Dell DL2000 User Manual

Dell™ PowerVault™ DL2000
Hardware Owner’s Manual
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, and PowerVault are trademarks of Dell Inc.; Intel and Xeon are registered trademarks of Intel Corporation in the U.S. and other countries; Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model EMS01
September 2009 Rev. A01
Contents
1 About Your System . . . . . . . . . . . . . . . . . 11
Other Information You May Need . . . . . . . . . . . . 11
Accessing System Features During Startup
. . . . . . 12
Front-Panel Features and Indicators . . . . . . . . . . 13
Hard-Drive Indicator Codes
Back-Panel Features and Indicators
Connecting External Devices
Power Indicator Codes
NIC Indicator Codes
LCD Status Messages
. . . . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . . . . . . 19
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. . . . . . . . . . . . 15
. . . . . . . . . . 17
. . . . . . . . . . . 18
Solving Problems Described by LCD Status Messages
Removing LCD Status Messages
System Messages
Warning Messages
Diagnostics Messages
Alert Messages
. . . . . . . . . . . . . . . . . . 31
. . . . . . . . . 31
. . . . . . . . . . . . . . . . . . . . 32
. . . . . . . . . . . . . . . . . . . 43
. . . . . . . . . . . . . . . . . 44
. . . . . . . . . . . . . . . . . . . . . 44
2 Using the System Setup Program . . . . . . 45
Entering the System Setup Program . . . . . . . . . . 45
Contents 3
Responding to Error Messages . . . . . . . . . . 45
Using the System Setup Program
. . . . . . . . . 46
System Setup Options
Main Screen
Memory Information Screen
CPU Information Screen
Integrated Devices Screen
Serial Communication Screen
System Security Screen
Exit Screen
System and Setup Password Features
Using the System Password
Using the Setup Password
Disabling a Forgotten Password
Baseboard Management Controller Configuration
Entering the BMC Setup Module
BMC Setup Module Options
. . . . . . . . . . . . . . . . . . 46
. . . . . . . . . . . . . . . . . . . . 46
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3 Installing System Components . . . . . . . . 63
Recommended Tools . . . . . . . . . . . . . . . . . . 63
4 Contents
Inside the System
. . . . . . . . . . . . . . . . . . . . 64
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 65
Removing the Front Bezel
Replacing the Front Bezel
. . . . . . . . . . . . . 65
. . . . . . . . . . . . . 66
Opening and Closing the System . . . . . . . . . . . . 66
Opening the System
Closing the System
. . . . . . . . . . . . . . . . 67
. . . . . . . . . . . . . . . . . 67
Hard Drives . . . . . . . . . . . . . . . . . . . . . . . 68
Before You Begin
Removing a Drive Blank
Installing a Drive Blank
Removing a Hot-Plug Hard Drive
Installing a Hot-Plug Hard Drive
. . . . . . . . . . . . . . . . . . 69
. . . . . . . . . . . . . . 69
. . . . . . . . . . . . . . 70
. . . . . . . . . 70
. . . . . . . . . . 70
Replacing a Hard-Drive Carrier
. . . . . . . . . . . . . 72
Removing a Hard Drive From a Hard-Drive Carrier
. . . . . . . . . . . . . . . . . 72
Installing a SATA Hard Drive Into a SATA Drive Carrier
. . . . . . . . . . . . . . . . . . . . 72
Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier
Power Supplies
Removing a Power Supply
Replacing a Power Supply
. . . . . . . . . . . . . . . . . . . . . 76
. . . . . . . . . . . . . 76
. . . . . . . . . . . . . 77
Removing the Power Supply Blank
Installing the Power Supply Blank
System Fans
Removing a System Fan
Replacing a Cooling Fan
Cooling Shroud
Removing the Cooling Shroud
Installing the Cooling Shroud
Fan Brackets
Removing the Fan Bracket
Replacing the Fan Bracket
. . . . . . . . . . . . . . . . . . . . . . . 78
. . . . . . . . . . . . . . 78
. . . . . . . . . . . . . . 79
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Cable Routing
. . . . . . . . . . . . . . . . . . . . . . 83
Removing the Cable Retention Bracket
Installing the Cable Retention Bracket
. . . . . . 83
. . . . . . 84
Contents 5
SAS Controller Daughter Card . . . . . . . . . . . . . 85
Installing a SAS Controller Daughter Card
. . . . . 85
SAS Controller Daughter Card Cabling Guidelines
Removing a SAS Controller Daughter Card
. . . . . . . . . . . . . . . . . 87
. . . . 87
Configuring the Boot Device
Expansion Cards
. . . . . . . . . . . . . . . . . . . . . 88
. . . . . . . . . . . . . . 87
Expansion Card Installation Guidelines
Installing an Expansion Card
Removing an Expansion Card
Expansion-Card Cage
. . . . . . . . . . . . . . . . . . 91
Removing the Expansion-Card Cage
Replacing the Expansion-Card Cage
DRAC Card and Cables
. . . . . . . . . . . . . . . . . 93
Installing the DRAC Card and Cables
Removing the DRAC Card and Cables
Optical Drive and Cable
. . . . . . . . . . . . . . . . . 96
Removing the Optical Drive
Installing the Optical Drive
Removing the Optical Drive Cable
Installing the Optical Drive Cable
System Memory
. . . . . . . . . . . . . . . . . . . . . 100
General Memory Module Installation Guidelines
. . . . . . . . . . . . . . . . . . . . . 100
Non-Optimal Memory Configurations
Memory Sparing Support
Memory Mirroring Support
Installing Memory Modules
Removing Memory Modules
. . . . . . 88
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. . . . . . . . . . . 90
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6 Contents
Activating the Integrated NIC TOE . . . . . . . . . . . 105
Processors
System Battery
Expansion-Card Riser Boards
. . . . . . . . . . . . . . . . . . . . . . . . 105
Removing a Processor
Installing a Processor
. . . . . . . . . . . . . . . . . . . . . . 110
Replacing the System Battery
. . . . . . . . . . . . . . . 105
. . . . . . . . . . . . . . . 108
. . . . . . . . . . . 110
. . . . . . . . . . . . . . 112
Removing the Left Expansion-Card Riser Board
Installing the Left Riser Board
Removing the Central Riser Board
Installing the Central Riser Board
Sideplane Board
Removing the Sideplane Board
Installing the Sideplane Board
SAS Backplane Board
Removing the SAS Backplane Board
Installing the SAS Backplane Board
. . . . . . . . . . . . . . . . . . . . . 112
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. . . . . . . . . . . . . . . . . 118
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. . . . . . . . 120
Control Panel Assembly (Service-only Procedure)
Removing the Control Panel Assembly
Installing the Control Panel Assembly
. . . . . . 122
. . . . . . . 123
. . 122
System Board (Service-only Procedure)
Removing the System Board
Installing the System Board
. . . . . . . . 124
. . . . . . . . . . . . 124
. . . . . . . . . . . . 127
4 Troubleshooting Your System . . . . . . . . 129
Safety First—For You and Your System . . . . . . . . . 129
Contents 7
Start-Up Routine . . . . . . . . . . . . . . . . . . . . . 129
Checking the Equipment
Troubleshooting IRQ Assignment Conflicts
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Troubleshooting the Keyboard
Troubleshooting the Mouse
Troubleshooting Basic I/O Functions
Troubleshooting a Serial I/O Device
Troubleshooting a USB Device
Troubleshooting a NIC
Troubleshooting a Wet System
. . . . . . . . . . . . . . . . . 130
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. . . . . . . . . . . . . . . . . . 136
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Troubleshooting a Damaged System . . . . . . . . . . 138
Troubleshooting the System Battery
Troubleshooting Power Supplies
Troubleshooting System Cooling Problems
Troubleshooting a Fan
. . . . . . . . . . . . . . . 141
. . . . . . . . . . 138
. . . . . . . . . . . . 139
. . . . . . . 140
8 Contents
Troubleshooting System Memory
Troubleshooting an Optical Drive
Troubleshooting an External SCSI Tape Drive
Troubleshooting a Hard Drive
. . . . . . . . . . . . 142
. . . . . . . . . . . . 143
. . . . . 144
. . . . . . . . . . . . . . 146
Troubleshooting a SAS Controller Daughter Card
Troubleshooting Expansion Cards
Troubleshooting the Microprocessors
. . . . . . . . . . . 149
. . . . . . . . . 150
. . . 147
5 Running the System Diagnostics . . . . . 153
Using Server Administrator Diagnostics . . . . . . . . 153
System Diagnostics Features
When to Use the System Diagnostics
Running the System Diagnostics
System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
. . . . . . . . . . . . . . 153
. . . . . . . . . . 154
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6 Jumpers and Connectors . . . . . . . . . . . 157
System Board Jumpers . . . . . . . . . . . . . . . . . 157
System Board Connectors
SAS Backplane Board Connectors
Sideplane Board Connectors
Expansion-Card Riser-Board Components and PCI Buses
. . . . . . . . . . . . . . . . . . . . . . . . 162
. . . . . . . . . . . . . . . . 158
. . . . . . . . . . . 161
. . . . . . . . . . . . . . 162
Disabling a Forgotten Password
. . . . . . . . . . . . 164
7 Getting Help . . . . . . . . . . . . . . . . . . . . . 167
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 167
Contents 9
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
10 Contents

About Your System

This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises. System conditions can be reported by any of the following:
Front or back panel indicators
System messages
Warning messages
Diagnostics messages
Alert messages
This section describes each type of message, lists the possible causes, and provides steps to resolve any problems indicated by a message. The system indicators and features are illustrated in this section.

Other Information You May Need

CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
The
The
CDs and DVDs included with your system provide documentation and
Systems management software documentation describes the features,
Rack Installation Guide
how to install your system into a rack.
Getting Started Guide
up your system, and technical specifications.
tools for configuring and managing your system.
requirements, installation, and basic operation of the software.
included with your rack solution describes
provides an overview of system features, setting
About Your System 11
Operating system documentation describes how to install (if necessary), configure, and use the operating system software.
Documentation for any components you purchased separately provides information to configure and install these options.
Updates are sometimes included with the system to describe changes to the system, software, and/or documentation.
NOTE: Always check for updates on support.dell.com and read the updates
first because they often supersede information in other documents.
Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.

Accessing System Features During Startup

Table 1-1 describes keystrokes that may be entered during startup to access system features. If your operating system begins to load before you enter the keystroke, allow the system to finish booting, and then restart your system and try again.
Table 1-1. Keystrokes for Accessing System Features
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program" on page 46.
<F10> Opens the utility partition, allowing you to run the system diagnostics.
See "Running the System Diagnostics" on page 153
<Ctrl+E> Enters the Baseboard Management Controller (BMC) Management
Utility, which allows access to the system event log (SEL). See the BMC User’s Guide for more information on setup and use of BMC.
<Ctrl+C> Enters the SAS Configuration Utility. See your SAS adapter User’s
Guide for more information.
<Ctrl+R> Enters the RAID configuration utility, which allows you to configure a
RAID card. For more information, see the documentation for your RAID card.
12 About Your System
Table 1-1. Keystrokes for Accessing System Features (continued)
65421873
Keystroke Description
<Ctrl+S> Option is displayed only if you have PXE support enabled through the
System Setup Program (see "Integrated Devices Screen" on page 51). This keystroke allows you to configure NIC settings for PXE boot. For more information, see the documentation for your integrated NIC.
<Ctrl+D> If you have the optional Dell Remote Access Controller (DRAC), this
keystroke allows access to selected DRAC configuration settings. See the DRAC User’s Guide for more information on setup and use of DRAC.

Front-Panel Features and Indicators

Figure 1-1 shows the controls, indicators, and connectors located behind the optional rack bezel on the system's front panel.
Figure 1-1. Front-Panel Features and Indicators
About Your System 13
Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors
Item Indicator, Button, or
Connector
1 Power-on indicator,
power button
Icon Description
The power-on indicator lights when the system power is on.
The power button controls the DC power supply output to the system.
NOTE: If you turn off the system using the
power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPI-compliant operating system, the power is turned off immediately after the power button is pressed.
2 NMI button Used to troubleshoot software and device
driver errors when using certain operating systems. This button can be pressed using the end of a paper clip.
Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.
3 System identification
button
The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the blue system status indicator on the back blink until one of the buttons is pushed again.
14 About Your System
Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors (continued)
Item Indicator, Button, or
Connector
4 LCD panel Provides system ID, status information,
Icon Description
and system error messages.
The LCD lights during normal system operation. Both the systems management software and the identification buttons located on the front and back of the system can cause the LCD to flash blue to identify a particular system.
The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text.
NOTE: If the system is connected to AC
power and an error has been detected, the LCD lights amber regardless of whether the system has been powered on.
5 USB connectors (2) Connects USB 2.0-compliant devices to
the system.
6 Video connector Connects a monitor to the system.
7 Hard drives (4) Four 3.5-inch hot-plug
8 Optical drive One slimline SATA DVD drive.

Hard-Drive Indicator Codes

The hard-drive carriers have two indicators—the drive-activity indicator and the drive-status indicator. See Figure 1-2. In RAID configurations, the drive­status indicator lights to indicate the status of the drive. In non-RAID configurations, only the drive-activity indicator lights; the drive-status indicator is off.
About Your System 15
Figure 1-2. Hard-Drive Indicators
1
2
1 drive-status indicator (green
and amber)
Table 1-3 lists the drive indicator patterns for RAID hard drives. Different patterns are displayed as drive events occur in the system. For example, if a hard drive fails, the "drive failed" pattern appears. After the drive is selected
2 green drive-activity indicator
for removal, the "drive being prepared for removal" pattern appears, followed by the "drive ready for insertion or removal" pattern. After the replacement drive is installed, the "drive being prepared for operation" pattern appears, followed by the "drive online" pattern.
NOTE: For non-RAID configurations, only the drive-activity indicator is active.
The drive-status indicator is off.
Table 1-3. Hard-Drive Indicator Patterns for RAID
Condition Drive-Status Indicator Pattern
Identify drive/preparing for removal Blinks green two times per second
16 About Your System
Table 1-3. Hard-Drive Indicator Patterns for RAID (continued)
13 12
3
11 10 9 8 7 56
41 2
Condition Drive-Status Indicator Pattern
Drive ready for insertion or removal Off
Drive predicted failure Blinks green, amber, and off.
Drive failed Blinks amber four times per second.
Drive rebuilding Blinks green slowly.
Drive online Steady green.
Rebuild aborted Blinks green three seconds, amber three
seconds, and off six seconds.

Back-Panel Features and Indicators

Figure 1-3 shows the controls, indicators, and connectors located on the system's back panel.
Figure 1-3. Back-Panel Features and Indicators
1 center PCI riser (slot 1) 2 left PCI riser (slot 2)
3 left PCI riser (slot 3) 4 power supplies (2)
5 system identification button 6 system status indicator
7 system status indicator
connector
9 NIC1 connector 10 USB connectors (2)
8 NIC2 connector
About Your System 17
11 video connector 12 serial connector
13 Dell remote access controller
(optional)

Connecting External Devices

When connecting external devices to your system, follow these guidelines:
Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions.
Always attach external devices while your system and the device are turned off. Next, turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise).
For information about individual connectors, see "Jumpers and Connectors" on page 157. For information about enabling, disabling, and configuring I/O ports and connectors, see "Using the System Setup Program" on page 45.

Power Indicator Codes

The power button on the front panel controls the power input to the system's power supplies. The power indicator lights green when the system is on.
The indicators on the redundant power supplies show whether power is present or whether a power fault has occurred (see Figure 1-4). Table 1-4 lists the power supply indicator codes.
18 About Your System
Table 1-4. Redundant Power Supply Indicators
3
2
1
Indicator Function
Power supply status Green indicates that the power supply is operational.
Power supply fault Amber indicates a problem with the power supply.
AC line status Green indicates that a valid AC source is connected to
the power supply.
Figure 1-4. Redundant Power Supply Indicators
1 power supply status 2 power supply fault
3 AC line status

NIC Indicator Codes

Each NIC on the back panel has an indicator that provides information on network activity and link status. See Figure 1-5. Table 1-5 lists the NIC indicator codes.
About Your System 19
Figure 1-5. NIC Indicators
1
2
1 link indicator 2 activity indicator
Table 1-5. NIC Indicator Codes
Indicator Indicator Code
Link and activity indicators are off The NIC is not connected to the network.
Link indicator is green The NIC is connected to a valid link
partner on the network.
Activity indicator is amber blinking Network data is being sent or received.

LCD Status Messages

The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention.
The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition. The LCD scrolls a message that includes a status code followed by descriptive text. Table 1-6 lists the LCD status messages that can occur and the probable cause for each message. The LCD messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
20 About Your System
NOTE: If your system fails to boot, press the System ID button for at least five
seconds until an error code appears on the LCD. Record the code, then see "Getting Help" on page 167.
Table 1-6. LCD Status Messages
Code Text Causes Corrective Actions
N/A SYSTEM NAME
E1000 FAILSAFE,
Call Support
E1114 Temp Ambient Ambient system
E1116 Temp Memory Memory has exceeded
nn xx
E12
E1210 CMOS Batt CMOS battery is missing,
E1229 CPU # VCORE Processor # VCORE
PwrGd Specified voltage regulator
A 62-character string that can be defined by the user in the System Setup program.
The SYSTEM NAME
displays under the following conditions:
• The system is powered on.
• The power is off and active POST errors are displayed.
temperature is out of acceptable range.
acceptable temperature and has been disabled to prevent damage to the components.
has failed.
or the voltage is out of acceptable range.
voltage regulator has failed.
This message is for information only.
You can change the system ID and name in the System Setup program. See "Using the System Setup Program" on page 45.
See "Getting Help" on page 167.
See "Troubleshooting System Cooling Problems" on page 140.
See "Troubleshooting System Cooling Problems" on page 140.
See "Getting Help" on page 167.
See "Troubleshooting the System Battery" on page 138.
See "Getting Help" on page 167.
About Your System 21
Table 1-6. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1310 RPM Fan ## RPM of specified cooling
fan is out of acceptable operating range.
E1313 Fan
Redundancy
E1410 CPU # IERR Specified microprocessor
The system is no longer fan-redundant. Another fan failure will put the system at risk of over­heating.
is reporting an internal error.
See "Troubleshooting System Cooling Problems" on page 140.
Check control panel LCD for additional scrolling messages. See "Troubleshooting System Cooling Problems" on page 140.
See your system’s
Information Update Tech Sheet located on
support.dell.com for the most current system information. If problem persists, see "Getting Help" on page 167.
22 About Your System
Table 1-6. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1414 CPU #
Thermtrip
Specified microprocessor is out of acceptable temperature range and has halted operation.
See "Troubleshooting System Cooling Problems" on page 140. If the problem persists, ensure that the microprocessor heat sinks are properly installed. See "Troubleshooting the Microprocessors" on page 150.
NOTE: The LCD continues to
display this message until the system’s power cord is disconnected and reconnected to the AC power source, or the SEL is cleared using either Server Assistant or the BMC Management Utility. See the Dell
OpenManage Baseboard Management Controller User’s Guide for information
about these utilities.
E1418 CPU #
Presence
E141C CPU Mismatch Processors are in a
Specified processor is missing or bad, and the system is in an unsupported configuration.
configuration unsupported by Dell.
See "Troubleshooting the Microprocessors" on page 150.
Ensure that your processors match and conform to the type described in the Microprocessor Technical Specifications outlined in your system’s Getting Started Guide.
About Your System 23
Table 1-6. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E141F CPU Protocol The system BIOS has
reported a processor protocol error.
E1420 CPU Bus PERR The system BIOS has
reported a processor bus parity error.
E1421 CPU Init The system BIOS has
reported a processor initialization error.
E1422 CPU Machine
Chk
E1610 PS # Missing No power is available from
E1614 PS # Status No power is available from
E1618 PS #
Predictive
E161C PS # Input
Lost
The system BIOS has reported a machine check error.
the specified power supply; specified power supply is improperly installed or faulty.
the specified power supply; specified power supply is improperly installed or faulty.
Power supply voltage is out of acceptable range; specified power supply is improperly installed or faulty.
Power source for specified power supply is unavailable, or out of acceptable range.
See "Getting Help" on page 167.
See "Getting Help" on page 167.
See "Getting Help" on page 167.
See "Getting Help" on page 167.
See "Troubleshooting Power Supplies" on page 139.
See "Troubleshooting Power Supplies" on page 139.
See "Troubleshooting Power Supplies" on page 139.
Check the AC power source for the specified power supply. If problem persists, see "Troubleshooting Power Supplies" on page 139.
24 About Your System
Table 1-6. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1620 PS # Input
Range
E1624 PS Redundancy The power supply
E1710 I/O Channel
Chk
E1711 PCI PERR B##
D## F##
PCI PERR Slot #
Power source for specified power supply is unavailable, or out of acceptable range.
subsystem is no longer redundant. If the last supply fails, the system will go down.
The system BIOS has reported an I/O channel check.
The system BIOS has reported a PCI parity error on a component that resides in PCI configuration space at bus ##, device ##, function ##.
The system BIOS has reported a PCI parity error on a component that resides in the specified PCI slot.
Check the AC power source for the specified power supply. If problem persists, see "Troubleshooting Power Supplies" on page 139.
See "Troubleshooting Power Supplies" on page 139.
See "Getting Help" on page 167.
Remove and reseat the PCI expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 149.
Reinstall the expansion­card cage. See "Expansion­Card Cage" on page 91.
If the problem persists, the riser card or system board is faulty. See "Getting Help" on page 167.
About Your System 25
Table 1-6. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1712 PCI SERR B##
D## F##
PCI SERR Slot #
E1714 Unknown Err The system BIOS has
E171F PCIE Fatal
Err B## D## F##
PCIE Fatal Err Slot #
E1810 HDD ## Fault The SAS subsystem has
The system BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus ##, device ##, function ##.
The system BIOS has reported a PCI system error on a component that resides in the specified slot.
determined that there has been an error in the system, but is unable to determine its origin.
The system BIOS has reported a PCIe fatal error on a component that resides in PCI configuration space at bus ##, device ##, function ##.
The system BIOS has reported a PCIe fatal error on a component that resides in the specified slot.
determined that hard drive ## has experienced a fault.
Remove and reseat the PCI expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 149.
Reinstall the expansion­card cage. See "Expansion­Card Cage" on page 91.
If the problem persists, the riser card or system board is faulty. See "Getting Help" on page 167.
See "Getting Help" on page 167.
Remove and reseat the PCI expansion cards. If the problem persists, see "Troubleshooting Expansion Cards" on page 149.
Reinstall the expansion­card cage. See "Expansion­Card Cage" on page 91.
If the problem persists, the riser card or system board is faulty. See "Getting Help" on page 167.
See "Troubleshooting a Hard Drive" on page 146.
26 About Your System
Table 1-6. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E1811 HDD ## Rbld
Abrt
E1812 HDD ##
Removed
E1913 CPU &
Firmware Mismatch
E1A11 PCI Rsr
Config
E1A12 PCI Rsr
Missing
E1A14 SAS Cable A SAS cable A is missing or
E1A15 SAS Cable B SAS cable B is missing or
E2010 No Memory No memory is installed in
The specified hard drive has experienced a rebuild abort.
The specified hard drive has been removed from the system.
The BMC firmware does not support the CPU.
PCI risers are not configured correctly; some invalid configurations may prevent the system from powering on.
One or all of the PCI risers is missing, preventing the system from powering on.
bad.
bad.
the system.
See "Troubleshooting a Hard Drive" on page 146. If the problem persists, see your RAID documentation.
Information only.
Update to the latest BMC firmware. See the BMC User’s Guide for more information on setup and use of BMC.
See "Expansion-Card Riser Boards" on page 112.
Information only.
Reseat the cable. If problem persists, replace cable. See "SAS Controller Daughter Card" on page 85.
Reseat the cable. If problem persists, replace cable. See "SAS Controller Daughter Card" on page 85.
Install memory. See "Installing Memory Modules" on page 102.
About Your System 27
Table 1-6. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E2011 Mem Config
Err
E2012 Unusable
Memory
E2013 Shadow BIOS
Fail
E2014 CMOS Fail CMOS failure. CMOS
E2015 DMA
Controller
E2016 Int
Controller
E2017 Timer Fail Timer refresh failure. See "Getting Help" on
E2018 Prog Timer Programmable interval
E2019 Parity Error Parity error. See "Getting Help" on
E201A SIO Err SIO failure. See "Getting Help" on
E201B Kybd
Controller
E201C SMI Init System management
E201D Shutdown Test BIOS shutdown test
Memory detected, but is not configurable. Error detected during memory configuration.
Memory is configured, but not usable. Memory subsystem failure.
The system BIOS failed to copy its flash image into memory.
RAM not functioning properly.
DMA controller failure. See "Getting Help" on
Interrupt controller failure. See "Getting Help" on
timer error.
Keyboard controller failure.
interrupt (SMI) initialization failure.
failure.
See "Troubleshooting System Memory" on page 142.
See "Troubleshooting System Memory" on page 142.
See "Troubleshooting System Memory" on page 142.
See "Getting Help" on page 167.
page 167.
page 167.
page 167.
See "Getting Help" on page 167.
page 167.
page 167.
See "Getting Help" on page 167.
See "Getting Help" on page 167.
See "Getting Help" on page 167.
28 About Your System
Table 1-6. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E201E POST Mem Test BIOS POST memory test
failure.
E201F DRAC Config Dell remote access
controller (DRAC) configuration failure.
E2020 CPU Config CPU configuration failure. Check screen for specific
E2021 Memory
Population
E2022 POST Fail General failure after video. Check screen for specific
E2110 MBE Crd #
DIMM ## & ##
Incorrect memory configuration. Memory population order incorrect.
One of the DIMMs in the set implicated by "## & ##" has had a memory multi-bit error (MBE). If no memory card is present, the "Crd #" string is left out of the message.
See "Troubleshooting System Memory" on page 142. If problem persists, see "Getting Help" on page 167.
Check screen for specific error messages.
Ensure that DRAC cables and connectors are properly seated. If problem persists, see your DRAC documentation.
error messages.
Check screen for specific error messages. See "Troubleshooting System Memory" on page 142.
error messages.
See "Troubleshooting System Memory" on page 142.
About Your System 29
Table 1-6. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E2111 SBE Log
Disable Crd # DIMM ##
E2112 Mem Spare Crd
# DIMM ##
E2113 Mem Mirror
Crd # DIMM ## & ##
E2118 Fatal NB Mem
CRC
The system BIOS has disabled memory single-bit error (SBE) logging, and will not resume logging further SBEs until the system is rebooted. "##" represents the DIMM implicated by the BIOS. If no memory riser card is present, the "Crd #" string is left out of the message.
The system BIOS has spared the memory because it has determined that the memory had too many errors. "## & ##" represents the DIMM pair implicated by the BIOS. If no memory card is present, the "Crd #" string is left out of the message.
The system BIOS has disabled memory mirroring because it has determined that one half of the mirror has had too many errors. "## & ##" represents the DIMM pair implicated by the BIOS. If no memory card is present, the "Crd #" string is left out of the message.
One of the connections in the Fully Buffered DIMM (FBD) memory subsystem link on the Northbound side has failed.
See "Troubleshooting System Memory" on page 142.
See "Troubleshooting System Memory" on page 142.
See "Troubleshooting System Memory" on page 142.
See "Troubleshooting System Memory" on page 142.
30 About Your System
Table 1-6. LCD Status Messages (continued)
Code Text Causes Corrective Actions
E2119 Fatal SB Mem
CRC
I1910 Intrusion System cover has been
I1911 >3 ERRs Chk
Log
I1912 SEL Full System Event Log is full of
One of the connections in the FBD memory subsystem link on the Southbound side has failed.
removed.
LCD overflow message.
A maximum of three error messages can display sequentially on the LCD. The fourth message displays as the standard overflow message.
events, and is unable to log any more events.
See "Troubleshooting System Memory" on page 142.
Information only.
Check the SEL for details on the events.
Clear the log by deleting event entries.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 169.

Solving Problems Described by LCD Status Messages

The code and text on the LCD can often specify a very precise fault condition that is easily corrected. For example, if the code E1418 appears, you know that a microprocessor is not installed in socket 1.
In contrast, you might be able to determine the problem if multiple related errors occur. For example, if you receive a series of messages indicating multiple voltage faults, you might determine that the problem is a failing power supply.
CPU_1_Presence

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For example, if temperature for a component goes out of range,
About Your System 31
the LCD displays the fault; when the temperature returns to the acceptable range, the message is removed from the LCD. For other faults, you must take action to remove the message from the display:
Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.
Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately ten seconds, reconnect the power cable, and restart the system.
Any of these actions will remove fault messages, and return the status indicators and LCD colors to the normal state. Messages will reappear under the following conditions:
The sensor returns to a normal state but fails again, resulting in a new SEL entry.
The system is reset and new error events are detected.
A failure is recorded from another source that maps to the same display entry.

System Messages

System messages appear on the screen to notify you of a possible problem with the system. Table 1-3 lists the system messages that can occur and the probable cause and corrective action for each message.
NOTE: If you receive a system message that is not listed in Table 1-3, check the
documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
32 About Your System
Table 1-7. System Messages
Message Causes Corrective Actions
Alert! Redundant memory disabled! Memory configuration does not support redundant memory.
Attempting to update Remote Configuration. Please wait...
BIOS Update Attempt Failed!
Caution! NVRAM_CLR jumper is installed on system board.
CPUs with different cache sizes detected!
Decreasing available memory
Installed memory modules are not the same type and size; faulty memory module(s).
Remote Configuration request has been detected and is being processed.
Remote BIOS update attempt failed.
NVRAM_CLR jumper is installed. CMOS has been cleared.
Microprocessors with different cache sizes are installed.
Faulty or improperly installed memory modules.
Ensure that all memory modules are of the same type and size and that they are properly installed. If the problem persists, see "Troubleshooting System Memory" on page 142.
Wait until the process is complete.
Retry the BIOS update. If problem persists, see "Getting Help" on page 167.
Remove NVRAM_CLR jumper. See Figure 6-1 for jumper location.
Ensure that all microprocessors have the same cache size and that they are properly installed. See "Processors" on page 105.
See "Troubleshooting System Memory" on page 142.
About Your System 33
Table 1-7. System Messages (continued)
Message Causes Corrective Actions
DIMM pairs must be matched in size, speed, and technology. The following DIMM pair is mismatched: DIMM x and DIMM y.
DIMMs must be populated in sequential order beginning with slot 1. The following DIMM is electrically isolated: DIMM x.
DIMMs should be installed in pairs. Pairs must be matched in size, speed, and technology.
Dual-rank DIMM paired with Single-rank DIMM ­The following DIMM/rank has been disabled by BIOS: DIMM x Rank y
Mismatched or unmatched DIMMs installed; faulty or improperly seated memory module(s).
The specified DIMM is inaccessible to the system due to its location. DIMMs must be populated in sequential order, beginning with slot 1.
Mismatched or unmatched DIMMs installed; faulty or improperly seated memory module(s). The system will operate in a degraded mode with reduced ECC protection. Only memory installed in channel 0 will be accessible.
Mismatched DIMMs installed; faulty memory module(s). The system has detected a dual-rank DIMM paired with a single-rank DIMM. The second rank of the dual­rank DIMM will be disabled.
Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See "System Memory" on page 100. If the problem persists, see "Troubleshooting System Memory" on page 142.
Populate 2, 4, or 8 DIMMs sequentially beginning with slot 1. See "System Memory" on page 100.
Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See "System Memory" on page 100. If the problem persists, see "Troubleshooting System Memory" on page 142.
Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See "System Memory" on page 100. If the problem persists, see "Troubleshooting System Memory" on page 142.
34 About Your System
Table 1-7. System Messages (continued)
Message Causes Corrective Actions
Diskette drive n seek failure
Diskette read failure
Diskette subsystem reset failed
Drive not ready Diskette missing from or
Error: Incorrect memory configuration. DIMMs must be installed in pairs of matched memory size, speed, and technology.
Incorrect configuration settings in the System Setup program.
Faulty or improperly installed diskette drive.
Loose tape drive interface cable, or loose power cable.
Faulty or improperly inserted diskette or tape drive.
Faulty or improperly installed diskette or tape drive.
improperly inserted in diskette drive.
Mismatched or unmatched DIMMs installed; faulty or improperly seated memory module(s).
Run the System Setup program to correct the settings. See "Using the System Setup Program" on page 45.
Replace the diskette. If the problem persists, see "Troubleshooting an Optical Drive" on page 143.
Reseat tape drive interface cable, or power cable. If the problem persists, see "Troubleshooting an Optical Drive" on page 143.
Replace the diskette. See "Troubleshooting an Optical Drive" on page 143.
Replace the diskette or tape. If the problem persists, see "Troubleshooting an Optical Drive" on page 143.
Replace the diskette. If the problem persists, see "Troubleshooting an Optical Drive" on page 143.
Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See "System Memory" on page 100. If the problem persists, see "Troubleshooting System Memory" on page 142.
About Your System 35
Table 1-7. System Messages (continued)
Message Causes Corrective Actions
Error: Memory failure detected. Memory size reduced. Replace the faulty DIMM as soon as possible.
!!*** Error: Dell Remote Access Controller initialization failure*** DRAC virtual USB devices may not be available...
FBD training error: The following branch has been disabled: Branch x
Gate A20 failure Faulty keyboard controller;
General failure The operating system is
Invalid NVRAM configuration, Resource Re­allocated
Keyboard Controller failure
Faulty or improperly seated memory module(s).
Dell Remote Access Controller initialization failure
The specified branch (channel pair) contains DIMMs that are incompatible with each other.
faulty system board.
unable to carry out the command.
System detected and corrected a resource conflict.
Faulty keyboard controller; faulty system board
See "Troubleshooting System Memory" on page 142.
Ensure that the Dell Remote Access Controller is properly installed. See "DRAC Card and Cables" on page 93.
Ensure that only Dell­qualified memory is used. Dell recommends purchasing memory upgrade kits directly from www.dell.com or your Dell sales agent to ensure compatibility.
See "Getting Help" on page 167.
This message is usually followed by specific information. Note the information, and take the appropriate action to resolve the problem.
No action is required.
See "Getting Help" on page 167.
36 About Your System
Table 1-7. System Messages (continued)
Message Causes Corrective Actions
Manufacturing mode detected
MEMBIST failure ­The following DIMM/rank has been disabled by BIOS: DIMM x Rank y
Memory address line failure at
address value
, read
expecting
System is in manufacturing mode.
Faulty memory module(s). See "Troubleshooting
Faulty or improperly installed memory modules.
Reboot to take the system out of manufacturing mode.
System Memory" on page 142.
See "Troubleshooting System Memory" on page 142.
value
Memory double word logic failure at
address value
, read
expecting
value
Memory odd/even logic failure at
address, value
read
expecting
value
Memory write/read failure at
address value
, read
expecting
value
Memory tests terminated by keystroke.
POST memory test terminated by pressing the spacebar.
Information only.
About Your System 37
Table 1-7. System Messages (continued)
Message Causes Corrective Actions
No boot device available
No boot sector on hard drive
No timer tick interrupt
Northbound merge error - The following DIMM has been disabled by BIOS: DIMM x
Not a boot diskette
Faulty or missing optical/diskette drive subsystem, hard drive, or hard-drive subsystem, or no boot disk in drive A.
Incorrect configuration settings in System Setup program, or no operating system on hard drive.
Faulty system board. See “"Getting Help" on
The specified DIMM was unable to establish a successful data link with the memory controller.
No operating system on diskette.
Use a bootable diskette, CD, or hard drive. If the problem persists, see "Troubleshooting an Optical Drive" on page 143, "Troubleshooting an Optical Drive" on page 143, and "Troubleshooting a Hard Drive" on page 146. See "Using the System Setup Program" on page 45 for information on setting the order of boot devices.
Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup Program" on page 45. If necessary, install the operating system on your hard drive. See your operating system documentation.
page 167."
See "Troubleshooting System Memory" on page 142.
Use a bootable diskette.
38 About Your System
Table 1-7. System Messages (continued)
Message Causes Corrective Actions
PCIe Degraded Link Width Error: Embedded
nn
Bus#
Expected Link Width is
Actual Link Width is
PCIe Degraded Link Width Error: Slot
Expected Link Width is
Actual Link Width is
PCIe Training Error: Embedded Bus#
PCIe Training Error: Slot
PCI BIOS failed to install
Plug & Play Configuration Error
/Dev#nn/Func
n
n
n
n
nn
/Dev#nn/Funcn
n
Faulty or improperly installed PCIe card in the specified slot.
n
Faulty or improperly
n
installed PCIe card in the specified slot.
Faulty or improperly installed PCIe card in the specified slot.
PCI device BIOS (Option ROM) checksum failure is detected during shadowing.
Loose cables to expansion card(s); faulty or improperly installed expansion card(s).
Error encountered in initializing PCI device; faulty system board.
Reseat the PCIe card in the specified slot number. See "Expansion Cards" on page 88. If the problem persists, see "Getting Help" on page 167.
Reseat the PCIe card in the specified slot number. See "Expansion Cards" on page 88. If the problem persists, see "Getting Help" on page 167.
Reseat the PCIe card in the specified slot number. See "Expansion Cards" on page 88. If the problem persists, see "Getting Help" on page 167.
Reseat the expansion card(s). Ensure that all appropriate cables are securely connected to the expansion card(s). If the problem persists, see "Troubleshooting Expansion Cards" on page 149.
Install the NVRAM_CLR jumper and reboot the system. See Figure 6-1 for jumper location. If the problem persists, see "Troubleshooting Expansion Cards" on page 149.
About Your System 39
Table 1-7. System Messages (continued)
Message Causes Corrective Actions
Read fault
Requested sector not found
Remote configuration update attempt failed
ROM bad checksum = address
Sector not found
Seek error
Seek operation failed
Shutdown failure Shutdown test failure. See "Troubleshooting
The operating system cannot read from the diskette or hard drive, the system could not find a particular sector on the disk, or the requested sector is defective.
System unable to process Remote Configuration request
Expansion card improperly installed or faulty.
Faulty diskette or hard drive.
Replace the diskette. Ensure that the diskette and hard drive cables are properly connected. See "Troubleshooting a USB Device" on page 134, or "Troubleshooting a Hard Drive" on page 146 for the appropriate drive(s) installed in your system.
Retry Remote Configuration.
Reseat the expansion card(s). Ensure that all appropriate cables are securely connected to the expansion card(s). If the problem persists, see "Troubleshooting Expansion Cards" on page 149.
See "Troubleshooting an Optical Drive" on page 143, "Troubleshooting a USB Device" on page 134, or "Troubleshooting a Hard Drive" on page 146 for the appropriate drive(s) installed in your system.
System Memory" on page 142.
40 About Your System
Table 1-7. System Messages (continued)
Message Causes Corrective Actions
The amount of system memory has changed
Time-of-day clock stopped
The following DIMM pair is not compatible with the memory controller: DIMM x and DIMM y
The following DIMMs are not compatible: DIMM x and DIMM y
Time-of-day not set - please run SETUP program
Memory has been added or removed or a memory module may be faulty.
Faulty battery or faulty chip.
The specified DIMM(s) are incompatible with the system.
The specified DIMM(s) are incompatible with the system.
Incorrect Time or Date settings; faulty system battery.
If memory has been added or removed, this message is informative and can be ignored. If memory has not been added or removed, check the SEL to determine if single-bit or multi-bit errors were detected and replace the faulty memory module. See "Troubleshooting System Memory" on page 142.
See "Troubleshooting the System Battery" on page 138.
Ensure that only Dell­qualified memory is used. Dell recommends purchasing memory upgrade kits directly from www.dell.com or your Dell sales agent to ensure compatibility.
Ensure that only ECC FBD1 memory is used. Dell recommends purchasing memory upgrade kits directly from www.dell.com or your Dell sales agent to ensure compatibility.
Check the Time and Date settings. See "Using the System Setup Program" on page 45. If the problem persists, replace the system battery. See "System Battery" on page 110.
About Your System 41
Table 1-7. System Messages (continued)
Message Causes Corrective Actions
Timer chip counter 2 failed
Unsupported CPU combination
Unsupported CPU stepping detected
Utility partition not available
Warning! No micro code update loaded for processor 0
Warning: Embedded RAID firmware is not present.
Warning: Embedded RAID error.
Faulty system board. See "Getting Help" on
page 167.
Microprocessor(s) is not supported by the system.
The <F10> key was pressed during POST, but no utility partition exists on the boot hard drive.
Micro code update failed. Update the BIOS firmware.
Embedded RAID firmware does not respond.
Embedded RAID firmware responds with an error.
Install a supported microprocessor or microprocessor combination. See "Processors" on page 105.
Create a utility partition on the boot hard drive. See the CDs that came with your system.
See "Getting Help" on page 167.
See the RAID controller documentation for information about installing or updating the RAID firmware.
See "Troubleshooting a SAS Controller Daughter Card" on page 147. See the RAID controller documentation for information about installing or updating the RAID firmware.
42 About Your System
Table 1-7. System Messages (continued)
Message Causes Corrective Actions
Warning: The current memory configuration is not optimal. Dell recommends a population of 2, 4, or 8 DIMMs. DIMMs should be populated sequentially starting in slot 1.
Write fault Faulty diskette,
Write fault on selected drive
System has detected a legal but non-optimal population of DIMMs (for example, 1 DIMM, 6 DIMMs, 4 DIMMs in slots 1, 2, 5, and 6, etc.). The system will run with all memory accessible but will experience sub-optimal performance.
optical/diskette drive assembly, hard drive, or hard-drive subsystem.
Populate 2, 4, or 8 DIMMs sequentially beginning with slot 1. See "System Memory" on page 100.
See "Troubleshooting an Optical Drive" on page 143, "Troubleshooting an Optical Drive" on page 143, and "Troubleshooting a Hard Drive" on page 146.
NOTE: For the full name of an abbreviation or acronym used in this table, see the
"Glossary" on page 169.

Warning Messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating
system. For more information, see the documentation that accompanied the operating system or application.
About Your System 43

Diagnostics Messages

When you run system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist in "Getting Help" on page 167, and then follow the instructions in that section for obtaining technical assistance.

Alert Messages

Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.
44 About Your System

Using the System Setup Program

After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference.
You can use the System Setup program to:
Change the system configuration stored in NVRAM after you add, change, or remove hardware
Set or change user-selectable options—for example, the time or date
Enable or disable integrated devices
Correct discrepancies between the installed hardware and configuration settings

Entering the System Setup Program

1
Turn on or restart your system.
2
Press <F2> immediately after you see the following message:
<F2> = System Setup
If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again.
NOTE: To ensure an orderly system shutdown, see the documentation that
accompanied your operating system.

Responding to Error Messages

You can enter the System Setup program by responding to certain error messages. If an error message appears while the system is booting, make a note of the message. Before entering the System Setup program, see "System Messages" on page 32 for an explanation of the message and suggestions for correcting errors.
NOTE: After installing a memory upgrade, it is normal for your system to send a
message the first time you start your system.
Using the System Setup Program 45

Using the System Setup Program

Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program.
Table 2-1. System Setup Program Navigation Keys
Keys Action
Up arrow or <Shift><Tab> Moves to the previous field.
Down arrow or <Tab> Moves to the next field.
Spacebar, <+>, < right arrows
<Esc> Exits the System Setup program and restarts the
<F1> Displays the System Setup program
NOTE: For most of the options, any changes that you make are recorded but do not
take effect until you restart the system.
>, left and
Cycles through the settings in a field. In many fields, you can also type the appropriate value.
system if any changes were made.
's help file.

System Setup Options

Main Screen

When you enter the System Setup program, the main System Setup program screen appears (see Figure 2-1).
46 Using the System Setup Program
Figure 2-1. Main System Setup Program Screen
Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen.
NOTE: The options for the System Setup program change based on the system
configuration.
NOTE: The System Setup program defaults are listed under their respective
options, where applicable.
Table 2-2. System Setup Program Options
Option Description
System Time Resets the time on the system's internal clock.
System Date Resets the date on the system's internal calendar.
Memory Information
Displays information related to installed system, video, and redundant memory, including size, type, and speed.
Using the System Setup Program 47
Table 2-2. System Setup Program Options (continued)
Option Description
CPU Information Displays information related to microprocessors (speed, cache
size, and so on). Enable or disable Hyper-Threading technology by changing the setting of the Logical Processor option. See Table 2-4.
SATA Port X Displays type and capacity of SATA drive attached to Port X.
Boot Sequence Determines the order in which the system searches for boot
devices during system startup. Available options can include the diskette drive, CD drive, hard drives, and network. If you have installed a DRAC, additional options such as virtual floppy and virtual CD-ROM may be present.
NOTE: System boot is not supported from an external device
attached to a SAS or SCSI adapter. See support.dell.com for the latest support information about booting from external devices
USB Flash Drive Ty p e (Auto default)
Boot Sequence Retry (Disabled default)
Integrated Devices See Table 2-5.
PCI IRQ Assignment
Serial Communication
Embedded Server Management
System Security Displays a screen to configure the system password and setup
Determines the emulation type for a USB flash drive. Hard disk allows the USB flash drive to act as a hard drive. Floppy allows the USB flash drive to act as a removal diskette drive. Auto automatically chooses an emulation type.
Enables or disables the Boot Sequence Retry feature. Enabled allows the system to re-attempt the Boot Sequence after a 30-second timeout if the last boot attempt failed.
Displays a screen to change the IRQ assigned to each of the integrated devices on the PCI bus, and any installed expansion cards that require an IRQ.
Displays a screen to configure serial communication, external serial connector, fail-safe baud rate, remote terminal type, and redirection after boot.
Displays a screen to configure the front-panel LCD options and to set a user-defined LCD string.
password features. See Table 2-7. For further information, see "Using the System Password" on page 56 and "Using the Setup Password" on page 59.
48 Using the System Setup Program
Table 2-2. System Setup Program Options (continued)
Option Description
Keyboard NumLock (On default)
Report Keyboard Errors (Report default)
Asset Tag Displays the customer-programmable asset tag number for the
Determines whether your system starts up with the NumLock mode activated on 101- or 102-key keyboards (does not apply to 84-key keyboards).
Enables or disables reporting of keyboard errors during the POST. Select Report for host systems that have keyboards attached. Select Do Not Report to suppress all error messages relating to the keyboard or keyboard controller during POST. This setting does not affect the operation of the keyboard itself if a keyboard is attached to the system.
system if an asset tag number has been assigned.

Memory Information Screen

Table 2-3 lists the descriptions for the information fields that appear on the Memory Information screen.
Table 2-3. Memory Information Screen
Option Description
System Memory Size Displays the amount of system memory.
System Memory Type Displays the type of system memory.
System Memory Speed Displays the system memory speed.
Video Memory Displays the amount of video memory.
System Memory Testing Specifies whether system memory tests are run at system
boot. Options are Enabled and Disabled.
Redundant Memory (Disabled default)
Enables or disables the redundant memory feature. When set to Spare Mode, the first rank of memory on each DIMM is reserved for memory sparing. See "Memory Sparing Support" on page 101. Redundant memory feature is disabled if the Node Interleaving field is enabled.
Using the System Setup Program 49
Table 2-3. Memory Information Screen (continued)
Option Description
Snoop Filter (Disabled default)
Low Power Mode (Disabled default)
Enables or disables the snoop filter option.
Enables or disables the low power mode of the memory. When set to Disabled, the memory runs at full speed. When set to Enabled, the memory runs at a reduced speed to conserve energy.
NOTE: On some systems and memory combinations,
changing the value from Enabled to Disabled requires a cold reboot.

CPU Information Screen

Table 2-4 lists the options and descriptions for the information fields that appear on the CPU Information screen.
Table 2-4. CPU Information Screen
Option Description
Bus Speed Displays the bus speed of the processors.
Logical Processor (Enabled default)
Adjacent Cache Line Prefetch (Enabled default)
Virtualization Technology
(Disabled default)
Hardware Prefetcher (Enabled default)
Displays when the processors support HyperThreading. Enabled permits all logical processors to be used by the operating system. Only the first logical processor of each processor installed in the system is used by the operating system if Disabled is selected.
Enables or disables optimal use of sequential memory access. Disable this option for applications that require high use of random memory access.
Displays when the processor(s) support Virtualization Technology. Enabled permits virtualization software to utilize Virtualization Technology functions incorporated in the processor design. This feature can only be used by software that supports Virtualization Technology.
Enables or disables the hardware prefetcher.
50 Using the System Setup Program
Table 2-4. CPU Information Screen (continued)
Option Description
Demand-Based Power Management (Enabled default)
Processor X ID Displays the family and model number of each processor.
Enables or disables demand-based power management. When enabled, the CPU Performance State tables will be reported to the operating system; when disabled, the CPU Performance State tables will not be reported to the operating system. If any of the CPUs do not support demand-based power management, the field will become read-only, and automatically set to Disabled.
A submenu displays processor core speed, amount of level 2 cache, and number of cores.

Integrated Devices Screen

Table 2-5 lists the options and descriptions for the information fields that appear on the Integrated Devices screen.
Table 2-5. Integrated Devices Screen Options
Option Description
Integrated SAS Controller (Enabled default)
Embedded SATA (Off default)
IDE CD-ROM Controller (Auto default)
User Accessible USB Ports (All Ports On default)
Internal USB Port (On default)
Enables or disables the integrated SAS controller.
Allows the integrated SATA controller to be set to Off or ATA Mode.
Enables the integrated IDE controller. When set to Auto, each channel of the integrated IDE controller is enabled if IDE devices are attached to the channel and the external IDE controller is not detected.
NOTE: This CD-ROM option will not appear on this menu screen if
your system does not include this optional device.
Enables or disables the system’s user accessible USB ports. Options are All Ports On, Only Back Ports On, and All Ports Off.
Enables or disables the system’s internal USB port. This option is active only when User Accessible USB ports is set to All Ports On.
Using the System Setup Program 51
Table 2-5. Integrated Devices Screen Options (continued)
Option Description
Embedded Gb NIC1 (Enabled with PXE default)
MAC Address Displays the MAC address for the integrated 10/100/1000 NIC.
TOE Capability Displays the TCP/IP offload engine (TOE) feature status of the
Embedded Gb NIC2 (Enabled with PXE default)
MAC Address Displays the MAC address for the integrated 10/100/1000 NIC.
TOE Capability Displays the TCP/IP offload engine (TOE) feature status of the
Diskette Controller (Auto default)
OS Watchdog Timer (Disabled default)
I/OAT DMA Engine (Disable default)
System Interrupts Assignment (Standard default)
Enables or disables the system's integrated NIC. Options are Enabled without PXE, Enabled with PXE, and Disabled. PXE support allows the system to boot from the network. Changes take effect after the system reboots.
This field does not have user-selectable settings.
onboard NIC.
Enables or disables the system's integrated NIC. Options are Enabled without PXE, Enabled with PXE, and Disabled. PXE support allows the system to boot from the network. Changes take effect after the system reboots.
This field does not have user-selectable settings.
onboard NIC.
Enables or disables the system's diskette drive controller. When Auto is selected, the system turns off the controller when necessary to accommodate a controller card installed in an expansion slot. You can also configure the drive as Read-Only, or Off. When using the Read-Only setting, the drive cannot be used to write to a disk.
NOTE: This feature is usable only with operating systems that
support WDAT implementations of the Advanced Configuration and Power Interface (ACPI) 3.0b specification.
Sets a timer that monitors the operating system for activity and aids in recovery if the system stops responding. When this field is set to Enabled, the operating system is allowed to initialize the timer. When set to Disabled, the timer is not initialized.
Enables or disables the I/O Acceleration Technology (I/OAT) option. This feature should be enabled only if the hardware and software support I/OAT.
Controls the interrupt assignment of PCI devices in the system. Distributed swizzles the interrupt routing to minimize IRQ sharing.
52 Using the System Setup Program

Serial Communication Screen

Table 2-6 lists the options and descriptions for the information fields that appear on the Serial Communication screen.
Table 2-6. Serial Communication Screen Options
Option Description
Serial Communication (Off default)
Failsafe Baud Rate (57600 default)
Remote Terminal Type (VT 100/VT 220 default)
Redirection After Boot (Enabled default)
Options are On with Console Redirection via COM2, and Off.
Displays the failsafe baud rate used for console redirection when the baud rate cannot be negotiated automatically with the remote terminal. This rate should not be adjusted.
Select either VT 100/VT 220 or ANSI.
Enables or disables BIOS console redirection after your system boots to the operating system.

System Security Screen

Table 2-7 lists the options and descriptions for the information fields that appear on the System Security screen.
Table 2-7. System Security Screen Options
Option Description
System Password Displays the current status of your system's password security
feature and allows you to assign and verify a new system password.
NOTE: See "Using the System Password" on page 56 for
instructions on assigning a system password and using or changing an existing system password.
Setup Password Restricts access to the System Setup program in the same way
that you restrict access to your system using the system password feature.
NOTE: See "Using the Setup Password" on page 59 for
instructions on assigning a setup password and using or changing an existing setup password.
Using the System Setup Program 53
Table 2-7. System Security Screen Options (continued)
Option Description
Password Status Setting the Setup Password option to Enabled prevents the
system password from being changed or disabled at system start-up.
To lock the system password, assign a setup password in the Setup Password option and then change the Password Status option to Locked. In this state, you cannot change the system password using the System Password option and cannot be disabled at system start-up by pressing <Ctrl><Enter>.
To unlock the system password, enter the setup password in the Setup Password field and then change the Password Status option to Unlocked. In this state, you can disable the system password at system start-up by pressing <Ctrl><Enter> and then change the password using the System Password option.
TPM Security (Off default)
TPM Activation Changes the operational state of the TPM.
Sets the reporting of the Trusted Platform Module (TPM) in the system.
When set to Off (default), presence of the TPM is not reported to the operating system.
When set to On with Pre-boot Measurements, the system reports the TPM to the operating system and stores the pre-boot measurements (compliant with Trusted Computing Group standards) to the TPM during POST.
When set to On without Pre-boot Measurements, the system reports the TPM to the operating system and bypasses pre-boot measurements.
When set to Activate, the TPM is enabled and activated at default settings.
When set to Deactivate, the TPM is disabled and deactivated.
The No Change state initiates no action. The operational state of the TPM remains unchanged (all user settings for the TPM are preserved).
NOTE: This field is read-only when TPM Security is set to Off.
54 Using the System Setup Program
Table 2-7. System Security Screen Options (continued)
Option Description
TPM Clear (No default)
NOTICE: Clearing the TPM will cause loss of all encryption
keys in the TPM. This will prevent booting to the operating system and result in loss of data if the encryption keys cannot be restored. Be sure to back up the TPM keys prior to enabling this option.
When set to Ye s, all the contents of the TPM are cleared.
NOTE: This field is read-only when TPM Security is set to Off.
Power Button (Enabled default)
Turns system’s power off and on.
• If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system can perform an orderly shutdown before power is turned off.
• If the system is not running an ACPI-compliant operating system, power is turned off immediately after the power button is pressed.
The button is enabled in the System Setup program. When disabled, the button can only turn on system power.
NOTE: You can still turn on the system by using the power button,
even if the Power Button option is set to Disabled.
NMI Button (Disabled default)
AC Power Recovery (Last default)
NOTICE: Use the NMI button only if directed to do so by
qualified support personnel or by the operating system's documentation. Pressing this button halts the operating system and displays a diagnostic screen.
Sets the NMI feature On or Off.
Determines how the system reacts when power is restored to the system. If system is set to Last, the system returns to the last power state. On turns on the system after power is restored. When set to Off, the system remains off after power is restored.
Using the System Setup Program 55

Exit Screen

After you press <Esc> to exit the System Setup program, the Exit screen displays the following options:
Save Changes and Exit
Discard Changes and Exit
Return to Setup

System and Setup Password Features

NOTICE: The password features provide a basic level of security for the data on
your system. If your data requires more security, use additional forms of protection, such as data encryption programs.
NOTICE: Anyone can access the data stored on your system if you leave the
system running and unattended without having a system password assigned or if you leave your system unlocked so that someone can disable the password by changing a jumper setting.
Your system is shipped to you without the system password feature enabled. If system security is a concern, operate your system only with system password protection.
To change or delete an existing password, you must know the password (see "Deleting or Changing an Existing System Password" on page 59). If you forget your password, you cannot operate your system or change settings in the System Setup program until a trained service technician changes the password jumper setting to disable the passwords, and erases the existing passwords. This procedure is described in "Disabling a Forgotten Password" on page 164.

Using the System Password

After a system password is assigned, only those who know the password have full use of the system. When the System Password option is set to Enabled, the system prompts you for the system password after the system starts.
56 Using the System Setup Program
Assigning a System Password
Before you assign a system password, enter the System Setup program and check the System Password option.
When a system password is assigned, the setting shown for the System
Password option is Enabled. If the setting shown for the Password Status is Unlocked, you can change the system password. If the Password Status
option is Locked, you cannot change the system password. When the system password feature is disabled by a jumper setting, the system password is Disabled, and you cannot change or enter a new system password.
When a system password is not assigned and the password jumper on the system board is in the enabled (default) position, the setting shown for the
System Password option is Not Enabled and the Password Status field is Unlocked. To assign a system password:
1
Verify that the
2
Highlight the
3
Type your new system password.
Password Status
System Password
option is set to
Unlocked
.
option and press <Enter>.
You can use up to 32 characters in your password.
As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.
The password assignment is not case-sensitive. However, certain key combinations are not valid. If you enter one of these combinations, the system beeps. To erase a character when entering your password, press <Backspace> or the left-arrow key.
NOTE: To escape from the field without assigning a system password, press
<Enter> to move to another field, or press <Esc> at any time prior to completing step 5.
4
Press <Enter>.
5
To confirm your password, type it a second time and press <Enter>.
The setting shown for the
System Password
changes to
Enabled
. Exit the
System Setup program and begin using your system.
6
Either reboot your system now for your password protection to take effect or continue working.
NOTE: Password protection does not take effect until you reboot the system.
Using the System Setup Program 57
Using Your System Password to Secure Your System
NOTE: If you have assigned a setup password (see "Using the Setup Password" on
page 59), the system accepts your setup password as an alternate system password.
When the Password Status option is set to Unlocked, you have the option to leave the password security enabled or to disable the password security.
To leave the password security enabled:
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
1
2
Type your password and press <Enter>.
To disable the password security:
Turn on or reboot your system by pressing <Ctrl><Alt><Del>.
1
2
Type your password and press <Ctrl><Enter>.
When the Password Status option is set to Locked whenever you turn on your system or reboot your system by pressing <Ctrl><Alt><Del>, type your password and press <Enter> at the prompt.
After you type the correct system password and press <Enter>, your system operates as usual.
If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an error message showing the number of unsuccessful attempts and that the system has halted and will shut down. This message can alert you to an unauthorized person attempting to use your system.
Even after you shut down and restart the system, the error message continues to be displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the
System Password and Setup Password options to further protect your system from
unauthorized changes.
58 Using the System Setup Program
Deleting or Changing an Existing System Password
1
When prompted, press <Ctrl><Enter> to disable the existing system password.
If you are asked to enter your setup password, contact your network administrator.
2
Enter the System Setup program by pressing <F2> during POST.
3
Select the option is set to
4
When prompted, type the system password.
5
Confirm that
Not Enabled
If password has been deleted. If
Password
System Security
Unlocked
Not Enabled
is displayed for the
screen field to verify that the
.
is displayed for the
System Password
System Password
Enabled
is displayed for the
Password Status
option.
option, the system
System
option, press the <Alt><b> key combination to restart the
system, and then repeat steps 2 through 5.

Using the Setup Password

Assigning a Setup Password
You can assign (or change) a setup password only when the Setup Password option is set to Not Enabled. To assign a setup password, highlight the Setup Password option and press the <+> or <–> key. The system prompts you to enter and verify the password. If a character is illegal for password use, the system beeps.
NOTE: The setup password can be the same as the system password. If the two
passwords are different, the setup password can be used as an alternate system password. However, the system password cannot be used in place of the setup password.
You can use up to 32 characters in your password.
As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.
The password assignment is not case-sensitive. However, certain key combinations are not valid. If you enter one of these combinations, the system beeps. To erase a character when entering your password, press <Backspace> or the left-arrow key.
Using the System Setup Program 59
After you verify the password, the Setup Password setting changes to Enabled. The next time you enter the System Setup program, the system
prompts you for the setup password.
A change to the Setup Password option becomes effective immediately (restarting the system is not required).
Operating With a Setup Password Enabled
If Setup Password is set to Enabled, you must enter the correct setup password before you can modify most of the System Setup options. When you start the System Setup program, the program prompts you to enter a password.
If you do not enter the correct password in three attempts, the system lets you view, but not modify, the System Setup screens—with the following exception: If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password (however, you cannot disable or change an existing system password).
NOTE: You can use the Password Status option in conjunction with the Setup
Password option to protect the system password from unauthorized changes.
Deleting or Changing an Existing Setup Password
1
Enter the System Setup program and select the
2
Highlight the password window, and press <Enter> twice to clear the existing setup password.
The setting changes to
Setup Password
Not Enabled
option, press <Enter> to access the setup
.
System Security
option.
3
If you want to assign a new setup password, perform the steps in "Assigning a Setup Password" on page 59.

Disabling a Forgotten Password

See "Disabling a Forgotten Password" on page 164.
60 Using the System Setup Program

Baseboard Management Controller Configuration

The Baseboard Management Controller (BMC) enables configuring, monitoring, and recovery of systems remotely. BMC provides the following features:
Uses the system’s integrated NIC
Fault logging and SNMP alerting
Access to system event log and sensor status
Control of system functions including power on and off
Support is independent of the system’s power or operating state
Provides text console redirection for system setup, text-based utilities, and operating system consoles
NOTE: To remotely access the BMC through the integrated NIC, you must connect
the network connection to integrated NIC1.
For additional information on using BMC, see the documentation for the BMC and systems management applications.

Entering the BMC Setup Module

1
Turn on or restart your system.
2
Press <
If your operating system begins to load before you press < allow the system to finish booting, and then restart your system and try again.
Ctrl-E
> when prompted after POST.
Crtl-E
>,

BMC Setup Module Options

For information about the BMC Setup Module options and how to configure the emergency management port (EMP), see the BMC User’s Guide.
Using the System Setup Program 61
62 Using the System Setup Program

Installing System Components

This section describes how to install the following system components:
Hard drives
Power supplies
System fans
Cooling shroud
Fan brackets
Cable routing
SAS controller daughter card
•Expansion cards
Expansion card cage
DRAC card and cables
Optical drive and cables
System memory
Processors
System battery
Expansion-card riser boards
Sideplane board
SAS Backplane board
Control panel assembly
System board

Recommended Tools

You may need the following items to perform the procedures in this section:
Key to the system keylock
#1 and #2 Phillips screwdrivers
T-10 Torx driver
Wrist grounding strap
Installing System Components 63

Inside the System

5
3
2
11
12
13
4
8
9
1
7
6
10
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
In Figure 3-1, the bezel and system cover are removed to provide an interior view of the system.
Figure 3-1. Inside the System
64 Installing System Components
1 SAS controller daughter card 2 sideplane
3 power supply bay 4 power supplies (2)
5 left riser 6 central riser
7 memory modules (8) 8 heatsinks and microprocessors (2)
9 hot-pluggable fans (4) 10 SAS backplane
11 slimline optical drive 12 SATA hard drives (up to 4, depending on
configuration)
13 control panel
The system board holds the system's control circuitry and other electronic components. Several hardware options, such as the microprocessors and memory, are installed directly on the system board. The expansion-card cage containing the left riser accommodates up to two full-length PCIe expansion cards, while the central riser accommodates one half-length PCIe expansion card.
The system provides space for an optical drive. The optical drive connects to the controllers on the system board through the sideplane board. For more information, see "Optical Drive and Cable" on page 96.
The hard-drive bays provide space for up to four 3.5-inch SATA hard drives. The hard drives connect to a SAS controller card through the SAS backplane board. For more information, see "Hard Drives" on page 68 and "SAS Controller Daughter Card" on page 85.
During an installation or troubleshooting procedure, you may be required to change a jumper setting. For more information, see "System Board Jumpers" on page 157.

Front Bezel

A lock on the bezel restricts access to the power button, optical drive, and hard drive(s). A control panel LCD located on the front panel and accessible through the front bezel displays the system’s status.

Removing the Front Bezel

1
Using the system key, unlock the bezel.
2
Press the tab at the left end of the bezel.
Installing System Components 65
3
2
1
Rotate the left end of the bezel away from the system to release the right end of the bezel.
4
Pull the bezel away from the system. See Figure 3-2.
Figure 3-2. Removing the Front Bezel
1 bezel lock 2 control panel LCD

Replacing the Front Bezel

To replace the front bezel, perform the above steps in reverse.

Opening and Closing the System

CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
66 Installing System Components

Opening the System

To upgrade or troubleshoot the system, remove the system cover to gain access to internal components.
1
Unless you are installing a hot-plug component such as a cooling fan or power supply, turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.
2
To remove the system cover, turn the latch release lock counter-clockwise to the unlocked position. See Figure 3-3.
3
Lift up on the latch on top of the system. See Figure 3-3.
4
Grasp the cover on both sides and carefully lift the cover away from the system.

Closing the System

1
Lift up the latch on the cover.
2
Place the cover on top of the system and offset the cover slightly back so that it clears the chassis J hooks and lays flush on the system chassis. See Figure 3-3.
3
Push down the latch to lever the cover into the closed position.
4
Rotate the latch release lock in a clockwise direction to secure the cover.
Installing System Components 67
Figure 3-3. Removing the Cover
1
3
2
1 latch 2 latch release lock
3 alignment J hooks

Hard Drives

This subsection describes how to install and configure SATA hard drives in the system's internal hard-drive bays. Your system features up to four SATA
3.5-inch hard drives. All drives connect to the system board through the SAS backplane board. See "SAS Backplane Board Connectors" on page 161 for information on these backplane options.
NOTE: Depending on the hard drive configuration you ordered, your hard drive(s)
may come with a drive interposer that allows your SATA drive to attach to the SAS connector on the backplane.
68 Installing System Components

Before You Begin

Hard drives are supplied in special hot-pluggable drive carriers that fit in the hard-drive bays. Depending on your configuration, you received one of the following two drive carrier types:
SATA drive carrier — Usable only with a SATA hard drive.
SATAu drive carrier — Usable with either a SAS hard drive or a SATA hard drive with a universal interposer card. The interposer card provides enhanced functionality that makes the SATA hard drive usable in some storage systems.
NOTICE: Before attempting to remove or install a drive while the system is running,
see the documentation for the SAS controller daughter card to ensure that the host adapter is configured correctly to support hot-plug drive removal and insertion.
NOTE: It is recommended that you use only drives that have been tested and
approved for use with the SAS backplane board.
You may need to use different programs than those provided with the operating system to partition and format SATA hard drives.
NOTICE: Do not turn off or reboot your system while the drive is being formatted.
Doing so can cause a drive failure.
When you format a high-capacity hard drive, allow enough time for the formatting to be completed. Long format times for these drives are normal.

Removing a Drive Blank

NOTICE: To maintain proper system cooling, all empty hard-drive bays must have
drive blanks installed. If you remove a hard-drive carrier from the system and do not reinstall it, you must replace the carrier with a drive blank.
For 3.5-inch hard drive configurations:
1
Remove the front bezel, if attached. See "Removing the Front Bezel" on page 65.
2
Insert your finger under the shrouded end of the blank and press in on the latch to eject the blank outward from the bay.
3
Pull the ends of the blank outward until the blank is free.
Installing System Components 69

Installing a Drive Blank

The drive blank is keyed to ensure correct insertion into the drive bay. To install a 3.5-inch drive blank, insert and rotate in the keyed side of the blank into the drive bay and press evenly on the other end of the blank until it is fully inserted and latched.

Removing a Hot-Plug Hard Drive

1 Remove the front bezel, if attached. See
page 65
2
From the RAID management software, prepare the drive for removal a
.
wait until the hard-drive indicators on the drive carrier signal that the drive can be removed safely.
See your SAS controller documentation for
information about hot-plug drive removal.
If the drive has been online, the green the drive is powered down. When both drive indicators are off, the drive is ready for removal.
"Removing the Front Bezel" on
activity/
fault indicator will flash as
nd
3 Open the drive carrier release handle to release the drive. See
4
Slide the hard drive out until it is free of the drive bay.
5
If you do not replace the hard drive, insert a drive blank in the vacated drive bay. See "Installing a Drive Blank" on page 70.
NOTICE: To maintain proper system cooling, all empty hard-drive bays must have
drive blanks installed.

Installing a Hot-Plug Hard Drive

NOTICE: When installing a hard drive, ensure that the adjacent drives are fully
installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier's shield spring and make it unusable.
NOTICE: Not all operating systems support hot-plug drive installation. See the
documentation supplied with your operating system.
1 Remove the front bezel, if attached. See
page 65
2
If a drive blank is present in the bay, remove it. See "Removing a Drive
.
Blank" on page 69.
70 Installing System Components
"Removing the Front Bezel" on
Figure 3-4
.
3
3
1
2
Install the hot-plug hard drive.
a
Open the handle on the hard-drive carrier.
Figure 3-4. Installing a Hot-Plug Hard Drive
1 hard drive 2 drive carrier
3 drive carrier release handle
b
Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane.
c
Close the handle to lock the drive in place.
4 Replace the front bezel, if it was removed in
Installing System Components 71
step 1.

Replacing a Hard-Drive Carrier

Removing a Hard Drive From a Hard-Drive Carrier

1
If you are removing a SATA hard drive from a SATAu drive carrier, remove the interposer card:
a
Viewing the hard drive carrier from the rear, locate the release lever on the left end of the interposer card.
b
Push the lever away from the carrier rail to release the left end of the card.
c
Rotate the left end away from the hard drive to release the connector.
d
Pull the right end of the interposer card clear of the slots in the carrier rail.
2
Remove the four screws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier.

Installing a SATA Hard Drive Into a SATA Drive Carrier

NOTE: SATA hard drives that connect directly to the SAS backplane must be
installed in SATA drive carriers (labeled "SATA").
1
Insert the SATA hard drive into the hard-drive carrier with the connector end of the drive at the rear. See Figure 3-5.
2 Align the screw holes on the hard drive with the holes on the hard-drive
carrier. See
3 Attach the four screws to secure the hard drive to the hard-drive carrier.
Figure 3-5
See
Figure 3-5
.
.
72 Installing System Components
Figure 3-5. Installing a SATA Hard Drive Into a SATA Drive Carrier
1
3
2
1 screws (4) 2 SATA drive carrier
3 SATA hard drive

Installing a SATA Hard Drive and Interposer Card Into a SATAu Hard-Drive Carrier

NOTE: When you install a SATA hard drive into a SATAu drive carrier, you must
install an interposer card onto the back of the hard drive. The SATAu drive carrier is labeled "SATAu" and also has marks indicating the SAS and SATA mounting screws.
1 Insert the SATA hard drive into the SATAu hard-drive carrier with the
connector end of the drive at the rear. See
Figure 3-6
Installing System Components 73
.
2 Viewing the assembly as shown in
Figure 3-6, a
lign the bottom rear screw hole on the hard drive with the hole labeled "SATAu" on the hard drive carrier.
When aligned correctly, the rear of the interposer will be flush with the rear of the hard-drive carrier.
3 Attach the four screws to secure the hard drive to the hard-drive carrier.
See
Figure 3-6.
4
Attach the interposer card to the rear of the SATA hard drive:
a
Angle the top of the interposer card into the inside top carrier rail so that the tabs on the interposer card bracket attach to the slots on the inside of the carrier rail.
b
Rotate the bottom end of the card toward the hard drive to seat the connector.
c
Push the bottom end of the card to the hard drive until the latch on
See
Figure 3-6.
See
Figure 3-6.
the card bracket clicks into place.
74 Installing System Components
Figure 3-6. Installing a SATA Hard Drive and Interposer Card Into a SATAu Drive Carrier
SATAu SAS
1
4
5
3
2
1 screws (4) 2 SATAu drive carrier
3 interposer card (SATA only) 4 SATA hard-drive
5 hole labels
Installing System Components 75

Power Supplies

Your system supports one or two power supplies rated at an output of 750 W. If only one power supply is installed, it must be installed in the left power supply bay (1). If two power supplies are installed, the second power supply serves as a redundant, hot-plug power source.
NOTICE: To ensure proper system cooling, the power supply blank must be
installed on the unoccupied power supply bay in a non-redundant configuration. See "Installing the Power Supply Blank" on page 78.

Removing a Power Supply

NOTICE: The system requires one power supply for the system to operate normally.
The system is in the redundant mode when two power supplies are installed and both power supplies are connected to an AC power source. Remove and replace only one power supply at a time in a system that is powered on. Operating the system with only one power supply installed and without a power supply blank installed for extended periods of time can cause the system to overheat.
NOTICE: If only one power supply is installed, it must be installed in the left power
supply bay (1).
NOTICE: If you connect the system to a power source in the range of 120 to 220
VAC, and if two power supplies are installed, the second power supply serves as a redundant, hot-plug power source.
NOTE: On your rack system, you may have to unlatch and lift the cable
management arm if it interferes with power supply removal. For information about the cable management arm, see the system’s Rack Installation Guide.
1
If your system has a single power supply, turn off the system and all attached peripherals. For a redundant system, you can leave the system running and proceed to the next step.
2
Disconnect the power cable from the power source.
3
Disconnect the power cable from the power supply and remove the cable from the cable retention bracket.
4
Release the locking tab on the left side of the power supply by pressing in toward the right, and rotate the power-supply handle up until the power supply is released from the chassis. See Figure 3-7.
5
Pull the power supply straight out to clear the chassis.
76 Installing System Components
Figure 3-7. Removing and Installing a Power Supply
1
3
2
1 locking tab 2 cable retention bracket
3 power-supply handle

Replacing a Power Supply

1
With the power-supply handle in the extended position, slide the new power supply into the chassis. See Figure 3-7.
2
Rotate the handle down until it is completely flush with the power-supply faceplate and the orange snap engages. See Figure 3-7.
3
Insert the power cable through the cable retention bracket, connect the power cable to the power supply, and plug the cable into a power outlet.
NOTE: After installing a new power supply, allow several seconds for the system to
recognize the power supply and determine whether it is working properly. The power supply status indicator will turn green to signify that the power supply is functioning properly. See Figure 1-4.
Installing System Components 77

Removing the Power Supply Blank

Using a Phillips screwdriver, remove the screw on the left side of the blank, rotate the blank slightly to clear the bay, and remove from the chassis.
NOTICE: To ensure proper system cooling, the power supply blank must be
installed on the unoccupied power supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second power supply.

Installing the Power Supply Blank

To install the power supply blank, insert the tab on the right edge of the blank into the slot in the power supply bay wall. Rotate the blank into the power supply bay and secure with the Phillips screw.

System Fans

The system includes four hot-pluggable cooling fans.

Removing a System Fan

CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
NOTICE: The system fans are hot-pluggable. To maintain proper cooling while the
system is on, replace only one fan at a time.
1
Open the system. See "Opening the System" on page 67.
CAUTION: Use caution when handling the fan until the fan blades stop spinning.
2
Raise the fan handle and pull the fan straight up from the fan cage to clear the chassis. See Figure 3-8.
78 Installing System Components
Figure 3-8. Removing and Installing a Cooling Fan
2
3
1
1 fan bracket 2 fan handle
3fan

Replacing a Cooling Fan

1
Ensure that the fan handle is upright and lower the fan into its fan cage until the fan is fully seated. Then lower the fan handle until it snaps into place. See Figure 3-8.
2
Close the system. See "Closing the System" on page 67.
Installing System Components 79

Cooling Shroud

1
3
4
2
5
The cooling shroud produces and directs airflow over the system memory modules.
CAUTION: The DIMMs are hot to the touch for some time after the system has
been powered down. Allow the DIMMs to cool before handling them.
NOTICE: Never operate your system with the memory cooling shroud removed.
Overheating of the system can develop quickly resulting in a shutdown of the system and the loss of data.

Removing the Cooling Shroud

1
The cooling shroud is secured with a latch at the end of the shroud. Release the latch by pulling it towards the outside wall of the chassis. See Figure 3-9.
2
Rotate the shroud upward and toward the front of the system on its hinges, and then lift the shroud out of the system.
Figure 3-9. Removing and Installing the Cooling Shroud
1 shroud pivots (2) 2 cooling shroud
3 release latch 4 shroud hinges (2)
5 fan bracket
80 Installing System Components

Installing the Cooling Shroud

1
Align the hinges on the shroud pivots located on either end of the fan bracket. See Figure 3-9.
2
Slowly lower the shroud straight down into the system until the fan connector engages and the latches snap into place.

Fan Brackets

Removing the Fan Bracket

CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 67.
3
Remove the cooling shroud. See "Removing the Cooling Shroud" on page 80.
4
Remove the SAS controller daughter card. See "Removing a SAS Controller Daughter Card" on page 87
5
Remove the fans from the fan bracket. See "Removing a System Fan" on page 78.
6
Remove the fan bracket from the system:
a
Press down on the release latch on the left side of the fan bracket. See Figure 3-10.
If the bracket does not disengage completely, push down slightly on the bracket when releasing the latch.
b
Rotate the left side of the bracket upward, releasing the plastic clip from its slot in the system board tray.
c
Draw the bracket out of the system.
Installing System Components 81
Figure 3-10. Removing and Installing the Fan Bracket
1
5
3
2
4
1 release latch 2 fan bracket
3 plastic clip 4 fan bracket slot in power supply cage
5 tabs (2)

Replacing the Fan Bracket

1
Insert the two tabs on the right side of the fan bracket into the two slots on the system board tray.
2
Gently rotate the left end of the fan bracket downward into the system until the release latch and plastic clip fully engage.
3
Reinstall the SAS controller daughter card. See "Installing a SAS Controller Daughter Card" on page 85.
4
Replace the fans in the fan bracket. See "Replacing a Cooling Fan" on page 79.
5
Close the system. See "Closing the System" on page 67.
6
Reconnect the system to the electrical outlet and turn on the system and attached peripherals.
82 Installing System Components

Cable Routing

Cables that extend through the system front-to-back are routed along a cable path within the interior right wall of the system chassis. The cables are secured by a cable retention bracket that attaches to the inner wall.

Removing the Cable Retention Bracket

1
Remove the cooling shroud. See "Removing the Cooling Shroud."
2
Remove the cooling fan bracket. See "Removing the Fan Bracket."
3
Press outward on the blue release latch on the cable retention bracket and slide the bracket back until the tabs at the bottom of the bracket clear the chassis. See Figure 3-11.
4
Lift the cable retention bracket off the chassis wall.
Installing System Components 83
Figure 3-11. Removing and Installing the Cable Retention Bracket
2
4
1
6
5
3
1 cable retention bracket 2 release latch
3 hooks (3) 4 right chassis wall
5 chassis slots (6) 6 tab (3)

Installing the Cable Retention Bracket

1
Insert the hooks and tabs of the cable retention bracket into the slots in the chassis wall and slide the bracket back until the latch engages.
2
Install the cooling fan bracket. See "Replacing the Fan Bracket."
3
Install the cooling shroud. See "Installing the Cooling Shroud."
84 Installing System Components

SAS Controller Daughter Card

Your system includes a dedicated slot on the sideplane for a SAS controller daughter card. The SAS controller daughter card provides the SAS storage subsystem for your system’s internal hard drives. The SAS controller daughter card is shown in Figure 3-12.

Installing a SAS Controller Daughter Card

1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 67.
3
Disconnect the control panel cable from the sideplane board. See "Removing the Control Panel Assembly" on page 122.
4
Hold the SAS daughter card by its edges with the card connector facing the sideplane board.
5
Aligning the chassis slots on the SAS daughter card tray with the corresponding hooks on the chassis, insert the card connector into the SAS daughter card connector on the sideplane board. See Figure 3-12.
Ensure that the card is aligned with the mid-section standoff on the SAS controller daughter card and fully seat the card in the sideplane board.
Installing System Components 85
Figure 3-12. Installing a SAS Controller Daughter Card
1
2
4
3
5
6
1 SAS controller daughter card 2 SAS controller daughter card slot
3 release tab 4 SAS connectors 0 and 1 out to
backplane SAS_A and SAS_B connectors
5 chassis slots (2) 6 SAS controller daughter card tray
6
Attach any cables from the SAS controller daughter card to the backplane, refer to Figure 3-13 for the cabling guidelines for your system’s card and backplane configuration.
86 Installing System Components

SAS Controller Daughter Card Cabling Guidelines

2
5
4
1
3
Figure 3-13. SAS Controller Daughter Card Cabling With 3.5-inch x4 Backplane
1 SAS controller 0 2 SAS controller daughter card
3 SAS controller 1 4 SAS backplane A
5 3.5-inch x4 backplane

Removing a SAS Controller Daughter Card

1
Disconnect the control panel cable. See "Removing the Control Panel Assembly" on page 122
2
Disconnect any SAS cables from the card.
3
Gently press down on the release tab while sliding the SAS controller daughter card in its tray away from the sideplane connector, freeing the chassis slots on the tray from the chassis hooks, and lifting the card from the system. See Figure 3-12.

Configuring the Boot Device

NOTE: System boot is not supported from an external device attached to a SAS or
SCSI adapter. See support.dell.com for the latest support information about booting from external devices.
Installing System Components 87
If you plan to boot the system from a hard drive, the drive must be attached to the primary (or boot) controller. The device that the system boots from is determined by the boot order specified in the System Setup program
.
The System Setup program provides options that the system uses to scan for installed boot devices. See "Using the System Setup Program" on page 45 for information about the System Setup program.

Expansion Cards

The system is available with a PCI Express (PCIe) left riser board option. The PCIe left riser board provides one PCIe x8-lane expansion slot and one PCIe x4-lane expansion slot. The half-height center riser board provided with the PCIe left riser board option features one PCIe x8-lane expansion slot. The three expansion card slots are on separate buses.

Expansion Card Installation Guidelines

To identify expansion slots, see "Expansion-Card Riser-Board Components and PCI Buses" on page 162.
NOTE: The expansion-card slots are not hot-pluggable.
NOTE: Although the PCIe x4-lane expansion slot on the PCIe left riser option is
physically a PCIe x8 connector, it functions only as a PCIe x4-lane slot.
NOTE: Slot 1 on the central riser supports half-length expansion cards only. Slots 2
and 3 on the left riser support full-length expansion cards.
NOTE: Your system supports up to two RAID expansion cards to manage external
storage.

Installing an Expansion Card

CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
88 Installing System Components
NOTE: The procedure for installing expansion cards into the left and central risers
is the same except that there is no card guide for cards installing into the central riser, and only half-height cards are supported on the central riser. Full-length expansion card installation is illustrated in Figure 3-14.
1
Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3
Open the system. See "Opening the System" on page 67.
4
Open the expansion-card guide latch and remove the filler bracket. See Figure 3-14.
5
Install the expansion card:
a
If the expansion card is full length, align its front edge with the front card guide. See Figure 3-14.
b
Position the expansion card so that the card-edge connector aligns with the expansion-card connector on the expansion-card riser board.
c
Insert the card-edge connector firmly into the PCI card connector until the card is fully seated.
d
When the card is seated in the connector, close the expansion-card latch. See Figure 3-14.
Installing System Components 89
Figure 3-14. Installing an Expansion Card
5
1
3
2
4
1 front card guide 2 expansion-card connector
3 card-edge connector 4 expansion card
5 expansion-card guide latch
6
Connect any expansion-card cables for the new card.
See the documentation that came with the card for information about its cable connections.
7
Close the system. See "Closing the System" on page 67.

Removing an Expansion Card

CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
90 Installing System Components
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 67.
3
Disconnect all expansion-card cables.
4
Release the expansion card:
a
Open the expansion-card latch. See Figure 3-14.
b
Grasp the expansion card by its top corners, and carefully remove it from the expansion-card connector.
5
If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion-card latch.
NOTE: You must install a filler bracket over an empty expansion slot to
maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
6
Reconnect all expansion-card cables.
7
Close the system. See "Closing the System" on page 67.

Expansion-Card Cage

Removing the Expansion-Card Cage

CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
NOTE: You must remove all expansion cards from the expansion-card cage before
removing the expansion-card cage from the system.
1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 67.
3
Disconnect all expansion-card cables.
Installing System Components 91
4
1
3
2
Remove any expansion cards from the expansion-card cage. See "Removing an Expansion Card" on page 90.
5
Press the two blue release latches on the expansion-card cage. See Figure 3-15.
Figure 3-15. Installing and Removing the Expansion-Card Cage
1 expansion-card cage 2 chassis pins (2)
3 release latches (2)
6
Lift the cage straight up to clear the chassis. See Figure 3-15.
92 Installing System Components

Replacing the Expansion-Card Cage

CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
1
Align the guides on each end of the expansion-card cage with the pins on the system board, and lower the cage. See Figure 3-15.
2
Install any expansion cards.
3
Reconnect all expansion-card cables.
4
Close the system. See "Closing the System" on page 67.

DRAC Card and Cables

CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
The optional Dell Remote Access Controller (DRAC) provides a set of advanced features for managing the server remotely. The following procedure describes the steps for installing or removing the optional DRAC card and cables.

Installing the DRAC Card and Cables

1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 67.
3
If necessary, remove the plastic filler plug from the system back panel. See Figure 3-16.
4
Remove the central riser board. See "Removing the Central Riser Board" on page 114.
Installing System Components 93
5
4
6
5
3
1
2
Angle the DRAC card so that its NIC connector inserts through the back­panel DRAC card opening, aligning the card with the back standoff.
Figure 3-16. Installing and Removing a DRAC Card
1 DRAC-card connectors (2) 2 DRAC-card cables (2)
3 retention standoff hole 4 DRAC card
5 filler plug 6 support standoffs holes(2)
6
Align the front edge of the DRAC card with the two front plastic retention standoffs adjacent to the DRAC system board connector, and press down the side of the card until it is fully seated. See Figure 3-16.
When the front of the card is fully seated, the front plastic standoffs snap over the front edge of the card.
94 Installing System Components
7
Connect the two short ribbon cables to the DRAC card and the system board. See Figure 6-2 for the connector locations
NOTICE: Be careful when attaching cables to the system board that you do not
damage the surrounding system board components.
a
Connect one cable to connector 1 on the DRAC card and to DRAC_CONN1 on the system board.
b Connect the second cable to connector 2 on the DRAC card and to
DRAC_CONN2 on the system board.
Reinstall the central riser
board. See "Installing the Central Riser Board" on page 115.
NOTICE: When detaching the DRAC cables from the system board, squeeze the
metal ends of the cable connectors and gently work the connector out of the socket. Do not pull on the cable to unseat the connector. Doing so can damage the cable.
8
Add any PCI cards that were removed from the central riser. See "Installing an Expansion Card" on page 88.
9
Close the system. See "Closing the System" on page 67.
10
Reconnect the system and peripherals to their power sources, and turn them on.
See the DRAC card documentation for information on configuring and using the DRAC card.

Removing the DRAC Card and Cables

1
Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2
Open the system. See "Opening the System" on page 67.
3
Remove the central riser board. See "Removing the Central Riser Board" on page 114.
4
Remove the DRAC card cables from the system board by squeezing the metal tabs inward and pulling up.
5
Remove the DRAC card cables from the DRAC connectors by squeezing the metal tabs inward and pulling out.
6
Remove the DRAC card by pressing outward on the front standoffs and lifting the DRAC card out of the system.
7
Reinstall the central riser board. See "Installing the Central Riser Board" on page 115.
Installing System Components 95
8
Add any PCI cards that were removed from the central riser. See "Installing an Expansion Card" on page 88.
9
Close the system. See "Closing the System" on page 67.
10
Reconnect the system and peripherals to their power sources, and turn them on.

Optical Drive and Cable

A slimline optical drive is mounted on a tray that slides in the front panel and connects to the controllers on the system board through the SAS backplane board.

Removing the Optical Drive

CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
1
Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
2
Remove the bezel. See "Removing the Front Bezel" on page 65.
3
Open the system. See "Opening the System" on page 67
96 Installing System Components
4
2
4
3
1
Disconnect the optical drive cable from the back of the drive.
5
To remove the optical drive, press down and forward on the blue tray release tab and slide the drive tray out of the system. See Figure 3-17.
Figure 3-17. Removing and Installing the Optical Drive Tray
1 optical-drive cable 2 optical-drive release tab
3 optical -drive tray 4 optical drive

Installing the Optical Drive

1
Insert the optical drive tray into the system until it is fully inserted and locked into position.
2
Connect the SATA cable (the end with the branching power cable) to the back of the optical drive.
3
Connect the branching power cable to the power supply connector.
4
Remove the cooling shroud. See "Removing the Cooling Shroud" on page 80.
Installing System Components 97
5
2
4
1
5
3
Remove the cable retention bracket from the right interior wall of the chassis. Push the blue release latch and push the bracket toward the front of the system until the bracket detaches from the chassis slots.
6
Route the SATA cable in the cable channel in the right wall of the chassis and replace the cable bracket over the cable. See Figure 3-18.
Figure 3-18. SATA Cable Routing in the PowerVault DL2000
1 SATA_B connector on system board 2 SATA data cable
3 system fans 4 SATA power cable
5 optical drive
7
Route the SATA cable along the top of the cable retention bracket to the central riser.
8
Bend the cable behind the central riser and connect the cable to the SATA_A connector on the system board.
98 Installing System Components

Removing the Optical Drive Cable

CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
1
Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
2
Remove the bezel. See "Removing the Front Bezel" on page 65.
3
Open the system. See "Opening the System" on page 67.
4
Release the CD-to-side plane cable from the side plane by pressing outward on the optical drive data cable ejectors until they reach the locked position.
5
Remove the cable from the cable guides on the cooling shroud.
6
Remove the CD-to-side plane cable from the back of the optical drive. See Figure 3-17.

Installing the Optical Drive Cable

1
Connect the CD-to-side plane cable (labeled CD) to the back of the optical drive.
2
Route the cable on the side of the cooling shroud and then through the cable guides on the cooling shroud.
3
With the optical drive data cable ejectors in the open position on the side plane, insert the cable (labeled sideplane) into the connector until the ejectors lock.
4
Close the system. See "Closing the System" on page 67.
5
Reconnect the system and peripherals to their power sources, and turn them on.
Installing System Components 99

System Memory

You can upgrade your system memory to a maximum of 16 GB by installing 667MHz fully buffered (FB) DDR II memory modules in sets of 1-GB or 2-GB. The eight memory sockets are located on the system board under the cooling shroud adjacent to the power supply bays. See Figure 6-2. You can purchase memory upgrade kits from Dell.
NOTICE: If you remove your original memory modules from the system during a
memory upgrade, keep them separate from any new memory modules that you may have, even if you purchased the new memory modules from Dell. Use only 667 MHz DDR II FB-DIMMs.
The memory module sockets are divided into two equal branches (0 and 1). Each branch consists of two channels:
Channel 0 and channel 1 are in branch 0.
Channel 2 and channel 3 are in branch 1.
Each channel consists of two DIMM sockets:
Channel 0 contains DIMM_1, DIMM_5.
Channel 1 contains DIMM _2, DIMM_6.
Channel 2 contains DIMM_3, DIMM_7.
Channel 3 contains DIMM _4, DIMM _8.
The first DIMM socket of each channel has white release tabs.

General Memory Module Installation Guidelines

To ensure optimal performance of your system, observe the following guidelines when configuring your system memory.
Use only qualified Fully-Buffered DIMMs (FBDs). FBDs can be either
ingle-ranked
s
and modules marked with a 2R are dual
A minimum of two identical FBDs must installed.
DIMM sockets must be populated by lowest number first.
FBDs m
technology
two, four, or eight. For best system performance, all four, or eight FBDs should be identical memory size, speed, and technology.
100 Installing System Components
or d
ual-ranked
ust be installed in pairs of matched memory size, speed, and
, and the total number of FBDs in the configuration must total
. FBDs m
arked with a 1R are single-ranked
-r
anked.
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