Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, and PowerVault are trademarks of Dell
Inc.; Intel and Xeon are registered trademarks of Intel Corporation in the U.S. and other countries; Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
This section describes the physical, firmware, and software interface features
that provide and ensure the essential functioning of your system. The physical
connectors on your system’s front and back panels provide convenient
connectivity and system expansion capability. The system firmware, applications,
and operating systems monitor the system and component status and alert you
when a problem arises. System conditions can be reported by any of the following:
•Front or back panel indicators
•System messages
•Warning messages
•Diagnostics messages
•Alert messages
This section describes each type of message, lists the possible causes, and
provides steps to resolve any problems indicated by a message. The system
indicators and features are illustrated in this section.
Other Information You May Need
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
•The
•The
•CDs and DVDs included with your system provide documentation and
•Systems management software documentation describes the features,
Rack Installation Guide
how to install your system into a rack.
Getting Started Guide
up your system, and technical specifications.
tools for configuring and managing your system.
requirements, installation, and basic operation of the software.
included with your rack solution describes
provides an overview of system features, setting
About Your System11
•Operating system documentation describes how to install (if necessary),
configure, and use the operating system software.
•Documentation for any components you purchased separately provides
information to configure and install these options.
•Updates are sometimes included with the system to describe changes to
the system, software, and/or documentation.
NOTE: Always check for updates on support.dell.com and read the updates
first because they often supersede information in other documents.
•Release notes or readme files may be included to provide last-minute
updates to the system or documentation or advanced technical reference
material intended for experienced users or technicians.
Accessing System Features During Startup
Table 1-1 describes keystrokes that may be entered during startup to access
system features. If your operating system begins to load before you enter the
keystroke, allow the system to finish booting, and then restart your system
and try again.
Table 1-1. Keystrokes for Accessing System Features
KeystrokeDescription
<F2>Enters the System Setup program. See "Using the System Setup
Program" on page 46.
<F10>Opens the utility partition, allowing you to run the system diagnostics.
See "Running the System Diagnostics" on page 153
<Ctrl+E> Enters the Baseboard Management Controller (BMC) Management
Utility, which allows access to the system event log (SEL). See the
BMC User’s Guide for more information on setup and use of BMC.
<Ctrl+C> Enters the SAS Configuration Utility. See your SAS adapter User’s
Guide for more information.
<Ctrl+R> Enters the RAID configuration utility, which allows you to configure a
RAID card. For more information, see the documentation for your
RAID card.
12About Your System
Table 1-1. Keystrokes for Accessing System Features (continued)
65421873
KeystrokeDescription
<Ctrl+S>Option is displayed only if you have PXE support enabled through the
System Setup Program (see "Integrated Devices Screen" on page 51).
This keystroke allows you to configure NIC settings for PXE boot.
For more information, see the documentation for your integrated NIC.
<Ctrl+D> If you have the optional Dell Remote Access Controller (DRAC), this
keystroke allows access to selected DRAC configuration settings. See the
DRAC User’s Guide for more information on setup and use of DRAC.
Front-Panel Features and Indicators
Figure 1-1 shows the controls, indicators, and connectors located behind the
optional rack bezel on the system's front panel.
Figure 1-1. Front-Panel Features and Indicators
About Your System13
Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors
ItemIndicator, Button, or
Connector
1Power-on indicator,
power button
IconDescription
The power-on indicator lights when the
system power is on.
The power button controls the DC power
supply output to the system.
NOTE: If you turn off the system using the
power button and the system is running an
ACPI-compliant operating system, the
system performs a graceful shutdown
before the power is turned off. If the
system is not running an ACPI-compliant
operating system, the power is turned off
immediately after the power button is
pressed.
2NMI buttonUsed to troubleshoot software and device
driver errors when using certain operating
systems. This button can be pressed
using the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
3System identification
button
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the blue system
status indicator on the back blink until
one of the buttons is pushed again.
14About Your System
Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors (continued)
ItemIndicator, Button, or
Connector
4LCD panelProvides system ID, status information,
IconDescription
and system error messages.
The LCD lights during normal system
operation. Both the systems management
software and the identification buttons
located on the front and back of the
system can cause the LCD to flash blue
to identify a particular system.
The LCD lights amber when the system
needs attention, and the LCD panel
displays an error code followed by
descriptive text.
NOTE: If the system is connected to AC
power and an error has been detected, the
LCD lights amber regardless of whether
the system has been powered on.
5USB connectors (2)Connects USB 2.0-compliant devices to
the system.
6Video connectorConnects a monitor to the system.
7Hard drives (4)Four 3.5-inch hot-plug
8Optical drive One slimline SATA DVD drive.
Hard-Drive Indicator Codes
The hard-drive carriers have two indicators—the drive-activity indicator and
the drive-status indicator. See Figure 1-2. In RAID configurations, the drivestatus indicator lights to indicate the status of the drive. In non-RAID
configurations, only the drive-activity indicator lights; the drive-status
indicator is off.
About Your System15
Figure 1-2. Hard-Drive Indicators
1
2
1drive-status indicator (green
and amber)
Table 1-3 lists the drive indicator patterns for RAID hard drives. Different
patterns are displayed as drive events occur in the system. For example, if a
hard drive fails, the "drive failed" pattern appears. After the drive is selected
2green drive-activity indicator
for removal, the "drive being prepared for removal" pattern appears, followed
by the "drive ready for insertion or removal" pattern. After the replacement
drive is installed, the "drive being prepared for operation" pattern appears,
followed by the "drive online" pattern.
NOTE: For non-RAID configurations, only the drive-activity indicator is active.
The drive-status indicator is off.
Table 1-3. Hard-Drive Indicator Patterns for RAID
ConditionDrive-Status Indicator Pattern
Identify drive/preparing for removalBlinks green two times per second
16About Your System
Table 1-3. Hard-Drive Indicator Patterns for RAID (continued)
1312
3
111098756
412
ConditionDrive-Status Indicator Pattern
Drive ready for insertion or removalOff
Drive predicted failureBlinks green, amber, and off.
Drive failedBlinks amber four times per second.
Drive rebuildingBlinks green slowly.
Drive onlineSteady green.
Rebuild abortedBlinks green three seconds, amber three
seconds, and off six seconds.
Back-Panel Features and Indicators
Figure 1-3 shows the controls, indicators, and connectors located on the
system's back panel.
5system identification button6system status indicator
7system status indicator
connector
9NIC1 connector10USB connectors (2)
8NIC2 connector
About Your System17
11video connector12serial connector
13Dell remote access controller
(optional)
Connecting External Devices
When connecting external devices to your system, follow these guidelines:
•Most devices must be connected to a specific connector and device drivers
must be installed before the device operates properly. (Device drivers are
normally included with your operating system software or with the device
itself.) See the documentation that accompanied the device for specific
installation and configuration instructions.
•Always attach external devices while your system and the device are turned off.
Next, turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).
For information about individual connectors, see "Jumpers and Connectors"
on page 157. For information about enabling, disabling, and configuring
I/O ports and connectors, see "Using the System Setup Program" on page 45.
Power Indicator Codes
The power button on the front panel controls the power input to the system's
power supplies. The power indicator lights green when the system is on.
The indicators on the redundant power supplies show whether power is
present or whether a power fault has occurred (see Figure 1-4). Table 1-4 lists
the power supply indicator codes.
18About Your System
Table 1-4. Redundant Power Supply Indicators
3
2
1
IndicatorFunction
Power supply statusGreen indicates that the power supply is operational.
Power supply faultAmber indicates a problem with the power supply.
AC line statusGreen indicates that a valid AC source is connected to
the power supply.
Figure 1-4. Redundant Power Supply Indicators
1power supply status2power supply fault
3AC line status
NIC Indicator Codes
Each NIC on the back panel has an indicator that provides information on
network activity and link status. See Figure 1-5. Table 1-5 lists the NIC
indicator codes.
About Your System19
Figure 1-5. NIC Indicators
1
2
1link indicator2activity indicator
Table 1-5. NIC Indicator Codes
IndicatorIndicator Code
Link and activity indicators are offThe NIC is not connected to the network.
Link indicator is greenThe NIC is connected to a valid link
partner on the network.
Activity indicator is amber blinkingNetwork data is being sent or received.
LCD Status Messages
The system's control panel LCD provides status messages to signify when the
system is operating correctly or when the system needs attention.
The LCD lights blue to indicate a normal operating condition, and lights
amber to indicate an error condition. The LCD scrolls a message that
includes a status code followed by descriptive text. Table 1-6 lists the LCD
status messages that can occur and the probable cause for each message.
The LCD messages refer to events recorded in the System Event Log (SEL).
For information on the SEL and configuring system management settings,
see the systems management software documentation.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
20About Your System
NOTE: If your system fails to boot, press the System ID button for at least five
seconds until an error code appears on the LCD. Record the code, then see "Getting
Help" on page 167.
Table 1-6. LCD Status Messages
CodeTextCausesCorrective Actions
N/ASYSTEM NAME
E1000 FAILSAFE,
Call Support
E1114 Temp AmbientAmbient system
E1116 Temp MemoryMemory has exceeded
nn xx
E12
E1210 CMOS BattCMOS battery is missing,
E1229 CPU # VCOREProcessor # VCORE
PwrGdSpecified voltage regulator
A 62-character string that
can be defined by the user in
the System Setup program.
The SYSTEM NAME
displays under the
following conditions:
• The system is powered on.
• The power is off and
active POST errors are
displayed.
temperature is out of
acceptable range.
acceptable temperature
and has been disabled to
prevent damage to the
components.
has failed.
or the voltage is out of
acceptable range.
voltage regulator has
failed.
This message is for
information only.
You can change the system
ID and name in the
System Setup program.
See "Using the System
Setup Program" on
page 45.
See "Getting Help" on
page 167.
See "Troubleshooting
System Cooling Problems"
on page 140.
See "Troubleshooting
System Cooling Problems"
on page 140.
See "Getting Help" on
page 167.
See "Troubleshooting the
System Battery" on
page 138.
See "Getting Help" on
page 167.
About Your System21
Table 1-6. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1310 RPM Fan ##RPM of specified cooling
fan is out of acceptable
operating range.
E1313 Fan
Redundancy
E1410 CPU # IERRSpecified microprocessor
The system is no longer
fan-redundant. Another
fan failure will put the
system at risk of overheating.
is reporting an internal
error.
See "Troubleshooting
System Cooling Problems"
on page 140.
Check control panel LCD
for additional scrolling
messages. See
"Troubleshooting System
Cooling Problems" on
page 140.
See your system’s
Information Update Tech
Sheet located on
support.dell.com for the
most current system
information. If problem
persists, see "Getting Help"
on page 167.
22About Your System
Table 1-6. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1414 CPU #
Thermtrip
Specified microprocessor
is out of acceptable
temperature range and has
halted operation.
See "Troubleshooting
System Cooling Problems"
on page 140. If the problem
persists, ensure that the
microprocessor heat sinks
are properly installed. See
"Troubleshooting the
Microprocessors" on
page 150.
NOTE: The LCD continues to
display this message until the
system’s power cord is
disconnected and
reconnected to the AC power
source, or the SEL is cleared
using either Server Assistant
or the BMC Management
Utility. See the Dell
OpenManage Baseboard
Management Controller
User’s Guide for information
about these utilities.
E1418 CPU #
Presence
E141C CPU MismatchProcessors are in a
Specified processor is
missing or bad, and the
system is in an
unsupported
configuration.
configuration unsupported
by Dell.
See "Troubleshooting the
Microprocessors" on
page 150.
Ensure that your
processors match and
conform to the type
described in the
Microprocessor Technical
Specifications outlined in
your system’s Getting Started Guide.
About Your System23
Table 1-6. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E141F CPU ProtocolThe system BIOS has
reported a processor
protocol error.
E1420 CPU Bus PERRThe system BIOS has
reported a processor bus
parity error.
E1421 CPU InitThe system BIOS has
reported a processor
initialization error.
E1422 CPU Machine
Chk
E1610 PS # MissingNo power is available from
E1614 PS # StatusNo power is available from
E1618 PS #
Predictive
E161C PS # Input
Lost
The system BIOS has
reported a machine check
error.
the specified power supply;
specified power supply is
improperly installed or
faulty.
the specified power supply;
specified power supply is
improperly installed or
faulty.
Power supply voltage is out
of acceptable range;
specified power supply is
improperly installed or
faulty.
Power source for specified
power supply is
unavailable, or out of
acceptable range.
See "Getting Help" on
page 167.
See "Getting Help" on
page 167.
See "Getting Help" on
page 167.
See "Getting Help" on
page 167.
See "Troubleshooting
Power Supplies" on
page 139.
See "Troubleshooting
Power Supplies" on
page 139.
See "Troubleshooting
Power Supplies" on
page 139.
Check the AC power
source for the specified
power supply. If problem
persists, see
"Troubleshooting Power
Supplies" on page 139.
24About Your System
Table 1-6. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1620 PS # Input
Range
E1624 PS Redundancy The power supply
E1710 I/O Channel
Chk
E1711 PCI PERR B##
D## F##
PCI PERR Slot
#
Power source for specified
power supply is
unavailable, or out of
acceptable range.
subsystem is no longer
redundant. If the last
supply fails, the system will
go down.
The system BIOS has
reported an I/O channel
check.
The system BIOS has
reported a PCI parity error
on a component that
resides in PCI
configuration space at bus
##, device ##, function
##.
The system BIOS has
reported a PCI parity error
on a component that
resides in the specified
PCI slot.
Check the AC power
source for the specified
power supply. If problem
persists, see
"Troubleshooting Power
Supplies" on page 139.
See "Troubleshooting
Power Supplies" on
page 139.
See "Getting Help" on
page 167.
Remove and reseat the
PCI expansion cards. If the
problem persists, see
"Troubleshooting
Expansion Cards" on
page 149.
Reinstall the expansioncard cage. See "ExpansionCard Cage" on page 91.
If the problem persists, the
riser card or system board
is faulty. See "Getting
Help" on page 167.
About Your System25
Table 1-6. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1712 PCI SERR B##
D## F##
PCI SERR Slot
#
E1714 Unknown ErrThe system BIOS has
E171F PCIE Fatal
Err B## D##
F##
PCIE Fatal
Err Slot #
E1810 HDD ## FaultThe SAS subsystem has
The system BIOS has
reported a PCI system
error on a component that
resides in PCI
configuration space at bus
##, device ##, function
##.
The system BIOS has
reported a PCI system
error on a component that
resides in the specified
slot.
determined that there has
been an error in the
system, but is unable to
determine its origin.
The system BIOS has
reported a PCIe fatal error
on a component that
resides in PCI
configuration space at bus
##, device ##, function
##.
The system BIOS has
reported a PCIe fatal error
on a component that
resides in the specified
slot.
determined that hard drive
## has experienced a
fault.
Remove and reseat the
PCI expansion cards. If the
problem persists, see
"Troubleshooting
Expansion Cards" on
page 149.
Reinstall the expansioncard cage. See "ExpansionCard Cage" on page 91.
If the problem persists, the
riser card or system board
is faulty. See "Getting
Help" on page 167.
See "Getting Help" on
page 167.
Remove and reseat the
PCI expansion cards. If the
problem persists, see
"Troubleshooting
Expansion Cards" on
page 149.
Reinstall the expansioncard cage. See "ExpansionCard Cage" on page 91.
If the problem persists, the
riser card or system board
is faulty. See "Getting
Help" on page 167.
See "Troubleshooting a
Hard Drive" on page 146.
26About Your System
Table 1-6. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E1811 HDD ## Rbld
Abrt
E1812 HDD ##
Removed
E1913 CPU &
Firmware
Mismatch
E1A11 PCI Rsr
Config
E1A12 PCI Rsr
Missing
E1A14 SAS Cable ASAS cable A is missing or
E1A15 SAS Cable BSAS cable B is missing or
E2010 No MemoryNo memory is installed in
The specified hard drive
has experienced a rebuild
abort.
The specified hard drive
has been removed from
the system.
The BMC firmware does
not support the CPU.
PCI risers are not
configured correctly; some
invalid configurations may
prevent the system from
powering on.
One or all of the PCI risers
is missing, preventing the
system from powering on.
bad.
bad.
the system.
See "Troubleshooting a
Hard Drive" on page 146.
If the problem persists, see
your RAID
documentation.
Information only.
Update to the latest BMC
firmware. See the BMC User’s Guide for more
information on setup and
use of BMC.
See "Expansion-Card Riser
Boards" on page 112.
Information only.
Reseat the cable. If
problem persists, replace
cable. See "SAS Controller
Daughter Card" on
page 85.
Reseat the cable. If
problem persists, replace
cable. See "SAS Controller
Daughter Card" on
page 85.
Install memory. See
"Installing Memory
Modules" on page 102.
About Your System27
Table 1-6. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E2011 Mem Config
Err
E2012 Unusable
Memory
E2013 Shadow BIOS
Fail
E2014 CMOS FailCMOS failure. CMOS
E2015 DMA
Controller
E2016 Int
Controller
E2017 Timer FailTimer refresh failure.See "Getting Help" on
E2018 Prog TimerProgrammable interval
E2019 Parity ErrorParity error.See "Getting Help" on
E201A SIO ErrSIO failure.See "Getting Help" on
E201B Kybd
Controller
E201C SMI InitSystem management
E201D Shutdown Test BIOS shutdown test
Memory detected, but is
not configurable. Error
detected during memory
configuration.
Memory is configured, but
not usable. Memory
subsystem failure.
The system BIOS failed to
copy its flash image into
memory.
RAM not functioning
properly.
DMA controller failure.See "Getting Help" on
Interrupt controller failure. See "Getting Help" on
timer error.
Keyboard controller
failure.
interrupt (SMI)
initialization failure.
failure.
See "Troubleshooting
System Memory" on
page 142.
See "Troubleshooting
System Memory" on
page 142.
See "Troubleshooting
System Memory" on
page 142.
See "Getting Help" on
page 167.
page 167.
page 167.
page 167.
See "Getting Help" on
page 167.
page 167.
page 167.
See "Getting Help" on
page 167.
See "Getting Help" on
page 167.
See "Getting Help" on
page 167.
28About Your System
Table 1-6. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E201E POST Mem Test BIOS POST memory test
failure.
E201F DRAC ConfigDell remote access
controller (DRAC)
configuration failure.
E2020 CPU ConfigCPU configuration failure. Check screen for specific
E2021 Memory
Population
E2022 POST FailGeneral failure after video. Check screen for specific
E2110 MBE Crd #
DIMM ## & ##
Incorrect memory
configuration. Memory
population order incorrect.
One of the DIMMs in the
set implicated by "## &
##" has had a memory
multi-bit error (MBE). If
no memory card is present,
the "Crd #" string is left
out of the message.
See "Troubleshooting
System Memory" on
page 142. If problem
persists, see "Getting Help"
on page 167.
Check screen for specific
error messages.
Ensure that DRAC cables
and connectors are
properly seated. If problem
persists, see your DRAC
documentation.
error messages.
Check screen for specific
error messages. See
"Troubleshooting System
Memory" on page 142.
error messages.
See "Troubleshooting
System Memory" on
page 142.
About Your System29
Table 1-6. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E2111 SBE Log
Disable Crd #
DIMM ##
E2112 Mem Spare Crd
# DIMM ##
E2113 Mem Mirror
Crd # DIMM ##
& ##
E2118 Fatal NB Mem
CRC
The system BIOS has
disabled memory single-bit
error (SBE) logging, and
will not resume logging
further SBEs until the
system is rebooted. "##"
represents the DIMM
implicated by the BIOS. If
no memory riser card is
present, the "Crd #" string
is left out of the message.
The system BIOS has
spared the memory
because it has determined
that the memory had too
many errors. "## & ##"
represents the DIMM pair
implicated by the BIOS. If
no memory card is present,
the "Crd #" string is left
out of the message.
The system BIOS has
disabled memory
mirroring because it has
determined that one half
of the mirror has had too
many errors. "## & ##"
represents the DIMM pair
implicated by the BIOS. If
no memory card is present,
the "Crd #" string is left
out of the message.
One of the connections in
the Fully Buffered DIMM
(FBD) memory subsystem
link on the Northbound
side has failed.
See "Troubleshooting
System Memory" on
page 142.
See "Troubleshooting
System Memory" on
page 142.
See "Troubleshooting
System Memory" on
page 142.
See "Troubleshooting
System Memory" on
page 142.
30About Your System
Table 1-6. LCD Status Messages (continued)
CodeTextCausesCorrective Actions
E2119 Fatal SB Mem
CRC
I1910 IntrusionSystem cover has been
I1911 >3 ERRs Chk
Log
I1912 SEL FullSystem Event Log is full of
One of the connections in
the FBD memory
subsystem link on the
Southbound side has
failed.
removed.
LCD overflow message.
A maximum of three error
messages can display
sequentially on the LCD.
The fourth message
displays as the standard
overflow message.
events, and is unable to log
any more events.
See "Troubleshooting
System Memory" on
page 142.
Information only.
Check the SEL for details
on the events.
Clear the log by deleting
event entries.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 169.
Solving Problems Described by LCD Status Messages
The code and text on the LCD can often specify a very precise fault condition
that is easily corrected. For example, if the code E1418
appears, you know that a microprocessor is not installed in socket 1.
In contrast, you might be able to determine the problem if multiple related
errors occur. For example, if you receive a series of messages indicating
multiple voltage faults, you might determine that the problem is a failing
power supply.
CPU_1_Presence
Removing LCD Status Messages
For faults associated with sensors, such as temperature, voltage, fans, and so
on, the LCD message is automatically removed when that sensor returns to a
normal state. For example, if temperature for a component goes out of range,
About Your System31
the LCD displays the fault; when the temperature returns to the acceptable
range, the message is removed from the LCD. For other faults, you must take
action to remove the message from the display:
•Clear the SEL — You can perform this task remotely, but you will lose the
event history for the system.
•Power cycle — Turn off the system and disconnect it from the electrical
outlet; wait approximately ten seconds, reconnect the power cable, and
restart the system.
Any of these actions will remove fault messages, and return the status
indicators and LCD colors to the normal state. Messages will reappear under
the following conditions:
•The sensor returns to a normal state but fails again, resulting in a new
SEL entry.
•The system is reset and new error events are detected.
•A failure is recorded from another source that maps to the same display
entry.
System Messages
System messages appear on the screen to notify you of a possible problem
with the system. Table 1-3 lists the system messages that can occur and the
probable cause and corrective action for each message.
NOTE: If you receive a system message that is not listed in Table 1-3, check the
documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
32About Your System
Table 1-7. System Messages
MessageCausesCorrective Actions
Alert! Redundant
memory disabled!
Memory
configuration does
not support
redundant memory.
Attempting to
update Remote
Configuration.
Please wait...
BIOS Update
Attempt Failed!
Caution! NVRAM_CLR
jumper is
installed on
system board.
CPUs with
different cache
sizes detected!
Decreasing
available memory
Installed memory modules
are not the same type and
size; faulty memory
module(s).
Remote Configuration
request has been detected
and is being processed.
Remote BIOS update
attempt failed.
NVRAM_CLR jumper is
installed. CMOS has been
cleared.
Microprocessors with
different cache sizes are
installed.
Faulty or improperly
installed memory modules.
Ensure that all memory
modules are of the same
type and size and that they
are properly installed. If the
problem persists, see
"Troubleshooting System
Memory" on page 142.
Wait until the process is
complete.
Retry the BIOS update. If
problem persists, see
"Getting Help" on page 167.
Remove NVRAM_CLR
jumper. See Figure 6-1 for
jumper location.
Ensure that all
microprocessors have the
same cache size and that
they are properly installed.
See "Processors" on
page 105.
See "Troubleshooting
System Memory" on
page 142.
About Your System33
Table 1-7. System Messages (continued)
MessageCausesCorrective Actions
DIMM pairs must be
matched in size,
speed, and
technology. The
following DIMM
pair is
mismatched: DIMM x
and DIMM y.
DIMMs must be
populated in
sequential order
beginning with
slot 1. The
following DIMM is
electrically
isolated: DIMM x.
DIMMs should be
installed in
pairs. Pairs must
be matched in
size, speed, and
technology.
Dual-rank DIMM
paired with
Single-rank DIMM The following
DIMM/rank has been
disabled by BIOS:
DIMM x Rank y
Mismatched or
unmatched DIMMs
installed; faulty or
improperly seated memory
module(s).
The specified DIMM is
inaccessible to the system
due to its location.
DIMMs must be
populated in sequential
order, beginning with
slot 1.
Mismatched or
unmatched DIMMs
installed; faulty or
improperly seated memory
module(s). The system will
operate in a degraded
mode with reduced ECC
protection. Only memory
installed in channel 0 will
be accessible.
Mismatched DIMMs
installed; faulty memory
module(s). The system has
detected a dual-rank
DIMM paired with a
single-rank DIMM. The
second rank of the dualrank DIMM will be
disabled.
Ensure that all pairs of
memory modules are of the
same type and size and that
they are properly installed.
See "System Memory" on
page 100. If the problem
persists, see
"Troubleshooting System
Memory" on page 142.
Populate 2, 4, or 8 DIMMs
sequentially beginning with
slot 1. See "System Memory"
on page 100.
Ensure that all pairs of
memory modules are of the
same type and size and that
they are properly installed.
See "System Memory" on
page 100. If the problem
persists, see
"Troubleshooting System
Memory" on page 142.
Ensure that all pairs of
memory modules are of the
same type and size and that
they are properly installed.
See "System Memory" on
page 100. If the problem
persists, see
"Troubleshooting System
Memory" on page 142.
34About Your System
Table 1-7. System Messages (continued)
MessageCausesCorrective Actions
Diskette drive n
seek failure
Diskette read
failure
Diskette subsystem
reset failed
Drive not readyDiskette missing from or
Error: Incorrect
memory
configuration.
DIMMs must be
installed in pairs
of matched memory
size, speed, and
technology.
Incorrect configuration
settings in the System
Setup program.
Faulty or improperly
installed diskette drive.
Loose tape drive interface
cable, or loose power cable.
Faulty or improperly
inserted diskette or tape
drive.
Faulty or improperly
installed diskette or tape
drive.
improperly inserted in
diskette drive.
Mismatched or
unmatched DIMMs
installed; faulty or
improperly seated memory
module(s).
Run the System Setup
program to correct the
settings. See "Using the
System Setup Program" on
page 45.
Replace the diskette. If the
problem persists, see
"Troubleshooting an Optical
Drive" on page 143.
Reseat tape drive interface
cable, or power cable. If the
problem persists, see
"Troubleshooting an Optical
Drive" on page 143.
Replace the diskette. See
"Troubleshooting an Optical
Drive" on page 143.
Replace the diskette or tape.
If the problem persists, see
"Troubleshooting an Optical
Drive" on page 143.
Replace the diskette. If the
problem persists, see
"Troubleshooting an Optical
Drive" on page 143.
Ensure that all pairs of
memory modules are of the
same type and size and that
they are properly installed.
See "System Memory" on
page 100. If the problem
persists, see
"Troubleshooting System
Memory" on page 142.
About Your System35
Table 1-7. System Messages (continued)
MessageCausesCorrective Actions
Error: Memory
failure detected.
Memory size
reduced. Replace
the faulty DIMM as
soon as possible.
!!*** Error: Dell
Remote Access
Controller
initialization
failure*** DRAC
virtual USB
devices may not be
available...
FBD training
error: The
following branch
has been disabled:
Branch x
The specified branch
(channel pair) contains
DIMMs that are
incompatible with each
other.
faulty system board.
unable to carry out the
command.
System detected and
corrected a resource
conflict.
Faulty keyboard controller;
faulty system board
See "Troubleshooting
System Memory" on
page 142.
Ensure that the Dell Remote
Access Controller is properly
installed. See "DRAC Card
and Cables" on page 93.
Ensure that only Dellqualified memory is used.
Dell recommends
purchasing memory upgrade
kits directly from
www.dell.com or your Dell
sales agent to ensure
compatibility.
See "Getting Help" on
page 167.
This message is usually
followed by specific
information. Note the
information, and take the
appropriate action to resolve
the problem.
No action is required.
See "Getting Help" on
page 167.
36About Your System
Table 1-7. System Messages (continued)
MessageCausesCorrective Actions
Manufacturing mode
detected
MEMBIST failure The following
DIMM/rank has been
disabled by BIOS:
DIMM x Rank y
Memory address
line failure at
address
value
, read
expecting
System is in
manufacturing mode.
Faulty memory module(s). See "Troubleshooting
Faulty or improperly
installed memory modules.
Reboot to take the system
out of manufacturing mode.
System Memory" on
page 142.
See "Troubleshooting
System Memory" on
page 142.
value
Memory double word
logic failure at
address
value
, read
expecting
value
Memory odd/even
logic failure at
address,
value
read
expecting
value
Memory write/read
failure at
address
value
, read
expecting
value
Memory tests
terminated by
keystroke.
POST memory test
terminated by pressing the
spacebar.
Information only.
About Your System37
Table 1-7. System Messages (continued)
MessageCausesCorrective Actions
No boot device
available
No boot sector on
hard drive
No timer tick
interrupt
Northbound merge
error - The
following DIMM has
been disabled by
BIOS: DIMM x
Not a boot
diskette
Faulty or missing
optical/diskette drive
subsystem, hard drive, or
hard-drive subsystem, or
no boot disk in drive A.
Incorrect configuration
settings in System Setup
program, or no operating
system on hard drive.
Faulty system board.See “"Getting Help" on
The specified DIMM was
unable to establish a
successful data link with
the memory controller.
No operating system on
diskette.
Use a bootable diskette, CD,
or hard drive. If the problem
persists, see
"Troubleshooting an Optical
Drive" on page 143,
"Troubleshooting an Optical
Drive" on page 143, and
"Troubleshooting a Hard
Drive" on page 146. See
"Using the System Setup
Program" on page 45 for
information on setting the
order of boot devices.
Check the hard-drive
configuration settings in the
System Setup program. See
"Using the System Setup
Program" on page 45. If
necessary, install the
operating system on your
hard drive. See your
operating system
documentation.
page 167."
See "Troubleshooting
System Memory" on
page 142.
Use a bootable diskette.
38About Your System
Table 1-7. System Messages (continued)
MessageCausesCorrective Actions
PCIe Degraded Link
Width Error:
Embedded
nn
Bus#
Expected Link
Width is
Actual Link Width
is
PCIe Degraded Link
Width Error: Slot
Expected Link
Width is
Actual Link Width
is
PCIe Training
Error: Embedded
Bus#
PCIe Training
Error: Slot
PCI BIOS failed to
install
Plug & Play
Configuration
Error
/Dev#nn/Func
n
n
n
n
nn
/Dev#nn/Funcn
n
Faulty or improperly
installed PCIe card in the
specified slot.
n
Faulty or improperly
n
installed PCIe card in the
specified slot.
Faulty or improperly
installed PCIe card in the
specified slot.
PCI device BIOS (Option
ROM) checksum failure is
detected during
shadowing.
Loose cables to expansion
card(s); faulty or
improperly installed
expansion card(s).
Error encountered in
initializing PCI device;
faulty system board.
Reseat the PCIe card in the
specified slot number. See
"Expansion Cards" on
page 88. If the problem
persists, see "Getting Help"
on page 167.
Reseat the PCIe card in the
specified slot number. See
"Expansion Cards" on
page 88. If the problem
persists, see "Getting Help"
on page 167.
Reseat the PCIe card in the
specified slot number. See
"Expansion Cards" on
page 88. If the problem
persists, see "Getting Help"
on page 167.
Reseat the expansion
card(s). Ensure that all
appropriate cables are
securely connected to the
expansion card(s). If the
problem persists, see
"Troubleshooting Expansion
Cards" on page 149.
Install the NVRAM_CLR
jumper and reboot the
system. See Figure 6-1 for
jumper location. If the
problem persists, see
"Troubleshooting Expansion
Cards" on page 149.
About Your System39
Table 1-7. System Messages (continued)
MessageCausesCorrective Actions
Read fault
Requested sector
not found
Remote
configuration
update attempt
failed
ROM bad checksum =
address
Sector not found
Seek error
Seek operation
failed
Shutdown failureShutdown test failure.See "Troubleshooting
The operating system
cannot read from the
diskette or hard drive, the
system could not find a
particular sector on the
disk, or the requested
sector is defective.
System unable to process
Remote Configuration
request
Expansion card improperly
installed or faulty.
Faulty diskette or hard
drive.
Replace the diskette. Ensure
that the diskette and hard
drive cables are properly
connected. See
"Troubleshooting a USB
Device" on page 134, or
"Troubleshooting a Hard
Drive" on page 146 for the
appropriate drive(s)
installed in your system.
Retry Remote
Configuration.
Reseat the expansion
card(s). Ensure that all
appropriate cables are
securely connected to the
expansion card(s). If the
problem persists, see
"Troubleshooting Expansion
Cards" on page 149.
See "Troubleshooting an
Optical Drive" on page 143,
"Troubleshooting a USB
Device" on page 134, or
"Troubleshooting a Hard
Drive" on page 146 for the
appropriate drive(s)
installed in your system.
System Memory" on
page 142.
40About Your System
Table 1-7. System Messages (continued)
MessageCausesCorrective Actions
The amount of
system memory has
changed
Time-of-day clock
stopped
The following DIMM
pair is not
compatible with
the memory
controller: DIMM x
and DIMM y
The following
DIMMs are not
compatible: DIMM x
and DIMM y
Time-of-day not
set - please run
SETUP program
Memory has been added or
removed or a memory
module may be faulty.
Faulty battery or faulty
chip.
The specified DIMM(s)
are incompatible with the
system.
The specified DIMM(s)
are incompatible with the
system.
Incorrect Time or Date
settings; faulty system
battery.
If memory has been added
or removed, this message is
informative and can be
ignored. If memory has not
been added or removed,
check the SEL to determine
if single-bit or multi-bit
errors were detected and
replace the faulty memory
module. See
"Troubleshooting System
Memory" on page 142.
See "Troubleshooting the
System Battery" on
page 138.
Ensure that only Dellqualified memory is used.
Dell recommends
purchasing memory upgrade
kits directly from
www.dell.com or your Dell
sales agent to ensure
compatibility.
Ensure that only ECC FBD1
memory is used. Dell
recommends purchasing
memory upgrade kits
directly from www.dell.com
or your Dell sales agent to
ensure compatibility.
Check the Time and Date
settings. See "Using the
System Setup Program" on
page 45. If the problem
persists, replace the system
battery. See "System Battery"
on page 110.
About Your System41
Table 1-7. System Messages (continued)
MessageCausesCorrective Actions
Timer chip counter
2 failed
Unsupported CPU
combination
Unsupported CPU
stepping detected
Utility partition
not available
Warning! No micro
code update loaded
for processor 0
Warning: Embedded
RAID firmware is
not present.
Warning: Embedded
RAID error.
Faulty system board.See "Getting Help" on
page 167.
Microprocessor(s) is not
supported by the system.
The <F10> key was
pressed during POST, but
no utility partition exists
on the boot hard drive.
Micro code update failed. Update the BIOS firmware.
Embedded RAID firmware
does not respond.
Embedded RAID firmware
responds with an error.
Install a supported
microprocessor or
microprocessor
combination. See
"Processors" on page 105.
Create a utility partition on
the boot hard drive. See the
CDs that came with your
system.
See "Getting Help" on
page 167.
See the RAID controller
documentation for
information about installing
or updating the RAID
firmware.
See "Troubleshooting a SAS
Controller Daughter Card"
on page 147. See the RAID
controller documentation
for information about
installing or updating the
RAID firmware.
42About Your System
Table 1-7. System Messages (continued)
MessageCausesCorrective Actions
Warning: The
current memory
configuration is
not optimal. Dell
recommends a
population of 2,
4, or 8 DIMMs.
DIMMs should be
populated
sequentially
starting in slot 1.
Write faultFaulty diskette,
Write fault on
selected drive
System has detected a
legal but non-optimal
population of DIMMs (for
example, 1 DIMM, 6
DIMMs, 4 DIMMs in slots
1, 2, 5, and 6, etc.). The
system will run with all
memory accessible but will
experience sub-optimal
performance.
optical/diskette drive
assembly, hard drive, or
hard-drive subsystem.
Populate 2, 4, or 8 DIMMs
sequentially beginning with
slot 1. See "System Memory"
on page 100.
See "Troubleshooting an
Optical Drive" on page 143,
"Troubleshooting an Optical
Drive" on page 143, and
"Troubleshooting a Hard
Drive" on page 146.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 169.
Warning Messages
A warning message alerts you to a possible problem and prompts you to
respond before the system continues a task. For example, before you format a
diskette, a message will warn you that you may lose all data on the diskette.
Warning messages usually interrupt the task and require you to respond by
typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating
system. For more information, see the documentation that accompanied the
operating system or application.
About Your System43
Diagnostics Messages
When you run system diagnostics, an error message may result. Diagnostic
error messages are not covered in this section. Record the message on a copy
of the Diagnostics Checklist in "Getting Help" on page 167, and then follow
the instructions in that section for obtaining technical assistance.
Alert Messages
Systems management software generates alert messages for your system. Alert
messages include information, status, warning, and failure messages for drive,
temperature, fan, and power conditions. For more information, see the
systems management software documentation.
44About Your System
Using the System Setup Program
After you set up your system, run the System Setup program to familiarize
yourself with your system configuration and optional settings. Record the
information for future reference.
You can use the System Setup program to:
•Change the system configuration stored in NVRAM after you add, change,
or remove hardware
•Set or change user-selectable options—for example, the time or date
•Enable or disable integrated devices
•Correct discrepancies between the installed hardware and configuration
settings
Entering the System Setup Program
1
Turn on or restart your system.
2
Press <F2> immediately after you see the following message:
<F2> = System Setup
If your operating system begins to load before you press <F2>, allow the
system to finish booting, and then restart your system and try again.
NOTE: To ensure an orderly system shutdown, see the documentation that
accompanied your operating system.
Responding to Error Messages
You can enter the System Setup program by responding to certain error
messages. If an error message appears while the system is booting, make a
note of the message. Before entering the System Setup program, see "System
Messages" on page 32 for an explanation of the message and suggestions for
correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to send a
message the first time you start your system.
Using the System Setup Program45
Using the System Setup Program
Table 2-1 lists the keys that you use to view or change information on the
System Setup program screens and to exit the program.
Table 2-1. System Setup Program Navigation Keys
KeysAction
Up arrow or <Shift><Tab>Moves to the previous field.
Down arrow or <Tab>Moves to the next field.
Spacebar, <+>, <
right arrows
<Esc>Exits the System Setup program and restarts the
<F1>Displays the System Setup program
NOTE: For most of the options, any changes that you make are recorded but do not
take effect until you restart the system.
–>, left and
Cycles through the settings in a field. In many
fields, you can also type the appropriate value.
system if any changes were made.
's help file.
System Setup Options
Main Screen
When you enter the System Setup program, the main System Setup program
screen appears (see Figure 2-1).
46Using the System Setup Program
Figure 2-1. Main System Setup Program Screen
Table 2-2 lists the options and descriptions for the information fields that
appear on the main System Setup program screen.
NOTE: The options for the System Setup program change based on the system
configuration.
NOTE: The System Setup program defaults are listed under their respective
options, where applicable.
Table 2-2. System Setup Program Options
OptionDescription
System TimeResets the time on the system's internal clock.
System DateResets the date on the system's internal calendar.
Memory
Information
Displays information related to installed system, video, and
redundant memory, including size, type, and speed.
Using the System Setup Program47
Table 2-2. System Setup Program Options (continued)
OptionDescription
CPU InformationDisplays information related to microprocessors (speed, cache
size, and so on). Enable or disable Hyper-Threading technology
by changing the setting of the Logical Processor option. See
Table 2-4.
SATA Port XDisplays type and capacity of SATA drive attached to Port X.
Boot SequenceDetermines the order in which the system searches for boot
devices during system startup. Available options can include the
diskette drive, CD drive, hard drives, and network. If you have
installed a DRAC, additional options such as virtual floppy and
virtual CD-ROM may be present.
NOTE: System boot is not supported from an external device
attached to a SAS or SCSI adapter. See support.dell.com for the
latest support information about booting from external devices
USB Flash Drive
Ty p e
(Auto default)
Boot Sequence
Retry (Disabled
default)
Integrated Devices See Table 2-5.
PCI IRQ
Assignment
Serial
Communication
Embedded Server
Management
System SecurityDisplays a screen to configure the system password and setup
Determines the emulation type for a USB flash drive. Hard disk
allows the USB flash drive to act as a hard drive. Floppy allows
the USB flash drive to act as a removal diskette drive. Auto
automatically chooses an emulation type.
Enables or disables the Boot Sequence Retry feature. Enabled
allows the system to re-attempt the Boot Sequence after a
30-second timeout if the last boot attempt failed.
Displays a screen to change the IRQ assigned to each of the
integrated devices on the PCI bus, and any installed expansion
cards that require an IRQ.
Displays a screen to configure serial communication, external
serial connector, fail-safe baud rate, remote terminal type, and
redirection after boot.
Displays a screen to configure the front-panel LCD options and
to set a user-defined LCD string.
password features. See Table 2-7. For further information, see
"Using the System Password" on page 56 and "Using the Setup
Password" on page 59.
48Using the System Setup Program
Table 2-2. System Setup Program Options (continued)
OptionDescription
Keyboard
NumLock
(On default)
Report Keyboard
Errors
(Report default)
Asset TagDisplays the customer-programmable asset tag number for the
Determines whether your system starts up with the NumLock
mode activated on 101- or 102-key keyboards (does not apply to
84-key keyboards).
Enables or disables reporting of keyboard errors during the
POST. Select Report for host systems that have keyboards
attached. Select Do Not Report to suppress all error messages
relating to the keyboard or keyboard controller during POST.
This setting does not affect the operation of the keyboard itself
if a keyboard is attached to the system.
system if an asset tag number has been assigned.
Memory Information Screen
Table 2-3 lists the descriptions for the information fields that appear on the
Memory Information screen.
Table 2-3. Memory Information Screen
OptionDescription
System Memory SizeDisplays the amount of system memory.
System Memory TypeDisplays the type of system memory.
System Memory SpeedDisplays the system memory speed.
Video MemoryDisplays the amount of video memory.
System Memory TestingSpecifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.
Redundant Memory
(Disabled default)
Enables or disables the redundant memory feature.
When set to Spare Mode, the first rank of memory on
each DIMM is reserved for memory sparing. See
"Memory Sparing Support" on page 101. Redundant
memory feature is disabled if the Node Interleaving field
is enabled.
Using the System Setup Program49
Table 2-3. Memory Information Screen (continued)
OptionDescription
Snoop Filter (Disabled
default)
Low Power Mode
(Disabled default)
Enables or disables the snoop filter option.
Enables or disables the low power mode of the memory.
When set to Disabled, the memory runs at full speed.
When set to Enabled, the memory runs at a reduced
speed to conserve energy.
NOTE: On some systems and memory combinations,
changing the value from Enabled to Disabled requires a
cold reboot.
CPU Information Screen
Table 2-4 lists the options and descriptions for the information fields that
appear on the CPU Information screen.
Table 2-4. CPU Information Screen
OptionDescription
Bus SpeedDisplays the bus speed of the processors.
Logical Processor
(Enabled default)
Adjacent Cache Line
Prefetch
(Enabled default)
Virtualization
Technology
(Disabled default)
Hardware Prefetcher
(Enabled default)
Displays when the processors support HyperThreading.
Enabled permits all logical processors to be used by the
operating system. Only the first logical processor of each
processor installed in the system is used by the operating
system if Disabled is selected.
Enables or disables optimal use of sequential memory
access. Disable this option for applications that require high
use of random memory access.
Displays when the processor(s) support Virtualization
Technology. Enabled permits virtualization software to
utilize Virtualization Technology functions incorporated in
the processor design. This feature can only be used by
software that supports Virtualization Technology.
Enables or disables the hardware prefetcher.
50Using the System Setup Program
Table 2-4. CPU Information Screen (continued)
OptionDescription
Demand-Based Power
Management
(Enabled default)
Processor X IDDisplays the family and model number of each processor.
Enables or disables demand-based power management.
When enabled, the CPU Performance State tables will be
reported to the operating system; when disabled, the
CPU Performance State tables will not be reported to the
operating system. If any of the CPUs do not support
demand-based power management, the field will become
read-only, and automatically set to Disabled.
A submenu displays processor core speed, amount of level 2
cache, and number of cores.
Integrated Devices Screen
Table 2-5 lists the options and descriptions for the information fields that
appear on the Integrated Devices screen.
Table 2-5. Integrated Devices Screen Options
OptionDescription
Integrated SAS
Controller
(Enabled default)
Embedded SATA
(Off default)
IDE CD-ROM
Controller
(Auto default)
User Accessible
USB Ports
(All Ports On
default)
Internal USB Port
(On default)
Enables or disables the integrated SAS controller.
Allows the integrated SATA controller to be set to Off or
ATA Mode.
Enables the integrated IDE controller. When set to Auto, each
channel of the integrated IDE controller is enabled if IDE
devices are attached to the channel and the external IDE
controller is not detected.
NOTE: This CD-ROM option will not appear on this menu screen if
your system does not include this optional device.
Enables or disables the system’s user accessible USB ports.
Options are All Ports On, Only Back Ports On, and All Ports Off.
Enables or disables the system’s internal USB port. This option is
active only when User Accessible USB ports is set to All Ports On.
MAC AddressDisplays the MAC address for the integrated 10/100/1000 NIC.
TOE CapabilityDisplays the TCP/IP offload engine (TOE) feature status of the
Embedded Gb
NIC2
(Enabled with PXE
default)
MAC AddressDisplays the MAC address for the integrated 10/100/1000 NIC.
TOE CapabilityDisplays the TCP/IP offload engine (TOE) feature status of the
Diskette Controller
(Auto default)
OS Watchdog
Timer (Disabled
default)
I/OAT DMA
Engine (Disable
default)
System Interrupts
Assignment
(Standard default)
Enables or disables the system's integrated NIC. Options are
Enabled without PXE, Enabled with PXE, and Disabled. PXE
support allows the system to boot from the network. Changes
take effect after the system reboots.
This field does not have user-selectable settings.
onboard NIC.
Enables or disables the system's integrated NIC. Options are
Enabled without PXE, Enabled with PXE, and Disabled. PXE
support allows the system to boot from the network. Changes
take effect after the system reboots.
This field does not have user-selectable settings.
onboard NIC.
Enables or disables the system's diskette drive controller. When
Auto is selected, the system turns off the controller when
necessary to accommodate a controller card installed in an
expansion slot. You can also configure the drive as Read-Only,
or Off. When using the Read-Only setting, the drive cannot be
used to write to a disk.
NOTE: This feature is usable only with operating systems that
support WDAT implementations of the Advanced Configuration
and Power Interface (ACPI) 3.0b specification.
Sets a timer that monitors the operating system for activity and
aids in recovery if the system stops responding. When this field
is set to Enabled, the operating system is allowed to initialize
the timer. When set to Disabled, the timer is not initialized.
Enables or disables the I/O Acceleration Technology (I/OAT)
option. This feature should be enabled only if the hardware and
software support I/OAT.
Controls the interrupt assignment of PCI devices in the system.
Distributed swizzles the interrupt routing to minimize IRQ
sharing.
52Using the System Setup Program
Serial Communication Screen
Table 2-6 lists the options and descriptions for the information fields that
appear on the Serial Communication screen.
Table 2-6. Serial Communication Screen Options
OptionDescription
Serial Communication
(Off default)
Failsafe Baud Rate
(57600 default)
Remote Terminal Type
(VT 100/VT 220
default)
Redirection After Boot
(Enabled default)
Options are On with Console Redirection via COM2, and Off.
Displays the failsafe baud rate used for console redirection
when the baud rate cannot be negotiated automatically with
the remote terminal. This rate should not be adjusted.
Select either VT 100/VT 220 or ANSI.
Enables or disables BIOS console redirection after your
system boots to the operating system.
System Security Screen
Table 2-7 lists the options and descriptions for the information fields that
appear on the System Security screen.
Table 2-7. System Security Screen Options
OptionDescription
System PasswordDisplays the current status of your system's password security
feature and allows you to assign and verify a new system
password.
NOTE: See "Using the System Password" on page 56 for
instructions on assigning a system password and using or
changing an existing system password.
Setup PasswordRestricts access to the System Setup program in the same way
that you restrict access to your system using the system
password feature.
NOTE: See "Using the Setup Password" on page 59 for
instructions on assigning a setup password and using or changing
an existing setup password.
Using the System Setup Program53
Table 2-7. System Security Screen Options (continued)
OptionDescription
Password StatusSetting the Setup Password option to Enabled prevents the
system password from being changed or disabled at system
start-up.
To lock the system password, assign a setup password in the
Setup Password option and then change the Password Status
option to Locked. In this state, you cannot change the system
password using the System Password option and cannot be
disabled at system start-up by pressing <Ctrl><Enter>.
To unlock the system password, enter the setup password in the
Setup Password field and then change the Password Status
option to Unlocked. In this state, you can disable the system
password at system start-up by pressing <Ctrl><Enter> and
then change the password using the System Password option.
TPM Security
(Off default)
TPM ActivationChanges the operational state of the TPM.
Sets the reporting of the Trusted Platform Module (TPM) in
the system.
When set to Off (default), presence of the TPM is not reported
to the operating system.
When set to On with Pre-boot Measurements, the system
reports the TPM to the operating system and stores the pre-boot
measurements (compliant with Trusted Computing Group
standards) to the TPM during POST.
When set to On without Pre-boot Measurements, the system
reports the TPM to the operating system and bypasses pre-boot
measurements.
When set to Activate, the TPM is enabled and activated at
default settings.
When set to Deactivate, the TPM is disabled and deactivated.
The No Change state initiates no action. The operational state
of the TPM remains unchanged (all user settings for the TPM
are preserved).
NOTE: This field is read-only when TPM Security is set to Off.
54Using the System Setup Program
Table 2-7. System Security Screen Options (continued)
OptionDescription
TPM Clear
(No default)
NOTICE: Clearing the TPM will cause loss of all encryption
keys in the TPM. This will prevent booting to the operating
system and result in loss of data if the encryption keys
cannot be restored. Be sure to back up the TPM keys prior to
enabling this option.
When set to Ye s, all the contents of the TPM are cleared.
NOTE: This field is read-only when TPM Security is set to Off.
Power Button
(Enabled default)
Turns system’s power off and on.
• If you turn off the system using the power button and the
system is running an ACPI-compliant operating system, the
system can perform an orderly shutdown before power is
turned off.
• If the system is not running an ACPI-compliant operating
system, power is turned off immediately after the power
button is pressed.
The button is enabled in the System Setup program. When
disabled, the button can only turn on system power.
NOTE: You can still turn on the system by using the power button,
even if the Power Button option is set to Disabled.
NMI Button
(Disabled default)
AC Power Recovery
(Last default)
NOTICE: Use the NMI button only if directed to do so by
qualified support personnel or by the operating system's
documentation. Pressing this button halts the operating
system and displays a diagnostic screen.
Sets the NMI feature On or Off.
Determines how the system reacts when power is restored to the
system. If system is set to Last, the system returns to the last
power state. On turns on the system after power is restored.
When set to Off, the system remains off after power is restored.
Using the System Setup Program55
Exit Screen
After you press <Esc> to exit the System Setup program, the Exit screen
displays the following options:
•Save Changes and Exit
•Discard Changes and Exit
•Return to Setup
System and Setup Password Features
NOTICE: The password features provide a basic level of security for the data on
your system. If your data requires more security, use additional forms of protection,
such as data encryption programs.
NOTICE: Anyone can access the data stored on your system if you leave the
system running and unattended without having a system password assigned or if
you leave your system unlocked so that someone can disable the password by
changing a jumper setting.
Your system is shipped to you without the system password feature enabled.
If system security is a concern, operate your system only with system password
protection.
To change or delete an existing password, you must know the password
(see "Deleting or Changing an Existing System Password" on page 59). If you
forget your password, you cannot operate your system or change settings in the
System Setup program until a trained service technician changes the password
jumper setting to disable the passwords, and erases the existing passwords.
This procedure is described in "Disabling a Forgotten Password" on page 164.
Using the System Password
After a system password is assigned, only those who know the password have
full use of the system. When the System Password option is set to Enabled,
the system prompts you for the system password after the system starts.
56Using the System Setup Program
Assigning a System Password
Before you assign a system password, enter the System Setup program and
check the System Password option.
When a system password is assigned, the setting shown for the System
Password option is Enabled. If the setting shown for the Password Status is
Unlocked, you can change the system password. If the Password Status
option is Locked, you cannot change the system password. When the system
password feature is disabled by a jumper setting, the system password is
Disabled, and you cannot change or enter a new system password.
When a system password is not assigned and the password jumper on the
system board is in the enabled (default) position, the setting shown for the
System Password option is Not Enabled and the Password Status field is
Unlocked. To assign a system password:
1
Verify that the
2
Highlight the
3
Type your new system password.
Password Status
System Password
option is set to
Unlocked
.
option and press <Enter>.
You can use up to 32 characters in your password.
As you press each character key (or the spacebar for a blank space), a
placeholder appears in the field.
The password assignment is not case-sensitive. However, certain key
combinations are not valid. If you enter one of these combinations, the
system beeps. To erase a character when entering your password, press
<Backspace> or the left-arrow key.
NOTE: To escape from the field without assigning a system password, press
<Enter> to move to another field, or press <Esc> at any time prior to
completing step 5.
4
Press <Enter>.
5
To confirm your password, type it a second time and press <Enter>.
The setting shown for the
System Password
changes to
Enabled
. Exit the
System Setup program and begin using your system.
6
Either reboot your system now for your password protection to take effect
or continue working.
NOTE: Password protection does not take effect until you reboot the system.
Using the System Setup Program57
Using Your System Password to Secure Your System
NOTE: If you have assigned a setup password (see "Using the Setup Password" on
page 59), the system accepts your setup password as an alternate system
password.
When the Password Status option is set to Unlocked, you have the option to
leave the password security enabled or to disable the password security.
To leave the password security enabled:
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
1
2
Type your password and press <Enter>.
To disable the password security:
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
1
2
Type your password and press <Ctrl><Enter>.
When the Password Status option is set to Locked whenever you turn on your
system or reboot your system by pressing <Ctrl><Alt><Del>, type your
password and press <Enter> at the prompt.
After you type the correct system password and press <Enter>, your system
operates as usual.
If an incorrect system password is entered, the system displays a message and
prompts you to re-enter your password. You have three attempts to enter the
correct password. After the third unsuccessful attempt, the system displays an
error message showing the number of unsuccessful attempts and that the
system has halted and will shut down. This message can alert you to an
unauthorized person attempting to use your system.
Even after you shut down and restart the system, the error message continues
to be displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the
System Password and Setup Password options to further protect your system from
unauthorized changes.
58Using the System Setup Program
Deleting or Changing an Existing System Password
1
When prompted, press <Ctrl><Enter> to disable the existing system
password.
If you are asked to enter your setup password, contact your network
administrator.
2
Enter the System Setup program by pressing <F2> during POST.
3
Select the
option is set to
4
When prompted, type the system password.
5
Confirm that
Not Enabled
If
password has been deleted. If
Password
System Security
Unlocked
Not Enabled
is displayed for the
screen field to verify that the
.
is displayed for the
System Password
System Password
Enabled
is displayed for the
Password Status
option.
option, the system
System
option, press the <Alt><b> key combination to restart the
system, and then repeat steps 2 through 5.
Using the Setup Password
Assigning a Setup Password
You can assign (or change) a setup password only when the Setup Password
option is set to Not Enabled. To assign a setup password, highlight the Setup Password option and press the <+> or <–> key. The system prompts you to
enter and verify the password. If a character is illegal for password use, the
system beeps.
NOTE: The setup password can be the same as the system password. If the two
passwords are different, the setup password can be used as an alternate system
password. However, the system password cannot be used in place of the setup password.
You can use up to 32 characters in your password.
As you press each character key (or the spacebar for a blank space), a
placeholder appears in the field.
The password assignment is not case-sensitive. However, certain key
combinations are not valid. If you enter one of these combinations, the
system beeps. To erase a character when entering your password, press
<Backspace> or the left-arrow key.
Using the System Setup Program59
After you verify the password, the Setup Password setting changes to
Enabled. The next time you enter the System Setup program, the system
prompts you for the setup password.
A change to the Setup Password option becomes effective immediately
(restarting the system is not required).
Operating With a Setup Password Enabled
If Setup Password is set to Enabled, you must enter the correct setup password
before you can modify most of the System Setup options. When you start the
System Setup program, the program prompts you to enter a password.
If you do not enter the correct password in three attempts, the system lets you
view, but not modify, the System Setup screens—with the following
exception: If System Password is not set to Enabled and is not locked through
the Password Status option, you can assign a system password (however, you
cannot disable or change an existing system password).
NOTE: You can use the Password Status option in conjunction with the Setup
Password option to protect the system password from unauthorized changes.
Deleting or Changing an Existing Setup Password
1
Enter the System Setup program and select the
2
Highlight the
password window, and press <Enter> twice to clear the existing setup
password.
The setting changes to
Setup Password
Not Enabled
option, press <Enter> to access the setup
.
System Security
option.
3
If you want to assign a new setup password, perform the steps in "Assigning
a Setup Password" on page 59.
Disabling a Forgotten Password
See "Disabling a Forgotten Password" on page 164.
60Using the System Setup Program
Baseboard Management Controller Configuration
The Baseboard Management Controller (BMC) enables configuring, monitoring,
and recovery of systems remotely. BMC provides the following features:
•Uses the system’s integrated NIC
•Fault logging and SNMP alerting
•Access to system event log and sensor status
•Control of system functions including power on and off
•Support is independent of the system’s power or operating state
•Provides text console redirection for system setup, text-based utilities, and
operating system consoles
NOTE: To remotely access the BMC through the integrated NIC, you must connect
the network connection to integrated NIC1.
For additional information on using BMC, see the documentation for the
BMC and systems management applications.
Entering the BMC Setup Module
1
Turn on or restart your system.
2
Press <
If your operating system begins to load before you press <
allow the system to finish booting, and then restart your system and try
again.
Ctrl-E
> when prompted after POST.
Crtl-E
>,
BMC Setup Module Options
For information about the BMC Setup Module options and how to configure
the emergency management port (EMP), see the BMC User’s Guide.
Using the System Setup Program61
62Using the System Setup Program
Installing System Components
This section describes how to install the following system components:
•Hard drives
•Power supplies
•System fans
•Cooling shroud
•Fan brackets
•Cable routing
•SAS controller daughter card
•Expansion cards
•Expansion card cage
•DRAC card and cables
•Optical drive and cables
•System memory
•Processors
•System battery
•Expansion-card riser boards
•Sideplane board
•SAS Backplane board
•Control panel assembly
•System board
Recommended Tools
You may need the following items to perform the procedures in this section:
•Key to the system keylock
•#1 and #2 Phillips screwdrivers
•T-10 Torx driver
•Wrist grounding strap
Installing System Components63
Inside the System
5
3
2
11
12
13
4
8
9
1
7
6
10
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
In Figure 3-1, the bezel and system cover are removed to provide an interior
view of the system.
Figure 3-1. Inside the System
64Installing System Components
1SAS controller daughter card 2sideplane
3power supply bay4power supplies (2)
5left riser6central riser
7memory modules (8)8heatsinks and microprocessors (2)
9hot-pluggable fans (4)10 SAS backplane
11 slimline optical drive12 SATA hard drives (up to 4, depending on
configuration)
13 control panel
The system board holds the system's control circuitry and other electronic
components. Several hardware options, such as the microprocessors and
memory, are installed directly on the system board. The expansion-card cage
containing the left riser accommodates up to two full-length PCIe expansion
cards, while the central riser accommodates one half-length PCIe expansion
card.
The system provides space for an optical drive. The optical drive connects to
the controllers on the system board through the sideplane board. For more
information, see "Optical Drive and Cable" on page 96.
The hard-drive bays provide space for up to four 3.5-inch SATA hard drives.
The hard drives connect to a SAS controller card through the SAS backplane
board. For more information, see "Hard Drives" on page 68 and "SAS
Controller Daughter Card" on page 85.
During an installation or troubleshooting procedure, you may be required to
change a jumper setting. For more information, see "System Board Jumpers"
on page 157.
Front Bezel
A lock on the bezel restricts access to the power button, optical drive, and
hard drive(s). A control panel LCD located on the front panel and accessible
through the front bezel displays the system’s status.
Removing the Front Bezel
1
Using the system key, unlock the bezel.
2
Press the tab at the left end of the bezel.
Installing System Components65
3
2
1
Rotate the left end of the bezel away from the system to release the right
end of the bezel.
4
Pull the bezel away from the system. See Figure 3-2.
Figure 3-2. Removing the Front Bezel
1bezel lock2control panel LCD
Replacing the Front Bezel
To replace the front bezel, perform the above steps in reverse.
Opening and Closing the System
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
66Installing System Components
Opening the System
To upgrade or troubleshoot the system, remove the system cover to gain
access to internal components.
1
Unless you are installing a hot-plug component such as a cooling fan or
power supply, turn off the system and attached peripherals, and disconnect
the system from the electrical outlet and peripherals.
2
To remove the system cover, turn the latch release lock counter-clockwise
to the unlocked position. See Figure 3-3.
3
Lift up on the latch on top of the system. See Figure 3-3.
4
Grasp the cover on both sides and carefully lift the cover away from the
system.
Closing the System
1
Lift up the latch on the cover.
2
Place the cover on top of the system and offset the cover slightly back so
that it clears the chassis J hooks and lays flush on the system chassis. See
Figure 3-3.
3
Push down the latch to lever the cover into the closed position.
4
Rotate the latch release lock in a clockwise direction to secure the cover.
Installing System Components67
Figure 3-3. Removing the Cover
1
3
2
1latch2latch release lock
3alignment J hooks
Hard Drives
This subsection describes how to install and configure SATA hard drives in
the system's internal hard-drive bays. Your system features up to four SATA
3.5-inch hard drives. All drives connect to the system board through the SAS
backplane board. See "SAS Backplane Board Connectors" on page 161 for
information on these backplane options.
NOTE: Depending on the hard drive configuration you ordered, your hard drive(s)
may come with a drive interposer that allows your SATA drive to attach to the SAS
connector on the backplane.
68Installing System Components
Before You Begin
Hard drives are supplied in special hot-pluggable drive carriers that fit in the
hard-drive bays. Depending on your configuration, you received one of the
following two drive carrier types:
•SATA drive carrier — Usable only with a SATA hard drive.
•SATAu drive carrier — Usable with either a SAS hard drive or a SATA hard
drive with a universal interposer card. The interposer card provides
enhanced functionality that makes the SATA hard drive usable in some
storage systems.
NOTICE: Before attempting to remove or install a drive while the system is running,
see the documentation for the SAS controller daughter card to ensure that the host
adapter is configured correctly to support hot-plug drive removal and insertion.
NOTE: It is recommended that you use only drives that have been tested and
approved for use with the SAS backplane board.
You may need to use different programs than those provided with the
operating system to partition and format SATA hard drives.
NOTICE: Do not turn off or reboot your system while the drive is being formatted.
Doing so can cause a drive failure.
When you format a high-capacity hard drive, allow enough time for the
formatting to be completed. Long format times for these drives are normal.
Removing a Drive Blank
NOTICE: To maintain proper system cooling, all empty hard-drive bays must have
drive blanks installed. If you remove a hard-drive carrier from the system and do not
reinstall it, you must replace the carrier with a drive blank.
For 3.5-inch hard drive configurations:
1
Remove the front bezel, if attached. See "Removing the Front Bezel" on
page 65.
2
Insert your finger under the shrouded end of the blank and press in on the
latch to eject the blank outward from the bay.
3
Pull the ends of the blank outward until the blank is free.
Installing System Components69
Installing a Drive Blank
The drive blank is keyed to ensure correct insertion into the drive bay.
To install a 3.5-inch drive blank, insert and rotate in the keyed side of the
blank into the drive bay and press evenly on the other end of the blank until it
is fully inserted and latched.
Removing a Hot-Plug Hard Drive
1Remove the front bezel, if attached. See
page 65
2
From the RAID management software, prepare the drive for removal a
.
wait until the hard-drive indicators on the drive carrier signal that the
drive can be removed safely.
See your SAS controller documentation for
information about hot-plug drive removal.
If the drive has been online, the green
the drive is powered down. When both drive indicators are off, the drive
is ready for removal.
"Removing the Front Bezel" on
activity/
fault indicator will flash as
nd
3Open the drive carrier release handle to release the drive. See
4
Slide the hard drive out until it is free of the drive bay.
5
If you do not replace the hard drive, insert a drive blank in the vacated
drive bay. See "Installing a Drive Blank" on page 70.
NOTICE: To maintain proper system cooling, all empty hard-drive bays must have
drive blanks installed.
Installing a Hot-Plug Hard Drive
NOTICE: When installing a hard drive, ensure that the adjacent drives are fully
installed. Inserting a hard-drive carrier and attempting to lock its handle next to a
partially installed carrier can damage the partially installed carrier's shield spring
and make it unusable.
NOTICE: Not all operating systems support hot-plug drive installation. See the
documentation supplied with your operating system.
1Remove the front bezel, if attached. See
page 65
2
If a drive blank is present in the bay, remove it. See "Removing a Drive
.
Blank" on page 69.
70Installing System Components
"Removing the Front Bezel" on
Figure 3-4
.
3
3
1
2
Install the hot-plug hard drive.
a
Open the handle on the hard-drive carrier.
Figure 3-4. Installing a Hot-Plug Hard Drive
1hard drive2drive carrier
3drive carrier release handle
b
Insert the hard-drive carrier into the drive bay until the carrier
contacts the backplane.
c
Close the handle to lock the drive in place.
4 Replace the front bezel, if it was removed in
Installing System Components71
step 1.
Replacing a Hard-Drive Carrier
Removing a Hard Drive From a Hard-Drive Carrier
1
If you are removing a SATA hard drive from a SATAu drive carrier, remove
the interposer card:
a
Viewing the hard drive carrier from the rear, locate the release lever on
the left end of the interposer card.
b
Push the lever away from the carrier rail to release the left end of the card.
c
Rotate the left end away from the hard drive to release the connector.
d
Pull the right end of the interposer card clear of the slots in the carrier rail.
2
Remove the four screws from the slide rails on the hard-drive carrier and
separate the hard drive from the carrier.
Installing a SATA Hard Drive Into a SATA Drive Carrier
NOTE: SATA hard drives that connect directly to the SAS backplane must be
installed in SATA drive carriers (labeled "SATA").
1
Insert the SATA hard drive into the hard-drive carrier with the connector
end of the drive at the rear. See Figure 3-5.
2Align the screw holes on the hard drive with the holes on the hard-drive
carrier. See
3Attach the four screws to secure the hard drive to the hard-drive carrier.
Figure 3-5
See
Figure 3-5
.
.
72Installing System Components
Figure 3-5. Installing a SATA Hard Drive Into a SATA Drive Carrier
1
3
2
1screws (4)2SATA drive carrier
3SATA hard drive
Installing a SATA Hard Drive and Interposer Card Into a SATAu
Hard-Drive Carrier
NOTE: When you install a SATA hard drive into a SATAu drive carrier, you must
install an interposer card onto the back of the hard drive. The SATAu drive carrier is
labeled "SATAu" and also has marks indicating the SAS and SATA mounting screws.
1 Insert the SATA hard drive into the SATAu hard-drive carrier with the
connector end of the drive at the rear. See
Figure 3-6
Installing System Components73
.
2Viewing the assembly as shown in
Figure 3-6, a
lign the bottom rear screw
hole on the hard drive with the hole labeled "SATAu" on the hard drive
carrier.
When aligned correctly, the rear of the interposer will be flush with the
rear of the hard-drive carrier.
3Attach the four screws to secure the hard drive to the hard-drive carrier.
See
Figure 3-6.
4
Attach the interposer card to the rear of the SATA hard drive:
a
Angle the top of the interposer card into the inside top carrier rail so
that the tabs on the interposer card bracket attach to the slots on the
inside of the carrier rail.
b
Rotate the bottom end of the card toward the hard drive to seat the
connector.
c
Push the bottom end of the card to the hard drive until the latch on
See
Figure 3-6.
See
Figure 3-6.
the card bracket clicks into place.
74Installing System Components
Figure 3-6. Installing a SATA Hard Drive and Interposer Card Into a SATAu Drive Carrier
SATAuSAS
1
4
5
3
2
1screws (4)2SATAu drive carrier
3interposer card (SATA only)4SATA hard-drive
5hole labels
Installing System Components75
Power Supplies
Your system supports one or two power supplies rated at an output of 750 W.
If only one power supply is installed, it must be installed in the left power
supply bay (1). If two power supplies are installed, the second power supply
serves as a redundant, hot-plug power source.
NOTICE: To ensure proper system cooling, the power supply blank must be
installed on the unoccupied power supply bay in a non-redundant configuration.
See "Installing the Power Supply Blank" on page 78.
Removing a Power Supply
NOTICE: The system requires one power supply for the system to operate normally.
The system is in the redundant mode when two power supplies are installed and
both power supplies are connected to an AC power source. Remove and replace
only one power supply at a time in a system that is powered on. Operating the
system with only one power supply installed and without a power supply blank
installed for extended periods of time can cause the system to overheat.
NOTICE: If only one power supply is installed, it must be installed in the left power
supply bay (1).
NOTICE: If you connect the system to a power source in the range of 120 to 220
VAC, and if two power supplies are installed, the second power supply serves as a
redundant, hot-plug power source.
NOTE: On your rack system, you may have to unlatch and lift the cable
management arm if it interferes with power supply removal. For information about
the cable management arm, see the system’s Rack Installation Guide.
1
If your system has a single power supply, turn off the system and all
attached peripherals. For a redundant system, you can leave the system
running and proceed to the next step.
2
Disconnect the power cable from the power source.
3
Disconnect the power cable from the power supply and remove the cable
from the cable retention bracket.
4
Release the locking tab on the left side of the power supply by pressing in
toward the right, and rotate the power-supply handle up until the power
supply is released from the chassis. See Figure 3-7.
5
Pull the power supply straight out to clear the chassis.
76Installing System Components
Figure 3-7. Removing and Installing a Power Supply
1
3
2
1locking tab2cable retention bracket
3power-supply handle
Replacing a Power Supply
1
With the power-supply handle in the extended position, slide the new
power supply into the chassis. See Figure 3-7.
2
Rotate the handle down until it is completely flush with the power-supply
faceplate and the orange snap engages. See Figure 3-7.
3
Insert the power cable through the cable retention bracket, connect the
power cable to the power supply, and plug the cable into a power outlet.
NOTE: After installing a new power supply, allow several seconds for the system to
recognize the power supply and determine whether it is working properly. The
power supply status indicator will turn green to signify that the power supply is
functioning properly. See Figure 1-4.
Installing System Components77
Removing the Power Supply Blank
Using a Phillips screwdriver, remove the screw on the left side of the blank,
rotate the blank slightly to clear the bay, and remove from the chassis.
NOTICE: To ensure proper system cooling, the power supply blank must be
installed on the unoccupied power supply bay in a non-redundant configuration.
Remove the power supply blank only if you are installing a second power supply.
Installing the Power Supply Blank
To install the power supply blank, insert the tab on the right edge of the blank
into the slot in the power supply bay wall. Rotate the blank into the power
supply bay and secure with the Phillips screw.
System Fans
The system includes four hot-pluggable cooling fans.
Removing a System Fan
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
NOTICE: The system fans are hot-pluggable. To maintain proper cooling while the
system is on, replace only one fan at a time.
1
Open the system. See "Opening the System" on page 67.
CAUTION: Use caution when handling the fan until the fan blades stop spinning.
2
Raise the fan handle and pull the fan straight up from the fan cage to clear
the chassis. See Figure 3-8.
78Installing System Components
Figure 3-8. Removing and Installing a Cooling Fan
2
3
1
1fan bracket2fan handle
3fan
Replacing a Cooling Fan
1
Ensure that the fan handle is upright and lower the fan into its fan cage
until the fan is fully seated. Then lower the fan handle until it snaps into
place. See Figure 3-8.
2
Close the system. See "Closing the System" on page 67.
Installing System Components79
Cooling Shroud
1
3
4
2
5
The cooling shroud produces and directs airflow over the system memory modules.
CAUTION: The DIMMs are hot to the touch for some time after the system has
been powered down. Allow the DIMMs to cool before handling them.
NOTICE: Never operate your system with the memory cooling shroud removed.
Overheating of the system can develop quickly resulting in a shutdown of the
system and the loss of data.
Removing the Cooling Shroud
1
The cooling shroud is secured with a latch at the end of the shroud. Release
the latch by pulling it towards the outside wall of the chassis. See Figure 3-9.
2
Rotate the shroud upward and toward the front of the system on its hinges,
and then lift the shroud out of the system.
Figure 3-9. Removing and Installing the Cooling Shroud
1shroud pivots (2)2cooling shroud
3release latch4shroud hinges (2)
5fan bracket
80Installing System Components
Installing the Cooling Shroud
1
Align the hinges on the shroud pivots located on either end of the fan
bracket. See Figure 3-9.
2
Slowly lower the shroud straight down into the system until the fan
connector engages and the latches snap into place.
Fan Brackets
Removing the Fan Bracket
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 67.
3
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 80.
4
Remove the SAS controller daughter card. See "Removing a SAS
Controller Daughter Card" on page 87
5
Remove the fans from the fan bracket. See "Removing a System Fan" on
page 78.
6
Remove the fan bracket from the system:
a
Press down on the release latch on the left side of the fan bracket. See
Figure 3-10.
If the bracket does not disengage completely, push down slightly on
the bracket when releasing the latch.
b
Rotate the left side of the bracket upward, releasing the plastic clip
from its slot in the system board tray.
c
Draw the bracket out of the system.
Installing System Components81
Figure 3-10. Removing and Installing the Fan Bracket
1
5
3
2
4
1release latch2fan bracket
3plastic clip4fan bracket slot in power supply cage
5tabs (2)
Replacing the Fan Bracket
1
Insert the two tabs on the right side of the fan bracket into the two slots on
the system board tray.
2
Gently rotate the left end of the fan bracket downward into the system
until the release latch and plastic clip fully engage.
3
Reinstall the SAS controller daughter card. See "Installing a SAS
Controller Daughter Card" on page 85.
4
Replace the fans in the fan bracket. See "Replacing a Cooling Fan" on
page 79.
5
Close the system. See "Closing the System" on page 67.
6
Reconnect the system to the electrical outlet and turn on the system and
attached peripherals.
82Installing System Components
Cable Routing
Cables that extend through the system front-to-back are routed along a cable
path within the interior right wall of the system chassis. The cables are
secured by a cable retention bracket that attaches to the inner wall.
Removing the Cable Retention Bracket
1
Remove the cooling shroud. See "Removing the Cooling Shroud."
2
Remove the cooling fan bracket. See "Removing the Fan Bracket."
3
Press outward on the blue release latch on the cable retention bracket and
slide the bracket back until the tabs at the bottom of the bracket clear the
chassis. See Figure 3-11.
4
Lift the cable retention bracket off the chassis wall.
Installing System Components83
Figure 3-11. Removing and Installing the Cable Retention Bracket
2
4
1
6
5
3
1cable retention bracket2release latch
3hooks (3)4right chassis wall
5chassis slots (6)6tab (3)
Installing the Cable Retention Bracket
1
Insert the hooks and tabs of the cable retention bracket into the slots in
the chassis wall and slide the bracket back until the latch engages.
2
Install the cooling fan bracket. See "Replacing the Fan Bracket."
3
Install the cooling shroud. See "Installing the Cooling Shroud."
84Installing System Components
SAS Controller Daughter Card
Your system includes a dedicated slot on the sideplane for a SAS controller
daughter card. The SAS controller daughter card provides the SAS storage
subsystem for your system’s internal hard drives. The SAS controller daughter
card is shown in Figure 3-12.
Installing a SAS Controller Daughter Card
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 67.
3
Disconnect the control panel cable from the sideplane board. See
"Removing the Control Panel Assembly" on page 122.
4
Hold the SAS daughter card by its edges with the card connector facing
the sideplane board.
5
Aligning the chassis slots on the SAS daughter card tray with the
corresponding hooks on the chassis, insert the card connector into the SAS
daughter card connector on the sideplane board. See Figure 3-12.
Ensure that the card is aligned with the mid-section standoff on the SAS
controller daughter card and fully seat the card in the sideplane board.
Installing System Components85
Figure 3-12. Installing a SAS Controller Daughter Card
Attach any cables from the SAS controller daughter card to the backplane,
refer to Figure 3-13 for the cabling guidelines for your system’s card and
backplane configuration.
86Installing System Components
SAS Controller Daughter Card Cabling Guidelines
2
5
4
1
3
Figure 3-13. SAS Controller Daughter Card Cabling With 3.5-inch x4 Backplane
1SAS controller 02SAS controller daughter card
3SAS controller 14SAS backplane A
53.5-inch x4 backplane
Removing a SAS Controller Daughter Card
1
Disconnect the control panel cable. See "Removing the Control Panel
Assembly" on page 122
2
Disconnect any SAS cables from the card.
3
Gently press down on the release tab while sliding the SAS controller
daughter card in its tray away from the sideplane connector, freeing the
chassis slots on the tray from the chassis hooks, and lifting the card from
the system. See Figure 3-12.
Configuring the Boot Device
NOTE: System boot is not supported from an external device attached to a SAS or
SCSI adapter. See support.dell.com for the latest support information about booting
from external devices.
Installing System Components87
If you plan to boot the system from a hard drive, the drive must be attached to
the primary (or boot) controller. The device that the system boots from is
determined by the boot order specified in the System Setup program
.
The System Setup program provides options that the system uses to scan for
installed boot devices. See "Using the System Setup Program" on page 45 for
information about the System Setup program.
Expansion Cards
The system is available with a PCI Express (PCIe) left riser board option. The
PCIe left riser board provides one PCIe x8-lane expansion slot and one PCIe
x4-lane expansion slot. The half-height center riser board provided with the
PCIe left riser board option features one PCIe x8-lane expansion slot. The
three expansion card slots are on separate buses.
Expansion Card Installation Guidelines
To identify expansion slots, see "Expansion-Card Riser-Board Components
and PCI Buses" on page 162.
NOTE: The expansion-card slots are not hot-pluggable.
NOTE: Although the PCIe x4-lane expansion slot on the PCIe left riser option is
physically a PCIe x8 connector, it functions only as a PCIe x4-lane slot.
NOTE: Slot 1 on the central riser supports half-length expansion cards only. Slots 2
and 3 on the left riser support full-length expansion cards.
NOTE: Your system supports up to two RAID expansion cards to manage external
storage.
Installing an Expansion Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
88Installing System Components
NOTE: The procedure for installing expansion cards into the left and central risers
is the same except that there is no card guide for cards installing into the central
riser, and only half-height cards are supported on the central riser. Full-length
expansion card installation is illustrated in Figure 3-14.
1
Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
3
Open the system. See "Opening the System" on page 67.
4
Open the expansion-card guide latch and remove the filler bracket. See
Figure 3-14.
5
Install the expansion card:
a
If the expansion card is full length, align its front edge with the front
card guide. See Figure 3-14.
b
Position the expansion card so that the card-edge connector aligns
with the expansion-card connector on the expansion-card riser board.
c
Insert the card-edge connector firmly into the PCI card connector
until the card is fully seated.
d
When the card is seated in the connector, close the expansion-card
latch. See Figure 3-14.
Installing System Components89
Figure 3-14. Installing an Expansion Card
5
1
3
2
4
1front card guide2expansion-card connector
3card-edge connector4expansion card
5expansion-card guide latch
6
Connect any expansion-card cables for the new card.
See the documentation that came with the card for information about its
cable connections.
7
Close the system. See "Closing the System" on page 67.
Removing an Expansion Card
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
90Installing System Components
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 67.
3
Disconnect all expansion-card cables.
4
Release the expansion card:
a
Open the expansion-card latch. See Figure 3-14.
b
Grasp the expansion card by its top corners, and carefully remove it
from the expansion-card connector.
5
If you are removing the card permanently, install a metal filler bracket over
the empty expansion slot opening and close the expansion-card latch.
NOTE: You must install a filler bracket over an empty expansion slot to
maintain Federal Communications Commission (FCC) certification of the
system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
6
Reconnect all expansion-card cables.
7
Close the system. See "Closing the System" on page 67.
Expansion-Card Cage
Removing the Expansion-Card Cage
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
NOTE: You must remove all expansion cards from the expansion-card cage before
removing the expansion-card cage from the system.
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 67.
3
Disconnect all expansion-card cables.
Installing System Components91
4
1
3
2
Remove any expansion cards from the expansion-card cage. See "Removing
an Expansion Card" on page 90.
5
Press the two blue release latches on the expansion-card cage. See Figure 3-15.
Figure 3-15. Installing and Removing the Expansion-Card Cage
1expansion-card cage2chassis pins (2)
3release latches (2)
6
Lift the cage straight up to clear the chassis. See Figure 3-15.
92Installing System Components
Replacing the Expansion-Card Cage
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Align the guides on each end of the expansion-card cage with the pins on
the system board, and lower the cage. See Figure 3-15.
2
Install any expansion cards.
3
Reconnect all expansion-card cables.
4
Close the system. See "Closing the System" on page 67.
DRAC Card and Cables
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
The optional Dell Remote Access Controller (DRAC) provides a set of
advanced features for managing the server remotely. The following procedure
describes the steps for installing or removing the optional DRAC card and
cables.
Installing the DRAC Card and Cables
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 67.
3
If necessary, remove the plastic filler plug from the system back panel. See
Figure 3-16.
4
Remove the central riser board. See "Removing the Central Riser Board"
on page 114.
Installing System Components93
5
4
6
5
3
1
2
Angle the DRAC card so that its NIC connector inserts through the backpanel DRAC card opening, aligning the card with the back standoff.
Figure 3-16. Installing and Removing a DRAC Card
1DRAC-card connectors (2)2DRAC-card cables (2)
3retention standoff hole4DRAC card
5filler plug6support standoffs holes(2)
6
Align the front edge of the DRAC card with the two front plastic retention
standoffs adjacent to the DRAC system board connector, and press down
the side of the card until it is fully seated. See Figure 3-16.
When the front of the card is fully seated, the front plastic standoffs snap
over the front edge of the card.
94Installing System Components
7
Connect the two short ribbon cables to the DRAC card and the system
board. See Figure 6-2 for the connector locations
NOTICE: Be careful when attaching cables to the system board that you do not
damage the surrounding system board components.
a
Connect one cable to connector 1 on the DRAC card and to
DRAC_CONN1 on the system board.
bConnect the second cable to connector 2 on the DRAC card and to
DRAC_CONN2 on the system board.
Reinstall the central riser
board. See "Installing the Central Riser Board" on page 115.
NOTICE: When detaching the DRAC cables from the system board, squeeze the
metal ends of the cable connectors and gently work the connector out of the socket.
Do not pull on the cable to unseat the connector. Doing so can damage the cable.
8
Add any PCI cards that were removed from the central riser. See "Installing
an Expansion Card" on page 88.
9
Close the system. See "Closing the System" on page 67.
10
Reconnect the system and peripherals to their power sources, and turn
them on.
See the DRAC card documentation for information on configuring and using
the DRAC card.
Removing the DRAC Card and Cables
1
Turn off the system, including any attached peripherals, and disconnect
the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 67.
3
Remove the central riser board. See "Removing the Central Riser Board"
on page 114.
4
Remove the DRAC card cables from the system board by squeezing the
metal tabs inward and pulling up.
5
Remove the DRAC card cables from the DRAC connectors by squeezing
the metal tabs inward and pulling out.
6
Remove the DRAC card by pressing outward on the front standoffs and
lifting the DRAC card out of the system.
7
Reinstall the central riser board. See "Installing the Central Riser Board" on
page 115.
Installing System Components95
8
Add any PCI cards that were removed from the central riser. See "Installing
an Expansion Card" on page 88.
9
Close the system. See "Closing the System" on page 67.
10
Reconnect the system and peripherals to their power sources, and turn
them on.
Optical Drive and Cable
A slimline optical drive is mounted on a tray that slides in the front panel and
connects to the controllers on the system board through the SAS backplane
board.
Removing the Optical Drive
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2
Remove the bezel. See "Removing the Front Bezel" on page 65.
3
Open the system. See "Opening the System" on page 67
96Installing System Components
4
2
4
3
1
Disconnect the optical drive cable from the back of the drive.
5
To remove the optical drive, press down and forward on the blue tray
release tab and slide the drive tray out of the system. See Figure 3-17.
Figure 3-17. Removing and Installing the Optical Drive Tray
1optical-drive cable2optical-drive release tab
3optical -drive tray4optical drive
Installing the Optical Drive
1
Insert the optical drive tray into the system until it is fully inserted and
locked into position.
2
Connect the SATA cable (the end with the branching power cable) to the
back of the optical drive.
3
Connect the branching power cable to the power supply connector.
4
Remove the cooling shroud. See "Removing the Cooling Shroud" on
page 80.
Installing System Components97
5
2
4
1
5
3
Remove the cable retention bracket from the right interior wall of the
chassis. Push the blue release latch and push the bracket toward the front
of the system until the bracket detaches from the chassis slots.
6
Route the SATA cable in the cable channel in the right wall of the chassis
and replace the cable bracket over the cable. See Figure 3-18.
Figure 3-18. SATA Cable Routing in the PowerVault DL2000
1SATA_B connector on system board2SATA data cable
3system fans4SATA power cable
5optical drive
7
Route the SATA cable along the top of the cable retention bracket to the
central riser.
8
Bend the cable behind the central riser and connect the cable to the
SATA_A connector on the system board.
98Installing System Components
Removing the Optical Drive Cable
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Turn off the system, including any attached peripherals, and disconnect
the system from its electrical outlet.
2
Remove the bezel. See "Removing the Front Bezel" on page 65.
3
Open the system. See "Opening the System" on page 67.
4
Release the CD-to-side plane cable from the side plane by pressing
outward on the optical drive data cable ejectors until they reach the locked
position.
5
Remove the cable from the cable guides on the cooling shroud.
6
Remove the CD-to-side plane cable from the back of the optical drive. See
Figure 3-17.
Installing the Optical Drive Cable
1
Connect the CD-to-side plane cable (labeled CD) to the back of the
optical drive.
2
Route the cable on the side of the cooling shroud and then through the
cable guides on the cooling shroud.
3
With the optical drive data cable ejectors in the open position on the side
plane, insert the cable (labeled sideplane) into the connector until the
ejectors lock.
4
Close the system. See "Closing the System" on page 67.
5
Reconnect the system and peripherals to their power sources, and turn
them on.
Installing System Components99
System Memory
You can upgrade your system memory to a maximum of 16 GB by installing
667MHz fully buffered (FB) DDR II memory modules in sets of 1-GB or
2-GB. The eight memory sockets are located on the system board under the
cooling shroud adjacent to the power supply bays. See Figure 6-2. You can
purchase memory upgrade kits from Dell.
NOTICE: If you remove your original memory modules from the system during a
memory upgrade, keep them separate from any new memory modules that you may
have, even if you purchased the new memory modules from Dell. Use only 667 MHz
DDR II FB-DIMMs.
The memory module sockets are divided into two equal branches (0 and 1).
Each branch consists of two channels:
•Channel 0 and channel 1 are in branch 0.
•Channel 2 and channel 3 are in branch 1.
Each channel consists of two DIMM sockets:
•Channel 0 contains DIMM_1, DIMM_5.
•Channel 1 contains DIMM _2, DIMM_6.
•Channel 2 contains DIMM_3, DIMM_7.
•Channel 3 contains DIMM _4, DIMM _8.
The first DIMM socket of each channel has white release tabs.
General Memory Module Installation Guidelines
To ensure optimal performance of your system, observe the following
guidelines when configuring your system memory.
•Use only qualified Fully-Buffered DIMMs (FBDs). FBDs can be either
ingle-ranked
s
and modules marked with a 2R are dual
•A minimum of two identical FBDs must installed.
•DIMM sockets must be populated by lowest number first.
•FBDs m
technology
two, four, or eight. For best system performance, all four, or eight FBDs
should be identical memory size, speed, and technology.
100Installing System Components
or d
ual-ranked
ust be installed in pairs of matched memory size, speed, and
, and the total number of FBDs in the configuration must total
. FBDs m
arked with a 1R are single-ranked
-r
anked.
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