Dell AXIM X30 User Manual

Dell™ Axim™ X30

Owner’s Manual

PLEASE READ THIS DOCUMENT CAREFULLY!
IT CONTAINS VERY IMPORTANT INFORMATION ABOUT
YOUR RIGHTS AND OBLIGATIONS, AS WELL AS
LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO
YOU. THIS DOCUMENT CONTAINS A DISPUTE
RESOLUTION CLAUSE.

Models HC02U, HC02U-C, HC02U-B, HC02U-W, HD03U

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you

make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to

hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property

damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the
"Glossary" on page 161.

____________________

Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Axim, TrueMobile,

Dimension, Inspiron, OptiPlex, Latitude, Dell Precision, PowerApp,
PowerVault, PowerEdge, PowerConnect, and DellNet are trademarks of

Dell Inc.; Intel, Pentium, Intel XScale, and Celeron are registered trademarks
and StrataFlash is a trademarks of Intel Corporation; Microsoft, Windows,
Windows Media, and ActiveSync are registered trademarks and W indows Mobile
is a trademark of Microsoft Corporation; Cisco is the registered trademark of
Cisco Systems Inc.; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and
is used by Dell Inc. under license.

Other trademarks and trade names may be used in this document to refer to either
the entities claiming the marks and names or their products. Dell Inc. disclaims
any proprietary interest in trademarks and trade names other than its own.

Models HC02U, HC02U-C, HC02U-B, HC02U-W, HD03U

September 2004 P/N U7216 Rev. A00

Contents

U.S. Terms and Conditions of Sale . . . . . . . . 11

Limited Warranties

. . . . . . . . . . . . . . . . 14

Limited Warranty for Dell-Branded
Hardware Products (U.S. Only)

Total Satisfaction Return Policy
(U.S. Only)

. . . . . . . . . . . . . . . . . . 19

Limited Warranty Terms for Dell-Branded
Hardware Products (Canada Only)

"Total Satisfaction" Return Policy
(Canada Only)

. . . . . . . . . . . . . . . . . 24

Dell Software and Peripherals
(Canada Only)

. . . . . . . . . . . . . . . . . 25

1-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only)

Dell™ Software License Agreement

CAUTION: Safety Instructions

SAFETY: General

SAFETY: Power

SAFETY: Battery

. . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . 30

. . . . . . . . . . . . . . . 30

SAFETY: Air Travel

. . . . . . . . . . 29

. . . . . . . . . . . . . . 31

SAFETY: Electromagnetic
Compatibility Instructions

. . . . . . . . . . . 31

. . . . . . . . 15

. . . . . . 20

. . . . 25

. . . . . . . 27

Contents 3

When Using Your Device . . . . . . . . . . . . . 32

SAFETY: Ergonomic Computing Habits

. . . . 32

SAFETY: Protecting Against
Electrostatic Discharge

SAFETY: Battery Disposal

SAFETY: Battery Statement (Taiwan)

. . . . . . . . . . . . 33

. . . . . . . . . . . 33

. . . . . 33

Finding Information

1 About Your Device

Front, Side, and Back Views . . . . . . . . . . . 35

Front and Side Views

Back View

Using the Battery

Installing and Removing the Battery

Charging the Battery

Connecting to a Computer

Using the Cradle

Using the Sync Cable

Checking Built-In Storage

Using Secure Digital Memory Cards

Performing a Reset

Soft Reset

Hard Reset

. . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . 38

. . . . . . . . . . . . . . . . . . . 45

. . . . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . 35

. . . . . . 38

. . . . . . . . . . . . . . 39

. . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . 43

. . . . . . . . . . . . 44

. . . . . . . 44

. . . . . . . . . . . . . . . . 45

4 Contents

2 Using Microsoft® Windows Mobile™ 2003

Second Edition

Device Buttons and the Stylus . . . . . . . . . . 47

Today S c r een

Status Icons

Programs

Program Buttons

Switcher Bar

. . . . . . . . . . . . . . . . . . . 47

. . . . . . . . . . . . . . . . . . . 48

. . . . . . . . . . . . . . . . . . . . . 50

. . . . . . . . . . . . . . . 50

. . . . . . . . . . . . . . . . . 50

Navigation Bar and Command Bar

Pop-Up Menus

. . . . . . . . . . . . . . . . . . 53

Finding and Organizing Information

Backing Up Data

. . . . . . . . . . . . . . . . . 54

3 Entering Information

Entering Text Using the Input Panel . . . . . . . 55

Typing With the Soft Keyboard

Letter Recognizer

Block Recognizer

Transcriber

Editing Typed Text

. . . . . . . . . . . . . . . 57

. . . . . . . . . . . . . . . 57

. . . . . . . . . . . . . . . . . . 58

. . . . . . . . . . . . . . 58

. . . . . . . . 52

. . . . . . . 54

. . . . . . . . 56

Writing on the Screen

Editing Written Text

. . . . . . . . . . . . . . 58

. . . . . . . . . . . . . 59

Contents 5

Drawing on the Screen . . . . . . . . . . . . . . 62

Creating a Drawing

Editing a Drawing

. . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . 63

Recording a Message

Using My Text

. . . . . . . . . . . . . . . 63

. . . . . . . . . . . . . . . . . . . 64

4 Adjusting Settings

Personal Tab . . . . . . . . . . . . . . . . . . . . 65

System Tab

Connections Tab

5 Using Microsoft® ActiveSync

. . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . 66

®

About ActiveSync . . . . . . . . . . . . . . . . . 67

Installing and Using ActiveSync

. . . . . . . . . 68

6 Scheduling and Communicating

About Microsoft® Pocket Outlook . . . . . . . . 69

6 Contents

Calendar

. . . . . . . . . . . . . . . . . . . . . . 69

Using the Summary Screen

Creating Meeting Requests

. . . . . . . . . . 71

. . . . . . . . . . . 71

Contacts . . . . . . . . . . . . . . . . . . . . . 72

Finding a Contact

Using the Summary Screen

Tasks

. . . . . . . . . . . . . . . . . . . . . . . 74

Notes

. . . . . . . . . . . . . . . . . . . . . . . 75

. . . . . . . . . . . . . . . 73

. . . . . . . . . . 73

Messaging

. . . . . . . . . . . . . . . . . . . . 76

Synchronizing E-Mail Messages

. . . . . . . . 76

Connecting Directly to an E-Mail Server

Using the Message List

Composing Messages

. . . . . . . . . . . . 78

. . . . . . . . . . . . . 79

Managing E-Mail Messages and Folders

Notifications

. . . . . . . . . . . . . . . . . . . 82

7 Adding and Removing Programs

Adding Programs Using
Microsoft

Downloading Programs From the Internet

Adding a Program to the Start Menu

Error when Installing Software

®

ActiveSync

®

. . . . . . . . . . . . . 83

Using File Explorer on the Device

Using ActiveSync on the Computer

. . . . . . . . . 86

Changing the Display Mode on
Your Device

. . . . . . . . . . . . . . . . . . 86

. . . . . . 85

. . . . . . . 85

. . . . . . 85

. . . 77

. . . 81

. . . . 84

Removing Programs

. . . . . . . . . . . . . . . 87

Contents 7

8 Using Companion Programs

Microsoft® Pocket Word . . . . . . . . . . . . . 89

Pocket Excel

Tips for Working in Pocket Excel

MSN Messenger

Setting Up

Working With Contacts

Chatting With Contacts

Microsoft Windows Media
for Pocket PC

. . . . . . . . . . . . . . . . . . . . 91

. . . . . . . 93

. . . . . . . . . . . . . . . . . . 93

. . . . . . . . . . . . . . . . . . . 94

. . . . . . . . . . . . 94

. . . . . . . . . . . . 95

®

Player

. . . . . . . . . . . . . . . . . . . 95

9 Using Microsoft® Pocket Internet Explorer

Mobile Favorites . . . . . . . . . . . . . . . . . . 97

Conserving Memory

Mobile Favorites Folder

Favorite Links

Using AvantGo Channels

Browsing Mobile Favorites and the Web

. . . . . . . . . . . . . . 98

. . . . . . . . . . . . 98

. . . . . . . . . . . . . . . . . 99

. . . . . . . . . . . . . 99

. . . . 100

10 Getting Connected

Using Infrared . . . . . . . . . . . . . . . . . . 104

Using Bluetooth® Wireless Technology

Using Wi-Fi (802.11b)

8 Contents

. . . . . 104

. . . . . . . . . . . . . . 105

Using Cisco® LEAP Wireless LAN Security . . . 106

Creating a Modem Connection

Creating an Ethernet Connection

Creating a VPN Connection

Ending a Connection

Connecting Directly to an E-Mail Server

Getting Help on Connecting . . . . . . . . . . . 112

11 Appendix

Specifications . . . . . . . . . . . . . . . . . . . 113

Regulatory Notices

FCC Notices (U.S. Only)

IC Notice (Canada Only)

CE Notice (European Union)

Australia and New Zealand

VCCI Notice (Japan Only)

Polish Center for Testing and
Certification Notice

BSMI Notice (Taiwan Only)

NOM Information (Mexico Only)

. . . . . . . . . . 108

. . . . . . . . 109

. . . . . . . . . . . 110

. . . . . . . . . . . . . . . 111

. . . . . 111

. . . . . . . . . . . . . . . . 117

. . . . . . . . . . . 118

. . . . . . . . . . . 119

. . . . . . . . . 120

. . . . . . . . . . 121

. . . . . . . . . . . 122

. . . . . . . . . . . . . . 123

. . . . . . . . . . 125

. . . . . . . 126

Contents 9

Wireless Regulatory Information . . . . . . . . 127

Europe—CE Declaration of Conformity

Japan Standard

. . . . . . . . . . . . . . . 130

Canada—Industry Canada (IC)

FCC Standard

Mexico

. . . . . . . . . . . . . . . . 130

. . . . . . . . . . . . . . . . . . . . 131

. . . 127

. . . . . . . 130

Singapore—Approved by IDA for
Use in Singapore

. . . . . . . . . . . . . . . . . . . . 132

Brazil

Radio Approvals

. . . . . . . . . . . . . . . 131

. . . . . . . . . . . . . . . 132

Contacting Dell

Glossary

. . . . . . . . . . . . . . . . . 132

. . . . . . . . . . . . . . . . . . . . . 161

Index . . . . . . . . . . . . . . . . . . . . . . . . . 163

10 Contents

U.S. Terms and Conditions of Sale

These terms and conditions ("Agreement") apply to your purchase of computer systems
and/or related products and/or services and support sold in the United States ("Product") by
the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By
accepting delivery of the Product, you accept and are bound to the terms and conditions of
this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell
immediately and return your purchase pursuant to Dell's Total Satisfaction Return Policy.
(See: support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact
information.) If returned, Product(s) must remain in the boxes in which they were shipped.
THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE
AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT
SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO
THE TRANSACTION.

1

Other Documents.

This Agreement may NOT be altered, supplemented, or amended by the use of any other
document(s) unless otherwise agreed to in a written agreement signed by both you and
Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with
your Product, information about your purchase may be obtained at

support.dell.com/dellcare/Invoice.aspx

2

Payment Terms; Orders; Quotes; Interest.

Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell,
payment must be made at the time of purchase. Payment for Product may be made by
credit card, wire transfer, or some other prearranged payment method. Dell may invoice
parts of an order separately. Your order is subject to cancellation by Dell, at Dell's sole
discretion. Unless you and Dell have agreed to a different discount, Dell's standard
pricing policy for Dell-branded systems, which include both hardware and services in one
discounted price, allocates the discount off list price applicable to the service portion of
the system to be equal to the overall calculated percentage discount off list price on the
entire system. Dell is not responsible for pricing, typographical, or other errors, in any
offer by Dell and reserves the right to cancel any orders resulting from such errors.

3

Shipping Charges; Taxes; Title; Risk of Loss.

Shipping and handling are additional unless otherwise expressly indicated at the time of
sale. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's
responsibility. Loss or damage that occurs during shipping by a carrier selected by you is
your responsibility. You must notify Dell within 30 days of the date of your invoice or
acknowledgement if you believe any part of your purchase is missing wrong or damaged.
Unless you provide Dell with a valid and correct tax exemption certificate applicable to
your purchase of Product and the Product ship-to location, you are responsible for sales
and other taxes associated with the order. Shipping dates are estimates only. Title to
software will remain with the applicable licensor(s).

4

Warranties.

THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE
PRODUCT CAN BE FOUND AT

or by contacting your sales representative.

www.dell.com/policy/legal/warranty.htm

OR IN THE

Important Information 11

DOCUMENTATION DELL PROVIDES WITH THE PRODUCT. DELL MAKES NO
WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED
PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL "
SERVICE FOR NON-DELL BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE
ORIGINAL MANUFACTURER, NOT BY DELL. DELL MAKES NO EXPRESS
WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE WARRANTY
STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR
ACKNOWLEDGEMENT. WARRANTIES AND SERVICE WILL BE EFFECTIVE,
AND DELL WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES AND
SERVICES, ONLY UPON DELL'S RECEIPT OF PAYMENT IN FULL FOR THE
ITEM TO BE WARRANTED OR SERVICED.

5

Software.

All software is provided subject to the license agreement that is part of the software

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package and you agree that you will be bound by such license agreement

6

Return Policies; Exchanges.

New and refurbished Product that you purchase directly from Dell (and not a third party)
you may return or exchange only in accordance with Dell's return policy in effect on the
date of the invoice or acknowledgement. Any returns or exchanges will be made in
accordance with Dell's exchange policies in effect on the date of the return or exchange.
You must contact us directly before you attempt to return Product to obtain a Return
Material Authorization Number for you to include with your return. You must return
Product to us in their original or equivalent packaging. You are responsible for risk of loss,
shipping and handling fees for returning or exchanging Product. Additional fees may
apply. Dell's return policy for Dell-branded Product can be found at:

www.dell.com/policy/legal/warranty.htm

return policies can be found at:

www.rcommerce.us.dell.com/rcomm/include/dw_policies.htm

Refurbished Product return policies can be found at:

www.dell.com/us/en/dfh/topics/segtopic_nav_info_002_info.htm

the return or exchange instructions and policies provided by Dell, Dell is not responsible
whatsoever for Product that is lost, damaged, modified or otherwise processed for
disposal or resale. If you are returning all components in an order, you will be credited the
full amount paid for the order. At Dell's discretion, credit for partial returns may be less
than invoice or individual component prices due to bundled or promotional pricing.

7

Changed or Discontinued Product.

Dell's policy is one of ongoing update and revision. Dell may revise and discontinue
Product at any time without notice to you and this may affect information saved in your
online "cart." Dell will ship Product that have the functionality and performance of the
Product ordered, but changes between what is shipped and what is described in a
specification sheet or catalog are possible. Parts used in repairing or servicing Product
may be new, equivalent-to-new, or reconditioned.

AS IS

". WARRANTY AND

.

. Non-Dell branded software and peripheral

.

. If you fail to follow

12 Important Information

8

Service and Support.

Service offerings may vary from Product to Product. If you purchase optional services and
support from Dell, Dell and/or your third-party service provider will provide such service
and support to you in the United States in accordance with the terms and conditions
located at
to you. You may contact Dell for more information, see

www1.us.dell.com/content/topics/segtopic.aspx/contact/contact?c=us&l=en&s=gen

for contact information. Dell and/or the third-party service provider may at their
discretion, revise their general and optional service and support programs and the terms
and conditions that govern them without prior notice to you. Dell has no obligation to
provide service or support until Dell has received full payment for the Product or
service/support contract you purchased. Dell is not obligated to provide service or
support you purchase through a third party and not Dell.

9

Limitation of Liability.

DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH
HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT
NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR
LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF
SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL
WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR
PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR
ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT
LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE
AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING
ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET
FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL
THEIR ESSENTIAL PURPOSE.

WARRANTIES, SUPPORT, OR SERVICE MADE BY OR PURCHASED FROM A
THIRD PARTY AND NOT DIRECTLY FROM DELL. DELL IS NOT
RESPONSIBLE FOR REPRESENTATIONS OR OMISSIONS MADE BY A
THIRD PARTY.

10

Applicable Law; Not For Resale or Export.

You agree to comply with all applicable laws and regulations of the various states and of
the United States. You agree and represent that you are buying only for your own internal
use only, and not for resale or export. Dell has separate terms and conditions governing
resale of Product by third parties and transactions outside the United States. Terms and
conditions for resale are located at:

11

Governing Law.

THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED
BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO
CONFLICTS OF LAWS RULES.

www.dell.com/us/en/gen/services/service_service_contracts.htm

DELL IS NOT LIABLE TO YOU FOR

www.dell.com/policy/legal/termsofsale.htm.

or as mailed

Important Information 13

12

Headings.

The section headings used herein are for convenience of reference only and do not form a
part of these terms and conditions, and no construction or inference shall be derived
there from.

13

Binding Arbitration.

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT,
OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND
INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND
EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees,
principals, successors, assigns, affiliates (collectively for purposes of this paragraph,
"Dell") arising from or relating to this Agreement, its interpretation, or the breach,
termination or validity thereof, the relationships which result from this Agreement
(including, to the full extent permitted by applicable law, relationships with third parties

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who are not signatories to this Agreement), Dell's advertising, or any related purchase
SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION
ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its
Code of Procedure then in effect (available via the Internet at
or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute
or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL
SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST
OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR
CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. This
transaction involves interstate commerce, and this provision shall be governed by the
Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be
final and binding on each of the parties, and may be entered as a judgment in any court
of competent jurisdiction. Dell will be responsible for paying any arbitration filing fees
and fees required to obtain a hearing to the extent such fees exceed the amount of the
filing fee for initiating a claim in the court of general jurisdiction in the state in which
you reside. Each party shall pay for its own costs and attorneys' fees, if any. However, if
any party prevails on a statutory claim that affords the prevailing party attorneys' fees, or
if there is a written agreement providing for fees, the Arbitrator may award reasonable
fees to the prevailing party, under the standards for fee shifting provided by law.
Information may be obtained and claims may be filed with the NAF at P.O. Box 50191,
Minneapolis, MN 55405. (REV 4/04)

www.arb-forum.com

,

Limited Warranties

Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day,
1-year, 2-year, 3-year, or 4-year limited warranty, depending on the product purchased. To
determine which warranty came with your hardware product(s), see your packing slip or
invoice. The following sections describe the limited warranties and return policy for the U.S.,
the limited warranties and return policy for Canada, the manufacturer guarantee for Latin
America and the Caribbean, and the Intel
U.S. and Canada.

14 Important Information

®

Pentium® and Celeron® warranty for the

Limited Warranty for Dell-Branded Hardware Products (U.S. Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user
customer's—Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

• Software, including the operating system and software added to the Dell-branded
hardware products through our factory-integration system, third-party software, or the
reloading of software

• Non-Dell-branded and Solution Provider Direct products and accessories

• Problems that result from:
– External causes such as accident, abuse, misuse, or problems with

electrical power
– Servicing not authorized by Dell
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to perform

preventive maintenance
– Problems caused by using accessories, parts, or components not supplied by Dell

• Products with missing or altered Service Tags or serial numbers

• Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR
JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR
MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL
EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT
NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD
REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES,
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED
WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS
LIMITATION MAY NOT APPLY TO YOU.

Important Information 15

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN
THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD­PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING
AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE
PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM
AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice,

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except for the following Dell-branded hardware:

• Portable computer batteries carry a 1-year limited warranty.

• Projector lamps carry a 90-day limited warranty.

• Memory carries a lifetime limited warranty.

• Monitors carry the longer of either a 3-year limited warranty or the remainder of the
warranty for the Dell™ computer to which the monitor will be connected.

• PDAs, MP3 players, earphones, remote inline controls, and AC adapters carry a 1-year
limited warranty.

• Other add-on hardware carries the longer of either a 1-year limited warranty for new
parts and a 90-day limited warranty for reconditioned parts or, for both new and
reconditioned parts, the reminder of the warranty for the Dell computer on which
such parts are installed.

The limited warranty on all Dell-branded products begins on the date of the packing slip or
invoice. The warranty period is not extended if we repair or replace a warranted product or
any parts. Dell may change the availability of limited warranties, at its discretion, but any
changes will not be retroactive.

16 Important Information

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following
table. Please also have your Dell Service Tag or order number available.

Individual Home Consumers: U.S. Only

Technical Support 1-800-624-9896

Customer Service 1-800-624-9897

Individual Home Consumers who purchased through an
Employee Purchase Program:

Technical Support and Customer Service 1-800-822-8965

Home and Small Business Commercial Customers:

Technical Support and Customer Service 1-800-456-3355

Medium, Large, or Global Commercial Customers, Healthcare
Customers, and Value-Added Resellers (VARs):

Technical Support and Customer Service 1-877-459-7278

Government and Education Customers:

Technical Support and Customer Service 1-877-459-7278

Dell-Branded Memory

1-888-363-5150

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited
warranties: During the 90 days of the 90-day limited warranty and the first year of all other

limited warranties, we will repair any Dell-branded hardware products returned to us that
prove to be defective in materials or workmanship. If we are not able to repair the product,
we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to
include with your return. You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the risk if the product
is lost or damaged in shipment. We will return the repaired or replacement products to you.
We will pay to ship the repaired or replaced products to you if you use an address in the
United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we
will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and
inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)

and any other storage device(s) in the product(s). Remove any confidential, proprietary, or
personal information and removable media such as floppy disks, CDs, or PC Cards. We are not
responsible for any of your confidential, proprietary, or personal information; lost or corrupted
data; or damaged or lost removable media.

Important Information 17

During the remaining years: For the remaining period of the limited warranty, we will replace
any defective part with new or refurbished parts, if we agree that it needs to be replaced.
When you contact us, we will require a valid credit card number at the time you request a
replacement part, but we will not charge you for the replacement part as long as you return
the original part to us within 30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will charge to your credit card the then-current
standard price for that part.

We will pay to ship the part to you if you use an address in the United States (excluding
Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight
collect. We will also include a prepaid shipping container with each replacement part for
your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any

other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

www.dell.com | support.dell.com

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the
service agreement. Please refer to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers,
please refer to that contract for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty
repairs and in building replacement parts and systems. Refurbished parts and systems are
parts or systems that have been returned to Dell, some of which were never used by a
customer. All parts and systems are inspected and tested for quality. Replacement parts and
systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of
the system and records the transfer with us. The limited warranty on Dell-branded memory
may not be transferred. You may record your transfer by going to Dell's website:

• If you are an Individual Home Consumer, go to
www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm

• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go
to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm

• If you are a Government, Education, or Healthcare Customer, or an Individual Home
Consumer who purchased through an Employee Purchase Program, go to

www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm

If you do not have Internet access, call your customer care representative or call
1-800-624-9897.

18 Important Information

All requests to transfer ownership are at Dell's sole discretion. All such transfers will be
subject to the terms and conditions of the original service or limited warranty agreement and
Dell's terms and conditions of sale located at www.dell.com. Dell cannot guarantee the
authenticity of the products, limited warranties, service or support, or the accuracy of the
listings of products you purchase from a third party.

Total Satisfaction Return Policy (U.S. Only)

We value our relationship with you and want to make sure that you are satisfied with your
purchases. That is why we offer a Total Satisfaction return policy for most products that you,
the end-user customer, purchase directly from Dell. Under this policy, you may return to
Dell products that you purchased directly from Dell for a credit or a refund of the purchase
price paid, less shipping and handling and applicable return fees as follows:

New Hardware Products and Accessories: Unless you have a separate agreement with Dell,
all hardware, accessories, peripherals, parts and unopened software still in its/their sealed
package, excluding the products listed below
from the date on the packing slip or invoice.

Exclusions from the foregoing return policy:

• New PowerEdge™, PowerConnect™, and PowerVault™ products (excluding
PowerVault 160T tape libraries) may be returned within thirty (30) days from the date
on the packing slip or invoice, except that new PowerEdge™ SC servers and n series
products purchased from the Small and Medium Business Sales Division may only be
returned within fourteen (14) days from the date on the packing slip or invoice.

• Application software or an operating system that has been installed by Dell may not be
returned unless you return the entire computer under the 21-day return policy, if
applicable to your purchase (if not applicable to your purchase, you may not return
application software or an operating system).

• Non-defective third party and Dell-branded software, peripheral, electronics and
accessory products (for example: televisions, printers, projectors, MP3 players, PDAs,
battery chargers, un-preinstalled third party software, wireless cards/access
points/routers), including but not limited to those sold by or through Dell's "Software
& Peripherals" or "Electronics & Accessories" groups, may be returned within twenty­one (21) days from the date on the packing slip or invoice, but a fifteen percent (15%)
return fee may be deducted from any refund or credit.

• Dell | EMC storage products, EMC-branded products, Unisys-branded products,
PowerVault™ 160T tape libraries, enterprise software, non-Dell branded enterprise
products, software and/or software licenses, or any non-Dell customized hardware
and/or software product(s) may not be returned at any time.

Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All
reconditioned or refurbished PowerEdge, PowerConnect, and PowerVault products may be
returned within thirty (30) days from the date on the packing slip or invoice. All other
reconditioned or refurbished Dell-branded hardware products and parts may be returned
within fourteen (14) days of the date on the packing slip or invoice.

, may be returned within twenty-one (21) days

Important Information 19

How to Return — To return products, e-mail or call Dell customer service to receive a Credit
Return Authorization Number within the return policy period applicable to the product you
want to return. You must obtain a Credit Return Authorization Number in order to return
the product. See "Contacting Dell" or "Getting Help" in your customer documentation (or
go to www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for
obtaining customer assistance.

You must ship the products to Dell within five (5) days of the date that Dell issues the Credit
Return Authorization Number. You must also return the products to Dell in their original
packaging, in as-new condition along with any media, documentation, and all other items
that were included in the original shipment, prepay shipping charges, and insure the
shipment or accept the risk of loss or damage during shipment.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)

and any other storage device(s) in the product(s). Remove any confidential, proprietary, or
personal information and removable media such as floppy disks, CDs, or PC Cards. We are not

www.dell.com | support.dell.com

responsible for any of your confidential, proprietary, or personal information; lost or corrupted
data; or damaged or lost removable media.

Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user
customer's—Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

• Software, including the operating system and software added to the Dell-branded
hardware products through our factory-integration system, or the reloading of
the software

• Non-Dell branded and Solution Provider Direct products and accessories

• Problems that result from:
– External causes such as accident, abuse, misuse, or problems with

electrical power
– Servicing not authorized by Dell
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to perform preventive

maintenance
– Problems caused by using accessories, parts, or components not supplied by Dell

• Products with missing or altered Service Tags or serial numbers

• Products for which Dell has not received payment

20 Important Information

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED
TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY
STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON
YOUR PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES
CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER
WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED
WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN
THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL,
OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY
LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID
FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM
AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice,
except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited
warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty
begins on the date of the packing slip or invoice. The warranty period is not extended if we
repair or replace a warranted product or any parts. Dell may change the terms and availability
of limited warranties, at its discretion, but any changes will not be retroactive (that is, the
warranty terms in place at the time of purchase will apply to your purchase).

Important Information 21

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following
table. Please also have your Dell Service Tag or order number available.

Individual Home Consumers; Home Office and Small Business
Customers:

Technical Support and Customer Service 1-800-847-4096

Medium, Large, and Global Commercial Customers; Government,
Education, and Healthcare Customers; and Value-Added Resellers
(VARs):

Technical Support 1-800-387-5757

Customer Service 1-800-326-9463

www.dell.com | support.dell.com

Government or Education Customers, or Individual Home
Consumers who purchased through an Employee Purchase
Program:

Technical Support 1-800-387-5757

Customer Service 1-800-326-9463 (Extension

Dell-Branded Memory

Canada Only

8221 for Individual
Consumers)

1-888-363-5150

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited
warranties: During the 90 days of the 90-day limited warranty and the first year of all other

limited warranties, we will repair any Dell-branded hardware products returned to us that
prove to be defective in materials or workmanship. If we are not able to repair the product,
we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to
include with your return. You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the risk if the product
is lost or damaged in shipment. We will return the repaired or replacement products to you.
We will pay to ship the repaired or replaced products to you if you use an address in Canada.
Otherwise, we will ship the product to you freight collect.

If we determine that the problem is not covered under this warranty, we will notify you and
inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)

and any other storage device(s) in the product(s). Remove any confidential, proprietary or
personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not
responsible for any of your confidential, proprietary or personal information; lost or corrupted
data; or damaged or lost removable media.

22 Important Information

During the remaining years following the first year of all limited warranties: We will replace
any defective part with new or refurbished parts, if we agree that it needs to be replaced.
When you contact us, we will require a valid credit card number at the time you request a
replacement part, but we will not charge you for the replacement part as long as you return
the original part to us within 30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will charge to your credit card the then-current
standard price for that part.

We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship
the part freight collect. We will also include a prepaid shipping container with each
replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any

other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the
service contract. Please refer to that contract for details on how to obtain service. Dell's
service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-
847-4096. If you purchased through us a service contract with one of our third-party service
providers, please refer to that contract (mailed to you with your packing slip or invoice) for
details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty
repairs and in building replacement parts and systems. Refurbished parts and systems are
parts or systems that have been returned to Dell, some of which were never used by a
customer. All parts and systems are inspected and tested for quality. Replacement parts and
systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of
the system and records the transfer with us. The limited warranty on Dell-branded memory
may not be transferred. You may record your transfer by going to Dell’s website:

• For Canada-purchased computers (in-country transfers) and to transfer from one
customer to another, go to

www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm

• For out-of-country transfers (outside of the original country of purchase), go to

www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm

Important Information 23

If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers)
or 1-800-326-9463 (Corporate Commercial or Government customers).

All requests to transfer ownership are at Dell's sole discretion. All such transfers will be
subject to the terms and conditions of the original service or limited warranty agreement and
Dell's terms and conditions of sale located at www.dell.com. Dell cannot guarantee the
authenticity of the products, limited warranties, service or support, or the accuracy of the
listings of products you purchase from a third party.

"Total Satisfaction" Return Policy (Canada Only)

If you are an end-user customer who bought new products directly from Dell, you may return
them to Dell up to 30 days after you receive them for a refund or credit of the product
purchase price. If you are an end-user customer who bought reconditioned or refurbished
products from Dell, you may return them to Dell within 14 days after the date on the
packing slip or invoice for a refund or credit of the product purchase price. In either case, the

www.dell.com | support.dell.com

refund or credit will not include any shipping and handling charges shown on your packing
slip or invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise
prohibited by law. If you are an organization that bought the products under a written
agreement with Dell, the agreement may contain different terms for the return of products
than specified by this policy.

To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a
Credit Return Authorization Number. To expedite the process of your refund or credit, Dell
expects you to return the products to Dell in their original packaging within 5 days of the
date that Dell issues the Credit Return Authorization Number. You must also prepay
shipping charges and insure the shipment or accept the risk of loss or damage during
shipment. You may return software for a refund or credit only if the sealed package
containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new
condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items
included with a product must be returned with it. For customers who want to return, for
refund or credit only, either application or operating system software that has been installed
by Dell, the whole system must be returned, along with any media and documentation that
may have been included in the original shipment.

The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also
does not apply to products purchased through Dell's Software and Peripherals division. For
those products, please instead refer to Dell's Software and Peripheral's then-current return
policy (see the following section, "Dell Software and Peripherals [Canada Only]").

24 Important Information

Dell Software and Peripherals (Canada Only)

Third-Party Software and Peripherals Products

Similar to other resellers of software and peripherals, Dell does not warrant third-party
products. Third-party software and peripheral products are covered by the warranties
provided by the original manufacturer or publisher only. Third-party manufacturer
warranties vary from product to product. Consult your product documentation for specific
warranty information. More information may also be available from the manufacturer
or publisher.

While Dell offers a wide selection of software and peripheral products, we do not specifically
test or guarantee that all of the products we offer work with any or all of the various models
of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of
different brands of computers available today. If you have questions about compatibility, we
recommend and encourage you to contact the third-party software and peripheral product
manufacturer or publisher directly.

Dell-Branded Peripheral Products

Dell does provide a limited warranty for new Dell-branded peripheral products (products for
which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking
stations, and projectors. To determine which limited warranty applies to the product you
purchased, see the Dell packing slip or invoice and/or the product documentation that
accompanied your product. Descriptions of Dell's limited warranties are described in
preceding sections.

1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

Guarantee

Dell Computer Corporation ("Dell") warrants to the end user in accordance with the
following provisions that its branded hardware products, purchased by the end user from a
Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be
free from defects in materials, workmanship, and design affecting normal use, for a period of
1 year from the original purchase date. Products for which proper claims are made will, at
Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from
repaired products. Dell uses new and reconditioned parts made by various manufacturers in
performing repairs and building replacement products.

Exclusions

This Guarantee does not apply to defects resulting from: improper or inadequate
installation, use, or maintenance; actions or modifications by unauthorized third parties or
the end user; accidental or willful damage; or normal wear and tear.

Important Information 25

Making a Claim

Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale
within the guarantee period. The end user must always supply proof of purchase, indicating
name and address of the seller, date of purchase, model and serial number, name and address
of the customer, and details of symptoms and configuration at the time of malfunction,
including peripherals and software used. Otherwise, Dell may refuse the guarantee claim.
Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground
freight and insurance to and from Dell’s repair/replacement center. The end user must
ensure that the defective product is available for collection properly packed in original or
equally protective packaging together with the details listed above and the return number
provided to the end user by Dell.

Limitation and Statutory Rights

Dell makes no other warranty, guarantee or like statement other than as explicitly stated

www.dell.com | support.dell.com

above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest
extent permitted by law. In the absence of applicable legislation, this Guarantee will be the
end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor
any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or
consequential loss arising from negligence, breach of contract, or howsoever.

This Guarantee does not impair or affect mandatory statutory rights of the end user against
and/or any rights resulting from other contracts concluded by the end user with Dell and/or
any other seller.

Dell World Trade LP

One Dell Way, Round Rock, TX 78682, USA

Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)

Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Sul – RS - Brasil

Dell Computer de Chile Ltda

Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile

Dell Computer de Colombia Corporation

Carrera 7 #115-33 Oficina 603
Bogota, Colombia

Dell Computer de Mexico SA de CV

Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.

26 Important Information

Dell™ Software License Agreement

This is a legal agreement between you, the user, and Dell Products, L.P ("Dell"). This
agreement covers all software that is distributed with the Dell product, for which there is no
separate license agreement between you and the manufacturer or owner of the software
(collectively the "Software"). This agreement is not for the sale of Software or any other
intellectual property. All title and intellectual property rights in and to Software is owned by
the manufacturer or owner of the Software. All rights not expressly granted under this
agreement are reserved by the manufacturer or owner of the Software. By opening or
breaking the seal on the Software packet(s), installing or downloading the Software, or using
the Software that has been preloaded or is embedded in your product, you agree to be bound
by the terms of this agreement. If you do not agree to these terms, promptly return all
Software items (disks, written materials, and packaging) and delete any preloaded or
embedded Software.

You may use one copy of the Software on only one product at a time. If you have multiple
licenses for the Software, you may use as many copies at any time as you have licenses. "Use"
means loading the Software in temporary memory or permanent storage on the product.
Installation on a network server solely for distribution to other products is not "use" if (but
only if) you have a separate license for each product to which the Software is distributed. You
must ensure that the number of persons using the Software installed on a network server
does not exceed the number of licenses that you have. If the number of users of Software
installed on a network server will exceed the number of licenses, you must purchase
additional licenses until the number of licenses equals the number of users before allowing
additional users to use the Software. If you are a commercial customer of Dell or a Dell
affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an audit of
your use of the Software during normal business hours, you agree to cooperate with Dell in
such audit, and you agree to provide Dell with all records reasonably related to your use of
the Software. The audit will be limited to verification of your compliance with the terms of
this agreement.

The Software is protected by United States copyright laws and international treaties.
You may make one copy of the Software solely for backup or archival purposes or transfer it to
a single hard disk provided you keep the original solely for backup or archival purposes.
You may not rent or lease the Software or copy the written materials accompanying the
Software, but you may transfer the Software and all accompanying materials on a permanent
basis as part of a sale or transfer of the Dell product if you retain no copies and the recipient
agrees to the terms hereof. Any transfer must include the most recent update and all prior
versions. You may not reverse engineer, decompile, or disassemble the Software. If the
package accompanying your product contains compact discs, 3.5", and/or 5.25" disks, you
may use only the disks appropriate for your product. You may not use the disks on another
product or network, or loan, rent, lease, or transfer them to another user except as permitted
by this agreement.

Important Information 27

Limited Warranty

Dell warrants that the Software disks will be free from defects in materials and workmanship
under normal use for ninety (90) days from the date you receive them. This warranty is
limited to you and is not transferable. Any implied warranties are limited to ninety (90) days
from the date you receive the Software. Some jurisdictions do not allow limits on the
duration of an implied warranty, so this limitation may not apply to you. The entire liability
of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for
the Software or (b) replacement of any disk not meeting this warranty that is sent with a
return authorization number to Dell, at your cost and risk. This limited warranty is void if
any disk damage has resulted from accident, abuse, misapplication, or service or
modification by someone other than Dell. Any replacement disk is warranted for the
remaining original warranty period or thirty (30) days, whichever is longer.

Dell does NOT warrant that the functions of the Software will meet your requirements or
that operation of the Software will be uninterrupted or error free. You assume responsibility

www.dell.com | support.dell.com

for selecting the Software to achieve your intended results and for the use and results
obtained from the Software.

DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING
WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may have
others, which vary from jurisdiction to jurisdiction.

IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR
INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or limitation of
liability for consequential or incidental damages, the above limitation may not apply to you.

U.S. Government Restricted Rights

The software and documentation are "commercial items" as that term is defined at
48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer
software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with
48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end
users acquire the software and documentation with only those rights set forth herein.
Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.

General

This license is effective until terminated. It will terminate upon the conditions set forth
above or if you fail to comply with any of its terms. Upon termination, you agree that the
Software and accompanying materials, and all copies thereof, will be destroyed. This
agreement is governed by the laws of the State of Texas. Each provision of this agreement is

28 Important Information

severable. If a provision is found to be unenforceable, this finding does not affect the
enforceability of the remaining provisions, terms, or conditions of this agreement. This
agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the
maximum extent permitted by law, any right to a jury trial with respect to the Software or
this agreement. Because this waiver may not be effective in some jurisdictions, this waiver
may not apply to you. You acknowledge that you have read this agreement, that you
understand it, that you agree to be bound by its terms, and that this is the complete and
exclusive statement of the agreement between you and Dell regarding the Software.

CAUTION: Safety Instructions

Use the following safety guidelines to help ensure your own personal safety and to help
protect your device and working environment from potential damage.

SAFETY: General

• Do not attempt to service the device yourself unless you are a trained service
technician. Always follow installation instructions closely.

• If you use an extension power cable with your AC adapter, ensure that the total
ampere rating of the products plugged in to the extension power cable does not exceed
the ampere rating of the extension cable.

• Do not push objects into air vents or openings of your device. Doing so can cause fire
or electric shock by shorting out interior components.

• Keep your device away from radiators and heat sources. Also, do not block cooling
vents. Avoid placing loose papers underneath your device; do not place your device in
a closed-in wall unit or on a bed, sofa, or rug.

• Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you
use it to run the device or to charge the battery. Do not cover the AC adapter with
papers or other items that will reduce cooling; also, do not use the AC adapter inside a
carrying case.

• The AC adapter may become hot during normal operation of your device. Use care
when handling the adapter during or immediately after operation.

• Do not use your device in a wet environment, for example, near a bath tub, sink, or
swimming pool or in a wet basement.

• If your device includes an integrated or optional (PC Card) modem, disconnect the
modem cable if an electrical storm is approaching to avoid the remote risk of electric
shock from lightning via the telephone line.

• To help avoid the potential hazard of electric shock, do not connect or disconnect any
cables or perform maintenance or reconfiguration of this product during an electrical
storm. Do not use your device during an electrical storm unless all cables have been
disconnected and the device is operating on battery power.

Important Information 29

• If your device includes a modem, the cable used with the modem should be
manufactured with a minimum wire size of 26 American wire gauge (AWG) and an
FCC-compliant RJ-11 modular plug.

• PC Cards may become very warm during normal operation. Use care when removing
PC Cards after their continuous operation.

• Before you clean your device, disconnect the device from the electrical outlet. Clean
your device with a soft cloth dampened with water. Do not use liquid or aerosol
cleaners, which may contain flammable substances.

SAFETY: Power

• Use only the Dell-provided AC adapter approved for use with this device. Use of
another AC adapter may cause a fire or explosion.

• Before you connect the device to an electrical outlet, check the AC adapter

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voltage rating to ensure that the required voltage and frequency match the available
power source.

• To remove the device from all power sources, turn the device off, disconnect the
AC adapter from the electrical outlet, and remove the battery installed in the
battery bay.

• To help prevent electric shock, plug the AC adapter and device power cables into
properly grounded power sources. These power cables may be equipped with 3-prong
plugs to provide an earth grounding connection. Do not use adapter plugs or remove
the grounding prong from the power cable plug. If you use a power extension cable,
use the appropriate type, 2-prong or 3-prong, to mate with the AC adapter
power cable.

• Be sure that nothing rests on your AC adapter’s power cable and that the cable is not
located where it can be tripped over or stepped on.

• If you are using a multiple-outlet power strip, use caution when plugging the AC
adapter’s power cable into the power strip. Some power strips may allow you to insert
the plug incorrectly. Incorrect insertion of the power plug could result in permanent
damage to your device, as well as risk of electric shock and/or fire. Ensure that the
ground prong of the power plug is inserted into the mating ground contact of the
power strip.

SAFETY: Battery

• Use only Dell™ battery modules that are approved for use with this device. Use of
other types may increase the risk of fire or explosion.

• Do not carry a battery pack in your pocket, purse, or other container where metal
objects (such as car keys or paper clips) could short-circuit the battery terminals. The
resulting excessive current flow can cause extremely high temperatures and may result
in damage to the battery pack or cause fire or burns.

30 Important Information