Dell Dimension 4300S User Manual
Dell™Dimension™4300S
Technical Overview
Controls and Lights
Solving Problems
System Codes and Messages
Technical Specifications
System Setup Program
Adding Parts
Documentation
Hints, Notices, and Cautions
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Tell Me How help file.
Information in this document is subject to change without notice.
©2002DellComputerCorporation.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Computer Corporation; Intel and Pentium are registered trademarks of Intel Corporation;
Microsoft and Windows are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision
Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited
viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
March 2002 Rev. A02
HINT: A HINT indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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System Codes and Messages
Dell™Dimension™4300S
Diagnostic Codes
POST Beep Codes
System Messages
Diagnostic Codes
Your computer is equipped with four diagnostic lights, which are labeled "A," "B," "C," and "D" on the back of the computer. Each of the four lights can be
yellow, green, or off as shown in the following table. When the computer is turned on or restarted and it is functioning normally, the lights flash during POST.
After the computer starts, the lights remain green to signify normal computer operation.
If a malfunction is detected and the computer fails to start, the lights display a code that identifies the problem. Write down the diagnostic code displayed and
look it up in the following table.
Diagnostic Code
Definition
Corrective Action
Power up default.
Make sure that the computer is connected to a known working electrical outlet, and then check
whether the front-panel power light on the power button is on or off. If the power light is off, check
the power supply. If the problem persists, see "Contacting Dell" in the Owner's Manual for instructions
on obtaining technical assistance.
See "Safety Instructions," and then remove all cards.Ifthecomputerstilldoesnotstart,see
"Contacting Dell" in the Owner's Manual for instructions on obtaining technical assistance.
System board is receiving
power, but the BIOS is not
executing.
Set the configuration jumper to Maintenance mode, and restart the computer. Exit and save changes
in the system setup program. Turn off the computer and reset the configuration jumper to Normal
mode, and then restart the computer.
See "Safety Instructions," and then remove all cards and restart the computer to determine if a
resource conflict exists. If conflict exists, see "Resolving Software and Hardware Incompatibilities." If
the problem persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining
technical assistance.
Recovery mode from BIOS
failure.
Set the configuration jumper to Maintenance mode and restart the computer. Exit and save changes in
the system setup program. Turn off the computer and reset the configuration jumper to Normal mode,
and then restart the computer.
See "Safety Instructions," and then remove all cards and restart the computer to determine if a
resourceconflictexists.Ifconflictexists,see"Resolving Software and Hardware Incompatibilities." If
the problem persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining
technical assistance.
Microprocessor has failed a
BIOS test.
If the problem persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining
technical assistance.
Memory failed to be sized or
enabled.
Reseat the memory modules.Iftheproblempersists,see"ContactingDell"intheOwner's Manual for
instructions on obtaining technical assistance.
PCI bus failure has occurred.
See "Safety Instructions," and then remove all cards and restart the computer to determine if a
resource conflict exists. If conflict exists, see "Resolving Software and Hardware Incompatibilities." If
the problem still persists, see "Contacting Dell" in the Owner's Manual for instructions on obtaining
technical assistance.
Video controller failed to
initialize or respond.
If the computer has a video card, reseat the video card. If the problem persists or the computer has
integrated video, see "Contacting Dell" in the Owner's Manual for instructions on obtaining technical
assistance.
IDE bus failure has occurred.
Reseat the drive cables. If the problem persists, see "Contacting Dell" in the Owner's Manual for
instructions on obtaining technical assistance.
USB port or a device
connected to it has failed
initialization.
Disconnect the device from the USB connector. If the problem persists, see "Contacting Dell" in the
Owner's Manual for instructions on obtaining technical assistance.
POST Beep Codes
If the monitor cannot display errors or problems, during POST the computer might emit a series of beeps, or beep code, that identifies the problem. The POST
beep codes are listed below.
System Messages
Other failure.
See "Contacting Dell" in the Owner's Manual for instructions on obtaining technical assistance.
Computer has started and
turned over control to the
operating system.
No action is necessary.
Beep
Codes
Possible Cause
Corrective Action
1
A memory refresh failure occurred.
Reseat the memory modules.
2
Memory parity cannot be reset.
Reseat the memory modules.
3
A failure occurred in the first 64 KB of memory.
Reseat the memory modules.
4
The system timer is not operational.
See "Contacting Dell" in the Owner's Manual for instructions on obtaining technical
assistance.
6
8042 Gate A20 cannot be toggled.
See "Contacting Dell" in the Owner's Manual for instructions on obtaining technical
assistance.
7
An exception interrupt error occurred.
See "Contacting Dell" in the Owner's Manual for instructions on obtaining technical
assistance.
8
A read/write error occurred in the display
memory.
See "Contacting Dell" in the Owner's Manual for instructions on obtaining technical
assistance.
10
A CMOS shutdown register test error occurred.
See "Contacting Dell" in the Owner's Manual for instructions on obtaining technical
assistance.
11
An invalid BIOS is installed.
See "Contacting Dell" in the Owner's Manual for instructions on obtaining technical
assistance.
Message
Possible Cause
Corrective Action
8042 Gate-A20 error
The keyboard controller failed its test.
If you receive this message after making changes in the system setup
program, enter the program and restore the original value(s).
Address Line Short!
Error in the address decoding circuitry in the
memory.
Reseat the memory modules.
C: Drive Error
C: Drive Failure
The hard drive is not working or is not configured
correctly.
Ensure that the drive is installed correctly in the computer and defined
correctly in the system setup program.
Cache Memory Bad, Do
Not Enable Cache
Cache memory is not operating.
See "Contacting Dell" in the Owner's Manual for instructions on obtaining
technical assistance.
CH-2 Timer Error
An error is occurring on the timer on the system
board.
See "Contacting Dell" in the Owner's Manual for instructions on obtaining
technical assistance.
CMOS Battery State
Low
CMOS Checksum Failure
CMOS System Options
Not Set
CMOS Display Type
Mismatch
CMOS Memory Size
Mismatch
The system configuration information in the system
setup program is incorrect, or the battery charge
may be low.
Enter the system setup program and verify the system configuration; then
restart the computer.
Back to Contents Page
CMOS Time and Date
Not Set
Diskette Boot Failure
Drive A or B is present but has failed the BIOS POST.
Ensure that the drive is installed correctly in the computer and defined
correctly in the system setup program. Check the interface cable at both
ends.
DMA Error
DMA 1 Error
DMA 2 Error
Error in the DMA controller on the system board.
The keyboard or system board may need to be replaced.
FDD Controller
Failure
HDD Controller
Failure
BIOS cannot communicate with the floppy drive or
hard drive controller.
Ensure that the floppy drive or the hard drive is installed correctly in the
computer and defined correctly in the system setup program. Check the
interface cable at both ends.
INTR1 Error
INTR2 Error
Interrupt channel on the system board failed to
POST.
The keyboard or system board may need to be replaced.
Invalid Boot Diskette
The operating system cannot be located on drive A
or drive C.
Enter the system setup program and confirm that drive A or drive C is
properly identified.
Keyboard Error
The BIOS has detected a stuck key.
Make sure that nothing is resting on the keyboard; if a key appears to be
stuck, carefully pry it up. If the problem persists, you may need to replace
the keyboard.
KB/Interface Error
An error occurred with the keyboard connector.
Make sure that nothing is resting on the keyboard; if a key appears to be
stuck, carefully pry it up. If the problem persists, you may need to replace
the keyboard.
No ROM Basic
The operating system cannot be located on drive A
or drive C.
Enter the system setup program and confirm that drive A or drive C is
properly identified.
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Documentation
Dell™Dimension™4300S
Printed Documentation
Online Documentation
Printed Documentation
To save PDF files (files with an extension of .pdf) to your hard drive, right-click the document title, click Save Target As in Microsoft®Internet Explorer or Save
Link As in Netscape Navigator, and specify a location on your hard drive.
Right-click only the following link:
Dell Dimension 4300S Owner's Manual (.pdf) (1547 KB) — Provides information on adding upgrades, performing basic troubleshooting procedures, and
reinstalling drivers. It also provides technical specifications.
Online Documentation
The Tell Me How help file is already loaded on your hard drive when you receive your computer. To open the file, click the Start button on the Windows®
desktop, point to Programs—> User's Guides, and then click Tell Me How.
The Tell Me How help file allows you to search for information in multiple ways. You can quickly link to information on the following topics:
l Hardware and software features of your computer
l The Windows desktop, where you can change your wallpaper and screen saver, create shortcuts, and position icons
l Software access, installation, and removal
l Basic file management, such as finding, copying, deleting, and renaming files
l Tips on using your computer hardware
Downloading the Tell Me How Help File and Associated Files
1. Right-click the following link to the hhactivex.dll file: hhactivex.dll.
2. Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator, and specify c:\windows\system.
3. Click the Start button on the Microsoft Windows desktop, and then click Run.
4. Type regsvr32 hhactivex.dll and then press <Enter>.
5. Click OK when the installation is complete.
6. Right-click the following link to the file: Dell Dimension 4300S Tell Me How (.chm) (1339 KB).
7. Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator, and specify a location on your hard drive.
Viewing the Tell Me How Help File
1. Click the Start button on the Windows desktop, point to Programs, and then click Windows Explorer.
2. Navigate to the directory in which you saved the Tell Me How help file.
3. Double-click the file (tellhow.chm).
Back to Contents Page
HINT: You must right-click the link for a portable document format (PDF) file and save the file to your hard drive. Attempting to open large PDF files
through your browser causes your system to freeze.
HINT: PDFfilesrequireAdobe™AcrobatReader,whichcanbedownloadedfromtheAdobeWorldWideWebsiteathttp://www.adobe.com/acrobat/.
To view a PDF file, launch Acrobat Reader. Click File—> Open and select the PDF file.
HINT: Tell Me How help files (files with an extension of .chm) require Microsoft Internet Explorer 4.0 or later.
Back to Contents Page
Adding Parts
Dell™Dimension™4300S
Safety Instructions
As you use your computer, observe the following safe-handling guidelines. For comfort and efficiency, observe the ergonomic guidelines provided in “Ergonomic
Computing Habits” in the Owner’s Manual.
When Using Your Computer
l Your computer is equipped with either an auto-sensing voltage selector or a manual voltage-selection switch. Computers with an auto-sensing voltage
selector do not have a voltage-selection switch on the back panel and automatically detect the correct operating voltage. Computers with a voltageselection switch on the back panel must be manually set to operate at the correct operating voltage. To help avoid damaging a computer with a manual
voltage-selection switch, be sure that the voltage-selection switch is set to match the AC power available at your location:
¡ 115 V/60 Hz in most of North and South America and some Far Eastern countries such as South Korea and Taiwan
¡ 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan
¡ 230 V/50 Hz in most of Europe, the Middle East, and the Far East
Also be sure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.
l To help prevent damage to your computer when disconnecting a network cable from your computer, first unplug the cable from the computer network
connector and then from the network wall jack. When reconnecting a network cable to your computer, first plug the network cable into the network wall
jack and then into the computer network connector.
l To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before disconnecting or connecting a non-USB device.
l To help prevent electric shock, plug the computer and device power cables into properly grounded power sources. These cables are equipped with 3-
prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension
cable, use a 3-wire cable with properly grounded plugs.
l To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or
uninterruptable power supply.
l Be sure that nothing rests on your computer cables and that the cables are not located where they can be stepped on or tripped over.
l Do not spill food or liquids on your computer. If the computer gets wet, contact Dell.
l Do not push any objects into the openings of your computer. Doing so can cause fire or electric shock by shorting out interior components.
l Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do
not place your computer in a closed-in wall unit or on a bed, sofa, or rug.
When Working Inside Your Computer
Safety Instructions
Shutting Down the Computer
Attaching and Removing the Computer Stand
Opening the Computer Cover
Looking Inside Your Computer
Adding or Removing Cards
Adding Memory
Replacing the AGP Card
Front Panel Inserts
Hard Drive
Floppy Drive
5.25-Inch Drive
Replacing the Microprocessor
Replacing the System Board
Closing the Computer Cover
CAUTION: Do not operate your computer with any cover(s) (including the computer cover, filler brackets, front-panel inserts, and so on)
removed.
NOTE: The voltage selection switch must be set to the 115V position even though the AC supply in
Japan is 100 V.
NOTE: Auto-select power supplies do not require a voltage selection switch. Your power supply
may not have this switch.
Before you open the computer cover, perform the following steps in the sequence indicated.
1. Perform an orderly computer shutdown using the operating system menu.
2. Turn off your computer and all devices.
3. Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer.
While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components.
4. Disconnect any devices connected to the computer, including the monitor, from their electrical outlets to reduce the potential for personal injury or
shock. Also, disconnect any telephone or telecommunication lines from the computer.
5. Disconnect the power cable from your computer, and then press the power button to ground the system board.
In addition, take note of these safety guidelines when appropriate:
l When you disconnect a cable, pull on its connector, not on the cable itself. As you pull connectors apart, keep them evenly aligned to avoid bending any
pins. Also, before you connect a cable, make sure that both connectors are correctly oriented and aligned.
l Handle components and cards with care. Don't touch the components on a card. Hold a card by its edges or by its metal bracket.
Protecting Against Electrostatic Discharge
To prevent static damage, discharge static electricity from your body before you touch anything inside your computer and periodically while you work inside the
computer. You can do so by touching an unpainted metal surface on the back of the computer.
You can also take the following steps to prevent static damage:
l Do not remove items from their antistatic packing material until you are ready to install them in your computer. Just before unwrapping the antistatic
packaging, be sure to discharge static electricity from your body.
l When transporting a sensitive component, first place it in an antistatic container or packaging.
Shutting Down the Computer
Microsoft®Windows®XP
1. Save and close any open files and exit any open programs.
2. Click the Start button and then click Turn off Computer.
3. Click Turn off.
The computer automatically turns off after the shutdown process finishes.
4. Turn off your monitor and any other devices connected to power.
Windows 2000
1. Save and exit any programs and files you have open.
2. Click the Start button, and then click Shut Down.
3. Click the pull-down menu under What do you want the computer to do?.
4. Click Shut down and then click OK.
The computer automatically turns off after the shutdown process finishes.
5. Turn off your monitor and any other devices connected to power.
Attaching and Removing the Computer Stand
The computer can be used in either a vertical or horizontal position.
CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell documentation or otherwise provided to you.
Always follow installation and service instructions closely.
NOTICE: To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before removing a component from the
system board or disconnecting a device from the computer.
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type
recommended by the manufacturer. Discard used batteries according to the manufacturer instructions.
NOTICE: To prevent data loss, you must turn off your computer through the Start menu rather than by pressing the power button.
HINT: If you are having difficulty turning off your computer, see "General Program Problems."
To use the computer in a vertical position, you must attach the computer stand:
1. Place the computer on its right side so that the drive bays are at the bottom.
2. Fit the stand onto what was the left side of the computer.
a. Position the stand as shown in the following illustration by aligning the large round hole in the stand with the securing button on the side of the
cover and aligning the captive screw in the stand with the screw hole in the cover.
b. When the stand is in place, tighten the thumbscrew.
3. Rotate the computer so that the stand is at the bottom and the drives are at the top.
To remove the computer stand:
1. Turn the computer over so that the stand is at the top.
2. Loosen the thumbscrew and lift the stand away.
3. Place the computer in a horizontal position.
Opening the Computer Cover
1. Shut down the computer.
2. Turn off any attached devices and disconnect them from their electrical outlets.
3. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
4. Remove the computer stand, if it is attached.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
5. Locate the two release buttons shown in the illustration. Then, press the two release buttons as you lift the cover.
Raise the back of the cover, and pivot it toward the front of the computer.
Looking Inside Your Computer
Adding or Removing Cards
NOTICE: Ensure that there is sufficient space to support the open cover—at least 30 cm (1 ft) of desk top space.
NOTICE: Open the cover slowly to ensure that you do not damage any cables.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: Be careful when you open the computer cover to ensure that you do not inadvertently disconnect cables from the system board.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
1. Shut down the computer.
2. Turn off any attached devices and disconnect them from their electrical outlets.
3. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
4. Remove the computer stand, if it is attached.
5. Open the computer cover.
6. Remove the card cage.
a. Check any cables connected to cards through the back-panel openings. Disconnect any cables that will not reach the card cage once it is
removed from the computer.
b. Gently pull on the handle and lift the card cage up and away from the computer.
7. Press the lever on the retention arm and raise the retention arm.
8. If you are installing a new card, remove the filler bracket to create an empty card-slot opening.
If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. Grasp
the card by its top corners, and ease it out of its connector.
9. Prepare the card for installation.
See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your
computer.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
10. Insert the card into the card connector.
If the card is full-length, insert the end of the card into the card guide bracket as you lower the card toward its connector on the system board. Insert
the card firmly into the card connector on the riser board.
11. Lower the retention arm and press it into place, securing the card(s) in the computer.
12. Replace the card cage.
a. Align the tabs in the side of the card cage with the slots on the side of the computer, and slide the card cage down into place.
b. Make sure that the riser board is fully seated in the connector on the system board.
13. Reconnect any cables that you removed in step6.
14. Connect any cables that should be attached to the card.
See the documentation for the card for information about the card's cable connections.
15. Close the computer cover.
16. Attach the computer stand (optional).
17. Connect your computer and devices to their electrical outlets, and turn them on.
18. Install any drivers required for the card as described in the card documentation.
Adding Memory
You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your
computer, look under "Memory" in "Technical Specifications."
1. Shut down the computer.
2. Turn off any attached devices and disconnect them from their electrical outlets.
3. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
4. Remove the computer stand, if it is attached.
5. Open the computer cover.
6. If necessary, remove a memory module:
CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be
sure to unplug your computer from its electrical outlet before installing any cards.
NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or
cause damage to the equipment.
NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
HINT: Memory purchased from Dell is covered under your computer warranty.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
a. Press out the securing clip at each end of the memory module connector.
b. Grasp the module and pull up.
If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.
7. To insert a module, press out the securing clip at each end of the memory module connector.
8. Align the notches on the bottom of the module with the crossbars in the connector.
9. Insert the module straight down into the connector, ensuring that it fits into the vertical guides at each end of the connector. Press firmly on the ends
of the module until it snaps into place.
If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
10. Close the computer cover.
11. Attach the computer stand (optional).
12. Connect your computer and devices to their electrical outlets, and turn them on.
13. Right-click the My Computer icon and then click Properties.
14. Click the General tab.
15. To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
Replacing the AGP Card
1. Shut down the computer.
2. Turn off any attached devices and disconnect them from their electrical outlets.
3. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
4. Remove the computer stand, if it is attached.
5. Open the computer cover.
6. Remove the filler bracket by raising the hinged lever and sliding the bracket up.
Press the tab on the hinged lever with your thumb until you release the tab. Continue holding the lever and pull the lever up.
NOTICE: To avoid breaking the memory module, do not press near the middle of the module.
NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
7. Press the AGP card clip lever toward the card slot and remove the installed AGP card.
8. Slide the new AGP card into place.
9. Release the AGP card clip lever, ensuring that the tab on the AGP card clip lever fits into the notch on the front end of the AGP card.
10. Secure the AGP card by lowering the hinged lever on the back panel.
11. Close the computer cover.
12. Attach the computer stand (optional).
13. Connect your computer and devices to their electrical outlets, and turn them on.
Front Panel Inserts
1. Shut down the computer.
2. Turn off any attached devices and disconnect them from their electrical outlets.
3. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
4. Remove the computer stand, if it is attached.
5. Open the computer cover.
6. Facing the front of the computer, use your fingers to remove the front panel cover.
NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
7. Press on the inserts until they pop free of the front panel cover.
Hard Drive
1. Shut down the computer.
2. Turn off any attached devices and disconnect them from their electrical outlets.
3. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
4. Remove the computer stand, if it is attached.
5. Open the computer cover.
6. Remove the plastic shroud covering the hard drive by pressing in on the indented tab at the top of the shroud and lifting the shroud away.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
CAUTION: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will
sufficiently cushion it.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
7. Disconnect the power cable and hard drive cable from the drive.
8. Press in on the tabs on each side of the drive and slide the drive up and out.
9. Unpack the replacement hard drive, and prepare it for installation.
10. Check the documentation for the drive to verify that it is configured for your computer.
11. If your replacement hard drive does not have the bracket rails attached, remove the rails from the old drive by removing the two screws that secure
each rail to the drive. Attach the bracket rails to the new drive by aligning the screw holes on the drive with the screw holes on the bracket rails and
NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
NOTICE: When you unpack the drive, do not set it on a hard surface, which may damage the drive. Instead, set the drive on a surface, such as a foam
pad, that will sufficiently cushion it.
then inserting and tightening all four screws (two screws on each rail).
12. Install the hard drive into the computer by gently sliding the drive into place until you hear it securely click.
13. Connect the power cable and hard-drive data cable to the drive.
14. Check all connectors to be certain that they are properly cabled and firmly seated.
15. Replace the hard drive shroud by inserting the two tabs on the bottom into the holes in the computer and snapping the top into place.
16. Close the computer cover.
17. Attach the computer stand (optional).
18. Connect your computer and devices to their electrical outlets, and turn them on.
19. See the documentation that came with the drive for instructions on installing any software required for drive operation.
Floppy Drive
1. Shut down the computer.
2. Turn off any attached devices and disconnect them from their electrical outlets.
3. Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
4. Remove the computer stand, if it is attached.
5. Open the computer cover.
CAUTION: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1").
NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in "Safety Instructions."
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
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