Dell Aurora-R2, 0JYTRGA00, JYTRG User Manual

ALIENWARE® DESKTOP MANUAL

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better
use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

e contents herein are subject to change without notice.

© 2010 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the prior
written permission of Dell Inc. is strictly prohibited.

Trademarks used in this manual: Alienware, AlienFX, and the AlienHead logo are
trademarks or registered trademarks of Alienware Corporation; Dell is a trademark
of Dell Inc; Microsoft, Windows, and the Windows start logo are either trademarks
or registered trademarks of Microsoft Corporation in the United States and/
or other countries; Intel is a registered trademark and Core and Speedstep are
trademarks of Intel Corporation in the U.S. and other countries; Blu-ray Disc is a
trademark of the Blu-ray Disc Association; Bluetooth is a registered trademark
owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license.

Other trademarks and trade names may be used in this manual to refer to either
the entities claiming the marks and names or their products. Dell Inc. disclaims
any proprietary interest in trademarks and trade names other than its own.

Regulatory Model: D0IM Regulatory Type: D0IM001 and D0IM002

P/N JYTRG Rev. A00 February 2010

CONTENTS

CHAPTER 1: SETTING UP YOUR DESKTOP ................................... 7

Before Setting Up Your Desktop ......................................8

Connect the Display ..................................................9

Connect the Keyboard and Mouse....................................10

Connect the Network Cable (Optional)................................10

Connect the Power Cable ............................................ 11

Press the Power Button ............................................. 11

Set Up Microsoft Windows...........................................12

Connect to the Internet (Optional) ...................................12

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP ........................... 15

Front View Features .................................................16

Back View Features..................................................17

Top View Features...................................................21

CHAPTER 4: USING YOUR DESKTOP .......................................23

Alienware Command Center .........................................24

Working With RAID ..................................................24

Optimizing Performance ............................................27

Conguring the BIOS ............................................... 28

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS ....35

Before You Begin................................................... 36

Removing and Replacing the Side Panel ............................. 38

Inside View of Your Computer ....................................... 39

Removing and Replacing Memory Module(s)......................... 39

Removing and Replacing Hard Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Removing and Replacing Expansion Card(s) ......................... 44

CHAPTER 6: TROUBLESHOOTING .........................................47

Basic Hints and Tips................................................ 48

Backup and General Maintenance................................... 48

Software Diagnostic Tools .......................................... 49

CHAPTER 7: SYSTEM RECOVERY ..........................................57

Dell DataSafe Local Backup ......................................... 58

CHAPTER 8: SPECIFICATIONS .............................................59

APPENDIX A: GENERAL AND ELECTRICAL SAFETY PRECAUTIONS............64

APPENDIX B: CONTACTING ALIENWARE ...................................66

APPENDIX C: IMPORTANT INFORMATION ..................................67

NVIDIA GeForce GTX 295 Graphics Cards..............................67

CONTENTS

3

4

Dear Valued Alienware Customer,

Welcome to the Alienware family. We are thrilled to include you among the
growing number of savvy high-performance computer users.

e Alienware technicians who have crafted your computer have made certain
that your high-performance computer is properly optimized and performs to its
fullest potential. We build computers with a single unwavering purpose: Build
It As If It Were Your Own. e technicians will not rest until your new computer
meets or exceeds our very demanding criteria!

We have tested your computer extensively in order to ensure that you enjoy
the highest levels of performance. In addition to a standard burn-in period,
your computer has been evaluated using real-world tools such as synthetic
performance benchmarks.

We invite you to share your experience with your new high-performance computer
with us, so do not hesitate to either e-mail or call Alienware with any questions
or concerns. e entire sta shares your enthusiasm for new technology and we
hope that you enjoy using your new computer as much as Alienware enjoyed
building it for you.

Sincerely,

Alienware Sta

5

6

CHAPTER 1: SETTING UP YOUR DESKTOP

CHAPTER 1: SETTING UP YOUR DESKTOP

CHAPTER 1: SETTING UP YOUR DESKTOP

7

Before Setting Up Your Desktop

Product Documentation and Media

Congratulations on the purchase of your Alienware® Aurora!

Read all safety and setup instructions before connecting your new desktop. Begin
by carefully opening the box and removing all components that were shipped to
you. Before setting up your desktop or components, be sure to inspect all items
for any physical damage that may have occurred during shipment.

Before setting up your desktop or components, see the included invoice to verify
that all items ordered are present. Report any missing components to customer
service within 5 days of receiving the shipment. Anything reported missing after
the rst 5 days of receiving a shipment will not be honored. Some of the most
common items to check for include:

Computer•
Microsoft•
Keyboard (if ordered)•
Mouse (if ordered)•
Multimedia speakers and sub-woofer (if ordered)•
Joystick controllers (if ordered)•

You may also need a small athead and/or a Phillips head screwdriver for
connecting peripheral cables to the desktop.

®

CD-key located at the back of the desktop

e documentation that ships with your Alienware® desktop is designed to
provide answers to many of the questions that may arise as you explore your
new desktop’s capabilities. See the documentation for technical information or
general use as required to answer questions in the future, or aid you in nding
answers and solutions. e media included with your desktop is referenced in
some sections of the documentation and may be needed to complete certain
tasks. As always, our technical support sta is available to assist you.

Placing Your Desktop

WARNING: Do not place the desktop near or over a radiator or heating
vent. If all or parts of your desktop are placed in a cabinet, ensure that
adequate ventilation is provided. Do not place the desktop in a humid
location or in any area where the desktop may be exposed to rain or
water. Be careful not to spill liquid of any kind on or into the desktop.

When placing your desktop, ensure that:

It is placed on a surface that is both level and stable. •
e power and other cable connectors are not jammed between the desktop •

and a wall – or any other object.
Nothing obstructs airow in front of, behind, or below the desktop.•

e desktop has enough room so that optical drives and other external •
storage drives can be easily accessed.

CHAPTER 1: SETTING UP YOUR DESKTOP

8

Connect the Display

Connect the display using the connector available on the graphics card on your
computer.

NOTE: A DVI or HDMI connector may be available on the graphics card you
purchased.

You can purchase the DVI-to-VGA adapter, HDMI-to-DVI adapter, and additional
HDMI or DVI cables at www.dell.com.

Connection
Type Computer Cable Display

DVI-to-DVI
(DVI cable)

HDMI-to-HDMI
(HDMI cable)

Use the appropriate cable based on the connectors available on your computer
and display. See the following table to identify the connectors on your computer
and display.

HDMI-to-DVI
(HDMI-to-DVI
adapter + DVI
cable)

CHAPTER 1: SETTING UP YOUR DESKTOP

9

Connect the Keyboard and Mouse

Connect the Network Cable (Optional)

CHAPTER 1: SETTING UP YOUR DESKTOP

10

Connect the Power Cable

Press the Power Button

WARNING: e power connectors and power strips vary among countries.
Using an incompatible cable or improperly connecting the cable to a

power strip or electrical outlet may cause re or equipment damage.

Press the power button on the top of the computer.

CHAPTER 1: SETTING UP YOUR DESKTOP

11

Set Up Microsoft Windows

Setting Up a Wireless Connection

CAUTION: Do not interrupt the operating system’s setup process. Doing
so may render your desktop unusable.

Your computer is precongured with the operating system settings that you
selected while ordering your computer. To congure the remaining settings,
follow the instructions on the screen.

NOTE: For optimal performance of your computer, it is recommended that
you download and install the latest BIOS and drivers for your computer
available at support.dell.com.

NOTE: For more information on the operating system and features, see
support.dell.com/MyNewDell.

Connect to the Internet (Optional)

Setting Up a Wired Connection

If you are using a dial-up connection, connect the telephone line to the •
external USB modem (optional) and to the telephone wall jack before you set
up your Internet connection.

If you are using a DSL or cable/satellite modem connection, contact your ISP •
or cellular telephone service for setup instructions.

To complete setting up your wired Internet connection, follow the instructions in
“Setting Up Your Internet Connection” on page 13.

NOTE: To set up your wireless router, see the documentation that shipped
with your router.

Before you can use your wireless Internet connection, you need to connect to your
wireless router.

To set up your connection to a wireless router:

Save and close any open les, and exit any open programs.1.
Click 2. Start → Control Panel.
In the search box, type 3. network, and then click Network and Sharing

Center→ Connect to a network.
Follow the instructions on the screen to complete the setup.4.

CHAPTER 1: SETTING UP YOUR DESKTOP

12

Setting Up Your Internet Connection

ISPs and ISP oerings vary by country. Contact your ISP for oerings available in
your country.

If you cannot connect to the Internet but have successfully connected in the past,
the Internet Service Provider (ISP) might have a service outage. Contact your ISP
to check the service status, or try connecting again later.

Have your ISP information ready. If you do not have an ISP, the Connect to the
Internet wizard can help you get one.

To set up your Internet connection:

Save and close any open les, and exit any open programs.1.
Click 2. Start → Control Panel.
In the search box, type 3. network, and then click Network and Sharing

Center→ Set up a new connection or Network→ Connect to the Internet.
e Connect to the Internet window appears.

NOTE: If you do not know which type of connection to select, click Help me
choose or contact your ISP.

Follow the instructions on the screen and use the setup information 4.
provided by your ISP to complete the setup.

CHAPTER 1: SETTING UP YOUR DESKTOP

13

CHAPTER 1: SETTING UP YOUR DESKTOP

14

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

CHAPTER 2: GETTING TO KNOW

YOUR DESKTOP

is chapter provides information about your new desktop to familiarize you with
its various features, and to get you up and running quickly.

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

15

Front View Features

1

4

3

2

6

5

1 Hard drive activity light — Blinks to indicate hard drive activity when the

computer reads or writes data.

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

16

CAUTION: To avoid loss of data, never turn o the computer while

the hard drive activity light is blinking.

2 Alienhead — Lowers the drive panel when pressed. e drive panel can

also be lowered when the computer is turned o.

3 Optical drive — Plays or records CDs, DVDs, and Blu-ray Discs.

4 Optical drive bays (2) — Can support additional optical drive(s).

5 Drive panel — Covers the optical drive(s) or optical drive bay(s).

NOTE: e drive panel is shown in the open position.

6 Optical drive eject button — Ejects the optical drive tray.

Back View Features

1

2

3

4

5

6 7

1 Security cable slot — Attaches a commercially available security cable to

the computer.
NOTE: Before you buy a security cable, ensure that it ts into the security

cable slot on your computer.

2 Latch — Closes or opens the security cable slot and locks or unlocks the

release panel. Slide the latch to the right to open the security lock slot and
to unlock the release panel.

3 Back panel connectors — Connect USB, audio, and other devices into the

appropriate connectors.
For more information, see “Back Panel Connectors” on page 19.

4 Expansion card slots — Access connectors for any installed PCI and

PCI Express cards.

5 Power connector — Connects to the power cable.

6 Diagnostic light — Indicates if the power supply is in working condition.

7 Diagnostic button — Turns on the diagnostic light when pressed.

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

17

Back Light Button

Press the back light button to turn on the light to view the back panel connectors.
is light automatically turns o after a few seconds.

NOTE: In Alienware Aurora Standard, the back light will function only
when the computer is turned on. In Alienware Aurora ALX, the back light
will function even when the computer is turned o, as the light is powered
by internal batteries.

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

18

Back Panel Connectors

7

6

5

3

2

1

4

NOTE: Some back panel connectors may not be available on your computer.

For details, see “Specications” on page 59.

1

2

3

4 Audio connectors — Connect to speakers, microphones, and headphones.

5

6

7

Optical S/PDIF connector — Connects to ampliers, speakers, or TVs

for digital audio output through optical digital cables. is format carries
an audio signal without going through an analog audio conversion process
(available on Aurora and Aurora ALX only).

eSATA connector — Connects to eSATA compatible storage devices

such as external hard drives or optical drives.

USB 2.0 connectors (6) — Connect to USB devices, such as a mouse,

keyboard, printer, external drive, or MP3 player.

NOTE: For information on audio connectors, see “Connecting External
Speakers” on page 20 .

Network connector — Connects your computer to a network or

broadband device.

IEEE 1394 connector — Connects to high-speed serial multimedia

devices such as digital video cameras.

Coaxial S/PDIF connector — Connects to ampliers, speakers, or TVs

for digital audio output through coaxial digital cables. is format carries
an audio signal without going through an analog audio conversion process
(available on Aurora and Aurora ALX only).

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

19

Connecting External Speakers

1

2

3

5

6

4

Your Alienware desktop has ve integrated audio out connectors and one
audio in connector. e audio out connectors deliver quality sound and support

7.1 surround audio. You can connect the audio input connector from a home stereo
or speaker system for a heightened gaming and media experience.

1

2

Side L/R surround connector — Connects to side L/R surround

speakers.

Rear L/R surround connector — Connects to rear L/R surround

speakers.

NOTE: On computers with a sound card, use the connector on the card.

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

20

3

Center/subwoofer connector — Connects to a center speaker or

subwoofer.

4

Line-in connector — Connects to recording or playback devices such

as a microphone, cassette player, CD player, or VCR.

5

6

Front L/R line-out connector — Connects to front L/R speakers.

Microphone connector — Connects to a microphone for voice or audio

input into a sound or telephony program.

Top View Features

Accessing the Top Panel Connectors

Press the top panel downwards to access the top panel connectors.

1

1 Top panel

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

21

Top Panel Connectors

5

2

1

3

4

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

22

1

Headphone connector — Connects to headphones.

NOTE: To connect to a powered speaker or sound system, use the audio out
connector or one of the S/PDIF connectors (available on Aurora and Aurora
ALX only) at the back of your computer.

2

Microphone connector — Connects to a microphone for voice or audio

input into a sound or telephony program.

3

IEEE 1394 connector — Connects to high speed serial multimedia

devices such as digital video cameras.

4

Power button — Turns the computer on or o when pressed. e color

of the button rim indicates the power status.

O — the computer is either turned o, in hibernate mode, or is not •
receiving power.

Solid white — the computer is on.•
Blinking white — the computer is in sleep or standby mode.•

e color indicating the power status can be changed using the AlienFX®
software. For information on AlienFX, see “AlienFX” on page 24.

5

USB 2.0 connectors (2) — Connect to USB devices, such as a mouse,

keyboard, printer, external drive, or MP3 player.

CHAPTER 4: USING YOUR DESKTOP

CHAPTER 4: USING YOUR DESKTOP

CHAPTER 4: USING YOUR DESKTOP

23

Alienware Command Center

Working With RAID

e Alienware® Command Center gives you access to Alienware’s exclusive
software and is a continuously upgradable control panel. As Alienware releases
new programs, they download directly into the Command Center allowing you to
build a library of system management, optimization, and customization tools.

To access the Command Center, click Start → All Programs→ Alienware→

Command Center→ Command Center.

AlienFX

AlienFX® lets you customize the lighting behavior on your computer. You can
assign lighting behaviors to events like receiving new e-mail, computer going
into the sleep mode, and opening a new application.

AlienFusion

AlienFusion gives you access to your Alienware computer’s power management
controls to help increase energy efciency.

ermal Controls

If you have vents present on top of your computer, use thermal controls to control
the thermal and venting capabilities of your computer by changing the fan speed
and behavior of the vents.

CHAPTER 4: USING YOUR DESKTOP

24

A redundant array of independent disks (RAID) is a disk storage conguration
that increases performance or data redundancy. ere are four basic RAID levels
discussed in this section.

RAID level 0 is recommended for higher performance (faster throughput). •
RAID level 1 is recommended for users who need a high level of data •

integrity.
RAID level 5 is recommended for higher performance and fault tolerance.•
RAID level 10 is recommended for higher performance and data integrity.•

NOTE: RAID requires multiple hard drives. e number of hard drives
required varies depending on the RAID conguration.

RAID Level 0

RAID Level 1

CAUTION: RAID level 0 provides no redundancy. erefore, a failure

of one drive results in the loss of all data. Perform regular backups to
protect your data.

RAID level 0 uses data striping to provide a high data access rate. Data striping
writes consecutive segments, or stripes, of data sequentially across the physical
drive(s) to create a large virtual drive. is allows one of the drives to read data
while the other drive is searching for and reading the next block.

RAID 0 uses the full storage capacities of both drives. For example, two 2 GB hard
drives combine to provide 4 GB of hard drive space on which to store data.

NOTE: In a RAID 0 conguration, the size of the conguration is equal to
the size of the smallest drive multiplied by the number of drives in the
conguration.

RAID level 1 uses data mirroring to enhance data integrity. When data is written
to the primary drive, the data is also duplicated, or mirrored, on the secondary
drive in the conguration. RAID 1 sacrices high data-access rates for data
redundancy.

If a drive failure occurs, read and write operations are directed to the remaining
drive. A replacement drive can then be rebuilt using the data from the remaining
drive.

NOTE: In a RAID 1 conguration, the size of the conguration is equal to
the size of the smallest drive in the conguration.

CHAPTER 4: USING YOUR DESKTOP

25

RAID Level 5

A1

B1
C1
Dp

A2

B2
Cp
D1

A3

Bp
C2
D2

Ap

B3
C3
D3

RAID 1+

0

RAID Level 10

RAID level 5 uses data parity. RAID level 5 stripes both data and parity information
across three or more drives. It provides data striping at the byte level and also
stripe error correction information (rotating parity array). is results in excellent
performance and good fault tolerance.

If a drive failure occurs, subsequent read and write operations are directed to the
other surviving drives. A replacement drive can then be rebuilt using the data
from the surviving drives. Since data is duplicated on the primary and additional
drives, four 120 GB collectively have a maximum of 360 GB on which to store
data.

A RAID 10 array combines the high data access rate of a RAID level 0 array and the
data protection (redundancy) of a RAID level 1 mirror by striping data across two
drives and mirroring that striped data on a set of two drives.

If a drive failure occurs, subsequent read and write operations are directed to the
other surviving drives. A replacement drive can then be rebuilt using the data
from the surviving drives. Also, because data is duplicated on the primary and
additional drives, four 120 GB collectively have a maximum of 240 GB on which
to store data.

CHAPTER 4: USING YOUR DESKTOP

26

Optimizing Performance

Your computer has been congured to operate optimally across a wide range
of applications. Depending on the conguration you purchased, the computer
may have been overclocked at the factory to achieve maximum performance in
resource intensive applications including gaming and multimedia development.

CAUTION: Technical support veries the full functionality of the
computer at the factory congured settings. Alienware does not

provide technical support for any hardware or software issues arising

from operating the computer beyond the factory congured settings.

Performance Tuning

Using System Setup

CAUTION: It is not recommended to operate the processor or other
system components beyond the preset settings in the BIOS. Doing so
may cause system instability, reduced component operating life, or
permanent component damage.

For computers with the Intel® Core™i7 Extreme Edition processor, the BIOS has
preset overclocking levels that allow you to easily overclock your computer.

For more information, see “Conguring the BIOS” on page 28.

Using Software

Your computer is preinstalled with the Intel Extreme Tuning Utility (available
on Aurora and Aurora ALX only), that allows you to optimize your computer’s
performance.

For more information on the options available, see the help le of the utility.

CHAPTER 4: USING YOUR DESKTOP

27

Conguring the BIOS

System Setup

e System Setup options allow you to:

Change the system conguration information after you add, change, or •
remove any hardware in your desktop.

Set or change a user-selectable option.•
View the amount of memory installed.•
Set the type of hard drive installed.•

Before you use System Setup, it is recommended that you write down the current
System Setup information for future reference.

Entering System Setup

Turn on (or restart) your desktop.1.

NOTE: Keyboard failure may result when a key on the keyboard is held down
for extended periods of time. To avoid possible keyboard failure, press and
release <F2> in even intervals until the System Setup screen appears.

While the desktop is booting, press <F2> immediately before the operating 2.
system logo appears to access the BIOS Setup Utility.

NOTE: If an error occurs during POST (Power On Self Test), press <F2>
when the prompt appears to enter the BIOS Setup Utility.

NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft® Windows® desktop, then shut down
your desktop and try again.

CAUTION: Do not change the settings in System Setup unless you are
an expert computer user. Certain changes can cause your computer to
work incorrectly.

CHAPTER 4: USING YOUR DESKTOP

28

System Setup Screens

e BIOS Setup Utility displays current or changeable conguration information
for your desktop.

Key functions appear at the bottom of the BIOS Setup Utility screen and lists
keys and their functions within the active eld.

System Setup Options

NOTE: e items listed in this section may or may not appear exactly as
listed depending on your computer model and installed devices.

NOTE: For the updated system setup information, see the
at support.dell.com/manuals.

Service Manual

System Information

Current (QPI) Speed

Cache L2

Cache L3

(available on Aurora and
Aurora ALX only)

Displays the QPI speed.

Displays the processor L2 cache size.

Displays the processor L3 cache size.

System Information

Product Name

BIOS Version

Service Tag

Asset Tag

Memory Installed

Memory Available

Memory Technology

Memory Speed

CPU ID/u Code ID

CPU Speed

Displays the product name.

Displays the BIOS version number and date
information.

Displays the service tag of the computer.

Displays the asset tag of the computer.

Displays the amount of memory installed on
the computer.

Displays the amount of memory available on
the computer.

Displays the type of memory technology
used.

Displays the memory speed.

Displays the processor type.

Displays the processor speed.

Standard CMOS Features

System Time (hh:mm:ss)

System Date (mm:dd:yy)

SATA 1

SATA 2

SATA 3

SATA 4

SATA 5

SATA 6

Displays the current time.

Displays current date.

Displays the SATA 1 drive integrated in the
computer.

Displays the SATA 2 drive integrated in the
computer

Displays the SATA 3 drive integrated in the
computer.

Displays the SATA 4 drive integrated in the
computer.

Displays the SATA 5 drive integrated in the
computer

Displays the SATA 6 drive integrated in the
computer.

CHAPTER 4: USING YOUR DESKTOP

29

Standard CMOS Features

Wait for ‘F1’ If
Errors

Advanced BIOS Features

NumLock Status

ACPI APIC support

OptionROM Display
Screen

Boot Conguration Features

1st Boot Device

2nd Boot Device

Hard Disk Drives

CD/DVD Drives

If enabled, the system will HALT during boot
to display system errors.

Select power-on state for num-lock.

Include ACPI APIC table pointer to RSDT
pointer list.

Allows you to enable or disable the RAID
Option ROM screen during POST.

Displays the rst boot device.

Displays the second boot device.

Sets the hard drive boot priority. e items
displayed are dynamically updated according
to the hard drives detected.

Sets the CD/DVD drive boot priority.

CPU Conguration

XD Bit Capability

Intel® Speedstep™ tech

Intel® C State Tech

Intel® HT Technology

(available on Aurora-R2 only)

Enable XD Bit Capability to allow the processor
to distinguish between the bits of code that
can be executed and the ones that cannot be
executed.

If enabled, the processor clock speed and core
voltage are adjusted dynamically based on
the processor load.

If enabled, C State: Processor idle is set to
C2/C3/C4.

If disabled only one thread per enabled core is
active.

CHAPTER 4: USING YOUR DESKTOP

30

Integrated Devices

USB Functions

HD Audio Controller

Onboard IEEE1394 Controller

LAN1 BCM5784 Device

(available on Aurora and Aurora ALX
only)/

Onboard LAN Controller

(available on Aurora-R2 only)

LAN1 Option ROM

(available on Aurora and Aurora ALX
only)/

Onboard LAN Boot ROM

(available on Aurora-R2 only)

SiL3132 E-Sata Device

(available on Aurora and Aurora ALX
only)/

JMicron-362 E-SATA Device

(available on Aurora-R2 only)

Allows you to enable or disable the
integrated USB controller.

Allows you to enable or disable the
integrated audio controller.

Allows you to enable or disable the
onboard IEEE 1394 controller.

Allows you to enable or disable the
onboard LAN controller.

Allows you to enable and disable the
network controller’s boot option.

Allows you to enable and disable the
e-SATA controller.

Integrated Devices

Congure SATA#1-6 as

(available on Aurora and Aurora ALX
only)/

SATA Mode

(available on Aurora-R2 only)

AHCI CD/DVD Boot Time out

Power Management Setup

Suspend Mode

AC Recovery

Remote Wakeup

(available on Aurora and Aurora ALX
only)

Auto Power On

Allows you to congure the integrated
hard drive controller to AHCI or RAID.

Allows you to set the wait time for
SATA or CD/DVD in AHCI mode.

Sets the energy-saving mode of the
ACPI function.

Sets what action the computer takes
when power is restored.

Sets the system to wake up from an
onboard LAN, PCIE-X1 LAN card, or a
PCI LAN card.

Allows the computer to start up at a
certain time.

CHAPTER 4: USING YOUR DESKTOP

31

Frequency/Voltage Control

CPU Speed

Memory Speed

Current QPI Speed

QPI Frequency

Memory Ratio

Core (Non-Turbo) Ratio

Advance DRAM Conguration

Overclock Conguration

Overvoltage Conguration

Load Level1 OC Setting

Displays the current processor speed.

Displays the current memory speed.

Displays current QPI speed.

Allows you to change the QPI
frequency.

Allows you to change the memory
ratio.

Displays the ratio between the
processor core clock and the FSB
frequency.

Allows you to access the Advance
DRAM Conguration submenu

Allows you to access the Overclock
Conguration submenu

Allows you to access the Overvoltage
Conguration submenu

Allows you to restore the Level 1
overclocking settings that were
shipped from the factory (only
displayed with an XE processor).

Advance DRAM Conguration Submenu

Memory-Z

Advanced Memory Settings

tCL

tRCD

tRP

tRAS

tRFC

tWR

tWTR

Opens submenu to display the SPD
conguration for each memory
module.

Allows you to toggle to Manual mode
and set all of the timing parameters.

Displays the Column Address Strobe
Latency (editable in Manual Mode).

Displays timing of RAS to CAS delay
(editable in Manual Mode).

Displays timing of RAS Precharge
(editable in Manual Mode).

Displays timing of Row Address
Strobe (editable in Manual Mode).

Displays timing of Refresh to Archive/
Refresh cycle time (editable in Manual
Mode).

Displays timing of Write Recover
(editable in Manual Mode).

Displays Write to Read Delay (editable
in Manual Mode).

CHAPTER 4: USING YOUR DESKTOP

32

Advance DRAM Conguration Submenu

tRRD

tRTP

1T/2T Timing

Displays RAS to RAS delay (editable in
Manual Mode).

Displays Read to Precharge Command
Delay (editable in Manual Mode).

Displays the Command Rate (editable
in Manual Mode).

Overclock Conguration Submenu

Turbo Mode TDC Limit
Override

Turbo Mode TDP Limit
Override

Allows you to program the current
thresholds for the processor while in
turbo mode.

Allows you to program the power
thresholds for the processor while in
turbo mode.

Overclock Conguration Submenu

Adjust CPU BClk (MHz)

Spread Spectrum

Adjust PCI Frequency (MHz)

(available on Aurora and Aurora ALX
only)

Adjust PCI-E Frequency (MHz)

Intel® TurboMode tech

[1-4] Core CPU Turbo Ratio
Limit

(available on Aurora and Aurora ALX
only)

Allows you to adjust BClk of processor.

Enable/Disable Spread Spectrum
Modulation.

Allows you to adjust PCI frequency.

Allows you to adjust PCI-E frequency.

If enabled, allows processor to run at
faster frequencies than marked.

Limit ratio for cores 1-4
(XE processors only).

Overvoltage Conguration Submenu

CPU Temperature Sensor

VCore

Dynamic CPU VCore Offset

DDR3 Memory Voltage

IOH Voltage

QPI and Uncore Voltage

Displays the processor temperature in
Celsius and Fahrenheit .

Displays processor core voltage.

Processor Core Voltage Oset.

Adjust the DDR3 Memory Voltage.

Adjust the IOH Voltage.

Adjust QPI and Uncore Voltage.

CHAPTER 4: USING YOUR DESKTOP

33

BIOS Security Features

Change Supervisor Password

Change User Password

Exit

Exit Options

Allows you to change the supervisor
password.

Allows you to change the user
password. You cannot use the user
password to enter the BIOS setup,
during POST.

Provides options to Save Changes
and Exit, Discard Changes and Exit,
Load Optimal Defaults, and Discard
Changes.

CHAPTER 4: USING YOUR DESKTOP

34

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

CHAPTER 5: INSTALLING ADDITIONAL

OR REPLACEMENT COMPONENTS

is chapter provides guidelines and instructions for increasing the processing
power and storage capacity, by upgrading equipment. You can purchase
components for your desktop at www.dell.com or www.alienware.com.

NOTE: See the Service Manual at support.dell.com/manuals for
installation instructions of all serviceable components. Parts purchased
from Dell and Alienware ship with specic replacement instructions.

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

35

Before You Begin

Turning O Your Desktop

is section provides procedures for removing and installing the components in
your desktop. Unless otherwise noted, each procedure assumes that the following
conditions exist:

You have performed the steps in “Turning O Your Desktop” and “Before •
Working Inside Your Desktop” in this section.

You have read the safety information that shipped with your desktop.•
A component can be replaced or—if purchased separately—installed by •

performing the removal procedure in reverse order.

e procedures in this section may require the following tools:

Small at-blade screwdriver•
Phillips screwdriver•
BIOS executable update program available at • support.dell.com

CAUTION: To avoid losing data, save and close all open les and exit all
open programs before you turn o your desktop.

Save and close all open les and exit all open programs. 1.
Click 2. Start → Shut Down.

e desktop turns o after the operating system shutdown process nishes.
Ensure that the desktop and any attached devices are turned o. If your 3.

desktop and attached devices do not automatically turn o when you shut
down your operating system, press and hold the power button for at least
8 to 10 seconds until the desktop turns o.

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

36

Before Working Inside Your Desktop

Use the following safety guidelines to help protect your desktop from potential
damage and to help to ensure your own personal safety.

WARNING: Before working inside your desktop, read the safety information
in the “SAFETY, ENVIRONMENTAL, AND REGULATORY INFORMATION“
that shipped with your computer. For additional safety best practices
information, see the Regulatory Compliance Homepage at www.dell.com/
regulatory_compliance.

CAUTION: Handle components and cards with care. Do not touch the
components or contacts on a card. Hold a card by its edges. Hold a
component such as a processor by its edges, not by its pins.

CAUTION: Only a certied service technician should perform repairs on

your desktop. Damage due to servicing that is not authorized by Dell is
not covered by your warranty.

CAUTION: To avoid electrostatic discharge, ground yourself by using a
wrist grounding strap or by periodically touching an unpainted metal
surface (such as a connector on the back of the computer).

CAUTION: When you disconnect a cable, pull on its connector or on its
pull-tab, not on the cable itself. Some cables have connectors with locking
tabs; if you are disconnecting this type of cable, press in on the locking
tabs before you disconnect the cable. As you pull connectors apart, keep
them evenly aligned to avoid bending any connector pins. Also, before
you connect a cable, ensure that both connectors are correctly oriented
and aligned.

To avoid damaging the desktop, perform the following steps before you begin
working inside the desktop.

Ensure that the work surface is at and clean to prevent the side panel from 1.
being scratched.

Turn o your desktop (see “Turning O Your Desktop” on page 2. 36).

CAUTION: To disconnect a network cable, rst unplug the cable from

your desktop and then unplug the cable from the network device.

Disconnect all telephone or network cables from the desktop. 3.
Disconnect your desktop and all attached devices from their electrical 4.

outlets.
Press the power button to ground the system board.5.

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

37

Removing and Replacing the Side Panel

CAUTION: Before removing the side panel, disconnect the power cable
from your desktop.

To remove the side panel:

Follow the instructions in “Before You Begin” on page 1. 36.

NOTE: Ensure that you remove the security cable from the security cable

slot (if applicable).
Slide the latch to the right to unlock the release panel.2.
Lift the release panel to open the side panel.3.
Place the side panel in a secure location.4.

NOTE: eater lighting (available only on Alienware Aurora ALX) turns on

automatically when the side panel is removed. eater lighting is powered

by internal batteries.

To replace the side panel, push the side panel against the side of the computer
until it locks into place.

1

2

3

4

1 release panel 2 security cable slot

3 latch 4 side panel

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

38

Inside View of Your Computer

3

2

1

1 memory module(s) 2 graphics cards (2)

3 optical drives (3) 4 hard drives (4)

Removing and Replacing Memory Module(s)

To remove the memory module(s):

Follow the instructions in “Before You Begin” on page 1. 36.
Remove the side panel (see “Removing and Replacing the Side Panel“ on 2.

page 38).
Locate the memory module connectors on the system board (see “Inside 3.

View of Your Computer“ on page 39).

CAUTION: e memory module(s) may become very hot during normal

operation. Allow the memory module(s) to cool before touching them.

NOTE: For better access to memory module(s), remove the graphics card
if the card is full length.

4

Spread apart the securing clips at both ends of the memory module 4.
connector.

Lift the memory module o the memory module connector. If the memory 5.
module is difcult to remove, gently ease the memory module back and
forth to remove it from the memory module connector.

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

39

To replace memory module(s):

Aurora/Aurora ALX

Recommended memory conguration:

Type Slots

1066 MHz and I333 MHz DDR3 Slots 1, 3, and 5 or slots 1 — 6

1600 MHz XMP Slots 1, 3, and 5

Aurora-R2

Recommended memory conguration:

Type Slots

1066 MHz and I333 MHz DDR3 Slots 1 and 2 or slots 1 — 4

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

40

Follow the instructions in “Before You Begin” on page 1. 36.
Align the notch on the bottom of the memory module with the tab on the 2.

memory module connector.

4

3

2

1

1 memory module connector 2 tab

3 notch 4 memory module

CAUTION: To avoid damage to the memory module, press the memory
module straight down into the memory module connector while you
apply equal force to each end of the memory module.

Insert the memory module into the memory module connector until the 3.
memory module snaps into position.

If you insert the memory module correctly, the securing clips snap into the
cutouts at each end of the memory module.

NOTE: If the memory module is not installed properly, the computer may
not boot.

Replace the side panel (see “Removing and Replacing the Side Panel“ on 4.
page 38).
Connect the power cable, and all the external peripherals to the computer.5.
Turn on the computer.6.

As the computer boots, it detects the additional memory and automatically
updates the system conguration information. To conrm the amount of memory
installed in the computer:

Click Start → Control Panel→ System and Security→ System.

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

41

Removing and Replacing Hard Drive(s)

2

1

To remove the hard drive(s):

Press the release tabs together and slide the hard drive out of the hard 4.
drive cage.

Follow the instructions in “Before You Begin” on page 1. 36.
Remove the side panel (see “Removing and Replacing the Side Panel“ 2.

on page 38).
Disconnect the power and data cable from the hard drive (if applicable).3.

1 power cable 2 data cable

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

42

2

1

1 hard drive 2 release tabs (2)

Remove the hard drive out of the hard-drive bracket (if applicable).5.

1 hard drive 2 hard-drive bracket

To replace a hard drive:

Follow the instructions in “Before You Begin” on page 1. 36.
See the documentation that shipped with your new hard drive to verify that 2.

1

it is congured for your computer.
Snap the new-hard drive bracket on to the new hard drive (if applicable).3.

2

Slide the new hard drive into the hard drive cage until the release tabs snap 4.
into place.

Connect the power and data cables (if applicable).5.
Replace the side panel (see “Removing and Replacing the Side Panel“ on 6.

page 38).
Reconnect the power cable, and all the external peripherals to the computer.7.
Turn on the computer.8.

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

43

Removing and Replacing Expansion Card(s)

1

2

To remove a card:

Follow the instructions in “Before You Begin” on page 1. 36.
Remove the side panel (see “Removing and Replacing the Side Panel“ on 2.

page 38).
Press the shroud button and rotate the shroud away from the computer.3.

Locate the expansion card on the system board (see “Inside View of Your 4.
Computer“ on page 39).

Disconnect any cables connected to the card (if applicable). 5.
Remove the screw the secures the card to the chassis.6.
Remove the card.7.

For a PCI Express x1 card, grasp the card by its top corners, and ease it •
out of its connector.

For a PCI Express x16 card, press the securing tab on the card connector •
as you grasp the card by its top corners, and then ease the card out of
the connector.

1

2

3

1 PCI Express x16 card 2 securing tab

3 connector

1 shroud 2 shroud button

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

44

NOTE: If you are not replacing a card, install a ller bracket in the empty

card-slot opening.

To replace a card:

Follow the instructions in “Before You Begin” on page 1. 36.
Remove the ller bracket to create a card-slot opening (if applicable). 2.
Align the card with the slot on the connector.3.
Place the card in the connector and press down rmly. Ensure that the card 4.

is rmly seated in the slot.
If you are installing a PCI Express Card into the x16 connector, press the

securing tab and place the card in the connector.

1

2

3

1 PCI Express x16 card 2 securing tab

3 connector

Connect any cables that should be attached to the card (if applicable). 5.
For information about the card’s cable connections, see the documentation
that shipped with the card.

Replace the screw that secures the card to the chassis.6.
Push the shroud to snap it into place.7.
Replace the side panel (see “Removing and Replacing the Side Panel“ on 8.

page 38).
Reconnect the power cable, and all the external peripherals to the computer.9.
Turn on the computer.10.

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

45

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

46

CHAPTER 6: TROUBLESHOOTING

CHAPTER 6: TROUBLESHOOTING

CHAPTER 6: TROUBLESHOOTING

47

Basic Hints and Tips

e computer does not turn on: Is your computer securely plugged into a •
working electrical outlet? If plugged into a power strip, ensure that the strip
is working.

Connections: Check all the cables to ensure that there are no loose •
connections anywhere.

Power Savings: Ensure that your computer is not in hibernate or standby •
mode by pressing the power button for less than 4 seconds. e power
status light will fade from blinking white to o while in standby mode; in
hibernate mode it will be o.

Backup and General Maintenance

Always backup your important data on a regular basis and keep copies •
of your operating system and software safe. Do not forget to note the
serial numbers if you are storing them outside of their original cases — for
example in a CD wallet.

Run maintenance programs as often as you can. You may schedule these •
programs to run at times when you are not using your computer. You can
use those provided with your operating system, or buy more powerful,
dedicated programs to do so.

Write down your passwords and keep them safe (away from your computer). •
is is especially important if you choose to password-protect your
computer’s BIOS and operating system.

Document vital settings such as network, dialup, mail and Internet settings.•

When troubleshooting your computer, remember the following safety guidelines:

Before touching any of the computer’s internal components, touch an •
unpainted portion of the chassis. Doing so will safely discharge any static
electricity, which could damage your computer.

Turn o your computer and any connected peripherals. •
Disconnect any peripherals from your computer. •

ings to check before troubleshooting:

Ensure that the power cable is properly connected to your computer and a •
power outlet. Ensure that the power outlet is working.

Ensure that the UPS or power strip is turned on (if applicable). •
If your peripheral devices (e.g. keyboard, mouse, printer, and so on) are not •

working, ensure that all connections are secure.
If any computer components were added or removed before the problem •

began, check to see if you performed the removal and installation procedure
properly.

If an error message appears on the screen, write down the exact error •
message prior to calling Alienware Technical Support to aid in diagnosing
and resolving your issue.

If an error occurs in a specic program, see the program’s documentation. •

CHAPTER 6: TROUBLESHOOTING

48

Software Diagnostic Tools

If the PSA completes successfully, the following message appears on your
screen.

Pre-Boot System Assessment (PSA)

e computer runs the Pre-boot System Assessment (PSA), a series of initial tests
for the system board, keyboard, display, memory, hard drive, and so on.

To invoke PSA:

Restart the computer.1.
When the Alienware logo appears, press <F12> to access the 2. Boot Menu.

NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft® Windows® desktop; then, shut down
your computer and try again.

Select 3. Diagnostics from the menu and press <Enter>.
During the assessment, answer any questions that appear on the screen.4.

If a component fails the test, the computer stops and beeps. To stop the •
assessment and restart the computer, press <n>; to continue to the
next test, press <y>; to retest the component that failed, press <r>.

If you receive error code(s) during the Pre-boot System Assessment, •
write down the error code(s) and contact Alienware (see “CONTACTING
ALIENWARE“ on page 66).

“Do you want to run the remaining memory tests? This will
take about 30 minutes or more. Do you want to continue?
(Recommended).”

Press <y> to continue if you are experiencing memory issue, otherwise press <n>
to nish PSA testing.

When you press <n>, the following message appears on the screen.

“Booting Dell Diagnostic Utility Partition. Press any key to
continue.”

Select 5. Exit to reboot your computer.

CHAPTER 6: TROUBLESHOOTING

49

Alienware® Diagnostics

If you experience a problem with your Alienware desktop, run the Alienware
Diagnostics.

NOTE: Back up all data before initiating a system recovery.

NOTE: e

also download the latest drivers and software for your computer from

support.dell.com.

Review your desktop’s conguration information, and ensure that the device that
you want to test appears in the system setup program and is active. Start the
Alienware Diagnostics from the

Starting Alienware Diagnostics From the Resource DVD

Insert the 1.
Shut down and restart the desktop. 2.

When the Alienware logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft® Windows® desktop; then, shut down

your computer and try again.

Resource DVD

Resource DVD

contains drivers for your computer. You can

Resource DVD

.

.

NOTE: e next steps change the boot sequence for one time only. On the
next start-up, the computer boots according to the devices specied in
the system setup program.

When the boot device list appears, highlight 3. CD/DVD/CD-RW and
press <Enter>.

Select 4. Boot from CD-ROM from the menu that appears and press <Enter>.
Select 5. Alienware Diagnostics from the numbered list. If multiple versions

are listed, select the version appropriate for your computer.
When the Alienware Diagnostics 6. Main Menu appears, select the test you

want to run.

NOTE: Write down any error codes and problem descriptions exactly as
they appear and follow the instructions on the screen.

After all tests have completed, close the test window to return to the 7.
Alienware Diagnostics Main Menu.

Remove your 8.
Alienware Diagnostics and restart the computer.

Resource DVD

, then close the Main Menu window to exit the

CHAPTER 6: TROUBLESHOOTING

50

Computer Problems

e computer fails the POST

e computer POST (Power On Self Test) ensures that all hardware is working
properly before starting the remainder of the boot process. If the computer passes
the POST, the computer continues to start normally. However, if the computer
fails the POST, the computer emits a series of beeps during start-up. e following
repetitive beep codes help you troubleshoot problems with your computer.

For assistance, contact Alienware (see “CONTACTING ALIENWARE“ on page 66).

NOTE: To replace parts, see the
support.dell.com/manuals.

Service Manual

at

Beep Code Possible Problem

One Possible motherboard failure — BIOS ROM checksum failure

Two No RAM detected

NOTE: If you installed or replaced the memory module, ensure
that the memory module is seated properly.

ree Possible motherboard failure — Chipset error

Four RAM read/write failure

Five Real Time Clock failure

Six Video card or chip failure

Seven Processor failure

CHAPTER 6: TROUBLESHOOTING

51

e computer stops responding or a solid blue screen appears

A program is designed for an earlier version of Microsoft® Windows®

CAUTION: You might lose data if you are unable to perform an operating

system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving
your mouse, press and hold the power button for at least 6 seconds until the
computer turns o, then restart your computer.

A program stops responding or crashes repeatedly

End the program:

Press <Ctrl><Shift><Esc> simultaneously. 1.
Click the 2. Applications tab and select the program that is no longer

responding.
Click 3. End Task.

Check the software documentation.

If necessary, uninstall and then reinstall the program.

Run the Program Compatibility Wizard:

e Program Compatibility Wizard congures a program so that it runs in an
environment similar to non-Windows operating system environment.

Click 1. Start → Control Panel→ Programs→ Programs and Features→ Run

programs made or previous versions of Windows.

In the welcome screen, click 2. Next.
Follow the instructions on the screen.3.

CHAPTER 6: TROUBLESHOOTING

52

Other software problems

Back up your les immediately

Use a virus-scanning program to check the hard drive, or CDs

Save and close any open les or programs and shut down your computer

through the Start menu.

Scan the computer for spyware:

If you are experiencing slow computer performance, you frequently receive pop­up advertisements, or you are having problems connecting to the Internet,
your computer might be infected with spyware. Use an anti-virus program that
includes anti-spyware protection (your program may require an upgrade) to scan
the computer and remove spyware.

Check the software documentation or contact the software manufacturer for
troubleshooting information:

Ensure that the program is compatible with the operating system installed •
on your computer.

Ensure that your computer meets the minimum hardware requirements •
needed to run the software. For more information see the software
documentation.

Ensure that the program is installed and congured properly.•
Verify that the device drivers do not conict with the program.•
If necessary, uninstall and then reinstall the program.•

Run the PSA Diagnostics:

If all the tests run successfully, the error condition is related to a software
problem.

CHAPTER 6: TROUBLESHOOTING

53

Hard Drive Problems

Memory

Allow the computer to cool before turning it on

A hot hard drive may prevent the operating system from starting. Try allowing
the computer to return to room temperature before turning it on.

Run Check Disk

Click 1. Start → Computer.
Right-click 2. Local Disk C:.
Click 3. Properties→ Tools→ Check Now.

If the User Account Control window appears, click Continue.
Follow the instructions on the screen.4.

CHAPTER 6: TROUBLESHOOTING

54

Memory errors detected on start up

Check memory modules for correct seating and orientation. Reseat the •
memory modules if applicable (for more information, see “Removing and
Replacing Memory Module(s)” on page 39).

Computers using a dual-channel memory conguration require that •
memory modules be installed in pairs. If you require assistance, contact
Alienware Technical Support (see “CONTACTING ALIENWARE“ on page 66).

Display

If the display is blank

e computer maybe in a power saving mode. Press a key on the keyboard •
or press the power button to resume normal operation.

Test the electrical outlet. Ensure that the electrical outlet is working by •
testing it with another device, such as a lamp.

Power

When you press the power button, the computer does not turn on

If the computer is connected into a surge protector or UPS, ensure that •
the surge protector or UPS is securely connected to an electrical outlet, is
switched on and is working correctly.

Ensure that the electrical outlet is working properly by testing another •
device such as a radio or lamp that is known to be working. If the electrical
outlet is not working, contact an electrician or your power company for
further assistance.

Ensure all devices on the computer are properly connected to your computer •
and that the computer is properly connected to the surge protector or UPS.

When the computer is connected into an electric outlet, press the diagnostic •
button and observe the diagnostic light (to locate the diagnostic button and
diagnostic light, see “Back View Features” on page 17) .

If the diagnostic light turns ON, the power supply is functioning as •
designed.

If the diagnostic light does not turn ON, there may be a problem with •
the computer.

For further assistance, contact Alienware support (see “CONTACTING ALIENWARE“
on page 66).

CHAPTER 6: TROUBLESHOOTING

55

CHAPTER 6: TROUBLESHOOTING

56

CHAPTER 7: SYSTEM RECOVERY

Your computer has the following system recovery options:

CHAPTER 7: SYSTEM RECOVERY

Operating System Reinstallation DVD• — Contains operating system
installation media.

Dell Datasafe local• — Your computer is pre-installed with Dell DataSafe
Local Backup (see “Dell DataSafe Local Backup” on page 58).

Resource DVD• — Contains drivers for your computer. You can also download
the latest system drivers from support.dell.com.

CHAPTER 7: SYSTEM RECOVERY

57

Dell DataSafe Local Backup

Dell DataSafe Local Backup is a backup and recovery application that can restore
your computer if you lose data due to a virus attack, accidentally delete critical
les or folders, or if the hard drive crashes.

is application allows you to:

Restore les and folders•
Restore your hard drive to the operating state it was in when you purchased •

your computer, without erasing the existing personal les and data

Turn on your computer.3.
When the Alienware logo appears, press <F8> several times to access the 4.

Advanced Boot Options window.

NOTE: If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft® Windows® desktop; then, shut down
your computer and try again.

Select 5. Repair Your Computer.
Select 6. Dell Factory Image Recovery and DataSafe Options and follow the

instructions on the screen.

To schedule backups:

Double-click the Dell DataSafe Local Backup icon 1. on the taskbar.
Choose 2. Full System Backup to create and schedule automatic backup of all

the data in your computer.

To restore data:

Turn o your computer.1.
Disconnect all the devices connected to the computer (such as USB drive, 2.

printer, etc.) and remove any recently added internal hardware.

NOTE: Do not disconnect the monitor, keyboard, mouse, and the power

cable.

CHAPTER 7: SYSTEM RECOVERY

58

NOTE: e restoration process might take an hour or more depending on

the size of the data to be restored.

NOTE: For more information on Dell DataSafe Local Backup, see knowledge
base article 353560 at support.dell.com.

CHAPTER 8: SPECIFICATIONS

CHAPTER 8: SPECIFICATIONS

is chapter provides specications of your desktop.

CHAPTER 8: SPECIFICATIONS

59

Computer Model

Alienware Aurora/Aurora ALX
Alienware Aurora-R2

Dimensions

Height

426 mm to 447 mm (16.77 inches to 17.59 inches)

(with top vents open)

Width 250 mm (9.84 inches)

Depth 645 mm (25.39 inches)

Average weight 22.09 kg (48.7 lb)

NOTE: e weight of your desktop will vary
depending on the conguration and the
manufacturing variability.

Processor and System Chipset

Aurora/Aurora ALX

Processor Intel® Core™ i7

L2 cache 256 KB

L3 cache up to 12 MB

System chipset Intel X58 Express

QPI speed 6.4 GT/s

DRAM bus width 64 bits

Processor address bus

64 bits

width

Aurora-R2

Processor Intel Core i7

Intel Core i5
Intel Core i3

L2 cache 256 KB

L3 cache up to 8 MB

System chipset Intel P55 Express

DMI speed 2.5 GT/s

DRAM bus width 64 bits

Processor address bus

64 bits

width

CHAPTER 8: SPECIFICATIONS

60

Processor and System Chipset

External bus frequency 133 MHz

Data bus bandwidth up to 6.4 GT/s

RAID support
(internal SATA drives only)

RAID 0
RAID 1
RAID 5
RAID 10

BIOS chip (NVRAM) 32 MB

Memory

Connectors

Aurora/Aurora ALX six internally-accessible DDR3 DIMM sockets

Aurora-R2 four internally-accessible DDR3 DIMM sockets

Capacities 1 GB, 2 GB, and 4 GB

1066 MHz and I333 MHz

Minimum 3 GB

Maximum

Aurora/Aurora ALX 24 GB

Aurora-R2 16 GB

1600 MHz XMP (Aurora/Aurora ALX)

Minimum 3 GB

Maximum 12 GB

Memory types

Aurora/Aurora ALX 3- channel DDR3 and DDR3-XMP

Aurora-R2 2- channel DDR3

NOTE: For instructions on upgrading the memory, see “Removing and Replacing
Memory Module(s)” on page 39.

CHAPTER 8: SPECIFICATIONS

61

Back Panel Connectors

IEEE 1394 one 6-pin serial connector

Network adapter one RJ45 connector

USB six 4-pin USB 2.0-compliant connectors

eSATA one 4-pin eSATA connector

Audio 7.1 channel line output, stereo microphone and

stereo line input connectors

S/PDIF (available on

one optical and one coaxial output connector

Aurora/Aurora ALX only)

Communications

Network adapter 10/100/1000 Ethernet LAN on system board

Wireless (optional) WiFi/Bluetooth® wireless technology

Drives

Externally accessible three 5.25-inch drive bays for Blu-ray Disc™

combo, Blu-ray Disc Writer (6x), DVD+/-RW, or
DVD Combo

Internally accessible four 3.5-inch drive bays for SATA-II hard drives

Top Panel Connectors

IEEE 1394 one 6-pin serial connector

USB two 4-pin USB 2.0-compliant connectors

Audio one stereo headphone and microphone

connectors

CHAPTER 8: SPECIFICATIONS

62

Expansion Bus

PCI Express x1:

Connectors two

Connector size 36-pin connectors

PCI Express x16:

Connectors two

Connector size 164 pins connectors

Audio

Type

Aurora/Aurora ALX

Aurora-R2

integrated 7.1 channel, High Definition Audio
with S/PDIF support
integrated 7.1 channel, High Definition Audio

Controller Realtek ALC 888S codec

Video

Type up to two graphic adapters - double-width, full

length PCI Express x16

Operating speed
(Aurora-R2)

x16/x0 with a single x16 video card
x8/x8 with dual x16 video cards

Power

Voltage 100-240V AC

NOTE: For information on voltage settings, see the safety information shipped
with your computer.

Computer Environment

Temperature ranges:

Operating 10°C to 35°C (50°F to 95°F)

Storage –10°C to 45°C (14°F to 113°F)

Relative humidity (maximum) 20% to 80% (noncondensing)

Maximum vibration (using a random-vibration spectrum that simulates user
environment):

Operating 0.25 GRMS

Non-Operating 2.2 GRMS

Maximum shock (measured with hard drive in head-parked position and a 2-ms
half-sine pulse):

Operating 40 G for 2 ms with a change in velocity of

20 in/s (51 cm/s)

Non-Operating 50 G for 26 ms with a change in velocity

of 320 in/s (813 cm/s)

Altitude (maximum):

Operating –15.2 to 3048 m

(–50 to 10,000 ft)

Storage –15.2 to 10,668 m

(–50 to 35,000 ft)

Airborne contaminant level G2 or lower as dened by ISA-S71.04-1985

CHAPTER 8: SPECIFICATIONS

63

APPENDIX A: GENERAL AND ELECTRICAL

SAFETY PRECAUTIONS

Computer Setup

Read all instructions marked on the product and in the documentation •
before operating your computer.

Retain all safety and operating instructions.•
Never use this product near water or a heat source.•
Only set-up the computer on a stable work surface.•
Only operate the computer using the power source type indicated on the •

rating label.
Never block or cover any openings or fans in the computer case. ese are •

required for ventilation.
Never insert objects of any kind into the ventilation openings.•
Ensure that your computer is properly grounded when in use.•
Do not attempt to plug your computer into an outlet that is not properly •

grounded.
If an extension cable is used with your computer, ensure that the total •

ampere rating on the computer does not exceed the maximum rating on the
extension cable.

Computer Use

Route the power cable and all cables away from where people might walk or •
trip over them. Do not allow anything to rest on the power cable.

Do not spill anything on or into your computer. •
To avoid electrical shock, always unplug all power, modem and any other •

cables from the electrical outlets before handling the computer.

Electrostatic Discharge (ESD) Warning

Electrostatic Discharge (ESD) can cause damage to internal system components
if precautions are not taken. ESD is caused by static electricity and the damage
caused is usually permanent.

Computer technicians wear a special wrist-strap that grounds them to the
computer’s case to prevent ESD damage. You can reduce the chances of ESD
damage by doing the following:

Turn o your computer’s power and wait several minutes before starting to •
work.

Ground yourself by touching the case of the computer. •
Touch only those items which must be replaced. •
Avoid walking around while replacing items inside the case, especially if you •

are on a carpet or during low temperature and low humidity.
If you have to remove peripheral cards for any reason, place them on the •

portion of the computer’s case that was removed. Do not touch the edge
connectors at the bottom of the card that mate to the system board.

APPENDIX A: G ENERAL AND ELECTRICAL SAFETY PRECAUTIONS

64

When Should You Contact Alienware?

e power cable or plug is damaged. •
Your computer has had liquid spilled into it. •
Your computer was dropped or the case was damaged. •
Normal operation of the computer does not occur when the operating •

instructions are followed.

Replacement Components or Accessories

It is only advised to use replacement parts or accessories recommended by
Alienware.

Retain all boxes that were originally shipped to you in case you need to return any
merchandise.

APPENDIX A: G ENERAL AND ELECTRICAL SAFETY PRECAUTIONS

65

APPENDIX B: CONTACTING ALIENWARE

NOTE: If you do not have an active Internet connection, you can nd

contact information on your purchase invoice, packing slip, bill, or Dell

product catalog.

Dell provides several online and telephone-based support and service options.
Because availability varies by country and product, some services may not be
available in your area.

To contact Dell for sales, technical support, or customer service issues:

Visit 1. www.dell.com/contactdell.
Select your country or region.2.
Select the appropriate service or support link based on your need.3.
Choose the method of contacting Dell that is convenient for you.4.

Websites

You can learn about Alienware products and services on the following websites:

www.dell.com•
www.dell.com/ap• (Asian/Pacic countries only)
www.dell.com/jp• (Japan only)
www.euro.dell.com• (Europe only)
www.dell.com/la• (Latin American and Caribbean countries)
www.dell.ca• (Canada only)

You can access Alienware Support through the following websites:

support.dell.com•
support.jp.dell.com• (Japan only)
support.euro.dell.com• (Europe only)
support.la.dell.com• (Argentina, Brazil, Chile, Mexico)

APPENDIX B: CONTACTING ALIENWARE

66

APPENDIX C: IMPORTANT INFORMATION

NVIDIA GeForce GTX 295 Graphics Cards

When you utilize dual NVIDIA GeForce GTX 295 graphics cards in a Quad SLI •
conguration, HDMI output is not supported.

NOTE: NVIDIA GeForce GTX 295 graphics card’s HDMI output is limited to
single-card congurations only.

When Quad SLI is enabled on a GeForce GTX 295 graphics card, the video •
quality can be optimized using the Dual Link DVI.

When you utilize a single GeForce GTX 295 graphics card with HDMI output •
and not DVI or VGA, no image is displayed for about 30 seconds until
Windows loads the display driver.

For more information about the functionality of the NVIDIA GeForce •
GTX295 graphics card, see the NVIDIA website at

http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/
std_adp.php?p_faqid=2354.

APPENDIX C: IMPORTANT INFORMATION

67

0JYTRGA00

Printed in China.