PLEASE READ THIS DOCUMENT CAREFULLY!
IT CONTAINS VERY IMPORTANT INFORMATION ABOUT
YOUR RIGHTS AND OBLIGATIONS, AS WELL AS
LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO
YOU. THIS DOCUMENT CONTAINS A DISPUTE
RESOLUTION CLAUSE.
Models HC02U, HC02U-C, HC02U-B, HC02U-W, HD03U
www.dell.com | support.dell.com
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you
make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to
hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property
damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the
"Glossary" on page 161.
Reproduction in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Axim, TrueMobile,
Dimension, Inspiron, OptiPlex, Latitude, Dell Precision, PowerApp,
PowerVault, PowerEdge, PowerConnect, and DellNet are trademarks of
Dell Inc.; Intel, Pentium, Intel XScale, and Celeron are registered trademarks
and StrataFlash is a trademarks of Intel Corporation; Microsoft, Windows, Windows Media, and ActiveSync are registered trademarks and W indows Mobile
is a trademark of Microsoft Corporation; Cisco is the registered trademark of
Cisco Systems Inc.; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and
is used by Dell Inc. under license.
Other trademarks and trade names may be used in this document to refer to either
the entities claiming the marks and names or their products. Dell Inc. disclaims
any proprietary interest in trademarks and trade names other than its own.
Models HC02U, HC02U-C, HC02U-B, HC02U-W, HD03U
September 2004P/N U7216Rev. A00
Contents
U.S. Terms and Conditions of Sale . . . . . . . . 11
Limited Warranties
. . . . . . . . . . . . . . . . 14
Limited Warranty for Dell-Branded
Hardware Products (U.S. Only)
Total Satisfaction Return Policy
(U.S. Only)
. . . . . . . . . . . . . . . . . . 19
Limited Warranty Terms for Dell-Branded
Hardware Products (Canada Only)
"Total Satisfaction" Return Policy
(Canada Only)
. . . . . . . . . . . . . . . . . 24
Dell Software and Peripherals
(Canada Only)
. . . . . . . . . . . . . . . . . 25
1-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only)
These terms and conditions ("Agreement") apply to your purchase of computer systems
and/or related products and/or services and support sold in the United States ("Product") by
the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By
accepting delivery of the Product, you accept and are bound to the terms and conditions of
this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell
immediately and return your purchase pursuant to Dell's Total Satisfaction Return Policy.
(See: support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact
information.) If returned, Product(s) must remain in the boxes in which they were shipped.
THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE
AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT
SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO
THE TRANSACTION.
1
Other Documents.
This Agreement may NOT be altered, supplemented, or amended by the use of any other
document(s) unless otherwise agreed to in a written agreement signed by both you and
Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with
your Product, information about your purchase may be obtained at
support.dell.com/dellcare/Invoice.aspx
2
Payment Terms; Orders; Quotes; Interest.
Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell,
payment must be made at the time of purchase. Payment for Product may be made by
credit card, wire transfer, or some other prearranged payment method. Dell may invoice
parts of an order separately. Your order is subject to cancellation by Dell, at Dell's sole
discretion. Unless you and Dell have agreed to a different discount, Dell's standard
pricing policy for Dell-branded systems, which include both hardware and services in one
discounted price, allocates the discount off list price applicable to the service portion of
the system to be equal to the overall calculated percentage discount off list price on the
entire system. Dell is not responsible for pricing, typographical, or other errors, in any
offer by Dell and reserves the right to cancel any orders resulting from such errors.
3
Shipping Charges; Taxes; Title; Risk of Loss.
Shipping and handling are additional unless otherwise expressly indicated at the time of
sale. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's
responsibility. Loss or damage that occurs during shipping by a carrier selected by you is
your responsibility. You must notify Dell within 30 days of the date of your invoice or
acknowledgement if you believe any part of your purchase is missing wrong or damaged.
Unless you provide Dell with a valid and correct tax exemption certificate applicable to
your purchase of Product and the Product ship-to location, you are responsible for sales
and other taxes associated with the order. Shipping dates are estimates only. Title to
software will remain with the applicable licensor(s).
4
Warranties.
THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE
PRODUCT CAN BE FOUND AT
or by contacting your sales representative.
www.dell.com/policy/legal/warranty.htm
OR IN THE
Important Information11
DOCUMENTATION DELL PROVIDES WITH THE PRODUCT. DELL MAKES NO
WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED
PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL "
SERVICE FOR NON-DELL BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE
ORIGINAL MANUFACTURER, NOT BY DELL. DELL MAKES NO EXPRESS
WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE WARRANTY
STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR
ACKNOWLEDGEMENT. WARRANTIES AND SERVICE WILL BE EFFECTIVE,
AND DELL WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES AND
SERVICES, ONLY UPON DELL'S RECEIPT OF PAYMENT IN FULL FOR THE
ITEM TO BE WARRANTED OR SERVICED.
5
Software.
All software is provided subject to the license agreement that is part of the software
www.dell.com | support.dell.com
package and you agree that you will be bound by such license agreement
6
Return Policies; Exchanges.
New and refurbished Product that you purchase directly from Dell (and not a third party)
you may return or exchange only in accordance with Dell's return policy in effect on the
date of the invoice or acknowledgement. Any returns or exchanges will be made in
accordance with Dell's exchange policies in effect on the date of the return or exchange.
You must contact us directly before you attempt to return Product to obtain a Return
Material Authorization Number for you to include with your return. You must return
Product to us in their original or equivalent packaging. You are responsible for risk of loss,
shipping and handling fees for returning or exchanging Product. Additional fees may
apply. Dell's return policy for Dell-branded Product can be found at:
the return or exchange instructions and policies provided by Dell, Dell is not responsible
whatsoever for Product that is lost, damaged, modified or otherwise processed for
disposal or resale. If you are returning all components in an order, you will be credited the
full amount paid for the order. At Dell's discretion, credit for partial returns may be less
than invoice or individual component prices due to bundled or promotional pricing.
7
Changed or Discontinued Product.
Dell's policy is one of ongoing update and revision. Dell may revise and discontinue
Product at any time without notice to you and this may affect information saved in your
online "cart." Dell will ship Product that have the functionality and performance of the
Product ordered, but changes between what is shipped and what is described in a
specification sheet or catalog are possible. Parts used in repairing or servicing Product
may be new, equivalent-to-new, or reconditioned.
AS IS
". WARRANTY AND
.
. Non-Dell branded software and peripheral
.
. If you fail to follow
12Important Information
8
Service and Support.
Service offerings may vary from Product to Product. If you purchase optional services and
support from Dell, Dell and/or your third-party service provider will provide such service
and support to you in the United States in accordance with the terms and conditions
located at
to you. You may contact Dell for more information, see
for contact information. Dell and/or the third-party service provider may at their
discretion, revise their general and optional service and support programs and the terms
and conditions that govern them without prior notice to you. Dell has no obligation to
provide service or support until Dell has received full payment for the Product or
service/support contract you purchased. Dell is not obligated to provide service or
support you purchase through a third party and not Dell.
9
Limitation of Liability.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH
HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT
NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR
LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF
SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL
WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR
PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR
ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT
LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE
AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING
ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET
FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL
THEIR ESSENTIAL PURPOSE.
WARRANTIES, SUPPORT, OR SERVICE MADE BY OR PURCHASED FROM A
THIRD PARTY AND NOT DIRECTLY FROM DELL. DELL IS NOT
RESPONSIBLE FOR REPRESENTATIONS OR OMISSIONS MADE BY A
THIRD PARTY.
10
Applicable Law; Not For Resale or Export.
You agree to comply with all applicable laws and regulations of the various states and of
the United States. You agree and represent that you are buying only for your own internal
use only, and not for resale or export. Dell has separate terms and conditions governing
resale of Product by third parties and transactions outside the United States. Terms and
conditions for resale are located at:
11
Governing Law.
THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED
BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO
CONFLICTS OF LAWS RULES.
The section headings used herein are for convenience of reference only and do not form a
part of these terms and conditions, and no construction or inference shall be derived
there from.
13
Binding Arbitration.
ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT,
OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND
INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND
EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees,
principals, successors, assigns, affiliates (collectively for purposes of this paragraph,
"Dell") arising from or relating to this Agreement, its interpretation, or the breach,
termination or validity thereof, the relationships which result from this Agreement
(including, to the full extent permitted by applicable law, relationships with third parties
www.dell.com | support.dell.com
who are not signatories to this Agreement), Dell's advertising, or any related purchase
SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION
ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its
Code of Procedure then in effect (available via the Internet at
or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute
or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL
SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST
OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR
CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. This
transaction involves interstate commerce, and this provision shall be governed by the
Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be
final and binding on each of the parties, and may be entered as a judgment in any court
of competent jurisdiction. Dell will be responsible for paying any arbitration filing fees
and fees required to obtain a hearing to the extent such fees exceed the amount of the
filing fee for initiating a claim in the court of general jurisdiction in the state in which
you reside. Each party shall pay for its own costs and attorneys' fees, if any. However, if
any party prevails on a statutory claim that affords the prevailing party attorneys' fees, or
if there is a written agreement providing for fees, the Arbitrator may award reasonable
fees to the prevailing party, under the standards for fee shifting provided by law.
Information may be obtained and claims may be filed with the NAF at P.O. Box 50191,
Minneapolis, MN 55405. (REV 4/04)
www.arb-forum.com
,
Limited Warranties
Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day,
1-year, 2-year, 3-year, or 4-year limited warranty, depending on the product purchased. To
determine which warranty came with your hardware product(s), see your packing slip or
invoice. The following sections describe the limited warranties and return policy for the U.S.,
the limited warranties and return policy for Canada, the manufacturer guarantee for Latin
America and the Caribbean, and the Intel
U.S. and Canada.
14Important Information
®
Pentium® and Celeron® warranty for the
Limited Warranty for Dell-Branded Hardware Products
(U.S. Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user
customer's—Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
•Software, including the operating system and software added to the Dell-branded
hardware products through our factory-integration system, third-party software, or the
reloading of software
•Non-Dell-branded and Solution Provider Direct products and accessories
•Problems that result from:
–External causes such as accident, abuse, misuse, or problems with
electrical power
–Servicing not authorized by Dell
–Usage that is not in accordance with product instructions
–Failure to follow the product instructions or failure to perform
preventive maintenance
–Problems caused by using accessories, parts, or components not supplied by Dell
•Products with missing or altered Service Tags or serial numbers
•Products for which Dell has not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR
JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR
MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL
EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT
NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD
REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES,
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED
WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS
LIMITATION MAY NOT APPLY TO YOU.
Important Information15
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN
THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRDPARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING
AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE
PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM
AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice,
www.dell.com | support.dell.com
except for the following Dell-branded hardware:
•Portable computer batteries carry a 1-year limited warranty.
•Projector lamps carry a 90-day limited warranty.
•Memory carries a lifetime limited warranty.
•Monitors carry the longer of either a 3-year limited warranty or the remainder of the
warranty for the Dell™ computer to which the monitor will be connected.
•PDAs, MP3 players, earphones, remote inline controls, and AC adapters carry a 1-year
limited warranty.
•Other add-on hardware carries the longer of either a 1-year limited warranty for new
parts and a 90-day limited warranty for reconditioned parts or, for both new and
reconditioned parts, the reminder of the warranty for the Dell computer on which
such parts are installed.
The limited warranty on all Dell-branded products begins on the date of the packing slip or
invoice. The warranty period is not extended if we repair or replace a warranted product or
any parts. Dell may change the availability of limited warranties, at its discretion, but any
changes will not be retroactive.
16Important Information
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following
table. Please also have your Dell Service Tag or order number available.
Individual Home Consumers:U.S. Only
Technical Support1-800-624-9896
Customer Service1-800-624-9897
Individual Home Consumers who purchased through an
Employee Purchase Program:
Technical Support and Customer Service1-800-822-8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service1-800-456-3355
Medium, Large, or Global Commercial Customers, Healthcare
Customers, and Value-Added Resellers (VARs):
Technical Support and Customer Service1-877-459-7278
Government and Education Customers:
Technical Support and Customer Service1-877-459-7278
Dell-Branded Memory
1-888-363-5150
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited
warranties: During the 90 days of the 90-day limited warranty and the first year of all other
limited warranties, we will repair any Dell-branded hardware products returned to us that
prove to be defective in materials or workmanship. If we are not able to repair the product,
we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to
include with your return. You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the risk if the product
is lost or damaged in shipment. We will return the repaired or replacement products to you.
We will pay to ship the repaired or replaced products to you if you use an address in the
United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we
will ship the product to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you and
inform you of service alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). Remove any confidential, proprietary, or
personal information and removable media such as floppy disks, CDs, or PC Cards. We are not
responsible for any of your confidential, proprietary, or personal information; lost or corrupted
data; or damaged or lost removable media.
Important Information17
During the remaining years: For the remaining period of the limited warranty, we will replace
any defective part with new or refurbished parts, if we agree that it needs to be replaced.
When you contact us, we will require a valid credit card number at the time you request a
replacement part, but we will not charge you for the replacement part as long as you return
the original part to us within 30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will charge to your credit card the then-current
standard price for that part.
We will pay to ship the part to you if you use an address in the United States (excluding
Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight
collect. We will also include a prepaid shipping container with each replacement part for
your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any
other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
www.dell.com | support.dell.com
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the
service agreement. Please refer to that contract for details on how to obtain service.
If you purchased through us a service contract with one of our third-party service providers,
please refer to that contract for details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty
repairs and in building replacement parts and systems. Refurbished parts and systems are
parts or systems that have been returned to Dell, some of which were never used by a
customer. All parts and systems are inspected and tested for quality. Replacement parts and
systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of
the system and records the transfer with us. The limited warranty on Dell-branded memory
may not be transferred. You may record your transfer by going to Dell's website:
•If you are an Individual Home Consumer, go to
www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
•If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go
to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
•If you are a Government, Education, or Healthcare Customer, or an Individual Home
Consumer who purchased through an Employee Purchase Program, go to
If you do not have Internet access, call your customer care representative or call
1-800-624-9897.
18Important Information
All requests to transfer ownership are at Dell's sole discretion. All such transfers will be
subject to the terms and conditions of the original service or limited warranty agreement and
Dell's terms and conditions of sale located at www.dell.com. Dell cannot guarantee the
authenticity of the products, limited warranties, service or support, or the accuracy of the
listings of products you purchase from a third party.
Total Satisfaction Return Policy (U.S. Only)
We value our relationship with you and want to make sure that you are satisfied with your
purchases. That is why we offer a Total Satisfaction return policy for most products that you,
the end-user customer, purchase directly from Dell. Under this policy, you may return to
Dell products that you purchased directly from Dell for a credit or a refund of the purchase
price paid, less shipping and handling and applicable return fees as follows:
New Hardware Products and Accessories: Unless you have a separate agreement with Dell,
all hardware, accessories, peripherals, parts and unopened software still in its/their sealed
package, excluding the products listed below
from the date on the packing slip or invoice.
Exclusions from the foregoing return policy:
•New PowerEdge™, PowerConnect™, and PowerVault™ products (excluding
PowerVault 160T tape libraries) may be returned within thirty (30) days from the date
on the packing slip or invoice, except that new PowerEdge™ SC servers and n series
products purchased from the Small and Medium Business Sales Division may only be
returned within fourteen (14) days from the date on the packing slip or invoice.
•Application software or an operating system that has been installed by Dell may not be
returned unless you return the entire computer under the 21-day return policy, if
applicable to your purchase (if not applicable to your purchase, you may not return
application software or an operating system).
•Non-defective third party and Dell-branded software, peripheral, electronics and
accessory products (for example: televisions, printers, projectors, MP3 players, PDAs,
battery chargers, un-preinstalled third party software, wireless cards/access
points/routers), including but not limited to those sold by or through Dell's "Software
& Peripherals" or "Electronics & Accessories" groups, may be returned within twentyone (21) days from the date on the packing slip or invoice, but a fifteen percent (15%)
return fee may be deducted from any refund or credit.
•Dell | EMC storage products, EMC-branded products, Unisys-branded products,
PowerVault™ 160T tape libraries, enterprise software, non-Dell branded enterprise
products, software and/or software licenses, or any non-Dell customized hardware
and/or software product(s) may not be returned at any time.
Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All
reconditioned or refurbished PowerEdge, PowerConnect, and PowerVault products may be
returned within thirty (30) days from the date on the packing slip or invoice. All other
reconditioned or refurbished Dell-branded hardware products and parts may be returned
within fourteen (14) days of the date on the packing slip or invoice.
, may be returned within twenty-one (21) days
Important Information19
How to Return — To return products, e-mail or call Dell customer service to receive a Credit
Return Authorization Number within the return policy period applicable to the product you
want to return. You must obtain a Credit Return Authorization Number in order to return
the product. See "Contacting Dell" or "Getting Help" in your customer documentation (or
go to www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for
obtaining customer assistance.
You must ship the products to Dell within five (5) days of the date that Dell issues the Credit
Return Authorization Number. You must also return the products to Dell in their original
packaging, in as-new condition along with any media, documentation, and all other items
that were included in the original shipment, prepay shipping charges, and insure the
shipment or accept the risk of loss or damage during shipment.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). Remove any confidential, proprietary, or
personal information and removable media such as floppy disks, CDs, or PC Cards. We are not
www.dell.com | support.dell.com
responsible for any of your confidential, proprietary, or personal information; lost or corrupted
data; or damaged or lost removable media.
Limited Warranty Terms for Dell-Branded Hardware Products
(Canada Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user
customer's—Dell-branded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
•Software, including the operating system and software added to the Dell-branded
hardware products through our factory-integration system, or the reloading of
the software
•Non-Dell branded and Solution Provider Direct products and accessories
•Problems that result from:
–External causes such as accident, abuse, misuse, or problems with
electrical power
–Servicing not authorized by Dell
–Usage that is not in accordance with product instructions
–Failure to follow the product instructions or failure to perform preventive
maintenance
–Problems caused by using accessories, parts, or components not supplied by Dell
•Products with missing or altered Service Tags or serial numbers
•Products for which Dell has not received payment
20Important Information
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED
TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY
STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON
YOUR PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES
CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER
WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED
WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN
THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL,
OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY
LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID
FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM
AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice,
except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited
warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty
begins on the date of the packing slip or invoice. The warranty period is not extended if we
repair or replace a warranted product or any parts. Dell may change the terms and availability
of limited warranties, at its discretion, but any changes will not be retroactive (that is, the
warranty terms in place at the time of purchase will apply to your purchase).
Important Information21
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following
table. Please also have your Dell Service Tag or order number available.
Individual Home Consumers; Home Office and Small Business
Customers:
Technical Support and Customer Service1-800-847-4096
Medium, Large, and Global Commercial Customers; Government,
Education, and Healthcare Customers; and Value-Added Resellers
(VARs):
Technical Support1-800-387-5757
Customer Service1-800-326-9463
www.dell.com | support.dell.com
Government or Education Customers, or Individual Home
Consumers who purchased through an Employee Purchase
Program:
Technical Support1-800-387-5757
Customer Service1-800-326-9463 (Extension
Dell-Branded Memory
Canada Only
8221 for Individual
Consumers)
1-888-363-5150
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited
warranties: During the 90 days of the 90-day limited warranty and the first year of all other
limited warranties, we will repair any Dell-branded hardware products returned to us that
prove to be defective in materials or workmanship. If we are not able to repair the product,
we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to
include with your return. You must return the products to us in their original or equivalent
packaging, prepay shipping charges, and insure the shipment or accept the risk if the product
is lost or damaged in shipment. We will return the repaired or replacement products to you.
We will pay to ship the repaired or replaced products to you if you use an address in Canada.
Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and
inform you of service alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s)
and any other storage device(s) in the product(s). Remove any confidential, proprietary or
personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not
responsible for any of your confidential, proprietary or personal information; lost or corrupted
data; or damaged or lost removable media.
22Important Information
During the remaining years following the first year of all limited warranties: We will replace
any defective part with new or refurbished parts, if we agree that it needs to be replaced.
When you contact us, we will require a valid credit card number at the time you request a
replacement part, but we will not charge you for the replacement part as long as you return
the original part to us within 30 days after we ship the replacement part to you. If we do not
receive the original part within 30 days, we will charge to your credit card the then-current
standard price for that part.
We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship
the part freight collect. We will also include a prepaid shipping container with each
replacement part for your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any
other storage device(s) in the product(s). We are not responsible for lost or corrupted data.
What if I purchased a service contract?
If your service contract is with Dell, service will be provided to you under the terms of the
service contract. Please refer to that contract for details on how to obtain service. Dell's
service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-
847-4096. If you purchased through us a service contract with one of our third-party service
providers, please refer to that contract (mailed to you with your packing slip or invoice) for
details on how to obtain service.
How will you fix my product?
We use new and refurbished parts made by various manufacturers in performing warranty
repairs and in building replacement parts and systems. Refurbished parts and systems are
parts or systems that have been returned to Dell, some of which were never used by a
customer. All parts and systems are inspected and tested for quality. Replacement parts and
systems are covered for the remaining period of the limited warranty for the product you
bought. Dell owns all parts removed from repaired products.
May I transfer the limited warranty?
Limited warranties on systems may be transferred if the current owner transfers ownership of
the system and records the transfer with us. The limited warranty on Dell-branded memory
may not be transferred. You may record your transfer by going to Dell’s website:
•For Canada-purchased computers (in-country transfers) and to transfer from one
customer to another, go to
If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers)
or 1-800-326-9463 (Corporate Commercial or Government customers).
All requests to transfer ownership are at Dell's sole discretion. All such transfers will be
subject to the terms and conditions of the original service or limited warranty agreement and
Dell's terms and conditions of sale located at www.dell.com. Dell cannot guarantee the
authenticity of the products, limited warranties, service or support, or the accuracy of the
listings of products you purchase from a third party.
"Total Satisfaction" Return Policy (Canada Only)
If you are an end-user customer who bought new products directly from Dell, you may return
them to Dell up to 30 days after you receive them for a refund or credit of the product
purchase price. If you are an end-user customer who bought reconditioned or refurbished
products from Dell, you may return them to Dell within 14 days after the date on the
packing slip or invoice for a refund or credit of the product purchase price. In either case, the
www.dell.com | support.dell.com
refund or credit will not include any shipping and handling charges shown on your packing
slip or invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise
prohibited by law. If you are an organization that bought the products under a written
agreement with Dell, the agreement may contain different terms for the return of products
than specified by this policy.
To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a
Credit Return Authorization Number. To expedite the process of your refund or credit, Dell
expects you to return the products to Dell in their original packaging within 5 days of the
date that Dell issues the Credit Return Authorization Number. You must also prepay
shipping charges and insure the shipment or accept the risk of loss or damage during
shipment. You may return software for a refund or credit only if the sealed package
containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new
condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items
included with a product must be returned with it. For customers who want to return, for
refund or credit only, either application or operating system software that has been installed
by Dell, the whole system must be returned, along with any media and documentation that
may have been included in the original shipment.
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also
does not apply to products purchased through Dell's Software and Peripherals division. For
those products, please instead refer to Dell's Software and Peripheral's then-current return
policy (see the following section, "Dell Software and Peripherals [Canada Only]").
24Important Information
Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant third-party
products. Third-party software and peripheral products are covered by the warranties
provided by the original manufacturer or publisher only. Third-party manufacturer
warranties vary from product to product. Consult your product documentation for specific
warranty information. More information may also be available from the manufacturer
or publisher.
While Dell offers a wide selection of software and peripheral products, we do not specifically
test or guarantee that all of the products we offer work with any or all of the various models
of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of
different brands of computers available today. If you have questions about compatibility, we
recommend and encourage you to contact the third-party software and peripheral product
manufacturer or publisher directly.
Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral products (products for
which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking
stations, and projectors. To determine which limited warranty applies to the product you
purchased, see the Dell packing slip or invoice and/or the product documentation that
accompanied your product. Descriptions of Dell's limited warranties are described in
preceding sections.
1-Year End-User Manufacturer Guarantee (Latin America and the
Caribbean Only)
Guarantee
Dell Computer Corporation ("Dell") warrants to the end user in accordance with the
following provisions that its branded hardware products, purchased by the end user from a
Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be
free from defects in materials, workmanship, and design affecting normal use, for a period of
1 year from the original purchase date. Products for which proper claims are made will, at
Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from
repaired products. Dell uses new and reconditioned parts made by various manufacturers in
performing repairs and building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate
installation, use, or maintenance; actions or modifications by unauthorized third parties or
the end user; accidental or willful damage; or normal wear and tear.
Important Information25
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale
within the guarantee period. The end user must always supply proof of purchase, indicating
name and address of the seller, date of purchase, model and serial number, name and address
of the customer, and details of symptoms and configuration at the time of malfunction,
including peripherals and software used. Otherwise, Dell may refuse the guarantee claim.
Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground
freight and insurance to and from Dell’s repair/replacement center. The end user must
ensure that the defective product is available for collection properly packed in original or
equally protective packaging together with the details listed above and the return number
provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated
www.dell.com | support.dell.com
above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest
extent permitted by law. In the absence of applicable legislation, this Guarantee will be the
end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor
any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or
consequential loss arising from negligence, breach of contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end user against
and/or any rights resulting from other contracts concluded by the end user with Dell and/or
any other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Sul – RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603
Bogota, Colombia
Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.
26Important Information
Dell™ Software License Agreement
This is a legal agreement between you, the user, and Dell Products, L.P ("Dell"). This
agreement covers all software that is distributed with the Dell product, for which there is no
separate license agreement between you and the manufacturer or owner of the software
(collectively the "Software"). This agreement is not for the sale of Software or any other
intellectual property. All title and intellectual property rights in and to Software is owned by
the manufacturer or owner of the Software. All rights not expressly granted under this
agreement are reserved by the manufacturer or owner of the Software. By opening or
breaking the seal on the Software packet(s), installing or downloading the Software, or using
the Software that has been preloaded or is embedded in your product, you agree to be bound
by the terms of this agreement. If you do not agree to these terms, promptly return all
Software items (disks, written materials, and packaging) and delete any preloaded or
embedded Software.
You may use one copy of the Software on only one product at a time. If you have multiple
licenses for the Software, you may use as many copies at any time as you have licenses. "Use"
means loading the Software in temporary memory or permanent storage on the product.
Installation on a network server solely for distribution to other products is not "use" if (but
only if) you have a separate license for each product to which the Software is distributed. You
must ensure that the number of persons using the Software installed on a network server
does not exceed the number of licenses that you have. If the number of users of Software
installed on a network server will exceed the number of licenses, you must purchase
additional licenses until the number of licenses equals the number of users before allowing
additional users to use the Software. If you are a commercial customer of Dell or a Dell
affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an audit of
your use of the Software during normal business hours, you agree to cooperate with Dell in
such audit, and you agree to provide Dell with all records reasonably related to your use of
the Software. The audit will be limited to verification of your compliance with the terms of
this agreement.
The Software is protected by United States copyright laws and international treaties.
You may make one copy of the Software solely for backup or archival purposes or transfer it to
a single hard disk provided you keep the original solely for backup or archival purposes.
You may not rent or lease the Software or copy the written materials accompanying the
Software, but you may transfer the Software and all accompanying materials on a permanent
basis as part of a sale or transfer of the Dell product if you retain no copies and the recipient
agrees to the terms hereof. Any transfer must include the most recent update and all prior
versions. You may not reverse engineer, decompile, or disassemble the Software. If the
package accompanying your product contains compact discs, 3.5", and/or 5.25" disks, you
may use only the disks appropriate for your product. You may not use the disks on another
product or network, or loan, rent, lease, or transfer them to another user except as permitted
by this agreement.
Important Information27
Limited Warranty
Dell warrants that the Software disks will be free from defects in materials and workmanship
under normal use for ninety (90) days from the date you receive them. This warranty is
limited to you and is not transferable. Any implied warranties are limited to ninety (90) days
from the date you receive the Software. Some jurisdictions do not allow limits on the
duration of an implied warranty, so this limitation may not apply to you. The entire liability
of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for
the Software or (b) replacement of any disk not meeting this warranty that is sent with a
return authorization number to Dell, at your cost and risk. This limited warranty is void if
any disk damage has resulted from accident, abuse, misapplication, or service or
modification by someone other than Dell. Any replacement disk is warranted for the
remaining original warranty period or thirty (30) days, whichever is longer.
Dell does NOT warrant that the functions of the Software will meet your requirements or
that operation of the Software will be uninterrupted or error free. You assume responsibility
www.dell.com | support.dell.com
for selecting the Software to achieve your intended results and for the use and results
obtained from the Software.
DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING
WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may have
others, which vary from jurisdiction to jurisdiction.
IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR
INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or limitation of
liability for consequential or incidental damages, the above limitation may not apply to you.
U.S. Government Restricted Rights
The software and documentation are "commercial items" as that term is defined at
48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer
software documentation" as such terms are used in 48 C.F.R. 12.212. Consistent with
48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end
users acquire the software and documentation with only those rights set forth herein.
Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.
General
This license is effective until terminated. It will terminate upon the conditions set forth
above or if you fail to comply with any of its terms. Upon termination, you agree that the
Software and accompanying materials, and all copies thereof, will be destroyed. This
agreement is governed by the laws of the State of Texas. Each provision of this agreement is
28Important Information
severable. If a provision is found to be unenforceable, this finding does not affect the
enforceability of the remaining provisions, terms, or conditions of this agreement. This
agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the
maximum extent permitted by law, any right to a jury trial with respect to the Software or
this agreement. Because this waiver may not be effective in some jurisdictions, this waiver
may not apply to you. You acknowledge that you have read this agreement, that you
understand it, that you agree to be bound by its terms, and that this is the complete and
exclusive statement of the agreement between you and Dell regarding the Software.
CAUTION: Safety Instructions
Use the following safety guidelines to help ensure your own personal safety and to help
protect your device and working environment from potential damage.
SAFETY: General
•Do not attempt to service the device yourself unless you are a trained service
technician. Always follow installation instructions closely.
•If you use an extension power cable with your AC adapter, ensure that the total
ampere rating of the products plugged in to the extension power cable does not exceed
the ampere rating of the extension cable.
•Do not push objects into air vents or openings of your device. Doing so can cause fire
or electric shock by shorting out interior components.
•Keep your device away from radiators and heat sources. Also, do not block cooling
vents. Avoid placing loose papers underneath your device; do not place your device in
a closed-in wall unit or on a bed, sofa, or rug.
•Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you
use it to run the device or to charge the battery. Do not cover the AC adapter with
papers or other items that will reduce cooling; also, do not use the AC adapter inside a
carrying case.
•The AC adapter may become hot during normal operation of your device. Use care
when handling the adapter during or immediately after operation.
•Do not use your device in a wet environment, for example, near a bath tub, sink, or
swimming pool or in a wet basement.
•If your device includes an integrated or optional (PC Card) modem, disconnect the
modem cable if an electrical storm is approaching to avoid the remote risk of electric
shock from lightning via the telephone line.
•To help avoid the potential hazard of electric shock, do not connect or disconnect any
cables or perform maintenance or reconfiguration of this product during an electrical
storm. Do not use your device during an electrical storm unless all cables have been
disconnected and the device is operating on battery power.
Important Information29
•If your device includes a modem, the cable used with the modem should be
manufactured with a minimum wire size of 26 American wire gauge (AWG) and an
FCC-compliant RJ-11 modular plug.
•PC Cards may become very warm during normal operation. Use care when removing
PC Cards after their continuous operation.
•Before you clean your device, disconnect the device from the electrical outlet. Clean
your device with a soft cloth dampened with water. Do not use liquid or aerosol
cleaners, which may contain flammable substances.
SAFETY: Power
•Use only the Dell-provided AC adapter approved for use with this device. Use of
another AC adapter may cause a fire or explosion.
•Before you connect the device to an electrical outlet, check the AC adapter
www.dell.com | support.dell.com
voltage rating to ensure that the required voltage and frequency match the available
power source.
•To remove the device from all power sources, turn the device off, disconnect the
AC adapter from the electrical outlet, and remove the battery installed in the
battery bay.
•To help prevent electric shock, plug the AC adapter and device power cables into
properly grounded power sources. These power cables may be equipped with 3-prong
plugs to provide an earth grounding connection. Do not use adapter plugs or remove
the grounding prong from the power cable plug. If you use a power extension cable,
use the appropriate type, 2-prong or 3-prong, to mate with the AC adapter
power cable.
•Be sure that nothing rests on your AC adapter’s power cable and that the cable is not
located where it can be tripped over or stepped on.
•If you are using a multiple-outlet power strip, use caution when plugging the AC
adapter’s power cable into the power strip. Some power strips may allow you to insert
the plug incorrectly. Incorrect insertion of the power plug could result in permanent
damage to your device, as well as risk of electric shock and/or fire. Ensure that the
ground prong of the power plug is inserted into the mating ground contact of the
power strip.
SAFETY: Battery
•Use only Dell™ battery modules that are approved for use with this device. Use of
other types may increase the risk of fire or explosion.
•Do not carry a battery pack in your pocket, purse, or other container where metal
objects (such as car keys or paper clips) could short-circuit the battery terminals. The
resulting excessive current flow can cause extremely high temperatures and may result
in damage to the battery pack or cause fire or burns.
30Important Information
•The battery poses a burn hazard if you handle it improperly. Do not disassemble it.
Handle a damaged or leaking battery pack with extreme care. If the battery is
damaged, electrolyte may leak from the cells and may cause personal injury.
•Keep the battery away from children.
•Do not store or leave your device or battery pack near a heat source such as a radiator,
fireplace, stove, electric heater, or other heat-generating appliance or otherwise expose
it to temperatures in excess of 60ºC (140ºF). When heated to excessive temperatures,
battery cells could explode or vent, posing a risk of fire.
•Do not dispose of your device’s battery in a fire or with normal household waste.
Battery cells may explode. Discard a used battery according to the manufacturer’s
instructions or contact your local waste disposal agency for disposal instructions.
Dispose of a spent or damaged battery promptly.
SAFETY: Air Travel
•Certain Federal Aviation Administration regulations and/or airline-specific restrictions
may apply to the operation of your Dell device while you are on board an aircraft. For
example, such regulations/restrictions may prohibit the use of any personal electronic
device (PED) that has the capacity for intentional transmission of radio frequency or
other electromagnetic signals while on an aircraft.
–In order to best comply with all such restrictions, if your Dell portable device is
equipped with Dell TrueMobile™ or some other wireless communication device,
please disable this device before you board the aircraft and follow all instructions
provided by airline personnel with regard to such device.
–Additionally, the use of any PED, such as a portable device, may be prohibited in
aircraft during certain critical phases of flight, for example, takeoff and landing.
Some airlines may further define the critical flight phase as any time the aircraft
is below 3050 m (10,000 ft). Please follow the airline’s specific instructions as to
when the use of a PED is allowed.
Use shielded signal cables to ensure that you maintain the appropriate electromagnetic
compatibility classification for the intended environment. For parallel printers, a cable is
available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at
www.dell.com.
Static electricity can harm electronic components inside your device. To prevent static
damage, discharge static electricity from your body before you touch any of your device’s
electronic components, such as a memory module. You can do so by touching an unpainted
metal surface.
WARNING:
with this product, will expose you to lead, a chemical known to the State of California to
cause birth defects or other reproductive harm.
the cord
Handling the cord on this product, or cords associated with accessories sold
Wash your hands after handling
.
Important Information31
When Using Your Device
Observe the following safe-handling guidelines to prevent damage to your device:
•When setting up the device for work, place it on a level surface.
•When traveling, do not check the device as baggage. You can put your device through
an X-ray security machine, but never put your device through a metal detector. If you
have the device checked by hand, be sure to have a charged battery available in case
you are asked to turn on the device.
•When traveling, do not place the device in overhead storage compartments where it
could slide around. Do not drop your device or subject it to other mechanical shocks.
•Protect your device, battery, and hard drive from environmental hazards such as dirt,
dust, food, liquids, temperature extremes, and overexposure to sunlight.
•When you move your device between environments with very different temperature
www.dell.com | support.dell.com
and/or humidity ranges, condensation may form on or within the device. To avoid
damaging the device, allow sufficient time for the moisture to evaporate before using
the device.
NOTICE: When taking the device from low-temperature conditions into a warmer
environment or from high-temperature conditions into a cooler environment, allow the
device to acclimate to room temperature before turning on power.
•When you disconnect a cable, pull on its connector or on its strain-relief loop, not on
the cable itself. As you pull out the connector, keep it evenly aligned to avoid bending
any connector pins. Also, before you connect a cable make sure both connectors are
correctly oriented and aligned.
•Handle components with care. Hold a component such as a memory module by its
edges, not its pins.
•Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then
stroke the cloth across the display in one direction, moving from the top of the display
to the bottom. Remove moisture from the display quickly and keep the display dry.
Long-term exposure to moisture can damage the display. Do not use a commercial
window cleaner to clean your display.
SAFETY: Ergonomic Computing Habits
CAUTION: Improper or prolonged keyboard use may result in injury.
CAUTION: Viewing the display or external monitor screen for extended periods of
time may result in eye strain.
32Important Information
SAFETY: Protecting Against Electrostatic Discharge
Static electricity can harm electronic components inside your device. To prevent static
damage, discharge static electricity from your body before you touch any of your device’s
electronic components, such as a memory module. You can do so by touching an unpainted
metal surface.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
•When unpacking a static-sensitive component from its shipping carton, do not
remove the component from the antistatic packing material until you are ready to
install the component. Just before unwrapping the antistatic packaging, be sure to
discharge static electricity from your body.
•When transporting a sensitive component, first place it in an antistatic container
or packaging.
•Handle all sensitive components in a static-safe area. If possible, use antistatic floor
pads and workbench pads.
SAFETY: Battery Disposal
Your device uses a lithium-ion battery and a rechargeable NiMH battery. For
instructions about replacing the batteries in your device, see "Using the Battery"
on page 38.
Do not dispose of the battery along with household waste. Contact your local
waste disposal agency for the address of the nearest battery deposit site.
SAFETY: Battery Statement (Taiwan)
Important Information33
Finding Information
What Are You Looking For?Find It Here:
How to set up my device and
information on the connectors and
buttons on my device
Information on using my deviceDell Owner’s Manual and
Additional programs that can be
www.dell.com | support.dell.com
installed on my device
Information on using programs on
my device
Connecting to and synchronizing
with a computer
Last-minute updates and detailed
technical information
Up-to-date information on your
Pocket PC
My Service TagLabel located in the battery slot
The setup diagram and the
Dell™ Owner’s Manual
Pocket PC Hel p
To view Help, tap the Start button and
tap Help.
Dell Companion CD
Pocket PC Help and, if available, tap
Help within a specific program
Dell Owner’s Manual and
Microsoft
your computer
To view Help, click Help and click
Microsoft ActiveSync Help.
The readme files, located in the
ActiveSync folder on the computer and
on the Dell Companion CD
www.microsoft.com/windowsmobile
(remove the battery)
®
ActiveSync® Help on
34Important Information
About Your Device
)
Front, Side, and Back Views
CAUTION: Before performing any of the procedures in this section, read and
follow the safety instructions on page 29.
Front and Side Views
infrared sensor (top)
headphone
connector
scroll
dial
record button
Calendar button
Contacts button
microphone
Secure Digital card slot (top
wireless antenna (optional)
stylus
(extended)
power button
touch screen
wireless/
Windows Media
Player on/off
button
Home button
Messaging button
navigator button
About Your Device35
INFRAREDSENSOR—The infrared sensor lets you transfer files from your device to
another infrared-compatible device without using cable connections.
MICROPHONE—Allows you to record audio.
ECURE DIGITAL CARD SLOT—See "Using Secure Digital Memory Cards" on page 44
S
for information on using Secure Digital memory cards.
WIRELESSANTENNA—Allows you to transmit data (optional).
• When Bluetooth® is in use, the antenna lights blue.
• When Wi-Fi is in use, the antenna lights green.
STYLUS—Use the stylus to write or draw on the screen. To remove the stylus, pull it
straight up and out of the holder. To avoid losing the stylus, store the stylus in the
holder when you are not using it. Ensure that the stylus is oriented correctly when
you replace it in the slot.
www.dell.com | support.dell.com
POWERBUTTON—Press the power button to turn the device on or off. Press and hold
the power button to dim the display. Repeat to light the display.
• When the device is connected to external power and the main battery is fully
charged, the power button light is solid green.
• When the main battery charge is low, the power button light flashes amber.
• When the battery is being charged, the power button light is solid amber.
• When the device relays a notification, the power button light rapidly
flashes green.
TOUCHSCREEN—Use the touch screen and the stylus to enter information into your
device. See "Entering Information" on page 55.
WIRELESS OR MICROSOFT
®
WINDOWS MEDIA® PLAYERON/OFFBUTTON—On wireless
devices, the button turns the wireless module on and off. Turn off the module to
conserve power. On non-wireless devices, the button turns Windows Media Player
on and off.
OMEBUTTON—Press this button to launch Home or to turn on the device.
H
ESSAGING BUTTON—Press this button to launch Messaging or to turn on the
M
device.
NAVIGATORBUTTON—Press the right, left, top, or bottom of the navigator button to
move the cursor on the screen. Press the center to enter a selection.
C
ONTACTS BUTTON—Press this button to launch Contacts or to turn on the device.
ALENDAR BUTTON—Press this button to launch Calendar or to turn on the device.
C
RECORDBUTTON—See "Recording a Message" on page 63 for information on using
the record button.
36About Your Device
SCROLL DIAL
• Press the scroll dial to perform actions similar to pressing <Enter> on a keyboard.
• Rotate the scroll dial up or down to perform actions similar to using the up- and
down-arrow keys on a keyboard.
For information on the functionality of the scroll dial within programs, see Pocket
PC Help on your device.
HEADPHONECONNECTOR—Attach headphones.
Back View
stylus (secured)
battery lock
battery
speaker
cradle/sync cable
reset button
connector (bottom)
BATTERY LOCK—
Use this switch to release and remove the main battery. See
"Installing and Removing the Battery" on page 38.
BATTERY—See "Using the Battery" on page 38 for information on the main battery.
SPEAKER—Tap the speaker icon to adjust the volume.
CRADLE/SYNC CABLE CONNECTOR—Connect a cradle or sync cable. See "Connecting to
a Computer" on page 40.
RESETBUTTON—See "Performing a Reset" on page 45 for information on using the
reset button.
About Your Device37
Using the Battery
NOTICE: Do not use your device until you have charged the main battery for at
least 8 hours for the first charge.
Before you use your device for the first time, you must install and charge the
battery. Once the battery is charged, use the power properties to monitor the
battery charge. See Pocket PC Help on the device for more information.
Installing and Removing the Battery
To install the battery:
1
Ensure that the device is turned off.
www.dell.com | support.dell.com
2
Insert the left side of the battery into the battery slot at an angle, and
lower the right side into the slot until it clicks.
battery
38About Your Device
To remove the battery:
1
Insert the tip of the stylus into the battery lock.
2
Slide and hold the lock in the unlock position.
3
Lift the battery out of the slot.
stylus
battery
battery lock
NOTE: Your Service Tag is located underneath the battery. You need your
Service Tag if you access Dell Support at support.dell.com or if you call Dell for
customer service or technical support.
Charging the Battery
Use one of the following options to charge the main battery:
•Connect the AC adapter directly to the charger adapter and then to the
device and to an electrical outlet.
•Connect the AC adapter directly to the sync cable and then to the
device and to an electrical outlet.
•Connect the AC adapter to the cradle, and insert the device into the
cradle. See "Using the Cradle" on page 40 for more information.
Charging the main battery and internal backup battery from empty to full
takes 8 hours the first time and 4 hours thereafter, whether the device is
on or off.
About Your Device39
If the main battery is critically low, the device enters "deep sleep" mode and
the device is powered off.
To recover from a critically low battery:
1
Plug in the AC adapter or replace the main battery with a
non-empty battery.
2
Press the power button to power on.
If you remove the main battery, the internal backup battery can last for up to
30 minutes in "deep sleep" mode. Do not remove the main battery if the
backup battery power is low.
With normal use, the device will power off if the device is left unused for a
user-defined period of time. See "System Tab" on page 65 for information
www.dell.com | support.dell.com
about
Power
to set the amount of time that the device can remain idle
before it turns off.
Connecting to a Computer
You either connect your device to a computer using a cradle or directly to a
computer using a sync cable. Connect your device to a computer to:
•Add programs to your device. See "Adding Programs Using Microsoft
ActiveSync
•Synchronize data on your device with data on your computer.
For information on synchronizing your data, see the following resources:
•"Using Microsoft
•ActiveSync Help on your computer
•ActiveSync Help on your device
®
" on page 83 for more information.
®
ActiveSync®" on page 67
®
Using the Cradle
NOTE: Depending on the configuration of your device, the cradle is optional.
You can use the cradle to:
•Synchronize the data on your device with the data on your computer.
•Power the device with AC power to conserve battery power.
40About Your Device
•Charge the main battery. See "Using the Battery" on page 38 for
more information.
•Charge a spare battery.
NOTE: Before connecting your device to a computer for the first time, ensure
that you install ActiveSync on the computer from the Dell™ Companion CD.
To connect your device to the cradle:
1
Place the cradle on a flat, level surface near your computer.
2
Connect the cradle cable to the USB connector on your computer.
power
cord
cradle
AC adapter
cradle cable
USB connection
to the computer
About Your Device41
3
Connect the AC adapter to the cradle and to an electrical outlet.
spare battery
charger
www.dell.com | support.dell.com
front of
cradle
4
Align the connector on the bottom of the device with the connector on
stylus holder (2)
the cradle, and, keeping the front of the device flush with the front of
the cradle, lower the device onto the cradle.
When the device is docked in the cradle, the DELL™ logo on the cradle
lights up and the connection status icon appears on the command bar (see
page 48).
The spare battery status light on the cradle operates as follows:
•Green — The spare battery is fully charged.
•Amber — The spare battery is charging.
NOTE: The power button on the device indicates the charge status of the main
battery. See the description of the power button lights on page 36 for more
information.
To remove the device from the cradle, pull the device straight up and out of
the cradle.
42About Your Device
Using the Sync Cable
Use the sync cable to connect your device directly to the computer without
using the cradle.
NOTE: Depending on the configuration of your device, the sync cable
is optional.
To connect the sync cable:
1
Connect one end of the cable to the USB connector on your computer.
2
Connect the other end of the cable to your device.
NOTICE: To avoid damaging the connector, press the two buttons on the sides
of the connector to release the self-lock structure before pulling the connector
out of the device.
power
cord
buttons (2)
device connector
sync cable connector
AC adapter
sync cable
USB connection
to the computer
About Your Device43
Checking Built-In Storage
The amount of on-board flash memory in your device is dependent on the
device configuration and the operating-system image size. The memory is
non-volatile, so the data saved here is not lost even if the device is totally out
of power.
To check the available non-volatile memory space on your device:
1
Tap t he
2
Tap t he
3
Tap t he
www.dell.com | support.dell.com
drop-down menu to display the available space.
Start
button and tap
System
tab and tap
Storage Card
Settings
Memory
tab, and then select
.
.
Built-in Storage
from the
Using Secure Digital Memory Cards
Use Secure Digital memory cards to save or back up data.
To install a Secure Digital memory card:
1
If a card is already installed, press in the card to release it, and then
remove it.
blank
2
Ensure that the card is oriented correctly, and slide it into the slot until
you feel a click.
44About Your Device
NOTICE: Do not force the card. If you feel resistance, remove the card, check
the orientation, and reinsert it.
See the documentation that came with the card for information on using
the card.
Performing a Reset
Soft Reset
When you perform a soft reset, the device deletes any data that has not been
saved but saves any data that has been stored in memory. Try performing a
soft reset if the device does not respond when you tap the display or press
a button.
To perform a soft reset, use the stylus to press the reset button.
stylus
reset button
About Your Device45
Hard Reset
NOTICE: When you perform a hard reset, you lose all the data stored and any
programs you installed on your device.
Perform a hard reset if:
•You want to delete all the data stored on your device.
•You forget your password and need to clear it.
•Your device is experiencing severe operational problems and you have
already attempted a soft reset.
NOTICE: It is strongly recommended that you back up your data before you
www.dell.com | support.dell.com
perform a hard reset. See ActiveSync Help on your computer for more
information.
To perform a hard reset:
1
Press and hold the power button.
2
With the stylus, hold the reset button for about 2 seconds.
3
Follow the instructions on the screen.
46About Your Device
Using Microsoft® Windows
Mobile™ 2003 Second Edition
Device Buttons and the Stylus
Your device has hardware buttons that control actions and scroll functions, and
a stylus for selecting items and entering information.
On the device, the stylus replaces the mouse:
•Tap — Touch the screen once with the stylus to open items and
select options.
•Drag — Hold the stylus and drag across the screen to select text and
images. Drag in a list to select multiple items.
•Tap and hold — Tap and hold the stylus on an item to see a list of actions
available for that item. On the pop-up menu that appears, tap the action
you want to perform.
See "Entering Information" on page 55 for more information.
Today Screen
When you turn on your device for the first time each day (or after 4 hours of
inactivity), the
tapping the
the date and information about the device owner, today’s calendar, and
important tasks. To customize the
1
Tap t he
2
Tap t he
Use the
Today
Today
screen appears. You can also view the
Start
button and then tapping
Start
button and tap
Personal
Appearance
screen.
tab and tap
tab to change the background that displays on the
Today
screen:
Settings
Today
.
To da y
.
. The
Today
To da y
screen displays
screen by
Use the
Items
tab to change the items that appear on the
Using Microsoft® Windows Mobile™ 2003 Second Edition47
Today
screen.
Start
i
button
www.dell.com | support.dell.com
connect
configuration icon
on
volume control icon
New items menu
Status Icons
NOTE: If there is not enough room to display all notification icons, the
notification icon, , displays. Tap the notification icon to view all
notifications.
IconDescription
Turns sound on and off.
48Using Microsoft® Windows Mobile™ 2003 Second Edition
status icon for
Bluetooth
wireless
technology
®
IconDescription
Backup battery is low.
Main battery is charging.
Main battery is low.
Main battery is very low.
Main battery is full.
Connection is active. Tap the icon to configure
connections.
Connection is not detected.
Wireless network is detected.
Synchronization is beginning or ending.
(Animation: Crawling Arrows)
Synchronization is occurring.
(Animation: Spinning Arrows)
New instant message(s).
New e-mail message(s).
Wi-Fi Syncing
(Animation: Spinning Arrows)
Using Microsoft® Windows Mobile™ 2003 Second Edition49
IconDescription
Wi-Fi Connected
Programs
You can switch from one program to another by selecting a program from the
Start
menu. To access programs that are not listed in the
Start
button, tap
NOTE: Some programs have abbreviated labels for check boxes and drop-
www.dell.com | support.dell.com
down menus. To see the full spelling of an abbreviated label, tap and hold the
stylus on the label. Drag the stylus off the label so that the command is not
carried out.
Programs
, and then tap the program name.
Program Buttons
You can also switch to some programs by pressing a program button. Your
device has four program buttons located on the front of the device. The
icons on the buttons identify the programs to which they switch. By default,
the buttons launch Home, Messaging, Contacts, and Calendar.
Switcher Bar
You can also use Switcher Bar to switch to or close open programs. To launch
Switcher Bar:
1
Tap t he
2
Tap t he
The Switcher Bar icon, , appears in the navigation bar.
Start
button and tap
System
tab and tap
Settings
.
Switcher Bar
.
Start
menu, tap the
Tap to view a list of all open programs. In the
•Tap
Brightness settings
or
Power settings
Switcher Bar
to configure those settings.
•Tap a program name to switch to that program.
•Tap
•Tap
•Tap
50Using Microsoft® Windows Mobile™ 2003 Second Edition
Exit current program
Exit all programs
Exit Switcher Bar
to close all open programs.
to close the menu.
to close the current program.
menu:
The following table contains a partial list of programs that are on your
device. See the Dell™ Companion CD for additional programs that you can
install on your device.
IconProgramDescription
ActiveSyncSynchronize information
between your device and
your computer.
CalendarKeep track of your
appointments and create
meeting requests.
ContactsKeep track of your friends
and colleagues.
MessagingSend and receive e-mail
messages.
Pocket Internet ExplorerBrowse websites and
WAP sites, and download
new programs and files
from the Internet.
NotesCreate handwritten or
typed notes, drawings,
or recordings.
TasksKeep track of your tasks.
Pocket ExcelCreate new workbooks or
view and edit Excel
workbooks that you created
on your computer.
MSN MessengerSend and receive instant
messages with your MSN
Messenger contacts.
Pocket WordCreate new documents or
view and edit Word
documents that you created
on your computer.
Using Microsoft® Windows Mobile™ 2003 Second Edition51
Navigation Bar and Command Bar
The navigation bar is located at the top of the screen. It displays the active
program and current time and allows you to switch to other programs and
close screens.
Use the command bar at the bottom of the screen to perform tasks in
programs. The command bar includes menu names, icons, and the input
panel icon. To create a new item in the current program, tap
name of an icon, tap and hold the stylus on the icon. Drag the stylus off the
icon so that the command is not carried out.
www.dell.com | support.dell.com
New
. To see the
navigation bar
Start menu
command bar
52Using Microsoft® Windows Mobile™ 2003 Second Edition
Pop-Up Menus
With pop-up menus, you can quickly select an action for an item. For
example, you can use the pop-up menu in the contact list to delete a
contact, make a copy of a contact, or send an e-mail message to a contact.
The actions in the pop-up menus vary from program to program. To access a
pop-up menu, tap and hold the stylus on an item name. When the menu
appears, lift the stylus and tap the action you want to perform. To close the
menu without performing an action, tap anywhere outside the menu.
Using Microsoft® Windows Mobile™ 2003 Second Edition53
Finding and Organizing Information
The Find feature on your device helps you to quickly locate information.
On the
data type from the drop-down menu, and then tap
You can also use the File Explorer to find files on your device and to
organize your files into folders. On the
File Explorer
www.dell.com | support.dell.com
Start
menu, tap
.
Find
. Enter the item that you want to find, select a
Go
to start the search.
Start
menu, tap
Programs
sort menu
folder location
and tap
Backing Up Data
To prevent or minimize data loss, you should periodically back up the data
stored on your device. Use ActiveSync to synchronize the files on your device
with the files on your computer. You can also drag and drop files from your
device to your computer using Windows Explorer. See the ActiveSync Help
on your computer for additional information.
54Using Microsoft® Windows Mobile™ 2003 Second Edition
Entering Information
You have several options for entering information:
•Use the input panel to enter typed text using the soft keyboard or another
input method.
•Write directly on the screen with the stylus.
•Draw pictures on the screen with the stylus.
•Speak into your device microphone to record a message.
®
Use Microsoft
computer to your device. For more information on ActiveSync, see ActiveSync
Help on your computer.
Entering Text Using the Input Panel
Use the input panel to enter information in any program on your device. You
can type using the soft keyboard or write using Letter Recognizer, Block
Recognizer, or Transcriber. The characters appear as typed text on the screen.
ActiveSync® to synchronize or copy information from your
input panel icon
To show or hide the input panel, tap the input panel icon. Tap the arrow next
to the input panel icon to change input methods.
Entering Information55
When you use the input panel, your device anticipates the word you are
typing or writing and displays it above the input panel. When you tap the
displayed word, the word is inserted at the insertion point. The more you use
your device, the more words it learns to anticipate.
www.dell.com | support.dell.com
suggested words
To change word suggestion options, such as the number of words suggested:
1
Tap t he
2
Tap t he
Word Completion
3
Select the desired settings and tap OK.
Start
button and tap
Personal
tab, tap
tab.
Settings
Input
, and then tap the
.
Typing With the Soft Keyboard
1
Tap the arrow next to the input panel icon and tap
2
Tap the keys on the soft keyboard with your stylus.
56Entering Information
Keyboard
.
Letter Recognizer
Letter Recognizer allows you to use your stylus to write letters on the screen
as you would write them on paper.
NOTE: Letter Recognizer is included with the English, French, German,
Italian, and Spanish operating systems. Other versions do not support
Letter Recognizer.
Tap the arrow next to the input panel icon and tap
1
2
With your stylus, write a letter between the lines that appear on the
Letter Recognizer
.
bottom of the screen.
The letters are converted to typed text on the screen. For specific
instructions on using Letter Recognizer, tap the question mark next to
the writing area.
NOTE: Tap Demo to learn the character strokes that the device can recognize.
Block Recognizer
Block Recognizer allows you to use character strokes that are similar to those
used on other handheld devices.
NOTE: Block Recognizer is included with the English, French, German,
Italian, and Spanish operating systems. Other versions do not support
Block Recognizer.
1
Tap the arrow next to the input panel icon and tap
2
Using your stylus, write the appropriate character stroke in the box that
appears at the bottom of the screen.
The character strokes are converted to typed text on the screen. For
specific instructions on using Block Recognizer, tap the question mark
next to the writing area.
Block Recognizer
.
NOTE: Tap Demo to learn the character strokes that the device can recognize.
Entering Information57
Transcriber
Transcriber allows you to write anywhere on the screen using the stylus
similar to the way that you would write on paper. Unlike Letter Recognizer
and Block Recognizer, you can write a sentence or more, and then pause to
let Transcriber change the written characters to typed characters.
NOTE: Transcriber is included with the English, French, and German operating
systems. Other versions do not support Transcriber.
Tap the arrow next to the input panel icon and tap
1
2
With your stylus, write anywhere on the screen.
Transcriber
.
When you pause, Transcriber converts your written characters to typed
www.dell.com | support.dell.com
characters. For specific instructions on using Transcriber, tap the
question mark in the lower right hand corner of the screen.
Editing Typed Text
To edit or format typed text, you must select it first:
1
Drag the stylus across the text that you want to select.
2
Tap and hold the selected text.
3
Tap the appropriate editing command in the pop-up menu.
You can also tap
editing commands.
Edit
at the bottom of the screen to select
Writing on the Screen
In any program that accepts written text, such as the Notes program and the
Notes
tab in some programs, you can use your stylus to write directly on the
screen. You can edit and format what you have written and convert the
information to text at a later time.
NOTE: Some programs that accept written text may not have the pen icon. See
the documentation for that program to find out how to switch to writing mode.
To write on the screen, tap the pen icon to switch to writing mode. This
action displays lines on the screen to help you write.
58Entering Information
pen icon
Editing Written Text
To edit or format written text, you must select it first:
1
Tap the pen icon to deselect it.
2
Drag the stylus across the text that you want to select.
3
Tap and hold the selected text.
4
Tap the appropriate editing command in the pop-up menu.
Edit
You can also tap
editing commands.
5
Tap the pen icon to switch back to writing mode.
To convert written text to print-style text, tap
at the bottom of the screen to select
Tools
and tap
Entering Information59
Recognize
.
www.dell.com | support.dell.com
If you want to convert only certain words, select them before tapping
Recognize
(or tap and hold the selected words and then tap
Recognize
the pop-up menu). If a word is not recognized, it is not converted to
print-style text.
If the conversion is incorrect, you can select different words from a list of
alternatives or return to the original written text:
1
Tap and hold the incorrect word.
2
On the pop-up menu, tap
Alternates
.
A menu with a list of alternative words appears.
3
Tap the correct word, or tap the written text at the top of the menu to
return to the original written text.
on
60Entering Information
alternate
words
Tips for getting good recognition:
•Write neatly.
•Write on the lines and draw descenders below the line. Write the
cross of the "t" and apostrophes below the top line so that they are not
confused with the word above. Write periods and commas above
the line.
•For better recognition, try changing the zoom level to 300 percent
using the
Tools
menu.
•Write the letters of a word closely and leave big gaps between words so
that the device can easily determine where words begin and end.
•Hyphenated words, foreign words that use special characters such as
accents, and some punctuation cannot be converted.
•You cannot add written text to a word to change it after the word
has been recognized. You must delete the written word and write the
new word.
Entering Information61
Drawing on the Screen
You can draw on the screen the same way that you write on the screen;
however, selecting and editing drawings is different than selecting and
editing written text. For example, selected drawings can be resized, while
written text cannot.
Creating a Drawing
NOTE: To zoom in or out on your drawing, tap Tools and tap a zoom level.
Cross three ruled lines on your first stroke. A drawing box appears.
Subsequent strokes that touch or are inside of the drawing box become part
of the drawing. Drawings that do not cross three ruled lines are treated as
www.dell.com | support.dell.com
written text.
62Entering Information
drawing box
Editing a Drawing
To edit or format a drawing, you must select it first:
1
Tap and hold the stylus on the drawing until the selection handle
appears.
To select multiple drawings, deselect the pen icon and drag to select
the drawings.
2
Tap and hold the selected drawing and tap an editing command on the
pop-up menu.
3
You can cut, copy, and paste selected drawings by tapping and holding
the selected drawing and then tapping an editing command on the
pop-up menu.
You can also tap
Edit
at the bottom of the screen to select editing
commands.
To resize a drawing, ensure that the Pen icon is not selected, and drag a
selection handle.
Recording a Message
In any program where you can write or draw on the screen, you can also
quickly capture thoughts, reminders, and phone numbers by recording a
message. In Calendar, Tasks, and Contacts, you can include a recording in
the
Notes
tab. In the Notes program, you can either create a stand-alone
recording or include a recording in a written note. If you want to include the
recording in a note, open the note first. In the Messaging program, you can
add a recording to an e-mail message.
To record a message:
1
Hold the microphone near your mouth or other source of sound.
2
Press and hold the Record button on the side of your device until it
beeps.
3
While holding down the Record button, make your recording.
4
To stop recording, release the Record button.
The device beeps twice. The new recording appears in the note list or
as an embedded icon.
Entering Information63
NOTE: You can also make a recording by tapping the Record icon on the
Recording toolbar.
To play a recording, tap the name of the recording in the list or tap the
speaker icon in the note.
Using My Text
When using Messaging or MSN Messenger, use My Text to quickly insert
preset or frequently used messages. To insert a message, tap
a message.
www.dell.com | support.dell.com
My Text
and tap
NOTE: You can add text to a My Text message after you insert the message.
To edit a My Text message:
1
In Messaging or MSN Messenger, tap
2
Ta p
Edit My Text Messages
3
Make the changes and tap OK.
64Entering Information
.
Tools
.
Adjusting Settings
You can adjust the device settings to suit the way you work. To see available
options, tap the
NOTE: Depending on the features of your device, you might have additional tabs
and additional items on the tabs.
See Pocket PC Help on your device for additional information on adjusting
settings (tap the
Personal Tab
•
Buttons
hardware buttons.
•
Input
other options.
•
Menus
Owner Information
•
•
Password
•
Sounds & Notification
"Notifications" on page 82 for more information.
•
Today
the Today screen.
Start
button and tap
Start
button and tap
— Assign the programs that launch when you press the
— Adjust the settings for input method, word completion, and
— Add or remove items from the
— Enter your contact information.
— Set a password to protect the data stored on your device.
— Adjust the volume and set notifications. See
— Customize the look and the information that is displayed on
Settings
Help
).
.
Start
menu.
System Tab
•
About
— Find information about Microsoft® Windows Mobile™ 2003
Second Edition and your device.
•
Brightness
•
Certificates
Certificates help establish your identity and the identity of other
computers to prevent unauthorized users from accessing your data.
•
Clock & Alarms
— Adjust the brightness settings to conserve power.
— View or delete certificates stored on your device.
— Change the time or set the alarm.
Adjusting Settings65
•
Memory
and used memory, storage card memory, and running programs.
Microphone
•
•
Power
that the device can remain idle before it turns off on the
•
Regional Settings
settings, such as currency, time, and date.
•
Remove Programs
information, see "Adding and Removing Programs" on page 83.
•
Screen
www.dell.com | support.dell.com
to taps, and select the screen orientation that you want to use.
•
Switcher Bar
launcher utility.
•
System Information
—
Allocate memory for
— Adjust the microphone gain.
— Check the battery or charge status. Set the amount of time
— View and change the formatting for regional
— Remove programs from your device. For more
— Adjust the screen if your device is not responding accurately
— Adjust the settings of the Switcher Bar program
— View technical information about your device.
Connections Tab
•
Beam
— Receive infrared beams from other devices.
•
Bluetooth
and off, and create and edit bonded devices. By default, the radio is off.
•
Connections
•
Dell WLAN Utility
Network Cards
•
•
Odyssey Client
— Turn the radio with Bluetooth® wireless technology on
— Add and configure modem or server connections.
— Available only on devices with Wi-Fi.
— Configure your network adapter settings.
— Configure Cisco® LEAP.
data and program storage. View free
Advanced
tab.
66Adjusting Settings
Using Microsoft® ActiveSync
®
About ActiveSync
You can synchronize the information on your computer with the information
on your device with ActiveSync. Synchronization compares the data on your
device with the data on your computer and updates both with the most recent
information. For example:
•Keep Microsoft Pocket Outlook data up-to-date by synchronizing your
device with Microsoft Outlook data on your computer.
•Synchronize Microsoft Word and Microsoft Excel files between your
device and your computer. Your files are automatically converted to the
correct format.
NOTE: By default, ActiveSync does not automatically synchronize all types of
information. You can change ActiveSync options to synchronize specific types
of information.
With ActiveSync, you can also:
•Back up and restore your device data.
•Copy (rather than synchronize) files between your device and
your computer.
•Select a synchronization mode to control when synchronization occurs.
For example, you can synchronize continuously or only when you select
the synchronize command.
•Select which information types are synchronized and control how much
data is synchronized. For example, you can choose how many weeks of
past appointments you want synchronized.
To synchronize your data, you need both the Microsoft Windows
PC versions of ActiveSync. You must install the Windows version of
ActiveSync on your computer using the Dell™ Companion CD. The Pocket
PC version is already installed on your device.
®
and Pocket
NOTE: Before connecting your device to a computer for the first time, ensure that
you install ActiveSync on the computer from the Dell™ Companion CD.
Using Microsoft ActiveSync67
Installing and Using ActiveSync
To install ActiveSync:
1
Insert the Dell Companion CD.
2
Click
Getting Started
3
Click
Start Here
4
Click
Install ActiveSync
After the installation is complete, the ActiveSync Setup Wizard helps you to
connect your device to your computer, set up a partnership so that you can
synchronize information between your device and your computer, and
customize your synchronization settings. Your first synchronization process
www.dell.com | support.dell.com
automatically begins when you complete the wizard.
NOTE: The device must be powered on for the synchronization process
to occur.
During your first synchronization, information that was stored in Outlook
on your computer is copied to Calendar, Contacts, and Tasks on your device.
After you set up ActiveSync and complete the first synchronization process,
you can initiate synchronization from your device. To switch to ActiveSync
on your device, tap the
wireless LAN card, you can synchronize remotely from your device.
To find information on using ActiveSync on your device, open ActiveSync
on your device, tap the
To find information on using ActiveSync on your computer, open
ActiveSync on your computer, and click
to access the main menu.
.
and follow the instructions on the screen.
Start
button and tap
Start
button, and then tap
Help→ Microsoft ActiveSync Help
ActiveSync
Help
. If you have a
.
.
68Using Microsoft ActiveSync
Scheduling and Communicating
About Microsoft® Pocket Outlook
Pocket Outlook includes Calendar, Contacts, Tasks, Messaging, and Notes. You
can use these programs individually or together. For example, e-mail addresses
stored in Contacts can be used to address e-mail messages in Messaging.
Using Microsoft ActiveSync
Outlook or Microsoft Exchange on your computer with your device. You can
also synchronize this information directly with an Exchange server. Each time
you synchronize, ActiveSync compares the changes you made on your device
and computer or server and updates both computers with the latest
information. For information on using ActiveSync, see ActiveSync Help on
your computer.
You can switch to any of the following programs through the
Calendar
Use Calendar to schedule appointments, including meetings and other events.
You can check your appointments in one of several views (Agenda, Day, Week,
Month, and Year) and easily switch views by using the view menu. Tap the
today icon to view the current date.
®
, you can synchronize information in Microsoft
Start
menu.
Scheduling and Communicating69
www.dell.com | support.dell.com
today icon
view menu
NOTE: To customize Calendar, such as changing the first day of the week, tap
Tools and tap Options.
input panel icon
To create an appointment:
1
In the Day or Week view, tap the desired date and time for the
appointment.
2
Ta p
New
.
3
Tap a field to select it, and enter a description and a location using the
input panel.
4
If necessary, tap the date and time to change them.
5
To see all available fields, tap the input panel icon to hide it. Enter the
remaining information, if necessary.
70Scheduling and Communicating
6
To add notes, tap the
Notes
tab.
You can enter text, draw, or create a recording. For more information on
creating notes, see "Notes" on page 75.
7
When you have finished entering information, tap OK to return to
the calendar.
To receive a notification for an appointment, select
Remind me
in the
appointment settings. You can configure notifications through the Sounds &
Notifications icon. For more information, see "Notifications" on page 82.
Using the Summary Screen
When you tap an appointment in Calendar, a summary screen displays. To
change the appointment, tap
Edit
.
Creating Meeting Requests
You can use Calendar to set up meetings with users of Outlook or Pocket
Outlook. The meeting request is automatically created when you
synchronize Messaging or when you connect to your e-mail server. To set
how you want meeting requests sent, tap
and receive e-mail messages through ActiveSync, select
To schedule a meeting:
1
Create an appointment.
2
On the
tap
The
Appointment
Attendees
Attendees
tab, tap the input panel to hide it, and then
.
field lists the e-mail addresses that you have entered
in Contacts.
Tools
and tap
Options
. If you send
ActiveSync
.
3
Select the meeting attendees.
The meeting notice is created automatically and placed in the
Outbox
folder.
For more information on sending and receiving meeting requests, tap the
Start
button, tap
Help
, and then tap
Calendar
Scheduling and Communicating71
or
Messaging
.
Contacts
Use Contacts to maintain a list of your friends and colleagues. You can
quickly share Contacts information with other device users using the
infrared port.
category
search field
www.dell.com | support.dell.com
NOTE: To change the way information is displayed in the list, tap To ol s and
tap Options.
To create a contact:
1
Tap t he
2
Ta p
3
Using the input panel, enter a name and other contact information.
New
Start
button and tap
.
Contacts
.
Scroll down to see all available fields.
72Scheduling and Communicating
4
To assign the contact to a category, tap
Categories
and select a category
from the list.
In the contact list, you can display contacts by category.
5
To add notes, tap the
Notes
tab. You can enter text, draw, or create
a recording. For more information on creating notes, see "Notes"
on page 75.
6
When you have finished entering information, tap OK to return to
the calendar.
Finding a Contact
You can find a contact using one of the following methods:
•In Contacts, enter a contact name in the field under the navigation bar.
To show all contacts, clear text from the box or tap the arrow to the
right of the box.
•In Contacts, tap the category list (labeled
select a category. To show all contacts again, tap
a contact not assigned to a category, select
•To view the names of companies your contacts work for, tap
the contact list and tap
By Company
work for that company is displayed to the right of the company name.
•Tap the
the
Start
button, tap
Ty p e
drop-down menu, tap
Find
, and then enter the contact name. In
Contacts
All Contacts
None
by default) and
All Contacts
.
. To view
View
in
. The number of contacts that
, and then tap Go.
Using the Summary Screen
When you tap a contact in the contact list, a summary screen is displayed.
To change the contact information, tap
Edit
.
Scheduling and Communicating73
Task s
NOTE: To change the way information is displayed in the list, tap To ol s and
tap Options.
Use Tasks to keep a list of things that you need to do.
sort menu
www.dell.com | support.dell.com
To create a task:
1
Tap t he
2
Ta p
3
Enter a description using the input panel.
4
If necessary, enter a start date and due date or other information by
New
Start
button and tap
.
Ta s k s
.
first tapping the field. Tap the input panel icon to hide it to see all
available fields.
5
To assign the task to a category, tap
Categories
and select a category
from the list. In the task list, you can display tasks by category.
74Scheduling and Communicating
6
To add notes, tap the
Notes
tab. You can enter text, draw, or create
a recording. For more information on creating notes, see "Notes"
on page 75.
7
When you have finished entering information, tap OK to return to
the calendar.
NOTE: To quickly create a task with only a subject, tap Tools and tap Entry Bar.
Ta p Tap here to add a new task, and enter your task information.
Notes
Quickly capture thoughts, reminders, ideas, drawings, and phone numbers
with Notes. You can create a written note or a recording. You can also include
a recording in a note. If a note is open when you create the recording, it is
included in the note as an icon. If a note is not open, the recording is saved
as a stand-alone recording.
record icon
pen icon
input panel icon
Scheduling and Communicating75
To create a note:
1
Tap t he
2
Ta p
3
Create your note by writing, drawing, typing, or recording. For more
New
Start
.
menu, tap
Programs
, and then tap
Notes
.
information on using the input panel, writing and drawing on the
screen, and creating recordings, see "Entering Information" on page 55.
Messaging
Use Messaging to send and receive e-mail messages:
•Synchronize e-mail messages using Exchange or Outlook on
www.dell.com | support.dell.com
your computer.
•Send and receive e-mail messages by connecting directly to an e-mail
server through an ISP or a network.
Synchronizing E-Mail Messages
You can synchronize e-mail messages along with the rest of your data if you
enable Messaging synchronization in ActiveSync. For information on
enabling Messaging synchronization, see ActiveSync Help on your computer.
NOTE: You can also synchronize e-mail messages with your computer from a
remote location. For more information, see "Getting Connected" on page 103.
During synchronization:
•Messages are copied from the e-mail folders of Exchange or Outlook on
your computer to the
By default, you receive:
–Messages from the past 3 days
–The first 100 lines of each message
–File attachments of less than 100 KB in size
•E-mail messages in the
to Exchange or Outlook on your computer, and then sent from
those programs.
•E-mail messages in subfolders on your computer must be selected in
ActiveSync to be transferred.
ActiveSync
Outbox
folder on your device are transferred
folder in Messaging on your device.
76Scheduling and Communicating
Connecting Directly to an E-Mail Server
In addition to synchronizing e-mail messages with your computer, you can
send and receive e-mail messages by connecting to an e-mail server using a
modem or network card connected to your device. You need to set up a
remote connection to a network or an ISP, and a connection to your e-mail
server. For more information, see "Getting Connected" on page 103.
When you connect to the e-mail server:
•New messages are downloaded to the device
•Messages in the device
•Messages that have been deleted on the e-mail server are removed from
the device
Messages that you receive directly from an e-mail server are linked to your
e-mail server rather than to your computer. When you delete a message on
your device, it is also deleted from the e-mail server the next time you
connect depending on the settings you selected in ActiveSync.
When you are working online, you read and respond to messages while
connected to the e-mail server. Messages are sent as soon as you tap
which saves space on your device.
After you have downloaded new message headers or partial messages, you
can disconnect from the e-mail server and then decide which messages to
download completely. The next time you connect, Messaging downloads the
messages you have marked for retrieval and sends the messages you
have composed.
Inbox
folder.
Outbox
folder are sent.
Inbox
folder.
Send
,
Scheduling and Communicating77
Using the Message List
Messages you receive are displayed in the message list. By default, the most
recently received messages are displayed first in the list.
When you receive a message, tap to open it. Unread messages are displayed
in bold.
www.dell.com | support.dell.com
delete icon
78Scheduling and Communicating
previous/next message
forward icon
When you connect to your e-mail server or synchronize with your computer,
you receive by default:
•Messages from the last 5 days
•The first 100 lines of each new message
•File attachments of less than 100 KB in size
The original messages remain on the e-mail server or your computer. You can
mark the messages that you want to retrieve in full during your next
synchronization or e-mail server connection. In the message list, tap and
hold the message that you want to retrieve. On the pop-up menu, tap
for Download
. The icons in the Inbox message list indicate message status.
Mark
You specify your downloading preferences when you set up the service or
select your synchronization options. You can change the settings at any time:
•Change options for Messaging synchronization using ActiveSync
options. For more information, see ActiveSync Help on your computer.
•Change options for direct e-mail server connections in Messaging on
your device. Tap
Tools
and tap
Options
. On the
Account
tab, tap the
service that you want to change. Tap and hold the service and select
Delete
to remove a service.
Composing Messages
To compose a message:
1
2
Tap t he
Ta p
New
Start
button and tap
.
Messaging
.
Scheduling and Communicating79
www.dell.com | support.dell.com
Contacts icon
record icon
3
In the To field, enter an e-mail of one or more recipients, separating
them with a semicolon. Or tap the Contacts icon to select names from
the contact list.
NOTE: All e-mail addresses entered in the e-mail fields in Contacts appear in
the Address Book.
Compose your message. To enter preset or frequently used messages,
4
tap
My Text
5
Ta p
Send
and select a message.
when you have finished the message.
If you are working offline, the message is moved to the
and sent the next time you connect.
Outbox
folder
80Scheduling and Communicating
Managing E-Mail Messages and Folders
By default, messages are displayed in one of five folders for each service you
have created:
Deleted Items
device. The behavior of the
on the options you have selected.To change the options, tap
message list and tap
To create a new folder, tap
message to another folder, tap and hold the message in the message list and
tap
Move to
Folder Behavior With a Direct Connection to an E-Mail Server
The behavior of the folders you create depends on whether you use
ActiveSync, POP3, or IMAP4.
•
If you use ActiveSync
are automatically synchronized with your device. You can select to
synchronize additional folders by designating them for ActiveSync.
The folders you create and the messages you move are then mirrored
on the server. For example, if you move messages from the
to a folder named
synchronization, the server creates a copy of the
copies the messages into that folder. You can then read the messages
while away from your computer.
•
If you use POP3 and you move e-mail messages to a folder you created
the link is broken between the messages on the device and their copies
on the e-mail server. The next time you connect, the e-mail server
detects that the messages are missing from the device Inbox and
deletes them from the server. This prevents you from having duplicate
copies of a message. However, you no longer have access to messages
that you move to folders created from anywhere except the device.
If you use IMAP4
•
move are mirrored on the server. Therefore, messages are available to
you any time you connect to your e-mail server, whether it is from your
device or computer. This synchronization of folders occurs whenever
you connect to the server, create new folders, or rename/delete folders
when connected.
Inbox, Deleted Items, Drafts, Outbox
, or
Sent Items
folder contains messages that have been deleted on the
Options
To ol s
Deleted Items
. On the
, and tap
and
Sent Items
Message
tab, select your options.
Manage Folders
folders depends
Tools
in the
. To move a
on the pop-up menu.
, e-mail messages in the
Inbox
folder in Outlook
Inbox
Family
, and you have designated
Family
Family
for
folder and
, the folders you create and the e-mail messages you
. The
folder
,
Scheduling and Communicating81
Notifications
You can set your device to remind you when you have something to do.
For example, if you have set up an appointment in Calendar, a task with a
due date in Tasks, or an alarm in Clock, you are notified in one of the
following ways:
•A message box appears on the screen.
•A sound, which you can specify, is played.
•A light flashes on your device.
To configure the reminders and sounds for your device:
1
2
Tap t he
On the
•
•
www.dell.com | support.dell.com
Start
button and tap
Personal
Sounds
Notifications
tab, tap
tab — Adjust the volume and enable sounds.
tab — Set notifications for specific events.
Settings
Sounds & Notifications
.
.
82Scheduling and Communicating
Adding and Removing Programs
Programs that were already installed when you received your device are stored
in ROM. You cannot remove these programs, and you never accidentally lose
ROM contents. ROM programs can be updated using installation programs
with the
You can install any program created for your device as long as your device has
sufficient memory. The most popular place to find software for your device is
on the Microsoft
www.microsoft.com/windowsmobile
Adding Programs Using Microsoft®
ActiveSync
*.xip
extension. You can save data to either ROM or RAM.
®
Windows Mobile™ 2003 Second Edition website:
.
®
You need to install the appropriate software for your device on your computer
before installing software on your device. See "Using Microsoft
on page 67 for more information.
1
Determine your device and processor type so that you know which
version of the software to install:
a
Tap t he
b
On the
c
From the
2
Download the software to your computer (or insert the CD or floppy that
contains the software into your computer). You may see a single
*.exe
device types and processors. Ensure that you select the program designed
for the Pocket PC and your device processor type.
3
Read any installation instructions, readme files, or documentation
that comes with the program. Many programs provide special
installation instructions.
4
Connect your device to your computer.
5
Double-click the
, or
*.zip
Start
button and tap
System
tab, tap
Version
file, a
Setup.exe
*.exe
Settings
About
tab, record the processor information.
file, or several versions of files for different
file.
Adding and Removing Programs83
.
.
®
ActiveSync®"
*.xip
,
If the file is an installer file, the installation wizard begins. Follow the
directions on the screen. Once the software has been installed on
your computer, the installer automatically transfers the software to
your device.
If the file is not an installer file, you receive an error message stating
that the program is valid but that it is designed for a different type of
computer. You need to move this file to your device. If you cannot find
any installation instructions for the program in the readme file or
documentation, use ActiveSync Explore to copy the program file to the
Program Files
folder on your device. For more information on copying
files using ActiveSync, see ActiveSync Help on your computer.
www.dell.com | support.dell.com
To open a program after the installation is complete, tap the
tap
Programs
, and then tap the program icon.
Downloading Programs From the Internet
1
Determine your device and processor type so that you know which
version of the software to install:
a
Tap t he
b
On the
c
From the
2
Using Pocket Internet Explorer, download the program to your device.
You may see a single
versions of files for different device types and processors. Ensure that
you select the program designed for the Pocket PC and your device
processor type.
3
Read any installation instructions, readme files, or documentation
that comes with the program. Many programs provide special
installation instructions.
4
Tap the file, such as a
The installation wizard begins. Follow the directions on the screen.
Start
button and tap
System
tab, tap
Versi on
*.xip, *.exe
About
Settings
.
.
tab, record the processor information.
or
*.zip
file, a
Setup.exe
*.xip
or *
.exe
file.
Start
button,
file, or several
84Adding and Removing Programs
Adding a Program to the Start Menu
1
Tap t he
2
Ta p
the program.
If the program is not listed, you can either use File Explorer on the
device to move the program to the
ActiveSync on the computer to create a shortcut to the program and
place the shortcut in the
Using File Explorer on the Device
1
Tap t he
2
Locate the program. Tap the folder list (labeled
by default) and then tap
the device.
3
Tap and hold the program name and tap
4
Open the
5
Tap and hold a blank area of the window, and tap
pop-up menu.
The program now appears on the
using File Explorer, see "Finding and Organizing Information" on page 54.
Start
Menus
Start
button and tap
, tap the
Start Menu
Start Menu
button, tap
Settings
Start Menu
Programs
My Device
folder located in the Windows® folder.
Start
.
tab, and then tap the check box for
Start Menu
folder.
, and tap
to see a list of all folders on
menu. For more information on
folder, or use
File Explorer
My Documents
Cut
on the pop-up menu.
Past e
.
on the
Using ActiveSync on the Computer
Use Explorer in ActiveSync to explore your device files and locate the
program. Right-click the program and click
shortcut to the
appears on the
your computer.
Start Menu
Start
folder in the Windows folder. The shortcut now
menu. For more information, see ActiveSync Help on
Adding and Removing Programs85
Create Shortcut
. Move the
Error when Installing Software
When installing software on your Dell Axim™ X30, you may receive the
message:
properly because it was designed for a previous
version of Microsoft
receive this message, perform the following steps:
1
2
www.dell.com | support.dell.com
Changing the Display Mode on Your Device
To change the display mode from landscape to portrait:
1
2
3
4
5
6
The program you have installed may not display
®
Windows Mobile™ software.
Ta p ok to continue installing the software.
Run the software in portrait mode. See "Changing the Display Mode."
NOTE: Most device programs function with the Windows Mobile 2003 Second
Edition operating system when using portrait mode. Dell cannot guarantee
proper functioning of a program that was not written for Windows Mobile 2003
Second Edition.
NOTE: The Dell Axim X30 has the Windows Mobile 2003 Second Edition
operating system installed. Most device software packages currently available
were designed for previous versions of the Windows Mobile operating system.
If you need technical assistance with the software you are trying to install,
contact the manufacturer of the software. Dell does not provide support for
third-party electronics and accessories.
For more information on the Dell™ Electronics and Accessories Technical
Support Policy, search the Dell Knowledge Base at support.dell.com for
document number RA1062902.
Ta p
Start
.
Ta p
Settings
Tap t he
Ta p
Screen
Ta p
Portrait
Ta p
ok
. The
System
. The
Settings
tab.
Screen
window appears.
window appears.
to select portrait mode.
and close the window.
If you
NOTE: To change the display mode from portrait to landscape, follow the steps
in reverse order.
86Adding and Removing Programs
Removing Programs
1
Tap t he
2
Tap t he
If the program does not appear in the list of installed programs, use File
Explorer on your device to locate the program.
3
Tap and hold the name of the program, and tap
pop-up menu.
Start
button and tap
System
tab and tap
Settings
Remove Programs
.
.
Delete
on the
Adding and Removing Programs87
www.dell.com | support.dell.com
88Adding and Removing Programs
Using Companion Programs
The companion programs include Microsoft Pocket Word, Microsoft Pocket
Excel, Microsoft Money, Windows Media Player for Pocket PC, and
Microsoft Reader.
To switch to a companion program on your device, tap the
Programs
, and then tap the program name.
Microsoft® Pocket Word
Pocket Word works with Microsoft Word on your computer to give you easy
access to copies of your documents. You can create new documents on your
device, or you can copy documents from your computer to your device.
Synchronize documents between your computer and your device so that you
have the most up-to-date content in both locations.
Use Pocket Word to create documents, such as letters, meeting minutes, and
travel reports. To create a new file:
1
Tap t he
2
Ta p
A blank document appears. Or, if you selected a template for new
documents in the
appropriate text and formatting already provided.
New
Start
.
button→
Options
Programs→
Pocket Word
dialog box, the template appears with
Start
button, tap
.
Using Companion Programs89
www.dell.com | support.dell.com
formatting
toolbar
show/hide
formatting toolbar
You can open only one document at a time. If you open a second document,
you are asked to save the first one. You can create, save, or edit a document
in a variety of formats, including Word (
Text Format (
.rtf
), and Plain Text (
.txt
.doc
), Pocket Word (
).
.psw
), Rich
Pocket Word contains a list of the files stored on your device. Tap a file in
the list to open it. To delete, make copies of, or send files, tap and hold a file
in the list. Then select the appropriate action in the pop-up menu.
You can enter information in Pocket Word in one of four modes: typing,
writing, drawing, or recording. These modes are displayed on the
View
menu. Each mode has its own toolbar, which you can show and hide by
tapping the
Show/Hide Toolbar
icon on the command bar.
90Using Companion Programs
To change the zoom magnification, tap
percentage that you want. Select a higher percentage to enter text and a
lower percentage to see more of your document.
If you are opening a Word document created on a computer, select
Window
on the
View
menu so that you can see the entire document.
View
, tap
Zoom
, and then select the
Wrap to
Pocket Excel
Pocket Excel works with Microsoft Excel on your computer to give you easy
access to copies of your workbooks. You can create new workbooks on your
device, or you can copy workbooks from your computer to your device.
Synchronize workbooks between your computer and your device so that you
have the most up-to-date content in both locations.
Use Pocket Excel to create workbooks, such as expense reports and mileage
logs. To create a new file:
1
Tap t he
2
Ta p
A blank workbook appears. Or, if you selected a template for new
workbooks in the
appropriate text and formatting already provided.
New
Start
.
button→
Options
Programs→
dialog box, the template appears with
Pocket Excel
.
Using Companion Programs91
www.dell.com | support.dell.com
formatting
toolbar
show/hide
formatting toolbar
You can open only one workbook at a time. If you open a second workbook,
you are asked to save the first one. You can create, save, or edit a workbook in
a variety of formats, including Pocket Excel (
.pxl
) and Excel (
.xls
).
Pocket Excel contains a list of the files stored on your device. Tap a file in the
list to open it. To delete, make copies of, or send files, tap and hold a file in
the list. Then select the appropriate action from the pop-up menu.
Pocket Excel provides fundamental spreadsheet tools, such as formulas,
functions, sorting, and filtering. To display the toolbar, tap
tap
Toolbar
.
View
and
92Using Companion Programs
If your workbook contains sensitive information, you can protect it with a
Edit
password. To set a password, open the workbook, tap
Pass word
password, so choose one that is easy for you to remember but difficult for
others to guess.
. Every time you open the workbook, you need to enter the
, and then tap
Tips for Working in Pocket Excel
Use the following tips when working in large worksheets in Pocket Excel:
View
•Tap
possible. To exit full-screen mode, tap
•Show and hide window elements. Tap
that you want to show or hide.
•Freeze panes on a worksheet. First select the cell where you want to
freeze panes. Tap
the top and leftmost panes in a worksheet to keep row and column
labels visible as you scroll through a sheet.
•Split panes to view different areas of a large worksheet. Tap
tap
tap
•Show and hide rows and columns. To hide a row or column, select a cell
in the row or column you want to hide. Tap
Column
Tools
column. Then tap
For more information on using Pocket Excel, tap the
tap
Help
and tap
Split
. Drag the split bar to where you want it. To remove the split,
View
and tap
, and then tap
, tap
Go To
.
Full Screen
View
Remove Split
, and then type a reference that is in the hidden row or
Format
to see as much of your worksheet as
Restore
.
View
and then tap the elements
and tap
Hide
Freeze Panes
.
. To show a hidden row or column, tap
, tap
Row or Column
. You might want to freeze
Format
, tap
, and then tap
Start
button and
View
Row or
Unhide
and
.
MSN Messenger
With the MSN Messenger instant message program, you can:
•See who is online.
•Send and receive instant messages.
•Have instant message conversations with groups of contacts.
Using Companion Programs93
To use MSN Messenger, you must have a Microsoft Passport account or a
Microsoft Exchange e-mail account. You must have a Passport to use MSN
Messenger Service. If you have a Hotmail or MSN account, you already have
a Passport. Once you have obtained either a Microsoft Passport or a
Microsoft Exchange account, you are ready to set up your account.
NOTE: Sign up for a Microsoft Passport account at www.passport.com. Get a
free Microsoft Hotmail e-mail address at www.hotmail.com.
To switch to MSN Messenger, tap the
Messenger
.
Start
button→
Programs→
MSN
Setting Up
www.dell.com | support.dell.com
Before you can connect, you must enter Passport or Exchange
account information.
To set up an account and sign in:
1
2
3
Tap t he
Ta p
On the
Start
Tools
Accounts
button→
and tap
Programs→
Options
MSN Messenger
.
tab, enter your Passport or Exchange
.
account information.
4
To sign in, tap the sign-in screen and enter your e-mail address
and password.
Working With Contacts
The MSN Messenger window shows all of your messenger contacts at a
Online
and
glance, divided into
Not Online
while connected, you can chat, send an e-mail, block the contact from
chatting with you, or delete contacts from your list using the pop-up menu.
categories. From this view,
NOTE: If you already use MSN Messenger on your computer, your contacts
show up on your device without having to be added.
To see others online without them seeing you, tap
Appear Offline
.
Tools→
My Status→
If you block a contact, you appear offline but remain on the blocked
contact's list. To unblock a contact, tap and hold the contact, and then tap
Unblock
on the pop-up menu.
94Using Companion Programs
Chatting With Contacts
•Tap a contact name to open a chat window. Enter your message in the
text entry area at the bottom of the screen or tap
preset message, and then tap
•To invite another contact to a multiuser chat, tap
then tap the contact you want to invite.
•To switch back to the main window without closing a chat, tap the
Contacts
select the person with whom you were chatting.
•To know if the contact you are chatting with is responding, look for the
message under the text entry area.
For more information on using MSN Messenger, tap the
tap
Help
icon. To revert back to your chat window, tap
.
Send
.
My Text
To ol s
, tap
Chats
Start
to enter a
Invite
, and
, and
button and
Microsoft Windows Media® Player for
Pocket PC
Use Windows Media Player for Pocket PC to play digital audio and video
files that are stored on your device or on a network. To switch to Windows
Media Player for Pocket PC, tap the
.
Media
Use Windows Media Player on your computer to copy digital audio and
video files to your Pocket PC. You can play Windows Media and MP3 files
on your Pocket PC.
For more information about using Windows Media Player for Pocket PC, tap
the
Start
button and tap
Help
Start
button→
.
Programs→
Windows
Using Companion Programs95
www.dell.com | support.dell.com
96Using Companion Programs
Using Microsoft® Pocket
Internet Explorer
Use Pocket Internet Explorer to view Web or WAP pages:
•During synchronization with your computer, download your favorite links
and mobile favorites that are stored in the
Internet Explorer on your computer.
•Connect to an Internet service provider (ISP) or network and browse the
Web. For more information on connecting to the Internet, see "Getting
Connected" on page 103.
When the device is connected to an ISP or network, you can also download
files and programs from the Internet or intranet.
To switch to Pocket Internet Explorer, tap the
Internet Explorer
.
Mobile Favorites
If you are using Microsoft Internet Explorer 5.0 or later on your computer, you
can download mobile favorites to your device. Synchronizing mobile favorites
downloads Web content to your device so that you can view pages while you
are disconnected from your ISP and computer. Use the Internet Explorer plugin installed with Microsoft ActiveSync
To create a mobile favorite on your computer and download it to your device:
1
On your computer, open Internet Explorer and click
Mobile Favorite
2
To change the link name, enter a new name in the
3
Specify an update schedule next to
4
Click OK.
Internet Explorer downloads the latest version of the page to
your computer.
.
®
to create mobile favorites quickly.
Mobile Favorites
Start
Update
(optional).
subfolder in
button and tap
Tools→ Create
Name
box.
Using Microsoft Pocket Internet Explorer97
5
In Internet Explorer on the computer, right-click the mobile favorite
and click
6
On the
Properties
Download
.
tab, specify the number of levels deep you want to
download. To conserve device memory, go only one level deep.
7
Synchronize your device and computer.
Mobile favorites that are stored in the
Mobile Favorites
folder in
Internet Explorer are downloaded to your device.
If you did not specify an update schedule in step 3, you need to manually
download content to keep the information updated on your computer and
device. Before synchronizing with your device, click
Explorer on your computer and click
www.dell.com | support.dell.com
Updated
column was the last time content was downloaded to the
Synchronize
Tools
in Internet
. The date in the
Last
computer. You can manually download content, if necessary.
NOTE: You can add an icon to the Internet Explorer toolbar for creating mobile
favorites. In Internet Explorer on your computer, click View→Toolbars, and then
click Customize.
Conserving Memory
Mobile favorites take up storage memory on your device. To minimize the
amount of memory used:
•Turn off pictures and sounds or stop some mobile favorites from being
downloaded to the device in the
options. For more information, see ActiveSync Help on your computer.
•Limit the number of downloaded linked pages. In Internet Explorer on
the computer, right-click the mobile favorite you want to change and
click
Properties
. On the
Download
of linked pages you want to download.
Favorites
settings in the ActiveSync
tab, specify 0 or 1 for the number
Mobile Favorites Folder
Only items stored in the
in Internet Explorer on your computer are synchronized with your device.
The folder was created automatically when you installed ActiveSync.
98Using Microsoft Pocket Internet Explorer
Mobile Favorites
subfolder (in the
Favorites
folder)
Favorite Links
During synchronization, the list of favorites in the
on your computer is synchronized with Pocket Internet Explorer on your
device. The computer and the device are updated with changes made to
either list each time you synchronize. Unless you mark the favorite link as a
mobile favorite, only the link is downloaded to your device—you need to
connect to your ISP or network to view the content. For more information
on synchronization, see ActiveSync Help on your computer.
Mobile Favorites
folder
Using AvantGo Channels
AvantGo is a free interactive service that gives you access to personalized
content and thousands of popular websites. You subscribe to AvantGo
channels directly from your device. Then synchronize your device and
computer, or connect to the Internet to download the content. For more
information, see the AvantGo website.
To sign up for AvantGo:
1
In ActiveSync options on your computer, turn on synchronization for
the
AvantGo
2
In Pocket Internet Explorer on your device, tap
your list of favorites.
3
Tap t he
4
Ta p
Activate
5
Follow the directions on the screen.
You need to synchronize your device with your computer and then tap
the
My Channels
information type.
AvantGo Channels
.
to complete the AvantGo setup.
link.
Favorites
to display
When synchronization is complete, tap the
list of favorites to see a few of the most popular channels. To add or remove
channels, tap the
Add or Remove
Using Microsoft Pocket Internet Explorer99
link.
AvantGo Channels
link in your
Browsing Mobile Favorites and the Web
You can use Pocket Internet Explorer to browse mobile favorites and
channels that you have downloaded to your device without connecting to
the Internet. You can also connect to the Internet through an ISP or a
network connection and browse the Web.
www.dell.com | support.dell.com
back icon
refresh icon
home icon
favorites icon
To view mobile favorites and channels:
1
Tap the favorites icon to display your list of favorites.
2
Tap the page you want to view.
100Using Microsoft Pocket Internet Explorer
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.