Before You Begin
Technical Overview
Specifications
Removing the Computer Cover
Removing and Installing Parts
Replacing the Computer Cover
Troubleshooting
System Setup
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are
not applicable.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Inc.; Intel, Intel SpeedStep, and Pentium are registered
trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model DCSM
August 2006 Rev. A01
Back to Contents Page
Before You Begin
Dell™ Dimension™ 5150/E510 Service Manual
Getting StartedRecommended ToolsTurning Off Your ComputerBefore Working Inside Your Computer
Getting Started
This section provides procedures for removing and installing the components in your computer. Unless otherwise noted, each
procedure assumes that the following conditions exist:
You have performed the steps in "Turning Off Your Computer" and "Before Working Inside Your Computer."
You have read the safety information in your Dell™ Product Information Guide.
A component can be replaced by performing the removal procedure in reverse order.
Recommended Tools
The procedures in this document may require the following tools:
Small flat-blade screwdriver
Long Phillips screwdriver
Flash BIOS update program floppy disk or CD
Turning Off Your Computer
NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn off your
computer.
1. Shut down the operating system:
a. Save and close any open files, exit any open programs, click the Start button, and then click Turn Off
Computer.
b. In the Turn off computer window, click Turn off.
The computer turns off after the operating system shutdown process finishes.
2. Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for 4 seconds.
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own
personal safety.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card.
Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its
edges, not by its pins.
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is
not authorized by Dell is not covered by your warranty.
NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some
cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs
before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any
connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer.
1. Turn off your computer
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the
network port or device.
2. Disconnect any telephone or telecommunication lines from the computer.
3. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to
ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
opening the cover.
4. Remove the computer cover
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate any static electricity that could harm internal components.
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.
.
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6microphone Use the microphone connector to attach a personal computer microphone for
Technical Overview
Dell™ Dimension™ 5150/E510 Service Manual
Front View of the ComputerBack View of the ComputerInside View of Your ComputerSystem Board ComponentsPower Supply DC Connector Pin Assignments
Front View of the Computer
1cover latch
release
2location of
Service
Tag
3CD or DVD
eject
button
4CD or DVD
activity
light
5FlexBayCan contain an optional floppy drive or optional Media Card Reader. For more
Use this latch to remove the computer cover.
Use the Service Tag to identify your computer when you access the Dell
Support website or call technical support.
Press to eject a disk from the CD or DVD drive.
The drive light is on when the computer reads data from the CD or DVD drive.
information about the Media Card Reader, see your computer Owner'sManual.
connectorvoice or musical input into a sound or telephony program.
On computers with a sound card, the microphone connector is on the card.
7headphone
connector
Use the headphone connector to attach headphones.
8diagnostic
lights (4)
9hard-drive
activity
light
10 power
button,
power light
11 USB 2.0
connectors
(2)
12 ventsFor adequate cooling, do not block any of the vents.
Use the lights to help you troubleshoot a computer problem based on the
diagnostic code. For more information, see "Diagnostic Lights
The hard drive activity light is on when the computer reads data from or
writes data to the hard drive. The light might also be on when a device such
as a CD player is operating.
Press the power button to turn on the computer. The power light in the center
of this button indicates the power state. See "Specifications
information.
NOTICE: To avoid losing data, do not use the power button to turn off the
computer. Instead, perform an operating system shutdown.
Use the front USB connectors for devices that you connect occasionally, such
as joysticks or cameras. It is recommended that you use the back USB
connectors for devices that typically remain connected, such as printers,
keyboards, and mice, or for bootable USB devices, which may not function
properly if attached to the front connectors.
NOTICE: Ensure that there is a minimum of two inches of space between all
vents and any object near these vents.
NOTICE: Do not lift or carry the computer by the vents to avoid damage to
the computer.
."
" for more
NOTICE: Keep the vent area clean and dust-free to ensure that the computer
is adequately ventilated. Use only a dry cloth to clean the vent area to avoid
water damage to the computer.
Back View of the Computer
1 voltage selection switch See the safety instructions in the Product Information Guide for more information.
2 power connectorInsert the power cable.
3 back panel connectorsPlug USB, audio, and other devices into the appropriate connector.
4 card slotsAccess connectors for any installed PCI and PCI Express cards.
1link integrity
light
2network adapter
connector
Green — A good connection exists between a 10-Mbps network
and the computer.
Orange — A good connection exists between a 100-Mbps network
and the computer.
Off — The computer is not detecting a physical connection to the
network.
To attach your computer to a network or broadband device, connect one
end of a network cable to either a network jack or your network or
broadband device. Connect the other end of the network cable to the
network adapter connector on the back panel of your computer. A click
indicates that the network cable has been securely attached.
NOTE: Do not plug a telephone cable into the network connector.
On computers with a network connector card, use the connector on the
card.
It is recommended that you use Category 5 wiring and connectors for
3network activity
light
your network. If you must use Category 3 wiring, force the network
speed to 10 Mbps to ensure reliable operation.
Flashes a yellow light when the computer is transmitting or receiving
network data. A high volume of network traffic may make this light
appear to be in a steady "on" state.
4surround
connector
5line-in connectorUse the blue line-in connector to attach a record/playback device such
6line-out
connector
7micro-
phone/side
surround
connector
8center/subwoofer
connector
9VGA video
connector
Use the black surround connector to attach multichannel-capable
speakers.
as a cassette player, CD player, or VCR.
On computers with a sound card, use the connector on the card.
Use the green line-out connector (available on computers with
integrated sound) to attach headphones and most speakers with
integrated amplifiers.
On computers with a sound card, use the connector on the card.
Use the pink and silver connector to attach a personal computer
microphone for voice or musical input into a sound or telephony
program.
On computers with a sound card, the microphone connector is on the
card.
The side-surround output provides enhanced surround audio for
computers with 7.1 speakers.
Use the yellow connector to attach a speaker to a Low Frequency Effects
(LFE) audio channel.
If your monitor has a VGA connector, plug it into the VGA connector on
the computer.
10 USB 2.0
connectors (5)
Use the back USB connectors for devices that typically remain
connected, such as printers, keyboards, and mice, or for bootable USB
devices which may not function properly if attached to the front
connectors (see "System Setup
USB device)
It is recommended that you use the front USB connectors for devices
that you connect occasionally, such as joysticks or cameras.
" for more information on booting to a
Inside View of Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
11+12 VBDCWhite
12+3.3 VDC*Orange
13+3.3 VDC*/SE*Orange
14–12 VDCBlue
15COMBlack
16PS-ONGreen
17COMBlack
18COMBlack
19COMBlack
20NANA
21+5 VDCRed
22+5 VDCRed
23+5 VDCRed
24COMBlack
*The orange +3.3 VDC output wires must be 16 AWG. The +3.3 VDC terminals are high current type (9 A current
rating/Molex-HCS type).
*The +3.3VDC/SE is a brown sense wire for +3.3VDC and is optional.
Power buttonpush button
Power lightgreen light — Blinking green in sleep
state; solid green for power-on state.
amber light — Blinking amber indicates a
problem with the power supply inside the
computer. If the system cannot boot and
there is a solid amber light, this indicates
a problem with the system board (see
"Power Problems" in your computer
Owner's Manual).
Hard-drive access lightgreen
Link integrity light (on integrated network
adapter)
Activity light (on integrated network
adapter)
green light — A good connection exists
between a 10-Mbps network and the
computer.
orange light — A good connection exists
between a 100-Mbps network and the
computer.
off (no light) — The computer is not
detecting a physical connection to the
network.
yellow blinking light
Diagnostic lightsfour lights on the front panel (see
"Diagnostic Lights
Standby power lightAUX_PWR on the system board
Power
DC power supply:
Wattage305 W
")
Heat dissipation1041 BTU/hr
Voltage (see the safety instructions
in the Product Information Guide
for important voltage setting
information)
Backup battery3-V CR2032 lithium coin cell
Physical
Height41.1 cm (16.2 inches)
Width18.8 cm (7.4 inches)
Depth45.7 cm (18.0 inches)
Weight14.3 kg (31.4 lb)
Environmental
Temperature:
Operating10° to 35°C (50° to 95°F)
Storage–40° to 65°C (–40° to 149°F)
Relative humidity20% to 80% (noncondensing)
Maximum vibration:
90 to 135 V and 180 to 265 V at 50/60
Hz
Operating0.25 G at 3 to 200 Hz at 0.5 octave/min
Storage0.5 G at 3 to 200 Hz at 1 octave/min
Maximum shock:
Operatingbottom half-sine pulse with a change in
Storage27-G faired square wave with a velocity
Altitude:
Operating–15.2 to 3048 m (–50 to 10,000 ft)
Storage–15.2 to 10,668 m (–50 to 35,000 ft)
Back to Contents Page
velocity of 20 inches/sec (50.8 cm/sec)
change of 200 inches/sec (508 cm/sec)
Back to Contents Page
Removing the Computer Cover
Dell™ Dimension™ 5150/E510 Service Manual
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
1. Follow the procedures in "Before You Begin
NOTICE: Ensure that sufficient space exists to support the removed cover—at least 30 cm (1 ft) of desktop space.
NOTICE: Ensure that you are working on a level, protected surface to avoid scratching either the computer or the
surface on which it is resting.
2. Lay your computer on its side with the computer cover facing up.
3. Pull back the cover latch release located on the top panel.
."
Back to Contents Page
Back to Contents Page
Removing and Installing Parts
Dell™ Dimension™ 5150/E510 Service Manual
Memory
Cards
Drive Panel
Front Panel
Drives
Hard Drive
Floppy Drive
Media Card Reader (Optional)
Memory
CD/DVD
Drive
Heat-
Sink
Assembly
Processor
Fan
Assembly
Front
I/O Panel
System
Board
Power
Supply
You can increase your computer memory by installing memory modules on the system board.
Your computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see
your Owner's Manual.
DDR2 Memory Overview
DDR2 memory modules should be installed in pairs of matched memory size, speed, and technology. If the DDR2 memory
modules are not installed in matched pairs, the computer will continue to operate, but with a slight reduction in performance.
See the label on the module to determine the module's capacity.
NOTE: Always install DDR2 memory modules in the order indicated on the system board.
The recommended memory configurations are:
A pair of matched memory modules installed in DIMM connectors 1 and 2
or
A pair of matched memory modules installed in DIMM connectors 1 and 2 and another matched pair installed in
NOTICE: Do not install ECC or buffered memory modules. Only unbuffered, non-ECC memory is supported.
NOTE: If you install DDR2 667-MHz memory, the speed is reduced to 533 MHz.
If you install mixed pairs of DDR2 400-MHz (PC2-3200) and DDR2 533-MHz (PC2-4300) memory, the modules function
at the slowest speed installed.
Be sure to install a single memory module in DIMM connector 1, the connector closest to the processor, before you
install modules in the other connectors.
DIMM connectors 3 and 4
NOTE: Memory purchased from Dell is covered under your computer warranty.
NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them
separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do
not pair an original memory module with a new memory module. Otherwise, your computer may not start properly.
You should install your original memory modules in pairs either in DIMM connectors 1 and 2 or DIMM connectors 3 and
4.
Addressing Memory With 4-GB Configurations
Your computer supports a maximum of 4 GB of memory when you use four 1-GB DIMMs. Current operating systems, such as
Microsoft® Windows® XP, can use a maximum of 4 GB of address space; however, the amount of memory available to the
operating system is less than 4 GB. Certain components within the computer require address space in the 4-GB range. Any
address space reserved for these components cannot be used by computer memory.
Removing Memory
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer chassis.
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
3. Press out the securing clip at each end of the memory module connector.
4. Grasp the module and pull up.
If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.
Installing Memory
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer chassis.
1. Follow the procedures in "Before You Begin
2. Remove the computer cover.
3. Press out the securing clip at each end of the memory module connector.
4. Align the notch on the bottom of the module with the crossbar in the connector.
1 notch
2 memory module
3 cutouts (2)
4 crossbar
NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply
equal force to each end of the module.
5. Insert the module into the connector until the module snaps into position.
If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
6. Replace the computer cover.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
7. Connect your computer and devices to electrical outlets, and turn them on.
8. When a message appears stating that memory size has changed, press <F1> to continue.
9. Log on to your computer.
10. Right-click the My Computer icon on your Microsoft® Windows® desktop and click Properties.
11. Click the General tab.
12. To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
Cards
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer chassis.
Your Dell™ computer provides the following slots for PCI and PCI Express cards:
Two PCI card slots
One PCI Express x16 card slot
One PCI Express x1 card slot
PCI Cards
Your computer supports two PCI cards.
If you are installing or replacing a card, follow the procedures in the next section. If you are removing but not replacing a PCI
card, see "Removing a PCI Card
If you are replacing a card, remove the current driver for the card from the operating system.
If you are installing or replacing a PCI Express card, see "Installing a PCI Express Card
."
."
Installing a PCI Card
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
1 release tab
2 card retention door
3. Gently push the release tab on the card retention door from the inside to pivot the door open. Because the door is
captive, it will remain in the open position.
4. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 6
5. If you are replacing a card that is already installed in the computer, remove the card.
If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its
connector.
6. Prepare the card for installation.
See the documentation that came with the card for information on configuring the card, making internal connections, or
otherwise customizing it for your computer.
CAUTION: Some network adapters automatically start the computer when they are connected to a
network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet
before installing any cards.
7. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
.
1 bracket within slot4 alignment guide
2 bracket caught outside of slot 5 fully seated card
3 alignment bar6 not fully seated card
8. Before you close the card retention door, ensure that:
The tops of all cards and filler brackets are flush with the alignment bar.
The notch in the top of the card or filler bracket fits around the alignment guide.
9. Close the card retention door by snapping it into place.
NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer
cover from closing properly or cause damage to the equipment.
10. Connect any cables that should be attached to the card.
See the documentation for the card for information about the card's cable connections.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
11. Replace the computer cover
12. If you installed a sound card:
a. Enter system setup, select Audio Controller, and then change the setting to Off.
b. Connect external audio devices to the sound card's connectors. Do not connect external audio devices to the
microphone, speaker/headphone, or line-in connectors on the back panel.
13. If you installed an add-in network adapter and want to disable the integrated network adapter:
a. Enter system setup, select Integrated NIC, and then change the setting to Off.
b. Connect the network cable to the add-in network adapter's connectors. Do not connect the network cable to the
integrated connector on the back panel.
14. Install any drivers required for the card as described in the card documentation.
, reconnect the computer and devices to electrical outlets, and then turn them on.
Removing a PCI Card
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
3. Gently push the release tab on the card retention door from the inside to pivot the door open. Because the door is
captive, it will remain in the open position.
4. If you are removing the card permanently, install a filler bracket in the empty card-slot opening.
NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the
computer. The brackets also keep dust and dirt out of your computer.
5. Close the card retention door by snapping it into place.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
6. Replace the computer cover
7. Remove the card's driver from the operating system.
8. If you removed a sound card:
a. Enter system setup, select Audio Controller, and then change the setting to On.
b. Connect external audio devices to the audio connectors on the back panel of the computer.
9. If you removed an add-in network connector:
a. Enter system setup, select Integrated NIC, and then change the setting to On.
b. Connect the network cable to the integrated connector on the back panel of the computer.
, reconnect the computer and devices to electrical outlets, and then turn them on.
PCI Express Cards
Your computer supports one PCI Express x16 card and one PCI Express x1 card.
If you are installing or replacing a PCI Express card, follow the procedures in the next section. If you are removing but not
replacing a card, see "Removing a PCI Express Card
If you are replacing a card, remove the current driver for the card from the operating system.
."
If you are installing or replacing a PCI card, see "Installing a PCI Card
3. Gently push the release tab on the card retention door from the inside to pivot the door open. Because the door is
captive, it will remain in the open position.
4. If your computer includes a card retention mechanism, to secure the x16 card in place from the top:
a. Pivot the mechanism upward and gently squeeze in on the sides to release the mechanism from the two tab slots
holding it in place.
b. Set the retention mechanism aside in a secure location.
5. If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 6
6. If you are replacing a card that is already installed in the computer, remove the card.
If necessary, disconnect any cables connected to the card. If your computer includes a card retention mechanism,
remove the top of the retention mechanism by pressing the tab and pulling up on the top. Gently pull the securing tab,
grasp the card by its top corners, and then ease it out of its connector.
See the documentation that came with the card for information on configuring the card, making internal connections, or
otherwise customizing it for your computer.
CAUTION: Some network adapters automatically start the computer when they are connected to a
network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet
before installing any cards.
8. If you are installing the card into the x16 card connector, position the card so the securing slot is aligned with the
securing tab, and gently pull the securing tab.
NOTICE: Ensure that you release the securing tab to unseat the card. If the card is not removed correctly, the system
board may be damaged.
9. Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.
1 bracket within slot4 alignment guide
2 bracket caught outside of slot 5 fully seated card
3 alignment bar6 not fully seated card
10. If you replaced a card that was already installed in the computer and you removed the retention mechanism, you may
reinstall the retention mechanism.
11. Before replacing the card retention mechanism, ensure that:
The tops of all cards and filler brackets are flush with the alignment bar.
The notch in the top of the card or filler bracket fits around the alignment guide.
12. Snap the card retention mechanism into place, securing the x16 PCI card.
NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer
cover from closing properly or cause damage to the equipment.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
13. Replace the computer cover
14. If you installed a sound card:
a. Enter system setup, select Audio Controller, and then change the setting to Off.
b. Connect external audio devices to the sound card's connectors. Do not connect external audio devices to the
microphone, speaker/headphone, or line-in connectors on the back panel.
15. If you installed an add-in network adapter and want to disable the integrated network adapter:
a. Enter system setup, select Integrated NIC, and then change the setting to Off.
b. Connect the network cable to the add-in network adapter's connectors. Do not connect the network cable to the
integrated connector on the back panel.
16. Install any drivers required for the card as described in the card documentation.
, reconnect the computer and devices to electrical outlets, and then turn them on.
Removing a PCI Express Card
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
3. Gently push the release tab on the card retention door from the inside to pivot the door open. Because the door is
captive, it will remain in the open position.
4. If your computer includes a card retention mechanism, to secure the x16 card in place from the top:
a. Pivot the mechanism upward and gently squeeze in on the sides to release the mechanism from the two tab slots
holding it in place.
b. Set the retention mechanism aside in a secure location.
5. If you are removing the card permanently, install a filler bracket in the empty card-slot opening.
NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the
computer. The brackets also keep dust and dirt out of your computer.
NOTE: When you install a filler bracket, ensure that the bracket is seated correctly.
6. Reseat the card retention mechanism in the tabs and pivot downward to snap it into place.
7. Close the card retention door to snap it into place.
8. Replace the computer cover
9. Remove the card's driver from the operating system.
10. If you removed a sound card:
a. Enter system setup, select Audio Controller, and then change the setting to On.
b. Connect external audio devices to the audio connectors on the back panel of the computer.
11. If you removed an add-in network connector:
a. Enter system setup, select Integrated NIC, and then change the setting to On.
b. Connect the network cable to the integrated connector on the back panel of the computer.
, reconnect the computer and devices to electrical outlets, and then turn them on.
Drive Panel
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
Removing the Drive Panel
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
1 sliding plate lever 3 drive panel
2 sliding plate4 front panel
3. Grasping the sliding plate lever, slide and hold the sliding plate until the drive panel snaps open.
NOTE: The sliding plate secures and releases the drive panel and helps to secure the drives.
4. Pivot the drive panel outward and lift it away from the computer.
5. Set the drive panel aside in a secure location.
1. Slide the tab on the left side of the drive-panel insert under the center-drive panel tab.
2. Rotate the drive-panel insert into place and snap the drive-panel insert tab over the corresponding tab on the drive
panel.
Replacing the Drive Panel
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
3. If you are installing a replacement drive panel, remove the old drive panel
.
1 sliding plate lever 3 drive panel
2 sliding plate4 front panel
4. Align the drive panel tabs with the side-door hinges.
5. Rotate the drive panel toward the computer until it snaps into place on the front panel.
Front Panel
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
Removing the Front Panel
1. Remove the computer cover.
2. Remove the drive panel.
3. Remove the hard drive
4. Remove the two front-panel screws.
NOTICE: Use care when handling the front-panel release tabs to avoid damaging them.
5. Using a small, flat-blade screwdriver, press the four top front-panel release tabs upwards and press down on the four
bottom release tabs to loosen the front panel.
6. Starting from the bottom of the front panel, pivot the panel toward the top of the computer and remove the panel.
and second hard drive, if applicable.
1 top front-panel release tabs (4)
2 front-panel screws (2)
3 front panel
4 bottom front-panel release tabs (4)
Drives
Your computer supports a combination of these devices:
Up to two serial ATA hard drives
One FlexBay drive (may contain an optional floppy drive or an optional Media Card Reader)
Up to two CD or DVD drives
1 CD/DVD drive(s)
2 FlexBay for optional floppy drive or optional Media Card Reader
3 hard drive(s)
Connect CD/DVD drives to the connector labeled "IDE" on the system board. Serial ATA hard drives should be connected to
the connectors labeled "SATA0" or "SATA2" on the system board.
IDE Drive Addressing
When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device
attached to the last connector on the interface cable is the master or boot device (drive 0), and the device attached to the
middle connector on the interface cable is the slave device (drive 1). See the drive documentation in your upgrade kit for
information on configuring devices for the cable select setting.
Connecting and Disconnecting Drive Interface Cables
When you install a drive, you connect two cables—a DC power cable and a data cable—to the back of the drive and to the
system board.
When removing an IDE drive data cable, grasp the colored pull-tab and pull until the connector detaches.
Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or
a filled-in hole on the other connector. Keyed connectors ensure that the pin-1 wire in the cable (indicated by the colored
stripe along one edge of the IDE cable—serial ATA cables do not use a colored stripe) goes to the pin-1 end of the connector.
The pin-1 end of a connector on a board or a card is usually indicated by a silk-screened "1" printed directly on the board or
card.
NOTICE: When you connect an IDE interface cable, do not place the colored stripe away from pin 1 of the connector.
Reversing the cable prevents the drive from operating and could damage the controller, the drive, or both.
1 interface cable
2 interface connector
Power Cable Connector
To connect a drive using the power cable, locate the power connector on the power supply.
1 SATA power cable connector 3 power cable connector
2 power connector4 power connector
Hard Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer.
NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a
foam pad, that will sufficiently cushion it.
NOTICE: If you are replacing a hard drive that contains data you want to keep, back up your files before you begin
this procedure.
Check the documentation for the drive to verify that it is configured for your computer.
2 tabs (2)
Removing a Hard Drive
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
NOTICE: Use the pull-tab to remove the data cable from your hard drive or from the system board.
3. Disconnect the power and data cables from the drive.
1 serial ATA data cable
2 power cable
4. Press the blue tabs on either side of the hard drive bracket toward each other and slide the drive up and out of the
computer.
1 hard drive
Installing a Hard Drive
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
3. If you are installing a replacement hard drive, remove the old hard drive
4. Unpack the replacement hard drive, and prepare it for installation.
5. Check the documentation for the drive to verify that it is configured for your computer.
NOTE: If your replacement hard drive does not have the hard drive bracket attached, remove the bracket from the old
drive by unsnapping it from the drive. Snap the bracket onto the new drive.
1 drive
.
2 hard drive bracket
6. Gently slide the drive into place until you feel a click or feel the drive securely installed.
7. Connect the power and hard-drive cables to the drive.
1 serial ATA data cable
2 power cable
8. Check all connectors to be certain that they are properly cabled and firmly seated.
9. Replace the computer cover.
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
10. Connect your computer and devices to electrical outlets, and turn them on.
See the documentation that came with the drive for instructions on installing any software required for drive operation.
Adding a Second Hard Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer.
NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a
foam pad, that will sufficiently cushion it.
1. Check the documentation for the drive to verify that it is configured for your computer.
2. Follow the procedures in "Before You Begin
3. Remove the computer cover.
4. Press the blue release tabs on each side of the hard drive bracket toward each other and slide the drive up and out of
the computer.
5. Snap the bracket onto the hard drive.
6. Gently slide the new drive (the second hard drive) into place until you feel a click or feel the drive securely installed.
."
1 release tabs (2)3 hard drive bay
2 second hard drive in lower bay 4 primary hard drive in upper bay
7. Connect a power cable to the drive.
8. Connect the data cable to the drive and to the system board.
Floppy Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer.
NOTE: If you are adding a floppy drive, see "Installing a Floppy Drive."
Removing a Floppy Drive
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
3. Remove the drive panel
.
1 power cable
2 data cable
4. Disconnect the power and data cables from the back of the floppy drive.
NOTE: If you are installing a PCI Express x16 card, the card may cover the floppy-drive connectors. Remove the card
before connecting the floppy-drive cables.
5. Slide the sliding plate lever toward the bottom of the computer and, without releasing the sliding plate lever, slide the
floppy drive out through the front of the computer.
1 sliding plate lever
2 sliding plate
3 floppy drive
Installing a Floppy Drive
NOTE: If the new floppy drive does not include shoulder screws, use the screws within the drive panel insert.
1 drive
2 screws (4)
1. Follow the procedures in "Before You Begin
2. Remove the computer cover.
3. Remove the drive panel
NOTE: If you are installing a new drive, you need to remove the drive-panel insert.
4. Slide the drive into place until you feel a click or feel the drive securely installed.
5. Attach the power and data cables to the floppy drive.
6. Connect the other end of the data cable to the connector labeled "DSKT" on the system board and route the cable
through the clip on the shroud.
.
."
1 power cable
2 data cable
7. Check all cable connections and fold cables out of the way to avoid blocking the fan and cooling vents.
8. Replace the drive panel.
9. Replace the computer cover
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
10. Connect your computer and devices to their electrical outlets, and turn them on.
See the documentation that came with the drive for instructions on installing any software required for drive operation.
11. Enter system setup and select the appropriate Diskette Drive option.
12. Verify that your computer works correctly by running the Dell Diagnostics
.
.
Media Card Reader (Optional)
For information about using a Media Card Reader, see your Owner's Manual.
Removing a Media Card Reader
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer chassis.
1. Follow the procedures in "Before You Begin
2. Remove the computer cover.
3. Remove the drive panel
.
."
1 cable
2 Media Card Reader
4. Disconnect the FlexBay USB cable on the back of the Media Card Reader from the Media Card Reader connector on the
system board and route the cable through the cable routing clip.
1 sliding plate lever
2 sliding plate
3 Media Card Reader
5. Slide the sliding plate toward the bottom of the computer and, without releasing the sliding plate, slide the Media Card
Reader out through the front of the computer.
6. Replace the drive panel
7. Replace the computer cover
.
.
Installing a Media Card Reader
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer chassis.
1. Follow the procedures in "Before You Begin
."
1 Media Card Reader
2 screws (4)
2. Remove the computer cover.
3. Remove the drive panel.
4. Remove the Media Card Reader from its packaging and ensure that all of the screws are included.
5. Slide the Media Card Reader into place until you feel a click or feel the drive securely installed.
NOTE: Ensure that the Media Card Reader is installed before the FlexBay cable is connected.
6. Connect the FlexBay USB cable to the back of the Media Card Reader and to the Media Card Reader connector on the
system board.
1 Media Card Reader
2 FlexBay USB cable
7. Route the FlexBay USB cable through the cable routing clip.
8. Replace the drive panel.
9. Replace the computer cover
.
CD/DVD Drive
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer chassis.
Removing a CD/DVD Drive
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
3. Remove the drive panel
.
4. Disconnect the power and data cables from the back of the drive.
5. Slide the sliding plate lever toward the bottom of the computer and, without releasing the sliding plate lever, slide the
CD/DVD drive out through the front of the computer.
Installing a CD/DVD Drive
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
3. Remove the drive panel
NOTE: If you are installing a new drive, you need to remove the drive-panel insert.
4. Slide the drive into place until you feel a click or feel the drive securely installed.
.
5. Connect the power and data cables to the drive.
6. Check all cable connections, and fold cables out of the way to avoid blocking the fan and cooling vents.
7. Replace the drive panel
8. Replace the computer cover
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug it into the
computer.
9. Connect your computer and devices to their electrical outlets, and turn them on.
See the documentation that came with the drive for instructions on installing any software required for drive operation.
.
.
10. Enter system setup and select the appropriate Drive option.
11. Verify that your computer works correctly by running the Dell Diagnostics.
Heat-Sink Assembly
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer chassis.
Removing the Heat-Sink Assembly
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
CAUTION: Despite having a plastic shield, the heat-sink assembly may be very hot during normal
operation. Ensure that the assembly has had sufficient time to cool before you touch it.
NOTE: To loosen the two captive screws on each side of the heat-sink assembly, you need a long Phillips screwdriver.
3. Loosen the two captive screws that attach the heat-sink assembly to the system board on either side of the assembly.
4. Pivot the assembly toward the back of the computer and lift to remove the assembly.
NOTICE: After you remove the heat-sink assembly, lay the assembly on its side. Do not set the heat-sink assembly
upright or touch the thermal interface, as this may result in damage to the thermal interface material.
5. Lay the assembly aside on its side.
1 heat-sink assembly
2 captive screws (2)
NOTICE: When you install the heat-sink assembly, do not touch the thermal interface on its underside, as this may
result in damage to the thermal interface material.
Processor
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer chassis.
Removing the Processor
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
NOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat-sink assembly. If you are not
installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you install your new
processor.
3. Remove the heat-sink assembly
4. Open the processor cover:
a. Push down on the release lever and slide the lever out from under the side latch on the processor socket.
.
b. Pull the lever back to release the processor cover.
1 processor cover4 release lever
2 processor5 side latch
3 processor socket
NOTICE: When removing or replacing the processor, do not touch any of the pins inside the processor socket or allow
any objects to fall onto the pins in the socket.
5. Grasp the processor by the edges to remove it from the processor socket.
Leave the release lever extended in the release position so that the socket is ready for the new processor.
Installing the Processor
NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
NOTICE: When installing the processor, do not touch any of the pins inside the socket or allow any objects to fall onto
the pins in the socket.
1. Unpack the new processor, being careful not to touch the underside of the processor.
NOTICE: You must position the processor correctly in the socket to avoid permanent damage to the processor and the
computer when you turn on the computer.
2. If the release lever on the processor socket is not fully extended, move it to that position.
3. Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket.
4. Align the pin-1 corners of the processor and socket.
1 processor cover6 release lever
2 tab7 front alignment notch
3 processor8 socket and processor pin-1 indicators
4 processor socket 9 rear alignment notch
5 cover latch
NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force
when you install the processor.
5. Set the processor lightly in the socket and ensure that the processor is positioned correctly.
6. When the processor is fully seated in the socket, close the processor cover.
Ensure that the tab on the processor cover is positioned underneath the release lever at the front of the socket.
7. Pivot the release lever back toward the socket and snap it into place under the side latch to secure the processor.
NOTICE: If you are not installing a processor upgrade kit from Dell, reuse the original heat-sink assembly when you
replace the processor.
If you installed a processor replacement kit from Dell, return the original heat-sink assembly and processor to Dell in
the same package in which your replacement kit was sent.
NOTICE: When installing the heat-sink assembly, do not touch the thermal interface on its underside, as this may
result in damage.
8. Install the heat-sink assembly
9. Replace the computer cover
NOTICE: To connect a network cable, first plug the cable into the network port or device and then plug the cable into
the computer.
.
.
10. Connect your computer and devices to electrical outlets, and turn them on.
Fan Assembly
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer chassis.
Removing the Fan Assembly
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
3. Remove the heat-sink assembly
4. Press the release tab on the fan-cable connector on the system board to remove the connector.
.
1 fan release tabs (2)
2 fan assembly
3 fan cable connector
4 release tab on fan cable connector
5. Simultaneously press the fan-release tab on one side of the fan assembly and pull the fan-release tab located on the
bottom of the opposite side of the assembly upwards.
6. Slide the fan assembly toward the back of the computer and lift to remove the assembly.
Front I/O Panel
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
removing the cover.
NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body
before you touch any of your computer's electronic components. You can do so by touching an unpainted metal surface
on the computer chassis.
Removing the Front I/O Panel
1. Follow the procedures in "Before You Begin."
2. Remove the computer cover.
3. Remove the heat-sink assembly
4. Remove the fan assembly
.
.
1 screw
2 front I/O panel
5. Remove the screw that secures the front I/O panel to the front of the computer.
6. Pull the I/O panel toward the back of the computer and lift the panel to remove from the computer.
7. Disconnect any cables from the I/O panel.
System Board
Jumper Settings
The jumper locations are shown below.
Jumper SettingDescription
PSWD
(default)
Password features are enabled.
Password features are disabled.
RTCRST
(default)
Real-time clock reset in normal operation.
Clear CMOS settings.
Removing the System Board
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before
opening the cover.
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate any static electricity that could harm internal components.
1. Shut down the computer through the Start menu.
2. Ensure that your computer and attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your computer, turn them off now.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the
network port or device.
3. Disconnect any telephone or telecommunication lines from the computer.
4. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to
ground the system board.
5. Remove the computer cover.
6. Remove any components that restrict access to the system board (CD/DVD drives, floppy drive, hard drive, front I/O
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTE: The Drivers and Utilities CD (ResourceCD) is optional, and as such, may not ship with all computers.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before you
contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
Enter system setup
in system setup and is active.
Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities
to review your computer's configuration information, and ensure that the device you want to test displays
CD (ResourceCD).
Starting the Dell Diagnostics From Your Hard Drive
1. Turn on (or restart) your computer.
2. When the DELL™ logo appears, press <F12> immediately.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from
your (optional) Drivers and Utilities CD.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows®
desktop. Then shut down your computer and try again.
3. When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.
4. When the Dell Diagnostics Main Menu appears, select the test you want to run
.
Starting the Dell Diagnostics From the Optional Drivers and Utilities CD
1. Insert the Drivers and Utilities CD.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut
down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots
according to the devices specified in system setup
3. When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.
4. Select the IDE CD-ROM Device option from the CD boot menu.
5. Select the Boot from CD-ROM option from the menu that appears.
6. Type 1 to start the ResourceCD menu.
7. Type 2 to start the Dell Diagnostics.
8. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version
appropriate for your computer.
.
9. When the Dell Diagnostics Main Menu appears, select the test you want to run
.
Dell Diagnostics Main Menu
1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
OptionFunction
Express
Test
Extended
Test
Custom
Test
Symptom
Tree
2. If a problem is encountered during a test, a message appears with an error code and a description of the problem.
Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your
part. Run Express Test first to increase the possibility of tracing the problem quickly.
Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer
questions periodically.
Tests a specific device. You can customize the tests you want to run.
Lists the most common symptoms encountered and allows you to select a test based on the symptom of the
problem you are having.
Write down the error code and problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see your computer Owner's Manual for information about how to
contact Dell).
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical
support will ask for your Service Tag. Your computer's Service Tag is listed in the system information option in system
setup.
3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following
table for more information.
TabFunction
ResultsDisplays the results of the test and any error conditions encountered.
ErrorsDisplays error conditions encountered, error codes, and the problem description.
HelpDescribes the test and may indicate requirements for running the test.
Configuration Displays your hardware configuration for the selected device.
ParametersAllows you to customize the test by changing the test settings.
4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.
5. Close the test screen to return to the MainMenu screen. To exit the Dell Diagnostics and restart the computer, close
the MainMenu screen.
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and
various internal tests, and it displays the information in the device list in the left pane of the screen. The
device list may not display the names of all the components installed on your computer or all devices
attached to your computer.
System Lights
Your power button light and hard-drive activity light may indicate a computer problem.
Power LightProblem DescriptionSuggested Resolution
Solid greenPower is on, and the computer
is operating normally.
Blinking greenThe computer is in the
suspended state (Microsoft®
Windows® 2000 and Windows
XP).
No corrective action is required.
Press the power button, move the mouse, or press a key on the
keyboard to wake the computer.
Blinks green several
times and then turns
off
Solid amberThe Dell Diagnostics is running
Blinking amberA power supply or system board
Solid green and a beep
code during POST
Solid green power light
and no beep code and
no video during POST
Solid green power light
and no beep code but
the computer locks up
during POST
A configuration error exists.Check the diagnostic lights to see if the specific problem is
a test, or a device on the
system board may be faulty or
incorrectly installed.
failure has occurred.
A problem was detected while
the BIOS was executing.
The monitor or the graphics
card may be faulty or
incorrectly installed.
An integrated system board
device may be faulty.
identified.
If the Dell Diagnostics is running, allow the testing to complete.
Check the diagnostic lights to see if the specific problem is
identified.
If the computer does not boot, contact Dell for technical
assistance (see your computer Owner's Manual for information
about how to contact Dell).
Check the diagnostic lights to see if the specific problem is
identified. Also, see "Power Problems" in your computer Owner'sManual.
See "Beep Codes
Also, check the diagnostic lights to see if the specific problem is
identified.
Check the diagnostic lights to see if the specific problem is
identified. See "Video and Power Problems" in your computer
Owner's Manual.
Check the diagnostic lights to see if the specific problem is
identified. If the problem is not identified, contact Dell for
technical assistance. See your computer Owner's Manual for
information on how to contact Dell.
" for instructions on diagnosing the beep code.
Hard-Drive
Activity
Light
Solid greenThe hard-drive activity light is on when the computer reads data from or writes data to theNo corrective
Problem DescriptionSuggested
Resolution
hard drive. The light might also be on when a device such as a CD player is operating.action is
required.
Diagnostic Lights
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
To help you troubleshoot a problem, your computer has four diagnostic lights labeled "1," "2," "3," and "4" on the front panel.
When the computer starts normally, the lights flash. If the POST portion of system boot completes successfully, all four lights
display solid green. If the computer malfunctions during the POST process, the pattern displayed on the lights may help
identify where in the process the computer halted.
Light Pattern Problem DescriptionSuggested Resolution
The computer is in a normal
"off" condition, has successfully
booted to the operating system,
or a possible pre-BIOS failure
has occurred.
A possible processor failure has
occurred.
Memory modules are detected,
but a memory failure has
occurred.
A possible graphics card failure
has occurred.
Plug the computer into a working electrical outlet and press the power
button. Also see "Power Problems" in your computer Owner's Manual.
Contact Dell (see your computer Owner's Manual for information
about how to contact Dell).
If you have two or more memory modules installed, remove the
modules, reinstall one module, and then restart the computer.
If the computer starts normally, reinstall an additional module.
Continue until you have identified a faulty module or reinstalled
all modules without error.
If available, install properly working memory of the same type
into your computer.
If the problem persists, contact Dell (see your computer
Owner's Manual for information about how to contact Dell).
If the computer has a graphics card, remove the card, and then
restart the computer.
If the problem still exists, install a graphics card that you know
works and restart the computer.
If the problem persists or the computer has integrated
graphics, contact Dell (see your computer Owner's Manual for
information about how to contact Dell).
A possible floppy or hard drive
failure has occurred.
A possible USB failure has
occurred.
No memory modules are
detected.
Memory modules are detected,
but a memory configuration or
Reseat all power and data cables and restart the computer.
Reinstall all USB devices, check cable connections, and then restart
the computer.
If you have two or more memory modules installed, remove the
modules, reinstall one module, and then restart the computer.
If the computer starts normally, reinstall an additional module.
Continue until you have identified a faulty module or reinstalled
all modules without error.
If available, install properly working memory of the same type
into your computer.
If the problem persists, contact Dell (see your computer
Owner's Manual for information about how to contact Dell).
Ensure that no special memory module/memory connector
placement requirements exist (see "Memory
").
compatibility error exists.Verify that the memory modules that you are installing are
compatible with your computer (see "Memory").
If the problem persists, contact Dell (see your computer
Owner's Manual for information about how to contact Dell).
A possible expansion card failure
has occurred.
Another failure has occurred.Ensure that the cables are properly connected to the system
The computer is in a normal
operating condition after POST.
1. Determine if a conflict exists by removing a card (not a
graphics card) (see "Cards
2. If the problem persists, reinstall the card that you removed,
remove a different card, and then restart the computer.
3. Repeat this process for each card. If the computer starts
normally, troubleshoot the last card removed from the
computer for resource conflicts (see "Resolving Software and
Hardware Compatibilities" in your computer Owner's Manual).
4. If the problem persists, contact Dell (see your computer
Owner's Manual for information about how to contact Dell).
board from the hard drive, CD drive, and DVD drive (see
"System Board Components
If there is an error message on your screen identifying a
problem with a device (such as the floppy drive or hard drive),
check the device to ensure that it is functioning properly.
The operating system is attempting to boot from a device (such
as the floppy drive or hard drive); check system setup
ensure that the boot sequence is correct for the devices
installed on your computer.
Check the computer message that appears on your monitor
screen.
If the problem persists, contact Dell (see your computer
Owner's Manual for information about how to contact Dell).
None.
")and restarting the computer.
").
to
NOTE: The diagnostic lights are
not lit after the system
successfully boots to the
operating system.
Beep Codes
Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of
beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists of one beep, a burst of three
beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.
If your computer beeps during start-up:
1. Write down the beep code.
2. Run the Dell Diagnostics
3. Contact Dell for technical assistance (see your computer Owner's Manual for information about how to contact Dell).
To change the system configuration information after you add, change, or remove any hardware in your computer
To set or change a user-selectable option such as the user password
To read the current amount of memory or set the type of hard drive installed
Before you use system setup, it is recommended that you write down the system setup screen information for future
reference.
NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain changes can
make your computer work incorrectly.
Entering System Setup
1. Turn on (or restart) your computer.
2. When the blue DELL™ logo appears, press <F2> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows®
desktop, then shut down your computer (see Turning Off Your Computer
) and try again.
System Setup Screens
The system setup screen displays current or changeable configuration information for your computer.
System Setup Options
Sequence
NOTE: Depending on your computer, BIOS version, and installed devices, the items listed in this section may not
appear, or may not appear exactly as listed.
System
Displays the System name, BIOS Version number, BIOS Date,
Service Tag, Express Service Code, and Asset Tag.
System
Info
Processor
Info
Memory
Info
NOTE: The system name listed in the BIOS may not appear exactly as
the name that appears on the computer or in the computer's
documentation.
Displays the following information for the processor installed in the
system: Processor Type, Processor Clock Speed, Processor BusSpeed, Processor Cache Size, Processor ID number, whether the
processor is Hyperthreading Capable, and if the processor has 64-bitTechnology.
Displays the amount of Installed Memory, Memory Speed, MemoryChannel Mode, and a description of the Memory Technology. This
option also displays a table that describes the memory size, whether the
memory module is ECC capable, single or dual rank, type, and
organization.
PCI Info
Date/Time
Boot
Displays the contents of each PCI slot.
Controls the system's internal calendar and clock.
Determines the order in which the system searches for boot devices
during system startup.
(Diskette
Threading
drive
default)
Drives
NOTE: If you insert a boot device and restart the computer, this option
appears in the system setup menu. To boot from a USB memory device,
select the USB device and move it so it becomes the first device in the
list.
Enables and disables the floppy drives and sets read permission for
the internal floppy drive.
Diskette
Drive
(Internal
default)
Drives 0
through 3
(On default)
SATA Operation
(RAID
Autodetect/ATA
default)
Onboard Devices
Enables or disables the integrated NIC controller. Settings are On, Off,
Integrated
NIC
(On
default)
Integrated
Audio
Controller
or On w/PXE. When the On w/PXE setting is active (available only
for setting up a future boot process), the computer prompts you to
press <Ctrl><Alt><b>.
Pressing this key combination causes a menu to display that allows you
to select a method for booting from a network server. If a boot routine
is not available from the network server, the computer attempts to boot
from the next device in the boot sequence list.
Enables or disables the onboard audio controller.
Off — disables all floppy drives
USB — enables the USB floppy drive
Internal — enables the internal floppy drive
Read Only — enables the internal drive controller and allows
the internal floppy drive read-only permission
NOTE: Operating systems with USB support will recognize USB
floppy drives regardless of this setting.
Enables or disables an ATA or SATA device (such as hard-drive, CD
drive, or DVD drive). On enables the interface so that the device
can be used.
Displays the Controller type (ATA or SATA), Port number the
drive is using, Drive ID number, Capacity, and whether the drive is
controlled by the BIOS.
Identifies and defines the SATA controller settings for RAID. You
can set the SATA controller to RAID Autodetect/ATA or RAIDOn.
USB for
Flexbay
(On
default)
Video
Primary
Video
(Auto
default)
Video
Memory
Size
(8 MB
default)
Performance
Hyper-
Enables or disables internal USB for FlexBay.
NOTE: This USB option appears only if a FlexBay device is
installed.
Specifies which video controller is primary when two video controllers are
present on the computer. Auto enables the add-in video controller.
Onboard enables the integrated video controller.
Configures the system memory allocation reserved for the integrated video
controller. Settings are 1MB and 8MB.
Determines whether the physical processor appears as one or two logical
(On
processors. The performance of some applications improve with additional
default)
SpeedStep
(On
default)
HDD
Acoustic
Mode
logical processors installed.
Allows the BIOS to modify the processor fan and speed based on
processor temperature readings.
NOTE: Intel SpeedStep® is not supported by all processors; therefore,
this option will appear only when a supported processor is installed.
Bypass — Your computer does not test or change the current
acoustics mode setting.
Quiet — The hard drive operates at its most quiet setting.
Suggested — The hard drive operates at the level suggested by
the drive manufacturer.
Performance — The hard drive operates at its maximum speed.
(Bypass
default)
Security
Admin
Password
(Not set
default)
System
Password
(Not set
default)
Password
Changes
(Unlocked
default)
NOTE: Switching to performance mode will cause the drive heads to
move faster, causing the hard drive to be noisier. However, some drives
may not see an increase in data transfer rates.
NOTE: Changing the acoustics setting does not alter your hard drive
image.
Displays the current status of your System Setup program's password
security feature and allows you to verify and assign a new admin
password.
Displays the current status of the system's password security feature and
allows a new system password to be assigned and verified.
Determines the interaction between the System password and the
Admin password.
Locked — prevents a user without a valid Admin password frombeing able to modify the System password
Unlocked — allows a user without a valid Admin password to
modify the system password
Execute
Disable
(On
default)
Power Management
AC
Recovery
(Off
default)
Auto
Power
On
(Off
Enables or disables Execute Disable memory protection technology.
Determines how the system responds when AC power is re-applied after a
power loss.
Sets the computer to automatically turn on.
Off — The system remains off when power is re-applied. You must
press the front-panel power button before the system turns on.
On — The system turns on when power is re-applied.
Last — The system returns to the last power state the system was
in just before it was turned off.
Off — disables the Auto Power On feature
Everyday — turns the computer on every day at the time set in
Auto Power Time
Weekdays — turns the computer on every day from Mondaythrough Friday at the time set in Auto Power Time
default)
Auto
Power
Time
NOTE: This feature does not work if you turn off your computer using a
power strip or surge protector.
Sets time to automatically turn on the computer.
Time is kept in the standard 12-hour format (hours:minutes). Change the
startup time by pressing the right- or left-arrow key to increase or
decrease the numbers, or type numbers in both the date and time fields.
Sets the computer's suspend mode.
Suspend
Mode
(S3
default)
Maintenance
SERR DMI
Message
(On
default)
Load
Defaults
Event
Log
POST Behavior
Fastboot
(On
default)
Controls the SERR DMI message mechanism.
NOTE: Some graphics cards require that the SERR DMI message
mechanism be disabled.
Restores System Setup options to their factory defaults.
Allows you to view the Event Log. Entries are marked R for Read and U
for Unread. Mark All Entries Read puts an R to the left of all entries.
Clear Log clears the Event Log.
S1 — sets the computer to a suspend state where the computer is
running in a low-power mode
S3 — sets the computer to a standby state where the power is
reduced or turned off for most components; however, system
memory remains active for both settings
When enabled, this feature reduces computer startup time by bypassing
some compatibility steps.
Off — does not skip any steps during computer startup
On — starts the system more quickly
Numlock
Key
(On
default)
POST
Hotkeys
(Setup &
Boot Menu
default)
Keyboard
Errors
(Report
default)
Determines the functionality of the numeric keys on the right side of
your keyboard.
Off — commands the right keypad keys to function as arrows
On — commands the right keypad keys to function as numbers
Determines whether the sign-on screen displays a message stating the
keystroke sequence that is required to enter the Setup program or the
Quickboot feature.
Setup & Boot Menu — displays both messages
(F2=Setup and F12=Boot Menu)
Setup — displays the setup message only (F2=Setup)
Boot Menu — displays the Quickboot message only (F12=Boot
Menu)
None — displays no message
When set to Report and an error is detected during POST, the BIOS will
display the error message and prompt you to press <F1> to continue or
press <F2> to enter System Setup.
When set to Do Not Report (disabled) and an error is detected during
POST, the BIOS will display the error message and continue booting the
system.
Boot Sequence
This feature allows you to change the boot sequence for devices.
Option Settings
NOTE: The computer attempts to boot from all bootable devices listed in the boot sequence. If no bootable device is
detected the computer displays the error message No bootable devices. Press the <F1> key to retry the boot or
press the <F2> key to enter the setup utility.
Diskette Drive — The computer attempts to boot from the floppy drive. If there is no floppy disk in the drive, or there
is no floppy drive installed, the computer attempts to boot from the next bootable device in the sequence.
NOTE: If there is a non-bootable floppy disk in the drive, the computer generates an error message. Follow the
on-screen instructions to retry the boot.
Hard Drive — The computer attempts to boot from the primary hard drive. If there is no operating system on the
drive, the computer attempts to boot from the next bootable device in the sequence.
CD-ROM Drive — The computer attempts to boot from the CD-ROM drive. If there is no CD in the drive, or if the CD in
the drive is non-bootable, the computer attempts to boot from the next bootable device in the sequence.
Onboard Network Controller — The computer attempts to boot from the network. If no network is detected, the
computer attempts to boot from the next bootable device in the sequence.
NOTE: To boot from a network the onboard network controller must be set to On w/PXE.
USB Flash Device — Insert the memory device into a USB port and restart the computer. When F12 = Boot Menu
appears in the upper-right corner of the screen, press the <F12> key. The BIOS detects the device and adds the USB
flash option to the boot menu.
NOTE: To boot from a USB device, the device must be bootable. To verify that your device is bootable, check the
device documentation.
Changing Boot Sequence for the Current Boot
You can use this feature, for example, to restart your computer to a USB device such as a floppy drive, memory key, or CDRW drive.
NOTE: If you are booting to a USB floppy drive, you must first set the floppy drive to OFF in system setup (see System
Setup).
1. If you are booting to a USB device, connect the USB device to a USB connector (see Connectors
2. Turn on (or restart) your computer.
3. When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>.
).
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows
desktop. Then shut down your computer (see Turning Off Your Computer
The Boot Device Menu appears, listing all available boot devices. Each device has a number next to it.
4. At the bottom of the menu, enter the number of the device that is to be used for the current boot only.
For example, if you are booting to a USB memory key, highlight USB Flash Device and press <Enter>.
) and try again.
NOTE: To boot to a USB device, the device must be bootable. To make sure your device is bootable, check the device
documentation.
Changing Boot Sequence for Future Boots
1. Enter system setup (see Entering System Setup).
2. Use the arrow keys to highlight the Boot Sequence menu option and press <Enter> to access the menu.
NOTE: Write down your current boot sequence in case you want to restore it.
3. Press the up- and down-arrow keys to move through the list of devices.
4. Press the spacebar to enable or disable a device (enabled devices have a checkmark).
5. Press plus (+) or minus (–) to move a selected device up or down the list.
Clearing Forgotten Passwords
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in
the Product Information Guide.
1. Follow the procedures in Getting Started
.
2. Locate the 3-pin password jumper (PSWD) on the system board (see System Board Components), and attach the
jumper plug to pins 2 and 3 to clear the password.
NOTE: When you receive your computer, the jumper plug is attached to pins 1 and 2.
3. Close the computer cover (see Replacing the Computer Cover
4. Connect your computer and monitor to electrical outlets, and turn them on.
5. After the Microsoft® Windows® desktop appears on your computer, shut down the computer (see Turning Off Your
Computer).
6. Turn off the monitor and disconnect it from the electrical outlet.
7. Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system
board.
8. Open the computer cover (see Removing the Computer Cover
9. Locate the 3-pin password jumper (PSWD) on the system board (see System Board Components
jumper to pins 1 and 2 to reenable the password feature.
10. Close the computer cover (see Replacing the Computer Cover).
NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
11. Connect your computer and devices to electrical outlets, and turn them on.
).
).
) and attach the
Clearing CMOS Settings
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in
the Product Information Guide.
1. Follow the procedures in Before You Begin
2. Reset the current CMOS settings:
a. Locate the 3-pin CMOS jumper (RTCRST) on the system board (see System Board Components
b. Remove the jumper plug from pins 2 and 3.
c. Place the jumper plug on pins 1 and 2 and wait approximately five seconds.
d. Replace the jumper plug on pins 2 and 3.
3. Close the computer cover (see Replacing the Computer Cover
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
4. Connect your computer and devices to electrical outlets, and turn them on.
.
).
).
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