Dell AW988 User Manual
Alienware Wireless Gaming Headset
AW988
User’s Guide
Regulatory Model: AW988
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2018 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of
their respective owners.
2020 – 11
Rev. A02
2
Contents
What‘s in the box................................5
About the headset...............................6
Setting up your headset on your computer ..........7
System requirements . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting the headset to your computer using the USB
wireless dongle . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Configuring the headset on your computer . . . . . . . . . . 7
Connecting the headset to your computer or mobile device
using the 3.5 mm audio cable (optional) . . . . . . . . . . . .10
Alienware Command Center .....................11
Installing Alienware Command Center (AWCC) . . . . . . 11
Charging the headset ...........................12
Battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Auto power off . . . . . . . . . . . . . . . . . . . . . . . . . .12
Using the headset ..............................13
Adjusting the headset . . . . . . . . . . . . . . . . . . . . .13
Turning on/off your headset . . . . . . . . . . . . . . . . . .14
Adjusting the main volume . . . . . . . . . . . . . . . . . . .14
Muting/unmuting the microphone . . . . . . . . . . . . . .15
Switching between the audio presets . . . . . . . . . . . . .16
Adjusting the chat balance . . . . . . . . . . . . . . . . . . .17
Storing the USB wireless dongle in the headset . . . . . . .17
Replacing the earcup cushions . . . . . . . . . . . . . . . . .18
3
Troubleshooting................................19
Specifications................................. 22
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Physical characteristics . . . . . . . . . . . . . . . . . . . . .22
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . .22
Warranty information .......................... 23
Limited warranty and return policies . . . . . . . . . . . . .23
For U.S. customers:. . . . . . . . . . . . . . . . . . . . . . . .23
For European, Middle Eastern and African customers: . . .23
For non-U.S. customers: . . . . . . . . . . . . . . . . . . . . .23
4
What‘s in the box
1
5
2
Alienware Wireless
Gaming Headset
AW988
4
3
1 Alienware Wireless Gaming
2 USB wireless dongle
Headset—AW988
3 USB cable for battery charging 4 Documents
5 Audio cable (3.5 mm)
NOTE: The documents shipped with the headset may vary based on your
region.
5
About the headset
1
2
3
4
12
11
10
5
6 7
1 Power button 2 Alienware two zones lighting
3 Microphone mute indicator 4 Retractable boom mic
5 Audio preset button 6 Micro-USB charging port
7 3.5 mm audio port 8 Battery status indicator
USB wireless dongle
9
storage slot
11 Microphone mute button 12 Game/chat volume mixer control
8
9
10 Main volume control
6
Setting up your headset on your computer
System requirements
• One USB port for USB wireless dongle
• One USB port for charging (optional)
• Microsoft Windows 10 version 16299 or later
Connecting the headset to your computer using the USB wireless dongle
Connect the USB wireless dongle to the USB port on your computer. The
headset and the USB wireless dongle are pre-paired.
Configuring the headset on your computer
To use your headset for gaming or to listen to music from your computer, it has
to be selected as the default playback device and the default recording device
in Windows Audio Settings.
1 On Windows toolbar, right-click the speaker icon to access the Windows
Audio Settings. The Sound dialog box appears.
7
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