

 

 

If this LED is off, it indicates that the

 

 

 

 

 

 

 

DC output voltages are not within the

 

 

 

 

 

 

 

limit.

About Your Enclosure

17

Item

LED Type

Icon

Description

 

 

 

 

2

Power supply/cooling

 

The LED lights amber when the DC

 

fan fault

 

output voltage is not within the limit or

 

 

 

a fault with the fan is detected.

 

 

 

If this LED is off, it indicates that no

 

 

 

fault condition is present.

3

AC power

 

The LED lights green when the AC

 

 

 

input voltage is within the limit.

If this LED is off, it indicates either there is no power or the AC input voltage is not within the limit.

Other Information You May Need

WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be included within this document or as a separate document.

The rack documentation included with your rack solution describes how to install your system into a rack.

The Getting Started Guide provides an overview of system features, setting up your system, and technical specifications.

The OpenManage Server Administrator documentation provides information about managing your storage solution using the storage management service within the server administrator.

The Dell PowerEdge RAID Controller (PERC) H700 and H800 User’s Guide provides information about configuring RAID.

Any media that ships with your system that provides documentation and tools for configuring and managing your system, including those pertaining to the operating system, system management software, system updates, and system components that you purchased with your system.

NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents.

18

About Your Enclosure

Operating Your Storage Enclosure

Before You Begin

Before connecting your storage enclosure, ensure that the following are available:

Power cables

SAS cables

Rail kit

Dell Systems Management Tools and Documentation media

Documentation

Getting Started Guide

Rack Installation Instructions

Safety instructions

Cabling Your Enclosure

You can cable your enclosure in either a unified-mode configuration or in a split-mode configuration.

In a unified-mode configuration your enclosure is connected to one host, for example, a server with a controller card. Your enclosure can be one of up to four enclosures daisy-chained to a single port on the controller card in your host server. The enclosure can also be connected in a redundant path mode with two connections to single host server. See Figure 2-2 and Figure 2-3 for cabling diagrams of a unified mode configuration.

In a split-mode configuration, your enclosure is connected to two separate controller cards. The controller cards may reside in the same server or in two different servers. The enclosure bus is logically split in half where the first half of the enclosure is managed by one controller and the second half of the enclosure is managed by the second controller. Table 2-1 lists the

Operating Your Storage Enclosure

19

drives that are controlled by each enclosure management module (EMM) in a split-mode configuration. See Figure 2-4 for a cabling diagram of a split-mode configuration.

Table 2-1. Split-Mode Configuration

Enclosure

EMM 0

EMM 1

 

 

 

Dell PowerVault MD1200

Drives 6 to 11

Drives 0 to 5

Dell PowerVault MD1220

Drives 12 to 23

Drives 0 to 11

 

 

 

NOTE: Clustering is not supported on PowerVault MD1200 and

PowerVault M1220 enclosures.

The operating mode is selected using the enclosure mode switch on the front panel of the enclosure.

NOTE: The enclosure mode switch must be set to either unified mode or split mode before the enclosure is turned on. Changing the configuration mode after turning on the enclosure has no effect on the enclosure configuration until the enclosure

is rebooted.

Connecting the Enclosure

1Ensure that the latest version of Dell OpenManage™ Server Administrator is installed. For installation instructions and supported operating systems, see the Server Administrator documentation.

NOTE: The minimum version of Server Administrator supported on your enclosure is 6.2.

2Turn off the host system and all attached devices.

3Connect the SAS cable(s) to the EMM SAS connector on the storage enclosure and to the RAID controller on the host system. Push the cable into the connector until it clicks into place. See Figure 2-1.

NOTE: Connectors on both ends of the SAS cable are universally keyed. You can connect either end of the cable to the EMM or the RAID controller.

NOTE: To remove the SAS cable, you must pull the pull-tab to release the cable from the connector on the EMM and the host system. See Figure 2-1.

20

Operating Your Storage Enclosure

Dell E03J001, E04J001, E03J, E04J User Manual

Figure 2-1. Connecting a SAS Cable

1 2

1 SAS cable

2 pull-tab

NOTE: In a unified-mode configuration, connect the host to the first EMM module (EMM 0). See Figure 2-2. For unified-mode configurations utilizing redundant paths, connect the host to the second EMM module (EMM1). See Figure 2-3.

See your RAID controller documentation to ensure that the controller is properly installed.

If you are configuring your enclosure in a unified-mode configuration, connect the SAS cable from the host controller to the In port on the EMM module of the first enclosure in the daisy chain. See Figure 2-2. Attach subsequent storage enclosures in the daisy chain to the Out port on the first upchain storage enclosure.

If you are configuring your enclosure in a split-mode configuration, attach the SAS cable from the first host controller to the In port on the primary EMM module and the SAS cable from the second host controller port to the In port on the secondary EMM. See Figure 2-4.

NOTE: In a split-mode configuration, you can cable the enclosure to operate in either a two-host or single-host configuration.

Operating Your Storage Enclosure

21

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